General Manager
Senior Operations Manager Job 6 miles from Kirkland
Provide the highest quality of service to Schwartz Brothers Restaurants' guests. The objective of this position is delivering revenues and profits by developing, marketing, financing, and providing exceptional restaurant service and experience. The General Manager will oversee and manage the daily operations of the restaurant. This position is responsible to direct and oversee all activities of the restaurant in accordance with standardized policies and procedures in order to provide efficient, friendly services and profitable operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation.
Establishes restaurant business plan by surveying restaurant demand; conferring with others in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
Handling all staffing responsibilities, including hiring, training, scheduling, and terminating.
Supervising staff in terms of food preparation, customer service, cleaning, and ensuring Schwartz Brothers Restaurants' policies and procedures are being followed.
Promoting cooperative effort, a team spirt, and good morale among team members.
Resolving complaints from guests in a polite, friendly manner. Ensures guest satisfaction with all aspects of the restaurant and dining experience.
Participating in training about standardized policies and conferring weekly with management about restaurant operations.
Administering payroll functions and maintaining records of sales and cash receipts including related areas of accounting, budgeting, credit policies, and banking methods.
Responsible for bookkeeping duties.
Manages, programs, and updates Toast Point of Sales (POS) system for all locations.
Helping with duties of team members (e.g. Servers, Bartenders, Hosts, etc.) when necessary because of an unexpected absence or extra volume.
Leadership presence and involvement in Shift Management
Models hospitality and delivers service excellence.
Ensures compliance with alcoholic beverage regulations.
Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
Coaches and develops staff.
Inspirational leadership leading to operational excellence.
Deliver the highest quality of food and beverage products.
Consistent execution of all systems, standards, and processes.
P&L responsibility and accountability.
Inventory control (food and product cost).
Accomplishes restaurant and human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
Performing other duties as asked and directed.
Requirements:
MINIMUM QUALIFICATIONS & REQUIREMENTS
Knowledge, Skills, and Aptitudes:
Washington State MAST Class 12 or 13 permit and food handlers card required
Strong supervisory and leadership skills.
Excellent interpersonal skills with a focus on customer service.
Excellent time management skills.
Proficient with Microsoft Office SuiteMicrosoft Word, Excel, and Outlook
Maintain consistency in preparing the highest quality of food and providing superior levels of service.
Achieve financial objections and success by continually building sales and growing a high profitable restaurant.
Demonstration genuine hospitality at every opportunity and delivers service excellence.
Ownership and mentality resulting in operational excellence.
Identifies talent and develops potential.
Extensive knowledge of food and wine is required.
Professional appearance and demeanor.
Education and Experience:
Three to five (3-5) years in a management leadership role in fine dining or similar volume, full-service chain or corporate environment preferred.
High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred.
Previous restaurant experience required.
Physical Demands and Working Conditions:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions.
Ability to traverse all parts of the restaurant quickly.
Prolonged periods sitting at a desk and working on a computer.
The noise level in work environment is moderate to loud.
Flexibility and/or reliability in work schedule are required to provide support when needed.
Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.
BENEFITS:
Discounted meals at Daniel's Broiler
10% bonus program
Commission on Private Dining Room sales
3 weeks' vacation
Sick time is accrued at 1 hour for every 30 hours worked
BYOD (Bring Your Own Device) stipend.
A paid day off each year to use during your birthday month
Christmas is a closed holiday
401(k) with company match
Health, dental, vision insurance
Voluntary benefits such as LTD, commuting benefits
Length of service bonuses
Opportunity for growth and development- we promote from within!
Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance
Opportunities to give back through organized volunteer events with Food Lifeline
Salary Range: $90,000-$110,000/year
Compensation details: 90000-110000 Yearly Salary
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Retail Co-Managers, 5+ Years of Retail Management Experience? Let's Build Together!
Senior Operations Manager Job 34 miles from Kirkland
We are not just about filling a position. We are about welcoming you to a shared journey of growth and success. We have an exciting opportunity for an experienced manager to lead our team. If you are ready to be a key player in this shared journey of growth and success, apply today!
As a Co-Manager you will:
Be actively engaged in the store's processes and procedures in order to meet and exceed financial goals
Be asked to lead and guide your team with passion to achieve the highest standards while exhibiting the utmost empathy
Execute the seasonal department's daily, weekly and yearly merchandising plans
Starting salary range: $78,000 to $80,600 plus bonus annually.
Auto req ID
15147BR
Job Title
#805 Puyallup Co-Manager
Job Description - Requirements
Must have previous big-box retail management experience
Must be able to process information and have the ability to make sound business decisions
Be open to relocation for promotion
Benefits:
Competitive Wages
Medical, Dental and Prescription Benefits
401(k) Program with Company Match
Paid Vacation
Sick / Personal Pay
Employee Discount
Life Insurance and Long-Term Disability Insurance (LTD)
Flexible Spending Plan
Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call **************.
State/Province
Washington
City
Puyallup
Address 1
201 37th Ave SE, Suite A
Zip Code
98374
Executive Vice President of Business Operations (Relocation to Kuwait Required)
Senior Operations Manager Job 9 miles from Kirkland
Executive Vice President (EVP) - Business Operations
The Executive Vice President (EVP) of Business Operations is a senior leader who oversees and drives the strategic and operational success of the organization. Reporting directly to the President, the EVP is responsible for supervising Vice Presidents across all divisions, including Student Affairs and Enrollment, Academic Affairs, Administration, Campus Safety, and Facilities. This individual ensures seamless collaboration and alignment across all campus-wide functions, fostering a high-performing and collaborative environment while advancing the university's strategic goals. The role also demands someone capable of rapidly learning and leading across the organization's business services and products.
