Senior operations manager jobs in Palo Alto, CA - 3,989 jobs
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Global Service Ops & Refurb Program Manager
Apple Inc. 4.8
Senior operations manager job in San Francisco, CA
A leading technology company in San Francisco is looking for an Operations Engineering Program Manager to oversee refurb product readiness and lead strategic service programs. The ideal candidate will have significant project management experience, strong analytical skills, and the ability to work collaboratively across multiple functions. This role involves complex problem-solving and influencing key decisions to enhance operational efficiency. Competitive compensation package and robust benefits are offered.
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$127k-167k yearly est. 4d ago
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Director, Revenue Ops
Pantera Capital
Senior operations manager job in Palo Alto, CA
About xAI
xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands‑on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
About the Role
As the Director of Revenue Operations (RevOps), you will drive efficient, scalable revenue growth by aligning sales, marketing, customer success, finance, and other cross‑functional teams. You will integrate systems, processes, and data to reduce friction, automate workflows, and deliver actionable insights-empowering revenue teams to focus on selling and supporting rapid expansion across segments, verticals, and geographies.
This is a foundational leadership role reporting to executive leadership, with the opportunity to build and shape the RevOps organization from the ground up.
Responsibilities
Lead annual and long‑range planning (0-18 months and 18 months-5 years).
Develop go‑to‑market strategies, including vertical/segment prioritization, international expansion, solution packaging, and pricing.
Oversee productivity and capacity planning, including headcount, territory design, quota setting, attainment, and sales compensation design.
Manage forecasting and pipeline processes for predictability.
Own the full revenue tech stack (CRM, CPQ/billing, forecasting/analytics platforms, consumption/usage tracking tools).
Establish data architecture and governance, creating a single source of truth with standardized attribution and reporting.
Drive automation and integrations roadmap.
Deliver advanced insights (e.g., predictive lead scoring, churn risk) and support product‑led sales motions, including AI‑driven tools for SMB/mid‑market and customer upsell paths.
Act as a strategic partner to Sales, Finance, Legal, Product, and Engineering.
Own end‑to‑end Quote‑to‑Cash and Order‑to‑Renewal processes.
Design, support, and automate pricing/discount governance, deal approvals, and escalations.
Align commercial guardrails across Legal, Finance, Risk, and Product.
Generate competitive intelligence and win/loss analysis.
Lead CPQ design, configuration, maintenance, and quote‑to‑cash automation.
Oversee onboarding, continuous training, content/tools (e.g., battle cards), sales process design, and adoption.
Implement productivity tools and workflow automation.
Optimize revenue processes for predictability, productivity, and customer‑centric outcomes.
Leverage automation and AI to minimize manual effort and enable efficient scaling.
Provide data‑driven visibility into performance, utilization, and opportunities.
Align cross‑functional teams with clear guardrails and approvals.
Unify teams around the end‑to‑end revenue journey (lead to cash and renewals).
Ensure data accuracy, accessibility, and analytics as the foundation for insights and optimization.
Eliminate redundancies, automate where possible, and scale predictably.
Adopt a "build not buy" mindset for core needs; use short‑term contracts for complex systems to drive rationalization.
Apply first‑principles thinking to solve root problems; prioritize agentic AI automation before hiring.
Foster partnerships to enhance revenue predictability and efficiency.
Required Qualifications
8+ years in revenue/sales operations, strategy, or related fields, preferably in high‑growth tech/SaaS/AI companies.
Proven experience building or scaling RevOps functions, with strong knowledge of CRM (e.g., Salesforce), CPQ, billing, and analytics tools.
Expertise in data governance, automation, AI‑driven insights, and cross‑functional process design.
Strong analytical skills, with experience in forecasting, planning, and performance metrics.
Excellent communication and influence skills to partner with executives and align diverse teams.
Annual Salary Range
$200,000 - $250,000
Benefits
Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long‑term disability insurance, life insurance, and various other discounts and perks.
xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
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$200k-250k yearly 5d ago
Senior Manager, Finance Programs and Operations
Rivian 4.1
Senior operations manager job in Palo Alto, CA
About Us
Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive's next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we're addressing the challenges of electric vehicles through technology that will set the standards for software‑defined vehicles around the world.
The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we'll map a new way forward. Working together, we'll create a future that's more connected, more intelligent, more sustainable for everyone.
Role Summary
We are seeking a highly motivated SeniorManager to play an active role in establishing and optimizing financial operations and processes alongside a clear target operating model across the organization, and lead key initiatives in finance and cross‑functionally. This role is ideal for a hands‑on, execution‑focused manager with a strong background in finance, process and project management, preferably in management consulting, willing to contribute and thrive in a fast‑paced, high‑growth environment.
You will work closely with Finance leadership, the Finance team, and cross‑functional partners in RVT and Rivian to drive operational excellence and prepare important business decisions.
This role reports to the Director of Finance Programs and Operations. Located in our Palo Alto, California office, this position offers a standard hybrid schedule with the expectation of being in the office three days a week.
ResponsibilitiesFinancial Operations and Processes
Evaluate existing finance and planning processes to identify pain points, inefficiencies, and opportunities for automation and AI.
