Senior Operations Manager Jobs in Malden, MA

eternal Health - The Next Generation of Medicare Advantage Healthcare is confusing, but it doesn't need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start up that is committed to creating long-lasting partnerships with our members, our providers, and you! About the role: As VP of Clinical Operations with eternal Health you will be a core member at eternal Health management team. The VP provides oversight for development of strategies and processes, direction of staff, and execution of clinical operational tasks. This position will work towards meeting financial and operational performance goals and standards. We provide a unique opportunity to be a part of a health plan in its beginning stages, and you will have insight into all the operations and expertise that is required to run a successful and sustainable plan as well as build the foundation for the sustainable growth that will be crucial to eternal Health's success. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change. Responsibilities: Leads the development and implementation of clinical operations policies and procedures. Creates and maintains a strong compliance culture with the clinical team. Strategically aligns the clinical program, compliance standards and financial goals and monitors quality and performance to goals on a regular basis. Creates a clinical operations work environment that fosters collaboration, growth and development, and a member centric focus on clinical excellence in service. Grow and develop a clinical team in operations, financial acumen, utilization management, risk adjustment, HEDIS and STARs program. Drives performance in closing HEDIS/STARS gaps, Risk Adjustment gaps, clinical program improvements. Manage processes to meet member population needs. Provide oversight of utilization management/care management health plan related delegated function reporting activities. Work across departments to provide support and guidance on what can be done within each department to help meet performance metrics, such as closing HEDIS/STARS gaps, RA gaps, etc. Help build daily practices for the Clinical Operations team that help drive key metrics. Help make key decisions that are driven off of data and help support Provider Relations staff, so that we can impact Cost, Quality, and STARS/HEDIS, with a boots on the ground effort. Participates in executive meetings to bring the clinical operation needs into alignment with business goals. Addresses obstacles and challenges to achieving goals proactively and adjusts operations accordingly. Maintains audit readiness, by ongoing training, competency assessment, audit, monitoring of metrics and corrective action. Oversight of UM Process, while maintaining CM/DM functions in house. Other duties as assigned. Requirements: Master's Degree in a health affiliated or business affiliated field or equivalent. 8+ years of relevant professional experience required and knowledge of medical management clinical review processes. 5+ years of managerial experience. 5+ years of Medicare health plan experience. Comprehensive knowledge of managed care industry standards and government regulations. Working with eternal Health: eternal Health is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternal Health employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternal Health's mission, values, and compliance standards. Accommodations: Any eternal Health applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email ******************** with the email subject “Reasonable Accommodations - Applicant Name Here”.

VP Operations Director - North America Sector: Global Marketing Services A leading global marketing services provider is looking to appoint an experienced and strategic VP Operations Director - North America. This is a critical leadership role, responsible for the seamless delivery of marketing supply chain solutions and the ongoing optimisation of operational performance across the region. This opportunity is ideal for a hands-on, commercially aware operations leader with deep expertise in marketing services, supply chain management, and cross-functional team collaboration. The successful candidate will play a key role in supporting client and supplier teams, enhancing service delivery, and driving long-term efficiencies across a portfolio of creative, print, merchandise, and retail display solutions. Key Responsibilities Operational Leadership Oversee and refine end-to-end operational processes to ensure quality, efficiency, and cost-effectiveness. Lead the implementation of scalable workflows and process automation to drive continuous improvement. Ensure operational excellence across service delivery, project execution, and performance management. Client & Account Support Partner with account teams to ensure high-quality service delivery and client satisfaction. Act as a senior escalation point for operational challenges, providing swift and effective resolution. Collaborate with commercial teams to develop competitive solutions and pricing models. Supplier & Supply Chain Management Manage relationships with suppliers across print, merchandise, and related marketing services. Implement supplier performance frameworks that drive compliance, quality, and cost control. Work alongside procurement teams to drive efficiency, innovation, and sustainability. Financial & Performance Management Support regional P&L through cost optimisation and margin improvement. Develop and track KPIs to measure service performance and identify improvement opportunities. Enable data-driven decision-making through robust reporting and analytics. Team Leadership & Collaboration Mentor and support both client-facing and supplier-facing teams to enable their success. Foster a collaborative culture between operations, commercial, and technology teams. Lead training and development initiatives that embed operational excellence across the business. Skills & Experience Required Extensive operational leadership experience within marketing services, print, branded merchandise, or retail displays. Strong background in supply chain management, procurement, and supplier performance. Proven ability to deliver service excellence while driving cost and process efficiency. Experience supporting and working alongside commercial and client delivery teams. Analytical, data-driven approach with a strong understanding of financial performance drivers. Excellent leadership, communication, and stakeholder management skills. What's on Offer A senior leadership role in a fast-paced, global marketing services organisation. The opportunity to shape and deliver mission-critical operations across North America. Collaborative, supportive environment working with high-profile clients and partners. A business that values innovation, continuous improvement, and operational excellence.

