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Senior operations manager jobs in Kentwood, MI - 595 jobs

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  • Vice President Operations (Fortune 500/Metals)

    Capstoneone Search

    Senior operations manager job in Muskegon, MI

    We are representing a globally recognized FORTUNE 500 industrial manufacturing organization who is actively seeking a Vice President/General Manager due to a recently announced retirement. This is a multi-plant $1.2B operation that has experienced back to back years of record profitability and top line growth. Reporting to the Group Vice President, this position has been labeled as a "high visibility" role within the company. *** This position requires 5 days onsite (no remote/hybrid option) ***** POSITION OVERVIEW Candidate will report to the Group VP while managing (3) plants, 1000+ employees, and (2) General Managers. Complete Profit/Loss accountability (control and optimize costs) over $1.2B group Provide direction and leadership consistent with company and business plan goals. Oversee multiple projects to sure on time/under budget Track and develop departmental KPI's and deliverables Direct and drive the utilization of problem solving methods for related plant and customer issues. Work closely with staff to development "HI-POT " talent Interface with customers and Commercial Sales group Work cross functionally with other departments POSITION REQUIREMENTS Bachelor's Degree is required for consideration (preference for Accounting/Finance, Engineering or technical field). Experience LEADING General Managers/Plant Managers is a requirement. Candidate needs at least 3-5 years of FULL PROFIT/LOSS accountability. Experience working within Foundry/Metals environment is required (Casting, Forging, etc..) Strong Financial acumen is required. COMPENSATION $500,000-$600,000 total compensation (base salary + STI bonus + LTIP)
    $131k-223k yearly est. 1d ago
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  • Director of Operations

    Crystal Clean Auto Detailing

    Senior operations manager job in Grand Rapids, MI

    Crystal Clean Auto Detailing is seeking an experienced and high-energy Director of Operations to lead daily operations across multiple Michigan locations. The Director of Operations will drive operational excellence, support growth strategy, and ensure strong performance through disciplined planning, people leadership, and financial accountability. This leader will oversee operations, business growth, location performance, labor and staffing strategy, HR support, and overall business execution - partnering closely with the CEO and executive team to advance the company's vision and expansion goals. Essential Functions Labor Management: Manage labor planning, staffing structure, workforce capacity, and productivity targets Daily Operations: Lead daily operational performance across all locations to ensure efficiency, quality, throughput, and service excellence Policy and Procedure Development: Standardize processes, improve workflow, and identify inefficiencies or gaps across the business Finance: Monitor financial performance including labor costs, supplies, margins, and P&L by location; support budgeting and forecasting Team Development: Develop supervisors and managers through coaching, accountability, and leadership support Strategic Planning: Support strategic planning and execution around growth, expansion, and dealership partnerships Culture: Foster a strong culture of ownership, problem-solving, and continuous improvement Organizational Relationships Reports to: CEO of Crystal Clean Direct Reports: On-Site Operations Manager, Maintenance Manager, Retail Manager, Dealer Account Manager, Project Launch Manager Qualifications Bachelor's degree in Business Administration or a related field; Master's degree preferred. Proven experience as an Operations Director or in a senior Operations leadership role. Exceptional leadership, interpersonal, and communication skills. Strategic thinker with the ability to solve complex Operations challenges. Proficiency in HRIS and Microsoft Office Suite is preferred. A minimum of 7 years of progressive Operations leadership experience. Preferred Experience Automotive services or dealership environment experience is helpful, but not required Experience leading growth or expansion initiatives Experience developing operational systems, dashboards, and reporting Travel Requirements: This role requires 30% of local travel to on-site locations.
    $76k-135k yearly est. 2d ago
  • Operations Manager

    Philips Recruiting Services

    Senior operations manager job in Holland, MI

    **Candidates must have experience in welding or automated assembly operations** OPERATIONS MANAGER The Operations Manager is responsible for continuous improvement in production key measure performance and customer satisfaction for the plant. Assures adequate staffing and training to execute production and operational plans. Complete the departmental training and development plan annually. Complete the annual performance review of each direct report and review any indirect reports for each team member in the Operations Department. Leads operations function within their area of responsibility, providing direct leadership to all Operations staff. Supervise the operations of production personnel to ensure all manufacturing processes are running within budget and to the schedule. Be continually aware of customer shipping requirements, work schedules, and quality levels required to meet these schedules. Ensure that quality is maintained and that costs are held to a minimum. Manage the Production Superintendents and/or Supervisors on daily schedules, staffing and production attainment. Oversee the hiring and training of technical production employees to ensure a competent workforce. Assures adequate staffing and training to execute operational plans. Drive excellence in customer and internal quality through process standardization and team Set operational performance goals in line to meet Profit Plan targets. Study daily operating results, meet daily with subordinates, and have daily contact with various department heads on operational performance gaps. Directs and/or supports investigation of operational issues and follow-up to ensure that issues have been corrected or to determine the next best course of action. Establish individual personnel objectives through analysis of and familiarity with each individual's job function. Help develop employee potential and leverage individual, and managerial capabilities. Consult with the Plant Controller to develop annual operating budgets and controls. Supply accounting with staffing requirements for costing-out to determine the annual profit plan. Give accounting monthly labor-hour estimates of indirect and direct labor for forecasting profit by the month. Determine purchased burden on supplies and materials to ensure proper and accurate cost control and accounting. Support plant safety and CI programs by ensuring that operations support is involved with the implementation into the manufacturing process. Required experience: Minimum 10 years working in a production leadership role in the automotive manufacturing environment. Knowledge of IATF 16949 requirements. Fluent in MS Office applications. Ability to analyze complex data and communicate findings in verbal or presentation format. Bachelor's degree in Engineering or equivalent. Quality and lean management experience Experience in welding and automated assembly strongly desired.
    $63k-103k yearly est. 5d ago
  • Operations Manager

