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Senior Operations Manager jobs in Pensacola, FL

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  • General Manager

    Jack's Family Restaurants 4.2company rating

    Senior Operations Manager job 18 miles from Pensacola

    At Jack's, we may be all about the south, but we're also all about YOU! If you want to join a family-friendly company filled with awesome people, grow in your career, and learn how to make a true southern biscuit, Jack's is the place to be! As a General Manager, you'll have ownership of a single Jack's store and everything in it. This includes sales, profitability, staffing, training, customer service, operations, and more! Day-to-day, you'll: Lead your team to consistently meet service, cleanliness, and quality standards Provide smiling, friendly service to guests Ensure your store meets daily sales, service, food, and labor goals Manage a million-dollar business through high energy and high standards Hire, coach, mentor, and develop a successful team Help prepare and serve delicious southern foods (did someone say chicken? ) Create a fun work environment where everyone feels supported, respected, and valued What You Bring to the Table: Energy - You bring a warm, friendly vibe wherever you go Servant Leadership - You don't ask your team to do anything you wouldn't Flexibility - You multitask without breaking a sweat and can work 50-55 hours a week Conflict Resolution - You expertly navigate tough situations Business Acumen - P&L management, sales forecasting, staffing, food safety you get the idea!) Food Safety - You're ServSafe certified (or similar) Rewards You'll Enjoy: Weekly pay Monthly bonus potential Work/life balance Growth Opportunities (We love promoting from within!) Awards and recognition Jack's Perks (discounts on electronics, movie tickets, pet insurance, etc.) ️ Medical, vision, and dental insurance Paid vacation 401k with a company match
    $30k-39k yearly est. 1d ago
  • Sr. Director of Operations (Electronics)

    Crane Aerospace & Electronics

    Senior Operations Manager job 36 miles from Pensacola

    **AZ, Chandler** Department **Operations** Employment Type **Full Time** **Crane Aerospace and Electronics** has an exciting opportunity for a **Sr. Director of Operations (Integrated Microwave Assemblies and Defense Power Conversion)** at our **Fort Walton Beach, FL; Chandler, AZ; or West Caldwell, NJ** location. **About Crane:** **Crane Aerospace & Electronics** supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Located minutes away from picturesque white-sand beaches and emerald green water, our Crane Aerospace & Electronics Fort Walton Beach location is home to our Defense Power business - a leading supplier of high-power solutions for aerospace & defense applications. You'll join a trusted, dynamic organization that supplies prime defense manufacturers with custom radar, directed energy and electric warfare solutions for placement on innovative, next-gen military platforms. Join us and our growing business as we supply solutions that enable the latest defense technology! **Job Summary:** Reporting to the Senior Vice President of Operations for Crane Aerospace and Electronics, the Senior Director of Operations will be responsible for manufacturing operations; quality assurance, assembly, and test; supply chain and material planning; manufacturing engineering; production control; environmental, health, safety, and sustainability; and shipping/receiving across 2-4 manufacturing locations. The total organization size of Crane Aerospace and Electronics is 2,400 associates, of which approximately 300 people will report up through this role. Direct reports for this role will include the Directors of Operations (Site Leader) for each manufacturing locations. Functions reporting up through the Site Leaders include Operations, Supply Chain, Continuous Improvement (Crane Business Systems - CBS), EH&S and Manufacturing Engineering. All sites combine an element of mechanical fabrication and electronics manufacturing. + The scope for the Sr. Director of Electronics includes West Caldwell, NJ and Chandler, AZ (Integrated Microwave Assemblies), Fort Walton Beach, FL (Defense Power Conversion). + In addition, these roles would directly support any potential acquisitions into the operating segment. A critical skill in the role is the proven ability to drive a disciplined cadence of muti-site metrics and reviews for consistency across all locations, while also coaching and mentoring site leaders and influencing other functions for the outstanding delivery of Safety, Quality, Delivery and Productivity metrics in support of sales growth goals. Further, Crane is well known for its world class operating model known as the Crane Business System, which encompasses best in class processes around lean and advanced six sigma deployment as well as AS9145 quality management systems. The ideal candidate will have familiarity driving results within this type of environment. **Essential Functions:** The Senior Director of Operations is charged with execution of the company's manufacturing processes and ongoing certifications while implementing techniques to improve productivity, increase efficiency, and take advantage of opportunities to implement lean and low-cost initiatives. The overarching objective is to meet global customer expectations for product quality, delivery, performance, and cost, while maintaining impeccable safety standards. The Senior Director of Operations plans, organizes, directs, and controls the activities of the operations team, which includes manufacturing, warehousing, materials management, contract manufacturing, cost estimating, purchasing, quality, continuous improvement, and related duties. As a leader of Manufacturing Operations for Crane Aerospace and Electronics, this role must elicit personal trust and confidence from both internal and external customers as well as other team members by maintaining the highest ethical standards. This individual must be at home in an environment where responsiveness to customers is a strongly held value and can be instilled across the entire operations team. Key functions of the role include: + Providing leadership to the operations functions including guiding, delegating, developing, and training the team to meet current and future customer's needs while keeping employees engaged and safe. Safety of employees is the first and most important priority of the role. + Using a metrics driven cadence and a focus on coaching to drive root cause and corrective action. The use effective 5 why and problem solving methods to get to root cause, and then a passion to read across corrective action to other parts of the business. + Continuously implementing improvement processes through Kaizen, Six Sigma, and JDI (Just Do It) events, utilizing Crane Business System (CBS) tools such as, Value Stream Mapping, Standard Work, Problem Solving, Transactional Process Improvement (TPI), Total Productive Maintenance (TPM), and 5S as needed to reduce cost and increase throughput. + Participation in the development of long-term business unit strategies, and short-term business planning. Translating overall company business strategy into operational goals and objectives for each site and operational function. Establish key measurements and develop/implement plans to achieve targets. + Sharing "best practices" among business units/sites and utilizing "best practices" from other companies within and outside Crane Co. + Developing and presenting to all levels of the organization on organizational, strategic, financial, and operational proposals aimed at continually advancing manufacturing effectiveness. + Directing, motivating, and appraising performance of reporting departments and personnel while providing the necessary coordination between activities. Strong focus is required on the IC process, succession planning, and ensuring effective development plans are available to all associates. + In concert with site leaders, finance, and VP GM's, reviews and approves cost control reports, cost estimates, manpower, and facilities requirements forecast and manages the business capital spend. The Senior Director of Operations will also have significant interaction with the VP/GMs of each Product Line Vertical seeking to understand the unique business models of each Solution, and developing manufacturing models within value streams at each operational site which support the needs of the individual businesses. The aerospace, defense, and space business is by its very nature highly dynamic, with changes in design, schedule, and delivery expectations on a continuous basis. In response, the Senior Director of Operations role requires the ability to maintain flexibility, develop manufacturing plans which are adaptable, and the need to change priorities quickly. The need to foster teamwork across operations, engineering, quality, and sales is a vital expectation. **Key Competencies:** + **Team** **Leadership:** Leadingbyexampleanddemonstratinghighpersonalenergyandinfluencein every interaction, he/she shall have the ability to energize and motivate the organization around the growth vision and direction. The Senior Director of Operations shall build a successful organization by recruiting and developing a high potential team and executing development plans which retain talent. He/she shall routinely provide specific behavioral feedback and develop training and action plans to encourage professional development of those on the team. He/she will be comfortable working with diverse teamsindifferentenvironmentsandculturesandbeabletodevelop future leaders. + **Strategic Orientation:** The Senior Director of Operations will develop operations strategies and plans that incorporate competitive issues, trends in the industry, and external factors. He/she must understand how to integrate market and competitive trends, organizationalstate,andotherissuesintoacoherentvisionforchangeandgrowth, andlinkthis vision into a series of initiatives and priorities that are compelling and logical. + **Collaboration** **and** **Influencing:** He/shemustbeagoodlistenerwhousesfact-basedpersuasion and passion to influence key stakeholders. Gaining the support and involvementof key internal constituencies will be critical to success, as will influencing those important constituencies external to the organization. The Senior Director of Operations must therefore have excellent skills at influencing outcomes andshaping and catalyzing dialogue acrossand outside the organization. Credibility and integrity are critical to effectively command the respect and trust of keyindividuals. + **Results Orientation:** The Senior DirectorofOperations shallenable profitable growth for a complex business through development and deployment of a successful manufacturing strategy. He/she must have the ability and determination to move operational initiatives forward, using performance metrics and benchmarks to track progress. He/she must createvalueforcustomers.The Senior Director of Operations willhaveastrong track record of driving results, even when there are obstacles or adverse circumstance working against the business by taking initiatives to offset these negative trends in the short term. + **Personal Presence and Strong Interpersonal Skills:** A personal "presence" and solid interpersonal and presentation skills are essential to success. Strong entrepreneurial drive is vital and must be balanced by a spirit of team play and cooperation across functional lines. As a leader of operations, the Senior Director of Operations must elicit personal trust and confidence from customers and other team members by maintaining the highest personal standards. This individual must be at home in an environment where responsiveness to internal and external customer needs is a strongly held value. + **Self Confidence, Customer Focused, and a Strong Work Ethic.** A high degree of self-confidence and convincing personal stature should be combined with the sensitivity to the opinions and needs of others. The Senior Director of Operations will have a customer-focused style coupled with a "make-it-happen" mentality. The role requires an independent thinker who can push back and challenge program plans in a constructive manner. A personal bias for action, a high sense of urgency, and a strong work ethic are required, as are high personal values and standards. **Business Acumen:** + **A Champion for New Approaches and Breaking Paradigms:** The Senior Director of Operations must be an able champion of new approaches and break old paradigms to drive positive change. This position requires an individual who will elicit high levels of personal trust and confidence from peers and reports, as well as existing and potential customers. + **A "Hands-on" Approach.** The Senior Director of Operations must balance strategy and execution, and an ability to get 'hands-on' making it a point to spend a significant amount of time at manufacturing sites and on the shop floor (goes to GEMBA), making sure safety and improving the work for the employee is a priority. Understands that improving "the work" is "the work". + **Comfortable Communicating with Peers and Executives:** Excellent written and verbal communication skills coupled with the ability to interface with both Peers and Executives is essential. A self-motivated management style based on personal example, common sense, and employee empowerment is expected. **Minimum Qualifications:** + **Experience:** + 12+ years of manufacturing, operations, and/or supply chain experience in high mix/low volume Aerospace, Defense, and Space manufacturing environments,or top tier Automotive electronics manufacturing experience with an ability to learn a new, dynamic regulatory environment, and at the correct leadership level to be dealing with prime/tier 1 customers and challenging suppliers. + 9+ years in a management/leadership role. + Multi-site operations leadership experience preferably in multi-cultural environments. Must be a proven leader across multi-sites with an outstanding cadence of metrics and reviews monthly. Must establish a common approach across sites and be able to manage remotely. + Demonstrated ability to effectively develop and lead a team of individuals within a manufacturing environment. + Demonstrated experience deploying lean manufacturing tools to achieve breakthrough results. + Expert in running a business within either a AS9100D, AS16949, or ISO9001 Quality Management System. + Familiarity or ability to learn FAA, EASA, and CAAC Quality Management Systems for aftermarket spares and repairs services. + Familiarity or ability to learn DOD and DCMA government logistics and oversight. + Strong Knowledge in OSHA laws & regulations, robust environmental and site safety auditing practices. + Working knowledge of Sustainability metrics and measures including scope 1, 2 and 3 reporting. + **Knowledge:** In-depth knowledge of electronics and machine shop manufacturing processes, systems, and technology. Technical knowledge of environmental and safety laws. Technical expertise in functional areas including materials management and ERP, in addition to hands-on knowledge of Systems Controls (TQM). + **Education/Certification:** BS degree in Business, Engineering, or other related field; Six Sigma or successful Lean experience. + **Preferred Qualifications:** Master's degree in Business, Engineering, or another related field + **Eligibility Requirement:** This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additionally, as a US Department of Defense contractor, we are bound by the International Traffic in Arms Regulations (ITAR). Applicants selected could be subject to a Government security investigation and must meet the eligibility requirements for access to classified information. **Location:** + Sr. Director of Electronics in priority order: Fort Walton Beach, FL, Chandler, AZ or West Caldwell, NJ manufacturing sites **Travel:** + 50%-75% of the time **Top Benefits:** **Salary range: $199,000 to $244,000** Several factors contribute to actual salary, including location, experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. This role is eligible for participation in performance-based bonus programs. As a team member at Crane Aerospace and Electronics, you'll enjoy: + **Benefits:** Health care, dental, vision, life and disability insurance starting the first day of the month + **Time Off:** 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year. + **401k Retirement Plan:** 401k plan with company match + **Education Reimbursement:** eligible after 90 days of employment You can see a list of our benefits at or visit our website at for more information on our company and great opportunities. We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value. In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool. This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Crane Company is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, sex, national origin, marital status, age, sexual orientation, gender identity, disability, pregnancy, medical condition, genetic information, protected veteran status or any other characteristic protected under federal, state, or applicable local law.
    $199k-244k yearly 60d+ ago
  • Director of Operations

