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Senior operations manager jobs in Madison, WI

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  • Operating Director

    Cornerstone Caregiving

    Senior operations manager job in Janesville, WI

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 250 offices across 39 states in under 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best… More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Janesville, WI: Relocate before starting work (Required) Work Location: In person
    $80k yearly 1d ago
  • Store Manager - Dunkin'/Baskin-Robbins

    Dunkin 4.3company rating

    Senior operations manager job in Madison, WI

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Are you the right applicant for this opportunity Find out by reading through the role overview below. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 2d ago
  • Dunkin'/Baskin-Robbins Store Manager

    Dunkin-Baskin Robbins

    Senior operations manager job in Cottage Grove, WI

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Are you the right applicant for this opportunity Find out by reading through the role overview below. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 2d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Senior operations manager job in Sun Prairie, WI

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 5d ago
  • Senior Manager, Logistics & Global Control Tower (North America, EMEA)

    Western Digital 4.4company rating

    Senior operations manager job in Madison, WI

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data. **Job Description** **Role Overview** The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions. **Key Responsibilities** **Control Tower Leadership & End-to-End Visibility** + **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa. + **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions. + **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making. + **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions. + **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels. + **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders. + **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources. + **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones. + **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities. + **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons. **Digital Transformation & Technology Leadership** + Champion the adoption and integration of cutting-edge logistics technologies, including: + Real-time transport visibility platforms (e.g., FourKites, Project44, etc...) + Warehouse and transport management systems (WMS/TMS) + Robotics, IoT, and automation + Predictive analytics and AI/ML optimization engines + Cloud-based logistics platforms and digital twins + Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed. + Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation. **Operational Excellence** + Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies. + Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools. + Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions. **Change Management & Agility** + Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams. + Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs. **Collaborative Leadership & Stakeholder Engagement** + Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction. + Serve as the primary interface for logistics functions and internal stakeholders across all regions. **AI-Driven Process Optimization & Data-Driven Decision Making** + Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance. + Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards. **Team Leadership & Talent Development** + Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy. + Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization. **Compliance & Sustainability** + Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations. + Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management. **Qualifications** **Qualifications** + Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred). + 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role. + Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.). + Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations). + Strong background in exception management, predictive analytics, and performance score-carding. + Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives. + Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus. **Preferred Skills** + Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable. + Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics. + Exceptional problem-solving and decision-making under pressure. + Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates. + Process excellence orientation (Lean/Six Sigma certification a plus). + Leadership ability to mentor analysts and influence cross-functional partners. + Fluency in English; additional languages are advantageous. + Certification in Lean, Six Sigma, or supply chain analytics. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. \#LI-AS1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $125k-159k yearly est. 22d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Madison, WI

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 40d ago
  • VP, Operations

    MTM, Inc. 4.6company rating

    Senior operations manager job in Middleton, WI

    At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
    $175k-225k yearly Auto-Apply 49d ago
  • Laboratory Operations Manager Outside of Madison

    K.A. Recruiting

    Senior operations manager job in Madison, WI

    Take the next step in your career by joining a highly respected mid-sized hospital in Southern Wisconsin. This facility has earned an “A” Hospital Safety Grade and is recognized for its excellence in a wide range of services, including cardiology, neurology, trauma care, women's health, robotic surgery, and more. About the Role We are seeking a Laboratory Operations Manager to oversee day-to-day lab operations on the Day Shift with 24/7 accountability. This leadership role works closely with the Lab Director and plays a key part in ensuring the highest standards of quality, safety, and performance across the laboratory. Key Responsibilities Assist the Lab Director with overall operations and strategic initiatives Coordinate quality and performance improvement programs Develop and manage budgeting and staffing plans Establish and enforce laboratory and safety policies Conduct staff evaluations and professional development planning Qualifications Bachelor's degree in Medical Laboratory Science or related field (Master's preferred) ASCP certification required Minimum 3 years of laboratory leadership experience Experience in a multi-hospital system preferred Lean/Six Sigma training a plus Compensation & Benefits This hospital values its leaders and offers a competitive compensation package, including: Competitive pay rates + special incentive programs Comprehensive medical, dental, and vision coverage Retirement plan with generous matching contributions Life and disability insurance Flexible spending account options Generous PTO and paid holidays Educational assistance program for career growth And more! Why Join Us? This is your opportunity to lead a collaborative, high-performing laboratory team within an organization that's committed to excellence in patient care and employee development. Call or Text: 617-746-2745 Email: andrea@ka-recruiting.com ACC 23811311
    $49k-86k yearly est. 35d ago
  • Customer Operations Manager