    Xylem 4.0company rating

    Senior operations manager job in Holland, MI

    The Operations Manager leads end-to-end operations for 15 water industry product lines at the Holland, MI campus. This role sets and executes operational strategy, leads a team of operational professionals, and ensures performance consistently meets or exceeds customer expectations. The Manager drives continuous improvement through data-driven reviews, audits, and cross-functional collaboration while ensuring full compliance with industry standards and regulatory requirements. Regular reporting to senior leadership ensures transparency, accountability, and sustained operational excellence. Incorporate Lean Management, Continuous Improvement, and Lean Six Sigma (LSS) principles into daily operations Bachelor's in Business Engineering, Administration, Supply Chain Management, 5 years experience in operations leadership/plant management and at least 5 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. Incorporate Lean Management, Continuous Improvement, and Lean Six Sigma (LSS) principles into daily operations Strategic Planning: A strategic thinker with a test and learn approach to marketing efforts and process improvements. Proven experience in import/export operations with significant supervisory experience. Challenge the Status Quo The estimated salary range for this position is $96,600 to $173,000 plus an annual bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
    $96.6k-173k yearly 1d ago
  • Operations and Business Support Manager

    Camira 3.8company rating

    Senior operations manager job in Grand Rapids, MI

    About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role The Operations & Business Support Manager is a critical, multi-functional role responsible for overseeing daily operations across Camira's North American business. This individual will directly manage the warehouse team, lead purchasing, coordinate with UK operations, oversee inventory levels, and support commercial decision-making. With the President frequently travelling, this role will act as the primary day-to-day operational leader, ensuring the business runs smoothly, issues are resolved quickly, and communication flows effectively across teams and time zones. This position is ideal for a hands-on, highly organised, commercially aware operator who thrives in a varied role and can confidently step in to keep the business moving. The day to day To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements Operational Leadership & Business Support Serve as the operational lead when the President is travelling, ensuring continuity across all business activities. Coordinate cross-functionally with Sales, Customer Service, Warehouse, Planning, Finance and UK teams. Support execution of business priorities, operational improvements and commercial initiatives. Provide structured updates, escalate risks early and maintain alignment with leadership. Warehouse Management & Team Leadership Directly lead the warehouse team, overseeing staffing, scheduling, training and performance management. Ensure efficient receiving, storage, picking, packing, dispatch and returns processes. Implement clear standards for accuracy, safety, organisation and housekeeping. Identify process improvements to increase throughput, reduce errors and enhance service levels. Maintain compliance with all health & safety standards and internal procedures. Purchasing & Supplier Coordination Manage purchasing of bought-in fabrics, sample components and operational supplies. Maintain accurate purchase orders, lead times and supplier communication. Resolve supply issues, quality problems or delivery delays proactively. Work closely with UK supply chain teams on replenishment, stock forecasts and supplier performance. Inventory Planning & Data Accuracy Oversee inventory levels, SKU performance, aging stock and inventory turns. Analyse demand patterns and support decisions on stock adjustments and purchasing requirements. Ensure ERP data accuracy for stock, pricing, cost and lead times. Support new product launches with initial stocking and sample inventory planning. Cross-Functional Liaison with UK Teams Act as the operational bridge between US and UK for planning, purchasing, supply chain and logistics. Communicate operational priorities and issues clearly, ensuring timely resolution. Maintain strong relationships with UK production, planning and customer service teams. Customer Service & Sample Management Support Work closely with Customer Service to ensure strong service levels, accurate order flow and timely communication. Manage the relationship with the external sample provider and ensure SLA adherence. Support sales teams by ensuring adequate stock of sample books, memos and promotional materials. Commercial Insight & Reporting Provide operational and inventory reports to support forecasting, budgeting and decision-making. Track warehouse KPIs, purchasing performance, service metrics and sample turnaround. Identify cost-saving opportunities, efficiency improvements and service enhancements. Skills, Experience & Qualifications Required 3-7 years' experience in operations, warehouse leadership, supply chain or purchasing. Hands-on leadership experience managing hourly warehouse staff. Strong organisational and multitasking skills across varied responsibilities. Experience with ERP systems (NetSuite, SAP, Microsoft Dynamics or similar). Strong Excel and analytical capability. Excellent communication skills; confident working across teams and geographies. Ability to operate independently, make decisions and manage workload with minimal supervision. Preferred Experience in textiles, manufacturing, distribution or materials-based industries. Background supporting commercial or customer service teams. Experience liaising with international teams or suppliers. Key Competencies Leadership & Ownership: Takes responsibility for people and processes; dependable under pressure. Commercial Awareness: Understands stock health, costs and service impacts. Problem Solving: Quickly identifies issues and resolves them proactively. Communication: Clear, timely, structured communication with US and UK teams. Organisation & Accuracy: Maintains high-quality documentation, stock records and processes. Adaptability: Comfortable wearing multiple hats and shifting between tasks. Camira Values Our success lies in our customer's success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.
    $58k-86k yearly est. 2d ago
  • Retail District Manager

