Manager- Plant Operations-Jersey City Medical Center-Jersey City-NJ
Senior operations manager job in Jersey City, NJ
Job Title: Manager
Department: Plant Operations
Status: Full-Time
Shift: Day
Pay Range: $68,724.00 - $97,073.00 Annual
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics.
As the Manager, Plant Operations, a typical day might include the following:
• Coordinating maintenance programs for the medical center and off-site facilities
• Participating in regular Environment of Care rounding to identify needed repairs or improvements
• Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed
• Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant
• Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs
• Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets
This role might be for you if:
• You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment
• You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations
• You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes
• You are comfortable working within a project-based, deadline-driven setting
• You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment
To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!
Store Director- ACME Saddle Brook, NJ District
Senior operations manager job in Saddle Brook, NJ
The Albertsons Store Director is a dynamic and purpose-driven leader, accountable for the store's overall performance, culture, and operations. This role is ideal for individuals who excel at driving sales through people, fostering a growth mindset, and building high-performing, inclusive teams. The ideal candidate is a strategic thinker and resilient leader who thrives in dynamic environments. They champion innovation, embrace calculated risks, and approach challenges with creativity. With a relentless focus on the customer and Associate experience, they leverage insights to build lasting relationships and deliver!
All SD's must be willing and able to work and train at any store within the district where they are hired. The stores within this NJ based district include: Midland Park, Mahwah, Fort Lee, Denville, Jersey City (18th St & Rt 440), Allendale, Oak Ridge, Boonton, Hoboken, Montclair, Edgewater, Blairstown, West NY, Saddle Brook, Vernon, and Mt. Freedom.
Pay transparency: The current starting salary range is $85k to $120k annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Associates in this position are also eligible for a quarterly bonus based on the store's performance. The total comp package yearly can include 12 days PTO, 40 hrs of sick time, 6 recognized holidays, 401k match of up to 7%, Pet insurance, EPA benefits, and so much more!
Key Responsibilities:
Leadership & Communication
Lead, motivate, and develop associates through consistent coaching and recognition.
Facilitate weekly planning sessions with Assistant Store Director(s) and Department Managers to align the team with goals and priorities.
Cascade information effectively to ensure everyone is equipped to succeed, through daily morning and evening team huddles.
Delegate tasks to team members empowering them to take ownership, engagement and fostering a sense of accountability.
Communicate transparently and regularly with all levels of the team to foster clarity and trust.
Team Building & Talent Development
Develop Store Management team by identifying skill gaps and create tailored development plans to enhance leadership capabilities career growth.
Coach and mentor leaders regularly, providing actionable feedback, stretch assignments, and growth opportunities that foster confidence, accountability, and continuous improvement.
Partner with Assistant Store Director(s) to make strategic hiring decisions that align with current and future talent needs, ensuring balanced coverage and team strength.
Build diverse, high-performing teams by recruiting individuals with varied backgrounds, skillsets, and perspectives.
Actively engage in community outreach to attract local talent and create meaningful opportunities for associates to give back, reinforcing a sense of purpose and connection.
Foster a culture of belonging and shared success by setting clear expectations, celebrating team wins, and aligning everyone around common goals and values.
Drive associate retention and engagement through intentional relationship-building, career pathing, and the removal of barriers to advancement-ensuring every associate feels seen, supported, and set up for success.
Sales Culture & Customer Connection
Inspire a customer-first mindset by setting a clear vision that aligns every associate's actions with the goal of delivering exceptional service and driving sales through meaningful customer interactions.
Lead the execution of a localized merchandising strategy that reflects community preferences, enhances product discoverability, and influences purchasing decisions to elevate the overall store experience.
Leverage customer insights and feedback from both physical and digital channels to identify emerging trends, improve service delivery, and tailor the shopping experience to individual preferences.
Foster a culture of recognition and accountability, where exceptional selling behaviors and customer-centric actions are celebrated and directly tied to performance outcomes.
Equip associates with the tools, knowledge, and confidence to anticipate customer needs, personalize service, and consistently exceed sales and service expectations.