    Hertz 4.3company rating

    Senior operations manager job in Madison, WI

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $50k yearly Auto-Apply 54d ago
  • Manager, Product Development & Operations

    Arrowhead Pharmaceuticals 4.6company rating

    Senior operations manager job in Verona, WI

    Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position The Manager, Product Development & Operations is accountable for the project and is responsible for the indirect management of CMC project teams from process development to delivery of finished goods to depots or 3PL(s). They will manage both internal and external CMC activities. They may manage external relationships and may act as the primary contact for outsourced contract manufacturing organizations (CMO) and contract research organizations (CRO) involved with the development, analysis, distribution, manufacturing, packaging, and labeling for Arrowhead drug development programs. The Manager, Product Development & Operations will facilitate team collaboration to identify risks, challenges, and opportunities for the project. They will work with Arrowhead leadership to prioritize work and assign tasks. They will manage vendor onboarding, contracts, project budgets, timelines, KPIs and deliverables. This is a non-laboratory position with responsibilities that require cross- functional collaboration with team members from technical, legal, finance, clinical, commercial, logistics, supply chain, quality, and regulatory functions. Responsibilities Oversee global operational activities: development, manufacturing, warehousing, distribution, supply chain, logistics Act as primary point of contact for projects, facilitating communication between internal and external team members for CMC development, analytical, manufacturing, packaging, and labeling and distribution activities Partner with the cross functional project team (chemistry, analytical, quality, regulatory, supply chain, clinical operations, commercial, marketing) to deliver quality product on time Communicate project status and vendor activities to Arrowhead management and stakeholders Monitor internal and external inventory of intermediates, API, investigational product, retains, samples, and clinical supplies Manage budget, timeline, quality and deliverables for each project and vendor Develop and implement global process standards, best practices Develop and maintain and report KPIs for projects and external partners Generate and maintain project tracking tools using Smartsheet, Excel, Power Bi and other databases Work with technical, legal and finance groups to draft RFPs, track, manage and negotiate new contracts, supply agreements, confidentiality agreements, purchase orders, etc… for new and existing venders Track and review vendor invoices; collaborate with finance department to process payments Lead project meetings, vendor visits and conference calls Oversee shipments and storage of GLP, GMP, and clinical materials in accordance with Arrowhead SOPs and GDP Collaborate with clinical supply and supply chain to ensure materials are ready for current and up-coming developmental programs Requirements Bachelor's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and a minimum of 3 years of experience in a pharmaceutical company, contract manufacturing organization (CMO), or contract research organization (CRO); or Master's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and at least 1 year of relevant experience in a pharmaceutical company, CMO, or CRO. 0-2 years in a project management or project coordination role Knowledge of applicable GLP, GMP, GDP and regulatory guidance for pharmaceutical manufacturing and testing Strong MS Office skills (Outlook, Excel, PowerPoint, and Word) Excellent verbal and written communication skills A detail oriented, organized, self-starter who endeavors to anticipate problems and seeks opportunities to grow the role and responsibilities at Arrowhead Ability to work prolonged periods at a desk and working on a computer. Aptitude for independently resolving competing priorities in a fast-paced environment Willingness and ability to travel on a limited basis ( Preferred: Previous experience in pharmaceutical manufacturing, operations, clinical supply, or project management roles Experience with Project Management Software such as Smart Sheet or MS Project Experience with an ERP system such as Microsoft Dynamics (D365) or SAP GLP or GMP Laboratory or Manufacturing experience Wisconsin pay range $100,000-$115,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy
    $100k-115k yearly Auto-Apply 56d ago
  • Director of Operations (Cheese/Food Division)