    Cytiva

    Senior Operations Manager job in Pensacola, FL

    Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Director of Operations is responsible for leading the Operations Team, delivering strategic operational priorities, and building a high-performing team that ensures compliance and operational excellence. This role reports directly to the Plant Director and is part of the Pensacola leadership team. It is based in Pensacola, FL, and requires an on-site presence. What You Will Do: * Lead operational teams at the site, ensuring safety, quality, supply chain efficiency, and cost management across all value streams within the factory. Oversee all plant areas, including chemical mix rooms and production areas, operating 24/7. * Develop and implement the site's strategic plan, which is aligned with the Global Ops strategy. This includes introducing new processes, products, and equipment to support long-term business goals and ensuring PSM compliance standards in manufacturing areas. * Cultivate a high-performing culture and diverse Ops Site Leadership group by defining clear development plans and providing timely feedback. * Champion the Danaher Business System (DBS) at the site, using it to map improvement plans and drive sustainable enhancements. Lead Ops Daily Management (DM) meetings and manage the site KPI Bowler and Visual Factory. * Govern improvement activities at the site, including managing the Kaizen Funnel, leading Kaizens, and driving Problem Solving Processes (PSPs). * Set SMART performance goals for the Operations team, focusing on safety, quality, delivery, inventory, productivity, and cost. * Manage the financial performance of Operations at the site, including Opex/Capex spending and cash flow improvements through inventory optimization. Who You Are: * Bachelor's degree in a science-related field. * Extensive leadership experience in similar roles and industry. * Strong financial acumen with experience in profit/loss responsibility. * Proven leadership in continuous improvement, including experience leading DBS Kaizen. * Ability to thrive in international and multicultural environments. * Fluent in English, both spoken and written. * Effective leadership skills with the ability to communicate departmental needs to management. Travel, Motor Vehicle Record & Physical/Environmental Requirements (if applicable for the role): * Ability to travel globally up to 25%. * Capability to lift, move, or carry equipment up to 50 lbs. Preferred Qualifications: * Extensive experience (over 5 years) in Operational Improvement techniques such as Lean or Six Sigma. Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. The salary range for this role is $120- 150k. This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $120k-150k yearly 45d ago
  • Director of Operations

    Cytiva Us

    Senior Operations Manager job in Pensacola, FL

    Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Director of Operations is responsible for leading the Operations Team, delivering strategic operational priorities, and building a high-performing team that ensures compliance and operational excellence. This role reports directly to the Plant Director and is part of the Pensacola leadership team. It is based in Pensacola, FL, and requires an on-site presence.What You Will Do: Lead operational teams at the site, ensuring safety, quality, supply chain efficiency, and cost management across all value streams within the factory. Oversee all plant areas, including chemical mix rooms and production areas, operating 24/7. Develop and implement the site's strategic plan, which is aligned with the Global Ops strategy. This includes introducing new processes, products, and equipment to support long-term business goals and ensuring PSM compliance standards in manufacturing areas. Cultivate a high-performing culture and diverse Ops Site Leadership group by defining clear development plans and providing timely feedback. Champion the Danaher Business System (DBS) at the site, using it to map improvement plans and drive sustainable enhancements. Lead Ops Daily Management (DM) meetings and manage the site KPI Bowler and Visual Factory. Govern improvement activities at the site, including managing the Kaizen Funnel, leading Kaizens, and driving Problem Solving Processes (PSPs). Set SMART performance goals for the Operations team, focusing on safety, quality, delivery, inventory, productivity, and cost. Manage the financial performance of Operations at the site, including Opex/Capex spending and cash flow improvements through inventory optimization. Who You Are: Bachelor's degree in a science-related field. Extensive leadership experience in similar roles and industry. Strong financial acumen with experience in profit/loss responsibility. Proven leadership in continuous improvement, including experience leading DBS Kaizen. Ability to thrive in international and multicultural environments. Fluent in English, both spoken and written. Effective leadership skills with the ability to communicate departmental needs to management. Travel, Motor Vehicle Record & Physical/Environmental Requirements (if applicable for the role): Ability to travel globally up to 25%. Capability to lift, move, or carry equipment up to 50 lbs. Preferred Qualifications : Extensive experience (over 5 years) in Operational Improvement techniques such as Lean or Six Sigma. Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. The salary range for this role is $120- 150k. This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $120k-150k yearly 37d ago
  • Performance Improvement Manager

    ADT Security Services, Inc. 4.9company rating

    Senior Operations Manager job 45 miles from Pensacola

    The Performance Improvement Manager is responsible for driving dealer growth, improving sales performance, and supporting long-term dealer success across the East Region. This role focuses on four key areas: * Content Development for product training and sales strategies * New Dealer Onboarding with a focus on the Race to 15 in 90 Days * Existing Dealer Retention and sustained performance * Strategic Account Management sales training for high-priority dealers The Performance Improvement Manager will play a critical role in enhancing revenue, strengthening dealer relationships, and supporting the overall dealer experience. Key Responsibilities: Dealer Development & Account Management * Serve as the primary point of contact and strategic partner for a portfolio of East Region dealers. * Partner cross-functionally with sales, marketing, operations, and other teams to ensure consistent dealer support and program alignment. * Analyze dealer performance trends, identify opportunities for growth, and recommend actionable strategies for improvement. * Build and maintain strong, long-term relationships with key decision-makers and stakeholders within dealer organizations. * Ensure accurate record-keeping and timely reporting on dealer performance, retention, and forecast data. * Actively contribute to the development and execution of the East Region dealer strategy. Content Development for Product & Sales Strategies * Create and deliver content to support new sales initiatives, product launches, and dealer enablement within the ADT dealer program. * Develop engaging training materials, host regular conference calls, and provide actionable resources to drive dealer success. * Serve as a subject matter expert and trusted advisor, offering insights and recommendations to internal teams and senior leadership. New Dealer Onboarding - Race to 15 in 90 Days * Lead the onboarding process for new dealers with a strong focus on achieving 15 sales within the first 90 days. * Provide consistent communication, coaching, tools, and resources to help new dealers ramp up quickly and effectively. * Track onboarding milestones and ensure new dealers are positioned for long-term success. Existing Dealer Retention - 15 Sales Per Quarter * Support ongoing dealer growth and maintain a minimum production goal of 15 sales per quarter per dealer. * Identify growth opportunities within existing dealer accounts, utilizing cross-sell and upsell strategies. * Develop customized retention plans to support struggling dealers and improve performance outcomes. Required Qualifications: * Bachelor's degree in business, Marketing, or a related field (advanced degree preferred). * 5-7 years of experience in key account management, sales training, or performance management in a client-facing role. * Demonstrated success in growing and managing high-value accounts or dealer relationships. * Exceptional communication, presentation, and negotiation skills, with the ability to influence at all organizational levels. * Strong analytical, problem-solving, and decision-making abilities. * Proficiency in CRM systems and data reporting tools. * Ability to collaborate effectively across multiple teams and adapt quickly to changing priorities. * Passion for delivering outstanding customer service and driving measurable dealer success.
    $65k-84k yearly est. 6d ago
  • District Manager-W FL/AL

