Senior operations manager jobs in Middletown, NJ

Job Title: Manager Department: Plant Operations Status: Full-Time Shift: Day Pay Range: $68,724.00 - $97,073.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics. As the Manager, Plant Operations, a typical day might include the following: • Coordinating maintenance programs for the medical center and off-site facilities • Participating in regular Environment of Care rounding to identify needed repairs or improvements • Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed • Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant • Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs • Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets This role might be for you if: • You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment • You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations • You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes • You are comfortable working within a project-based, deadline-driven setting • You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!

At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role As Genmab advances toward its 2030 vision of delivering our own medicines to patients, the Senior Project Manager will play a key role in turning that vision into reality. Embedded within the Commercialization Operations & Business Effectiveness (CO&BE) team, this individual will be a visible leader and trusted partner to cross-functional stakeholders-driving clarity, alignment, and execution across high-impact initiatives. The Senior Project Manager will serve as an active leader and contributor to key commercialization projects, partnering closely with Marketing leads and cross-functional teams to connect strategy to delivery. This role will work hand-in-hand with Commercialization colleagues to drive innovation and operational excellence across critical business areas, including: Launch Readiness, Alliance Coordination, Strategic & Tactical Planning, Governance, and Continuous Improvement. This is an ideal role for someone who thrives in dynamic, cross-functional environments-someone who leads through influence, brings structure to complexity, and keeps teams focused on what matters most. This role reports to the Associate Director, Commercialization & Business Effectiveness, based in Princeton, NJ. Responsibilities Leads with initiative and a strong sense of ownership across project discipline and strategic focus in Commercialization efforts. Operates as a self-directed driver who proactively structures project work, escalates risks, and enables informed decision-making across cross-functional teams. Leads commercialization and launch readiness initiatives in partnership with the Marketing lead as a high-impact project leader, shaping direction, aligning stakeholders, and ensuring execution. Partners closely with Project Leads to co-develop and operationalize cross-functional plans, identifying overlaps, streamlining workstreams, and coordinating with alliance partners. Ensures clear project strategy and visibility across cross-functional stakeholders. Ensures effective collaboration, including efficient and outcome-driven team meetings, agendas, guide discussions, and track follow-ups that drive accountability. Maintains and communicates accurate project timelines and status updates, working with stakeholders to keep deliverables on track and risks mitigated. Creates the conditions for a high-performing team, building momentum, clarity, and cohesion across cross-functional collaborators. Owns project documentation and communications, ensuring updates are clear, timely, and tailored to executive and governance audiences. Embody and model Genmab's culture of accountability, curiosity, and collaboration in how you lead and deliver. Requirements BA/BS required plus 5 years' experience; MBA plus 3 years' experience or other related advanced degree strongly preferred. 3-5 years of experience in a pharmaceutical or biotech company is required. Experience in-market approval and/or commercial launch phases is required. 3-5 years PM experience managing global and in market cross-functional project management, including process improvement / change initiatives. Proven ability to drive complex, interdependent projects by managing timelines, budgets, and resolving cross-team issues. Strong collaboration skills with a track record of aligning cross-functional teams and driving outcomes. Oncology/Hematology experience is strongly preferred. Moreover, you meet the following professional requirements: You bring a proactive mindset and a strong sense of ownership, spotting what needs to be done and driving it forward with clarity and purpose. You connect across levels and functions, guiding teams toward shared outcomes through credibility, empathy, and clear communication. You follow through with impact, ensuring goals are met and people stay connected to the outcome. Strong communication skills and confidence engaging across levels, from team discussions to leadership forums. A structured, organized approach to managing complexity, with a focus on clarity, accountability, and momentum. Skill in building, owning, and adapting project timelines, while keeping workstreams aligned and stakeholders engaged. Sound judgment when sorting through competing inputs, with the ability to prioritize what moves the work forward. Attention to detail with an eye on the bigger picture, balancing tactical execution with broader goals. Curiosity and a drive to ask better questions, always looking for smarter ways to work. Comfort navigating ambiguity and shifting priorities in a fast-moving, cross-functional environment. For US based candidates, the proposed salary band for this position is as follows: $124,320.00---$186,480.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for: 401(k) Plan: 100% match on the first 6% of contributions Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance Voluntary Plans: Critical illness, accident, and hospital indemnity insurance Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.

