Post job

Senior operations manager jobs in Nashua, NH

- 2,790 jobs
All
Senior Operations Manager
General Manager
Director Of Field Operations
Senior Manager
Store Manager
Operations Vice President
Operations Manager
Director Global Operations
General Manager Of Operations
Director Of Manufacturing Operations
Administrative Operations Manager
  • Senior Manager, Risk Management

    Cumberlandfarmsinc

    Senior operations manager job in Westborough, MA

    Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable. Responsibilities: Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business Manage the company's third-party certificate of insurance compliance program Work with the Director to create standard insurance terms and conditions for vendor contracts and leases Review and comment on the insurance terms and conditions of vendor contracts and leases Work with Director on claims management and loss control strategies Assist Director in preparing parts of the Risk Management Department budget Provide summary reports to Director Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR) Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Licenses/Certifications: CPCU, ARM or CRM preferred Soft Skills/Competencies: Excellent oral and written communication skills Strategic thinker Ability to foster teamwork and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work collaboratively with outside consultants and partners Able to drive outside consultants and partners to meet deliverable deadlines Travel: Limited travel required (5%) Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval. Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $104k-149k yearly est. 2d ago
  • General Manager

    Hilton Boston Back Bay 4.5company rating

    Senior operations manager job in Boston, MA

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Located in Boston's Back Bay neighborhood, we're a 5-minute walk from Prudential Center and three blocks from Fenway Park - home of the Boston Red Sox. The Charles River, Boston Commons, and many historical and cultural venues are within walking distance. Our hotel also features a fitness center and a Corner Pantry. Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
    $57k-89k yearly est. Auto-Apply 2d ago
  • Senior Manager, Field Analysis & Operations

    Tundra Technical Solutions

    Senior operations manager job in Cambridge, MA

    Job Title: Senior Manager, Field Analysis & Operations (Contract) Job Category: Marketing / Commercial Operations Contract The Senior Manager, Field Analysis & Operations (Contract) will be a core member of the Commercial Operations team, reporting to senior commercial leadership. This role supports analysis, deployment, and enablement across four non-sales commercial field teams. The individual will lead and contribute to sub-national analytics, act as a key liaison between field teams and headquarters, and partner with leadership to drive business growth and support patient needs. Core Responsibilities Partner with field and commercial operations leadership to prioritize, plan, and execute sub-national analytics supporting business planning, quarterly business reviews, and operational reporting Develop and manage project plans across key operational activities, including metrics and analytics, targeting (static and dynamic), customer and team alignments, Veeva strategy, and other operational initiatives (e.g., car program, RxVantage) Lead the internal customer and field excellence planning process, partnering closely with field and functional leaders to assess and enhance field capabilities across deployment and enablement channels Identify trends and insights from analytics efforts and translate them into high-impact initiatives in collaboration with cross-functional partners such as training and marketing Additional Responsibilities Serve as the initial point of contact for field team data inquiries, conducting triage analysis and escalating as needed Collaborate with IT/IS teams on Veeva integrations and other system interfaces to ensure seamless data flow Manage projects and deliverables with external vendors as required Required Skills & Experience HQ-based commercial experience strongly preferred Proficiency with Microsoft Office, particularly Excel (reporting/modeling) and PowerPoint Experience with third-party syndicated data sources (e.g., IQVIA, Symphony, Komodo) and/or specialty pharmacy, distributor, copay, or lab data Experience managing cross-functional projects in a matrixed environment Strong analytical, problem-solving, and organizational skills with high attention to detail Ability to influence outcomes and lead initiatives without direct authority Clear, open, and effective communicator with a strong customer-focused mindset Ability to manage multiple priorities in a fast-paced, dynamic environment Preferred Qualifications Oncology or rare disease experience Experience with BI tools such as Tableau Experience working with Veeva CRM Education & Background 5-7 years of commercial pharmaceutical or biotech experience, with 2-4 years in commercial operations, training, or marketing OR 7+ years of life sciences consulting experience focused on commercial strategy and implementation
    $118k-166k yearly est. 4d ago
  • Global Safety and Security Center Operator