    Berner Food & Beverage 3.8company rating

    Senior operations manager job in Dakota, IL

    Ready to take charge at the heart of Midwest manufacturing? Berner Food & Beverage is searching for a bold, hands-on Director of Operations to fuel growth, drive innovation, and empower our people. If you thrive in fast-paced environments, love making things better, and crave seeing your ideas come to life, this is your chance to lead a smart, hungry crew shaping some of America's favorite ready-to-eat cheese products and ready-to-drink beverages. Let's create something great-together!? Summary: Reporting directly to the Vice President of Operations, the Director of Operations is a key leader responsible for driving operational excellence within Berner Food & Beverage's cheese division. This role partners with cross-functional leaders to maximize production performance, elevate product quality, and continually enhance business processes and systems. The Director maintains a hands-on presence across all departments, ensuring that plant operations align with company goals and strategic objectives. Flexibility in shift coverage and scheduling is required to support round-the-clock cheese production and provide effective oversight. Essential Duties and Responsibilities: Champion Berner's values, positive workplace culture, and team-based approach.? Develop, implement, and track KPIs, SOPs, GMPs, and enforce best practices for SQF and HACCP compliance specific to cheese manufacturing.? Plan, manage, and optimize production schedules and forecasting to meet demand efficiently and cost-effectively. Monitor and analyze inventory levels in collaboration with demand planning, procurement, and sales, ensuring alignment with customer requirements. Oversee workforce management-including manager and supervisor follow-ups, employee training, shift performance, staffing, attendance, and continuous improvement initiatives such as OEE.? Collaborate with quality, sales, procurement, R&D, and sales to develop and manage budgets, control product costs, and drive profitability. Monitor and manage production schedules to ensure customer orders are completed accurately and on time. Adjust production runs as needed to meet changing customer requirements or demand forecasts. Collaborate directly with customers to clarify specifications, resolve issues, and ensure satisfaction with product quality and delivery timelines. Communicate effectively with internal departments to align production activities with customer expectations and priorities. Analyze order trends and customer feedback to anticipate demand changes and proactively adjust operational plans. Maintain a thorough understanding of various customer requirements, specifications, and regulatory standards. Ensure compliance with company policies, quality systems, and customer audit standards to remain audit-ready at all times. Ensure accurate use of Berner's ERP systems to support planning, reporting, and operational tracking. Set clear, measurable goals for production teams and maintain accountability for a staff of approximately 150 employees. Develop and maintain robust employee training programs focused on safety, compliance, and process improvement. Conduct regular staff meetings and communicate expectations, initiatives, and results division-wide. Drive data-based decision-making to optimize operations and achieve business targets. Maintain expertise in retorted and thermal processes relevant to cheese production. Work proactively with the safety director to lead and reinforce safety culture throughout the division. Stay current with all regulatory and food safety requirements (SQF, HACCP, USDA, FDA). Partner with HR/Talent Acquisition to ensure proper staffing for all shifts and production lines. Collaborate with QA and R&D to ensure all products meet or exceed client and regulatory specifications. Review production, maintenance, and operational documentation for accuracy and compliance. Coordinate with the Maintenance and Reliability teams to maximize equipment uptime and yield. Lead and participate in strategic meetings with operations, supply chain, quality, sales, and R&D to review performance, solve challenges, and launch improvement projects. Monitor and analyze production yields, identifying variances in conjunction with warehousing, quality, and supply chain. Attend and, when appropriate, lead key operations meetings, nurturing communication and alignment across all relevant business units. Educational and Experience Requirements • Minimum Bachelor's Degree. • Minimum 5 years of operations experience in food processing and industrial environments. • Minimum 5 years' experience in a manufacturing environment with technical knowledge of production flow in a food manufacturing environment. • Understanding of Lean Manufacturing. • Minimum of 5 years' experience with food processing equipment knowledge.. • Demonstrated project management skills for complex projects. • Negotiation skills. • Efficient in all computer desktop skills, including Excel, Word, and PowerPoint. Pay Range: $150,000.00 -170,000.00 - Salaried (based on experience); Benefits Offered: Medical, Vision, Dental, Flex Spending, Basic Life and Accidental Death & Dismemberment; Short and Long Term Disability, EAP, and 401k. All job duties and responsibilities outlined in this must be performed onsite at our designated workplace location. This position does not offer remote, hybrid, or telecommuting work options. Applicants must be able and willing to work in person as a condition of employment. Note: This job description is not intended to be all-inclusive. An employee may perform other related duties as needed to meet Berner Food & Beverage's ongoing needs.
    $150k-170k yearly 47d ago
  • AWS JAN Operations Manager

