Senior operations manager jobs in North Carolina - 4,765 jobs
Security Area Manager
Carowinds 4.2
Senior operations manager job in Marvin, NC
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 8d ago
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Sr. Operations Supervisor
Grifols 4.2
Senior operations manager job in Goldsboro, NC
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Summary:
The SeniorOperations Supervisor plays a critical leadership role in the day-to-day operations of the plasma donor center. As a senior frontline leader, this role is responsible for overseeing the daily activities of donor floor operations, supervising staff, and supporting compliance with regulatory and quality standards. The SeniorOperations Supervisor acts as a lead resource during shifts, ensures execution of operational priorities, and provides direct support to the Center Manager in driving performance, donor satisfaction, and continuous improvement.
Primary Responsibilities
Serves as acting leader in the absence of the Center Manager as assigned. Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow
Oversees donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes provide shift leadership, including staffing coordination, task assignments, break schedules, and coaching of team members.
Creates employee schedules to accommodate donor cycles.
Determines the adequacy and adjust inventory levels of all goods and supplies necessary of the operation of the donor center. Compile and submit orders to vendors to meet determined inventory levels
Keeps Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies.
Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity.
Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time.
Monitors donor flow and proactively address delays or service issues to ensure an exceptional donor experience.
Oversees donor floor operations and supervise operation supervisor(s) and donor center staff during assigned shifts.
Learns and maintains thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
Supervises donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP.
Attends all required training sessions, staff meetings, etc.
Ensures that accurate and thorough documentation of necessary records is performed.
Under the guidance of the Center Manager assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
Submits timely and accurate reports as required by the Center Manager
Assists in the control of center donor funds as determined by the Center Manager
Participates in the onboarding, training, and cross-training of staff to support center agility and performance.
Maintains active communication with other service areas to ensure accurate documentation and quality.
Leads by example in promoting a culture of safety, teamwork, and accountability.
Reports all unsafe situations or conditions to area lead, supervisor or manager.
May be trained to repair plasma center equipment.
Assists the Center Manager in any task necessary in pursuit of company objectives.
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
Education:
High school diploma or GED. Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer. CPR Certified
Experience:
Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.
Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level typically requires an Associate's degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor's degree.
Knowledge | Skills | Abilities
Exceptional customer service skills. Proficient in speaking and writing English, with legible handwriting. Where applicable, bi-lingual skills. Ability to understand, explain, and follow SOP's and protocols. Ability to work flexible scheduling to meet business needs. Ability to perform in a highly regulated, operations intensive, high volume medical business in which the safety of donors and employees, as well as the quality of the plasma collected, are paramount.
Occupational Demands Form # 73:
Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves, and cold gear. Work is performed both standing for up to 4 to 6 hours per day and sitting 1 to 2 hours per day each. The position does require bending and twisting of neck up from 1 to 2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may squat, crouch, or sit on one's heels on rare occasion. Infrequently bends and twists at waist. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently and within guidance of oral or written instructions. Performs a wide range of tasks as dictated by variable demands and changing conditions. Relates sensitive information to diverse groups.
#biomatusa
#app
#LI-CM1
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
Location: NORTH AMERICA : USA : NC-Goldsboro:[[cust_building]]
Learn more about Grifols
$49k-91k yearly est. 2d ago
Manager, Site Operational Excellence
Campbell Soup Company 4.3
Senior operations manager job in Charlotte, NC
- Op. Ex Leadership: Lead & coach OPEX teams to drive improvements across the Balance Scorecard. Lead Kaizen events to drive improvements and reduce losses. Support the deployment of all WCM pillars within the site. - Diagnostics: Conduct diagnosti Manager, Continuous Improvement, Operation, Leadership, Excel, Development
$94k-126k yearly est. 2d ago
Site Operations Director, Manufacturing
Tabb Talent Solutions 3.8
Senior operations manager job in Greenville, NC
We are recruiting on behalf of our client, a global manufacturer of materials headquartered in the United States. This organization has a highly technical and broad portfolio of specialized and sustainable material solutions that help their customers - and our planet - be more sustainable. They transform customer challenges into opportunities, bringing new products to life for a better world.
Role Summary:
Our client is seeking a dynamic and experienced Site Director to lead its manufacturing operations in Greenville, NC.
This pivotal role requires a visionary leader who embodies our clients' core values-trust, support, respect-and fosters a high-performing, safety-first culture. The Site Director will oversee multiple operations on campus, driving manufacturing excellence, regulatory compliance, and operational efficiency while championing continuous improvement across all facets of production and team development.
The ideal candidate will have a proven track record in managing complex manufacturing environments, directing capital projects, and executing strategic initiatives within a global matrix organization. Responsibilities include budget oversight, regulatory liaison with U.S. government agencies, and stewardship of public relations and community engagement. This is a unique opportunity to shape the future of this business unit while leading with integrity, innovation, and impact.
Ideal Candidate:
Education: Bachelor's Degree in Chemical Engineering
Experienced with PSM facilities
Experience leading multi-sites and at least a workforce of 400+ (required)
Experience with Capex ($100M minimum)
$125k-175k yearly est. 2d ago
Director of Operations - Custom Homes
Keen Building Co
Senior operations manager job in Charlotte, NC
We're Hiring at Keen Building Company!
