District Manager - Central Arkansas
Senior operations manager job in Little Rock, AR
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Central Arkansas and Little Rock Metro
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
* Works with direct reports to develop and implement action plans that will improve operating results.
* Ensures adherence to company merchandising plans.
* Plans and conducts regularly scheduled meetings with direct reports.
* Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
* Recruits and recommends qualified employees for their team's staff positions.
* Approves all time-off requests for direct reports.
* Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
* Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
* Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
* Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
* Coordinates with direct reports in the recruitment and interviewing of applicants.
* Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
* Supports direct reports in conducting store meetings.
* Consults with leadership on the development of their team's strategy.
* Advises leadership to source external vendors for applicable services when appropriate.
* Liaises with regions to ensure timely and efficient communication flow.
* Consults with the business to effectively design and streamline applicable processes within the organization.
* Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
* Ensures that store personnel comply with the company's customer satisfaction guidelines.
* Oversees and manages the appropriate resolution of operational customer concerns by store management.
* Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
* Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
* Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
* Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
* Conducts store inventory counts and cash audits according to guidelines.
* Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
* Identifies cost-saving opportunities and potential process improvements.
* Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
* Other duties as assigned.
Education and Experience:
* Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
* Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
* Works cooperatively and collaboratively within a group.
* Ability to facilitate group involvement when conducting meetings.
* Develops and maintains positive relationships with internal and external parties.
* Negotiation skills.
* Conflict management skills.
* Ability to interpret and apply company policies and procedures.
* Knowledge of the products and services of the company.
* Problem-solving skills.
* Excellent verbal and written communication skills.
* Prepares written materials to meet purpose and audience.
* Ability to stay organized and multi-task in a professional and efficient manner.
* Gives attention to detail and follow instructions.
* Establishes goals and works toward achievement.
* Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
* Daily.
* Local.
* Company Car.
Senior Manager, Logistics & Global Control Tower (North America, EMEA)
Senior operations manager job in Little Rock, AR
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands.
Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.
**Job Description**
**Role Overview**
The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions.
**Key Responsibilities**
**Control Tower Leadership & End-to-End Visibility**
+ **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa.
+ **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions.
+ **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making.
+ **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions.
+ **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels.
+ **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders.
+ **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources.
+ **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones.
+ **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities.
+ **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons.
**Digital Transformation & Technology Leadership**
+ Champion the adoption and integration of cutting-edge logistics technologies, including:
+ Real-time transport visibility platforms (e.g., FourKites, Project44, etc...)
+ Warehouse and transport management systems (WMS/TMS)
+ Robotics, IoT, and automation
+ Predictive analytics and AI/ML optimization engines
+ Cloud-based logistics platforms and digital twins
+ Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed.
+ Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation.
**Operational Excellence**
+ Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies.
+ Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools.
+ Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions.
**Change Management & Agility**
+ Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams.
+ Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs.
**Collaborative Leadership & Stakeholder Engagement**
+ Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction.
+ Serve as the primary interface for logistics functions and internal stakeholders across all regions.
**AI-Driven Process Optimization & Data-Driven Decision Making**
+ Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance.
+ Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards.
**Team Leadership & Talent Development**
+ Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy.
+ Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization.
**Compliance & Sustainability**
+ Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations.
+ Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management.
**Qualifications**
**Qualifications**
+ Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred).
+ 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role.
+ Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.).
+ Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations).
+ Strong background in exception management, predictive analytics, and performance score-carding.
+ Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives.
+ Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus.
**Preferred Skills**
+ Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable.
+ Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics.
+ Exceptional problem-solving and decision-making under pressure.
+ Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates.
+ Process excellence orientation (Lean/Six Sigma certification a plus).
+ Leadership ability to mentor analysts and influence cross-functional partners.
+ Fluency in English; additional languages are advantageous.
+ Certification in Lean, Six Sigma, or supply chain analytics.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
\#LI-AS1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
VP, Operations
Senior operations manager job in Little Rock, AR
At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service.
Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO
We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit
What you'll do:
* Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration
* Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows
* Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence
* Develop, monitor, and refine key performance indicators (KPIs) across all operational departments
* Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement
* Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence
* Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness
* Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion
* Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness
* Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions
* Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals
* Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success
* Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities
What you'll need:
Experience, Education & Certifications:
* Bachelor's Degree
* Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization
* At least 5 years of experience in a senior leadership or executive role
* Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance
* Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility
Skills:
* Thorough knowledge of the transportation and courier industry or related fields
* Strong leadership, mentoring and coaching skills and strong conflict management skills
* Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner
* Solid understanding of Operations leadership with a strong business and financial acumen
* Experience in developing, promoting, and building key relationships with all key stakeholders
* Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality
* Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations.
* Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions
* Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems
* Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines
* Ability to work independently and demonstrates effective problem-solving skills
* Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines
Even better if you have...
* Prior project or contract management experience preferred
* Experience with Lean processes; Six Sigma Certification preferred
What's In it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Casual Dress Environment
Salary Min: $175,000
Salary Max: $225,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
Auto-ApplyMaintenance II
Senior operations manager job in Sheridan, AR
Competitive Compensation: Starting at $32.00per hour, with an additional $1.00 per hour for 2nd shift and Weekend Shifts. Shifts Needed: * 2nd Shift Monday - Friday 2:30pm - 11:00pm Opportunity Are you ready to build a career you can be proud of? Kohler Co. manufacturing teams are hiring! We're looking for passionate individuals to join a culture dedicated to safety and innovation, with opportunities for advancement within our Sheridan location.
We are looking for Maintenance II in our Faucets Facility. This position will be based at our Sheridan, AR location, where we specialize in manufacturing high-quality kitchen and bathroom products, including faucets, sinks, showers, and lighting.
Crafting Excellence: Your Responsibilities
* Visually inspects and tests machinery and equipment
* Basic electrical troubleshooting to identify and resolve electrical issues.
* Listens for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problems or repair machines.
* Dismantle defective machines and equipment and install new or repaired parts.
* Cleans and lubricates shafts, bearings, gears, and other parts of machinery.
* Install and maintain pipe systems and related hydraulic and pneumatic equipment, and repair and replace gauges, valves, pressure regulators, and related equipment.
* Basic repair and maintenance of physical structure of the facility
* Set up and operate basic machine tools.
* Operates cutting torch or welding equipment to cut or join metal parts.
* Fabricates and repairs counters, benches, partitions, and other wooden structures.
* Must be able to read and interpret simple hydraulic and pneumatic schematics, structural blueprints.
* Utilize SAP system for work order.
* Monitor the efficiencies of boiler system.