Key Responsibilities
Strategic Leadership:
Develop and execute operational strategies aligned with organizational goals, ensuring the university's business services are innovative and efficient.
Supervise all Vice Presidents, ensuring their functions and initiatives align with the university's mission.
Academic Affairs Oversight:
Directly supervise and oversee the Academic Affairs function to ensure operational efficiency and alignment with the university's goals, fostering synergies between academic and business functions.
Operational Excellence:
Oversee key business functions, including finance, HR, facilities, and IT, ensuring compliance, efficiency, and process optimization.
Lead initiatives to identify and implement best practices for continuous improvement and operational excellence.
Leadership and Mentorship:
Lead, mentor, and inspire teams across business and academic units, promoting accountability, innovation, and a collaborative culture.
Stakeholder Engagement:
Build and nurture strong relationships with stakeholders, representing the university in high-level engagements and negotiations.
Qualifications
Master's degree in Business Administration (MBA) is required.
Extensive leadership experience in business operations, with a demonstrated ability to come up to speed quickly and lead effectively across various functions.
Prior experience in higher education is not required.
Expertise in strategic planning, financial management, and process optimization.
Exceptional leadership, communication, and analytical skills.
Proven ability to learn rapidly and adapt to complex organizational environments.
Commitment to ethical practices and fostering an inclusive workplace.
Position accepts unaccompanied candidates only
Director of Engineering And Operations
Senior Operations Manager Job 9 miles from Kirkland
Strella's Mission
More than 40% of all fresh produce is wasted in the US, which accounts for over 17 billion dollars in lost product annually and contributes more CO2 emissions than all of US transportation combined. Globally, food that is never consumed accounts for 7% of the global freshwater supply and 308MM hectares of land. Our goal is to reduce these drastic numbers by making the produce supply chain smarter.
Strella uses proprietary IoT sensors to monitor and predict produce quality in real-time as it travels the supply chain. We reduce food waste and help deliver better quality produce to consumers. We're growing the team to improve our product and service higher impact markets.
Working at Strella
We hire smart people and trust them to get their job done. We're doing valuable, exciting work and that is what drives us. Nothing is above or below our pay grade. As engineers, scientists and produce experts, we are driven by the problem and take ownership of developing the best solution for our customers.
To Apply
Email - ***********************
Please send a resume and cover letter describing your interest in the position and relevant experience.
Location
Seattle, WA
Role
We are looking for an engineering leader with at least 5 years of supply chain, manufacturing and leadership experience at a startup to help lead Strella's engineering operations. We are looking for someone who has:
An understanding and comfort in managing and being hands-on in several engineering fields, including mechanical, electrical and network engineering.
Supply chain, manufacturing, and fulfillment experience. You will be responsible for managing the procurement, manufacturing, and delivery of Strella's hardware components and devices from CM to on-prem management.
Planning and operations. Demand/capacity forecast, planning and execution; managing timelines; negotiating contracts and optimizing cashflows.
Hardware product life cycle management: from concept, design, to acquire, manufacturing, and deploy, service, all the way to feedback and retire.
The ability to take a design from concept to production. This involves understanding customer product requirements, creating product specifications in collaboration with R&D, and creating execution timelines and KPIs.
Managing a small engineering team and consultants as necessary.
Benefits
Competitive Salary
Employee Option Pool
401k
Health & Dental
No Hours or PTO Tracking
Head of Commercial Strategy and Operations
Senior Operations Manager Job 9 miles from Kirkland
About the Opportunity
Company: AA Asphalting (HQ in Sumner, WA)
Location: Candidates must live within commuting distance of Woodinville, Lacey, and Vancouver, WA, and be open to regular travel between these sites as part of the role.
About Us:
With over 40 years of experience, AA Asphalting has become the Pacific Northwest's leading asphalt and concrete restoration provider with nine operating locations serving Washington and Oregon. Our team provides quality workmanship and outstanding service to our customers who are represented by public utilities, government agencies, general contractors, property managers and the traveling public.
Position Overview
We are seeking an experienced leader to scale AA Asphalting's commercial division. This newly created role will oversee operations, sales, and strategic growth across three key locations: Woodinville, Lacey, and Vancouver, WA. You must live within commuting distance of these locations and be open to regular travel between these sites as part of the role.
Reporting directly to the President, this position is integral to driving revenue growth, increasing market share, and solidifying AA Asphalting's position as an industry leader. The ideal candidate is a dynamic and hands-on leader with expertise in construction operations and sales.
Key Responsibilities
Oversee daily operations of the commercial division, ensuring excellence in project management, sales, and customer satisfaction.
Lead, mentor, and manage a team of superintendents across three locations, along with a dedicated sales team, to achieve division objectives. Drive efforts to expand these teams, add new crews, and open one or two additional yards within the next 18 months.
Develop and execute strategic plans to expand market share, penetrate new markets, and identify new revenue opportunities.
Cultivate and maintain strong relationships with clients, suppliers, and key stakeholders to drive sustained business success.
Spearhead business development initiatives, including identifying and pursuing new clients and project opportunities.
Oversee division budgets, forecasts, and financial performance, ensuring alignment with company goals.
Analyze and optimize internal operations, identifying opportunities for process and system improvements.
Ensure compliance with regulatory standards, safety protocols, and contractual obligations, while implementing best practices for quality and efficiency.
Proactively identify, mitigate, and manage financial and operational risks.
Negotiate and oversee contracts with clients, subcontractors, and suppliers.
Recruit, train, and nurture a high-performing team, emphasizing professional development and continuous learning.
Basic Qualifications
Bachelor's degree in Construction Management, Civil Engineering, or a related field.