Director of Operations - Custom Residential Construction
Type: Full-time
Reports to: President
Who We Are
At Keen Building Company, we don't just build homes, we bring dreams to life. Based in Charlotte, NC, and serving both North and South Carolina within an approximately 75-mile radius, we specialize in high-end custom homes and remodeling. Our mission is simple: provide a common service in an uncommon way to create a one-of-a-kind experience with passion and precision.
Why This Role Matters
As our Director of Operations - Custom Residential Construction, you'll be at the heart of everything we do You'll lead the construction operations that make dream homes a reality, guiding projects from concept through completion (on time, within budget, and at the highest level of standards), mentoring a team of skilled professionals, and ensuring every client's experience with Keen is nothing short of exceptional.
This isn't just about managing projects. It's about shaping the future of Keen Building Company, driving operational excellence, and being a key player in our long-term growth.
What You'll Do
Lead with Vision: Develop and execute strategic plans that align with Keen's three-year construction operations plan, ensuring operational efficiency and excellence.
Own the Build: Oversee all aspects of construction operations, from planning and scheduling to budgeting and quality control.
Collaborate & Coordinate: Coordinate with project managers, subcontractors, and suppliers to ensure seamless execution.
Problem-Solve on the Fly: Monitor progress, anticipate/identify challenges, and implement solutions to keep projects on track.
Champion Safety: Establish and enforce protocols that prioritize the safety of every team member.
Conflict Resolution: Quickly and effectively address conflicts that may arise during the project.
Inspire & Grow Your Team: Lead by example, offering mentorship, skills development, and a culture of accountability rooted in Keen's Core Values.
Drive Communication: Provide consistent updates to senior leadership through reports like IOR (Indicated Output Report), Quality Control, and Job Site Inspection Reports.
Strengthen Partnerships: Collaborate with, and foster a team environment between, Sales and Accounting to ensure smooth contract execution, forecasting, and billing.
What We're Looking For
Experience that Counts: 15+ years in the construction industry, with at least 5 years in a leadership role overseeing custom home building operations.
Education: Bachelor's degree in Construction Management, Engineering, Business Management, or related field (preferred).
Leadership DNA: Proven ability to inspire, manage, and grow high-performing teams.
Written and Verbal Communication Skills: Ability to effectively communicate and influence team members at all levels.
Project Wizard: Proven track record of successfully managing multiple custom home building projects and teams simultaneously.
Technical Knowledge: Expertise in construction processes, building codes, and safety standards.
Business Savvy: Skilled in budgeting, forecasting, and using tools like BuilderTrend, PipeDrive, and construction accounting systems.
Hands-On Flexibility: Valid driver's license and willingness to travel to job sites as needed.
What Success Looks Like
Delivering profitable projects that meet budget and exceed expectations.
Achieving client satisfaction scores (NPS 4.5+) that reflect our commitment to delighting homeowners.
Timely, accurate submission of reports, 3-year forecasts, billing, and job statuses to keep projects and the company on track.
Building a culture of excellence, accountability, and growth within the operations team.
Why Join Keen Building Company?
When you join Keen, you're not just taking on a job; you're stepping into a leadership role that influences every corner of our business. You'll work with a team that values craftsmanship relationships, and community. Most importantly, you'll be building more than houses, you'll be building futures, memories, and experiences for families across the Carolinas.
$114k-160k yearly est. 3d ago
Sr Preconstruction Manager
Oncore Construction Consulting Group
Senior operations manager job in Charlotte, NC
Senior Preconstruction Manager - Commercial Construction
Are you a visionary preconstruction leader ready to shape the future of commercial builds?
We are seeking a highly experienced and strategic Senior Preconstruction Manager for a high profile client. This pivotal role is responsible for the critical planning, financial modeling, and risk mitigation that sets every commercial project up for success. You will act as the crucial liaison, driving collaboration between clients, design teams, and our operations staff to ensure a seamless and profitable transition from concept to construction.
If you have a proven track record of managing complex projects, leading high-performing teams, and delivering accurate, cost-effective preconstruction solutions, we want to hear from you. Key Responsibilities
Budgeting & Cost Mastery: Lead the development of comprehensive cost models, including conceptual, schematic, design development (DD), and construction document (CD) estimates. Produce detailed cost analyses and finalize contract exhibits.
Estimating & Bid Management: Strategically manage the entire competitive bid process, which includes preparing detailed bid packages, soliciting and rigorously analyzing subcontractor proposals, leveling bids, and ensuring full subcontractor coverage across all trades.
Value Engineering (VE) Leadership: Proactively lead Value Engineering studies, challenging designs to identify innovative, cost-saving opportunities and value-add enhancements that optimize client investment.
Design & Constructability Oversight: Conduct thorough constructability reviews at every design phase, proactively identifying potential risks and maximizing efficiency. Collaborate with Architects and Engineers (A/E) to resolve technical issues before they impact the field.
Client & Stakeholder Relations: Cultivate strong relationships with owners, architects, and engineers. Represent the company in key presentations and support business development efforts to secure future projects.
Risk & Liability Management: Analyze project documents to identify potential liabilities and risks, developing proactive mitigation strategies to protect project schedule and budget.
Project Handoff: Ensure a smooth, complete, and effective transition of all project information, scope, and preconstruction strategy to the operations/construction team.
Team Leadership & Mentorship: Lead, mentor, and develop the preconstruction team, fostering a culture of collaboration, innovation, and continuous improvement.
Core Competencies
Exceptional knowledge of commercial construction means, methods, materials, and costs across diverse market sectors (e.g., retail, office, healthcare, multi-family, industrial).