    Rally House 3.9company rating

    Senior operations manager job in Grand Rapids, MI

    Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 180+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams. We don't just provide jobs, we provide careers. Apply today and be part of our growth! Job Description Lead Leaders. Unite Markets. Celebrate Hometown Connections. Drive the Brand. Lead the Market. Build the Culture. Drive the Brand. Rally House is looking for a District Manager who's ready to lead multiple stores, coach and develop strong teams, and bring the Rally House experience to life across an entire market. As District Manager, you'll oversee store performance, customer experience, visual presentation, and operational excellence across your assigned territory. You'll be the go-to leader for Store Managers - mentoring, motivating, and helping them grow their teams and hit their goals. You'll drive strategy and execution of company initiatives while ensuring every location reflects our energy and values - delivering a consistent guest experience fueled by an outrageous selection of local and team apparel and gifts. You'll monitor KPIs, control expenses, and uphold brand standards - all while developing a strong leadership pipeline and supporting long-term market growth. This is a multi - unit leadership role for results-driven operators who know how to lead through others, build culture at scale, and help every store celebrate hometown connections while growing the Rally House brand. Responsibilities Financial: Drive and maximize the customer experience to achieve goals; Control labor within guidelines by approving all weekly schedules; Drive corporate initiatives with a focus on goal attainment and expense control; Analyzes financial data to build on strengths, support weak areas and note any unusual occurrences; Train Store Managers in recognizing and influencing their business by understanding reports and acting on the knowledge. Leadership: Conducts store visits to ensure compliance, train, and provide feedback on the customer experience and store operations; Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills; Motivate leaders and associates to achieve their maximum potential; Communicate both verbally and in writing with all associates, peers, supervisors, and corporate office; Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met; Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store level personnel; Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans to exceed the customer experience, meet operational and organizational objectives; Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to act and achieve goals. Management: Demonstrate ability to plan and prioritize company objectives and properly manage time to ensure all are achieved; Effectively organize resources and communications to maximize personal and district performance; Supervise Store Managers through planning, assigning, and directing their overall functions. Visual Presentation: Supervise stores to ensure company standards for visual presentation, signage, cleanliness, and organization are maintained; Responsible for the overall leadership, visual merchandising and display presentation, fixture layout, and visual operation within an assigned district; Conduct store visits to drive a consistent execution among stores and ensure that directives are read/interpreted in a consistent manner; utilize store visit guides to provide feedback on overall store experience. Store Operations: Communicate consistently with store personnel to ensure understanding and compliance with all policies, procedures and best practices; Ensures scheduling of the store is complete to company standards in order to deliver the customer experience and complete all operational tasks. Employee Relations: Attracts, recruits, and retains talent leaders and associates who are customer-focused and demonstrate the ability to deliver an excellent customer experience; Developing a succession plan within the district to prepare for talent needs while minimizing turnover; Utilize company training tools to fully develop potential and bench strength at all levels; Train leaders and store associates on standard operating procedures; Administer the progressive steps of discipline to include verbal and written warnings; Interact regularly with all levels of store staff to gain insight on store morale and to gain suggestions from the store level on operational efficiencies and customer experience. Event Venue Management (For districts in which it pertains): Fosters relationships with critical stakeholders connected to the School and is a liaison for partners associated with them.; Provide oversight and leadership related to inventory control, personnel, merchandising, etc.; Must actively participate in key campus or stadium events and activities.; Communicate weekly and partner with Rally House corporate departments to assess and make recommendations in all business areas.; Looks for innovative ways to continue to enhance the in-venue event retail experience. Personal Characteristics: Show initiative to assume additional responsibilities; Demonstrate ability to adapt to changes in direction and priority; Exemplify a "Whatever It Takes!" spirit. Travel and work full shifts in stores within a given geographic area; Ability and willingness to travel overnight as needed; Ability to work weekends, nights, holidays, varying days and hours, based on business needs. Skills And Knowledge Ability to adapt to change and assume added responsibilities, Ability to multi-task and balance multiple priorities., Aptitude for interpreting retail data and applying solutions as problems arise, Excellent organization skills with the ability to plan and execute tasks efficiently, Excellent verbal and written communication skills, Proactive and creative problem-solving ability., Proficient computer skills in Microsoft Word, Excel, and Outlook, Proven track record of delivering an exceptional customer experience, deliver results while controlling shrink and payroll., Strong merchandising and visual skills., Strong networking, recruiting, training, visual merchandising and operational skills. Qualifications Minimum of 3-5 years Store Management experience required; minimum of 1 - 2 years multi-store management experience preferred with a focus on the customer experience, knowledge in fashion apparel, and with proven results; College degree preferred. Ability to travel up to 2-weeks at a time during events. Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.
    $52k-99k yearly est. 4d ago
  • Unit Manager (Hiring Immediately)

    Ely Manor

    Senior operations manager job in Allegan, MI

    Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay Life Insurance 401K with matching funds Health insurance AFLAC Employee discounts Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred. About Ciena Healthcare Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123
    $50k-79k yearly est. 2d ago
  • Unit Manager - Sign On Bonus (Hiring Immediately)

    The Laurels of Hudsonville

    Senior operations manager job in Hudsonville, MI

    $10k sign on bonus! Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Hudsonville offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Hudsonville, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state RN licensure required Current CPR certification and additional certification in a nursing specialty desired Management or supervisor experience in long-term care or geriatric nursing preferred About Laurel Health Care Company Laurel Health Care Company is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call The Laurel Way of Caring, and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. IND123
    $50k-79k yearly est. 2d ago
  • Unit Manager (UM) - Sign On Bonus (Hiring Immediately)

    The Laurels of Sandy Creek 2.7company rating

    Senior operations manager job in Wayland, MI

    $10,000 Sign On Bonus for FT RN Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Sandy Creek offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Sandy Creek, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state RN nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred but not required or acceptable exemption required. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call The Laurel Way of Caring, and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. #IND123 #SPONSOR
    $59k-73k yearly est. 2d ago
  • Retail Parts Pro Store 8918

    Advance Auto Parts 4.2company rating

    Senior operations manager job in Grand Rapids, MI

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $27k-39k yearly est. 7d ago
  • Operations Manager

