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  • Route Service Manager - UniFirst

    Unifirst 4.6company rating

    Senior operations manager job in Medley, FL

    Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $34k-48k yearly est. Auto-Apply 5d ago
  • Center Operations Director

    Chenmed

    Senior operations manager job in Hallandale Beach, FL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimize the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensure the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensure that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitor and manage patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identify and manage orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivate a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversee the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implement strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. PAY RANGE: $91,165 - $130,235 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $91.2k-130.2k yearly 5d ago
  • Global Operations Manager - Cruise & Hospitality Deployment

    Aromaria

    Senior operations manager job in Miami, FL

    Role Description Global Operations Manager - Cruise & Hospitality Deployment to lead the end-to-end execution of large-scale onboard scenting programs across the United States and the Caribbean. This is a high-mobility, high-impact operational role for someone who thrives in fast-paced environments and is comfortable and enjoys spending significant time on planes, in ports, and onboard vessels, ensuring flawless deployments of AROMARIA's signature scent experiences. Based in Miami, FL, this role will be responsible for overseeing installations, maintenance cycles, onboard product rollouts, inventory control, technical standards, and client coordination across multiple markets. You will be the operational backbone ensuring our partners receive world-class service, consistent performance, and seamless program delivery. Key Responsibilities Lead and manage scent system installations, onboard deployments, and service cycles across multiple ships and locations. Build and maintain strict operational standards, checklists, and reporting frameworks to guarantee execution excellence. Coordinate with US-based teams, Mexico HQ, and international stakeholders to ensure alignment and smooth operations. Conduct onboard visits, technical assessments, audits, and training sessions for client teams. Manage logistics, inventory planning, replacement cycles, and emergency response protocols. Represent AROMARIA with professionalism and operational mastery in all client and port interactions. Own the operational KPIs for the cruise vertical, ensuring efficiency, quality, and scale. Who We Are Looking For Someone who genuinely enjoys being on the move airports, ports, and constant travel are part of the lifestyle. A problem solver with strong technical intuition and exceptional organizational discipline. A self-starter who can work independently while managing complex, multi-location operations. Experience in hospitality, cruise, aviation, or technical field operations is a strong plus. Someone who wants to grow with a fast-scaling global brand redefining sensory experiences. Location Miami, FL (with extensive US travel)
    $52k-83k yearly est. 3d ago
  • Senior Store Manager, Bal Harbour

    Zimmermann

    Senior operations manager job in Miami, FL

    An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique. The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members. The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies. Key responsibilities include but are not limited to: SALES PERFORMANCE: Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth. Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients. Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets. Monitor sales trends and proactively drive initiatives to maximize client spend. Set and communicate clear expectations for clienteling standards across the store. Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs. Oversee CRM strategy and execution: Ensure data integrity and full compliance with local legislation. Review CRM outreach performance and provide coaching where needed. Lead by example with client communications and appointments for key launches. Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly. Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image. Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness. To effectively monitor sales by category and by season in order to request stock and increase the sales of the store To identify clients' expenditure and trends season on season and provide feedback to the B&P team To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales CLIENT DEVELOPMENT To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation To ensure accurate client details are added to the Zimmermann database To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers. To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests To ensure that “Thank you” outreach is sent to clients after each transaction To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists RECRUITMENT & TALENT AQUISITION Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported. Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities. Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards. Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout. Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning. Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently. Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success. LEADERSHIP & TEAM DEVELOPMENT To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs. To consistently provide leadership, set an example and be role model for all team members To motivate and coach all team members to achieve their maximum potential Provide consistent coaching, feedback and performance management across the management and store teams. Deliver appraisals and individual development plans for Sales and Operations Managers To follow company's guidelines when team member performance does not meet expectations To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager To train all team members following the Onboarding Schedule in Z. Style Suite To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines To ensure that all team members achieve a superior standard of product knowledge to maximize sales To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values To maintain a professional appearance reflective of the brand image To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K VISUAL MERCHANDISING & STORE MAINTENANCE Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation. To ensure Window plans and seasonal floor plans are followed thoroughly To ensure weekly VM photos are completed in line with set time frames and as per P&P To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines To have the correct VM tools in store, including sale signage and stickers Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation. STOCK INVENTORY & LOSS PREVENTION Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs. Partner with the Operations Store Manager to ensure: All deliveries, transfers, consignments and returns are processed accurately and on time. Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly. Goods-in-transit and reservations are monitored and followed up within policy timelines. Stocktakes are prepared, executed and reconciled with 100% accuracy. Oversee and support the execution of all loss prevention procedures, including: Ensuring team awareness and compliance with theft prevention protocols. Immediate escalation and thorough investigation of theft or stock discrepancies. Ensuring police and centre security reporting is actioned in line with company policy. Regular review of shrinkage reports, trends and corrective actions with Operations Manager. Team compliance with bag checks Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels. VIC & CENTRE EVENTS To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event Coordinate with Client Development team the event details in line with guidelines Manager RSVP's and guest list Complete and send Event registry and summary post event To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly ADMINISTRATION Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks To manage and control the Weekly and Monthly expenses relevant to your role. To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures To ensure that all reports are to be action in a timely manner To oversee completion of the store's weekly summary Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process Only Shortlisted applicants will be contacted.
    $60k-103k yearly est. 2d ago
  • Operating Director