    The TJX Companies, Inc. 4.5company rating

    Senior operations manager job in Marlborough, MA

    The Opportunity: Contribute To The Growth Of Your Career. Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology. 3rd Shift Position (11pm-7am) 5 day schedule/7 day availability The main duties to be completed within the role of GIS SOC Operator include but not limited to the following: Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Responsible for all control room operations, including CCTV review. Ensure that all incidents are dealt with, logged and communicated in accordance with procedures Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers Support major incident command, control and crisis management and provide recommendations. Knowledge of how to use security and fire alarm systems Must be able to be contacted while on shift Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs Qualifications: Bachelor's degree or 1-4 years of experience in lieu of degree working experience with Incident Management and Change Management Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously. Troubleshooting experience Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander Accountability and Trust Unquestionable integrity and ethic
    $112k-190k yearly est. 3d ago
  • Senior Manager Clinical Pharmacology

    Gforce Life Sciences 4.0company rating

    Senior operations manager job in Waltham, MA

    Sr. Manager, Clinical Pharmacology 6 month contract Must be able to work on a W2 Hybrid in Waltham, MA 3x per week We have an exciting opportunity for a highly motivated and experienced quantitative clinical pharmacologist to join the team supporting the CNS therapeutic area as a key member of the Clinical Pharmacology, DMPK, and BA department. This individual will represent the function as a Clinical Pharmacology Lead and provide subject matter expertise on cross-functional project teams. The position includes core scientific responsibility for selecting optimal doses and dosage regimens in patients, integrating knowledge of PK/PD, quantitative modeling and simulation, drug development, TK, and nonclinical PK (ADME and DMPK). This role offers the opportunity to support multiple programs through participation on internal project working teams and will serve as a liaison between chemistry, life sciences, regulatory, and clinical operations. Hands-on modeling experience is desirable. Requirements Contribute to clinical program design, trial protocols, analysis plans, study reports, and regulatory submissions. Conduct and oversee pharmacokinetic (NCA) analysis, exposure-response analysis, simulation-based trial design and dose selection, and population clinical pharmacology modeling. Present strategy and defend outcomes of model-based approaches to internal governance boards and regulatory agencies. Write or review clinical pharmacology components of regulatory documents and responses; participate directly in regulatory interactions. Promote model-informed drug discovery and development through external collaboration, journal publication, and conference presentation. Function effectively in a highly matrixed team environment. Serve as an active contributor on multi-disciplinary project teams, providing innovative and progressive input. Act independently within a highly matrixed clinical development organization and provide sound clinical pharmacology input to project teams. Qualifications Ph.D. or PharmD in Pharmaceutical Sciences, Pharmacometrics, or related field with 3+ years or 4+ years of pharmaceutical industry experience. Demonstrated experience serving as a clinical pharmacology lead on development programs. Strong understanding of pharmacokinetic theory, compartmental modeling and simulation, and statistical approaches utilizing current computational tools. Working knowledge of cross-functional interfaces relevant to drug development and detailed understanding of non-clinical and clinical DMPK processes. Programming experience in Phoenix required; additional experience in Monolix, R, WinNonlin, SAS, or Splus is desirable. Current knowledge of FDA regulatory guidance related to nonclinical and clinical pharmacology; direct interaction with FDA including IND, NDA, and other submissions required. Experience in non-compartmental and model-based PK and PK/PD analyses and incorporating data into manuscripts, study reports, and regulatory submission documents (INDs, NDAs, CTDs). Excellent interpersonal, leadership, communication, and time-management skills; demonstrated experience managing internal and external personnel (including outsourced projects). Clinical pharmacology experience with small molecules desired. Experience with pharmacokinetic/pharmacodynamic modeling, bioanalytical analysis, and nonclinical ADME desired. Knowledge and experience in CNS therapeutics desired. Hands-on modeling experience desirable.
    $108k-161k yearly est. 4d ago
  • Inventory & Operations Manager

