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Senior operations manager jobs in New Mexico

- 706 jobs
  • Operations Manager

    Relate Search

    Senior operations manager job in Hobbs, NM

    What You'll Do: Relate Search has partnered with an industry leader in power generation to identify an Operations Manager to oversee daily plant operations. This role is critical to ensuring safe, efficient, and reliable plant performance, while driving continuous improvement across systems, teams, and processes. The Operations Manager will provide leadership, optimize plant performance, and ensure compliance with environmental, regulatory, and safety standards. Responsibilities: • Direct the Operations Team to maintain reliable, safe, and efficient plant operations. • Ensure maximum efficiency and output, while taking corrective action as needed to maintain optimal conditions. • Analyze operating results and equipment performance to implement improvements that enhance reliability and reduce costs. • Maintain compliance with environmental, regulatory, and safety requirements, ensuring employees are trained and prepared to respond to issues. • Oversee training, performance, and development of plant employees to build capability and ensure continuous operations. Qualifications: • Extensive experience in power plant operations, including supervisory leadership responsibilities. • Combined cycle/gas turbine power plant experience preferred. • Technical undergraduate degree or equivalent work experience desired. • Strong leadership, communication, and motivational skills with proven ability to manage teams effectively. • Proficient in Microsoft Office; SAP experience preferred. Perks & Benefits: • Competitive compensation package About Relate Search Relate Search is a Woman, Minority, and LGBTQIA+ owned executive and professional search firm dedicated to connecting top talent with meaningful opportunity. With deep expertise across Supply Chain & Operations, Technology, Sales & Marketing, Human Resources, and Accounting & Finance we deliver customized, people-first recruiting solutions that drive lasting impact. Equal Opportunity & Diversity Statement Relate Search is proud to be an Equal Opportunity Employer. We value diversity and are committed to building inclusive teams where everyone belongs. All qualified applicants are encouraged to apply.
    $45k-79k yearly est. 2d ago
  • General Manager

    Corecruitment Ltd.

    Senior operations manager job in Santa Fe, NM

    Hotel General Manager, New Opening - Santa Fe, NM, CA - Up to $120k + Bonus Our client is preparing to launch a new hotel in late 2025 and is seeking an Opening General Manager to lead the pre-opening and beyond. The property will feature luxurious accommodations, a stylish lobby bar, and exclusive amenities, all designed to blend Santa Fe's rich history with modern artistic influences. The Role Provide strategic leadership and day-to-day oversight of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Banquets, Sales & Marketing, and Engineering. Maintain a strong focus on delivering exceptional guest experiences while driving revenue and profitability. Develop and execute operational strategies that support long-term success and performance goals. Lead, mentor, and inspire a high-performing team through effective communication and ongoing development. Cultivate a positive, service-oriented culture that aligns with the hotel's standards and values. Serve as a visible and engaged representative of the hotel within the local community. What they are looking for: Proven experience in luxury hotel operations, including leadership roles. Previous involvement in hotel openings, with a strong understanding of pre-opening processes. Solid knowledge of NOI, budgeting, and financial performance metrics. Proficient in computer systems; experience with hotel management software preferred. Familiarity with construction or renovation processes is a plus If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com - ************************ Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
    $40k-73k yearly est. 16h ago
  • Store Manager

    Ross Stores, Inc. 4.3company rating

    Senior operations manager job in Santa Fe, NM

    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS: General Operating Requirements: • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. • Analyzes Store reports to evaluate controllable expenses and overall Store performance. • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed. • Ensures proper scheduling of Associates to meet business objectives. • Accepts special assignments as directed by Leadership. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates. • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner. • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed. • Ensures compliance with Ross personnel policies and procedures. • Manages Associate Relations issues, consulting with the District Manager as needed. • Ensures compliance with all State, Local and Federal regulations. Expense Control: • Leads all expenditures to be within budget. • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. • Ensures all Associates understand and can execute emergency operating procedures. Customer Service: • Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. • Represents and supports the Company brand at all times. • Manages Store to ensure a clean, neat, easy to shop environment. • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Ensures merchandise is presented and organized according to Company merchandising guidelines. • Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines. • Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Five or more years of Store management experience in a retail environment. • Must maintain a high level of Customer service. • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels. • Ability to train, coach and develop Associates at all levels. • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results. • Fluency in English. • Must exercise considerable independent judgement and discretion. • Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Ability to perform basic mathematical calculations commonly used in retail environments. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $35k-45k yearly est. 16h ago
  • Superintendent Operations