    DSV 4.5company rating

    Senior operations manager job in Madison, WI

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Madison, 135 Industrial Dr N, MS Division: Solutions Job Posting Title: AWS JAN Operations Manager Time Type: Full Time POSITION SUMMARY Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs. Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures. Meets all client specified KPI's and complies with Quality system requirements. Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members. Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. Delivers results by leveraging the skills of the right people at the right time Effectively keeps senior management and client representatives informed of critical issues that affect the operations Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client). Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit. Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction. Provides ongoing growth and development opportunities for team members Supports adherence to Standard Operating Procedures (SOPs). Conducts routine staff meetings to review daily/weekly work activities. Management Information Systems Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Develops proficiency in client systems. Customer Management: Manages high level customer service standards for all functions. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and responds to requests when required. Attends or leads meetings with key customers to discuss any customer issues. Coordinates management of supplier/customer visits to the site. Promotes a positive relationship with clients by providing excellent customer service. Budgeting/Financials: Supports the development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines. Equipment & Facilities Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable. Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES Work overtime as dictated by business whether mandatory or voluntary Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Manages warehouse operations supervisors & support staff. SKILLS & ABILITIES Education & Experience Must have a high school diploma or general education degree (GED). Bachelor's degree is preferred 7 years' experience working in a logistics/distribution/relevant environment. 5 years' experience in a supervisory role Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills Proficient in Microsoft Office (Excel, Work, and Power Point) Demonstrated proficiency in knowledge of applicable WMS systems Language Skills English (reading, writing, verbal) Proficiency in business communication at all levels Other Strong attention to detail accuracy and accomplish job task in a timely manner Good organizational and personnel skills Good communication skills, written and oral Good leadership, supervision, and planning skills Able to work flexible schedules, including nights and weekends, as required by the operation Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments. Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally Handling/Fingering, Sitting Frequently Bending Constantly Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $60k-104k yearly est. 3d ago
  • Manager Perioperative Service - Anesthesia Operations Support

    UW Health 4.5company rating

    Senior operations manager job in Madison, WI

    100% FTE, Monday - Friday with support when needed to cover 24/7 department. You will be working at University Hospital in Madison, WI. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Registered Nurse (RN) with demonstrated leadership and management skills to: Direct, plan, implement and evaluate patient care programs for the perioperative patient population. Lead daily operations and coordination of patient care services focusing on anesthesia services. Direct and evaluate the department's workforce in terms of overall staffing and scheduling, adjusting to changes in care requirements, patient census and staffing resources. Prepare and/or participate in preparation of operating budgets. Establish quality improvement efforts to support the delivery of patient and family-focused care. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Acuity based staffing ratios for optimal safety. A strong shared governance structure which assures every nurse has a voice. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. A place where nursing excellence is recognized and celebrated in our inpatient and outpatient settings through several award programs. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. Education Bachelor of Science - Nursing (BSN). Required Master's degree in Nursing. Preferred Work Experience Three (3) years of relevant experience and progressive nursing leadership experience with demonstrated success. Required Five (5) years of relevant experience and progressive nursing leadership experience with demonstrated success. Preferred Prior surgical services experience and/or experience working in an academic medical center or complex healthcare system. Preferred Licenses and Certifications Wisconsin RN license. Required Our Commitment to Diversity, Equity and Inclusion UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job Description UW Hospital and Clinics benefits
    $57k-102k yearly est. Auto-Apply 12h ago
  • Airport Manager - General Aviation Operations (C59)

    Delavan Holdings

    Senior operations manager job in Delavan, WI

    Job DescriptionDescription: Delavan Holdings is hiring an Airport Manager for Lake Lawn Airport (C59), a private, public-use non-towered general aviation airport located at Lake Lawn Resort in Delavan, WI. We're looking for someone with hands-on experience in general aviation airport operations, ideally at a small or non-towered airport, who can run the field day-to-day and guide practical redevelopment projects. What You'll Do Oversee general aviation airport operations, including runway inspections, airfield maintenance, safety, and visitor services. Manage projects such as runway improvements, lighting upgrades, fuel services, hangar development, and basic infrastructure enhancements. Ensure appropriate FAA and state aviation compliance for a non-towered GA airport. Build and manage GA services including fuel sales, hangar leasing, and flight-training partnerships. Coordinate with vendors, contractors, WisDOT, and aviation stakeholders. Work with Lake Lawn Resort to integrate aviation with hospitality, recreation, and guest experience. Manage budgets, airport planning, and revenue opportunities typical for a small GA airport. Requirements: What We're Looking For Experience as an Airport Manager, Assistant Airport Manager, FBO Manager, Airfield Operations Manager, or similar GA operations role. Background in non-towered airport operations or small-airport environments. Ability to distinguish required FAA standards from optional improvements appropriate for a private GA field. Strong understanding of GA operations, fuel systems, hangar operations, runway maintenance, and pilot/tenant relations. Practical, hands-on operator who can scale solutions to the airport's size and mission. Strong communication and partnership skills. Degree in Aviation Management, Airport Operations, Engineering, or related field a plus. Why Work Here High autonomy with direct influence over airport operations and improvements. Right-sized environment without the bureaucracy of commercial or Part 139 airports. Opportunity to grow a general aviation airport that supports recreation, tourism, and community aviation. Competitive compensation (discussed based on experience). Work in Delavan, WI-a lake-country destination close to Milwaukee, Madison, and the Illinois border. About Delavan Holdings Delavan Holdings is a privately owned family of diverse companies headquartered in Delavan, Wisconsin. Delavan Holdings operates Lake Lawn Resort, Lake Lawn Airport (C59) and other businesses across automotive, RV, warehousing and fulfillment, real estate development and non-profit outdoor recreation. Apply today to help lead and grow Lake Lawn Airport (C59).
    $40k-67k yearly est. 18d ago
  • Manager of Residential Operations

    The Rogers Company 4.8company rating

    Senior operations manager job in Oconomowoc, WI

    The Manager of Residential Operations represents the Vice President of Operations- Residential and Director of Residential Services with on-site operational leadership on a 24-hour basis (including weekends and holidays). They will have the authority to act on behalf of the Vice President of Operations /Director of Residential Services by acting independently to provide crisis management, make timely decisions that directly impact patient care, ensure timely and effective communication and collaboration among residential program. As well as providing operational oversight throughout the residential division. They may act as the administrative liaison to patients, families, employees and external customers.Job Duties & Responsibilities: Demonstrate judgment and self-sufficiency in effective problem solving while serving as the Manager of Residential Operations and operational resource for the residential division. Intervene in situations involving patients, visitors, hospital staff and other external customers. Oversee patient care flow while redirecting and allocating resources. Determine necessary space, equipment, supplies and support systems to ensure effective functioning of residential programs. Work with social services designs to investigate patient/visitor concerns and implement appropriate courses of action. Work with Human Resources to take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and procedures. Facilitate interdepartmental communication, negotiation and decision-making. Obtain adequate facts and evaluate data to identify and intervene in actual and/or potential safety and risk management issues. Communicate pertinent information (verbal and/or electronic) in a timely manner to hospital administration and program leadership. Document pertinent information, actions and decisions and communicate to appropriate leadership. Communicate issues identified by front line staff to appropriate administrative team related to new administrative or program initiatives. Round residential programs and work with program managers regarding staffing, program developmental and acuity issues. Collaborate with program managers to ensure appropriate transfers to Inpatient, Rogers Partial Hospitalization Program or Intensive Outpatient Program (PHP/IOP). Attend at least one staffing per week in Residential programs to ensure documentation is completed and program schedule is being followed. Work with team to assess treatment recommendations. Work with Vice President of Operations- Residential and program managers to increase capacity utilization and improve communication. Develops an understanding of regulations regarding Department of Children and Families (DCF) 52 and Department of Human Services (DHS) 83 programs. Collaborate with Director of Residential Services for compliance and policy interpretation. Promote department and organizational goals as well as the mission of the hospital. Communicate goals to fellow staff members. Demonstrate measurable goal achievement. Maintain department policies and procedures. Ensure strategic anchors and fiscal goals such as clinical effectiveness, patient experience, financial sustainability and compassionate culture are being met. Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations. Involve self in the learning and application of standards relevant to the Rogers Improvement System department. Participate in in-services, seminars and other meetings to increase involvement and awareness of regulations. Involve self in the education of other disciplines regarding the department's regulations. Participate in hospital committees, performance improvement team meetings, and team projects, as directed. Demonstrate punctuality and preparedness. Demonstrate effective communication skills. Demonstrate good organizational skills. Contribute in a positive, solution-focused manner. Attend department meetings as needed, actively participate in discussions, recognize and contribute to activities leading to improvement. Participate in the performance improvement program. Gain understanding of the performance improvement process. Apply the performance improvement model to your department's activities. Participate and/or create performance improvement teams that lead to improvement in other hospital areas. Educate and involve self in the hospital and department's performance improvement plans. Conduct self in a professional manner. Demonstrate organizational skills that promote timely response to all inquiries and to task completion. Communicate with all individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution. Communicate concerns and provide solutions for same. Attend outside seminars and/or educational classes to promote professional growth. Demonstrate a positive and professional attitude toward parties outside the hospital (provider relations representatives, managed care contractors, visitors, vendors, etc.) Comply with the hospital's policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs. Project a professional image by wearing appropriate, professional attire. Additional Job Description: Education/Training Requirements: Bachelor's degree required, Master's degree preferred. A minimum of three years' experience in a supervisory/management role is required. At least one year of this experience must be a management role with oversite of multiple facilities. CPR certification is required within thirty (30) days of date-of-hire. Annual re-certification is required. Formal training in management of the aggressive patient within sixty (60) days of date-of-hire. Annual re-certification is required. Clinical experience in mental health or chemical dependency services is required. Knowledge of DBT (dialectical behavioral therapy) preferred. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)
    $63k-107k yearly est. Auto-Apply 23d ago
  • District Manager