Structure, document and maintain a process landscape to ensure process transparency, efficiency and clarity across the organization.
Maintain and optimize a planning calendar with the underlying timing, responsibilities and planning artifacts.
Develop clear process KPIs to track implementation and impact.
Automation & Systems
Support the implementation, ramp‑up and optimization of an ERP, FP&A planning tool and T&E system together with the IT department and related financial and business functions.
Assist in translating evolving process improvement opportunities into system requirements, partnering with IT or relevant system owners.
Evaluate and implement innovative ways to streamline or automate finance tasks.
Cross‑functional Projects and Programs
Lead cross‑functional finance projects and initiatives for process and business optimization, ensuring seamless integration.
Collaborate with stakeholders in Leadership, Finance and other departments to ensure a seamless implementation of projects.
Financial Analysis and Decision Support
Collaborate with Financial Planning and Analysis to provide data‑driven insights and recommendations to support decision‑making in important business decisions.
Qualifications
7+ years of progressive experience in finance, accounting, finance operations, or a related field in high‑growth environments; bonus point: management consulting background.
Bachelor's/Master's degree in Finance, Business, or a related field.
Strong analytical mindset with experience in financial process management, data interpretation and decision‑making frameworks.
Familiarity with the application of state‑of‑the‑art ERP and financial planning tools.
Highly organized and comfortable managing ambiguity in fast‑moving environments and across hierarchy levels.
Track record in leading cross‑functional project teams and key projects.
Pay Disclosure
Salary Range/Hourly Rate for Palo Alto, California Based Applicants: $191,600 - $239,500 (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits Summary: Rivian and Volkswagen Group Technologies provides robust medical/Rx, dental and vision insurance packages for full‑time and part‑time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part‑Time employee coverage is effective the first of the month following 90 days of employment.
Equal Opportunity
Rivian and Volkswagen Group Technologies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. We are also committed to ensuring compliance with all applicable fair employment practice laws regarding citizenship and immigration status.
Rivian and Volkswagen Group Technologies is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian and VW Group Technologies (“Rivian and Volkswagen Group Technologies”) may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian and VW Group Technologies may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian and Volkswagen Group Technologies may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian and Volkswagen Group Technologies affiliates; and (iii) Rivian and Volkswagen Group Technologies' service providers, including providers of background checks, staffing services, and cloud services.
Rivian and Volkswagen Group Technologies may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please see our Candidate Data Privacy Notice (English) and Candidate Data Privacy Notice (Serbian) for more information.
Please note that we are currently not accepting applications from third‑party application services.
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$191.6k-239.5k yearly 1d ago
Senior Manager of Customer Success Operations
Menlo Ventures
Senior operations manager job in San Francisco, CA
Employment Type
Full time
Department
Sales & Marketing
Compensation
San Francisco Bay Area $155K - $177K
Envoy's compensation package includes a market-competitive salary, equity for all full-time roles, and excellent benefits. Final offers may vary within the provided range, depending on experience, expertise, and other factors.
Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.
Learn more at envoy.com
About the role
Envoy is seeking a strategic, data-driven, and hands-on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer outcomes. This is a builder/operator role-ideal for someone who can set strategy, analyze deeply, execute quickly, and collaborate cross-functionally in a high-growth environment.
This is an onsite position that requires four days a week (Monday-Thursday) in our San Francisco HQ.
You will
Lead and develop the CS Operations team, partnering closely with Data, EPD, Finance, and GTM leadership.
Own CS operational strategy, including financial planning, renewals forecasting, retention/churn modeling, capacity planning, and quota design.
Establish operating rhythms, forecasting frameworks, and performance processes that drive predictable revenue outcomes.
Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross-functional strategic initiatives, research workstreams, and special projects.
Own all post-sales data & insights management, including churn, expansions, pipegen, product usage analytics, renewal forecasting, team performance dashboards, executive reporting, QBRs, board materials, and monthly/bi-weekly business reviews.
Lead org design & staffing strategy for the CS organization, including compensation plan design, quarterly SPIFFs, capacity modeling, headcount planning, and long-term org structure.
Build a deep understanding of Customer Success metrics and convert insights into strategic recommendations.
Track leading indicators of customer health, adoption, and retention; deliver clear reporting to CS leadership.
Maintain data accuracy across Salesforce, Omni, Vitally, and related systems; build routines to ensure data integrity.
Translate business requirements into technical specifications for BI teams; communicate insights across technical and non-technical audiences.
Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross-functional strategic initiatives, research workstreams, and special projects.
Design and optimize GTM processes to improve customer conversion, retention, and expansion.
You have
7+ years in Revenue Operations, GTM Operations, or Sales/Customer Operations within SaaS.
2-3 years of team leadership/management experience preferred.
Experience building and scaling operations in a fast-paced startup environment
Comfortable operating in ambiguity and creating clarity out of complexity.
Strong analytical, strategic, and process design skills.
Excellent communication and stakeholder management abilities
Passion for solving problems and driving cross-functional alignment.
You'll get
A high degree of trust in your ideas and execution.
