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Senior operations manager jobs in McAllen, TX - 146 jobs

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  • Director of Operations - Quick Service Restaurant

    Leap Brands

    Senior operations manager job in McAllen, TX

    The Director of Operations is responsible for leading the operational success of franchise and/or company-owned units within an assigned territory. This role is highly focused on building strong franchise relationships, driving operational consistency, improving unit-level profitability, and supporting strategic growth initiatives. The ideal candidate is a results-driven leader with deep multi-unit restaurant experience and a proven ability to influence and inspire operators. Key Responsibilities: Operational Leadership: Oversee day-to-day operational performance of all restaurants in assigned region. Ensure adherence to brand standards, food safety protocols, and guest experience metrics. Conduct regular business reviews and store visits to assess operations and recommend improvements. Franchise Partner Support: Serve as primary liaison for franchise owners and operators, providing coaching, resources, and tools to help them achieve operational and financial targets. Support new franchise openings, including training, onboarding, and market launch execution. Build strong, trust-based relationships with franchise partners to foster collaboration and alignment with brand goals. Financial Performance: Monitor P&L statements, identify opportunities to increase sales and profitability, and implement solutions in partnership with franchisees and managers. Support pricing strategies, cost control initiatives, labor optimization, and inventory management. Team Development: Mentor and develop field operations team members (e.g., Area Coaches, Training Managers). Provide guidance on leadership development and succession planning for franchisee teams. Strategic Growth Initiatives: Partner with leadership to execute market expansion strategies, remodels, and new unit openings. Identify operational best practices and standardize them across the franchise network. Collaborate cross-functionally with Marketing, Supply Chain, Training, and Development teams to drive brand success. Qualifications: 7+ years of progressive multi-unit leadership experience in the QSR, fast-casual, or franchise restaurant industry. Strong background in franchise operations management, preferably supporting multiple owners across a region or national territory. Proven success in improving sales, profitability, and operational execution at scale. Exceptional relationship-building, coaching, and influencing skills. Solid understanding of restaurant P&L, KPIs, and financial drivers. Experience supporting large-scale openings, market launches, and growth initiatives. Ability to travel Bachelor's degree in Business, Hospitality, or related field preferred.
    $84k-132k yearly est. Auto-Apply 60d+ ago
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  • Maintenance II

    Hidalgo County, Tx 3.9company rating

    Senior operations manager job in Hidalgo, TX

    General Description Performs journey level maintenance and construction work. This is a responsible position that may involve minimal instruction or supervision. This is an unskilled manual labor position involved with maintenance of County roads and right-of-way, or servicing an operation such as brush collection, road patch work, and drainage clearing. Performs all kinds of welding, brazing, and cutting using gas and electric welding equipment. Work may involve maintaining and repairing buildings, utility systems, and stationary equipment, and operating motorized equipment; may train others. Works under moderate supervision, with minimal latitude for the use of initiative and independent judgment. Examples of Work Performed Road & Bridge Performs maintenance and construction duties including installing culverts. May operate chainsaw to clear brush from right of way. May drive County vehicle to haul materials to and from the worksite. Tamps, packs and levels dirt, gravel or asphalt. Uses hand tools to dig ditches or holes. Loads material, trash, brush, etc., onto truck; May sometime unload the same. May replace tires on County vehicles. Checks daily construction schedule to keep appraised of materials needed on the job. Regular attendance is a must. Ability to work well with others. Perform other duties as assigned. Parks Maintains parks, swimming pool grounds, BBQ pits and playground equipment in park areas. Loads material, trash, brush, etc., onto truck; may sometime unload the same. Assists in cleaning equipment, hand tools and truck. May perform minor repairs to the tools, equipment and truck. Acts as groundskeeper, involving lawn care, trims, cuts and prunes trees and shrubbery on county property and parks, using lawn mower, weed trimmer and chainsaw. May apply pesticides as directed. Pulls weeds, digs flowerbeds and plants, flowers, etc. using gardening tools. Cleans buildings and public restrooms, washes windows and empties trash cans, using brooms and cleaning supplies. Maintains and repairs wood parts of building, using carpenter tools. Assists in duties such as fence building, repair and painting. Maintains and repairs County building plumbing and electrical systems, including replacing worn or defective parts such as switches or fuses. Replaces worn or damaged parts, such as hoses, wiring and belts in machines and equipment, such as truck and riding lawnmowers. Sanitation & Landfill Familiarization with all duties of the attendants, maintenance I and truck drivers for the Sanitation Department. Check daily operations at the citizen collection stations and reports to the Sanitation Director. Schedules all work orders for truck operators and serves as dispatcher for the operation. Mobilizes heavy equipment as needed to maintain a hazard free environment at all citizen collection stations and recovery centers. Works closely with the Solid Waste Enforcement Officers for schedule clean-up campaigns. Facilities Management Performs maintenance and repair work such as plumbing, painting, electrical, steam, air conditioning, and mechanical. Performs carpentry work such as the installation, alteration, repair, and maintenance of buildings, doors, windows, wood fixtures, and furniture. Performs gas and electric work such as welding, brazing, and soldering on ferrous and nonferrous metals to repair, maintain, or fabricate parts and equipment. Performs inspections of equipment, operating machinery, systems, and building accessories and appliances to ensure proper maintenance and repair. Maintains and repairs electrical outlets, control panels, switches, fixtures and accessories; replaces and reseats brushes on motors; and splices wires and cables. May maintain records on work orders or projects. May maintain a workshop for the repair, alteration, refinishing, and construction of furniture, fixtures, and equipment. Education and Experience Graduation from a high school or equivalent. One (1) year of experience in building maintenance and repair work. Certificates, Licenses and Registration: Must have a current valid Texas motor vehicle operator's license. Must be able to be insured by the County's insurance carrier. Knowledge, Skills and Abilities Must have basic knowledge of hand tools associated with manual labor and the minor repair of the equipment. Employee working in the installation of signs may use a jackhammer, pole-hole digger, hole-auger, air compressor, etc., but all employees will be trained on the job to handle such tools. Ability to read and interpret documents such as safety rules, maintenance instructions and procedure manual. Knowledge of the repair, maintenance, and operation of buildings and electrical systems. Bilingual (Spanish and English) with the ability to converse fluently in both languages preferred. Ability to calculate figures and amounts such as simple addition, subtraction, multiplication, and division in all units of measure. Ability to solve simple and common sense problems and interpret simple instructions furnished in written, oral, diagram or schedule form. Ability to understand, follow and give oral and written instructions. Employee may be assigned other duties in addition to those listed. Duties may change according to the changing needs of the County. The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here 01 Do you have a high school diploma or equivalent? * Yes * No 02 Do you have one (1) year of experience in building maintenance and repair work? * Yes * No Required Question Employer Hidalgo County Address 505 S. McColl Rd., Suite A Edinburg, Texas, 78539 Phone ************ Website *****************************
    $41k-55k yearly est. 4d ago
  • Area Leader (Manager) Trainee - Corporate Operations