    Cornerstone Caregiving

    Senior operations manager job in Doral, FL

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year 20% profit share Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Doral, FL: Relocate before starting work (Required) Work Location: In person
    $80k yearly 1d ago
  • Wholesale Operations Manager

    GLD

    Senior operations manager job in Miami, FL

    GLD, a global brand founded in 2015, is dedicated to designing high-quality jewelry that encourages self-expression and celebrates individuality. Based in Miami, Florida, GLD has grown rapidly, serving millions of customers worldwide and collaborating with renowned athletes, entertainers, and organizations like the NBA and NFL. The company prides itself on a culture of innovation, teamwork, and accountability, fostering a high-performance environment where creativity and excellence thrive. Recognized as a Top Workplace, GLD values its employees and provides mentorship, growth opportunities, and a platform to achieve meaningful career success. After building a powerhouse direct-to-consumer (DTC) business and cultivating a large, engaged fan community, GLD is rapidly expanding its wholesale and retail distribution channel. Our partners include Lids, Dick's Sporting Goods, Mitchell & Ness, and premier in-venue team stores across major professional sports franchises. We're hiring a Wholesale Operations Manager to support and scale this high-growth channel. This role is critical to ensuring end-to-end wholesale operations, including order management, retailer compliance, inventory coordination, and fulfillment accuracy, especially during high-volume and peak season periods. The Wholesale Operations Manager will act as the operational hub between sales, logistics, supply chain, and external retail partners, translating retailer requirements into clear, repeatable processes that ensure on-time, error-free delivery. What You'll Own Wholesale Fulfillment & Onsite Execution Own end-to-end wholesale order execution from PO receipt through delivery confirmation. Be onsite and hands-on during shipment cycles-verifying labeling, packaging, counts, and outbound execution. Prioritize daily outbound workloads to consistently meet OTIF goals. Translate retailer routing guides into clear, step-by-step pick/pack/label instructions for warehouse teams. Work with IT/Dev team to ensure labeling is compliant with retailer guidelines. Partner with warehouse teams to uphold compliance standards for labeling, packaging, and documentation standards to prevent chargebacks. Manage EDI transactions (POs, ACKs, ASNs, invoices) accurately and on time. Track shipment status daily and communicate updates to Sales, Planning and Finance. Coordinate outbound display, fixture, and launch shipments to ensure Miami-based fulfillment supports national retail rollouts. Systems, Data & Reporting Maintain alignment across NetSuite, EDI (Orderful or similar), WMS, and retailer portals. Monitor vendor compliance portals for routing updates, label pulls, and appointment requests. Deliver clear daily and weekly reporting on open orders, fulfillment status, compliance risk, and KPIs. Own data integrity across all wholesale workflows. Ensure wholesale partners receive accurate, up-to-date product images, copy, UPCs, and spec sheets through well-maintained asset libraries. Vendor Compliance & Chargeback Prevention Treat chargeback prevention as a core KPI and proactively eliminate recurring issues. Own retailer routing guides and translate requirements into operational workflows. Lead new vendor setup, including end-to-end compliance testing prior to first shipment. Build compliance scorecards and serve as the primary contact for compliance audits and dispute resolution. Cross-Functional & Partner Collaboration Act as the day-to-day operational contact for wholesale partners and internal Miami-based teams. Proactively communicate shipment risks, delays, or readiness updates across Sales, Planning, Finance, and Warehouse teams. Build strong relationships with retailer logistics teams to streamline routing and avoid escalations. Oversee returns and damages processing with root-cause analysis tied to compliance metrics. Support wholesale launches by ensuring displays, assets, and operational requirements are delivered accurately and on time. What You Bring 5-10 years of experience in wholesale, operations, logistics, or e-commerce fulfillment Comfortable working onsite and directly with warehouse teams Strong understanding of retailer compliance, routing guides, and EDI workflows Strong analytical skills with proficiency in Excel/Google Sheets and ability to build dashboards and operational tools. Ability to translate retailer manuals into clear, actionable directions for warehouse teams. Highly organized, detail-oriented, and calm under pressure Clear communicator who works well across diverse, fast-moving teams Experience in apparel, jewelry, or consumer goods preferred Why GLD Play a key role in building and scaling the operational backbone of a high-growth wholesale business. Join a fast-moving, creative brand that collaborates with leading names in sport and culture. The opportunity to make a real impact from the ground up. Competitive compensation: $80,000 - $95,000/year, plus benefits with opportunity for performance bonuses
    $80k-95k yearly 4d ago
  • National Operations Manager

