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  • Operations Manager

    Redi Carpet 4.0company rating

    Senior operations manager job in Nashville, TN

    Operations Manager - Nashville TN Join Our Growth! Redi Carpet, the nation's largest multi-family flooring provider, is expanding into Nashville and seeking an Operations Manager to lead our installation operations. What You'll Do Schedule daily installations using Redi Carpet software Communicate installation details to crews Resolve installation issues and reschedule as needed Maintain subcontractor agreements and organized paperwork Ensure billing accuracy and approve installer payments Recruit and evaluate quality flooring contractors Oversee warehouse operations and enforce safety standard What We're Looking For Experience in operations management (flooring or construction preferred) Strong organizational and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Bilingual (English/Spanish) preferred Tech-savvy and detail-oriented Why Redi Carpet? Competitive pay and benefits Career growth opportunities Be part of an exciting market expansion Ready to lead? Apply today and help us bring Redi Carpet's trusted service to Nashville!
    $55k-91k yearly est. 2d ago
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  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Senior operations manager job in Nashville, TN

    We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations
    $88k-115k yearly est. 3d ago
  • Operations Manager

    Lojac Hydro Excavation

    Senior operations manager job in Lebanon, TN

    LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time. Role Description This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime. This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions. Key Responsibilities The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise: 1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment. 2. Dispatching of operators and technicians for missions 3. Launch units and crews each day for missions 4. Safety proficiency of operators and technicians 5. Review of billable and non-billable payroll time with management 6. Review mission sites for unique aspects of customer requirements or mission aspects 7. Fleet readiness and maintenance in conjunction with Fleet Manager 8. Monthly Safety Review and documentation 9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations. 10. Oversight and reporting of needed inventory items and PPE 11. Request for specialty items for missions 12. Attendance and appearance of operators and technicians in their area. All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times. Qualifications Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries. Skills: Strong communication and leadership abilities. Excellent analytical, organizational, and documentation skills. Proficiency in MS Office and field operations software. Ability to travel to various job sites as required. Working Conditions Combination of field and office work. Exposure to outdoor elements, noise, and industrial environments. Why Join Us Competitive salary and benefits package. Commitment to employee development and safety excellence. Opportunity to make a direct impact on safety performance and company culture. To Apply: Send your resume and cover letter to *****************
    $54k-90k yearly est. 3d ago
  • Division Manager/Principal Geotechnical Engineer

    Ninyo & Moore, A Socotec Company

    Senior operations manager job in Nashville, TN

    We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Nashville, Tennessee as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.
    $54k-98k yearly est. 2d ago
  • Operations Manager

    Southern Orthodontic Partners

    Senior operations manager job in Nashville, TN

    Job Title: Operations Manager Status: Full-Time, Exempt Reports to: Regional Director of Operations About the Role: Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead and support day-to-day operations across multiple practice locations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Serve as a player-coach, remaining actively engaged in operations while coaching and developing Clinical and Administrative Leaders. Drive consistency and alignment across all sites, ensuring workflows, patient experience, and team behaviors reflect one cohesive brand. Partner with doctors and cross-functional leaders to identify opportunities to streamline processes, scale best practices, and improve efficiency. Monitor patient experience, satisfaction, and operational KPIs, using data to drive decisions and continuous improvement. Delegate effectively while maintaining accountability, collaboration, and ownership at the site level. Coach, mentor, and develop leaders to build bench strength and support growth across the region. Balance strategic initiatives with hands-on operational support to keep practices running smoothly. Who You Are: A hands-on, multi-site operator who thrives in a fast-paced, growth-oriented environment. A confident player-coach who leads by example and enjoys developing people. Experienced in practice workflows, scheduling, and optimizing patient experience across locations. Financially savvy, with comfort managing P&L performance and key operational metrics. A strong communicator with high EQ, able to influence doctors, leaders, and front-line teams. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about building teams, reinforcing culture, and aligning everyone around one brand vision. Requirements: Bachelor's degree in Business, Healthcare Administration, or related field preferred, or equivalent work experience. 2+ years of people management experience (coaching, feedback, performance management). 4+ years of relevant operational experience. Ability to travel between multiple locations; flexible schedule required. Valid driver's license. Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics. Experience working in a multi-location healthcare or service-based organization. Familiarity with orthodontic practice management systems.
    $53k-90k yearly est. 4d ago
  • Director of Revenue Recognition & Financial Operations

    LHH 4.3company rating

    Senior operations manager job in Nashville, TN

    LHH is partnering with a PE-backed healthcare company to recruit for a newly created Director of Revenue Recognition & Financial Operations role. This high-impact position blends financial leadership with deep technical expertise in revenue recognition. You'll have the opportunity to shape the function, build out a team, and drive strategic initiatives. This role offers hybrid flexibility, a competitive compensation package, including a 20% bonus. Responsibilities: Oversee revenue recognition, forecasting, and financial modeling, ensuring alignment with healthcare accounting standards Evaluate billing and revenue processes to identify risks, close gaps, and implement best practices Enhance the efficiency and accuracy of month-end revenue close procedures Lead initiatives to improve financial reporting, automate workflows, and reinforce internal controls Direct accounts receivable, billing, and collections to support liquidity and revenue targets Take on additional responsibilities and cross-functional projects as needed Qualifications: Currently operating at the Manager, Senior Manager or Director level Healthcare industry experience is required Strong technical expertise in revenue recognition and financial operations
    $77k-119k yearly est. 3d ago
  • Operations Manager

