General Manager
Senior operations manager job in Oklahoma City, OK
Your Opportunity:
General Manager Check Into Cash Oklahoma City, OK
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyCenter Manager
Senior operations manager job in Tulsa, OK
For almost 50 years we have helped more than half a million members reclaim their hair and their confidence. HairClub' s vision is to be the most trusted personal image and lifestyle authority while achieving accelerated growth through powerful client experiences in Centers. With over 100 locations across the USA and Canada where we provide everything from hair regrowth, hair restoration, scalp micropigmentation and much more!
HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, client experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference and help our clients confidently go after their dreams!
What you should expect to do:
• Mentor, lead and train your team to optimize development
• Increase Center's Client Retention and Growth
• Implement and execute HairClub's strategies, programs, and communications
• Staff and lead your Center team
• Drive focus on the ultimate client and employee experience
• Ensure the expectations of new, existing, and potential clients are exceeded
Qualifications:
• At least five (5) years of relevant management experience
• Relevant sales and long-term client relationship experience
• Excellent communication and team-leading skills
Measures of Success:
• Increase Center's Client Retention and Growth
• Maintain a Highly Engaged Workforce
• Meet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)
Benefits: After 90 days of employment:
401k
Dental, Vision and Medical
Paid PTO days, wellness days and Paid Holidays
A wealth of opportunities for growth and advancement
Attractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.
Uncapped Bonus Opportunity based on business growth and success of the Center
Are you a People Leader looking for a challenge and a place to GROW, look no further!
HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.
Physician / Oklahoma / Permanent / Traumatic Brain Injury / GM - Locums - Oklahoma City, OK Job
Senior operations manager job in Oklahoma City, OK
Position: Traumatic Brain Injury/General Medicine Physician Location: Oklahoma City, OK MPLT Healthcare is looking for physicians who Understand the Urgency, Never Give Up, and Have the Courage to Excel in the forever changing medical industry! We have numerous opportunities for an experienced Traumatic Brain Injury/General Medicine Physician with highly competitive pay rates in Oklahoma City, OK.
General Manager - Store Operations
Senior operations manager job in Tulsa, OK
Responsibilities:
Making sure your team gets everything done.
Leading and inspiring your team!
setting the example on work ethic, timeliness, and maturity.
helping train new employees on Chick-fil-As expectations.
Monitoring a food safe environment.
Motivating your team on the Chick-fil-A way.
This is a leadership role, what were looking for is someone that can hold people accountable, while encouraging them to continue to grow,, and help us train people in the way that Chick-fil-A and the health department need things done.
This can be a position that if youre a leader, we can grow with you in your leadership walk. But you will need to have the ability to help hold people accountable..
Available Shifts:
Full-time
Part-time
Work in a Chick-fil-A restaurant:
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business -- whether that is with Chick-fil-A or outside. Here are some of the great benefits of working at Chick-fil-A.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
As a kitchen manager, you will have a flexible schedule: your schedule will be a mix of at least one closing night per week, some mid shifts and some day shifts. Once youre fully trained, it will be very easy for us to have a set schedule for you so that you can plan your life out.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
your pay will be based on your experience as a leader, your experience in the same field of expertise, and Your job references on how you perform as a leader.
We are more than happy to pay up to $20 an hour for this, but we do need to make sure you fit the role.
Pay rate will depend on the following:
Can you help during our times of need. (early in the morning, or between 3-5pm)
Are you part time or full time?
Are you showing the leadership skills we need?
How much you know!
It's a Great Place to Work
At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
My average team member has been with me for six years, theres a reason that they stay with us so long.
REQUIREMENTS
2 years with some kind of kitchen leadership.
You will work directly for the local owner operator.
He has been with Chick-fil-A since 1988 starting at Woodland Hills Mall as a team member.
Chick-fil-A isnt just a job, youll see that this is an avenue for us to change peoples lives. Whether its for team members that we have direct contact with or its organizations that we are helping support like the Childrens Hospital or the local schools or feeding the homeless.
The average length of time that our employees work for us is about six years. This is unheard of in this type of job. Come find out why
Sr. Supply Chain Business Ops. Control Account Manager (CAM)
Senior operations manager job in Tribbey, OK
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Put your skills to the test by pushing the boundaries of what's possible. From global defense to sustainment and modernization to mission readiness, your experience and ability will make it a reality. Our programs are built on equal parts of curiosity and collaboration. Our combined effort means our customers can connect and defend millions of people around the world. With Northrop Grumman, you'll have the opportunity to be an essential part of projects that will define your career, now and in the future
Northrop Grumman Defense Systems sector is seeking a Sr. Supply Chain Control Account Manager (CAM) to join our team of qualified, diverse individuals.
**Job Description:**
+ Responsible for processes and activities within supply chain related operations to support annual operating plan within GSC across the sector.
+ Support GSC and business management leadership in developing a rigorous annual operating plan process which includes training and mentoring of division support staff
+ -Develop monthly forecasts for material sales
+ Conduct variance analysis to submitted forecasts
+ Collaborate with and coach divisions
+ Support division staff through the analysis, oversight, and status of material and IWO, delivery schedules, suppliers' commitments, risk and opportunities
+ Provide input into the future and ongoing development of tools, applications, and databases needed to perform your duties
+ Conduct ad-hoc material / Purchase Order issue research and resolution, as needed
+ Prep for and support quarterly ops reviews, monthly material sales reviews
+ Support the associated data collection and submission, as needed
+ We are seeking a qualified professional who is proficient in analyzing large amounts of data, from cost point and SAP with excellent verbal and written communication skills, and who can confidently interact with and influence all levels of the organization
**Basic Qualifications:**
+ Bachelor's degree in finance, accounting or related discipline with a minimum of 8 years of related experience; Master's degree in finance, accounting or related discipline with a minimum of 6 years of directly related experience
+ Ability to perform and apply appropriate cost accounting, pricing and estimating methods, concepts and principles
+ Ability to work as an integral member of the Global Supply team to achieve Global Supply Chain, Program, and/or sector objectives, while maintaining compliance during all stages of the proposal/acquisition process
+ Experience utilizing MS Office Suite, SAP and other business tools used in the execution of subcontracts management activities
+ Strong organizational skills
**Preferred Qualifications:**
+ Experience with Material Modules in Costpoint. Other MRP experience is also valued
+ Experience with Scheduling software such as Primavera or Microsoft Project
+ Experience with Material Management and Accounting Systems (MMAS) requirements - especially MPS Accuracy requirements.