    Gecko Hospitality

    Senior operations manager job in Wisconsin Dells, WI

    Job Description District Manager Quick-Service Restaurant - Leading the Way in Wisconsin Rapids! Are you a results-driven leader with passion for hospitality, a talent for developing high-performing teams, and a proven ability to oversee multiple locations? If so, we want YOU to join our team as a District Manager in Wisconsin Rapids, WI! Every day, millions of guests worldwide choose our restaurants for high-quality, crave-worthy, and affordable meals. Since our founding in 1954, we've grown to become the second-largest fast-food hamburger chain globally, thanks to our commitment to premium ingredients, signature recipes, and family-friendly dining. Now, we're looking for a confident and motivated District Manager to help us continue that legacy across multiple locations in the Wisconsin Rapids area. What You'll Do: As our District Manager, you'll be the driving force behind the success of several restaurants. You'll oversee operations, mentor General Managers, and ensure each location delivers exceptional guest experiences while meeting business goals. Your responsibilities include: Leading and supporting General Managers to achieve operational excellence. Ensuring all locations meet cleanliness, sanitation, and operational standards. Driving sales growth and profitability across your district. Recruiting, training, and developing top talent to build high-performing teams. Analyzing performance metrics and implementing strategies for improvement. Maintaining a guest-first culture and ensuring exceptional service at every location. What's in It for You? We believe in rewarding hard work and dedication. Here's what you can expect: Paid vacation - because you deserve time to recharge. Competitive salary - we value your expertise. PTO - for the moments that matter. Lucrative bonus program - your success is our success. Dining privileges - enjoy the food you love. Unlimited career growth - the sky's the limit. Exciting work environment - where your leadership truly makes an impact. What We're Looking For: We're searching for a District Manager who's ready to take the reins and lead with confidence. Here's what you'll need to succeed: 3+ years of multi-unit management experience in the restaurant or retail industry. A proven track record of driving sales and profitability. A passion for developing and mentoring teams. Strong organizational and analytical skills. A guest-first mindset with unwavering integrity and honesty. If you're ready to lead multiple teams, grow your career, and make a difference in Wisconsin Rapids, we want to hear from you! Apply Now to become the District Manager of a true industry leader. Let's build something amazing together! Send your resume to ****************************
    $75k-125k yearly est. Easy Apply 22d ago
  • Operations Manager

