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  • Senior Manager, Research Operations - The Angeles Clinic & Research Institute

    Cedars-Sinai 4.8company rating

    Senior operations manager job in Los Angeles, CA

    Join Cedars-Sinai! Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's “Best Hospitals 2024-2025” rankings. Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why we have been recognized nine years in a row on the “Best Hospital” Honor Roll by U.S. News & World Report. The Angeles Clinic & Research Institute has established an international reputation for developing new cancer therapies, providing the best in experimental and traditional treatments, and expertly guiding and training the next generation of clinicians. Our board-certified fellowship-trained medical oncologists, surgeons, immunotherapists, pathologists, and dermatologists work closely together to advance cancer care. We are committed to bringing innovative therapeutic options to all our patients with cancer. Why work here? Beyond an outstanding benefits package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of care we strive for. Join our team and contribute to groundbreaking research. The Senior Manager, MN Research Operations provides strategic leadership to the clinical, regulatory, and financial units of the assigned CRO. Directs managers/supervisors assigned to these units within the CRO by establishing and implementing operational standards and monitoring progress and compliance. Serves as the subject matter expert on best practices on clinical trial management, regulatory requirements. Responsible for the strategic expansion and ongoing achievements of the CRO, in partnership with the Director of Operations and Medical Director. Primary Duties and Responsibilities: Responsible for the strategic planning, organizing, and oversight of the TACRI CRO including the development of strategies for patient recruitment, compliance, performance and quality improvement, operational efficiency, and employee engagement. Ensures the development of TACRI's clinical research infrastructure that supports the clinical research community and is consistent with expectations of NCI-designated Cancer Centers as outlined in the Cancer Center Support Grant (CCSG) guidelines. Ensures that all institutional, local, state, and Federal Regulations, Good Clinical Practice (GCPs), ICH, and IRB requirements are met and that all research programs within TACRI are structured to continue to meet these expectations. Supervises a team of highly skilled and efficient clinical research staff charged with upholding the same expectations and requirements including continued focus on increasing efficiencies, improving quality control, and providing a robust training and education program. Provides expertise, guidance, and oversight to the operational units within the CRO (clinical, regulatory, finance, quality, training, information systems, etc.). Supports the implementation and/or maintenance of requirements as outlined in the National Cancer Institute's, Cancer Center Support Grant guidelines relative to all clinical research requirements (i.e. Clinical Protocol and Data Management, Accrual of Women and Underrepresented groups to clinical trials and associated Data Tables). Supervises the development, implementation, and updating of standard operating procedures (SOPs) to ensure consistent, safe, and efficient management of clinical trials and continuous improvements in the fiscal integrity of clinical research activities. Administrative management of the electronic systems used to monitor CRO performance and efficiency and participation in the development or the selection of institutional systems that would impact the CRO operations and conduct of clinical research in the TACRI. Provides oversight for generation of monthly reports including but not limited to CRO performance, accrual, monitoring, time to activation, audit visits, and financial performance. Ensure accuracy of clinical trial information in all CTMS, clinical trial databases, and tracking systems. Ensure quality, timely, and accurate data and report submission. Assists in the growth of TACRI clinical research program throughout Cedars-Sinai Cancer Network and Affiliate sites alongside institutional leadership. Integration of Cedars-Sinai and the TACRI central research administration initiatives and serve as a pilot for expanding clinical research support services enterprise-wide as appropriate. Represents the TACRI CRO on Health System committees and task forces. Serves as liaison to advance clinical research interests including participation in community outreach. Oversees financial resources, development, and management of clinical trials budgets; and in conjunction with the Executive Director of the CRO and TACRI Finance Director prepare, monitor, and forecast the CRO annual operations budget. Responsible for the full range of supervisory functions, including assessing staffing needs; interviewing and evaluating candidate qualifications; hiring and onboarding new team members; maintaining and enhancing staff competence through ongoing training and development; assigning and reviewing work; evaluating performance; recommending compensation actions; and administering disciplinary measures up to and including termination of employment, in accordance with organizational policies and procedures. Serves as an effective leader by fostering a positive and supportive work environment that encourages self-directed staff, promotes professional growth and contribution, and applies human resource policies fairly and consistently. Qualifications Educational Requirements: Bachelor's degree in related field. Master's degree in Science or related field preferred. Experience Requirements: 5 years of experience in clinical research required. 4 years of managerial level experience required. Evidence of progressive leadership experience. Knowledge and/or experience with NCI CCSG expectations is preferred. Previous experience coordinating and managing oncology clinical research programs preferred. #Jobs-Indeed #LI Req ID : 13101 Working Title : Senior Manager, Research Operations - The Angeles Clinic & Research Institute Department : Angeles Research Inst Business Entity : Cedars-Sinai Medical Care Foundation Job Category : Academic / Research Job Specialty : Academic/Research Services Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $57.33 - $94.60
    $57.3-94.6 hourly 1d ago
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  • Senior Operations Manager

    Pop Mart

    Senior operations manager job in Los Angeles, CA

    Culver City, CA POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $114k-169k yearly est. 3d ago
  • Director of Revenue Cycle Operations -248978

