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Senior operations manager jobs in Louisiana - 1,715 jobs

  • Transportation Area Manager

    Amazon 4.7company rating

    Senior operations manager job in Carencro, LA

    At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include: - Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas - Streamline logistics in the operation through the implementation of standard work and team leadership - Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates - Proactively identify and lead process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today. Amazon offers competitive packages, growth potential and a challenging and inclusive work environment. Basic Qualifications - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 20+ employees - Experience with process improvements (Lean process, Kaizen, and/or Six Sigma) - Excellent customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $70k-100k yearly 3d ago
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  • Manager Franchise Performance- Baton Rouge

    Franchise World Headquarters, LLC

    Senior operations manager job in Baton Rouge, LA

    Manager Franchise Performance Territory: Baton Rouge **Candidates must reside in or within commuting distance to Baton Rouge, Houma, or Lafayette areas** Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities include but are not limited to: Drive Performance Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit. Building Relationships This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Self-Development Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in. Qualifications: Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise. Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders. Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment. Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required. What do we Offer? Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More..... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. #Subway
    $71k-98k yearly est. 5d ago
  • Area Business Manager

    Zoetis, Inc. 4.9company rating

    Senior operations manager job in New Orleans, LA

    Role Description This territory primarily covers Arkansas, Louisiana, and Mississippi. The southern portion extends along the Gulf Coast, including southeast Texas around Houston and coastal Louisiana. The territory also reaches into southeastern Missouri near the St. Louis metro area. We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company. This position will require travel throughout the designated geography and may require overnight stays. Leading People Lead and develop all colleagues in Area accordingly based on position. Consistently demonstrate Solution Coaching capabilities Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management. Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools. Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development Demonstrate strong leadership and collaboration across all team members Sales Performance Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area Successfully lead the launch of new products / services /equipment Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports. Leading the Business Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc. Attending and participating in new product launches and periodic regional/area sales meetings. Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management. Education and Experience Undergraduate degree (BS/BA) strongly preferred Minimum of 3 years people leader/management experience for external talent Technical Skills Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance. Excellent communication, interpersonal, business management and computer skills Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization. Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution across area. Follow-through and attention to detail. Ability to manage assigned expense budgets Customer focused professional demeanor and presentation style. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter Animal Health experience and knowledge of small animal veterinary medicine Diagnostic experience preferred Exhibit willingness to accept and incorporate feedback Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems Physical Skills Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $87k-114k yearly est. 4d ago
  • Market Area Manager - Baton Rouge East, LA

    Credit Acceptance 4.5company rating

    Senior operations manager job in New Orleans, LA

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAHP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $19k-27k yearly est. 3d ago
  • District Service & Parts Manager

