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Senior operations manager jobs in Ohio - 4,804 jobs

  • District Manager - Central & Southern Ohio, Eastern West Virginia and Northeast Kentucky

    Aldi 4.3company rating

    Senior operations manager job in Springfield, OH

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Central & Southern Ohio, Eastern West Virginia and Northeast Kentucky Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $120,000 | Year 4 - $130,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. Works with direct reports to develop and implement action plans that will improve operating results. Ensures adherence to company merchandising plans. Plans and conducts regularly scheduled meetings with direct reports. Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team's staff positions. Approves all time-off requests for direct reports. Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. Coordinates with direct reports in the recruitment and interviewing of applicants. Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. Supports direct reports in conducting store meetings. Consults with leadership on the development of their team's strategy. Advises leadership to source external vendors for applicable services when appropriate. Liaises with regions to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures that store personnel comply with the company's customer satisfaction guidelines. Oversees and manages the appropriate resolution of operational customer concerns by store management. Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. Conducts store inventory counts and cash audits according to guidelines. Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. Identifies cost-saving opportunities and potential process improvements. Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Negotiation skills. Conflict management skills. Ability to interpret and apply company policies and procedures. Knowledge of the products and services of the company. Problem-solving skills. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Ability to stay organized and multi-task in a professional and efficient manner. Gives attention to detail and follow instructions. Establishes goals and works toward achievement. Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: Daily. Local. Company Car.
    $95k yearly 3d ago
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  • Director of Operations

    KT Holden Construction 3.9company rating

    Senior operations manager job in Lebanon, OH

    KT Holden Construction, owned by Kate and Tyler Holden, is a values-driven heavy civil construction company serving the greater Cincinnati region in both the public and private sectors. Since 2020, the company has grown to 60 employees and is known for its intentional culture and commitment to its four deeply held values: Structure Before Load, Be a Good Apple, Love the Dirt You Dig, and Honest to Greatness. KT Holden exists to build successful projects and exceptional teams while elevating the construction industry through integrity, accountability, and people-first leadership. The company is in a high-growth season with significant upcoming project opportunities and long-term aspirations, like becoming a benchmark for excellence in heavy civil construction. Position Objective KT Holden is looking to hire a Director of Operations to join their leadership team. This person will be the strategic and tactical leader responsible for all construction operations-field, project management, and shop support. This role exists to bring structure, consistency, and operational excellence to a rapidly scaling business. Reporting directly to the owners and sitting on the leadership team, this leader will drive execution, develop people, implement systems and processes, optimize resources, ensure compliance, and protect and advance KT Holden's culture as the company enters its next phase of growth. The position is essential to enabling the owners to step out of day-to-day operations and positioning the company for major project wins and long-term expansion. Position Key Responsibilities • Lead and oversee all construction operations, including field crews, project managers, and shop operations. • Actively promote KT Holden and its values to clients, partners, and the industry. • Optimize manpower, equipment, and resource utilization to minimize waste and reduce costs. • Ensure full compliance with regulatory requirements, safety standards, permits, and environmental guidelines. • Conduct regular field visits, inspections, and quality audits to evaluate performance and identify improvements. • Build structure, processes, SOPs, and operational systems to support consistent execution and scalability. • Strengthen communication flow between field and office; surface issues clearly and early. • Foster a culture of accountability, collaboration, values alignment, and continuous improvement. • Build strong relationships with clients, subcontractors, and vendors; resolve issues and maintain client satisfaction. Skills and Experiences Needed • 15+ years in the construction industry with 5+ years in operations leadership. • Heavy civil/sitework background strongly preferred. • Proven record of managing complex projects, multiple crews, and both field and office operations. • Deep understanding of the construction project lifecycle, regulatory compliance, permits, and quality standards. • Strong analytical problem-solver with the ability to drive repeatable, sustainable improvements. • Exceptional communicator capable of bridging field/office divides, interpreting nuance, and elevating issues constructively. • Skilled in building teams, developing people, and cultivating a healthy, values-aligned culture. • Financial acumen: budgeting, forecasting, job cost tracking, and resource allocation. • Must embody KT Holden's values and be energized by building a company-not just projects. FireSeeds is the retained search firm leading this hiring process. All interested candidates must apply and engage directly through FireSeeds, as we are managing all initial stages of candidate review and communication on behalf of our client.
    $70k-107k yearly est. 1d ago
  • Director of Fulfillment Operations