    Northern Tier Bakery 3.9company rating

    Senior operations manager job in McAllen, TX

    Area Leader Trainee - Retail Sales Are you looking for an exciting fast-paced work environment where you will directly oversee 12-14 store locations? Do you take pride in training your employees in order for them to be able to provide exceptional customer service? As a valued member of the team, you'll witness first-hand why we have the best customers and employees around! What we bring: A focus and dedication to your success! We are committed to our Area Leader training program participants receiving proper training through our in-depth training program that typically lasts 12 months. The career growth potential in this position is incredible! The Area Leader position results in a key operation role. Within 2-5 years, AL's can take their career paths in many directions suited to their career desires. Company vehicle for business use as an Area Leader upon being appointed to take over a district. Our benefits include: 401K Plan (US only) RRSP Plan (Canada only) Paid PTO Plans Coverage in medical, dental, life, and vision insurances available Monthly bonus/incentive potential Tuition Reimbursement Adoption Assistance (US only) What you bring: Staffing, training, and supervising Store Leaders Implementing merchandising programs, controlling cash and inventory, motivating and teambuilding, and promoting excellent customer service A focus on profit and loss management including budget planning, maximizing sales, and controlling expenses. Setting performance goals and objectives while monitoring results with upper management A 4-year degree from an accredited college or university in a related field or 5+ years of experience managing district or regional operations for retail/commercial, or a large single commercial store with multiple managers and 100+ employees. A valid Driver's License from the state of residence while maintaining automotive liability insurance during course of employment. The ability to multi-task, being self-motivated, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds. If you enjoy working as a multi-unit operations manager, then this is the position for you. Having previous multi-unit management experience is preferred. If you are ready to join an industry leader, apply today! 7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity. A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request. If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link .
    $69k-114k yearly est. Auto-Apply 7d ago
  • General Manager | Sales / Operations Manager

    Wellbiz Brands

    Senior operations manager job in McAllen, TX

    *DO NOT CALL THE STUDIO LOCATION IS BEING MANAGED BY THE REGIONAL LEADER* *****OPERATIONS HANDS ON SYSTEMS AND AUDITS EXPERIENCE IS A MUST****** Amazing Lash Studio is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. Contact us today! Amazing Lash Studio Manager Benefits: Competitive pay and bonus structure Free and discounted services Manager Qualifications Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager. Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly. Implement structure, policies, and procedures. Customer Service oriented Ability to identify and problem solve, set expectation, goals, and delegate Strong verbal and written communications skills Possess strong interpersonal skills to communicate with confidence Must be an excellent organizer and problem solver with strong project management skills Must be able to work flexible days and hours; including nights, weekends, and holidays Competent trainer and motivator MindBody Software experience a plus Apply today to see if the Amazing Lash Studio brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career! Legal Disclaimer ©2024 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ALF. Amazing Lash Studio and Amazing Lash Studio + design are registered trademarks owned by ALF.
    $64k-109k yearly est. Auto-Apply 60d+ ago
  • Office Manager PAS Operations

    Legacy Home Health Agency 3.9company rating

    Senior operations manager job in Rio Grande City, TX

    We are seeking an experienced Office Manager to lead day-to-day PAS operations at our Rio Grande City office. The Office Manager serves as the primary on-site leader, ensuring efficient coordination of PAS services, HR and recruitment support for attendants, and compliance with HHSC requirements. Key Responsibilities Oversee daily PAS office operations to ensure timely staffing, scheduling, and service delivery. Support PAS Coordinators with client coverage and client resolutions. Serve as a point of contact for field staff and clients regarding operational concerns. Support agency goals for EVV compliance and HHSC requirements. Reinforce company policies, attendance standards, and performance expectations. Communicate current client assignments and staffing priorities to recruitment teams. Assist with local outreach efforts as directed to support census growth and attendant hiring needs. Prepare reports, track metrics, and assist leadership with operational data as requested. Other duties as assigned by leadership. Qualifications Minimum 23 years of experience in office management, healthcare administration, or PAS operations preferred. Experience in home health or Personal Assistance Services strongly preferred. Working knowledge of EVV systems and HHSC PAS requirements is highly desirable. Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office and healthcare software systems. Why Join Us Be a key leader in supporting PAS services in your community. Opportunity to grow within a mission-driven healthcare organization. Collaborative leadership team with structured support from HR, Compliance, and Operations. Apply today to help lead and support PAS operations in Rio Grande City!
    $32k-48k yearly est. 22d ago
  • Director of Operations