    Sensient Technologies 4.9company rating

    Senior operations manager job in Deming, NM

    At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we are better with you. We are looking for a Superintendent of Operations to join our team and support the Natural Ingredients business in Deming, New Mexico. You will serve as the primary supervisor for all facility-wide activities as well as primary administrative responsibilities on a given shift. This position is the highest acting authority on site during off hours. Primary area of focus is to ensure production schedules are met while maintaining product quality levels and a safe working environment. What you'll do: Assure efficient use of staff and equipment to meet production needs while maintaining cost and overtime to a minimum Assists in maintaining, creating, and enforcing accurate policies and procedures across entire facility Foster a safe work environment by adhering to and enforcing all safety policies and regulations Analyzes area operations and recommends measures for continuous improvement. Also supports and promotes employee involvement in continuous improvement programs Provides leadership and direction via good communication skills Works with the Production Manager, Plant Manager, and Quality Supervisor to improve production efficiency and product quality within required specifications What you'll bring: Ability to communicate effectively with both production staff and management Possesses a strong mechanical aptitude Proficient with mechanical, electrical, hydraulic, and pneumatic equipment and systems Excellent organizational skills, leadership qualities, and interpersonal skills What you'll get: An excellent salary, benefit offering, and development opportunities to include 401(k), stock purchase plans and more A thorough and effective training experience during onboarding and beyond Work for a company that gives you a platform to do amazing things Take your career to the next level and work with amazing people around the world About Sensient Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands. About Sensient Natural Ingredients Sensient Natural Ingredients is one of the largest producers and distributors in the world of dehydrated onion and garlic products as well as chili powder, paprika, chili pepper and dehydrated vegetables such as parsley, celery, and spinach. These ingredients are used in many of today's popular convenience foods. The Natural Ingredients unit is located in Turlock, California. SPONSORSHIP: Due to our inability to offer visa sponsorship, we can only consider candidates who are authorized to work in the US without the need for employment visa sponsorship. RELOCATION: We are unable to offer relocation assistance. The successful candidate will be expected to work at the Deming, New Mexico facility and must reside in the area or be willing to commute. THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Sensient Technologies and will not be liable for any fees or obligations related to those submissions. Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA. #LI-PM1
    $69k-89k yearly est. Auto-Apply 60d+ ago
  • Clinical Operations Manager

    DCI Donor Services 3.6company rating

    Senior operations manager job in Albuquerque, NM

    DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking a Clinical Operations Manager (AOC) to oversee the day-to-day operations of organ donation recovery efforts including medical evaluation, family approach, organ allocation, and provide clinical expertise. This role is critical to providing guidance and development to frontline team members and a crucial component to saving more lives through organ donation. Prior experience with organ donor management is required! This is a great opportunity to serve as a lifeline to those on the transplant waiting list! COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donors gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coaches frontline team members by providing consistent, evidenced based critical thinking and decision support while considering appropriate resource management decisions. Provides thorough, in-depth guidance utilizing highly developed clinical expertise and advanced knowledge of the organ donation process. Interprets hospital policies for determination of neurological death and guides staff to ensure potential donor patients are declared appropriately (where applicable). Collaborates with Medical Director(s) and other physician consults in evaluating donor suitability and setting appropriate donor case plans. Presents complex clinical information and determines a clear and cohesive plan for assessing donor risk factors and effectively communicates to transplant centers. Identifies potential anomalies appropriately. Provides resource management and direction to the clinical teams for the day-to-day operations. Provides real-time direction and guidance to staff for donor identification, evaluation, authorization, clinical management, organ allocation, and surgical recovery directed towards maximizing every organ donation opportunity. Problem solves with onsite organ team members and provides clinical and logistical expertise in all areas of the donation process. Advises staff when working through operational challenges by providing mentoring, talking points, coaching and on-site support. Communicates deviations from standard behavior and/or practices to appropriate manager for follow-up. Maintains an awareness of all active referrals and pending activity to ensure optimal use of available resources. Ensures consistent application and compliance with regulatory standards/requirements as well as organizational policies and procedures. Participates in performance improvement initiatives, identifying trends and supporting formal staff education needs including involvement in regular case activity review process. Assists with data collection, analysis, and shares best-practices for presentation and education during Case Review Meetings. Provides regulatory oversight and verification of critical aspects of the donation process such as death notes, hemodilution, increased risk status, serology results, allocation variances, etc Offers on-site mentoring, education, guidance, and support of clinical staff. Works closely with clinical leadership and Training Department to identify training needs and employee development. Serves as subject matter expert in clinical processes and procedures Researches and coordinates the implementation of new processes, procedures and best practices aimed at maximizing the outcome of the organ donation process to achieve organizational goals. Performs other duties as assigned. The ideal candidate will have: 5+ years experience as an Organ Recovery Coordinator with donor management oversight Bachelors degree and/or RN/PA/RT/Paramedic certification Valid Drivers License with ability to pass MVR underwriting requirements CPTC certification preferred **New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.** We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon DCIDS is an EOE/AA employer M/F/Vet/Disability. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. PI42fac847a7e0-31181-38986320
    $64k-93k yearly est. 7d ago
  • Director of Operations

    Onemci

    Senior operations manager job in New Mexico

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly experienced and strategic Director of Operations to oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a results-driven leader with extensive experience in BPO operations management, strong problem-solving abilities, and a commitment to customer satisfaction. This role requires a proactive approach to strategic planning, team leadership, and performance optimization. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Build and maintain strong relationships with clients to understand their needs and ensure expectations are met. Develop and implement strategies to enhance client satisfaction and operational efficiency. Establish and monitor key performance indicators (KPIs) to track and improve service delivery. Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. Ensure all operations comply with organizational policies and industry regulations. Identify and implement process enhancements to improve efficiency and service quality. Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. Ensure staff receive ongoing training and development to maintain performance excellence. Foster a positive work environment and promote high levels of employee engagement and morale. Work closely with clients to understand their needs and ensure their expectations are met. Maintain effective communication with stakeholders to keep them informed of operational performance and initiatives. Manage escalated issues and provide effective solutions to ensure customer satisfaction. Develop and implement crisis management plans to handle emergencies and minimize disruptions. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field. At least 5 years of experience in operations management, preferably within a BPO environment. Proven experience in leading and managing teams in a dynamic, high-performance setting. Strong understanding of BPO industry standards and best practices. Expertise in operational management principles and efficiency optimization. Deep understanding of customer service principles and best practices. Excellent verbal and written communication skills. Strong problem-solving and decision-making skills. Ability to work effectively as part of a team and manage interpersonal relationships. Demonstrated leadership skills, including the ability to motivate and mentor staff. Ability to adapt to changing environments and manage change effectively. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
    $70k-126k yearly est. Auto-Apply 60d+ ago
  • Senior Group Event Operations Manager