15+ years of professional experience with a track record of progressive leadership roles.
Demonstrated ability to manage multi-million-dollar operations or large-scale construction projects.
Strong expertise in both strategic planning and hands-on operational leadership, including field operations.
Proven success in managing P&L and driving operational efficiency.
Preferred Qualifications
MBA or advanced degree in a related field.
In-depth knowledge of asphalt processes, equipment, supply chain management, and regulatory compliance.
Exceptional negotiation and relationship-building skills with clients, suppliers, and stakeholders.
Experience building cohesive teams, driving growth, and implementing change management strategies.
Comprehensive understanding of construction processes, financial management, and industry trends.
Why Choose AA Asphalting?
At AA Asphalting, you'll find more than just a job- you'll discover a career built on growth, stability, and community. Here's what we offer:
-Full Benefits: Medical, dental, vision, 401K profit sharing, and discounted YMCA memberships.
-Work-Life Balance: PTO, holiday pay, and family-friendly company events.
-Career Growth: Ongoing training and clear paths for upward mobility.
-Exciting Growth: We're part of Highroad Paving Services, leading asphalt and concrete restoration across WA, OR, and CA.
-Team Culture: Be part of a collaborative, supportive team that makes an impact in our communities.
AA Asphalting is an Equal Opportunity Employer. Join us to lead a dynamic team, shape our commercial division, and make a lasting impact in your community.
Legal Operations Program Manager
Senior Operations Manager Job 9 miles from Kirkland
Russell Tobin and Associates is seeking a Legal Operations Program Manager for our global technology client based in Seattle, WA.
Job Title: Legal Operations Program Manager
Pay: $55-$60/ Hour (Based on experience)
Schedule: Monday-Friday, Days
Location: Seattle, WA (Onsite)
Contract Duration: 9 months, possible extension or permanent hire
This role will work with the clients' engineering and technical teams on legal related projects updating deliverables and approving release notes.
Minimum Qualifications:
Bachelor's degree in Computer Science, Engineering, Business Administration, Law or related field is required. Advanced degree (JD, LLM, MBA) preferred.
3+ years of experience in program/project management in the legal technology or legal operations domain.
Proven track record of leading complex, cross-functional programs and delivering results in a fast-paced, ambiguous environment.
Excellent communication and stakeholder management skills with the ability to influence and drive alignment across multiple legal teams, technology teams, and senior leadership.
Strong analytical and problem-solving skills with the ability to break down complex legal and technical issues, identify root causes, and develop innovative solutions.
Proficiency in data analysis and reporting, with the ability to derive insights from data and present findings effectively to legal and technical audiences.
Demonstrated leadership skills, with the ability to motivate and inspire cross-functional teams to achieve ambitious goals.
Excellent organizational skills, with the ability to manage multiple priorities and deadlines simultaneously.
Ability to work collaboratively in a diverse and inclusive environment, with a deep understanding of legal processes and requirements.
Hands-on experience with legal technology solutions, such as e-Discovery, Contract Lifecycle Management, Legal Operations platforms, etc. preferred.
Experience working in a large, complex legal organization with a global presence.
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Operations Manager
Senior Operations Manager Job 17 miles from Kirkland
Required Skills & Experience
Experience in a Operation Manager role 6-12 people
Operational Exp with a large organization -10 to 20M in revenue
IICRC Certifications (e.g., WRT, ASD, CDS, OCT, FSRT)
OSHA Compliance - OSHA 10 or OSHA 30 major plus
WTR Certification
Nice to Have Skills & Experience
Lead Certifications Asbestos Certifications
Job Description
Insight Global is seeking a dynamic and experienced Operations Manager to support a leading restoration company in Seattle, WA. This pivotal role involves overseeing and managing the daily operations of restoration projects, ensuring they are executed efficiently and to the highest standards. The ideal candidate will have a strong background working for an abatement company or a large mitigation company and be adept at both office and field operations. This position is a contract to hire.
Independent Store Manager
Senior Operations Manager Job 26 miles from Kirkland
Grocery Outlet is seeking experienced grocery and retail managers who understand their stores inside and out to independently run a Grocery Outlet location.
Grocery Outlet partners with top local retail leaders who are interested in moving beyond management to operate their own Grocery Outlet location and pays commission on the sales their store generates.
Operating a Grocery Outlet Requires:
· Strong decision making to do what is right for your store (ordering, merchandising, staffing, etc.)
· Responsibility for total store operations including complete management of the P&L
· Creating staffing models, hire, train and retain employees
· Utilizing an existing distribution channel to customize your product offering for your community
· Local organization partnerships to make a difference in your community
· Strong drive and motivation
· Being an ambassador for Grocery Outlet
Qualifications:
· 4 years of retail management experience
· Experience overseeing a large team including hiring and training
· Detail orientated, analytical, ability to think quickly and extremely results orientated
· Creative problem-solver
· Experience with merchandising displays
· Interest in autonomy and being able to make your own decisions for your retail store
About Grocery Outlet:
Grocery Outlet Bargain Market is one of the largest extreme-value grocery retailers in the United States. We are a Family oriented, rapidly growing company with over 520 stores open and operating. We've been helping customers save big since 1946. That's when our founder, Jim Read, opened his very first store and today, the third generation of the Read family is leading the way. We currently have over 520 stores across the West Coast and Mid-Atlantic and trade publicly on Nasdaq.
Grocery Outlet Privacy Policy - *************************************************
VP of Operations
Senior Operations Manager Job 32 miles from Kirkland
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials.