    D. G. Yuengling & Son 3.8company rating

    Senior Operations Manager job in Pensacola, FL

    Full-time Description Join our family and share the story of D.G. Yuengling & Son, Inc. (DGY) and what makes us unique as America's Oldest Brewery. We are family owned and operated since 1829 and have a strong culture and history of perseverance and grit. We are seeking a strong champion of our company and our brands. We are looking for a District Manager to serve as a key point of contact for respective distributors and key retailers. The District Manager, under the direction of the Zone Manager, supports the development of annual business plans, and driving attainment of DGY's annual and zone business objectives. This role is also accountable for the implementation of approved business plans and tactics in the specified assigned territory. The position is also responsible for appropriate communication, execution at wholesale and retail levels of programs to achieve sales, distribution, promotional and merchandising objectives. This role will focus on the Pensacola, FL to Mobile, AL markets. Candidates must live in this area and be able to travel frequently. Essential Duties and Responsibilities: Wholesaler Management & Planning Maintain regular call frequency with wholesalers as assigned by Zone Manager. Develop local market plans to meet sales objectives driven by Zone Manager. Lead support of Yuengling objectives with distributor management and sales team. Provide direction and support to assigned distributors, manage retail execution plans, and initiate activities for assigned markets. Ensure wholesalers maintain adequate product inventory levels, demonstrating proper inventory rotation as suggested by Yuengling guidelines. Conduct trimester reviews against the Annual Business Plan. This includes distribution tracking, YTD sales volume, pricing benchmarks/price surveys, execution opportunities, competitive activity, top retailer and chain volume trends, and co-op budget spending/tracking. Corrective action plans may be required as necessary to maintain annual business plan. Ensure alignment with Company and Wholesaler on co-op budget allocations as committed by Sales Leadership. Retail Maintain regular call frequency both on and off premise with assigned retailers and retail field sales managers. Consistent retail monitoring, driving improved execution against key objectives for portfolio and brands. Modeling and improving execution of DGY brands in both top volume independent and chain retail accounts. Selling/Merchandising Identify, troubleshoot, and develop programs for underperforming packages. Help develop annual distribution targets by brand and by package for all wholesalers, submitted to Zone Manager. Develop key account target list by wholesaler for primary packages, improving distribution and generate incremental business opportunities. Submit distribution progress reports as assigned by Zone Manager. Reinforce DGY distribution expectations, shelf set, and merchandising standards as required by Company. Manage and direct local sampling plans for DGY portfolio, interacting and engaging consumers and retailers including retail concentrations, special events, trade shows, etc. Establish annual point-of-sale budget with each wholesaler to be approved by Zone Manager. Monitor trimester wholesaler point-of-sale spending budget and submit as required. Manage and supervise the allocation of point-of-sale materials with assigned distributors. Identify and ensure distributor support material is adequately maintained on a monthly basis. Participate in point-of-sale commitments, encouraging merchandising efforts to support retail trade. Regularly assemble and position point-of-sale in key areas when at retail. Communication Conduct sales meeting presentations with regular frequency to assigned distributor sales teams, in accordance with expectations provided by Region Sales Director and Zone Manager. Conduct regular planning meetings with assigned distributor sales management team in accordance with direction and specifics of DGY sales objectives driven down by Region Sales Director and Zone Manager. Clear and consistent communications both written and verbal formats to all key cross functional teams, including National/Chain Account Managers, Marketing, and Brewery Operations Teams. Provide written recaps of all meetings, retail days, progress tracking, co-op budgets, all business or execution opportunities in the market. Other Responsibilities Initiate interaction with consumers and retailers that may have a specific issue. Perform basic troubleshooting and corrective actions on draft beer systems, when qualified. Manage distributor bill back process to ensure alignment and on a timely basis with DGY policies. Strong oral and written communication skills. Must be able to speak clearly and persuasively in all situations. Have good listening skills and engaging group presentation capabilities. Ability to perform and understand basic trade math as a part of doing business in a “fact-based” selling culture. Prioritize and plan work activities, attention to details, effective time management, set goals and objectives. Follow instructions and respond appropriately to management direction. Take independent actions and calculated risks. Display creativity and original thinking. Embrace DGY culture and The Yuengling Way. Must be a team player and highly self-motivated. Valid driver's license with an excellent driving record. Self-motivated with the ability to work both traditional and non-traditional business hours including nights, weekends, and holidays as required. Be available for overnight travel for crew drives, meetings, trainings, and occasional weekend events or distributor and retailer entertainment. Solid and competent computer knowledge and skills in Microsoft Word, Excel, Power Point, as well as specific applications such as VIP and mobile apps designed for industry business purposes. Must be able to lift, carry, push and/or pull up to 35 pounds. May be asked to perform additional duties and responsibilities as requested, directed, or assigned. Requirements Skills and Qualifications: Budget Responsibilities Responsibly manage annual co-op budgets with distributors in compliance with all DGY policies and procedures. Responsibly manage annual travel and expense budget in compliance with DGY's Travel and Expense Policy Guidelines. Treat all DGY resources in a very responsible manner that is expected of this position and role. Pricing Responsibilities Maintain accurate records of current market pricing for DGY products and competition, including current wholesaler file of Yuengling's price to retailer by package. Communicate and forward current pricing information to DGY Management. Conduct price surveys as requested with each distributor or specified chain, channel of trade. Compare Yuengling package pricing versus defined competitive set to establish Yuengling competitive benchmarks. Work with DGY Management to initiate actions to improve, as necessary, Yuengling's retail pricing in all on and off premise accounts. Required Education and/or Experience: Bachelor's Degree in Business Administration and/or minimum of 5 years equivalent job experience are necessary.
    $78k-131k yearly est. 35d ago
  • Senior ICS/OT Cyber Manager

    Top Secret Clearance Jobs

    Senior Operations Manager job in Pensacola, FL

    Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Responsibilities Peraton is seeking an experienced and driven Senior Cyber Manager specializing in Industrial Control Systems (ICS) Threat Intelligence. This role is crucial to enhancing our cybersecurity operations by providing expert intelligence support to Hunt and Incident Response teams. The ideal candidate will play a pivotal role in identifying, analyzing, and mitigating threats to ICS environments and critical infrastructure. Additionally, the role involves coordinating travel to impacted entities for on-site threat mitigation and offering Subject Matter Expert (SME) support during critical incidents. Key Responsibilities: Lead the development and execution of ICS-specific threat intelligence programs tailored to the needs of Hunt and Incident Response teams. Provide expert guidance in analyzing ICS/OT threats and vulnerabilities, including malware, APTs, and insider threats specific to critical infrastructure systems. Actively monitor and assess the threat landscape, ensuring the team is informed on the latest ICS/OT vulnerabilities, exploits, and tactics used by adversaries. Collaborate with Hunt and Incident Response teams to enhance threat detection and mitigation strategies for ICS/OT environments. Coordinate and manage travel logistics for cybersecurity response teams to affected entities during significant incidents, ensuring timely deployment and effective response. Serve as a Subject Matter Expert (SME) during threat hunting, forensic analysis, and incident response engagements, with a focus on ICS/OT environments. Build and maintain relationships with key stakeholders, including government agencies, industry partners, and impacted entities. Develop and deliver reports, briefings, and presentations to leadership on ICS threat intelligence trends, incidents, and mitigation strategies. Stay up-to-date with evolving ICS technologies, attack vectors, and defense mechanisms to ensure proactive threat management. Collaborate with internal teams (e.g., SOC, Vulnerability Management, Engineering) to implement and refine ICS defense strategies. #CISA Qualifications Required Qualifications: 10+ years of experience in cybersecurity, with at least 2 years specializing in ICS environments and threat intelligence. In-depth knowledge of ICS and OT (Operational Technology) security, including SCADA, PLCs, DCS, and other industrial systems. Proven experience working with Hunt and Incident Response teams in high-stakes environments. Strong understanding of adversary tactics, techniques, and procedures (TTPs) targeting ICS systems. Experience with threat intelligence tools and frameworks (MITRE ATT&CK, STIX/TAXII, etc.). Excellent communication and presentation skills with the ability to convey complex ICS-related cyber threats to non-technical audiences. Ability to travel on short notice to provide on-site support during cyber incidents. U.S. citizenship required. TS/SCI security clearance and current DHS SCI/EOD. Preferred Certifications: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field. Master's degree preferred. GIAC Global Industrial Cyber Security Professional (GICSP). Certified Incident Handler (GCIH). Certified Information Systems Security Professional (CISSP). Certified ICS Cybersecurity Professional (ICS2). Target Salary Range $135,000 - $216,000. This represents the typical salary range for this position based on experience and other factors. SCA / Union / Intern Rate or Range EEO An Equal Opportunity Employer including Disability/Veteran. Our Values Benefits At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. Paid Time-Off and Holidays Retirement Life & Disability Insurance Career Development Tuition Assistance and Student Loan Financing Paid Parental Leave Additional Benefits Medical, Dental, & Vision Care
    $135k-216k yearly 60d+ ago
  • Regional Manager of Operations