    Liberty 4.1company rating

    Senior operations manager job in Fort Lauderdale, FL

    Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Liberty is a self-perform subcontractor on a fast-growth trajectory, building the operational infrastructure needed to scale nationally. We are seeking a Fort Lauderdale-based Operations Manager to partner with the CEO on two fronts: (1) supporting high-priority projects that require intervention, and (2) supporting core operational functions including internal reporting, process management, and operational excellence. This is a builder's role-ideal for someone who thrives in ambiguity, moves fast, and knows how to connect jobsite realities with executive-level priorities. Duties & Responsibilities: Core Functions Support and implement foundational processes for the core operations of the business Collaborate across Safety, Finance, P&C, and Planning to align tools and talent with operational needs Project Support & Field Execution Support in short-term interventions on “focus projects” with performance challenges or risk indicators Partner with superintendents, PMs, and field leaders to solve issues on-site and track action items to closure Cash & Commercial Health Own Liberty's national AR reporting and update cadence, surfacing issues jeopardizing working capital or triggering lien deadlines Support project teams in enforcing payment terms and accelerating cash collection Escalate risk items to the CEO and GM's with clear next steps and needed interventions Talent & Staffing Support Support hiring conversations in partnership with regional leaders and P&C Identify gaps in leadership and staffing on critical projects; assist with shortlisting and onboarding solutions Advise on operational org structure as Liberty grows into new geographies and trades Reporting & Leadership Rhythm Own and manage key reporting tools and leadership cadences, including: AR Update Report Liberty Leadership Agenda materials Departmental operational initiative tracking Operation Leadership Meetings Weekly Ops Review Meeting National Safety Meetings Legal Weekly Meetings Qualifications: 8+ years in project or operations leadership in the construction industry, preferably within a self-perform or subcontractor environment Proven ability to develop systems and infrastructure from scratch in a scaling organization Strong working knowledge of project financials, job costing, schedule recovery, and risk exposure Excellent interpersonal and executive communication skills-credible in the field, clear in the boardroom Highly organized, data-aware, and committed to follow-through Willingness to travel frequently across the U.S. to project sites and regional offices Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.
    $50k-69k yearly est. 4d ago
  • Operations Manager

    Foundrae

    Senior operations manager job in Miami, FL

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use. Responsibilties Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Investigate and resolve negative on hands Follow up on open transfers to ensure completion Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty. Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image. Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines. Manage courier relationships to monitor shipments and file claims when necessary. Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed. Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work. Confirm product details, quality level and assembly accuracy before processing. Work with sales team and fulfill all orders and maintain systems for up-to-date information. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders and track incomplete orders Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team
    $40k-69k yearly est. 1d ago
  • Senior Manager, Total Rewards