An opportunity to partner and collaborate with other talented people.
An inclusive community where you feel welcomed and cared for as a person.
The ability to make an immediate impact in helping customers create a great workplace experience.
Support for your personal and professional growth.
By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such that Envoy may process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.
Compensation Range: $155K - $177K
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$155k-177k yearly 4d ago
Senior Manager, Controllership & AP Operations (India)
The Association of Technology, Management and Applied Engineering
Senior operations manager job in San Francisco, CA
A leading cybersecurity company is seeking a Manager for Controllership Operations Accounting. This role involves supervising the India-based accounting team, ensuring the efficiency of finance processes, and collaborating with the US team on projects. Ideal candidates have significant public accounting experience, ideally from a Big 4 firm, and a CPA certification. This position offers opportunities for professional growth in a dynamic environment that values diversity and inclusiveness.
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$121k-176k yearly est. 2d ago
Head of Customer Success Operations
Envoy Inc. 4.4
Senior operations manager job in San Francisco, CA
Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.
Learn more at envoy.com
About the role
Envoy is seeking a strategic, data-driven, and hands‑on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer outcomes. This is a builder/operator role-ideal for someone who can set strategy, analyze deeply, execute quickly, and collaborate cross‑functionally in a high‑growth environment.
This is an onsite position that requires four days a week (Monday-Thursday) in our San Francisco HQ.
You will
Lead and develop the CS Operations team, partnering closely with Data, EPD, Finance, and GTM leadership.
Own CS operational strategy, including financial planning, renewals forecasting, retention/churn modeling, capacity planning, and quota design.
Establish operating rhythms, forecasting frameworks, and performance processes that drive predictable revenue outcomes.
Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross‑functional strategic initiatives, research workstreams, and special projects.
Own all post‑sales data & insights management, including churn, expansions, pipegen, product usage analytics, renewal forecasting, team performance dashboards, executive reporting, QBRs, board materials, and monthly/bi‑weekly business reviews.
Lead org design & staffing strategy for the CS organization, including compensation plan design, quarterly SPIFFs, capacity modeling, headcount planning, and long‑term org structure.
Build a deep understanding of Customer Success metrics and convert insights into strategic recommendations.
Track leading indicators of customer health, adoption, and retention; deliver clear reporting to CS leadership.
Maintain data accuracy across Salesforce, Omni, Vitally, and related systems; build routines to ensure data integrity.
Translate business requirements into technical specifications for BI teams; communicate insights across technical and non‑technical audiences.
Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross‑functional strategic initiatives, research workstreams, and special projects.
Design and optimize GTM processes to improve customer conversion, retention, and expansion.
You have
7+ years in Revenue Operations, GTM Operations, or Sales/Customer Operations within SaaS.
2-3 years of team leadership/management experience preferred.
Experience building and scaling operations in a fast‑paced startup environment
Comfortable operating in ambiguity and creating clarity out of complexity.
Strong analytical, strategic, and process design skills.
Excellent communication and stakeholder management abilities
Passion for solving problems and driving cross‑functional alignment.
You'll get
A high degree of trust in your ideas and execution.
An opportunity to partner and collaborate with other talented people.
An inclusive community where you feel welcomed and cared for as a person.
The ability to make an immediate impact in helping customers create a great workplace experience.
Support for your personal and professional growth.
By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.
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$89k-173k yearly est. 5d ago
Director of People Operations
Luminary Cloud
Senior operations manager job in San Mateo, CA
A leading AI technology firm is seeking a Director of HR in San Mateo, California, to architect a scalable HR function that aligns with company strategy. The role demands a blend of strategic thinking and practical execution, overseeing people operations, organizational structure, and employee relations. Ideal candidates will have experience in scaling startups, particularly in deep-tech or B2B SaaS environments, and a balanced, empathetic approach to leadership. This pivotal position plays a vital role in shaping the firm's long-term culture and operational success.
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$106k-188k yearly est. 4d ago
Senior Observability Success Manager
Coralogix, Inc.
Senior operations manager job in San Francisco, CA
A leading observability platform provider seeks a Technical Account Manager in San Francisco. The role involves solving technical issues, onboarding customers, and driving product adoption. Ideal candidates have experience in DevOps, excellent customer-facing skills, and a strong technical background. This position offers a competitive salary ranging from $160,000 to $200,000, along with comprehensive employee benefits. Interested candidates should be eager to innovate and contribute to a dynamic environment.
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$160k-200k yearly 5d ago
Director, Corporate Accounting
AEG 4.6
Senior operations manager job in San Francisco, CA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About the Position Golden State is looking for a Director to be responsible for the integrity, accuracy, and efficiency of the company's financial reporting and accounting operations. In this role, you will oversee the month-end, quarter-end, and year-end closing processes, ensuring that all financial statements are prepared in accordance with GAAP. Beyond managing the day-to-day accounting functions, you will serve as a strategic partner to senior leadership, providing financial insights that drive business decisions. Additionally, you will maintain a robust internal control environment, managing the external audit relationships, and leading a professional accounting staff. Our ideal candidate balances high-level strategic oversight with a hands-on approach to technical problem-solving and process optimization. This role reports to the Controller. Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! This is a full-time position based onsite in San Francisco, CA. Key Responsibilities Leadership & Team Management
Lead, mentor, and develop team members responsible for centralized accounting functions, treasury functions, technical accounting, and financial reporting
Manage the complexity of shared function costs and their appropriate allocation across business unit.
