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  • Assistant Regional Marine Operations Manager - East

    American Cruise Lines 4.4company rating

    Senior operations manager job in Portland, ME

    Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy. The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development. The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules. Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support. Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands. Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries. Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders. Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy. Review, Observe, and Enforce shipboard company and regulatory standards across the fleet. Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements. Guide Performance, Assessment, and Posting of Marine Officers. Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps. Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains. Ensure Shipboard Marine Department perform to ACL Operations Manual Standards. Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks. Set professional example and builds genuine teamwork within Deck Departments. Identify and Resolve Challenges: Personnel, Operations, Logistics. Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations. Sustain Professional Relationships with Dock, Port, Logistics Stakeholders. Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates. Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers. Maintain Proficiency to Sail as Captain. Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers. Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance. Build Teamwork across Marine, Hotel, and Engineering Operations. Minimum Qualifications: * Masters License 100T. * 3-yrs+ experience as a Captain. * Ability to sail as needed during the training and development process. * Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred. * Poised leadership, communication, and problem-solving skills. * Desire to travel and work a flexible schedule. * Proficiency in Microsoft Office. * US Coast Guard regulated pre-employment drug test and periodic consortium testing. * Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region. Attributes for Success: Ability to supervise, mentor, critique, and coach. Confidence to constructively assess performance and assertively guide performance to standards. Poise to adapt, problem solve, and make decisions in dynamic environment Superior time management. Commitment to lead and live by example. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
    $62k-71k yearly est. 1d ago
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  • Area Business Manager

    Zoetis, Inc. 4.9company rating

    Senior operations manager job in Portland, ME

    States considered: NY, CT, RI, MA, VT, NH, ME Role Description We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company. This position will require travel throughout the designated geography and may require overnight stays. Leading People Lead and develop all colleagues in Area accordingly based on position. Consistently demonstrate Solution Coaching capabilities Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management. Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools. Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development Demonstrate strong leadership and collaboration across all team members Sales Performance Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area Successfully lead the launch of new products / services /equipment Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports. Leading the Business Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc. Attending and participating in new product launches and periodic regional/area sales meetings. Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management. Education and Experience Undergraduate degree (BS/BA) strongly preferred Minimum of 3 years people leader/management experience for external talent Technical Skills Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance. Excellent communication, interpersonal, business management and computer skills Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization. Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution across area. Follow-through and attention to detail. Ability to manage assigned expense budgets Customer focused professional demeanor and presentation style. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter Animal Health experience and knowledge of small animal veterinary medicine Diagnostic experience preferred Exhibit willingness to accept and incorporate feedback Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems Physical Skills Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary The US base salary range for this full-time position is $119,000 - 171,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. This position is also eligible for long-term incentive. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $119k-171k yearly 3d ago
  • Senior Manager Equipment Maintenance

    Diodes Inc. 4.3company rating

    Senior operations manager job in South Portland, ME

    Job Description The Senior Manager, Equipment Maintenance is responsible for overseeing the completion of day-to-day activities involving the maintenance of equipment, hardware, and tooling associated with the manufacture and testing of Integrated Circuits. The position requires directing and coordinating the daily work of employees who repair and maintain equipment and machinery across multiple shifts and buildings. The Manager, Equipment Maintenance is required to review future department requirements and develop plans and projects to meet the business needs. Principle Duties and Responsibilities: Establish and maintain Equipment Maintenance department procedures and processes that meet all applicable internal and external standards; including but not limited to ISO19001, IATF19695, and ISO14001. Establishes short- and long- term objectives and key process indicators (KPI's) for the Equipment Maintenance department. Manage and report on department objectives and KPI's. Develop plans to address department non-conformances if not meeting objectives and KPI's. Develop and manage financials including budget preparation and administration, CAPEX purchasing, documentation draft & review, and monitoring departmental expenditures. Ensure production equipment is maintained and operational to minimize equipment downtime. Establish and maintain preventive maintenance programs and procedures, ensuring calibrations and work is performed to the required schedule and timing requirements. Establish, implementation, and maintain Total Productive Maintenance Program (TPM). Manage external vendor relationships for repair of equipment, hardware, and tooling. Monitor equipment, hardware, tooling, and spare part inventory's condition and stock. Responsible for participating in and implementing lean manufacturing programs such as Kaizen and 6S. Oversight of on-time installation of equipment, per project timelines. Oversight of employee competency and skill review and for providing feedback and growth opportunities Creating SMART goals for department and employees Create and manage strategic and tactical resource plans for equipment and staffing. Interact frequently with external vendors and multiple internal departments to facilitate the operation, repair, and installation of equipment. Knowledge, Skills and Abilities: Minimum of Bachelor's degree in Engineering or related field. Minimum of 10 years of maintenance experience in a manufacturing or related environment; or other equivalent combination of education and experience. Minimum of 5 years management experience. Demonstrable knowledge and application of preventative maintenance techniques/scheduling. Demonstrable knowledge of manufacturing dynamics including constraint management to be used in selecting daily tactical actions. Demonstrable mechanical knowledge of machines and tools, including their designs, uses, repair, and maintenance, to augment equipment knowledge for more efficient problem solving. Demonstratable ability to analyze information and evaluate results to choose the best solution and solve problems using data-based decision making. Demonstrated ability to adapt successfully to a multi-priority environment. Effective written and verbal communication skills, with the ability to effectively communicate throughout all levels of the organization. Demonstrable problem solving, project & time management, and prioritization skills. Ability to work effectively both independently and within a team environment. Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets. We offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long-Term disability and standard life insurance policy. We also provide paid time off and an employee wellness program.
    $106k-135k yearly est. 15d ago
  • Director Business Transformation Program Ops