    DLP Industries

    Senior operations manager job in Weymouth Town, MA

    Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
    $75k-118k yearly est. 3d ago
  • Vice President of Operations-Luxury Short Term Rentals

    Talently

    Senior operations manager job in Boston, MA

    Job Title: Executive Vice President of Operations Salary: $150,000-$165,000 + BONUS Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo About the Hospitality Company / The Opportunity: Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector. Responsibilities: Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement. Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets. Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities. Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally. Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth. Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets. Preserve high guest experience standards and brand consistency across all properties and operational activities. Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence. Must-Have Skills: 10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations. Proven experience designing and implementing operational systems in multi-market environments. Strong expertise in P&L management, budget development, and rigorous cost control. Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change. Bachelor's degree required; MBA or equivalent leadership training strongly preferred. Background in centralized purchasing, procurement, or supply chain management across diverse vendors. Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders. Willingness and ability to travel up to 25-30% nationally. Nice-to-Have Skills: Specific experience in luxury short-term rental or group hospitality operations. Strong familiarity with both PropCo and OpCo business models and operations. MBA or advanced degree in a relevant field. Technological fluency, including experience with hospitality tech platforms and data-driven decision making. Abscence of ego and a collaborative, team-focused leadership style. Demonstrated ability to thrive in a fast-paced, scaling environment.
    $131k-215k yearly est. 1d ago
  • General Manager Operations

    KBW Financial Staffing & Recruiting

    Senior operations manager job in Merrimack, NH

    KBW Financial Staffing and Recruiting has partnered with a well-established construction services organization is seeking an experienced General Manager in the Merrimack County, New Hampshire area, to lead overall operations and support continued growth. This role is ideal for a hands-on leader comfortable operating across both field and office environments, with responsibility for operational performance, financial results, and team leadership. Key Responsibilities Provide visible, engaged leadership with a strong focus on safety, accountability, and execution Oversee operational and financial performance, including budgeting and margin management Guide project planning, estimating, scheduling, and overall delivery Build, develop, and lead a collaborative management team Drive process improvements across operations, project management, and administrative functions Monitor project progress, costs, and timelines to improve efficiency and outcomes Support contract administration, compliance, documentation, and close-out activities Maintain effective communication with clients, partners, and internal stakeholders Partner with ownership and leadership on short- and long-term business strategy Promote the use of systems and technology to improve productivity Qualifications 10+ years of leadership experience in construction or a similar operational environment Prior responsibility for running a business unit or major operational function, including financial oversight Demonstrated ability to lead teams and manage complex operations Experience with infrastructure, state and local contract work preferred Strong communication and relationship-building skills Working knowledge of industry safety and regulatory standards is a plus This is a senior leadership opportunity for someone looking to make a meaningful impact within a stable, growth-oriented organization.
    $69k-147k yearly est. 1d ago
  • VP of Operations

    Mastec Power Delivery

    Senior operations manager job in Rochester, NH

    The Vice President of Operations for 3-Phase East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-Avangrid, National Grid, and Eversource-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the VP integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance. Key Responsibilities Customer & Market Engagement - Serve as executive sponsor for Avangrid, National Grid, and Eversource. - Build and sustain high-value relationships with utility clients and stakeholders. - Leverage market insight to anticipate trends and position the company for sustained growth. Commercial & Financial Management - Partner with commercial teams on bid strategies, contract negotiations, and project mobilization. - Drive financial performance including forecasting, cost control, and margin improvement. - Support business development efforts to expand market share and grow revenue. Operational Leadership - Oversee field operations for large-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence. - Drive operational performance, productivity, and resource utilization across the region. - Ensure compliance with all safety, environmental, and regulatory requirements. - Champion operational discipline and continuous improvement. People & Culture - Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet. - Ensure strong succession pipelines and talent capability across the region. - Foster cross-functional collaboration with engineering, procurement, and corporate support teams. - Champion company values, culture, and leadership standards. Strategic Leadership - Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team. - Align regional goals with corporate objectives and share insights to inform broader initiatives. Qualifications - 15+ years of leadership experience in field operations within energy infrastructure or heavy civil construction. - Proven success managing regional operations with full P&L responsibility. - Strong commercial acumen and financial management capability. - Deep understanding of utility clients and regulatory environments in the Northeast. - Excellent safety leadership and compliance track record. - Track recorded of driving change. - Bachelor's degree in Engineering, Construction Management, or Business.
    $107k-176k yearly est. 5d ago
  • KFC General Manager - Referral Bonus $100