Why You'll Love Working Here
* Health insurance with premiums as low as $20 per month, dental and vision insurance, and company-paid disability and life insurance on Day 1.
* 401k plan with company match and voluntary benefits such as identity protection and pet insurance.
* Pension Plan.
* Up to 10 paid holidays annually after 60 days and up to 2 weeks of paid vacation in your first year.
* Discounts on Kohler products.
* Tuition assistance for advanced education.
* Opportunities for growth and career advancement.
Ready to make a bold impact? Here's the qualifications we are looking for:
Key Qualifications
* Must be able to work in the US without restrictions or sponsorship.
* Effective communication skills for manufacturing production processes.
* Must be at least 18 years old.
Preferred Qualifications
* Minimum of 1 year manufacturing, industrial, or warehouse experience preferred experience.
* High School Diploma or Equivalent.
* Electrical license.
* Have two or more years of electronic/electrical experience and/or on-the- job training or equivalent combination of education and experience.
Additional Requirements
* Physical Capability: Ability to perform the essential duties of the position, including bending, lifting, and pushing weights of up to 35 pounds or more.
* Screening: Successful completion of a drug screen and background check.
* Reliability: Consistent attendance and work performance.
* Safety Compliance: Follow all safety policies and procedures
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $32.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
Director of Operations
Senior operations manager job in Little Rock, AR
Director of Operations - Little Rock, AR
This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence.
Key Responsibilities
Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience.
Analyze operational, financial, and clinical data to identify trends and opportunities.
Collaborate with analytics and IT teams to develop dashboards and performance reports.
Use data to support strategic planning, forecasting, and resource allocation.
Oversee the performance and integration of ancillary services.
Collaborate with finance teams to develop and manage budgets for operations and ancillary services.
Drive adoption of technology solutions that enhance operational efficiency and patient engagement.
Evaluate and recommend new systems or upgrades to support business needs.
Manage cross-functional project teams, timelines, and deliverables.
Foster a culture of accountability, collaboration, and continuous improvement.
Evaluate potential acquisitions, partnerships, and new service lines.
Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards.
Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies.
Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies.
Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience.
Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms.
Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives.
Ensure adherence to federal, state, and local healthcare regulations.
Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements.
Support organizational needs by performing additional duties and special projects as assigned by leadership.
Required Skills
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills, with proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks, delegating when appropriate.
Ability to function well in a high-paced and, at times, stressful environment.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite or related software.
Education and Experience
Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight.
Proven success in managing ancillary healthcare services and leading cross-functional teams.
Strong project management and process improvement skills.
Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI).
Excellent communication, leadership, and organizational skills.
Experience with EHR systems and healthcare revenue cycle management.
Familiarity with regulatory and compliance standards in outpatient urology services.
PMP or Lean Six Sigma certification. (preferred)
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Frequent use of hands and fingers for typing, writing, and handling documents.
Visual acuity to read and analyze data on paper and electronic screens.
Occasional nights and weekend work will be expected.
Occasional travel.
Must be able to lift to 20 pounds or less at times.
Equal Opportunity Employer
USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.
Executive Director, Medical Affairs Strategy Excellence & Operations
Senior operations manager job in Little Rock, AR
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
US Senior Pay & Time Manager
Senior operations manager job in Little Rock, AR
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Senior Preconstruction Manager
Senior operations manager job in Little Rock, AR
Baldwin & Shell Construction Company is searching for a Senior Preconstruction Manager who will thrive in our Central Arkansas Team.
The Senior Preconstruction Manager plays a key management role in the organization and implementation of all preconstruction services. This position leads and owns Baldwin & Shell's front-end project delivery from the beginning of pursuits through GMP and is charged with providing and coordinating all preconstruction services for the division. You'll manage a portfolio of pursuits and projects (typically $10MM-$130MM+, various delivery methods), mentor team members, and be a client-facing member of the divisional team who turns concepts into reliable, executable project plans. The Senior Preconstruction Manager reports to the Division Preconstruction Leader or Division President.
In support of our corporate mission and values, our preconstruction mission is to provide best-in-class professional preconstruction services to inspire trust with our teams and customers through communication, coordination, collaboration, and planning. Our preconstruction team is driven by our core values of trust, courage, collaboration, excellence, and ownership. These principles shape our culture, guide our decisions, and inspire us to achieve meaningful results together.
Responsibilities:
Conduct all business in accordance with the American Society of Professional Estimators Code of Ethics.
Uphold and promote Baldwin & Shell's Preconstruction & Estimating Mission, Vision, and Values.
Coordinate estimating teams to perform checks between drawings and specifications for discrepancies or omissions and assist when needed.
Build trust with owners, architects, trade partners, and suppliers, through proactive options analysis and clear communication, often as the primary point of contact.
Participate in department meetings as scheduled.
Coordinate preconstruction service calendar.
Follow market trends in construction related areas and utilize relevant information in the development, presentation, and implementation of preconstruction budgets.
Assist in developing and implementing policies and procedures for the standardization of divisional estimate information delivery processes for cost presentations.
Plan and run the full preconstruction process.
Provide management of estimating staff assigned to provide preconstruction services.
Provide quantity surveys, estimate pricing, electronic and telephonic solicitations, and competitive bid proposal summary management as assigned.
Provide analysis reports for all active preconstruction activities.
Maintain and develop network of current and past customer and A/E contacts through regular calls, meetings, coffees, dining, etc.
Be vigilant of new business opportunities; and work to develop relationships with key contacts
Monitor construction market data publications and relay to the Division President and business development personnel
Represent the company at professional, civic and industry events
Attend social functions to maintain and elevate awareness of Baldwin & Shell
Market Baldwin & Shell, both internally and externally
Collaborate in the qualification of opportunities, preparations of presentations, qualifications, and proposal documents for the division. Participate in project interviews and presentations as required.
Develop and lead conceptual and schematic budget development.
Lead DD and CD estimates; develop and reconcile cost models with design teams.
Develop trade package, target value delivery, and GMP strategies, assist in the prequalification of trade partners, and lead outreach (including local/small/diverse firms).
Develop project specific risk registers and ensure risks are properly addressed through the preconstruction process.
Leverage market intelligence (labor/material trends) to advise teams on buyout timing, alternates, and risk.
Facilitate constructability and logistics reviews; integrate schedule with cost at each phase.
Champion preconstruction software and technology tools and coordinate with VDC.
Coach and develop estimators and preconstruction managers; drive Baldwin & Shell standards, templates, and QA/QC.
Support handoff to Operations with a detailed turnover package (assumptions, buyout plan, risk register).
Develop and estimate General Conditions and Construction Requirements, coordinating with Operations on logistics, staffing, and schedule.