    The Friedkin Group 4.8company rating

    Senior operations manager job in New Orleans, LA

    Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live. Why Join Us Career Growth: Advance your career with opportunities for leadership and personal development. Culture of Excellence: Be part of a supportive team that values your input and encourages innovation. Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs. Total Rewards Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page. A Day In The Life The District Service & Parts Manager (DSPM) serves as GST's primary point of contact for all dealership business related to Fixed Operations. The DSPM will lead and drive a world class performance culture by developing proactive partnerships with our dealers. The main goals of the position are: to improve dealer customer retention, drive parts, service and collision growth and promote overall dealer health in their fixed operations. As a District Svc & Parts Mgr you will: Improve dealership Service Retention. Educate dealer personnel on retention drivers and instill a retention culture throughout the district. * Analyze retention impact opportunities and provide dealers with corrective actions. * Facilitate process improvement and provide in-dealer training to dealership personnel. * Support retention strategies and efforts of GST Fixed Operations. row the dealership service business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Implement process improvements and in-dealer training to maximize sales opportunities. * Support service growth strategies and efforts of GST Fixed Operations. Promote GST Fixed Operations marketing strategies and initiatives. * Leverage marketing strategies and initiatives as solutions to driving parts and service sales. * Ensure dealership awareness and participation in marketing strategies and initiatives. * Provide dealership support and counsel to maximize effectiveness of marketing strategies and initiatives. Grow the dealership parts business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Specific emphasis given to growing parts business through the wholesale channel. Utilize Toyota wholesale tools and guide dealers on how to generate new wholesale business. Promote dealership parts inventory health. * Educate dealer personnel on the importance of off-the-shelf fill to the service department and ensure the dealer has a measurement mechanism in place. * Analyze parts inventory to determine where inventory is short, in excess or obsolete. Counsel dealers on optimal inventory profile and assist with corrective actions. Grow the dealership collision business. * Identify potential opportunities for new collision centers in the district. Construct the business case and gain the dealer's commitment to invest in a collision center. Guide the dealer through the process of opening a new collision center. * Promote the Toyota Certified Collision Center program by identifying new TCCC candidates. Construct the business case supporting certification and gain the dealer's commitment to certify. * Drive operational improvement by leveraging TCCC best practices in non-TCCC collision centers. What We Need From You Bachelor's Degree Req Previous experience in a dealership fixed operations department, aftermarket service operation or OEM fixed operations field role Preferred 5-7 years in the field or in a related area. Required Must be willing to relocate to and within the Gulf States Toyota Region (Texas, Mississippi, Louisiana, Arkansas, & Oklahoma) Selling Techniques Intermediate-Advanced Required Customer Relationship Management Develops, implements, or follows the organization's guidelines and practices when interacting with customers to ensure a positive experience and to retain, grow, or generate new business. Intermediate-Advanced Required Forecasting Intermediate-Advanced Required Negotiation Intermediate-Advanced Required Influencing Skills Intermediate-Advanced Required Accountability Accountability is the assumption of responsibility for one's actions, ownership of mistakes, and commitment to improvement. Intermediate-Advanced Required Relationship Building Intermediate-Advanced Required Business Acumen Business acumen is the knowledge and understanding of an organization's operations, and the industry and competitive environment in which it operates. Intermediate-Advanced Required Sales Presentations Intermediate-Advanced Required Analytical Skills Analytical Skills refers to the ability to gather, organize, research, and review information in order to draw conclusions and solve complex problems. Intermediate-Advanced Required Physical and Environmental RequirementsThe job requires significant domestic travel. As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings. The associate will regularly be exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level for this position will vary and the associate may be exposed to loud noise levels. Travel Requirements 50% Join Us The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at . We celebrate diversity and are committed to creating an inclusive environment for all associates. We are seeking candidates legally authorized to work in the United States, without Sponsorship. #LI-JT1
    $37k-67k yearly est. 3d ago
  • Vice President of Operations

    Rachel Wezners Company

    Senior operations manager job in Baton Rouge, LA

    Job Description of Vice President of Operations (DEMO) RACHEL WEZNERS COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $115k-191k yearly est. 60d+ ago
  • VP of Operations

    Emerging Blue Jobs

    Senior operations manager job in New Orleans, LA

    Job DescriptionWe are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset.This role is based in our New Orleans Headquarters 5 days a week. Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred.
    $114k-189k yearly est. 5d ago
  • Project Manager Gas Operations | TX/GA

    ACRT 3.9company rating

    Senior operations manager job in Shreveport, LA

    Bermex, Inc.Full time Regular Role Description The Project Manager reports to the Operations Manager at Bermex. This position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. This position will also be responsible for maintaining excellent customer services while managing field service operations for groups of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimum performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills. Essential Duties & Responsibilities Manage and Maintain Workforce Ensure the health and safety of the workforce Maintains inventory of tools, equipment and supplies Ensures that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition Ensuring productivity levels are maintained through effective monitoring of staffing levels and financial requirements Development of an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development and high performance Coach, mentor and develop staff, including overseeing new employee onboarding Guiding personnel to achieve optimum performance level Follow fleet standards and vehicle operating policies Control over maintenance and repair of vehicles Train personnel of safety and accident prevention program Understand and adhere to all company safety procedures as they relate to essential job functions Collaborate with Management Personnel Formulating departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes Prepares the department forecast and monitor expenses with that forecast Prepares and maintains a variety of records and reports related to meter reading Completes quality control audits on field personnel monthly Making recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees Customer Communication Refers all consumer complaints to the appropriate authorities Ensure all complaints are resolved in a timely manner and is acceptable to our clients Train employees on conflict resolution strategies Requirements Minimum Qualifications: Education: High School Degree/GED Experience: 1 year of leadership experience in management or supervisory roles and 3 years of experience in natural gas meter exchanges as well as pilot relights or similar natural gas operations experience. Must be willing to travel up to 70% of the time managing multiple projects across the US. Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights. Preferred Qualifications: Education: Bachelor's Degree in a related field Experience: 2 or more years of management experience 3 years of experience in water, natural gas, and, electric meter installation project management Desired Skills: Ability to multi-task and work independently as well as a team Exceptional flexibility in daily routines Excellent time management skills Excellent communication skills, comfortable interacting management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Proven leadership and team management skills Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.) Office Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. Additional: Department & Division: Operations Exempt Status*: Exempt Reports to**: Operations Manager Works with Inside Company: Field Operations Teams Works with Outside Company: Customers and government officials, as necessary Working Conditions: All outdoor and indoor conditions Supervisor Responsibilities: Supervises the Meter Services Supervisors and Project Managers Physical Requirements: Must be able to remain in a stationary position for long periods of time Repeat motions that may include the wrists, hands, and/or fingers Work that includes moving objects up to 50 lbs. Communication with others to exchange information. Must be able to see, read, write, and speak Requires standing, walking, reaching, stooping, kneeling, crouching Travel Requirements: % of travel time: 70% *This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as non-exempt. **The company reserves the right to make changes to the reporting structure for this position due to business needs. #BER1 We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc.
    $77k-115k yearly est. Auto-Apply 7d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Baton Rouge, LA