    American Family Care 3.8company rating

    Senior Operations Manager job in Pensacola, FL

    Department: | Corporate Operations | Supervises: | Center Administrators, Center Administrator 2 Sub-Department: | | FLSA Status: | Exempt Reports To: | Senior Director of Operations | Date Completed: | 5/22/2025 General Position Description: The Regional Manager of Operations is a hands-on, strategic leader responsible for overseeing an assigned area of urgent care centers and directly managing the Center Administrators who operate them. This role plays a key part in cultivating strong, effective leadership at each center, ensuring alignment with organizational priorities and performance standards. The successful candidate will drive operational excellence, deliver exceptional patient care and customer service, and implement scalable improvements to meet the demands of a growing healthcare organization. Additionally, this leader will champion continuous clinical quality initiatives and provide ongoing support, communication, and development to their leadership team, fostering a culture of accountability, consistency, and high performance across all sites Core Responsibilities: Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment. Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences. Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments. Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability. Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success. Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability. Leadership Responsibilities: Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement. Maintains perseverance to drive and sustain the changes that occur at American Family Care, while being resilient and flexible, and inspiring and motivating the team. Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments. Partners with Physicians and APP's to assist with day-to-day operational needs Creates a work environment in which people can perform to the best of their abilities. Qualifications: Bachelor's degree in healthcare administration, business, or related field preferred; equivalent years of leadership experience may be considered Five or more years of multi-site leadership experience in a healthcare setting required; urgent care or immediate care experience strongly preferred. Proven experience leading and developing people leaders, with a demonstrated ability to build high-performing teams across multiple locations. Strong financial acumen with experience managing budgets and P&L accountability in a healthcare setting required. Strong working knowledge of payroll, staff scheduling, and workforce planning. Excellent interpersonal and communication skills, with the ability to coach and support both leaders and frontline staff. Ability to manage multiple priorities in a fast-paced environment while maintaining a proactive and positive attitude. Experience supporting leadership in planning, executing, and monitoring quality control and performance improvement initiatives. Advanced proficiency in Microsoft Office Suite (Word, Excel, Visio, MS Project, PowerPoint, SharePoint), Smartsheet, and document/workflow management tools Working Relationships: Center-Level Field Team Members: Includes Center Administrators, Medical Assistants, Medical Receptionists, X-Ray Technicians, Physicians, and Advanced Practice Providers (APPs). AFC Support Center Team: Collaboration with corporate and regional support functions/departments. Vendors and External Partners: Manage and maintain relationships with relevant vendors and partners, as applicable to center operations Principal Duties and Responsibilities: Plans, directs, and takes full ownership of the daily operations of an assigned group of 8-10 urgent care centers within a defined market. Builds and sustains high-performing teams with strong morale by actively engaging, recognizing achievements, and addressing performance issues promptly and effectively. Ensures safety, regulatory compliance, and quality standards are met through regular operational and clinical audits across all assigned locations. Drives performance against established key performance indicators (KPIs) and ensures strong P&L outcomes. Provides operational oversight and leadership to center-level teams, including direct supervision and development of Center Administrators. Participates in core management functions such as interviewing and hiring Center Administrators and field-level team members. Addresses performance concerns through disciplinary actions, coaching, and formal performance evaluations. Manages patient escalations and visitor complaints professionally; provides actionable feedback and follow-up training to Center Administrators while recognizing strong performance. Leads the implementation of initiatives to improve operational workflows, staff retention, and employee engagement. Oversees scheduling practices by ensuring Center Administrators and workforce management create accurate, volume-based monthly schedules that ensure adequate staffing and business continuity. Maintains oversight of center environments to ensure they are clean, orderly, and compliant with company policy and accrediting standards. Collaborates closely with Directors of Operations, clinic-level leaders, and support center departments to ensure seamless operations and a consistently high standard of service delivery. Maintains strict confidentiality of patients, employees, and business information in compliance with HIPAA and internal policies; ensures team adherence through consistent monitoring and training Working Conditions Travel: Requires approximately 80% travel within the assigned region or market to support clinic operations and leadership oversight. Work Environment: This position primarily operates in a clinical setting, involving frequent interaction with patients, providers, and healthcare staff. Physical Demands: Must be able to stand for extended periods; occasional walking, bending, and lifting may be required in support of center-level operations PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $58k-72k yearly est. 4d ago
  • Operations Manager, Air Force Special Operations Command

    Onebrief

    Senior Operations Manager job 34 miles from Pensacola

    Required: Top Secret clearance with eligibility for SCI In person in Hurlburt Field, FL About Us Onebrief is a revolutionary platform for military staff workflows and operational planning. The software is designed to enable smarter, real-time decisions. With unparalleled collaboration features, AI-enhanced tools, and customizable workflows, Onebrief makes staffs superhuman. The expanding roster of customers includes COCOMs and Service Components worldwide. Founded in 2019 by a group of experienced planners, today, Onebrief's workforce of 170+ spans veterans from all forces and global organizations, and technologists from leading-edge software giants. Onebrief's growth is exemplary, having raised $103M+ and counting from leading venture investors. What you will achieve At each major headquarters under your responsibility, Own the entire customer relationship, from users up to Generals/Admirals throughout the Joint Force. Rapidly expand product usage until ~100% of A35 and A5 plans are in Onebrief. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible. Win the renewal and expansion, so that your customer(s) keep buying Onebrief each year. Deals should expand over time. Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement. Instill the Onebrief brand image. Enable our expansion to Allies and Partners. Your responsibilities aren't limited to this list! We're on this great adventure together, and we'll each do what it takes for the team to succeed. You will also: Lead or support exercises. Use your observations of our users to recommend product improvements. Provide face-to-face and remote customer support. Develop an understanding of customer social dynamics in order to support renewals and future sales. When responding to incidents (product is unavailable, broken, or not delighting the customer), coordinate with the customer and our product engineering team. To succeed, you'll need a mastery of operational planning at multi-star headquarters. When you speak, do lead planners listen? Do Generals and Admirals? You'll also need technical skill. You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer? About You You love our users, and you want to work with them. This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base - skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer. You deeply understand large military headquarters and want to apply that within Air Force Special Operations Command. Skillful planners, mainly SAMS, JAWS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals. You wake up excited each day to navigate the military and political bureaucracy and win over future customers. You pay attention to detail. People rely on you. On your previous teams, you had a reputation as a workhorse. Example: we're about to run a planning exercise, which will be AFSOC's first exposure to our product. No one is worried, because they know you've taken care of it. You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls You have technical skill You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer? You work well with customers You understand them, and they confide in you. Users ask you to have a beer You're intense about our mission. It's a core part of who you are You're ambitious. We're getting bigger. You should too You hold a current Top Secret clearance with eligibility for SCI Qualifications Proven experience in leading operational planning within a military context, preferably at multi-star headquarters. Advanced military education: Command and Staff, Advanced Military Studies. Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks. Proven ability to expand business presence within a region, with emphasis on software or technology solutions. Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams. Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters. Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes. Most importantly, you are a true Onebriefer: You are obsessed with creating value for real users You are ambitious, scrappy, and a creative problem-solver You learn quickly, work iteratively, and naturally seek collaboration You approach your work with integrity, intellectual honesty, and a low ego You communicate frankly, clearly, and succinctly You thrive as a self-starter, embracing autonomy and ambiguity
    $51k-78k yearly est. 59d ago
  • Maintenance II

    Evergreen Real Estate Services 3.9company rating

    Senior Operations Manager job in Pensacola, FL

    Job Details Experienced The Moorings Apartments - Pensacola, FL Full Time $20.00 - $21.00 Hourly DayDescription This position is primarily responsible for assisting the Property Manager and/or the Maintenance Supervisor/III in the maintaining the physical integrity of the community at all times. This involves ensuring a safe and secure living environment for residents, visitors and staff. This position is also responsible for assisting the Property Manager and/or the Maintenance Supervisor/III to anticipate, identify and correct any and all problems involving the property and to help implement procedures that will prevent such problems by performing the following duties. Qualifications ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc. Documents resolutions to all work orders. Performs maintenance and repair tasks. Ensures that all make-ready repairs and services are completed correctly and on schedule. Assists in trouble-shooting maintenance problems and make recommendations for correction. Assists in the collection of bids and procurement of outside services and/or vendors for contract or repair work. Remains available to perform work orders and routine, preventative and deferred maintenance tasks. Documents resolutions to all work orders. Provides information to be used in work order status reports, documentation of capital improvements and major repairs. Assists in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant. Remains aware of the condition of physical property throughout the community and immediately notify management of any unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights. Maintains accurate records regarding preventive maintenance, work orders (received and completed), expenditures, apartment make-ready status, work-in-progress, etc. Assists in scheduling and performing minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition and inform management of the inventory status of spare parts and maintenance materials. Looks out for any safety hazards, including LBP, asbestos, radon, hazardous spills and workplace safety. Notify management immediately if safety hazards exist. Maintains a "safety first" attitude. Ensures all safety equipment is used consistently and appropriately. Performs work area clean-up and safety related duties. ATTENDANCE: Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Intellectual Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Interpersonal Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Organization Cost Consciousness - Works within approved budget; Develops and implements cost saving measures. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. COMPUTER SKILLS: No Computer Skills Needed. CERTIFICATES, LICENSES, REGISTRATIONS: Some trade school certificate(s) in HVAC, electrical and plumbing Must have valid and appropriate state driver's license and automobile insurance coverage OTHER SKILL, ABILITIES, AND QUALIFICATIONS: Ability to perform duties under pressure and meet deadlines in a timely manner, Ability to effectively communicate with residents (handle concerns, complaints and issues); vendors; and staff, Ability to inspect property, grounds and apartments, Must be able to work in a fast-paced, multi-faceted and customer service-oriented environment, Must be able to work as a team, interact with others in a professional/pleasant manner and exercise problem-solving skills, 0-2 years' experience in similar positions of performing general property maintenance tasks related to multi-unit residential complexes, Frequent need to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotation "on call" status may occasionally require expedient travel to assigned property at moment's notice. Must be available for “on-call” services on a rotating basis, weekends and/or emergencies as circumstances warrant Must be knowledgeable and skilled in the safe use and maintenance of the following tools: Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc. Power Tools: Wrenches, grinders, sanders, drills, saws, etc. User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc. Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc. The employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted and work is accomplished, with no diminishment in work performance. All employees are responsible for observing safety and security procedures as applicable and reporting potentially unsafe conditions to management within their shift, prior to clocking out for the workday. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
    $20-21 hourly 6d ago
  • District Manager

