Logistics Operations Manager
Senior Operations Manager Job 41 miles from Ledyard
Feast & Fettle is seeking a Logistics Operations Manager, reporting to the Director of Operations. This team member will lead operations across our Logistics function and ensure the reliability of our fleet across our fulfillment centers in Rhode Island and New York. The fleet makes deliveries across a service area that spans from Maine to New Jersey. The role will be based at our East Providence production kitchen facility and fulfillment center.
To be successful in this role, you must excel at creating a culture of high performance AND building operational processes that scale. You can expect to have oversight of all fleet and logistics operations across the Northeast including routing, dispatching, fleet maintenance, training, and team management. This includes working closely with all functions of our service, across food preparation, packaging, fulfillment, and customer service. You must love being both in the weeds of day to day operations, and troubleshooting operational problems to improve company performance.
What is Feast & Fettle?
What began as a private chef's business in 2016 has blossomed over the years into the Northeast's leading premium, fully-prepared meal delivery service. And each day at Feast & Fettle, we pour love and care into preparing, packing, and personally delivering weekly menu items to our cherished Member base across the Northeast. Our mission is both simple and expansive: to nourish everyday life. This speaks to the quality of our food, our community engagement, and how our service gives Members the space needed to devote more energy to what matters most in their lives.
We believe accomplishing this mission begins with nourishing the lives of our employees. Among our benefits, all F&F employees enjoy a free weekly meal plan, wellness stipends, and tuition reimbursement. We are committed to fostering a positive and empowering environment in which everyone brings their best selves to work, contributing to the continuous betterment of the company. And it's our culture that really sets us apart from other organizations in the food & hospitality industry. Through reducing barriers folks may be showing up with, we work to provide meaningful growth opportunities for all.
By joining us at F&F, you become part of a transparent cross-department team centering joy and ambition-on an exciting growth trajectory which we engage with mindfulness and care. We grow in service of sustainable profitability, mutual support, and thorough maintenance of the superior quality our Members expect.
What will the Logistics Operations Manager at F&F do?
The Logistics Operations Manager will oversee all aspects of the logistics function, managing a team of approximately 50 individuals, including dispatchers, logistics associates, supervisors, and drivers. The ideal candidate will ensure efficient and effective operations, maintain high performance standards, and support the company's strategic growth initiatives.
Team Leadership: Lead and develop a team of Logistics employees, ensuring alignment with company goals and fostering a culture of safety and accountability.
Dispatching and Route Optimization: Oversee dispatch operations and optimize delivery routes to enhance efficiency, accommodate last-minute changes, and provide an elevated service level that drives customer satisfaction.
Fleet Management: Manage a fleet of 60 vehicles, ensuring regular maintenance, compliance, and vehicle appearance standards in coordination with the Ryder Maintenance partnership.
Training and Development: Implement and oversee training programs to ensure drivers adhere to safety standards and maintain order accuracy.
Budget Management: Manage a logistics budget, including fleet lease costs, labor expenses, fuel and toll expenses, repairs and maintenance, and vehicle cleanliness and presentation.
Process Improvement: Continuously evaluate and improve processes to enhance efficiency, reduce costs, and improve customer satisfaction
Customer Satisfaction: Identify and address the root cause and resolve any delivery-related issues promptly and effectively to ensure that all orders are delivered accurately and on time, maintaining a high level of customer satisfaction.
Performance Metrics: Be accountable for KPIs such as On-Time Deliveries, Route Efficiency, Labor Cost per Order, Delivery Estimate Accuracy, and Delivery Errors.
Collaboration: Work closely with food preparation, packaging, fulfillment, and customer service teams to ensure seamless operations.
Growth Support: Play a pivotal role in expanding logistics operations into new geographic regions, supporting the company's broader growth strategy.
You bring with you:
Proven experience managing large teams, preferably within logistics, fleet, or delivery operations.
Strong proficiency with tools and systems such as Slack, OptimoRoute, Excel, Samsara, and WEX.
Knowledge of DOT compliance (preferred but not required).
Demonstrated ability to manage budgets and optimize operational costs.
Exceptional interpersonal and communication skills.
Proven experience supporting a scaling operation and driving efficiency
Collaborative in nature- you believe that a team works better together than as individuals.
A sense of humor- you bring joy to your work
A rigorous attention to detail, quality and safety standards
A natural sense of urgency and hustle
Eagerness to learn and grow
Strong interpersonal communication skills
Tech savvy, use apps and technologies in everyday life
Schedule: The role requires being in the office from Friday to Tuesday. Our logistics operations currently handle deliveries from Sunday to Wednesday, with additional logistics activities taking place on non-delivery days. You will be responsible for overseeing the core operations of the logistics team, ensuring the team is appropriately staffed to manage peak delivery days on Sunday and Monday.
Competitive benefit package including:
Health Benefits (medical, dental, vision) - F&F covers 65 percent of employee premiums!
Paid Time Off, accrued
Free F&F weekly meal plan membership ($150 weekly value)
401k
Wellness Reimbursement ($50/month)
Professional Development Reimbursement ($1,000/year)
Company-issued MacBook
Paid Parental Leave
Manager Behavioral Health (LCSW, LPC, LMFT, LADC) - Emergency and Inpatient units
Senior Operations Manager Job 7 miles from Ledyard
Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Schedule: Monday - Friday, 8:00am - 4:30pm
Work where every moment matters.
Every day, over 37,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!
For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.
Job Summary
The Manager of Behavioral Health in Emergency and Inpatient units is responsible for clinical and administrative and staffing oversight and strategic planning operations and initiatives for each program and cost center under their direction. Is accountable for the delivery of efficient, quality service and care consistent with each program's specific goals and objectives.
Maintains ethical principles and professional standards of practice in adherence to the discipline's professional code of ethics. May provide direct care as needed.
Key areas of responsibility:
Analyzes Program needs and prioritizes, eliminates impediments, and resolves problems to ensure care, treatment and services are fluid, evidence based and client centered. Establishes performance measures/expectations, identifies and recommends improvement opportunities.
Proactively analyzes departmental processes and workflows to identify opportunities for improvement; develops and implements improvement initiatives.
Manages program's established financial and staffing budgets. Uses resources to achieve the goals and objectives of the departments within established budgets by determining future needs, monitoring actual progress, and allocating resources to meet a changing environment. Supports program development and acquisition of grant related funding as needed.
Communicates effectively and develops collaborative working relationships with internal and external colleagues across departments/functions as well as in the community, considering the needs of the greater good.
Ensures programs of oversight meet standards set by governing bodies, including Dept. of Mental Health & Addiction Services (DMHAS), Psychiatric Security Review Board (PSRB), Dept. Children & Families (DCF), Dept. Public Health (DPH), and Joint Commission.
Manages staff relations including performance management, staff satisfaction, conflict management, scheduling, recruitment, and colleague engagement.
Distributes work and delegates to develop colleagues; monitors progress and creates a motivating and inclusive environment. Coaches, provides frequent feedback, and evaluates work performance.
Leads the development of hospital and/or unit-based programming to meet the clinical and strategic needs of the patients and the milieu.