Facilitate value analysis and drive value management without eroding scope or quality.
Minimum Qualifications:
Have 10-15 years of experience in Commercial Construction Estimating, Preconstruction or related project management experience with increasing leadership and proven success with GMP development. Approximately half of this time should have been spent in senior estimator, preconstruction manager, or similar leadership roles.
Experience with construction management / negotiated, design-build, and hard bid projects.
Proficient in Microsoft Outlook, Excel, Word and PowerPoint.
Executive-level client presence, strong writing/presentation, crisp decision-making, and collaborative leadership.
Must possess strong documentation, organizational and time management skills and the ability to perform under pressure.
Must possess strong attention to detail and accuracy.
Deep quantity takeoff and systems knowledge (MEP, enclosure, structure).
Fluency with multiple preconstruction platforms.
Comfort across K-12/higher ed, healthcare, civic, and commercial work
Demonstrated proficiency with developing early general conditions and general requirements estimates.
Experience executing value analysis to optimize quality and cost.
Preferred Qualifications:
Bachelor's degree in Construction Management, Architecture, Engineering, a related field, or equivalent combination of education and experience.
Experience with WinEst, On-Screen Takeoff, BlueBeam Revu, or other preconstruction technology platforms.
Professional certifications or credentials (i.e. LEEP AD, DBIA, CPE, etc.).
Please note that this job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
What we offer:
Highly competitive compensation
401(k) retirement with matching funds
Health, Dental, and Vision insurance
8 Paid holidays
Vacation accrual
Company stock purchase option
Short-term disability
Maternity and Paternity Leave
Pet insurance
Free and confidential Employee Assistance Program
Excellent work environment
Baldwin & Shell is proud to offer highly competitive compensation, benefits package, and a family work environment!
If you think you would thrive in this position, please apply with us today!
For more information or questions, please reach out to our Human Resources Team:
Email: ********************* ATTN: HR
Phone: ************
Baldwin & Shell is a drug-free workplace and an E-Verify participant.
Baldwin & Shell is proud to be a part of an Equal Opportunity Employer to include women, minorities, veterans, persons with disabilities, color, sex, sexual orientation, gender identity, religion, origin, and genetic information. All are encouraged to apply!
Easy ApplyOperations Manager
Senior operations manager job in Little Rock, AR
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Reports To: General Manager (GM) or Assistant General Manager (AGM)
Position Summary
The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.
•Lead, hire, train, and support staff to meet performance and service goals.
•Ensure daily operations meet or exceed company standards and customer expectations.
•Manage scheduling, attendance, and payroll processes.
•Oversee cash handling, including daily bank deposits.
•Maintain inventory and order supplies as needed.
•Conduct regular team meetings and performance reviews.
•Manage vendor contracts and ensure compliance documentation.
•Ensure equipment and facility maintenance, including safety protocols.
•Address staff and customer concerns professionally.
•Foster positive employee relations.
•Oversee day-to-day operations and ensure process compliance.
•Travel occasionally to other locations and respond to facility alarms if needed.
•Perform additional duties as assigned.
•Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
Required Skills & Experience:
•Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence.
•High School Diploma (GED) required; some college preferred, reflecting a dedication to growth.
•Proficiency in Microsoft Office Suite is essential for effective communication and organization.
•Excellent verbal and written communication skills are required to inspire and connect.
•Ability to recruit, train, develop, and motivate staff reflects a passion for leadership.
•Strong customer service skills are necessary for creating positive experiences.
•Typing speed of at least 45 words per minute required for efficiency.
•Fluency in English is mandatory for clear communication, bilingual proficiency is a plus.
•Basic accounting and inventory management skills are needed for financial responsibility.
•Ability to thrive in a fast-paced environment emphasizes adaptability.
•Experience managing multiple processes for employees showcases organizational skills.
•Conflict resolution proficiency is necessary for fostering collaboration.
•Valid transportation is essential for accessibility.
Pay $53,030.00 - $59,752 annually
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyAirport Operations Manager
Senior operations manager job in Hot Springs, AR
ESSENTIAL JOB FUNCTIONS Supervises airport operations and FBO staff. Establishes and maintains effective working relationships with city employees, Federal and State. . .
Operations Manager
Senior operations manager job in Pine Bluff, AR
Ambassadors for Christ Youth Ministries (AFC) is a non-profit organization dedicated to transforming the lives of at-risk youth and young adults through programs that foster empowerment and resilience. Operating in Houston, Texas, and Pine Bluff, Arkansas, AFC partners with federal agencies to provide comprehensive services and interventions focused on community impact.
Position Summary:
The Operations Manager is a key strategic leader in AFC's Pine Bluff office, tasked with ensuring efficient office operations while directly supporting the COO and Director of Programs. This role is critical to maintaining AFC's high standards of operational excellence, federal compliance, and mission-driven programming. The Operations Manager provides strong oversight and guidance to multiple teams, including the Runaway and Homeless Youth and Transitional Living Program, ensuring cohesive alignment with AFC's goals and policies.
Key Responsibilities:
Programmatic Leadership and Oversight:
Serve as a strategic partner to the COO and Director of Programs to address program needs, enforce compliance, and promote AFC's mission. Lead and supervise program teams, providing mentorship and support to ensure effective, impactful service delivery aligned with federal standards.
Operational Excellence:
Drive operational efficiency in the Pine Bluff office by developing streamlined systems, overseeing day-to-day administrative functions, and supporting internal audits. Collaborate on report preparation and ensure timely submission to federal agencies, maintaining AFC's reputation for excellence.
Compliance and Quality Assurance:
Oversee program compliance with federal, state, and local regulations, as well as AFC's internal policies. Lead quality assurance initiatives to enhance program impact, maintain accurate records, and support evaluation processes.
Community and Partnership Engagement:
Act as AFC's liaison to community partners, fostering meaningful partnerships with key stakeholders, employers, and organizations. Represent AFC at community events, enhancing AFC's visibility and supporting its mission through collaboration.
Leadership and Staff Development:
Mentor and develop team members, fostering a positive, mission-focused work environment. Identify and coordinate training opportunities to strengthen staff capabilities and enhance program effectiveness.
Qualifications:
Education:
Bachelor's degree in Business Administration, Management and Leadership, Non-Profit Management, or a related field required. A certification in Management from an accredited institution or a master's degree is preferred.
Experience:
Minimum of 3-5 years in operations or management roles within a non-profit organization, with proven experience managing employees and navigating daily management challenges such as team coordination, conflict resolution, performance issues, and maintaining morale. Demonstrated experience in program oversight and compliance is essential.
