Senior operations manager jobs in Petaluma, CA - 2,289 jobs

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a senior strategy and operations leader to build, lead, and scale the Strategy & Operations function within OpenAI's User Operations organization. In this role, you will manage a high-impact team of strategy and operations practitioners while owning the service strategy, planning, and execution mechanisms that underpin our customer support operations. You will be accountable for how User Operations scales - designing and evolving our support model, forecasting and planning for growth, and ensuring we have the right capacity, capabilities, and operating rhythm to meet user needs as OpenAI's products and footprint expand rapidly. This role acts as the connective tissue between strategy, planning, and execution, and as a force multiplier for User Operations leadership. You'll be responsible for deeply understanding our existing support strategy and operating model, quickly gaining context on where we are and where we're going - and then running with it, pressure-testing it, and evolving it as needed. This is not a role focused on documenting or maintaining playbooks. AI has fundamentally changed the customer experience and the nature of support operations; this role requires a leader who can define future-state service models, anticipate second- and third-order impacts of scale, and continuously adapt our operating approach. You might thrive in this role if you: Lead and develop the Strategy & Operations team within User Operations, setting clear direction, priorities, and quality bars, while raising the operational and strategic maturity of the org. Own Service Strategy for User Operations, including support model design, tiering and entitlements, and the evolution of our end-to-end customer experience. Own forecasting and capacity planning for User Operations, partnering closely with Finance and Data teams to translate demand signals into headcount, vendor strategy, tooling investments, and operating plans. Serve as a strategic partner to User Operations leadership, helping define long-term direction while ensuring near-term priorities are executed against with rigor and accountability. Drive AI-native operations across User Operations, embedding LLMs and automation into service strategy, workforce models, tooling, and decision-making. Technology is not an adjunct here - it is foundational to how we design support. Partner closely with Product, Engineering, and Data leaders to identify and solve the most critical scaling challenges in support, including deflection strategy, self-service expansion, tooling evolution, and operational quality. Bring structure to ambiguity and momentum to execution, establishing program structure, decision frameworks, and operating rhythms that allow teams to move quickly without losing coherence. Lead deep, analytical dives into the core drivers of support performance, including volume, handle time, backlog, SLA risk, cost-to-serve, automation efficacy, and customer experience signals. Own change management for major operational shifts, ensuring new strategies, service models, and systems are adopted effectively across internal teams and external partners. Act as a senior escalation and alignment point across the org, connecting strategy, planning, and execution, and ensuring leadership has clarity into progress, risks, and tradeoffs. You might thrive in this role if you: Have 10+ years of work experience in customer support operations and/or a strategy & ops function, with deep, hands-on experience running and scaling support organizations, and prior people-management responsibility. Bring a strong, opinionated point of view on customer support operations, including service strategy, workforce planning, automation strategy, and operating cadence - and can quickly adapt that perspective to OpenAI's unique context. Have led forecasting, capacity planning, and annual planning in complex, high-growth environments, with comfort operating under significant uncertainty and imperfect data. Operate comfortably at all altitudes, from executive-level strategy conversations to detailed discussions on queue dynamics, SLAs, routing logic, and agent performance. Have a proven track record of owning large, ambiguous problem spaces end-to-end, translating them into clear priorities, executable plans, and measurable outcomes. Have a deep passion for AI, technology, and customer experience, and are energized by the opportunity to redefine how customer support operates at a global scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

A leading cybersecurity company is seeking a Manager for Controllership Operations Accounting. This role involves supervising the India-based accounting team, ensuring the efficiency of finance processes, and collaborating with the US team on projects. Ideal candidates have significant public accounting experience, ideally from a Big 4 firm, and a CPA certification. This position offers opportunities for professional growth in a dynamic environment that values diversity and inclusiveness. #J-18808-Ljbffr

A workspace management technology company in San Francisco seeks a Head of Customer Success Operations to lead the CS Operations team and develop strategic initiatives. The ideal candidate has over 7 years of experience in revenue operations within a SaaS context and a proven track record of team leadership. This onsite role, requiring four days a week in the San Francisco HQ, offers a unique opportunity to make a significant impact on customer experience and operational success. #J-18808-Ljbffr