    T-Roc-The Revenue Optimization Companies

    Senior operations manager job in Miami, FL

    The Senior Manager, Total Rewards is responsible for designing, implementing, and managing T-ROC's total rewards strategy, including compensation, benefits, wellness, and compliance. This role ensures programs are competitive, cost-effective, and aligned with T-ROC's mission to attract, retain, and engage a high-performing workforce. The Senior Manager will drive the development of dynamic compensation models, annual merit and bonus programs, and key strategic initiatives across all rewards offerings, while providing leadership and guidance to a Benefits & Wellness Partner who manages day-to-day administration. Key Responsibilities Lead compensation strategy, including base pay structures, incentive plans, and annual merit/bonus cycles in a fast-paced, ever-evolving environment. Develop dynamic compensation models and supporting documentation that ensure competitiveness, equity, and scalability. Partner with HR, Finance, and business leaders to align total rewards programs with organizational strategy and workforce needs. Oversee benefits programs (health & welfare, retirement, wellness) across the US, Puerto Rico, and Canada, ensuring cost-effectiveness and employee value. Provide leadership and coaching to the Benefits & Wellness Partner, ensuring smooth daily administration, employee support, and accurate system processes. Partner with Workday/OSV, brokers, and carriers to ensure accurate administration, compliance, and vendor performance. Serve as the escalation point for complex benefits or compensation issues, working with vendors and benefits providers for resolution. Ensure compliance with ACA, COBRA, ERISA, HIPAA, and other requirements by overseeing Workday/OSV processes and audits. Deliver data-driven insights and reporting on compensation and benefits utilization, costs, and trends. Lead total rewards communications and manager/employee education to maximize understanding and engagement. Champion a culture of wellness, rewards, and recognition that supports T-ROC's mission and values. What It Takes to ROC This Role Bachelor's degree in HR, Business, Finance, or related field required; advanced degree or certifications (CEBS, CBP, SHRM-CP) preferred. 5-7 years of experience in Total Rewards, with expertise in both compensation and benefits. Strong background in Workday (required), Excel, and reporting tools such as PowerBI. Comfort leveraging AI-driven HR and analytics tools to support compensation modeling, benchmarking, and benefits analysis and to optimize overall total rewards workflows. Collaborative and solutions-oriented, with the ability to partner closely with HR, Payroll, Training, Finance, and business leaders to align rewards programs with organizational goals. Solid knowledge of compliance requirements (ACA, COBRA, FMLA, ERISA, HIPAA). Strong analytical, problem-solving, and communication skills. Proven ability to lead and coach direct reports while thriving in a fast-paced, growth-oriented environment with rapidly shifting priorities.
    $75k-111k yearly est. 2d ago
  • Store Manager, South Beach