+ Proficient in analyzing large amounts of data
+ Excellent verbal and written communication skills
Primary Level Salary Range: $103,200.00 - $154,800.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Bank Operations Supervisor - Commercial Customer Support
Senior operations manager job in Oklahoma City, OK
This position will supervise the Customer Support team within our Commercial Services Department in Bank Operations. Commercial Services is primarily responsible for providing support to our business and commercial customers over the phone and through email. Products and services supported by the team include but are not limited to online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay, investment sweeps, and cash vault services.
Position Responsibilities
scheduling, planning, and defining the daily department workflow to ensure all necessary tasks are completed timely and accurately.
Performing quality control reviews to ensure the quality of work performed meets expectations
Lead training efforts to ensure procedures are thorough, complete, followed accurately, and that sufficient depth exists for each task.
Coaching, counseling, hiring, and ongoing performance evaluations of associates.
Commercial Services supports customers in several time zones, the shift for this position will be 10am-7pm, Monday thru Friday.
Position Requirements
Must possess at least 3 years banking experience and/or management experience.
Experience in a call center environment and a college degree is preferred, but not required.
Ability to lead and motivate a team
Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and service levels must be met
Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners
Strong work ethic, critical thinking, and problems solving skills with attention to detail
Ability to escalate issues and concerns appropriately
Ability to perform specific tasks independently
Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
High degree of reliability
Other duties as assigned by management
In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
Program Manager - Vance AFB Flying Operations Support (FOS) - Enid, Oklahoma
Senior operations manager job in Enid, OK
**Contingent Upon Contract Award:** Located on site at Vance AFB, OK, the Program Manager (PM) directs all phases of the program from inception through completion. Responsible for the cost, schedule, and technical performance of the program. Participates in the negotiation of contracts and contract changes including Collective Bargaining Agreements (CBA). Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and technical performance. Develops new business or expand the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules. Identifies program problems and obtains solutions, such as allocation of resources or negotiating a change to contractual specifications. Directs the work of employees assigned to the program.
The Vance AFB mission is to train newly commissioned Air Force officers in Specialized Undergraduate Pilot Training (SUPT) utilizing a fleet of approximately 160 T-6 and T-38 aircraft. The Program Manager will oversee all aspects of aircraft maintenance including the daily flying schedule, scheduled and unscheduled maintenance, Quality Assurance, and all back shop support. The Program Manager works closely with leadership from subcontracted functions and other base contractors to ensure all contractual requirements and performance metrics are achieved. The airfield is normally open for flying operations from 0700 to 2000 local Monday through Friday and on Sundays from 1300-1700 local. Normal Maintenance Management Staff offices are from 0730-1630 local or as required to meet mission and contractual requirements.
**Job responsibilities:**
- Serves as the primary liaison with government representatives to coordinate all Program actions.
- Ensure compliance with the Site Performance Work Statement (PWS) and other contractual requirements.
- Be responsive 24/7 (or deputy program manager) to meet with government personnel on the installation within one (1) hour of notification including after normal duty hours.
- Oversee and ensure subcontractor performance adheres to the PWS and meets contractual performance metrics
- Reviews and analyzes aircraft maintenance reports and statistical data to detect trends and problem areas.
- Demonstrates continuous effort to improve operations, decrease cycle time and streamline work processes, and works cooperatively and jointly to provide quality customer service.
- Serves as a member of senior management team, in formulating and establishing organizational policies and operating procedures for the company.
- Directs, coordinates, and manages all aspects of aircraft maintenance at assigned location.
- Provides leadership to the team through effective goal setting, delegation, and communication.
- Aligns goals of the field with the company's goals, policies, and strategies.
- The Program Manager shall have the ability to meet constraints of time, cost and technical performance, while focusing on customers' needs through strong leadership, decision making, management, and communication skills.
- The Program Manager shall have recent knowledge of organizational processes, risk management, quality processes and quality management, schedule and cost control, Federal Aviation Regulations, and Aviation maintenance management.
- The Program Manager shall review, direct, and coordinate all program actions.
- The Program Manager shall be responsible for reporting monthly, quarterly and annual P&L reports.
**Requirements/Qualifications:**
* Have at least twenty years' aircraft maintenance leadership/managerial experience (USAF experience preferred) equivalent to an Aircraft Maintenance Program Manager (PM), Group or Squadron Commander, or Maintenance Superintendent and have in-depth skills in analytical and evaluative techniques to identify, consider, and resolve issues or problems concerning efficiency and effectiveness of program operations.
* Possess an in-depth comprehension of large-scale aircraft maintenance organizations and the functions and operations of other Wing/base activities (e.g., Civil Engineering, Logistics, Operations) and interrelationship between the Maintenance Directorate, AETC/A4, Air Force Materiel Command, Defense Contract Management Agency, (DCMA) and Defense Logistics Agency (DLA).
* Possess an in-depth understanding of personnel management policies, practices, and
procedures. This shall include the ability to adjust work operations to meet emergencies, the ability
to change program or production requirements within available resources with minimum sacrifice
of quantity or quality of work, and the ability to establish program objectives or performance goals and assess progress toward their achievement.
* Experience of analyzing comprehensive maintenance evaluation results and making significant operational course corrections based on that data to ensure high quality
maintenance is being consistently provided.
* Knowledge to evaluate and use a continuous process improvement program to guarantee effective maintenance operations.
* Experience in performing contractual, financial and administrative work, to include project controls, strategic management procedures and engagement in senior level communications.
* Professional verbal and written communication skills for interaction with executive decision makers, composing job descriptions, proposals, presentations and customer interactions.
* Demonstrated ability to work in a customer-facing role and as a collaborative member of a diverse team.
* BA/BS degree preferred.
* Ability to maintain confidentiality of sensitive information.
* Either possess a Secret (or higher) Clearance or the ability to attain and maintain said clearance
**Physical Requirements:**
Primarily office environment. Must have visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; at times, must be able to work in aircraft hangar environment and board / exit aircraft. At times, must be able to climb, bend, kneel, crouch, balance, and stoop. Must be able to walk particularly for long distances or moving from one location to another. Must be able to work primarily with fingers such as typing. Must be able to work at heights, subject to noise, subject to a variety of physical conditions such as proximity to moving mechanical parts, exposure to heat/cold, loud noises. Must be able to verbally communicate effectively.