    Maximus 4.3company rating

    Senior operations manager job in Albuquerque, NM

    Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Responsible for hiring, training, supervising and developing staff. - Serve as liaison to clients and other outside agencies as assigned. - Maintain active and professional communication with program contacts to ensure program goals are met successfully. - Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met. - Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution. - Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed. - Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support. - Participate in the development and review of program materials and resources. - Participate in the development, implementation and ongoing oversight of Client server data exchange. - Promote program image and goals through public speaking engagements and professional presentations. - Submit activity reports to the senior program leadership. - Ensure that all departmental performance goals are met. - Monitor and communicate issues, risks and concerns to the senior program leadership. - Audit, review and approve expense reports. - Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template. - Participate in strategic planning and ongoing process improvement for the program. - Perform other duties as assigned by the senior program leadership. Minimum Requirements - Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience. - Minimum of 7 years of experience working in community settings involving health and/or human services required. - Minimum of 3 years of people management experience required. - Demonstrated ability to manage and motivate direct reports. - Extensive experience managing staff in a call center environment. - Experience managing remote staff. - Demonstrated ability to establish and maintain relationships with key stakeholders. - Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint). - Highly developed written and oral communication skills. - Strong interpersonal skills. - Ability to work in a dynamic and changing environment. - Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization. - Capacity to foster and maintain a positive and productive work environment. - Training, coaching, and mentoring skills preferred. #maxcorp #LI-AM1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 111,300.00 Maximum Salary $ 151,300.00
    $39k-74k yearly est. 2d ago
  • Regional Director of Operations- AZ/NM

    Thrive Pet Healthcare

    Senior operations manager job in Albuquerque, NM

    at Thrive Pet Healthcare Ideal candidate will live in or be willing to relocate New MexicoThe Director of Regional Operations - AZ/NM will support one or more geographic markets of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment and collaboration across all veterinary hospitals within their region. This includes all Thrive Pet Healthcare market segments-affordable care, general practice (GP), multispecialty/specialty, and boutique specialty.Reporting to the VP of Operations, the Director of Regional Operations - AZ/NM will also work with the group's integration manager(s) to onboard new practices, develop short- and long-term objectives for new locations, and ensure smooth transitions. The role requires frequent and consistent visits to hospital sites-managing hospital leadership, teams, individuals, and clinical performance within the hospitals across the region.The job responsibilities of the Director of Regional Operations - AZ/NM can be grouped into four key categories:People, Team, and Hospital Culture Build relationships with all members of the hospital teams to promote and support a positive culture. Mentor, coach, and set expectations with hospital leadership teams, including recommendations for staff training and development. Collaborate with People Operations on recruiting, retention, learning, and change management. Conduct team-focused hospital visits to gather feedback and address concerns. Actively participate and collaborate in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations) Client and Patient Experience Engage with hospital teams to understand local market dynamics. Support the marketing department in developing targeted strategies that meet hospital and community needs. Promote Thrive Pet Healthcare membership plans. Hospital Experience Create a positive experience across all client and patient touchpoints. Ensure each facility provides a clean, safe, and welcoming environment for staff, clients, and patients. Fiscal Management Collaborate with the VP of Operations and hospital teams to develop and maintain financial growth strategies and budgets. Monitor key performance indicators (KPIs) and develop improvement plans when needed. Support Thrive Pet Healthcare's goals of financial health and sustainability. Operational Excellence Develop, support, and maintain strategic planning initiatives for the hospitals. Promote medical excellence by focusing on key doctor metrics and partnering with hospital leaders to review quality, efficiency, and performance across clinical and administrative teams. Develop proficiency in hospitals' electronic medical records and HR tools (Workday) to drive efficiency and optimize workflows. Ensure compliance with all support office, local, and federal policies, procedures, and regulations. Desired Competencies Flexible and adaptable to meet the needs of each hospital. Approachable and available to hospital leadership and support teams. Strong accountability and ability to navigate complex situations effectively. Demonstrates both strategic vision and tactical execution. Maintains a growth mindset with a proactive, solution-oriented approach. Excellent interpersonal and communication skills. Passion for pets and their health and well-being. Frequent travel required throughout AZ/NM. Strong business acumen, with the ability to analyze hospital P&Ls and identify financial growth opportunities. Education and Experience DVM or Bachelor's degree in Business, Operations Management (or equivalent). Minimum 3 years of experience leading management teams in a multi-location organization. Background in the veterinary health field, preferably at the management, Medical Director, or Hospital Administrator level. Veterinary GP and Emergency background is a plus. Certified Veterinary Practice Manager (CVPM) certification preferred but not required. Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including skills, qualifications, experience, and location.At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
    $89k-145k yearly est. Auto-Apply 8d ago
  • Senior Manager, Global Regulatory Affairs