    Sharyland Independent School District 3.8company rating

    Senior operations manager job in Mission, TX

    The Director of Operations assists in the overall management, strategic planning, development, evaluation, and implementation of district maintenance, child nutrition, warehousing, and transportation functions. Education/Certification Bachelor's degree in a related field from an accredited college or university. Experience Three years of school district operations leadership experience. Special Knowledge/Skills * Knowledge of Federal, State, and local laws and Board policy in the area of school finance, budgeting, accounting, auditing, data processing management systems related to public school districts * Knowledge of multiple campus operations on a large-scale basis * Skill in gathering, analyzing, and interpreting data; applying concepts to assist in formulating conclusions; and developing recommendations and solutions * Ability to manage and coordinate diverse functions through direct reports * Ability to motivate, lead, and challenge a team and establish goals, objectives, and action plans to achieve District goals Major Responsibilities and Duties Operations Management * Assists in the oversight of operations programs, including facilities maintenance, warehouse, child nutrition, and transportation. * Monitor and continuously reevaluate operations departments to ensure district needs are met effectively and efficiently. Implement changes where appropriate. * Collaborate with architects and consultants during all construction projects' design and planning phases to ensure compliance with the district's specifications, design, and construction standards, and building programs. Monitor the progress and compliance of ongoing construction projects. * Ensure that the necessary time, resources, materials, and technology are available to support the accomplishment of department goals. * Ensure that safety standards comply with federal, state, and insurance regulations and that a district-wide preventive safety program is developed and implemented. Leadership * Promote the District's vision and mission, and empower others to make decisions and fulfill their responsibilities. * Serve on work groups, committees, and project action teams. * Conduct professional development and training, including preparing training materials for staff and board members. * Plan and conducted needs assessments for growth and improvement of district operations. * Propose and implement solutions to mitigate potential vulnerabilities. * Serve as a member of the District's Emergency Response Team. Board and Community Relations * Provide information to board members upon request. * As requested by the Chief Operations Officer, attend all committee, regular, and special board meetings to inform and interpret all matters related to the district's human resource practices. * Demonstrate skill in anticipating, managing, and resolving conflict with administrators, parents, teachers, staff, and the community. * Demonstrate effective interpersonal skills relating to and communicating with staff, school board, community, and media. Budget and Inventory * Administer a departmental budget and ensure programs are cost-effective and funds are managed following district policy. * Monitor and evaluate departmental programs within areas of responsibility for effectiveness and efficiency. * Update departmental improvement plans as needed. * Develop applicable budgetary packages based upon budgetary guidelines and needs identified in applicable department improvement plan(s). * Monitor, maintain, and manage applicable departmental budgets for adherence to budgetary and purchasing procedures, appropriate expenditures, and timeliness. * Communicate with subordinate staff information about the District's financial planning and budget development process. * Compile budget and cost estimates based on documented program needs. Policy, Reports, and Law * Provide input about policies and administrative regulations for areas of responsibility. * Supervises the preparation of official reports and documents required by the federal government, Texas Education Agency (TEA), and other governmental agencies. * Compile, maintain, file, and present all computerized and physical reports, records, and other documents required. * Prepare and present agenda items and related information concerning the District to the Superintendent, Board of Trustees, and committees. School/Organizational Climate * Promote a positive image that aligns with the district's vision and mission. * Promotes an open, collegial environment among staff and develops positive staff morale. * Uses collaborative decision-making with the staff when appropriate and within time constraints. * Demonstrates sensitivity in dealing with staff, students, and community members from diverse cultural backgrounds. * Demonstrates effective interpersonal skills in dealing with the staff, school board, and community, anticipating, managing, and resolving conflict. * Appropriately assesses school district climate by gaining feedback from stakeholders, including teachers, parents, and others; uses findings to maintain or improve conditions. * Provide outstanding customer service. Other * Attend professional development activities to stay abreast of innovations relevant to the position. * Perform other duties as assigned. Supervisory Responsibilities: Supervise and evaluate the performance of professional and support staff. Working Conditions: Tools/Equipment Used: Standard office equipment, including computers and peripherals. Posture: Frequent sitting; occasional bending/stooping, pushing/pulling, twisting, and lifting Motion: Frequent repetitive hand motions; frequent keyboarding and use of mouse Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: Work is performed in an office setting; may require occasional irregular and or prolonged hours; prolonged and irregular hours; occasional district, regional, and statewide travel; the workload is deadline-driven; daily attendance and punctuality are essential functions of the job frequent contact with other district/campus employees. This document describes the general purpose and responsibilities assigned to the position. It is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Salary Information Status: Exempt Pay grade: AP08 Days/Months: 226/12 Terms: Non-Certified
    $81k-126k yearly est. 10d ago
  • District Manager

