Provider Engagement and Performance Manager
Senior operations manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Senior Director / VP of Operations
Senior operations manager job in New York, NY
Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors.
As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization.
The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year.
Role Summary
We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams.
The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services.
Key Responsibilities
Lead and manage all day-to-day operations across the clinic, membership and concierge services
Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success
Partner with clinical leadership to streamline care delivery and elevate the patient experience
Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products
Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services
Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy.
Track KPIs across patient satisfaction, team performance, and operational benchmarks
Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele
Collaborate with the sales and marketing division to generate location-specific business growth.
Lead hiring, training, and performance management for non-clinical teams
Develop and manage operational budgets and vendor relationships
Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff
Assist with location expansion strategy and execution
What to Expect / What You'll Do
Lead and manage the daily operations of the healthcare facility
Oversee and manage operations and membership and concierge services staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
Qualifications / Skills
8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality
Experience overseeing teams of 10-20+ across multiple functions
Strong background in building operational infrastructure and scaling service businesses
Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment.
Deep understanding of high-end service standards for HNW clients
Outstanding customer service skills
Healthcare or wellness industry experience strongly preferred
Highly organized, systems-minded, and solution-oriented
Strong leadership, communication, and cross-functional collaboration skills
Compensation & Benefits
Base Salary: $150-$200k per year (depending on experience level)
Performance Bonus: Up to 10%
Health, dental, and vision benefits
Membership perks and longevity testing/treatments
PTO, sick days, and observed holidays
Opportunity to grow with a category-defining brand in the health span space
Position Summary
Position Type: Full-time
Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated)
Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
Director, Human Resources Operations
Senior operations manager job in New York, NY
Physician Affiliate Group of New York (PAGNY) has an opportunity for a Director of Human Resources Operations to its multispecialty medical practice group. PAGNY staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY's corporate staff provides administrative, practice management, and human resources services in support of its more than 4,000 clinical providers.
The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.
NYC Health + Hospitals is the nation's largest municipal healthcare delivery system in the United States. Dedicated to providing the highest quality healthcare services to all New Yorkers with compassion, dignity, and respect, and regardless of immigration status or ability to pay.
Opportunity Details:
Provides PAGNY-wide leadership with overall management of the areas of Human Resources (HR) including policy development, performance management, site HR services, and compensation.
Oversees HR staff and partners with site Administrators to align policies and procedures, along with services and programs to align with local needs in the context of central goals.
Translate the strategic and tactical business plans into HR operational plans.
Develop performance management and evaluation systems and processes across all Departments and locations.
Manage the HR Information Systems database and reporting for critical analyses of the HR function and people resources.
Provide HR metrics and reporting for Senior Leadership and the Board of Directors.
Develop and implement the organization's diversity initiatives and strategy to attract, hire, and maintain a diverse workplace.
Collaborate with stakeholders to assess the need for, and recommend training initiatives on, cultural competency, gender differences, disability, sexual harassment, and other topics designed to increase awareness and support of equity and inclusion values, while maintaining compliance with applicable laws.
Qualifications:
Masters' degree in Human Resource Management or equivalent desired
Minimum 10 years' related leadership experience
Hospital or healthcare field experience is highly preferred
Demonstrated performance management and leadership competencies
Excellent interpersonal and communication skills
Wages and Benefits include:
Annual Base Salary: $160,000* - $185,000* based on 40-hour work week.
401(k) Company Contribution (subject to IRS contribution limits):
Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
Generous Annual Paid Time Off (PTO): Vacation and Holiday.
Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you.
Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
Pre-tax employee-paid contributions for commuting expenses.
Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation, serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.
Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity, inclusion, and equitable hiring practices. We are dedicated to fostering a respectful and supportive workplace where everyone is valued. All candidates are considered based on their individual qualifications, potential, and experience. To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.
*Salary Disclosure Information:
The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include incentive compensation or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.
Director, Healthcare Operations
Senior operations manager job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Director of Operations
Senior operations manager job in New York, NY
Required Skills & Experience
4+ years of experience managing complex operational workflows ideally in a home care or healthcare setting
Strong skills in designing, implementing, and improving operational processes.
Proven ability to lead cross-functional teams and foster a culture of accountability.
Experience leading and collaborating with marketing departments
Ability to manage relationships across multiple stakeholders with competing priorities.
Nice to Have Skills & Experience
Experience in home health industry
Experience in a start-up type of environment
Job Description
Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization.
This position does
not
include oversight of finance, billing, IT, HR, compliance, or business development functions.
Compensation:
$130,000 to $150,000 per year annual salary
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Assistant Director (RN) Operating Room Center Full Time Evening
Senior operations manager job in Jersey City, NJ
Job Title: Asst Director Patient Care
Department Name: Operating Room
Status: Salaried
Shift: Evening
Pay Range: $124,414.00 - $159,263.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
Since 1882, Jersey City Medical Center has provided Hudson County with advanced, state-of-the-art medical treatment across various disciplines. Jersey City Medical Center, among many accolades, has earned 14 “A” national safety ratings from the Leapfrog Group since the program's inception in 2012, was awarded Magnet Recognition for superior nursing, was named Best Regional Hospital by US News and World Report and ranked among the 100 best places to work in healthcare (nationally). Jersey City Medical Center is also ideally located- in the vibrant Jersey City waterfront community overlooking the harbor, just 10 minutes from New York City, with a grand view of the Statue of Liberty.