    LX Pantos Americas

    Senior operations manager job in Clarksville, TN

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Core Roles and Responsibilities: Process customers' purchasing orders and logistics plans to optimize shipment into loads, tender freight to third-party carriers (15%) Prepare and develop detailed logistics plans and actively communicate with customers to keep them abreast of the shipments (15%) Prepare international logistics reports for management's review by tracking, processing overnight shipment, auditing, researching and troubleshooting logistics operational issues (10%) Analyze and evaluate international logistics plans in compliance with KPI ("Key Performance Indicators") (10%) Record daily logistics logs and tracking records to maintain logistics records (10%) Investigate load exceptions and report issues to manager (10%) Coordinate inbound shipment distribution centers and customers in compliance with their orders and request multiple carriers (10%) Monitor and track orders, pickup and delivery appointments are made between receiver and customer to ensure on-time delivery and completion (5%) Maintain and develop strong internal and external working relationships with all carriers and customers by providing logistics solutions; (5%) Ensures that all logistics processes including the import/export of materials, parts and product in compliance with US Customs regulations and documentation requirements; (5%) Prepare reports and documents for logistics operations, such as reports of order routings status, consolidation potential and estimated shipping dates (5%) Supervise and direct the daily activities of the shipping and receiving team, including task assignment, performance management, training, and exercising authority to make or recommend decisions regarding hiring and disciplinary actions Coach and mentor team members to enhance individual and team performance, foster a culture of accountability and safety, and implement process improvements to optimize warehouse logistics operations. Develop and enforce standard operating procedures (SOPs) for logistics and warehouse operations, ensuring compliance with company policies, safety regulations, and quality standards while leading cross-functional collaboration to resolve escalated issues. Sorting and input of rework inventory; monitoring and managing completion performance Review and reduction management of long-term inventory status Preparation and reporting of regular (daily/monthly/semi-annual/quarterly) inventory audits Assessment and supplementation of workforce shortages; reporting of operator deployment plans by area Daily management of 5S and EESH (Environment, Energy, Safety, Health) activities Handling customer requests and inquiries Monitoring and managing the operation of equipment (forklifts, RF terminals, radios) Leading monthly Safety Meetings and reporting outcomes Leading and managing pre-operation morning meetings Supplying samples and maintaining related records Managing the history and status of non-conforming inventory Operating and providing training on clamp forklifts Requirements: Proven leadership experience, with a minimum of 1+ year supervising a team in a logistics or warehouse environment. 5+ years of logistics experience, preferably within a manufacturing or high-volume production setting. Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to analyze and present operational data effectively. Bilingual proficiency in Korean and English preferred to support communication across teams and with corporate stakeholders. Valid driver's license and ability to work flexible hours, including evenings and weekends, based on operational needs. Business Hours: Monday - Friday: 6:45 AM - 5:30 pm CST (Weekend work Required upon request)
    $53k-90k yearly est. 5d ago
  • Business Transformation Manager- Supply Chain

    Capgemini 4.5company rating

    Senior operations manager job in Nashville, TN

    Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms! Building on its strong 50-year+ heritage and deep industry-specific expertise, We enable organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries! Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. Overview: The Business Transformation Manager will be responsible for developing, scoping, and helping to deliver Intelligent supply chain solutions to customers in targeted industries. This role will be engaging with clients to understand their requirements and discover their needs to propose a wide range of solutions in line with industry best practices and state of art software solutions. What will you do: Drive customer project and consulting engagements to deliver stated client requirements Contribute to presales client engagements to scope solutions and develop winning proposals Deliver supply chain maturity assessments to provide clear roadmaps for improvements Develop supply chain business cases to showcase quantitative and qualitative ROI (return on investments) Define and implement value metrics and KPIs that will demonstrate visible business success Contribute to the creation of practice assets and product offerings across supply chain functional areas Provide critical inputs to process design and Target Operating Models working alongside the delivery and execution teams Provide ongoing support and thought leadership to customers to continually improve their supply chain maturity by demonstrating and delivering value Seamlessly collaborative with cross-functional teams within Capgemini for proposal development and solution delivery Self-starter, looking for internal and external improvements to grow the business. What you should have: Bachelor's Degree required, Master's Degree preferred 5-10 years of relevant supply chain experience in industry operations or consultancy. Strong Supply chain knowledge including, Demand Planning, Demand Sensing, S&OP/IBP, Production and Capacity Planning, Inventory Management, Order Fulfillment, Logistics, Transportation, Data and Analytics Ability to analyze supply chain operational data, to identify opportunities and develop insights. Perform fit-gap analysis Ability to understand customer's businesses and supply chain needs and leverage it to effectively design solutions to drive business value Excellent interpersonal, presentation, and client relationship-building and facilitation skills (meeting sessions, conflict resolutions, brainstorming etc.) Ability to handle complex situations with little to no guidance. Demonstrated ability to navigate in complex project environments and ability to communicate and influence senior management Experience in creating and improving Supply chain Target Operating model and process design Expertise in leading, defining and aligning on key supply chain design topics and decisions. Exposure to digital technologies and process models Any relevant supply chain specific certifications like APICS are desirable Willingness to travel up to 50% Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [recruiter to insert salary range]. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $86k-111k yearly est. 4d ago
  • Program Manager, SSD Ops Integration

    Career-Mover

    Senior operations manager job in Nashville, TN

    Rapid and Rural Logistics is seeking a Program Manager with over three years of program or project management experience, a strong background in defining and implementing process improvement initiatives using data and metrics, and advanced knowledge of Excel (including Pivot Tables and VLookUps) and SQL. This role will be responsible for leading strategic, cross -functional operations and technology projects for their Same Day delivery operations, with a focus on enhancing under -the -roof processes, optimizing inventory flows, and improving overall fulfillment and delivery efficiency. The Program Manager will collaborate closely with both technical and non -technical teams, utilizing data and metrics to drive improvements and establish global standards for operations. Key responsibilities include driving innovation, partnering with cross -functional teams, analyzing operational data, solving barriers, developing best practices, and leveraging analytics to support the business's future state. The successful candidate will operate confidently in an ambiguous environment, possess strong attention to detail, challenge and influence leaders, think strategically, and communicate data insights effectively. This role can be based in either Nashville or Bellevue corporate offices, and compensation varies based on geographic location and experience level. Amazon is committed to diversity and inclusion in the workplace, offering equal opportunity to all candidates.
    $86k-127k yearly est. 60d+ ago
  • Program Manager II - Operations Readiness Testing

    Insight Global

    Senior operations manager job in Nashville, TN

    A client of Insight Global's in the technology & retail industry is currently hiring a Program Manager II for an 11 month contract to perform & lead site audits for Operations Readiness Testing. This person will be going to rural cities to faciliate testing & validation at sites once construction and development is complete. This testing is to conduct pre-launch site audits to ensure the site is ready to hand off to operations. They will be responsible for leading facilitating testing as well as assisting in the audit and will leverage operators familiar with the buildings to score the building; does the building fit the specs that were designed. This role will require strong communication & the ability to gain trust & create partnerships quickly as they will be working with different internal stakeholders each week. The role will be a standard 40 hour work week, with rare OT. They will be on site across the country to complete this work roughly 65% of the time, Monday to Thursday most weeks and will be busiest during the last half of the year. We need an excellent communicator, and someone highly organized who can hit the ground running! We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Bachelors degree 4+ years experience with Program Management at an enterprise/corporate level Experience creating cross functional partnerships & collaboration amongst large organizations Experience working with various Program/Project Management tools Ability to develop interpersonal relationships with the site leaders Experience with Smartsheet
    $86k-127k yearly est. 6d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Nashville, TN