**Qualifications**
**Experience**
**Required**
+ 20 years: Have at least twenty years' aircraft maintenance leadership/managerial experience (USAF experience preferred) equivalent to an Aircraft Maintenance Program Manager (PM), Group or Squadron Commander, or Maintenance Superintendent and have in-depth skills in analytical and evaluative techniques to identify, consider, and resolve issues or problems concerning efficiency and effectiveness of program operations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Program Manager - Vance AFB Flying Operations Support (FOS) - Enid, Oklahoma
Senior operations manager job in Enid, OK
Contingent Upon Contract Award: Located on site at Vance AFB, OK, the Program Manager (PM) directs all phases of the program from inception through completion. Responsible for the cost, schedule, and technical performance of the program. Participates in the negotiation of contracts and contract changes including Collective Bargaining Agreements (CBA). Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and technical performance. Develops new business or expand the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules. Identifies program problems and obtains solutions, such as allocation of resources or negotiating a change to contractual specifications. Directs the work of employees assigned to the program.
The Vance AFB mission is to train newly commissioned Air Force officers in Specialized Undergraduate Pilot Training (SUPT) utilizing a fleet of approximately 160 T-6 and T-38 aircraft. The Program Manager will oversee all aspects of aircraft maintenance including the daily flying schedule, scheduled and unscheduled maintenance, Quality Assurance, and all back shop support. The Program Manager works closely with leadership from subcontracted functions and other base contractors to ensure all contractual requirements and performance metrics are achieved. The airfield is normally open for flying operations from 0700 to 2000 local Monday through Friday and on Sundays from 1300-1700 local. Normal Maintenance Management Staff offices are from 0730-1630 local or as required to meet mission and contractual requirements.
Job responsibilities:
* Serves as the primary liaison with government representatives to coordinate all Program actions.
* Ensure compliance with the Site Performance Work Statement (PWS) and other contractual requirements.
* Be responsive 24/7 (or deputy program manager) to meet with government personnel on the installation within one (1) hour of notification including after normal duty hours.
* Oversee and ensure subcontractor performance adheres to the PWS and meets contractual performance metrics
* Reviews and analyzes aircraft maintenance reports and statistical data to detect trends and problem areas.
* Demonstrates continuous effort to improve operations, decrease cycle time and streamline work processes, and works cooperatively and jointly to provide quality customer service.
* Serves as a member of senior management team, in formulating and establishing organizational policies and operating procedures for the company.
* Directs, coordinates, and manages all aspects of aircraft maintenance at assigned location.
* Provides leadership to the team through effective goal setting, delegation, and communication.
* Aligns goals of the field with the company's goals, policies, and strategies.
* The Program Manager shall have the ability to meet constraints of time, cost and technical performance, while focusing on customers' needs through strong leadership, decision making, management, and communication skills.
* The Program Manager shall have recent knowledge of organizational processes, risk management, quality processes and quality management, schedule and cost control, Federal Aviation Regulations, and Aviation maintenance management.
* The Program Manager shall review, direct, and coordinate all program actions.
* The Program Manager shall be responsible for reporting monthly, quarterly and annual P&L reports.
Requirements/Qualifications:
* Have at least twenty years' aircraft maintenance leadership/managerial experience (USAF experience preferred) equivalent to an Aircraft Maintenance Program Manager (PM), Group or Squadron Commander, or Maintenance Superintendent and have in-depth skills in analytical and evaluative techniques to identify, consider, and resolve issues or problems concerning efficiency and effectiveness of program operations.
* Possess an in-depth comprehension of large-scale aircraft maintenance organizations and the functions and operations of other Wing/base activities (e.g., Civil Engineering, Logistics, Operations) and interrelationship between the Maintenance Directorate, AETC/A4, Air Force Materiel Command, Defense Contract Management Agency, (DCMA) and Defense Logistics Agency (DLA).
* Possess an in-depth understanding of personnel management policies, practices, and
procedures. This shall include the ability to adjust work operations to meet emergencies, the ability
to change program or production requirements within available resources with minimum sacrifice
of quantity or quality of work, and the ability to establish program objectives or performance goals and assess progress toward their achievement.
* Experience of analyzing comprehensive maintenance evaluation results and making significant operational course corrections based on that data to ensure high quality
maintenance is being consistently provided.
* Knowledge to evaluate and use a continuous process improvement program to guarantee effective maintenance operations.
* Experience in performing contractual, financial and administrative work, to include project controls, strategic management procedures and engagement in senior level communications.
* Professional verbal and written communication skills for interaction with executive decision makers, composing job descriptions, proposals, presentations and customer interactions.
* Demonstrated ability to work in a customer-facing role and as a collaborative member of a diverse team.
* BA/BS degree preferred.
* Ability to maintain confidentiality of sensitive information.
* Either possess a Secret (or higher) Clearance or the ability to attain and maintain said clearance
Physical Requirements:
Primarily office environment. Must have visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; at times, must be able to work in aircraft hangar environment and board / exit aircraft. At times, must be able to climb, bend, kneel, crouch, balance, and stoop. Must be able to walk particularly for long distances or moving from one location to another. Must be able to work primarily with fingers such as typing. Must be able to work at heights, subject to noise, subject to a variety of physical conditions such as proximity to moving mechanical parts, exposure to heat/cold, loud noises. Must be able to verbally communicate effectively.
Site Operations Talent Community
Senior operations manager job in Oklahoma
MARA's culture is built on core values that guide everything we do: Set a New Standard, Lead With Action, Defy the Odds, and Trust Each Other. These values shape a workplace where challenges are met with action and progress is constant, creating an environment where people and ideas thrive.
MARA's leadership emphasizes accountability, reliability, and collaboration across field and corporate teams, fostering strong alignment between operations, HR, and compliance. Leaders focus on setting clear expectations, training and development, and rewarding dependable performance.
Hear more about our culture here: *************************************************
MARA Hiring Event
Friday, November 21st from Noon - 6:00 PM
The Hampton Inn in Guymon (1202 NE 6th St, Guymon, OK 73942)
Multiple opportunities for Technicians and Supervisors:
Competitive pay starting at $24 an hour plus overtime
100% company paid health insurance benefits for you and your family
Highly engaged team with great leadership
Two shifts available: 12-hour day or 12-hour night
Miner Technician I: Responsible for maintaining and repairing mining equipment, ensuring efficient operations in compliance with safety standards. Troubleshooting and implementing preventive maintenance procedures will be key aspects of the role.