Lead the accounting for investment-related activities, including equity method investments, start-up of new businesses, and purchase accounting stemming from M&A.
General Accounting & Financial Oversight
Own close calendars and manage close timeliness for the Controllership team, leading through influence to achieve set goals, ensuring all reconciliations, flux analyses, and close review decks are completed accurately and on schedule.
Manage the accounting for centralized functions, including, payroll, fixed assets, treasury operations, commissions, and lease accounting
Oversee the consolidation and preparation of monthly, quarterly, and annual financial statements
Technical Accounting & Policy
Act as the primary point person for technical accounting inquiries across the global organization
Author and oversee the research and drafting of comprehensive technical accounting memos for complex transactions, new standard implementations, and non-recurring events
Develop, maintain, and enforce policies, procedures, and internal controls to safeguard company assets and ensure data integrity
Process Improvement & Systems
Drive continuous improvement in the Record-to-Report cycle, ensuring scalable processes and robust internal controls
Internal Controls & Compliance
Design, implement, and maintain a strong system of internal controls to safeguard company assets and ensure financial data integrity
Support internal and external audit requests by providing accurate documentation and explanations
Other duties as assigned
Required Experience & Skills
Bachelor's degree, preferably in Accounting, or equivalent work experience
Certified Public Accountant (CPA) certification preferred
7+ years of progressive accounting experience (a mix of public accounting and corporate experience is preferred); 2 years of people management experience
Expertise in US GAAP, financial statement preparation, accounting for investments, internal controls, and relevant regulatory requirements (e.g., 1099)
Experience leading process improvement, control design, and/or system implementation projects in a high-volume transactional environment
Advanced skills in Microsoft Office Suite and major ERP systems (e.g., SAP, Oracle, NetSuite) and financial reporting software
Experience in a SOX environment preferred
Ability to mentor and develop a diverse team of accounting professions
Ability to explain complex accounting concepts to non-financial stakeholders
Exceptional problem-solving skills with a focus on data driven decision making
Ability to thrive and lead teams through change in a fast-paced environment
Compensation
$170,000 - 180,000 + Bonus
Comprehensive Medical, Dental and Vision benefits for employees and dependents
Employer 401K match
Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
Warriors home tickets, team store discount and more!
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Golden State is an equal opportunity employer. We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Want to learn more about who we are and what we value? Visit ***************************
Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.
$117k-165k yearly est. 2d ago
Operations Manager, Product & Engineering
Sierra 4.4
Senior operations manager job in San Francisco, CA
About us
At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What you'll do
Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives
Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
Coordinate cross-functional initiatives that span Product, Eng, Design, GTM, and Ops teams-driving alignment, timelines, and accountability
Partner with product and eng leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
Continuously document and improve our operational playbook so we can scale with quality and intention
What you'll bring
6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
Proven track record building and scaling operational processes from scratch
Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
Excellent written and verbal communicator-clear, succinct, and persuasive across stakeholders and levels
Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
Even better…
Experience at an early-stage startup or scaling product org
Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
Background in product management, engineering, or consulting/strategy with deep operational exposure
Our values
Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.
What we offer
We want our benefits to reflect our values and offer the following to full-time employees:
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship or any other legally protected class.
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$130k-162k yearly est. 5d ago
Proposal Strategy and Operations Manager San Francisco, Remote
Picnichealth
Senior operations manager job in San Francisco, CA
Proposal Strategy and OperationsManager
At PicnicHealth , we're building the future of non-interventional clinical research, powered by AI and centered on patients. Our mission is to make it radically easier, faster, and more affordable to generate high-quality real-world evidence. We're replacing the legacy, services-heavy model with a modern, AI-first approach that unlocks insights from rich, multi-modal data-from clinical notes and imaging to lab results-at scale. By engaging patients directly through our personal health assistant , PicnicAI, which meets them where they're at and delights them along the way (with an industry leading NPS of 76), patients participate actively in the research they care about.
PicnicHealth is already a trusted partner to 7 of the top 10 pharmaceutical companies. Our work spans 40+ disease areas and has supported over 60 peer-reviewed publications, including an FDA submission that incorporates PicnicHealth data.
Founded in 2014, we've raised $100M+ from top investors like Amplify Partners, Felicis Ventures, B Capital Group, and Y Combinator. Our business running non-interventional studies more than doubled last year, and we're growing even faster in 2025. We're a team of doctors, patients, data nerds, engineers, and builders, reimagining how clinical research works - and we're just getting started!
The Opportunity
As the Proposal Strategy and OperationsManager, you will build a system and process that enables a cross-functional team to transform complex technical capabilities into compelling, winning proposals . This role is critical to our success in the competitive non interventional study space requiring someone who can transform complex technical capabilities into compelling, winning proposals. This is a builder role. You'll wear multiple hats-leading proposals, creating structure where it doesn't exist, and partnering across teams. You won't be doing this alone, but you will be accountable for making it happen.