    Popeyes

    Senior Operations Manager job in Pensacola, FL

    Sailormen, Inc. is looking for experienced District Managers from the Quick Service/Restaurant industry to oversee the operations and management of a minimum of 3 store units. As the District Manager, you will need to travel to different locations, track progress, and ensure stores are operating properly per brand standards. JOB SUMMARY The District Manager is responsible for the overall sales, operations, profitability, and people management for the Popeyes restaurants. ESSENTIAL FUNCTIONS · Ensure all restaurants are staffed properly with qualified RGM's and Assistant Managers. · Work through RGM's to ensure restaurants are staffed with qualified shift supervisors, and crew. · Develops and executes plans to achieve top line sales performance compared to budget sales for each area. · Develops plans to control expenses and achieve budget for restaurant operating profit for each area of the Profit and Loss Statements. · Ensures all assigned restaurants meet Popeyes Corporate (RBI) operational standards necessary to achieve expansion approval. · Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGM's. · Hires, terminates, and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed. · Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams. · Assist restaurant general managers with compliance and understanding of Sailormen, Inc. policies and procedures, such as: Security, Safety, Cash handling, Sexual Harassment. · Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes. · Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures, and requirements. · Open new restaurants successfully with high operating standards and within budget. · Performs special projects as requested, such as: · Remodeling restaurants · Execution of Popeyes National and Designated Market Area (DMA) Marketing Plans on the restaurant level · Handling various city related issues regarding operations. · Build a team environment which is consistent with the Sailormen, Inc. culture and philosophy. · All other duties as assigned. POSITION REQUIREMENTS · 4-year college business degree is preferred or equal experience. · 3-5 years of experience in multiunit management in the food industry is preferred. · Must have extensive and successful experience as a restaurant general manager. · Familiarity with company organization, policies and procedures, and personnel preferred. · Requires excellent human relations skills including leadership and motivation. · Strong communication skills: listening, oral and written
    $71k-116k yearly est. 60d+ ago
  • Operations Training Manager

    Mantech International Corporation 4.5company rating

    Senior Operations Manager job 40 miles from Pensacola

    General information Requisition # R61537 Posting Date 07/02/2025 Security Clearance Required Secret Remote Type Onsite Time Type Full time Description & Requirements Shape the future of defense with ManTech! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now-protect and innovate with ManTech! ManTech seeks a motivated, career and customer-oriented Operations Training Manager to join our Air Force / Space team at Eglin AFB. The Operations Training Manager's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. Responsibilities include, but are not limited to: * Design and conduct training and development programs to improve individual and organizational performance. * Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Operates with appreciable latitude in developing methodology and presenting solutions to problems. * Assist units with DAF/HHQ/Local directives to include Education Training Course announcements, data trend analysis, training plans and unit training programs. * Contributes to deliverables and performance metrics where applicable. Basic Qualifications: * Bachelor's degree in related discipline from an accredited college or university. 2 additional years of experience may be substituted for a degree. * 2+ years Operational Air Force experience. * Experience with recognizing deficiencies in processes. * Understanding of general aviation procedures and regulations. * Ability to organize and compile data as needed. Security Clearance: * Must has an active Secret clearance. * Must be able to obtain and maintain a DoD TS/SCI-eligible clearance (i.e. DCID 6/4 eligibility). * Willingness to submit to a Polygraph. Physical Requirements: * The person in this position must be able to remain in a stationary position 50% of the time. * Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations." * Must be able to regularly lift up to 50 lbs ManTech International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with ManTech, please email us at ******************* and provide your name and contact information.
    $41k-57k yearly est. 4d ago
  • Operations Manager*