    Vape City

    Senior operations manager job in McAllen, TX

    Apply Description District Manager (DM) Schedule: Full-time | 50+ hrs/week | Reliable transportation required District Managers oversee, on average, 5-8 stores and are responsible for maintaining operational standards, sales performance, and communication across their assigned locations. Responsibilities: Visit each store regularly and inspect for cleanliness, permits, signage, and inventory presentation Monitor inventory levels, defective tracking, and back stock organization Assist Store Managers with scheduling and arrange coverage for sick or no-show employees Manage group chats and ensure communication remains professional at all times Push and monitor sales performance to meet or exceed goals Report maintenance issues or service outages immediately and follow up on resolution Escalate HR or employee-related concerns appropriately These are primary duties but not an all-inclusive list of responsibilities. Qualifications: Experience managing employees and retail/business operations Excellent verbal communication Professional appearance and demeanor Strong leadership, time management, and communication skills We're looking forward to hearing from you! We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $73k-118k yearly est. 60d+ ago
  • Branch Operations Manager South McAllen

    W.F. Young 3.5company rating

    Senior operations manager job in McAllen, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools Perform operational and customer support tasks Provide excellent customer service, engage customers in conversations, and build relationships with them Manage the schedule and the daily operations of the teller line Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures Support customers and employees in resolving or escalating concerns or complaints Collaborate and consult with branch employees, colleagues, and mid-level managers Interact directly with customers Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives Manage allocation of people and financial resources for branch operations Mentor and guide talent development of direct reports and assist in hiring talent This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of Leadership experience Desired Qualifications: Leadership skills including the ability to build, develop, and motivate a diverse work team Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Knowledge and understanding of laws and regulations pertaining to the banking industry Knowledge and understanding of retail compliance controls, risk management, and loss prevention Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Cash handling experience Job Expectations: Ability to work a schedule that may include most Saturdays Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Position location: 1100 E Jackson Ave MCALLEN, TX 78503 Posting End Date: 20 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $41k-51k yearly est. Auto-Apply 5d ago
  • Operations Manager

    Ubiquity Global Services, Inc.

    Senior operations manager job in Mission, TX

    Job DescriptionWe are looking for an Operations Manager who can guarantee the operations productivity and costs through the creation of action plans, resource management and the analysis of daily operations. Requirements: Bachelor´s degree, any field (desirable)| High School Degree At least 2-3 years of experience as Operations Manager in the Industry Bilingual (English/Spanish) Extensive experience working directly with clients Experience managing the financial part of the Operation Experienced in managing complex processes and programs with more than 200+ headcount Active listening and effective communication skills Detail oriented Teamwork Proactivity in managing problems. Effectively manage stress, pressures, and challenges. High numeracy and analytical skills Hands-on and can-do attitude Adaptability Main Tasks: Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & sales targets. To proactively maintain regular engagement with key client contacts in line with client expectations. Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures, and compliance measures Responsible for the development of the operational talent pool by optimizing the skills of the existing team, in partnership with our internal recruitment teams to attract the very best external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is recognized Responsibility and accountability for the operational performance of the client areas and for exceeding targets of all required metrics The continuous identification implementation of operational best practice through interaction with the wider team Motivate and effectively performance manage Operations Managers within the account to ensure delivery of overall targets and business plan. Selecting, effectively managing, and coaching Operations Managers Execute a well-defined Communication and Engagement model in place to ensure all of their teams understand the performance of our business and also that they understand the needs of their teams Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison within key workstream Identifying and highlighting further opportunities for services and process improvements Setting and reviewing of organizational / productivity objectives in line with the commercial contract Managing Client Engagement Responsible for Business Continuity Manage the internal relationships within the operation and with other areas of the company through constant feedback from the employees (TL´s, Agents, within others). Powered by JazzHR 5ipM0gjdlZ
    $50k-85k yearly est. 5d ago
  • Resident Services Manager