A leading AI technology firm is seeking a Director of HR in San Mateo, California, to architect a scalable HR function that aligns with company strategy. The role demands a blend of strategic thinking and practical execution, overseeing people operations, organizational structure, and employee relations. Ideal candidates will have experience in scaling startups, particularly in deep-tech or B2B SaaS environments, and a balanced, empathetic approach to leadership. This pivotal position plays a vital role in shaping the firm's long-term culture and operational success. #J-18808-Ljbffr

Operations Director/ Transportation & Collection Emeryville, CA $165,000 to $185,000 Manages the day-to-day collection operations of a single site with multiple Lines of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Route Managers will report directly to this role. Job Functions Manages the District's day-to-day operations and provides daily support to drivers in ensuring safety, service, and savings. Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations. Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching and retraining. Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and evaluating employee performance. Manages termination, compensation, and promotion decisions. Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations. Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs. Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes a good corporate citizen and valued resource. Education: Bachelor's Degree required Must be able to maintain a valid driver's license and clean driving record throughout the duration of employment in this position Experience in a position involving at least 2 of the following: operations, customer service, community relations, health and safety, financial and human resource function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required. Benefits Competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. IDEAL CANDIDATE Seeking candidates from Telecom, Rail, Mining, Quarry, Oil & Gas industries. Candidates must have experience managing people and Budgets. Seeking someone not only with Budgeting but PnL experience. Budgets range from 150 million - 250 Million depending on the site. This person will also be apart of community outreach efforts to sell our company and build the site business. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Relocation assistance Tuition reimbursement Vision insurance

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned Coordinate cross-functional initiatives that span Product, Eng, Design, GTM, and Ops teams-driving alignment, timelines, and accountability Partner with product and eng leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes Continuously document and improve our operational playbook so we can scale with quality and intention What you'll bring 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company Proven track record building and scaling operational processes from scratch Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations Excellent written and verbal communicator-clear, succinct, and persuasive across stakeholders and levels Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus Even better… Experience at an early-stage startup or scaling product org Familiarity with OKR frameworks, roadmap tools, or product analytics platforms Background in product management, engineering, or consulting/strategy with deep operational exposure Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship or any other legally protected class. #J-18808-Ljbffr

A leading tech company in California seeks a Business Operations & Strategy Manager to turn strategic ambiguity into actionable plans. You will manage leadership operations, develop insights from data, and oversee partnerships while collaborating closely with executives. This role requires 5-7 years in strategy or operations, with strong financial modeling skills. The compensation is competitive, ranging from $160K to $180K plus equity, in an on-site role that promises impactful contributions and a dynamic work environment. #J-18808-Ljbffr

General Manager - Owner-User Urban Office Campus The General Manager is responsible for the full scope of operations and workplace experience at a premier, owner-occupied Class A office project, that serves as the company's corporate headquarters. In this unique role, the General Manager serves as both the steward of the asset for ownership and the primary partner to the owner-occupier, ensuring that the building operates seamlessly, efficiently, and at the highest standards of service. This position blends professional property management expertise with a hospitality-driven approach, delivering an exceptional environment that supports the owner's business, its employees, and its long-term investment objectives. Key Responsibilities Owner-User Service & Workplace Experience Act as the primary on-site liaison with the owner's leadership, facilities, and employee engagement teams. Anticipate and address operational needs that directly impact the owner's employees, ensuring a comfortable, safe, and productivity-enhancing environment. Develop and manage programs, amenities, and workplace initiatives tailored to the unique requirements of the owner-user. Maintain proactive communication with ownership regarding building performance, upcoming needs, and opportunities for improvement. Operations & Building Management Oversee all aspects of daily building operations including engineering, maintenance, security, janitorial, and sustainability initiatives. Oversee maintenance of building systems and infrastructure at peak performance to support continuous business operations. Provide oversight of lease administration and tenant relations for any tenants of the owner-occupier, ensuring compliance, effective communication, and strong landlord-tenant relationships. Work with owner representative and facilities teams to implement and execute preventative maintenance schedules and to manage capital improvements and modernization projects. Ensure all spaces-both front-of-house and back-of-house-reflect the owner's standards of quality and professionalism. Financial & Asset Stewardship Oversee the development and management of the property's annual operating and capital budgets, balancing fiscal discipline with the owner's business needs. Provide regular reporting and insights on building operations, expenses, and long-term asset planning. Partner with ownership on forecasting, major capital planning, and alignment of building operations with corporate goals. Leadership & Vendor Oversight Lead, train and mentor on-site staff with a culture of accountability, professionalism, and hospitality. Negotiate, manage, and monitor contracts with vendors to ensure high-quality, cost-effective service delivery. Establish and enforce service-level standards consistent with both property management best practices and ownership's expectations. Compliance & Risk Management Ensure building operations and vendors meet all applicable regulatory, environmental, and safety standards. Serve as the primary coordinator for safety, security, and emergency preparedness programs. Maintain and update risk management procedures that safeguard both the business operations of the owner-occupier and the long-term value of the asset. Qualifications Bachelor's degree in Business, Real Estate, Facilities Management, or related field. 7+ years of commercial property management experience, ideally including direct oversight of single-tenant or corporate headquarters environments. Strong operational and financial management skills, paired with a service-oriented mindset. Exceptional communication skills and the ability to build trust with ownership and corporate leadership. Proficiency with property management systems (Yardi, MRI, etc.) and Microsoft Office Suite. Professional designations such as RPA, CPM, or LEED AP preferred. Must have a California Department of Real Estate license Core Competencies Owner Partnership - Serves as a trusted advisor to ownership, aligning property operations with corporate strategy. Hospitality-Driven Leadership - Engages with ownership and enhances the workplace experience for employees in a manner that demonstrates service excellence. Operational Rigor - Manages the building with discipline, foresight, and attention to detail. Hands-On Stewardship - Maintains a visible presence in daily operations to ensure quality and responsiveness. Strategic Alignment - Balances immediate operational needs with long-term investment and asset performance goals. Benefits Full medical (PPO & HDHP), dental, vision, dependent care FSA, FSA Transit, HSA 401K (Pre Tax & Roth) Salary $185,000 - $215,000