Champion a frictionless customer journey by integrating in-store and online operations-ensuring product availability, service consistency, and a cohesive brand experience across all touchpoints.
Operational Excellence
Partner with Human Resources, Operations Specialists, Sales Teams and other key supporting backstage functions within the organization to deploy the appropriate resources in support of achieving shared goals.
Readily understands and utilizes P&L, sales, purchases, labor and cost reporting to impact results.
Own workforce management by scheduling to meet customer demand to optimize coverage while controlling labor.
Ensure store readiness for an exceptional customer experience by conducting daily walkthroughs to uphold visual merchandising standards, cleanliness, and overall presentation.
Obtains necessary licenses needed for store operations such as Food Safety and Sanitation License.
Ensure compliance with legal requirements and company policies and procedures, including but not limited to cash handling, security, safety, consumer protection, sanitation, wage and hour, etc.
Maintain appropriate professional relationships with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable.
Take responsibility for outcomes and empower teams to act with pride and accountability.
Qualifications:
3 to 5+ years of progressive retail leadership experience, preferably in grocery, retail, or service industries. High school diploma or equivalent required; college bachelor's degree preferred.
Proven success in team development, sales growth, and operational strategy.
Strong analytical, communication, and coaching skills.
Experience with workforce management tools and financial analysis platforms.
Passion for inclusive leadership, coaching, and community engagement.
This is not an all-inclusive list of duties, functions, or physical requirements of the job.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
Albertsons Companies EOE
Provider Engagement and Performance Manager
Senior operations manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Senior Director / VP of Operations
Senior operations manager job in New York, NY
Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors.
As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization.
The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year.
Role Summary
We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams.
The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services.
Key Responsibilities
Lead and manage all day-to-day operations across the clinic, membership and concierge services
Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success
Partner with clinical leadership to streamline care delivery and elevate the patient experience
Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products
Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services
Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy.
Track KPIs across patient satisfaction, team performance, and operational benchmarks
Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele
Collaborate with the sales and marketing division to generate location-specific business growth.
Lead hiring, training, and performance management for non-clinical teams
Develop and manage operational budgets and vendor relationships
Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff
Assist with location expansion strategy and execution
What to Expect / What You'll Do
Lead and manage the daily operations of the healthcare facility
Oversee and manage operations and membership and concierge services staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
Qualifications / Skills
8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality
Experience overseeing teams of 10-20+ across multiple functions
Strong background in building operational infrastructure and scaling service businesses
Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment.
Deep understanding of high-end service standards for HNW clients
Outstanding customer service skills
Healthcare or wellness industry experience strongly preferred
Highly organized, systems-minded, and solution-oriented
Strong leadership, communication, and cross-functional collaboration skills
Compensation & Benefits
Base Salary: $150-$200k per year (depending on experience level)
Performance Bonus: Up to 10%
Health, dental, and vision benefits
Membership perks and longevity testing/treatments
PTO, sick days, and observed holidays
Opportunity to grow with a category-defining brand in the health span space
Position Summary
Position Type: Full-time
Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated)
Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
Director of Manufacturing Operations
Senior operations manager job in Wharton, NJ
Contract Manufacturer currently operating in a 250,000 square foot facility in the Morris County, NJ area is seeking a Director of Manufacturing Operations to join their team.
Seeking a highly skilled and motivated Director of Operations to work with the Executive Management Team to oversee the rapid growth of this dynamic organization. This position has the primary responsibility of managing and developing the production and manufacturing teams to keep pace with growth and to maximize efficiencies in all areas of operational excellence. This is a role with P&L accountability and the overarching responsibility to continue the mission of evolving.
SCOPE AND RESPONSIBLITIES
· Directs, reviews, analyzes, approves adequate plans for the control of planned outputs, budgeted spending (to be developed) , labor efficiency, material efficiency with Purchasing/Planning/Inventory Departments, process engineering effectiveness, and human capital utilization, including but not limited to profit and loss statements for organization and specific departments.
