Sr Manager, SAP Master Data and Data Governance
Senior operations manager job in Tampa, FL
Make a Difference in YOUR Career!
Our vision is both simple and ambitious: to put our drinks on every table.
We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Summary:
This role leads our North American Master Data Management (MDM) team, which is comprised of analysts, senior analysts, and managers. The MDM team resides within the larger North American Information Systems team, with this role reporting to the leader of Information Systems. Primary areas of focus are the execution of MDM strategy, people development, and enhancing business value derived from master data through strong data governance and stewardship.
The MDM team is responsible for the product, equipment, customer, vendor, and financial data domains. Key to success in this role is the ability to anticipate obstacles and problem solve preemptively, while effectively managing conflict and risk. This role is charged with driving a culture of continuous improvement through measurement and optimization. As we continue to execute our growth strategy over the coming years, this position will play an active role in owning the master data preparation and migration in support of the integration of acquired businesses to our SAP platform.
Essential Functions:
Lead the work activities with full management responsibility for the performance and development of the MDM team.
Participate in development and maintenance of data dictionaries, to include identification of business-critical fields.
Monitor and extend the peer review program to all data domains
Provide reporting coupled with suggested actions to leaders whose teams provide master data inputs, to reduce data quality issues, non-value record maintenance, and process deviation.
Identify solutions which improve data architecture, quality, and processes as well as drive the implementation of such solutions.
Promote and act to further SAP as the single-version of the truth for master data.
Develop understanding of Refresco's data domains and their integration points.
Ensure SOX and process controls are adhered to by all team members through active monitoring and review of team's work.
Conduct root cause analysis for data quality issues through engagement of technical and business teams to identify, sequence, and implement solutions which prevent recurrence.
Identify and manage data cleanup projects to improve data accuracy.
Responsible for designing and delivering the Master Data Management technology foundation across the entire company.
Develop and implement global data management systems, processes and procedures to ensure data accuracy.
Measure progress toward business goals by creating clear MDM program metrics, setting a baseline and linking these metrics to business benefit and data value metrics
Serve as lead authority on data governance and stewardship for all data domains.
Develop and implement a periodic review, inclusive of robust reporting, of all master data to ensure data is current and accurate across business functions, conforms to business rules, and meets data quality standards.
Leadership Responsibilities & Competencies:
Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
Supervision may be provided through a team of subordinate supervisors and/or managers.
Provides training, direction and instruction and conducts performance evaluations.
Provides guidance and training on work standards and expected outcomes.
Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
Competencies:
Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
Guided by a process & controls centric mindset.
Comfortable operating in a dynamic, complex, and changing environment.
Able to work independently, adapting as necessary in a change-oriented culture with multiple projects, shifting priorities, and deadline pressure.
Strong balance of technical and people skills, demonstrating excellent communication and interpersonal skills; ability to lead cross-functionally and communicate appropriately with diverse stakeholder groups.
Proven ability to learn, transfer knowledge, and stay aware of current industry trends and developments.
Proactive approach to system, team, and process effectiveness; with an ability to identify, couple, and sequence continuous improvement solutions in a logically balanced manner.
Strong desire to solve complex business problems through understanding of business processes, data architecture, business/resource constraints, and system capabilities.
Required Skills:
Demonstrated mid-level or above proficiency with MS Office Excel, analyzing and manipulating large datasets.
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
Strong business aptitude, problem solving and troubleshooting skills.
Experience participating in technology implementation projects.
Strong analytical abilities with experience extracting data and developing reports in an ERP environment.
Deep understanding of how the business cycles of order-to-cash, source-to-pay, plan-to-inventory, and record-to-report are managed in an ERP environment
Experience leading an MDM team across multiple data domains
Understanding of the business functions of a manufacturing enterprise from a finance, supply chain, or business analysis perspective.
Strong understanding of how data is used for reporting and transactional activities.
Education and Experience:
Bachelor's degree (or significant relevant work experience) and 7 years of relevant professional experience, including 4 years of supervisory experience.
4+ years of hands-on experience as a business or technical user of a large ERP system.
Bachelor's Degree in Business, Mathematics, Engineering, Computer Science, Decision Sciences, or similar field of study preferred
Experience in manufacturing or similar industry preferred.
Experience with SAP MM, IM/WM, PP, and SD preferred.