    Prospera Housing Community Services

    Senior operations manager job in Weslaco, TX

    Full-time Description Resident Services ManagerJOB DESCRIPTIONClassification: Non-ExemptDepartment: Resident ServicesReports To: Regional Services ManagerRevised: 05/29/2025 About Prospera Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others. We value our employees by offering a competitive benefit package, including: Hybrid work schedules available (for certain positions) PAID Medical Dental/Vision Life Insurance Eligible for 10 paid holidays + 4 restricted floating holidays Short & long-term disability 401(k) Match EAP - Employee Assistance Program On-site gym (at Home Office in San Antonio) Performance-based incentives Training, certification, & growth opportunities $500 Employee Referral Program Position Summary The Resident Services Manager is a non-supervisory position that provides case management and outreach, conducts assessments of individuals and households, and makes referrals that address family and/or individual needs. The Resident Services Manager is committed to providing resources, programming, and referrals directly impacting the Social Determinants of Health (SDOH). Essential Job Duties/Responsibilities Establish and maintain relationships with the residents of assigned property(s to be a resource for the property. Coordinate and promote activities that create a sense of community between the residents and the property. Facilitate intake and assessment for new residents. Meet with residents to identify barriers to self-sufficiency and assess physical, social, and economic conditions. Encourage participation in or coordinate referrals to programs focused on SDOH needs. Develop and maintain a comprehensive network of education, training, financial and economic development, health/wellness, and other community resources as determined by program requirements and resident needs. Conduct Family Needs Assessment surveys per organizational requirements and coordinate referral services to residents needing help. Provide intensive informal case management as needed, focusing on case coordination and care planning with Managed Care Organizations (MCO). Electronically document all activities, outreach, contacts, and outcomes in the applicable data management system, as required. Develop and foster relationships with community service organizations and programs. Work with the Property Management team to identify residents who need assistance; directly assist in completing Rent and/or Utility Assistance applications. Advocate for residents and act as a liaison for residents when needed. Encourage residents' self-advocacy and empowerment in meeting their social, psychological, physical, economic, and other self-sufficiency/SDOH needs. Adhere to mandated reporting requirements when abuse, neglect, or exploitation is observed or suspected. Facilitate and/or coordinate Adult Education programs, Youth Education programs, Health and Wellness initiatives, Community Engagement activities, and Economic Stability programs in on-site community learning centers per regulatory and/or contractual requirements. Assess and provide input to Property and Services Management Teams for property-specific budgetary needs and adhere to the annual property service budget. Assist in creating the Bi-Annual Board of Directors reports. Participate in team development and mandated company-wide events. Participate in property-specific collaboration meetings, including move-ins, move-outs, property observations, upcoming events and details, team appreciation, evictions, inspections (dates and game plan), and residents' concerns (as scheduled). Assist residents in developing and maintaining a resident council or similar organization, if applicable. Support Communications and Fund Development by sharing resident success stories. Manage administrative requirements of the position, including but not limited to: a) Resident electronic files b) Data and reporting for measurement of service outcomes c) Other Administrative reports (i.e., board reports, financial reports) d) Quality Assurance Standards (i.e., Scorecard) e) NMDOH Programming Guide activities f) Program promotions (flyers, texting, social media, etc.) g) Community partnership agreements h) Memorandums of Understanding i) HUD, TDHCA, LURA, and Quality Assurance Binders MCOs and other similar partner relationships significantly influence the success and outcomes of Resident Services. Resident Services Managers will work to collaborate, perform, and protect this work for Prospera so we can maintain and grow this area of influence. These projects center around SDOH, a concept and tool in which service managers should be proficient and consistently improve portfolio-wide. Punctuality, timeliness, and adherence to the specified work schedule and office hours are required. Additionally, services managers are expected to perform and complete their duties actively on a daily, weekly, and monthly basis or as otherwise directed by the regional services manager. Knowledge/Skills/Abilities - General Performance Knowledge of service programs and educational methods. Ability to plan and manage programs, events, and outings. Ability to work independently and concurrently to perform multiple compliance projects. Knowledge of computer software applications. Ability to communicate effectively, both verbally and in writing. Ability to execute a service plan. Ability to establish effective working relationships with co-workers, board members, supervisors, consultants, and the general public. Ability to produce work that consistently meets the quality requirements of accuracy, thoroughness, and effectiveness. Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively. Respond positively to supervisory direction and feedback. Strong interpersonal and leadership skills. Ability to handle multiple tasks simultaneously with a strong attention to detail. Computing skills, including common office programs, file systems/databases, and software. Be team-oriented and can work independently. Maintain professional appearance and demeanor. Problem-solving and decision-making skills. Supervisory Responsibilities No supervisor responsibilities and no direct reports for this position. Requirements Education & Experience Required A bachelor's degree in human services or a qualified social worker field is required.· A minimum of two (2) years of experience in the Human Services field is preferred. Community Health Worker certification required or obtained within one year of employment. Professional Service Coordinator Certification preferred.· Valid Class “C” Texas Driver's License required. Communication Required Fosters a positive work environment embracing the Mission and Core Values of Prospera ( Integrity, Accountability, Excellence, Commitment, Dignity, Fairness, and Respect ). Physical and Mental Requirements Able to sit and work at a computer for extended periods.· Able to stand and walk for extended periods, either indoors or outdoors. Able to ambulate up and down stairs, walk large properties, and have physical capabilities to participate in physical activities and events such as wellness walks, summer youth camp, departmental volunteer re-building initiatives, and Food Bank distributions. Able to stoop, kneel, bend at the waist, reach daily, and lift to 50 pounds occasionally. Able to perform general office administrative activities: copying, filing, using the telephone and its functions, emailing, scanning, faxing, organizing, electronic scheduling, data entry, etc. The mental work demands include regular attendance, working well with others, verbal contact with others, noise, and occasional travel by conventional means, including motor vehicle and the like, within PROSPERA's regions and other locations as required. EEO STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Salary Description $17.60 - $18.50
    $54k-91k yearly est. 11d ago
  • Branch Operations Manager McAllen Nolana

    Wells Fargo Bank 4.6company rating

    Senior operations manager job in McAllen, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools Perform operational and customer support tasks Provide excellent customer service, engage customers in conversations, and build relationships with them Manage the schedule and the daily operations of the teller line Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures Support customers and employees in resolving or escalating concerns or complaints Collaborate and consult with branch employees, colleagues, and mid-level managers Interact directly with customers Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives Manage allocation of people and financial resources for branch operations Mentor and guide talent development of direct reports and assist in hiring talent This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of Leadership experience Desired Qualifications: Leadership skills including the ability to build, develop, and motivate a diverse work team Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Knowledge and understanding of laws and regulations pertaining to the banking industry Knowledge and understanding of retail compliance controls, risk management, and loss prevention Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Cash handling experience Job Expectations: Ability to work a schedule that may include most Saturdays Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Position location: 120 W NOLANA ST MCALLEN, TX 78504 Posting End Date: 20 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $40k-62k yearly est. 4d ago
  • General Manager