· Anticipates production/manufacturing/packaging needs and develops comprehensive, analytical proposals regarding capital investment, personnel, facilities and other areas of reporting to present to President and Executive Team.
· Reviews performance against operating plans, master schedule and standards.
· Develops and recommends operations policy within the Production and Manufacturing Departments.
· Reviews and approves the implementation of production/manufacturing/ packaging plans in coordination with the Planning/Purchasing/Inventory Department Leaders.
· Directs and appraises the performance of units immediately reporting and provides the necessary coordination of all activities.
· Coordinates activities of the production and manufacturing departments with those of other departments. Seeks mutual agreement on problems involving coordination and collaboration.
· Oversees and enforces compliance with all cGMPs, safety and regulatory requirements. Develops creative solutions to meet GMPS's when necessary by using rational.
· Meets with customers as required and represents the company in a professional, ethical and honorable manner.
The Director of Operations will have:
· Bachelor's Degree in or equivalent in process engineering or production management related studies.
· Minimum of Ten (10) years prior experience with successful Manufacturing/Packaging Companies.
· Prior responsibility in managing production, manufacturing, inventory control, process engineering as well as shipping, receiving and warehousing.
· Sound administrative skills, well developed management skills - principles and people.
· Proven ability to recruit, train and motivate personnel in order to balance staffing strength with profitability and growth.
· Strong conceptual understanding of operating systems and capabilities.
· Experience with financial statement analysis.
To discuss this exciting full-time permanent on-site role please send resume outlining your related operations experience working with a manufacturing/ packaging company.
Senior Manager, Tech-Enabled Operations & Analytics (Ref: 193585)
Senior operations manager job in New York, NY
Title: Senior Manager Tech-Enabled Operations & Analytics
Industry: Jewelry & Retail
Salary: $145,000 - $165,000 + Bonus
Contact: ********************************
is not available for C2C or C2H. The client is unable to sponsor at this time.
Senior Manager, Tech-Enabled Operations & Analytics
Our client is a fast-growing innovator transforming the luxury jewelry and diamond supply chain through advanced technology and intelligent digital platforms.
We're looking for a Senior Manager, Tech-Enabled Operations & Analytics to lead the modernization of forecasting, planning, and operational decision-making. This role blends strategy, data science, and hands-on technology leadership to drive AI-powered insights and digital transformation across the business.
What You'll Do
Lead the digital evolution of end-to-end supply chain planning, moving from manual processes to automated, cloud-based, AI-enabled workflows.
Build and enhance forecasting, demand planning, and inventory optimization models using Python/R/ML to improve accuracy and responsiveness.
Own and optimize advanced planning systems (SAP IBP, Anaplan, Blue Yonder) to strengthen supply, demand, and inventory alignment.
Drive a tech-enabled S&OP / IBP process, including scenario modeling, capacity and constraint planning, and automated performance reporting.
Partner with Data Science and Operations to improve data quality, planning workflows, and system integrations across the supply chain.
Develop digital tools for multi-scenario planning, supporting seasonal launches and high-variability demand environments.
Deliver actionable planning insights and recommendations to senior leadership; lead and mentor a small analytics and planning team.
Champion continuous improvement, automation, and supply chain best practices to improve service, reduce risk, and optimize working capital.
What We're Looking For
7+ years in planning, operations, or supply chain analytics; 3+ years leading technical teams.
Strong expertise in Python/R/SQL, statistical modeling, BI tools (Power BI/Tableau), and cloud data platforms (Snowflake/BigQuery).
Experience with advanced planning systems and ERP tools.
Background in digital transformation, automation, and AI/ML forecasting.
Excellent communicator comfortable presenting to VP/C-suite stakeholders.
Experience in luxury or high-complexity consumer environments is a plus.
Relevant certifications (APICS/ASCM, Lean Six Sigma, analytics/data science) preferred
Director, Healthcare Operations
Senior operations manager job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Director of Operations
Senior operations manager job in New York, NY
Director of IT Operations
💼 Employment Type: Full-Time
About the Role
We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm.
🔑 What You'll Do
👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems.
🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability.
🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks.
💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing.
✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience.
📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance.
☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance.
🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture.
📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions.
🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes.
💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress.
🎯 What We're Looking For
Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM.
Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking.
Cloud operations experience (GCP preferred; AWS/Azure welcome).
Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation.
Practical ITIL experience and ability to improve CSAT, FCR, and MTTR.
Excellent communication and leadership skills; able to mentor staff and partner with executives.
Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
Director of Payment Operations
Senior operations manager job in New York, NY
Welcome to Pockyt
Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments.
Life at Pockyt
Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow.
Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you.
The Role and Responsibilities
The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale.
Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include:
Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes.
Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions.
Identify and resolve payment issues and create processes to improve Pockyt's flow of funds.
Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience.
Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end.
Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement.
Enhance internal controls across payment flows, settlements, reconciliations, and operational risk.
Lead special projects involving new product launches, partner integrations, or optimization initiatives.
Mentor and guide team members as Pockyt's finance operation function grows.
Support executive leadership with insights, analysis, and operational readiness for rapid scale.
About You
8+ years of professional experience in the financial services industry (payments focus preferred).
Bachelor degree from an accredited university (MBA preferred).
Leadership of operations, including onboarding of clients, treasury, and/or payment operations.
Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments.
Basic understanding of software development and product management preferred.
Proven experience managing and developing a high-performing team.
Demonstrated success working in a startup or high-growth environment.
Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment.
Strong communication and cross-functional partnership skills.
High integrity and honesty, with a track record of sound judgment.
Ability to build scalable processes, workflows, and systems from the ground up.
Native English speaker.
Able to report into our New York office three days per week.
Website Operations Manager
Senior operations manager job in Morris Plains, NJ
Our client's Digital Marketing team is hiring a Website Operations Manager to join their staff.
This position will be a cross-functional role, working across the marketing and IT departments to help with website planning and process.
Must be able to work onsite in a hybrid capacity (3 days per week).
ESSENTIAL DUTIES
Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic
Partner with the business analyst to define and write detailed user requirements for the development team
Review and test functionality against requirements prior to new features being published
Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials
Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
Identify data driven decisions through analytics and testing
Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime
QUALIFICATIONS
Strong communication skills and ability to coordinate projects cross functionally
The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus
Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
Experience with Google Analytics 4 to inform decisions is strongly preferred.
Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred
Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management
EDUCATION and ADDITIONAL EXPERIENCE
Bachelor's Degree required; MBA or relevant Master's Degree preferred
5-8 years of experience in leading/managing website development in a large cross functional team environment
Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
Operating Room Manager
Senior operations manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Senior FP&A Manager
Senior operations manager job in New York, NY
Where culture meets luxury
Today, through its exceptionally crafted books, home fragrances, and objets d'art, Assouline invites the intellectual and curious into a world of beauty. Here, we invite you to learn the history of the brand, which was founded in Paris in 1994 by Prosper and Martine Assouline.
Assouline has published over 1,500 luxury titles across international markets on subjects including architecture, art, design, fashion, gastronomy, lifestyle, photography, and travel.
POSITION SUMMARY
The Senior Financial Planning & Analysis Manager will be the reporting and detailed analytics lead for the company globally. He/ She will be responsible for monthly, quarterly, and yearly reporting deliverables and will participate in continued enhancements to the company's financial planning and analysis KPIs. The position reports to the Global Controller.
ESSENTIAL JOB FUNCTIONS
Create and manage dynamic financial models, developing compelling outputs that track business metrics and performance on a weekly, monthly, and quarterly basis
Provide integral support on key team deliverables, including annual budgeting, 5-yr operating and strategic planning, quarterly financial forecasts, and both internal and external business reporting
Be responsible for collaborating closely with our Supply Chain team to support near and long-term supply and demand, understand key drivers of business performance, and interpret key themes and actionable items within our fulfillment and distribution network across our optical labs, distribution centers, and shipping partners
Craft insights and continue to seek and find improvements in our analysis to provide visibility into Supply Chain COGS performance and drivers of variances between budgeted and actual results monthly
Collaborate with key partners to identify opportunities and improve business results by developing financial models for a range of potential strategic and operational cases
Use your financial acumen and Excel expertise to develop and deliver thoughtful reporting to the FP&A team, business partners, and investors
Lead financial assessment of proposed capital projects, including ROI and payback analysis, to support investment decisions
Provide analytical and strategic support for ad hoc analyses (focusing on the why more than the what)
Strong understanding of Inventory Management, FP&A, Supply and Demand.