Qualifications
Master's Degree in Social Work, Counseling, Marriage and Family Therapy or related Human Service field required
2 years of management experience in a healthcare related setting required
3 years of experience as a licensed clinician required
Must be fully licensed in CT as LCSW, LPC, LMFT, or LADC
Valid Driver's License
Excellent communication skills, with the ability to establish relationships within and outside their entity
Demonstrates competencies, including knowledge and behaviors, to meet age specific patient needs.
Focused on personal, patient/client and unit/staff safety
Develops and maintains cultural competence with an understanding of the history, traditions, values, and family systems of client groups as relates to health care and decision-making. Displays sensitivity to and awareness of the diversity in cultural groups and integrates this knowledge into their practice.
We take great care of careers.
Hartford HealthCare provides eligible employees with an extensive benefits package and all the benefits of working with a top-notch organization:
Medical and dental benefits
401(k) plan with employer match up to 7%
Generous paid time off with accrual starting on the date of hire
Discounts on services, products and optional coverages - movie tickets, pet insurance, travel and more
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Senior Manager Clinical Affairs
Senior Operations Manager Job 43 miles from Ledyard
The Senior Manager of Clinical Affairs is responsible for the development and execution of clinical trials from research and development through regulatory approvals and post-market evaluation. The candidate will lead a team for managing clinical relationships and directing the processes that provide evidence to support the clinical validation and adoption of Sentec devices or therapies across the globe. This Manager should be a dynamic leader with strong clinical background and demonstrated experience in the proposal, design, and management of investigator-initiated and company-sponsored clinical trials in a fast-paced, dynamic environment to aggressive timelines.
Key Tasks:
Responsible for developing and overseeing research strategy and agenda for Sentec technologies
Lead team of clinical research professionals managing global investigator-initiated and company-sponsored research programs as well as clinical validation of Sentec technologies
Manage and develop relationships with clinical partners including potential engagement for peer reference, speaking, and advisory activities
Oversee the design, implementation and reporting of clinical trials or quality initiatives that meet the highest standards of excellence for ethics, scientific merit, and regulatory compliance, as well as satisfying corporate goals for study completion and reporting
Your Profile:
At least 5 years' experience designing and executing clinical research programs
Advanced knowledge in respiratory and/or physiological monitoring equipment and therapies
Degree in health-related field required and hands on clinical experience in a hospital setting
Knowledge of current and new healthcare industry trends, technologies, competitors, and place in the market
Ability to pass all vendor credentialing requirements (including COVID vaccines if required)
This is a Hybrid position (work in-office Tues-Thurs; WFH on Monday and Friday
)
with the ability to travel (25%)
Our Offer:
Meaningful work in a rapidly growing company with opportunity for advancement
Directly influence the quality of products and make a difference for patients worldwide
Opportunities for professional and personal growth
Sentec offers competitive benefits like Medical, Dental, Vision, HSA, FSA, and 401K matching, as well as paid parental leave and tuition reimbursement. Sentec emphasizes employee voices and recognizes hard work making it a promising environment for professional growth. Sentec focuses on delivering impactful healthcare products and improving patient care.
Director Of Operations
Senior Operations Manager Job 29 miles from Ledyard
Director of Restaurant Operations - The Martucci Group (RI)
In this key role you will provide operational leadership, financial focus and staff management across 7+ restaurant locations in Rhode Island (and growing!) including upscale casual, pubs, fine dining, fast casual to-go and private function/catering venues. We will be opening a new location on Block island This summer. You will lead FOH teams of up to 200+ employees to achieve sales revenue and cost targets, while aligning everyone to the company's quality, service hospitality, innovation and teamwork standards. Reporting to the President/Owner of The Martucci Group, your passion and experience will be integral to growing our existing footprint from mid-size restaurant group to industry leader and employer of choice in Rhode Island! Check us out at: *************************
Responsibilities
Conduct regular field visits (in-state) to observe site operations, promote sales and service best practices, set and monitor goals, and coach, develop and engage the staff.
Identify and implement service, menu, cleanliness/food safety standards, and ensure training and improvement targets are met.
Write and approve Standard Operating Procedures (SOPs), policies, and training manuals that promote efficiency and continuous improvement.
Develop marketing ideas and promote execution of restaurant events that increase brand awareness, guest engagement, reservations and walk-ins.
Coordinate with home office departments (Food and Beverage, Private Dining, HR, Maintenance, etc.) for smooth execution of new programs, special events, facility renovations, equipment and system upgrades, etc.
Review weekly sales, labor costs, activity reports, to measure progress of site goal achievements; identify improvement opportunities, and coach General Manager(s) to implement.
Partner with Culinary/Food and Beverage Director(s) to understand product/supplier cost variances, menu pricing and opportunities to maintain/maximize profit at one or more locations.
Coordinate rollup of POS and other financial performance data for review with President; recommend new metrics and/or methods to improve or streamline analysis.
Recruit, hire and develop team of General Managers and Assistant General Managers; give performance feedback and identify development to ensure pipeline of management talent.
Develop staffing plans and execute recruiting to prepare for new site openings
Lead and coach managers in best practice hiring, training, performance management and progressive discipline of restaurant staff.
Promote positive and inclusive work culture; investigate and resolve employee relations issues and team conflict, as needed.
Must be available to work nights and weekends AND travel daily between East Greenwich, Smithfield, Block Island and Narragansett, RI
Experience/Education and Skills
5+ years multi-site restaurant management experience as Director of Operations or equivalent; new site opening experience preferred
BS/BA or Technical Certification in Business or Hospitality Management; OR equivalent
additional
years of restaurant management experience
Financial Acumen (Analysis/Accounting Principles/Restaurant P&L)
Restaurant Data Systems, Performance Metrics and Reporting
Proven SOP and Policy Development
Computer savvy, MS Office: Proficient; MS Excel: Advanced
Leadership Competencies
Self-Starter
Outstanding Communicator and Brand Ambassador
Independent Problem Solver
Accelerates Change - Thinks Systemically, Manages Ambiguity
Builds Talent - Attracts, Coaches & Develops People
Inspires Teamwork - Promotes Collaboration, Resolves Conflict
Compensation includes: competitive base salary of $125,00 - $135,000 plus up too +10% Management Bonus based on ops Metrics, paid time off, 401k with 100% match (first 6%).
Front Line Manager (2nd Shift)
Senior Operations Manager Job 42 miles from Ledyard
7286 - Hartford - 89 Weston St, Hartford, Connecticut, 06120
CarMax, the way your career should be!
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.
Training includes learning the following:
Roles and responsibilities of functional areas within Service Operations
End to end production process including inventory management, cosmetic and mechanical repair
Fundamental management skills of leaders at CarMax through our Management Development Program
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Principle Duties & Responsibilities:
Ability to demonstrate learnings throughout the training program
Support the execution of store procedures and processes
Successfully complete the Management Development Program
Qualifications:
3+ Years of experience as a Manager experience preferred
Work through and manage a team to achieve goals
Read, interpret and transcribe data in order to maintain accurate records
Demonstrate the ability to multi-task
Speak and listen effectively in working with customers/associates, both in person and over the phone
Demonstrate computer skills with a variety of common and proprietary software
Possess a valid Driver's License
Working Conditions:
Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.