Proposal Strategy and Operations Manager At PicnicHealth , we're building the future of non-interventional clinical research, powered by AI and centered on patients. Our mission is to make it radically easier, faster, and more affordable to generate high-quality real-world evidence. We're replacing the legacy, services-heavy model with a modern, AI-first approach that unlocks insights from rich, multi-modal data-from clinical notes and imaging to lab results-at scale. By engaging patients directly through our personal health assistant , PicnicAI, which meets them where they're at and delights them along the way (with an industry leading NPS of 76), patients participate actively in the research they care about. PicnicHealth is already a trusted partner to 7 of the top 10 pharmaceutical companies. Our work spans 40+ disease areas and has supported over 60 peer-reviewed publications, including an FDA submission that incorporates PicnicHealth data. Founded in 2014, we've raised $100M+ from top investors like Amplify Partners, Felicis Ventures, B Capital Group, and Y Combinator. Our business running non-interventional studies more than doubled last year, and we're growing even faster in 2025. We're a team of doctors, patients, data nerds, engineers, and builders, reimagining how clinical research works - and we're just getting started! The Opportunity As the Proposal Strategy and Operations Manager, you will build a system and process that enables a cross-functional team to transform complex technical capabilities into compelling, winning proposals . This role is critical to our success in the competitive non interventional study space requiring someone who can transform complex technical capabilities into compelling, winning proposals. This is a builder role. You'll wear multiple hats-leading proposals, creating structure where it doesn't exist, and partnering across teams. You won't be doing this alone, but you will be accountable for making it happen. At PicnicHealth, AI is at the core of everything we do. We're looking for individuals who are not just comfortable with, but genuinely excited by and actively experimenting with, the power and potential of AI. What you'll do: Strategic Proposal Leadership Develop and execute proposal strategies that differentiate PicnicHealth in competitive landscapes Collaborate with Sales, Scientific Solutions, Product Delivery and Operations teams to craft compelling value propositions Analyze RFPs and client requirements to develop winning positioning and messaging Proposal Management & Execution Leverage project management tools and processes to project manage complex, multi-stakeholder proposal processes with tight deadlines Coordinate cross-functional teams including Scientific Solutions, Product, Delivery and Operations, Legal, and Finance Ensure all proposals meet client requirements, compliance standards, and internal quality benchmarks Develop standardized templates, timelines, processes, and best practices to improve efficiency and win rates Identify, test and roll out technology and tools to build scalable processes that enable faster and more efficient proposals. Content Development & Optimization Levarge PicnicHealth experts to create compelling executive summaries, technical approaches, and capability statements Maintain and continuously improve proposal content library and knowledge management systems leveraging process, technology and tools Work with solutions and design to ensure consistent messaging and branding across all proposal materials Win/Loss Analysis & Continuous Improvement Conduct thorough win/loss analyses to identify improvement opportunities Track proposal metrics and conversion rates to optimize processes Collaborate with Sales teams to understand client feedback and market dynamics Implement process improvements based on data-driven insights What you'll bring: 5+ years of experience leading complex RFP responses within CROs, real-world evidence vendors, or digital health companies supporting life sciences clients.” Proven track record of winning competitive, high-value proposals (>$1M) Experience with real-world evidence, clinical research, or healthcare data strongly preferred Project Management Excellence: Experience managing multiple concurrent proposals with competing deadlines Strategic Thinking: Ability to develop winning strategies based on client needs and competitive landscape Cross-functional Leadership: Proven ability to lead and coordinate diverse teams without direct authority Analytical Skills: Experience with win/loss analysis, proposal metrics, and process optimization Exceptional Writing & Communication: Ability to translate complex technical concepts into clear, compelling narratives Bachelor's degree required; degree in Life Sciences, Business, or related field preferred We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward. Why will PicnicHealth win in Clinical Research? Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective. The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors' offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software. PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites: PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need Our AI health assistant (NPS of 66 in 2024) guides participants through study activities and enables most to be done at home We're an integrated solution - virtual site, CRO, and software platform - with AI built in from the ground up, initially focusing on observational research. At PicnicHealth you get to solve real problems with real solutions, great tech, and great people. We look to attract and retain exceptional performers through a mission that matters, a culture that allows team members to do their best work and be their real selves, and through competitive compensation and benefits packages aligned to the market and our Core Values. We're a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year. For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule. Target Base Salary Range: $125K - $150K The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate's job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. You also get: Family friendly environment Flexible time off 401k plan Free PicnicHealth account Equipment and internet funds for home office set up Wellness Stipend Equal Opportunity Statement PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong. Create a Job Alert Interested in building your career at PicnicHealth? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have 5+ years of experience leading complex RFP responses within a CRO, real-world evidence vendor, or digital health company supporting life sciences clients? * Select... Why do you want to join PicnicHealth? (optional) In your eyes, what is the most critical element of a successful picnic? (optional) #J-18808-Ljbffr