Project management experience leading cross-functional projects.
Experience with defining, writing and implementing business processes and data standards.
Demonstrated ability to quickly understand complex technical matters as well as the ability to convey to stakeholders.
Certification preferred include: CPA, Six Sigma, PMP, APICS, or similar.
A Career with Refresco
Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.
Refresco offers a competitive salary and comprehensive benefits, which include:
Medical/Dental/Vision Insurance
Health Savings Accounts and Flexible Spending Accounts
Life and AD&D Insurance
Pet Insurance
Legal Benefits
401(k) Savings Plan with Company Match
12 Paid Holidays, Vacation, and Paid Time Off
Well-being Benefits
Discount and Total Reward Programs
Join Refresco TODAY and enjoy a rewarding CAREER!
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages, Inc. Refresco Beverages, Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
Employment agencies that have agreements with Refresco Beverages, Inc., and have been engaged in a search shall submit résumé to the designated Refresco recruiter or, upon authorization, submit résumé to this career site to be eligible for placement fees.
Refresco Beverages US, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
VP of Operations
Senior operations manager job in Tampa, FL
The Role
An established engineering consultancy is seeking a seasoned leader to oversee and grow their Florida operations. This is a high-impact position where strategic thinking, team leadership, and business development intersect. You'll be shaping projects, mentoring engineers, and driving the company's presence in the region.
Key Responsibilities
Lead Projects: Oversee complex engineering projects from concept to completion, ensuring technical excellence and innovation.
Expand Operations: Develop the business across Florida by cultivating client relationships and identifying new opportunities.
Develop Talent: Mentor and coach engineering teams, fostering both technical expertise and leadership skills.
Strategic Oversight: Evaluate opportunities, guide investment decisions, and set priorities that maximize operational and financial results.
Ensure Excellence: Manage project delivery, budgets, quality, and client satisfaction across all assignments.
Provide Expertise: Offer guidance on technical challenges and support teams to deliver successful outcomes.
What We're Looking For
Licensed Professional Engineer (PE) with 15+ years of industry experience, ideally with Florida-based projects.
BS in Civil Engineering required; MS with geotechnical focus preferred.
Strong business development skills with a proven track record of cultivating client relationships.
Strategic thinker with strong analytical skills and business acumen.
Confident communicator who can inspire teams and collaborate effectively across disciplines.
Passion for mentoring and developing high-performing teams.
Director of Practice Operations
Senior operations manager job in Riverview, FL
Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations.
What You'll Do:
Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions.
Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration.
Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations.
Monitor and improve patient experience, satisfaction, and overall operational performance.
Coach, mentor, and develop team leaders to ensure high performance across locations.
Use data and metrics to drive decisions and process improvements.
Maintain focus on high-impact initiatives while keeping daily operations running smoothly.
Who You Are:
A strategic and operational leader with strong problem-solving skills.
Experienced in practice workflows, scheduling, and optimizing patient experience.
Financially savvy, comfortable managing P&L and key operational metrics.
Excellent communicator with high EQ, able to influence at all levels.
Adaptable, collaborative, and proactive in identifying opportunities for improvement.
Passionate about coaching and empowering teams to take ownership and grow professionally.
Minimum Requirements:
Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience
2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching)
4+ years of relevant work experience
Flexible schedule
Valid driver's license
Preferred Requirements:
2-3 years of experience in the dental industry, preferably orthodontics
Familiarity with orthodontic practice management systems
Director of Operations
Senior operations manager job in Tampa, FL
Salary Range: $125,000 - $150,000
Ascend Technologies Group is a technology-focused firm specializing in healthcare innovations, particularly at the intersection of AI, data analytics, and life sciences. We partner with leading organizations to develop and scale solutions that drive measurable improvements in patient care and operational efficiency.
Job Summary
Ascend Technologies Group is seeking an experienced and visionary Director of Operations to guide our operational strategy as we accelerate growth. The ideal candidate has direct experience scaling a company in revenue, with a proven ability to implement and manage processes for expanding teams and business (organic and M&A). We're looking for a highly positive, well-organized leader with hands-on expertise in building systems from the ground up, leading high-performing teams, and empowering others through effective delegation and mentorship. This role offers unlimited advancement opportunities in a fast-growing organization. As Ascend grows, the Director of Ops can advance to VP roles and take on broader responsibilities.