Requires walking or standing for extended periods of time.
Variety of work schedules with shifts that may include nights, weekends, and holidays
Occasional travel to other work locations
Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
Wears CarMax clothing (acquired through the company store) at all times while working in the store
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create and contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Hartford District Manager
Senior Operations Manager Job 42 miles from Ledyard
Title: District Manager
Reports To: Regional Manager
Department: Field
Salary Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities.
What You'll Do:
-Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district.
-Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services.
-Work to build relationships with customers, providers, and technicians in an assigned district.
-Source, vet, and manage provider and technician base, ensuring quality delivery of services.
-Must respond with a sense of urgency to escalations and customer requests.
-Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations.
-Provide key market information and contribute to DMG's long and short-term strategies.
-Own RFP initiatives while negotiating with providers to secure target financial goals.
-Manage district and travel expenses within or below budget.
What You Need:
-Bachelors degree preferred and/or relative experience; HS Diploma or GED required.
-Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook.
-Embrace technology - experience using smart applications like an iPad or iPhone is a plus. -Preferred experience with CRM software.
-Valid Driver's License; must provide own vehicle.
-Possess and demonstrate a proactive, entrepreneurial work style; able to work independently.
-Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection.
-Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests
-Ability to manage the stress of a fast-paced environment.
-Ability to meet the in-person requirements of the team and/or business needs.
What You'll Get:
At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
-Health, dental and vision coverage on day 1.
-Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
-Paid Primary and Secondary Caregiver leave.
-Employee Assistance Program to assist with everyday challenges.
-Paid time off to volunteer.
Divisions Maintenance Group is an equal opportunity employer.
Regional Operations Manager
Senior Operations Manager Job 48 miles from Ledyard
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials.
Job Summary
Oldcastle APG is searching for a results-oriented Regional Operations manager to join our fast-paced, high growth, industry leading business. We operate under a decentralized business model that emphasizes autonomy and leadership while also requiring effective communication with multiple functions, key contacts, and local business operations. This person will oversee our 3 dry-mix concrete plants in the region.
Reporting directly to the VP of Operations, as part of the APG New England business, in this critical role you will lead, direct, and manage multiple manufacturing sites within the region. Additionally, you will be responsible for Safety, Quality, Productivity, Housekeeping, Preventative Maintenance, Regulatory Compliance, Talent Development, and overall financial results of your assigned manufacturing sites.
In this fast paced, growing organization those that are highly motivated and driven to results will have the opportunity to succeed and advance.
Manages across assigned manufacturing sites to align and maximize Safety, Quality, Productivity, House Keeping and Preventative Maintenance
Ensures all OSHA and other regulatory compliance is maintained
Builds competent leadership teams in each location and supports them through employee development
Leads ad hoc project teams to support customer solutions and capital improvements
Researches and implements manufacturing best practices
Breaks down annual/monthly goals into meaningful metrics for each plant, and holds team members accountable for achieving desired results
Leads production planning to balance demand at lowest cost and highest service levels
Drives continuous improvement and operational excellence
Coach and mentor Plant Managers to boost efficiencies, control costs, and maximize plant capabilities
Collaborate with regional leaders to achieve collective goals
Facilitate accurate reporting of production and inventory
Requirements
Bachelor's Degree in engineering, business management, finance, or other technical field; or equivalent combination of education and professional experience
7+ years of leadership experience in Operations Management or equivalent transferable experiences
Strong financial acumen with demonstrated results in P&L management
Proven ability to communicate effectively and diplomatically as well as maintain relationships as they change over time
Ability to thrive and adapt in a fast paced, stressful, dynamic, and changing work environment
Ability to travel up to 75%
Strong interpersonal and organizational skills
Demonstrated ability to work in a collaborative team environment
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
Operations Manager
Senior Operations Manager Job 40 miles from Ledyard
Providence, RI
$80k salary
A family run company that has been in business for almost 100 years is looking for an Operations Manager to run a retail distribution center in Providence, RI. This distribution center is less than 100k sq. ft. with 60+ employees.
To be successful in this position ideally you have…
Experience with high volume of SKUs
Knowledge of WMS
Ability to work in a fast paced distribution environment
A minimum of 5 years of managerial experience in distribution
Retail distribution experience preferred
If this sounds like YOU…Send me your resume!
hholdaway@irisrecruiting.com
Store Manager
Senior Operations Manager Job 47 miles from Ledyard
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. One Energy has been recognized as the Operator of the Year in New England through our flagship Fresh Village Brand. This achievement is a testament to the hard work, dedication, and excellence of each team member. At One Energy, our commitment goes beyond accolades - we aim to provide continuous learning and growth opportunities for all our team members. This recognition only strengthens our resolve to foster an environment where everyone can thrive and reach their full potential.
We are passionate about health and fueling our bodies with the best ingredients. When we noticed a need for fresh, healthy, and convenient food options for our customers, we decided to do something about it. Fresh Village, One Energy prides itself in being a welcoming, caring, friendly, healthy work environment, with Managers who care about their employees. Employees agree!
Great training
Opportunities to grow and gain new skills and knowledge within the company
Accommodating and flexibility to needs of the employees' schedule, always finding away to make it work for the employee and Fresh Village.
Great pay and incentives
HR great with allowing me the time off I need and answering any questions or concerns employees ask.
Acknowledge and recognize employees for their accomplishments and contributions to the company. “The company wants you to succeed as an employee” D.L.
We worked with local farmers, vendors, and a culinary professional to create a delicious, handcrafted menu and expanded our offerings.We support the communities we are a part of and make a difference in the world around us.
Job Summary:
The Store Manager is responsible for all aspects of daily operations at our gas and convenience store locations. This includes providing exceptional customer service, implementing, and executing customer loyalty programs, reconciling accounts and transactions, supervising staff, and developing and training the sales team and Assistant Manager. The Store Manager will also establish and maintain positive relationships with outside vendors, manage product inventory, and communicate regularly with company headquarters. (We have Store Manager opportunties in more than one location for this role.)
Key Responsibilities:
- Set goals for sales, service environment, merchandise moves, shrinkage figures, and expense controls.
- Provide training and feedback to employees.
- Establish effective communication with sales personnel to ensure they are informed of merchandising policies and programs.
- Maintain operational records, including daily transaction documents, sales reports, and loss summaries.
- Work directly with vendors to place merchandise orders for the store within the allotted budget.
- Ensure that inventory is handled, stored, and processed to minimize loss or damage.
- Establish and carry out shrinkage control discipline and programs, including inventory audits.
- Supervise and participate in unloading, sorting of merchandise, stocking shelves, ticketing merchandise, and reconciliation of all cash and inventory transactions.
- Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and customer service areas process customers in a timely manner.
- Handle escalated customer issues and resolve problems within the store.
- Determine and distribute work assignments to employees.
- Ensure maintenance, cleaning, and store appearance meet company standards.
- Maintain store-level compliance with company standards of safety, security, facility maintenance, postings/notifications, and other administrative duties.
- Perform other store duties as needed to ensure smooth operations and meet customer needs.
- Supervise approximately five or more store personnel at a time.