    Delhaize America 4.6company rating

    Senior operations manager job in Scarborough, ME

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Position Summary: The Business Transformation Program Ops Director leads the strategy, governance, and orchestration of the entire transformation initiative. Serving as the operational and analytical nerve center, this role ensures alignment of workstreams, resources, timelines, and third-party partners to a unified delivery roadmap. This leader integrates business and IT planning, milestone management, change management, and value tracking, driving accountability and transparency at every stage. This role provides the structured framework and disciplined oversight necessary to guide the enterprise through a complex, multi-year transformation journey. Duties & Responsibilities: * Lead a dedicated Program Ops team, including functional managers, analysts, and third-party partner liaisons as required for successful transformation * Own the integrated transformation roadmap across business and IT towers, aligning sequencing and milestones * Manage interdependencies across functional workstreams, technology delivery, change enablement, and key programs connected to the transformation * Operate as a liaison between business and IT leadership to align sequencing and milestone readiness * Coordinate performance reporting and KPI tracking, enabling executive visibility into progress and value realization * Guide program-level issue and risk management, escalating critical blockers as needed * Support transformation leadership in strategic communications and progress reviews * Coordinate with Strategy, Tech, HR, Communications, Training, & Finance partners on resourcing, retention, value tracking, and organizational change management tied to transformation priorities * Ensure consistency in working models, methodologies, and tools (e.g., RAID logs, dashboards, decision trackers) used across the program * Partner with system integrators and external consultants on delivery structure, staffing, and adherence to timelines * Lead program financial management, budgeting, and funding allocation across transformation waves. * Serve as the lead facilitator of cross-functional governance forums, portfolio reporting, and transformation health indicators * Support transformation leadership in strategic communications, governance forums, and other activities necessary to enhance ADUSA's transformation management capability * Additional job duties may be assigned as needed to meet the needs of the business and support our values Qualifications: * Bachelor's degree in business, operations, technology, or related field * 10+ years of experience in program or portfolio management within enterprise-wide initiatives, with at least 3 years in a leadership role * Deep understanding of transformation governance structures and milestone-based delivery approaches. * Proven track record managing large-scale ERP or system-enabled business transformations * Strong leadership, interpersonal, and communication skills, building and maintaining effective relationships with stakeholders * Comfort with program analytics, budgeting, forecasting, and resource allocation processes * 25-50% travel required Preferred Qualifications: * Experience in a transformation office (TMO), PMO, or enterprise strategy function * Familiarity with SAP, Oracle, or comparable ERP implementation frameworks and methodologies * Ability to synthesize executive sponsor inputs, functional team requirements, and external partner contributions into integrated delivery plans * Experience supporting complex change, data, or process streams within transformation programs * Advanced proficiency with PowerPoint & Excel * PMP Certification * ProSci Certification ME/NC/PA/SC Salary Range: $139,120 - $208,680 IL/MA/MD/NY Salary Range: $160,000 - $240,000 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-RC1 #LI-HYBRID At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $160k-240k yearly 36d ago
  • Senior Manager, STD Claims

    Sun Life Financial 4.6company rating

    Senior operations manager job in Portland, ME

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The opportunity: Senior Managers provide leadership, guidance and direction to a team of Case Specialists adjudicating Short Term Disability claims. The position is responsible for the service, risk, financial performance, leadership and development of a team of Case Specialists. This role is accountable for Client experience and strong claims management practices which require aligning work practices, performance, and initiatives to reflect the organization's strategic priorities. How you will contribute: * Responsible for the leadership and development of a high performing team * Oversee and direct the work of a team of 10 - 12 Case Specialists including regular reviews & assessment of team performance against Service and Performance Guarantees. * Is actively involved in the team's work, setting objectives, creating plans, assigning work, addressing team performance issues. * Develop, implement, and evaluate claim practices to deliver best in class service and processes. Ensure uniformity and consistency with all claim practices and procedures. * Ensure compliance with all relevant laws, regulations, and company policies * Analyze claims data and trends to identify areas for improvement * Communicate verbally and in writing with clients, vendors, and internal resources including senior management, in response to inquiries including claimant or case specific statuses, escalated calls or departmental process and performance measures. * Collaborate with peers and partner teams to deliver on department expectations in support of sales objectives and client service goals. * Participate and/or lead continuous improvement initiatives or special projects aligned to our KPIs. * Interprets contracts and ensures consistent, fair claims practices and adherence to appropriate laws, regulations, and procedures. * Reviews and signs off on claim payments within established limits and/or reviews recommendations made by medical resources to determine proper disposition of claims. * Protect and maintain personal health information with a high level of confidentiality abiding by Sun Life procedures and by HIPPA rules and regulations. * Contribute to fraud detection and prevention efforts * Other duties and responsibilities as assigned. What you will bring with you: * A minimum of five years management experience of an Absence or STD Claims team * Proven success in developing, building and fostering high performance teams * Strong Disability and Absence Management knowledge with demonstrated expertise in Federal/State FMLA, short-term disability, statutory disability plans, or ADA. * Strong leadership skills with an ability to engage employees to deliver top performance related to service, risk and quality * Able to set direction, monitor performance and initiate and communicate changes in direction as needed. * Able to build agreement on actions by resolving conflicts in an open and positive manner. * Demonstrated ability to influence others to achieve results. * Ability to work professionally and effectively with a diverse group of people. * Strong organizational skills, including the ability to prioritize work and multi-task. * Strong research, analytical, critical thinking, problem solving skills and decision-making skills. * Strong computer skills, proficient in PC environment and MS Word, Excel, and email systems. * Attention to detail with documentation, reporting and communication. * Ability and desire to work in a fast-paced, service-oriented environment. * Excellent verbal and written communication skills, with the ability to be both pleasant and professional. * Ability to initiate and prioritize regular work duties and projects. * BA/BS in a related field of business is highly preferred. * Field or industry specific designations are a plus. Salary Range: $72,500 - $108,800 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Claims - Life & Disability Posting End Date: 05/02/2026
    $72.5k-108.8k yearly Auto-Apply 10d ago
  • US Senior Pay & Time Manager

    GE Aerospace 4.8company rating

    Senior operations manager job in Auburn, ME

    GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $117k-160k yearly 40d ago
  • Engineering Operations Manager