It is a 100% in-office position with very little travel required. If you're smart, hungry, humble, and excited to drive operational excellence in a dynamic healthtech environment, join us to shape our future.
Key Responsibilities
Develop and execute operational processes to support rapid scaling, ensuring efficiency and alignment as the company grows in revenue.
Lead day-to-day operations, including resource allocation, workflow optimization, and cross-functional coordination to drive business objectives.
Build, mentor, and scale operational teams, duplicating your expertise by training others and fostering a collaborative, high-performance culture.
Hands-on involvement in standing up new initiatives, systems, and processes, from inception to full implementation.
Collaborate with executive leadership, sales, finance, and tech teams to identify opportunities for improvement and mitigate risks.
Monitor key metrics, report on operational performance, and implement continuous improvements to enhance productivity and scalability.
· Building and maintaining operations scorecard to track productivity, profitability, and org-wide health
Required Qualifications
Demonstrated experience scaling operations in a company growing from $40M to $100M+ revenue, with a focus on process implementation and team expansion.
7+ years in operations leadership roles, with hands-on experience in building systems, running teams, and delegating effectively.
Exceptional organizational skills, a positive attitude, and the ability to thrive in fast-paced, growth-oriented environments.
Someone who measures by outcome and not by time on a clock, and desires to win for their personal, professional, and financial goals.
Bachelor's degree in business administration, Operations Management, or a related field (or equivalent experience).
Strong leadership presence with a commitment to mentorship and team development.
Willingness to work 100% onsite in Tampa, FL, with minimal travel.
Preferred Skills and Experience
Experience with ERP systems (e.g., ConnectWise, NetSuite, Intacct) and project management tools (Jira, Asana, Monday).
Background supporting data-driven or AI products
Collaborating in a fast-paced Agile environment with analytics and development teams
Background in technology, processes, and understands financials, with an understanding of scaling innovative tech-driven vendor operations.
Certifications such as PMP, Six Sigma, or similar, highlighting expertise in process optimization.
Proficiency in operational tools (e.g., ERP systems, project management software) and a track record of automating workflows.
Proven ability to maintain positivity and humility while delivering results in high-growth organizations.
Compensation
Salary Range: $125,000 - $150,000, commensurate with experience, plus performance-based bonuses, commission annually, and comprehensive benefits.
At Ascend Technologies Group, we empower leaders who are passionate about innovation and impact. If you're ready to grow with us and contribute to transformative healthcare solutions, apply today!
Director of Operations
Senior operations manager job in Tampa, FL
Director of Operations | Tampa, FL
Aligned Solutions is seeking a Director of Operations for a well-respected company. The Director of Operations will play a critical leadership role in driving the growth and efficiency of a high-potential manufacturing business specializing in cold chain packaging solutions.
This position is ideal for a hands-on operator who can scale an entrepreneurial organization into a high-performing enterprise. The leader in this role will oversee daily operations while developing the systems, structure, and processes needed for sustainable profitability and successful product launches.
You will collaborate closely with executive leadership and investors to translate strategic goals into actionable results, elevate operational performance, and prepare the company for its next phase of growth.
Key Responsibilities
Operational Leadership
Lead and manage all daily operations, including production, packaging, supply chain, and logistics.
Implement lean processes, standard operating procedures (SOPs), and production metrics to drive efficiency and consistency.
Partner with finance and leadership on budgeting, cost management, and capital investment planning.
Scalability & Growth
Build operational infrastructure to support business scale, including ERP/CRM systems, vendor management, and inventory control.
Support new product launch readiness, ensuring alignment across sourcing, production, and fulfillment.
Identify and execute continuous improvement and automation initiatives to enhance margins and efficiency.
Strategic Partnership
Work with leadership and investors on growth planning, KPI management, and value creation strategies.
Develop and maintain operational dashboards tied to EBITDA, cost of goods, and productivity metrics.
Support due diligence, investor communications, and quarterly business reviews.
Team Development
Recruit, mentor, and develop a lean, high-performing team while fostering a culture of accountability and collaboration.
Lead by example engage directly in process improvement and operational problem-solving alongside your team.
Ideal Profile
10+ years of experience in manufacturing, packaging, or consumer goods, preferably within a private equity-backed or entrepreneurial environment.