Superior communication, negotiation, and professional presentation skills.
Expert-level proficiency with industry-standard estimating software and Microsoft Office suite.
Demonstrated ability to concurrently manage multiple complex preconstruction efforts in a fast-paced environment.
Qualifications & Experience
Minimum of 5-10+ years of progressive experience in preconstruction, estimating, or a highly related role within the commercial construction industry.
Extensive experience working on diverse commercial project types.
A strong history of success in a leadership capacity, managing preconstruction teams and processes.
$91k-126k yearly est. 2d ago
Marketplace Operations Director
Edray Collaborative Port Logistics
Senior operations manager job in Charlotte, NC
A leading logistics company based in Charlotte, NC is seeking a Marketplace Director to oversee broker operations and ensure high performance across all metrics. The ideal candidate will possess 7-10+ years of experience in logistics and operational leadership. Key responsibilities include strengthening relationships with carriers and customers, optimizing processes, and developing strategies to drive growth. Applicants should have a strong academic background in Business or Supply Chain and excellent problem-solving skills. This role offers an opportunity to lead a team in a dynamic environment.
#J-18808-Ljbffr
$75k-136k yearly est. 1d ago
Vice President Operations
MacKenzie Stuart 4.4
Senior operations manager job in Charlotte, NC
Mackenzie Stuart is partnered with an international Warehouse Automation OEM who is looking for an exceptional Vice President of Operations to fuel their growth objectives for the US market.
This role involves overseeing daily operations and driving organizational growth by implementing efficient processes and managingoperational budgets. Presenting a fantastic opportunity to collaborates with the executive team to shape strategies and make a significant impact on the US presence of a rapidly growing international firm.
Responsibilities
Lead, mentor, and develop the operations and project teams to ensure seamless solution delivery.
Design and implement business strategies, plans, and procedures.
Oversee budgeting, reporting, planning and auditing.
Collaborate with department heads to improve processes and productivity
Based in Charlotte, NC with travel to sites across the Americas.
Qualifications
Bachelor's degree or higher in an Engineering, Project management, or industry relevant fields.
Minimum 5 years' of experience in Project management/Operations.
A background in Automation, Plant manufacturing or B2B intralogistics sectors.
Proven track record of leadership and organizational management.
Strong communicator and negotiator with the ability to influence senior executives.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Due to high application volumes, if you haven't heard back within 14 days, please assume your application has not been successful.
$114k-191k yearly est. 4d ago
Construction Operations Manager
Centurion Selection
Senior operations manager job in Kernersville, NC
A well-established, multi-market construction services organization is seeking an experienced Construction OperationsManager with a strong background in Mechanical & Electrical (M&E) / HVAC operations to lead field execution in the Greensboro, NC area. This role is suited for a hands-on leader who excels at managing complex building systems, teams, and performance across multiple projects.
About the Company
The organization is a nationally recognized provider of integrated construction and specialty trade services, supporting large-scale residential, commercial, and mixed-use developments. With deep expertise in mechanical, electrical, and HVAC systems, the company is known for its commitment to safety, quality, and operational excellence while partnering with leading builders across multiple U.S. markets.
Position Overview
The Construction OperationsManager will oversee all aspects of M&E and HVAC operations, ensuring projects are delivered safely, on schedule, within budget, and in accordance with technical and quality standards. This position plays a critical role in aligning field execution with strategic and financial objectives.
Key Responsibilities
Oversee daily M&E / HVAC construction operations across multiple job sites
Lead, mentor, and develop superintendents, project managers, and field crews
Ensure compliance with safety regulations, codes, and company quality standards
Coordinate with project management, estimating, and scheduling teams to optimize labor and resources
Monitor budgets, productivity, and performance metrics for mechanical and electrical scopes
Troubleshoot technical and operational challenges related to HVAC, electrical, and mechanical systems
Drive continuous improvement in processes, safety performance, and project delivery
Maintain strong working relationships with clients, vendors, and subcontract partners
Qualifications
Experience in construction operations with a focus on M&E, HVAC, or specialty trades
Proven experience managing multiple projects and field teams
Strong technical knowledge of HVAC systems, mechanical installations, and electrical coordination
Experience with scheduling, cost control, and labor management
Excellent leadership, communication, and problem-solving skills
Ability to operate in a fast-paced, growth-oriented environment
Valid driver's license with the ability to travel locally as needed
What's Offered
Competitive compensation with performance-based incentives
Comprehensive benefits package
Long-term career growth within a stable, expanding organization
A collaborative culture that values accountability, safety, and operational excellence
$59k-97k yearly est. 2d ago
Blume Studios Operations Manager
Blumenthal Performing A 4.2
Senior operations manager job in Charlotte, NC
Are you looking to make a lasting impact on enriching and improving the lives of the Charlotte community with one of the nation's largest not-for-profit organizations? At Blumenthal Arts, we believe arts unite and transform lives. By joining our team, you could help continue our mission, inspire the next generation, and be part of our evolution as a national leader with a growing international reputation in presenting and producing.
The Blume Studios OperationsManager oversees the day-to-day operations of Blume Studios. This role serves as the central operational lead for immersive experiences, community events, rentals, and Blumenthal-produced programs, with responsibility for event operations, staffing, facilities, budgets, and guest services. Working closely with internal departments and external producers and clients, the Manager coordinates resources, schedules, and services to deliver events on time and on budget in a fast-paced, live-event environment. The position provides direct leadership to key operational staff and serves as the primary on-site decision-maker during events. Evening, weekend, and holiday work is required as needed to support events and venue operations.