    Vilebrequin

    Senior operations manager job in Miami, FL

    ABOUT US Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager. YOUR IMPACT Business Leader Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers. Develops store strategies to optimize profitability. Motivates team to achieve sales goals. Ensures team demonstrates expert product knowledge to clients. Addresses and resolves customer concerns according to company philosophy and standards. Upholds luxury clienteling standards to provide the best customer experience. People Leader Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent Observes and coaches in the moment. Mentors team and monitors development, including issuing disciplinary actions and performance reviews. Continuously trains team on sales techniques, product knowledge and store operations. Enforces employee policies and procedures, including dress code, attendance and punctuality. Manages scheduling, timekeeping and payroll. Demonstrates effective communication with customers, coworkers and associates. Leads by example and positively influences others. Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement Operational Excellence Leader Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs. Ensures adherence to all operational policies and procedures. Executes merchandising standards and quickly resolves any store maintenance issues. Monitors accurate cash handling including opening and closing procedures, deposits and petty cash. Understands organizational objectives and makes decisions that align with company priorities and values. Maintains store safety standards. Responsible for opening and closing the store. KEYS FOR SUCCESS Education: High School Diploma/Equivalency Required 1-2 years of store leadership experience, preferably with luxury brands 3+ years of experience in the luxury retail space Competencies: Knowledge of retail management best practices Track record of achieving results History of building, leading,motivating, and coaching teams Results-Driven: proven ability to understand and drive store profitability through service Customer-focused Strong leadership critical thinking and problem solving skills Passion for luxury product with an appreciation for design Entrepreneurial spirit Solution-oriented A professional, welcoming character and presentation Ability to generate customer delight Client-oriented with an excellent sense of service quality(go the extra mile spirit) Excellent communication skills Strong attention to detail Team-oriented; “win-together” mentality Displays strong organizational skills and follow-through Technologically savvy Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays Languages: Foreign Languages a plus Essential Physical Requirements Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required-frequently Climbing ladders- occasionally Routine standing for duration of shift (up to 8 hours) BENEFITS JUST FOR YOU We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous employee discount Medical, Dental, and Vision insurance Paid vacations (16 days a year) and holidays A 401k plan with an employer contribution Weekly Sales Bonus Structure Tax-free commuter benefits Employee referral program OUR COMMITMENT Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
    $36k-55k yearly est. 4d ago
  • Store Manager - Miami, FL

    Fourth Floor 3.6company rating

    Senior operations manager job in Miami, FL

    Our client, a luxury womenswear label, is looking for a Store Manager to join their Miami, FL team! Responsibilities include: Overseeing daily store operations to ensure a smooth, polished customer experience Leading, coaching, and developing a small team of stylists, including scheduling and performance management Driving sales performance through strong clienteling, relationship-building, and in-store leadership Monitoring store performance and implementing strategies to meet sales and business goals Managing inventory levels, stock flow, and overall store organization Ensuring the store environment reflects brand standards and visual expectations Handling customer concerns with professionalism and discretion Supporting basic reporting, budgeting, and operational processes Ensuring compliance with internal policies and operational guidelines Qualifications: Prior experience in a Store Manager or senior leadership role within luxury or premium retail Strong understanding of clienteling and relationship-driven sales Proven ability to lead, motivate, and develop a retail team Hands-on, proactive leadership style with strong attention to detail Excellent communication and interpersonal skills Comfortable working weekends and retail hours (two days off per week) Ability to manage multiple priorities in a boutique retail setting If this sounds like a fit, please submit your resume for consideration. You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
    $35k-48k yearly est. 1d ago
  • Sports Cards General Manager

    The Card Cellar

    Senior operations manager job in Fort Lauderdale, FL

    The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process - from pre-opening and store build-out to day-to-day operations - shaping a best-in-class retail and live selling experience. The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community. Responsibilities: Pre-Opening Leadership: Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan. Select and implement POS, inventory management, and integrated e-commerce/live selling systems. Develop all operational processes, from product intake to in-store presentation, shipping, and returns. Create the store's operational manual for future team onboarding and training. Operational Management (Post-Opening): Oversee all daily store operations, ensuring premium customer service and sales performance. Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.). Recruit, train, and lead a high-performing sales and event team. Plan and execute events: product launches, in-store activations, and live breaking sessions. Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities. Monitor KPIs, generate performance reports, and present strategic recommendations to ownership. Ensure compliance with company policies, safety protocols, and local regulations. Collaborate with marketing to align campaigns, promotions, and social media content with business objectives. Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive. Requirements: Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry. Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats. Strong leadership, organizational, and problem-solving skills. Experience implementing operational systems and processes from scratch. Ability to work flexible hours, including evenings and weekends. Proficiency in business reporting, budgeting, and vendor negotiations. English fluency required; Spanish is a plus. Nice to Have: Established relationships within the collectibles industry. Experience hosting or coordinating live breaks and community events. Familiarity with high-end product display and luxury retail environments. Travel Requirements: Occasional travel to conventions, trade shows, and industry events. Compensation: Competitive, based on experience. How to apply: Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to ************************** Please include examples of past projects where you've successfully launched or managed retail operations.
    $43k-78k yearly est. 2d ago
  • Plumbing Service Manager