Qualifications:
- Proven experience as a store manager or in a similar managerial role.
- Strong leadership and team management skills.
- High level of organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to manage and motivate a team to achieve goals.
- Experience in inventory management and loss prevention.
- Customer-focused mindset with a passion for delivering outstanding service.
- Ability to handle stressful situations and resolve conflicts.
- Flexibility to work various shifts, including weekends and holidays.
-Some College education
- Proficiency in MS Office software.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health and dental insurance.
- Life Insurance
- Benefits through Aflac
- Paid time off and holidays
- Retirement plan options
- Opportunities for career growth and development within a rapidly expanding company.
- Opportunities for ongoing training and professional development
- Employee discounts on products
- Free Coffee!
Store Manager
Senior Operations Manager Job 40 miles from Ledyard
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Providence Place
Providence, RI
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Store Manager
Senior Operations Manager Job 48 miles from Ledyard
Join Our Team as a Store Manager at Jordan's Furniture!
Are you passionate about retail and inspired by the opportunity to lead a talented team? If you thrive in a dynamic environment and are looking for a company that values family and growth, we want to hear from you! Looking for an amazing Leader for our Farmington, CT location in the Westfarms Shopping Center, where we prioritize attracting and retaining top talent.
Why You'll Love This Job:
Family Atmosphere: At Jordan's, we treat each other like family. Your success is our success!
Dynamic Environment: Enjoy a fast-paced setting where every day is exciting and fulfilling.
Competitive Compensation: Earn a competitive salary PLUS commission while empowering our store team to reach their full potential-experience the best of both worlds!
Endless Career Growth: Your future is bright here. Explore limitless opportunities for advancement!
Why You'll Love Working at Jordan's Furniture:
Comprehensive Benefits: Enjoy medical, dental, vision, and more!
Unique Company Culture: Be part of a fun and vibrant workplace that prioritizes your happiness.
Generous Employee Discounts: Who doesn't love a great deal?
Fun and Engaging Environment: Join a team that celebrates achievements and fosters a positive atmosphere!
Key Responsibilities:
As the Store Manager, oversee daily store operations, ensuring a seamless shopping experience for our customers.
Analyze store operations to implement effective procedures and improve efficiency.
Conduct performance evaluations and provide constructive feedback.
Coordinate and actively participate in departmental meetings, workshops, and training initiatives.
Identifies and develops leaders by thinking strategically to support our strategic priorities
Connect with, observe and coach employees in all departments to support and develop future leaders
Challenge their teams to identify skill gaps and celebrate progress
Responsible for forecasting and managing yearly budgets.
Inspire others to engage, perform and create a work environment which is open, honest, collaborative and accountable through clear, consistent communication that is inclusive and influences their teams
Demonstrate ability to pro-actively identify and respond to business changes and readily shifts roles and prioritize to meet these changes
Establish and build trust across business functions and all departments to achieve goals.
What You Bring to the Table:
Must be a motivating leader with the ability to inspire others to engage, perform and create a positive work environment that supports our Core Values.
5-7 plus years of sales management experience in a high-volume retail environment or equivalent education.
Proficiency in computer skills and retail management software.
Strong multitasking, time-management, and organizational abilities.
A passion for leading and motivating others.
Ability to thrive in a fast-paced, demanding environment.
Excellent interpersonal, written, and verbal communication skills.
Strong reasoning and judgment capabilities.
Proven leadership skills with the ability to motivate and direct a diverse team.
Ready to Make an Impact?
Join us at Jordan's Furniture, where your leadership will shape the future of our store and the lives of our employees.
Apply today to become a part of our vibrant family!
Jordan's Furniture is an Equal Opportunity Employer.
Jordan's has budgeted, but does not guarantee, that the compensation for new hire employees in this position will range from $115k - $125k, this is total compensation inclusive of commissions.
Value Stream Owner - Director of Manufacturing Operations
Senior Operations Manager Job 40 miles from Ledyard
**Requisition ID: R10173491** + **Category:** Manufacturing and Production + **Location:** Devens, Massachusetts, United States of America | East Hartford, Connecticut, United States of America + **Clearance Type:** None
+ **Shift:** 1st Shift (United States of America)
+ **Travel Required:** Yes, 50% of the Time
+ **Relocation Assistance:** Relocation assistance may be available
+ **Positions Available:** 1
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
AOA Xinetics (AOX), a wholly owned Northrop Grumman Space Systems (NGSP), Payload and Ground Systems Division Business Unit, is a leading supplier of complex electro-optic and photonic systems and subsystems that control and manipulate light waves for a variety of applications. AOX designs, develops, and manufactures precision, advanced optical products and systems such as deformable mirrors, optical systems, adaptive optics control systems and silicon carbide optical structures for the U. S. Government, commercial customers, and U.S. defense prime and second-tier contractors. Markets for these technologies include civilian astronomy and semiconductor capital equipment as well as defense ISR and Directed Energy. We are currently seeking a **Value Stream Owner** to provide operational leadership and execution support to the AOA Xinetics sites in Devens, MA and East Hartford, CT. **This position may be located in Devens, MA or East Hartford, CT**
Learn more about AOX at
**Overview**
Reporting to the Mission Enabling Products (MEP) Director of Manufacturing Operations, the **Value Stream Owner** is accountable for complete operational execution, from contract award through delivery to external and internal customers, for the entire AOX strategic business unit.
**Role and responsibilities:**
+ Develop the consolidated AOX operations functional plan and roadmap to implement an operations operating model and value stream organizational design. Evaluate and implement AOX and business unit operations and product best practices. Implement operations daily management standards, standard business systems and tools, and align improvement focus with engineering and programs teams.
+ Accountable to meet or exceed the operations safety, quality, delivery, employee and cost (SQDEC) expectations of external and internal customers across all AOX products/programs. Ownership and accountability for effective hand-offs through all functional and process center areas. Own, execute and continuously improve daily management processes and communicate/escalate key issues to leadership and throughout the organization
+ Provide direct leadership to master scheduling, product value streams, process centers, functional leaders (manufacturing engineering, quality, production planning and material control) to achieve product and site goals
+ Collaborate and coordinate with Program Management, and business support functions (Finance, contracts, and human resources) to achieve product and site goals via sharing of resources, tools, equipment, and processes.
+ Accountable to meet/under-run AOX manufacturing rates and manage overhead and direct labor yield (DLY) rates. Authority for all operations hiring, onboarding and training plan.
+ Develop facility capital project plans and prioritize AOX cap-ex spending, in collaboration with programs and engineering functions, and ensure continuous monitoring of projects and achieve performance/quality, delivery, and budget commitments.
+ Own AOX operations resource management, escalation, prioritization, and conflict resolution decisions.
