Vice President, OPS Client Service Manager - Loans Enablement
Senior operations manager job in Houston, TX
Vice President, OPS Client Service Manager
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, OPS Client Service Manager to join our Loans Enablement Operations team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
The Vice President, OPS Client Service Manager plays a pivotal role in overseeing and enhancing client operations and reporting functions within BNY. This position is critical in ensuring that client service standards are met and exceeded by effectively managing client relationships and operational processes. By aligning with BNY's strategic pillars and principles, the role contributes to fostering a culture of trust, operational excellence, and client-centric service. Emphasizing collaboration and innovation, this position supports the organization's commitment to delivering exceptional client experiences and operational efficiency.
Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.
Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.
To be successful in this role, we're seeking the following:
Bachelor's degree in Business Administration, Finance, or a related field. Advanced degree or relevant certifications are a plus.
Typically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred.
Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA, required
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Effective communication and interpersonal skills for client interaction and collaboration across teams.
Prior loan operations experience in a financial service setting preferred
Detail oriented
Excellent verbal and written communication abilities
Ability to self-manage, prioritize, and execute workload
Familiarity with technical applications to include, but not limited to, Microsoft Office applications
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Associate Center Operations Director
Senior operations manager job in Houston, TX
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English
This position requires use and exercise of independent judgment
Flexible to work evening, weekends and/or holidays as needed
EDUCATION AND EXPERIENCE CRITERIA:
BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$81,202 - $116,002 Salary
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Director of Operations
Senior operations manager job in Houston, TX
The Director of Operations-Houston is responsible for leading production and operational support teams to produce quality products in a safe manner, on time, economically, and at desired levels of customer care. This role supports safety initiatives throughout the plant's operations and provides continuous improvement direction and support on the production floor. The individual will be instrumental in establishing the new Houston Operations facility; once operational, the Director will lead, manage, and implement operational initiatives at the Houston plant to support Industrial and Municipal Business Unit strategies and goals, including capital investment plans. As a key member of DeZURIK's operations team, the Director of Operations-Houston will report directly to the Industrial Business Unit leader and will serve as a strategic partner in running the business.
Major elements of the Director of Operations-Houston's responsibilities include to:
Influence the design of the new Houston facility, assisting with plant layout, existing site and product moves, and related readiness activities.
Provide leadership to the production and operational support teams, including Manufacturing, Planning and Materials Management, Shipping, Quality, Maintenance, Manufacturing Engineering, and Operational Admin personnel, to achieve plant safety, quality, on-time delivery, and productivity goals.
Support all Health and Safety initiatives related to the facility by providing leadership for all policies and procedures, while continually improving safety records by addressing both physical safety issues and employee safety engagement.
Develop and maintain strong employee relations within all levels of the company, while also motivating, coaching, and developing a diverse, high-performing leadership team.
Lead the implementation of new manufacturing initiatives, including allocating strategic resources and applying continuous improvement principles for improved efficiencies.
Establish annual operating budgets, inventory control targets, and performance goals for department leaders, including ownership of the annual capital planning process for the facility.
Support and advance supply chain initiatives to strengthen critical vendor relationships and improve lead-time performance.
Collaborate with Sales, Service, Engineering, and Supply Chain teams to meet customer expectations.
Candidate Profile
The Director of Operations-Houston will have a proven track record of success leading manufacturing and supply chain activities. The fully qualified candidate will have a bachelor's degree in business administration, engineering, or a recognized equivalency. This individual should have a minimum of 10 years of hands-on experience in operations leadership. Experience in a custom flow control product manufacturing environment is a plus, as is experience with industrial machining and assembly operations. We are seeking a leader known for engaging the workforce, facilitating improved customer responsiveness, and enabling sustainable growth.
The successful candidate must have excellent business acumen and an operations aptitude with strong communication skills and the ability to think strategically. He or she will be an operations executive with an outstanding track record and reputation for driving improvement, business judgment, leadership skills, and integrity. This individual must have the ability to establish immediate credibility at all levels, inside and outside the organization.
Location
The Director of Operations-Houston will be based in Houston, Texas, at the planned new Operations facility, which will expand DeZURIK's existing Texas production footprint and team.
Compensation & Benefits
We offer a competitive base salary in the $175,000 to $225,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
NERC Consultant, O&P
Senior operations manager job in Houston, TX
This position is responsible for developing and implementing plans, schedules, procedures, tools, training, and processes required to establish and maintain a comprehensive NERC Compliance Program. Support the implementation of NERC Compliance Programs at Everline and external customers to ensure full compliance with all applicable NERC Reliability Standards. Collaborate and support other NERC Consultants in Operations & Planning (O&P), Critical Infrastructure Protection (CIP), and Project Management. Serve as a subject matter expert with FERC, NERC, and Regional Entities regarding reliability standards, regulations, orders, and statutes. Ensure that all contract deliverables and customer needs are met or exceeded.
Major Duties and Responsibilities:
Perform compliance assessments, development, and improvements of Compliance Programs.