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $53k-86k yearly est. 60d+ ago
  • Director of Janitorial Operations - Shreveport, LA

    Nfm & J LP

    Senior operations manager job in Shreveport, LA

    Who We Are The Facilities Group of companies provide a comprehensive suite of janitorial and maintenance services to a variety of industries, including healthcare, education, logistics, finance, commercial, and industrial facilities. Our principle of providing best-in-class service not only guides us how we treat our clients but is also the foundation of our company culture. We understand the importance of culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity. What You Will Be Doing The Director of Janitorial Services leads a multi-site janitorial operations team across a defined region, ensuring exceptional service delivery, operational efficiency, and client satisfaction. This role oversees strategic and day-to-day management of janitorial services, driving performance excellence, optimizing resources, and cultivating strong relationships with clients and staff. The Director of Operations plays a key leadership role in developing operational strategies, enhancing service delivery standards, and fostering a culture of accountability and continuous improvement. This is an in-person role. The ideal candidate will be located in or near Shreveport, LA. Director of Janitorial Services Key Duties & Responsibilities Leadership & Team Development Leads, coaches, and develops a team of operations and site managers to achieve service, financial, and operational goals. Promotes a culture of accountability, teamwork, and continuous improvement. Evaluates performance, identifies training needs, and mentors future leaders within the organization. Operational Oversight Oversees operations across multiple client sites and accounts, ensuring consistent, high-quality janitorial services. Implements standardized operating procedures and quality assurance programs to maintain compliance with safety, environmental, and industry standards. Ensures sufficient staffing, scheduling, and resource allocation to meet customer and operational requirements. Strategic Planning & Financial Management Develops and manages budgets, including labor, supplies, and equipment. Analyzes operational data to identify efficiency improvements and cost-saving opportunities. Partners with leadership to forecast needs, support business planning, and deliver on profitability targets. Client Relationship Management Serves as the primary operational liaison for key clients, ensuring service excellence and contract compliance. Conducts routine site visits and client meetings to assess satisfaction and identify opportunities for improvement. Expands existing business through additional services and enhancement projects. Quality Assurance & Compliance Leads regular inspections to ensure facilities meet company and client cleanliness standards. Implements corrective action plans in coordination with supervisors and site managers. Ensures compliance with health, safety, and environmental policies across all operations. Business Growth & Process Improvement Identifies and implements operational innovations to streamline workflows and elevate service quality. Supports new account startups and transitions, ensuring smooth onboarding and consistent service delivery. Collaborates with the Director of Operations, Brand Leadership and corporate leadership on strategic initiatives. Director of Janitorial Services Experience & Qualifications Education & Experience 5+ years of progressive experience in facilities or janitorial operations management. 3+ years in a multi-site leadership role. Bachelor's degree in Business, Management, or related field preferred (or equivalent experience). Bilingual in English and Spanish (preferred.) Technical & Professional Skills Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). Proven ability to manage budgets, labor planning, and operational KPIs. Excellent communication, problem-solving, and relationship-building skills. Thorough understanding of janitorial processes, cleaning equipment, and safety standards. Additional Requirements Valid U.S. Driver's License and acceptable driving record. Reliable transportation and ability to travel up to 50% (including occasional air travel). Availability for weekends, holidays, and emergencies as required. Authorized to work in the United States (E-Verify required). *The Facilities Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. *Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodation as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************. #LI-TFG #TFGHP
    $63k-117k yearly est. Auto-Apply 47d ago
  • Restaurant Director Of Operations