    The Bail Project

    Senior Operations Manager job in Pensacola, FL

    Title: Operations Manager Department: Operations This Role Reports to: Regional Director of Operations The Problem There is no place in the criminal justice system where money more clearly buys justice than bail. People who can t afford bail remain in jail before trial, while those with money buy their liberty. Tying freedom to financial ability upends the presumption of innocence, tears lives apart, and perpetuates racial and economic disparities. It is also a key driver of mass incarceration. Each year, an estimated 2.5 million people sit in jail cells across America because they cannot afford bail. The Response The Bail Project is a national nonprofit that provides free bail assistance and pretrial support to thousands of low-income people every year. We are on a mission to combat mass incarceration and demonstrate that a more humane, equitable, and effective pretrial system is possible. The Model The Bail Project uses a national revolving bail fund to pay bail for individuals who are legally presumed innocent, and whom a judge has deemed eligible for release. We then provide court reminders, transportation, and work with local partner organizations to connect our clients with voluntary social services and community-based programs. We call this model Community Release with Support, and it has proven highly effective in helping people make their court dates. As our clients cases close, bail comes back into the fund where it is recycled to help additional people. The goal of The Bail Project is to work ourselves out of a job by gathering human stories and data from our ground work to advance legislative and policy change to end cash bail and invest in Community Release with Support (aftercashbail.org). The Team We are a community of advocates committed to ending mass incarceration and advancing racial and economic justice. Our organization consists of a central support hub and a growing network of client advocates or Bail Disruptors who work in their local communities to provide bail assistance and help advance advocacy efforts on the ground. Job Summary: The? Operations Manager is a member of the Operations and Support Hub teams and reports to the Regional Director of Operations. In tandem with the Regional Director of Operations, the Operations Manager will manage the Pensacola site operations and the Jacksonville site operations to support TBP s mission to address the humanitarian crisis of pretrial incarceration, and encourage pretrial reform, by working with site staff to support the needs of clients and building and maintaining relationships with local stakeholders. (Team composition subject to change) The Operations Manager uses data-informed and staff-centered management practices to optimize site bailouts that adhere to the Bailout Decision-making Framework (BODMF), ensures sites are delivering services to clients with model fidelity, and contributes to local advocacy for pretrial reform. This position has management oversight of site staff and ensures employees understand and are meeting operational standards and site goals, and have the necessary support and resources to succeed. Operations Managers are competent in improving operational processes, and supervising and coaching staff to get desired results. They are also effective in communicating on behalf of TBP to advance the organization s mission and address operational barriers with local stakeholders to optimize our Community Release with Support model. Essential Duties: Local Operations Supervise TBP site teams in the daily execution of their assigned duties Hold weekly 1:1 meetings and routine team meetings with staff, discussing action steps for achieving site goals and providing coaching and feedback as part of continuous learning and improvement for the site Conduct monthly in-person monitoring of site team work Ensure staff understand their essential duties defined by their job description, their standard operating procedures (SOPs), their Client Service Guides, and TBP s program logic model Directly provide ongoing staff training, using TBP training resources, on operational standards, processes, and data collection and analysis Engage in ongoing dialogue with staff to ensure they understand how their individual roles contribute to the results TBP aims to achieve as defined by the program logic model Model TBP values and Breakthrough Action leadership principles, after receiving training, with staff to enhance individual and collective responsibility, ongoing and timely feedback practices, and leadership development Support site team activities that build trust and rapport; spend motivational budget resources and encourage the use of annual staff development funds; ensure site staff are using PTO effectively Formally evaluate staff performance bi-annually and implement other tools and processes to routinely give and receive staff feedback in real-time and support their career development goals If necessary, pursue progressive discipline to address staff performance issues after supervisory and coaching efforts have been unsuccessful As a support hub employee and leader of site operations, ensure staff understand the rationale for standard policies and procedures and navigate potential conflicts between support hub departments and local operations Take responsibility for all aspects of local site operations and ensure the effective day-to-day operation of TBP s model in the following programmatic areas: Lead optimization-identify potential clients from multiple lead sources, review client eligibility, interview clients, and post bail Analyze administrative data to optimize client bailouts and decrease the median days clients remain incarcerated Maximize leads from Public Defender s offices and market TBP services to community members to generate ongoing referrals Ensure standard communication scripts are delivered during client interviews Ensure procedures for banking and bond receipts are timely and accurate Documentation and data use for monitoring results, improving program quality, and encouraging staff learning: Hold site teams accountable for meeting data quality and timeliness standards for all information required to achieve TBP s mission and goals On a post-audit basis, review intake and pre-work documentation for leads and case records weekly to ensure data standards are met for the BODMF and client support plans are provided as needed In 1:1s and team meetings, review weekly, monthly and quarterly operational performance metrics in Salesforce (and information in Monthly Ops and Quarterly Data reviews) to optimize bailouts, reflect on what s working and what s not, and generate ongoing learning and improvement goals for each site Utilize the Learning and Improvement goal setting and action plans regularly to document staff learnings, achievements, and challenges; use the action plan to document follow-up steps and update team goals Ensure the site Client Service Guide is accurate, fully understood by staff, and regularly updated as local conditions change Client support Ensure client needs are appropriately documented and supported, and hand-off referrals to service providers are coordinated where possible Identify and monitor local service gaps using Salesforce data and proactively develop strategies for addressing them Create workflows and employ standard operating processes from the Client Service Guide that ensure prompt communication with 100% of active clients about court dates and ongoing voluntary supports, if appropriate, throughout the duration of case Ensure staff are attempting to contact clients who have bench warrants, appropriately documenting these contact attempts, and working with clients and partners to resolve warrants whenever possible. Assist the Program Innovation and Data Teams in analyzing the impact of client supports on case outcomes, gathering feedback from clients on the quality of service provision, and implementing appropriate adjustments based on these findings under the guidance of the Regional Director. Revolving Bail fund Establish and execute timely processes for requesting and retrieving bail refunds according to the standards outlined in the Client Service Guide Establish and execute timely processes for identifying and contesting bail forfeitures, including engaging with local attorneys, as necessary Budget/Resources Contribute to creating and reviewing site budgets and requesting additional resources to achieve site goals based on data-informed analyses Ensure spending on other than personnel expenses follows the guidance in the TBP Expense Policy and is contributing to client success Build effective local service partnerships at each site to meet client needs Partner with the Regional Director to build a coalition of local community support providers who have the capacity to meet the needs of clients and monitor progress using client advocacy reports in Salesforce Develop and maintain effective relationships with local stakeholders, including Public Defenders, jail administrators, county clerks, community-based organizations, and relevant grassroots coalitions Attend and actively participate in all mandatory management meetings and workshops unless you ve notified and received prior approval from Regional Director Partner with the Regional Director and other senior managers to plan for the trajectory of site operations based on reform efforts and changes in local pretrial systems Actively participate and lead weekly Ops Manager meetings and periodic regional team meetings; contribute to building meeting agendas, and share information and learnings As a Central Support Hub employee, champion and implement organizational directives with staff and ensure organizational policies and procedures are locally adapted, responsive, and consistently followed Advocacy Collaborate with Policy Team to identify and prioritize local opportunities for reform and systems change In collaboration with the Policy Team, establish advocacy goals at the local site level and at the state level In partnership with the Policy Team, cultivate and maintain relationships with key stakeholders, coalitions and constituents, and support achievement of TBP policy goals locally and statewide Help monitor status and progress of ongoing reform efforts and, in consultation with the Policy Team, participate on behalf of TBP as needed Share updates on reform progress with the Policy Team, and occasionally represent TBP at meetings or events with local stakeholders and media outlets Communications and Media Cascade approved internal communication content to site teams when requested; routinely dialogue with staff about organizational communications such as all staff emails from CEO and Support Hub Departments to strengthen understanding and receive feedback Share updates on site activities with the Support Hub, and occasionally, under the direction of the Director of Communications and your Regional Director, represent TBP at meetings or events with local stakeholders and media outlets In collaboration with the Communications Team, help develop narratives for client storytelling and bail reform for distribution on social media and to local and statewide press outlets Follow steps outlined in emergency response plan, including providing immediate notification to the Regional Director and Communications Director when a current client is in crisis and/or has been charged with a serious allegation reported in the media Ensure the facts of the client case are collected and documented In consultation with the Communications Department, represent TBP with local media to explain our decision-making Bi-Monthly Travel to sites to work with staff and speak with local stakeholders and system players about TBP s mission and model Position Outcomes: 1:1 and team meetings are held weekly that include the review of programmatic data Sites exhibit a culture of learning and improvement, as evidenced by regular meetings that use and reflect on data (i.e, Salesforce reports and dashboards, and monthly and quarterly Ops reports) and feedback from clients and local stakeholders Site goal setting and action plan template is updated regularly with staff to organize site improvement work, track progress on site goals, document site learnings and achievements, and inform 1:1 and team agendas Data quality and timeliness standards are consistently met by staff Client cases are reviewed on a post audit basis weekly to ensure that site staff are complying with BODMF and other TBP processes in cases that do not receive or require supervisor approval Client bailouts are optimized based on efficient staff workflows and analysis of county administrative data which indicate an estimate of client eligibility Sites are meeting or exceeding quarterly/annual goals, including goals for client court reminders, client need identification and support, site forfeiture rates, and client refunds, or there is a clear understanding of which are the key assumptions underlying the goals that have since shifted Bail refunds are submitted and collected on a timely basis The Client Services Guide is updated based on local conditions and reporting tools are regularly used to ensure it is implemented with fidelity Client emergencies are reported immediately in accordance with the Crisis Response Plan Staff are evaluated on their performance twice a year on a timely basis; evaluations are reviewed with Regional Director before delivered and finalized with staff TBP core values and Breakthrough Action management principles are actively employed with staff in consistent coaching conversations to get desired results and to support career development goals of staff Organizational communications, directives, policies, and procedures are adopted and operationalized by site staff; time is scheduled in team meetings and 1:1 s to dialogue with sites to reinforce understanding and receive feedback Management recommendations for staffing and site resources are informed and justified with data Policy and Communications initiatives are fully integrated in site operations Qualifications: You have the ability to travel (required) You live in or near Jacksonville, FL or Pensacola, FL or are willing to relocate there (required) Supervisory or people management experience (required) Exceptional interpersonal skills, including an ability to navigate and resolve conflict in a manner that values and respects relationships with colleagues inside and outside TBP Experience utilizing data to monitor and improve operational performance Strong ability to provide timely communications through emails, memos, and other written products that summarize information and present options for action; can communicate with internal and external stakeholders clearly and with empathy Strong ability to represent departmental and organizational positions in internal and external communications to achieve objectives Strong interest in expanding policy knowledge and influencing skills to achieve policy objectives that improve pretrial justice Flexible schedule and ability to work non-traditional hours as needed Deep commitment to pretrial detention and bail reform, racial justice, equity, diversity, inclusion and belonging; a commitment to combating oppression at the personal and systemic levels; a personal approach that values the individual, and respects differences of race, ethnicity, age, gender, gender identity or expression, sexual orientation, religion, disability, and socioeconomic circumstance This work requires the ability to work with people who have been directly impacted by the carceral system, including folks who have prior records. To excel in this role, you likely bring the following: You have deep familiarity with the criminal legal system (through education, criminal justice work, and/or personal experience with the system) You value and understand the importance of pursuing performance, program quality and policy goals through thoughtful time management, consistent data analysis, focused communications, and continuous learning You re diligent and hold yourself and others accountable to deadlines and operational outputs and outcomes You enjoy recognizing and supporting staff, and investing in their professional development You have experience and skill in building internal and external partnerships both in person and remotely You re a strong communicator (written, verbal), and have experience engaging and persuading a diverse array of stakeholders You re proactive and are able to identify potential challenges before they arise, conduct diagnoses, and offer and implement potential solutions when needed; you have experience developing specific processes to address operational challenges You lean into conflict, plan for it, and understand how it can lead to better solutions You re well organized and able to multitask and adjust priorities on the fly You reach out for help when you are feeling stuck and overwhelmed You re very comfortable with technology, including Google Suite and Salesforce You like making decisions in a data informed way and are comfortable working with data individually and with your team This position requires being able to reliably travel to various locations in the local area. If you will be driving yourself, we require that you have insurance pursuant to applicable laws. This position will require regular in-person work, including travel. Currently all roles perform some or all of their work from home. The Bail Project will provide equipment to support work from home but
    $41k-71k yearly est. 7d ago
  • Environmental Business Director of Operations