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $55k-82k yearly est. 60d+ ago
  • Director, HEDIS Operations

    Clover Health

    Senior operations manager job in Nashville, TN

    At Clover Health, we are dedicated to improving the lives of seniors through high-quality, data-driven physician enablement technology. Initially scaled within our own Medicare Advantage provider network, we have built an innovative technology platform, designed to put actionable clinical insights into the hands of physicians at the point of care. In 2024, Clover's PPO plan achieved an industry leading 4.94 stars in HEDIS, with significant impact driven by its innovative technology - Counterpart Assistant. Read more about how CA drove this improvement in our case study here. As the Director of HEDIS Operations, you will own and run Clover Health's HEDIS abstraction processes, ensuring our organization sustains and extends its industry-leading HEDIS and Stars performance. You will be directly responsible for achieving outcomes in Measurement Year 2025 and beyond, bringing unmatched expertise in abstraction, audit readiness, and numerator/exclusion management. You will work across technical, analytical, and clinical teams to operationalize HEDIS results and deliver measurable impact. As a Director of HEDIS Operations, you will: Lead and oversee Clover Health's HEDIS abstraction and submission processes, ensuring timely and accurate execution. Manage a team of abstraction experts Partner with analytics and technical teams to ensure data quality supports numerator capture, exclusions, and supplemental data submission. Serve as the company's subject matter expert for HEDIS specifications, auditor engagement, and measure interpretation. Develop and refine processes to maximize numerator hits, manage exclusions, and ensure correct denominator definitions for all measures. Ensure operational readiness for HEDIS audits, including preparation, submission accuracy, and remediation processes. Collaborate cross-functionally with clinical and operational leaders to close gaps and translate abstraction into improved Stars performance. Drive daily accountability to outcomes, ensuring abstracted results translate into measurable gains in HEDIS and Stars. Success in this role looks like: Achieving top-tier results in HEDIS MY2025, sustaining Clover Health's track record of leading HEDIS performance. Ensuring abstraction accuracy that withstands auditor scrutiny with no material audit findings. Closing gaps at scale, driving measurable improvements in high-priority measures. Translating measure logic into operational workflows that consistently deliver numerator hits and exclusions. Being recognized internally and externally as the “go-to” expert on HEDIS operations and performance improvement. Managing a team of abstractors and operators running a year round process, from admin and hybrid prior year abstraction and chase to prospective year abstraction and chase. You should get in touch if: You have 10+ years of experience leading HEDIS or Stars operations for a Medicare Advantage plan or vendor. You have deep expertise in HEDIS abstraction processes, NCQA specifications, CMS Stars methodology, and audit practices. You have successfully managed hybrid and prospective review models at scale. You are known for achieving high HEDIS and Stars performance and can point to direct impact on outcomes. You thrive in high-stakes, outcomes-driven environments and can step in quickly to deliver results. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $176,000 to $200,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
    $176k-200k yearly Auto-Apply 60d+ ago
  • Director of Operations

    H.W. Lochner 3.9company rating

    Senior operations manager job in Franklin, TN

    Lochner is looking for a Director of Operations. Lochner leads in providing planning, environmental, design, construction engineering and inspection, and right-of-way services for surface transportation, rail, transit, and aviation clients across the United States. Our civil and structural engineers, planners, environmental specialists, inspectors, and support professionals are devoted to providing valuable professional services that enhance people's lives through sustainable infrastructure. Expectations: Client-focused: We are collaborative and attentive to the unique needs and goals of each project. Performance-Driven: We are problem solvers dedicated to transforming transportation infrastructure challenges into opportunities for innovation. Community-Minded: We are vested in the work we do as stewards of public funds used to improve the communities we serve. Socially Responsible: We give back to our communities by supporting various charitable organizations and causes. Growth-oriented: We invest in programs to attract, retain, and develop employees so Lochner becomes a long-term home for top talent. Our goals and strategies promote a diverse and inclusive workforce that feels empowered to make a difference in the world. Our vision is to create healthy and sustainable communities both within and outside of our organization where current and future generations can thrive. Responsibilities: This person is responsible for building and leading the team, ensuring that communication and guidelines are aligned with Lochner's broader objectives, and incorporating corporate policies into the office operations and culture. They will also work in tandem with the NAM to implement enterprise or region-wide changes locally, including strategies, programs, and other initiatives. Responsible for business development and pursuing new opportunities, within the context of an ambitious growth plan, will position and differentiate the Lochner team in the region to win more projects and increase the company's market share, working with city, state and regional transportation clients and acting as project manager in the delivery and oversight of these projects. Marketing and Business Development Develop the commercial vision and support business plans to drive the region's growth, leveraging a strong understanding of the local marketplace, competitive landscape, and opportunities. Work closely with the Marketing Manager and NAM on the development and implementation of local marketing and growth strategies. Enforce the application of marketing best practices and ensure the office is actively working toward meeting business plan goals and objectives. Stay apprised of key/strategic opportunities for the office and ensure pursuit team compliance with client management, pre-positioning, go/no-go, and pursuit strategy best practices and company guidelines. Represent the firm at client meetings, industry events, and other business functions. Develop relationships with local leaders from key teaming partner firms and take active leadership roles in professional organizations at the local level. Support office in developing strategic teaming partnerships and subsequent agreements. Schedule periodic meetings with key client personnel in coordination with PMs and others (NAM, peer OMs, and other staff) as appropriate. Where necessary, be the face of Lochner in politics, industry, community, and other externally facing activities. Actively engaged in events and industry association meetings locally and were defined by the NAM or CEO. Maintain connectivity to national organizations, representing the firm as a strategic partner. Business Strategy and Implementation Support the development of office-level action plans to support the regional business plan and encourage strong debate and analysis for growth in an area or discipline. Ensure compliance with company expectations for staff utilization and enforce corrective action plans when/where needed. Resolve high-level operational concerns or problems as soon as practicable and take actionable steps to remediate impacts and enhance performance. Assess and anticipate the organization's talent needs to best understand current and future leadership gaps and bench strength, and then design and implement a comprehensive leadership development strategy to meet future needs. Finance and Operations Ensure the profitability of the regional office and its projects. Measure and monitor budget and operational performance and communicate key metrics and information regularly to the leadership team / NAM. Administrative Responsibility Where possible and in agreement with NAM, the OM will maintain a defined level of chargeability. OMs without a chargeability expectation will be required to assume a greater level of responsibility as approved by the COO. At times, an OM may support an office in a PM role. Work closely with other Office Managers (OMs) and support teams within their regions. Maintain client communication in coordination with other offices and ensure satisfactory client experience, project production, and Quality Assurance / Quality Control procedures. Oversee succession plans and where appropriate, support development of defined successor(s) across the team. Perform honest and candid performance evaluations of direct reports. Recommend salary increases for subordinate staff for approval by NAM. Ensure the office complies with applicable laws, regulations, and corporate policies/procedures. Ensure the flow of communication within the office and region, through regular meetings, written communications, and informal communication, to ensure the effective sharing of critical information, efficient decision-making, team engagement, and collaboration. DESIRED OUTCOMES Drive the growth of the business regionally to support the attainment of Lochner's nationwide growth strategies and plans ($1B+). Leverage an entrepreneurial approach to refresh the local strategy and position the business for success. Contribute to long-term growth in the region by building the technical and commercial capabilities required to secure current business and penetrate new markets. Stabilize the business and reinvigorate the culture. Engage and inspire the team, with a focus on sustainable growth through recruitment, retention, and professional development. Qualifications: Minimum 15 years of diversified experience in civil engineering, with specific expertise in transportation infrastructure. Bachelor's degree required, with technical education in civil engineering or planning preferred but not required. Professional registration is preferred. Has led and delivered significant projects of scale through effective team and budget management. Experienced in relevant facets of planning, design, and construction services for roads, highways, and bridges. Demonstrated track record of positioning and scaling a business and team for growth. Ensures effective governance, at the project and business level. Ability to develop effective and trustworthy long-term relationships with clients, colleagues, and other stakeholders in the transportation industry. Ideally brings an established network locally, with relevant partners: TDOT, etc. Adept at leveraging communications skills both externally (business development, writing proposals, community engagements, stakeholder and partnership development, leading client presentations/meetings) and internally, to drive the development and engagement of strong teams.
    $75k-120k yearly est. 60d+ ago
  • Director of Operations