Collect and organize compliance evidence such as operating plans, business processes, organizational structures, and supporting infrastructure for clients.
Apply process improvement and risk management framework knowledge to support client compliance programs.
Develop and communicate solutions and new strategies to clients through reports and presentations.
Perform analyses of Client evidence identifying gaps, opportunities for improvement, and provide recommendations to ensure compliance with the NERC Standards.
Support Clients with audit preparation by helping them prepare or update NERC Reliability Standards Audit Worksheets, prepare evidence, and support submittal of evidence to the appropriate regulatory body.
Participate in and lead mock audits to familiarize clients with the audit process.
Stay up to date with new and updated NERC Standards and help clients interpret the standards for their environment.
Cultivate and maintain positive relationships with Clients.
Participate in industry conferences, workshops, and forums.
Knowledge, Skills, abilities and Other Personal Characteristics:
Electric utility generation and/or transmission operations or planning experience.
Ability to cultivate and foster client relations to support growth.
Effectively collaborate with other business segments to make our clients successful.
Strong written and verbal communication skills, excellent business and technical writing.
Strong project management skills, and the ability to manage multiple time-sensitive priorities without diminished effectiveness.
This job may require occasional travel to meet with clients and stakeholders or attend NERC-related conferences and may include overnight stays.
Currently reside and authorized to work in the US.
Minimum Requirements:
Associate' or bachelor's degree in engineering (esp. mechanical, electrical/power systems), business, finance, science or related discipline.
A minimum of three (3) years of experience with NERC Standards and NERC compliance programs.
Desired but not Required:
MBA or master's degree in engineering, cybersecurity, risk management, or related discipline
Demonstrated abilities and success with managing addressing client needs in the following areas: blend of technology solution development, functional architecture, and program management.
Demonstrate extensive knowledge and/or a proven record of success in core management consulting skills and the ability to lead clients through solution development, including experience in areas such as Application Development, System Implementation, Quality Assurance/Quality Control and Independent Verification and Validation (IV&V).
Extensive program management, communication, and presentation skills, including the ability to liaise with technical and business teams and clearly articulate technology concepts to business audiences to drive projects to completion.
Additional certifications or credentials in related technologies, standards, methodologies, or frameworks (where applicable or available).
Preference will be given to candidates who reside within a reasonable number of miles of an Everline Office.
Previous experience working for a Regional Entity such as (SERC, WECC, RF, TXRE, MRO, or NPCC)
Work Environment:
While performing the duties of this job, the employee will regularly work within an office environment and is required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk and listen. The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
Employment is contingent upon a successful background check and drug screen.
Equal Opportunity Employer: E-Verify Employer
This document describes the current position. It is not an employment contract. Our Company reserves the right to modify Position duties or Position descriptions at its discretion
Head of Manufacturing Operations (medical and industrial radiation shielding solutions)
Senior operations manager job in Houston, TX
Confidential - Southwest U.S. HQ (multi-site: South-Central & New England)
We are partnering with a privately-held, design-build manufacturer on a retained search for their next VP of Manufacturing. The company is a 90-year-old, debt-free market leader that supplies highly engineered, safety-critical structures to Fortune 500 clients in aerospace, energy, and heavy infrastructure.
This role will own P&L and operational excellence for two advanced production campuses (Texas and Massachusetts) that machine, fabricate, and assemble large-scale, low-volume, high-complexity products. You will inherit an experienced workforce, modern ERP (NetSuite), and a continuous-improvement culture that is already ISO-certified and Lean-driven.
What you will do
Drive safety, quality, delivery, and cost KPIs across 200+ employees and 250k+ sq ft of manufacturing space.
Build 3-year capex, capacity, and labor plans that support double-digit growth without sacrificing margin.
Institutionalize Lean / Six Sigma so every cell hits >85 % OEE and >95 % on-time delivery.
Partner with Sales, PM, and Estimating to convert engineered-to-order proposals into executable, profitable production schedules.
Mentor plant managers, shift supervisors, and CI engineers; create succession depth for every critical role.
Report directly to the COO and serve on the executive committee that sets enterprise strategy.
What you bring
BS in Mechanical, Industrial, or Manufacturing Engineering (MBA or MS preferred).
15+ years progressing from the shop floor to multi-site leadership in engineered products, construction, or safety-regulated capital equipment.
Demonstrated ownership of $50 M+ P&L and proven ability to expand EBITDA by 300-500 bps.
Expert command of Lean, Six Sigma, ISO 9001, and OSHA 30-hour standards.
NetSuite power-user or equivalent ERP fluency; can translate real-time data into decisive action.
Willingness to travel 10 % between plants and to corporate HQ in the Northeast.
Why make the move?
Stable, recession-resilient backlog with multi-year customer contracts.
Equity participation and bonus tied to clear, attainable metrics.
Opportunity to leave your fingerprint on a growing platform that is reinvesting 8-figure capex over the next five years.
Collaborative, low-ego leadership team that values speed, data, and people development.
If you are a hands-on, strategically minded manufacturing executive who thrives in complex, safety-critical environments, we would like to speak with you. Apply in confidence-company identity disclosed after initial qualification.