    Cart.com 3.8company rating

    Senior operations manager job in Columbus, OH

    Apply here to be considered for a FUTURE opening Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: * 6,000+ customers worldwide * 1,600+ employees globally * 17 warehouses nationwide, totaling over 10 million square feet of space * Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: * Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. * Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems. * Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. * Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. * Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. * Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role The Role: The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility. In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent. What You'll Do: * Manage yearly budget and own monthly P&L for assigned site * Develop Operations Managers and Managers; Develop talent and site succession plans * Own operational standardization and continuous improvement * Develop and manage key client relationships at the operations level e.g., * Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time * Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation * Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence * Provide direction and support to direct reports. * Coach to ensure career development, productivity and quality objectives are consistently achieved * Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact * Engage with broader team for support to site operations Who You Are: * Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid * Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership * High Financial Acumen * Strong communication and presentation skills * Sense of urgency to identify and rally teams to address issues * Problem solving thought process Lean thinker, continuous improvement leader * Ability to plan, direct and implement site operations to meet planned KPIs and SLAs * Organizational agility and good influencing skills What You've Done: * 7+ years of progressive Operations experience * * Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope * Experience leading culture improvements and/or transformation * Experience in Lean and Continuous Improvement methodology * Proactive, numbers driven and a anticipated planner * Business Leadership Development experience * Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) * * Wholesale fulfillment experience Top Candidates will also have: * Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience * Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). * Success during traditional holiday 'peak' ecommerce * Culture of improvement or transformation with continuous improvement experience. * Bachelors Degree Physical Demands & Working Conditions: * Able to lift 25+ lbs Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $64k-109k yearly est. 7d ago
  • Construction Operations Manager

    Rise Technical

    Senior operations manager job in Columbus, OH

    Construction Operations Manager - Pool Construction Salary: $110,000- $125,000+ (DOE) + Lucrative Bonus + PTO + 401k + Medical + Vehicle Columbus, Ohio An excellent opportunity for an experienced pool construction professional, to take on a great role with an award-winning landscaping contractor in Ohio and to progress your career by overseeing a team on cutting edge and specialist pool projects. On offer is the chance to play a key role in the production and operations of a prestigious firm. Seize the opportunity to develop your career and be recognized as being the best at what you do. This company has an excellent reputation in Ohio as being a leading specialist in landscape and outdoor living construction projects. Due to a genuine value placed on employees within this company, it boasts a significant number of long-standing team members. Your brief responsibilities will include operational leadership and team development, managing office P&L and budget forecasts, and cross-department collaboration and strategic growth. This is a fantastic opportunity for an experienced pool construction professional to take on a great role which offers the chance to join a leading outdoor construction firm, whilst working in a role offering a great overall compensation package with includes a lucrative bonus. The Role: Operational leadership and team development. Managing office P&L and budget forecasts. Cross-department collaboration and strategic growth. The Person: Experienced in pool construction. Experience leading a team. Understanding of budgets and profitability. US work Authorization. To apply for this role or to be considered for further roles, please click "Apply Now" or contact Stephen Isaacs at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
    $110k-125k yearly 4d ago
  • Director Customer Operations

    360 Recruiter Accelerator

    Senior operations manager job in Cleveland, OH

    Our client seeks an experienced Customer Operations leader to enhance satisfaction, streamline processes, and fuel growth-you'll be directing teams and syncing commercial strategies with priorities. This is an onsite role and relocation support is provided. Key Responsibilities Lead, coach mentor team to exceed customer expectations. Cultivate customer relationships by uncovering potential for sustained growth opportunities. Develop strategy for ongoing improvement and growth. Monitor KPIs, analyze feedback, and implement improvements using data insights. Manage budgets and scheduling. Collaborate with sales, operations, and product teams for seamless customer experiences. Requirements Bachelor's degree Background in Manufacturing, private label or co-manufacturing preferred. Expertise in deal negotiation, commercial proposals, SIOP process and revenue delivery. Leadership experience Operations, Lean/continuous improvement background, preferred Strong analytics, CRM proficiency, and financial acumen. Excellent communication and cross-functional collaboration skills. Relocation support is provided.
    $99k-139k yearly est. 4d ago
  • Operations Manager

    Alpha Space Control Company

    Senior operations manager job in Akron, OH

    Operations Manager - Pavement Marking Operations The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch's market presence and establish it as the preferred provider of high-quality pavement marking services in the region. Key Responsibilities Customer Relationship Management · Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients. · Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service. Business Development · Identify and pursue new business opportunities within the region to expand the customer base. · Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed. Team Leadership · Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals. · Foster a collaborative, safe, and productive work environment with clear expectations and accountability. · Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk. Project Management & Estimating · Accurately evaluate job requirements and prepare competitive, profitable estimates and bids. · Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion. Safety & Compliance · Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards. · Conduct regular safety meetings, audits, and inspections to maintain a safe working environment. Required Qualifications · 5+ years of experience in construction or the pavement marking industry · At least 3 years of experience in estimating, project management, or a leadership role · Proven ability to build and maintain strong customer relationships based on trust and service quality · Strong estimating and cost-control skills in construction or pavement marking projects · Demonstrated experience leading and motivating high-performing teams · Knowledge of OSHA regulations, DOT requirements, and construction safety best practices · Excellent communication, problem-solving, and negotiation skills Preferred Qualifications · Bachelor's degree in Construction Management, Business, or a related field (or equivalent experience) · Prior experience in pavement marking or road construction · Familiarity with estimating software and project scheduling tools Benefits · Health Insurance · Dental Insurance · Vision Insurance · 401(k) Retirement Plan
    $64k-104k yearly est. 2d ago
  • Operations Manager