+ Strengthen the operations team through develop and deploy operations strategies and tactics to leadership team, coaching and personnel development, intense focus and ownership of leadership and employee development, and ensure discipline and continuous improvement of all process standards
+ Support customer proposals through delegation participation and approvals and ensure management team provides basis of estimates for labor and schedule durations
**Basic Qualifications:**
+ Bachelor's degree with at least 10 years of operations, engineering, and/or program leadership experience
+ Requires a proven track record and passion and relentless drive for achieving manufacturing and operational results, financial results, and effective and timely decision making
+ Root cause problem solving and continuous improvement skills
+ Broad technical experience, preferably in optics
+ Knowledge and experience with executing process standards and risk management identification and mitigation
+ Requires experience creating a culture of engagement and inclusion, continuous improvement and teamwork
+ Experience interfacing with external customers and developing customer relationships
+ Ability to travel up to 40% of the time to provide additional support to other MEP sites
+ Ability to obtain and maintain a Security Clearance is required
+ US Citizenship is required
**Preferred Qualifications:**
+ Degree in STEM discipline and/or Business Administration
+ 5 years' experience managing Operations functional leadership
**Salary Range:** $179,600 - $269,400
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Global Operations Manager of Customer Success and Growth
Senior Operations Manager Job 42 miles from Ledyard
**The Company** Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. ** We're looking to add a **Global Operations Manager of Customer Success and Growth** to join Teletrac Navman! This role will lead the overall operational strategy in conjunction with Operations and Customer Success Leadership, enabling the organization to optimize customer engagement, insights, retention, and growth of our customer base. As a Global Operations Manager, Customer Success and Growth, you will lead efforts to optimize Customer Success processes, leverage technology for productivity improvements, and ensure data integrity. You will collaborate across teams to drive customer satisfaction and growth, while supporting leadership with strategic insights and decisions
**Responsibilities and Duties**
+ Salesforce and Technology Management
+ Leverage Salesforce to implement scalable processes, maintain data integrity, and drive productivity and retention efforts with the Customer Success Specialist team.
+ Collaborate with Customer Success leadership and Salesforce administrators to scope, implement, and train on process improvements, driving impactful updates in partnership with stakeholders.
+ Enhance productivity by leading the adoption, implementation, and reporting of technology solutions, optimizing Customer Success programs, and driving process improvements.
+ Data and Reporting
+ Manage global Customer Success data, analytics, and reporting efforts, ensuring reporting centralization and data integrity. Provide actionable insights and develop plans in partnership with leaders.
+ Support data-driven decision-making by creating and maintaining reports and dashboards, analyzing retention and growth metrics, and offering insights on customer health and trends that aid in reducing customer risk.
+ Cross-Functional Collaboration
+ Work cross-functionally to scope and implement projects and initiatives that drive customer adoption, value, satisfaction, retention, and growth.
+ Establish and maintain CSM territories and portfolios aligned with business needs across systems.
+ Strategic Initiatives
+ Collaborate with leadership and stakeholders to design and manage Customer Success commission and incentive plans, including ongoing performance calculations.
+ Partner with leadership to develop and implement churn reduction and voice of customer strategies that enhance the customer journey throughout the lifecycle.
+ Organizational Advocacy
+ Advocate for Customer Success with internal stakeholders, driving organizational change and fostering a customer-centric culture.
+ Assist with strategic projects and other duties as needed to support the broader goals of the Customer Success organization.
**Qualifications**
At Teletrac Navman, we believe in your potential to make an impact. And we believe in giving you the opportunity, accountability and visibility to do just that.
**Required Skills / Qualifications**
+ Strategic thinker with a positive, "can-do" attitude and excellent problem-solving skills.
+ Degree in a technical or business discipline or equivalent experience.
+ Minimum of 5 years in project management related to Customer Success, Sales, and Technology.
+ Ability to deliver high-quality work with minimal supervision, manage multiple projects in a fast-paced environment, and demonstrate keen attention to detail.
+ Strong communicator with the ability to engage effectively with all levels of leadership, and ability to build collaborative relationships cross-functionally and across the globe.
+ Proficiency and working experience with SFDC or equivalent CRM software, including reporting, and proficiency in Microsoft Excel, PowerBI, and/or other reporting tools.
+ Prior SaaS experience in the Transport or Telematics industries is advantageous.
+ Discretion with sensitive information, sound business judgment, and a commitment to stakeholder outcomes.
+ Passionate about customer experience with a methodical approach to problem-solving
+ 25% Domestic and International Travel required
The base compensation range for this position is **$120,000 to $175,000** per annum. Your actual base salary will be determined based upon a number of factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
**Teletrac Navman** **is a leading software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. It tracks and manages more than 500,000 vehicles and assets for more than 40,000 companies around the world. With headquarters in Orange County, CA, we have an international presence with additional offices in the United States, United Kingdom, ANZ and Mexico. Check our website at *************************
**Vontier** **is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies-Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems-are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier's pioneering solutions advance safety, security, efficiency, and sustainability worldwide.**
**\#LI-LP1**
**\#LI-Remote**
"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Operations Site Manager - Wethersfield (Ref: CO01/019) FTC
Senior Operations Manager Job 39 miles from Ledyard
Job title: Site Manager (Day & Night) FTC
Department: Contingency Operations
Reporting to: Regional Operations Manager (Self-Run Sites)
Contract type: Initially a 6 month Fixed Term Contract with the possibility to extend
Hours of work: 44 per week, working 12-hour shifts, Sunday - Monday, including nights/weekends. 5-week shift pattern to cover 7 days a week, shifts will be agreed in advance.
Salary: £50,000 - £60,000 per annum depending on experience
As Site Manager based at Wethersfield, you will be responsible for Staff and Service User management, with full delegated responsibility for the Wellbeing of Service Users (SUs) and the infrastructure of the site.
You will be the first point of contact with staff and sub-contractors and have full responsibility to manage them and ensure that Clearsprings Ready Homes interests and the requirements of the Home Office are met in a timely, commercially conscious, and compliant manner.
Wethersfield's sole purpose is to provide temporary, safe accommodation to the Service Users onsite.
The suitable candidate must have experience in people and site management.
This role requires a leadership that encompasses oversight throughout the working week and silent hours, including nights and weekends.
Procedures
Daily close and effective liaison with stakeholders including the Home Office, sub-contractors (such as facilities management), local GPs, PHE, HSE, Migrant Help etc.
Ensure all elements of mandatory and contractual HSE details are met, including maintaining register of all Fire Risk Assessments (FRAs), occupation certification/licensing, fire doors and extinguisher standards, repair requirements, inspection dates and pro-active inspection plan and repair chronology.
Maintain register of all expenditure, listing:
Nature of the expenditure, note that Home Office must submit a Statement of Requirement before any work to request quotes or make procurement selection),
Who requested the expenditure (may only be Clearsprings; sub-contractor may only submit via Clearsprings management)
Date of expenditure submission to Home Office commercial (two quotes),
Date of Home Office approval receipt (by whom), note Home Office must give a Purchase Order number to be quoted on all subsequent communications),
Date of procurement order made (to whom), purchase order number used,
Date equipment arrives (Home Office to be notified),
Statement of where the purchase is located and how used.
Maintain comprehensive photographic register of all aspects of the sites, so that SU events as well as proof of works undertaken is held and can be used as proof to the Authority.
Undertake daily walkaround inspections that allows supervision of the facilities and occupants, reporting each defect to the issues log.
Attend every Home Office, CFPIG and other stakeholder meeting on site.