At PicnicHealth, AI is at the core of everything we do. We're looking for individuals who are not just comfortable with, but genuinely excited by and actively experimenting with, the power and potential of AI.
What you'll do:
Strategic Proposal Leadership
Develop and execute proposal strategies that differentiate PicnicHealth in competitive landscapes
Collaborate with Sales, Scientific Solutions, Product Delivery and Operations teams to craft compelling value propositions
Analyze RFPs and client requirements to develop winning positioning and messaging
Proposal Management & Execution
Leverage project management tools and processes to project manage complex, multi-stakeholder proposal processes with tight deadlines
Coordinate cross-functional teams including Scientific Solutions, Product, Delivery and Operations, Legal, and Finance
Ensure all proposals meet client requirements, compliance standards, and internal quality benchmarks
Develop standardized templates, timelines, processes, and best practices to improve efficiency and win rates
Identify, test and roll out technology and tools to build scalable processes that enable faster and more efficient proposals.
Content Development & Optimization
Levarge PicnicHealth experts to create compelling executive summaries, technical approaches, and capability statements
Maintain and continuously improve proposal content library and knowledge management systems leveraging process, technology and tools
Work with solutions and design to ensure consistent messaging and branding across all proposal materials
Win/Loss Analysis & Continuous Improvement
Conduct thorough win/loss analyses to identify improvement opportunities
Track proposal metrics and conversion rates to optimize processes
Collaborate with Sales teams to understand client feedback and market dynamics
Implement process improvements based on data-driven insights
What you'll bring:
5+ years of experience leading complex RFP responses within CROs, real-world evidence vendors, or digital health companies supporting life sciences clients.”
Proven track record of winning competitive, high-value proposals (>$1M)
Experience with real-world evidence, clinical research, or healthcare data strongly preferred
Project Management Excellence: Experience managing multiple concurrent proposals with competing deadlines
Strategic Thinking: Ability to develop winning strategies based on client needs and competitive landscape
Cross-functional Leadership: Proven ability to lead and coordinate diverse teams without direct authority
Analytical Skills: Experience with win/loss analysis, proposal metrics, and process optimization
Exceptional Writing & Communication: Ability to translate complex technical concepts into clear, compelling narratives
Bachelor's degree required; degree in Life Sciences, Business, or related field preferred
We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward.
Why will PicnicHealth win in Clinical Research?
Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective. The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors' offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software.
PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites:
PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need
Our AI health assistant (NPS of 66 in 2024) guides participants through study activities and enables most to be done at home
We're an integrated solution - virtual site, CRO, and software platform - with AI built in from the ground up, initially focusing on observational research.
At PicnicHealth you get to solve real problems with real solutions, great tech, and great people. We look to attract and retain exceptional performers through a mission that matters, a culture that allows team members to do their best work and be their real selves, and through competitive compensation and benefits packages aligned to the market and our Core Values.
We're a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year. For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule.
Target Base Salary Range: $125K - $150K
The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate's job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
You also get:
Family friendly environment
Flexible time off
401k plan
Free PicnicHealth account
Equipment and internet funds for home office set up
Wellness Stipend
Equal Opportunity Statement
PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.
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$125k-150k yearly 5d ago
Anthropic is Seeking a Data Operations Manager
Globalsouthopportunities
Senior operations manager job in San Francisco, CA
Data OperationsManager - Anthropic Work Model: Hybrid (minimum 25% in-office)
About Anthropic
Anthropic is a public benefit corporation dedicated to building reliable, interpretable, and steerable AI systems that are safe and beneficial for society. The organization brings together leading researchers, engineers, policy experts, and business leaders to advance frontier AI while prioritizing safety, alignment, and long-term societal impact.
Anthropic operates as a highly collaborative research-driven organization, focusing on a small number of high-impact, large-scale scientific efforts rather than fragmented initiatives. Its work builds on foundational contributions to AI research, including large language models, interpretability, scaling laws, and AI safety.
Role Overview: Data OperationsManager
The Data OperationsManager plays a critical role in scaling and optimizing data operations that support Anthropic's frontier AI research. This individual will partner closely with research teams to translate complex technical requirements into robust, high-quality data pipelines that directly influence model performance, safety, and alignment.
This role blends strategic operations leadership, technical fluency, and execution excellence, with ownership across the full data lifecycle-from research requirements and vendor management to production-quality datasets.
Strategic Impact
The data systems and operational frameworks developed in this role will directly shape Anthropic's most critical model capabilities, including:
Tool-use accuracy
Long-horizon reasoning
Robustness to prompt injection
Safety alignment and human feedback integration
By enabling researchers to move faster without compromising quality, the Data OperationsManager ensures that data remains a competitive and ethical advantage in advanced AI development.