    Lonza

    Senior operations manager job in Portsmouth, NH

    At Lonza, we invest in great people. We encourage our employees to challenge themselves and we offer an environment that fosters creativity and success. Headquartered in Basel, Switzerland, we operate production, R&D, and business sites around the world, including Europe, North America, and Asia. Job Description Summary The Engineering Operations Manageris an integral member of the Asset Leadership team and a regular participant in asset and functional strategy setting. The BP is responsible for creating and maintaining a comprehensive resource plan and schedule for their assigned area of functional expertise. They are the accountable person for the delivery of designated functional services to the Asset and ensure that defined performance levels are met. Working in collaboration with other BPs they are responsible for the arrangements to provide SME and additional capacity resources to support the asset on an as needed basis. BPs will drive continuous improvement activities, strategy development and delivery, as well as supporting organizational development and provide cultural leadership. Responsible for attracting and retaining skilled talent; training and encouraging a team-centric environment that improves business performance. Must be capable of motivating others, creating a positive work climate where inter-departmental collaboration, coaching and performance feedback are continuous. Capable of clearly assigning objectives, clearly setting and measuring and monitoring progress, marshaling resources and handling competing priorities. Experienced at establishing clear directions, leading others and bringing out their best. Provide functional expertise to the Asset Operations Head in order to achieve production plan achievement. Lead the functional department, managing safety, quality, compliance and efficient, product delivery, batch release, and cost efficiency. Regularly communicate with other functional Business Partners to share best practices and allocate needed SME resources. Participate in site strategy decisions as a part of the asset leadership team for the assigned operational unit. As a member of the Asset leadership team, lead cross-functionally with management, support departments, and customers to achieve site vision and strategy. Ensure that the manufacturing facility is in a continuous state of readiness for production and GMP audits. Supervise, train and mentor the functional team, create a high-performance team that emphasizes strengths-based execution, accountability, open communication, people development and continuous improvement. Focus on people development, identification and development of successors and High Potentials. Skills • Able to manage multiple cross-functional teams simultaneously. • Ability to work inter-departmentally and with customers. • High level of suite specific operations and technical skills. • Demonstrates role model EPS behaviors- eg3 way communication, questioning attitude • Demonstrate ability for effective Planning, Organizing and Controlling competency • Demonstrate sound decision making, considering broad scope of factors Ability to communicate effectively at all levels in verbal and written form. Ability to effectively prioritize and direct tasks in a fast-paced environment is critical. The employee is living the cultural beliefs with the flexibility to adapt to changing business priorities. Is open to and actively seeks out feedback on their performance and translates that feedback into action. Ability to lead, organize and direct complex activities in a broad cross-functional setting. Ability to integrate broader teams to ensure singular focus. Experience Strong experience in manufacturing with some experience and expertise in delivering functional services and expertise to support manufacturing. Prior GMP experience and API manufacturing experience strongly preferred. Requires excellent project and program management skills with systematic approaches to problem solving. Must be able to break down complex problems and tasks into activities capable of being performed by personnel. Additional Information All your information will be kept confidential according to EEO guidelines.
    $106k-138k yearly est. 60d+ ago
  • Director, Security Operations & Resilience

    Idexx Laboratories 4.8company rating

    Senior operations manager job in Westbrook, ME

    IDEXX is seeking a seasoned and strategic Director, Security Operations & Resilience to help shape and lead the evolution of our Security Operations and Vulnerability Management programs. Reporting directly to the CISO, this individual will serve as a senior leader within the Information Security organization, driving operational excellence, strategic execution, and security maturity across key domains. As the Director, Security Operations & Resilience, you will own visibility, vigilance and readiness, minimizing exposure and accelerating response. You will be instrumental in enhancing IDEXX's security posture-enabling a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. You will provide both direct operational oversight and long-term strategic leadership. In this role... You will lead the Security Operations team, focusing on real-time detection, response, and automation to improve incident response capabilities. You will build and mature a full lifecycle Vulnerability Management program, from asset discovery to remediation tracking and reporting. Build and mentor high-performing security teams with an emphasis on professional development and succession planning. Partner with the CISO and the rest of the InfoSec leadership team to shape and implement the long-term cybersecurity strategy. Collaborate with business and technology leaders to embed security into operations, development, and transformation efforts. Contribute to InfoSec executive and board-level discussions, translating complex security needs into business-aligned decisions. Lead change management efforts to instill a security-first mindset across the enterprise. Ensure alignment with industry and regulatory standards including NIST, CIS, and ISO 27001. What you will need to succeed: 10+ years of progressive cybersecurity experience, including 5+ years in senior leadership Proven success building security operations, incident response, and vulnerability management programs Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred) Strong knowledge of cybersecurity frameworks and best practices (e.g., NIST, CIS, ISO 27001) Executive presence and the ability to communicate effectively across technical and business audiences Relevant certifications such as CISSP, CISM, or GIAC are strongly preferred Location: It is required that this role be on-site at our corporate HQ in Westbrook, Maine. Please be driving distance to our corporate office. Alternatively, we will consider individuals who are willing to relocate to Maine for this role. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1
    $85k-112k yearly est. Auto-Apply 60d+ ago
  • Operations Manager

    Desert of Maine 3.9company rating

    Senior operations manager job in Freeport, ME

    About The Desert of Maine Celebrating 100 years in 2026, The Desert of Maine is an iconic natural wonder featuring unique glacial sand dunes surrounded by forest-a geological marvel brought to life through engaging history and science exhibits for visitors of all ages. As a mission-driven organization, we're committed to educating, entertaining, and creating memorable immersive outdoor experiences. The Role The Operations Manager serves as the operational heartbeat of our attraction, ensuring smooth processes that elevate the visitor experience across all touchpoints while building a team culture rooted in excellence, fun, and camaraderie. This position offers an exceptional work-life balance: fast-paced energy during our summer season paired with three full months of vacation during the off-season (January-March). Key Responsibilities Staff hiring, training, scheduling, and team development Manage seasonal opening procedures throughout April to launch in May Oversee all visitor-facing operations from May through October: Admissions and guest services Snack Bar operations Mini Golf Partner with the owner on our two seasonal events: Halloween and Winter Holiday Lights Event What You Bring 5+ years of professional experience in complex retail, hospitality, tourism, food service, or cultural institutions Demonstrated success leading and motivating teams Self-directed approach with the ability to independently own projects from concept through completion Digital fluency in QuickBooks and Square software for managing staff, inventory, and point of sales What We Offer True Work-Life Balance: Three months of paid off-season vacation, plus intentional breaks during summer months to prevent burnout Investment in Your Growth: Funded educational programs and professional development opportunities directly related to your role Mission-Driven Work: Be part of a century-old attraction that enriches the lives of thousands of visitors each year Ready to lead operations at one of Maine's most unique destinations? Join us in creating unforgettable experiences while advancing your career in a supportive, balanced environment.
    $59k-94k yearly est. Auto-Apply 23h ago
  • Operations Director