    de Foods (KFC

    Senior operations manager job in Concord, NH

    Restaurant General Manager At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun. You set high standards for yourself and for the team. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
    $45k-87k yearly est. 5d ago
  • Antique Jewelry Store Manager

    Market Square Jewelers, Inc.

    Senior operations manager job in Boston, MA

    Join the Market Square Jewelers Team in Boston! Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry. About Market Square Jewelers With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston. The Role As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement. Key Responsibilities Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic Collaborate with company leadership to execute marketing and community engagement initiatives Monitor store performance and implement strategies to improve efficiency, productivity, and profitability Qualifications 2+ years of retail management experience (jewelry industry experience strongly preferred) Operationally minded, with excellent organizational and leadership skills Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused Passion for jewelry, design, and personal style Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment Why You'll Love Working With Us Be part of an established, family-owned business with a rich history and a loyal customer base Work in a newly designed showroom in one of Boston's most charming neighborhoods Lots of support through our network of 7 stores, while staying in a growth mindset Competitive compensation and growth opportunities within a respected jewelry company
    $39k-67k yearly est. 3d ago
  • Store Manager

    24 Seven Talent 4.5company rating

    Senior operations manager job in Quincy, MA

    Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Boston, Massachusetts. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing. Location: South Shore Plaza (Boston) Salary: $70-85K (DOE) Overview Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards. Upholding and enforcing all policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote culture and Code of Conduct through our 4 Principles. Qualifications Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. If you are interested in and qualified for this role, please forward your resume today!
    $70k-85k yearly 1d ago
  • Store Manager

    Outlier Ai 4.2company rating

    Senior operations manager job in Boston, MA

    Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. What you will be doing We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. What we're looking for Education: Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves: Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Compensation and benefits Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM Free access to Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and time commitment No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
    $15 hourly 2d ago
  • General Manager

    Risus Talent Partners

    Senior operations manager job in Litchfield, NH

    General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.
    $46k-88k yearly est. 5d ago
  • General Manager

    Taco Bell 4.2company rating

    Senior operations manager job in Boston, MA

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $45k-60k yearly est. 12h ago
  • Director, Field Operations