    Medix™ 4.5company rating

    Senior operations manager job in Los Angeles, CA

    🌟 Director of Revenue Cycle Operations 📍 Los Angeles, CA 90071 (Onsite) 💰 $166,000-$197,000 / year 📝 Contract To Hire | Full-Time | Onsite Are you a hands-on revenue cycle leader who thrives in complex healthcare environments and knows Epic Revenue Cycle inside and out? This is a high-impact opportunity to step into a Director-level role, reporting directly to the CFO, where your expertise will shape strategy, performance, and long-term operational success. This contract-to-hire role offers the chance to prove impact quickly and transition into a permanent leadership position within a mission-driven healthcare organization. 🚀 What You'll Lead You'll provide strategic and operational oversight across the full revenue cycle, including: Professional & facility coding Charge capture and billing Denials prevention, follow-up, and appeals Payment posting and reconciliation Patient billing and customer service support You'll ensure processes are efficient, compliant, and aligned with organizational goals, serving as the primary revenue cycle leader and trusted advisor to executive leadership. 🖥️ Epic Revenue Cycle Expertise You'll act as the Epic Revenue Cycle subject matter expert, driving optimization and performance across: Resolute Professional & Hospital Billing Cadence / Prelude (registration impacts) Charge Review & Claim Edit work queues Reporting, dashboards, and KPIs You'll partner closely with IT, clinical, and operational teams to improve clean claim rates, reduce denials, and accelerate cash collections. 🏥 Payer & Regulatory Leadership (California-Focused) Deep expertise in Medi-Cal (FFS & Managed Care) Strong understanding of commercial payers and workers' compensation Ensure compliance with state and federal billing regulations Lead payer communications, audits, escalations, and denial resolutions 📊 Denials & Performance Management You'll own the denial strategy and performance metrics, including: Days in A/R Denial rates and root-cause trends Clean claim rate Cash collections You'll deliver clear, actionable insights to the CFO and executive leadership. 👥 Team Leadership & Development Lead and mentor a small, high-impact billing team Foster a culture of accountability, collaboration, and growth Provide coaching, performance reviews, and succession planning 🤝 Cross-Functional Collaboration Partner across clinical, patient access, finance, compliance, and IT teams to ensure end-to-end revenue cycle alignment and continuous improvement. ✅ Required Qualifications Bachelor's degree in Healthcare Administration, Finance, Business, or related field 7+ years of progressive healthcare revenue cycle experience Strong hands-on Epic Revenue Cycle experience (required) Deep knowledge of California billing regulations and Medi-Cal Proven leadership across coding, billing, denials, posting, and customer service Excellent analytical, communication, and problem-solving skills ⭐ Preferred (Nice to Have) Consulting experience Epic Revenue Cycle certifications Experience in pediatric, orthopedic, or specialty hospital settings Background in smaller hospital or health system environments 🎯 Why This Role Stands Out Contract-to-hire pathway to long-term leadership Direct visibility and partnership with the CFO High-impact role with autonomy and influence Stable engagement with fast interview feedback (24-48 hours) Opportunity to shape and optimize Epic-driven revenue operations If you're a strategic yet hands-on revenue cycle leader ready to make an immediate impact and grow into a long-term Director role, this is a standout opportunity in the Los Angeles market.
    $166k-197k yearly 1d ago
  • Vice President of Operations

    Ciresimorek

    Senior operations manager job in Santa Monica, CA

    Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management with current P&L responsibility Preferred Requirements: MBA degree The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.
    $143k-226k yearly est. 1d ago
  • Paper Mill Operations Manager

    Korn Ferry 4.9company rating

    Senior operations manager job in Oxnard, CA

    Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an Operations Manager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations. The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success. Requirements: Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree 7+ years' experience leading power & turbine generator operations Proficient at managing outages, shutdowns and start-ups in a Paper Mill Proficient at managing, scheduling, and training multi-functional teams in a Union Environment SE# 510736747
    $93k-143k yearly est. 2d ago
  • Real Estate Team Director Of Operations

    Wizehire, Inc.

    Senior operations manager job in Santa Monica, CA

    Are you a systems-driven leader who believes structure is the secret to scalability - and loves creating order that helps a business thrive? O'Connor Estates, a boutique real estate firm co-founded by sisters Claire and Sam O'Connor, closed nearly $40M in 2024 with its signature “vibe flipping” approach - recently featured in HousingWire. We're now seeking a Director of Operations to lead our next phase of growth. This is a career-defining role for an experienced, polished real estate operations professional (active CA license required) who thrives in a high-performance, design-forward environment and takes pride in delivering an exceptional client and team experience. The Details Salary: $120,000 - $150,000 in addition to a team performance bonus Benefits: Paid vacation, holidays, and sick leave. Contribution toward medical benefits. Hours: Full-time, M-F (9-6) with some flexibility from time to time in the evenings and occasional weekends for emergencies. Location: Santa Monica, CA. You live within a 40-minute commute of Santa Monica, CA. You have daily access to a personal vehicle that you can drive for work-related tasks. You have a driver's license and you carry insurance. Responsibilities The Role As Director of Operations, you'll be the operational architect behind a high-performing team - ensuring every system, process, and client touchpoint runs seamlessly. From listings and transactions to team accountability and executive support, you'll be the steady hand guiding the business forward. You'll work closely with Claire and Sam as their strategic partner - bringing clarity, consistency, and focus to everything from growth initiatives to day-to-day execution. Your leadership will shape the client experience, team culture, and trajectory of the brand. Key Responsibilities Build and optimize systems: Design and implement SOPs across listings, transactions, and team workflows to ensure structure, scalability, and consistency. Own project management: Keep initiatives, deals, and goals on track using the right tools and organized workflows. Support at the executive level: Manage inboxes, calendars, and prep for high-profile listings - ensuring the principals stay focused on strategy and client relationships. Oversee deal flow: Manage transactions from contract to close - coordinating with stagers, photographers, and vendors while delivering a smooth, high-touch client experience. Manage and maintain the CRM: Ensure data integrity, consistent follow-up, and full team adoption. Drive accountability: Empower a small, curated team of tenured agents to follow up on leads, execute business plans, and maintain O'Connor Estates' standard of excellence. Plan memorable experiences: Coordinate standout client events, open houses, and thoughtful touches that reflect our creative, luxury brand. Deliver concierge-level service: Be the first point of contact for clients - ensuring every interaction is polished, proactive, and personalized. Qualifications About You You're systems-oriented, strategic, and solutions-driven - but also warm, approachable, and collaborative. You communicate clearly and confidently, keeping clients and team members aligned. You thrive in a fast-moving, creative environment where excellence and follow-through matter. You anticipate needs before they arise - whether supporting leadership, managing a renovation project, or streamlining client communication. You love being the steady force that keeps a high-performing team operating at its best. How To Qualify 3+ years of experience supporting another agent or team with business operations, oversight of marketing, leading other administrators, holding agents accountable, and an active CA real estate license. Tech Savvy - You have experience with multiple CRMs, project management software, AI, keeping websites up to date, Canva, Google Suite, Microsoft Suite, and fundamental estate-specific tools. A valid Real Estate License is required for this job Candidates who reach out to us directly may be removed from consideration. We appreciate your enthusiasm, but no calls or emails, please! Please apply directly. If you seem like a good fit for the job, you'll hear from our recruiters about the next steps! Compensation $120,000 - $150,000 yearly O'Connor Estates is a boutique, family-founded real estate firm where passion, professionalism, and collaboration meet. Our small, high-performing team moves fast, works closely together, and thrives on delivering exceptional experiences to clients. We help buyers and sellers navigate some of Los Angeles' most unique, design-forward, and high-end properties - making every interaction seamless, thoughtful, and personalized. We share office space with a construction company in Santa Monica, creating a rare synergy between design, renovation, and real estate expertise. Here, your leadership, creativity, and operational skills won't just keep things running - they'll help shape the way we deliver world-class service and continue to stand out in LA's luxury market. #J-18808-Ljbffr
    $120k-150k yearly 3d ago
  • Sr. PPC / Pay Per Click Manager (fully on-site in LA) [80871]