To learn more about Blume Studios and its recent programming visit Blume Studios | Blumenthal Arts.
Your impact:
Operations and Leadership
Coordinates timely, accurate information across relevant Blumenthal Arts departments to ensure effective support for food and beverage, technical production, house operations, ticketing, marketing, and overall organizational awareness
Leads staffing strategy, training, and scheduling to deliver a welcoming, guest-centered environment while maintaining fiscal responsibility
Establishes, implements, and maintains policies and procedures to support safe, efficient daily operations
Determines staffing levels that balance service standards, operational demands, and budgetary considerations
Coordinates shared staffing strategies with other Blumenthal Arts venues to maximize efficiency and consistency
Hires, trains, schedules, and supervises experience-specific staff directly or through designated supervisors, in alignment with producer guidelines
Directly supervises the Blume Studios Technical Production Manager and Merchandise Manager
Serves, directly or through a designee, as the primary on-site operational decision-maker during events, including issue resolution and emergency response
Develops, manages, and monitors operating budgets for Blume Studios venues, exercising oversight within approved parameters
Ensures staff compliance with health, safety, and emergency procedures
Uses guest feedback, surveys, and operational data to continuously improve service quality and operational effectiveness
Event and Experience Management
Works closely with external clients and partners such as event producers and rental clients in planning and delivery of their programs
Partners with internal departments to develop event budgets, space plans, labor schedules, equipment needs, and operational timelines
Assists with event settlements, reconciliations, and post-event financial reporting
Maintains accurate venue specifications, layouts, and equipment inventories for internal and external use
Facilities and Venue Oversight
Serves as the primary liaison with property owners and managers for venues utilized by Blume Studios as well as adjacent properties
Oversees the condition, cleanliness, and safety of facilities, buildings, and grounds
Collaborates with the Chief Venue Operations Officer on preventative maintenance and capital improvement planning
Creates and tracks work orders, following up to ensure timely completion
Coordinates contractors, vendors, and service providers for maintenance and project work
Assists with feasibility studies, needs assessments, and evaluation of new or potential venues
Who We Are:
For 31 years, Blumenthal Arts has been presenting the best of Broadway which has established us as a top-ten touring market. Along with hosting and investing in Tony Award-winning Broadway, we shape the future of arts through new and original works we help produce and by nurturing artists. We support local artists, like our award-winning Slam Charlotte poets, Blumenthal Fellows, and 16 resident companies that share our stages. We present the Charlotte International Arts Festival and innovate with cutting edge immersive projects. We infuse more than $80 million annually into our local economy and ensure access through our Arts For All Access Grants, which serve thousands of individuals each year with free and subsidized tickets and programs.
We are a diverse team of leaders, innovators, transformers, and collaborators who believe in the inspirational and uniting spirit of the arts. Our mission to use the arts as a catalyst for education, community connectedness, and economic growth drives our work. Our team infuses skills from various backgrounds and industries to continue to provide art excellence to the Charlotte community.
Why Join Us:
We prioritize our employees' well-being by offering a comprehensive benefits package that not only includes competitive compensation but also emphasizes work-life balance. Our employee-forward approach fosters an environment where individuals can thrive both personally and professionally.
Our benefits package includes:
Medical insurance with no-cost premium for employee only coverage, plus FSA and employer-funded HRA options
Paid vacation, sick leave, and holiday time to recharge with your loved ones
Life Balance Reimbursement up to $125 a month for qualifying expenses such as transportation, parking, and wellness-related memberships
Flexible schedules
Complimentary tickets
Vision and dental insurance
Retirement savings with a 3% employer match to help secure your future
And more!
Skills You'll Bring:
Bachelor's degree in event or arts management or related field
At least 5 years of experience in venue operations, including supervisory experience
Background working with immersive experiences or non-traditional venues preferred
Strong project, time, and budget management skills
Excellent written and verbal communication skills with strong attention to detail
Experience leading teams and collaborating across departments
Sound judgment and problem-solving skills in live-event environments
Proficiency with Microsoft Word and Excel; experience with CRM, scheduling, and event management systems preferred
Strong organizational, facilitation, and interpersonal skills
Ability to work independently, prioritize effectively, and adapt to changing demands
Physical Requirements:
Ability to stand and walk for extended periods
Ability to lift, carry, push, or pull objects weighing up to 50 pounds
Tasks may require stooping, kneeling, crouching, crawling, and other moderate physical activity
Requires motor coordination and the ability to work safely in active event environments
$87k-108k yearly est. 2d ago
Senior New Business Team Leader
Asset Mark 4.1
Senior operations manager job in Charlotte, NC
Job Title: Senior New Business Team Leader
Join a Fast-Paced, High-Impact Team Driving Excellence in Wealth Management
Are you energized by being part of a firm with rapid growth and opportunities? Are you able to lead with inspiration, tackle complex and challenging cases, prioritize effectively, and execute independently? Do you thrive in an environment where precision and speed are equally important, and where your ability to solve complex problems under pressure directly impacts client satisfaction?
At AssetMark, we're a mission-driven, industry-leading B2B wealth management firm managing over $150 billion in assets. We're passionate about empowering financial advisors with the tools, support, and service they need to succeed, and we're growing fast. Our clients are #1 and our goal is to put the "serve" back into financial services!