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Santa Fe, NM

    Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations. **J** **ob Responsibilities** - Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL). - Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products. - Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. - Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations. - Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines. - Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines. - Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities. - Serves as the sponsor point of contact to the health authority. - Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues. - Effectively manages and directs internal support staff and external consultants for assigned projects. - Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions. - Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output. - Assess and develop innovative ideas to move GRA department to address current and future challenges. **K** **nowledge, Skills, and Competencies** **K** **nowledge** - Experience working in the pharmaceutical and/or healthcare industry. - Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA). - RAC certification a plus. **Skills** - Strong oral and written communication skills. - Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc. - Able to successfully interpret and apply regulatory intelligence to work output. - Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed. - Able to establish close communications and working relationship with cross functional teams to meet business objectives. Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow. - Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS). **Competencies** See OPDC Competencies Chart (Level X) **P** **hysical Demands and Work Environment** Travel (approximately 20%) See document Physical Demands and Work environment for further requirements. **Education and Related Experience** Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $147k yearly 60d+ ago
  • Technical Writer Business Process Manager

    Keenbee Talent Soluitions

    Senior operations manager job in Albuquerque, NM

    Job Summary Our client is seeking a highly skilled Level 3 Technical Writer Business Process Manager to support Department of Defense (DoD) programs with expert-level technical documentation and business process development. This role plays a critical role in capturing, standardizing, and managing technical, operational, and procedural content across classified and unclassified environments. The ideal candidate brings deep experience in DoD documentation standards, understands system lifecycle support, and can transform complex processes into clear, actionable content for military, civilian, and contractor audiences. Skills / Experience Technical Writer/Business Process Manager L3 Skills and Experience that are required: Active TS/SCI clearance required, and you must be willing to submit to a Counterintelligence polygraph Over 10 years of relevant DoD experience Minimum of 4 years' experience supporting SAP and/or SCI environments within the past 5 years Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Project) Proficient in Atlassian tools, including Confluence and Jira Skilled in workflow management, communications, and business process optimization Strong background in Department of Defense (DoD) program management support Demonstrated ability to develop clear, concise, and user-focused technical documentation for diverse audiences, including government and industry stakeholders Maintains rigorous version control to ensure accuracy and consistency across contractual and program documentation Partners closely with subject matter experts (SMEs) to verify technical details and align deliverables with project objectives Contributes to the development of documentation standards and process improvements to enhance quality and efficiency Designs, implements, and manages Program Management Office (PMO) business processes and workflows, including document coordination, task tracking, and internal communications Analyzes program performance data through regular reporting (daily, weekly, monthly) to identify trends and resolve project scope issues Coordinates meetings, manages administrative resources, and facilitates communication with internal teams and external partners Communicates with clarity and precision, both verbally and in writing, across technical and non-technical audiences Education / Certifications Required Technical Writer/Business Process Manager L3 Education/Certifications: Master's degree in business or business management from an accredited school (AACSB, ACBSP, or IACBE), or engineering from an Accreditation Board for Engineering and Technology (ABET) accredited program 10 years of relevant work experience may be considered in lieu of education Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Paid Parental leave Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Keenbee Talent Solutions is a Native Alaskan Women owned sdb specializing in the placement of highly skilled professionals in Accounting, Finance, IT/MIS and Cleared Federal Government positions. Keenbee Talent has been in business since 1997 servicing New Mexico and the surrounding states with high results. Keenbee Talent Solutions is an equal opportunity employment agency. We do not discriminate based on race, color, national origin, religion, ancestry, sex, age, disability, serious medical condition, spousal affiliation, sexual orientation, gender identity, or other classifications protected under the law.
    $70k-104k yearly est. 38d ago
  • Operations Manager (Cosmetology & Barber)