    Baker Concrete Construction 4.5company rating

    Senior operations manager job in Cincinnati, OH

    Travel: Up to 75% Number of Openings: 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms. Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker. Summary The Operations Manager is accountable to the Executive and/or Regional Leadership for assisting in the development and implementation of the BURG business plan. Represents assigned BURG on the Regional Leadership Team and is accountable for BURG success including achievement of BURG SQP goals and profit targets. Leads Project Teams to achieve project specific goals. Contributes to the development and implementation of BURG and Company-wide initiatives, develops co-workers, and participates in Regional business development and planning. Responsible for safety in assigned BURG by perpetuating the IIF culture. Roles and Responsibilities The Operations Manager will possess competency in the following areas in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job. Develops Assigned BURG Business Plan Leads Project Teams to Achieve Project Specific Goals Ensures Business Goals are Achieved Accountable for Profit Results of Projects and/or Assigned BURG Directs and/or Oversees Staff within Assigned Region Accountable for Project and BURG Safety and Risk Management Processes Ensures a Safe Work Environment Participates in Training/Certifications Requirements * Bachelor's Degree from an accredited college or university and 15 years of construction experience, or 20 years of construction related experience and 10 years of experience in construction business management. At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness. Baker is an EOE Disability/Veterans Employer. Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR. Nearest Major Market: Cincinnati
    $77k-105k yearly est. 2d ago
  • Vice President Operations

    Surety HR, Inc.

    Senior operations manager job in Wadsworth, OH

    The Vice President of Operations is responsible for overseeing daily manufacturing, logistics, and workforce operations within a high-volume plastics extrusion environment. This role ensures efficient production planning, timely shipping, accurate inventory management, and effective labor oversight to support operational excellence and customer satisfaction. Key Responsibilities Production & Manufacturing Operations Plan and coordinate production schedules for 14 extrusion lines, aligning output with purchase orders and employee availability. Ensure accurate printing and application of product labels, maintaining compliance with specifications and quality standards. Monitor production efficiency and adjust schedules as needed to meet operational demands. Shipping & Logistics Schedule and process 3-5 full truckload (FTL) shipments per week. Manage and process 5-10 less-than-truckload (LTL) shipments per day. Coordinate with carriers and internal teams to ensure timely and cost-effective shipments. Procurement & Inventory Management Order and manage monthly raw material requirements based on production needs and supplier lead times, including: 200,000-400,000 lbs of PVC Approximately 50,000 boxes across 8 SKUs Approximately 50,000 cores across 8 SKUs Foam, foils, tape, and related materials Approximately 400 skids per month Maintain adequate inventory levels while minimizing waste and excess stock. Workforce Management Lead the hiring and interviewing of all temporary workers to support production demands. Assist with employee disciplinary actions in accordance with company policies and labor regulations. Support timekeeping and payroll accuracy by reviewing time clock records and verifying employee hours. Qualifications & Skills Proven leadership experience in manufacturing or industrial operations, preferably within plastics or extrusion environments. Strong knowledge of production planning, logistics, and inventory control. Experience managing high-volume raw material procurement and shipment coordination. Demonstrated ability to lead, interview, and support hourly and temporary workforce populations. High attention to detail, strong organizational skills, and the ability to manage multiple priorities simultaneously. 5+ years of experience in a leadership role within a manufacturing company Bachelors degree minimum
    $102k-173k yearly est. 22h ago
  • Director of Operations and Execution