Equal Opportunity Employer
This employer is committed to providing equal employment opportunities to all applicants and employees. All applicants are entitled to understand their rights under federal employment laws. For more information, please review the Know Your Rights notice from the U.S. Department of Labor.
Legal Operations Project Manager
Senior operations manager job in Houston, TX
Duration: 12 Months - Multi Year Project
Pay: $90-$100/Hr. W2
The Legal Specialist / Project Manager supports Customer's Law Platform by managing contract workflows in Ironclad, coordinating legal operations tasks, building documentation, supporting attorneys, and executing medium-sized Agile projects.
A legal background is welcome - if an attorney, highly preferred but not mandatory.
This role blends legal ops, CLM support, paralegal-style work, and project delivery to ensure efficient legal operations across the organization.
About Ironclad (CLM Platform)
Ironclad is Customer's primary Contract Lifecycle Management (CLM) platform used to create, route, negotiate, approve, and archive contracts. It automates workflows, standardizes templates, improves visibility, and supports legal compliance.
Candidates should also be comfortable supporting or learning related systems such as:
Agiloft - a sister CLM platform used by many enterprise legal teams
DocuSign - used for electronic signatures and execution workflows
Key Responsibilities
Manage and support Ironclad workflows, including contract intake, routing, template usage, troubleshooting, and lifecycle tracking.
Support adjacent legal-tech systems including Agiloft (sister CLM platform) and DocuSign for e-signature processes.
Execute medium-sized projects in an Agile environment; support sprint planning, coordination, and stakeholder communication.
Maintain and improve documentation such as SOPs, QRGs, training guides, SharePoint pages, and FAQs.
Facilitate virtual training sessions, demos, meetings, and user/focus groups.
Analyze stakeholder feedback and translate it into actionable improvements.
Provide legal operations and paralegal support: document preparation, workflow organization, template maintenance, and repository upkeep.
Collaborate with attorneys, product managers, IT teams, and business units across Customer
Required Qualifications
Hands-on Ironclad experience (must be able to operate and manage workflows independently).
Familiarity with Agiloft, DocuSign, or comparable CLM/e-signature tools (preferred).
2-5+ years in legal operations, paralegal work, contract management, or legal project support.
Proven experience working within an Agile framework.
Strong English communication skills (written and verbal).
Proficiency with Microsoft 365 (SharePoint, Teams, PowerPoint, Word, Excel).
Experience creating or improving training and documentation materials.
Ability to support U.S.-based stakeholders from a remote nearshore environment.
Located in Buenos Aires with availability to overlap with U.S. Central Time.
Preferred Qualifications
Experience supporting legal teams in large enterprise environments.
Training facilitation experience (virtual and/or in-person).
Strong design sense for visual training materials and process documentation.
Director of Operations
Senior operations manager job in Houston, TX
Curio Storage is a rapidly growing, tech-enabled self-storage owner/operator focused on delivering exceptional customer service through a modern remote-management model. We launched in August 2023 with the acquisition of our first facility and have since scaled to 15 properties - 14 in Texas and 1 in Florida - totaling 421,000 NRSF and 3,400 rentable units.
Backed by a strong family office committed to long-term growth in the sector, Curio Storage has deployed $45.6 million across these initial acquisitions and is actively investing $20 million per year to continue expanding the portfolio. This capital foundation allows us to grow aggressively while maintaining operational excellence and a high-performance culture.
Our operating model emphasizes:
Remote Management Excellence - centralized systems, technology-driven efficiency, and a customer service team available 365 days a year
Tech-Enabled Operations - leveraging tools and automation to deliver fast, reliable, modern tenant experiences
Scalable Infrastructure - processes and systems designed to support a rapidly expanding multi-state platform
Curio Storage is a young, ambitious company built for scale. We're looking for leaders who thrive in high-growth environments, embrace innovation, and want to play a meaningful role in shaping the future of a growing real estate platform.
Role Description
The Director of Operations at Curio Storage is a senior leadership role responsible for owning and scaling all day-to-day operations across a rapidly growing, multi-state self-storage portfolio. This role exists to fully take operational execution off the founder's plate, with ownership over revenue management, marketing oversight, customer service, property maintenance, vendor relationships, and portfolio-wide performance.
The Director of Operations will lead and develop remote teams, strengthen KPIs, refine and enforce SOPs, manage collections and delinquency, oversee pricing and rate-increase strategy, and ensure a consistent, high-quality customer experience across all facilities. This is a hands-on, highly visible role that requires strong systems thinking, comfort with remote operations, and the ability to both execute tactically and think strategically as the platform scales.
This role reports directly to the Founder and comes with full authority over day-to-day operations.
The right candidate will grow into the Chief Operating Officer role, becoming a core member of the executive leadership team as Curio Storage continues to expand.