Senior Operations Manager (Restaurant / Airport Lounge) LGA Airport Plaza Premium Group Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board! Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations. Responsibilities: Pre-Opening Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management). Working with Facilities for knowledge of all equipment and working with vendors. Support the USA operations team with open line of communication, mitigating surprises. Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training. Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers. Coordinate with Global / Regional IT in the setup of IT systems. Restaurant Operations Expert with LOP knowledge and drives all SLA executions through high level action plans. Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established. Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints. Attend Operations meetings and provide operational updates. Provide solutions to operational challenges. Validating forecast traffic and staffing levels. Proficient knowledge of culinary recipes and procedures. Liaising with tri-party agreements to ensure service level agreements are met. Ensuring the operations runs to contract obligations. Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar. Responsible for all required Liquor Licenses for leadership and staff that is mandated. Accountable for direct communication with leadership and facility department for ongoing repair and maintenance Validating entire badging and parking system and compliance. Working with airport relationships and guidelines. Quality Standard & Brand Attributes Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests. Daily, weekly, monthly audits to ensure service level agreement per contract and inspections. Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures. Perform e-LSQ to maintain regular internal audits of the lounge and of service. People Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively. Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Requirements: Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years. Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage. Able to work under pressure with excellent time management. Independent, capable in handling diversity in a multicultural organization Willing to travel Project management skills, organization skills, and strong time management skills Strong written and verbal communication skills Demonstrated knowledge in budget and forecast planning. Leadership skills and the ability to motivate staff. Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams). Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.

The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer

Deputy General Manager HOURS: FT, some evenings, weekends and holidays ATG Entertainment is seeking a Deputy General Manager. This is an exciting opportunity to join a successful team in a unique industry. The ideal candidate will be an experienced, knowledgeable manager who excels at creating a welcoming environment and has a passion for creating unforgettable experiences. Reporting to the General Manager, the Deputy General Manager assists with overall venue operations including payroll, settlement preparation, risk and safety management, show coverage, executing building improvement projects, and managing staff. The Deputy General Manager works collaboratively with all departments within the theatre and across ATG Entertainment, including general managers, company managers, finance, ticketing, building maintenance, and theatre staff. Success in the role requires the ability to respond to demands from various people and projects creatively and confidently while helping maintain a positive, safe, and successful workplace. PEOPLE, PLACES, and THINGS The Al Hirschfeld Theatre has hosted some of the most celebrated Broadway productions in history, including The Diary of Anne Frank (1955), starring Susan Strasberg and Joseph Schildkraut, Kismet (1953), and the premiere of Man of La Mancha (1965). Modern hits include Wonderful Town (2003), the Tony Award-winning revival of Hair (2009), and Kinky Boots (2013-2019), which earned six Tony Awards, including Best Musical. Currently, the Al Hirschfeld Theatre is home to Moulin Rouge! The Musical, a dazzling Tony Award-winning production that has captivated audiences since 2019. The Deputy General Manager serves the primary function of supporting the General Manager in the daily operations of the venue and providing senior level oversight of the venue in the absence of the General Manager. The Deputy General Manager supports all venue staff in their efforts to excel in their own roles and achieve professional goals in consultation with the General Manager. EXPERIENCE and SKILLS Understanding of the work of various departments within such a venue including Facilities, Finance, Operations, Payroll, Food & Beverage, General Management, and Ticketing. An ideal applicant will have experience leading and motivating a diverse workforce and line managing multiple departments. As a public-facing representative of the venue, strong interpersonal skills, the ability to empathize and establish trust quickly, and a dedication to providing first-class customer service are welcome in an applicant. ATPAM certification is a plus but not mandatory. COMPETENCIES Microsoft Suite, particularly Excel, Word, and Outlook Experience with HRIS systems, bonus points for UKG experience Strong Communication Skills, Planning and Organization, Adaptability, Leadership, Problem-Solving, Accountability, Collaboration, Stress Management BENEFITS ATPAM benefits: paid holidays, vacation, welfare, pension Additional paid vacation Commuter Benefits The above statements are intended to describe the general nature of work performed by the Deputy General Manager. They are not to be construed as a complete list of all responsibilities, duties and skills required of this position. ATG Entertainment: Passion Behind Performance ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world's most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year. Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club , Stranger Things: The First Shadow , Moulin Rouge , The Lion King , Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows. ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne. ATG Entertainment IDEA Mission Statement At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone. Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong. At ATG Entertainment, we provide a stage for everyone.

Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, Donna Karan, DKNY, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company's products are sold in over 120 countries. The Senior Manager - Material Planning is a key role within the Planning Team, responsible for overseeing the planning of short- and long-term product requirements in support of the Master Production Schedule. This role evaluates inventory levels and demand across multiple domestic and international locations, balancing requirements and financial considerations to align with company objectives. The Senior Manager also partners closely with suppliers and cross-functional teams to ensure timely and accurate receipt of inventory, while effectively managing excess and obsolescent materials, and provides leadership and guidance to two direct reports. This position is based in office from Mondays-Thursdays, and remote on Fridays. Responsibilities: Own purchasing of materials using the Material Replenishment Planning as needed for production and in accordance with supply parameters Determine and maintain supply parameters such as lead times and Minimum Order Quantities to ensure efficient outputs Management of component versions to ensure accurate work orders and stock usage Confirm material availability to create production orders that support service objectives, inclusive of required stock transfers Utilize capacity planning, economic order quantity evaluation to ensure a smoother supply chain Review material shortages preventing order conversion and follow up with appropriate suppliers to expedite deliveries Manage exceptions and deviations from the plan as needed by advancing or adjusting supplier orders Track and maintain purchase orders to always ensure accuracy Engage in efforts that support inventory reconciliation and evaluation of inventory health Communicate material supply issues to Supply Planning Participation in the coordination of engineering changes, product line extensions or new product launches to ensure timely transitions in material and production flow Achieve in-stock and inventory goals Approve supplier purchase orders in accordance with company targets and guidelines Oversee movement of material within location network Lead supply chain projects and initiatives that will enhance planning and inventory process and results Supervise, mentor and coach direct reports (Coordinator, Planner or Manager-level) Recognize opportunities and take initiative to develop or redevelop processes accordingly Education/Experience Bachelor's degree in Supply Chain Management, Business Administration, or related field 5+ years of experience within material/component planning and supply chain 1+ years of experience managing direct reports Prior working experience within the Beauty or CPG industry required Required Skills Fundamental knowledge of Supply Chain (Plan, Source, Make, Deliver), the integration of organization, system, and process enterprise wide, and the importance of Master Data in the overall effectiveness and operation of the Supply Chain Strong technical (MRP, Office, Outlook, etc.) and interpersonal communication skills The ability to work independently with strong decision-making and problem-solving skills Excellent communication skills, including written, verbal, and presentation; comfortable and credible with both internal and external partners Self-starter who will thrive in fast-paced, dynamic environment Possess a strong sense of urgency and ability to multi-task and pivot We Offer: The salary range for this position is $125,000 - $150,000 annually, commensurable with skills, experience, and qualifications Bonus opportunity based on personal and business performance Robust healthcare, insurance, and benefit options Paid time off policies including vacation, personal, holiday, and sick days 401K plus company match Options to support development, including complimentary access to LinkedIn Learning An entrepreneurial career with a dynamic environment where all voices are heard and appreciated Low hierarchy with high visibility to C-Suite on a regular basis A growing company with a proven track record of solid financial stability Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.

We're seeking an experienced Senior Project Manager to lead office operations and strategic workplace initiatives for a prestigious global firm. This role will focus on space planning, office logistics, and managing large-scale national and international projects including a major NYC office relocation planned for 2026. Responsibilities: Lead project management for office operations, space planning, and relocation projects across national and international offices. Develop and manage project plans, budgets, and timelines to ensure efficient execution. Coordinate cross-functional teams and stakeholders to align on project scope and deliverables. Oversee logistics for office moves, conversions, and reconfigurations while maintaining firm standards. Identify and resolve project risks and communicate progress to leadership. Improve workflows and processes to drive efficiency and consistency. Qualifications: 5-10+ years of experience in project management, workplace strategy, office operations, and space planning. Proven success managing complex, multi-site projects in a corporate environment (1,000+ employees preferred). Strong organizational, communication, and stakeholder management skills. Bachelor's degree required; PMP certification a plus.

Director of IT Operations 💼 Employment Type: Full-Time About the Role We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm. 🔑 What You'll Do 👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems. 🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability. 🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks. 💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing. ✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience. 📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance. ☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance. 🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture. 📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions. 🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes. 💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress. 🎯 What We're Looking For Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM. Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking. Cloud operations experience (GCP preferred; AWS/Azure welcome). Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation. Practical ITIL experience and ability to improve CSAT, FCR, and MTTR. Excellent communication and leadership skills; able to mentor staff and partner with executives. Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.