Qualifications:
Required:
BSN from an accredited school
2-3 years experience in the Operating Room
OR Charge Nurse Experience
Must complete a minimum of 8 hours per year of professional development focused on hospital-wide leadership issues
Strong communication and organizational skills
Proficient Computer Skills
Preferred:
MSN from an accredited school
OR Leadership experience
Certifications and Licenses Required:
CNOR Certification preferred or required within one year of hire
Active NJ RN license or compact RN license with NJ endorsement
BLS from the American Heart Association
Scheduling Requirements:
Evening Shift, 40 hours 4x10's; 12p-10p
Full Time
Essential Functions:
Provides 24 hour accountability for patient care delivery
Ensures that quality nursing care is delivered to all patients on his/her nursing unit in accordance with the philosophy, policies, procedures and program plans of the hospital
Assists with the development of patient care standards, orientation and continuing education
Evaluates staff performance in accordance with organizational policies
Develops, implements and maintains unit budget
Participates in nursing quality assurance
Maintains unit administration including scheduling and maintains of supplies and equipment
Uses and understands the principles of growth and development to assess each patient s age-specific needs and provide age-specific treatment and care
Develops and implements policies and procedures that guide and support the provision of services
Promotes quality of patient care through the following: Develops or revises plan for patient care delivery in assigned areas; Identifies and corrects actual or potential problems; Recommends or selects appropriate indicators to measure performance; Implements and enforces the national patient safety goals; Communicates QA and PI findings as required.
Other Duties:
Should be proficient in the room, working during a surgical case and running the desk if occasionally needs to cover those duties. Other duties as assigned may include, but not limited to quality improvement work and work related to ensuring Magnet standards.
Benefits and Perks:
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon….and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact on local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
Vice President, Finance and Operations
Senior operations manager job in New York, NY
Wip™ delivers a better energy experience. Period. We create smart, portable formats that provide a powerful boost without the baggage of traditional energy products. Our team sits at the intersection of science, design, and consumer culture. We bring together innovation, intention, and scale to unlock new energy rituals and meet people wherever they go - training, creating, commuting, or grinding through a shift.
We are building a brand that moves with people - and fuels their days.
Our Opportunity
The $120B+ U.S. caffeine market is massive and stagnant - dominated by outdated formats that no longer match how people live. Wip™ is here to change that. Our products offer modern consumers a new way to access energy: easy-to-use pouches, crafted with premium, functional ingredients, at a lower cost. We are building a brand and product platform that expands the category and reshapes habits.
This is not an iteration. It is a redefinition.
Our Team
Wip is on a mission to build a once-in-a-generation energy brand, and we are rapidly assembling the team to do it. We are creators, operators, and builders who move fast, think boldly, and operate with high standards. We work across functions - R&D, brand, sales, operations, people, and more - to create something new and enduring.
If you want to shape a company and a category, we want to meet you.
THE ROLE
Wip is rewriting the rules of energy. We are seeking a hands-on, operationally-minded Vice President of Finance & Operations to lead the company's financial backbone and operational engine as we scale.
This executive will lead financial management, controllership, and end-to-end supply chain (including outsourced manufacturing and fulfillment). You will be responsible for ensuring Wip operates with financial discipline, operational excellence, and the right infrastructure to support rapid growth.
This is a critical leadership role for someone who thrives at the intersection of finance, operations, and execution-bringing structure to complexity, and partnering closely with the CEO and leadership team to scale a modern CPG brand with ambition and precision.
KEY RESPONSIBILITIES
Financial Leadership & Controllership
Lead core finance functions including controllership, financial operations, budgeting, reporting, and audit.
Own company-wide forecasting, cash planning, and scenario modeling to support disciplined growth.
Build systems and tools that provide real-time visibility into performance, spend, and financial KPIs.
Maintain fiscal rigor and compliance while enabling speed and innovation.
Manage operational and liquidity risk with a forward-looking lens.
Financial Planning & Business Analytics
Own and evolve the company's financial models, including P&L forecasts, unit economics, contribution margin, and scenario analysis.
Establish dashboards and reporting processes that enable data-driven decision-making at all levels of the company.
Apply a rigorous, quantitative lens to opportunities and trade-offs-supporting optimization across growth, margin, and capital efficiency.
Operations & Supply Chain
Oversee end-to-end supply chain operations, including sourcing, production, fulfillment, logistics, and inventory.
Manage strategic external partners (e.g., contract manufacturers) to ensure reliability, efficiency, and cost-effectiveness.
Implement and lead an integrated S&OP process across functions.
Partner with Sales, Marketing, and R&D to ensure launch readiness and supply chain alignment.
Ensure project management for cross-functional packaging initiatives.
Optimize supplier contracts and ensure continuity planning and risk mitigation.
Support the development of a clear path to profitability.