    Chronos Construction Staffing

    Senior operations manager job in Miami, FL

    We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems. Primary Responsibilities Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules. Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability. Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth. Plan and implement technician training and development programs to strengthen technical expertise and career advancement. Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement. Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis. Monitor project financials, job costing, and departmental budgets to achieve profit targets. Coordinate on-call schedules for after-hours and emergency service. Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops. Oversee inventory management, including vehicles, parts, tools, and service equipment. Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes. Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions. Perform additional responsibilities as assigned by branch leadership. Qualifications Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program. Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred). Experience 10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity. Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business. Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred. Skills & Competencies Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams. Strong written and verbal communication skills, with a customer-focused approach. Highly organized and detail-oriented, with the ability to manage multiple priorities. Proficiency with Microsoft Office and related business applications. In-depth knowledge of plumbing and mechanical systems, piping materials, and related components. Solid understanding of financial management, including budgeting, estimating, and tracking job profitability. Familiarity with service-based marketing and sales practices. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Work Location: In person
    $40k-70k yearly est. 1d ago
  • HVAC/R Commercial Service Manager

    Silver State HVAC, Refrigeration, and Plumbing

    Senior operations manager job in Miami, FL

    About the Company Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality. About the Role Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence. During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include: Personally, performing service calls as needed; while, Managing technicians as they are hired and join the team. As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time. Responsibilities Overseeing the daily activities of the service department. Managing service technicians. Ensuring a high standard of customer satisfaction. Coordinating service schedules. Driving both operational and financial performance within the department. Serving as a crucial link between customers, technicians, and company leadership. Performing service calls as needed. Managing technicians as they are hired and join the team. Qualifications High school diploma or GED required. Associate or bachelor's degree in HVAC/R, business, or related field preferred. Required Skills Bilingual English/Spanish (read, write, and speak). 5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role. Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures. Valid EPA section 608 certification. Excellent leadership, communication, and customer service skills. Proficient in scheduling software, Microsoft Office Suite, and service reporting tools. Proficiency in reading schematics, work plans, and wiring diagrams. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making abilities. The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership. Preferred Skills Experience in managing a team in a commercial HVAC/R environment. Knowledge of safety and compliance regulations. Pay range and compensation package Medical, dental, vision, and other ancillary voluntary insurance products available. PTO Holiday Pay 401K available. All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen. Equal Opportunity Statement Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.
    $40k-70k yearly est. 3d ago
  • Marriott Hotel General Manager

    IRAS Group

    Senior operations manager job in Davie, FL

    IRAS Group is a family-owned commercial real estate firm headquartered in Doral, Florida. Since 1985, the company has focused on developing, owning, and managing a diverse portfolio of properties, including hotels, office spaces, retail, mixed-use, and multi-family developments. With extensive expertise in development, property management, asset and portfolio management, as well as acquisitions and dispositions, IRAS Group adopts a hands-on approach to its operations. The company is driven by a commitment to achieving sustainable and opportunistic returns, particularly in the South Florida market. Role Description This is a full-time, on-site role located in San Antonio, TX, for a Marriott Hotel General Manager. The General Manager will oversee daily operations to ensure high-quality service standards, operational efficiency, and guest satisfaction. Responsibilities include leading the hotel team, managing budgets, maintaining compliance with brand standards, and driving revenue growth. The role involves supervising customer service, food and beverage operations, and other critical aspects of hotel management while fostering a positive team culture and operational excellence. Qualifications Strong General Management and Business Management abilities with experience in hotel operations. Proven expertise in Customer Service excellence and delivering exceptional guest experiences. Proficiency in Budgeting and financial management to oversee operational budgets effectively. Knowledge of Food & Beverage management, including restaurant and event operations within a hotel setting. Demonstrated leadership, communication, and team-building skills. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Experience with Marriott brand standards and processes is a plus.
    $46k-73k yearly est. 4d ago
  • Electrical Service Manager