Job Title: Director of Operations Pay Range: $215,000-250,000 + sign on bonus + 15% annual bonus Qualifications: Bachelor's degree in relative field of study 10 years of overall professional experience in Operations 5+ years of professional consulting experience - ideally from BCG, KPMG, etc. Background in Finance, Insurance, Banking or Smart Business industries Excellent background providing high level strategy to functional business units/leaders to help them execute on their objectives Desire to be a part of a strong team/culture Excellent communication skills Preferred: Life insurance domain experience Prior management experience in consulting company Day to Day: Insight Global is looking for a Director of Business Operations to join the team of one of it's clients based in Boston, MA in the Life Insurance industry. This person will directly report into the COO, and will be providing high level strategy to help Functional BU leaders execute on their business objectives. This person will have to work a hybrid schedule in Boston, MA, 3 days a week, and may have to work odd hours sometimes. Specific Responsibilities: Right hand man to COO Presentations Meeting/Strategizing with 9 different BUs/Leaders Vertically & horizontally in the organization Having direct reports Benefits: Pension and Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Hybrid Work Environment 401K Support for Community Involvement

Job Title: Vice President of Operations Reports To: Chief Executive Officer (CEO) Type: Full-Time | Executive Level Industry: Metrology / Precision Instrumentation / Advanced Manufacturing Position Summary: The Vice President of Operations is a pivotal leader within our executive team, charged with shaping the strategic vision and driving the operational excellence of our manufacturing facilities. This role is essential in achieving superior results across manufacturing, supply chain management, quality assurance, and continuous improvement, ensuring we meet and exceed our corporate objectives. The VP of Operations will spearhead cross-functional teams and deliver top-tier precision instrumentation for global metrology markets. With a strong commitment to safety, customer satisfaction, cost management, and operational efficiency, this leader will play a crucial role in propelling our organization to new heights of success. Key Responsibilities: Strategic Operations Leadership Develop scalable operational strategies to support growth, profitability, and innovation goals. Collaborate with the CEO and executive leadership on long-term strategic planning. Multi-Site Manufacturing Management Oversee the day-to-day operations of multiple manufacturing facilities, ensuring best-in-class production efficiency, quality, and safety. Standardize and optimize production practices, KPIs, and processes across all sites. Supply Chain & Logistics Drive end-to-end supply chain optimization, including procurement, materials management, logistics, and distribution. Mitigate risk and ensure continuity of supply for critical components and assemblies. Quality and Compliance Champion a culture of quality and continuous improvement. Ensure all products meet or exceed ISO and industry-specific standards. Lead internal and external audits as necessary. Operational Excellence & Lean Manufacturing Implement and sustain Lean, Six Sigma, and continuous improvement methodologies. Foster a culture of data-driven decision making and operational accountability. Technology & Automation Evaluate and implement advanced manufacturing technologies and automation to enhance capability and reduce cost. Support engineering and R&D in design-for-manufacturing initiatives. Talent Development & Leadership Build and mentor high-performing teams across operations, including succession planning and leadership development. Foster a culture of collaboration, transparency, and performance. Qualifications: Bachelor's degree in Engineering, Operations Management, or a related technical field; MBA or Master's preferred. 15+ years of progressive experience in operations leadership, with at least 5 years in a senior executive role. Proven success managing multi-facility manufacturing operations in a high-mix, low-volume environment-preferably in precision instrumentation, metrology, or related industries. Strong understanding of manufacturing processes, including machining, assembly, electronics integration, and calibration. Deep expertise in Lean Manufacturing, Six Sigma, and continuous improvement principles. Experience leading global or geographically distributed teams. Excellent communication, leadership, and change management skills. Track record of driving operational transformation and cost improvement initiatives. Preferred Experience: Prior experience in a regulated manufacturing environment (e.g., ISO 17025, ISO 9001). Familiarity with ERP/MRP systems and Industry 4.0 initiatives. International manufacturing or supplier management experience.

The AWS Cloud Operations Manager will oversee the design, optimization, and management of cloud infrastructure on AWS to ensure performance, scalability, and compliance with security standards for Boston Medical. This role leads a team of engineers while driving automation, cost efficiency, and continuous improvement through DevOps practices. The manager is responsible for monitoring, incident response, backup, and disaster recovery strategies, ensuring alignment with business continuity goals. Collaborating with cross-functional teams, the manager also supports cloud migrations and contributes to a Center of Excellence for cloud operations. Deep knowledge of AWS services, cloud security, and infrastructure as code is essential, along with a commitment to Boston Medical Center's mission of delivering exceptional care without exception.