    RL People

    Senior operations manager job in Rochester, NH

    Job Description Operations Director - Rochester, NH Industry: Electronics Manufacturing • IT Asset Disposition • Operations Leadership A fast-growing electronics manufacturing and asset disposition company is seeking an Operations Director to lead and transform their facility in Rochester, NH. This hands-on role is pivotal to the business, offering the opportunity to create structure, drive accountability, and deliver operational excellence at a site with a team of 30 employees. What You'll Do Lead day-to-day manufacturing and ITAD operations, instilling discipline, structure, and process. Implement core management routines including team kick-offs, KPI tracking, and performance reviews. Drive Lean and Six Sigma initiatives to improve productivity and reduce waste. Coach and develop Production Managers and team leaders to ensure consistent execution and performance. Collaborate cross-functionally with IT, admin, and production teams to streamline operations. Establish operational standards and enforce processes to achieve business objectives. Who You Are Proven leadership experience in electronics manufacturing or a related high-tech environment. Strong knowledge and experience with Lean/Six Sigma methodologies (Green or Black Belt preferred). Hands-on, decisive leader who thrives in transformation or turnaround environments. Excellent coaching and team development skills. ITAD experience is a plus but not required; primary focus is strong operational leadership. Results-oriented, organized, and able to drive accountability across multiple teams. Why This Role Is Exciting This is a rare opportunity to make an immediate and visible impact, building a high-performing team and bringing structure to underperforming operations. The role offers a competitive salary and the chance to lead a critical site in a growing, high-tech company.
    $71k-120k yearly est. 60d ago
  • Director of Operations

    Provision People

    Senior operations manager job in Rochester, NH

    Our award-winning client is seeking a Director of Operations to join their team. As the Director of Operations, you will be responsible for the day-to-day management of our Innovations Center, Fulfillment Center, and Print Production Design Studio. You will play a pivotal role in ensuring operational excellence, driving efficiency, and fostering a culture of innovation. Responsibilities: Develop and implement operational policies and procedures to optimize efficiency and effectiveness. Continuously identify opportunities to enhance processes, reduce costs, and improve quality using Lean Manufacturing, Six Sigma, and other methodologies. Ensure compliance with ISO 9001 or ISO 13485 standards and maintain a strong focus on quality throughout the organization. Create a safe and healthy work environment for all employees, adhering to safety regulations and best practices. Build and maintain strong relationships with suppliers, negotiate favorable terms, and ensure timely delivery of materials. Address customer inquiries and concerns promptly, ensuring high levels of customer satisfaction. Foster a positive and collaborative work environment, motivating and empowering your team to achieve their goals. Assist with budgeting, reporting, and financial planning. Required Qualifications: Bachelor's degree in Materials, Plastics, Textiles, or Chemical Engineering. 10+ years of experience in the textiles, coatings, or plastics industry. Proven track record in operational management, with experience in Lean Manufacturing, Six Sigma, and quality management systems. Strong leadership skills and ability to motivate and inspire teams. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Willingness to travel domestically and internationally as needed.
    $71k-120k yearly est. 60d+ ago
  • Director of Operations

    Bath Iron Works Corp

    Senior operations manager job in Bath, ME

    The Director of Operations is a key leadership role responsible for managing day-to-day shipyard operations to support the construction, testing, and delivery of Navy surface combatant vessels. Reporting to the VP of Operations, this position ensures operational performance in the areas of safety, quality, schedule, cost, and workforce leadership. Operating within the BIW Business Operating System (BOS), the Director leads major operational departments, ensuring compliance with operational standards and driving execution excellence across assigned areas of responsibility. Key Responsibilities Safety Leadership * Promote and reinforce a strong safety culture across assigned operational areas * Ensure consistent adherence to safety policies and procedures * Support implementation of safety improvement initiatives and performance goals Project Execution * Oversee execution of construction, testing, and production activities within assigned programs or ship sections * Monitor schedule, cost, and quality performance; implement corrective actions as needed * Support cross-functional coordination with Engineering, Planning, and Support groups * Contribute to operational planning, resource needs forecasting, and production readiness efforts Operational Management * Lead Superintendents, Managers, and operational teams * Manage departmental budgets and resource allocation within assigned scope * Implement operational improvement initiatives aligned with enterprise strategies * Prepare and present performance updates to Senior Leadership * Support long-term operational planning and improvement programs Training and Development * Develop frontline leadership capabilities through coaching and mentoring * Support succession planning activities within operational departments * Ensure workforce training and qualification requirements are met Team Collaboration & Communication * Maintain strong communication and alignment across operational functions * Coordinate with Navy customers and key internal stakeholders as required * Support organizational change initiatives and cultural improvement efforts Continuous Improvement * Lead targeted continuous-improvement initiatives within assigned areas * Support BOS implementation and sustainment * Identify operational inefficiencies and lead corrective action planning * Contribute to modernization and process-improvement efforts Required/Preferred Education/Training * Bachelor's degree in manufacturing, engineering, marine engineering, or related technical field * Advanced degree (MBA or similar) preferred Required/Preferred Experience * Minimum 10 years of progressively responsible leadership experience in shipbuilding, construction, industrial manufacturing, or heavy industry * Demonstrated ability to lead large operational teams and deliver results in complex environments * Experience managing production schedules, budgets, and performance metrics * Strong understanding of industrial safety standards and proven safety leadership * Experience working with unionized workforce and labor relations * Familiarity with Navy programs, government contracting, or defense manufacturing strongly preferred * Proven ability to execute process improvements and support Lean initiatives * Strong communication, leadership presence, and relationship-building skills
    $68k-115k yearly est. Auto-Apply 35d ago
  • Director, Corporate Finance

    Finger Lakes Technologies Grp 3.6company rating

    Senior operations manager job in Portsmouth, NH

    FirstLight is a leading telecommunications company dedicated to providing cutting-edge communication solutions to our customers. We are committed to innovation, reliability, and customer satisfaction. As we continue to grow and expand our services, we are seeking a talented Director, Corporate Finance, to join the team. Job Summary: The Director, Corporate Finance, will lead financial planning and capital strategy efforts for the company, with a focus on debt management, banking relationships, and strategic transactions. This role is central to supporting the company's capital-intensive fiber network expansion and M&A activity, ensuring financial resources are effectively deployed to maximize growth and shareholder value. The Director plays a key role in the CFO department and will partner closely with Sales, Operations, and Accounting teams. Key Responsibilities: * Lead development and maintenance of detailed financial and banking models to evaluate debt structures, financing arrangements, and capital deployment strategies. * Assist on relationships with banks, credit facilities, and lenders; oversee compliance with debt covenants and reporting requirements. * Provide strategic financial analysis for acquisitions, joint ventures, partnerships, and other corporate transactions. * Partner with FP&A to incorporate financing and capital markets assumptions into budgets, forecasts, and long-range plans. * Drive scenario and sensitivity analyses to assess liquidity, leverage, and capital structure under varying market conditions. * Support debt and equity capital raises, refinancing activities, and negotiations with financial institutions. * Monitor industry trends, market benchmarks, and competitive activity to inform corporate finance strategy. * Serve as a senior finance advisor on ROI and payback analyses for fiber builds, network expansion, and new market entry. Qualifications: * Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CFA, or CPA strongly preferred. * 8-12 years of progressive experience in corporate finance, investment banking, infrastructure/telecom finance, or private equity. * Expertise in financial modeling, valuation, and capital structure analysis (DCF, IRR, ROI, payback, leverage metrics). * Strong knowledge of debt instruments, credit facilities, and capital markets transactions. * Demonstrated experience in M&A evaluation and execution. * Excellent communication skills with the ability to present to senior executives, boards, and external stakeholders. * Proven ability to manage multiple priorities in a fast-paced, growth-oriented environment. Skills: * Experience in the telecom, fiber, utilities, or infrastructure sectors. * Familiarity with key telecom metrics such as ARPU, churn, and network build economics. * Track record of leading lender presentations, due diligence processes, and capital market transactions. * Strong relationships with banking, infrastructure, or PE communities a plus. Benefits and Compensation: FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements. Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
    $128k-188k yearly est. 60d+ ago
  • Compliance Business Oversight Manager