The flexibility to assume the roles of other site managers as and when required.
Maintain and when necessary update the site SOPs including,
The sites' Business Continuity Plan
Contingency / Emergency Evacuation Plan
Fire Emergency Identified on Site
Covid-19 Management Plan
Infection control including Lateral Flow Test SOP
The role requires a range of skills including:
An ability to manage the staff and subcontracting team operationally and commercially, maintaining Clearsprings as the POC with the Home Office and maintaining clear lines of accountability.
A professional curiosity to look at every detail and follow up anything and everything that may not immediately appear correct/best practice.
An ability to react quickly, especially when the safety of the SUs is in question.
An ability to prioritise activities, such that the important always gets done against the required deadlines (and where necessary, requests for actions that have been de-prioritised in favour of the more important are communicated back to avoid disappointment and misunderstanding.
The induction of new SU
Managing anti-social behaviour, including liaising with sub-contractor teams
Managing vulnerable residents and a strong knowledge of Safeguarding
Ensuring that residents move on in a timely manner
The effective management of voids in order to maximise availability to the client.
Property defects identification
Site inspections
Repairs completion to an excellent standard
Day to day/ Night supervision of the staff/ Sub-Contractor staff
Stakeholder management
There is a high need to ensure that standards of health and safety, including statutory requirements, are maintained and that our Service Users and staff are kept safe by ensuring fire safety is prioritised
Connect and Collaborate
Work closely with your line manager and team members
Collaborate with others, attending meetings as required
Supporting team members and provide on-the-job training
Provide cover for other staff as agreed by line manager
Liaise regularly with sub-contractor line manager and team members Helping/providing cover for other team members and stakeholders as required
Attending team and other staff meetings (mandatory attendance at Home Office, Police,
CPFIG and other statutory body meetings)
Responsive
Keep up to date with all written and verbal communications (i.e., emails/messages/calls)
Ensure all records are maintained and kept up to date according to company policies and procedures
Keep up to date with all written and verbal communications (i.e., emails/messages/calls)
Respond quickly to line management requests
Ensure all records are maintained and kept up to date according to company policies and procedures
Talented
Monitor own work levels, progress and development in the role
Undertake all core learning and development programmes as required
Undertake relevant learning according to agreed Personal Development Plan
Trusted
All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.
Agile and Diverse
Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project
Professional
Maintain a good understanding of the legislation of the contract
25 days annual leave plus national bank holidays
Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
Life Cover (2 x basic salary)
6-month probation period
Employer pension contribution (4% employer, 4% employee)
Laptop/Phone/other equipment if required as part of job role
Referral Scheme
DIVERSITY STATEMENT
Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
MODERN SLAVERY STATEMENT
Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.
SAFEGUARDING STATEMENT
Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.
All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.
This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.
We reserve the right to close the advert early if there is a higher level of interest that expected.
Director of Operations
Senior Operations Manager Job 36 miles from Ledyard
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you!
Position Summary
Under the supervision of the Chief Operating Officer (COO), the Director of Operations is responsible for developing, managing and directing the operations, programs and activities of clinical programs across multiple locations; Oversees implementation of new programs and services, serves as a liaison with external agencies, oversees education and training of clinical staff, and serves as a member of the Corporate Compliance Committee.
Salary Range: $100,000 to $125,000
Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues' pay.
Essential Functions
The Director of Operations has responsibility including but not limited to:
Clinic Administration : In collaboration with Clinic Supervisors, responsible for directing, planning, organizing and supervising the clinical operations across multiple sites; Provides consistent supervision and support to Clinic Supervisors to ensure goals are met consistently and timely for all program requirements; Ensure effective implementation and maintenance of concepts, principles and processes across clinics. Develop, review and update policies, procedures, process improvement, training, and evaluation that help support efficient clinic workflows.
Supervision and Training: Works with Clinic Supervisors to provide educational oversight and training competency on functions related to care planning, clinic documentation, and quality performance improvement standards; Ensure communication of goals, objectives, policies, and procedures both up and down the chain of command.
Planning and Coordination: Participate on the agency's management team; Work closely with the advocacy, residential and legal teams to coordinate services to clients; Maintain a working relationship with outside agencies; Coordinate meetings with other mental health provider programs.
Orientation/Training
Employee agrees to participate in orientation and training required by both regulatory and funding agencies as well as accreditation standards, to include but not limited to corporate compliance, and HIPAA Privacy and Security.
Minimum Qualification Requirements
A graduate degree in social work, psychology or allied science with a current and valid license in the state of Connecticut as an LCSW or LPC. The applicant should have at least six years of full-time paid experience in the behavioral health treatment field, preferably in the area of substance abuse, and at least five years of administrative experience.
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such can not be provided in the organization internally.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
#rcar
Vice President of Health Center Operations
Senior Operations Manager Job 49 miles from Ledyard
Fair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is "To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive."
For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.
Job purpose
The Vice President of Health Operations (VP) holds primary accountability for the organization's operational performance across key areas. The VP plays a central role in strategic planning, program development, operational execution, and facilities management to support the mission and goals of FHCHC.
Duties and responsibilities
Reporting to the Chief Operations Officer, the VP of Health Center Operations collaborates closely with the COO and partners with executive leadership and other key stakeholders to ensure that the operational activities align with and advance organization's strategic objectives. Typical duties include but are not limited to:
* Clinical Practice Initiatives:
* Provide planning and decision support for clinical programs to meet annual operating targets, providing clinician productivity, financial analysis and program effectiveness. Collaborate with clinical leadership on long term planning, as well as analysis and resolution of short-term issues. Suggest solutions and implement decisions.
* Facilitate site based operations councils to review periodic productivity, quality, service, fiscal and other performance metrics. Monitor and report on key performance indicators, providing regular updates and recommendations for improvement.
* Working with COO, implement changes at the clinical level as appropriate, with goal of improving efficiency, productivity and customer satisfaction.
* Lead cross-functional teams to analyze existing processes and identify areas for improvement and increased productivity.
* Implement operations of new sites and programs including 390 Grand facility, med-peds residency program, and Harm Reduction center, among others.
* Facilities Department oversight
* Provide leadership and accountability for the success of multiple site projects
* Prepare bid specifications for equipment and projects; coordinates bidding process with Finance Department.
* Prepare and manage operational and capital budgets for facility maintenance and ensure goals and benchmarks are achieved.
* Review monthly financial reports for compliance with budget.
* School Based Health Center Program oversight
* Liaise with Board of Education or school leadership in three school districts to further the goals of growth and access for the SBHC program
* Provide operational oversight to the SBHC program including medical, dental, and behavioral health service lines
* Prepare and manage operational and grant budgets for and ensure goals and benchmarks are achieved.
* Review monthly financial reports for compliance with budget.
* Participate in the development of the long-term strategic goals/plans and implements the objectives necessary to fulfill the mission/vision of the organization. Direct additional programs and projects as identified by the COO to address the needs of the organization and acts as a rapid response leader to emerging issues.
* Represent FHCHC in the community to support and further FHCHC's mission
Qualifications
Bachelor's degree in business, healthcare administration, or similar required; Master's degree preferred (e.g. MBA, MHA, MPH). Five or more years of progressively responsible management experience within a health care facility or group practice also required; FQHC experience preferred.