Skills and Competencies:
Strong leadership and project management skills; exceptional organizational abilities; in-depth understanding of non-profit compliance and best practices; effective communicator with the ability to engage diverse audiences; committed to AFC's mission and the populations it serves.
HOURS: Full Time. Some evenings and weekends required.
EXPERIENCE: Minimum of two (2) years case management experience preferred.
SALARY: $TBD (Commensurate with experience)
Operations Manager
Senior operations manager job in Little Rock, AR
Job Description
Wylander, a recruiting company specializing in the disaster restoration industry, is hiring an Operations Manager. This position is located in North Little Rock, AR.
Benefits:
Base Pay $75K plus (DOE)
Health, Dental, Vision, Life Insurance
Company Vehicle
Electronics Package
________________________________________________________________________
The Operations Manager is responsible for creating high levels of client satisfaction by exceeding their expectations and fulfilling the company's contractual obligations through the timely and profitable delivery of their services. The Operations Manager will exceed established standards of performance through continuous process improvement, training, and development of employees. They are seeking a candidate with proven exceptional leadership skills, who maintains a positive attitude and remains flexible and open-minded as the company continues to grow.
Responsibilities:
Manage operations, execute procedures, and keep key personnel accountable
Responsible for helping to achieve company goals
Respond to property damage emergency calls when required
Plan, organize and manage crews and subcontractors
Establish and maintain client relationships and escalation issues
Attend or lead appropriate company meetings
Handle all inquiries for the team and demonstrate a high level of problem resolution and technical assistance
Responsible for mentoring, coaching and developing employees, recognizing strengths and weaknesses, and developing their skills and abilities
Conduct performance evaluations
Manage CRM to ensure the company's highest success
Additional duties as required
Requirements:
6+ years' experience within the Mitigation and Reconstruction Restoration Industry
At least 3 years' experience in a leadership role
Proven ability to build, motivate and maintain high performing teams
Xactimate estimate writing proven experience
Industry specific certifications such as IICRC WRT, ASD, FSRT and AMRT are desirable
Possess exceptional organizational, negotiating, planning skills (detail-oriented person)
#P1IND
Senior Manager of Dispatch
Senior operations manager job in Maumelle, AR
Job Description
Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers.
Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.
We have an exciting opportunity for a Senior Manager of Dispatch. This hybrid role can be based at one of our offices in Fort Smith or Maumelle, Arkansas, or in Shreveport, Louisiana.
POSITION SUMMARY
Responsible for leading and managing dispatch operations to ensure timely and efficient routing of work and emergency notifications. This manager is responsible for dispatch operations in Shreveport LA, Maumelle AR, and Fort Smith AR including union and non-union teams. Key responsibilities include overseeing dispatch teams, optimizing routes, monitoring performance, resolving issues, ensuring regulatory compliance, and collaborating with other departments on a routine basis. The role requires strong leadership, problem-solving, and communication skills, along with expertise in dispatch software used throughout all Summit Utilities.
PRIMARY DUTIES AND RESPONSIBILITIES
Lead, train, and manage dispatch staff, while monitoring and analyzing dispatch performance metrics to drive improvements.
Manage dispatch schedules to maximize efficiency and minimize delays.
Implement route optimization strategies and leverage technology for real-time tracking.
Ensure compliance with company policies, DOT regulations, and safety protocols.
Collaborate with customer service and field operations to resolve scheduling conflicts.
Analyze performance metrics and drive process improvements.
Serve as a point of contact for internal and external customers to ensure safe seamless operations.
Ensure proper leadership availability and support during emergency events impacting the organization on a 24/7/365 basis.
Perform other duties as required including providing support and expertise to the Customer Service, Credit/Collections, and Field Operations work units.
Facilitate and/or participate in policy, procedure, or compliance collaborations with other departments as dispatch representatives.
Represent dispatch department in meetings and presentations.
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in business, Logistics, or related field (or equivalent experience).
5+ years of dispatch or field operations experience in a natural gas utility preferred.
2 years of supervisory experience, preferred.
KNOWLEDGE, SKILLS, ABILITIES
Strong knowledge of dispatch systems and route optimization tools.
Excellent leadership, communication, and problem-solving skills.
High attention to detail and strong organizational skills.
Ability to demonstrate effective coaching through improved performance.
Comfortable providing feedback and coaching to team members.
Ability to implement changes to policies, procedures or overall direction and follow through on the same.
Effective interpersonal/human relation skills exhibited when dealing with employees and difficult customers when elevated to this level.
Strong verbal & written communication skills.
Ability to effectively work in a demanding, fast pace and changing environment.
Enthusiastic and energetic customer service attitude.
Comfortable working with all levels of employees and management.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.
Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.
Case Construction Business Manager
Senior operations manager job in Little Rock, AR
Job Location: Montgomery - Alabama - United States, Little Rock - Arkansas - United States, Baton Rouge - Louisiana - United States, Jackson - Mississippi - United States Job Family for Posting: Sales Job Type for Job Posting: Full Time
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About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The CASE Construction Business Manager is strategically engaged with the key assigned CASE Construction Independent dealers to improve CASE Construction sales volume/margin. Our team is seeking an influential and persuasive individual who has strong financial acumen and customer relations experience.
Key Responsibilities
* Lead and ensure accountability with indirect team members to achieve consolidated goals
* Purposeful interaction to build & cultivate relationship with dealers, customers (internal/external)
* Create & drive sales strategy for assigned dealers
* Execute dealer business planning
* Deploy resources to meet dealer/customer needs
* Other duties as assigned
Experience Required
* Bachelors' Degree or equivalent experience with at least three (3) years' of experience in heavy equipment or in the field OR
* Associates' Degree or equivalent experience with at least five (5) years' of experience in heavy equipment or in the field OR
* HS Diploma or equivalent experience with at least seven (7) years' of experience in heavy equipment or in the field
Preferred Qualifications
* Ability to operate heavy equipment
* Precision Construction Knowledge
* Must be able to travel anywhere between 75%-80%
Pay Transparency
The annual salary for this role is USD $101,375.00 - $155,425.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
* Flexible work arrangements
* Savings & Retirement benefits
* Tuition reimbursement
* Parental leave
* Adoption assistance
* Fertility & Family building support
* Employee Assistance Programs
* Charitable contribution matching and Volunteer Time Off
EEO
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at ******************************.
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at ******************************.