    Senwell Senior Investment Advisors

    Senior operations manager job in Toledo, OH

    Reports To: Managing Partners Direct Reports: Associates and Investment Sales Directors Industry: Senior Housing and Care M&A Advisory About Senwell Senwell Senior Investment Advisors is one of the nation's most experienced M&A firms in the senior housing and care sector. We're a small and powerful team, specializing in portfolio and facility sales and bed license transactions across the country. The company is profitable, growing, nimble, and focused on becoming a scalable national platform that operates efficiently without requiring the founders detailed involvement in day-to-day operations. Position Overview The Director of Operations and Execution ensures the entire Senwell operation runs smoothly, efficiently, and on time. This person is a motivator and culture driver, aligning the team with Senwell's core values, creating a fun and competitive environment, and ensuring every team member executes at a high level. The Director owns the systems, processes, and accountability structure that keep all deals, projects, and people moving forward. The Director ensures that every deal follows the established checklist process, every project hits its deadlines, and every team member delivers on expectations. This role also manages internal infrastructure such as CRM systems, data organization, reporting dashboards, and marketing and technology initiatives to eliminate chaos, enforce accountability, and create scale. A critical part of this position is owning ad hoc projects. Many of these projects will be defined in real time as needs arise across the firm. The Director is expected to scope them, resource them, drive them to completion, and report progress and outcomes to leadership. The Director will build the infrastructure, rhythm, and culture required for Senwell to operate as a performance-driven, metrics-based organization. Leadership & Culture Create clarity: Translate leadership goals into weekly operating plans with clear owners, dates, and Key Performance Indicators (KPIs). Rally and motivate: Create a fun, competitive, and collaborative environment that keeps energy high and momentum steady. Celebrate wins, reinforce Senwell's core values, and drive accountability through friendly competition and recognition. Coach and develop: Run consistent 1:1s and feedback loops; upskill Associates; help Investment Sales Directors become stronger project leaders. Hold high standards: Process checklists, and data hygiene with fairness and firmness. Unblock execution: Proactively surface issues, solve cross-team bottlenecks, and bring crisp, option-based recommendations to the Managing Partners. Work effectively with 1099 producers by providing visibility, coaching, and choices while respecting their control over production. Core Responsibilities 1. Deal Process Oversight Track and report on all deals across every stage of the pipeline. Maintain dashboards showing volume, closing ratios, cycle times, and KPIs. Analyze lost deals and identify root causes to improve future close rates. Hold Investment Sales Directors accountable for timely follow-up and deal pursuit, ensuring every qualified opportunity is actively advanced and tracked. Provide weekly summary reports to the Managing Partners with status, risks, and performance metrics. 2. Team Management & Accountability (strengthened leadership language) Lead, motivate, and coach Associates and Investment Sales Directors to ensure all deliverables are accurate and on time. Run weekly internal check-ins focused on progress, issues, and next steps; drive decisions and remove blockers. Establish, measure, and maintain firmwide KPI compliance across deals, projects, and team performance, ensuring every metric is visible, accurate, and consistently reviewed. Deliver weekly producer activity scorecards shared firm-wide that show targeted touches, qualified conversations, valuations started, advisory services agreements sent and executed, and response times. Conduct quarterly reviews using measurable results tied to KPIs and goals; deliver clear feedback and growth plans. 3. Systems & Process Management Bring and implement a proven operating system that has been successfully used to run teams and workflows at scale; adapt it to Senwell's business and continuously simplify systems, tools, and processes so they are intuitive, easy to follow, and consistently executed. Own company dashboards, reporting, and KPIs; ensure metrics are meaningful, definitions are clear, low-value reporting is eliminated, and CRM/data pipelines support accurate, real-time visibility into the business. Establish and enforce clear standards for where and how all internal, client-facing, and deal-specific data and files are stored. Ensure CRM and deal data accuracy reflects true, real-time deal status and activity. Create, maintain, and continuously improve Standard Operating Procedures (SOPs) that drive consistency, accountability, and scalability. Regularly audit systems, tools, and software to eliminate redundancy and streamline the tech stack. 4. Strategic Projects & Ad Hoc Initiatives Lead major internal projects (e.g., website rebuild, client portal, SEO rollout, CRM or automation improvements). Own ad hoc projects end-to-end: scoping, resourcing, timelines, success criteria. Maintain an ad hoc project tracker and provide regular status updates to leadership. Manage contractors and vendors; ensure deliverables meet quality, budget, and schedule. Provide leadership with progress updates, risk summaries, and requests for decisions. 5. Reporting & Leadership Rhythm Weekly firm update and producer scorecards shared company-wide, live-deal checklist audit, and late-item escalations. Monthly KPI review covering activity, advisory services agreement pipeline, revenue, close-rate visibility, risks, and mitigations. Quarterly planning and dashboard roadmap review showing what changed, what is next, and success criteria. Key Outcomes Deals progress on time with full visibility and fast escalation when anything slips. Associates and Investment Sales Directors operate with clear expectations and measurable activity; origination visibility improves as advisory services agreements sent and executed trend up from baseline. Dashboards become the way the firm is managed so leaders rely on reporting rather than chase-downs. Standard operating procedures, CRM hygiene, and file standards are consistently followed. Strategic and ad hoc initiatives launch on schedule and are adopted quickly. The Managing Partners are freed from day-to-day operational follow-up and can focus on growth and strategy. New roles and capabilities are identified and proposed each quarter with clear business cases. Experience and Qualifications 8-15 years of experience in M&A operations, management consulting, or professional services operations. Background in investment banking, private equity, or healthcare advisory strongly preferred. Demonstrated experience bringing, implementing, and running a proven operating system (e.g., EOS, Scaling Up, or equivalent) that has successfully driven execution, accountability, and scale within an organization. Proven track record of leading cross-functional projects and building systems that scale. Proven project management experience, including leading complex, multi-step initiatives from concept to completion. Demonstrated people leadership that motivates teams, coaches individuals, and holds senior contributors accountable while working effectively with 1099 producers. Proven track record building dashboards that change behavior, implementing CRM and SOP discipline, and running cross-functional projects from idea to adoption. Excellent communication and stakeholder management; highly organized and process-driven; comfortable setting and enforcing standards. Compensation and Benefits Total Compensation: $110,000 - $182,000. Base and bonus broken out below. Base Salary: $110,000 - $130,000 depending on experience and capabilities. This range reflects a Director-level operations leader with strong systems and project management expertise, even if they are new to the senior housing and care M&A sector. Performance Bonus: Up to 20%-40%. Bonus allocation is based on performance against firmwide KPIs, project delivery, and company performance results. Benefits: Health insurance and retirement plan eligibility. How to Apply Don't just send us your resume - show us how you operate. We're looking for someone who has built systems, driven accountability, and made teams better. So in addition to your resume, include a note telling us about some of the following: · A time you implemented or rebuilt a system that transformed how a team operated · A messy situation you brought structure and clarity to · A project you took from idea to execution and what changed because of it · A moment where you influenced team culture or elevated performance Send your application to ************************** with the subject line: Director of Operations & Execution Senwell Senior Investment Advisors is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $110k-182k yearly 4d ago
  • Director Operations I

