Most senior operations managers list "procedures," "customer service," and "project management" as skills on their resumes. We go into more details on the most important senior operations manager responsibilities here: Arguably the most important personality trait for a senior operations manager to have happens to be communication skills. An example from a resume said this about the skill, "top executives must be able to communicate clearly and persuasively" Additionally, other resumes have pointed out that senior operations managers can use communication skills to "liaised with fda in written communication and participate in meetings on cmc and regulatory compliance issues, including field actions. " Another commonly found skill for being able to perform senior operations manager duties is the following: leadership skills. According to a senior operations manager resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Check out this example of how senior operations managers use leadership skills: "provided strategic leadership and direction for multiple business units within operations; led off-shore teams throughout business process outsourcing initiative. " Senior operations managers are also known for management skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a senior operations manager resume: "top executives must shape and direct the operations of an organization" We also found this resume example that details how this skill is put to the test: "standardized supply chain management and production planning and control roles and responsibilities across 4 business units. " A thorough review of lots of resumes revealed to us that "problem-solving skills" is important to completing senior operations manager responsibilities. This resume example shows just one way senior operations managers use this skill: "top executives need to identify and resolve issues within an organization" Here's an example of how this skill is used from a resume that represents typical senior operations manager tasks: "served as liaison between yrcw business units for cross-functional implementation of process changes and resolution of customer satisfaction issues. " As part of the senior operations manager description, you might find that one of the skills that might be helpful to the job is "time-management skills." A senior operations manager resume included this snippet: "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." This skill could be useful in this scenario: "demonstrated extreme dedication in order to meet all company and fda issued submission deadlines. "
See the full list of senior operations manager skills.
We've found that 67.3% of senior operations managers have earned a bachelor's degree. Furthermore, 14.8% earned their master's degrees before becoming a senior operations manager. While it's true that most senior operations managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every eight senior operations managers did not spend the extra money to attend college.
Those senior operations managers who do attend college, typically earn either business degrees or management degrees. Less commonly earned degrees for senior operations managers include finance degrees or accounting degrees.
When you're ready to become a senior operations manager, you might wonder which companies hire senior operations managers. According to our research through senior operations manager resumes, senior operations managers are mostly hired by General Dynamics, Lumina, and Takeda Pharmaceuticals U.S.A. Now is a good time to apply as General Dynamics has 205 senior operations managers job openings, and there are 80 at Lumina and 71 at Takeda Pharmaceuticals U.S.A.
Since salary is important to some senior operations managers, it's good to note that they are figured to earn the highest salaries at Twitter, LinkedIn, and Course Hero. If you were to take a closer look at Twitter, you'd find that the average senior operations manager salary is $169,738. Then at LinkedIn, senior operations managers receive an average salary of $167,994, while the salary at Course Hero is $149,818.
View more details on senior operations manager salaries across the United States.
We also looked into companies who hire senior operations managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include United States Army, Amazon.com, and FedEx.
The industries that senior operations managers fulfill the most roles in are the technology and retail industries. But the highest senior operations manager annual salary is in the retail industry, averaging $108,195. In the technology industry they make $104,943 and average about $101,320 in the health care industry. In conclusion, senior operations managers who work in the retail industry earn a 31.8% higher salary than senior operations managers in the agriculture industry.