Qualifications
5+ years of experience in leadership roles within multi-site self-storage operations
Proven experience overseeing remote or centralized operations across multiple locations
Strong understanding of revenue management, pricing strategy, occupancy optimization, and expense control
Demonstrated ability to build, document, and enforce SOPs in a growing organization
Experience leading and developing distributed teams, including customer service and maintenance functions
Highly organized, detail-oriented, and process-driven, with the ability to balance strategy and execution
Strong analytical skills and comfort working with KPIs, dashboards, and performance reporting
Excellent communication skills and executive presence, with the ability to collaborate closely with ownership and external partners
High integrity, sound judgment, and the confidence to make decisions and hold teams accountable
Compensation and Growth
Competitive base salary with performance-based bonus
Benefits including health insurance and 401(k)
Clear growth path into the Chief Operating Officer role
Long-term incentive and equity participation potential aligned with company growth
What Success Looks Like in the First 12 Months
Fully transitioned day-to-day operations away from the founder
Standardized SOPs across all properties and markets
Improved portfolio-level KPIs (occupancy, delinquency, NRSF rent, expenses)
Built reliable dashboards and reporting cadence
Strengthened the remote customer service and maintenance workflows
Successfully onboarded multiple new acquisitions with minimal disruption
Who This Role Is For
Operators who enjoy building systems and bringing order to complexity
Leaders who are comfortable with accountability and ownership
Professionals who thrive in growing, entrepreneurial environments
Who This Role Isn't For
Candidates who prefer highly structured corporate environments
Operators uncomfortable making decisions with incomplete information
Those seeking a narrowly defined or purely tactical role
Hotel General Manager $90k base ($120k with bonus) Benefits
Senior operations manager job in Houston, TX
Are you a winner? Do you crave success and personal achievement no matter what the cost? Then we want you and you will be great at running a large multi-family property.
Three Pillars Capital is a fast-growing ambitious real estate private equity firm based of Houston, TX with over $600M+ in assets under management. Our entire firm is made up of entrepreneurial self-starting people who have worked their way up to the highest ranks at our company. The same can be true for you. You will work with senior leadership often and drive innovative and out-of-the-box solutions. So, if you are hungry, driven, and want people around you who are cut from the same cloth, then this is the place for you.
Why You'll Love Working With Us
Award-Winning Workplace
Named one of the
Best Places to Work
by the Houston Business Journal (2023)
Recognized as a
Best Place to Work Multifamily
(2024)
Career Growth & Advancement
We promote from within and offer real opportunities to move into Property Management, Regional, or Corporate leadership roles.
Compensation & Benefits
$90,000/year base salary
Bonus opportunities bring total compensation to $125,000+
Health, dental, vision, and life insurance
Paid time off
Regular team-building events and a fun, supportive environment
What You'll Be Doing
Oversee day-to-day operations, leasing, collections, and maintenance coordination
Lead a site-level team with the autonomy to make decisions and drive performance
Walk the property daily and take pride in every detail - interior and exterior
Review collections, approve applications, and keep your NOI on track
Manage turn schedules and oversee all make-ready activity
Lead resident satisfaction and retention initiatives - renewals matter
Handle inspections, permits, compliance, and all reporting with ownership visibility
Track expenses, review budgets, and look ahead - not just react
You're a Fit If You
Are fluent in English and Spanish (bilingual a plus)
Have 5+ years of on-site property management experience (Class B/C preferred)
Know how to lead a team and get the best out of your staff
Can manage a P&L, handle a rent roll, and make the numbers make sense
Are tired of micromanagement or lack of growth where you are now
Ready to Join a High-Energy, Fast-Growing Company?
Send us your resume by applying to this job. If you're a strong fit, we'll contact you to schedule an interview. We're excited to meet you.
Operations Manager
Senior operations manager job in Houston, TX
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The opportunity is to be the operations manager in a major rotating equipment service /repair facility. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Qualifications
3+ years of experience in a similar role
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
Regional Operations Manager
Senior operations manager job in Houston, TX
Job Title:
Field Operations Manager
Compensation:
$150,000 - $175,000 base + Annual Bonus
Benefits:
Company vehicle, laptop, and phone provided
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Ongoing training and professional development opportunities
Company Overview:
Tiello is proud to be partnered with one of the nation's leading providers of building envelope restoration and maintenance services. With a long-standing reputation for safety, quality, and performance, supporting clients across commercial, industrial, and institutional markets - offering waterproofing, facade restoration, and parking structure repair solutions.
As the company continues expanding throughout Texas, they are seeking an experienced Field Operations Manager to oversee operations for the Houston Division, managing a $20M+ portfolio of projects and driving performance across field, safety, and service teams.
Role Summary:
The Field Operations Manager will play a key leadership role overseeing day-to-day operations for the Houston region - managing field staff, optimizing resource allocation, and ensuring projects are delivered safely, efficiently, and profitably. This position requires a strong operational leader who thrives in a fast-paced environment and enjoys developing people, improving systems, and driving accountability.
Project Type:
Commercial waterproofing, facade restoration, parking structure repair, and exterior building envelope maintenance.
Job Responsibilities:
Oversee daily field operations, scheduling, and manpower allocation across multiple crews and service lines.