    Solectron Corp 4.8company rating

    Senior operations manager job in Coopersville, MI

    Job Posting Start Date 01-11-2026 Job Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Operations Manager located in Coopersville MI. Reporting to the General Manager, the Operations Manager will be responsible for directing the manufacturing operations in a shift or group of production lines, ensuring volume, quality and cost goals are met. Here is a glimpse of what you'll do: Manages the production of several processes/lines in a highly technical environment and in charge of the line's success. Evaluates daily/regularly plant operating performance and advises on changes in operating conditions that will improve efficiencies and quality. Guide a team of professionals (e.g. engineers/officers) to meet quality, cost, delivery and acknowledge requirements. Troubleshoot and explore operational problems and advise on their resolution. Guide regular discussions with operators to coach performance and improve operational comprehension and capability. Solicits and evaluates ideas for plant improvements and contribute with qualified engineers to develop project proposals. Provides technical and operational advice to project teams. May act as principal interface between the operation team and the maintenance function. Engage in training and coaching of junior operators. Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply to meet customer requirements. Initiate and participate in process development and cost improvement projects. Assist in department budget planning and management of department expenses. Maintains safe and clean work environment by educating and directing team members on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures. Here is some of what you'll need: Bachelor Degree or Master's Degree in Manufacturing Operations / Supply Chain Management 7+ years in Management and individual contributors/large team 5+ Experience with SMT and PCBA 7+ years' experience In Automotive Industry / Automation 7+ years in Automation Manufacturing field Experience in leading major initiatives and provides input to those initiatives Ensures compliance with standards Expert computer skills including PowerPoint, Excel, Microsoft LI# YV1 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryOperations Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
    $92k-121k yearly est. Auto-Apply 17d ago
  • Merchandising Operations Program Manager

    Convivial Brands Elc

    Senior operations manager job in Grand Rapids, MI

    The Program Manager is a cross-functional resource that supports key stakeholders across multiple departments by providing data-driven solutions to support strategic business decision-making and sales optimization related to product planning and systems management. This role is responsible for developing and leading strategic programs that will reduce friction for the Sales team, allowing them to maximize their time growing the business. This individual also develops and implements event management strategies, Planogram product layouts (POG), and processes improvement strategies to increase efficiency and sales. The Program Manager excels in documenting processes, updating processes, and following them to completion. This is a full-time on-site position based in Grand Rapids, Michigan. Qualifications Principal Duties and Responsibilities: Product Planning: Operates as the linkage from the Product / Marketing / Sales teams to develop Planogramming layouts that fit customer needs. Delivers printed layouts for use in store-level merchandising. Delivers new product listing to Sales Operations team for Card Manager updates. Acts as back-up for Everyday Card Manager operations. Event Management: Serves as a leader on the project team for sales conference, tradeshow, and quarterly events planning and execution. Identifies, requests, and tracks all tradeshow materials and samples. Creates and manages a system to execute lead generation and follow-up from tradeshow activity. Travels to tradeshows to participate in the set up and presentation of product and actively sells the product at the show. Sales Projects and Process Improvement Uses analytical and problem-solving skills and independent judgment to make decisions in the best interest of their customers and the business. Manages customer programs and portals, including customer portals, product pricing, and fixtures. Maintains a thorough understanding of each brand's product offering and leverages their knowledge to proactively promote products to their customers, with the goal of maximizing customers' value, upselling, and increasing sales (inside sales). Uses knowledge of customer's priorities to analyze customer patterns and adjust internal processes to create efficiencies between the customer and sales team. Performs additional duties as assigned by Sales Operations leadership. Convivial Brands Expectations of all Employees: Adheres to all Convivial Brands Policies and Procedures. Always conducts self in a manner consistent with Convivial Brands' Core Values. Maintains a positive and respectful attitude with all contacts. Consistently reports to work on time and prepared to perform the duties of the position. Meets productivity standards and performs duties as workload necessitates. Maintains the privacy of all company proprietary information. Treat visitors, vendors, customers, and team members with respect and dignity. Able to safely perform the essential functions of the job with or without reasonable accommodation. Maintains the required minimum score on the GWC scale at all times. Supervisory Responsibilities: N/A Required Qualifications: Bachelor's degree in Business Management, Marketing, General Business, or other related field; or equivalent combination of relevant education and experience. At least 1-3 years of event management experience. Must be a self-starter and problem solver, capable of functioning in a dynamic, fast paced, change oriented environment. Must be willing to travel nationally up to 20% of the time, including overnight stays. Desired Qualifications: Collaborative team player with the ability to connect and work with employees at all levels; interacting effectively with senior management and staff to carry out the organization's mission and objectives. Ability to understand and assess business priorities and act accordingly give and receive constructive feedback be influential and to effectively and quickly build relationships that establish trust, respect, competence, and confidence. Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
    $86k-126k yearly est. 17d ago
  • Operations Manager - Pediatric Center - Full Time

    Pine Rest Christian Mental Health Services 4.8company rating

    Senior operations manager job in Grand Rapids, MI

    Cost Center 241 PCBH Ancillary Scheduled Weekly Hours 40 Work Shift First Shift (United States of America) Shift & Status Who Are We? We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day. Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers. We are passionate about serving and are honored to be a part of this incredible work. What Will you Do? As an Operations Manager for Pediatric Center of Behavioral Health at Pine Rest, you'll be responsible for leading and optimizing operational support functions that enable effective care delivery across the Pediatric Center of Behavioral Health. This role provides oversight for key operational areas, including Central Access, Continuous Quality Improvement (CQI), compensation planning, and regional operational leadership. Working in close partnership with the Pediatric Center leadership, the Operations Manager supports strategic planning, process improvement, and system optimization to enhance operational efficiency, staff productivity, and the patient and family experience. The Operations Manager must demonstrate excellent customer service and enthusiasm for the mission and values of Pine Rest. Principal Duties and Responsibilities: Provide leadership and oversight for pediatric operational support services across inpatient and outpatient settings to ensure efficient workflows, timely access to care, and high-quality service delivery. Partner with Pediatric Center leadership to support strategic and operational planning, identify operational challenges, and develop and implement effective solutions aligned with organizational and program goals. Lead and participate in operational initiatives, projects, and change efforts that support program growth, scalability, and sustainability. Analyze workflows, systems, and operational structures to identify opportunities for improvement, efficiency, and standardization across pediatric services. Develop, implement, and maintain systems, standards, policies, procedures, and process maps to support operational consistency, change management, and continuous improvement. Oversee the development, accuracy, and maintenance of operational reports, dashboards, metrics, and documentation for areas of responsibility. Create, monitor, and communicate key performance indicators related to access, productivity, quality, and system utilization, using data to guide decision-making and performance improvement. Lead efforts to support effective Epic system utilization within pediatric operational support areas and maintain current knowledge of Epic functionality. Collaborate with Epic leadership, Operations, Clinical Informatics, analysts, and super users to ensure system optimization, communication of system changes, and staff proficiency. Ensure productivity and proficiency metrics related to system usage are reviewed regularly and that staff leverage appropriate training opportunities. Serve as an operational liaison between leadership, support teams, and clinical programs to ensure alignment, clarity, and effective implementation of operational strategies. Maintain consistent communication with leadership regarding operational performance, risks, priorities, and initiatives. What Does This Role Require? Bachelor's degree in business, hospital administration, project management or related field required, Master's degree preferred. Minimum six years of related work experience required, with progressive leadership preferred. Benefits: Medical, dental, vision & life insurance plans 403(b) retirement match contribution by Pine Rest Generous PTO for full and part time employees Tuition assistance & loan forgiveness Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc. Partnership with Davenport University provides generous discount on tuition for employees and family members. Notice: Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts. NOTICE: Successful completion of a drug screen prior to employment is also part of our background process.
    $41k-56k yearly est. Auto-Apply 5d ago
  • Operations Manager (Carwash/Detailing) $55K-$65K + QTR Bonus (GRR) Airport