    ACG BBQ

    Senior operations manager job in Baton Rouge, LA

    Job Description Regional Director of Operations Leading multi-state franchisee with 30 restaurants seeks an experienced Regional Director to oversee operations across 4 markets and lead a team of Area Directors. What You'll Do: Drive operational excellence and financial performance across all locations. Spend ~75% of your time in restaurants coaching teams, ensuring brand standards, and building a culture of accountability. Partner with executive leadership on strategic planning, sales initiatives, and market positioning. Deliver sales growth, profitability targets, and EBITDA goals through hands-on leadership. What You Bring: 7+ years leading multi-unit quick-casual or upscale casual restaurant operations. Proven track record in P&L management, budget development, and driving ROI. Experience selecting, training, and developing GMs and Area Directors with strong succession planning. Expert in operational audits, compliance, and reducing management turnover. Comfortable presenting at executive level and managing multiple priorities simultaneously. Requirements: Currently operating 30+ locations in quick-casual or quality casual segment (not fast food) Strong financial acumen and analytical skills Proficient in restaurant technology platforms (POS, scheduling, HR systems) Flexible schedule with regular regional travel Compensation & Benefits: Competitive salary + 20% annual bonus | Health, Dental, Vision | PTO | Auto & cell phone allowance We're looking for a proven operator ready to lead at scale and grow with a franchise organization committed to operational excellence and community impact.
    $65k-121k yearly est. 29d ago
  • Restaurant Director Of Operations Hiring

    Software Hiring Website

    Senior operations manager job in Baton Rouge, LA

    Regional Director of Operations Leading multi-state franchisee with 30 restaurants seeks an experienced Regional Director to oversee operations across 4 markets and lead a team of Area Directors. What You'll Do: Drive operational excellence and financial performance across all locations. Spend ~75% of your time in restaurants coaching teams, ensuring brand standards, and building a culture of accountability. Partner with executive leadership on strategic planning, sales initiatives, and market positioning. Deliver sales growth, profitability targets, and EBITDA goals through hands-on leadership. What You Bring: 7+ years leading multi-unit quick-casual or upscale casual restaurant operations. Proven track record in P&L management, budget development, and driving ROI. Experience selecting, training, and developing GMs and Area Directors with strong succession planning. Expert in operational audits, compliance, and reducing management turnover. Comfortable presenting at executive level and managing multiple priorities simultaneously. Requirements: Currently operating 30+ locations in quick-casual or quality casual segment (not fast food) Strong financial acumen and analytical skills Proficient in restaurant technology platforms (POS, scheduling, HR systems) Flexible schedule with regular regional travel Compensation & Benefits: Competitive salary + 20% annual bonus | Health, Dental, Vision | PTO | Auto & cell phone allowance We're looking for a proven operator ready to lead at scale and grow with a franchise organization committed to operational excellence and community impact.
    $65k-121k yearly est. 13d ago
  • Wholesale Operations Director

    Emerging Blue, Inc.

    Senior operations manager job in New Orleans, LA

    We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus. The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand. Key Responsibilities Wholesale Operations Strategy & Process Excellence Build and implement scalable operational workflows that support wholesale revenue growth and account expansion. Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management. Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks. Own the wholesale marketing and promotional calendar to align campaigns with sales objectives. Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools. Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency. Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution. Systems, Tools & Reporting Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred). Build dashboards and reporting tools that increase visibility into: - sales performance & sell-through - account ordering behavior - operational & sales related KPIs - fulfillment accuracy & returns Support accurate forecasting and demand planning in partnership with Planning and Production. Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks. Improve reporting automation and data flows to support decision-making across the wholesale organization. Team Leadership & Partner Support Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience. Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs. Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies. Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners. Develop, refine, and maintain documentation for process governance across the wholesale ecosystem. Cross-Functional Collaboration Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX. Align inventory, production timelines, and assortments with wholesale demand and sell-through data. Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines. Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication. Requirements Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods. Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights Proven ability to design and scale operational processes that drive efficiency and revenue growth. Strong leadership experience with the ability to inspire & motivate high-performing teams. Exceptional communication and interpersonal skills with cross-functional partners and executives. Highly organized operator with strong analytical, problem-solving, and project-management capabilities. Proficiency with ERP and inventory management systems (NetSuite strongly preferred). Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies. Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
    $65k-120k yearly est. 15d ago
  • Louisiana Director of Operations