The selected candidate will have:
* A history of effectively managing multiple competing responsibilities with the ability to prioritize and drive critical business objectives
* Demonstrated analytical skills and ability to think strategically and solve problems
* Strong project management skills
* Strong business and financial acumen with knowledge and skills in strategic and business planning
Direct Reports
* Director of Facilities
* Director of SBHC Operations
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Operations Manager, Logistics and Converting (4941)
Senior Operations Manager Job 48 miles from Ledyard
You have a choice of where you want to work! We invite you along on our journey to Purify and Protect, with Every Fiber, for a Sustainable World. We aim to attract, retain, and energize passionate people, like you, by investing in your professional development and providing opportunities for personal growth. Do your values align with ours? Accountability, Growth mindset, One team, Care and a fair and inclusive work environment for everyone, everywhere! We strive to meet the highest standards of corporate citizenship by protecting the health and safety of our team, safeguarding the environment, and creating a long-lasting, positive impact on the communities where we do business. Are you with us?!? Purpose of the job Ensure profitable, cost-effective and efficient production, scheduling and operations; satisfy technical specifications and schedules of delivery for Food, Medical, Industrial, Filtration and Wipes roll goods and logistics & converting, in accordance with company standards and procedures. Provide oversight of all operations including manufacturing, converting, maintenance, quality, safety, environmental, supply planning, regulatory compliance, and development of staff. Key performance indicators include uptime, waste, yield, quality complaints, fixed costs, safety and environmental metrics. Main responsibility areas/Essential Functions * Assists Company officials and senior staff members in the development and formulation of long and short-range planning, policies, programs, and objectives that guide the organization in maintaining and improving its competitive position and the profitability of the operation. * Assures efficient, safe and reliable operation of all machines and equipment. * Assures compliance of plant operations with company policy, and federal, state, and local regulations. * Assures efficient and economical pulp and paper manufacturing operations through planning and implementing cost reduction and productivity improvement programs. * Assist in preparation of capital and operating budgets. * Assures manufacturing operations that meet sales commitments and are within time, cost, and quality requirements. * Contributes to manufacturing strategic planning and policy making, through active participation in manufacturing staff activities. * Assures continuity and development of a motivated staff, capable of meeting current and future divisional manufacturing needs. * Develop and implement strategies to effectively utilize the capabilities of all staff assigned. * Takes an active role in providing performance feedback and developing careers of direct reports. * Structure the manufacturing organization to contain cost and improve operating efficiency. * Responsibility for maintaining a non-union environment. * Maintain a highly motivated and well-trained work force in a highly competitive labor market. * Be accessible to subordinates and knowledgeable in manufacturing technology to recognize good performance and offer assistance when required. * Provide leadership in directing the quality effort in the manufacturing area. * Actively leads and supports Lean quality initiatives. * Works with teams to resolve customer complaints, and to improve health and safety environment. * Initiates actions to prevent the occurrence of any nonconformities related to product, process, and the quality system. * Interacts with sales, R&D, and logistics on a weekly basis to ensure customer satisfaction is optimized * Routinely interface with customer during site visits, audits or at customer's site. Establishing joint lean initiatives * Ability to fill in and run other departments while acting as a Plant Manager * Responsible for the execution of the Capital Improvement plan in the Mill * Communication (position's responsibility for communications both within and outside the organization) Internally Excellent interpersonal and communication skills; fluency in English Externally Develop vendor relationships as needed; Excellent interpersonal and communication skills; fluency in English Experience and education (minimum level of knowledge and skills to fulfill one's responsibilities) Work experience *
Bachelor's degree required, or an equivalent combination of education and experience, Master's preferred. * At least 15 years of supervisory experience required, preferably in a manufacturing environment. * Thorough knowledge of manufacturing processes, supply planning, purchasing, logistics, lean, quality, sourcing, maintenance, energy management, technology, engineering principles, concepts and trends affecting equipment. * Able to handle multiple, complex issues at once. * Able to communicate with all levels of the Manufacturing organization, including hourly and salaried personnel. * Prepared to respond to special production situations that may arise 24 hours/day, 7 days/week. * Provide guidance to direct reports, delegating as needed, but able to step in as situations warrant. * Able to tolerate occasional environments that are hot, wet, with exposure to high noise levels. Able to wear personal protective equipment as dictated by appropriate safety rules, including hair net, safety shoes, hearing and eye protection. * Able to climb ladders, enter confined spaces, walk on overhead catwalks to inspect machine equipment and finished product. * Ability to speak other languages in addition to English is a plus. * Must have knowledge of Ahlstrom Information Security policies and is for his/her own part responsible for ensuring information security when handling information and maintaining or using information systems or information networks Formal education Bachelor's degree, or an equivalent combination of education and experience, Master's preferred. Required competencies Leadership - Achieving results through people by successful objective setting, performance review, motivation, delegation, teambuilding, gaining commitment and empowerment. Being a good role model and practicing the "Frontline Leadership Skills." Direction/Delegation - Assigning tasks, giving clear directions. Making full use of appropriate/available resources. Must be able to climb ladders, walk excessively at times, and lift 50 pounds Available to travel as needed Creative thinking / Problem solving. Ahlstrom is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which we are firmly bound. Ahlstrom will not engage in discrimination against, or harassment of, any person employed or seeking employment with our company based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law. About Us. Ahlstrom is a global leader in combining fibers into sustainable specialty materials. Our purpose is to Purify and Protect, with Every Fiber, for a Sustainable World. Our vision is to be the Preferred Sustainable Specialty Materials Company for all our stakeholders. Our three divisions, Filtration and Life Sciences, Food and Consumer Packaging, and Protective Materials, address global trends with safe and sustainable solutions. Our net sales in 2023 amounted to EUR 3.0 billion and we employ some 7,000 people. Learn more at ****************
Logistics Manager - Yard Operations (Sun-Wed Overnight)
Senior Operations Manager Job 47 miles from Ledyard
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Schedule: Sun-Wed, 6:00pm-6:00am (Additional days and hours as needed to support operational needs. Customer operations span 24/7)
Compensation: Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.
The salary for this position ranges from $75,000 to $85,000. Salaries may be supplemented with a 10% annual bonus as applicable and/or as business conditions allow.
MOVE YOUR CAREER FORWARD WITH RYDER!
If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
The Logistics Manager is responsible to manage all activities associated with the efficient operation of accounts. This includes P&L responsibility, ensuring customer satisfaction, compliance, employee relations and safety.
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
Comprehensive training and the ability to continue your professional development
Regional and local Ryder resources to help guide and support as we grow this offering.
The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
12 weeks of paid maternity leave.
Additional day of Paid Time Off for Military Veterans.
We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer's expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!
You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.
In addition, YOU are the management and professional representative of the Ryder organization.
If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!
Essential Functions
Manage the performance of salaried employees as well as hourly paid employees under his/her responsibility, resolve performance issues, and ensure compliance with policies and procedures.
Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands.
Be responsible for the payroll of employees.
Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management.
Be responsible for accounts payable, vendor quotes for purchased materials, and customer invoicing.