    Atlas 4.3company rating

    Senior Operations Manager job 34 miles from Pensacola

    Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with offices throughout the US, including Alaska & Hawaii. It's no accident that Atlas creates a better experience for infrastructure and environmental projects. It's how we are built - with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. We're just built to be better. We are a great company. The **Atlas Environmental Business Director of Operations** is responsible for the day-to-day management and performance of the US-wide Environmental business. This role will work closely with the Environmental President, the Environmental Regional leaders, the Corporate Finance Operations business partner for Environmental, and other leaders across the Environment Business and Corporate Functions to drive performance and operations of the Business, and support growth. This role will allow the Environment President to elevate from triage and recovery focus to quickly transition focus to people, sales and the achievement of profitable growth that meets GI Exit Strategy objectives and value creation for the next Atlas owner. This role will report to the Environmental President, will provide direction to the Environment Business leaders on a day-to-day basis focused on activities and actions that achieve delivery of the annual business plan and budget. Expectations will be to successfully deliver on Atlas key performance metrics for the Environment Business including Deliver work and financial performance/cash performance metrics. **Duties and Responsibilities:** + As a partner and extension of the Environment Business President office, often assigned to lead and advance critical, operational initiatives in the Business as needed. + Key leadership change agent facilitating the implementation of new organizational models, refinements and/or other business change efforts. Will involve interaction and collaboration with other corporate and business support functions for Atlas-wide business initiatives. + Actively monitors deliver work and business operations activities and interface points to ensure the region is operating efficiently and effectively, including driving opportunities to align, optimize, and improve collaboration and workshare towards the evolution of a highly functioning national business. + Acts as key liaison between the Environment Business President office and corporate, business support, resource, and project delivery functions to ensure the right resources, expertise and support are provided at the right time. + Provides key operational oversight to technical areas and divisional staff, within their areas of expertise. + Directly and proactively engages in business to support major project and program planning, kickoff, resourcing, implementation, monitoring, and control activities to ensure sufficient support at start up and consistency through execution and delivery. + Key role in supporting major project and program capture efforts relative to the execution and delivery strategy, risk management, costing and pricing. Will support the capture team (e.g., regional and local operations, business development and sales, proposals, project controls and estimating, etc.) to ensure functions are coordinated and issues are addressed. + Monitors the week-to-week, month-to-month operational and financial performance of the business and works closely with the business leaders relative to performance against budget and plan to deliver. Regularly briefs Environmental President on progress and leads and/or supports President on action plans to address gaps. + Working with Environment Business Leaders and finance and accounting, sets out to optimize cash management performance including billing, collections, and elevating focus where material delays exist, or contractual funding issues have arisen impeding billing or collection. + Closely monitors utilization across the business, evaluating the overall demand for resources per the business forecast and real-time supply of resources to address surplus and deficiency challenges. Actively drives opportunities for resources to be better shared across Atlas and initiates/leads actions for improvement to meet utilization targets. + Works and collaborates closely with the Environment Business Leaders, the project delivery function and other business Directors of Operations to ensure appropriate standardization and consistency of project reviews and follow-up actions to drive improved outcomes. + Working with Corporate Project Delivery function, drives actions and decisions to improve project pricing of "as-bid" margins and then delivery of actual margins at or above the as-bid margins. + Generates business intelligence, in collaboration with Project Delivery, F&A and Environment Business Leaders to inform client contract, business operations (offices and labs), and project performance to direct decisions on business component/portfolio exits and expansions. Leads and actions business/client/portfolio exit decisions to achieve overall business EBITDA margin improvements. + Serves as a key business advocate for best-in-class quality and health and safety performance and works to ensure appropriate awareness exists, protocols are followed, and corrective actions are taken. + With a focus on combined speed of business and risk management, ensures appropriate business awareness, understanding and implementation of our corporate governance program and protocols (e.g., authorization matrix, business management system, policy and procedure, reporting and notification requirements, etc.). **Position requirements:** + Minimum of 20 years of business operations, operational finance, business systems, and governance delivery experience. + Proven experience managing business operations across multiple offices (+200M in annual revenues) + Proven results in meeting budgeted performance metrics and forecast/recovery plans. + Knowledge and experience implementing organizational change and change management. + Knowledge and experience in Environment and Infrastructure businesses. + Excellent written and verbal communication skills and demonstrated ability to communicate across all levels of Atlas. + Highly organized, self-motivated and results driven with the ability to organize priorities and multi-task effectively + Strong interpersonal skills. **Working Conditions:** + Ability to perform in a high stress environment. + The employee spends most of the time sitting or standing in a comfortable position with many opportunities to move about. + Must be able to lift 50 lbs. + Ability to read or interpret data as well as having the capacity to communicate (verbally and written) with both company and outside personnel professionally and effectively. + Travel is required and is expected to be 20% - 40% of the time worked. + There is a strong emphasis on safety while working both in the office and in the field. **Benefits:** Atlas offers a comprehensive benefit program to meet the diverse needs of our employees. Depending on your employment status, Atlas benefits include health, dental, vision, life, AD&D, voluntary life / AD&D, disability benefits, leaves of absence, 401k, paid time off, paid holidays, employee assistance program, educational assistance program. **Who We Are:** We strive to be the most sought-after infrastructure and environmental solutions company, known for our unique, values-driven approach and brought to life by the industry's most exceptional people. Atlas provides professional testing, inspection, engineering, environmental and consulting services from more than 100 locations nationwide. We deliver solutions to both public and private sector clients in the transportation, commercial, water, government, education and industrial markets. With a legacy of providing consistent quality and results, Atlas creates a better experience at every stage of an infrastructure project. We connect the best experts in the industry to deliver value from concept to completion and beyond. This means doing everything our clients expect and then raising the expectations in a way that only our people can. **Our Values:** **Life:** We enhance quality of life. We value people and safety above all else. **Heart:** As our hallmarks, we act with compassion, empathy and respect. **Trust:** We work together as partners, doing what we say with full accountability. **Mastery:** Always striving for the highest quality, we ensure greatness inspires all our work. **Atlas EEOC Statement** Atlas is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atlas makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy **********************************************************************************************
    $84k-125k yearly est. 17d ago
  • Regional Director Of Hotel Operations

    Ark Hospitality

    Senior Operations Manager job 45 miles from Pensacola

    Job Description We're looking for an experienced regional director of hotel operations to assist us in organizing and managing our hotel's daily operations in the West Panhandle, FL Area. You will be in charge of the company's procedures and personnel, ensuring that they are well-coordinated and productive. You'll be in charge of overseeing each hotel department, supervising employees, evaluating the effectiveness of business operations, and allocating resources. Our ideal applicant has prior experience managing a team in the hospitality or hotel management industry. If you're ready to get started, apply now! Compensation: $75,000 - $90,000 yearly Responsibilities: Oversee budget assets such as purchase journals, expenditure, capital needs, labor, and quarterly reporting for all departments Communicate with all department management teams to ensure that operations run smoothly Create and implement methods to guarantee that guests have a great experience that exceeds guest satisfaction expectations Integrate guest satisfaction as a component of staff meetings, with an emphasis on developing new strategies to improve performance consistently Stay up to date with the hotel's inner workings, including room pricing, hotel regulations, discounts, availabilities, VIP visitors, hotel events, and more Qualifications: Proficient computer skills and knowledge of Microsoft Office Candidates must have a bachelor’s degree or equivalent experience At least 5 years of prior hospitality experience, preferably at a full-service hotel Excellent leadership skills, analytical skills, and communication skills Must have previous management experience in a hospitality or hotel management role Must have Hilton Experience Must have multi-unit experience About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get onboard with all things ARK!
    $75k-90k yearly 41d ago
  • Branch Operations Manager, Fraud Workforce Management

    Navy Federal Credit Union 4.7company rating

    Senior Operations Manager job in Pensacola, FL

    To advise senior leadership and lead ongoing operational strategy that supports and aligns with corporate and departmental strategic goals. To assist with developing action plans for operational improvement, managing resources, projects, leaders, team members, and worldwide operations to achieve organizational, strategic, financial, and member service goals and objectives. Ensures effective management of projects from inception through implementation. Develops organizational capability and inspires team to achieve business goals through confidence in leadership and teamwork. Advanced knowledge of banking/financial industry standards and practices Experience assimilating technical, complex financial and economic data Extensive experience demonstrating the ability to persuasively, clearly, and diplomatically communicate, both verbally and in writing, to all levels of management and to external entities Significant experience supervising and leading professional employees Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals Advanced knowledge of change management principles and practices Advanced skill exercising initiative and using good judgment to make sound decisions Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation Expert organizational, planning and time management skills Effective skill in building strategic and execution-focused plans and alliances with partner leadership Expert analytical/quantitative, reconciliation and deductive reasoning skills Expert verbal and written communication skills Advanced word processing and spreadsheet software skills Advanced database and presentation software skills Advanced proficiency with Power BI, SQL, Python and/or a similar tool Bachelor's degree in Business Administration, Finance, a related field, or the equivalent combination of education, training, and experience Desired Qualifications MBA or graduate degree in Auditing, Finance, or related field Advanced knowledge of NFCU's functions, philosophy, operations and organizational objectives Experience with credit union financials and/or NCUA regulations Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 Develop operational strategic plan; identify and address areas of significant risk and evaluates overall effectiveness of operations Lead operational/business analysis to include utilizing KPIs to identify areas of improvement developing action plans for operational improvement Conduct root cause analysis to identify development opportunities and recommend applicable business solutions Conduct analyses of reports relating to sales, volume, and monthly operational and capital expense budgets; prepares reports to communicate to senior management Identify and assess business strategies and opportunities; develop appropriate analytical approaches Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats Leads the largest/most complex multidisciplinary projects & initiatives of significant business risk & impact Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units Build and maintain relationships with team members, management, key stakeholders and/or external contacts(vendors, etc.) Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities Lead project teams; assures quality, consistent application and performance; meets schedules and/or resolves highly technical and complex problems Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership through coaching, counseling, and guidance for ongoing and future developmental needs of the team Apply broad functional knowledge and seasoned expertise to improve the overall operational and developmental performance of the team; assists with recruiting and on-boarding efforts Serve as subject matter expert regarding business functions, systems, policies and/or procedures Stay abreast of and ensure compliance with applicable laws, regulations and guidelines Perform supervisory/managerial responsibilities Set direction to ensure goals and objectives align with corporate and division strategy Select management and other key personnel; oversee talent development/succession planning Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy Oversee the preparation and execution of department/division AFP Manage merit pay in accordance with specified objectives and guidelines Leadership Level - Lead staff &/or supervisors Perform other duties as assigned
    $43k-56k yearly est. 2d ago
  • Hotel General Manager

    CUSA, LLC 4.4company rating

    Senior Operations Manager job 45 miles from Pensacola

    Job Description Now Hiring: Hotel General Manager-----Choice Experience Required-General Manager position located in Crestview, FL. CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a 64 room Choice Hotel - When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. The Hotel General Manager would be responsible for daily oversight of a 64 room Choice branded. Hotel with exceptional guest service. The expectation would be to enhance the current operational team while improving the hotel Key Performance Indexes. There is also an expectation to become involved with community events to enhance the hotel's local image.
    $41k-58k yearly est. 15d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Senior Operations Manager job 26 miles from Pensacola