Lead and develop field superintendents, foremen, and technicians to ensure consistent safety, quality, and productivity standards.
Manage operational performance for $20M+ in annual revenue, including cost tracking, budgeting, and forecasting.
Partner with branch leadership and project management teams to ensure on-time, on-budget completion of all projects.
Maintain compliance with company safety standards and OSHA regulations; actively participate in site audits and incident reviews.
Implement and refine Standard Operating Procedures (SOPs) to improve efficiency and standardize best practices.
Drive continuous improvement initiatives, including lean principles, 5S processes, and workflow optimization.
Support customer satisfaction and retention by ensuring timely communication, responsiveness, and quality workmanship.
Track KPIs and field performance metrics to identify trends, challenges, and opportunities for improvement.
Play a key role in hiring, onboarding, and developing field personnel to build a high-performing team culture.
Qualifications / Requirements:
7+ years of progressive construction or building envelope operations experience; waterproofing or restoration experience preferred.
Proven leadership experience managing multi-crew or multi-site field operations, ideally with $10M-$20M+ annual oversight.
Strong understanding of safety programs, production planning, and cost control.
Proficiency with project management tools (Procore, MS Project, Excel) and familiarity with lean management principles.
Excellent communication and people management skills with the ability to build trust and drive accountability.
Valid driver's license and willingness to travel between job sites within the Greater Houston area.
Must be eligible to work in the United States.
Legal & EEO Language:
Tiello LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.
Corporate Strategy & M&A Manager
Senior operations manager job in Houston, TX
The Corporate Strategy & M&A Manager will play a critical role in driving the company's growth strategy through the identification, evaluation, and execution of mergers, acquisitions, and strategic partnerships. This individual will support and manage key aspects of the end-to-end M&A lifecycle, from target identification through post-acquisition integration and performance tracking. In parallel, the role will help shape broader corporate strategy initiatives through market analysis, competitive intelligence, and cross-functional collaboration.
Key Responsibilities:
Build and maintain a robust pipeline of M&A and strategic partnership opportunities through market mapping and proactive outreach
Support the VP of Corporate Development (or senior leadership) across the full M&A lifecycle, including sourcing, financial analysis, due diligence, valuation, negotiation, execution, and post-close integration
Partner with cross-functional leaders to evaluate, prioritize, and execute on both organic and inorganic growth initiatives
Conduct in-depth market, industry, and competitive analysis to inform corporate strategy and business planning
Develop strategic insights related to industry trends, emerging technologies, and competitive movements
Support long-range strategic planning and special strategic initiatives as required
Support and help oversee post-acquisition integration activities, ensuring alignment with strategic objectives and synergy realization
Monitor financial and operational performance of acquired entities and provide regular updates to executive leadership
Identify integration risks and improvement opportunities, escalating key issues when necessary
Develop and nurture strong relationships with investment banks, private equity firms, advisors, and relevant industry contacts
Support deal sourcing, market intelligence, and strategic partnership development through these networks
Qualifications & Experience
Experience in corporate strategy, corporate development, M&A, investment banking, or transaction advisory/consulting
Strong experience in financial modeling, valuation, and financial due diligence
Demonstrated ability to evaluate complex data and deliver actionable strategic insights
Experience collaborating cross-functionally and influencing senior leaders
Ability to develop and maintain external strategic relationships
Industry experience in flow control, industrial automation, or related industrial/manufacturing sectors is strongly preferred
Excellent communication, analytical, and presentation skills
Bachelor's degree in Business, Finance, Economics, or related field required; advanced degree (MBA or similar) preferred
Inventory Operations Manager
Senior operations manager job in Galveston, TX
Galveston client is looking for a direct hire Inventory - Operations Manager. The ideal candidate will have experience managing multiple warehouses handling the following:
Achieve warehouse performance goals in productivity, accuracy, and expense control.
Improve warehouse processes and procedures.
Analyze operational reports to enhance performance and efficiency.
Strong IT skills and ability to analyze operational and financial reports.
Foster teamwork and communication to achieve goals.
Use Warehouse Management Systems (WMS) effectively to control operations.
Ensure compliance with safety policies and procedures.
Division Manager - Wastewater Construction
Senior operations manager job in Houston, TX
We are a rapidly growing firm looking for a Division Manager to run our Houston Wastewater business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management.
Compensation: Up to $150k base + division profit sharing (potential total income ofr $250k+) + ownership stake in the company
Key Responsibilities
Lead and manage the wastewater division, including lift stations and pump stations.
Develop strategic plans to improve operational efficiency and service delivery.
Ensure compliance with local, state, and federal regulations regarding wastewater management.
Manage budgets, forecasts, and resource allocation for the division.
Oversee the maintenance and operation of lift pumps and related equipment.
Collaborate with engineering and technical teams to optimize facility performance.
Provide leadership and mentoring to division staff, fostering a culture of safety and excellence.
Qualifications
Bachelor's degree in Engineering, Environmental Science, or related field.
Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role.
Proven experience in managing lift stations and pump stations.
Strong understanding of regulatory requirements and industry best practices.