Manage and coach an analyst
KNOWLEDGE, SKILLS & ABILITIES
At least 7-10 years of finance experience, preferably in consumer good products.
Advanced excel skills mandatory.
Knowledge of NetSuite is strongly preferred.
Strategic thinking ability to examine data, identify issues/trends and recommend solutions.
Ability to manage multiple projects simultaneously with strong attention to detail.
Good communicator and customer service focused.
Exposure to Executives reporting and communication.
Ability to work independently with minimal supervision.
Assouline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The appointed candidate will be offered a salary within the range of $140,000-$150,000 annually. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
Senior Trade Manager
Senior operations manager job in Parsippany-Troy Hills, NJ
The Senior Trade Manager is a critical member of IBSA's Market Access team, supporting trade and channel strategies and tactics for both inline and pipeline products.
As a cross-functional integrator, the Senior Trade Manager will use his/her commercial, market access and trade expertise to collaborate closely with internal and external partners to support in-line brands and to prepare for the launch of future products. For inline products, this position supports patient access to IBSA brands via trade distribution, copay assistance programs, Independent Pharmacy programs (with the Director of MA) and government programs (FSS). For future products, this position develops trade and access strategies, identifies and works with external vendors to support key distribution/trade strategies.
Key Responsibilities:
Develop product-specific trade strategies and tactics for traditional drug wholesalers, hybrid distributors, independent pharmacies, chain drug, food/drug and other retailers in conjunction with the Director of MA and other internal stakeholders
Develop and execute copay savings programs to maintain patient access, reduce Rx abandonment and maximize patient LOT while supporting annual GTN goals
Develop integrated IBSA Direct program with SPs and internal stakeholders. Track specialty pharmacy performance: Rx abandonment, time-to-fill, PA success rate etc. and communicate to internal stakeholders. Recommend strategies to improve pharmacy and program performance
Manage Cash Voucher and hybrid programs (GoodRx, Cost Plus etc.)
Review wholesaler and distributor inventory levels, service levels, days-on-hand, and other metrics. Recommend actions to optimize wholesaler/distributor performance
Liaise with external and internal partners to design and execute new product launch plans, ensuring that all trade-related launch deliverables are completed on time
Shape, inform and coordinate RFP processes to identify and engage prospective channel partners needed to launch new products
Manage PAP Program
Manage GPO relationships (Premier, Vizient, MHA, etc.)
Manage Fingertip Formulary program including program tracking, training and communication for field sales
Support gross-to-net (GTN) modeling for existing and new products leveraging knowledge of trade channel economics to develop brand WAC pricing and access program recommendations for management consideration
Participate in sales training programs including Initial Sales Training (IST), the IBSA annual sales meeting (NSM) and POA meetings
Strategic Planning & Analysis:
Provide insights and strategic analysis to support current IBSA Portfolio products, future launch brands and business development cases
Support IBSA sales team in understanding business opportunities for current IBSA portfolio and launch brands
Partner with US Commercial Team (Sales, Marketing, Sales Operations) to pull through initiatives that align to the annual Strategic Brand Plans
Qualifications:
Bachelor's degree (4 years B.A., B.S. or equivalent) from an accredited institution. MBA or advanced degree is preferred
Minimum of 4 years' experience in pharmaceutical and/or health care sales
Experience with various healthcare trade channels (retail pharmacies, specialty pharmacies, independent pharmacies, VA/DOD, GPO etc.) and familiarity with various payment models (PBM, DTP, buy-and-bill, Medicare Parts B and D).
Experienced in customer negotiation, financial analysis, and execution/ implementation of contracting activities.