    Kodiak Construction Recruiting & Staffing

    Senior operations manager job in Boca Raton, FL

    Service Manager - Electrical Construction Employment Type: Full-Time | Exempt Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian Service Manager - Electrical Construction Location: Boca Raton, FL Employment Type: Full-Time | Exempt Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance. This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence. What You'll Do Lead, train, and support a team of electrical service technicians Plan and schedule service projects to meet client needs and deadlines Diagnose and troubleshoot complex electrical systems and components Ensure all work complies with safety regulations, codes, and company standards Maintain client relationships through communication, responsiveness, and service excellence Manage budgets, track performance metrics, and control operational costs Oversee tools, inventory, and equipment maintenance Conduct safety meetings, field inspections, and staff evaluations What You'll Bring Bachelor's degree in Electrical Engineering or related field (preferred) Master Electrician License or equivalent certification (preferred) Proven experience managing electrical service operations and field teams Strong leadership, communication, and organizational skills Knowledge of electrical codes, safety standards, and industry best practices Budgeting and project management experience Why Join Us Work with a reputable, growing company that values craftsmanship, safety, and integrity Lead a skilled, service-oriented team that takes pride in their work Competitive salary, comprehensive benefits, and career growth opportunities A professional culture that rewards innovation, accountability, and results If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect. Apply today and help power a culture of safety, reliability, and excellence. #ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers
    $40k-70k yearly est. 5d ago
  • General Manager

    Marquis Association Management

    Senior operations manager job in Miami, FL

    Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus. MUST HAVE JOB REQUIREMENTS: 5 Star Hospitality pedigree Combination of experience in Hotel and Residential Management Commitment and Longevity A strong Flexible demeanor Verbally Eloquent (Spanish is not a must but preferred) Capability to work directly with and under direct order of the Board Highly detailed oriented Extremely hands-on Must be a Licensed Community Association Manager DUTIES INCLUDE BUT NOT LIMITED TO: Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures. Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors. Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives. Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board. Oversee expenditures, budget management, reserve studies, reserve investments/funding. Collect and organize all documentation related to Association operations including records/books, documents, correspondence. Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct.. Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements. Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner. Constantly strive for improvements in work process and results to better meet client's expectations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Establish and maintain collaborative working relationships between departments, with coworkers and other members the team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary, according to Roberts Rules of Order. Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc.. Organizes time effectively and successfully balances the competing demands of multiple projects. Maintain accurate records, files and communication pertinent to the Association office. Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site. Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required. Possess all knowledge of assets cash balances and availability of funds for projects. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Previous On-Site experience (5+ years) Must possess strong managerial background. Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance. Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs: Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity. Must have the ability to maintain a professional demeanor and appearance at all times. Strong organizational skills and the ability to work in a fast-paced environment are critical. Knowledge of Jenark, Strongroom and Building-Link Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Paid time off Referral program Vision insurance Application Question(s): Are you within 10-15 miles from the Miami Beach area? Did you read the Must Have Job requirements in the job description? Education: Bachelor's (Preferred) Experience: Hotel / Residential Management: 5 years (Required) Hospitality: 5 years (Required) Finance /Budget: 3 years (Required) Language: English (Required) Spanish (Preferred) License/Certification: Licensed Community Association Manager (Required) Ability to Relocate: Miami, FL: Relocate before starting work (Required) Work Location: In person
    $43k-79k yearly est. 1d ago
  • Store Manager