    Onward Search 4.0company rating

    Senior operations manager job in Los Angeles, CA

    We are seeking a performance-driven Senior Pay Per Click / PPC Manager with deep experience in high-intent, call-based lead generation, and multi-million dollar ad budgets. This role owns end-to-end paid acquisition performance and the technical ecosystems that support accurate attribution, lead quality, and downstream conversion outcomes. Type: Direct hire, fully on-site in downtown LA, Mon - Fri Schedule: Regular hours Pay: $200,000 to $225,000 salary depending on experience Senior Pay Per Click / PPC Manager Requirements 10+ years of hands-on PPC / SEM experience in high-budget, ROI-focused environments Demonstrated success improving CPL, ROAS, etc., and lead quality Recent experience managing multi-million dollar ad budgets. Expert-level command of Google Ads, Performance Max, YouTube, Microsoft Ads, smart bidding, and audience strategies Experience integrating paid media performance with Salesforce or comparable CRM platforms Strong proficiency with call tracking systems, automation tools, chat solutions, landing page testing, and dynamic attribution setups Advanced analytical capabilities using GA4, dashboards, and technical performance diagnostics Proven ability to build and own full-funnel acquisition systems, not just individual campaigns Experience with call-based or high-intent lead generation environments, including regulated verticals Familiarity with intake platforms, experimentation tools, segmentation frameworks, and IVR routing systems Experience partnering closely with intake teams or call center operations Senior Pay Per Click / PPC Manager Duties Build, manage, and optimize campaigns across Google Ads, Microsoft Ads, Performance Max, and YouTube while using GA4 and others for analytics Improve lead quality, CPL, ROAS, etc. through continuous testing and optimization Design and execute structured testing roadmaps across creative, bidding strategies, audiences, and landing pages Manage Local Service Ads including service areas, reviews, performance optimization, and dispute resolution Maintain and optimize Google Business Profiles for accuracy, compliance, and performance Ensure seamless lead flow across paid media, call tracking, intake platforms, and CRM systems Troubleshoot and resolve issues across Zapier, call tracking, chatbots, IVR routing, and CRM integrations Validate attribution accuracy, prevent duplicate records, and maintain data integrity within the CRM Conduct regular call audits to evaluate intake performance, qualification accuracy, and retention quality Test call routing logic on an ongoing basis to ensure proper queues, escalation paths, and language routing Analyze funnel performance from initial contact through qualification, contracting, and retention Deliver weekly performance reporting including spend, leads, CPL, projections, and down-funnel insights Train team members on paid media systems, attribution logic, intake workflows, and routing infrastructure Ensure compliance with platform policies, branding standards, and internal security protocols Document system changes and maintain clear, up-to-date standard operating procedures No deadline to apply.
    $200k-225k yearly 4d ago
  • Operating Director

    Cornerstone Caregiving

    Senior operations manager job in Burbank, CA

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 400 offices across 40 states in just over 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best…
    $96k-171k yearly est. 3d ago
  • Director of Warehouse Operations