Shift Lead: Responsible for overseeing daily operational activities and ensuring production goals are met efficiently, safely, and in compliance with company standards. This position plays a key leadership role in coordinating team members, maintaining workflow, and supporting a culture of safety, quality, and continuous improvement.
Auto-ApplySite Operations Manager [On Site]
Senior operations manager job in Arnett, OK
About Us:
EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand.
From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain-from origination to commercial operation.
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Benefits & Perks:
EDF power solutions offers best-in-class employee benefits, including the following:
Competitive bonus incentives. This position is eligible for our annual bonus program.
Comprehensive health coverage. EDF power solutions USA provides low-cost health & wellness coverage for employees and their eligible dependents.
Rewarding 401k. EDF power solutions provides a generous matching contribution.
We are also proud to offer:
Favorable paid time off programs, including paid parental leave after one year of service.
Rewarding learning & career development and advancement opportunities.
Supportive mentorship & buddy programs.
Salary Range: The full pay range for this role is $83,000 - $138,400 annually. The target range for this position is $90,000 to $125,000 annually. We generally base our salary decisions on factors such as internal equity, candidate work and/leadership experience, educational credentials, and in some cases, candidate work location.
Scope of Job: The Operations Manager is accountable for the effective operation of a single renewable energy project that encompasses activities such as budgeting, cost management, daily optimization of planning and organization of day-to-day staff work. You will be upholding a safe working environment for your direct reports and assuring employees and contractors are adequately trained to perform day-to-day maintenance and repair activities at the project sites. It is the manager's responsibility to ensure that he/she and the team perform their job duties in accordance with all applicable policies and procedures, customers objectives, and within the boundaries of the applicable law, regulatory and contractual compliance. The ideal candidate will adhere to EDF Renewables core values, drive towards the goals of the Asset Optimization Business Unit, and understand their legal role and responsibility as a supervisor of workers in the legal jurisdiction of the work performed.
Responsibilities
Responsibilities:
Operational Management:
Develop annual budgets, plan for, and allocate all necessary resources to achieve operational goals, objectives and KPIs while embracing the delivery of a best-in-class safety performance from EDFR internal teams and all external contractors.
Monitor operational performance indicators including those attributable to financial losses, determine if they develop negative trends, identify technical performance improvement opportunities, and develop mitigation plans while keeping budget, contractual compliance, and cost management on a forefront of every decision.
Demonstrate effective communication and meeting management. Manage supply chain and execution of daily activities as it applies to the project plant.
Team Leadership/Supervision:
Assign direct reports with all applicable training and access to the development resources to assure they can effectively deliver on their day-to-day tasks and adhere to EDFR policies and procedures that are expected of them to conform to.
Provide direct reports with continuous feedback and hold the team accountable for compliance, performance delivery and working within the boundaries of all EDFR Core Values with emphasis on the importance of Safety, Teamwork and Good Sense.
Give clarity on task assignment and execution process, while emphasizing adherence to budgets and schedule. Monitor and address teams' alignment and ongoing motivation to attain the highest level of team engagement.
Contract & Regulatory Compliance:
Understand projects' permits, related laws and various related contracts language (O&M, OEM, TSAs, FSAs, LGIA, Road Use, Crossing and, Landowner Agreements etc.) and, as applicable, comply with, or help with compliance of their respective requirements.
Coordinate with EDF Renewables Operational Control Center and, as necessary, with the Off takers and Transmission Providers on all activities related to adhering to rules of ISOs, Balancing Authorities, and Regional Transmission Operators.
Collaborate with internal groups and vendors to ensure the project meets applicable NERC and FERC requirements regarding security, reliability, and maintenance.
Stakeholder Management Support:
Support stakeholders and other members of EDF Renewables in management of relationships to optimize project performance and help in delivery of project compliance (i.e., Local and County authorities, Landowners, OEMs etc.)
Other duties as assigned
Supervision of Others: Direct supervision of frontline operations staff and direct oversight of external contractors.
Working Conditions: 70% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 30% of time is spent outside of the office guiding field personnel, auditing quality of operational maintenance activities and associated safety, accommodating training needs, as well as overseeing activities performed by contractors and vendors. (Time split is dependent upon region geography and business need.)
Fiscal Responsibilities: Must work within the budget constraints of the project and as authorized by the regional head of Asset Optimization, or their delegate, while successfully following all policies and procedures.
Qualifications
Education/Experience:
High School Diploma or equivalent and driver's license required.
Previous experience with continuous improvement concepts and practices desired.
3 - 5 years' experience in a supervisory capacity successfully running industrial, manufacturing, or O&M of power plant facilities or 5 years' experience working as a site lead in renewable energy O&M environment required.
Previous experience with continuous improvement concepts and practices desired.
Skills/Knowledge/Abilities:
Must possess a valid current driver's license and successfully meet organizational requirements to operate motor vehicles.
Ability to read and interpret engineering drawings and understand technical aspects of renewable energy production.
Demonstrated thorough understanding of key safety concepts and work practices.
The candidate must also understand the requirements to perform EDF work scope under the law (ex. electrician requirement, union requirement).
Previous exposure to working with ERP/CMMS/SAP systems necessary.
Effective communication and meeting facilitation skills required.
2-year college degree or college level courses and/or certificates desired.
Knowledge of Microsoft office suite
Knowledge of budgeting principles, impact of a project's Profit and Loss statement on the overall health of the organization and the importance of active cost management desired.
Understand how to perform short- and long-term resource planning, deliver accurate inventory management.
Physical Requirements:
Must be prepared to work in combination of office/computer based working environment and, in the field, having an oversight of the operational activities of their direct reports which may include climbing wind towers, lifting heavier equipment and participating in operational activities.
Ability to lift to fifty (50) pounds.
Ability to be outside for a long time under various climate conditions.
Ability to climb Wind Turbine Generators - wind sites only.
Auto-ApplyVice President of Service Ops
Senior operations manager job in Catoosa, OK
The VP Service Operations Americas will lead service operations across the Americas. This role carries full P&L responsibility for the regional service business, overseeing multiple service hubs and field service teams with responsibility to deliver revenue from maintenance, repair and overhaul work in support of our customers. As a key member of the Americas Leadership Team, the VP will report directly to the Executive Vice President, Americas and will be based in the US.