Execution and Cross-Functional Leadership
Support execution of strategic and cross-functional initiatives that require tight coordination and operational follow-through.
Lead key elements of the company's operating rhythm-ensuring clarity, accountability, and alignment across teams.
Proactively identify and unblock operational or financial risks with speed and clarity.
Act as an internal force multiplier-bringing structure, discipline, and momentum to fast-moving workstreams.
Board Strategy & Capital Deployment
Partner with the CEO and Strategic Finance lead on board materials, performance reporting, and operational storytelling.
Support definition and execution of capital deployment strategies, aligning financial planning with long-term value creation.
Ensure financial and operational readiness for future capital raises and strategic milestones.
QUALIFICATIONS
Bachelor's degree in finance, accounting, business, or related field required. MBA preferred.
10+ years of experience in finance, operations, or general management roles, with significant experience in high-growth or consumer products businesses.
Track record of leading controllership, financial planning, and budget management.
Strong financial and operational acumen.
Experience managing outsourced manufacturers and third-party partners.
Systems-oriented, with experience designing and implementing scalable processes and tools.
Clear, confident communicator and cross-functional collaborator.
Executive presence, sound judgment, and strong decision-making instincts.
This leader is:
Strategic, but grounded in execution.
A pragmatic and operational thinker who brings order to chaos.
Obsessed with clarity, visibility, and accountability.
Confident working in both structured and ambiguous environments.
Uncompromising in integrity and trust.
Diplomatic and courageous in management.
Poised under pressure, with sound judgment.
A reflection of Wip's values and culture.
Ability to work in-office (we have an in-office policy with Fridays as optional work from-home, as business priorities allow).
Director of Operations
Senior operations manager job in Westbury, NY
Delivering Quality Products with Speed, Value, and Exceptional Customer Service - Our Commitment to Excellence and Affordability
At Maxima Apparel, we're on a mission to revolutionize the speed-to-market manufacturing and design industry, setting new benchmarks for agility and innovation. Our production platform proudly serves some of the industry's leading names. As we continue to expand our portfolio of brands and licenses, we're on the lookout for a driven and visionary Director of Operations to take the helm and lead our Pro Standard brand to greater heights.
You'll love this role if…
· You are deeply committed to delivering high-quality products in a timely manner.
· You excel at collaborating across teams to ensure seamless processes and timelines.
· You thrive in a fast-paced environment where attention to detail is crucial.
· You have a passion for analyzing data and providing valuable insights for continuous improvement.
What you'll do…
As a Director of Operations at Maxima Apparel Corp, you will play a vital role in our mission to deliver high-quality products efficiently.
Lead Operational Excellence: Oversee and enhance customer service, data entry, inbound logistics, and outbound logistics processes to ensure top-notch operational performance.
Drive Productivity: Take charge of the Operations department's productivity and Key Performance Indicators (KPIs) to meet and exceed organizational goals.
Manage Order Flow: Efficiently manage the open order file, optimizing inventory management, and conducting regular reviews to ensure timely customer deliveries.
Streamline Shipping: Develop and implement shipping best practices, aiming to minimize logistics expenses while adhering to routing manuals and compliance standards.
Data Analysis: Create, analyze, and utilize reporting tools to evaluate various operational aspects, identifying opportunities for improvement.
Process Improvement: Enforce adherence to Standard Operating Procedures (SOPs), regularly review and analyze processes for efficiency, and propose necessary changes and modifications.
Collaborate with 3PL Partners: Work closely with third-party logistics providers (3PLs) to prioritize shipments, seek new partnerships, negotiate pricing, volumes, and forecasts.
Routing Compliance: Ensure compliance with customer routing requirements, managing and tracking adherence.
Team Management: Organize and oversee tasks, targets, and performance of the Operations department, with the ability to reallocate resources based on data-driven insights.
Special Projects: Undertake special projects as needed, contributing to departmental and organizational initiatives.
Onboarding and Training: Facilitate the onboarding of new staff, introducing them to relevant processes (RLM and SOPs), and providing user training.
Performance Reviews: Conduct staff performance reviews and provide valuable feedback to upper management.
Adaptability: Be prepared to take on additional responsibilities and projects as assigned by management to support company growth.
Travel for Improvement: Travel for training and quality improvement efforts in the US and satellite offices in China and India.
Offshore Resource Leveraging: Train and leverage offshore back-office resources to enhance customer service, analytics, and process-based functions within the department. Proficiency in Mandarin or Hindi is a plus.
You should have…
Team Management Experience: Demonstrated previous experience in effectively managing and leading teams.
Strong Leadership Skills: Excellent leadership abilities to guide and inspire your team towards achieving operational excellence.
Distribution and Operations Expertise: A proven track record with 5+ years of experience in distribution and operations, showcasing your deep industry knowledge.
EDI Proficiency: Essential expertise in EDI (Electronic Data Interchange), particularly in Raw Data analysis of 850/860 data.
Microsoft Suite Proficiency: Strong proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook to navigate and analyze data effectively.
Independent and Collaborative: Ability to work both independently and collaboratively within a team, fostering a cohesive work environment.