    TD Bank 4.5company rating

    Senior operations manager job in Portland, ME

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Compliance **Job Description:** **Department Overview:** **Why Work with Us?** At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization. **The Ideal Candidate** The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. **U.S. Wealth is a fully integrated wealth management business that provides products and services (designed for High-Net-Worth, Institutional and Mass Affluent clients of TD Bank, N.A. encompassing banking, custom credit, asset management, securities, investment advisory and insurance) through multiple legal entities (TD Bank N.A., TD Private Client Wealth LLC and TD Wealth Management Services Inc) with independent and complex regulatory regimes.** **The Financial Advisors, Relationship Managers, and Investment Advisors who are part of the client-facing Distribution teams are both** **securities-registered** **and insurance-licensed. Additionally, the Trust Advisors support both personal and corporate trust. The Wealth Mortgage Lending Officers (WMLO) and the Wealth Lending Advisors (WLA) who support the lending activities of Wealth Banking.** **As a member of the US Wealth Compliance Department, the Compliance Business Oversight Manager will:** + **Ensure ongoing compliance with the Investment Company Act of 1940, FINRA, SEC rules, and other applicable state and federal securities laws** + **Assist in regulatory requests and exams, and help manage responses to State, FINRA, and SEC inquiries** + **Help mitigate risk and ensure the firm meets regulatory obligations** + **Assist in the development, implementation, and maintenance of the firm's compliance policies and procedures** + **Partner with operations, technology, and business teams to ensure regulatory compliance** + **Develop and prepare compliance reports on risks and trends** + **Serve as a compliance resource across the firm and represent the department on cross-functional meetings, initiatives, forums and committees** + **Identify departmental risks and contribute to strategic planning** + **Oversee business case initiatives and compliance-related technology requests** + **Provide training to the field on various regulatory topics, including onboarding new hire training** + **Delivers relevant subject matter expertise and Compliance advice to business management** + **Monitor changes in applicable laws and regulations and advise senior management on potential impacts and required actions** + **Conduct periodic compliance testing, surveillance, and risk assessments in line with the firm's compliance program** + **Provide backup support to other areas of the US Wealth Compliance team** + **Participate in other initiatives as needed** **Job Summary:** The **Compliance Administration Oversight & Reporting Manager** ensures regulatory adherence and risk management within our bank. This role oversees compliance monitoring, reporting, and governance processes, collaborating with cross-functional teams to enhance transparency and decision-making. A strong background in regulatory compliance management, risk, or audit within the banking sector and ability to thrive in a dynamic environment is critical to this role. **Depth & Scope:** + Works independently and is accountable for managing a specialized Compliance function or area + Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates + Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise + Provides guidance and support to analysts on matters related to portfolio and specialty + Typically a subject matter expert for a key functional Compliance area and business + Contact for business management, dealing with non-routine information + Manages/assists with regulatory reviews including inquiries, audits, and exams + Identifies and leads problem resolution for project/program complex requirements related issues at all levels **Education & Experience:** + Undergraduate degree or equivalent work experience + 7+ years of experience **Preferred Background & Experience** + **Experience working in an integrated wealth business as a bank subsidiary, a focus on securities investment management and fiduciary activities, state insurance regulatory requirements and securities regulatory requirements for activities involving the recommendation or sale of non-deposit investment products (NDIP) to retail bank customers is preferred.** + **Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements a plus.** + **Knowledge of current and emerging trends, including broker-dealer and RIA regulatory expectations and standards for effective compliance management systems.** + **Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.** + **Skill in using computer applications including MS Office Suite, including PowerPoint, Excel, OneDrive, Teams.** + **Ability to independently identify, assess, and escalate issues requiring senior management attention.** + **Experience conducting annual compliance assessments under 206-4(7) and FINRA 3130.** + **Demonstrated business writing abilities.** + **Experience writing policies, policy guidance, procedures, and training.** + **Experience responding to client complaints within a bank or broker-dealer.** + **Experience reviewing and providing guidance on advertising and marketing materials for a broker-dealer/bank.** + **FINRA Series 7, 63 and 24 preferred.** **Customer Accountabilities:** + Proactively advises the business of new and changed Compliance regulatory and/or policy changes + Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues + Contributes to the development and implementation of Compliance programs + Guides partner through the development, implementation, oversight and management of effective Compliance Programs + Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance + Represents Compliance on internal or external committees relating to designated business activities as required + Delivers relevant subject matter expertise and Compliance advice to business management + Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices + Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis + Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate **Shareholder Accountabilities:** + Actively assists in developing Compliance Team procedures + Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework + Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion + Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate + May provide review and content in the development of annual awareness training + Manages the risk assessment process for assigned businesses + Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues + Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience + Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. \#LI-AMCBCorporate **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-145.6k yearly 60d+ ago
  • Sr. Manager, Media Relations