Mattress Warehouse is growing! About us: At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the United States, we're dedicated to improving lives through quality sleep. We offer quality products and exceptional service to our customers while supporting the communities we serve and protecting the environment. Why Choose Mattress Warehouse? Joining Mattress Warehouse means becoming part of a team-oriented work environment where your hard work and dedication are recognized and rewarded. What you can expect from us! Robust Compensation Package: a generous base pay, eligibility for bonuses, along with a 401(k) plan with a hefty employer match to secure your financial future. Unlock Your Team's Sales Potential: As a District Manager, you will teach your teams to leverage our exclusive bed MATCH diagnostic sleep system, empowering customers to find their perfect mattress based on 18 measurements and personalized recommendations. This tailored shopping experience transforms a customer's sleep quality and satisfaction. Comprehensive Benefits: We care about our employees' well-being, offering a variety of insurance coverage for every budget, covering: medical, dental, vision, short/long-term disability, basic life and AD&D insurance, as well as recognition programs, and product discounts. Generous Paid Time Off: Our PTO package includes vacation, personal, and sick days. Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more. What We're Looking For As a District Manager at Mattress Warehouse, you'll be at the forefront of our operational excellence, ensuring that every showroom in your district runs smoothly, cleanly, and meets or exceeds budget and sales goals. You'll play a pivotal role in driving the success of our business by overseeing the implementation of marketing campaigns and promotions, all while providing outstanding customer service and maintaining adherence to company standards. Essential Functions: Financial Goal Achievement: Plan and coordinate business operations in district showrooms to achieve financial goals, driving revenue growth and profitability. Resource Management: Perform resource allocation, workload assignment, and schedule management for assigned projects, optimizing efficiency and productivity. Team Leadership: Manage a team of professionals on a daily basis to meet or exceed company objectives, fostering a culture of excellence and accountability. Training and Development: Identify skill gaps and schedule trainings for team members, ensuring continuous improvement and professional growth. Customer Satisfaction: Resolve all customer issues and ensure outstanding customer service, cultivating loyalty and positive brand perception. Performance Evaluation: Conduct performance evaluations of team members and provide feedback for improvements, driving individual and team success. Relationship Building: Build strong working relationships and maintain effective communications with team members, promoting collaboration and teamwork. Strategic Planning: Identify business challenges and suggest appropriate action plans, contributing to the development of new business strategies for growth and revenue generation. Operational Efficiency: Manage budgets, control expenses, and identify revenue opportunities, optimizing operational efficiency and cost-effectiveness. HR Support: Assist in employee recruitment, promotion, retention, and termination activities, ensuring compliance with company policies and procedures, including staffing, recruiting, and retaining talent. At Mattress Warehouse, we pride ourselves on being an Employer of Choice, offering competitive compensation packages, opportunities for career advancement, and a supportive work environment where your contributions are valued and recognized. Join us and be part of a winning team that's transforming the bedding retail industry. If you're a driven, results-oriented individual with a passion for retail and leadership, we want to hear from you. Apply now and take the next step towards a rewarding career with Mattress Warehouse!

As the Store Director, you are the ultimate leader in the store setting the tone for both the store leadership team and your associates. You are responsible for driving a profitable business - focusing on genuine connections with customers that build loyalty and efficient operations, so every experience is seamless. You'll recruit new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You'll foster an inclusive work environment where fun comes from success and learning, and everyone has a voice. Job Responsibilities Act as a business owner with an emotional connection to everything in the store and profitability top of mind. Start each day focused on the one or two things that will have the greatest impact on the business. Assess data and customer relationships quickly to personalize each experience. Always ask “Why?” - ensure team efforts align with our values and strategic initiatives. Ensure the team is always on track to make their goals and exceed customer expectations. Find the best people to build a rich and relevant team that reflects the communities we serve. Provide feedback to influence a curated product assortment that speaks to the local community. Act in a manner that aligns with our values (About you) You'll be great in the role if you … Love our brand, customers and teams.. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals as well as holding teams to the same standard. Try new things and champion new ideas. Thrive in ambiguity, adapt nimbly and drive initiatives to completion. Have a bachelor's degree or equivalent combo of education and experience. Have 5 or more years of management experience with similar scope. Process information and operate store systems accurately. Are adept with technology and apps and familiar with industry-related blogs and feeds. Are available when we are busy, including: nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks… Competitive base pay, bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions*