    Cogent Biosciences, Inc. 4.1company rating

    Senior operations manager job in Waltham, MA

    Who We Are Cogent Biosciences is a publicly traded biotechnology company focused on developing precision therapies for genetically defined diseases. The most advanced clinical program, bezuclastinib, is a selective tyrosine kinase inhibitor that is designed to potently inhibit the KIT D816V mutation as well as other mutations in KIT exon 17. KIT D816V is responsible for driving systemic mastocytosis (SM), a serious disease caused by unchecked proliferation of mast cells. Exon 17 mutations are also found in patients with advanced gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Top-line results from registration-directed trials in NonAdvanced SM, Advanced SM and GIST are expected in 2025. The company also has an ongoing Phase 1 study of its novel internally discovered FGFR2 inhibitor. In addition, the Cogent Research Team is developing a portfolio of novel targeted therapies to help patients fighting serious, genetically driven diseases targeting mutations in ErbB2, PI3Kα and KRAS. Our Team **************************** This critical role will lead the strategic and tactical execution of field (commercial customer-facing) operations supporting the launch of bezuclastinib across 3 important indications, Cogent Biosciences' key pipeline asset. The Director of Field Operations will be a key member of the Commercial Operations and Analytics leadership team responsible for driving operational excellence for the commercial organization. We are seeking a strategic and hands-on leader to optimize field deployment, execution, and operational readiness for our upcoming launches. As a key strategic partner to senior sales leadership, this will own the design, implementation, and continuous improvement of our customer-facing operating model. The ideal candidate possesses both the strategic perspective required for sales excellence, and the executional perspective required for a field team to deliver a best-in-class launch. The ideal candidate will bring deep expertise in CRM systems, analytics, field operations, and cross-functional collaboration to drive operational excellence and accelerate launch impact. Key Responsibilities * Strategic Leadership & Business Partnering Strategic partner to Senior Sales Leadership, Market Access, Marketing, Patient Services and Analytics to understand key functional needs that translate to field operational solutions and execution. Engage and Align with critical cross-functional team members that support field teams (IT, HR, Compliance, Sales Training, Congress Execution, Medical, etc).Key field operations leader for real-time issue resolution, solution development, performance monitoring and operational support needs. Field Planning and Execution Operational Leadership Aligned with the vision of the senior commercial leadership, develop and lead all the field planning processes (at the National and Regional level) required to enable a field force to launch in the rare disease and oncology space. This includes business and call planning, targeting and segmentation, resource allocation, budgeting, reporting and all key sales enablement tools. Develop and lead the annual cadence of key field engagements and meetings (business reviews, key sales meetings, performance updates, etc).Develop key field performance management and monitoring systems, processes and reporting (goals, key performance and execution metrics, etc) that are strategically aligned and visible to all stakeholders.Ensure compliance with regulatory and legal requirements, including credentialing and spend reporting. Enabling Customer Facing Teams with Technology, Tools and Systems Working with senior commercial leadership to identify key technology capabilities and requirements to support an engaged and productive customer-facing organization across functions.Collaborate with key functions (IT, L&D, Marketing) to develop, integrate and implement key field-facing tools such as CRM, call/business planning tools, peripherals (such as tablets), virtual selling capabilities, etc. Lead the onboarding and ongoing training requirements for the field to adopt new technology and processes into their way of working.Develop/implement novel enabling SOPs for the field force to allow them to perform more effectively. Find opportunities to leverage technology or new digital solutions to improve productivity, simplicity and engagement of the field team.Oversee vendor relationships related to CRM, data analytics, and field operations platforms. Performance Management, Monitoring and Reporting Leading an aligned approach to critical measurable indicators and outcomes related to field performance and execution.Develop scalable reporting capabilities, field-facing dashboards, KPIs, and scorecards that enable actionable insights, performance monitoring and support coaching conversations.Work with commercial leadership to establish the overarching philosophy of the SIP (sales incentive plan) and build the SIP integration plan for the field (quota setting process, key data sources and inputs, sales vs quota reporting capabilities, payout frequency and processes, QA/QC processes).Build field response process and capability to respond to data, IC, and comp enquiries. Launch Readiness and Deployment/Territory Optimization Work with senior leadership and external partners to design a fit for purpose customer facing organization with the right capabilities to ensure a best-in-class launch.Optimize the deployment of field resources and geographies aligned with the market opportunities across Cogent's three potential indications, HCP targeting, key centers of excellence in each territory.Support the scale and build of the field operations resourcing and infrastructure to prepare for launch.Act as a key member of the Launch Readiness workstream to represent the field readiness and key milestones reflecting the preparations for field activation on Day 1. Qualifications * Bachelor's degree in Business, Life Sciences, or related field; MBA or advanced degree preferred. * 8+ years of experience in pharmaceutical or biotech field operations, with launch experience in rare or specialty diseases. * Proven expertise in CRM systems (e.g., Veeva, Salesforce), field analytics, and commercial data infrastructure. * Strong understanding of field force effectiveness, territory design, and incentive compensation. * Experience in a startup or growth-stage biotech environment preferred. * Excellent project management, communication, and cross-functional collaboration skills. * Ability to thrive in a dynamic, fast-paced, and highly regulated environment. $215,000 - $245,000 a year Our Locations Waltham, MA: Our Boston office includes an open office layout that has recently undergone a makeover designed for collaboration and giving our employees the best work place possible. Free access is provided for both on-site parking and gym facilities in the building. Boulder, CO: We have just moved into our new state-of-the art Research Facility in the fast-growing biopharmaceutical hub in the greater Denver/Boulder corridor. Our CEO is based full-time in this location and we are proud to call this the home of Cogent's discovery research organization. Our Offer To You To attract the very best talent, we offer a generous benefits package that includes competitive pay, performance-based bonus, stock options, insurance coverage (health, dental, life, and disability), competitive time-off, a 401(k) plan, and commuter/parking benefits. We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $215k-245k yearly 60d+ ago
  • Director of Contract Manufacturing Operations

    Evolv Technologies Inc.