    Rider Solution

    Senior operations manager job in Franklin, TN

    Experience level: Director Experience required: 15 Years Education level: Bachelors degree Salary: $171,000 - $200,000 + benefits Expectations: Client-focused: We are collaborative and attentive to the unique needs and goals of each project. Performance-Driven: We are problem solvers dedicated to transforming transportation infrastructure challenges into opportunities for innovation. Community-Minded: We are vested in the work we do as stewards of public funds used to improve the communities we serve. Socially Responsible: We give back to our communities by supporting various charitable organizations and causes. Growth-oriented: We invest in programs to attract, retain, and develop employees so Lochner becomes a long-term home for top talent. Our goals and strategies promote a diverse and inclusive workforce that feels empowered to make a difference in the world. Our vision is to create healthy and sustainable communities both within and outside of our organization where current and future generations can thrive. Responsibilities: This person is responsible for building and leading the team, ensuring that communication and guidelines are aligned with the company's broader objectives, and incorporating corporate policies into the office operations and culture. They will also work in tandem with the NAM to implement enterprise or region-wide changes locally, including strategies, programs, and other initiatives. Responsible for business development and pursuing new opportunities, within the context of an ambitious growth plan, will position and differentiate the Lochner team in the region to win more projects and increase the company's market share, working with city, state and regional transportation clients and acting as project manager in the delivery and oversight of these projects. Marketing and Business Development Develop the commercial vision and support business plans to drive the region's growth, leveraging a strong understanding of the local marketplace, competitive landscape, and opportunities. Work closely with the Marketing Manager and NAM on the development and implementation of local marketing and growth strategies. Enforce the application of marketing best practices and ensure the office is actively working toward meeting business plan goals and objectives. Stay apprised of key/strategic opportunities for the office and ensure pursuit team compliance with client management, pre-positioning, go/no-go, and pursuit strategy best practices and company guidelines. Represent the firm at client meetings, industry events, and other business functions. Develop relationships with local leaders from key teaming partner firms and take active leadership roles in professional organizations at the local level. Support office in developing strategic teaming partnerships and subsequent agreements. Schedule periodic meetings with key client personnel in coordination with PMs and others (NAM, peer OMs, and other staff) as appropriate. Where necessary, be the face of Lochner in politics, industry, community, and other externally facing activities. Actively engaged in events and industry association meetings locally and were defined by the NAM or CEO. Maintain connectivity to national organizations, representing the firm as a strategic partner. Business Strategy and Implementation Support the development of office-level action plans to support the regional business plan and encourage strong debate and analysis for growth in an area or discipline. Ensure compliance with company expectations for staff utilization and enforce corrective action plans when/where needed. Resolve high-level operational concerns or problems as soon as practicable and take actionable steps to remediate impacts and enhance performance. Assess and anticipate the organizations talent needs to best understand current and future leadership gaps and bench strength, and then design and implement a comprehensive leadership development strategy to meet future needs. Finance and Operations Ensure the profitability of the regional office and its projects. Measure and monitor budget and operational performance and communicate key metrics and information regularly to the leadership team / NAM. Administrative Responsibility Where possible and in agreement with NAM, the OM will maintain a defined level of chargeability. OMs without a chargeability expectation will be required to assume a greater level of responsibility as approved by the COO. At times, an OM may support an office in a PM role. Work closely with other Office Managers (OMs) and support teams within their regions. Maintain client communication in coordination with other offices and ensure satisfactory client experience, project production, and Quality Assurance / Quality Control procedures. Oversee succession plans and where appropriate, support development of defined successor(s) across the team. Perform honest and candid performance evaluations of direct reports. Recommend salary increases for subordinate staff for approval by NAM. Ensure the office complies with applicable laws, regulations, and corporate policies/procedures. Ensure the flow of communication within the office and region, through regular meetings, written communications, and informal communication, to ensure the effective sharing of critical information, efficient decision-making, team engagement, and collaboration. DESIRED OUTCOMES Drive the growth of the business regionally to support the attainment of Lochners nationwide growth strategies and plans ($1B+). Leverage an entrepreneurial approach to refresh the local strategy and position the business for success. Contribute to long-term growth in the region by building the technical and commercial capabilities required to secure current business and penetrate new markets. Stabilize the business and reinvigorate the culture. Engage and inspire the team, with a focus on sustainable growth through recruitment, retention, and professional development. Qualifications: Minimum 15 years of diversified experience in civil engineering, with specific expertise in transportation infrastructure. Bachelors degree required, with technical education in civil engineering or planning preferred but not required. Professional registration is preferred. Has led and delivered significant projects of scale through effective team and budget management. Experienced in relevant facets of planning, design, and construction services for roads, highways, and bridges. Demonstrated track record of positioning and scaling a business and team for growth. Ensures effective governance, at the project and business level. Ability to develop effective and trustworthy long-term relationships with clients, colleagues, and other stakeholders in the transportation industry. Ideally brings an established network locally, with relevant partners: TDOT, etc. Adept at leveraging communications skills both externally (business development, writing proposals, community engagements, stakeholder and partnership development, leading client presentations/meetings) and internally, to drive the development and engagement of strong teams.
    $171k-200k yearly 60d+ ago
  • Director of Product Operations