    River City Security and Investigations 3.7company rating

    Senior operations manager job in New Orleans, LA

    River City Security is seeking a Director of Operations to manage our private security company's operations in Louisiana. This role involves overseeing security services, optimizing operations, and ensuring client satisfaction. Responsibilities include operational strategies, logistics management, administrative oversight, personnel management, client relations, compliance, continuous improvement, and crisis management. Requirements: 3-5 years of verifiable security management experience. Minimum age of 21, or as per state security license requirements. U.S. citizenship or authorization to legally work in the U.S. High school diploma or GED. Background check, motor vehicle report, and drug testing required. Self-motivation and excellent communication skills. Proficiency in Microsoft Office Suite. Reliable transportation and punctuality. Responsibilities: Obtain necessary state-required training or licensing. Oversee day-to-day operations across Louisiana. Approve/deny overtime, review termination disciplinary forms. Order necessary equipment and manage company cards. Maintain financial/capital budget for the region. Ensure compliance with security contracts' policies. Conduct regular meetings with staff and executive administration. Supervise Assistant Directors and Area Managers. Approve vacations/time off and make staffing adjustments. Coordinate with executive/GM management teams for client relations. View all jobs at this company
    $61k-105k yearly est. 60d+ ago
  • Director of Operations

    Hamdallah

    Senior operations manager job in Metairie, LA

    Brief description The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws. Responsibilities: Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback Provide supportive leadership to store staffs by recommending insight and direction for personal development Responsible with the Store Director for the hiring, orientation, and training of store department managers. Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary Initiate the completion of company required forms and correspondence timely and accurately Responsible for managing P & L statements within assigned district Review all store schedules. Ensure that projections are real and attainable Give all stores weekly/monthly sales projections Give all stores weekly/monthly payroll projections Supervise all monthly deep cleaning procedures in stores. Enforce current schedule. Enforce all company policies and procedures in a timely manner Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations. Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives. Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc. Responsible for overseeing new store openings and development (If Applicable) Requirements Qualifications: 3-5 years of experience managing others Logistics background and experience a plus Must be comfortable working in a fast-paced busy environment Knowledge of P&L Management Ability to assist with moves when necessary Self-motivated with the ability to prioritize and problem solve View all jobs at this company
    $65k-121k yearly est. 60d+ ago
  • Director of Operations