Prioritization Skills: Skillful at prioritizing tasks and handling multiple responsibilities in a dynamic, fast-paced work setting.
Adaptability: Demonstrated capability to adapt seamlessly to ever-changing work environments and situations.
Positive and Professional Attitude: A positive, professional demeanor that contributes positively to workplace culture.
Effective Communication: Excellent written and verbal communication skills to facilitate clear and productive interactions.
Attention to Detail: Exceptional attention to detail to ensure precision in tasks and processes.
Process Building Experience: Proven experience in process building, technology development oversight, and successful execution of business plans.
Can-Do Attitude: A proactive "can-do" attitude that drives innovation and solutions in challenging situations.
Salary Range: $100,000 - $175,000 annually
Why Choose Maxima Apparel
· Competitive compensation
· Health insurance
· Flexible PTO
· And more…
About Maxima Apparel
Maxima Apparel Corp is a leading sportswear and licensed apparel brand collective known for its high-quality products. With a primary focus on men's and women's licensed apparel, outerwear, and headwear, we have established a strong presence in the market. Our success is built upon prestigious brands, a commitment to delivering products quickly with exceptional quality, competitive pricing, and outstanding customer service.
At the heart of our brand collective is PRO Standard, a licensee affiliated with the NBA, MLB, NFL, NHL, and over 150 esteemed colleges and universities. PRO Standard stands out as a premium athletic brand, known for its unique lifestyle approach to the Sports Licensed market.
Maxima Apparel is dedicated to being a fast and agile manufacturer and design house in the industry, serving some of the best names in the business. As we expand our portfolio of brands and licenses, we remain focused on delivering the highest standards of quality and service to our customers. Join us and be part of a dynamic team that is setting new standards in the industry.
EOE
General Manager - Chain Stores Operations (Bilingual Mandarin)
Senior operations manager job in New York, NY
Job Title: General Manager - Chain Stores Operations (Bilingual Mandarin)
New York, NY
Los Angeles, CA
San Francisco, CA
Houston, TX
Chicago, IL
Term: Perm / FTE
Industry: Food and Beverage Retail / FMCG
Salary: $80,000 to $100,000 per year
Key Responsibilities:
Business Development and Resource Development: In accordance with the company's overall development strategy and plan, oversee business development work within the region, proactively identify potential cooperation opportunities (such as business district cooperation, channel co-construction, etc.), develop and maintain core cooperative resources in the region, and enhance the coverage and influence of the company's business in the regional market.
Goal Management and Result Achievement: Undertake the company's strategic goals, decompose the goals based on the characteristics of the regional market, and formulate implementable annual/quarterly/monthly work plans for the region; track the progress of goal implementation throughout the entire process, adjust strategies in a timely manner to resolve implementation obstacles, and ensure the efficient achievement of regional business goals (such as sales volume, development indicators, etc.)
Team Building and Management: Be responsible for the establishment, training and motivation of the regional team, including talent recruitment, skill training, performance evaluation, etc.; establish an efficient team collaboration mechanism, improve the professional capabilities and cohesion of team members, and build a stable and competitive regional team.
Qualifications:
Language: Business-level proficiency in Mandarin and English is required due to the nature of the role involving frequent communication with Mandarin-speaking clients or partners.
Educational Background: College degree or above, majors in marketing or business management are preferred.
Industry Experience: Experience in the FMCG (Fast-Moving Consumer Goods) industry, and familiar with the operation mode of the regional market; those with resources in business districts, office buildings, or university channels, or with development experience in the coffee, tea beverage, or chain convenience store industry are given priority.
Competencies: Possess a strong sense of purpose and achievement motivation, be a sales-oriented talent, and be good at proactively exploring the market; at the same time, have good communication and coordination skills, problem-solving skills, and team management skills, and be able to withstand a certain level of work pressure.
Other Requirements: Willing to accept short-term supportive business trips within the region, have a strong sense of responsibility and execution ability, and recognize the company's corporate culture and development philosophy.
Business & Operations Manager
Senior operations manager job in Stamford, CT
Business and Operations Manager
Company: Little London Collective
Industry: Luxury Home Construction
Job Type: Full-Time
About The Little London Collective
LLC is a fast-growing luxury construction company specializing in high-end residential projects across Connecticut and New York.
Founded to bring greater transparency, project management discipline, and operational efficiency to the building process, the company is redefining how premium construction projects are delivered.
We are seeking a motivated and detail-oriented Business & Operations Manager to join our team and help strengthen the company's operational foundation as we continue to scale. This role will play a key part in building the systems, structure, and processes that support our growth.
Role Overview
The Business and Operations Manager is responsible for coordinating and overseeing the internal operations of The Little London Collective. This position ensures that business systems, financial processes, and administrative functions run efficiently and support the company's growth. The role requires a detail-oriented and process-driven individual who can manage multiple priorities and maintain organizational structure across teams.
Key Responsibilities
Operations Management
Manage and improve day-to-day business operations, systems, and workflows.
Oversee administrative infrastructure including technology tools, document management, communications, and facilities.