RESPONSIBILITIES & DUTIES
* Lead and develop regional service teams to drive performance and customer satisfaction while conducting business at the safest possible level on Kelvion and customer sites.
* Deliver monthly, quarterly, and annual service revenue and margin targets.
* Expand service capabilities and geographic reach in the Americas to meet customer demand, to include use of channel partners for regional field service support.
* Interact directly with customers at multiple levels, CEO to shop floor, in representing Kelvion while driving customer satisfaction and future business opportunities.
* Implement standardized service processes and digital tools to improve efficiency and consistency.
* Maximize utilization of service capabilities and infrastructure.
* Hire, set clear expectations and follow through on deliverables.
* Foster people development and drive talent retention within service operations.
* Support strategic initiatives aimed at transformational growth and brand expansion in alignment with global objectives.
* Collaborate with cross-functional teams to align service strategies by product and market served.
* Expand market share and penetrate new industries through service excellence.
* Enhance organizational structure to scale the organization for future growth.
* Lead the Americas service organization to meet operational and financial targets.
* All other duties assigned.
OTHER RESPONSIBILITIES
* To ensure Kelvion's Standard of Excellence, which includes quality, is incorporated into every product we produce.
* Follow all company policies and procedures, including but not limited to Global Code of Business Principles, Code of Ethics and Business Conduct, Vision and Values, Operational Framework
REQUIREMENTS (KNOWLEDGE, SKILLS & ABILITIES)
* Deep understanding of service delivery processes and customer lifecycle management, to include experience with service overhaul programs, service parts sales and field service support.
* Hands-on leadership style with strategic vision and tactical execution capabilities.
* Change agent with the ability to integrate into existing teams while driving transformation.
* Willingness to travel across the Americas as needed.
* Represent the Americas region in global forums and legal entities on service-related matters.
EDUCATION AND EXPERIENCE (required levels)
* Bachelor's Degree from an accredited university program
* 10 plus years of experience in operations, leading others in a medium-sized, global organization-preferably in industrial or manufacturing environments.
* Experience working in matrix organizations; exposure to international work environments is a plus.
* Strong track record of delivering revenue targets in competitive markets.
* Skilled in managing and closing large-scale service projects.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; reach with hands, arms, and shoulders. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee occasionally will be required to hand lift and/or move objects up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Kelvion we thrive on collaboration, embracing diversity of thought, and valuing every voice. Within Kelvion creativity shines because people are listened to, their contributions recognised, and their ideas welcomed. Our flexible approach to the way we work places people's health and satisfaction as a priority, enhancing engagement and fostering career opportunities. We empower engaged individuals to grow, progress and carve their own paths within the company.
Together, We Shape the Future
Director of Operations (September 2023 Requisition)
Senior operations manager job in Oklahoma City, OK
About us Progentec Diagnostics, Inc. is a biotech company that combines cutting-edge laboratory testing and digital technologies to dramatically improve health outcomes and quality of life for people battling autoimmune conditions. We are a fast-growing start-up venture backed by some of the top investors in health and led by industry thought leaders. Our digital team designs and develops clinically validated disease management platforms as well as patient empowerment platforms that include community engagement, accurate health information, and smartphone apps.
Job Description
Progentec Diagnostics, Inc.
is a biotech company that combines cutting-edge laboratory testing and digital technologies to dramatically improve health outcomes and quality of life for people battling autoimmune conditions. We are a fast-growing start-up venture backed by some of the top investors in health and led by industry thought leaders. Our digital team designs and develops clinically validated disease management platforms as well as patient empowerment platforms that include community engagement, accurate health information, and smartphone apps.
Position Overview:
The Director of Operations will play a critical leadership role in the company and will oversee operations across lab, sales, and implementation of pharma and other collaborations. This position requires strong strategic planning, operational expertise, and the ability to lead and motivate teams. The Director of Operations will collaborate closely with various departments to drive performance, improve processes, and contribute to the overall success of the organization. The person will report directly to the CEO or COO of Progentec Diagnostics.
Responsibilities:
Strategic Planning and Execution:
Develop and implement strategic plans, in alignment with the company's objectives and vision, to drive operational excellence
Identify key performance indicators (KPIs) and establish targets to measure and monitor operational performance
Regularly evaluate operational processes, identify areas for improvement, and implement appropriate measures to optimize efficiency
Team Leadership and Management:
Provide strong leadership, mentorship, and guidance to a diverse team of operational staff, fostering a culture of collaboration, accountability, and continuous improvement
Set clear expectations, define roles and responsibilities, and ensure effective communication and coordination within the operations department
Recruit, train, and develop talent, identifying skill gaps and providing opportunities for professional growth
Operational Efficiency and Process Improvement:
Streamline operational workflows and processes to enhance productivity, reduce costs, and maintain high-quality standards
Implement best practices and standards to ensure compliance with industry regulations, quality control, and safety guidelines
Identify and resolve operational bottlenecks, obstacles, and inefficiencies through data analysis and process optimization
Adhere to the company's policies and standards and ensure that laws and regulations are being followed
Cross-Functional Collaboration:
Collaborate closely with other departments, such as Research and Development, Lab Operations, Quality Assurance, Human Resources, external partners, and supply chain, to ensure seamless coordination and alignment of operational activities
Foster effective communication channels to facilitate information sharing, problem-solving, and decision-making among different teams
Participate in cross-functional initiatives and projects to drive business growth, improve customer satisfaction, and enhance operational effectiveness
Performance Monitoring and Reporting:
Establish and monitor key performance indicators (KPIs) to evaluate operational performance, track progress, and drive continuous improvement
Prepare regular reports and presentations for senior management, highlighting operational achievements, challenges, and opportunities for improvement
Analyze data and provide insights to inform strategic decision-making and resource allocation
As needed, perform various duties required to successfully fulfill the functions of the position
Knowledge, Skills, and Experience
Minimum 5 years' experience in operations management required, preferably in the diagnostic or healthcare industry
Demonstrated capabilities in strategic planning, process improvement, and project management
Exceptional leadership skills with the ability to motivate and develop teams
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
Strong communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization and partner organizations
Familiarity with regulatory requirements and industry standards in the health sector desirable
Proficiency in using relevant software and tools for data analysis and reporting
Education:
Required: Bachelor's degree in business administration, operations management, or a related field
Preferred: Master's degree in business administration, operations management, or a related field, MBA
Work authorization:
Must be eligible to work in the US. We are unable to sponsor visas for this position at this time.