Key Responsibilities
The Data OperationsManager will:
Own and execute data strategy across research initiatives, including:
Reinforcement Learning from Human Feedback (RLHF)
AI safety and alignment research
Tool use and agentic workflows
Design and implement scalable operational systems that translate research goals into reliable data pipelines
Build and manage strategic vendor partnerships for data collection, labeling, and annotation
Establish evaluation frameworks and quality standards for state-of-the-art AI training data
Lead cross-functional initiatives to improve research velocity while maintaining rigorous quality controls
Proactively identify and mitigate risks, bottlenecks, and inefficiencies in data operations
Partner with senior research leaders to align data execution with long-term model development roadmaps
Candidate Profile
Anthropic is seeking candidates who thrive at the intersection of operations, research, and emerging technology.
Required Qualifications:
Minimum of 3 years of experience in operations, consulting, product management, program management, or related roles
Exceptional project management skills with the ability to manage multiple complex workstreams
Strong communication skills across technical and non-technical audiences
Familiarity with large language models or a demonstrated interest in AI training methodologies
High organizational discipline and comfort operating in ambiguous, fast-paced environments
Experience using data analysis tools such as SQL, Python, Tableau, or advanced spreadsheets
Demonstrated passion for AI safety and data quality
Preferred Qualifications:
Experience with data collection, labeling, or annotation for AI/ML systems
Knowledge of RLHF, constitutional AI, or human-in-the-loop workflows
Prior work with AI research teams or research-focused organizations
Vendor and contractor management experience
Consulting background translating complex requirements into executable plans
Track record of implementing process improvements or quality systems at scale
Compensation and Benefits
Base Salary Range: $250,000 - $365,000 USD annually
Total compensation includes:
Equity
Comprehensive benefits
Potential incentive compensation
Anthropic also offers generous vacation and parental leave, flexible working hours, equity donation matching, and thoughtfully designed collaborative office spaces.
Logistics and Policies
Education Requirement: Bachelor's degree or equivalent professional experience
Hybrid Policy: Employees are expected to be in-office at least 25% of the time
Visa Sponsorship: Available for many roles, with legal support provided
Relocation: Candidates may be asked about relocation flexibility
Anthropic strongly encourages applications from individuals who may not meet every listed qualification, particularly candidates from underrepresented backgrounds.
Culture and Values
Anthropic approaches AI research as an empirical science, emphasizing collaboration, open dialogue, and long-term impact over short-term gains. The organization values diverse perspectives and recognizes the ethical and social implications of advanced AI systems.
Clear communication, thoughtful collaboration, and shared ownership of outcomes are central to how Anthropic works.
Why This Role Matters
The Data OperationsManager position offers a rare opportunity to:
Influence the core capabilities and safety of frontier AI systems
Build foundational infrastructure that enables responsible AI scaling
Contribute meaningfully to the future of safe and aligned artificial intelligence
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$80k-142k yearly est. 2d ago
GTM Strategy & Operations Manager
Anrok
Senior operations manager job in San Francisco, CA
San Francisco, Salt Lake City, or New York City
Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity.
As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.
Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever‑changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance.
Our customers include:
40% of Forbes Top 50 AI companies
20% of Forbes Top 100 Cloud companies
Top companies like Notion, Anthropic, and Cursor
We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures.
We're looking for a GTM Strategy & OperationsManager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer-beginning with their very first conversation with our team.
In this role, you will
Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting.
Partner closely with GTM leaders to build scalable, user‑friendly processes and optimize their decisionmaking with data‑driven insights and strategic recommendations.
Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution.
Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale.
Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization.
What excites us
4-6 years of experience in GTM/revenue operations, sales operations or a similar role.
Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale.
Track record of building trust and credibility with GTM leaders and cross‑functionally to drive impact.
Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background.
You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required.
Bonus points for experience in partner/channel sales operations.
What we offer
The equity upside of an early‑stage startup with the product‑market fit of a later‑stage company.
Daily lunch and snacks for those working out of our office hubs.
Medical, dental, and vision insurance covered 100%.
One Medical membership covered, flexible sick benefits, and more.
Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
Annual team off‑sites and in‑person opportunities around our growing Anrok hubs.
Home office setup stipend to ensure you have the equipment you need to thrive at work.
At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs-San Francisco, New York City, and Salt Lake City where we collaborate in‑person 3 days per week.
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$80k-142k yearly est. 5d ago
Credit Risk Operations Manager
Airwallex
Senior operations manager job in San Francisco, CA
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.
What you'll do
As a Credit Risk OperationsManager, you will help manage Airwallex's global credit risk exposure. You'll assess prospective and existing merchants, define and track risk performance, and partner with cross‑functional teams to drive both growth and protection. You'll leverage data‑driven insights to enhance our credit decisioning and monitoring frameworks, streamline operational processes, and continuously improve the balance between user experience and robust risk mitigation.
This role is based in San Francisco.