    Odorzx

    Senior operations manager job in Grand Rapids, MI

    ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence, this might be the perfect opportunity for you! Responsibilities: Oversee and manage day-to-day operations, ensuring smooth functioning across multiple departments Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity Lead a team of employees, providing guidance, training, and performance evaluations. Coordinate and monitor all aspects of the supply chain, including procurement and inventory management Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness Foster a culture of safety, emphasizing adherence to established protocols and promoting a safe working environment. Lead by example by actively participating in manual labor tasks, demonstrating a strong work ethic and dedication to the team's success Collaborate with cross-functional teams to ensure seamless communication and alignment of operational goals. Develop and maintain strong relationships with clients, suppliers, and contractors to ensure timely and quality service delivery. Monitor budgets, control expenses, and identify cost-saving opportunities without compromising quality or safety standards. Requirements Qualifications: Proven experience in an operations management role, preferably within the carwash/detailing industry Strong leadership skills, with the ability to motivate and inspire a team Excellent organizational and problem-solving abilities Proficient in analyzing and interpreting operational data Demonstrated ability to manage multiple priorities and meet deadlines Effective communication and interpersonal skills Willingness to actively engage in manual labor tasks as required At ODORZX INC, we value hard work, dedication, and a hands-on approach. We offer a competitive salary, comprehensive benefits package, and opportunities for growth within our dynamic organization. If you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Join us in shaping the future of our company and delivering exceptional results. ODORZX INC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Full Time Benefits Include: Vacation Time 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Quarterly Bonus (Job Specific) Rapid Advancement Opportunities
    $37k-62k yearly est. Auto-Apply 60d+ ago
  • Dir, Manufacturing Operations

    Meijer, Inc. 4.5company rating

    Senior operations manager job in Grand Rapids, MI

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards * Weekly pay * Scheduling flexibility * Paid parental leave * Paid education assistance * Team member discount * Development programs for advancement and career growth Please review the job profile below and apply today! Meijer is seeking an operational executive with meaningful experience in foods to lead our dairy and foods manufacturing operations. This position is responsible for directing the production of multiple food manufacturing facilities to meet short and long term manufacturing objectives with optimum efficiency. Conducts overall supervision, accountability and direction of all manufacturing plant managers, engineers, and maintenance teams. Participates in the consideration and recommendation of products to manufacture that enhance the profitability and unique offerings of fresh products to customers. What You'll be Doing: * Establish organizational structure of Meijer manufacturing facilities * Accountable for developing and delivering the strategic vision for the manufacturing organization. * Work in partnership with VP of Manufacturing to develop manufacturing key performance indicators and goals. * Oversee project management, define scope and project budget, schedule management, construction management, start up, conceptual phases, project closeout, cost estimation, system design, equipment sizing and selection, procurement, installation, and check-out. * Lead Plant Managers, Engineers and Maintenance teams in efficient and safe operational practices. * Maintain safe and sanitary operations that exceed state and federal requirements. * Integrate manufacturing planning to meet merchandising needs and goals. * Determine long and short-range requirements of personnel, material, and facilities to accomplish production forecasts. * Direct and review operating results, evaluates progress at each facility and controls expenses related to human capital, budgets, and inventory capital. Identify and evaluate opportunities to control or reduce costs within manufacturing plants. * Develop annual manufacturing expense budget in accordance with forecasted sales volumes and capital projects. Hold Plant Managers accountable to adherence of set budgets. * Collaborate with cross-functional line of business leaders on growth and operational initiatives, ultimately leading teams empowered to execute improvement strategies while identifying tools to improve process capabilities, reduce variability, and eliminate defects. * Collaborate with cross functional teams in supply chain, merchandising and new product development to ensure that product offerings exceed customer expectations * Establish SQF Certification. * Implement improvements to existing standards using appropriate technical evaluation and involvement. * As engineering interface with business leadership team, maintain close working relationship with R&D, quality, manufacturing, merchandising, retail operations, operations leadership and financial operations. * Utilize Continuous Improvement tools in order to deliver capital projects that meet all budgetary and performance commitments. * This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): * Bachelor's Degree in Manufacturing, Engineering, Supply Chain or Food Science or relevant related work experience. * 8-10 years' experience leading large/complex manufacturing wide programs, including technical development, productivity, manufacturing support, food safety, packaging, regulatory and consumer/customer driven programs. * Knowledge of food and dairy industry and direct experience with area of specialization with a strong understanding / application of best-in-class management concepts. * Ability to develop and manage large annual operating plans and budgets. Experience with financial and business analytics, reports and terminology. * Experience across a range of food products, technologies, manufacturing systems, food safety requirements and regulatory requirements including identification and resolution. * Experience in building, training and leading organizations composed of a range of both technical and non-technical personnel. * Ability to communicate effectively across a range of interactions (verbal, written, formal and informal) from plant line workers to Meijer's senior leaders including all levels of outside contacts, industry counterparts, suppliers, customers, and consumers. * Knowledge of food industry and direct experience with area of specialization.
    $106k-133k yearly est. Auto-Apply 60d+ ago
  • Director of Operations - Speciality Care