Proven success in launching new products and scaling production capacity.
Strong background in supplier and vendor management, including contract negotiation and diversification.
High financial literacy with a solid understanding of EBITDA drivers, cost structures, and ROI on process improvements.
Hands-on, solutions-oriented leader who thrives in building systems and teams from the ground up.
Comfortable managing both strategic initiatives and day-to-day execution in a fast-paced environment.
Excellent communication skills, with the ability to engage effectively with executives, investors, and team members.
Success Metrics
On-time, on-budget product launches.
Measurable improvements in productivity and margins.
Implementation of scalable systems and processes.
Strengthened cash flow and cost control.
Development of a high-performing operational team and collaborative culture.
Strong cross-functional relationships between operations, finance, and product development teams.
Plant General Manager
Senior operations manager job in Auburndale, FL
We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools
When you join KIK Consumer Products, you're joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America's largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life.
Your Role at KIK
The Plant General Manager for Household will be accountable for the successful operation of a multi-product manufacturing facility (bleach, laundry, window wash, and/or cleaners) with an annual throughput of 3-15 million bottles. Reporting to the Household Vice President of Operations, the Plant General Manager will be responsible for establishing and maintaining a robust operating model and positive winning culture centered around safety, employee engagement, productivity, reliability and quality while meeting throughput and conversion cost per unit expectations. The individual will drive continuous improvement performance through clear vision and direction, team cohesion, empowerment, active engagement across the facility and strong accountability.
What You'll Be Doing
Establishment and Continuous Reinforcement of Plant Culture
Role model and hold the organization accountable to the One KIK culture of safety, integrity, collaboration, transparency, and accountability
Drive safety as the number one priority within the plant
Establish and foster a plant culture of teamwork, collaboration and engagement, ensuring employees have clear direction, frequent communication, recognition and accountability for results.
Establish and maintain a work environment that drives employee engagement, retention and tenure, including physical environment, leadership treatment of employees, shift schedules, etc.
Be a visible on the floor leader who consistently reinforces the culture with employees through a regular communication strategy of frequent and daily plant floor presence, direct report 1:1s, skip levels, small group roundtables, town halls, and individual engagement
Regularly monitor employee engagement and turnover, taking immediate action to address internal plant contributors to adverse results
Operational Excellence
Lead a robust operating cadence across the plant and warehouse, focused around established production and distribution plans and key priorities, setting and achieving a high standard for results
Ensure compliance with applicable OSHA, EPA, Department of Homeland Security, and other applicable regulatory and environmental requirements.
Responsible for the production plan in coordination with the broader Household Supply Chain organization
Set clear objectives and priorities, ensuring team understands deliverables. Establish and manage the execution of plant-based KPIs that drive operational performance and financial results to operate with clear visibility into plant performance, including the establishment of a formal review cadence to measure outcomes and drive accountability
Management of plant P&L vs budget and prior year. Partner with Plant Controller to manage key drivers to achieve financial results. Manage plant operating budget to ensure effective cost management.
Deliver budgeted manufacturing volume and conversion costs per unit in support of the financial commitments of the company.
Ensure plant machinery operates efficiently and effectively, including timely repairs and the utilization of active PM programs
Ensure operational processes meet quality and cost targets while insuring 98%+ or better timely fill rate of customer orders.
Ensure plant shift schedules are established to achieve production requirements while maintaining employee engagement and regulatory/customer compliance
Drive quality excellence, ensuring all products meet quality standards with no withdrawals or recalls
Define and champion the identification and proposal of CAPEX project. Ensure projects are actively managed to ensure timely and effective implementation
Identify and implement initiatives for rationalization, efficiency, process simplification, consistency improvements and enhance operational agility
Talent
Hire, grow and develop production staff and continuously increase plant top talent
Assess and actively manage talent placement in key leadership roles to ensure alignment with required skills, leadership, and culture to support long term plant success model
Establish and actively manage headcount to ensure required positions are identified and in place to support the production forecast
Ensure all positions are clearly defined, including hiring criteria and position deliverables
Actively participate in hiring process for key plant positions, engaging in requisition creation, intake meetings, interviews and debriefs in an active and timely manner.Holding plant leaders accountable for the same in their areas of responsibility.