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General Manager (GM) - Sunoco APlus Little Rock, AR
Senior operations manager job in Little Rock, AR
The General Manager (GM) is responsible for the total performance of the Sunoco APlus store in Little Rock. This includes leading and developing store-level staff, overseeing all operational, financial, and compliance activities, and ensuring a clean, safe, and customer-first environment. The GM reports to the Regional Manager and plays a critical role in achieving profitability and brand excellence across the New Arrival network.
Key Responsibilities:
Leadership & Team Development
Recruit, hire, train, and retain a high-performing team.
Create weekly schedules and manage labor to meet sales and operational needs.
Set clear expectations, provide coaching, and conduct regular performance evaluations.
Foster a positive and accountable work culture that aligns with Tikovas values.
Store Operations
Ensure the store operates efficiently and in full compliance with company standards.
Manage daily operations including cash handling, inventory control, maintenance, and food service (where applicable).
Maintain a clean, organized, and safe environment for staff and customers.
Ensure accurate ordering, receiving, stocking, and merchandising of products.
Sales & Financial Performance
Monitor and drive store performance to meet or exceed sales and margin goals.
Analyze reports to identify trends and opportunities for improvement.
Control shrink, reduce waste, and manage labor and expense budgets.
Handle all deposits, reconciliations, and safe drops accurately and securely.
Compliance & Risk Management
Enforce all company policies, procedures, and local/state/federal regulations.
Maintain compliance with tobacco, alcohol, fuel, food safety, and environmental requirements.
Ensure all staff are trained in safety protocols and emergency response procedures.
Immediately report safety incidents, employee issues, or vendor concerns to the appropriate parties.
Community & Vendor Relations
Act as the face of the store in the community and with vendors.
Develop strong relationships with suppliers, local reps, and corporate support teams.
Ensure all vendor deliveries are properly received and documented.
Qualifications:
High school diploma or GED required; Associates or Bachelors degree preferred.
Minimum 3 years of retail management experience (convenience store/fuel retail preferred).
Proven leadership, communication, and organizational skills.
Experience with inventory, POS systems, and financial reporting.
Reliable transportation and ability to work flexible hours including nights, weekends, and holidays.
Strong problem-solving and decision-making abilities.
Must be able to lift up to 40 lbs and stand for extended periods.
About New Arrival Tikova C-Stores
New Arrival is the frontline retail brand of Tikova C-Stores LLC, managing high-volume fuel and convenience stores across multiple states. We pride ourselves on lean operations, reliable leadership, and creating an environment where teams thrive and customers return.
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
21+ years or older
Medical Operations Manager
Senior operations manager job in Searcy, AR
Full-time Description
DESCRIPTION
SUMMARY OF RESPONSIBILITIES
The Medical Operations Manager serves as an administrator of an ambulatory surgery center for both the clinic and the ambulatory surgery center (ASC). The duties of this position include, but are not limited to, supervising the nursing staff, overseeing patient care and administrative functions such as record keeping and materials management, and adding, changing and implementing policies. This person possesses strong leadership qualities, conflict-resolution skills and good judgment. The Medical Operations Manager provides key supervision for all clinic functions in his or her location and serves as the central administrator of its daily operations. The Medical Operations Manager provides multi-disciplinary training for new hires and current employees; and monitors, implements, and enforces policies and standards relating to PTCOA's unique employment setting to maximize the delivery of exceptional patient care. The Medical Operations Manager additionally exercises significant discretion in hiring support staff, ordering supplies, and coordinating clinic scheduling.
ESSENTIAL FUNCTIONS
Supervising and reviewing nursing staff, timekeeping, ensuring appropriate staff for volume and making staff assignments.
Overseeing department budget and materials management.
Reporting policy updates and changes to high-level staff members.
Maintaining high standards of care and recording/reporting if there is a deviation in the standard of care.
Managing patients' data and medical records.
Acting as a liaison for patients, families, providers and staff with direction or assistance as needed.
Maintains a safe environment for patients and staff.
Oversees all aspects of perioperative patient experience.
Using problem solving and conflict resolution skills to foster effective work relationships with team members.
Daily Operations. Ensures smooth daily operation of the practice; appropriately troubleshoots problems and proactively identifies issues and develops recommendations for resolving issues. Manages daily staffing to ensure optimal operation of the Clinic. Provides effective guidance and feedback to all operational areas while developing a thorough knowledge of all departments and functions. Creates a respectful workplace and is accessible, open to new ideas, and respectful of the opinions of others, fostering a cooperative and collaborative environment. Responsible for all aspects of providers' schedules and scheduling templates.
Patient Service. Provides superior patient service and an exceptional patient experience, demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and other applicable standards. Receives and assesses complaints and questions from patients of the Clinic and determines, based on guidance provided, the appropriate action to take in order to achieve resolution. Oversees the patient feedback program.
People Management. Supervises all non-provider staff within the Clinic. Leads by example and always motivates diverse teams with self-confidence by exemplifying the company mission, values, and culture. Adapts leadership style to effectively deal with different situations and people, responding professionally when confronted with changes, adversity, and other work-related pressures. Ensures employee compliance with all applicable policies and procedures. Counsels and, in collaboration with the Human Resources Department, disciplines employees when necessary. Performs all supervisory timekeeping tasks in HRIS system and manages time off calendar for all Clinic staff. Conducts performance evaluations for new hires at the end of their introductory period, as well as on an annual basis for all staff. Leads regular staff meetings. Assists with recruiting tasks and hiring decisions.
Coordination with Administration. Works closely and regularly with members of various departments (Human Resources, Finance, IT, Patient Support, etc.) to ensure that Clinic is following all appropriate policies, procedures, etc. with respect to that subject area. Serves as resource for all administrative departments for anything needed from Clinic.
Training, Education and Policy Enforcement. Ensures that new hires are properly trained on all applicable policies, procedures, regulations, etc. needed to successfully perform their jobs. Monitors employee performance as necessary to identify the need for additional training and ensures that such training is provided. Regularly audits patient charts to confirm that providers and staff are complying with internal policies, as well as applicable federal and state regulations. Ensures that providers and staff are using appropriate versions of policies, forms, procedures, EMR updates, etc. Maintains copies of all applicable PTCOA policies, including the Employee Handbook and the Policies and Procedures Manual, among others, and ensures that employees are familiar with and following such policies.
Compliance. Ensures Clinic's compliance with all applicable regulations, statutes and laws, including, but not limited to, the following: HIPAA, worker's compensation, MIPS/MACRA, FMLA, FLSA, ADA, Stark Law, False Claims Act (and any state equivalent), Medicare and Medicaid fraud and abuse regulations, etc. Additionally, the Medical Operations Manager is responsible for ensuring Clinic compliance with internal processes and policies, including those regarding the urine drug testing program, compliant charting, etc. The Medical Operations Manager also serves as the OSHA Safety Coordinator for the Clinic.