    Senior operations manager job in Waltham, MA

    Job DescriptionThe Elevator Pitch Imagine the world you can help us build-one that leverages cutting-edge technology and innovative thinking to realize our vision of safer places to live, work, learn, and play. We are looking for a few more great minds to join our team as we continue to grow the world's leading AI-enabled weapons detection company. If you join Evolv in this newly created position as our Director of Contract Manufacturing Operations, you will lead our outsourced manufacturing strategy and execution. You will work cross-functionally to ensure our contract manufacturing partners deliver high-quality products on time and at scale. As Evolv's manufacturing operations lead, you will drive operational excellence, supplier performance, and production readiness while building a scalable manufacturing infrastructure. What does success in the role look like? Execute and manage Evolv's contract manufacturing strategy that supports scalability and cost-effectiveness. Specific responsibilities include product cost, manufacturing variances, inventory management, Within the first 30 days you will: Establish relationships with key internal stakeholders (Engineering, Quality, Supply Chain, Finance, Legal) and contract manufacturing partners. Conduct a comprehensive assessment of current outsourced manufacturing operations, identifying immediate risks and opportunities. Define initial KPIs for supplier performance, production efficiency, and cost metrics. Begin development of a scalable manufacturing operations roadmap aligned with company growth goals. Gain proficiency in internal systems including Salesforce, Arena PLM, and NetSuite. Within 90 days you will: Implement a supplier performance dashboard with real-time metrics (e.g., on-time delivery rate, defect rate, throughput). Launch a pilot continuous improvement initiative with at least one contract manufacturer, targeting a 5-10% efficiency gain. Finalize and begin executing a cost-down strategy with measurable targets (e.g., reduce product cost by 3-5% over 6 months). Align production planning processes with demand forecasts to ensure 95%+ production continuity. Establish a cross-functional cadence for reporting operational performance to executive leadership. Within the first 12 months you will: Achieve a sustained 98%+ on-time delivery rate across all contract manufacturing partners. Reduce manufacturing variances and inventory discrepancies by at least 15% through process optimization. Fully integrate manufacturing operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility. Build and lead a high-performing team (production planning, test engineering, repair/refurbishment) with clear roles and development plans. Launch a formal risk management program that proactively mitigates production disruptions, with quarterly risk assessments. Support at least one successful new product introduction with a seamless production ramp-up and zero major delays. Deliver quarterly executive reports with actionable insights and progress against strategic manufacturing goals. The Work: What type of work will you be doing? As Evolv's first Contract Manufacturing Operations lead, you will have the opportunity to define and build the outsourced manufacturing function from the ground up. This role is both strategic and hands-on, requiring a balance of long-term planning and day-to-day execution. Strategic & Operational Leadership Develop and execute a scalable outsourced manufacturing strategy aligned with company growth. Lead cross-functional initiatives to improve supplier performance and production readiness. Translate business goals into actionable manufacturing roadmaps and KPIs. Balance long-term strategic planning with hands-on operational execution. Work closely with internal stakeholders to forecast demand and ensure production continuity. Data-Driven Decision Making Define and monitor supplier performance metrics such as on-time delivery, defect rates, and throughput. Analyze production data to identify trends, inefficiencies, and cost-saving opportunities. Align production planning with demand forecasts to ensure 95%+ production continuity. Use dashboards and reporting tools to communicate performance insights to executive leadership. Technical & Systems Proficiency Gain proficiency and integrate operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility. Apply lean manufacturing and Six Sigma principles to reduce variances and optimize processes. Support new product introductions with seamless production ramp-up and zero major delays. Ensure compliance with contractual and regulatory requirements in manufacturing operations. Supplier & Partner Management Manage top-tier contract manufacturers to meet contractual obligations and performance standards. Launch and oversee continuous improvement initiatives targeting 5-10% efficiency gains. Develop and execute cost-down strategies to reduce product costs by 3-5% over six months. Conduct quarterly risk assessments and implement mitigation plans to prevent production disruptions. Compensation and Transparency Statement The base salary range for this full-time position is $160,000- $200,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location. In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: The specific salary range for your preferred location A general overview of our benefits and equity offerings Insights into how compensation decisions are made, including factors that influence starting pay We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. What is leadership like for this role? The Director of Contract Manufacturing Operations will report to Evolv's Head of Supply Chain and Procurement. The initial focus will be on building a robust outsourced manufacturing infrastructure to support rapid growth and innovation. As the company scales, the operations team may expand to include program managers, production planners, and manufacturing engineers. We offer a collaborative, mission-driven environment where innovation thrives, careers grow, and every employee plays a vital role in protecting lives through technology. Where is the role located? This role is based in our headquarters in Waltham, Massachusetts. Due to the nature of our software-enabled hardware products, this position requires daily on-site work, where the majority of our Engineering, Manufacturing, and Field and Tech Support teams are based. There is approximately 20% anticipated domestic travel required for supplier visits. Benefits At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: Do the right thing, always; Put people first' Own it; Win together; and continue to Be bold, stay curious. Our Benefits Include: Equity as part of your total compensation package Medical, dental, and vision insurance Health Savings Account (HSA) A 401(k) plan (and 2% company match) Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind Quarterly stipend for perks and benefits that matter most to you Tuition reimbursement to support your ongoing learning and development Subscription to Calm Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at ***************************. Evolv participates in E-verify for all employees after the completion of Form I-9.
    $160k-200k yearly 4d ago
  • Director, Field Force Operations