    Ncontracts

    Senior operations manager job in Brentwood, TN

    Remote | Product and Development | Full-Time WHO WE ARE Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. About the Role We're seeking a Director of Product Operations to build and scale the operational excellence infrastructure for our product organization during a pivotal transformation period. This role is perfect for either a seasoned operator ready to own a function or an exceptional early-career professional ready to accelerate their trajectory by building something from scratch. As we evolve from a portfolio of point solutions to an integrated AI-native GRC platform, you'll serve as the execution multiplier that enables our product teams to deliver predictably while continuously improving velocity and quality. This is a hands-on leadership role that balances operational rigor (70%) with strategic enablement (30%). You'll own the systems, processes, and metrics that allow our product organization to scale efficiently while maintaining high quality and customer satisfaction. You'll work closely with the Chief Product Officer to extend their leverage across the organization, serving as a strategic thought partner while maintaining operational excellence. This includes preparing executive-level analyses, facilitating strategic planning sessions, and driving special projects that require cross-functional coordination at the highest levels. What You'll Own Core Responsibilities Operational Excellence Infrastructure (70%) Lead end-to-end release management across our product portfolio (Nvendor, Nrisk, Nlending, Ncomply, Ncontinuity, VMS) Drive cross-functional coordination between Product, Engineering, Sales, Marketing, and Customer Success teams Establish and maintain repeatable playbooks that reduce friction in the product development lifecycle Facilitate sprint/PI planning and ensure clear swim lanes between functions Own launch readiness processes and go-to-market coordination Administer and optimize product tools ecosystem (Jira, ProductBoard, analytics platforms) Provide clear, consistent status reporting to stakeholders at all levels Strategic Enablement & Insights (30%) Design and implement comprehensive product metrics frameworks answering: Are we building the right things? Are we building them efficiently? Create visibility into bottlenecks and dependencies across our three strategic tracks (portfolio optimization, AI agent development, platform transformation) Measure and improve customer time-to-value metrics Conduct retrospectives and drive continuous process improvements Build feedback loops between customer-facing teams and product development Enable better prioritization through data-driven insights and frameworks Key Objectives Scale Product Management Impact - Free PMs from administrative burden so they can focus on customer discovery and strategic decisions. Build tools and processes that make each PM 2x more effective. Be the Truth Teller Through Data - Create dashboards and reporting that surface both wins and uncomfortable truths about velocity, quality, and adoption. Drive accountability through transparency. Drive Predictable Delivery and Impact- Transform our release process from heroic efforts to systematic execution. In partnership with our engineering leadership team, improve on-time delivery rates to benchmark, and track and drive our products' impacts and value creation with clients. What We're Looking For Required Experience & Attributes 2+ years of experience demonstrating exceptional analytical and operational capability in one of the following: Product Operations or Program Management in B2B SaaS Management consulting or investment banking with technology sector exposure Operations, industrial engineering, or process improvement roles Rotational leadership program at a technology company Proven ability to bring structure to ambiguous problems and drive results through influence Strong technical literacy and ability to engage credibly with engineering teams Superior data analysis skills with experience building dashboards and metrics frameworks Track record of driving measurable process improvements Outstanding written and verbal communication skills What Makes You Successful (Experience Level Agnostic) Systems thinking mindset - you see patterns and build scalable solutions "Get Stuff Done" ethos - you have a bias for action and tangible outcomes Intellectual horsepower to engage with senior stakeholders across all functions Builder mentality - excited to create something from scratch, not just inherit Natural curiosity about product management and B2B enterprise software Outstanding team player - thrives in building high functioning collaborative efforts Ideal Profile Additions MBA or advanced technical degree Experience in companies undergoing transformation or platform consolidation Exposure to financial services or GRC software Knowledge of modern product development methodologies (Agile, SAFe) Critical Competencies "Get Stuff Done" Operator with Systems Thinking Energy from bringing order to chaos Thinks in scalable processes, not just individual projects Battle scars from shipping enterprise software Obsession with operational excellence as the foundation for strategic impact Data-Driven Truth Teller Builds dashboards that surface actionable insights Credibility to have tough conversations with Engineering, Sales, and executive leadership Asks "What would need to be true for us to ship 2x faster?" not just tracks current velocity Understanding of modern product metrics (customer outcomes, not just velocity) Cross-Functional Credibility Builder Highly effective at building highly functional cross-group collaboration Technically literate enough to understand architectural decisions Commercially aware enough to grasp go-to-market implications Politically savvy enough to drive consensus across historically siloed products Track record of building processes that other teams actually adopt Ideal Profile Additions Experience in companies undergoing technical transformation or platform consolidation Experience with AI/ML product development and deployment Familiarity with enterprise software sales cycles and customer success metrics MBA or relevant advanced degree (preferred but not required) Success Metrics Quarter 1: Fix the basics - reliable release processes, clear status reporting, 50% reduction in fire drills Quarter 2: Implement foundational metrics - cycle time, defect rates, feature adoption tracking Quarter 3: Drive optimization - identify and remove top 3 velocity blockers Quarter 4: Strategic elevation - influence roadmap through data, improve discovery-to-delivery feedback loops What Sets This Role Apart This is a rare opportunity to own and build a critical function from the ground up. Whether you're an experienced operator looking to make a definitive impact or an exceptional early-career professional ready to accelerate your trajectory, you'll have direct influence on how we transform from a collection of products to an integrated platform serving 4,000+ financial institutions. The scope and visibility of this role provide a clear path to VP-level product leadership. WE OFFER A fun, fast-paced work environment Responsible PTO Plan that meets or exceeds state and local medical and family leave laws 11 paid holidays Community and social events to keep you connected and engaged Mental Health Benefits Medical, Dental and Vision insurance Company-paid Group Life Insurance, Short- and Long-Term Disability Flexible Spending Account & Health Savings Account Aflac Benefits - Critical Illness, Cancer Protection, & Hospital Choice Pet Insurance 401 (k) with company match with eligibility on Day 1 of employment 2 Paid Volunteer Time Off Days And much more! Compensation Information Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $150,000 to $180,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed. AAP/EEO Statement Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $150k-180k yearly Auto-Apply 60d+ ago
  • Director of Operations