    Rufus Labs

    Senior operations manager job in Los Angeles, CA

    About Us: At Rufus Labs, we're on a mission to transform warehouse and supply chain operations through the most advanced wearable technology and AI-powered software platform in the industry. Our flagship product, WorkHero, helps warehouses double their productivity by blending human automation, warehouse labor optimization & analytics, and smart barcode scanning tech. About the job: Rufus Labs is seeking a Director of Warehouse Operations to lead and scale our internal device logistics, inventory management, and fulfillment functions. This role is ideal for a strategic operator who thrives in fast-paced environments, understands warehouse best practices inside and out, and is ready to build out and own the backbone of how Rufus delivers technology to empower connected operators around the globe. You will work closely with our Operations Team, CEO, and Customer Success team to ensure seamless execution of device fulfillment, inventory flow, and process optimization-from SMB deployments to Fortune 500 rollouts. Based out of our Los Angeles HQ, you will oversee the day-to-day warehouse operations, drive continuous improvement initiatives, and help scale our logistics infrastructure to match the growing demand for the Rufus WorkHero platform. This is a hands-on leadership role-we're looking for someone who's not afraid to roll up their sleeves, manage a small team, and optimize systems and workflows for long-term scalability. At Rufus Labs, we build technology that connects frontline workers to the data and tools they need to thrive-combining rugged wearable barcode scanners, powerful Android hardware, and our AI-driven WorkHero platform. If you're passionate about logistics, operational excellence, and being part of a winning team changing the future of work-we want to hear from you. What You'll Do: Own all warehouse operations-including inventory, inbound/outbound shipments, device QC, kitting, and customer order fulfillment Lead a small team and collaborate cross-functionally with Ops, Sales, and Customer Success Manage logistics for large-scale hardware deployments across enterprise accounts Partner with Rufus leadership to forecast, plan, and maintain healthy stock levels across product SKUs Evaluate and optimize workflows, tools, and vendor relationships to drive efficiency Establish, document, and refine SOPs for all warehouse and fulfillment processes Work with Support and Customer Success to ensure timely device replacements and repairs via RufusCare Ensure quality control of all outbound hardware, with attention to packaging and customer experience Implement and monitor warehouse KPIs-efficiency, accuracy, throughput, etc. Own warehouse safety, compliance, and workspace organization Skills You'll Need: 5+ years of experience in warehouse or logistics operations (including leadership experience) Deep understanding of warehouse workflows, inventory management systems, and fulfillment processes Comfortable working with hardware SKUs and coordinating high-volume, multi-location shipments Excellent problem-solving skills and an ability to lead through ambiguity Detail-oriented, organized, and capable of managing multiple priorities simultaneously Collaborative, communicative, and comfortable working across technical and non-technical teams Proficiency in Excel/Google Sheets; experience with WMS, ERP, or logistics tools a plus Bonus: Experience deploying technology or working in supply chain / warehousing environments Bachelor's degree in Supply Chain Management, Operations, Business, or related field preferred What You'll Get: Ownership of a critical function inside a fast-growing, mission-driven tech company The opportunity to scale a modern hardware logistics operation from the ground up Direct collaboration with executive leadership and visibility across the org A chance to build the future of connected operators and frontline tech An entrepreneurial environment with zero bureaucracy and full of hustle
    $96k-171k yearly est. 3d ago
  • Senior Cost Manager

    Fortiva

    Senior operations manager job in Los Angeles, CA

    Job Title: Senior Cost Manager Salary: $170,000 - $180,000 Fortiva are delighted to be partnering with a forward-thinking Owner's Representative firm in Los Angeles to help recruit them a new Senior Cost Manager. This is a critical hire for my client, as they expand and grow into new territories across the US. As the Senior Cost Manager, you will work on a diverse array of projects across the state of California, regularly meeting clients and mentoring and growing the junior talent on the team. Projects span from new build and major developments, refurbishment and fit out, tenant fit out to project delivery and strategic planning. Key Responsibilities: Lead the development and delivery of detailed cost estimates, budgets, cost plans, RFPs, cash flow forecasts, risk registers, and value engineering studies across the full project lifecycle. Oversee and administer the requisition and payment application process, including lien waiver compliance, pay application review, and tenant improvement (TI) reimbursement tracking. Provide ongoing contract oversight to ensure commercial, financial, and performance obligations are met and proactively address potential risks or deviations. Direct industry benchmarking initiatives, including the identification, analysis, and application of relevant peer project data to support informed decision-making. Provide leadership and mentorship to junior and mid-level staff, ensuring the consistent delivery of high-quality cost documentation and professional development of the team. Manage multiple projects simultaneously across varying levels of complexity, or serve as the dedicated cost lead on large-scale, high-profile, or technically complex projects. Serve as a primary point of contact for clients, delivering clear, concise, and strategic presentations to owners, investors, lenders, and other key stakeholders. Produce accurate, market-driven estimates and cost analyses informed by current construction pricing, procurement strategies, and cost economics, requiring minimal adjustment and supporting design development decisions. Ensure projects are delivered in alignment with approved budgets, schedules, and quality standards, while maintaining a strong focus on value, risk mitigation, and financial performance. Key Requirements: Minimum of five years of progressive experience in cost management, estimating, or quantity surveying within the construction, real estate, civil engineering or development sectors. Strong command of construction methodologies, cost structures, procurement strategies, and project financial controls. Demonstrated experience working directly with owners, developers, general contractors, and design teams to lead cost planning, budgeting, and financial decision-making. Advanced expertise in cost control, change management, contract administration, and executive-level cost reporting. Proven ability to identify, evaluate, and manage project risks while providing practical, value-driven recommendations to clients. Exceptional analytical skills and attention to detail, with the ability to interpret complex financial data and exercise sound professional judgment. Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders and build long-term client relationships. Professional certifications such as RICS, AACE, CCM, or equivalent credentials are preferred. If interested, please send your resume to **************** I will then schedule an informal conversation to see how this role aligns with your future,
    $170k-180k yearly 2d ago
  • Manager/Director of Tax Services

    Vaco By Highspring

    Senior operations manager job in Culver City, CA

    Our Real Estate Investment Trust is seeking a Tax Manager to join our growing team. The Tax Manager will be responsible for managing all aspects of partnership tax returns and compliance, as well as providing guidance to senior management on tax-related matters. The ideal candidate will have a strong background in partnership taxation, CPA certification, and experience within the real estate industry. A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Prepare and review partnership tax returns and related schedules Ensure compliance with federal, state, and local tax laws and regulations Review and manage the preparation of complex tax projections, estimates, and forecasts Provide guidance to senior management on tax-related matters Collaborate with internal and external stakeholders, including auditors and tax authorities Research and analyze tax issues, and recommend solutions Stay current on tax laws and regulations, and communicate changes to the relevant parties Manage and mentor junior tax staff Bachelor's degree Minimum of 5 years of recent experience in partnership taxation Proficiency in CorpTax, OneSource, or similar tax software and MS Excel Knowledge of federal, state, and local tax laws and regulations Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . the individual's skill sets, experience and training; office location and other geographic considerations; With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. xevrcyc The individual may also be eligible for discretionary bonuses.
    $67k-110k yearly est. 2d ago
  • Senior Manager, Publishing (Games) Temp

    Skybound Entertainment

    Senior operations manager job in Los Angeles, CA

    Who We Are We are Skybound. We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices. From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough. Opportunity Skybound is looking for an owner-minded Senior Manager, Publishing to lead go-to-market efforts on Invincible VS and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem. As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond. You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role. Reports: This position will report to Skybound's Senior Director, Publishing (Games) Responsibilities Include: Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies. Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch. Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction. Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions. Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns. Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints. Use data and player research to inform marketing decisions and product feedback loops. Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI. Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise. Role Requirements: 6+ years of experience in brand, publishing or product marketing, preferably in the games industry. Demonstrated success launching and sustaining live digital products or services. A strategic thinker with hands-on experience turning insights into high-performing campaigns. Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals. Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns. A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision. Skilled in campaign planning, messaging strategy, and channel coordination. Game industry experience as both a professional and a player. Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment. Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus. Salary Range: $130,000 - $150,000 USD / Year Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on the circumstances of each role. Benefits Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. Company Overview Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible . Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres. Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes. The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean. Equal Opportunity Employer At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance. For more information on our Privacy Policy, visit: ***************************************
    $130k-150k yearly 5d ago
  • Operations Manager

    Don't Be Sour

    Senior operations manager job in Los Angeles, CA

    The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout. This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence. Core Responsibilities 1. Building & Facility Operations Oversee all aspects of building maintenance, repairs, and upkeep Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management Conduct regular facility inspections and preventative maintenance checks Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password) Respond immediately to urgent facility issues and emergencies 2. Venue Representative & Client Management Serve as the Venue Representative / Site Rep for all events Once contract and payment are completed, introduce yourself via: Initial intro call Follow-up intro email Two weeks prior to event: Conduct prep call Complete Event Prep Form in HoneyBook Confirm all logistics, timelines, staffing, and special requests Build rapport with clients, planners, and vendors while protecting venue policies and standards Act as the on-site decision-maker and client-facing authority during events 3. Event & Venue Operations Support Ensure venue is fully operational and event-ready for all bookings Manage and train all Event Hosts / Site Reps Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage Monitor: Capacity and guest flow Safety and compliance Noise, elevators, restrooms, and common areas Troubleshoot issues in real time during events Each event requires: Site Rep / Venue Manager (Operations Manager or trained delegate) Security / Hosts Cleaning (during & post-event) A/V Engineer (if applicable) (Refer to the specific Venue Manual for staffing ratios.) 4. Staff Management, Scheduling & Conduct Schedule all event staff once event prep is completed (2 weeks prior) Ensure staff are briefed, trained, and aligned with SOPs Dress Code All staff: all black Security & A/V: formal black blazers No hats, scarves, bags, or noticeable accessories Staff Conduct Rules No alcohol consumption before, during, or after events Staff may not consume event food or beverages Staff may bring personal food/water and store in BOH only No guest engagement unless necessary for duties No phone use while on duty No accepting goods, favors, or participation in event activities 5. Standard Operating Procedures (SOPs) Create, document, train, and enforce SOPs for: Opening & closing procedures Event setup and breakdown Emergency protocols Security coordination Cleaning and sanitation standards Vendor and contractor access Staff conduct and escalation procedures Continuously improve SOPs based on feedback and post-event reviews. 6. Compliance, Safety & Risk Management Ensure compliance with building codes, fire safety, and health department regulations Manage permits and inspections as required Work closely with security teams to uphold safety standards Handle incident reporting and post-event operational reviews Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues) 7. Inventory & Asset Management Track all venue assets: furniture, fixtures, tools, equipment Maintain organized storage and BOH areas Ensure toiletries, supplies, and consumables are always stocked Place and manage supply orders proactively Prevent loss, misuse, or damage of venue property 8. Vendor & Budget Oversight Source, negotiate, and manage vendors and contractors Monitor operational spend and stay within approved budgets Submit invoices for approval related to operations and maintenance 9. Tools & Systems Must be proficient in: Trello - task management HoneyBook - CRM & event prep Tripleseat - Lillian venue events Google Workspace - documentation & communication Slack - internal communication Rentman - staffing & scheduling Venue Manuals Qualifications & Skills 3-5+ years experience in venue operations, hospitality, facilities, or event production Strong understanding of building systems and preventative maintenance Highly organized, proactive, and detail-oriented Calm under pressure; decisive and solutions-oriented Strong client-facing communication skills Confident managing staff, vendors, and security teams Comfortable creating systems, checklists, and documentation Flexible schedule including nights, weekends, and event days Success Looks Like Events run smoothly with minimal intervention from ownership Clients feel supported, informed, and confident Issues are solved before guests notice SOPs are clear, followed, and continuously improved Venue is clean, safe, compliant, and always guest-ready Ownership trusts this role to fully "handle it" end-to-end
    $67k-115k yearly est. 2d ago
  • Salon Manager

    Regis Haircare Corporation

    Senior operations manager job in Camarillo, CA

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night
    $39k-60k yearly est. 7d ago
  • Operations Manager

    Counter 4.3company rating

    Senior operations manager job in Santa Monica, CA

    About Us We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean. Position Overview We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues. Key Responsibilities Inbound Freight Management Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory. Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded. Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels. Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports. Customs & Compliance Coordination Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments. Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations. Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes. Receiving & Delivery Coordination Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations. Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees. Freight Claims Management File and Manage freight claims for any lost, damaged or delayed inbound shipments. Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits. Internal Orders Support Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders. Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments. Wholesale Logistics Operations Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts). Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks. Cross Functional Collaboration: Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs. Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives. Qualifications & Experience 4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred. Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required. Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity. Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred. Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions. Excellent written and verbal communication skills. Highly organized and process-oriented, with strong attention to detail. Ability to manage up and work independently while also supporting team execution. International experience is a plus, particularly in global supply chain management and logistics. Why Join Us? Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts. Fast-paced, collaborative work environment with opportunities for career advancement and professional growth. The opportunity to make a significant impact on a growing and innovative beauty brand. Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive. We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs. Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
    $43k-59k yearly est. 3d ago
  • General Manager

    Endwell Hospitality

    Senior operations manager job in Montecito, CA

    General Manager of Monte's - Opening Soon Reports to: Director of Operations Key relationships: Managing Partners, Director of Operations, Executive Chef Employment Classification: Exempt, Full-Time Tip Eligible: No Monte's will focus on being a casual, community-driven space focusing on produce sourced from Rincon Hill Farm, as well as Central California Coast's bounty of produce, seafood, and protein. The menu will be farm-driven and fun, balancing comfort and creativity through highlighting seasonal ingredients, bold flavors, and an unfussy approach to cooking. General Description: The General Manager is responsible for managing all restaurant operations in accordance with standardized policies to ensure the restaurant runs smoothly, best practices are in place to drive revenue and profitability, and acts as the leader to drive the culture and morale of the team. Essential Duties & Responsibilities The essential functions include, but are not limited to the following and may change or be adjusted at any time: Work with the Director of Operations to set the direction of the business in day-to-day operations as well as developing and executing a plan to drive sales, manage costs, and grow the business. Prepare FOH schedule with oversight from the Director of Operations; ensures the FOH is properly staffed and in line with labor budget goals. Manage FOH staff employee relations and disciplinary action, with oversight from the Director of Operations. Manage daily reporting of FOH labor, including managing timesheets and sales reports. Assist Director of Operations with payroll administration by providing timely updates to labor reports, expenses, and new hire onboarding. Report all repair and maintenance needs to the Director of Operations in a timely manner to ensure safety and aesthetic consistency on a daily basis. Work directly with the leadership team to promote a strong and unified leadership dynamic-breaking barriers of separation between FOH and BOH. Lead daily pre-shift meetings, updating staff on operational and service changes and encouraging an open-door environment. Oversee and manage the dining room management team, ensuring that they are performing up to standard and supporting the needs of the restaurant in their given roles. Manage upkeep of FOH training materials, working collaboratively with the Director of Operations to ensure service standards are communicated and upheld. Enhance and strengthen guest relationships, established and new, recognizing regular guests and VIPs. Promote cooperative effort, a team spirit, good morale and positive culture among employees. Resolve complaints from guests in a polite, friendly manner, ensuring complaints are escalated to the Director of Operations when necessary. Ensure the entire space looks, smells, and feels great (lighting, temperature, bathrooms, cleanliness, and seating arrangements) Participate in training about standardized policies (HR, fire, hygiene, health, safety, employee handbook, etc.) Set an example for impeccable service, maintaining the ability to do any FOH job in the restaurant in the absence of staff or during moments of high volume. Responsible for ensuring that all opening duties, server checkouts, and restaurant closing duties are performed daily to standards, delegating this responsibility when appropriate. Maintain a strong understanding of company background, core values and philosophy. Adhere to all company safety and sanitation policies and procedures. Perform other work-related duties as assigned. Brand Understand and communicate Monte's values and brand philosophy to customers and staff and set the tone for a positive work environment. Promote Monte's vision while establishing us as an innovator within our industry. Actively involved in Monte's publicity opportunities and community outreach. Walks the talk with who we are and what we stand for internally and externally. Brings to life a guest-centric vision with our retail operations. Sanitation, Hygiene, and Safety Maintain and strictly abide by state sanitation/health regulations and hotel requirements and procedures. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Inspect the cleanliness and organization of the line and workstations; rectify any deficiencies. Inspect the cleanliness and working condition of all tools, equipment and supplies, ensuring everything complies with standards. Reports to the General Manager of any maintenance or repairs needed. Inform supervisor on duty immediately of any DOH or OSHA/workplace safety violations. Maintain proper storage procedures as specified by Department of Health requirements. Menu Knowledge Maintain an understanding of Monte's food menu. Have a grasp of Monte's beverage program and be able to summarize our philosophy and identify our different offerings. Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staff. Experience/Education Minimum 5-7 years working in a high-touch restaurant environment. Restaurant Management Certification or college degree, preferred. Previous management experience required. Experience with operations management, team management, and team development. Proficient in a variety of technology systems, especially Google Suite, Toast POS, Resy, and 7Shifts. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business. Hold valid ABC certificates Willingness to maintain a clean, healthy, and safe working environment. Ability to coordinate multiple activities with attention to detail. Ability to work independently, with minimal supervision. Physical Demands and Work Environment Polished personal presentation: grooming meets Company standards, as outlined by Employee Handbook. Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate and use all equipment necessary to run the restaurant. Ability to handle stress under pressure. Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds. Ability to work varied hours/days as business dictates. Ability to stand and walk for up to 8-10 hours a day, including moving between multiple levels while utilizing stairs. Endwell Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $66k-132k yearly est. 4d ago
  • General Manager

    TSI Group 4.3company rating

    Senior operations manager job in Los Angeles, CA

    Located in Sun Valley, CA, the General Manager runs the division largely as a stand-alone leader with autonomy over the business. The GM will be responsible for creating vision, strategy and execution that will lead to growth and increased profitability of the company. The role will lead the growth and includes full P&L ownership. Key focus areas include Operational Performance and Fiscal Management, Sales Strategy, Business Development, Estimating. The GM leads a two-shift aerospace/defense plating operation team of direct and indirect reports in an office and shop environment. Responsibilities Cultivate a high-performance work environment that aligns core business strategies, drives stronger employee engagement, and creates a safe working environment for all employees. Implement a culture of accountability with employees by establishing expectations and metrics for employees; communicating expectations; monitoring results and communicating poor performance. Build out a team for growth and acquisitions with a focus on accounting and sales. Ensure cross-training coverage and a strong bench is in place for all key roles. Work hands-on with Operations and Commercial Teams to oversee the day-to-day operations and identify and develop plans to reduce waste and inefficiencies. Ensure production schedule is current and accurate and jobs are prioritized in the shops. Oversee procurement and subcontracting activities to ensure items are purchased within budget and meet contractual requirements. Ensure a “safety first” working environment is prioritized for employees by developing safety awareness programs. Oversee Environmental team including ensuring compliance and reporting Monitor quality processes to ensure best-in-class field construction is achieved. Quality approvals for Nadcap, FAA While working closely with the Controller, own and manage the division's financial results, including profit & loss and balance sheet. Monitor revenue, expenses, assets, and liabilities, ensuring accurate reporting and compliance. Communicate financial performance and risks to leadership. Conduct financial and operational analysis to support decision-making. Review key metrics, identify trends, and recommend improvements to drive efficiency and profitability. Develop a solid understanding of the financials and identify areas of opportunities to improve the performance of the business. Understand existing customer and vendor contracts; negotiate areas of risks including payment terms, warranty periods, etc. Communicate financial results, potential risks, and action plans to improve performance to ownership. Develop an intimate understanding of the business, product lines, and operations. Develop and execute a strategy for growth including setting sales targets, business objectives, financial plans, and operations targets. Leverage, develop and maintain strong working relationships with customers. Protect and grow relationships with Boeing, Lockheed, and other aerospace customers Oversee standard costing processes for individual components and assemblies, ensuring accurate per-piece cost calculations. Manage custom project pricing, including both quoted and time & materials (T&M) approaches, to ensure competitive and profitable bids. Develop and implement estimating strategies that align with business objectives and drive margin improvement and customer retention and acquisition. Utilize and continuously improve estimating tools and systems to enhance accuracy, efficiency, and consistency in project cost assessments. Experience, Qualifications & Attributes At least 10 years of progressive experience manufacturing with experience in chrome plating/coatings and a strong focus on process improvement and operational leadership Experience with engineered finishing processes (coatings, surface treatment, heat treatment, etc.) is relevant Aerospace/defense experience would be ideal A post-secondary level of education with preference for either a business management degree or engineering degree or relevant experience Hands-on experience in working at a leadership level in a production environment, focused on quality control and process improvements Familiar with OEM expectations and certification environments Proven experience managing full P&L responsibility, including financial planning, reporting, and performance optimization Demonstrated success in talent development, including recruiting, training, mentoring, and building high-performing teams Experience leading remote or distributed teams, ensuring effective communication, collaboration, and results across multiple locations Merger and acquisition experience is considered an asset, especially with integration and change management in manufacturing environments Understands industry standards Proven ability to lead multi-shift manufacturing environments Strong leadership with the ability to motivate the team to grow the business. Excellent judgment, strategic thinking, and creative problem-solving skills. Skilled in negotiation and conflict resolution, fostering a collaborative and productive work environment. Exceptional relationship-building and communication skills with employees, customers, and stakeholders. Financial acumen to support P&L management, costing, and pricing models. High standards of ethics, integrity, accountability, and respect for others. Adaptable and resilient, able to lead through change and drive continuous improvement. We thank all interested parties but only those selected will be contacted to move forward.
    $116k-188k yearly est. 4d ago
  • Associate Manager Medical Information

    Net2Source (N2S

    Senior operations manager job in Santa Monica, CA

    Title: Associate Manager Medical Information Duration: 11 Months Pay Range- $50- $55 per hour The Medical Information Specialist responds to unsolicited medical requests regarding Client products from healthcare professionals (HCPs), members of the public, and internal Client colleagues. Responses are provided in a timely manner using approved standard documents, up-to-date literature support, and other validated resources. This role uses scientific and medical information expertise to support strategic initiatives and empower stakeholders with globally aligned resources that enable informed decisions and improved patient outcomes. Key Responsibilities • Respond to unsolicited requests for medical and scientific information regarding Client products and document responses in the request handling system (MiQ) • Research and collaborate with cross-functional colleagues to provide responses to complex medical information requests • Create, update, review, and quality-check medical information response documents in accordance with local laws and regulations • Collaborate with affiliate medical information teams and internal partners including medical affairs, development, regulatory, global patient safety, operations, and commercial teams to manage global response topics and content • Prepare data-on-file documents to support response documents and complex inquiries • Maintain medical information document repositories with routine review for regulatory updates, scientific conference data, literature surveillance, and newly published materials • Understand and anticipate the needs and preferences of internal and external stakeholders • Review and analyze medical information databases for trends, customer insights, and data gaps to guide content development • Prepare customer interaction reports and share insights with internal stakeholders • Oversee and/or evaluate external consultant writers as needed • Provide process and product training to colleagues and vendors as required • Support departmental strategic initiatives including product launches, labeling updates, and patient engagement activities • Identify, report, and record adverse events and product complaints in accordance with SOPs • Participate in medical information activities and projects aligned with global and regional strategic plans • Work under the supervision of a manager or senior colleague Knowledge and Skills • Excellent written, verbal, and interpersonal communication skills with the ability to work effectively in multidisciplinary, global teams • Ability to clearly communicate scientific data to diverse audiences, including members of the public • Knowledge and understanding of Client's marketed and investigational products • Understanding of regulatory and legal requirements for providing medical information in the pharmaceutical environment, including regional and country-specific regulations • Strong ability to analyze and evaluate clinical, biomedical, and scientific data • Proven ability to build and maintain strong cross-functional relationships • Strong attention to detail, project management, and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Awareness of digital solutions for engaging healthcare providers and patients • Prior experience with problem-solving and project management preferred Education and Experience • Pharmacy, Nursing, or Medical/Life Sciences degree or advanced degree (PharmD preferred) • Experience in medical information or a healthcare environment preferred • Experience in the pharmaceutical industry or with a medical information vendor preferred • Experience in Cell Therapy, Hematology, or Oncology preferred
    $50-55 hourly 2d ago
  • General Manager, Beacon