Standardize operating procedures across projects, ensuring consistency in reporting, documentation, and compliance.
Create and maintain internal corporate file systems to organize all business and project related documentation.
Support procurement and vendor management, including tracking contracts, payments, and deliverables.
Financial and Budget Support
Assist the CFO and leadership team with project budgeting, financial tracking, and forecast preparation.
Consolidate project-level financial data into regular management reports.
Coordinate with accounting to ensure timely invoicing, payments, and reconciliations.
Legal and Compliance
Support preparation and management of client contracts, NDAs, and service agreements.
Maintain accurate records of all corporate and project-level documentation.
Ensure compliance with company policies, licensing, insurance, and reporting requirements.
HR and Administrative Support
Support onboarding and contractor management processes.
Coordinate with leadership on performance tracking, staffing schedules, and role assignments.
Reporting and Internal Communication
Prepare periodic management reports summarizing project status, budgets, and key performance metrics.
Maintain internal dashboards and records to support decision-making.
Facilitate communication between leadership, project teams, and external partners.
Qualifications
5+ years of experience in business operations, administration, or project management.
Strong organizational and problem-solving skills.
Familiarity with financial reporting and business planning processes.
Familiarity with legal contracts.
Proficient with productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, or similar).
Ability to manage multiple projects and deadlines in a fast-paced environment.
Experience in construction, real estate, or design industries preferred.
Why Join
Opportunity to help build efficient operational systems within a growing company.
Direct exposure to leadership decision-making and business planning.
Collaborative, team-based work environment with clear accountability and structure.
This is an in-office position with flexible hours. While we're happy to accommodate your schedule, we're seeking a consistent commitment of at least 4-5 hours per day on site, Monday through Friday, with remaining hours that may be completed remotely.
The role will begin as a contract position, with the potential to transition into a full-time, salaried role based on performance and company growth.
Compensation will be commensurate with experience and the agreed-upon schedule.
Store Director
Senior operations manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce an opportunity to join our Fifth Avenue Flagship in New York City, one of MANGO's highest-volume stores. We're seeking a Store Director to lead this prestigious location and drive exceptional results.
This will be a high-volume, multi-level location, and we're looking for a leader who can successfully manage a large-scale team across multiple floors while maintaining operational excellence, driving results, and delivering an elevated customer experience.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
The pay range for this position at commencement of employment is expected to be between $90,000-$115,000/yearly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay range at any time.
You got it?
We like you!
Operations Manager
Senior operations manager job in New York, NY
We're growing fast at Aayka Fashion and looking for someone amazing to join our team in NYC! If you're passionate about South Asian fashion, love creating structure out of chaos, and get excited about building systems and using new tech to make things run better - this role is for you.
Operations & Fulfillment Associate (Full-Time, In-Person - NYC)
📍 New York, NY (Midtown)
About Aayka Fashion
Aayka Fashion is a fast-growing South Asian fashion label based in New York City. We bring elevated, contemporary South Asian design to the modern wardrobe - and we're pioneering rental-as-a-service for our collection. Clients can rent directly from our NYC showroom, enjoy personalized styling consultations, and experience the joy of luxury South Asian fashion without the full purchase commitment.
We're a small, dynamic team building the future of South Asian fashion - and we're looking for a passionate, organized, and tech-savvy operator to grow with us.
The Role
We're hiring a self-starter to own and evolve Aayka's day-to-day operations: fulfillment, customer service, inventory management, and process improvement.
This is a full-time, in-person role based at our NYC showroom. Perfect for someone who thrives in a start-up environment, loves solving problems, and wants to help shape how a brand operates from the ground up.
What You'll Do
Manage the end-to-end fulfillment process: orders, inventory, returns, shipping, and vendor coordination.
Deliver exceptional customer service, both in person and online.
Implement and optimize tech tools - help introduce systems (inventory management, CRM, scheduling) that streamline operations.
Create and improve SOPs and workflows to support a growing rental business.
Track and report on key operational metrics (turnaround times, customer feedback, fulfillment accuracy).
Keep our showroom and back-of-house organized and efficient.
Collaborate closely with our stylist and creative teams to ensure an exceptional customer experience.
Who You Are
Based in New York City and available in-person daily.
2+ years' experience in operations, fulfillment, retail logistics, or customer service (fashion background a plus).
A problem-solver and self-starter - excited to implement new technology and improve how things run.
Passionate about South Asian fashion and eager to be part of a brand redefining it.
Highly organized, detail-oriented, and reliable with a strong customer-first mindset.
Comfortable in a fast-paced, high-growth start-up environment.
Ecommerce Operations Manager (Ref: 193306)
Senior operations manager job in New York, NY
Title: Ecommerce Operations Manager
Salary: $110,000 - $115,000 per year base + benefits
Industry: Retail
Contact: ********************************
The E-Commerce Operations Manager is responsible for optimizing and overseeing daily online retail operations to ensure seamless customer experience and efficient business processes. This role bridges merchandising, fulfillment, customer service, marketing, and technology teams to drive operational excellence, improve efficiencies, and support revenue growth. The ideal candidate is highly organized, analytical, and experienced with e-commerce systems, logistics workflows, and data-driven decision-making.