    Vidrine Pharmaceutical Group LLC

    Senior operations manager job in Lake Charles, LA

    Job DescriptionMISSION STATEMENT Boudreaux's New Drug Store has a mission to provide accessible, compassionate, and exceptional pharmaceutical care to every patient we serve. We are dedicated to promoting health and wellness within our community by offering personalized medication to best suit the needs of the individual. Our expert guidance and commitment to customer service allows us to be the trusted partner in optimizing the quality of life for our customers. Our goal is to consistently exceed expectations, foster enduring relationships, and create a positive experience for everyone within our community and beyond. At Boudreaux's New Drug Store, our vision is to become the staple in pharmaceutical care and to be recognized for our unwavering dedication to enhancing the health and wellness of every individual we serve. We aspire to be the model for excellence in the healthcare industry, crafting innovative solutions and setting new standards of excellence in patient care. Our vision encompasses a future where Boudreaux's leads the field in medical expertise and care. We want each customer to take control of their health journey and allow our pharmacy to support their commitment with compassionate expertise and care. Through continuous growth, collaboration, and expert advice, we envision a healthier future for each individual we serve. Our philosophy is founded on the belief that every individual deserves access to comprehensive pharmaceutical care that goes beyond dispensing medication. By integrating evidence-based and personalized medication, we believe that illnesses are curable based on one's determination and the help of medical professionals. About the Role: The Director of Operations in a pharmacy setting is responsible for overseeing and optimizing all operational aspects to ensure efficient, compliant, and high-quality pharmaceutical services. This role involves strategic planning, resource management, and process improvement to support both clinical and business objectives. The Director will lead cross-functional teams, coordinate with regulatory bodies, and implement best practices to enhance patient safety and satisfaction. They will also manage budgets, vendor relationships, and technology integration to drive operational excellence. Ultimately, this position ensures that the pharmacy operates smoothly while meeting all legal, ethical, and professional standards. Minimum Qualifications: Bachelor's degree in Pharmacy, Healthcare Administration, Business (any concentration) or a related field. Minimum of 1 years of experience in a management setting. Proven leadership experience managing multidisciplinary teams. Strong ability to learn pharmacy laws, regulations, and accreditation standards. Demonstrated ability to manage operational resources effectively. Preferred Qualifications: Master's degree in Healthcare Administration, Business Administration, or Pharmacy. Experience with pharmacy management systems and healthcare IT solutions. Familiarity with quality improvement methodologies such as Lean or Six Sigma. Previous experience working in a hospital or large healthcare system pharmacy. Responsibilities: Develop and implement operational strategies to improve pharmacy workflow and service delivery. Manage daily pharmacy operations, including inventory control, staffing, and compliance with healthcare regulations. Lead, mentor, and evaluate pharmacy staff to foster a collaborative and high-performing work environment. Coordinate with clinical teams to ensure seamless integration of pharmacy services with patient care. Ensure adherence to all federal, state, and local pharmacy laws and regulations. Collaborate with vendors and suppliers to maintain optimal inventory levels and negotiate contracts. Drive continuous quality improvement initiatives to enhance patient safety and operational efficiency. Utilize data analytics to monitor performance metrics and inform decision-making. Represent the pharmacy in internal and external meetings, advocating for operational needs and improvements. Manage and solve issues with patients and providers Benefits: PTO. Health, dental, and vision insurance. 401k program Skills: The Director of Operations will apply leadership and communication skills daily to guide and motivate pharmacy teams, ensuring alignment with organizational goals. Analytical skills are essential for interpreting operational data, identifying inefficiencies, and implementing process improvements. Knowledge of regulatory requirements is critical to maintain compliance and patient safety. Financial acumen is used to manage budgets, control costs, and optimize resource allocation. Additionally, proficiency with healthcare technology and pharmacy management software supports effective decision-making and operational oversight.
    $66k-123k yearly est. 28d ago
  • 2026 U.S Apprenticeship Program - Louisiana Operations and St. Charles Operations