    Psi Services 4.5company rating

    Senior operations manager job in Santa Fe, NM

    **Title:** Operations Manager (Cosmetology and Barber) **Salary:** Up to $95k/annually ** About PSI** Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience. We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together. What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations. **About the Role** The Operations Manager in PSI's Licensure team monitors daily client and customer operations to ensure they receive superior service. This role will be responsible for the management and supervision of operations resources, processes, and technology in the Licensure Cosmetology team. This role supports all operations and service delivery to cosmetology clients, candidates, and schools. Performing necessary tasks to ensure SLA's are met, clients are satisfied with our support, and team members have guidance and direction to meet company objectives. This is a full-time permanent role, Monday to Friday during general operating hours. This individual may be required to support critical issues during evenings and if necessary, outside of normal business hours. Up to 40% travel may associated with this role, as this individual travels to client sites, educator training, conferences, and more across the country. **Role Responsibilities** + Responsible for all operations and service delivery to cosmetology clients, candidates, and schools. + Assisting with escalated issues and requests, including interfacing with clients or schools in tandem with account directors. + Maintain best practices for client and candidate requests, including ticket queue reviews, and owning all aspects of channels for support cross functionally. + Create and maintain support documentation and standards. + Work cross-functionally to hold others accountable, ensuring optimal outcomes across business units and teams. Able to influence without authority. + Application processing delivery for cosmetology clients. + Test Center and facilities planning and coordination. + Define and maintain national facilities standards across supported programs. + Manage and lead multiple teams. + Responsible for people, process and technology supporting our evaluators. + Working with HR for people issues and escalations. + Oversight of special event and group testing, training, and execution. + Site scheduling and staffing optimization + School support and coordination. + Responsible for meeting current contractual obligations and prepare for the successful retention of clients. + Able to manage C-Level expectations displaying a level of business acumen with this level of the leadership team. + Participate in internal account reviews with the PSI and client executive teams. + Assist with new client implementations, ensure readiness for support and go/no-go decisions. + Be fiscally responsible with operational cost decision making, manage to operational budget. + Ensure staff resolve client inquiries and complaints through use of ticketing platform in a timely manner. + Coach, mentor, develop and lead a diverse team of on-site and remote employees. + Assist and collaborate with department leadership regarding staff, daily operational tasks, and management of existing licensure client relationships. + Sense of urgency and accountability for responding to escalations as well as internal and external client requests. + Enforce a support structure for the team which sets them up for success with services provided. + Foster positive client relationships by overseeing staff's appropriate responses to client requests, addressing issues, guide and assist staff in resolving escalations, andcoordinating tasks to meet deadlines. + Ensure all existing clients are being serviced to both their contractual and service level agreements. + Participate in operational and planning meetings and attend calls to fulfil client deliverables as needed. + Review and approve timesheets and PTO requests. + Responsible for the completion of employee performance reviews and establishing annual goals in alignment with the business. + Train and onboard staff. + Project management and the ability to manage multiple project assignments, timelines, deliverables, and milestones. + Complete other projects and assignments at the direction of department leadership. **Knowledge, Skills and Experience Requirements** + Bachelor's degree or relevant experience. + In-state cosmetology or barber licensee + 5+ total years of progressively responsible roles relating to customer and/or client support in a services industry + 2+ years of employee management experience. + Prior testing, licensing, credentialing experience preferred. + ITIL certification preferred. Experience with ticket management platforms and best practices required. + Experience building and running reports in various platforms to track metrics; able to leverage reports to facilitate data driven decision making and client conversations. + Working knowledge of Microsoft Office applications, PowerBI, and Tableau. + Excellent organizational, verbal, and written communication skills that encompass entry level through c-suite audiences. + Strong analytical, problem solving, and critical thinking skills to solve complex problems. + Strong time management skills, self-directed. **Benefits & Culture** Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose: + Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions + Generous Time Off: Enhanced paid time off/annual leave policies + Health & Wellbeing Coverage: Medical insurance tailored to your region, plus: + US: Dental, vision, life, and short-term disability insurance + UK: Medical cashback plan including dental, vision, and income protection + Flexible Spending Accounts (US) + Employee Assistance Program (EAP): Confidential support whenever you need it + Work-Life Balance: We understand life happens outside of work, and we fully support flexibility + Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired + Future Planning: Tools and support to help you grow personally and professionally + Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $95k yearly 60d+ ago
  • Concrete Operation Project Manager

    Albuquerque 4.2company rating

    Senior operations manager job in Albuquerque, NM

    Summary/Objective Flexible, results-driven team player with strong leadership development and the ability to manage multiple tasks, produce quality work and consistently meet deadlines. Essential Functions Manage and prioritize multiple projects, responsibilities, and deadlines while remaining highly organized. Buy in to operational processes Maintain customer relationships and provide project updates and communication to customers on a weekly basis. Understand, lead, and execute full project directives and lead project directives from the start to the finish of any project while maintaining the concrete operation processes. Understanding and adherence to set deadlines. Maintain and promote a culture of discipline and effective communication. Promote and display operational values. Effectively manage assigned project scopes, schedules, deliverables, and personnel. Coordination between management, estimating, field operations, and assigned project teams. Organize, manage, forecast, and communicate project financials. Understand and utilize production rates with accurate forecasting and communication. Ability to effectively fulfill standard project engineer tasks while continuing effective project management requirements while overseeing and developing project engineers. Assist with planning, leadership, and effective overall operational growth and planning. Utilize liberating leadership techniques to train and effectively manage project and operational teams. Assist and/or lead with project engineer training and operational team training. Qualifications Knowledge of commercial concrete industry means and methods. Project scheduling and forecasting. Higher education with an emphasis in business administration, architecture, construction management, construction engineering, civil engineering and or similar with relevant field experience. Experience with project management and project engineer duties across multiple projects. Leadership development and training knowledge. Computer skills. Strong ability to organize, prioritize, manage to-do lists, and work under deadlines. Excellent written and verbal communication skills. Confident, articulate, and professional speaking abilities. Excellent verbal and written communication. Competencies Communication Proficiency Organizational Skills Time Management Technical Capacity Customer/Client Focus Leadership skills Supervisory Responsibility This position requires full time management and supervisory responsibilities. Work Environment This job operates on project jobsites and in a main office setting. Physical Demands The physical demands described here are representative of those that must complete minor lifting duties. Most work is office oriented. Position Type/Expected Hours of Work This is a full/ part-time non-union position. Travel This position requires up to 30% travel. Required Education and Experience Higher education with an emphasis in business administration, construction management, construction engineering, civil engineering, architecture, and or similar and any of relevant experience recommended but not required. Additional Eligibility Qualifications Must pass a pre-employment screen, including but not limited to: drug and alcohol screen, background check, motor vehicle records check, reference check and physical (if applicable). Current and valid drivers' license in the state of permanent residence (must be insurable by Jaynes' automobile insurance carrier in order to drive a Jaynes vehicle). Work Authorization Jaynes Structures, Inc. requires that all employees be legally authorized to work in the United States. Any person employed by Jaynes must complete the federal Employment Eligibility Verification Form (I-9) and will be entered into the federal E-Verify system. AAP/EEO Statement All employment decisions at Jaynes are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national, social or ethnic origin, age, disability, genetics, sexual orientation, or any other status protected by the laws or regulations in the locations where we operate. Jaynes will not tolerate discrimination or harassment based on any of these characteristics. Benefits Jaynes Structures offers salary and hourly, non-union full time employees a competitive benefits package which includes medical, dental, vision, life insurance, short and long term disability, 401k. PLEASE NOTE: s are designed and intended only to summarize the essential duties, responsibilities, qualifications and requirements for the purpose of clarifying the general nature and scope of a positions role as part of the overall organization. Job descriptions do not list all tasks an employee might be expected to perform, and they do not limit the right of the supervisor to assign additional tasks, or otherwise modify duties to be performed, even if seemingly unrelated to the basic job. The employee will never be asked to perform an unsafe act.
    $46k-57k yearly est. 60d+ ago
  • District Manager