Job Responsibilities:
Oversee daily site functionality ensuring product accuracy, pricing updates, promotional setup, and customer experience alignment.
Manage product uploads, categorization, site navigation, and inventory feeds.
Conduct regular QA of product pages, checkout flows, landing pages, and site search.
Partner closely with warehouse/fulfillment team to ensure accurate and timely order processing and shipping.
Monitor order flow, backorders, cancellations, and operational bottlenecks; develop solutions to prevent service interruptions.
Manage reverse logistics, including returns processing and exchanges workflow improvements.
Track and report KPIs including order volume, fulfillment SLAs, return rates, conversion friction, and operational costs.
Develop dashboards and operational scorecards to support ongoing improvement initiatives.
Serve as a key user and administrator for e-commerce platforms, OMS, WMS, and related tools.
Participate in platform enhancements, testing, and integrations with third-party apps.
Job Requirements:
Bachelor's degree in Business, Supply Chain, Operations, or related field.
3-6 years of e-commerce operations or supply chain experience (retail or consumer goods preferred).
Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce, Salesforce Commerce Cloud).
Experience with OMS, WMS, ERP and/or marketplace integration tools.
Experience with 3PL management.
Familiarity with digital analytics platforms (Google Analytics, Looker, Tableau).
Advanced Excel / Google Sheets proficiency; comfortable analyzing data and building reports.
Excellent organizational, communication, and project management skills.
Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.
Operations Manager
Senior operations manager job in New York, NY
We are a luxury lifestyle brand rooted in lingerie and sexual wellness brand that inspires confidence, independence, and imagination and celebrates intimacy. When we launched in New York in 2005 as an experiential mecca for insiders seeking a refined perspective on sensuality and seduction, we quickly built an iconic reputation -one whisper at a time. With fabrics sourced from the finest mills across the world, and delicate pieces handcrafted in our New York City atelier with couture-like precision, every KIKI DE MONTPARNASSE piece feels luxurious, unique, and subtly provocative. Covet. Experience. Enjoy.
JOB PURPOSE
At KIKDM, you will be the primary point of contact in the Operations chain for our wholesale customers, the Operations Manager is responsible for managing the full back lifecycle of wholesale orders-from ensuring orders are edited post entry if necessary, to invoicing customers, to ensuring receivables are being met according to customer terms.
This role demands frequent communication, both written and verbal, with wholesale partners and internal stakeholders. It involves strong teamwork and close collaboration with multiple departments across the organization.
You will operate in a fast-paced environment, performing a variety of tasks to ensure the timely and accurate fulfilment of KIKIDM products.
RESPONSIBILITIES
Account Management
· Prepare and edit order confirmations and send to customer
Raise orders for replenishment and store openings/events
Process cancellations, credits, debits, returns of faulty and non-faulty goods
Work closely with the accounts receivable team to reconcile invoices/investigate discrepancies/raise proforma invoices / follow up accounts credit release
Support with other customer fulfilment activities in retail and outlet channels as required.
Provide daily activity reports as needed by the business, leadership or account
Production Team/Transportation
Monitor order to shipment flow to ensure timely shipping and coordinate with wareshouse. Work closely with transportation team and manage customer delivery booking in partnership with carriers.
Prepare shipments according to customers' requirements, export procedures and provide instructions to wareshouse. Request updates on available goods/QC release etc.
Arrange and coordinate returns as required.
Order Management
Participate in communication of shortages, vendor delays and re-timings etc to the region/customers.
PERSONAL PROFILE
Required
Operations experience within the fashion industry
Very good to advanced Excel skills in order to produce reports and interpret large amounts of data
Excellent verbal and written communication skills
ERP experience
Understanding of order lifecycle activities
Understanding of shipping and credit processes
Basic understanding of logistics functions
Understanding of logistic and warehouse operations
Previous experience working with international customers
Understanding of imports/exports
Field Operations Manager
Senior operations manager job in Newark, NJ
Gedeon GRC Consulting is looking for a Field Operations Manager to join our firm. The Field Operations Manager oversees the daily field execution of drone and ROV operations, ensuring safe, efficient, and high-quality mission delivery across inspection, mapping, and monitoring projects. Acting as the bridge between field crews, project managers, and the Director of Robotics, the Field Operations Manager coordinates resources, standardizes procedures, and drives operational excellence for the department.
Salary Range
$90,000 - $120,000 annually. Pay commensurate with experience.
Location
This is a Hybrid role with remote office work and on-site project work across up to 75% of the time.
Benefits
90% Company contribution towards all Health Insurance Plans, 401K Match, PTO, Bonus Potential, 10 Paid Company Holidays, and much more.
Responsibilities
❖ Plan, assign, and oversee daily drone and ROV operations, coordinating with Technical and Project Management leads.
❖ Operate drones and ROVs in the field as mission requirements dictate, serving as Operator in Command when necessary.
❖ Ensure all field missions meet safety, regulatory, and client requirements.
❖ Support scheduling, staffing, and resource allocation for multiple concurrent projects.