YOUR ROLE: As a Senior Project Manager, you will have a unique opportunity to work with high profile clients on a daily basis. You will be part of a consulting team who specialize in supporting life science companies in designing and executing complex, cross-functional projects. You will manage interactions with the clients, building trust and relationships. Genioo's purpose and mission is to dramatically increase the success of our clients' cross-functional programs and projects and deliver true step changes in performance and lasting impact. You will join a people-centric consultancy - when it comes to long-term success, we believe how you do the project and who is part of the project is as influential as what you do. Based on the experience you bring, the title for this position may be Project Manager or Senior Manager. The role can be based in either our Boston or NY office. WHAT YOU'LL DO: Lead and contribute to project teams that include consultants (Genioo and independent professionals) and client team members with involvement across all phases of the project. Build strong client relationships with functional / mid-level management. Provide direct project impact managing programs under the guidance of a VP leading the project, help address potential obstacles and project risks. Offer comprehensive solutions to business challenges for our clients, particularly related to productivity, cost reduction, operational excellence, transformation, and change management. Deliver projects on time and on budget, ensuring that all work performed during the project aligns with / exceeds client's expectations leveraging Genioo's tools and ways of working. Proactively identify and cultivate business opportunities, writing proposals, responding to customer requirements and helping craft insightful, high-quality solutions to solve complex business challenges. Lead and develop independent consultants on project teams and build strong relationships with them. Contribute to internal efforts with high energy including developing new content, service offerings and methodologies, and actively contributing to office life. WHO YOU ARE: You have a minimum of 6 years' experience from a leading management consulting / advisory firm (McKinsey, Bain, BCG, Accenture, Big 4 or similar). You have delivered successful projects in one or more of these areas: productivity, cost reduction, operational excellence, transformation, commercial, supply chain, or change management. Ideally, you've worked at or delivered projects for life science companies; minimally you have a strong interest in life sciences. You enjoy project execution and employ a "hands-on" approach to make a demonstrable impact on projects. You have a talent for synthesizing complex topics and explaining them in easily understood terms to a variety of stakeholders. You are an excellent networker and enjoy winning new clients and fostering relationships with them. You have a healthy competitive nature and jump at the chance to pursue new business opportunities. You bring an entrepreneurial enthusiasm to help build a cutting-edge business and change the way companies do project work. You have contagious passion combined with demonstrated leadership in motivating people. You enjoy working onsite at clients and are willing to travel up to 80%. WHY GENIOO: IMPACT LEADING LIFE SCIENCES BRANDS - We'll throw open the doors to an influential and powerful industry of Fortune 500 clients, and high-impact, high-visibility projects that will build a better future and define your career. FIND WHAT YOU LOVE AND DO MORE OF IT - We don't believe in boundaries, but we do believe in unique abilities. As we build and shape the future of Genioo, there are endless opportunities for you to get involved, truly find your talents and do more of what you love. SHAPE THE COMPANY, LEAVE YOUR MARK - You'll help co-create our future - growing our functions, expanding our practices, and championing initiatives to deliver our goals. We'll design a better future and build it together. STRETCH, LEARN, AND BREAK THROUGH YOUR GROWTH CEILING - We value diverse perspectives and opinions, and you'll get involved in a wide variety of projects. We encourage you to say ‘yes' to steep learning curves that challenge you to grow every day. WHAT WE OFFER: Paid time-off package that includes vacation time, paid training days, company-observed holidays and sick days. Hybrid work environment with 4 weeks of fully remote work per year to work from wherever you want. Genioo sponsored lunch when you work on-site. Company events and workshops that bring us together cross-functionally to shape the future of Genioo, invest in our culture, and drive our mutual success. Regular social events, from office rooftop barbecues to team excursions, all focused on building the Genioo spirit and bringing cross-functional, regional, and global teams together. HAVE WE JUST DESCRIBED YOU? If you fit this job profile, please get in touch asap. We can't wait to hear from you! #J-18808-Ljbffr

Onsite/Field Service Calibration Technical Manager reports to a member of the Executive Management Team and works within the scope of their training, education, experience, and skills to accomplish assigned tasks. Relocation assistance is offered. This position carries out responsibilities for all or part of these areas: Primary Objectives: Understand and continue the progress of the Onsite Department, keep Executive Management Team, coordinating departments and customers informed on the status of all phases of the calibration processes. Enhance communication, planning, and coordination of work performed in the Onsite Department. Properly document data and results using Essco and customer policies and procedures. Take a proactive role in supporting the Team and providing customer support while maintaining the highest level of integrity. Invest in personal development to upgrade knowledge through networking, workshops, seminars and books. Duties and Responsibilities: Manage the scheduling of technicians. Manage the assignment of critical instrumentation by control number (E#). Manage and work with the on-site scheduler to develop the job schedule. Review the on-site job package for completeness prior to the job. Submit requests for accredited data sheets to the Quality Manager or Technical writer. Submit requests for new data sheets to the technical writer prior to scheduled job. Review the on-site job package upon completion of the job, prior to re-submission to the on-site schedulers for processing. Remain familiar with and reinforce, company policies and procedures that affect the team and ensure full compliance to governing standards. Provide team members with technical assistance and advice. Chair regularly scheduled on-site team meetings. Suggest changes in techniques and processes that will improve productivity, performance, quality, and cost-effectiveness. Recommend training programs and cross-training. Recommend expanded capabilities and instrumentation requirements. Support customer inquiries and ensure full customer satisfaction. Develop and retain a productive and engaged workforce. Cultivate processes to expedite inspections and manage equipment capacity. Manage overtime while meeting expectations. Collaborate with the sales team to understand new business opportunities. Provide accurate and timely documentation, ensuring all technicians follow Essco or customer-specific policies and procedures in a safe manner. Offers guidance, direction, and effective solutions to customers and team members. Professional, diplomatic, and tactful with potentially sensitive issues; has a good understanding of the business case. Comfortable dealing with all levels of management and clients, respected by peers and clients. Plans and ensures project supplies and equipment are ready and available. Works with appropriate company resources in advance to ensure all project needs are met. Serves as a role model and mentor to other technicians through professional actions/ethics and technical skills. Works to understand client needs and requirements through effective communication and develops customer relationships through excellent customer service. Ensure to convey customer requests to the appropriate resource and requests are met in accordance with Essco policy and practices. Familiar with all Essco service offerings, identifies value-added business opportunities. Proactively assess and provide oversight and work planning, including accurate and timely scheduling, resource allocation, and quotations. Ability to identify scope changes and communicate to customer as well as document accurate changes. May lead projects bases on an understanding of customer and business needs. Perform other related duties as assigned. Required Skills/Abilities: Understand the regulations and industry standards in aerospace, medical and military product lines. Developed working knowledge of ISO/IEC 17025 requirements. Able to statistically evaluate and recommend new calibration methods, procedures and standards and IM&TE and use statistics to analyze measurement standards and processes. Experience in continuous improvement in Onsite Department processes. Effective oral and written communication skills experience at all organizational levels. Evidence of the practice of a high level of confidentiality. Work according to deadlines while continuing to meet standards. Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions. Experience using enterprise software such as IndySoft, MetCal, QuickBooks, Paylocity, and Kaizen Software Solutions. Excellent computer skills in a Microsoft Windows environment. Excel, SharePoint and Teams experience preferred. Excellent interpersonal skills such as active listening, teamwork, dependability, motivation, flexibility, patience and empathy. Evidence of the practice of a high level of confidentiality. Excellent organizational skills and the demonstrated ability to prioritize and accomplish goals while working across departments is essential. Education and Experience: BA/BS degree in Engineering, Life Sciences, other related technical field or equivalent military training preferred. A minimum of 8 years relevant work experience in calibration, testing or engineering in a commercial or military calibration lab. Root Cause Analysis, Data analysis, and Statistical Process Control. Skilled using MS Office. Project Management experience preferred Physical Demands: Communicate effectively (talk, hear). Sit, stand, and walk. Use hands and fingers to handle or feel and to manipulate keys on a keyboard. Reach with arms and hands. Moderate to heavy lifting up to 50 lbs. Vision abilities required in this job include close vision requiring focusing eyes on a nearby object for prolonged periods. Work Environment: Professional lab environment. Exposure to moving mechanical parts, pressurized cylinders, chemicals and high voltage power. Routinely use office equipment including computes, copiers, and phones. Noise level is usually quiet to moderate.