    Sig Sauer Inc. 4.5company rating

    Senior operations manager job in Newington, NH

    Sr. Manager, Media & Creator Relations Onsite role with relocation assistance available SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work. For more information about the company and product line visit: **************** Position Summary: The Sr. Manager, Media & Creator Relations is responsible for overseeing external communications and content initiatives across digital platforms, including influencer relations, content strategy, and brand messaging. They cultivate and manage relationships with influencers and creators to amplify brand visibility and engagement. This position requires 7-10 years experience in marketing, communications, advertising, public relations, or a related field, and 3 years of people leadership experience. Firearms industry knowledge and experience highly preferred. The Sr. Manager, Media & Creator Relations collaborates with Marketing, Brand, Product Management, Sales, ambassadors, and influencers. FLSA: Exempt Job Duties and Responsibilities: * Cultivate and enhance collaborative working relationships with influencers, media, and content creators in various spaces. Manage influencer relationships and campaigns, including briefing, execution, performance tracking, and reporting. * Optimize communication systems to enhance the accuracy and consistency of brand messaging. Create and develop effective communication channels tailored to digital and influencer-focused initiatives. * Create compelling, engaging, and brand-right marketing copy and content for emails, web assets, in-store signage, seasonal campaigns, social media, and printed collateral, as well as product copy and affiliate marketing pieces. Establish monthly content themes and long-term content plans that support and enhance brand marketing campaigns. * Research, pitch, produce, write, and edit blog stories and features that represent and elevate the spirit of the SIG SAUER brand. Manage the execution of blog content on the company website and oversee the strategy and content for the company newsletter. * Ensure the company protects and promotes its image in a coordinated and brand-consistent manner. * Develop influencer outreach strategies and seasonal activation plans in collaboration with Brand marketing. * Institute and manage a content editorial calendar and distributed editorial report for upper management. Oversee influencer content performance and provide analytics-based insights to refine ongoing strategy. * Create and manage an influencer relationship budget and performance scorecard. * Generate dynamic content features for both online and print and strategically incorporate these stories into overall marketing campaigns and social media messaging while maintaining the brand voice throughout. * Research, identify, and recruit influencers aligned with brand values and marketing goals. Grow the company's media partnerships by establishing new relationships and fostering existing ones. * Provide strategic coaching and mentorship that fosters open, two-way communication, cultivates professional growth, and builds a high-performing best-in-class team. * Proactively engage with employees to understand their needs and remove barriers to success by ensuring timely access to the tools, resources, and support that is needed to achieve high performance. * Lead performance management efforts by delivering clear, timely, and actionable feedback that drives accountability and continuous improvement. * Drive team development by identifying skill gaps and coordinate targeted training initiatives that enhance employee capabilities and foster growth that align with evolving business needs. * Manage the team recruitment process, from interviewing and selecting top-tier candidates to developing and executing strategic onboarding plans that ensure seamless integration, early engagement, and long-term success within the business. * May lead and actively volunteer for Continuous Improvement projects/tasks. * Participate on problem solving teams for driving to root cause of internal and external quality failures, particularly related to prevention of customer escapes. * Participate in and sustain 5S Standards. * Must follow all required Safety and ISO procedures. * Miscellaneous duties as assigned. Education/Experience & Skills: * Bachelors degree in English, Marketing, Communications or related discipline or equivalent experience with 7-10 years of experience in marketing, communications, advertising, public relations, or a related field, and 3 years of people leadership experience. Firearms industry knowledge and experience, highly preferred. * Strong experience in copywriting and proofreading for digital channels, including social media and web. * Proven experience managing influencer relationships and campaigns, including contract negotiation and performance tracking. * Must be well-versed in various writing styles including promotional, editorial, interactive/web, email, and technical formats. * Demonstrated ability to meet tight deadlines and adapt content to different audiences and platforms. * Proficient in Microsoft Office (Excel, PowerPoint, Word) and Monday.com. * Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form. * Ability to meet deadlines and manage multiple projects simultaneously. Ability to prioritize tasks and work independently as well as in a team environment. Ensure deadlines are met and manage workload effectively. Working Conditions: * Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks. * Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files. * Ability to lift up to 25 pounds. * Must wear required Personal Protective Equipment (PPE) where required. * Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
    $98k-135k yearly est. 34d ago
  • Senior Manager Equipment Maintenance

    Diode Inc. 4.3company rating

    Senior operations manager job in South Portland, ME

    The Senior Manager, Equipment Maintenance is responsible for overseeing the completion of day-to-day activities involving the maintenance of equipment, hardware, and tooling associated with the manufacture and testing of Integrated Circuits. The position requires directing and coordinating the daily work of employees who repair and maintain equipment and machinery across multiple shifts and buildings. The Manager, Equipment Maintenance is required to review future department requirements and develop plans and projects to meet the business needs. Principle Duties and Responsibilities: * Establish and maintain Equipment Maintenance department procedures and processes that meet all applicable internal and external standards; including but not limited to ISO19001, IATF19695, and ISO14001. * Establishes short- and long- term objectives and key process indicators (KPI's) for the Equipment Maintenance department. Manage and report on department objectives and KPI's. Develop plans to address department non-conformances if not meeting objectives and KPI's. * Develop and manage financials including budget preparation and administration, CAPEX purchasing, documentation draft & review, and monitoring departmental expenditures. * Ensure production equipment is maintained and operational to minimize equipment downtime. * Establish and maintain preventive maintenance programs and procedures, ensuring calibrations and work is performed to the required schedule and timing requirements. * Establish, implementation, and maintain Total Productive Maintenance Program (TPM). * Manage external vendor relationships for repair of equipment, hardware, and tooling. * Monitor equipment, hardware, tooling, and spare part inventory's condition and stock. * Responsible for participating in and implementing lean manufacturing programs such as Kaizen and 6S. * Oversight of on-time installation of equipment, per project timelines. * Oversight of employee competency and skill review and for providing feedback and growth opportunities * Creating SMART goals for department and employees * Create and manage strategic and tactical resource plans for equipment and staffing. * Interact frequently with external vendors and multiple internal departments to facilitate the operation, repair, and installation of equipment. Knowledge, Skills and Abilities: * Minimum of Bachelor's degree in Engineering or related field. * Minimum of 10 years of maintenance experience in a manufacturing or related environment; or other equivalent combination of education and experience. * Minimum of 5 years management experience. * Demonstrable knowledge and application of preventative maintenance techniques/scheduling. * Demonstrable knowledge of manufacturing dynamics including constraint management to be used in selecting daily tactical actions. * Demonstrable mechanical knowledge of machines and tools, including their designs, uses, repair, and maintenance, to augment equipment knowledge for more efficient problem solving. * Demonstratable ability to analyze information and evaluate results to choose the best solution and solve problems using data-based decision making. * Demonstrated ability to adapt successfully to a multi-priority environment. * Effective written and verbal communication skills, with the ability to effectively communicate throughout all levels of the organization. * Demonstrable problem solving, project & time management, and prioritization skills. * Ability to work effectively both independently and within a team environment. Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets. We offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long-Term disability and standard life insurance policy. We also provide paid time off and an employee wellness program.
    $106k-135k yearly est. 60d+ ago
  • Senior Manager, Absence & Disability Claims