    Overview Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: One Shift - No Night Shifts. Ever. Opportunity to grow your career with a great company and great people! 24/7 Employee Assistance Program 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. Life Insurance* Short Term Disability* Long-Term Disability* Dental* Vision* Health Insurance* Bright Horizon - back up child and elder care* Spot Insurance* Supplemental Insurance (accident, critical illness, indemnity) * Meal Discount Complimentary premium access to the Calm App, plus 5 gift subscriptions Unlimited access to medical and behavioral telemedicine through Cirrus MD Tuition Reimbursement & High School Diploma Program Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) Childcare Discount Program Paid Time Off (PTO) *Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities Learns and supports our You First culture and core values Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards Understands that we source great food for a reason and that our recipes must be followed Knows the restaurant sales and traffic goals - and works to exceed them Coaches and observes the First Watch Five Steps of Service being implemented at every table Understands the background story of our 10 Commitments - and puts them into action Responds with a sense of urgency to both customer and employee concerns Communicates and takes immediate ownership of repair and maintenance issues Is certified in food safety - and identifies and coaches in all areas of safe food handling Is continuously scouting for and interviewing candidates to join our team Keeps our company assets secure; including computers, point of sale, security systems and equipment Understands the key responsibilities of every position in the restaurant Puts an immediate stop to any inappropriate behavior, investigates as needed Trains, coaches, and develops team members daily Recognizes performance that goes above and beyond Accounts for all daily revenues and deposits Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using fresh ingredients. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" accolades, First Watch's chef-driven menu rotates five times a year and includes elevated executions of classic favorites alongside specialties such as its Quinoa Power Bowl, Lemon Ricotta Pancakes, Chickichanga, Morning Meditation fresh juice and signature Million Dollar Bacon. After first appearing on the list in 2022 and 2023, First Watch was named 2024's #1 Most Loved Workplace in America by Newsweek and the Best Practice Institute. In 2023, First Watch was named the top restaurant brand in Yelp's inaugural list of the top 50 most-loved brands in the U. S. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet. First Watch operates more than 580 First Watch restaurants in 31 states. For more information, visit www. firstwatch. com. First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $39k-53k yearly est. 7d ago
  • Business Manager - Olympus Emerald Coast

    Olympus Property 4.1company rating

    Senior Operations Manager job 45 miles from Pensacola

    * National Apartment Association's Top Employer of 2023 & 2024 * The Olympus Property Difference Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners. We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition. The Business Manager (Property Manager) manages all aspects and operations of the property, including creating budgets and financials, ensuring exceptional resident satisfaction, and fostering successful relationships with vendors, partners, and investors. In this role, you will oversee a team of office and maintenance employees and work closely with Regional Leadership to meet established personal, team, and asset goals throughout the year. Your Purpose & General Responsibilities: Embody the Olympus Property Core Values: Customer Care Teamwork Trust Family Fun Managing the financial performance of the property by overseeing rents, occupancy and expenditures Managing, training and counseling onsite staff effectively Analyzing monthly performance and budget projections and discussing strategies with the Regional Manager and Regional VP Completing annual asset business plans and budget forecasts Reviewing, understanding and reporting financial information Cultivating and executing marketing techniques and budgeting Supervising resident retention, renewal and leasing programs to maintain maximum occupancy Training and mentoring office staff in effort to implement sales and marketing materials and strategies Providing direction and oversight to property maintenance staff Motivating the team to stay in compliance, while creating the Olympus Culture for residents and team members alike Ensuring that buildings, units, amenity space conditions are in market ready condition Performing regular inspections of managed property Bidding, negotiating and managing vendor service contracts and one-time projects Providing additional reports as required Promoting and teaching safe work-place practices Multitasking to meet deadlines in a timely and organized manner Working a flexible schedule Touring the community with clients, vendors, and staff when needed Essential Needs for Olympus Emerald Coast: Available Full-time, Monday - Friday (hours will vary between 8:00 AM - 6:00 PM) Flexibility for after-hours resident events and/or emergencies Minimum 2 Years of multifamily Property Manager experience; Luxury A-Class experience preferred RealPage/Knock/Onesite Software experience strongly preferred Benefits & Perks: Medical, Dental, & Vision Coverage Educational Assistance & Tuition Reimbursement* Pet Insurance 401(k) with Employer Matching* Short-term & Long-term Disability Critical Illness & Accidental Injury Coverage Life & AD&D Insurance Paid-Time Off Program Apartment Rental Allowance Sabbatical Career Pathing Budget Camp & Leadership Conferences Team Building & Annual Events Opportunities for Growth Fun “Culture Days”! What's AWESOME about Olympus? Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team! Initial pay range (based on location, experience, etc.) This position is eligible to receive incentives of monthly commissions, quarterly, and annual bonuses! Olympus Property is an equal opportunity employer. INDFL
    $27k-35k yearly est. 3d ago
  • Regional Manager of Operations

    American Family Care 3.8company rating

    Senior Operations Manager job in Pensacola, FL

    Job DescriptionDepartment: | Corporate Operations | Supervises: | Center Administrators, Center Administrator 2 Sub-Department: | | FLSA Status: | Exempt Reports To: | Senior Director of Operations | Date Completed: | 5/22/2025 The Regional Manager of Operations is a hands-on, strategic leader responsible for overseeing an assigned area of urgent care centers and directly managing the Center Administrators who operate them. This role plays a key part in cultivating strong, effective leadership at each center, ensuring alignment with organizational priorities and performance standards. The successful candidate will drive operational excellence, deliver exceptional patient care and customer service, and implement scalable improvements to meet the demands of a growing healthcare organization. Additionally, this leader will champion continuous clinical quality initiatives and provide ongoing support, communication, and development to their leadership team, fostering a culture of accountability, consistency, and high performance across all sites Core Responsibilities: Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment. Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences. Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments. Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability. Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success. Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability. Leadership Responsibilities: Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement. Maintains perseverance to drive and sustain the changes that occur at American Family Care, while being resilient and flexible, and inspiring and motivating the team. Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments. Partners with Physicians and APPs to assist with day-to-day operational needs Creates a work environment in which people can perform to the best of their abilities. Qualifications: Bachelors degree in healthcare administration, business, or related field preferred; equivalent years of leadership experience may be considered Five or more years of multi-site leadership experience in a healthcare setting required; urgent care or immediate care experience strongly preferred. Proven experience leading and developing people leaders, with a demonstrated ability to build high-performing teams across multiple locations. Strong financial acumen with experience managing budgets and P&L accountability in a healthcare setting required. Strong working knowledge of payroll, staff scheduling, and workforce planning. Excellent interpersonal and communication skills, with the ability to coach and support both leaders and frontline staff. Ability to manage multiple priorities in a fast-paced environment while maintaining a proactive and positive attitude. Experience supporting leadership in planning, executing, and monitoring quality control and performance improvement initiatives. Advanced proficiency in Microsoft Office Suite (Word, Excel, Visio, MS Project, PowerPoint, SharePoint), Smartsheet, and document/workflow management tools Working Relationships: Center-Level Field Team Members: Includes Center Administrators, Medical Assistants, Medical Receptionists, X-Ray Technicians, Physicians, and Advanced Practice Providers (APPs). AFC Support Center Team: Collaboration with corporate and regional support functions/departments. Vendors and External Partners: Manage and maintain relationships with relevant vendors and partners, as applicable to center operations Principal Duties and Responsibilities: Plans, directs, and takes full ownership of the daily operations of an assigned group of 810 urgent care centers within a defined market. Builds and sustains high-performing teams with strong morale by actively engaging, recognizing achievements, and addressing performance issues promptly and effectively. Ensures safety, regulatory compliance, and quality standards are met through regular operational and clinical audits across all assigned locations. Drives performance against established key performance indicators (KPIs) and ensures strong P&L outcomes. Provides operational oversight and leadership to center-level teams, including direct supervision and development of Center Administrators. Participates in core management functions such as interviewing and hiring Center Administrators and field-level team members. Addresses performance concerns through disciplinary actions, coaching, and formal performance evaluations. Manages patient escalations and visitor complaints professionally; provides actionable feedback and follow-up training to Center Administrators while recognizing strong performance. Leads the implementation of initiatives to improve operational workflows, staff retention, and employee engagement. Oversees scheduling practices by ensuring Center Administrators and workforce management create accurate, volume-based monthly schedules that ensure adequate staffing and business continuity. Maintains oversight of center environments to ensure they are clean, orderly, and compliant with company policy and accrediting standards. Collaborates closely with Directors of Operations, clinic-level leaders, and support center departments to ensure seamless operations and a consistently high standard of service delivery. Maintains strict confidentiality of patients, employees, and business information in compliance with HIPAA and internal policies; ensures team adherence through consistent monitoring and training Working Conditions Travel: Requires approximately 80% travel within the assigned region or market to support clinic operations and leadership oversight. Work Environment: This position primarily operates in a clinical setting, involving frequent interaction with patients, providers, and healthcare staff. Physical Demands: Must be able to stand for extended periods; occasional walking, bending, and lifting may be required in support of center-level operations
    $58k-72k yearly est. 5d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Pensacola, FL?

The average senior operations manager in Pensacola, FL earns between $62,000 and $145,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Pensacola, FL

$95,000

What are the biggest employers of Senior Operations Managers in Pensacola, FL?

The biggest employers of Senior Operations Managers in Pensacola, FL are:
  1. Maverick Search Partners
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