Welcome to Pockyt Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments. Life at Pockyt Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow. Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you. The Role and Responsibilities The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale. Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include: Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes. Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions. Identify and resolve payment issues and create processes to improve Pockyt's flow of funds. Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience. Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end. Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement. Enhance internal controls across payment flows, settlements, reconciliations, and operational risk. Lead special projects involving new product launches, partner integrations, or optimization initiatives. Mentor and guide team members as Pockyt's finance operation function grows. Support executive leadership with insights, analysis, and operational readiness for rapid scale. About You 8+ years of professional experience in the financial services industry (payments focus preferred). Bachelor degree from an accredited university (MBA preferred). Leadership of operations, including onboarding of clients, treasury, and/or payment operations. Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments. Basic understanding of software development and product management preferred. Proven experience managing and developing a high-performing team. Demonstrated success working in a startup or high-growth environment. Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment. Strong communication and cross-functional partnership skills. High integrity and honesty, with a track record of sound judgment. Ability to build scalable processes, workflows, and systems from the ground up. Native English speaker. Able to report into our New York office three days per week.

Required Skills & Experience - 5+ years of experience managing complex operational workflows ideally in a home care or healthcare setting - Strong skills in designing, implementing, and improving operational processes. - Proven ability to lead cross-functional teams and foster a culture of accountability. - Experience leading and collaborating with marketing departments - Ability to manage relationships across multiple stakeholders with competing priorities. Nice to Have Skills & Experience - Experience in home health industry Job Description Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization. This position does not include oversight of finance, billing, IT, HR, compliance, or business development functions.

The Director of Cloud Operations is responsible for leading and advancing the organization's hybrid infrastructure across Azure cloud and on-premises systems, ensuring stability, scalability, and compliance across all environments. This role oversees a team of cloud and infrastructure engineers supporting Azure, Microsoft 365, VMWare, Citrix, Networking, and various clinical workloads. This team designs, plans, & implements technical solutions to business, clinical and or technical problems as needed. The Director will play a key role in migrating on-premises workloads to cloud-based equivalents (e.g., voice, identity, data platforms), driving automation and identity access management (IAM) strategies, and maintaining strong disaster recovery and business continuity capabilities. This position combines strategic leadership with hands-on technical oversight, ensuring that systems are secure, cost-optimized, and aligned with organizational and regulatory (HIPAA/HITRUST) requirements. DUTIES AND RESPONSIBILITIES: 1. Lead and mentor the Cloud Operations and Infrastructure team, including but not limited to systems administrators, Network, Telecom, & Cloud engineers. 2. Define and execute the hybrid infrastructure roadmap, driving migration of on-premises workloads to Azure or equivalent cloud environments. 3. Partner with IT leadership to align infrastructure initiatives with business objectives and compliance frameworks. 4. Oversee policies, processes, and governance to ensure operational excellence, system uptime, and cost efficiency. 5. Manage daily operations for all infrastructure including but not limited to Azure, Microsoft 365, VMware and Citrix environments. 6. Ensure high availability, performance, and security across hybrid systems. Lead automation initiatives for user account provisioning, lifecycle management, and SSO integration using tools such as Entra ID, SCIM, and PowerShell. 8. Oversee monitoring, capacity planning, and incident response across all infrastructure layers. Lead implementation and maintenance of a comprehensive Disaster Recovery and Business Continuity Plan, ensuring regular testing and continuous improvement. 10. Optimize resource usage and cost management across environments. 11. Partner with the Security and Compliance teams to ensure adherence to HIPAA, HITRUST, and NIST standards. 12. Manage IAM frameworks, conditional access, and identity governance across cloud and on-prem environments. 13. Oversee patching, vulnerability management, and endpoint compliance. 14. Ensure all solutions meet internal audit and regulatory requirements. 15. Collaborate with application, networking, and security teams to support integrated DevOps and automation practices. 16. Coordinate migration projects for workloads such as VoIP, data storage, and applications from on-prem to Azure. 17. Manage vendor relationships and ensure service levels meet organizational expectations. 18. Stay current with emerging technologies and propose improvements to strengthen resilience and efficiency. EDUCATION AND EXPERIENCE: Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience. 5+ years of progressive leadership experience managing IT infrastructure & cloud operations teams. 8+ years of experience in systems engineering, infrastructure management & cloud architecture. Demonstrated expertise with: Microsoft Azure, Microsoft 365 (Exchange, Intune, SharePoint, Teams, OneDrive), Identity & Access Management (IAM), Entra ID, MFA, and SSO. Experience managing VMWare, Citrix, and Mitel environments. Experience with Manage Engine ITMS, including Service Desk, Endpoint Central, or similar tools. Experience leading Disaster Recovery planning and execution. Working knowledge of healthcare IT and regulatory frameworks (HIPAA, HITRUST, NIST). Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate preferred. 10. ITIL v4 certification desired. KNOWLEDGE, SKILLS, AND ABILITIES: a. Microsoft Windows Server operating systems b. Microsoft 365 services (Exchange, Intune, SharePoint, Teams, OneDrive, etc.) c. Azure infrastructure and networking (VNets, firewalls, VPNs, routing) d. M365 Security and Compliance portal e. Hybrid Microsoft Azure/on-prem Active Directory, Group Policy, DNS f. Azure SSO Federation/Integration, SCIM automated user provisioning g. Azure Enterprise Apps h. Multi-Factor Authentication and conditional access policies i. M365 Cloud license management j. SSL certificate management k. Cloud technologies: Azure, AWS, Google l. Office Applications: Outlook, OneNote, Excel, Word and PowerPoint and integration points with SharePoint Online m. n. o. p. CLI and scripting skills (PowerShell, python, etc.) Networking concepts (i.e., Firewalls, VLANs, IP subnetting, IP routing, VPN, etc.) Email authentication/verification methods (SPF, DMARC, DKIM) Encryption technologies (i.e. SSL, TLS, HTTPS, SSH, etc.) 20. Strong leadership, coaching, and communication skills. 21. Proven ability to manage cross-functional teams and large, complex projects. 22. Capacity and resource planning capabilities and knowledge of associated relevant tools 23. Regulatory compliance experience 24. Exceptional work ethic and time management skills 25. Ability to work well independently and/or as part of a team 26. Strong communication skills and a commitment to customer service PHYSICAL DEMANDS: 1. Occasional travel to Health Centers and other locations as needed within the NYC area. WORKING CONDITIONS: Hybrid role, starting with 4 days onsite, but eventually and once established moving to 3 days on site and 2 days remote AMAZING Benefits with 2 pension plans!!!