    Avolta

    Senior operations manager job in Cleveland, OH

    With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus Benefits may vary by position so ask your recruiter for details. Airport Location: Cleveland Airport F&B Advertised Compensation: $76,197.00 to $92,360.00 Director Operations I AO175 Purpose: The purpose of the Director of Operations I role is to manage all revenue-generating and operations activities of approximately six restaurants and staff support functions within the location, ensuring all restaurants are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned General Manager(s)and staff accountable. The DO-I is responsible for building a successful relationship with the Landlord, Unions, DBE/Joint Venture Partners, and other stakeholders. The DO-I uses broad discretion and judgment to make great leadership decisions. Essential Functions: Operations Ensures all GMs and staff recognize the importance of preparing each restaurant for next-day opening, holding GMs accountable for executing all closing and opening checklist/requirements Facilitates the development and implementation of the annual budget, financial forecasts, and other business goals and leads unit management to ensure budgeted sales and profit goals are achieved Develops, maintains, and fosters the growth of landlord, brand, and DBE partner relationships Staffing/Deployment Interviews candidates for key jobs, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the zone. Promotes HMSHost as an employer of choice within the local community Authorizes hiring, firing, advancement, promotion or any other status change of location associates Responsible for scheduling managers to ensure the branch has a leader-decision maker on-site during all hours of operations, and that all restaurants have a person-in-charge on-site during all operating hours. Holds GMs accountable for on-boarding and off-boarding of all restaurant associates, including all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes. Ultimate accountability for ensuring the collection of terminated employee badges, communicating terminations to HR Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives; accepts, understands, adopts, trains and champions all Employee Engagement behaviors Supports company recognition initiatives and develops and implements plans that will motivate and recognize restaurant staff for their contributions and performance, including using Shout-Out tools and materials. Provides restaurant staff with consistent support, coaching and encouragement necessary to achieve business goals Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurants Reads and understands financial and operational data and reports to monitor progress towards zone goals and assigns associates to meet those objectives Regularly meets and collaborates with the VPO/RDO about issues, decisions, people, and strategy, communicates leadership's vision and goals to branch leadership. Engages with Ops Controller and regional leadership on financial decisions and enacting needed controls. Makes purchasing decisions for repairs, maintenance and supplies. Is aware of Loss prevention concerns and escalates those concerns to LP personnel. Product Availability/Working Equipment Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures Ensures restaurants receive goods, process invoices, contact vendors for supply chain issues/product availability. Ensures GMs and staff are proficient in company used tools like MIV, Crunch Time, Kronos and other programs as utilized by the company. Monitor/maintain restaurant equipment, schedule routine service or repairs as needed. Champions minimization of waste, records as needed and participates in food donation program. Brand Knowledge/Proficiency Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary Embraces technology and inspires employees to understand and adopt new technologies implemented by the company Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards Develops and implements creative strategies to increase revenue Visual/Vibe/Appeal Manages the day-to-day activities of associates within the branch Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders Recognizes, understands, and utilizes subordinate leaders' strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals Ensures planned maintenance is conducted and addresses all maintenance and repair items as needed Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed. Safety Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law Holds GMs accountable for ensuring all safety standards are understood and met Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements. Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety Important information, reporting relationship, and similar roles The Director of Operations - I position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests. The position typically reports to the Regional Director of Operations within the assigned region. The Director of Operations - I position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor GM and restaurant associates' work activities during these different days and times. The Director of Operations - I position is the first position in a series of branch level leadership positions of increasing scope and complexity Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and management knowledge: demonstrated through progress toward a bachelor's degree in Hospitality Management or through varying combinations of formal post-secondary education or successful years of hands-on experience managing multiple restaurant concepts and multiple restaurant units. Restaurant experience: must have demonstrated multi-unit restaurant experience, to include brands and service styles of varying complexity (e.g.: QSR, FSR, Union, Non-Union, etc.), with overall accountability for the success and failure of those restaurants. Generally speaking, multi-unit, multi-concept management experience for a minimum of 3 years with underlying overall restaurant experience of 7 years is necessary to be successful in a small branch. Financial acumen: possesses a solid understanding of the drivers of growth and profitability and how key financial metrics are used; can easily navigate the P&L and understands the drivers of key line items that impact restaurant level profitability. Knows how to drive KPI results through behaviors versus managing the metric. Technical skills and abilities: Demonstrates knowledge of restaurant product and service quality, safety and operations standards, and ability to teach and coach these standards to a team. Builds and maintains positive relationships: Demonstrates the ability to interact with the public, team and various stakeholders in a friendly, enthusiastic and inclusive manner including clients, executive team, union representatives, branded partners and a diverse group of hourly associates. Builds high performing teams: Ability to make sound hiring decisions. Demonstrates team management, delegation and issue resolution skills; has history of leading successful teams; has developed associates and leaders; applied strong coaching behaviors and ongoing feedback on performance. Managing priorities and problem solving: the ability to manage multiple and concurrent priorities and apply critical thinking to solve problems. Uses sound communication practices to facilitate initiatives and change. Communication: Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals. Additional Information All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. To learn more about HMSHost and additional career opportunities, visit ************************ Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Nearest Major Market: Cleveland
    $76.2k-92.4k yearly 5d ago
  • Traffic Control Operations Manager