Responsibilities:
Manage Airwallex's credit risk exposure across all product offerings
Evaluate credit risk across payment acceptance channels (cards, bank payments, local payment methods)
Drive Know Your Business (KYB) processes to build and maintain a diversified, high‑quality merchant portfolio
Define, monitor and deliver against global credit risk performance KPIs
Build, maintain and iterate standard operating procedures (SOPs) for credit risk management, including vetting, investigation and ongoing monitoring
Develop structured reporting and dashboards to give global visibility into credit risk performance
Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation
Strengthen risk awareness across global stakeholders and proactively surface emerging risks
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Strong analytical and quantitative skills with demonstrated experience in assessing counterparty or merchant credit risk
Deep understanding of credit fundamentals - including financial statement analysis, cash flow assessment, collateral structures, and exposure management
Practical experience in ongoing credit monitoring, limit setting, and early warning frameworks for merchant portfolios
Strong grasp of payment flows and how settlement timing, reserves, and chargebacks impact credit exposure
Ability to identify and elevate emerging credit risks across payment products and geographies
Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non‑technical stakeholders
Proven ability to manage multiple priorities in a fast‑paced environment with precision and attention to detail
Ownership mindset: you take accountability, drive clarity, and execute with urgency
Preferred qualifications:
Advanced proficiency in data analysis tools (e.g. SQL)
Familiarity with core risk domains such as card brand monitoring, compliance, and KYB/KYC requirements
Experience managing credit exposure for merchants or partners within fintech, payments, or financial institutions
Background in regulatory compliance and/or operational risk management
Track record of defining and reporting KPIs to improve process performance
Deep understanding of payment processing systems and associated credit, fraud, and operational risks
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from ****************** email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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$80k-142k yearly est. 2d ago
Tax Director, NorCal Corporate Tax
Baker Tilly International 4.6
Senior operations manager job in San Francisco, CA
# **Overview**Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.*Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.**Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.*# **Job Description:**Tax Director Responsibilities If yes, consider joining Baker Tilly (BT) as a Tax Director with the NorCal Corporate Tax team! This is a great opportunity to be a valued business advisor delivering industry-focused tax advisory and compliance services to middle market clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You'll enjoy this role if: You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challenges You want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!) You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrow What you will do: Be a trusted member of the engagement team providing various corporate tax compliance and consulting services to industry specific clients: Be a valued tax business advisor, lead client relationships on day to day tax matters with various clients ranging from middle market to multinational Consult on technical matters and special projects in various areas of corporate and flow through taxation, accounting methods, and ASC740 Research various tax matters, responding to IRS and other tax authority inquiries, and make recommendations to the client for consideration Coordinate with specialty tax practices on complicated tax matters in the state and local, high net worth, international, research and development along with credits and incentives areas Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue Invest in your professional development individually and through participation in firm wide learning and development programs Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals Enjoy friendships, social activities and team outings that encourage a work-life balance Qualifications Successful candidates will have: Bachelor's degree in accounting or law, or a similar degree in business, master's or advanced degree desirable CPA or JD required Eight (8) + years' experience providing federal tax compliance and consulting services in a professional services firm Five (5)+ years' of supervisory experience, mentoring and counseling associates Demonstrated management, analytical, organization, interpersonal, project management, communication skills Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects Highly developed software and Microsoft Suite skills Eligibility to work in the U.S. without sponsorship preferred Corporate Tax DirectorResponsibilities If yes, consider joining Baker Tilly (BT) as a Corporate Tax Director! This is a great opportunity to be a valued business advisor delivering industry-focused tax advisory and compliance services to midmarket and large corporate clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You'll enjoy this role if: You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business
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$139k-203k yearly est. 5d ago
Strategy and Operations Manager, Market Growth (San Francisco)
Curri, Inc.
Senior operations manager job in San Francisco, CA
As a Market Growth Manager, you will own the strategy and execution of growing Curri's market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri's internal teams.
Given the cross-functional nature of this role, you will report to the Director of Strategy & Planning and frequently work with senior leadership.
What you will do:
Own the growth and expansion of a key market, launching initial customers and onboarding drivers
Prospect, outreach, visit, and get customers to complete their first delivery with Curri
Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions
Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri's product and capabilities
Research the competitive landscape and distribution trends in the market, identifying opportunities to competitively position Curri's offering
Develop and foster relationships with new and existing customers
Serve as go‑to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs
Collaborate with the Operations team to manage the operational activities related to scaling the market, including acquiring and onboarding new supply, developing driver training, and formulating driver incentive programs
What you need to have:
Bachelor's degree in business, engineering, or related field (or equivalent work experience)
2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy
Be a self‑starter that thrives in a fast‑paced, often ambiguous environment
Scrappy mentality and willingness to get into the weeds no matter the task
Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders
Analytical mindset that relies on testing and iterating solutions to make data‑driven decisions
Comfort with in‑person meetings and conveying the value of a product to various audiences
Willing to travel around their market 50% of the time
Natural ability to problem‑solve and isn't afraid to challenge the status quo
Team player who actively collaborates with other teams across the organization
What is in it for you?
You will have the opportunity to work for a dynamic and successful start‑up on a diverse team where you can make a huge impact by doing meaningful work.
Significant and meaningful responsibilities from Day 1, with the ability to shape operational strategy. The possibilities are limitless and depend on you.
Work in a remote environment with a flexible schedule. We don't micromanage and want to help you do great work.