Job Summary
The Vice President of Operations will oversee multiple Central Pre-Mix manufacturing sites. Based in Tacoma and reporting to the President of CPM, this role requires significant autonomy and a thorough understanding of the business. It will provide oversight in establishing objectives and performance standards with a focus on continuous improvement while strategically positioning the business for the future state. The Vice President of Operations will provide leadership direction and mentoring of the operational site leaders for daily operations related to employee safety, product quality, production efficiency, preventative maintenance, capital improvement and regulatory compliance.
Job Responsibilities
Build and develop leadership teams using a supportive and collaborative approach; championing employee development to drive continuous improvement at all levels
Relates well with individuals at all levels of the organization, builds appropriate rapport, establishes constructive and effective relationships
Effectively develops talent for current and future roles in an organization of over 100 direct/indirect reports
Collaborates with functional leadership in sales and customer service to deliver an exceptional customer experience
Collaborate with executive leadership to develop and meet company goals while providing expertise and guidance on operational strategy
Establish objectives and provide guidance to maintain and improve plant efficiencies
Develop methods and procedures to help reduce manufacturing costs and costs of related services within plants and assigned region while delivering best in class quality
Research and implement manufacturing best practices, through study of industry and sister companies
Develop/Implement annual/monthly goals into meaningful plant metrics; communicate goals and results to direct reports
Job Requirements
Bachelor's Degree in Business Management, Engineering or related field and 5+ years' experience in Operations Management or a combination of education and experience to meet requirements
Prior experience managing multi-site operations
Strong background in maintenance with an understanding of processes and equipment
Prior related industry experience is preferred but not required
Excellent verbal and written communication skills
Ability to travel between facilities up to 50%
Compensation
$150K - $170K Base Salary + Bonus
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
Area Leader (Manager) Trainee
Senior Operations Manager Job 32 miles from Kirkland
Are you looking for an exciting fast-paced work environment where you will directly oversee 12-14 store locations? Do you take pride in training your employees in order for them to be able to provide exceptional customer service? As a valued member of the team, you'll witness first-hand why we has the best customers and employees around!
What we bring:
A focus and dedication to your success! We are committed to our Area Leader training program participants receiving proper training through our in-depth training program that typically lasts 12 months.
The career growth potential in this position is incredible! The Area Leader position results in a key operation role. Within 2-5 years, AL's can take their career paths in many directions suited to their career desires.
Company vehicle for business use as an Area Leader upon being appointed to take over a district.
Our benefits include:
401k plan
Coverage in medical, dental, life, and vision insurances available
Paid vacation and sick pay plans
Paid holidays
Bonus potential
Tuition reimbursement and adoption assistance
What you bring:
Staffing, training, and supervising Store Leaders
Implementing merchandising programs, controlling cash and inventory, motivating and teambuilding, and promoting excellent customer service
A focus on profit and loss management including budget planning, maximizing sales, and controlling expenses.
Setting performance goals and objectives while monitoring results with upper management
A 4-year degree from an accredited college or university in a related field or 5+ years of experience managing district or regional operations for retail/commercial, or a large single commercial store with multiple managers and 100+ employees.
The ability to relocate upon completion of training
A valid Driver's License from the state of residence while maintaining automotive liability insurance during course of employment.
The ability to multi-task, being self-motivated, performing repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
If you enjoy working as a multi-unit operations manager, then this is the position for you. Having previous multi-unit management experience is preferred. If you are ready to join an industry leader, apply today!
7-Eleven, Inc. provides the following information:
Area Leader salary range is $85,000-$90,000 annually.
The hourly or salary range is the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in WA. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.
Service Manager
Senior Operations Manager Job 6 miles from Kirkland
HVAC Service Manager - Woodinville, WA
Are you a highly motivated and experienced leader with a passion for the HVAC industry and a proven track record of driving service excellence? We're partnering with a leading HVAC company in Woodinville, WA, to find a talented and customer-centric HVAC Service Manager.
In this role, you'll be responsible for overseeing all aspects of the company's HVAC service operations, ensuring efficiency, productivity, and exceptional customer satisfaction. You'll work closely with a Sales Manager to achieve shared goals and contribute to the company's continued success. If you have a strong understanding of the HVAC industry, exceptional leadership skills, and a commitment to exceeding expectations, we encourage you to apply!
Responsibilities:
Oversee the daily operations of the HVAC service department, including scheduling, dispatching, and completion of service calls.
Manage and mentor a team of HVAC technicians, providing guidance, training, and support.
Ensure adherence to all safety regulations and quality standards.
Monitor customer satisfaction and implement strategies to enhance service delivery.
Manage budgets, control costs, and optimize profitability.
Collaborate with the Sales Manager and other departments to ensure seamless service operations and achieve shared goals.
Resolve customer issues and complaints promptly and professionally.
Drive key performance indicators (KPIs) and behaviors to achieve business objectives.
Provide on-site support for pre-job work and assist technicians with longer jobs.
Manage both the service/maintenance and installation departments.
Qualifications:
Extensive experience in the HVAC industry.
Proven leadership and management skills.
Excellent communication, interpersonal, and customer service skills.
Strong problem-solving and decision-making abilities.
EPA Universal license is preferred.
What We Can Do for You:
Competitive Compensation: $92,000 base salary plus a 20-30% bonus potential (approximately $110,000 - $114,000 total earnings with bonus).
Benefits:
Standard medical insurance.
401k.
Company Vehicle: Company-provided vehicle.
Bi-weekly pay schedule.
Growth Potential: Join a growing company with ambitious expansion plans.
Supportive Environment: Benefit from a strong partnership with the Sales Manager and a collaborative team environment.
EOE
Senior Manager, Consulting
Senior Operations Manager Job 9 miles from Kirkland
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.