❖ Provide direct supervision and mentorship to drone pilots, technicians, and junior operators.
❖ Coordinate training programs, including pilot projects, confined space operations, and emerging technology adoption.
❖ Lead field debriefs and drives continuous improvement in operational procedures.
❖ Develop and enforce Standard Operating Procedures (SOPs) for all field operations, ensuring compliance with legal, safety, and client requirements.
❖ Oversee equipment readiness, maintenance, and lifecycle management for drones, ROVs, payloads, and support equipment.
❖ Maintain and review, and reduce mission documentation, flight logs, and incident reports into detailed summaries and recommendations.
❖ Collaborate with cross-functional technical staff and management to translate project requirements into actionable field plans.
❖ Serve as the primary field liaison for client representatives and site contacts.
Job Requirements
Qualifications
❖ 5-8 years of experience in field engineering, construction inspection, or operations management.
❖ Hands-on experience with UAS (FAA Part 107) and/or ROV operations.
❖ Proven ability to supervise field crews, manage logistics, and deliver safe, high-quality operations.
❖ Strong understanding of aerial data collection, photogrammetry, LiDAR, and digital inspection workflows.
❖ Excellent organizational, communication, and problem-solving skills.
❖ Familiarity with PM software, CAD/GIS, and inspection/reporting tools is a plus.
❖ Access to a vehicle and a valid driver's license is required.
❖ FAA Part 107 License is required.
❖ OSHA 10 or 30 Hour and Confined Space Training is preferred.
❖ The ability to travel to project sites is needed.
Flagship Store Director
Senior operations manager job in New York, NY
WHO YOU ARE
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The Store Director will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
WHAT YOU WILL DO
Business development
Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
Partner with the Regional Director to maximize sales and margin goals
Responsible for the sales and KPIs performance of the store
Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities
Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Client Management
Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active professional relationship with clients and community by understanding the needs and changes of the market
CRM
Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Support the organization of in-store & promotional events, liaising with merchandising & PR team
Store Management and Operations
Ensure the stock and the backroom are effectively managed and operational duties are met
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
YOU'LL NEED TO HAVE
5+ years of experience in retail management - luxury experience preferred
Bachelor's degree in Fashion or Business preferred
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
Strong team management skills, with the potential to develop people personally and professionally
Organization skills, critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
A positive and constructive approach, sales focused with the ability to take ownership
WE'D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive, outgoing, high-energy personality able to thrive within a high paced environment
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
Associate Manager / Manager, Planning & Allocation
Senior operations manager job in New York, NY
Ten Little was created by two moms in collaboration with world-class physicians to support healthy development and natural movement in babies, toddlers, and kids. Ten Little's APMA-approved shoes are designed with wide, foot-shaped toe boxes and flat, flexible soles to help little feet grow strong and move freely. With thousands of 5-star reviews and loyal fans including Meghan Markle & Prince Harry, Gayle King, Paris Hilton, Hilary Swank, Gabrielle Union, Olivia Munn, Emma Roberts, and Chrissy Teigen, Ten Little has become the trusted go-to for little feet on big adventures.
We're looking for a data-driven, detail-oriented Associate Manager, Planning & Allocation to join our growing team. This person will own inventory planning, replenishment, and allocation across all channels-including DTC, Amazon, and new retail partners-to ensure optimal stock levels, healthy turns, and maximum sell-through. They'll play a critical role in driving topline revenue, margin performance, and a seamless customer experience.
Depending on experience, this role may be hired at the Associate Manager or Manager level.
What you'll do:
Planning & Forecasting
Build and manage demand forecasts by SKU, category, and channel (DTC, Amazon, retail).
Translate assortment and product launch strategies into buy plans.
Analyze historical performance and future trends to inform preseason and in-season forecasts.
Monitor sales and inventory daily to identify risks and opportunities, recommending in-season reorders or markdowns.
Partner with Product Development to advise on style expansion based on performance of existing styles.
Build reports tracking sales, turn, weeks of supply, and sell-through by channel and style.
Present actionable insights to leadership to drive business decisions.
Analyze and report on channel and product cannibalization to understand cross-channel impact, inform future assortment decisions, and optimize overall revenue performance.
Inventory Management
Manage replenishment and allocation strategies across warehouses, Amazon FBA, and retail partners.
Ensure optimal inventory positioning to support growth targets while minimizing excess and obsolescence.
Partner with Production and Operations on purchase order placement and delivery tracking.
Drive size, color, and style balance to meet sell-through goals and reduce out-of-stocks.
Channel Expansion Support
Support planning and allocation for new retail partnerships and pop-ups, ensuring adequate launch quantities.
Collaborate cross-functionally to build scalable allocation frameworks for future retail doors.
Develop reporting and analytics to measure retail performance and inform future buys.
Who you are:
3+ years of experience in retail planning, allocation, or inventory management (preferably in DTC or omnichannel environments).
Strong analytical and Excel/Sheets skills; experience with inventory planning tools (e.g. Singuli) a plus.
Demonstrated success in forecasting and replenishment for seasonal or size-intensive products (footwear experience a bonus).