    West Marine 4.7company rating

    Senior operations manager job in Fort Lauderdale, FL

    The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: Recruit, interview, hire, and train new staff. Conduct performance evaluations. Organize and manage staff schedules. Handle corrective actions and terminations. Oversee all store operations. Duties/Responsibilities: Manage sales, expenses, payroll, and shrinkage to meet financial goals. Utilize the Monthly Staffing Guide for optimal scheduling. Create weekly Crew Member schedules three weeks in advance. Implement programs that drive sales and enhance customer engagement. Develop strategies to boost customer count and loyalty. Collaborate with Pro Market Team Managers to grow the wholesale business. Oversee ordering processes and profit/loss management. Ensure timely execution of company communications. Maintain high customer satisfaction through exemplary service. Coach staff on product knowledge and sales techniques. Set and monitor performance goals. Enforce operational and personnel policies. Ensure accurate payroll processing and compliance with asset protection standards. Uphold legal requirements and represent the brand's values. Stay updated through training programs. Maintain flexibility in scheduling including nights, weekends and some holidays. Ensure timely completion of Omni orders. Act as "Manager on Duty" and perform additional duties as needed and/or assigned. Required Skills/Abilities: Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Effective time management and organizational skills. Strong analytical and problem-solving capabilities. Ability to prioritize and delegate tasks. Proficiency in Microsoft Office Suite or similar software. Detail-oriented with the ability to multitask under pressure. Strong leadership and management skills. Budget development and maintenance experience. Thorough understanding of company policies and practices. Flexibility for evening, weekend, and holiday shifts. Preferred knowledge of industry and products. Education and Experience: Business, Business Administration, or a related field Degree preferred, or equivalent work experience. Two years of retail management experience preferred. Physical Requirements: Continuous standing and walking throughout the retail space. Ability to wear and communicate through a headset continuously. Frequent climbing, bending, stooping, and twisting. Occasionally operate equipment, including forklifts. Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: Must be at least 18 years old. Willing to submit to a criminal background check. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!
    $26k-36k yearly est. 3d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Senior operations manager job in Pembroke Pines, FL

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 2d ago
  • Director of Field Operations

    Flagger Force 4.4company rating

    Senior operations manager job in Pompano Beach, FL

    Flagger Force, an industry leader in traffic control, is currently hiring a Director of Field Operations in southern Florida. The ideal candidate would be located in Palm Beach, Broward, or Miami-Dade County. The Director of Field Operations directs and oversees field services activities within an organization. Plans and develop policies and procedures for on-site installation, testing and troubleshooting. Being a Director of Field Operations ensures all field service projects are completed within budget/deadline to meet customers' needs. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Responsibilities A Director of Field Operations spearheads and oversees the daily field operations of a company, including its other sites within a defined territory map. They have the authority to make significant decisions based on extensive research and reviews while adhering to company standards and regulations. Duties include administrative tasks, such as overseeing the department's employment and training procedures, developing sales strategies, setting objectives and guidelines, establishing budgets, and building positive relationships with potential business partners. The Director of Field Operations will also lead and empower staff in a joint effort to reach department goals. Oversee multiple Field Managers Build and maintain client relationships at senior management levels Hold monthly one on one's with direct reports to ensure personal and company goals are being met Support Operation Services Center leadership Ensure company policies and procedures are being upheld Maintain staffing levels to meet operational demand Develops, implements and oversees field operations standards, procedures, objectives, goals, and strategies. Completes field inspections to ensure compliance with customer requirements, local, state, and federal laws and regulations as well as company policies, procedures and controls. Establishes and tracks project forecasts and budget. Recruits, interviews, hires, trains, develops and evaluates field operations staff. Plans and reviews compensation actions. May manage and review customer service and customer satisfaction surveys. May assist in the development of project reports What Flagger Force Offers: Medical, vision and dental insurance 401k w/company match Generous paid time off Paid holidays Health savings account Company paid benefits (long term disability and basic life/AD&D) Employee assistance program Tuition and education assistance Employee appreciation events Giving back to the communities we serve through paid volunteer time off Professional development opportunities Qualifications Oversight Project Management Human resources Continuous Improvement Strategic Planning Succession Planning Team Management Strong Communicator Process Improvement KPI's Performance Metrics Business Development Steel toed boots or the ability to obtain prior to employment. Bachelor's Degree and/or minimum of 10 years experience in management Preferred experience: Bachelor's degree in business management and at least 5 years' experience in Short-term Traffic Control Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation's infrastructure, utilities, and other service industries throughout the eastern United States. Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees. Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law Education Bachelors Degree
    $53k-89k yearly est. Auto-Apply 60d+ ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in North Miami, FL?

The average senior operations manager in North Miami, FL earns between $54,000 and $140,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in North Miami, FL

$87,000

What are the biggest employers of Senior Operations Managers in North Miami, FL?

The biggest employers of Senior Operations Managers in North Miami, FL are:
  1. Carnival Cruise Line
  2. Deloitte
  3. University of Miami
  4. Ryder System
  5. duPont REGISTRY
  6. Hard Rock Digital
  7. BMG
  8. Gate Gourmet Inc
  9. Amazon
  10. Lennar
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