    Integrity Trade Services 3.9company rating

    Senior operations manager job in Columbus, OH

    Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO
    $40k-50k yearly est. 3d ago
  • Business Expansion and Strategy Manager

    Total Quality Logistics 4.0company rating

    Senior operations manager job in Cincinnati, OH

    About the role: As a Business Expansion and Strategy Manager for TQL you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You'll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization. What's in it for you: Competitive base salary Paid relocation to Cincinnati, OH Join a well-established, respected, industry leader and brand Unmatched opportunity through the explosive growth of existing business and new services Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: Drive the expansion of existing and new service lines in alignment with TQL's strategic growth initiatives Conduct gap analyses to assess current vs. target state operations and recommend actionable strategies Identify, lead and implement risk management and continuous improvement projects Manage cross-functional teams to ensure projects are delivered on time and within budget Support change management efforts through effective communication and training across teams and departments Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives Lead and develop a small team responsible for customer onboarding, operational best practices and performance reporting What you need: Bachelor's degree in business or a related field 3-5 years of experience in project management or business leadership Proficiency in Microsoft Office, especially Excel Experience in customer-facing roles Proven success leading change management initiatives across cross-functional teams Strong organizational skills with the ability to manage multiple projects in a fast-paced environment Strategic mindset with attention to tactical details and a bias for action Excellent communication skills with the ability to tailor messaging to different audiences Knowledge of the transportation or logistics industry is preferred Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
    $45k-63k yearly est. 4d ago
  • Operations Manager

    Allstem Connections

    Senior operations manager job in Cleveland, OH

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily plant operations for shipping & receiving, and production Introduce new equipment, products and processes Ensure regulatory, compliance and regulations Manage production floor cleanliness Qualifications 3+ years of experience in leadership role Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
    $64k-104k yearly est. 22h ago
  • Operations Manager