    Sun Life Financial 4.6company rating

    Senior operations manager job in Portland, ME

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. The opportunity: Senior Managers provide leadership, guidance and direction to a team of Case Specialists adjudicating Absence (FMLA, PFL/PFML, ADA and other leave programs) and Integrated and/or Standalone Short Term Disability claims. The position is responsible for the service, risk, financial performance, leadership and development of a team of Case Specialists. This role is accountable for Client experience and strong claims management practices which require aligning work practices, performance, and initiatives to reflect the organization's strategic priorities. How you will contribute: * Responsible for the leadership and development of a high performing team * Oversee and direct the work of a team of 10 - 12 Case Specialists including regular reviews & assessment of team performance against Service and Performance Guarantees. * Is actively involved in the team's work, setting objectives, creating plans, assigning work, and addressing team performance issues. * Develop, implement, and evaluate claim practices to deliver best in class service and processes. Ensure uniformity and consistency with all claim practices and procedures. * Ensure compliance with all relevant laws, regulations, and company policies * Analyze claims data and trends to identify areas for improvement * Communicate verbally and in writing with clients, vendors, and internal resources including senior management, in response to inquiries including claimant or case specific statuses, escalated calls or departmental process and performance measures. * Collaborate with peers and partner teams to deliver on department expectations in support of sales objectives and client service goals. * Participate and/or lead continuous improvement initiatives or special projects aligned to our KPIs. * Interprets contracts and ensures consistent, fair claims practices and adherence to appropriate laws, regulations, and procedures. * Reviews and signs off on claim payments within established limits and/or reviews recommendations made by medical resources to determine proper disposition of claims. * Protect and maintain personal health information with a high level of confidentiality abiding by Sun Life procedures and by HIPPA rules and regulations. * Contribute to fraud detection and prevention efforts * Other duties and responsibilities as assigned. What you will bring with you: * Ability to work with a diverse group of people * A minimum of five years' management experience of an Absence or STD Claims team * Proven success in developing, building and fostering high performance teams * Strong Disability and Absence Management knowledge with demonstrated expertise in Federal/State FMLA, short-term disability, statutory disability plans, or ADA. * Strong leadership skills with an ability to engage employees to deliver top performance related to service, risk and quality * Able to set direction, monitor performance and initiate and communicate changes in direction as needed. * Able to build agreement on actions by resolving conflicts in an open and positive manner. * Demonstrated ability to influence others to achieve results. * Ability to work professionally and effectively with a diverse group of people. * Strong organizational skills, including the ability to prioritize work and multi-task. * Strong research, analytical, critical thinking, problem solving skills and decision-making skills. * Strong computer skills, proficient in PC environment and MS Word, Excel, and email systems. * Attention to detail with documentation, reporting and communication. * Ability and desire to work in a fast-paced, service-oriented environment. * Excellent verbal and written communication skills, with the ability to be both pleasant and professional. * Ability to initiate and prioritize regular work duties and projects. * BA/BS in a related field of business is highly preferred. * Field or industry specific designations are a plus. Salary $72,600 - $108,900 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Absence / Leave Management Posting End Date: 05/02/2026
    $72.6k-108.9k yearly Auto-Apply 10d ago
  • Director of Operations

    Bath Iron Works

    Senior operations manager job in Bath, ME

    The Director of Operations is a key leadership role responsible for managing day-to-day shipyard operations to support the construction, testing, and delivery of Navy surface combatant vessels. Reporting to the VP of Operations, this position ensures operational performance in the areas of safety, quality, schedule, cost, and workforce leadership. Operating within the BIW Business Operating System (BOS), the Director leads major operational departments, ensuring compliance with operational standards and driving execution excellence across assigned areas of responsibility. Key Responsibilities Safety Leadership Promote and reinforce a strong safety culture across assigned operational areas Ensure consistent adherence to safety policies and procedures Support implementation of safety improvement initiatives and performance goals Project Execution Oversee execution of construction, testing, and production activities within assigned programs or ship sections Monitor schedule, cost, and quality performance; implement corrective actions as needed Support cross-functional coordination with Engineering, Planning, and Support groups Contribute to operational planning, resource needs forecasting, and production readiness efforts Operational Management Lead Superintendents, Managers, and operational teams Manage departmental budgets and resource allocation within assigned scope Implement operational improvement initiatives aligned with enterprise strategies Prepare and present performance updates to Senior Leadership Support long-term operational planning and improvement programs Training and Development Develop frontline leadership capabilities through coaching and mentoring Support succession planning activities within operational departments Ensure workforce training and qualification requirements are met Team Collaboration & Communication Maintain strong communication and alignment across operational functions Coordinate with Navy customers and key internal stakeholders as required Support organizational change initiatives and cultural improvement efforts Continuous Improvement Lead targeted continuous-improvement initiatives within assigned areas Support BOS implementation and sustainment Identify operational inefficiencies and lead corrective action planning Contribute to modernization and process-improvement efforts Required/Preferred Education/Training Bachelor's degree in manufacturing, engineering, marine engineering, or related technical field Advanced degree (MBA or similar) preferred Required/Preferred Experience Minimum 10 years of progressively responsible leadership experience in shipbuilding, construction, industrial manufacturing, or heavy industry Demonstrated ability to lead large operational teams and deliver results in complex environments Experience managing production schedules, budgets, and performance metrics Strong understanding of industrial safety standards and proven safety leadership Experience working with unionized workforce and labor relations Familiarity with Navy programs, government contracting, or defense manufacturing strongly preferred Proven ability to execute process improvements and support Lean initiatives Strong communication, leadership presence, and relationship-building skills
    $68k-115k yearly est. Auto-Apply 35d ago
  • Fair Banking Compliance - Compliance Business Oversight Manager