Procurement and Supply Management. Oversees ordering, stocking and management of all supplies at your location.
Facility Management. Manages and oversees facility issues at your location. This includes, but is not limited to, resolving issues involving utilities, plumbing, phones, computers, printers, fax machines, alarms, etc. and/or calling the appropriate individuals (whether internal or external) to resolve these issues.
Marketing and Referral Development. Schedule in-person visits with referring physicians on a regular basis. Engage in community activities designed to enhance the company's reputation and name awareness in the community. Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence.
Performs other related duties as assigned.
CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES
Participate in continuing education/training activities including monthly online training.
Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated.
Identify yourself in a pleasant and positive manner.
Take responsibility for helping the caller.
Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow.
Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner.
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
Investigate and follow through on unusual orders or requests for service or information.
Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur.
Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
Consistently evaluate work and determine if further steps are needed to meet client expectations.
Take initiative to do to redo inadequate or incomplete work, even if it is not yours.
Ensure compliance with regulatory standards.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others).
Organize job functions and work area to be able to effectively complete varied assignments within established time frames.
Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.
Adhere to administrative and departmental policies.
Demonstrate regular attendance and timeliness.
Do not incur excessive overtime.
Remain conscientious in regard to personal hygiene.
Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources.
Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients.
Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.
Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to interpret a variety of instructions furnished in written, or oral form
Excellent oral and written communication skills.
Demonstrate a high attention to detail.
Strong organization, filing, and time management skills.
Basic computer literacy and typing.
Requirements
REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS
The position requires valid, unrestricted Arkansas Registered Nurse license, ACLS and BLS certification, current influenza vaccination, current TB skin test. Two (2) years of experience in a management or leadership role with a health care provider is preferred.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS
This is a full-time position. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Light travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
District Manager - Central Arkansas
Senior operations manager job in Cabot, AR
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Central Arkansas and Little Rock Metro
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
* Works with direct reports to develop and implement action plans that will improve operating results.
* Ensures adherence to company merchandising plans.
* Plans and conducts regularly scheduled meetings with direct reports.
* Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
* Recruits and recommends qualified employees for their team's staff positions.
* Approves all time-off requests for direct reports.
* Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
* Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
* Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
* Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
* Coordinates with direct reports in the recruitment and interviewing of applicants.
* Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
* Supports direct reports in conducting store meetings.
* Consults with leadership on the development of their team's strategy.
* Advises leadership to source external vendors for applicable services when appropriate.
* Liaises with regions to ensure timely and efficient communication flow.
* Consults with the business to effectively design and streamline applicable processes within the organization.
* Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
* Ensures that store personnel comply with the company's customer satisfaction guidelines.
* Oversees and manages the appropriate resolution of operational customer concerns by store management.
* Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
* Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
* Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
* Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
* Conducts store inventory counts and cash audits according to guidelines.
* Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
* Identifies cost-saving opportunities and potential process improvements.
* Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
* Other duties as assigned.
Education and Experience:
* Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
* Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
* Works cooperatively and collaboratively within a group.
* Ability to facilitate group involvement when conducting meetings.
* Develops and maintains positive relationships with internal and external parties.
* Negotiation skills.
* Conflict management skills.
* Ability to interpret and apply company policies and procedures.
* Knowledge of the products and services of the company.
* Problem-solving skills.
* Excellent verbal and written communication skills.
* Prepares written materials to meet purpose and audience.
* Ability to stay organized and multi-task in a professional and efficient manner.
* Gives attention to detail and follow instructions.
* Establishes goals and works toward achievement.
* Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
* Daily.
* Local.
* Company Car.
Senior Manager, CMC Global Regulatory Affairs
Senior operations manager job in Little Rock, AR
The Chemistry, Manufacturing and Controls (CMC) Global Regulatory Affairs (GRA) professional is responsible for developing and executing global regulatory strategies for CMC aspects of small molecule products during late-stage development and throughout the commercial lifecycle. This includes initial marketing application, post-approval changes, and lifecycle management activities across multiple regions. Primary regions/markets of responsibility include US and secondarily EU and Canada for smooth, timely approvals or continued marketing. This position requires approximately 20% domestic/international travel.
****
+ Develop and implement global CMC regulatory strategies for late-stage development, marketing applications (e.g., NDA/MAA), and post-approval lifecycle activities (supplements, renewals, variations) around small molecule drug substance, drug products and drug-device combination products. Ensure compliance with global regulations (FDA, EMA, ICH, WHO) and anticipate regulatory changes impacting CMC requirements.
+ Plan, prepare, and review CMC sections of regulatory submissions (IND/IMPD/NDA/MAA, post-approval supplements). Determine regulatory CMC content and scientific/technical requirements to ensure documentation meets regulatory standards. Lead responses to Health Authority questions and deficiency letters.
+ Represents CMC RA in project team meetings and provides expert interpretation of regulatory guidelines and perspective to the cross-functional team. Serve as CMC regulatory lead on global project teams (Pharmaceutical Development, Quality, Manufacturing, Global Regulatory Strategy).
+ Assess and provide regulatory strategy for CMC technical changes, process improvements, and new product introductions. Develop CMC strategies for post-approval changes, line extensions, and global harmonization of product registrations. Monitor and implement regulatory updates impacting marketed products.
+ Represent the company in meetings and negotiations with global Health Authorities for CMC related matters. Prepare briefing packages and lead CMC discussions during regulatory interactions as required during late-stage product development as well as post approval changes.
+ Support departmental initiatives such as preparing/updating departmental job procedures. Help assess and develop innovative ideas to optimize local and global CMC RA departmental processes and improve efficiencies, addressing current and future challenges.
+ Experience in CPP application filing through eCATS, 510(j)(3) reporting through next Gen portals is a plus.
+ Develop and maintain collaborative relationships with other local and/or global functional units [OPC CMC Global Regulatory Affairs, Global Regulatory Strategy, Manufacturing facilities, Global Quality, Technical Operations, Business Development etc.] as well as affiliates, external partner companies, contract manufacturers, packagers and suppliers etc.
+ Be proficient in the tools and systems needed for the function including and not limited to CREDO (document management), PRISM (regulatory information management system), Global Trackwise, eCTS Viewer (Viewer), Adobe Acrobat, and Microsoft Office tools.
+ Performs other duties as assigned related to CMC RA function.
**Qualifications**
**Education** :
+ BS/MS/PhD in Chemistry, Pharmacy, or related scientific discipline.
+ RAC certification will be a plus.