    AMPI 3.7company rating

    Senior operations manager job in Portage, WI

    AMPI owns seven Midwest-based manufacturing plants where 10 percent of the nation's American-type cheese, processed cheese and butter is produced. The cooperative's award-winning cheese, butter and powdered dairy products are marketed to foodservice, retail and food ingredient customers. In 2019, the co-op launched its Dinner Bell Creamery brand and accompanying Co-op Crafted promise, highlighting more than 50 years of dairy farm families partnering with skilled buttermakers and cheesemakers. ESSENTIAL RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time: Safety & Quality Responsibility - All AMPI employees are responsible for reporting any employee safety, food safety, or product quality concerns to the appropriate authority. Heightened Safety & Quality Role - This position carries elevated responsibility for ensuring food safety and product quality across all operations activities. Operational Leadership - Plans, administers, and directs daily operations while driving continuous improvement to increase efficiency, reduce cost, and strengthen process reliability. Safety Leadership - Fosters a “safety-first” culture through employee engagement, coaching, and participation. Leads behavior-based safety initiatives, investigates concerns, and implements corrective actions collaboratively. Cost Management - Manages departmental budget responsibly while identifying, developing, and implementing cost-saving initiatives that support overall organizational profitability. Team Leadership & Development - Leads direct reports who supervise operations employees. Provides direction, coordination, and evaluation of the team. Responsibilities include interviewing, hiring, onboarding, training, performance evaluation, recognition, coaching, and corrective action, always aligned with company policy. Strategic Alignment - Develops strategies to achieve organizational goals and adapts plans to evolving business conditions. Adaptability - Manages competing priorities effectively and adjusts work methods or approaches to suit changing demands. Collaborative Problem Solving - Identifies and resolves problems promptly by gathering and analyzing information. Facilitates group problem-solving sessions, encourages input from others, and develops alternative solutions as needed. Team Culture & Morale - Builds a positive, collaborative team environment that promotes trust, communication, and mutual accountability. Works with the team to drive results and exceed divisional goals. Project Management - Creates workable project plans, communicates changes effectively, and builds commitment. Anticipates resistance and works with teams to overcome barriers. Quality Improvement - Actively seeks opportunities to improve processes, products, and work practices. Champions quality in all operations activities. Business & Financial Acumen - Understands business implications of decisions and demonstrates strong awareness of profitability drivers, market conditions, and competitive environment. Aligns team goals with strategic priorities. Sound Judgment & Inclusion - Makes well-reasoned decisions and explains the rationale clearly. Ensures appropriate people are involved in decision-making in a timely manner. Planning & Prioritization - Develops realistic action plans, prioritizes work effectively, and secures additional resources as necessary. Employee Engagement & Development - Includes staff in planning, decision-making, and process improvement. Remains accessible to employees, provides regular feedback, builds skills, and encourages professional growth. Customer Focused Problem Resolution - Supports and leads customer complaint investigations. Drives corrective actions to conclusion, ensuring outcomes meet expectations and strengthen customer confidence. Feedback & Continuous Improvement - Solicits and applies customer (internal and external) feedback to improve processes, products, and services. Professionalism Under Pressure - Responds effectively under pressure, treats others with respect, accepts responsibility for actions, and reliably follows through on commitments. Safety Compliance - Follows all safety and security procedures. Reports unsafe conditions promptly, leads corrective efforts, and ensures equipment and materials are used properly. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position . EDUCATION/EXPERIENCE Bachelor's degree in Food Science, Manufacturing, Engineering, or a related field OR a proven track record of 15+ years of progressive experience in manufacturing operations. Minimum 5 years of supervisory or leadership experience. BENEFITS/REWARDS AMPI offers competitive starting pay, PTO, 401k, short-term disability, health, dental, vision, life insurance, flexible spending accounts, employee assistance programs and more. Associated Milk Producers Inc. (AMPI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Military and veterans are encouraged to apply.
    $48k-63k yearly est. 6d ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Senior operations manager job in Madison, WI

    The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 53d ago
  • Director, Client Operations

    MTM 4.6company rating

    Senior operations manager job in Madison, WI

    At MTM Health, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term strategic processes by partnering with other MTM departments. The ultimate objective of this position is to monitor the day-to-day activity of local Wisconsin departments, including but not limited to: Ombuds, ETO, Quality Management, Travel Training, and Contact Center staff. The Director, Client Operations ((Known internally within MTM Health as Director, Operations) will ensure the safest and highest quality transportation experience for passengers while adhering to specific health plan protocols and MTM policies/procedures and staying within budget. Location: This is a hybrid position located at our Middleton, WI location. What you'll do: Provide daily guidance and support for direct and non-direct reports Monitor local Wisconsin departments and staff activities to ensure they are working as efficiently as possible to achieve departmental goals Serve as a central point of contact for the WI client. Actively participate in or lead client meetings ensuring client satisfaction Coordinate comprehensive updates and responses to the client on all escalated complaints and accidents / critical incidents Serve as the regional owner of the gas mileage reimbursement and meals & lodging processes Collaborate with the logistics team to improve quality of services: decrease complaints, improve on-time performance, lower costs, and increase satisfaction with services Ensure all program activities are being performed accurately and consistently to ensure the program's ongoing contractual and institutional compliance. Meet regularly with facilities, advocacy agencies, and internal departments to ensure safe and quality transportation services are being delivered Perform audits of functions as appropriate, tracking the results, per established guidelines Collaborate with internal stakeholders to establish the departmental business rules that will provide the foundation of the program's data quality, processing and improvement plan Oversee ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with business objectives and goals Manage expectations and communications with leaders at the home office Ensure good working relationships and high levels of communication among office staff, MTM departments, Client, stakeholders, and other vendors working within the defined contracts Conduct project status meetings to identify problems and ensure that deliverables are met Other duties as assigned What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent Bachelor's degree in Business Administration (or equivalent experience) in a related field 8+ years in an Operational or logistics role 5 years' experience in a supervisory/management role Must possess a valid driver's license Skills: Positive attitude and proven ability to work well with all levels of the organization Effective use of judgement to prioritize focus areas and day to day tasks Willingness to embrace difficult situations Independently maintain and hold others accountable for best-in-class results and the highest of standards Ability to lead and effect change through influence Effectively uses (objective) data vs. hyperbole or “common-knowledge” to evaluate operation performance Excels at identifying and leveraging the correct data to identify and solve problems Anticipates problems before they occur and creatively solves problems while balancing the need stay within both contractual guidelines and MTM policies and procedures Ability to teach, coach and motivate staff Ability to build and maintain good relationships with community agencies and other critical stakeholders Solid interpersonal and team-building skills to effectively communicate with internal and external customers Proactive and creative techniques in solving problems Excellent organization skills with the ability to manage multiple concurrent projects. Project planning, scheduling, tracking and coordination Ability to think creatively and use various methods in problem solving Proficient with the Microsoft Suite Self-starter with the initiative to identify and act upon opportunities without direction Communicate professionally and clearly both in person and in writing Easily adaptable to ever changing environment and requirements Flexibility in work schedules Ability to maintain high level of confidentiality Regular attendance Even better if you have... Previous experience working with Medicaid and/or State programs preferred Project Management certification a plus Prior experience in the transportation industry a plus What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM
    $80k-100k yearly Auto-Apply 60d+ ago
  • Manager, Product Development & Operations