Hold Safety & Security meetings, provide safety training and ensure compliance with safety regulations.
Additional Responsibilities
Performs other duties as assigned.
Must be available to work on a flexible schedule on the various work shifts
Skills and Abilities
Builds and manages effective teams
Strong leadership and motivating skills
Strong verbal and written communication skills
Bilingual, English and French (for Quebec locations only)
Effective interpersonal skills
Excellent interpersonal skills within a diverse team environment
Demonstrates problem solving skills
Demonstrates analytical skills
Excellent organizational skills
Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines
Must be computer literate and able to use the Microsoft Office Suite (Excel & Word required)
Excellent knowledge of Transportation and/or Warehouse Logistics operations advanced required
Excellent knowledge of safety and security requirements advanced required
Qualifications
H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Three (3) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
Two (2) years or more managing and leading direct reports required
Excellent knowledge of Transportation and/or Warehouse Logistics operations. advanced required
Excellent knowledge of safety and security requirements. advanced required
DOT Regulated
No
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
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#INDexempt
#LI-RB
Job Category
Logistics
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$75K
Maximum Pay Range:
$85K
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through **********************
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Director of Operations
Senior Operations Manager Job 42 miles from Ledyard
When you work at Whittlesey, you join a diverse team that provides today's business leaders with leading assurance, advisory, tax, and technology services.
Whittlesey is proud to announce that we have been named one of the “Best of the Best" Firms and one of the “Top 200 Firms” by INSIDE Public Accounting (IPA), an award-winning newsletter for the public accounting profession. IPA's annual “Best of the Best” list ranks top accounting firms with superior financial and operational performance in the most recent fiscal year.
We have an exciting career opportunity for a Director of Operations to join our management team. This position is a hybrid position. Hybrid team members alternate between working remotely at the office, or client locations. This model encourages collaboration and creativity while still providing team members with flexibility.
Our Culture
Whittlesey has the experience and expertise of a large, national firm with the responsiveness of a local firm. That means our team members have access to the resources necessary to develop their careers while also receiving personal coaching. From the Managing Partner on down, our leadership fosters an open-door policy. We are committed to providing expert service to our clients across all our service areas, and we know that can only be done by employing talented and driven individuals.
Collaboration and community are key values in our culture. Whether you are new to the Firm or have been here for several years, we respect each team member's unique talents and value their contributions. Whittlesey is dedicated to the communities where we live and work. We sponsor community-driven events throughout the year and encourage our partners and team members to become actively involved in volunteerism.
Benefits and Work-Life Integration
Meeting your professional goals does not mean you must sacrifice your personal life, which is why we adhere to a culture of work-life integration. We offer our team members flexible work schedules depending on their department's needs and a competitive paid time off program.
Whittlesey also offers a competitive subsidized benefit package that includes medical and dental coverage. Other benefits include LTD and life insurance, all paid entirely by the Firm, and a 401(k) plan that includes profit sharing.
What you will be doing
Drive critical innovation operations functions, including planning, budgeting, and reporting, to enable revenue-generating solutions in partnership with senior leaders.
Lead cross-functional coordination to streamline workflows and enhance cost-effectiveness in business processes.
Evaluate and recommend cost-effective software solutions to improve Firm efficiency, overseeing their implementation within set deadlines.
Implement standardized processes to enhance the efficiency of client service teams and optimize performance.
Oversee internal administrative and technology staff, focusing on resource allocation, performance management, and career development.
Establish collaborative relationships with department heads to align on goals and improve operational efficiency, while regularly reviewing and updating policies to support organizational growth.
What you must have
Bachelor's degree in a related field or equivalent years of experience.
MBA strongly desired.
Minimum of eight or more years of related experience, including management responsibilities in an operational or administrative role.
Experience working cross-functionally by driving processes and change within an organization.
Experience working collaboratively with various departments to lead change.
Whittlesey is dedicated to building a diverse and inclusive workforce, so we encourage you to apply even if you feel you may not be an exact fit. Qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin or protected veteran status and will not be discriminated based on disability.
Join us and make a meaningful impact in a collaborative and innovative environment. Apply now to be part of our team!
Manager Behavioral Health (LCSW, LPC, LMFT, LADC) - Emergency and Inpatient units
Senior Operations Manager Job 13 miles from Ledyard
Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Schedule: Monday - Friday, 8:00am - 4:30pm
Work where every moment matters.
Every day, over 37,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!
For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.
Job Summary
The Manager of Behavioral Health in Emergency and Inpatient units is responsible for clinical and administrative and staffing oversight and strategic planning operations and initiatives for each program and cost center under their direction. Is accountable for the delivery of efficient, quality service and care consistent with each program's specific goals and objectives.
Maintains ethical principles and professional standards of practice in adherence to the discipline's professional code of ethics. May provide direct care as needed.
Key areas of responsibility:
Analyzes Program needs and prioritizes, eliminates impediments, and resolves problems to ensure care, treatment and services are fluid, evidence based and client centered. Establishes performance measures/expectations, identifies and recommends improvement opportunities.
Proactively analyzes departmental processes and workflows to identify opportunities for improvement; develops and implements improvement initiatives.
Manages program's established financial and staffing budgets. Uses resources to achieve the goals and objectives of the departments within established budgets by determining future needs, monitoring actual progress, and allocating resources to meet a changing environment. Supports program development and acquisition of grant related funding as needed.
Communicates effectively and develops collaborative working relationships with internal and external colleagues across departments/functions as well as in the community, considering the needs of the greater good.
Ensures programs of oversight meet standards set by governing bodies, including Dept. of Mental Health & Addiction Services (DMHAS), Psychiatric Security Review Board (PSRB), Dept. Children & Families (DCF), Dept. Public Health (DPH), and Joint Commission.
Manages staff relations including performance management, staff satisfaction, conflict management, scheduling, recruitment, and colleague engagement.
Distributes work and delegates to develop colleagues; monitors progress and creates a motivating and inclusive environment. Coaches, provides frequent feedback, and evaluates work performance.
Leads the development of hospital and/or unit-based programming to meet the clinical and strategic needs of the patients and the milieu.
Qualifications
Master's Degree in Social Work, Counseling, Marriage and Family Therapy or related Human Service field required
2 years of management experience in a healthcare related setting required
3 years of experience as a licensed clinician required
Must be fully licensed in CT as LCSW, LPC, LMFT, or LADC
Valid Driver's License
Excellent communication skills, with the ability to establish relationships within and outside their entity
Demonstrates competencies, including knowledge and behaviors, to meet age specific patient needs.
Focused on personal, patient/client and unit/staff safety
Develops and maintains cultural competence with an understanding of the history, traditions, values, and family systems of client groups as relates to health care and decision-making. Displays sensitivity to and awareness of the diversity in cultural groups and integrates this knowledge into their practice.
We take great care of careers.
Hartford HealthCare provides eligible employees with an extensive benefits package and all the benefits of working with a top-notch organization:
Medical and dental benefits
401(k) plan with employer match up to 7%
Generous paid time off with accrual starting on the date of hire
Discounts on services, products and optional coverages - movie tickets, pet insurance, travel and more
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.