Excellent communication and interpersonal skills.
Demonstrated ability to lead and motivate a diverse team.
Experience with budgeting and financial management in an operational context.
Benefits
Profit Sharing
Equity Stake in the Company
Medical
Dental
Vision
Retiremenent Plan
PTO
Per Diem
Company Vehicle
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
kevin.jones@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858994 -- in the email subject line for your application to be considered.***
Kevin Jones - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Senior Legal Manager
Senior operations manager job in Houston, TX
Legal Manager (Houston, Texas, U.S.) oversees all legal affairs of the U.S. company, including but not limited to the following key responsibilities:
U.S. Contract Drafting and Negotiation: Independently handle the drafting, review, and negotiation of various commercial contracts, including but not limited to supplier agreements, customer contracts, confidentiality agreements, service agreements, joint venture agreements, and licensing agreements.
Corporate Governance: Manage subsidiary matters, prepare materials for board and shareholder meetings, and ensure compliance with corporate laws and regulations at both the state (Texas) and federal levels.
Compliance and Regulatory Affairs: Advise business departments on evolving laws and regulations to ensure company operations adhere to industry standards (where applicable, specify areas such as data privacy, anti-corruption, export controls, etc.). Develop and implement internal corporate policies and compliance programs.
Legal Research and Risk Assessment: Conduct in-depth legal research and provide clear, concise, and actionable legal advice and risk assessments on complex legal issues.
Litigation and Dispute Management: Manage collaborations with external counsel, oversee litigation, arbitration, and other dispute resolution processes, and effectively control legal risks and costs.
Cross-Departmental Collaboration: Work closely with various departments such as sales, finance, human resources, and R&D to provide timely legal support for daily operations and strategic projects.
Qualifications:
Law Degree: Juris Doctor (J.D.) degree from an accredited U.S. law school.
Bar Admission: Must be an active member in good standing of the State Bar of Texas.
Work Experience: At least 5-8 years of relevant experience in a reputable law firm or corporate legal department.
Legal Analysis and Writing Skills: Ability to translate complex legal issues into clear and understandable business language.
Excellent Communication and Negotiation Skills: Capable of effectively communicating with and influencing decisions among internal and external stakeholders.
Business Acumen: Deep understanding of business needs, with the ability to provide pragmatic, business-oriented solutions.
Language and Location: U.S. work authorization. Proficiency in English and Chinese as working languages. Ability to work onsite in Houston.
法务经理(美国德州休斯敦)统筹美国公司的所有法务工作,包括但不限于以下
主要职责:
1. 美国合同起草与谈判: 独立负责各类商业合同的起草,审阅和谈判,包括但不限于供应商协议,客户合同,保密协议,服务协议,合资协议及许可协议。
2. 公司治理: 管理子公司事务,准备董事会和股东会会议材料,确保公司遵守德克萨斯州及联邦层面的公司法律法规。
3.合规与监管: 就不断变化的法律法规向业务部门提供建议,确保公司运营符合行业规范(如适用,可具体说明:数据隐私,反腐败,出口管制等)。制定和实施公司内部政策和合规计划。
4.法律研究与风险评估: 进行深入的法律研究,就复杂的法律问题提供清晰,简洁且具有操作性的法律意见和风险评估。
5.诉讼与纠纷管理: 管理与外部律师的合作,监督诉讼,仲裁和其他纠纷解决程序,有效控制法律风险和成本。
6.跨部门协作: 与销售,财务,人力资源,研发等多个部门紧密合作,为其日常运营和战略项目提供及时的法律支持。
任职要求:
1. 法学学位: 拥有美国知名法学院授予的法学博士学位。
2.律师执业资格: 必须是德克萨斯州律师协会的现任会员,并保持良好的执业记录。
3.工作经验: 至少5-8年在知名律所或企业内部法务部门的相关工作经验。
4.法律分析与写作能力: 能够将复杂的法律问题转化为清晰易懂的商业语言。
5. 出色的沟通与谈判技巧: 具备与内外部各方有效沟通和影响决策的能力。
6.商业头脑: 深刻理解商业需求,能够提供注重实效,以业务为导向的解决方案。
7. 有美国身份,英语能作为工作语言,能在休斯敦办公。
Senior Pursuits Manager
Senior operations manager job in Houston, TX
Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients.
We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments.
This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused.
ESSENTIAL DUTIES & RESPONSIBILTIES:
Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals.
Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution.
Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery.
Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials.
Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations.
Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits.
Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes.
Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business.
Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability.
QUALIFICATIONS:
Education: Bachelor's degree.
5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required.
Extremely strong written and verbal communication skills.
Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment.
Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively.
Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority.
Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions.
Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
QUALITIES & ATTRIBUTES:
Positive, proactive individual who takes initiative and follows through on projects/responsibilities.
Quick learner and highly motivated self-starter who can work with limited guidance.
Confident, compelling communicator with developed presentation skills.
Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality.
Ability to thrive in a dynamic environment.