Job: Regulatory Affairs (Senior Manager/Associate Director) Our client is currently on the lookout for a Regulatory Affairs expert to be responsible for their US division. Key Responsibilities Develop and lead global regulatory strategies for small-molecule and biologic programs supporting clinical development across oncology and autoimmune indications, from early-stage studies through registration. Oversee all regulatory submission activities, including planning, authoring, review, coordination, and delivery of documents for Pre-IND, IND, and marketing applications (NDA/BLA), as well as other lifecycle submissions. Ensure timely preparation of high-quality regulatory documentation and dossiers. Lead interactions with regulatory authorities, including setting meeting objectives, preparing briefing materials, coordinating internal rehearsals, and managing risk-mitigation plans. Collaborate closely with cross-functional teams to integrate regulatory considerations into program plans and ensure alignment with overall development timelines and objectives. Present and defend regulatory strategies in project team meetings and with external partners. Work with internal functions to ensure compliance with regulatory standards and support audit/inspection readiness. Maintain up-to-date knowledge of relevant regulatory guidelines, global requirements, and the evolving competitive landscape. Provide support across additional regulatory or program activities as needed. Qualifications Bachelor's degree in a scientific discipline (e.g., Chemistry, Biochemistry, Molecular Biology, Biotechnology, Biology, Pharmacy); advanced degree preferred. Minimum of 5 years of regulatory affairs experience within pharmaceutical or biotech clinical development; experience in oncology and autoimmune areas desirable. Strong understanding of FDA, EMA, and ICH regulations, with demonstrated proficiency in regulatory submissions and approval processes. Proven track record of achieving regulatory milestones throughout development and registration phases. Experience leading communications and negotiations with regulatory agencies. Ability to guide cross-functional teams and collaborate effectively with CRO partners. Exceptional attention to detail and adherence to established procedures. Highly organized, self-directed, and able to work effectively within a collaborative environment. Strong decision-making skills and the ability to think creatively while upholding regulatory and quality standards. Skilled in identifying and communicating critical issues to senior management. Capable of managing conflict and fostering productive relationships with internal and external stakeholders. Strong sense of ownership for program success and flexibility in supporting evolving needs. Willingness to work flexible hours, including occasional calls with teams in other time zones. Offer: Competitive salary ($150-200k) Professional development and potential for upward career growth. Impact in shaping regulatory strategy.

Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Curacity: Hotel marketing software that turns media into revenue!! Position: Director of Business Operations Reports to: SVP Business Operations Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday) About Curacity Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT. Position Overview We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry. Key Responsibilities Strategic Leadership Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10% Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation. Technical Operations Management Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms Ensure accurate, scalable data processing, reporting and billing processes across all customers Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners Lead the implementation of new products and services as defined by our leadership team Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams Team Leadership & Development Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts Mentor team members on hospitality industry best practices and emerging technologies Foster a culture of continuous improvement and data-driven decision making Client & Revenue Focus Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives Develop robust platform operations processes that enhance client experience and drive account growth Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders Required Qualifications Bachelor's degree in Marketing, Business, Economics, Engineering, or related field 6+ years of experience in digital advertising operations with 3+ years in leadership roles Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.) Experience with hospitality, travel, or advertising technology preferred Strong understanding of hotel technology space Excellent analytical skills with proficiency in data analysis tools and SQL Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders Preferred Qualifications Experience scaling operations at high-growth technology companies Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization Background with hotel PMS systems, booking engines, or hospitality technology platforms Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising Why Curacity? You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing. What We Offer Equity: Stock options are offered to all full-time employees Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: 15 personal days, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness related activities Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Equal Opportunity Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.

We are seeking a proactive and detail-oriented Operations Manager to lead and oversee daily operational activities for a services based business delivering live event production, entertainment coordination, growing retail experience and event logistics. This role involves managing a team of direct reports, focusing on team works, establishing / improving core processes, building and managing workflows, and driving operational excellence to meet organizational goals. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to thrive in a fast-paced environment. Key Responsibilities: Team Leadership: Manage, mentor, and develop a team of four direct reports, fostering a collaborative and high-performing environment. Team member 1 on 1s Group Goals Personal Development Goals Time Management Employee Handbook / Training Operational Efficiency: Oversee daily operations to work to establish new processes that are efficient, cost-effective, and aligned with organizational objectives. Job Planning Day to Day / Weekly scheduling of staff Develop and implement core processes for the following Production / Event Workflow Rental Dry or Staffed Warehouse Inventory Asset Tracking / Management Performance Monitoring: Develop and track key performance indicators (KPIs) and analyze operational data to identify areas for improvement and implement solutions. This may include evaluation of event P&Ls, staff hours, and operational costs. Process Improvement: Address operational challenges proactively and implement solutions to minimize disruptions. Qualifications Must have prior experience managing a team of direct reports Must be able to work on site with flexible hours to meet client needs What we Offer Small Team dynamics working directly with ownership Great Compensation & Benefits Fast paced growing business environment Compensation will be based on experience with a target range between 80-120K