    Medical Necessities 4.0company rating

    Senior operations manager job in Spring Hill, TN

    Director of Operations - RM Speech Reports To President, RM Speech Supervises Engineering staff, Administrative Assistant, Ancillary and Non-Clinical Staff Employment Classification Full-Time | Salaried | Exempt The General Manager of RM Speech is responsible for overseeing day-to-day operations while driving organizational growth, expanding market presence, and improving overall profitability. This role provides strategic leadership across administrative, operational, engineering, compliance, and employee management functions, ensuring regulatory compliance, operational efficiency, and high standards of service delivery. General Expectations * Maintain regular, reliable, and predictable on-site attendance * Adhere to all company policies, procedures, and patient care protocols * Ensure compliance with all applicable federal, state, and professional regulations * Maintain required accreditations, certifications, and licensure * Uphold and enforce company standards, policies, and procedures across all departments Key Responsibilities Administrative & Operational Leadership * Maintain and expand working knowledge of AAC products, funding guidelines, and payer requirements * Support and participate in financially responsible business decision-making * Collaborate with clinical and executive leadership to grow market share and revenue * Travel as needed for training, business development, and organizational expansion * Oversee facility operations, including maintenance, security, supplies, technology services, and overall workplace environment * Monitor repair and support services, including ticketing, tracking, and resolution * Develop and implement standardized operating procedures for support and repair functions * Ensure accurate management of device manuals and technical documentation Employee Management & Leadership * Provide direct leadership, supervision, and accountability for assigned staff * Monitor daily workflows, performance goals, and operational responsibilities * Develop, revise, and implement employee procedures and protocols * Optimize staffing logistics to improve productivity and control overtime * Identify and coordinate ongoing employee training and development * Review and approve employee timecards and attendance records * Conduct performance evaluations, annual competencies, and corrective action plans * Partner with Human Resources to recruit, interview, hire, and onboard employees Compliance & Referral Processing * Support staff responsible for maintaining FDA certification and regulatory compliance * Maintain strong working relationships with dealer and referral networks * Generate and return retail and dealer quotes within one (1) business day of receipt * Maintain and update dealer records and contact information * Receive, process, and manage equipment orders and referrals * Maintain accurate and up-to-date records within Zoho and Brightree systems * Create patient accounts, verify insurance, obtain authorizations, and document notes * Manage full order lifecycle from intake through fulfillment, including document management and client communication * Ensure patients progress through funding and approval stages in accordance with payer guidelines (e.g., Medicare NCD/LCD requirements) Engineering & Product Oversight * Provide leadership for engineering initiatives to ensure efficiency and regulatory compliance * Oversee medical device design, development, prototyping, testing, and refinement * Ensure compliance with applicable medical device regulations and standards * Collaborate cross-functionally with quality assurance, regulatory, and manufacturing teams * Identify and mitigate risks related to product development and manufacturing * Implement and maintain quality assurance systems * Monitor technological advancements and integrate innovative solutions where appropriate
    $87k-130k yearly est. 3d ago
  • Operational Readiness Director

    Corpay

    Senior operations manager job in Nashville, TN

    What We Need CORPAY is currently looking to hire an Operational Readiness Director within our Corpay Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN or Atlanta, GA. In this role, you will play a key role in ensuring new products, services, and operational initiatives are successfully implemented across Corpay Payables. This individual will oversee the readiness, adoption, and performance of operational transitions, ensuring that teams, systems, and processes are fully prepared to deliver exceptional customer outcomes from day one. The Operational Readiness Director is responsible for leading readiness planning and execution for major product, system, and operational launches within Corpay Payables. The position ensures all impacted teams-Operations, Implementation, Product, and Client Services-are aligned, trained, and equipped to execute new initiatives effectively. The ideal candidate has a strong background in operational program management, business process improvement, and change readiness. They will work cross-functionally to assess business impact, define success criteria, lead testing and training efforts, and oversee post-launch stabilization activities. You will report directly to SVP Operations and regularly collaborate with the team and other departments. How We Work As an Operational Readiness Director, you will be expected to work in a virtual environment. CORPAY will set you up for success by providing: Assigned workspace in home office set up Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Developing and managing readiness plans for new initiatives, ensuring processes, resources, and technology are prepared for go-live. Partnering with Product Management, Technology, Finance, and Customer Operations to define readiness requirements, deliverables, and timelines. Conducting readiness assessments to identify gaps in people, process, and systems. Develop mitigation plans to ensure seamless execution. Collaborating with IT and Operations teams to coordinate user acceptance testing (UAT), regression testing, and pilot programs before launch. Developing and delivering training materials, standard operating procedures (SOPs), and communication plans to affected stakeholders. Overseeing post-launch support, measuring success against readiness KPIs, and lead root-cause analysis to ensure long-term adoption. Capturing lessons learned from each deployment and feed them into continuous improvement efforts across the organization. Maintaining dashboards and documentation of readiness progress, risk mitigation, and performance tracking. Qualifications & Skills Bachelor's Degree required, Master's preferred. 5+ years of experience in operations, project management, or change readiness. Experience leading operational readiness or business transition initiatives in a complex, cross-functional environment. Strong working knowledge of project management and process improvement methodologies (Lean, Six Sigma, PMP preferred). Proven success leading readiness for large-scale systems or product deployments. Excellent communication and stakeholder management skills, including experience presenting to executive leadership. Data-driven mindset with the ability to define and track readiness metrics and KPIs. Exceptional organization, prioritization, and problem-solving abilities. Strong proficiency in Microsoft Office Suite; Salesforce and workflow automation tools highly desired. Ideal Candidate: Strategic thinker with a bias toward action. Detail-oriented and execution-focused. Confident leader and collaborator. Adaptable and comfortable managing change. Strong communicator, both written and verbal. Passionate about driving operational excellence through readiness. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
    $64k-119k yearly est. 29d ago
  • Event Production & Banquet Operations Manager