San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere. Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever‑changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance. Our customers include: 40% of Forbes Top 50 AI companies 20% of Forbes Top 100 Cloud companies Top companies like Notion, Anthropic, and Cursor We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures. We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer-beginning with their very first conversation with our team. In this role, you will Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting. Partner closely with GTM leaders to build scalable, user‑friendly processes and optimize their decisionmaking with data‑driven insights and strategic recommendations. Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution. Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale. Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization. What excites us 4-6 years of experience in GTM/revenue operations, sales operations or a similar role. Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale. Track record of building trust and credibility with GTM leaders and cross‑functionally to drive impact. Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background. You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required. Bonus points for experience in partner/channel sales operations. What we offer The equity upside of an early‑stage startup with the product‑market fit of a later‑stage company. Daily lunch and snacks for those working out of our office hubs. Medical, dental, and vision insurance covered 100%. One Medical membership covered, flexible sick benefits, and more. Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with. Annual team off‑sites and in‑person opportunities around our growing Anrok hubs. Home office setup stipend to ensure you have the equipment you need to thrive at work. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs-San Francisco, New York City, and Salt Lake City where we collaborate in‑person 3 days per week. ------------------------------------ #J-18808-Ljbffr

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally. What you'll do As a Credit Risk Operations Manager, you will help manage Airwallex's global credit risk exposure. You'll assess prospective and existing merchants, define and track risk performance, and partner with cross‑functional teams to drive both growth and protection. You'll leverage data‑driven insights to enhance our credit decisioning and monitoring frameworks, streamline operational processes, and continuously improve the balance between user experience and robust risk mitigation. This role is based in San Francisco. Responsibilities: Manage Airwallex's credit risk exposure across all product offerings Evaluate credit risk across payment acceptance channels (cards, bank payments, local payment methods) Drive Know Your Business (KYB) processes to build and maintain a diversified, high‑quality merchant portfolio Define, monitor and deliver against global credit risk performance KPIs Build, maintain and iterate standard operating procedures (SOPs) for credit risk management, including vetting, investigation and ongoing monitoring Develop structured reporting and dashboards to give global visibility into credit risk performance Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation Strengthen risk awareness across global stakeholders and proactively surface emerging risks Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Strong analytical and quantitative skills with demonstrated experience in assessing counterparty or merchant credit risk Deep understanding of credit fundamentals - including financial statement analysis, cash flow assessment, collateral structures, and exposure management Practical experience in ongoing credit monitoring, limit setting, and early warning frameworks for merchant portfolios Strong grasp of payment flows and how settlement timing, reserves, and chargebacks impact credit exposure Ability to identify and elevate emerging credit risks across payment products and geographies Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non‑technical stakeholders Proven ability to manage multiple priorities in a fast‑paced environment with precision and attention to detail Ownership mindset: you take accountability, drive clarity, and execute with urgency Preferred qualifications: Advanced proficiency in data analysis tools (e.g. SQL) Familiarity with core risk domains such as card brand monitoring, compliance, and KYB/KYC requirements Experience managing credit exposure for merchants or partners within fintech, payments, or financial institutions Background in regulatory compliance and/or operational risk management Track record of defining and reporting KPIs to improve process performance Deep understanding of payment processing systems and associated credit, fraud, and operational risks Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from ****************** email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr

Data Operations Manager - Anthropic Work Model: Hybrid (minimum 25% in-office) About Anthropic Anthropic is a public benefit corporation dedicated to building reliable, interpretable, and steerable AI systems that are safe and beneficial for society. The organization brings together leading researchers, engineers, policy experts, and business leaders to advance frontier AI while prioritizing safety, alignment, and long-term societal impact. Anthropic operates as a highly collaborative research-driven organization, focusing on a small number of high-impact, large-scale scientific efforts rather than fragmented initiatives. Its work builds on foundational contributions to AI research, including large language models, interpretability, scaling laws, and AI safety. Role Overview: Data Operations Manager The Data Operations Manager plays a critical role in scaling and optimizing data operations that support Anthropic's frontier AI research. This individual will partner closely with research teams to translate complex technical requirements into robust, high-quality data pipelines that directly influence model performance, safety, and alignment. This role blends strategic operations leadership, technical fluency, and execution excellence, with ownership across the full data lifecycle-from research requirements and vendor management to production-quality datasets. Strategic Impact The data systems and operational frameworks developed in this role will directly shape Anthropic's most critical model capabilities, including: Tool-use accuracy Long-horizon reasoning Robustness to prompt injection Safety alignment and human feedback integration By enabling researchers to move faster without compromising quality, the Data Operations Manager ensures that data remains a competitive and ethical advantage in advanced AI development. Key Responsibilities The Data Operations Manager will: Own and execute data strategy across research initiatives, including: Reinforcement Learning from Human Feedback (RLHF) AI safety and alignment research Tool use and agentic workflows Design and implement scalable operational systems that translate research goals into reliable data pipelines Build and manage strategic vendor partnerships for data collection, labeling, and annotation Establish evaluation frameworks and quality standards for state-of-the-art AI training data Lead cross-functional initiatives to improve research velocity while maintaining rigorous quality controls Proactively identify and mitigate risks, bottlenecks, and inefficiencies in data operations Partner with senior research leaders to align data execution with long-term model development roadmaps Candidate Profile Anthropic is seeking candidates who thrive at the intersection of operations, research, and emerging technology. Required Qualifications: Minimum of 3 years of experience in operations, consulting, product management, program management, or related roles Exceptional project management skills with the ability to manage multiple complex workstreams Strong communication skills across technical and non-technical audiences Familiarity with large language models or a demonstrated interest in AI training methodologies High organizational discipline and comfort operating in ambiguous, fast-paced environments Experience using data analysis tools such as SQL, Python, Tableau, or advanced spreadsheets Demonstrated passion for AI safety and data quality Preferred Qualifications: Experience with data collection, labeling, or annotation for AI/ML systems Knowledge of RLHF, constitutional AI, or human-in-the-loop workflows Prior work with AI research teams or research-focused organizations Vendor and contractor management experience Consulting background translating complex requirements into executable plans Track record of implementing process improvements or quality systems at scale Compensation and Benefits Base Salary Range: $250,000 - $365,000 USD annually Total compensation includes: Equity Comprehensive benefits Potential incentive compensation Anthropic also offers generous vacation and parental leave, flexible working hours, equity donation matching, and thoughtfully designed collaborative office spaces. Logistics and Policies Education Requirement: Bachelor's degree or equivalent professional experience Hybrid Policy: Employees are expected to be in-office at least 25% of the time Visa Sponsorship: Available for many roles, with legal support provided Relocation: Candidates may be asked about relocation flexibility Anthropic strongly encourages applications from individuals who may not meet every listed qualification, particularly candidates from underrepresented backgrounds. Culture and Values Anthropic approaches AI research as an empirical science, emphasizing collaboration, open dialogue, and long-term impact over short-term gains. The organization values diverse perspectives and recognizes the ethical and social implications of advanced AI systems. Clear communication, thoughtful collaboration, and shared ownership of outcomes are central to how Anthropic works. Why This Role Matters The Data Operations Manager position offers a rare opportunity to: Influence the core capabilities and safety of frontier AI systems Build foundational infrastructure that enables responsible AI scaling Contribute meaningfully to the future of safe and aligned artificial intelligence #J-18808-Ljbffr