    Direct Staffing

    Senior operations manager job in Grand Rapids, MI

    Grand Rapids, Michigan Healthcare Exp 7-10 yrs Deg Masters Relo Travel - Occasional Job Description Responsible for the day to day operations and financial performance of assigned medical practices/programs. Accountable leader to facilitate an organizational culture that reflects a commitment of excellence to service, quality, safety and financial performance. . Days M-F Hours per Week Does this describe you? Does the candidate have a Bachelor of Nursing degree? Seven years of related (preferably specialty) healthcare management experience? Master's degree in nursing (MSN) or related with plan to complete Master's degree candidate with Nursing background and experience in Neurosciences specialities? The Ideal Candidate The ideal candidate will be looking for an opportunity to work with a progressive, growing healthcare system who is looking for the opportunity to ensure the patient is at the center of care and have the ability to lead in this direction. Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc
    $76k-135k yearly est. 60d+ ago
  • Transportation Operations Manager

    Gardaworld 3.4company rating

    Senior operations manager job in Kentwood, MI

    We are seeking to fill an Operations Manager. Qualified candidates will be security sensitive with prior cash logistics experience. Must have P&L management experience and ability to prepare and analyze key financial data reports. A thorough understanding of DOT guidelines is preferred. Excellent written and verbal communication skills are necessary. Excellent leadership experience is required. Responsibilities: Manages various functions/activities to meet specific goals of the Site. Participates in site budget and goal planning. Ensures the highest quality and most cost effective service by monitoring quality reports, productivity measurements and expense analyses. Advocates and aggressively support high Quality standards. Responsible for the interviewing, processing and training of employees. Responsible for rewarding, coaching, counseling and disciplining employees. Conducts regular staff meetings to obtain feedback on important issues as well as feedback on departmental concerns. Devises cross training matrix that provides adequate backup for all positions. Conducts weekly audits on various function activities to ensure high quality standards are achieved. Incumbent studies departmental reports to confirm daily work is being processed accurately and within contractual obligations. Ensures approved payroll, incentives, worker's compensation and accident reports are completed accurately and in a timely manner. Masters Money Manager System and is proficient in the knowledge of coin room tasks and procedures. Reports serious operational problems to senior management. Communicates all operational problems to the Client Services group that might compromise customer service. Analyzes system problems and acts as a liaison with ATSIIS Support to resolve issues in a timely manner. May be required to attend training courses designed to improve job performance. Position requires individual to have a minimum of 3-5 years Operations management experience. Strong knowledge of armored operations, currency processing and bank operations experience preferred. Must have or be able to obtain a firearm license. A Bachelor's degree in Business Management or comparable combination of education and work experience is required. Good working knowledge of Microsoft Office for Windows (Outlook, Word, Excel, PowerPoint and Access) is required. May require individual to have and maintain a valid Commercial Driver's License with no air-brake restrictions (applicable to branches with vehicles over 26,001 lbs.), and maintain a valid driver's license with a satisfactory driving record. Individual must have excellent communication & interpersonal skills and the ability to adjust with all levels of personnel. Individual must be multi-tasked oriented, organized and have the ability to set priorities and meet deadlines. Individual must be familiar with applicable work rules/labor agreement, Company employee and safety handbooks, Federal Motor Carrier Safety Regulations and other required documents. May be required to obtain and maintain various weapons permits and licenses and carry weapons while performing the essential functions of the position.
    $52k-80k yearly est. 13d ago
  • Operations Manager

    Rockford Construction 3.6company rating

    Senior operations manager job in Grand Rapids, MI

    Position Classification: Full-Time Regular We are looking for an Operations Manager who will work alongside our Property Management team. Someone who will play a vital leadership role in the overall effectiveness and efficiency of the property management department. This role is responsible for operational oversight across key functional areas including systems, process development, audits, acquisitions and dispositions, onboarding, training, and project execution. If you have experience and a passion for the property management industry, apply today and become a part of our dynamic team! Key Responsibilities * Develop and maintain a regular audit schedule to ensure alignment with company policies, regulatory compliance, and operational standards. * Conduct regular onsite property visits weekly to support teams and observe operations. * Analyze audit findings, recommend corrective actions, and implement improvements in collaboration with internal stakeholders. * Maintain documentation and internal controls related to departmental performance, property data, and compliance. * Oversee the functionality and optimization of all departmental platforms, including Yardi and other property management tools. * Collaborate with IT and system vendors to troubleshoot issues, manage upgrades, and implement new technologies that enhance team productivity. * Identify opportunities for digital transformation and integration to improve operational workflows. * Design, document, and continuously improve standard operating procedures (SOPs) across the department. * Lead process improvement initiatives to increase consistency, efficiency, and effectiveness across property management, accounting, and maintenance teams. * Ensure policies are kept up-to-date and aligned with industry best practices. * Lead and manage departmental initiatives and special projects from planning through execution. * Monitor progress, resources, and risks to ensure goals are met on time and within scope. * Provide regular reporting and updates to the Director of Property Management and senior leadership. * Manage all operational elements of property transitions, ensuring smooth onboarding and offboarding of assets in collaboration with internal teams. * Oversee system and process setup during acquisitions and ensure data archiving and compliance during dispositions. * Serve as the central point of coordination across departments for all transition-related activities. * Coordinate onboarding and training plans for new team members within the property management department. * Coordinate offboarding processes, ensuring proper documentation, data management, and knowledge transfer. * Partner with HR and department leads to ensure compliance with internal processes and seamless transitions. * Develop and facilitate training programs and workshops for team members across accounting, property management, and maintenance functions. * Attend industry events, association meetings, and continuing education relevant to property management operations. * Stay informed on market trends and best practices and translate that knowledge to the team. * Act as a key connector between property management, facilities, accounting, and leadership teams. * Ensure teams are equipped with the tools, resources, and documentation necessary to succeed in their roles. * Support department-wide initiatives to improve communication, reporting, and service delivery. * Other duties as assigned.
    $73k-105k yearly est. 42d ago
  • Director of Operations