ABOUT GIRLS INCORPORATED OF NEW YORK CITY Girls Inc. of New York City (GINYC) delivers life-changing programs that inspire youth to be strong, smart, and bold. Research-based curricula, delivered by trained professionals, equips youth to achieve academically; lead emotionally and physically healthy lives; manage money; navigate media messages; and discover an interest in science, technology, engineering, and math. GINYC is an independent affiliate of the national Girls Inc. network, the nation's leading expert on issues affecting girls and young women. ABOUT THE ROLE GINYC seeks an experienced and effective Director of Operations who is committed to creating positive and supportive environments for employees and participants. The Director of Operations will perform various finance and administrative functions as part of the Operations team. This high-impact role reports to the COO and works closely with them in the development and execution of Administrative, Financial, and Operational strategies, policies and practices and to ensure Compliance across the organization, as well as any other duties as may be assigned. RESPONSIBILITIES Financial Management (50%) The Director of Operations (DO) will have knowledge of accounting principles and stay current with changes in accounting regulations for reporting and to ensure compliance. The DO will collaborate with the COO and leadership team to ensure effective financial management across the organization. • Support the COO in the annual budgeting and planning process, coordinating with department heads and (external) CPA. Monitor progress and changes. • Coordinate with the Operations team to determine and manage G&A budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc. • Prepare financial reports and dashboards accurately and on time. Proficiency in Intuit Quickbooks Online. • Support the OPS Manager in weekly/monthly A/P and Expense reconciliation process • Organize and lead the annual audit process, liaise with external auditors and Finance team • Support the Finance team in updating and implementing all necessary business policies and accounting practices; support the team in improving the Finance department's overall policy and procedure manual • Along with the COO, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.) • Work closely and transparently with all external partners, including third-party vendors and consultants • Prepare and submit year-end tax filings (forms 1099) Operations (30%) • Evaluate, select, and bind corporate insurance policies along with COO and Broker, ensuring required coverage for the organization (Commercial, D&O, cybersecurity, WC, etc.) • Manage organization IT resources and equipment. Recommend and implement IT/tech security updates • Maintain staff Intranet (“GINYC Guide”) and Board Intranet • Reinforce ongoing evaluation and improvement of systems to ensure efficiency • Keep abreast of legislative or compliance updates that require action or policy updates • Support quarterly Board meetings (coordinate materials, manage tech, prepare minutes) HR (20%) • Process bi-monthly payroll in coordination with HR Director • Ensure year-end and tax compliance and processing adjustments • Manage the organization's 403(b) plan with the plan TPA, including annual compliance reporting • Collaborate with the HR & Operations team to evaluate, select, and administer employee benefit policies QUALIFICATIONS • Bachelor's degree preferred; minimum 5 years related experience in a non-profit operations role, including finance, human resources, and office management. • Strong initiative and resourcefulness in initiating and following through with tasks and projects. Ability to juggle multiple projects, keep track of a wide array of tasks and deliver on deadlines. • Knowledge and experience in organizational effectiveness and desire to improve overall systems and processes to ensure smooth operations. • Meticulous attention to accuracy and detail. Deadline-oriented, organized, and reliable, strong decision-making with a high level of confidentiality and discretion. • High proficiency with office and web-based applications, including Google Workspace, Microsoft Office, ADP, QuickBooks, and the ability to learn new programs quickly. Experience creating and implementing office systems a plus. • Excellent interpersonal, written, and oral communication skills. • Able to generate trust with colleagues. High professional ethical standards and the ability to work effectively with diverse stakeholders. COMPENSATION & BENEFITS • Salary: $90,000 - $110,000 Annually, commensurate with experience. • Health, dental, and vision coverage • 403(b) Retirement plan • Generous paid time off • Parental leave • Employee Assistance Program • Commuter Benefits. TO APPLY Please submit resume and cover letter to ********************, indicating Director of Operations in the subject line. No phone calls, please. Girls Inc. of NYC is an equal opportunity employer. Women of color and LGBTQ candidates are encouraged to apply.

Nurse Manager - Operating Room (Evenings 1p - 11p) Employment Type: Full Time 4 10 hour shifts per week Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career! This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career Schedule: Monday - Friday Day shift Weekend Leadership coverage is Administrative only - it is does via phone Weekend rotation is approximately 1 weekend every 8 weeks Qualifications: Must be an RN BSN degree required Masters degree preferred CNOR a huge plus Must have Operating Room experience Seeking a visible leader that works well with Patients/Family as well as with the Physicians Will oversee 30-40 staff Pay & Benefits: Organization is focused on a positive culture Strong benefits package Competitive pay package PTO and CME allowance