A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.

As a Market Growth Manager, you will own the strategy and execution of growing Curri's market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri's internal teams. Given the cross-functional nature of this role, you will report to the Director of Strategy & Planning and frequently work with senior leadership. What you will do: Own the growth and expansion of a key market, launching initial customers and onboarding drivers Prospect, outreach, visit, and get customers to complete their first delivery with Curri Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri's product and capabilities Research the competitive landscape and distribution trends in the market, identifying opportunities to competitively position Curri's offering Develop and foster relationships with new and existing customers Serve as go‑to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs Collaborate with the Operations team to manage the operational activities related to scaling the market, including acquiring and onboarding new supply, developing driver training, and formulating driver incentive programs What you need to have: Bachelor's degree in business, engineering, or related field (or equivalent work experience) 2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy Be a self‑starter that thrives in a fast‑paced, often ambiguous environment Scrappy mentality and willingness to get into the weeds no matter the task Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders Analytical mindset that relies on testing and iterating solutions to make data‑driven decisions Comfort with in‑person meetings and conveying the value of a product to various audiences Willing to travel around their market 50% of the time Natural ability to problem‑solve and isn't afraid to challenge the status quo Team player who actively collaborates with other teams across the organization What is in it for you? You will have the opportunity to work for a dynamic and successful start‑up on a diverse team where you can make a huge impact by doing meaningful work. Significant and meaningful responsibilities from Day 1, with the ability to shape operational strategy. The possibilities are limitless and depend on you. Work in a remote environment with a flexible schedule. We don't micromanage and want to help you do great work. There is no work/life-there is only life and want your time at Curri to be life‑giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work. We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant. $100,000 - $120,000 a year Who are we? We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry‑leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast‑growing start‑up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com. Be sure to follow us on Twitter, LinkedIn, Facebook, and Instagram. #J-18808-Ljbffr

# **Overview**Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.*Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.**Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.*# **Job Description:**Tax Director Responsibilities If yes, consider joining Baker Tilly (BT) as a Tax Director with the NorCal Corporate Tax team! This is a great opportunity to be a valued business advisor delivering industry-focused tax advisory and compliance services to middle market clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You'll enjoy this role if: You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challenges You want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!) You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrow What you will do: Be a trusted member of the engagement team providing various corporate tax compliance and consulting services to industry specific clients: Be a valued tax business advisor, lead client relationships on day to day tax matters with various clients ranging from middle market to multinational Consult on technical matters and special projects in various areas of corporate and flow through taxation, accounting methods, and ASC740 Research various tax matters, responding to IRS and other tax authority inquiries, and make recommendations to the client for consideration Coordinate with specialty tax practices on complicated tax matters in the state and local, high net worth, international, research and development along with credits and incentives areas Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue Invest in your professional development individually and through participation in firm wide learning and development programs Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals Enjoy friendships, social activities and team outings that encourage a work-life balance Qualifications Successful candidates will have: Bachelor's degree in accounting or law, or a similar degree in business, master's or advanced degree desirable CPA or JD required Eight (8) + years' experience providing federal tax compliance and consulting services in a professional services firm Five (5)+ years' of supervisory experience, mentoring and counseling associates Demonstrated management, analytical, organization, interpersonal, project management, communication skills Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects Highly developed software and Microsoft Suite skills Eligibility to work in the U.S. without sponsorship preferred Corporate Tax DirectorResponsibilities If yes, consider joining Baker Tilly (BT) as a Corporate Tax Director! This is a great opportunity to be a valued business advisor delivering industry-focused tax advisory and compliance services to midmarket and large corporate clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You'll enjoy this role if: You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business #J-18808-Ljbffr