    Dow 4.5company rating

    Senior operations manager job in White Castle, LA

    At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the rightplace. About You and this role We are seeking candidates for exciting and rewarding Apprenticeship opportunities available at our facilities in Plaquemine, LA, Greensburg, LA or Hahnville, LA within the U.S. Apprenticeship Program. As part of the U.S. Apprenticeship Program, Apprentices participate in a 2-3 year program offering hands-on work experience in our chemical plants while attending community college to earn a company-paid Associate's degree. During the program, Apprentices will be offered paid tuition, wages, and some benefits. Upon successful completion of the program, Apprentices will have earned an Associate's Degree in one of several technical disciplines. Apprentices will report to an Apprenticeship Program Leader who will support the Apprentice throughout the apprenticeship program. Apprentices who successfully complete the program will also be highly considered for a job within the company. Individuals selected to fill an available Apprentice opening will be required to sign an offer letter that will commit them to working for Dow for 2 years upon being offered a full-time position. The hourly rate of pay for this role will be at least $25.38. The exact pay rate will be communicated if you are chosen to receive an offer of employment. The hourly pay rate is set by the Company and is non-negotiable. Expected hire date for these opportunities is June 8th, 2026; but it could go onto August 3rd, 2026 at the latest. Responsibilities Apprenticeship Opportunities are available in the following fields: Process Technician (Available at either site - Plaquemine, Greensburg or Hahnville) Instrument Technician (Available only at Plaquemine) Electrical Technician (Available only at Plaquemine) Millwright/Mechanical Technician (Available only at Plaquemine) Laboratory Technician (Available only at Hahnville) Process Technician Process Technicians operate equipment in assigned areas of the plant and perform operations related activities per the work process. They utilize chemical manufacturing knowledge and experience to operate and troubleshoot the plant in a safe and efficient manner. Primary Responsibilities and Key Skills Routine operation of basic control systems and devices to monitor levels, temperatures, pressures and flow rates, and transfer of products. Controlling, monitoring and adjustment of all control systems and manually operated equipment. Properly lifting hoses, bolt flanges and operate valves and similar equipment including the proper clearing and isolation of equipment. Following operating discipline, procedures, and practices to ensure a safe and efficient operation of assigned duties. Troubleshoot process, product quality, safety, and environmental problems, and identify equipment requiring maintenance. How to perform maintenance and project work safely and efficiently. Clearing and tagging equipment as required and issuing Safe Work Permits for maintenance and project work. Performing all duties with a high degree of dedication to safety and environmental stewardship. Instrument Technician Instrument Technicians install, maintain and repair the measuring and control instruments used in industrial processing. They work with a wide variety of pneumatic, electronic and microcomputer instruments used to measure and control variables such as pressure, flow, temperature, level, motion, force, and chemical composition to support the process plants. Primary Responsibilities and Key Skills Maintaining and repairing all types of instrument systems. Troubleshooting, diagnosing, and replacing defective components on instrumentation. Reading electrical, logic, and loop diagrams. Electronic troubleshooting and repair skills. Procedure use - this includes field use, review, revision, and development of procedures. Electrical Technician Electrical Technicians install, maintain and repair all types of electrical equipment used in industrial processing. They work with a wide variety of electrical equipment, motors, starters, breakers, wiring at many different voltage levels to support the process plants. Primary Responsibilities and Key Skills Maintaining and repairing all types of electrical systems. Troubleshooting, diagnosing, and replacing defective components on electrical systems. Reading electrical, logic, and loop diagrams. Electronic troubleshooting and repair skills. Procedure use - this includes field use, review, revision, and development of procedures. Millwright/Mechanical Technician Millwright/Mechanical Technicians install, maintain, troubleshoot and repair process and mechanical equipment used in industrial processing. The mechanical equipment may include ANSI (American National Standards Institute) pumps, various types of compressors, blowers, fans, gearboxes, mixers and agitators. Primary Responsibilities and Key Skills Maintaining and repairing all types of mechanical equipment. Troubleshooting, diagnosing, and replacing defective equipment parts. Reading blueprints and design drawings. Mechanical troubleshooting and repair skills. Procedure use - this includes field use, review, revision, and development of procedures. Laboratory Technician Laboratory Technicians follow Environmental Health & Safety and Operating Discipline / Quality System procedures and practices. They process samples according to Sample Plans. Perform basic calibration and maintenance of analytical systems. Laboratory Technician Apprentices perform routine analyses, using existing tools to evaluate validity of data, apply basic statistics, compare to specified limits and take appropriate action. Primary Responsibilities and Key Skills Quality calibration of Equipment Routine Analytical Measurements including (but not limited to) Gas chromatography, Fourier-transform infrared spectroscopy (FTIR), Titration, Mechanical property testing (viscosity, rheology, density, etc.), Various pH and acidity measurements, Flammability and/or combustibility tests. Maintenance and troubleshooting of analytical equipment Routine cleaning and care of laboratory materials including Solvent use Glassware handling Selection and use of material compatible Personal Protective Equipment (PPE) Qualifications Educational Requirements A minimum of a High School Diploma or GED is required. Individuals who are currently enrolled in high school or college or have graduated or received a GED within the last two years will be required to provide official transcripts/GED scores prior to being invited to an onsite interview. Must have completed Algebra or Technical Math and Science coursework in High School, per graduation requirements. Completion of Chemistry and / or Physics coursework in High School is preferred. After an offer of employment, but prior to date of hire, must complete college entrance exams / assessments at the community college to be attended. Must not be required to take any remedial or transitional coursework. If already enrolled in the degree program related to the field you applied for or have credits that would transfer toward it, individual must have no less than 2 full semesters remaining toward the applicable degree. Preferred educational qualification: minimum GPA of 2.500 out of 4.000 if you are currently enrolled in high school or college OR you have graduated from high school or college or obtained a GED within the last 2 years Additional Requirements Must be 18 years or older on or before your start date. Must have a current, valid US driver's license or the ability to obtain prior to your start date. Please note that before being cleared to report to work, you will be required to successfully complete a Motor Vehicle Records check to verify the status of your driver's license. Must possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see: (If unable to access link, copy and paste in your browser). Be able to work all applicable shifts on a rotating basis (including weekends & holidays) and work overtime, when needed. A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. Preferred Skills Active Learning: Demonstrate a strong willingness to learn and actively participate in training programs to gain a thorough understanding of manufacturing processes, safety protocols, and quality standards. Time Management: Effectively manage time to ensure completion of tasks and upholding to production schedules, while maintaining high standards of quality and safety. Enthusiasm for Learning: Proactively seek opportunities to learn new skills and improve existing ones, demonstrating initiative and a commitment to continuous improvement in manufacturing processes and techniques. Troubleshooting (Problem-Solving): Skills in identifying and resolving processes, product quality, safety, and environmental issues. Mechanical Aptitude: Ability in handling equipment and performing maintenance tasks. Environment Health and Safety: Commitment to performing duties safely and with environmental responsibility. Communication: Coordinating with co-workers and other team members effectively. Physical Demands Willing and able to meet physical demands of the job, with or without reasonable accommodations: Lift 50 pounds, lift hoses, bolt flanges and operate valves and similar equipment routinely. Climb ladders/stairs and work at heights. Work in tight or closed-in spaces. Must be able to wear and use personal protective equipment (PPE), including harnesses with a total weight capacity of 300lbs. Work comfortably and safely at elevated heights. Candidates must be familiar with, or willing to undergo training in, the proper usage and maintenance of safety equipment to ensure safe movement and operations at heights. Additional Notes: Relocation assistance is not provided. About Dow Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************ As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on ************ Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-###-####) and select option 8.
    $93k-121k yearly est. 5d ago
  • Executive Director, Revenue Cycle and Business Operations