Our New Business Team and New Business Case Managers (CM's) play a critical role in our mission. Opening and funding client accounts is the lifeblood of our business, and a key milestone and moment of truth for a client who chooses to work with an AssetMark Advisor. Case managers must handle all new account cases with urgency, care and a great amount of attention to detail. They act as a liaison between AssetMark and the Advisor to ensure all new account and funding requirements are met with clarity and timeliness. Case managers must take full ownership of the onboarding experience and work across various teams, departments, and financial institutions to ensure they "get it right" for our clients.
What You'll Be Doing:
The Senior New Business Team Leader will lead and develop up to 10 New Business Case Managers on the New Business Team. The ideal candidate is a master operator who can manage workflow, drive cross-functional collaboration, do effective performance-based coaching, continuously drive improvements and act independently. You will be responsible for key performance metrics such as accuracy, production, team engagement and Advisor loyalty scores. Additionally, you will play a critical role in shaping, training and developing a new group of case managers in our new Charlotte location. This will require you to lead by example, act independently and be an expert communicator with your team, peers and leaders.
Key Responsibilities:
Create a positive, fun, engaging and rewarding team environment
Lead day-to-day operations and ensure service level agreements are consistently met or exceeded
Monitor team capacity, productivity, and volumes to optimize performance
Support your team by ensuring they have the content, knowledge and resources to do their roles effectively
Execute team training roadmap and individualized plans for team members
Use process excellence to drive strategic process improvements and operational efficiencies (team leads are expected to complete Process Excellence Course Levels 1, 2 and Yellow Belt within 12-18 months)
Champion advisor and client-centric service delivery
Exhibit strong emotional connection and professional maturity in every interaction internally and externally
Instill best-in-class case management skills and "total ownership" mindset within case managers
Provide personalized mentoring and development for team
Ensure compliance with regulatory requirements and maintain up-to-date SOPs
Serve as a subject matter expert in account opening procedures, products, and workflow systems
Resolve escalated or complex client issues with professionalism and urgency
Collaborate cross-functionally with internal stakeholders to enhance service delivery and process alignment
Communicate effectively across all levels of the organization, modeling AssetMark's core values
This Role is for You If:
You are excited about developing others and seeing them reach their personal and professional goals
You thrive under pressure and are naturally energized by a fast-paced, ever-changing environment.
You're a natural problem-solver who loves a challenge and doesn't wait to be told what to do.
You can prioritize and re-prioritize without dropping the ball and still meet your deadlines.
You're meticulous, but you move fast and get things done.
You can switch context quickly without losing focus.
You take extreme ownership of your work and care deeply about delivering high-quality results, fast.
You're not looking for a clock-in/clock-out job, you want to be trusted with real responsibility.
Preferred Qualifications:
4+ years in a fast-paced case management or financial services operations role
1-3 years of leadership experience in a service and/or operations role
Associate or bachelor's degree
FINRA licenses (SIE, Series 6 or 7, 65) - not required, but preferred
Why AssetMark?
We live by our values: Heart, Integrity, Respect, and Excellence. You'll be part of a high-performing team that invests in your growth, challenges you daily, and rewards top performers with career advancement.
If you're looking for a challenging yet highly rewarding role in the financial industry, this could be the opportunity you've been waiting for.
Location:
Charlotte, NC (hybrid in-office 3 days a week on T/W/Th)
Compensation:
The total compensation for this role includes Base Salary plus a variable incentive compensation target ("VIC"), as detailed below.
* The Base Salary range for candidates is $85,000-$95,000
* Annualized VIC of 12% (12% of annual salary)
The actual payment of the VIC is not guaranteed and will be based on performance to clearly stated goals and manager discretion. This information also reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location.
We also offer a wide range of benefits to meet the needs of our team members and their families.
Flex Time Off or Paid Time/Sick Time Off
401K - 6% Employer Match
Medical, Dental, Vision - HDHP or PPO
HSA - Employer contribution (HDHP only)
Volunteer Time Off
Career Development / Recognition
Fitness Reimbursement
Hybrid Work Schedule
As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position
#LI-hybrid
#LI-TE 1
Who We Are & What We Offer:
AssetMark's mission is centered around helping financial advisors make a difference in the lives of their clients. To help them do that, we aim to provide advisors with holistic support. We offer compelling technology that facilitates a better client experience, consulting services that ensure advisors' businesses are running at their best and a comprehensive suite of investment solutions. AssetMark's platform empowers advisors to provide the highest level of service possible to their clients.
AssetMark's culture is driven by our mission and connected by our values; Heart, Integrity, Excellence and Respect. You will join a team that lives these values every day by doing the best and what is right in all we do and encouraging different ideas for continual success and innovation. Additionally, we offer a wide range of benefits to meet the needs of our team members and their families.
Flex Time Off or Paid Time/Sick Time Off
401K - 6% Employer Match
Medical, Dental, Vision - HDHP or PPO
HSA - Employer contribution (HDHP only)
Volunteer Time Off
Career Development / Recognition
Fitness Reimbursement
Hybrid Work Schedule
As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
$85k-95k yearly 2d ago
Asst Manager Surgery- Operating Room
Novant Health 4.2
Senior operations manager job in Wilmington, NC
What We Offer:
Novant Health is hiring the Operating Room Assistant Nurse Manager for the Day shift for our New Hanover Regional Medical Center location in Wilmington, NC.
Schedule: Full-Time, 80 Hours per 2 weeks, Night Shift, 7:00am-5:00pm
Department: Operating Room
Requirements: Registered Nurse License and Operating Room experience is required.
Benefits: This position is eligible for benefits. For more benefit information, please visit our website here: ***************************************************
About the Operating Room Department:
We're seeking a registered nurse to join our specialized healthcare team, renowned for our exceptional patient care and innovative approach. With a focus on 1:1 patient interaction and a strong emphasis on teamwork, we provide an environment where you can make a real difference. Enjoy the flexibility of self-scheduling and the opportunity for career advancement. Our supportive culture ensures a fulfilling work experience.
A Clinical Coordinator is a Registered Nurse who functions as a role model, facilitator, mentor and coach for all clinical and support staff. Helps coordinate work shift activities in the clinical area. Assists the Nurse Manager with continuous quality improvement, personnel utilization, performance appraisals, resource usage and budget management, and maintenance of standards of care. Able to provide care to patients on designated units.
What We're Looking For:
Education: 2 Year / Associate Degree, required. Graduate of an accredited school of nursing, either through an AD, Diploma or BSN program.
Experience: 5 years Nursing experience, required.
Licensure/Certification: Current RN licensure in appropriate state, required. BCLS, required. Certification in departmental specialty, preferred.
$54k-70k yearly est. 1d ago
Operations Consultant - Sanctions Screening Center of Excellence
Bank of America Corporation 4.7
Senior operations manager job in Charlotte, NC
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.
Responsibilities:
Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
Advises on projects and directs activities of a team related to special initiatives
Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
Identifies and recommends responsibilities and accountabilities for key programs/projects
Perform sanctions reviews on a variety of different Transactions
Ensure compliance with regulators such as OFAC (Office of Foreign Assets Control)
Monitor queue volumes and priorities
Communicate with different Lines of Business to retrieve information or advise of adverse decisions
Required Qualifications:
2+ year experience in Operations or Compliance
Experience & knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with wires and/or ACH experience
Experience in client due diligence and KYC
Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
Analytical and detail oriented.
Ability to work under pressure, meet deadlines and navigate change
Ability to work independently, as well as, within a team.
Strong risk framework and approach.
Ability to prioritize, use own initiative and be flexible
Good oral and written communications skills.
PC proficiency and excellent Keyboarding/Typing skills.
Overtime as required
Desired Qualifications:
Experience in Global Banking & Markets business process
Knowledge of Excel, Word, Outlook
Team player attitude, enthusiasm and commitment
Monitor work flow and team progress, provide feedback to manager/team
Monitor escalations received from Lines of business and response in timely manner
Coordinate with other sites/regions to ensure daily SSCOE goals are met
Provide training to new hires and up skill training to existing associates
Ensure existing training is updated appropriate to adjust for changes in environment over time
Line of Business Description:
About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.
Skills:
Customer and Client Focus
Problem Solving
Risk Management
Adaptability
Attention to Detail
Collaboration
Critical Thinking
Issue Management
Analytical Thinking
Decision Making
Oral Communications
Presentation Skills
Shift:
1st shift (United States of America)
Hours Per Week:
40
$83k-102k yearly est. 2d ago
Operations Manager-AAH
Autism Behavioral Institute
Senior operations manager job in Charlotte, NC
Already Autism Health is looking to hire an OperationsManager to provide a variety of supervisory and administrative duties to ensure the ABA therapy clinic runs efficiently. Serving in a supervisory role, the OperationsManager will be responsible for the administrative supervision of Registered Behavior Technicians (RBTs) within a clinic-based setting. The OperationsManager will work with other administrative staff including RCM, Credentialing, Intake & Admissions, and Board-Certified Behavior Analyst (BCBAs) to fulfill various functions & provide continual communication and support to staff.
What you will be expected to do:
Manage all aspects of the clinic
Scheduling of staff and clients within predetermined block schedules
Recruitment, hiring, and onboarding of local staff
Providing administrative support for the Clinic Manager and BCBA's
Managing employee and client relations within the center
Ensuring financial health of the clinic based on prescriptive key performance indicators
Maintaining a safe and effective facility
Open and close the clinic each day
Supervise administrative staff and clinicians' daily operations to ensure employee and patient satisfaction
Provide mentorship and career development to administrative and clinic staff, including providing feedback via on-going 1:1 meetings and annual performance management process
Schedule all clients and staff to ensure the fulfillment of scheduled hours and minimum billing requirements
Partner with the Clinic Manager to obtain/maintain high scores in client and staff satisfaction
Track data and prepare management reports (reports include but are not limited to potential client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L)
Oversee / Support setting up activities including material creation for daily group activities and assisting RBTs in location materials for programs
Greet and follow appropriate check in and check out processes for arriving clients and staff
Facilitate coverage of canceled appointments, using available center RBT's
Notify BCBA of coverage changes if needed add appointment to RBT schedule
Assist RCM, Credentialing, & Intake / Admission Departments as needed to perform assigned roles therein, including authorization management, provider credentialing, & client admissions.
Serve as a Behavioral Technician, providing direct care in a clinic or home setting as needed
Other duties as assigned
What you need to have:
Bachelor's Degree required
Prior supervisory experience is required
RBT or BCaBA certification is preferred
What we offer you
Paid Company Holidays
Paid Time Off (PTO)
401K Retirement Plan
Medical, Dental and Vision
Health Savings Accounts
Short-Term and Long-Term Disability Benefits
Supplemental Life Insurance with Accidental Death and Dismemberment Insurance
Job Type: Full-time
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
"By providing your telephone number, you consent to receive job-related text messages."