Type: Contract (6 months, with potential extension or full-time conversion) Our well known retail client is seeking a Project Manager to join the Visual Merchandising Operations team. This role will support the execution of seasonal campaigns and store rollouts across North America, partnering with internal teams and external vendors to deliver high-impact retail experiences. You'll manage multiple projects simultaneously, coordinate timelines and assets, and ensure all work aligns with brand standards and deadlines. Key Responsibilities Oversee end-to-end delivery of visual merchandising projects for wholesale partners (well known retail / footwear stores) Build and manage project timelines using Asana; track milestones, approvals, and deliverables Own file organization, creative asset tracking, and communication across internal and external teams Maintain the master Visual Merchandising calendar (including GTM moments, store openings, events) Collaborate with production, legal, and vendor teams to ensure seamless execution Monitor project load (expect ~4 projects per account per quarter, up to 250 deliverables in the first 3 months) What We're Looking For 4+ years of experience in project management, retail operations, or visual merchandising Strong organizational skills with the ability to juggle high-volume, fast-paced work Familiarity with retail rollouts, fixture installations, or marketing activations Proficiency in project management tools (Asana preferred) Excellent communicator who can manage cross-functional relationships Detail-oriented, proactive, and able to quickly adapt in a fast-moving environment Start: ASAP (targeting early April) Equipment: Laptop and email provided Must be able to work onsite in Boston at least 3 days per week

Operations Director (MA-Based | Multi-Site Healthcare & Logistics Operations) Industry: Adult Day Health, Transportation/Last-Mile-Delivery, Non-Medical Home Care Level: Senior Leadership (Director-Level with Growth Path) Employment Type: Full-Time Compensation: Competitive base + Performance bonus + Full benefits package We are seeking a high-performing, data-driven Operations Director to oversee and elevate day-to-day operations across a growing portfolio of community-focused businesses in Eastern Massachusetts. This leader will directly manage operations and general managers at three core divisions: Adult Day Care Center(s), Transportation/LMD Services, and non-medical home care across the region. This role is not remote - we're looking for someone who thrives in the field, leads from the front, and is energized by being embedded in the operations. You'll be reporting directly to the ownership team and managing approximately 200 employees across sites. What You'll Own: Full operational oversight of three distinct business units Direct leadership and development of Managers and operational staff Growth of revenue and expansion of service offerings Cross-functional alignment of systems, processes, and performance metrics Operational forecasting, budget adherence, and quality benchmarks Real-time problem solving and on-the-ground leadership What We're Looking For: Proven operational leadership experience across multiple locations or business units Strong command of performance metrics, forecasting, and data analytics Comfortable leading within healthcare, logistics, or service-based environments MBA or similar background is a plus, but not required Hands-on, high-urgency operator with a passion for driving results Strong communication skills and a people-first leadership approach Ability to thrive in a fast-paced, field-based, and rapidly scaling environment Perks & Benefits: Performance-based bonus structure A clear growth path into a President role and beyond Health insurance 401(k) Generous PTO Professional development opportunities Ready to Lead Something That Matters? We're building something meaningful - services that make a real difference in people's lives. If you're a strategic operator who thrives in a fast-moving environment and wants to be in the driver's seat of regional growth, we want to hear from you. Apply now or message us directly to start the conversation.