    Southall

    Senior operations manager job in Franklin, TN

    Job Title: Event Production & Banquet Operations Manager Reports To: Director of Events and Catering Collaborates With: Catering, Banquets, Culinary, Security, Facilities Southall is seeking a highly organized and experienced Event Production & Banquet Operations Manager to lead, streamline, and enhance the production planning, event setup, and operational execution of on-property events. This role is particularly focused on outdoor productions and complex load-in/load-out coordination and will serve as the critical bridge between our Catering and Banquets teams. The ideal candidate brings a deep understanding of event logistics, hospitality excellence, and team leadership. This position plays a central role in ensuring flawless guest experiences, operational efficiency, and brand consistency across all events. Key Responsibilities: Production Planning & Execution Lead production planning for major outdoor events, including dimensioned tent layouts, vendor schedules, and dock coordination. Create and maintain scaled, dimensioned site plans for tent and plaza configurations in partnership with Sales and Event teams. Determine accurate guest capacities for event configurations. Banquet Set-Up Team Oversight Supervise and schedule the Banquets Set-Up Team for efficient event installations and breakdowns. Standardize set-up procedures, equipment storage, and OSE (on-site equipment) protocols. Maintain expertise in all event spaces and production flows. Load-In / Load-Out Management Direct all load-in and load-out logistics, ensuring alignment with internal departments and external vendors. Coordinate dock access, timing, and movement plans with Security and Facilities to uphold safety and operational standards. Operational Bridging Act as the operational liaison between the Catering and Banquets teams. Translate event specs and BEOs into executable plans. Identify and resolve communication gaps and inefficiencies by implementing clear systems and tools. Inventory & Rentals Maintain accurate inventories of banquet furniture and OSE. Oversee all rental needs for events, including forecasting needs and managing third-party rentals. Collaborate with the Sales and Event teams to incorporate rental items into client proposals as needed. Collaboration & Training Assist in the onboarding and training of team members across departments on Southall event production standards. Serve as a subject matter expert and support resource for high-impact events across property. Asset Protection & Property Stewardship Operate with asset protection as a top priority in all aspects of production Ensure all event spaces indoor and outdoor are returned to their original condition or better Implement protective measures to minimize or eliminate impact to floors, walls, landscaping, and infrastructure Partner with Engineering and Events leadership to immediately address and resolve any property issues Qualifications: 5+ years of experience in event production, banquet operations, or hospitality event logistics. Proven track record in outdoor event planning, vendor coordination, and production execution. Strong team leadership, problem-solving, and cross-departmental collaboration skills. Experience with CAD, AllSeated, or similar event diagramming tools preferred. Demonstrated knowledge, skills, and abilities (KSAs) in event lighting, sound, rigging, and technical production support. Ability to work calmly and effectively under pressure while managing multiple priorities. Flexibility to work evenings, weekends, and holidays based on event needs.
    $36k-64k yearly est. 19d ago
  • Director of OP Provider Relations

    Odyssey Behavioral Group

    Senior operations manager job in Franklin, TN

    Director of OP Provider Relations - MI/OH/Pittsburgh Why You Will Love Working With Us! At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With multiple locations across the US, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. Our team's foundation is client centered care and clinical excellence through our 5-star service commitment - Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team and our team is committed to our clients! Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below. Join our team! Be part of our amazing vision of changing lives empowering each client's inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day! What We Offer Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave Position SummaryThe Director of OP Provider Relationship, Outpatient Network focuses on mobilizing business development growth strategies utilizing clinic-based roles including, and not limited to, executive director, community outreach liaisons, clinical and operations resources. Growth strategies include state/federal level B2B, state and area providers/organizations, and payors. The role leads and/or supports clinic and state level business development strategies at designated locations, connecting providers, clients, and families to Pasadena Villa's clinical services while establishing a trusted provider community/state network to refer out to when needed. The role leverages internal and external resources to educate communities, providers, clients, and families about psychiatric conditions, services and supports available. The position partners with key Pasadena Villa leaders and departments along with location leaders and teams to establish and update critical measurements of productivity/targets/goals and client-service strategies. Forms strategic alliances within Pasadena Villa to identify and remove barriers to access and monitor for continuous process improvement. Relationships and Contacts Within the organization: Initiates and maintains frequent and close working relationships with Pasadena Villa and facility-based leadership, marketing, admissions, and clinical staff. Outside the organization : Maintains working relationships with community partners, referral sources, and professional resources. Essential Responsibilities: Builds state, and clinic level strategic, targeted growth plan by evaluating, analyzing, interpreting, and presenting clinic and market utilization data to assigned locations. Collaborates with service location(s) and company leadership to establish, communicate, and champion strategic growth initiatives. Create and initiate new innovative approaches to growth and mobilizes them in partnership with operations and Pasadena Villa leadership. In cooperation with clinic, network and Pasadena Villa leadership develop retention strategies for top, maintenance, and new targeted accounts. Develops goals and timelines for new and enhanced key account opportunities. Communicates, monitors, and executes sales and retention strategies and plans. Ensures that all strategic accounts are managed, and ensure that internal and external obstacles to business growth and retention are identified, minimized, or eliminated. Prepares and presents monthly/weekly reports or updates as requested, identifying trends, additional business opportunities with existing and new accounts/strategies that address obstacles as needed. Collaborates with admissions to obtain accurate referral source trends and provide referral source feedback to leverage increased market share for the facility and corporate network entities. Leverages Salesforce CRM to analyze and trend for leads, inquiries, and admissions and aligns business development strategies accordingly to develop departmental annual and quarterly plans. Audits all outreach activities within Salesforce to ensure completeness and meaningful content. Trains the team to use Salesforce to analyze and develop regional strategic plans using the data associated with the leads, inquiries, and admissions correlated with the outreach activities. Creates, evaluates, assesses, and adjusts to achieve high ROI on key growth initiatives and staff productivity to drive quality inquiry calls and admissions to meet or exceed goals. Provides Pasadena Villa and field leadership with actionable analysis of call and admissions trends that highlight growth driver and detractors. Develops and provides orientation and training to all onboarding team members and any additional customer service training needs for all internal stakeholders as assigned. Monitors all communications to maximize customer-facing quality encounters, providing timely feedback, accurate information, and coaching to team members and strategic partners. Identifying and overcoming obstacles within the admissions and clinical partnership relations. Ensures the company, location(s) talking point/branding guidelines are up-to-date and utilized in internal and external written and verbal communications. Facilitates strategic growth quarterly meetings involving Pasadena Villa facility leadership. Provides weekly coaching sessions with at least one ride every 6 months. In partnership with Pasadena Villa marketing resources, advancing branding to grow SEM and social media growth strategies. Creates innovative growth strategies targeting differentiated clinical and organizational partnerships to earn a preferred and leading market position. Generate Pasadena Villa University lectures/presenters from assigned locations. Additional Responsibilities: Attends scheduled virtual, in-person, and internal and external business development and company meetings according to role and responsibilities. Collaborates with executive leadership to formulate goals/objectives for business development staff teams at each location. Maximizes available resources to meet or exceed strategic growth and budgeted goals. Actively seeks and identifies new referral sources/partnerships. When clinics are void of coverage, ensures that all center's strategic accounts are managed, and ensure that internal and external obstacles to business growth are identified, minimized, or eliminated through day-to-day management of accounts. Other duties as assigned. Qualifications Education and Experience The position prefers a bachelor's degree in business administration, Marketing, Health Administration or a related field. 10+ years of experience in business development/sales preferred. Additional related experience in behavioral health treatment services, including. Demonstrated experience leading business development teams to meet/exceed monthly goals and budget targets, functioning as both a key and individual contributor. Experience leading complex and meticulous sales processes. Experience with specialized mental health treatment services. Skill Competencies Excellent computer/technology skills including MS Office Ability to exercise sound judgment and discretion. Excellent organizational and time management skills Successful collaborative skills in working with a variety of groups. Intimate understanding of traditional and emerging marketing channels Excellent verbal and written communication skills Able to adapt and implement initiative-taking sales management principles to behavioral healthcare intake process. Pasadena Villa Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” ISJPOP
    $64k-119k yearly est. 1d ago
  • Director of School Operations