    Structuretec 3.9company rating

    Senior operations manager job in Kalamazoo, MI

    Primary Function : The Director of Operations will oversee the day-to-day activities of the production/administration departments, ensuring that the organization is managed and performing efficiently and effectively. Reports To : President/CEO Responsibilities : Organization Support Member of Senior Management team Member of Quality Team Member of Safety Team Finance Administration Peer review and approve billings Review and vet weekly payroll Review and reconcile Accounts Receivable Human Resources Participates in the hiring and training of production manager and staff. Organizes and oversees the work and schedules of production staff. Conducts performance evaluations for production team that are timely and constructive, and recommends appropriate rewards (salary adjustment, bonus, promotion, layoffs, transfers, training, disciplinary actions, etc.) Handles discipline and termination of employees as needed and in accordance with company policy. Support creation of onboarding and core curriculum training programs for each production and administration role. Oversee training implementation, review progress, and assess additional training needs. Implement a mentorship program within areas of responsibility to insure personnel development and growth. Corporate and Regional Planning Support the firm's organizational chart. Ensures subordinate managers and employees understand the direction, goals, and control of the corporation and the regional office. Monitor owner and consultant decisions affecting department's work. Helps President and Department Heads establish a yearly budget for each department. Measures Verifiability of corporate and regional goals (quantity, quality, cost, time dimensions of goals are specified.) Comprehension and acceptance of goals by employees Production Coordination Support sales team in New Project Data Sheet (NPDS) Request process; manpower hour calculations Peer review of New Project Data Sheet (NPDS) before final entry and distribution Coordination of production team travel schedules for maximum impact. E-Builder oversight - compliance, deliverable entry, timeline updates, etc. Negotiations with contractors as need Close client interface and communication Problem resolution; support and guidance to PM team as well as direct communication with client, contractor, etc. as required to get the desired result. Supervision of Project Administration Reviews and approves plans, programs, and budgets prepared by the Project Managers. Schedules and sets priorities of projects within the departments Assures that the department has the appropriate staff and expertise to complete projects Agrees with work to be done; assures that staff members are assigned to each project and other personnel matters within the departments Supervises the project activities assigned to the departments to assure that they conform to the work plan and that the firm's standards are being met. Look for ways of meeting project needs more effectively. Recommends new or changed approaches for the Department Heads and Project Managers. Responds to needs of Department Heads and Project Managers; assigns priorities, expands total staff as needed to meet project demands, may recommend adjustment in project staffing to use the department's staff more efficiently. Attempts to maintain a continuing balance between department's needs and project requirements. Work with Department Heads and Project Managers to schedule individual staff so they are not overloaded or under loaded. Helps to make departmental decisions recognizing their impact on project requirements and priorities. Monitors the progress of all project tasks assigned to the departments Monitor the man-hours spent by the departments to ensure that a high percentage of hours are chargeable to projects. See that the needs of the clients are met by maintaining frequent contacts with clients; debriefs and critiques project performance. Helps maintain established schedules and budget margins Monitor performance of and assist Division Managers and Project Managers to ensure project results are consistent with the firm's policies, procedures, and standards Interface with the Division Managers to develop harmonious staff and design services Measures/Manages Number of new projects Total billing of new projects Actual expenses vs. budgeted Actual time spent vs. budgeted Time schedule (progress and completion) Client satisfaction (may be qualitative measures; occasional visits with clients by President) Company Operations & Processes (removed long listing of phases) Develops and demonstrates understanding of company operations and processes (administration & production) Special Projects and Assignments Assumes responsibility for special assignments delegated by the President/CEO. Qualifications: Degree in Architecture or Engineering and/or Business Administration AIA or PE Certification preferred 6 years prior Industry Project Management experience with a minimum of 3 years industry experience in supervising project managers. Preferred experience in Restoration, Roofing, Paving, and/or Non-Destructive Testing Good communication skills to effectively work with Clients from beginning design to post construction. Knowledgeable in construction, such as industry standards, materials, codes, contracts, bidding processes, etc. Knowledge of project management process as it relates to the business. Knowledge and experience in field inspection. Skills to write technical reports and letters. Desire to pursue continuing education and certification programs (CSI, RCI, RIEI, ACI, NSPE).
    $82k-126k yearly est. Auto-Apply 60d+ ago
  • Director of Operations, NA