Superior organizational skills and attention to details.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
Manager Pharmacy Services - General Pharmacy - Full Time
Senior operations manager job in Stafford, TX
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
The Manager Pharmacy Services will manage the day to day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy and committee involvement.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance.
The also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes. xevrcyc
Functions as the Pharmacist In Charge per the state Board of Pharmacy regulations.
Job Requirements:
Education/Skills
Bachelor's Degree required
Experience
6 - 8 years of technical experience preferred
2 - 5 years of Leadership/ Management experience preferred
Licenses, Registrations, or Certifications
RPH License in state of employment required
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Vice President of Texas Operations- HOA Management
Senior operations manager job in Houston, TX
Job Description: Vice President of Texas Operations - HOA Management
We are seeking an experienced, strategic, and results-driven leader to serve as the Vice President of Texas Operations for a premier HOA (Homeowners Association) management company. This role will oversee all operational, financial, and client-experience activities across Texas, ensuring exceptional service delivery, compliance, and growth. The VP will partner with executive leadership to execute the company's Texas expansion plan while maintaining the highest standards of governance, transparency, and community value.
About the Company
A recognized HOA management firm with a very limited presence in Texas.
Focused on professional governance, community enhancements, and proactive financial stewardship.
Committed to ethical leadership, data-driven decision-making, and superior resident and board experiences.
Location
Primary: Houston Texas (Remote-friendly with occasional travel across the state)
Reporting To: President
Travel: 25-40% (varying by portfolio and project needs)
Key Responsibilities
Strategic Leadership
Develop and execute the Texas operations strategy aligned with corporate goals, market trends, and client needs.
Identify growth opportunities, market segments, and service expansions (e.g., portfolio acquisitions, new HOA services).
Lead long-range planning, budgeting, and resource allocation for Texas operations.
Portfolio & Client Management
Oversee a diversified portfolio of HOA management communities, ensuring high-quality governance, financial stewardship, and resident satisfaction.
Ensure consistent service levels, policy enforcement, vendor management, and risk mitigation across all communities.
Establish and maintain strong relationships with Board presidents, property managers, and homeowners, serving as a trusted advisor.
Operational Excellence
Optimize operational processes, including onboarding of new communities, transition planning, and standardized reporting.
Implement scalable systems for collections, assessments, budgeting, reserve studies, and owner communications.
Monitor key performance indicators (KPIs) such as occupancy/participation rates, delinquencies, maintenance response times, budget adherence, and client satisfaction.
Financial Stewardship
Oversee budgeting, forecasting, and financial reporting for Texas operations.
Ensure accurate invoicing, collections, and financial controls; drive profitability and cost efficiency.
Lead capital planning initiatives, reserve analyses, and capital improvement program (CIP) oversight.
Compliance, Governance, and Risk
Ensure compliance with HOA laws and regulations in Texas, including local, state, and federal requirements.
Maintain robust governance practices, conflict-of-interest policies, and board meeting procedures.
Oversee risk management, insurance, contract negotiation, and vendor oversight.
People and Culture
Build, develop, and lead a high-performance Texas operations team (regional managers, community managers, coordinators, and support staff).
Foster a culture of accountability, service excellence, continuous improvement, and professional development.
Recruit, onboard, and retain top talent; manage performance, succession planning, and organizational design.
Technology & Innovation
Champion the adoption of HOA-specific software and technology platforms for financials, communications, governance, and analytics.
Drive data-driven decision-making with dashboards, reporting, and predictive insights.
Stakeholder Communication
Provide transparent, timely updates to Board members and homeowners.
Represent the company at industry events, homeowner association conferences, and community forums.
Qualifications
Education
Bachelor's degree required (Urban Management, Business Administration, Real Estate, Public Administration, or related field).
Master's degree or professional certifications (e.g., CMCA, AMS, PCAM) preferred.
Experience
10+ years in HOA/property management, community association leadership, or related field.
5+ years in a senior leadership role with P&L responsibility, preferably in multi-site or regional management.
Demonstrated experience managing large portfolios and complex communities.
Skills & Competencies
Strong financial acumen: budgeting, forecasting, reserve studies, financial reporting.
Excellent governance and compliance knowledge of Texas HOA laws and regulations.
Proven ability to lead, develop, and retain diverse teams.
Exceptional communication, negotiation, and relationship-building skills.
Strategic thinker with a data-driven, analytical approach.
Customer-centric mindset with a track record of improving resident and board satisfaction.
Change management and project management capabilities.
Working Conditions
Fast-paced, multi-site leadership environment.
Flexibility to travel across Texas for site visits, board meetings, and client engagements.
Hybrid work options depending on portfolio and leadership needs.
Benefits (Illustrative)
Competitive salary with performance-based incentives. $90 - $110K
Health, dental, vision, and retirement plan options.
Generous paid time off and holidays.
Professional development opportunities and industry association memberships.
Car allowance or travel stipend (if applicable).