Center (Practice) Manager MedRite Urgent Care MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience-treating everyone like family. We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring, knowledgeable, and exceptional. This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center. The Center (Practice) Manager reports to the District Manager. Core Competencies Ownership Mentality Demonstrates personal commitment to MedRite's mission through action. Follows through on commitments and holds self and others accountable. Helps establish clear responsibilities, workflows, and performance measurements. Acts with Urgency Quickly evaluates challenges and proposes effective solutions. Remains calm and confident under pressure; adapts quickly to change. Anticipates barriers and plans proactively. Exudes Positivity Builds rapport across levels and functions through friendliness, openness, and respect. Fosters constructive relationships with diverse individuals. Maintains a positive attitude in the face of obstacles or adversity. Job Responsibilities The Center (Practice) Manager will: Leadership & Communication Communicate effectively across all organizational channels. Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team. Maintain monthly scheduling in the Core Scheduler. Ensure a monthly Net Promoter Score (NPS) of 85% or higher. Operational Excellence Maintain strong cross-functional knowledge of all roles and support as needed. Collaborate with providers to ensure clinical and operational alignment. Foster a culture of teamwork within the center and across the district. Ensure exceptional patient experiences through MedRite's patient care model and feedback tools (NPS, Google reviews). Address and resolve patient concerns immediately. Talent Management Recruit, interview, and select high-performing team members using the Talent Acquisition process. Lead onboarding and training for new staff. Provide ongoing coaching and performance feedback. Partner with the District Manager and HR Business Partner to address performance issues. Identify talent, assess potential, and develop succession plans. Recognize and reward team performance. Center Operations Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership. Manage center financial resources in partnership with leadership. Oversee Occupational Health workflows to ensure flawless execution. Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities. Ensure brand standards, including surgical-level cleanliness, are consistently maintained. Create staff schedules and process payroll. Ensure compliance with all standard operating procedures. Partner with clinical staff to ensure accuracy and quality of lab processes. Perform additional duties as assigned. Functional Competencies People Builds Effective Teams: Attracts top talent, develops team members, and drives engagement. Patient Focus: Centers decisions and actions around patient needs and outcomes. Performance Drives Results: Demonstrates resilience, exceeds goals, and helps others achieve results. Process Operational Excellence: Anticipates trends, adapts processes, and aligns team actions to business goals. Planning & Prioritization: Uses organizational goals to guide priorities and resource allocation. Minimum Qualifications Bachelor's degree or equivalent experience. Demonstrated leadership experience (healthcare preferred). Minimum of 45 hours per week with flexibility to support staff coverage. Strong written and verbal communication skills. Excellent organizational, time-management, and multitasking abilities. Strong problem-solving and troubleshooting skills. Comfort and adaptability in a fast-paced environment. Keen attention to detail. Proficiency with MS Excel, Word, and PowerPoint. Ability to stand for prolonged periods and lift up to 50 lbs. Benefits Outstanding growth and career development opportunities. Paid Time Off (PTO). Medical, Dental, and Vision insurance. 401(k) with employer match

About: A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company. Key Responsibilities: Customer Service Leadership - Lead and coach the CS team day-to-day and ensure high-touch, accurate client support. - Handle escalations directly and resolve issues quickly. - Audit service quality and correct gaps immediately. - Update and enforce SOPs so the team operates consistently at a high standard. Operational Execution - Translate the CEO's vision into clear plans and own their execution. - Build new processes, checklists, and workflows that scale as the business grows. - Identify breakdowns or inefficiencies and fix them fast. - Maintain dashboards, KPIs, and weekly operational rhythms. Process Improvement and Automation - Streamline operations using Monday.com, Zendesk, Guru, and automation tools. - Create tools, templates, and automations that eliminate manual work and reduce errors. - Continuously refine systems to increase speed, clarity, and accuracy. Problem Solving and Escalation Management - Act as the first point of escalation for operational and client issues. - Troubleshoot and resolve problems hands-on rather than pushing them to others. - Ensure nothing slows down the team or affects the client experience. Technology Oversight - Manage day-to-day use of internal systems and coordinate with developers when updates are needed. - Ensure tech tools support clarity, efficiency, and reliable service delivery. Who You Are: - You have a builder mindset and improve broken systems rather than simply managing them. - You are service-driven and care deeply about accuracy, tone, and client experience. - You move quickly while maintaining strong attention to detail. - You communicate clearly and keep leadership and the team aligned. - You have high ownership and never wait for someone else to fix problems. Requirements: - 3 plus years leading customer service or operations in a high-touch environment. - Experience improving SOPs, systems, and workflows. - Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations. - Proven ability to run a CS team and execute projects from idea to completion. - Availability in EST timezone, 8am to 5pm, with some flexibility on weekends. Why Join Us: This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale. Application Process: As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction. Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.' Questions: Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible. Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy? Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success? Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure? VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance. Submissions: To apply, please send your responses to ****************************. When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume. IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.

Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer! The Perks! Compensation: $65,000 - $85,000/year, based on experience Performance based bonus potential 401(k) savings plan with company match Paid time off and paid holidays Medical, dental, and vision insurance Company-paid life insurance Short- and long-term disability Tuition reimbursement Health Care Spending Account A Day in the Life of a Operations Manager In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance. Responsibilities include: Oversee and manage driver activities and performance Develop and optimize delivery routes for maximum efficiency Coordinate sorting and dispatching to ensure timely deliveries Monitor key operational metrics and implement improvement strategies Drive productivity, accuracy, and customer satisfaction Support a positive and results-driven team environment Requirements and Qualifications: 3+ years of experience in operations management, logistics, or a related field 2+ years of experience working in/managing DSP operations with Amazon Proven success managing teams in a fast-paced environment 1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software Clean driving record and background check Strong communication and interpersonal skills Ability to adapt to changing priorities and multitask effectively About the Hiring Company: Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged. Come Join Our Operations Team! Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!