    Critical Role

    Senior operations manager job in Los Angeles, CA

    Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators. This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience. JOB SUMMARY The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance. This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA. AREAS OF FOCUS Elevate the user experience through brand, technical, content, community and commerce enhancements. Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement. Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences. ESSENTIAL DUTIES and RESPONSIBILITIES [Other assignments, projects, and duties not outlined below may be required] Product & User Experience Defines and owns the product vision and roadmap for Beacon. Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices. Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards. Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention. Platform Development Leads SVOD product development, including subscription management, payments, content delivery, and DRM. Oversees technology stack decisions with a focus on scalability, performance, and security. Drives innovation in personalized recommendations, community engagement features, and content discovery. Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow. Business & Financial Leadership Owns the P&L for Beacon.tv, balancing cost control with revenue growth. Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs. Optimizes pricing, subscription tiers, and promotional strategies. Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners. Owns platform growth strategy from content consumption to membership engagement Identifies and implements new revenue streams including memberships, creator monetization tools, and community features. Customer Experience Excellence Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints. Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement. Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy. Team & Operations Builds and leads a cross-functional team across product, engineering, design, marketing, and operations. Implements KPIs to measure performance across product health, user growth, and financial sustainability. Fosters a culture of accountability, creativity, innovation and operational discipline. EDUCATION Bachelor's degree required EXPERIENCE & QUALIFICATIONS 10+ years of experience in product management, digital media, or technology leadership roles. Experience at the intersection of creative direction, brand strategy, and digital product leadership. Proven track record building or scaling an SVOD/OTT platform. Strong understanding of UI/UX principles and ability to translate customer needs into product solutions. Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure. Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models. Proven experience leading diverse creative, technical, and operational teams in high-growth environments. Entrepreneurial mindset with a bias for action and problem-solving. Experience with community-driven media products or fan engagement platforms. Familiarity with emerging distribution models. Proven ability to scale creative and product strategies across global audiences and markets.
    $65k-128k yearly est. 2d ago
  • General Manager

    Christin Marie Studio

    Senior operations manager job in Los Angeles, CA

    Job Description: General Manager Compensation: $100K annually Contract Type: Full-Time Contractor Christin Marie Studio Overview: Christin Marie Studio is a fast-growing e-commerce brand specializing in handmade, artisan-driven fashion and jewelry. As the brand scales, we are seeking an experienced General Manager to oversee studio operations and accountability to ensure seamless execution across teams, systems, processes, and launches. This role is critical to maintaining operational continuity, profitability, and growth, as campaign volume and organizational complexity increase. Role Overview: The General Manager serves as the senior operating leader of Christin Marie Studio and Christin's primary operational partner. This role is responsible for running the day-to-day execution of the business end to end, ensuring the studio operates smoothly, profitably, and in alignment with established creative direction and leadership priorities. The General Manager owns operational execution, people management, and process accountability, enabling the business to function without interruption during periods of founder absence while supporting the successful execution of campaigns, launches, and revenue initiatives. Key Responsibilities: Operations & Execution Leadership: Own and oversee all daily studio operations, ensuring priorities and deliverables are executed accurately and on time. Serve as Christin's primary operational operator, proactively identifying and resolving execution risks or inefficiencies. Ensure seamless operational continuity across campaigns, launches, and core business functions. Team Leadership & Accountability: Manage operations-focused team members and department leads, setting clear expectations, KPIs, and performance standards. Maintain alignment and accountability across teams to ensure consistent execution with or without founder presence. Act as the first point of escalation for operational and people-related issues. Operational Systems & Continuity: Build, document, and maintain scalable operational systems and workflows. Ensure redundancy and coverage across inventory management, production, fulfillment, and returns. Oversee vendors, logistics partners, and operational tools to maintain launch and execution readiness. Financial & Performance Oversight: Manage operational budgets, staffing costs, and execution-related expenses. Monitor margins, cash flow, and performance metrics tied to operational efficiency. Partner with leadership on forecasting and financial planning as it relates to operations and execution. Marketing & Revenue Execution Support: Oversee the execution of approved marketing initiatives, sales launches, live selling, and partnerships. Ensure cross-functional coordination and operational readiness for revenue-driving activities. Identify execution constraints early and communicate risks or needs to leadership and creative teams. Qualifications & Skills: 5+ years of experience operating or leading a small to mid-size consumer or creative brand. Direct experience overseeing e-commerce operations, fulfillment, and inventory workflows. Familiarity with TikTok Shop, social commerce, and live selling environments strongly preferred. Strong people leader with the ability to manage teams, enforce processes, and drive accountability. Financially literate with experience managing budgets, margins, and operational performance. Highly organized, decisive, and able to operate calmly in fast-paced, high-growth environments. What We Offer: A collaborative, fast-paced work environment within a growing fashion and jewelry brand. The opportunity to take ownership of studio operations and directly impact business scalability and performance. Competitive compensation and the chance to partner closely with a creative founder and leadership team. Join us and help ensure Christin Marie Studio operates seamlessly, predictably, and at a high level as we continue to grow!
    $100k yearly 2d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Oxnard, CA?

The average senior operations manager in Oxnard, CA earns between $96,000 and $203,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Oxnard, CA

$140,000

What are the biggest employers of Senior Operations Managers in Oxnard, CA?

The biggest employers of Senior Operations Managers in Oxnard, CA are:
  1. Amazon
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