We are hiring District Manager HTM for our client at Cleveland, OH. Skills: Healthcare Technology Management, Large Healthcare Environment, Clinical Engineering, Leadership, Management, Client Relationship, Safety Programs. Visa sponsorship eligibility: No The ideal candidate will have a successful track record of management performance and leadership within the Healthcare Technology industry. Responsibilities District Manager of Healthcare Technology Management professionals have:- Successful leadership in Healthcare Technology Management within a large healthcare environment The ability to develop outstanding client relationships and governance structure. This individual will serve as the main point of contact with our University Hospital System client. Superior business acumen, agility, adept at making decisions and budget management proficiency. Strong leadership abilities to coach and mentor various levels of employees Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Client policies and procedures. Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary. Skills to assess financial risk and opportunities of the account and communicate results to the client and company senior management, initiate action plans as necessary. Some understanding of Cybersecurity problems and solutions to protect Healthcare providers The commitment to promote and support workplace diversity initiatives. Position Summary The Client Executive (Single) has overall leadership and responsibility for client relationships, oversight of the assigned contract/s (or a service-related portion of that contract), and company success of a single client organization with multiple sites and either single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable. Basic Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 7 years Basic Functional Experience - 7 years MUST HAVE Bachelor's Degree or equivalent experience. 7 years of management experience. 7 years of functional experience. Experience Healthcare Technology Management within a large healthcare environment. Company offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. #J-18808-Ljbffr

A leading home goods retailer in San Francisco is seeking a Manager of Talent Operations. This role focuses on managing employee relocation, expense tracking, and compliance within the HR department. The ideal candidate will have a background in HR operations with at least 3 years of experience. The position offers a competitive salary and a variety of benefits, including health insurance and a 401(k) plan. #J-18808-Ljbffr

A leading law firm in San Francisco is seeking a Senior Technology Site Reliability Engineering Manager to lead a team focused on ensuring the reliability, scalability, and performance of their infrastructure and services. The ideal candidate will have 7+ years of experience in DevOps or Site Reliability Engineering, strong leadership skills, and proficiency in tools like AWS and Terraform. The firm offers a competitive salary range of $165,000 - $235,000 and comprehensive benefits including 21 days of PTO and parental support. #J-18808-Ljbffr

Shift: Monday- Friday, 4:00am - 1:00pm (Must be flexible with schedule) Role: Provides day-to-day supervision of collection services and related operations of all or part of a subsidiary. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Essential Responsibilities: Assures rates are applied accurately, directly or through subordinate supervisors. Continually audits and evaluates standards for collection activities. Applies apartment, commercial, and residential rates to ensure appropriate customer billing. Adjusts routes to ensure that workload and weights are evenly distributed. Observes collection practices on the routes and enforces safety policies and procedures; conducts accident, injury, and workplace investigations. Ensures all employees are properly trained and licensed (if applicable) to operate and/or maintain all equipment. Assists with collection of delinquent accounts, as needed. Ensures compliance with environmental regulations, employee safety standards, other applicable regulations, and corporate policies. Ensures compliance with collective bargaining agreements. Deals with employee representative regarding questions or disputes. Identifies all potential rule infractions and implements corrective actions and/or processes to avoid future infractions. Maintains and generates records of operations and submits reports as directed. Investigates and resolves customer inquiries and complaints not resolved by subordinates. Adjusts rate and billing disputes as necessary. Prepares or assists in preparing budgets and plans for equipment and staffing. Assists General Manager in planning operations. Represents the company in community activities, with public contacts, and Company activities. Other duties as assigned. Qualifications: Possession of a high school diploma or GED. Bachelor's degree preferred. Related management experience in resource recovery and in supervisory capacity. Principles of employee training, supervision, and evaluation. Supervisory techniques, resource allocation, planning and budgeting. Valid Class “B” Commercial Driver's License preferred upon hire or within six months of hire Recology Offers: An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include: Paid time off and paid holidays. Health and wellness benefits including medical, dental, and vision. Retirement plans (Employee Stock Ownership Plan, 401(k) with match). Annual wellness incentives. Employee Assistance Program (EAP). Educational assistance. Commuting benefits. Employee referral program. Supplemental Information: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. #J-18808-Ljbffr