    Reese Consumer Health

    Senior operations manager job in Cleveland, OH

    Operations Manager - Reese Brands At Reese Consumer Health, we put Consumers First! Our diverse product portfolio includes category leading brands such as Reese's Pinworm , Reese's Colotest and new brands such as LiceGuard As Reese focuses on an aggressive growth strategy, we are looking for a technical and insight driven Operations Manager to help take our business to the next level. Founded in 1907 and headquartered in Cleveland, Ohio, Reese Consumer Health is a consumer-first, insight-driven company with nearly 120 years of expertise in manufacturing, marketing, and collaborating with retailers. Reese helps organizations create innovative OTC products and supplements, leveraging deep industry knowledge to deliver high-quality solutions across the healthcare sector. With an expanding portfolio of brands, Reese is committed to driving consumer health innovation through omnichannel strategies that reach a wide range of consumers across multiple retail and distribution channels. POSITION SUMMARY: The ideal candidate is a results-oriented Operations Manager who will provide hands-on leadership for our manufacturing facilities. Reporting to the Director of Operations, this role is responsible for the oversight of the Production and Maintenance functions across two manufacturing plants. The Operations Manager will drive operational excellence by managing Production Supervisors and leading a total team of 30-40 employees. The primary objective of this role is the execution of daily plant operations, delivering on Reese's core goals regarding Safety, Quality, Delivery, Productivity, and Cost. RESPONSIBILITIES: Achieve monthly and annual operating plan as defined by the Operations KPIs and company financial goals. Provide visible, hands-on leadership across two plant locations, ensuring consistent communication and policy enforcement at both sites. Own the talent lifecycle for the facility by partnering with HR to interview and hire top talent, while implementing training matrices that upskill staff and ensure a flexible, cross-trained workforce to cover production needs. Directly manage, coach, and develop Production Supervisors, empowering them to lead their shift teams effectively. Foster a high-performance culture among the 30-40 employee workforce, managing performance reviews, training matrices, and disciplinary actions when necessary. Facilitate daily operations meetings to align the team on shift goals, immediate issues, and production targets. Champion a safe work environment by ensuring compliance with applicable regulations, implementing high standards, and driving a continuous improvement mindset across the team. Maintain audit readiness within a GMP-regulated environment by enforcing strict adherence to Reese's Quality Management System, including production records, labeling processes, line clearance, housekeeping standards, and PPE protocols. Consistently execute on strong production schedule attainment. Optimize resource allocation and capacity planning (equipment, personnel, and materials) to support. Ensure Production delivers on customer expectations for On-Time Delivery (OTD) and Fill Rate. Oversight of the Maintenance function, ensuring preventive maintenance (PM) schedules are executed to minimize unplanned downtime. Apply Continuous Improvement and Lean practices such as standard work, 5S, problem solving, and root cause analysis to improve Operational KPIs. Drive improved asset utilization by tracking Downtime and OEE (Overall Equipment Effectiveness) trends and implementing improvement initiatives. Act as a collaborative leader, working with Quality, Supply Chain, HR, Finance, and Sales/Marketing to solve business challenges and meet Reese's goals. REQUIREMENTS: Bachelor's degree in Business, Engineering, Supply Chain, Industrial Management or related discipline. In lieu of degree, 5 years of experience in related work. 3-5 years management experience in manufacturing environment required Experience managing Front Line Supervision required Ability to handle multiple priorities simultaneously Strong communication and people leadership skills Proficient knowledge of MS Office (Word, Excel, PowerPoint) Job Type: Full-time SKILLS: Collaborative mindset with agency, digital, and sales partners. Strong technical and system management skills. Analytical rigor (research assessment, business performance data, financial assessments). Ability to assess, develop and implement innovative business solutions. Proven ability to work cross-functionally and lead teams. Collaborative, strong team player. Strong interpersonal/communications skills. Timeline/critical path management. Strong verbal and written communication skills with internal and external stakeholders and technical and non-technical audiences. Reese Consumer Health offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. SCHEDULE DEMANDS: General schedule is an 8-hour Monday - Friday assignment. Employee must be willing to work additional hours as required, including early mornings, and/or weekends. Reese Pharmaceutical is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.
    $64k-104k yearly est. 2d ago
  • Operations Manager

    Brighton Solutions, Inc. 4.4company rating

    Senior operations manager job in Cleveland, OH

    Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence. This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons. What You'll Do Lead and support supervisors and hourly staff Oversee daily production, workflow, and logistics Ensure safety, quality, and regulatory compliance Coordinate maintenance and equipment care Support hiring, training, and performance management Drive productivity and continuous improvement What We're Looking For 3-5+ years of supervisory or plant leadership experience Background in production, laundry, manufacturing, or similar operations Strong communication and people leadership skills Comfortable in a fast-paced, hands-on environment High school diploma or associate degree preferred
    $50k-70k yearly est. 2d ago
  • Bakery Operations Manager

    Killer Brownie

    Senior operations manager job in Dayton, OH

    About Us The Killer Brownie Company is a fast-growing premium dessert manufacturer known for our indulgent layered brownies. With increasing demand and plans for expansion, we're looking for a strategic and hands-on Manufacturing Manager to help lead our Bakery operations into the next phase of growth. Position Summary We are seeking a dynamic and experienced Manufacturing Manager with a strong background in CPG (Consumer Packaged Goods) production environments to lead our Bakery Manufacturing Operations. This role is ideal for a leader who can balance day-to-day operations with long-term strategic vision. You'll be responsible for supporting and developing Baking supervisors and team members, ensuring smooth operations, and driving continuous improvement across shifts. Key Responsibilities Leadership & Oversight Serve as relief for Baking Supervisors during absences, maintaining continuity and performance. Hire, train, direct and develop frontline Baking team members and emerging leaders. Foster a culture of teamwork, safety, quality and accountability. Strategic Thinking Understand and align with the company's growth plans, contributing to strategic initiatives and operational scaling. Identify opportunities for process optimization and capacity expansion. Operational Excellence Ensure production KPIs are met with high standards of quality and efficiency. Uphold and maintain high sanitary hygiene and food safety standards. Collaborate cross-functionally with maintenance, sanitation, quality, and supply chain teams. Monitor KPIs and implement corrective actions as needed. Talent Development Build a pipeline of future leaders through mentoring and structured development plans. Lead hiring efforts for manufacturing roles, ensuring cultural and operational fit. Qualifications 5+ years of experience in a manufacturing leadership role, preferably in a CPG environment. Proven ability to manage teams and drive performance. Strong understanding of Bakery or Food manufacturing, food safety, GMPs. General understanding of lean manufacturing principles. Excellent communication and organizational skills. Ability to see the “big picture” and contribute to strategic planning. Why Join Us Be part of a passionate team driving innovation in premium desserts. Play a key role in shaping the future of a growing company. Competitive compensation and benefits.
    $60k-99k yearly est. 1d ago
  • Cleveland Area Manager