    EŌS Fitness 3.9company rating

    Senior operations manager job in Rio Grande City, TX

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. EōS Fitness is seeking a highly motivated and sales driven leader to take on the role of General Manager. Reporting to the District Sales Manager, the General Manager must be passionate about sales and dedicated to helping members achieve their health and wellness goals. As General Manager, you will work to improve sales, overall processes, and develop a team of leaders to do the same. You and your team will create connections with prospective members, facilitate their membership journey, and ensure their success. An ideal candidate must have a passion for fitness, demonstrate a drive for success, and a history of commitment, delivering results and motivating clients. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants. Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups. Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement. Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses. Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being. Qualifications: 2 years of sales management experience. 3-4 years of customer service experience. Prior experience or strong interest in the fitness industry. Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors. Excellent relationship building and influencing skills with people at all levels and in all functions. Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills. Excellent MS Office skills. And, of course, someone who embraces our Core Values! Requirements: Must successfully pass background check. CPR certification required within 30 days of hire. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Salary Pay Range $58,656 - $100,000 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $34k-44k yearly est. Auto-Apply 12d ago
  • Store Manager - Pharr, TX

    James Avery Jewelry 4.5company rating

    Senior operations manager job in Pharr, TX

    Coordinates activities in the store to ensure that all goals and deadlines are communicated and met. Provides leadership to all store management in planning, organization, control, and management at the store level. Manages the overall daily operations of a store, including the hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations. Manages achievement of store objectives. Ensures completion of accounting and paperwork, associated cash receipts and prices and conducts physical inventories. This opportunity is for our Pharr Town Center location in Pharr, TX. WHAT YOU WILL BE DOING * Effectively manages and directs the activities of the retail store to achieve optimal results. * Approves supply expenditures. * Manages and approves store expenses within budget. * Prepares and reviews the Leadership team schedule using the electronic scheduling system. * If needed, approves schedule changes for all employees; must approve ALL schedule changes for leadership team using the electronic scheduling system; maintains the leadership team's schedules while following store operational, compliance, and budgetary guidelines; following store policy and governmental regulations. * Performs store opening and closing activities, including financial processes and delegation of job duties schedule. * Recruits, selects, and onboard team members. Assists in recruiting, selecting, evaluating, counseling and training of retail associates (regular and seasonal), as needed in the absence of Assistant Store Manager. * Addresses guest concerns that could not be effectively addressed by another member of the leadership team or sales associate. Ensures leadership team is adequately trained to address guest concerns quickly and appropriately. Resolves guest issues effectively. * Manages the inventory processes including inventory cycle counting, inventory adjustments, and shipping and receiving of merchandise following processes and guidelines. Notifies the appropriate Manager when inventory issues are discovered. * Monitors compliance with Company policies and reports violations of those policies to the appropriate department charged with overseeing that policy. * Delegates duties and areas of responsibilities to the team. * Develops action plans to ensure compliance with directed changes (visual, inventory policy etc.). * Plans and conducts regularly scheduled store meetings. * Manages the annual inventory process. * Develops and conducts performance evaluations for the team in accordance with the appropriate evaluation schedule and compensation guidelines. Take the necessary steps to address employee performance issues quickly and consistently. Approves performance evaluations for associates. * Regularly communicates goals and objectives, sales plans and performance metrics results with all associates. Monitors results to verify that goals are met and/or exceeded. Provides leadership and training to the team in all areas of responsibility with emphasis on leadership skills, goal attainment, employee relations, customer service, product knowledge, visual merchandising and store operation procedures. * Keeps Manager informed of product, guest or personnel issues. * Monitors product trends and changes in retail and communicates to the manager. * Processes employee purchases and if needed, monitor returns in accordance with retail policies; approve guest returns. * Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills. * Must be able to multitask in a fast-paced environment. * Assumes duties of Assistant Manager in the absence of the position. * Builds and maintains effective relationships with internal and external stakeholders * Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization. WHAT YOU WILL NEED * Associate's Degree in a related field and three years of retail management experience or equivalent education/experience. * Knowledge of budgeting, inventory control and visual presentation techniques. * Ability to direct the activities of the retail stores to achieve optimal results. Additional Requirements * Ability to consistently maintain a driving record that meets insurance company requirements. * Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning regular employment.
    $44k-66k yearly est. 4d ago
  • Bert Ogden Fiesta Management General Manager

    Fiesta Management Group

    Senior operations manager job in McAllen, TX

    Full-time Description The General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership. S/he will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investments. The General Manager will accomplish all objectives through planning, motivating and coordinating the activities of all departments ESSENTIAL DUTIES: Plan the dealership's operations of the coming year and report the plan to the dealer and/or stockholders for approval. Obtain, review and recommend improvements for each department manager's monthly forecasts and plans. Ensure that every department operates harmoniously and profitably. Develop and maintain a good working relationship with the factory and lending institutions. Ensure that a completed financial statement is submitted to the factory by the 5th working day of each month. Formulate policies and establish procedures for all training programs and monitor their effectiveness. Oversee all dealership personnel functions, to include interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination. Review and approve the compensation plans for all employees. Ensure that department managers are training and supervising employees for optimum effectiveness. Communicate management's policies and procedures to all employees and ensure that they are understood and followed. Complete a formal performance evaluation of each department manager once every six months. Provide enthusiastic leadership to shape employees' attitudes and build morale. Establish harmony and teamwork among departments. Conduct managers' meeting at scheduled intervals. Coordinate with the business office to ensure that records and analysis be maintained accurately. Develop merchandising strategies and assist in creating an effective, cost-efficient advertising program OTHER DUTIES: Resolve any customer complaints that line management has not been able to resolve. QUALIFICATIONS: High school diploma or the equivalent. Must be 21 years old or older Must have a valid Texas driver license Must be able to pass a drug screening check and background check. Requirements College degree preferred. Ability to read and comprehend instructions and information. At least two years in a dealership sales capacity. At least five years in a supervisory position. Professional personal appearance. Excellent communication skills in person, on the telephone, and in writing. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $47k-89k yearly est. 60d+ ago
  • Store Manager