    Cubesmart

    Senior operations manager job in Albuquerque, NM

    covering approximately 12 stores in the Albuquerque market. CubeSmart is currently seeking a District Manager. The District Manager is responsible and accountable for the business activity, strategic direction, and profitability of CubeSmart stores within a designated District. Who we are: At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our "It's What's Inside That Counts" tagline to calling each other "teammates" rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry. CubeSmart's award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example. If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you. Responsibilities * Accountable for all district store activities and operations impacting customers, teammates, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources * Meets company revenue goals by achieving or exceeding monthly budget expectations * Possesses in-depth knowledge of state specific foreclosure process and requirements * Conducts quarterly facility audits to ensure physical and operational standards are being met * Delivers the WOW! service model and personally interacts with customers on a regular basis both over the phone and in person * Directly oversees daily activities of teammates and provides current, complete, positive, and corrective feedback directly to teammates * Develops productive teams through leadership, job-relevant training, developmental experiences, feedback, and mentoring * Recruits, interviews, and hires new teammates * Creates a climate in which teammates want to do their best by leading and communicating a shared vision with teammates and providing coaching and development * Travels within the designated area to every store by car monthly. Overnight travel expected once a month. Qualifications * Two-year Associate's degree or equivalent experience * Minimum of five (5) years multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental * Proven ability to consistently meet and exceed performance standards * Excellent communication, interpersonal, and motivational skills * Proven ability to lead, develop, and coach teammates * Strong analytical and problem-solving abilities * Ability to prioritize multiple projects and deal with numerous interruptions * Works well under pressure while meeting deadlines consistently * Ability to work independently with minimal supervision * Computer skills including solid understanding of the Microsoft suite of products * Acceptable driving record that complies with the established CubeSmart safety guidelines We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. #LI-AB1 #LI-Hybid
    $71k-116k yearly est. Auto-Apply 30d ago
  • Restaurant District Manager

    Popeyes-Legacy Chicken

    Senior operations manager job in Farmington, NM

    Job Description Restaurant District Manager Popeyes in Farmington, New Mexico is looking to hire a full-time Restaurant District Manager to train and mentor multiple fast-food general managers. Do you have an entrepreneurial mindset? Are you looking for a career with a thriving fast-food franchise chain? Do you want to join a business that invests in its employees and their success? If so, please read on! This position earns a competitive salary in addition to quarterly bonuses. We offer our Restaurant District Managers health, dental, vision, paid vacation, a company car with a gas allowance, and a company phone. All of our employees enjoy a comprehensive training program, a 50% off discount on meals, and a great company culture. If this sounds like the right opportunity for you, apply today! ABOUT POPEYES Founded in New Orleans in 1972, Popeyes offers customers a taste of spicy, Cajun-style chicken and a variety of classic Southern sides. With franchises throughout the country and the world, we are proud to be one of the top quick-service chicken chains around! Always looking to improve, we continually revamp our image and our menu to stay modern and keep up with current trends. The one thing that hasn't changed throughout our history is our steadfast commitment to serving delicious food that does Louisiana proud! We are passionate about the food we serve and the traditions behind it, and we're looking for employees who feel the same. Our company offers extensive training so that every employee feels confident and capable while working. We also provide a friendly, supportive work environment where every team member can thrive! A DAY IN THE LIFE OF A RESTAURANT DISTRICT MANAGER As a Restaurant District Manager, you provide valuable leadership to our general managers and take accountability for the overall success of multiple Popeyes locations. Offering constructive and actionable feedback, you assist fast-food managers in setting goals with attainable benchmarks. Working side-by-side, you analyze business trends and identify areas for improvement. You offer insightful suggestions on fine-tuning inventory management processes, driving sales, and implementing proper cost control procedures. As someone who sees both the big picture and small details, you're the ideal person to coach managers about food quality, safety procedures, and facility cleanliness. You know that great fast-food service begins with great people, which is why you personally oversee the recruitment and ongoing development of managers. Your excellent interpersonal skills serve you well as you conduct training sessions about the guest experience, conflict resolution, and employee satisfaction. Leading by example, you give credit where it's due, providing recognition and positive reinforcement. You seek and act upon feedback, promoting a work environment where each team member is respected and valued. You're proud that your efforts make our fast-food restaurants a better place to eat and work, and you love helping others succeed in their careers! QUALIFICATIONS Experience working in a restaurant district management role Ability to analyze data to identify business trends Willingness to lead training sessions Valid driver's license Do you have strong leadership skills? Are you able to make smart business decisions? Do you have strong interpersonal and customer relationship management skills? If yes, you might just be perfect for this position! WORK SCHEDULE This management role has a Monday - Saturday schedule. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: (insert ZIP Code)
    $68k-112k yearly est. 30d ago
  • Operations Manager | Full-Time | Curry County Events Center