Highly organized and proactive with strong attention to detail.
Excellent cross-functional communicator with a collaborative, problem-solving mindset.
Comfortable in a fast-paced, high-growth startup environment.
Compensation & Benefits:
Competitive annual salary of $80-100K based on experience
Equity options for long-term alignment and ownership
Comprehensive health benefits, including medical, dental, and vision coverage
Paid parental leave and a family-friendly culture that supports parents at every stage
Flexible hybrid work schedule
Unlimited paid time off
401(k) plan with employer contribution
Employee discounts on Ten Little products and partner brands
Retail Store Manager
Senior operations manager job in New York, NY
how to apply listed below - please read job description prior to applying.
Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location)
Reports To: Chief Revenue Officer (Ari Langsdorf)
Direct Reports: Assistant Store Manager, Sales Associates
About Fishs Eddy
Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day.
About the Role:
Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years!
The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience.
Key Responsibilities:
Store Operations & Performance
Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards.
Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity.
Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting.
Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness.
Team Leadership
Recruit, train, and develop a high-performing retail team.
Key Supporting Roles:
Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place)
Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place)
Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place)
Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members.
Provide real-time coaching and feedback; conduct formal performance reviews and growth plans.
Customer Experience
Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter.
Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable.
Be present on the floor to engage with customers, problem-solve, and model high-touch service standards.
Handle escalated customer service issues with grace and accountability.
Merchandising & Visual Standards
Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality.
Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager.
Monitor product turns and inform buying based on in-store trends and customer feedback.
What You Bring:
5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue).
Proven track record of driving sales, managing inventory, and building high-performing teams.
Deep understanding of NYC retail dynamics and customer expectations.
Strong organizational and operational skills; comfortable using POS and retail management systems.
Exceptional communication and leadership skills.
Why Fishs Eddy?
We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time.
Compensation and Benefits:
• Annual Salary: $110,000
• Pay Frequency: Bi-Weekly
• Additional Benefits:
-Health Insurance after a waiting period (99.99%)
-PTO
-Participation in Incentive Equity Pool (subject to vesting).
- Potential Annual Bonus tied to stores performance.
*Note that benefits policies are administered by a third party PEO.
You can apply by sending your resume and cover letter to ********************
Subject Line should ready - FLAGSHIP STORE MANAGER
Fishs Eddy Core Values
A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say.
Fork Off
Good sense of humor
Self-deprecating
Ability to banter.
Human
Inclusive & tolerant.
Built on respect, driven by diversity.
EVERY voice has a seat at our table.
Smile
Optimistic mindset / adaptable skillset.
“Can-do” attitude.
Challenges are chances to grow.
Make a Toast
Direct, authentic, and respectful communication.
Listen, learn, lead … in that order.
Empower every voice.
No room for “Yes Men.”
Do the Dishes
Nothing above OR below us.
Hard work, grit, determination.
One team, one goal … shoulder to shoulder.
Associate Manager Sourcing - Ann Taylor
Senior operations manager job in New York, NY
About the role
The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity.
The impact you can have
Assists to achieve seasonal IMU aligned to the corporate financial objectives.
Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings.
Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus.
Manages deliverables to ensure purchase orders are released on time
Manages deliverables with the cross functional team to ensure samples are on schedule.
Prepares and assists with pre-classification process.
Manages style time and action calendar and bulk fabric commitments.
Requests and tracks development testing and partners with product integrity team on test results
Creates and maintains seasonal re-cap charts.
Maintains departmental files within the sourcing systems.
Builds collaborative relationships with the cross functional team members.
Attend weekly fit and cross-functional meetings
Daily correspondence with overseas offices
You'll bring to the role
Bachelor's degree, in a related field of study, or equivalent experience.
2-3 years' experience in Product Development and Production.
Detail oriented, with strong organizational capabilities.
Strong analytical, verbal and written communication skills.
Flexible/adaptable in a fast-paced environment.
Team oriented.
Proficient in Microsoft Office Applications and Google.
Benefits
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *
Medical, dental, vision insurance & 401(K)*
Employee Assistance Program (EAP)
Time off - paid time off & holidays*
Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
The target salary range for this role is: $65K - $72K.
Store Manager
Senior operations manager job in Paramus, NJ
Store Manager (Full-Time)
Reports to: Director of Retail
As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Team-First Mentality
Leads by example, motivates through coaching-not just direction
Invests in team development and celebrates team wins
Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
Authentic & Positive Communicator
Confident, open communicator who embodies Mavi's friendly and genuine tone
Builds trust and loyalty with customers and team alike
Passionate About the Brand
Wears and loves the product-understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
Maximize store profitability through effective scheduling, payroll, and expense management
Recruit, onboard, and develop store talent aligned with Mavi's values and standards
Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
Drive performance through weekly/monthly business reviews and KPI tracking
Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation
Manage local marketing activations and build community engagement
Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
Proven track record of meeting or exceeding sales targets and KPIs
Strong team management, coaching, and talent development skills
Excellent communication, interpersonal, and organizational abilities
Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
Passion for fashion and a genuine interest in denim
Flexible availability, including evenings, weekends, and holidays
Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.