    Steven Madden, Ltd. 4.7company rating

    Senior operations manager job in McAllen, TX

    Store Manager (F/T) The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives. Responsibilities ● Develop and lead a high-performance team that reflects the company's values. ● Regularly share the company's vision and mission with the team and customers. ● Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc. ● Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts. ● Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals. ● Select and hire qualified candidates who reflect the company's values. ● Maintain all safety and operational standards. ● Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation. ● Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs. ● Process information or merchandise through the computer system and POS register system. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 4-6 years of retail experience, including staff supervision. ● High school diploma or equivalent. ● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
    $42k-59k yearly est. 10d ago
  • General Manager

    Pueblo Mechanical 3.9company rating

    Senior operations manager job in Harlingen, TX

    General Manager The General Manager leads the day-to-day operations of the operating company to generate sales through new and established customers, provides great customer service, and strong financial performance. Duties and responsibilities include managing all daily operations to drive the engagement of the team, achieve customer satisfaction and desired business results. The General Manager will have a team that includes project management & execution, service, sales, and other support functions required to manage the business. The General Manager will deploy his/her leadership skills to foster a culture of accountability with the team to put safety first, drive efficiencies with all roles and ultimately help to connect actions to results. This role will work with executive leadership across the organization to identify opportunities for best practices, standards, and value-creation. Reports to: Regional President Essential Job Duties and Responsibilities: * Responsible for financial performance of the operating company including sales, revenue, and operating income. Review financial statements, sales and activity reports, and other data to measure service/sales levels and goal achievement and share with team for alignment. * Provide leadership to team for all operating departments including sales, operations and administrative. * Establish and support departmental policies, goals, and objectives, with management, and staff members that align with company culture and values, as necessary. * Assist with the recruiting and onboarding of new team members. Provide opportunities for other team members to develop skills and knowledge for future career growth. * Establish and maintain strong strategic customer relationships achieving not only their personal sales goals and the other sales team members achieving their goals as well. * Partner with Human Resources to recruit, hire and retain the top technicians in your market. * Partner with Safety to coordinate and conduct required safety requirements and ways to improve company best practices to ensure compliance and meet company safety goals. * Collaborate with managers on key metrics. Coordinate the activities between service and construction to assure maximum client satisfaction. * Assist in the development of annual operating budget and manage performance to budget. * Performs all necessary supervisory functions to effectively and efficiently manage all personnel assigned. * Provide leadership to your team. Ensure that goal setting, performance management, development and team development are accomplished. Competencies: * Knowledge of business and management principles involved in strategic sales planning, resource allocation, and managing people. * Strong technical knowledge in HVAC service, construction, and plumbing. * Ability to analyze information and make decisions for future execution. * The ability to develop, organize, and accomplish specific goals and plans. * Ability to effectively communicate information and ideas so others will understand. * Teamwork orientation and ability to guide, direct, and motivate subordinates. * Advanced oral and written communication skills are required, as is the need for effective Project Management skills, and the ability to manage and respond to behavioral and cultural change. * Advanced coaching, mentoring, and staff development skills; solid leadership orientation. * Extremely adaptable responds effectively to changes in situation or information; ability to influence others and build consensus. * Excellent analytical skills necessary to resolve problems and look for solutions. * Strong skills in troubleshooting and handling complex or multiple jobs. * Advanced financial analytical skills including cost control. * Expert ability to facilitate a collaborative working environment for customers and team members. * Excellent Microsoft Outlook, Excel, Word and PowerPoint skills. * A strong understanding of the local market and local industry is required. Education/Experience: * Bachelor's Degree in engineering, business, or related field * 10+ years of experience progressive management experience in the HVAC/Mechanical service, construction, or plumbing industry. * Outstanding problem-solving skills - ability to define and structure problems, collect, and analyze data, understand financial impact, and turn recommendations into execution. * Ability to understand financial statements and reporting including P&L, POC, and key metrics. * Strong leadership skills to support a collaborative, team-based environment. * Ability to work independently with little to no supervision. * Ability to travel to locations within regional operations and to enterprise meetings on a periodic basis.
    $47k-86k yearly est. 12d ago
  • Retail Assistant Store Manager