**Experience** :
+ 7+ years in Regulatory Affairs CMC, with significant experience in small molecules is required. The ideal candidate will also have some prior experience with biologic, peptide or oligonucleotide products.
+ Proven track record in late-stage development investigational filings, marketing applications (NDA/MAA), global submissions, and post-marketing lifecycle management as the CMC Regulatory lead.
+ Regulatory experience in handling-controlled substance applications will be a plus.
**Skills:**
+ Comprehensive knowledge of drug development process, pharmaceutical technology, drug manufacturing processes, analytical/quality control, GMP and related issues.
+ Knowledge of CMC regulatory requirements for small molecules during late stage development, initial marketing application and post-approval.
+ Comprehensive knowledge and experience in preparing CMC (Quality) sections for investigational, marketed product submissions (IND/IMPD/NDA/MAA/DMF, post-approval supplements) for FDA and equivalent submissions for Europe and Canada.
+ Comprehensive understanding of the global regulatory environment.
+ Strong analytical, problem solving, organizational and negotiation skills. Strong ability to work in a matrix environment and across cultural lines.
+ Strong leadership, communication, and negotiation skills.
+ Ability to manage complex projects and timelines across multiple regions.
+ Computer skills with demonstrated experience in working with the Microsoft suite of programs (Word, Excel, PowerPoint, and Outlook).
+ CMC reviewer (assessor) with FDA or EMA will be a plus.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Senior Preconstruction Manager
Senior operations manager job in Little Rock, AR
Salary:
Baldwin & Shell Construction Company is searching for a Senior Preconstruction Manager who will thrive in our Central Arkansas Team.
The Senior Preconstruction Manager plays a key management role in the organization and implementation of all preconstruction services. This position leads and owns Baldwin & Shells front-end project delivery from the beginning of pursuits through GMP and is charged with providing and coordinating all preconstruction services for the division. Youll manage a portfolio of pursuits and projects (typically $10MM-$130MM+, various delivery methods), mentor team members, and be a client-facing member of the divisional team who turns concepts into reliable, executable project plans. The Senior Preconstruction Manager reports to the Division Preconstruction Leader or Division President.
In support of our corporate mission and values, our preconstruction mission is to provide best-in-class professional preconstruction services to inspire trust with our teams and customers through communication, coordination, collaboration, and planning. Our preconstruction team is driven by our core values of trust, courage, collaboration, excellence, and ownership. These principles shape our culture, guide our decisions, and inspire us to achieve meaningful results together.
Responsibilities:
Conduct all business in accordance with the American Society of Professional Estimators Code of Ethics.
Uphold and promote Baldwin & Shells Preconstruction & Estimating Mission, Vision, and Values.
Coordinate estimating teams to perform checks between drawings and specifications for discrepancies or omissions and assist when needed.
Build trust with owners, architects, trade partners, and suppliers, through proactive options analysis and clear communication, often as the primary point of contact.
Participate in department meetings as scheduled.
Coordinate preconstruction service calendar.
Follow market trends in construction related areas and utilize relevant information in the development, presentation, and implementation of preconstruction budgets.
Assist in developing and implementing policies and procedures for the standardization of divisional estimate information delivery processes for cost presentations.
Plan and run the full preconstruction process.
Provide management of estimating staff assigned to provide preconstruction services.
Provide quantity surveys, estimate pricing, electronic and telephonic solicitations, and competitive bid proposal summary management as assigned.
Provide analysis reports for all active preconstruction activities.
Maintain and develop network of current and past customer and A/E contacts through regular calls, meetings, coffees, dining, etc.
Be vigilant of new business opportunities; and work to develop relationships with key contacts
Monitor construction market data publications and relay to the Division President and business development personnel
Represent the company at professional, civic and industry events
Attend social functions to maintain and elevate awareness of Baldwin & Shell
Market Baldwin & Shell, both internally and externally
Collaborate in the qualification of opportunities, preparations of presentations, qualifications, and proposal documents for the division. Participate in project interviews and presentations as required.
Develop and lead conceptual and schematic budget development.
Lead DD and CD estimates; develop and reconcile cost models with design teams.
Develop trade package, target value delivery, and GMP strategies, assist in the prequalification of trade partners, and lead outreach (including local/small/diverse firms).
Develop project specific risk registers and ensure risks are properly addressed through the preconstruction process.
Leverage market intelligence (labor/material trends) to advise teams on buyout timing, alternates, and risk.
Facilitate constructability and logistics reviews; integrate schedule with cost at each phase.
Champion preconstruction software and technology tools and coordinate with VDC.
Coach and develop estimators and preconstruction managers; drive Baldwin & Shell standards, templates, and QA/QC.
Support handoff to Operations with a detailed turnover package (assumptions, buyout plan, risk register).
Develop and estimate General Conditions and Construction Requirements, coordinating with Operations on logistics, staffing, and schedule.
Facilitate value analysis and drive value management without eroding scope or quality.
Minimum Qualifications:
Have 10-15 years of experience in Commercial Construction Estimating, Preconstruction or related project management experience with increasing leadership and proven success with GMP development. Approximately half of this time should have been spent in senior estimator, preconstruction manager, or similar leadership roles.
Experience with construction management / negotiated, design-build, and hard bid projects.
Proficient in Microsoft Outlook, Excel, Word and PowerPoint.
Executive-level client presence, strong writing/presentation, crisp decision-making, and collaborative leadership.
Must possess strong documentation, organizational and time management skills and the ability to perform under pressure.
Must possess strong attention to detail and accuracy.
Deep quantity takeoff and systems knowledge (MEP, enclosure, structure).
Fluency with multiple preconstruction platforms.
Comfort across K-12/higher ed, healthcare, civic, and commercial work
Demonstrated proficiency with developing early general conditions and general requirements estimates.
Experience executing value analysis to optimize quality and cost.
Preferred Qualifications:
Bachelors degree in Construction Management, Architecture, Engineering, a related field, or equivalent combination of education and experience.
Experience with WinEst, On-Screen Takeoff, BlueBeam Revu, or other preconstruction technology platforms.
Professional certifications or credentials (i.e. LEEP AD, DBIA, CPE, etc.).
Please note that this job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
What we offer:
Highly competitive compensation
401(k) retirement with matching funds
Health, Dental, and Vision insurance
8 Paid holidays
Vacation accrual
Company stock purchase option
Short-term disability
Maternity and Paternity Leave
Pet insurance
Free and confidential Employee Assistance Program
Excellent work environment
Baldwin & Shell is proud tooffer highly competitive compensation, benefits package, and a family work environment!