Team player willing to “roll up his/her sleeves” with excellent oral (presentation and communication), written, and interpersonal skills
PC skills required; MUST be proficient in MS Office, including Word and Excel, PowerPoint, Microsoft Teams, Zoom
Other Duties assigned as needed
This role reports to the Head of Market Access & Trade and will require no more than 20% travel. A home office (HQ) presence required an average of 4 days per week.
Area Business Manager
Senior operations manager job in Newark, NJ
Primus Pharmaceuticals is seeking an Area Business Manager in the Newark, NJ market with a passion for improving patients' lives and overcoming barriers to prescribing innovative products.
Primus Pharmaceuticals is a unique, innovative company that empowers providers and patients with prescription brands that maintain the highest level of safety without compromising efficacy.
General Information
Base salary with an uncapped monthly bonus potential - FAVR car allowance, corporate credit card, iPad, cell, paid time off, 401K match, and full benefits package.
Prior sales experience of a minimum of 2 years is required.
Bachelor's degree is required.
Must reside in the Austin, TX area and those who reside outside the coverage radius will not be considered.
Roles & Responsibilities
Meet or exceed sales targets within an assigned territory by developing and executing a comprehensive business plan focused on key accounts.
Identify and engage key influencers, ensuring meaningful interactions with top-target healthcare professionals.
Plan and coordinate sales activities to ensure consistent and strategic territory coverage.
Deliver compelling, clinically focused presentations on product(s) to physicians and healthcare professionals.
Develop a strong understanding of the healthcare delivery system, including physician networks, pharmacy personnel, and clinical staff within each account.
Maintain strong knowledge of products, competitors, and market trends at both local and regional levels.
Analyze market dynamics and set strategic short- and long-term goals to drive sales performance.
Collaborate with cross-functional teams including sales colleagues, marketing, and brand teams, to enhance customer engagement.
Effectively manage territory budgets to support sales and promotional activities.
Complete administrative responsibilities accurately and on time.
Implement brand strategies and sales tactics within the designated territory.
Actively participate in training and professional development programs.
About Primus Pharmaceuticals, Inc.
Primus innovates in prescription nutritional therapies targeting metabolic causes of chronic diseases across rheumatology, dermatology, and women's health. We develop and commercialize first-in-class products and novel deliveries in Rx drugs, medical foods, and medical devices to fill key unmet needs with universal patient access not provided by traditional pharma. Visit our website at *****************
Website Operations Manager
Senior operations manager job in Parsippany-Troy Hills, NJ
Job Title: Website Operations Manager
Duration: 6 month duration to start, plus extensions
Hours/Week: 40 hours per week
Note:
Must have prior experience in a Product Owner role
Proficient in Jira
Must have experience partnering with IT teams & managing development sprint cycles
Feels comfortable and confident prioritizing development tickets on behalf of stakeholders
Ability to manage conflicting feedback from stakeholders to drive consensus and execution
Interview Process
1st Round: 30 min over Google Meet with HM
2nd Round: On-site, panel style
Job Description
Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences.
ESSENTIAL DUTIES
Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic
Partner with the business analyst to define and write detailed user requirements for the development team
Review and test functionality against requirements prior to new features being published
Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials
Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
Identify data driven decisions through analytics and testing
Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime
QUALIFICATIONS
Strong communication skills and ability to coordinate projects cross functionally
The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus
Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
Experience with Google Analytics 4 to inform decisions is strongly preferred.
Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred
Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management
EDUCATION and ADDITIONAL EXPERIENCE
Bachelor's Degree required; MBA or relevant Master's Degree preferred
5-8 years of experience in leading/managing website development in a large cross functional team environment
Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
Thanks and Regards,
Manisha Dabral
Signature IT World Inc.
*********************
Operations Manager
Senior operations manager job in New York, NY
AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale
our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are
expanding the operational foundation that will support our next chapter of growth. With
additional retail and office spaces coming online, we are assembling a best-in-class team to
help define and elevate the brand's operational excellence across every touchpoint.