    Oakview Group 3.9company rating

    Senior operations manager job in Clovis, NM

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary This Operations Manager reports to the General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required. Coordinates all elements of facility operations including budgeting, purchasing, directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees. This role pays an annual salary of $44,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 12, 2025. Responsibilities * Assists General Manager in the overall daily operation and maintenance of the facilities. * Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures; * Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. * Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. * Coordinate labor hours for staff, inmates and temporary workers. Report labor allocations to Director of Finance. * Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary. * Coordinate facility arrangements and monitor the work of contractors; including equipment rental and borrowing City/County equipment. Report any issues to General Manager immediately. * Ensure staff is working safely, efficiently and are aware of proper safety guidelines. Conduct monthly safety meeting. * Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies. * Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations. * Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs. * Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing. Qualifications * Minimum of three (3) years' experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility. * Bachelor's degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required. * Familiarity with OSHA requirements * Strong interpersonal skills required; including excellent verbal and written communication skills in the English language * Self-motivated with excellent organizational skills * Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $44k yearly Auto-Apply 17d ago
  • Chief of Mission Operations

    Sceye Inc.

    Senior operations manager job in Moriarty, NM

    Status: Full Time, Exempt Who Are We: Sceye a high-growth technology company, building the next generation of instant communications, imaging and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our HAPS be deployed in a matter of days and at a fraction of the cost of traditional infrastructure solutions. This makes them an ideal solution for providing telecommunications connectivity, emergency solutions in the event of natural or other disasters, environmental and infrastructure monitoring, Earth observation and a range of defense applications. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you'll contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: The Chief of Mission Operations will oversee all aspects of Sceye's flight and ground operations, ensuring missions are conducted safely, successfully, and in full compliance with aviation regulations and company standards. Reporting directly to the CEO and serving on the executive team, this leader will develop CONOPS based on customer and vehicle requirements, manage the recruitment and training of operational teams, and establish best-in-class procedures, certifications, and safety practices. The role is also responsible for mission readiness, including equipment and software validation, budget and schedule oversight, regulatory compliance, and customer relationships, while driving continuous improvement in operational excellence and safety. What You'll Do Lead and Manage Mission Operations: Oversee mission planning, flight execution, and test operations to ensure optimal performance, safety, and regulatory compliance. Provide leadership, mentorship, and technical direction to a multi-disciplinary mission team. Manage the recruitment, training and development of all operational employees and teams including flight, launch and recovery. Establish and oversee the operational budget, to ensure adequate resources are in place for the proposed operational activities. Develop and Implement Operational Strategies: Innovate and/or improve operational processes and best practices to enhance mission reliability and efficiency in high-altitude platform system (HAPS) operations. Drive the continuous evolution of flight and flight test operations through the application of advanced technologies, data analytics, and lessons learned from previous missions. Regulatory Compliance & Safety Oversight: Ensure all flight and flight test operations comply with FAA regulations, industry standards, and internal safety protocols. As the accountable executive, oversee flight and ground operations risk assessments and mitigation strategies. Emergency and Contingency Planning: Oversee emergency response protocols, ensuring the team is well-prepared for in-flight anomalies and mission-critical decisions. Cross-Functional Collaboration: Work in sync-step with engineering, payload, finance, and safety teams to integrate new technologies and methodologies into mission operations. Stakeholder Communication & Reporting: Provide strategic updates, mission operations organization briefings, and performance reports to the executive leadership and Board of Directors. Oversee client relationships with all customers who interface with operational missions. What We're Looking For: Education & Training Bachelor's degree in aerospace, mechanical, electrical engineering, or a physical science. Test Pilot School graduate is preferred. Technical Expertise: Strategic Thinking: Ability to design and implement scalable operational frameworks that support Sceye's mission objectives. Adaptability: Ability to thrive in a fast-paced, evolving environment and drive forward-thinking solutions for mission success. Experience Minimum 15 years in aviation, aerospace, or high-altitude platforms with direct mission/flight operations experience. Proven leadership of large, multidisciplinary operational teams (flight crews, ground crews, launch & recovery, engineering support). Demonstrated success in developing and executing CONOPS (Concept of Operations) for complex missions. Strong knowledge of airspace management, FAA and international aviation regulations, risk assessment, and high-altitude operations. Track record of managing operational budgets, schedules, and resources at the executive level. Technical/Operational Competence Deep understanding of flight safety standards, risk management, and accident/incident investigations. Experience managing flight test campaigns, mission readiness reviews, and operational certifications. Familiarity with high-altitude, unmanned, or experimental flight systems. Strong knowledge of aviation systems integration, ground support equipment, and mission-critical software/hardware. Leadership & Management Proven ability to recruit, train, and develop operational teams. Executive-level communication skills, with experience managing client and stakeholder relationships. Demonstrated ability to establish operational standards, policies, and safety culture in a growing organization. What We Offer: At Sceye, we're building more than high-altitude platforms-we're building a workplace where people (and their pups) thrive. Here's what you'll enjoy: Chef-Prepared Lunches - Fresh, onsite meals to keep you fueled and focused. Snacks & Refreshments - Enjoy a variety of snacks and drinks available throughout the day. Wellness Perks - Access to a gym, pickleball court, and an outdoor dog kennel. Dog-Friendly Environment - Bring your four-legged friends to work and enjoy a pet-welcoming space. Comprehensive Health Coverage - Medical, dental, vision, and disability insurance, with over 82% of premiums covered-and 100% for everything else. 401(k) with Match - Company contributions that are yours from day one. High-Performance Culture - Join a collaborative, inclusive environment where your work helps shape the future of aerospace. Equal Opportunity Employer: Sceye is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other legally protected status. We encourage individuals from all backgrounds to apply, especially those who bring unique perspectives and experiences that can help us grow and innovate. If you require reasonable accommodation during the application or interview process, please contact us-we're happy to assist.
    $87k-133k yearly est. Auto-Apply 60d+ ago
  • Resident District Manager