    A Quality Facility Services

    Senior operations manager job in Cleveland, OH

    Now Hiring: Cleveland Area Manager! Join a Growing, Supportive Team at A Quality Facility Services (AQFS)! Ready to lead a team, grow your career, and be part of a company that truly values its people? Since 2003, AQFS has delivered high-quality janitorial and floor care services - and we're expanding in the Cleveland area! We're looking for a motivated, dependable Area Manager who takes pride in their work and wants long-term career growth. What We Offer Health Benefits (30+ hours) Paid, Comprehensive Training Referral Incentives Career Advancement Opportunities - we promote from within Salaried Position Full-Time • Mainly 5pm-1am Travel: 70% Business Casual Dress Code About the Role As an Area Manager, you will oversee daily operations, manage and develop your team, and ensure outstanding service for our clients. You'll build strong customer relationships, maintain high quality standards, and serve as the go-to leader in your assigned accounts. This role requires being on call and available on weekends when needed. Key Responsibilities Lead daily huddles + weekly team meetings Build and maintain strong customer relationships Track interactions in CRM software Support and supervise reporting supervisors Ensure all work meets customer expectations Conduct building inspections and quality audits Manage quarterly reviews Generate and oversee TAG work Hire, train, coach, and motivate staff Ensure proper staffing at all customer locations Maintain supply and tool levels in each building Partner with HR to fill open roles Hold staff accountable to company policies Identify employees ready for growth or more hours Manage labor budgets and meet labor goals Improve cleaning processes for efficiency Maintain safety compliance Oversee coverage for call-offs Communicate important updates to staff Address customer concerns promptly Ensure team goals and objectives are completed Perform additional duties assigned by the Director of Operations Skills & Qualifications Must be 18+ Reliable transportation required Dependable and able to work with minimal supervision Strong attention to detail Excellent communication + listening skills Leadership or janitorial experience preferred but not required - we will train!
    $53k-81k yearly est. 5d ago
  • Plumbing Service Manager

    Authority Brands

    Senior operations manager job in Cincinnati, OH

    Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name in plumbing services for over 25 years, and our Service Manager should share our commitment to customer satisfaction and high ethical standards. We're excited about growing our team with a like-minded, positive-thinking Operations Manager! What can joining our team offer you? The opportunity to lead a team in a supportive, professional environment. A clear career path with increasing responsibilities and pay. We prioritize promoting from within! A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, life insurance, and 401k with company match. Responsibilities: Supervise and lead a team of plumbing technicians and support staff. Provide training, guidance, and support to technicians to help them maintain high-quality service standards. Schedule work assignments, monitor job progress, and ensure projects are completed on time. Maintain positive client relationships by addressing their plumbing service needs and concerns. Ensure a high level of customer satisfaction through excellent service and timely responses. Handle customer complaints and resolve issues professionally and efficiently. Oversee the installation, maintenance, and repair of plumbing systems, including pipes, fixtures, drains, and water heaters. Ensure that technicians follow industry standards, safety guidelines, and best practices. Troubleshoot complex plumbing issues and provide technical guidance as needed. Prepare and manage the plumbing service department's budget. Monitor and control expenses, including labor, equipment, and supplies, to optimize profitability. Evaluate cost-effective solutions and procurement of materials. Implement and maintain quality control processes to ensure services meet or exceed industry standards. Conduct inspections and follow up on completed work to ensure quality and compliance. Manage plumbing parts and equipment inventory, ensuring the availability of necessary supplies. Establish vendor relationships and negotiate favorable terms for equipment and materials. Generate regular reports on the department's performance, including service metrics and financial data. Present findings and recommendations to senior management. Ensure that the plumbing service department complies with all relevant codes, regulations, and safety standards. Stay up to date with industry regulations and guidelines. Qualifications: A minimum of 5 years of verifiable residential plumbing experience required. A minimum of 5 years of experience managing teams in a residential plumbing service operation required. Ohio or Kentucky master plumber license greatly preferred. Experience using ServiceTitan a huge plus! Excellent communication, interpersonal, and decision-making skills needed. High school diploma or GED required. Associates degree in a related field preferred. Valid driver's license and a clean driving record required. Ability to pass a background check and drug screen required.
    $51k-84k yearly est. 2d ago
  • Operations Manager

    Smash Park Entertainment Group

    Senior operations manager job in Westerville, OH

    What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $65k yearly 22h ago
  • Store Manager

    Certified Oil 4.0company rating

    Senior operations manager job in Crooksville, OH

    Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team! What We Offer: Competitive Wages Professional Structured Training program Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days And much more! Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder! What you'll do: Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service! Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively. Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times. Oversee quality control, merchandising, & food safety programs in locations that offer hot food. We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary. Operate the cash register in an efficient manner In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught! Requirements: Minimum Education: High School or GED Preferred Education: Minimum Experience: 1 year retail or food experience Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory Soft Skills: Comfortable talking and interacting with guests and team members High energy Ability to move from one activity to another quickly Team oriented; willing to give extra effort to help others Computer skills are helpful Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required. Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so. Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)
    $41k-71k yearly est. 3d ago

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