    TD Bank 4.5company rating

    Senior operations manager job in Portland, ME

    Charlotte, North Carolina, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Compliance **Job Description:** **Why Work with Us?** At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization. **The Ideal Candidate** The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. The Fair Banking Compliance team is seeking an experienced compliance professional to assist with complaint oversight and governance activities related to high-risk complex complaints from all areas of the Bank. This includes examining complaint data for the identification of potential violations of fair lending, Unfair and Deceptive Acts and Practices ("UDAAP"), and consumer compliance laws, rules, or regulations. The ideal candidate will have a strong understanding of fair lending, UDAAP and ABC regulations (FHA, Reg. Z, V/FCRA, B/ECOA, E, SCRA, MLA, etc.), ability to assess regulatory risks associated with business line processes and can work independently in a team environment. This role will also assist with time sensitive Complaint Reporting and Analysis, Quality Assurance and Quality Control Reviews and evaluating procedures for adherence to Complaint Policy requirements. **The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.** _Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances._ **Job Profile Summary:** The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. **Depth & Scope:** + Works independently and is accountable for managing a specialized Compliance function or area + Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates + Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise + Provides guidance and support to analysts on matters related to portfolio and specialty + Typically a subject matter expert for a key functional Compliance area and business + Contact for business management, dealing with non-routine information + Manages/assists with regulatory reviews including inquiries, audits, and exams + Identifies and leads problem resolution for project/program complex requirements related issues at all levels **Education & Experience:** + Undergraduate degree or equivalent work experience + 7+ years of experience **Desired Skills & Experience:** + Experience with Python Coding and Tableau + Knowledge of risk management environment, standards, and regulations + Advanced knowledge of a variety of products and services, systems and compliance advisory standards, procedures, laws, rules and regulations + Ability to communicate effectively in both oral and written form + Ability to work collaboratively and build relationships across teams and functions + Ability to work successfully as a member of a team and independently + Ability to exercise judgement in making decisions + Ability to analyze, organize, and prioritize work while meeting multiple deadlines **Customer Accountabilities:** + Proactively advises the business of new and changed Compliance regulatory and/or policy changes + Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues + Contributes to the development and implementation of Compliance programs + Guides partner through the development, implementation, oversight and management of effective Compliance Programs + Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance + Represents Compliance on internal or external committees relating to designated business activities as required + Delivers relevant subject matter expertise and Compliance advice to business management + Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices + Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis + Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate **Shareholder Accountabilities:** + Actively assists in developing Compliance Team procedures + Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework + Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion + Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate + May provide review and content in the development of annual awareness training + Manages the risk assessment process for assigned businesses + Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues + Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience + Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. \#LI-AMCBCorporate **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $86.8k-139.4k yearly 60d+ ago
  • Sr. Manager, Media Relations

    Sigsauer 4.5company rating

    Senior operations manager job in Portsmouth, NH

    Job Description Sr. Manager, Media & Creator Relations Onsite role with relocation assistance available SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work™. For more information about the company and product line visit: **************** Position Summary: The Sr. Manager, Media & Creator Relations is responsible for overseeing external communications and content initiatives across digital platforms, including influencer relations, content strategy, and brand messaging. They cultivate and manage relationships with influencers and creators to amplify brand visibility and engagement. This position requires 7-10 years experience in marketing, communications, advertising, public relations, or a related field, and 3 years of people leadership experience. Firearms industry knowledge and experience highly preferred. The Sr. Manager, Media & Creator Relations collaborates with Marketing, Brand, Product Management, Sales, ambassadors, and influencers. FLSA: Exempt Job Duties and Responsibilities: Cultivate and enhance collaborative working relationships with influencers, media, and content creators in various spaces. Manage influencer relationships and campaigns, including briefing, execution, performance tracking, and reporting. Optimize communication systems to enhance the accuracy and consistency of brand messaging. Create and develop effective communication channels tailored to digital and influencer-focused initiatives. Create compelling, engaging, and brand-right marketing copy and content for emails, web assets, in-store signage, seasonal campaigns, social media, and printed collateral, as well as product copy and affiliate marketing pieces. Establish monthly content themes and long-term content plans that support and enhance brand marketing campaigns. Research, pitch, produce, write, and edit blog stories and features that represent and elevate the spirit of the SIG SAUER brand. Manage the execution of blog content on the company website and oversee the strategy and content for the company newsletter. Ensure the company protects and promotes its image in a coordinated and brand-consistent manner. Develop influencer outreach strategies and seasonal activation plans in collaboration with Brand marketing. Institute and manage a content editorial calendar and distributed editorial report for upper management. Oversee influencer content performance and provide analytics-based insights to refine ongoing strategy. Create and manage an influencer relationship budget and performance scorecard. Generate dynamic content features for both online and print and strategically incorporate these stories into overall marketing campaigns and social media messaging while maintaining the brand voice throughout. Research, identify, and recruit influencers aligned with brand values and marketing goals. Grow the company's media partnerships by establishing new relationships and fostering existing ones. Provide strategic coaching and mentorship that fosters open, two-way communication, cultivates professional growth, and builds a high-performing best-in-class team. Proactively engage with employees to understand their needs and remove barriers to success by ensuring timely access to the tools, resources, and support that is needed to achieve high performance. Lead performance management efforts by delivering clear, timely, and actionable feedback that drives accountability and continuous improvement. Drive team development by identifying skill gaps and coordinate targeted training initiatives that enhance employee capabilities and foster growth that align with evolving business needs. Manage the team recruitment process, from interviewing and selecting top-tier candidates to developing and executing strategic onboarding plans that ensure seamless integration, early engagement, and long-term success within the business. May lead and actively volunteer for Continuous Improvement projects/tasks. Participate on problem solving teams for driving to root cause of internal and external quality failures, particularly related to prevention of customer escapes. Participate in and sustain 5S Standards. Must follow all required Safety and ISO procedures. Miscellaneous duties as assigned. Education/Experience & Skills: Bachelors degree in English, Marketing, Communications or related discipline or equivalent experience with 7-10 years of experience in marketing, communications, advertising, public relations, or a related field, and 3 years of people leadership experience. Firearms industry knowledge and experience, highly preferred. Strong experience in copywriting and proofreading for digital channels, including social media and web. Proven experience managing influencer relationships and campaigns, including contract negotiation and performance tracking. Must be well-versed in various writing styles including promotional, editorial, interactive/web, email, and technical formats. Demonstrated ability to meet tight deadlines and adapt content to different audiences and platforms. Proficient in Microsoft Office (Excel, PowerPoint, Word) and Monday.com. Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form. Ability to meet deadlines and manage multiple projects simultaneously. Ability to prioritize tasks and work independently as well as in a team environment. Ensure deadlines are met and manage workload effectively. Working Conditions: Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks. Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files. Ability to lift up to 25 pounds. Must wear required Personal Protective Equipment (PPE) where required. Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
    $98k-135k yearly est. 5d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Portland, ME?

The average senior operations manager in Portland, ME earns between $79,000 and $151,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Portland, ME

$109,000

What are the biggest employers of Senior Operations Managers in Portland, ME?

The biggest employers of Senior Operations Managers in Portland, ME are:
  1. Kiewit
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