$57k-94k yearly est. 2d ago
Operations Manager-AAH
Already Autism Health
Senior operations manager job in Charlotte, NC
Already Autism Health is looking to hire an OperationsManager to provide a variety of supervisory and administrative duties to ensure the ABA therapy clinic runs efficiently. Serving in a supervisory role, the OperationsManager will be responsible for the administrative supervision of Registered Behavior Technicians (RBTs) within a clinic-based setting. The OperationsManager will work with other administrative staff including RCM, Credentialing, Intake & Admissions, and Board-Certified Behavior Analyst (BCBAs) to fulfill various functions & provide continual communication and support to staff.
What you will be expected to do:
Manage all aspects of the clinic
Scheduling of staff and clients within predetermined block schedules
Recruitment, hiring, and onboarding of local staff
Providing administrative support for the Clinic Manager and BCBA's
Managing employee and client relations within the center
Ensuring financial health of the clinic based on prescriptive key performance indicators
Maintaining a safe and effective facility
Open and close the clinic each day
Supervise administrative staff and clinicians' daily operations to ensure employee and patient satisfaction
Provide mentorship and career development to administrative and clinic staff, including providing feedback via on-going 1:1 meetings and annual performance management process
Schedule all clients and staff to ensure the fulfillment of scheduled hours and minimum billing requirements
Partner with the Clinic Manager to obtain/maintain high scores in client and staff satisfaction
Track data and prepare management reports (reports include but are not limited to potential client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L)
Oversee / Support setting up activities including material creation for daily group activities and assisting RBTs in location materials for programs
Greet and follow appropriate check in and check out processes for arriving clients and staff
Facilitate coverage of canceled appointments, using available center RBT's
Notify BCBA of coverage changes if needed add appointment to RBT schedule
Assist RCM, Credentialing, & Intake / Admission Departments as needed to perform assigned roles therein, including authorization management, provider credentialing, & client admissions.
Serve as a Behavioral Technician, providing direct care in a clinic or home setting as needed
Other duties as assigned
What you need to have:
Bachelor's Degree required
Prior supervisory experience is required
RBT or BCaBA certification is preferred
What we offer you
Paid Company Holidays
Paid Time Off (PTO)
401K Retirement Plan
Medical, Dental and Vision
Health Savings Accounts
Short-Term and Long-Term Disability Benefits
Supplemental Life Insurance with Accidental Death and Dismemberment Insurance
Job Type: Full-time
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
"By providing your telephone number, you consent to receive job-related text messages."
$57k-94k yearly est. 2d ago
Operations Manager
Courier Express 3.9
Senior operations manager job in Fayetteville, NC
available
$55k-60k
Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day.
Manage and analyze labor cost of the facility to drive profits.
Hire and develop people through training and mentoring.
Establishes and maintains performance and productivity standards.
Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market.
Creates goals and action plans for each aspect of the sort - including productivity reviews, hours management, attendance, and staffing.
Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards.
Monitors the overnight operation by resolving any issues that arise in the workplace.
Provides daily feedback to management on the status of overall operations.
Benefits included:
401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.
Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing.
Impact on Other Positions, Products, & Services:
Ensures operations function smoothly at the individual location so that all customer and company service expectations are met.
Education/Experience Preferred but not required:
2+ year's previous managerial experience in managing a Sort Operation preferred but not required.
Skills Required:
Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail.
Computer Skills Preferred:
Microsoft Office
Typing efficiency
$55k-60k yearly 4d ago
Commercial Construction Services Manager
Leeds Professional Resources 4.3
Senior operations manager job in Matthews, NC
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
$38k-50k yearly est. 4d ago
General Manager
Intrepid Prosperity
Senior operations manager job in Charlotte, NC
General Manager
Industry: Physical Security | Construction | Infrastructure |
Employment Type: Full-time
About the Role
A leading provider of perimeter security and physical infrastructure solutions is seeking an experienced General Manager to lead its operations, drive profitability, and scale execution across key markets. This role requires deep operational expertise in construction or physical security services, strong leadership skills, and comfort working in a growth-oriented, private equity-backed environment.
Key Responsibilities
Lead daily operations across multiple service lines including fencing, barriers, and access control installations
Full P&L responsibility, including revenue growth, cost control, and EBITDA improvement
Manage and develop cross-functional teams including project managers, field crews, and operations staff
Oversee scheduling, budgeting, procurement, and job costing processes
Drive operational improvements and standardization to support scalability
Foster a culture of safety, compliance, and quality assurance
Partner with executive leadership to align on strategic goals and market expansion
Build and maintain strong relationships with customers, vendors, and subcontractors
Ideal Candidate
6-12 years of leadership experience in construction, security systems, or industrial services
Proven track record of managingoperations in a fast-paced, project-based environment
Experience with physical security products such as fencing, bollards, gates, and access control is a strong plus
Demonstrated success with P&L ownership and KPI-driven performance management
Strong knowledge of field operations, labor/resource planning, and subcontractor management
Comfortable operating within a private equity-backed company or growth-stage business
Excellent communication and team leadership skills
Bachelor's degree in Business, Engineering, Construction Management, or related field (preferred)
Compensation & Benefits
Competitive base salary + performance-based bonus
Health, dental, and vision benefits
401(k) with company match
PTO and paid holidays
Vehicle allowance or company vehicle
$44k-83k yearly est. 1d ago
Operations Manager
Project Outpour
Senior operations manager job in Charlotte, NC
Reports To: Chief Dignity Officer (CDO) / Executive Director
Employment Type: Full-Time
Compensation Range: $45,000-$50,000, plus a health insurance stipend is provided to eligible employees to support the cost of individual health insurance coverage
Position Summary
The OperationsManager is responsible for building, overseeing, and maintaining the operational systems, staff coordination, and administrative infrastructure that allow Project Outpour's mobile shower and hygiene services to operate consistently, safely, and with dignity as the organization grows.