    Scholar Rock 4.5company rating

    Senior operations manager job in Cambridge, MA

    Job Description Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role. Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at ScholarRock.com and follow @ScholarRock and on LinkedIn . Summary of Position: In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.Position Responsibilities: Strategic Leadership & Operational Excellence Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization. Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization. Data Governance & Systems Integration Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency. Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW Provide Field Operation Support for ROW Ensure organizational compliance with CRM data standards and quality protocols. Sales Enablement & Field Optimization Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption. Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives. Manage territory alignment and roster systems to ensure optimal resource utilization. Manages the field sales force credentialling program Performance Management & Incentives Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing. Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement. Cross-Functional Collaboration & Commercial Readiness Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches. Collaborate across the Commercial team to align operational strategies with key business objectives and priorities. Candidate Requirements: Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred. 8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams. Extensive experience supporting technical design of commercial systems. Implementation experience a must. Extensive experience with Veeva CRM, data management and incentive compensation Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data Experience working with field sales teams, field reporting and incentive compensation Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy. Strong interpersonal skills with demonstrated ability to drive toward consensus. Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees .
    $83k-144k yearly est. 10d ago
  • Director Field Construction Operations

    CRB Group, Inc. 4.1company rating

    Senior operations manager job in Boston, MA

    CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $84k-145k yearly est. 60d+ ago
  • Office Admin/Operations Manager

    Chelmsford 4.2company rating

    Senior operations manager job in Lowell, MA

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Compensation: $14.00 - $16.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $14-16 hourly Auto-Apply 60d+ ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Nashua, NH?

The average senior operations manager in Nashua, NH earns between $75,000 and $144,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Nashua, NH

$104,000

What are the biggest employers of Senior Operations Managers in Nashua, NH?

The biggest employers of Senior Operations Managers in Nashua, NH are:
  1. Fidelity Investments
  2. DraftKings at Casino Queen
  3. Fidelity Holding
Job type you want
Full Time
Part Time
Internship
Temporary