Director of Operations needed for a company in Londonderry, NH. Full-time role, solid benefits, Medical/Dental, 100% Company Paid Health Reimbursement Arrangement (HRA), Alternative work schedule (AWS), 401K Retirement program with weekly matching Tuition Reimbursement Program. Candidates need 10+ years progressive manufacturing operations, leadership, and strategy experience in low to medium volume manufacturing environments; demonstrated working knowledge of ISO standards, such as ISO 13485, AS9100, ISO 9001 Bachelor's degree in industrial, Mechanical, Manufacturing or similar required Scope: This position is responsible for the timely, efficient, and economical production of products/services that meet or exceed quality standards and achieve company goals and objectives. Responsible to work with leaders of the organization to establish and meet or exceed the Production Schedule. In addition to achieving the production schedule, lead continuing improvement efforts to improve manufacturing yields, reduce materials cost and improve productivity. Responsible for directing the company's manufacturing activities, including production operations, manufacturing engineering, materials management, and equipment/facilities maintenance, to ensure maximum effectiveness is obtained for production of quality products within specified time and budgetary guidelines. This position is accountable to ensure products meet or exceed quality standards, required delivery schedules are met, and leadership is provided in continuous improvement activities to successfully enable scalability while achieving corporate goals of quality, cost, and delivery. Responsibilities: Create strategic relationships with all internal leaders and associates to design and execute manufacturing strategies and process improvements focused on improving manufacturing processes and yields as well as reducing manufacturing costs through innovative methodologies and established manufacturing principles. Establish, monitor, and achieve performance criteria, targets, budgets and KPIs (annual, quarterly, monthly, weekly & daily). Ensure the highest standards of product quality are achieved and constantly improved upon. Set and manage standards for all functions to ensure coordinated efforts to achieve optimum results Continue to drive operational improvements to enhance production effectiveness and optimize the use of limited resources. Develop capacity planning strategies and CAPEX requirements to support ongoing revenue attainment and company growth Ensure compliance with relevant regulatory and legal requirements Responsible for establishing and maintaining excellent vendor/supplier relationships Plan, structure and adequately resource the team to meet business requirements Provide leadership: direction, coaching and development of team Develop and manage relationships with customers and key external audiences Performs other related duties as assigned by manager. Experience needed: 10+ years progressive manufacturing operations, leadership, and strategy experience in low to medium volume manufacturing environments; demonstrated working knowledge of ISO standards, such as ISO 13485, AS9100, ISO 9001 Bachelor's degree in industrial, Mechanical, Manufacturing or similar required. Master's Degree preferred Deep understanding of quality environment and general knowledge of regulatory environment. Ability to work in a dynamic and fast-moving environment. Strong analytical skills, excellent communication, interpersonal effectiveness, and leadership Demonstrated leadership in Manufacturing Operations of complex electromechanical devices and product transformation Demonstrated leadership in leveraging world class tools to optimize capacity planning, material movement, shop floor management, and reporting required. Strong combination of business operations, quality, continuous improvement, process development and program management experience to provide unique and ‘cross industry' business solutions. Demonstrated Budgeting and Financial Management skills. Ability to establish, extend, and maintain trust with all stakeholders - customers, business partners, investors, and coworkers - will be key in this essential role. Ability to lead and mentor staff to achieve significant results Excellent team building, communication, verbal, written, and presentation skills. Possess a high level of professional ethics, good judgment, and ability to take decisive action.

We're Hiring: Director of Operations (Full-Time, On-Site - Providence, RI) 💼 Salary Range: $85,000-$95,000 (Based on Experience) Told By Fire Media is looking for a strategic, detail-driven, and solutions-oriented Director of Operations to help lead our fast-growing agency into its next chapter. We're a high-capacity Social Media Marketing & Commercial Video Production Agency based in Providence, RI. Our team creates standout content for local industry leaders-helping them grow their brand and tell their story in bold, modern ways. With demand for our services continuing to grow, we're looking for someone who thrives behind the scenes to build the operational backbone that fuels creativity at scale. This role will focus on optimizing workflows, streamlining communication, and implementing systems that drive efficiency-while developing processes, procedures, and KPIs to help organize and grow the company alongside its founders. This role is full-time, in-office only (no remote), and will report directly to our Founder & Creative Director. If you're excited by the idea of making things run better, smarter, and more efficiently-while being surrounded by a team that values creative thinking and real collaboration-this might be the move for you. 🔍 What You'll Do: Own and improve internal systems, SOPs, and project workflows Coordinate closely with production, post-production, and client success teams Support hiring, onboarding, and team development Oversee budgets, capacity planning, and performance tracking Collaborate with leadership on strategic planning and growth Optimize functionality, productivity and accountability in a positive & proactive way ✅ What We're Looking For: 3-5+ years experience in operations, preferably within creative, agency, or media settings Strong organizational and leadership skills Confidence in project management systems (we use Monday.com + Slack) Comfort balancing structure with a fast-moving, creative culture A passion for problem-solving and building strong internal systems 💬 Sound like you? Apply directly on LinkedIn or reach out to us with your resume and a quick note about why you'd be a great fit. 📍 Location: Providence, RI 🕐 Start Date: May 1, 2025 💼 Compensation: $85,000-$95,000 (commensurate with experience) Let's build something great-together.