If you think you would thrive in this position, please apply with us today!
For more information or questions, please reach out to our Human Resources Team:
Email: ********************* ATTN: HR
Phone: ************
Baldwin & Shell is a drug-free workplace and an E-Verify participant.
Baldwin & Shell is proud to be a part of an Equal Opportunity Employer to include women, minorities, veterans, persons with disabilities, color, sex, sexual orientation, gender identity, religion, origin, and genetic information. All are encouraged to apply!
Easy ApplyMedical Operations Manager
Senior operations manager job in Searcy, AR
Job DescriptionDescription:
DESCRIPTION
SUMMARY OF RESPONSIBILITIES
The Medical Operations Manager serves as an administrator of an ambulatory surgery center for both the clinic and the ambulatory surgery center (ASC). The duties of this position include, but are not limited to, supervising the nursing staff, overseeing patient care and administrative functions such as record keeping and materials management, and adding, changing and implementing policies. This person possesses strong leadership qualities, conflict-resolution skills and good judgment. The Medical Operations Manager provides key supervision for all clinic functions in his or her location and serves as the central administrator of its daily operations. The Medical Operations Manager provides multi-disciplinary training for new hires and current employees; and monitors, implements, and enforces policies and standards relating to PTCOA's unique employment setting to maximize the delivery of exceptional patient care. The Medical Operations Manager additionally exercises significant discretion in hiring support staff, ordering supplies, and coordinating clinic scheduling.
ESSENTIAL FUNCTIONS
Supervising and reviewing nursing staff, timekeeping, ensuring appropriate staff for volume and making staff assignments.
Overseeing department budget and materials management.
Reporting policy updates and changes to high-level staff members.
Maintaining high standards of care and recording/reporting if there is a deviation in the standard of care.
Managing patients' data and medical records.
Acting as a liaison for patients, families, providers and staff with direction or assistance as needed.
Maintains a safe environment for patients and staff.
Oversees all aspects of perioperative patient experience.
Using problem solving and conflict resolution skills to foster effective work relationships with team members.
Daily Operations. Ensures smooth daily operation of the practice; appropriately troubleshoots problems and proactively identifies issues and develops recommendations for resolving issues. Manages daily staffing to ensure optimal operation of the Clinic. Provides effective guidance and feedback to all operational areas while developing a thorough knowledge of all departments and functions. Creates a respectful workplace and is accessible, open to new ideas, and respectful of the opinions of others, fostering a cooperative and collaborative environment. Responsible for all aspects of providers' schedules and scheduling templates.
Patient Service. Provides superior patient service and an exceptional patient experience, demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and other applicable standards. Receives and assesses complaints and questions from patients of the Clinic and determines, based on guidance provided, the appropriate action to take in order to achieve resolution. Oversees the patient feedback program.
People Management. Supervises all non-provider staff within the Clinic. Leads by example and always motivates diverse teams with self-confidence by exemplifying the company mission, values, and culture. Adapts leadership style to effectively deal with different situations and people, responding professionally when confronted with changes, adversity, and other work-related pressures. Ensures employee compliance with all applicable policies and procedures. Counsels and, in collaboration with the Human Resources Department, disciplines employees when necessary. Performs all supervisory timekeeping tasks in HRIS system and manages time off calendar for all Clinic staff. Conducts performance evaluations for new hires at the end of their introductory period, as well as on an annual basis for all staff. Leads regular staff meetings. Assists with recruiting tasks and hiring decisions.
Coordination with Administration. Works closely and regularly with members of various departments (Human Resources, Finance, IT, Patient Support, etc.) to ensure that Clinic is following all appropriate policies, procedures, etc. with respect to that subject area. Serves as resource for all administrative departments for anything needed from Clinic.
Training, Education and Policy Enforcement. Ensures that new hires are properly trained on all applicable policies, procedures, regulations, etc. needed to successfully perform their jobs. Monitors employee performance as necessary to identify the need for additional training and ensures that such training is provided. Regularly audits patient charts to confirm that providers and staff are complying with internal policies, as well as applicable federal and state regulations. Ensures that providers and staff are using appropriate versions of policies, forms, procedures, EMR updates, etc. Maintains copies of all applicable PTCOA policies, including the Employee Handbook and the Policies and Procedures Manual, among others, and ensures that employees are familiar with and following such policies.
Compliance. Ensures Clinic's compliance with all applicable regulations, statutes and laws, including, but not limited to, the following: HIPAA, worker's compensation, MIPS/MACRA, FMLA, FLSA, ADA, Stark Law, False Claims Act (and any state equivalent), Medicare and Medicaid fraud and abuse regulations, etc. Additionally, the Medical Operations Manager is responsible for ensuring Clinic compliance with internal processes and policies, including those regarding the urine drug testing program, compliant charting, etc. The Medical Operations Manager also serves as the OSHA Safety Coordinator for the Clinic.
Procurement and Supply Management. Oversees ordering, stocking and management of all supplies at your location.
Facility Management. Manages and oversees facility issues at your location. This includes, but is not limited to, resolving issues involving utilities, plumbing, phones, computers, printers, fax machines, alarms, etc. and/or calling the appropriate individuals (whether internal or external) to resolve these issues.
Marketing and Referral Development. Schedule in-person visits with referring physicians on a regular basis. Engage in community activities designed to enhance the company's reputation and name awareness in the community. Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence.
Performs other related duties as assigned.
CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES
Participate in continuing education/training activities including monthly online training.
Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated.
Identify yourself in a pleasant and positive manner.
Take responsibility for helping the caller.
Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow.
Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner.
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
Investigate and follow through on unusual orders or requests for service or information.
Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur.
Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
Consistently evaluate work and determine if further steps are needed to meet client expectations.
Take initiative to do to redo inadequate or incomplete work, even if it is not yours.
Ensure compliance with regulatory standards.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others).
Organize job functions and work area to be able to effectively complete varied assignments within established time frames.
Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.
Adhere to administrative and departmental policies.
Demonstrate regular attendance and timeliness.
Do not incur excessive overtime.
Remain conscientious in regard to personal hygiene.
Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources.
Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients.
Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.
Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to interpret a variety of instructions furnished in written, or oral form
Excellent oral and written communication skills.
Demonstrate a high attention to detail.
Strong organization, filing, and time management skills.
Basic computer literacy and typing.
Requirements:
REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS
The position requires valid, unrestricted Arkansas Registered Nurse license, ACLS and BLS certification, current influenza vaccination, current TB skin test. Two (2) years of experience in a management or leadership role with a health care provider is preferred.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS
This is a full-time position. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Light travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.