The Opportunity
The role of a Senior Manager, Consulting is to support customer engagements, conduct actionable research & analysis, and deliver solutions to address our clients' top opportunities & challenges. This role is responsible for partnering with our clients to win in digital commerce.
As a Senior Manager, you will have the opportunity to work with the world's leading brands - scoping, leading, and delivering consulting engagements for them and serving as their trusted advisor.
What You Will Do:
Lead client projects & engagements from the initial client question to ideation, planning, scheduling, research, and final delivery.
Work with our most strategic partners to deliver actionable recommendations and thought leadership.
Lead project teams - guiding the team via clear planning and delivery processes, coaching on research, creating engaging presentations, and delivering best-in-class client deliverables.
Provide actionable insight for clients on future strategies, tied to client's core business objectives, structure and measurements, and identify potential growth opportunities and necessary capabilities for growth.
Manage people (as needed) with a focus on supporting their growth and a feedback-first culture.
Deliver actionable insight on commerce strategies and implications tied to client's core business objectives, roles, responsibilities, structure, and measurements, and identify potential growth opportunities and necessary capabilities for growth.
Present analysis & findings to clients virtually and at in-person events.
Collaborate with other team members to execute projects on a right-first-time basis; develop a successful relationship with key stakeholders.
Who You Are:
You have 5+ years working within CPG/Retail, analytics, or consulting, including 5 years professional experience in ecommerce.
Experience working with or for brands/manufacturers and/or experience working with retailers.
Knowledge of the digital retail industry, retail media, retailers' strategies, and manufacturer/retailer ways of working.
Strong understanding of eCommerce performance drivers/dynamics/fundamentals - i.e. SEO, Taxonomy, Enhanced content.
Easily establish strong rapport with clients, able to address client feedback, drive retention, and repeat engagements.
Experienced in people management, supporting individuals' career development & growth on your team.
Effective communication skills (written & verbal), able to work with a variety of internal and external stakeholders and customers.
Experience presenting using Microsoft PowerPoint to individuals and groups.
Flexibility to travel as and when required.
Salary Range
$110,000 - $145,000 USD
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun, and engaging culture.
We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week.
Flexible vacation time.
Great learning and development opportunities.
Benefits that help you live your best life.
Parental leave and benefits.
Volunteering opportunities.
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role.
Inclusive Workforce
Flywheel Commerce Network's goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment.
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Pac NW - Channel Business Manager
Senior Operations Manager Job 9 miles from Kirkland
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each potential. This segment is channel reliant sales motion and will require focus on specific channel plays. You'll be measured primarily on the joint business executed with each partner. You'll be working within all levels of partner organizations and possess a commitment that focuses on developing partnerships based on the long term, “outcome where everybody wins” strategy.
Your Impact
Develop and execute channel strategy to to support territory geo supporting mix of sales segments
Management of strategic group of partners
Territory plans driving all aspects key sales initiatives to support business goals
Partner relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and recommendations
Work well in a team environment to ensure partner and customer satisfaction
Design a compelling value proposition that inspires partners to promote our solutions
Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
Lead regular business performance and relationship reviews with senior management and various stakeholders
Build and maintain the activity of performance reports and activity dashboards
Qualifications
Your Experience
5+ years experience in channel management supporting the mixed sales segment territories
Understanding of channel operating models
Knowledge of sales, marketing, and solution development
Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
Consistent track record of leading complex sales situations through negotiation and conflict resolution
Additional Information
The Team
The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $225000 - $309000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Motor-Vehicle Requirement
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
General Manager
Senior Operations Manager Job 32 miles from Kirkland
About the Company
Our client is a fast-growing, mission-driven company specializing in environmental compliance and infrastructure maintenance. They deliver cutting-edge stormwater management solutions, enabling commercial property owners to maintain compliance while contributing to environmental sustainability. With a commitment to operational excellence and white-glove service, this company has rapidly grown into a trusted partner in the industry.
As they continue their expansion-including potential acquisitions and new service offerings-they are seeking a strategic and hands-on General Manager to drive day-to-day operations, foster team development, and ensure continued growth.
Why Join?
Lead a high-growth company with an engaged, mission-driven team
Expand your leadership impact across multiple business functions
Hands-on role with autonomy to shape strategy, operations, and growth initiatives
Innovative industry that protects the environment while driving business success
Long-term career trajectory-potential to grow into a Regional GM role as the company scales
Your Role
As the General Manager, you'll take ownership of the company's internal operations, ensuring smooth execution across sales, field services, inspections, scheduling, and compliance. You'll work closely with the CEO to align the organization on strategy, drive performance, and develop a high-performing team.
Key Responsibilities
🏆 Leadership & Strategy
Serve as the Integrator-ensuring all departments work in sync to achieve business goals
Inspire, coach, and develop department heads to enhance leadership skills and team effectiveness
Lead a culture of accountability, collaboration, and continuous improvement
Drive operational excellence-implement scalable processes to support growth
📈 Business & Financial Performance
Oversee P&L management, driving revenue growth and profitability
Analyze key performance metrics to track success and identify opportunities
Ensure seamless execution of service delivery, customer satisfaction, and compliance
⚙️ Operational & Process Improvement
Improve inter-departmental communication and coordination
Implement best practices for efficiency, quality, and safety
Lead initiatives to expand service offerings and improve customer retention
📢 Business Development & Growth
Collaborate with the CEO on new market expansion and acquisitions
Identify strategic partnerships and opportunities for increased market share
Ensure a seamless transition as the company scales into new geographies and service lines
What You Bring
✅ 5+ years of leadership or general management experience in a field service, infrastructure, or operationally intensive industry (stormwater, construction, environmental services, utilities, facilities, or related industries)
✅ Experience managing P&L and scaling a business or department
✅ People-first leadership approach-strong at coaching, mentoring, and developing teams
✅ Process-driven mindset-ability to optimize workflows and enhance operational efficiency
✅ Comfortable balancing high-level strategy with hands-on execution
✅ Growth-oriented mentality-excited by expansion, acquisitions, and scaling operations
Nice-to-Haves:
Experience in stormwater management, environmental compliance, or infrastructure services
Background in multi-location operations or scaling a growing business
Familiarity with safety regulations (OSHA, DOT, WA L&I)
Compensation & Benefits
💰 Competitive Base Salary (DOE)
🎯 Performance Bonus: Up to 25% based on agreed-upon targets
🩺 Health Insurance: Employer covers 75% of premiums
📅 Paid Time Off: 2+ weeks vacation, paid holidays, and sick leave
💼 401(k) with Matching
📍 On-Site Role in Tacoma, WA (Relocation assistance available)
The Culture & Opportunity
This company is not your typical field service business-they operate with a professional, high-touch approach in an industry that is traditionally more transactional. They embrace continuous improvement, operational excellence, and a mission-driven mindset.
They are experiencing significant growth (34% last year!) and are poised for regional expansion and acquisitions. The right General Manager will have the chance to step into a key leadership role with the potential to grow into a Regional GM as the company expands.
📢 If you're a hands-on leader who thrives in dynamic environments and wants to make a real impact, this is the opportunity for you!
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
General Store Manager
Senior Operations Manager Job 24 miles from Kirkland
As a General Store Manager (In Training), this role will be responsible for leading, training and developing store associates to ensure high-level of meeting and exceeding company standards and KPIs. Leads operational standards, delivery of exceptional customer experience to align to profitability and increase store sales. The Store Manager will be required to hold a high-level of integrity, results driven and demonstrates a role model foundation.
Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors.
Annual Salary: $77,968 -$89,000
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Employees are also eligible to earn monthly, quarterly, and annual incentives based upon store sales; according to historical data, if store sales targets are met, employees can expect to receive between $27,250 and $40,000 depending upon store sales volume.
Commitment Responsibilities of the role:
Increase profitability and customer loyalty to ensure the performance of KPI's and company standards meets and exceeds expectations.
Drive KPI's to meet sales targets, GMR, NPS and Sales per hour.
Audit operating procedures, maintain knowledge of company products, store procedures and promotions.
Time keeping, schedule optimization and associate record management.
Facilitate and communicate strategies to align to departmental goals - daily and weekly meetings.
Manage associate performance and assist associates with recommendations of performance improvement, by coaching, mentoring, and training.
Ensures and performs the deployment of company standards - execute leadership to drive a positive working environment, build a strong and rewarding culture.
Staffing, coaching, develop associates with continuous training to increase improvement to overall sales portfolio.
Properly staff and manage associates - reduce turnover and make certain the store is always fully staffed.
Partner with recruiting to meet hiring demands, transfers, promotions, to improve staffing levels.
Partner with Human Resources with recommendations of pay adjustments, corrective actions, and employment decisions.
Qualifications:
Associate degree, Business Administration, Preferred or a combination of related - Store Operations or Equivalent work experience.
Understanding of incentive and commission-based environment.
Effective and efficient time management, organization skills, attention to details, verbal and written communication skills.
Ability to change to meet demands of the business.
Ability to work extended hours and weekends to support store operations.
Benefits:
Paid Holidays, 80 hours paid vacation and and accrual Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours.
Health, Dental, Vision, Life/Disability, 401(k), Flexible Spending Accounts.
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits may vary based on position and location.
All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.
Equal Employment Opportunity Employer.
General Manager
Senior Operations Manager Job 9 miles from Kirkland
Since its inception in 1980 featuring the first ever espresso cart, the iconic Monorail Espresso has expanded to five sidewalk cafes in Downtown Seattle. Our ethos is high quality coffee and excellent customer service. Monorail is proudly woman-owned and is a quintessential Seattle coffee experience attracting espresso loving locals and tourists alike.
Role Description
This is a full-time on-site role for a General Manager at Monorail Espresso, located in Seattle, WA. The General Manager will oversee daily operations, manage staff, ensure excellent customer service, handle inventory management, and coordinate with vendors. The role also includes responsibilities such as setting sales targets, implementing policies and procedures, running payroll, and ensuring compliance with health and safety regulations. The General Manager will work closely with the executive team to strategize and improve store performance.
Qualifications
Leadership and team management skills
Experience in customer service and inventory management
Financial acumen and ability to set and monitor sales targets
Strong organizational and problem-solving skills
Knowledge of health and safety regulations
Excellent communication and interpersonal skills
Ability to work independently and handle multiple tasks
Experience in the coffee and/or food and beverage industry is a plus
Bachelor's degree in Business Administration, Hospitality, or a related field is preferred but not required
General Manager
Senior Operations Manager Job 9 miles from Kirkland
Join our prestigious team at New Delta One in Seattle as a General Manager, where luxury meets exceptional hospitality. We're looking for a seasoned leader with a passion for delivering unparalleled guest experiences and a keen eye for detail. In this role, you'll oversee our high-end operations, ensuring every guest enjoys a seamless and memorable stay. If you have a flair for luxury service, a commitment to excellence, and the ability to inspire a dedicated team, we invite you to elevate your career with us!
Working as a General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.
Key Responsibilities:
Participates in employee meetings, reviews and training programs
Manages in compliance with Company established policies and procedures
Manages in compliance with local, state, and federal laws and regulations
Maintains food cost while ensuring quality standards
Establishes and maintains good rapport with staff, client and guest and other departments
Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
Analyzes and creates trends for financial data
Manages purchasing and inventory controls
Plans menus in consultation with chefs
Is knowledgeable on HACCP controls along with proper storage and use of food
Preferred Qualifications:
Bachelor's degree is preferred, or equivalent professional experience
Eight to ten years upscale food service experience, including six years' experience at the management level
Experience in personnel management including hiring, supervision, evaluation and succession planning
Proven track record to achieve company goals in compliance with company/client policies and procedures
Excellent leadership and organizational skills, and must possess attention to detail
Supervisory, scheduling, training and coaching skills
Effective problem solving and conflict management skills
Ability to multi-task as well as stay on task and concentrate with constant interruptions
Experience in food purchasing, food costs and inventory control
Ability to create budgets, flash reports, financial targets and forecasts
Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
Must be knowledgeable on HACCP controls along with proper storage and use of food
Monitor compliance with health and fire regulations regarding food preparation and serving
Exceptional business etiquette and client relations
Manages time effectively and prioritizes tasks to meet deadlines
Strong catering experience required
Conformity to the highest standards of personal integrity and ethical behavior
Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
ServSafe or Department of Health certification a plus
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Eurest are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1395455
Eurest
MARIANA SMITH
[[req_classification]]
Store Manager
Senior Operations Manager Job 32 miles from Kirkland
We're Hiring: Store Manager - Lead, Grow, and Inspire!
Highly Competitive Salary + Performance-Based Bonus
At Seldens and Bassett, we are committed to delivering an exceptional shopping experience while empowering our teams to excel. We are looking for a dynamic Store Manager to lead our team, drive sales, and build lasting client relationships. If you thrive in a fast-paced, results-driven retail environment, this is your opportunity to make an impact!
What You'll Do:
Revenue Growth & Sales Excellence: Consistently meet and exceed sales targets through strategic upselling, client acquisition, and maximizing customer relationships.
Team Leadership & Development: Recruit, train, and mentor a high-performing sales team to deliver outstanding results and service.
Customer Experience & Relationship Management: Foster a customer-first culture, ensuring every client receives a world-class experience.
Key Responsibilities:
Develop and execute effective sales strategies aligned with company goals.
Lead, mentor, and develop a top-tier sales team through coaching, training, and performance management.
Oversee store operations, inventory management, and merchandising standards.
Analyze sales data and market trends to identify growth opportunities and improve store performance.
Act as a brand ambassador in the community, building client relationships and enhancing brand visibility.
What You Bring:
🔹 Leadership & Motivation: Ability to inspire and drive a team towards success.
🔹 Sales & Customer Service Expertise: Proven ability to grow revenue and enhance customer satisfaction.
🔹 Strategic Thinking: Ability to analyze trends and develop strategies for continued success.
🔹 Problem-Solving & Decision-Making: Quick, confident, and effective solutions in a fast-moving retail environment.
🔹 Adaptability & Resilience: Thrives in a dynamic, customer-centric business.
Success Metrics:
Sales Growth: Increase store revenue by 10% year over year.
Team Performance: Improve overall sales by 10%, with each team member growing by at least 5%.
Customer Satisfaction: Achieve a 4.9-star rating on Google through outstanding service and client experience.
Why Join Us?
Growth & Development - A place where leaders thrive and careers advance.
Supportive Team Culture - Work alongside passionate professionals who care about success.
Competitive Compensation - Attractive salary + bonus potential for top performers.
🔹 Ready to take your leadership to the next level? Apply now and be part of a company that values excellence, innovation, and customer satisfaction.
📩 Apply today! Drop your resume Let's build something amazing together!
#StoreManager #Hiring #RetailLeadership #SalesManagement #CareerGrowth #NowHiring #RetailJobs #TeamLeadership
Strategic Partnerships Manager
Senior Operations Manager Job 34 miles from Kirkland
The Washington State Fair Event Center is hiring a Strategic Partnerships Manager, who is results-driven and a proven sales leader, to build meaningful partnerships that align with the organization's mission and goals. The role is responsible for driving results to maintain and grow over $2.5 million in cash sponsorships and over $1.5 million in business development, group sales, and events, ensuring the financial sustainability and growth of key fair programs for all five signature events annually.
The ideal candidate is collaborative, partner-focused, and skilled in developing high-impact relationships with corporate sponsors, and partners. The candidate should possess strength in building and leading teams and the ability to work across departments and at all levels. They will play a crucial role in maintaining and growing our book of partners, bringing new programs to the fair, improving overall processes, and increasing the reach for the brands.
ESSENTIAL JOB DUTIES
Partnerships and Sponsors
• Develop and execute a comprehensive strategy to achieve revenue goals in sponsorship and business development.
• Maintain and grow partnerships, prospect new sponsors, and champion new projects with new and existing partners to achieve optimal revenue growth.
• Responsible for achieving annual sponsor goals and ongoing communications and status updates.
• Responsible for negotiating renewals and growth of multi-year sponsors, sales of community-based programming to local businesses, assigned trade agreements, and working with appropriate team members to identify needs and secure appropriate trade sponsor(s), equating to approx. 30% of the total book of business.
• Work with the Chief Growth Officer (CGO) to develop annual plans and long-term strategies to create successful outcomes.
• Represent the Association as an industry leader, ensuring the strategic partnerships and partnership processes are appropriately visible both internally and externally.
• Be the unique voice of both the organization and the partner - ensuring synergistic alignment and fostering long-term productive collaboration. Proactively manage the strategic partnerships to deliver on business targets.
• Identify and implement policies and protocols that allow partnerships to thrive. Support partners in creating impact. Responsible for driving key performance indicators.
• Work directly with the sponsorship sales contractor. Responsible for communicating initiatives, provide guidance on department revenue goals, asset valuation and pricing, programming and board relations.
• Coordinate with various departments, teams, and outside sources in the development of sales tools, including presentation materials, sales decks, and videos.
Partners and Business Development
• Lead the development of annual plans and long-term strategies to create successful outcomes.
• Provide vision and direction for prospecting and client outreach and cultivation.
• Ensure that all aspects of the business development department's responsibilities are met, and annual revenue goals are achieved.
• Formulate recommendations and lead reviews of new opportunities, technical applications and business models to ensure overall alignment.
• Provide support and guidance to the Business Development Coordinator in developing strong relationships with staff and consultants as well as development of strategic programming.
• Work with Business Development Coordinator to ensure sufficient seasonal and event staffing.
General Administrative Functions
• Ensure that effective internal processes and legalities are in place to manage and govern the partnerships.
• Oversees department budget preparations, financial and data analytics, and monthly and annual reporting for both Sponsorship and Business Development.
• Supervise sponsorship and business development employees, including seasonal staff; ensuring responsibilities within the departments are met.
• Work with Management and Key Leaders to identify sponsorship assets and benefits including on-site visibility, display and/or sales areas, promotions, advertising exposure, tickets and hospitality, and other potential benefits. Collaborate with contractors and consultants in reviewing and giving final approval for sponsor inclusion in collateral material, official programs, advertising, TV, Radio, and signage.
• Responsible for the interviewing, hiring, training, supervising and scheduling department personnel.
• Responsible for streamlining departmental policies and procedures, forms, computer program systems and usage and staff responsibilities. Determine direction for staff skill development.
• Member of Fair Leadership team. Participates in the formulation, planning and implementation of initiatives and strategic planning.
• Attends and participates in the Advertising/Marketing, Rodeo and Facility and Space Rental Committees.
• Works with Sponsorship Board Committee Chair, CGO & Sales Consultant to develop quarterly Sponsorship Committee meeting agendas and presentations. Reports on Business Development progress. Monthly updates to the sponsorship committee chair.
• Represent the Fair at networking events and industry meetings in the region. Attend networking opportunities (associations, chambers, etc.) that align to build new clientele and referrals.
IDEAL QUALIFICATIONS
• Bachelor's degree in business or related field and five years of sales experience, sponsorships, events and/or marketing or an equivalent combination of education and experience that demonstrates the competency requirements of partnership development.
• Perform each essential duty consistently while demonstrating strong leadership and management skills.
• Proven experience in sales, sponsorships, partnerships, and business development, with a track record for meeting and exceeding revenue goals.
• Excellent negotiation, communication and relationship-building abilities.
• The ability to think strategically and execute tactically in a fast-paced, mission-driven, live-event environment.
• Must have the ability to work independently and as a contributing member of the Fair team, developing a positive atmosphere within the organization.
• Excellent organizational and communication skills and high attention to detail, with a focus on customer service and the ability to work well with others.
• Ability to prepare and present information internally and externally to various audiences, prospects, and team members.
• Demonstrate a collaborative spirit and the ability to be flexible. Basic understanding of marketing and special events.
• Possess strong computer skills with knowledge of Microsoft Office Suite, including advanced Excel and presentation skills.
COMPENSATION & BENEFITS
The pay range for this position is $93,000 to $121,800/annually based on an assessment of the knowledge, skills, and experience of the candidate offered. Employees are offered healthcare coverage options which include medical, dental, vision, long long-term disability insurance and are able to enroll in the Fair's 403(b) plan. Employees accrue ten vacation days and eight sick leave days a year, which can be used once accrued. Additionally, employees enjoy fourteen paid holidays throughout the calendar year.
General Manager
Senior Operations Manager Job 40 miles from Kirkland
The Bishop Hotel is an all-suite, historic, boutique property located downtown Port Townsend, WA. We are seeking a dynamic and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in the hospitality industry, particularly in hotel management and casual to fine dining environments. This role requires exceptional leadership skills, a commitment to customer service excellence, and the ability to manage a diverse team effectively. Our General Manager will be responsible for ensuring the smooth operation of all hotel departments, enhancing guest satisfaction, and driving revenue growth.
Duties
Lead and manage all hotel departments, ensuring high standards of service and guest satisfaction.
Oversee front desk operations, including check-in/check-out processes and phone systems management.
Develop and implement strategies to enhance guest relations and improve overall service quality.
Manage human resources functions, including hiring, training, and performance evaluations of staff members.
Monitor financial performance, budgets, and inventory management to ensure operational efficiency.
Maintain compliance with health and safety regulations while promoting a safe environment for guests and employees.
Collaborate with marketing team to promote the hotel's services and special events effectively.
Address guest complaints or concerns promptly to ensure a positive resolution.
Foster a culture of teamwork, professionalism, and high morale among staff members.
Qualifications
Proven experience in hospitality management or hotel management roles.
Strong leadership skills with the ability to inspire and motivate a diverse team.
Excellent phone etiquette and communication skills.
Demonstrated expertise in guest relations with a focus on customer service excellence.
Familiarity with front desk operations and relevant software systems is essential.
Strong organizational skills with attention to detail in managing multiple tasks effectively.
Join our team as we strive to provide an unforgettable experience for our guests while fostering a positive work environment for our employees. We look forward to welcoming a dedicated Hotel General Manager who shares our commitment to excellence in hospitality.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Evening shift
Holidays
Morning shift
Nights as needed
Ability to Commute:
Port Townsend, WA 98368 (Required)
Ability to Relocate:
Port Townsend, WA 98368: Relocate before starting work (Required)
Work Location: In person