Job Type:
This is a full-time, W2 position. The role is remote; occasional travel to office location and industry conferences may be required. Hiring is contingent upon a satisfactory Background Check.
Salary will be commensurate with experience. Progentec considers a range of factors, including educational background and work experience, when determining compensation. Progentec is committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Director of Operations
Senior operations manager job in Red Rock, OK
Job Description
About Us Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries. Our organization supports federal, commercial, and tribal clients providing numerous services.
Position Summary
The Director of Operations will oversee daily operations and the complete federal contract lifecycle, ensuring efficient performance, compliance, and growth. The right candidate plays a critical cultural role-shaping the company's growth, collaboration, and delivers on its mission.
OMG is proactively identifying talented professionals who embody our entrepreneurial spirit and commitment to service. This position is not currently funded but is expected as part of upcoming program requirements. Candidates will be notified as funding and hiring timelines are confirmed. We encourage any applicants who are interested in applying.
Required Qualifications
A bachelor's degree in business administration or a closely related field is required: a master's degree in a related field is a plus.
Established ability to manage high-performing contract delivery teams and cross-functional support groups, optimizing internal operations through innovative contract management practices.
A motivated self-starter and seasoned professional with a track record in a directorial or senior operational leadership role; within a federal contracting firm industry is ideal.
Capable of introducing new ideas and fresh perspectives while remaining operationally sound and mitigate risk.
Demonstrates strong responsibility, innovative thinking, and creative problem-solving abilities, consistently fostering success and making sound business decisions.
Comprehensive experience in supporting both direct awards and competitive bids, coupled with broad insight into the routine workflows and functional operations of individual departments.
Strong understanding of GSA, 8(a) STARS, HUBZone, and IDIQ/GWAC contract structures.
Solid knowledge of FAR basics, subcontract management, invoicing, and compliance.
Proven track record of inspiring and motivating teams, fostering cross-departmental trust, and effectively engaging with employees at every organizational level.
Preferred Qualifications
PMP certification (is a plus).
Experience working with tribal, 8(a), or disadvantaged small businesses.
Familiarity with establishing scalable operational infrastructure in a high-growth environment.
Key Competencies
Operational leadership • Program management • Contract lifecycle oversight • Compliance • Process improvement • Financial acumen • Team development • Government customer engagement • Strategic planning
Equal Employment Opportunity (EEO) Statement
Otoe-Missouria Group, LLC (OMG) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected under federal, state, or local law. We are committed to fostering an inclusive and diverse workplace.
Center Operations Director
Senior operations manager job in Tulsa, OK
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities
Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
Work with clinicians to support staff competency regarding all patient care needs
Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Bachelor's degree preferred
Some college courses from an accredited college or university or equivalent education and experience
In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
Customarily has at least three or more years of work leadership or operations management experience
Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Strong service mentality and a focus on achieving all aspects of defined service standards
Excellent telephone and personal etiquette
Warm, positive, energetic, and professional demeanor
Effective oral and written communication skills
Tactful and diplomatic communication style
Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
Performance assessment skills
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Ability to resolve colleague, client, and patient issues in an effective and timely manner
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyCenter Operations Director
Senior operations manager job in Tulsa, OK
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities
Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
Work with clinicians to support staff competency regarding all patient care needs
Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Bachelor's degree preferred
Some college courses from an accredited college or university or equivalent education and experience
In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
Customarily has at least three or more years of work leadership or operations management experience
Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Strong service mentality and a focus on achieving all aspects of defined service standards
Excellent telephone and personal etiquette
Warm, positive, energetic, and professional demeanor
Effective oral and written communication skills
Tactful and diplomatic communication style
Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
Performance assessment skills
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Ability to resolve colleague, client, and patient issues in an effective and timely manner
Auto-ApplyProject Manager - Clinical Operations
Senior operations manager job in Oklahoma City, OK
Position Title:Project Manager - Clinical OperationsDepartment:OUHP Clinic AdministrationJob Description:
General Description: Provides project management support to leadership ensuring appropriate and timely communications, developing project plans and milestones, and ensuring successful outcomes. May oversee assigned project staff and/or functional and operational goals. Aligns project outcomes to achieve financial, quality, and service goals.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Project Management. Effectively manages a variety of projects to ensure financial, quality, service, and operational goals are achieved.
Employee Development. Responsible for day-to-day management and development of department staff utilizing development tools, such as performance evaluations and conducting performance management planning.
Resource Management. Ensures that the department has the infrastructure and resources required to perform its role effectively and efficiently (i.e. data, tools, subject matter experts, etc.).
Time Management. Monitors department time lines to ensure resources are available and applied appropriately to achieve desired performance goals in a timely manner.
Process Improvement. Provides support to 3 - 6 process improvement efforts annually, which are expected.
to dramatically improve operating performance. May provide best practice examples from other healthcare organizations or industries.
Supervision. Oversees a department which acts as an internal and/or external consulting group providing.
process facilitation support as well as rigorous analytical support to project teams.
Assessment. Provides active tracking tools and risk management summaries for all projects.
designated by senior leadership and summarizes individual projects progress and risks to senior leadership either bi-
weekly or monthly.
Personal Development. Keeps abreast of recent trends and developments in process innovation and project management in the healthcare field as well as in related industries.
Communication. Maintains effective internal and external communication regarding the process innovation and project management efforts, while providing timely information to executives, senior management and physicians throughout the system and the State. Provides consultative, coaching, or mentoring services to leadership, department staff, and outside entities as appropriate.
Public Outreach. Participates in meetings and on committees and represents the department in community outreach efforts. Oversees the development and implementation of communication plans.
As Needed. Performs various duties as needed to successfully fulfill the function of the position.
General Responsibilities:
Performs other duties as assigned.
Minimum Qualifications:
Education: Bachelor's Degree required. Master's degree preferred.
Experience: Minimum of 4 years of experience in professional healthcare or healthcare consulting that included some experience managing or leading multiple projects.
License(s)/Certification(s)/Registration(s) Required: None required.
Knowledge, Skills and Abilities:
Excellent verbal and written communication skills, presentation and facilitation skills.
Proven ability to solve complex problems effectively and manage multiple high priority deliverables.
Excellent problem solving and project management skills.
Proficient with the use of Microsoft Office tools.
Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Auto-ApplyManager of Operations with GRA Services International
Senior operations manager job in Oklahoma City, OK
Job Description
Why This Role Exists:
GRA Services International is growing fast. We are expanding from 8,500 square feet by adding an additional 25,000 square feet, implementing automation, increasing chemical production and storage, and scaling our systems.
Growth is exciting, but it also creates pressure.
We are looking for a Manager of Operations who wants ownership, not oversight. Someone who sees gaps, friction, and inefficiencies and feels compelled to fix them.
If you are a hands-on leader looking for a role where you are actively involved in execution, problem-solving, and building scalable systems in a fast-moving environment, this role will feel energizing. If you enjoy building order out of complexity and being accountable for results, keep reading.
What We Offer:
Total compensation of $100,000 to $150,000.
Benefits:
GRA covers employee, spouse, and children through CrowdHealth
Profit sharing eligibility after 12 months
Formal Sandler sales and leadership training as part of your development at GRA
What You Will Own:
Inventory and Production Oversight
Maintain accurate inventory, forecast materials, and ensure production has what it needs without delays
Procurement and Vendor Management
Source and negotiate with domestic and international vendors, manage logistics and freight, and maintain strong supplier relationships
Facility Expansion and Automation
Coordinate the 25,000 square foot buildout, work with contractors and engineers, and support the rollout of new automation systems
Safety, Compliance, and Quality
Implement and reinforce OSHA and EHS standards, chemical handling requirements, SDS, labeling, and quality control processes
Operational Leadership
Oversee daily warehouse and production operations, build SOPs, improve workflows, and communicate clearly with a bilingual team while maintaining accountability
Financial and Analytical Support
Assist with budgeting, forecasting, cost analysis, and procurement planning to support strong operational and financial decision making
What You Will Need to Be Successful:
Minimum of 3 years experience in manufacturing, industrial, or chemical operations
Strong procurement and negotiation background with domestic and international vendors
Knowledge of inventory systems, logistics, and material flow
Project management experience working with contractors, engineers, and facility buildouts
Working understanding of OSHA and EHS standards
Ability to build scalable processes, systems, and workflows
Analytical mindset with confidence in data driven, cost based decisions
Leadership style rooted in humility, consistency, and accountability
Willingness to ask questions, raise concerns, and offer solutions
Coachable mindset with openness to learning and improvement
Long term perspective with the ability to stay steady through growth and change
Preferred:
Bilingual Spanish
What Success Looks Like:
Within the first 6 to 12 months, the right person will:
Bring clarity and predictability to inventory, procurement, and production flow • Reduce operational surprises through better forecasting and systems
Lead the execution of our facility expansion and automation rollout
Strengthen safety, compliance, and chemical handling discipline
Build scalable SOPs and workflows that support continued growth
Act as the operational backbone of the company
What Will Make This Role Challenging:
Systems are evolving while the business continues to operate at full speed
You will work across warehouse, production, vendors, contractors, and leadership
Not everything is documented yet and you will help create structure
You will need to ask hard questions and raise issues early
This is an on site, hands on leadership role
Schedule:
This is an on-site position at our Oklahoma City facility
Monday to Friday 8:30 AM to 4:30 PM
Final Up-Front Contract:
This role is not about maintaining operations. It is about building them for scale. We will both decide together if this is the right fit.
If you are looking for a role with real ownership, clear accountability, professional development through Sandler training, and the opportunity to directly shape the future of a growing company, we should talk.
If you prefer predictability, minimal change, or purely strategic roles without hands on execution, this likely is not the right role and that is okay.
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Service Operations Manager
Senior operations manager job in Oklahoma City, OK
At Willborn Fueling Systems, we don't just build or repair fueling systems, we keep entire businesses running. From gas stations and truck stops to aviation and fleet operations, our customers rely on us for fast, accurate, and dependable service. That doesn't happen by accident. It happens because of great leadership.
As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance...driving operational excellence and customer satisfaction while growing the next generation of technicians and leaders.
This is a hands-on, results-driven leadership role with real responsibility and visible impact. You'll spend your days making decisions that keep trucks rolling, customers loyal, and revenue growing.
What You'll Do
You'll own the results of our service department-ensuring it runs like a high-performance machine.
Fix It Right - First Trip, Every Time
* Coach and audit technicians to ensure accurate diagnoses and lasting repairs.
* Track service trends and eliminate recurring issues.
* Manage warranty processes and regulatory documentation with precision.
* Follow up with customers to make sure every call ends in satisfaction.
Fix It Fast - Keep the Fleet and Crews Moving
* Ensure the right people, parts, and tools are ready before the work begins.
* Oversee dispatch and scheduling to maximize productivity.
* Remove bottlenecks, delays, and wasted steps in real time.
* Implement smarter systems to speed up communication and results.
Fix It Profitably - Grow and Scale the Business
* Meet or exceed revenue and margin goals.
* Use data and KPIs to make informed decisions, not guesses.
* Minimize non-billable time and maximize customer retention.
* Strengthen customer relationships through proactive communication.
Lead People - Build, Train, and Grow the Best Team
* Recruit and develop top-tier service technicians.
* Set clear expectations and hold the team accountable.
* Build succession plans and leadership pipelines.
* Foster a culture of safety, teamwork, and high performance.
What You'll Need
* Experience leading teams in fueling systems, electrical, mechanical, plumbing, or instrumentation service work.
* Strong leadership and organizational skills-you're steady, assertive, and solutions-oriented.
* A passion for process improvement and accountability.
* Must be 30 years or older with a valid driver's license and clean driving record.
* Ability to pass a background check and drug screening.
* Proven track record of developing and leading effective teams.
* Strong business acumen.
* Must have a high school diploma.
* Must be able to pass pre-employment drug & background check.
What You'll Get
* Competitive Salary based on experience and results.
* Medical, Dental, and Vision Insurance with multiple plan options.
* Company-Paid Life Insurance ($25,000).
* Company-Paid Long-Term Disability Coverage.
* Optional FSA, HSA (if eligible), Short-Term Disability, Critical Care, Supplemental Life, and even Pet Coverage.
* Two Weeks of Paid Time Off (PTO) per year, accruing and increasing with tenure.
* Eight Paid Holidays per year.
* Cell Phone Reimbursement.
* Steel-Toed Boot Allowance.
* 401(k) Retirement Plan with company match.
* Paid training, continuing education, and career growth opportunities.
Why You'll Love It Here
You'll join a team that takes pride in their craft, supports one another, and believes in doing what's right...every time. You'll lead people who fix problems others can't, and your leadership will shape how customers experience our brand for years to come.
This isn't a job. It's a chance to lead a department that fuels progress, one service call at a time.
Ready to lead something that matters? Apply now and help us build the future of Willborn's service operations.
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Operations Project Manager- Tulsa
Senior operations manager job in Tulsa, OK
At Refined Technologies, we believe operating with an
eternal purpose fuels excellence
. This guides everything we do; it gives us a purpose that is greater than ourselves. RTI is the leader in the chemical cleaning segment of the refining industry, providing patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While focused on clients, we are fueled by our mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit.
We are a fast-paced, dynamic, and entrepreneurial-minded organization full of servant-hearted leaders. Want to know more about our culture? Check out the RTI Playbook. If you're ready for your work to matter, we're ready to hear from you!
We are always looking for talent for our Operations Project Manager team - we are growing fast! Our locations include Beaumont, Baton Rouge, Chicago, Corpus Christie, Clear Lake, Gulf Coast, West Coast, Rockies, and Tulsa. *This posting is for US locations only.
RTI employs a staff of Operations Project Managers that are highly experienced in operating petroleum refining and/or chemicals processes and equipment. Daily, our Operations Project Managers work with refinery operations personnel and turnaround professionals to plan and carry out process unit shutdown, clearing, and chemical cleaning strategies.
Requirements
Duties & Responsibilities
Leads and builds diverse teams of people (RTI, client, other contractors, etc.) during implementation of a project designed to execute clearing and cleaning activities in refineries.
Independently creates, reviews, and implements MOC-level clearing and cleaning plans using computer-based documents and developer programs, and in-depth industry knowledge.
Follows and implements best practices through consistent use of RTI's project planning and execution Roadmap.
Trains appropriate client personnel on RTI's cleaning and clearing strategies, acts as a resource for colleagues with less experience.
Follows-up with clients to ensure that we meet or exceed their expectations; communicates results internally and resolves shortfalls.
Conducts business in a safe manner consistent with RTI's Core Behaviors, with an emphasis on a servant's heart and competitive urgency.
Builds key relationships with multiple levels of employees at our client companies.
Controls costs through daily prudent decisions.
Identifies and implements operational efficiencies both internally (RTI) and externally (client) by taking a new perspective on existing solutions.
Ensures that effective JSAs are completed and reviewed and adheres to all client site entry and safety requirements.
Onsite safety liaison for projects in his/her control, performs work safely in all plant settings; identifies potential safety incidents, escalates, and mitigates as necessary to prevent incidents from occurring; communicates to clients and internally to share lessons learned.
Completes Incident Reports and participates in cause finding and corrective action.
Completes all project close out tasks and documentation.
Supervisory Responsibilities
· On some occasions will be a Lead Operations Project Manager, having responsibility for others on the team.· Provides direction to part-time Operations Project Technicians.
Requirements
Minimum Qualifications
· 5 + years of refinery, upgrader, gas plants or chemical plant operations experience, and/or successful completion of Process Technician program.
· 2 years of experience independently and efficiently planning projects.
· 2 years of experience diagnosing and solving complex operational problems in a refinery setting.
· Knowledge and understanding of complex process units and piping circuits gained through refinery operator experience.
· Demonstrated ability to quickly master software tools.
· History of consistently safe work practices in operational settings.
· Demonstrated ability to clearly and confidently communicate plans to plant personnel at multiple organizational levels.
Additional or Preferred Qualifications
· 1 year of experience in a lead turnaround role strongly preferred.
· Demonstrated evidence of RTI core behaviors:
· Displaying a servant's heart: helping others, giving credit, humility in our actions and words, and appreciation for the contributions of others.
· Exhibiting enthusiasm: strong work ethic, investment in relationships, driven to excel.
· Lead with empathy: care and compassion in our interactions, connect everyone's gifts with organization and client needs, listening actively and responding thoughtfully.
Working Conditions / Physical Demands
The Company requires passing a pre-employment physical in which an objective medical professional will determine whether you can safely meet the physical demands of the position.
· Duration of Workhours During Project Executions:·
Typically, 12 continuous hours that may extend up to 16 - 18 hours if an emergency need exists, for up to 14 days in a row.
· Day shift and/or night shift.
· Working Conditions During Project Executions:
· Uneven or unstable ground, and wet, muddy, or slippery surfaces and footings.
· Outside locations in extreme temperatures and weather conditions including wind, rain, snow, and other forms of inclement weather.
· Routine, intermittent exposure to noise more than 85 dBA-TWA.· Physical Demands:· Work at heights up to 200 ft/ 45m accessed via stairs, climbing ladders, or critical lifts by cranes. This requires an ability to climb ladders and stairs without issue.
· Lifting and carrying up to 40lbs., without assistance.· Pushing / pulling up to 100 lbs., without assistance.
· Standing and walking for up to 12 to 16 hours daily with minimal rest breaks. May exceed 10,000 to 15,000 steps per day.
· Bending and stooping repeatedly and performing task including twisting or turning valves and using wrenches and hand tools.
Travel Requirements
Ability to travel to outlying markets for supporting a growing list of clients across North America and International Markets and spend 100 - 150 nights per year away from home.
About Refined Technologies
RTI is a global industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. RTI helps those who fuel the world produce energy more effectively by delivering safe, fast, and predictable shutdowns in upstream and downstream facilities through innovative operations teams and revolutionary cleaning technologies.
Environmental Services / Custodial Operations Manager 2
Senior operations manager job in Tulsa, OK
Role OverviewSodexo is seeking a 2nd-shift Environmental Services / Custodial Operations Manager 2, for Hillcrest Hospital South in Tulsa OK. Hillcrest Hospital South is a full-service 180-bed facility located in south Tulsa. The hospital offers a comprehensive range of inpatient and outpatient services utilizing cutting-edge technology in a welcoming community environment.
What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringexperience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;strong leadership skills and ability to drive program compliance and reach project target dates of completion;ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have in-depth knowledge of housekeeping systems and procedures;floor care experience and expertise experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;have 3-5 years previous custodial / housekeeping or similar management experience.
, in a hospital, healthcare experience preferred but not required;proficiency with computers and other technology; the ability to speak Spanish is preferred (not required) and would assist in managing this workforce; andthe ability to work a 2nd shift (2:00pm to 11:00pm) Monday through Friday with alternating weekends and holidays.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services