    Clarks 2.7company rating

    Senior operations manager job in Mercedes, TX

    Clarks is looking for an Assistant Store Manager to join the team! Our employees are the sole of our company. So, if free shoes and generous employee discounts sound good to you, take the next step today and apply to join one of the largest footwear companies in the world! Benefits: Clarks offers a competitive benefits package We offer: Medical, dental and vision plans to all employees working thirty hours or more per week. Health savings and flexible spending accounts Clarks offers life insurance, supplemental insurance, short term and long-term disability. Voluntary insurance benefits (hospital, indemnity, critical illness, and accidental). 401k plan with a generous employer match. Three weeks of paid vacation and paid sick time Eight paid holidays Tuition reimbursement program for both personal and professional growth and development Employee discount on all Clarks products. Retail Incentive Programs for meeting or exceeding monthly plans At Clarks, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an important aspect of achieving that goal. Our ranges reflect our good faith effort to pay fairly, commensurate with an ideal candidate's experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired at or near the top of the range. Actual pay position within this range will be based on factors including but not limited to candidate's relevant experience, qualifications, performance, Clarks' business needs, and internal equity. The pay range for this role may be modified by Clarks at any time in the future. Some responsibilities of an Assistant Manager may include: Partner with store leadership to drive a successful culture of sales and performance Support a team selling environment. Participate in all areas of store recruitment Teach, coach and train all store associates within an established timeframe. Assist in creating reachable, yet high goals for yourself and all associates, as well as ensuring total store goals have the staffing levels necessary to achieve them. Responsible for all employee relations issues within the store in absence of the Store Manager. Participate in the analysis of the P&L. Be a leader of change for the associates and champion of company initiatives. Ensure the proper merchandising of products per company directive. Ensure the safety and security of associates and customers. Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs. Requirements: Retail experience Prior management experience About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks. This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all - bringing to life Clarks' new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today. Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment For more information, please visit Clarks Jobs
    $36k-40k yearly est. 8d ago
  • Office Manager - PAS Operations

    Legacy Home Health Agency 3.9company rating

    Senior operations manager job in Rio Grande City, TX

    We are seeking an experienced Office Manager to lead day-to-day PAS operations at our Rio Grande City office. The Office Manager serves as the primary on-site leader, ensuring efficient coordination of PAS services, HR and recruitment support for attendants, and compliance with HHSC requirements. Key Responsibilities Oversee daily PAS office operations to ensure timely staffing, scheduling, and service delivery. Support PAS Coordinators with client coverage and client resolutions. Serve as a point of contact for field staff and clients regarding operational concerns. Support agency goals for EVV compliance and HHSC requirements. Reinforce company policies, attendance standards, and performance expectations. Communicate current client assignments and staffing priorities to recruitment teams. Assist with local outreach efforts as directed to support census growth and attendant hiring needs. Prepare reports, track metrics, and assist leadership with operational data as requested. Other duties as assigned by leadership. Qualifications Minimum 2-3 years of experience in office management, healthcare administration, or PAS operations preferred. Experience in home health or Personal Assistance Services strongly preferred. Working knowledge of EVV systems and HHSC PAS requirements is highly desirable. Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office and healthcare software systems. Why Join Us Be a key leader in supporting PAS services in your community. Opportunity to grow within a mission-driven healthcare organization. Collaborative leadership team with structured support from HR, Compliance, and Operations. Apply today to help lead and support PAS operations in Rio Grande City!
    $32k-48k yearly est. 36d ago
  • District Manager

    Vape City

    Senior operations manager job in McAllen, TX

    Job DescriptionDescription: District Manager (DM) Schedule: Full-time | 50+ hrs/week | Reliable transportation required District Managers oversee, on average, 5-8 stores and are responsible for maintaining operational standards, sales performance, and communication across their assigned locations. Responsibilities: Visit each store regularly and inspect for cleanliness, permits, signage, and inventory presentation Monitor inventory levels, defective tracking, and back stock organization Assist Store Managers with scheduling and arrange coverage for sick or no-show employees Manage group chats and ensure communication remains professional at all times Push and monitor sales performance to meet or exceed goals Report maintenance issues or service outages immediately and follow up on resolution Escalate HR or employee-related concerns appropriately These are primary duties but not an all-inclusive list of responsibilities. Qualifications: Experience managing employees and retail/business operations Excellent verbal communication Professional appearance and demeanor Strong leadership, time management, and communication skills We're looking forward to hearing from you! We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Requirements:
    $73k-118k yearly est. 20d ago
  • Operations Manager

    Ubiquity Global Services

    Senior operations manager job in Mission, TX

    We are looking for an Operations Manager who can guarantee the operations productivity and costs through the creation of action plans, resource management and the analysis of daily operations. Requirements: Bachelor´s degree, any field (desirable)| High School Degree At least 2-3 years of experience as Operations Manager in the Industry Bilingual (English/Spanish) Extensive experience working directly with clients Experience managing the financial part of the Operation Experienced in managing complex processes and programs with more than 200+ headcount Active listening and effective communication skills Detail oriented Teamwork Proactivity in managing problems. Effectively manage stress, pressures, and challenges. High numeracy and analytical skills Hands-on and can-do attitude Adaptability Main Tasks: Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & sales targets. To proactively maintain regular engagement with key client contacts in line with client expectations. Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures, and compliance measures Responsible for the development of the operational talent pool by optimizing the skills of the existing team, in partnership with our internal recruitment teams to attract the very best external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is recognized Responsibility and accountability for the operational performance of the client areas and for exceeding targets of all required metrics The continuous identification implementation of operational best practice through interaction with the wider team Motivate and effectively performance manage Operations Managers within the account to ensure delivery of overall targets and business plan. Selecting, effectively managing, and coaching Operations Managers Execute a well-defined Communication and Engagement model in place to ensure all of their teams understand the performance of our business and also that they understand the needs of their teams Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison within key workstream Identifying and highlighting further opportunities for services and process improvements Setting and reviewing of organizational / productivity objectives in line with the commercial contract Managing Client Engagement Responsible for Business Continuity Manage the internal relationships within the operation and with other areas of the company through constant feedback from the employees (TL´s, Agents, within others).
    $50k-85k yearly est. Auto-Apply 5d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in McAllen, TX?

The average senior operations manager in McAllen, TX earns between $70,000 and $179,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in McAllen, TX

$112,000
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