Westminster Pet Products supplies retailers throughout the United States with premium quality treats, chews, training pads, grooming tools, toys, collars and leashes. Westminster Pet Products' vision is to be the most respected and well-run pet supply company in the United States and is committed to operating with the values of integrity, efficiency, accountability, collective intelligence and transparency. Job Summary: Reporting to the Chief Revenue Officer, the Business Insights Manager is responsible for the collection, analysis, and reporting of sales related data from internal and external sources to improve the organization's business intelligence capability, ultimately leveraging data to drive increased sales productivity. This associate will act as the thought leader in how we consume, manage, and visualize data to establish a “single source of truth” on our sales performance. The Business Insights Manager will have a robust understanding of data management and visualization tools, and a passion for deriving insights, telling stories with data, and fostering a culture where data-driven insights and analytics help inform decision-making. Duties & Responsibilities: · Develop and execute the business analytics strategy and development roadmap to support business objectives and priorities. · Collect, analyze, evaluate and report data to increase sales productivity. · Lead the execution of our dashboard development roadmap; launch accurate, insightful, and visually appealing reports and dashboards which enable us to reinvest time spent on reporting, to time spent on analysis and insight development. · Establish standards for structuring 3rd party data within Westminster Pet data management infrastructure to enable reliable consumption, management, and visualization. · Assist management in developing and reviewing the sales budget and sales forecast including sales to budget variance analysis · Develop models and reporting structure that identify costs (by function, process, fixed, variable) per unit (store, order, script, other) and identify a baseline for action · Guide sales team in building accurate forecasts as part of the Sales & Operations Planning process · Leverage analytical and data visualization capabilities to effectively communicate sales performance vs. budget and forecasts to Senior Management · Turn insights into actionable recommendations through the analysis of sales results, providing conclusions, ideas, and general guidance · Generate ad hoc reporting for Sales, Marketing, Pricing, Business Planning, and Customer Service Management · Business Development - analyze requests for proposals, collaborate with the sales manager on action plan and set a schedule for bid preparation Required Skills & Abilities: · Lives the company values: integrity, efficiency, accountability, collective intelligence and transparency. · Expert at getting information out of data, deriving insights and making recommendations to support decision-making. · Strong communication skills, both written and verbal, with the ability to convey complex information to a broad audience · Ability to perform complex analysis such as regression, forecasting, cannibalization and probability modeling · Capable in building and maintaining complex computer applications and programs that perform analysis, organize data and create reports from various sources · Ability to capture and document business and reporting requirements from multiple sources · Ability to co-ordinate and manage simultaneous data analysis requests of varying size and scope · Strong interpersonal skills with the ability to work independently and within a team environment · Excellent group presentation skills Education & Experience: BS in Finance, Economics, Business or other similar field. MS degree or MBA a strong plus. · Expert knowledge of BI tools, SQL, Excel, and relational databases. · Strong knowledge of MS Office applications including Power BI, Word, Excel and PowerPoint Physical Requirements · Prolonged periods of sitting at a desk and working on a computer. · Must be able to lift up to 15 pounds at times. · Occasional travel may be required.

Whether they are research professors developing new and exciting engineered materials for tomorrow's applications or Fortune 500 companies developing the latest devices, our customers have something in common: they need to do something exciting and new. When their requirements are unique and typical run-of-the-mill deposition equipment won't cut it, they turn to PVD Products for unique and creative solutions. We can take on these tough challenges because equipment design and manufacturing are at the core of our DNA. If the opportunity to work in this small, fast-paced environment surrounded by passionate, talented people appeals to you, and you have the drive to contribute to our future success, then come join us! Duties: · Responsible for all operations at the facility to ship tools on schedule and within budget. · Oversee day-to-day operations of the engineers, assembly, as well as purchasing and finance departments. · Keep track of the costs of each job with the Controller and alert CEO of any serious cost overruns and/or shipment delays. · Interact with CTO and customers to help define and cost tools and review quotes and spreadsheets prior quote submission. · Run weekly production meetings. · Run Kick-off meetings for new orders with CTO and appropriate engineers. · Attend design reviews of tools as they become developed. · Attend weekly finance meetings with the Controller, CTO, and CEO and discuss cash flow strategies. · Provide technical assistance to customers and to the parent company. · Work with parent company to help write proposals. Requirements: · Desire and ability to lead and engage productively with a collaborative team of about 15 people. · 10 years' experience as project manager or general manager. · 5+ years' experience in thin film capital equipment manufacturing environment a plus · 5+ years' experience with standard physical vapor deposition processes a plus · Experience with standard accounting practices · Proven management skills in a high stress environment. · Strong computer and presentation skills (MS Project, EXCEL, PPT, MRP Software, etc.) · MBA, MS, and/or Ph.D., in related fields (Engineering, Physics, Materials Science) Travel: 5-10% within the US and International