Role Overview
We are seeking a highly organized, hands-on Operations Manager to build, manage, and
continuously improve the core operational infrastructure of the company. This individual will
oversee logistics, inventory, warehouse operations, office management, and overall operational
workflow across HQ, studio, and retail.
The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing
processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot
a delivery when needed.
Key Responsibilities
1. Logistics Management
Oversee inbound and outbound logistics, including freight forwarders, customs brokers,
carrier relationships, and returns logistics.
Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders.
Develop systems for freight tracking, documentation, and operational reporting.
Support hands-on execution when needed (e.g., shipping boxes, receiving materials).
2. Inventory Management
Maintain accurate inventory across warehouse and studio locations.
Lead cycle counts, reconciliation, and stock investigations.
Build scalable processes for inventory accuracy and stock integrity.
Participate in hands-on tasks such as inventory counts and organization.
3. Warehouse & Fulfillment Operations
Manage the hourly shipping associate, ensuring strong day-to-day workflow and
adherence to packaging and brand standards.
Oversee daily order flow, replenishment, returns processing, and general throughput.
Monitor and improve efficiency, quality control, and physical organization within
warehouse and studio spaces.
4. Retail Operations Support
Support operational readiness for new store openings and ongoing retail operations.
Oversee store supplies, stock flow, back-of-house processes, packaging, and
store-to-studio communication.
Collaborate with retail, merchandising, and production teams to ensure clean execution
across channels.
5. Facilities Coordination
Support the Manager of Construction and Facilities on maintenance needs, vendor
Coordination, and small-scale HQ, store, and workshop projects.
6. Office Management & HQ Operations
Ensure the HQ environment is organized, functional, and aesthetically aligned with the
brand.
Oversee supplies, space setup, utilities, mailroom processes, and general office
workflows.
Implement systems that maintain operational excellence and support team productivity.
7. Customer Service (Escalations)
Handle operational escalations from customer service, ensuring quick resolutions related
to shipments, returns, and product accuracy.
Partner with ecommerce and customer experience teams to refine and improve internal
processes.
What We're Looking For
Experience & Skills
4-7 years of experience in operations, logistics, warehouse management, or supply
chain; experience in consumer goods, fashion, or luxury strongly preferred.
Strong understanding of logistics workflows (freight, customs, carriers, tracking).
Experience managing warehouse operations and small teams.
High operational rigor and attention to detail; comfortable in a fast-growth, startup-style
environment.
Ability to build procedures from scratch and continuously improve existing systems.
Strong communication and cross-functional partnership skills.
High level of comfort with hands-on work and physical tasks.
Attributes
Resourceful, proactive, and solution-oriented.
Thrives in a dynamic environment with shifting priorities.
Balances strategic thinking with willingness to get involved at the ground level.
Highly organized, reliable, and committed to operational excellence.
Appreciates a well-run, beautiful physical environment and its impact on brand
experience.
Why Join AFLALO
This is a rare opportunity to help build the operational backbone of a new luxury brand from the
ground up. You will work directly with leadership, influence key systems and processes, and
contribute to an ambitious and creative company in its most formative stage.
Store Director
Senior operations manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're thrilled to share an incredible leadership opportunity at our Fifth Avenue Flagship in New York City, one of MANGO's most iconic and highest-volume stores in the U.S. market.
We're looking for a dynamic, inspiring Store Director to take the helm of this prestigious location and elevate it to its full potential.
This multi-level flagship will be a true brand showcase, and we need a leader who thrives in fast-paced, high-visibility environments. Someone who can confidently oversee a large, diverse team across multiple floors while delivering operational excellence, driving strong business results, and creating a consistently elevated customer experience.
If you're passionate about fashion, energized by big moments, and ready to take ownership of one of the most exciting flagship locations in the country, we want to connect with you.