There is no work/life-there is only life and want your time at Curri to be life‑giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
$100,000 - $120,000 a year
Who are we?
We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry‑leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast‑growing start‑up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com.
Be sure to follow us on Twitter, LinkedIn, Facebook, and Instagram.
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$100k-120k yearly 5d ago
District Manager, HTM
Recooty
Senior operations manager job in San Francisco, CA
We are hiring District Manager HTM for our client at Cleveland, OH.
Skills: Healthcare Technology Management, Large Healthcare Environment, Clinical Engineering, Leadership, Management, Client Relationship, Safety Programs.
Visa sponsorship eligibility: No
The ideal candidate will have a successful track record of management performance and leadership within the Healthcare Technology industry.
Responsibilities
District Manager of Healthcare Technology Management professionals have:-
Successful leadership in Healthcare Technology Management within a large healthcare environment
The ability to develop outstanding client relationships and governance structure. This individual will serve as the main point of contact with our University Hospital System client.
Superior business acumen, agility, adept at making decisions and budget management proficiency.
Strong leadership abilities to coach and mentor various levels of employees
Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Client policies and procedures.
Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
Skills to assess financial risk and opportunities of the account and communicate results to the client and company seniormanagement, initiate action plans as necessary.
Some understanding of Cybersecurity problems and solutions to protect Healthcare providers
The commitment to promote and support workplace diversity initiatives.
Position Summary
The Client Executive (Single) has overall leadership and responsibility for client relationships, oversight of the assigned contract/s (or a service-related portion of that contract), and company success of a single client organization with multiple sites and either single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable.
Basic Qualifications & Requirements
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 7 years
Basic Functional Experience - 7 years
MUST HAVE
Bachelor's Degree or equivalent experience.
7 years of management experience.
7 years of functional experience.
Experience Healthcare Technology Management within a large healthcare environment.
Company offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
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Senior operations manager job in San Francisco, CA
A leading home goods retailer in San Francisco is seeking a Manager of Talent Operations. This role focuses on managing employee relocation, expense tracking, and compliance within the HR department. The ideal candidate will have a background in HR operations with at least 3 years of experience. The position offers a competitive salary and a variety of benefits, including health insurance and a 401(k) plan.
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Senior operations manager job in San Francisco, CA
A leading law firm in San Francisco is seeking a Senior Technology Site Reliability Engineering Manager to lead a team focused on ensuring the reliability, scalability, and performance of their infrastructure and services. The ideal candidate will have 7+ years of experience in DevOps or Site Reliability Engineering, strong leadership skills, and proficiency in tools like AWS and Terraform. The firm offers a competitive salary range of $165,000 - $235,000 and comprehensive benefits including 21 days of PTO and parental support.
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$165k-235k yearly 5d ago
District Manager
International Executive Service Corps 3.7
Senior operations manager job in San Francisco, CA
Shift: Monday- Friday, 4:00am - 1:00pm (Must be flexible with schedule) Role:
Provides day-to-day supervision of collection services and related operations of all or part of a subsidiary. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Essential Responsibilities:
Assures rates are applied accurately, directly or through subordinate supervisors. Continually audits and evaluates standards for collection activities. Applies apartment, commercial, and residential rates to ensure appropriate customer billing.
Adjusts routes to ensure that workload and weights are evenly distributed. Observes collection practices on the routes and enforces safety policies and procedures; conducts accident, injury, and workplace investigations.
Ensures all employees are properly trained and licensed (if applicable) to operate and/or maintain all equipment.
Assists with collection of delinquent accounts, as needed.
Ensures compliance with environmental regulations, employee safety standards, other applicable regulations, and corporate policies.
Ensures compliance with collective bargaining agreements. Deals with employee representative regarding questions or disputes. Identifies all potential rule infractions and implements corrective actions and/or processes to avoid future infractions.
Maintains and generates records of operations and submits reports as directed.
Investigates and resolves customer inquiries and complaints not resolved by subordinates. Adjusts rate and billing disputes as necessary.
Prepares or assists in preparing budgets and plans for equipment and staffing.
Assists General Manager in planning operations.
Represents the company in community activities, with public contacts, and Company activities.
Other duties as assigned.
Qualifications:
Possession of a high school diploma or GED.
Bachelor's degree preferred.
Related management experience in resource recovery and in supervisory capacity.
Principles of employee training, supervision, and evaluation.
Supervisory techniques, resource allocation, planning and budgeting.
Valid Class “B” Commercial Driver's License preferred upon hire or within six months of hire
Recology Offers:
An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include:
Paid time off and paid holidays.
Health and wellness benefits including medical, dental, and vision.
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
Annual wellness incentives.
Employee Assistance Program (EAP).
Educational assistance.
Commuting benefits.
Employee referral program.
Supplemental Information:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
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How much does a senior operations manager earn in Palo Alto, CA?
The average senior operations manager in Palo Alto, CA earns between $102,000 and $208,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Palo Alto, CA
$146,000
What are the biggest employers of Senior Operations Managers in Palo Alto, CA?
The biggest employers of Senior Operations Managers in Palo Alto, CA are: