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Senior operations manager jobs in Lakeland, FL

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  • MANAGER, OPERATIONAL EXCELLENCE

    Crown Cork & Seal USA, Inc.

    Senior operations manager job in Tampa, FL

    CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring the best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. Job Accountabilities This position will work to identify high value project opportunities within the CAPP division, build cross functional project teams, and execute results-driven rapid Kaizen events. The incumbent will develop and prepare materials for use in the events, coordinate with plant management and participants, lead instruction on the use of process improvement tools, facilitate team decisions, manage team work, resolve team conflict, assist in the development of implementation action plans, and conduct follow-up activities through audits and process monitoring. Primary focus for the position will be in driving value through teams throughout our manufacturing sites, however can support all other areas of the business as demand dictates. Key Priorities: Annual CI Strategy: Develop and execute a comprehensive CI strategy that aligns with the Division goals and objectives. Lead the CI Steering team in execution of the annual CI strategy. Collaborate with plant leaders to ensure improvements are successfully implemented and sustained. Analyze and Improve Processes: Collaborate with plant leaders to identify inefficiencies in organizational workflows and develop solutions that drive operational improvement to meet key performance commitments. Implement Lean Methodologies: Utilize CI tools, methodologies, and techniques like Process / Value Stream Mapping, Root Cause Analysis, Hoshin Kanri, 5S, TPM, Kata, Kanban, Poka Yoke, Gemba and Kaizen to reduce divisional waste/cost and improve manufacturing efficiency. Lead and Facilitate Training: Develop and provide training with a focus on practical shop floor applications to plant teams on operational excellence principles, methodologies, and tools to drive improvement in business operations. Develop and mentor a team of CI Champions in each plant to drive organizational improvement effectiveness. Standardized learning materials and enable ease of accessibility. Collaborate with Cross-Functional Teams: Collaborate and align CAPP functions and plants to achieve business directives to ensure the successful implementation of continuous improvement initiatives. Partner with plant resources to establish a community of best practices that are implemented across the division. Measure and Track Performance: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of C.I. initiatives and identify areas for further improvement. Leverage leading indicator metrics to proactively manage outcomes. Develop and Implement Standard Work: Establish standardized procedures to ensure consistency and quality in operations. Develop computer systems that minimize organizational waste and support standardization. Create and maintain an accessible repository for safety/ Lean / CI tools and all related information. Manage CI Projects: Lead and manage CI projects from conception to completion, ensuring alignment with business goals and objectives. Provide organizational guidance for projects, selection, tool utilization and management strategy to reduce waste, improve efficiencies, and reduce lead time. Promote CI Culture: Champion, encourage and support a culture of continuous improvement within the organization. Travel to various CAPP plants approximately 75% each month. Position Requirements: Strong knowledge of CI principles, methodologies, and tools. Proven track record of successfully leading and managing cross-functional CI projects. Strong project management and organizational skills. Strong change management skills and demonstrated experience building a CI culture. Excellent problem solving, analytical, and communication skills. Ability to influence and lead cross-functional teams in a matrix environment. Ability to lead, motivate, and coach teams. Strong bias for action. Self-Determined - Continuously searching for knowledge and improving methods. Possess excellent communication skills (written and verbal)
    $67k-95k yearly est. 1d ago
  • Executive Operational Planning Manager

    USAA 4.7company rating

    Senior operations manager job in Tampa, FL

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Executive Operational Planning Manager, you will provide support to the Tampa, Florida office General Manager through the prioritization and coordination of key deliverables and activities that get results. You will assist in the development and implementation of strategic and operational plans in support of the Tampa regional campus, and act as a liaison between the General Manager and business leaders both locally and with key partners across the association. You will also assist in being responsible for resource allocation and budget management, ensuring operations are conducted within financial constraints. Providing moderate communications support to the General Manager for internal and external partners, monthly business meetings, events, and compliance requirements, you will demonstrate the ability to work with and influence executive leaders through relationship building, operational efficiency, and fostering a positive work culture. Furthermore, you will possess the ability to adapt quickly to unforeseen challenges and changes. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in USAA's Tampa, FL office located at 17200 Commerce Park Blvd, Tampa, FL 33647. Relocation assistance is not available for this position. What you'll do: Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies. Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results. Evaluates the relevance of messages for intended audience and ensures consistency and accuracy. Provides advice and mentorship and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member. Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied. Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements. Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of project/program management experience supporting senior level executives, corporate event planning and/or handling executive level communications. Ability to build positive relationships and to work with all levels within the organization. Experience developing executive level briefings in support of the Executive Council, CEO and Board of Director deliverables. Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with complicated deadlines. Demonstrated ability to handle confidential information. Ability to interact and collaborate positively with executive leadership and communicate concepts clearly. Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint. What sets you apart: 2+ years in a business operations management, with a consistent track record of successfully leading people, operational functions and implementing strategic initiatives. Proven experience in leading, motivating, and developing teams to achieve organizational objectives, including encouraging a collaborative environment, empowering staff, and effective delegation. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $93.8k-179.2k yearly Auto-Apply 2d ago
  • Director of Practice Operations

    Southern Orthodontic Partners

    Senior operations manager job in Riverview, FL

    Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems
    $60k-108k yearly est. 3d ago
  • Director of Operations

    Baycare Health System 4.6company rating

    Senior operations manager job in Bartow, FL

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Director Operations - Bartow Regional Medical Center Summary: Director of Operations is responsible for non-clinical support areas and assigned clinical areas. Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract). Administrative responsibilities include taking administrative call. Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care. Minimum Qualifications: Required Experience: Minimum 3 years of formal healthcare operations management experience Must have construction project management experience Required Education: Required: Bachelors Degree - Related Field Preferred: Masters Degree - Related Field Benefits: BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work! Equal Opportunity Employer Veterans/Disabled
    $49k-86k yearly est. 4d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Senior operations manager job in Lakeland, FL

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 2d ago
  • Senior Director, Operations

    SES Space & Defense 4.2company rating

    Senior operations manager job in Tampa, FL

    SES Space & Defense is a trusted partner ensuring mission success for our customers by blanketing the globe with multi orbit end to end satellite and technology solutions which provide reliable, secure, and high bandwidth connectivity. We strive to be the only solution when success is critical, and we will take care of our employees because we recognize they are our competitive advantage. The SES S&D Team, along with our customers and partners, will achieve success through integrity, honor, and commitment. Position Title: Senior Director, Operations Role Summary The Senior Director, Operations is a senior leadership role responsible for managing the strategy, execution, and quality of the Company's satellite and terrestrial services to drive customer satisfaction and achieve our business goals. The Senior Director will lead multiple teams handling global network operations, service implementation, engineering support, systems management, field services, logistics, facilities, and trade compliance. The key duties of this role include leading and mentoring the Operations team, improving processes, managing budgets, defining performance metrics, and acting as a key point of contact for escalated issues. The role requires strong leadership, strategic planning, and communication skills to manage operations, maintain stakeholder relationships, and drive continuous improvement. Primary Responsibilities Develop and implement strategies, concepts, policies, and procedures for the Operations group to support the Company's business objectives. Exhibit superior leadership, collaboration, accountability, and resource utilization to advance the Company's strategic goals. Lead, mentor, and develop the Operations team to foster high performance, accountability, and customer focus across all functional groups. Oversee execution of all network operations, service delivery, engineering support, systems management, field services, logistics, facilities management, and trade compliance activities relative to scope, schedule, and budget. Direct daily operations and maintenance activities. Provide world class 24x7 customer service delivery through the Global Network Operations and Security Center (GNOSC). Manage and maintain the Company's gateway and teleport infrastructure and steer implementation of customer services across all contracts. Guide the engineering, integration, configuration, testing, training, and delivery of all customer services. Establish and monitor key performance indicators (KPIs), metrics, and service-level agreements (SLAs) to measure and report on the performance, reliability, and availability of our satellite and terrestrial services. Identify opportunities to increase customer satisfaction and long-term value. Ensure all Operations group activities meet or exceed customer expectations. Act as a point of contact for escalated issues. Continuously analyze and improve Operations group processes, implement best practices, and drive efficiency. Build and maintain strong working relationships with internal teams, clients, and other stakeholders. Manage Operations group resources, ensure compliance with regulations, and oversee daily activities. Prepare and present regular performance reports on operational matters to senior leadership. Lead, coach, and manage direct reports. Esure each employee receives guidance and professional development to succeed in their performance and career goals. Required Qualifications Must be a US citizenship with an active security clearance (Secret or higher). Undergraduate university degree in a relevant technical or business field. Equivalent combination of education and work experience may be considered. At least 12 years of experience in leading operations or service delivery functions within the defense, aerospace, or telecommunications fields. Expertise in SATCOM operations or engineering preferred. Knowledge of satellite and terrestrial communications solutions, particularly network hubs, modems, and remote terminals. Familiarity with commercial SATCOM systems integrators, equipment suppliers, and service providers. Strong vision, decision-making, organizational, and oral and written communication skills. Proven ability to coach and lead diverse functional teams, while managing projects, schedules, and budgets. The Ideal Candidate A strategic, systems-thinking leader who can align people, process, and technology to deliver mission-critical results. Demonstrates exceptional judgment, leadership presence, and customer relationship skills under demanding and dynamic conditions. Balances disciplined program execution with forward-looking operational and process transformation. A collaborative and decisive leader who develops high-performing teams and fosters a culture of accountability and excellence. Passionate about driving continuous improvement, business integration, and measurable operational outcomes. SES Space & Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #LI-Hybrid #LI-DR1
    $88k-141k yearly est. 24d ago
  • PEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)

    Alvarez & Marsal 4.8company rating

    Senior operations manager job in Tampa, FL

    Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: * Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability * Evaluate the maintainability and operability of production facilities * Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers * Provide shop floor insights by talking with employees and customers and reviewing all available data * Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities * Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies * Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: * 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions * Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED * Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: * Supply Chain Operations * Manufacturing Operations, SI&OP * Footprint optimization, plant consolidation and product line transfer * Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT * Lean, Six Sigma, TOC and Value Engineering * Demonstrated track record working with C-suite executives as well as private equity deal and operating partners * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Previous strategy and change management experience. * MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $150k-225k yearly 8d ago
  • Director Human Resource Operations

    Sitio de Experiencia de Candidatos

    Senior operations manager job in Saint Petersburg, FL

    Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Legal and Compliance Practices • Ensures terminated employee files are retained for the required length of time. • Ensures compliance on all human resource audits. • Ensures proper documentation of all progressive disciplinary action is kept in employee file. • Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). • Works with the unemployment services provider to respond to unemployment claims. • Attends unemployment hearings and ensures property is properly represented. • Ensures employees are treated fairly and equitably. • Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues. • Ensures employees are treated fairly and equitably and that issues are brought to resolution. • Administers property policies fairly and consistently. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Managing Human Resources Communication • Communicates changes to the benefit plans in a timely manner. • Communicates property rules and regulations via an employee handbook. • Coaches managers on progressive discipline process. Managing Staffing and Employee Development Activities • Participates in the interviewing and hiring of Human Resources employee team members. • Ensures performance evaluations and merit increase paperwork are maintained in employee files. • Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed). Maintaining Employee Relations • Establishes and maintains open, collaborative relationships with employees. • Utilizes an “open door” policy to address employee problems or concerns in a timely manner. • Ensures effective employee communication channels are established and active in departments. • Ensures employees establish and maintain open, collaborative relationships with their team members. • Strives to improve employee retention. • Monitors work environment for signs of union organization. • Solicits employee feedback. • Organizes Spirit to Serve Our Communities events. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $93k-137k yearly est. Auto-Apply 9d ago
  • Operations Program Manager

    Utilities One

    Senior operations manager job in Tampa, FL

    Job DescriptionDescriptionAt Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people - a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact. We are looking for a qualified, local Operations Program Manager. For this role, we need qualified individuals to provide field support and oversee day-to-day operations on aerial and underground fiber optic construction projects. Key Responsibilities Support the development and/or implementation of the company's end-to-end construction model (standardize the company's processes, systems, approach, and tracking); Manage, develop, and expand the company's construction vendor relationships & strategic partnerships; Determine the size of the construction organization to support customer build programs; Support the company's construction team with their FTTH Builds (MSO/LEC) in the region; Help develop the organizational model; Help grow the company's construction revenue and profits; Manage the construction work the company performs for clients and for others in the region; Determine the additional construction responsibilities as required in order to grow the company's team in the region; Work with the Director to develop and implement the Build Plans of Record (PORs) for the customers the company supports in the region. Skills, Knowledge and Expertise 5-10 years of overall Telecommunications Experience; At least 3 years of experience as Program Manager/Project Manager/Operations Manager; Strong knowledge of project budget management, scheduling, and tracking; Ability to put together strategies to promote company goals and objectives to outside organizations. A valid, unrestricted Driver's License; Ability to lift around 50 pounds, safely climb ladders, and work in extreme weather; Ability to read and understand maps, drawings, and diagrams for fiber construction; Ability to travel to different job sites within the assigned market. Benefits Health Insurance plans (health, dental, vision); Whole Life Insurance; 401k Plan; PTO/Paid Holidays; Great Work Environment; Career Advancement Opportunities; All necessary tools, equipment, supplies provided; Company Vehicle and Fuel Card provided.
    $68k-104k yearly est. 28d ago
  • VP of Operations

    National Roofing Contractors Association 3.6company rating

    Senior operations manager job in Tampa, FL

    Purpose of the Job: Provide leadership, management and mentoring necessary to ensure that the Service, and Production teams have the proper operational controls, administrative and reporting procedures, and talent in place to operate efficiently and support the growth of the Company. This role will manage daily operations, oversee procedures, and lead the field operations team while developing strategic plans based on revenue goals. Job Duties: • Provide day-to-day leadership and management for the following departments: Production and Service. • Ensure a strong culture of effective communication with Senior Management, within the install department, between departments, and with our customers at all times. • Responsible for the measurement and effectiveness of each area of oversight. • Create a success-oriented, accountable environment within areas of control. • Collaborate with CEO and COO to develop and implement growth strategies within areas of control. • Provide timely, accurate and complete reports to CEO and COO regarding progress of all operational areas. • Collaborate with Sales to ensure an effective operational strategy is in place to support the Company's sales plans. • Assess the operational infrastructure of systems, processes, and talent in area of oversight to ensure each is aligned for growth. • Develop and implement needed improvements and accountability measures. • Review SOPs for each department against current operations and processes and adjust as needed. • Establish assessment procedure to ensure quality of work is performed in the field and customer expectations are met. • Lead decisions on all escalated customer issues to ensure all are addressed in a timely manner. • Responsible for holding one or more state licensure where NAR operates • Provide operational support for Sales and Estimating departments • When requested, provide alternate design methods and review technical or difficult jobs prior to bid • Ensure a culture of safety on all projects for all operations team members • Responsible for fulfilling company goals • Complete detailed year-end evaluations for all Direct Reports. • Additional duties as assigned. Skills and Qualifications: • 15+ years commercial roofing experience managing projects • 10+ years of managerial experience coaching and mentoring staff • Bachelor's degree in management or applicable • Strong analytical and problem solving skills • Ability to review and understand project financials and estimates • Proficient in Microsoft Office products APPLY
    $102k-170k yearly est. 4d ago
  • Vice President of Operations

    Corporate Hrpartners

    Senior operations manager job in Tampa, FL

    Seeking a Vice President of Operations position to be directly responsible for the overall management of the chemical operations of a regional company Responsibilities include quality and asset management, monitoring chemical plant operations, maintenance, safety, compliance, capital expenditures and budgeting functions while complying with all regulatory agencies and requirements including, but not limited to OSHA, DHS and FDA, and company policies and procedures at the facility. ESSENTIAL DUTIES AND ACCOUNTABILITIES: Safety and Regulatory Compliance Demonstrates and ensures staff alignment with Company Safety Pledge and 12 Live Saving Rules. Exemplifies, promotes, and develops safe work behaviors. Provides direct coaching to improve associate's safety behaviors resulting in an improved safety culture. Performs safety incident investigations recommending corrective actions to eliminate recurrences. Develops training tools to support Company's safety, regulatory, continuous improvement and operational efficiency initiatives. Works with Safety & Compliance Director to ensure compliance with all applicable regulatory (OSHA, DHS, FDA, EPA) requirements and applicable training and recordkeeping is performed to meet departmental and location deadlines. Personnel / Personnel Development Provides overall management of direct reports in accordance with the organization's policies, procedures and applicable laws to ensure assigned performance and financial targets are met or exceeded. Works closely with Area Operations Managers to develop subordinate managers. Ensures sufficient operations staffing levels; works with the Human Resources Department to develop recruitment, staff development and retention strategies. Delegates duties and responsibilities when appropriate for increased business efficiency and staff development. Major accountabilities include interviewing, hiring and training associates, planning, assigning and directing work; managing performance; addressing complaints and resolving problems. Ensures subordinate matters/concerns are efficiently and effectively handled. Consults with Human Resources regarding personnel issues including coaching, counseling and performance management. Customer Service / Business Development Ensures all customers receive quality customer service from operations associates. Ensures internal and external customer inquiries are promptly and courteously handled, providing follow-up to ensure complete customer satisfaction. Responsible for inventory management of cylinder assets throughout the Region. Business / Facility Management & Support Establish and consistently meet or exceed quality and delivery standards of products and services for internal and external customers. Develop operations and capital expenditure budgets and coordinates capital expenditures once proper approvals have been received. Monitors open order books, production orders and schedules to obtain product data such as types, quantities, specifications of products, and scheduled delivery dates in order to meet customer's needs. Works closely with Plant Managers when trends warrant discussion. Monitors monthly P&L's in order to identify and correct unfavorable trends. Resolves operational, manufacturing, and maintenance problems to ensure minimum costs and minimum delays. Develops, implements, and revises, as needed, standard operational practices. Actively participates in end of month close activities with CFO, VP Finance and Inventory Manager. Regularly reviews operational expenses with the ability to explain variances and recommend appropriate actions. Adheres to a sustainable process for operational files and records; completes all required paperwork accurately, timely and in compliance with various company policies and procedures, to ensure full regulatory compliance. Continuous improvement of all applicable safety, environmental, quality and compliance programs. Works closely with other regions when necessary to resolving issues, assist with technical support and customer visits. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrated ability as a highly motivated individual to create and execute action plans that drive business improvement in key metrics. Strong verbal and written communication skills, self-starter, self-motivated, sense of urgency, personable, extroverted personality, well organized, ability to achieve goals, ability to focus and pay attention to detail. Ability to work independently and under some pressure to meet deadlines. Must be able to work with a wide variety of people with different personalities and backgrounds. Must have demonstrated knowledge and ability for using basic leadership skills to effectively engage and manage a staff. Must be able to work flexible hours to meet customer needs and management expectations. EDUCATION and/or EXPERIENCE: Bachelors' Degree in Engineering, Chemistry, Operations Management, or related field, or equivalent combination of education and experience in a production environment in a chemical, gas or related industry. 8+ years' experience in the distribution/manufacturing industry. 3+ years' demonstrated leadership/management experience, preferably in the capacity of VP of Operations. Must have the following knowledge and experience: FDA, OSHA, DHS, DOT, EPA, and state regulations for cylinder markings, test dates, pressure ratings, ICC markings, placarding, hazardous material classifications, accident reporting, and safety and compliance. Must have a proven track record of motivating and leading individuals and groups. Experience in working in a union and nonunion environment preferred. Demonstrated strong financial acumen. Negotiating and selling skills a plus. Master's in Business Administration a plus. COMPUTER SKILLS: Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook). SAP knowledge and experience a plus. TRAVEL REQUIREMENTS: Frequently 34-67% COMMUNICATION and/or CRITICAL THINKING SKILLS: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine business reports and business correspondence in English. Ability to effectively present information and respond to questions from employees and/or customers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and product literature using the English language. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages. EQUAL OPPORTUNITY EMPLOYER Required Skills: Managing Recruitment Pay Data Operational Efficiency Concrete Reports Outlook Journals Regulatory Compliance Development Support Interviewing Excel Performance Environment Capital BASIC Literature Approvals Asset Management SAP Corrective Actions Hiring Critical Thinking Operations Management PowerPoint Metrics Inventory Management Reviews Chemistry Instructions Continuous Improvement Travel Performance Management Gas Expenses Budgeting Customer Satisfaction Human Resources Specifications Coaching Manufacturing Technical Support Regulations Records Business Development Pressure Education Administration Customer Service Finance Leadership Engineering Planning Maintenance Communication Microsoft Office Business English Training Management
    $103k-171k yearly est. 60d+ ago
  • VP of Operations - Florida

    Sparrow Partners

    Senior operations manager job in Tampa, FL

    Job Description VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit! [Note: This role is posted in multiple locations, but we are only hiring one individual] The Role We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers. What You'll Do… Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction) Clearly define success for team including goals, expectations and KPIs Embrace a culture that strives to be the most sales savvy operator in the Active Adult space Lead a performance oriented team that focuses on disciplined execution Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability Foster strong engagement through encouragement, supportiveness, and ongoing professional development Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies Seek to understand and resolve root cause of issues Represent Company to stakeholders including equity partners in a manner that instills confidence and trust Regularly visit each community to maintain a strong connection to the teams and pulse on the market Qualifications Bachelor's degree in management or a related field or equivalent experience A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living Ability to travel up to 50% Experience with lease-up properties required Experience with property management software (Yardi/RentCafe) preferred, not required Experience maintaining financial records, managing budgets and financial reporting Sales acumen: working knowledge of sales processes and CRM systems Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies Servant leader mindset Possesses strong communication skills with a proven ability to build collaborative partnerships Experience hiring, developing and leading a team Strong relationship building skills Purpose driven and passionate about making a difference in other's lives Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action Skilled at navigating conflict Naturally curious and always striving to improve Self-aware and coachable Proactive, solutions oriented and accountable Strong focus on continuous improvement Some of the Reasons You'll Love Working With Us Purpose driven culture Health, dental and vision benefits 401K retirement plan with healthy employer match Generous paid time off Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more Paid Parental Leave Bonus opportunities Flexible work environment About Sparrow Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US. Equal Employment Opportunity Statement We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic. If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. Powered by JazzHR q49r8QMFUy
    $103k-171k yearly est. 12d ago
  • Pension Ops and Delivery, Vice President

    JPMC

    Senior operations manager job in Tampa, FL

    Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. Job responsibilities Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. Lead, coach, train, and support a small team of direct reports as a working leader. Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. Coordinate year-end activities, including bulk participant communications. Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. Required qualifications, capabilities, and skills A seasoned operations leader with 5+ years of experience in Retirement Administration. End-to-end process-oriented, with a focus on improving outcomes and participant experience. Proven project management and system testing experience. Excellent communication skills, with the ability to build strong relationships with stakeholders. Strong emphasis on controls and issue prevention, complemented by proactive communication. Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. Strong people leadership skills, with experience in coaching and team communication, both written and verbal. Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft
    $103k-171k yearly est. Auto-Apply 60d+ ago
  • Middle Office Lending - Commercial & Wholesale Operations, VP

    Santander Holdings USA Inc.

    Senior operations manager job in Groveland, FL

    Middle Office Lending - Commercial & Wholesale Operations, VPCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Vice President - Middle Office Lending, Commercial & Wholesale Operations plays a critical role in supporting multiple Lending Product Teams across loan closing, distribution, and full lifecycle management activities. This includes interpreting credit agreements, establishing loan structures within internal systems, confirming approvals and regulatory adherence, and performing complex calculations, reconciliations, and remediations across commercial loan, supply chain finance, and letter of credit products. The VP is a key liaison for internal partners and clients, maintaining strong relationships and ensuring seamless execution throughout new loan origination, modifications, and extensions. Key Responsibilities Provide daily leadership and guidance for the Middle Office team in the absence of the manager. Collaborate with front-office, credit, legal, and back-office teams to ensure flawless execution of transactions. Perform a variety of non-routine and complex Middle Office tasks that support lending delivery and product lifecycle execution. Serve as a subject matter expert, offering procedural knowledge and support to less experienced staff. Resolve issues escalated by junior team members and independently manage complex loan closings. Research and address sophisticated questions to determine the best course of action and ensure accuracy and compliance. Train new employees on systems, procedures, workflows, and best practices. Identify opportunities for workflow enhancements and propose updates to policies and procedures. Represent the Middle Office in governance forums, issue remediation meetings, operational risk discussions, and audits. Perform additional responsibilities requiring advanced expertise and judgment. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Business or equivalent degree. - Required. 9+ Years Experience managing commercial relationships. - Required. Required Qualifications & Experience Bachelor's degree in Business or related field, or equivalent professional experience. 7+ years of experience in commercial lending support or Middle Office functions. Strong expertise in Syndicated and Commercial Lending products and markets, including loans, supply chain finance, and letters of credit. Ability to review and interpret legal documentation for these products. Solid understanding of banking regulations and standard market practices. In-depth knowledge of initiatives aimed at streamlining and automating Middle Office processes. Skills & Competencies Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely. Strong organizational skills, attention to detail, and the ability to consistently meet deadlines. High proficiency in Microsoft Office Suite, workflow tools, and lending systems; experience with AI tools is helpful. Ability to adapt quickly, collaborate effectively, and contribute to a high-performing team environment. Comfortable working in an evolving environment with shifting priorities and new technologies. Demonstrated ability to assess workflows, recommend improvements, and help implement structural or procedural changes Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. This is a hybrid position (3 days/week in office), in our Miami, FL location. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $97,500.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs. Primary Location: Coconut Grove, FL, Miami Coconut Grove Corp Other Locations: Florida-Coconut Grove Organization: Banco Santander S.A.
    $97.5k-165k yearly 12d ago
  • Site Operations Manager

    Quirch Foods, LLC

    Senior operations manager job in Winter Haven, FL

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. * Implement strategies to optimize efficiency, reduce costs, and improve service levels. * Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. * Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. * Ensure compliance with health, safety, and regulatory standards across all operational areas. * Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. * Manage budgets and allocate resources effectively to meet operational targets. * Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: * Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. * 7+ years of experience in operations management, with at least 3 years in a senior leadership role. * Strong knowledge of warehouse and distribution center processes and best practices. * Proven leadership skills with experience managing large teams in a fast-paced environment. * Excellent problem-solving, communication, and project management abilities. * Proficiency in Microsoft Office and familiarity with ERP/WMS systems. * Bilingual (English/Spanish) a plus.
    $60k-104k yearly est. Auto-Apply 23d ago
  • Site Operations Manager

    Quirchfoods

    Senior operations manager job in Winter Haven, FL

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. Implement strategies to optimize efficiency, reduce costs, and improve service levels. Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. Ensure compliance with health, safety, and regulatory standards across all operational areas. Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. Manage budgets and allocate resources effectively to meet operational targets. Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. 7+ years of experience in operations management, with at least 3 years in a senior leadership role. Strong knowledge of warehouse and distribution center processes and best practices. Proven leadership skills with experience managing large teams in a fast-paced environment. Excellent problem-solving, communication, and project management abilities. Proficiency in Microsoft Office and familiarity with ERP/WMS systems. Bilingual (English/Spanish) a plus.
    $60k-104k yearly est. Auto-Apply 24d ago
  • Assistant Regional Marine Operations Manager - East

    American Cruise Lines 4.4company rating

    Senior operations manager job in Tampa, FL

    Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy. The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development. The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules. Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support. Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands. * Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries. * Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders. * Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy. * Review, Observe, and Enforce shipboard company and regulatory standards across the fleet. * Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements. * Guide Performance, Assessment, and Posting of Marine Officers. * Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps. * Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains. * Ensure Shipboard Marine Department perform to ACL Operations Manual Standards. * Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks. * Set professional example and builds genuine teamwork within Deck Departments. * Identify and Resolve Challenges: Personnel, Operations, Logistics. * Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations. * Sustain Professional Relationships with Dock, Port, Logistics Stakeholders. * Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates. * Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers. * Maintain Proficiency to Sail as Captain. * Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers. * Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance. * Build Teamwork across Marine, Hotel, and Engineering Operations. Minimum Qualifications: * Masters License 100T. * 3-yrs+ experience as a Captain. * Ability to sail as needed during the training and development process. * Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred. * Poised leadership, communication, and problem-solving skills. * Desire to travel and work a flexible schedule. * Proficiency in Microsoft Office. * US Coast Guard regulated pre-employment drug test and periodic consortium testing. * Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region. Attributes for Success: * Ability to supervise, mentor, critique, and coach. * Confidence to constructively assess performance and assertively guide performance to standards. * Poise to adapt, problem solve, and make decisions in dynamic environment * Superior time management. * Commitment to lead and live by example. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
    $55k-65k yearly est. 2d ago
  • R-191355 Patient Support Program Operations Supervisor - Tampa, FL (On-Site) Actions

    Amgen 4.8company rating

    Senior operations manager job in Tampa, FL

    Additional Information All your information will be kept confidential according to EEO guidelines.
    $102k-134k yearly est. 2h ago
  • Project Manager - Field Operations (Stayable Properties)

    Stayable

    Senior operations manager job in Lakeland, FL

    Stayable Properties is seeking a Field Project Manager to lead and oversee property renovation, maintenance, and capital improvement projects across our portfolio of extended-stay hotels and residential communities in Central and North Florida. This is a hands-on, field-based position requiring regular travel between properties to manage on-site work, coordinate contractor teams, and ensure all projects are completed safely, on schedule, and within budget. The ideal candidate is a proactive problem-solver who thrives in fast-paced environments and takes pride in high-quality results. Key Responsibilities On-Site Project Management Supervise day-to-day field operations for renovation, maintenance, and construction projects. Conduct regular site visits to monitor progress, quality, and safety standards. Coordinate project timelines, labor, and materials to ensure efficiency and accountability. Work closely with property managers and maintenance staff to minimize operational disruptions. Maintain daily project documentation, including checklists, photos, and reports. Contractor & Vendor Oversight Direct and support multiple contractor crews, ensuring productivity and adherence to company standards. Evaluate whether a task is best completed by in-house contractors or outside vendors based on cost, time, and complexity. Inspect completed work for quality control before approving payment or sign-off. Enforce compliance with company safety policies, building codes, and local regulations. Scheduling & Resource Coordination Create and manage detailed project schedules for each property. Ensure accurate time tracking and job completion reporting through company systems. Prioritize projects strategically to meet property deadlines and occupancy goals. Communicate project updates and delays promptly to leadership. Budget & Cost Control Track labor, materials, and vendor costs in alignment with approved budgets. Identify cost-saving opportunities through smart sourcing and efficient resource use. Prevent schedule disruptions by proactively resolving supply or staffing issues. Qualifications 3+ years of experience in construction, renovation, or property project management (hospitality or multifamily preferred). Strong working knowledge of construction methods, materials, and safety protocols. Proven ability to lead contractor teams and manage multiple sites simultaneously. Excellent organizational, scheduling, and communication skills. Proficiency with project tracking and photo documentation tools (e.g., ConnectTeams, Smartsheet, or similar). Must hold a valid driver's license and be able to travel regularly throughout Central and North Florida. Preferred Attributes Experience in extended-stay hospitality or affordable housing environments. Knowledge of Florida building codes and permitting processes. Strong leadership presence with the ability to motivate and enforce accountability in the field. A results-driven, solution-oriented mindset with attention to both detail and deadlines. Compensation & Benefits Competitive salary based on experience Mileage and travel reimbursement Performance-based bonuses Health, dental, and vision insurance Paid time off and company holidays
    $61k-90k yearly est. Auto-Apply 43d ago
  • Sr Mgr-Compensation

    The Walt Disney Company 4.6company rating

    Senior operations manager job in Lake Buena Vista, FL

    **Job Overview:** As a Senior Manager, Compensation for Disney Experiences, you will be responsible for leading and managing a team of compensation professionals, collaborating with stakeholders across the company, and driving strategic compensation initiatives. Your expertise will be crucial in providing recommendations to senior leaders on compensation and regulatory matters, ensuring our compensation strategies align with Disney's business goals and market conditions. Your ability to think strategically, plan and prioritize, and collaborate effectively will contribute to the success of our compensation programs and impact how we attract, retain, and motivate our talent. **Responsibilities:** In this role, you will be responsible for leading and managing a team of compensation professionals, collaborating with stakeholders across the company, and driving strategic compensation initiatives. Your ability to think strategically, plan and prioritize, and collaborate effectively will be essential in ensuring the success of our compensation programs. This role matters because it directly impacts how we attract, retain, and motivate our talent, requiring skills such as strategic thinking, analytical abilities, and effective communication. · Lead and manage a team of compensation professionals, and partner with stakeholders across the company. · Work directly with senior leadership to address business needs, using a balanced approach that incorporates compensation philosophy, market conditions, and business strategies. · Drive strategic compensation initiatives and compensation projects by identifying and proactively addressing business needs with innovative solutions. · Drive change and decision-making through compelling storytelling and presentation of data and information to senior executives. · Provide thought partnership and education to clients and HR partners, connecting compensation to business and HR strategies. · Direct various teams, including compensation peers and other HR partners, on roles and responsibilities, processes, and timelines to ensure project milestones and deliverables are met. · Play a leading role in change management efforts related to our compensation programs. · Collaborate with stakeholders to continually improve compensation processes and tools with a focus on efficiency, effectiveness, and quality. · Inspire individual and business success by clarifying the organization's vision and strategies and inviting others to share in decision-making. · Define strategies, expectations, and priorities by making connections between your team's responsibilities and company-wide goals. · Provide continuous coaching and feedback, setting clear expectations, providing regular guidance, ensuring accountability, and rewarding accomplishments. · Develop self and others by encouraging the team to express their ideas, explore their interests, and stretch their skillsets and mindsets. **Required Qualifications:** · Comprehensive knowledge of theory, design, and application of compensation concepts/programs, including formulating and evaluating variable pay programs. · Ability to consistently influence major work efforts of strategic importance. · Strong analytical skills and ability to leverage data to tell a compelling story to inform decisions. · Ability to explain complex issues effectively; strong written, verbal, and graphic communication skills. · Ability to communicate potentially controversial decisions with key stakeholders and clients in a manner that both persuades and ensures understanding. · Proven ability to work creatively in a fast-paced, problem-solving environment, demonstrating teamwork, innovation, and excellence. · Experience with HR systems, including Workday and SAP, as well as demonstrated proficiency with Microsoft Office applications, specifically Excel. · Bachelor's degree required; Human Resources or Business degree preferred. · 10+ years of progressive experience in compensation, human resources, or project management field. · 3+ years of management experience with demonstrated leadership and ability to identify and develop talent. **Preferred Qualifications:** · Operations, Labor Relations, Human Resources, or related industry experience. · Master's degree in business or related discipline, or equivalent work experience preferred. **Job ID:** 10138315 **Location:** Lake Buena Vista,Florida **Job Posting Company:** Disney Experiences The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $110k-183k yearly est. 3d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Lakeland, FL?

The average senior operations manager in Lakeland, FL earns between $57,000 and $143,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Lakeland, FL

$90,000
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