    Tulane University 4.8company rating

    Senior operations manager job in Harahan, LA

    The Executive Director will be a strategic leader responsible for advancing ambulatory revenue cycle (RCM), financial and technological advancement focusing on optimization, enterprise growth, and data-driven decision-making. This role will focus on developing and executing business strategies that align with growth priorities, leveraging analytics, AI relating to business operations, and predictive modeling to identify revenue opportunities, control costs, and improve financial performance across outpatient operations. The Executive Director will harness insights to guide strategic business planning, address challenges like no-shows and referral leakage, and position clinics for long-term success. By driving financial and strategic transformation, ensuring sustainable growth, competitive advantage, and high-value care for patients and communities. Responsible for achieving and maintaining high functioning patient accounting processes across the organization. Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization. Ensures operation of data exchange across various platforms. Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department. Drives revenue cycle operational performance and key financial metrics. Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations. This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities. Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met. Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth. Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards. Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals. Implement best practices for workflows- scalability, observability, incident response, and reliability of all applications. * Demonstrated leadership, diplomacy and relationship building skills. * Excellent interpersonal, verbal and written communication, and presentation skills. * Analytical reporting and staff benchmarking and report card outcomes accountability. * Proven problem-solving, mediation, and negotiation skills. * Strong overall technology foundation and understanding of the evolving landscape. * Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses. * Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions. * Knowledge of Fair Debt Collection and HITECH Policies. * Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders. * Excellent organizational and time management skills. * Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines. REQUIRED BACKGROUND CHECK: CMS requires TUMG to perform initial and monthly exclusion screenings on all employees and vendors who have access to PHI or patient billing information. SanctionCheck searches Office of Inspector General (OIG)- LEIE, General Services Administration (GSA) -System for Award Management (SAM) for compliance. Additionally, TUMG performs screenings with the Louisiana Department of Health (LDH)- Louisiana Public Exclusions (LAM) databases for compliance. These screenings ensure that individuals or entities excluded from federal healthcare programs are not involved in patient care or billing activities-protecting patients, preventing fraud, ensuring accurate claims, and maintaining CMS compliance. * Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations. * 8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment. * Experience with IDX suite of revenue cycle applications * 10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment. * 5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers. * Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement * Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments. * Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams. * Extensive knowledge of IDX and patient portal software. * Expert level competence in AR and Front-End operations management, financial systems, and data integration.
    $77k-111k yearly est. 27d ago
  • Transportation Area Manager

    Amazon.com, Inc. 4.7company rating

    Senior operations manager job in Carencro, LA

    At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of t Area Manager, Transportation, Manager, Customer Experience, Transport, Operations
    $49k-76k yearly est. 5d ago
  • Manager, Franchise Performance - New Orleans

    Franchise World Headquarters, LLC

    Senior operations manager job in New Orleans, LA

    We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Manager Franchise Performance Territory: New Orleans Candidates must reside in or within commuting distance to the Houma/Thibodaux areas, or Gulport/Biloxi areas of the Mississippi gulf coast. Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities include but are not limited to: Drive Performance Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit. Building Relationships This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Self-Development Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in. Qualifications: Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise. Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders. Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment. Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required. What do we Offer? Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More..... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. #Subway The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
    $70k-98k yearly est. 5d ago

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