Working closely with the Chief Dignity Officer, the OperationsManager owns operational accountability, including systems development, staff supervision, scheduling, payroll administration, inventory and in-kind tracking, data integrity, compliance-related processes and supports the coordination of communications workflows in collaboration with the Chief Dignity Officer. This role translates strategic direction into documented procedures, clear expectations, and reliable workflows that support both frontline execution and long-term sustainability.
The OperationsManager supervises staff performance and operational compliance. This role requires sound judgment, discretion, systems thinking, and the ability to anticipate operational needs before they become service disruptions. Occasional evening or weekend work is required. This role is expected to perform all duties in alignment with Project Outpour's Staff Expectations & Standards and dignity-centered service model.
Key Responsibilities
1. Operational Systems & Infrastructure
Own the design, implementation, and maintenance of operational systems and workflows.
Develop, document, and update SOPs to support safe, consistent, and scalable service delivery.
Translate leadership direction into clear, actionable processes and role expectations.
Identify operational risks, gaps, or inefficiencies and recommend solutions.
Ensure operations align with Project Outpour's mission, values, and dignity-centered service model.
2. Staff Supervision, Coordination & Accountability
Supervise staff performance, scheduling, and role clarity across the operations team.
Provide guidance, coaching, and corrective feedback as needed.
Support onboarding, training coordination, and staff documentation.
Lead operational communication and facilitate staff meetings as assigned.
Serve as the escalation point for operational issues identified by the Team Lead.
Maintain clear boundaries between supervision, leadership, and frontline execution.
3. Program Operations Oversight & Quality Control
Oversee operational consistency across all mobile shower locations.
Monitor adherence to SOPs, safety standards, and service quality.
Conduct operational reviews and implement improvements.
Support new service locations, pilots, or expansions by organizing logistics and systems.
Embed trauma-informed, dignity-centered practices into all operational decisions.
4. Financial, Payroll & Administrative Operations
Process bi-weekly payroll accurately and on time.
Maintain payroll records and ensure compliance with internal policies.
Track operational expenses and program-related spending.
Support budget development, monitoring, and variance tracking.
Prepare documentation for audits, reconciliations, and grant compliance.
Manage administrative and sensitive mail and correspondence.
5. Inventory, In-Kind Donations & Asset Management
Own systems for tracking hygiene supplies, equipment, and operational inventory.
Ensure donor acknowledgment and compliance processes are followed.
Oversee maintenance schedules for vehicles, trailers, and equipment.
6. Data Integrity, Reporting & Compliance
Ensure accurate and timely collection of service data across locations.
Review data submitted by Team Lead for accuracy and completeness.
Maintain data systems suitable for grants, audits, and reporting.
Support leadership with data-informed decision-making.
7. Partner & Administrative Coordination
Serve as the primary operational contact for site hosts and partners.
Coordinate logistics, schedules, and expectations with external partners.
Attend meetings or events as needed to support operations.
8. Other Duties
Perform other duties as assigned by the Chief Dignity Officer or organizational leadership, consistent with the scope and nature of the role.
Required Qualifications:
2-4+ years of experience in nonprofit operations, program management, logistics, or a related field.
Demonstrated experience supervising or managing staff, including setting expectations, providing feedback, and addressing performance concerns.
Proven ability to build, document, and manageoperational systems, workflows, and SOPs.
Experience supporting or overseeing payroll, scheduling, budgets, and administrative processes.
Strong organizational skills with the ability to manage multiple priorities independently.
Proficiency with Google Workspace (Drive, Docs, Sheets) and Microsoft Office, including Excel.
Strong written and verbal communication skills.
Ability to exercise sound judgment, discretion, and problem-solving in a fast-paced, community-based environment.
Commitment to trauma-informed, dignity-centered service.
Valid driver's license and ability to serve as a backup driver for the mobile shower unit when operationally necessary.
Preferred Qualifications:
Experience working in direct-service or community-based organizations.
Familiarity with inventory systems, in-kind donation tracking, or compliance documentation.
Experience supporting audits, grant reporting, or funder requirements.
Comfort working in both field-based and administrative settings.
Experience supporting program growth, expansion, or operational scaling.
Physical & Schedule Requirements:
Ability to work flexible hours, including occasional evenings or weekends.
Ability to lift up to 40-50 lbs as needed to support operations.
Willingness to be present at service sites periodically for observation, support, and quality control.
What Success in This Role Looks Like
Systems reduce confusion and dependence on individuals
Staff are supported, accountable, and aligned
Services operate consistently without crisis management
Compliance, payroll, and data are accurate and timely
Growth happens without mission drift
$45k-50k yearly 2d ago
Security Area Manager
Carowinds 4.2
Senior operations manager job in Huntersville, NC
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.