As the Store Director, you are the ultimate leader in the store setting the tone for both the store leadership team and your associates. You are responsible for driving a profitable business - focusing on genuine connections with customers that build loyalty and efficient operations, so every experience is seamless. You'll recruit new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You'll foster an inclusive work environment where fun comes from success and learning, and everyone has a voice. Job Responsibilities Act as a business owner with an emotional connection to everything in the store and profitability top of mind. Start each day focused on the one or two things that will have the greatest impact on the business. Assess data and customer relationships quickly to personalize each experience. Always ask “Why?” - ensure team efforts align with our values and strategic initiatives. Ensure the team is always on track to make their goals and exceed customer expectations. Find the best people to build a rich and relevant team that reflects the communities we serve. Provide feedback to influence a curated product assortment that speaks to the local community. Act in a manner that aligns with our values (About you) You'll be great in the role if you … Love our brand, customers and teams.. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals as well as holding teams to the same standard. Try new things and champion new ideas. Thrive in ambiguity, adapt nimbly and drive initiatives to completion. Have a bachelor's degree or equivalent combo of education and experience. Have 5 or more years of management experience with similar scope. Process information and operate store systems accurately. Are adept with technology and apps and familiar with industry-related blogs and feeds. Are available when we are busy, including: nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks… Competitive base pay, bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions* #LI-LD1

Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team! What We Offer: Competitive Wages Professional Structured Training program Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days And much more! Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder! What youll do: Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service! Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively. Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests count on us to be 100% in-stock at all times. Oversee quality control, merchandising, & food safety programs in locations that offer hot food. We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary. Operate the cash register in an efficient manner In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. At EG America, its important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught! Minimum Education: High School or GED Preferred Education: Minimum Experience: 1 year retail or food experience Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory Soft Skills: Comfortable talking and interacting with guests and team members High energy Ability to move from one activity to another quickly Team oriented; willing to give extra effort to help others Computer skills are helpful Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required. Hours & Conditions: Full-time 40 regular hours maximum with 5 hours overtime required Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so. Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided) RequiredPreferredJob Industries Other

Store Manager - Boston, MA About Us Marine Layer was founded in San Francisco, CA and now has over 50 stores across the USA. We want our stores to feel like an extension of our laidback, Ca lifestyle- comfortable, welcoming and cool. We want our store teams to feel like old friends- chill, funny, and always ready for a good time. Company Mission We believe that every day should be easy, so we make stuff you love to wear as much as your old favorite shirt. By building a successful and responsible business, we aim to take care of our employees, our community, and our planet. Job Description We're looking for a passionate leader to take on our local Marine Layer store. As the leader on the ground, you will be responsible for managing the business within your four walls. With the support of your Area + District Mangers, you will execute sales strategy, ensure the team is fully staffed and scheduled with top notch talent, check all the boxes on operations and visuals, and be the representative of the ML brand in your local market. As a growing Company, we are often implementing new process and launching new initiatives- we are looking for someone excited to partner with HQ + leadership on these changes, as well as being the liaison to your team for these important updates. Scope In addition to finding someone who relates to our 7-day weekend vibes, we are looking for an Store Manager who has experience in the following areas: Customer + Brand Experience: We want people to walk out of our stores excited about our brand. You want to inspire the team to deliver a customer experience that is genuine and exceeds expectations. Win win. People Development: Engage with your employees individually and the team as a whole. Offer consistent and timely feedback to encourage professional growth and maintain a positive working environment. Leadership: We want someone who is passionate about keeping a team happy, engaged and challenged. You're excited to recruit, hire and promote people who are talented and want to make our brand a success. Visual Merchandising: From monthly floorsets to daily product replenishment, our product needs to look good and sell well in our stores. It just doesn't sell itself by sitting on a shelf...which would be cool but let's be real. It's important for you to have a keen eye for merchandising and visual standards. Operations: As a Fleet, we strive for operational excellence. This means executing key tasks such as scheduling, payroll, and delegating day to day projects like fulfillment + zoning. Keeping your store operating smoothly helps your team have a top notch experience. Qualifications An Authentic Brand Advocate. We're hoping you've heard of us and already love us- at the very least, we want to know you can relate to our CA-based laidback lifestyle. This is key- there's no substitute for a genuine connection. Success in a Retail Leadership Role. The size of your previous company and store are not the important thing. If you have great leadership skills and a positive attitude, you can succeed here. Commitment to the Mission + Values We all work hard, but manage to have a lot of fun along the way. As a leader on the team, we need you to spread the positive vibes around and set a solid example of not taking yourself too seriously. Perks Competitive pay and bonus Clothing allowance and generous discount Paid time off Health, Vision and Dental Insurance available 401k with Employer Matching Flexible Spending Accounts Disability + Life Insurance Parental Leave TO APPLY Please have a look at our website and shoot ******************** your resume and a thoughtful email about why you'd be a great match for Marine Layer. Cover letters are for the birds… Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We are excited to announce a Store Manager position for our MANGO Natick Mall store in Massachusetts. If you are passionate about fashion and looking to lead a team in a dynamic retail environment, we'd love to hear from you. Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!