Area Manager
Senior operations manager job in Houston, TX
American Track
Employment Type: Full-Time
North American Rail Solutions (NARS) is seeking an experienced Area Manager to lead sales and operational activities within the assigned region. This role serves as a key leader responsible for optimizing organizational productivity, ensuring operational excellence, and driving profitability. The ideal candidate brings strong operational expertise, a proven ability to lead teams, and a track record of achieving positive key performance metrics.
Major Responsibilities
Manage the execution of all operations within the assigned area.
Prepare annual budgets, set financial goals, and collaborate with senior leadership to establish sales targets.
Review and analyze monthly KPI reports; coordinate with staff to resolve discrepancies.
Oversee assignment and dispatch of crews and equipment for maintenance and project work within the region.
Participate in pre-production planning meetings and collaborate with engineers, subcontractors, supervisors, and other stakeholders to determine project needs.
Establish headcount targets and participate in interviewing and hiring efforts.
Lead, motivate, and train staff to accomplish company goals and objectives.
Ensure all staff perform their work safely, efficiently, and in compliance with federal, local, and company guidelines.
Maintain regular communication with staff and participate in leadership meetings and training programs.
Prepare and report project activity, status updates, and sales pipeline information for financial review.
Oversee inventory management to ensure accuracy, timeliness, and responsible reporting.
Manage key customer relationships and participate in the regional sales process.
Assess future customer needs and identify opportunities to increase revenue within the assigned region.
Perform all other duties as assigned.
Job Requirements
Education
Bachelor's degree in Business Management, Marketing, or related field; or equivalent work experience.
Work Experience
5+ years of experience in operational or sales leadership.
3+ years of P&L management and budgeting experience.
Skills & Knowledge
Knowledge of rail maintenance and/or commercial construction operations.
Excellent verbal and written communication skills.
Strong organizational skills with exceptional attention to detail.
Advanced proficiency in Microsoft Office.
Proven ability to build and maintain strong professional relationships.
Ability to work effectively in dynamic environments and adjust priorities based on market needs.
Strong planning, time management, and multitasking abilities.
General Manager
Senior operations manager job in Pearland, TX
We are seeking a highly-motivated and experienced General Manager to oversee all aspects of our golf club's operations. The club is a public/private operation owned by and located in an active 55+ community in Pearland, Texas. The General Manager will be a strategic business leader responsible for maintaining a high standard of excellence, promoting an exceptional guest and member experience and ensuring the
facility's financial success. This role requires a leader who can manage diverse teams, including golf operations, course maintenance, food and beverage services, and sales/marketing. This position is supported by an experienced team of full-time professionals, including a Head Golf Professional, a Food and Beverage Manager, a Course Maintenance Superintendent, and an Accounting Manager.
Essential Responsibilities & Duties
Operational Leadership: Coordinate with the Head Golf Professional in the planning, organization, and direction of daily golf course activities and operations, including the pro shop, clubhouse, practice range, and cart rentals.
Financial Management: Develop and administer the annual budget with the assistance of the Accounting Manager and the Board of Directors. Review financial report data and reporting prepared by the Accounting Manager. Emphasis on the development and implementation of strategies to increase revenue and control expenses.
Staff Management: Lead and motivate a high-performing team, conducting performance evaluations and fostering a positive, inclusive, and professional work environment.
Customer & Member Relations: Ensure outstanding customer service and satisfaction by engaging with members and guests, addressing concerns, and implementing programs that enhance the overall experience.
Sales & Marketing: In coordination with the Head Golf Professional, develop and execute marketing plans and promotional campaigns to attract new members, daily fee players, outside tournaments, and promote club events, tournaments, and outings.
Facility & Course Maintenance Liaison: Coordinate with the Golf Course Superintendent on course maintenance and agronomy to ensure the property is in pristine condition and meets the highest standards.
Compliance & Safety: Ensure the club operates in accordance with all applicable local, state, and federal laws and health/safety regulations.
Qualifications & Skills
Experience: A minimum of five years of management experience in a public golf course, private club, or related hospitality industry, with a proven track record of financial performance and customer satisfaction.
Education: A Bachelor's degree in Business Administration, Hospitality Management, Golf Course Management, or a related field is preferred.
Leadership: Excellent leadership, communication, and interpersonal skills, with the ability to manage multiple tasks and resolve problems effectively in a fast-paced environment.
Industry Knowledge: High degree of knowledge of golf course operations, the rules of golf, event planning, and relevant industry software (POS, tee-sheet, club management software, etc.).
Certifications: PGA Class "A" certification or other recognized golf management program certification is a plus, but not required.
Availability: Must be able to work flexible hours, including weekends and holidays, as required by club operations.
How to Apply If you are a passionate, results-driven professional ready to lead our team in Pearland, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to ************************************. We are an equal opportunity employer committed to building a diverse and inclusive team.
Store Director
Senior operations manager job in Houston, TX
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.
THE OPPORTUNITY
Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will:
Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
Create an optimal balance of sales and service by having the right people in the right place at the right time
Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience
THE QUALIFICATIONS
The Boutique Manager has:
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The ability to set clear objectives and inspire the team to reach their highest potential
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
If applicable in location: A-OK Café - Our world-class café located on-site
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.