    Arrowhead Pharmaceuticals 4.6company rating

    Senior operations manager job in Verona, WI

    Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position The Manager, Product Development & Operations is accountable for the project and is responsible for the indirect management of CMC project teams from process development to delivery of finished goods to depots or 3PL(s). They will manage both internal and external CMC activities. They may manage external relationships and may act as the primary contact for outsourced contract manufacturing organizations (CMO) and contract research organizations (CRO) involved with the development, analysis, distribution, manufacturing, packaging, and labeling for Arrowhead drug development programs. The Manager, Product Development & Operations will facilitate team collaboration to identify risks, challenges, and opportunities for the project. They will work with Arrowhead leadership to prioritize work and assign tasks. They will manage vendor onboarding, contracts, project budgets, timelines, KPIs and deliverables. This is a non-laboratory position with responsibilities that require cross- functional collaboration with team members from technical, legal, finance, clinical, commercial, logistics, supply chain, quality, and regulatory functions. Responsibilities Oversee global operational activities: development, manufacturing, warehousing, distribution, supply chain, logistics Act as primary point of contact for projects, facilitating communication between internal and external team members for CMC development, analytical, manufacturing, packaging, and labeling and distribution activities Partner with the cross functional project team (chemistry, analytical, quality, regulatory, supply chain, clinical operations, commercial, marketing) to deliver quality product on time Communicate project status and vendor activities to Arrowhead management and stakeholders Monitor internal and external inventory of intermediates, API, investigational product, retains, samples, and clinical supplies Manage budget, timeline, quality and deliverables for each project and vendor Develop and implement global process standards, best practices Develop and maintain and report KPIs for projects and external partners Generate and maintain project tracking tools using Smartsheet, Excel, Power Bi and other databases Work with technical, legal and finance groups to draft RFPs, track, manage and negotiate new contracts, supply agreements, confidentiality agreements, purchase orders, etc… for new and existing venders Track and review vendor invoices; collaborate with finance department to process payments Lead project meetings, vendor visits and conference calls Oversee shipments and storage of GLP, GMP, and clinical materials in accordance with Arrowhead SOPs and GDP Collaborate with clinical supply and supply chain to ensure materials are ready for current and up-coming developmental programs Requirements Bachelor's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and a minimum of 3 years of experience in a pharmaceutical company, contract manufacturing organization (CMO), or contract research organization (CRO); or Master's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and at least 1 year of relevant experience in a pharmaceutical company, CMO, or CRO. 0-2 years in a project management or project coordination role Knowledge of applicable GLP, GMP, GDP and regulatory guidance for pharmaceutical manufacturing and testing Strong MS Office skills (Outlook, Excel, PowerPoint, and Word) Excellent verbal and written communication skills A detail oriented, organized, self-starter who endeavors to anticipate problems and seeks opportunities to grow the role and responsibilities at Arrowhead Ability to work prolonged periods at a desk and working on a computer. Aptitude for independently resolving competing priorities in a fast-paced environment Willingness and ability to travel on a limited basis ( Preferred: Previous experience in pharmaceutical manufacturing, operations, clinical supply, or project management roles Experience with Project Management Software such as Smart Sheet or MS Project Experience with an ERP system such as Microsoft Dynamics (D365) or SAP GLP or GMP Laboratory or Manufacturing experience Wisconsin pay range $100,000-$115,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy
    $100k-115k yearly 1d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Madison, WI?

The average senior operations manager in Madison, WI earns between $95,000 and $185,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Madison, WI

$133,000

What are the biggest employers of Senior Operations Managers in Madison, WI?

The biggest employers of Senior Operations Managers in Madison, WI are:
  1. Acxiom
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