Reporting to the Regional Manager, you'll oversee the full store operation, ensuring sales targets are surpassed, customer service is exceptional, and the store environment is always polished, inspiring, and on-brand. You will lead, coach, and motivate your team to create a vibrant, performance-driven culture every single day.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Flagship Store Director
Senior operations manager job in New York, NY
WHO YOU ARE
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
WHAT YOU WILL DO
Business development
Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
Partner with the Regional Director to maximize sales and margin goals
Responsible for the sales and KPIs performance of the store
Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities
Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Client Management
Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active professional relationship with clients and community by understanding the needs and changes of the market
CRM
Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Support the organization of in-store & promotional events, liaising with merchandising & PR team
Store Management and Operations
Ensure the stock and the backroom are effectively managed and operational duties are met
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
YOU'LL NEED TO HAVE
3-5 years of experience in retail management - luxury experience preferred
Bachelor's degree in Fashion or Business preferred
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
Strong team management skills, with the potential to develop people personally and professionally
Organization skills, critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
A positive and constructive approach, sales focused with the ability to take ownership
WE'D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive, outgoing, high-energy personality able to thrive within a high paced environment
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
Store Manager
Senior operations manager job in Paramus, NJ
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Associate Manager, Planning & Allocation
Senior operations manager job in New York, NY
Ten Little was created by two moms in collaboration with world-class physicians to support healthy development and natural movement in babies, toddlers, and kids. Ten Little's APMA-approved shoes are designed with wide, foot-shaped toe boxes and flat, flexible soles to help little feet grow strong and move freely. With thousands of 5-star reviews and loyal fans including Meghan Markle & Prince Harry, Gayle King, Paris Hilton, Hilary Swank, Gabrielle Union, Olivia Munn, Emma Roberts, and Chrissy Teigen, Ten Little has become the trusted go-to for little feet on big adventures.
We're looking for a data-driven, detail-oriented Associate Manager, Planning & Allocation to join our growing team. This person will own inventory planning, replenishment, and allocation across all channels-including DTC, Amazon, and new retail partners-to ensure optimal stock levels, healthy turns, and maximum sell-through. They'll play a critical role in driving topline revenue, margin performance, and a seamless customer experience.
What you'll do:
Planning & Forecasting
Build and manage demand forecasts by SKU, category, and channel (DTC, Amazon, retail).
Translate assortment and product launch strategies into buy plans.
Analyze historical performance and future trends to inform preseason and in-season forecasts.
Monitor sales and inventory daily to identify risks and opportunities, recommending in-season reorders or markdowns.
Partner with Product Development to advise on style expansion based on performance of existing styles.
Build reports tracking sales, turn, weeks of supply, and sell-through by channel and style.
Present actionable insights to leadership to drive business decisions.
Analyze and report on channel and product cannibalization to understand cross-channel impact, inform future assortment decisions, and optimize overall revenue performance.
Inventory Management
Manage replenishment and allocation strategies across warehouses, Amazon FBA, and retail partners.
Ensure optimal inventory positioning to support growth targets while minimizing excess and obsolescence.
Partner with Production and Operations on purchase order placement and delivery tracking.
Drive size, color, and style balance to meet sell-through goals and reduce out-of-stocks.
Channel Expansion Support
Support planning and allocation for new retail partnerships and pop-ups, ensuring adequate launch quantities.
Collaborate cross-functionally to build scalable allocation frameworks for future retail doors.
Develop reporting and analytics to measure retail performance and inform future buys.
Who you are:
3+ years of experience in retail planning, allocation, or inventory management (preferably in DTC or omnichannel environments).
Strong analytical and Excel/Sheets skills; experience with inventory planning tools (e.g. Singuli) a plus.
Demonstrated success in forecasting and replenishment for seasonal or size-intensive products (footwear experience a bonus).
Highly organized and proactive with strong attention to detail.
Excellent cross-functional communicator with a collaborative, problem-solving mindset.
Comfortable in a fast-paced, high-growth startup environment.
Compensation & Benefits:
Competitive annual salary of $80-90K based on experience
Equity options for long-term alignment and ownership
Comprehensive health benefits, including medical, dental, and vision coverage
Paid parental leave and a family-friendly culture that supports parents at every stage
Flexible hybrid work schedule
Unlimited paid time off
401(k) plan with employer contribution
Employee discounts on Ten Little products and partner brands