    Jost International 4.4company rating

    Senior operations manager job in Grand Haven, MI

    Director Operations - North America Reports to: Chief Operating Officer (COO) Americas Direct Reports: Plant Manager (TN) & Plant Manager (MI) About the Company For more than 70 years, JOST has been shaping the future of transportation with innovation, safety, and customer focus at its core. Founded in 1952 in Germany with the development of the first cast-steel fifth wheel, JOST has grown into a global leader supplying the commercial vehicle and agricultural industries with trusted, high-quality solutions. With its portfolio of leading brands - JOST, ROCKINGER, TRIDEC, Quicke, and Hyva - the company today is a Tier 1 supplier recognized worldwide for excellence in fifth wheels, landing gear, towing hitches, steering systems, front loaders, and hydraulic solutions. The 2025 acquisition of Hyva marked a significant milestone, expanding JOST's reach into hydraulic cylinders, tippers, and components for transport and waste handling, and strengthening its position across both On-Highway and Off-Highway applications. Headquartered in Germany with operations on five continents, JOST continues to drive industry standards through engineering expertise, a commitment to quality, and strong partnerships with OEMs and fleets around the world. Position Summary The Director of Operations - North America is a senior operational leader responsible for driving manufacturing excellence, operational discipline, and transformational performance across JOST's North American footprint, including facilities in the United States, Canada, and Mexico. This leader will oversee end-to-end operations-including production, safety, quality, supply chain, engineering, continuous improvement, and capital planning-to ensure world-class performance in safety, delivery, quality, and cost. The ideal candidate is a proven architect of lean transformation, known for humility, team-first leadership, and the ability to build high-performance cultures. This individual brings a servant-leadership mentality, strong analytical acumen, and the credibility to influence at all levels while maintaining a low-ego, highly disciplined approach to leadership. Key Responsibilities Operational Leadership & Execution Lead all operations across North America with full P&L accountability for manufacturing performance (safety, quality, delivery, cost, and inventory). Build and maintain a disciplined operating system including daily management, tiered accountability, and standardized leader work. Drive operational stability, repeatability, and adherence to robust processes, ensuring that improvements sustain. Lean Transformation & Continuous Improvement Serve as the senior champion for Lean, Operational Excellence, and waste elimination across the region. Lead Kaizen events, value-stream mapping, standardization, and deployment of lean tools consistent with TPS-based methodologies. Embed CI culture into every department with measurable gains in productivity, cost reduction, and quality. Drive simplification of processes and organizational design to improve flow, reduce lead times, and optimize working capital. Safety, Quality & Compliance Ensure a world-class safety culture built on proactive hazard identification, mitigation, and employee engagement. Strengthen quality systems and lead systemic problem solving using structured methodologies (8D, PDCA, A3). Ensure compliance with all regulatory requirements, internal standards, and customer specifications. People Leadership & Culture Development Build, mentor, and develop a high-performing operational leadership team across all sites. Foster a culture of accountability, transparency, and cross-functional collaboration. Demonstrate humility, emotional intelligence, and strong interpersonal skills-leading without ego and enabling others to succeed. Promote talent development, succession planning, and leadership pipeline growth at all levels. Manufacturing Strategy & Footprint Optimization Develop and implement long-term manufacturing strategies aligned with Americas and Global business objectives. Lead footprint optimization including capacity planning, automation/digitization initiatives, vertical integration opportunities, and local-for-local sourcing. Participate in capital planning and capital appropriation requests (CAR) with strong business case development and ROI methodology. Support M&A integration including operational due diligence and post-closing synergy realization. Supply Chain, Planning & Logistics Collaborate closely with Supply Chain, Purchasing, and Logistics to ensure on-time material availability, supplier performance, and efficient flow of product. Improve S&OP maturity, forecasting accuracy, and production scheduling discipline. Optimize transportation, inventory levels, and warehouse operations to improve cost and service. Customer & Cross-Functional Engagement Engage with OEM and Tier-1 customers to support audits, business reviews, capacity analyses, and launch readiness. Partner with Engineering and Program Management to ensure flawless new product introduction (APQP, PPAP, launch readiness). Support Sales and Commercial teams in customer negotiations by providing accurate operational cost models, manufacturing scenarios, and capacity plans. Requirements Required Qualifications & Experience Bachelor's degree in Engineering, Operations, Supply Chain, or related field (MBA or MS preferred). 10-15+ years of progressive manufacturing leadership experience within Tier-1 automotive, commercial vehicle, heavy equipment, or industrial manufacturing environment. Demonstrated success leading large multi-site operations (U.S. and Mexico experience strongly preferred). Proven track record of end-to-end lean transformation-not just incremental improvements. Expertise in implementing structured operating systems (lean/TPS, LSW, tiered meetings, Gemba leadership). Strong experience with safety programs, quality systems, and regulatory compliance. Demonstrated capability to lead automation, robotics, and digitization initiatives. Experience with high-mix, medium-volume manufacturing; metal fabrication, welding, machining, or complex assemblies is highly beneficial. Financial acumen with experience managing multi-site budgets, CapEx, inventory, and operational KPIs. Exceptional leadership presence-confident yet humble, disciplined yet collaborative. Leadership Competencies Servant Leadership: Places the success of employees and customers above personal ego. Operational Rigor: Naturally disciplined in process, metrics, structure, and follow-through. Systems Thinker: Can connect process, people, KPIs, and flow into a cohesive performance system. Change Agent: Drives cultural transformation while bringing teams along with empathy and clarity. Fact-Based Decision Making: Uses data, structured problem solving, and analytical rigor. Team Builder: Elevates people, develops successors, and promotes accountability. Strong Communicator: Explains complex operational concepts clearly and credibly. Success Measures (First 12-24 Months) Sustained improvement in SQDCI metrics across all sites. Stabilization and rollout of a common Operating System across North America. Measurable reductions in labor cost, scrap, rework, and WIP. Improved OTD performance above industry benchmarks. A strengthened leadership team with succession pipelines in place. Execution of footprint initiatives delivering meaningful cost and capability improvements. Demonstrated step-change in plant culture-high engagement, low ego, high accountability. Delivers a sustained reduction in Labor COGS % of Sales through disciplined manpower management and process redesign. Develops a project-based continuous improvement roadmap for each plant, supported by a robust, standardized training plan to build CI capability across all levels. Physical Requirements: a) Work is generally performed in an office setting. b) While performing duties of this job, the employee will regularly; sit, stand, walk, reach, bend, twist and occasionally will be required to stoop, kneel, lift or move objects of 51 pounds or less with or without assistance.
    $83k-140k yearly est. 42d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Kentwood, MI?

The average senior operations manager in Kentwood, MI earns between $83,000 and $160,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Kentwood, MI

$115,000

What are the biggest employers of Senior Operations Managers in Kentwood, MI?

The biggest employers of Senior Operations Managers in Kentwood, MI are:
  1. Deloitte
  2. Acron Aviation
  3. Acron Aviation Inc.
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