    Sodexo S A

    Senior operations manager job in Las Cruces, NM

    Role OverviewSodexo is seeking a Resident District Manager to oversee all campus dining operations for New Mexico State University located in Las Cruces, NM. NMSU is New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research and service at all levels. Recognized as a top-tier university by U. S. News & World Report, NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. Our RDM will excellent client relations skills, strong financial acumen, and ability to build strong teams. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.
    $71k-116k yearly est. 2d ago
  • Operations Manager | Full-Time | Curry County Events Center

    Part-Time Jobs| Orlando City Soccer In Orlando, Florida

    Senior operations manager job in Clovis, NM

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview This Operations Manager reports to the General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required. Coordinates all elements of facility operations including budgeting, purchasing, directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees. This role pays an annual salary of $44,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 12, 2025. Responsibilities Assists General Manager in the overall daily operation and maintenance of the facilities. Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures; Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Coordinate labor hours for staff, inmates and temporary workers. Report labor allocations to Director of Finance. Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary. Coordinate facility arrangements and monitor the work of contractors; including equipment rental and borrowing City/County equipment. Report any issues to General Manager immediately. Ensure staff is working safely, efficiently and are aware of proper safety guidelines. Conduct monthly safety meeting. Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies. Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations. Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs. Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing. Qualifications Minimum of three (3) years' experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility. Bachelor's degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required. Familiarity with OSHA requirements Strong interpersonal skills required; including excellent verbal and written communication skills in the English language Self-motivated with excellent organizational skills Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $44k yearly Auto-Apply 6d ago
  • Senior Group Event Operations Manager

    Maximus 4.3company rating

    Senior operations manager job in Las Cruces, NM

    Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Responsible for hiring, training, supervising and developing staff. - Serve as liaison to clients and other outside agencies as assigned. - Maintain active and professional communication with program contacts to ensure program goals are met successfully. - Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met. - Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution. - Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed. - Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support. - Participate in the development and review of program materials and resources. - Participate in the development, implementation and ongoing oversight of Client server data exchange. - Promote program image and goals through public speaking engagements and professional presentations. - Submit activity reports to the senior program leadership. - Ensure that all departmental performance goals are met. - Monitor and communicate issues, risks and concerns to the senior program leadership. - Audit, review and approve expense reports. - Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template. - Participate in strategic planning and ongoing process improvement for the program. - Perform other duties as assigned by the senior program leadership. Minimum Requirements - Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience. - Minimum of 7 years of experience working in community settings involving health and/or human services required. - Minimum of 3 years of people management experience required. - Demonstrated ability to manage and motivate direct reports. - Extensive experience managing staff in a call center environment. - Experience managing remote staff. - Demonstrated ability to establish and maintain relationships with key stakeholders. - Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint). - Highly developed written and oral communication skills. - Strong interpersonal skills. - Ability to work in a dynamic and changing environment. - Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization. - Capacity to foster and maintain a positive and productive work environment. - Training, coaching, and mentoring skills preferred. #maxcorp #LI-AM1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 111,300.00 Maximum Salary $ 151,300.00
    $43k-80k yearly est. 2d ago
  • Operations Manager | Full-Time | Curry County Events Center

    Oak View Group 3.9company rating

    Senior operations manager job in Clovis, NM

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview This Operations Manager reports to the General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required. Coordinates all elements of facility operations including budgeting, purchasing, directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees. This role pays an annual salary of $44,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 12, 2025. Responsibilities Assists General Manager in the overall daily operation and maintenance of the facilities. Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures; Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Coordinate labor hours for staff, inmates and temporary workers. Report labor allocations to Director of Finance. Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary. Coordinate facility arrangements and monitor the work of contractors; including equipment rental and borrowing City/County equipment. Report any issues to General Manager immediately. Ensure staff is working safely, efficiently and are aware of proper safety guidelines. Conduct monthly safety meeting. Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies. Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations. Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs. Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing. Qualifications Minimum of three (3) years' experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility. Bachelor's degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required. Familiarity with OSHA requirements Strong interpersonal skills required; including excellent verbal and written communication skills in the English language Self-motivated with excellent organizational skills Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $44k yearly Auto-Apply 52d ago

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