    Republic Schools 3.8company rating

    Senior operations manager job in Nashville, TN

    Director of School Operations Reports To: Network Director of School Operations 12- Month Who We Are Serving more than 3,300 scholars in six schools across two cities; Jackson, Mississippi and Nashville, Tennessee, RePublic Schools is the only school network solely dedicated to reimagining public education in the South. Part of reimagining education in the South means that we confront the historic inequities that work against our scholars and actively work to dismantle those inequities. We are doing this by intentionally creating environments that embrace, honor, and celebrate our scholars' identities and experiences, as well as the identities and experiences of every member of our community. We are looking for determined Director of School Operations at the elementary, middle, or high school level to lock arms with our team in Nashville, TN for the 2025-26 school year. Candidates must share our unwavering belief that all children can achieve at high levels and change the world. Sound like you? What You'll Do Overview At RePublic, our school-based operations teams exist to block and tackle for staff to ensure that they can focus on what matters most each day - teaching and learning. Part architect, part-fine tuner, and all-seeing, the Director of School Operations is the operational leader of the school and reports directly to the Principal. The Director of School Operations creates and maintains all crucial non-instructional systems that enable our schools to run like clockwork to create an academic environment in which instruction is top priority. RePublic's Director of School Operations are the business brains behind the school's healthy existence: they're responsible at the school level for the organization and management of the school's finances, state and federal reporting, risk management, facilities planning and maintenance, transportation, technology, vendor relationships, student enrollment data, and staff compliance. A mastermind behind the scenes, the scene is better planned, organized, executed, documented, and communicated because of the Director of School Operations and his/her leadership of each school's Operations Team. Key Responsibilities Operational Leadership + Management Develop systems and procedures to ensure seamless execution of all school operations each day, including, but not limited to, school food provision, student transportation (arrival and dismissal), emergency plans, facility maintenance and upkeep, and supply and asset inventory and maintenance (technology, books, classroom supplies, etc.). Directly manage and coach a 2-3 person operations team at the school - including full-time, and any part time staff members or Operations fellows. Provide critical academic support by working with the school-based leadership team to manage logistical elements of major student assessments; support the logistics of school-wide events and off-site events, including field trips, Family Nights, and New Student Orientations. Coach the entire school-level team to operational excellence by ensuring operational systems are implemented with fidelity by all staff members and by giving feedback to stakeholders when systems are not meeting the bar of excellence. Serve as a critical face of the school with external stakeholders, including families, and work actively to ensure strong community buy-in to the school's vision and approach to education. Student Enrollment, Data + Compliance Manage the school registration process and own student recruitment activities (with support of RePublic's network team) to ensure schools are fully enrolled; \Serve as the resident expert on the student information system and ensure accuracy of this system; Support the implementation of school schedule; and Ensure the school is adhering to all local/state compliance and reporting requirements. School-level Finances and Human Resources Actively manage the school budget by participating in monthly budget meetings to review budget variances and actively monitor school spending; Manage the school purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchases orders, invoices, and reimbursement requests to the network team; and Partner with network operations team to onboard new hires and to ensure teachers meet compliance and certification requirements. Qualifications WHO YOU ARE You are: A Strategic Leader with the ability to set bold visions for school operations, anticipate needs, and manage multiple priorities to ensure smooth day-to-day functioning across the campus. An Operational Expert with deep knowledge of the systems and structures that allow schools to thrive-such as facilities, compliance, scheduling, transportation, and vendor management-and a proven track record of building processes that enable teachers to teach and students to learn without interruption. Committed to Equity with a demonstrated commitment to serving diverse communities, ensuring that every decision about resources, operations, and systems contributes to dismantling barriers and increasing access for all students and families. Data-Driven with the ability to analyze trends in operations, budget, and school logistics, implement targeted improvements, and measure success through efficiency, accuracy, and stakeholder satisfaction. A Team Builder who inspires, motivates, and develops operations staff to achieve their highest potential while fostering collaboration with teachers, leaders, and families. Joyful and Resilient, bringing optimism, energy, and steadiness to your work-even when faced with challenges or competing demands. Qualifications: A bachelor's degree with a preference for a graduate degree in a related field. At least 1-2 years of leadership experience directly managing + coaching adults required. At least 3-5 years of teaching experience in K-12 with a track record of impressive student achievement results and/or other experience working in K-12 schools strongly preferred. Familiarity/proficiency in Microsoft Excel and Google Office required. Proficiency and experience in budget management + oversight strongly preferred
    $42k-66k yearly est. 10d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Nashville, TN?

The average senior operations manager in Nashville, TN earns between $83,000 and $171,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Nashville, TN

$119,000

What are the biggest employers of Senior Operations Managers in Nashville, TN?

The biggest employers of Senior Operations Managers in Nashville, TN are:
  1. Acxiom
  2. Deloitte
  3. Old National Bank
  4. Keller Executive Search
  5. Confluent
  6. Forvis, LLP
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