Ensure all hired employees receive robust onboarding and on-the-job-training to support strong individual and team performance
Drive performance for all employees, ensuring robust goals are established with specific KPIs to drive accountability
Formally identify top talent through evaluation of performance and potential, establishing formal development and career progression plans as follow-on actions
Promote and support career pathing for plant floor employees, driving ongoing training to support upskilling/multi-skilling across the plant
Support and drive accountability for managers to take decisive actions on removing poor performers appropriately
Stakeholders
Partner collaboratively with Key Stakeholders including Senior Leadership, EHS, HR, Quality, Engineering and Distribution/Transportation.
Ensure open and clear communication with a collaborative mindset to achieve mutual goals
Gain consensus of strategic priorities and timeframes, appropriately working through areas of disagreement
Effectively engage with individuals at all levels of the organization, including front line employees, senior leaders and external stakeholders
What You'll Bring
Bachelor's Degree in a Technical field preferred or equivalent experience
Demonstrated managerial experience in a manufacturing setting.
Ability to manage a complex vertically integrated operation.
A transformational leader with the ability to drive an engaged culture across a manufacturing environment.
Strong problem-solving, negotiating, and decision-making skills with the proven ability to manage complex situations.
Proficiency with computers, including the Microsoft Office Suite (Word, PowerPoint, Excel, Access, and ERP systems such as JDE/SAP.
Ability to analyze and interpret financial data and speak to variances on a daily & monthly basis.
Strong interpersonal skills, collaborative leadership style, and the ability to interface at all levels of the organization, including front-line employees, plant leaders, BU leadership, and senior leadership.
Leads and demonstrates the ability to hold the organization to a high standard of ethics and integrity.
Experience in Chemical process engineering preferred.
Continuous Improvement, Lean Manufacturing or 5S experience preferred.
What You Will Get
KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.
About KIK
We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America's largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, and Australia. We are known for our portfolio of notable brands including Spic and Span and Comet cleaning products, Clorox Pool&Spa™ (under license), BioGuard , and Natural Chemistry pool chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products.
Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.
Our organization is constantly evolving and is driven by a set of “One KIK” values - a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.
KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex,
Operations Manager
Senior operations manager job in Sarasota, FL
About PCS
PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes.
Position Summary
The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained.
Key Responsibilities
Operational Oversight
Manage day-to-day office and business operations across multiple PCS locations.
Oversee administrative and procedural functions to ensure consistency and efficiency.
Develop, implement, and maintain operational policies and procedures to enhance company performance.
Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope.
Team & Staff Coordination
Supervise and support administrative staff.
Coordinate schedules and attendance management for staff.
Support onboarding and offboarding processes for employees.
Ensure internal communication and collaboration between departments.
Administration
Manage vendor relationships and purchase approvals.
Assist leadership with financial reporting and budget tracking.
Maintain and update company documentation, contracts, and handbooks.
Technology & Systems
Oversee office technology operations and ensure systems are functioning efficiently.
Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting.
Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting.
Leadership Support & Compliance
Provide administrative and strategic support to executive leadership.
Coordinate company meetings, events, and internal initiatives.
Ensure compliance with company policies and safety regulations.
Identify operational inefficiencies and recommend improvements.
Qualifications & Skills
3+ years of experience in operations management, office administration, or business management.
Proven leadership and team management abilities.
Strong organizational, analytical, and problem-solving skills.
Proficiency in Microsoft Office Suite and related business systems.
Familiarity with Autotask or similar service management software preferred.
Excellent written and verbal communication skills.
Ability to work in a fast-paced, multi-office environment with minimal supervision.
Executive Operations Manager
Senior operations manager job in Saint Petersburg, FL
***This is NOT a role with ForceBrands***
Executive Operations Manager / Family Office Lead
📍
St. Petersburg, FL
(In-person, full-time)
💼
Confidential Client
Are you energized by bringing order to complexity? A fast-moving entrepreneur with multiple ventures is seeking a highly capable operator to run the business, property, financial, and family logistics that keep everything moving. If you thrive in a role where no two days look the same - and you love building systems that make life and work more seamless - this could be the opportunity.
This is not a traditional EA role. It's broader, more autonomous, and central to how this household and set of businesses operate.
What You'll Own
Financial & Administrative Operations
Coordinate with accountants, bookkeepers, and advisors on taxes, reporting, payments, and insurance renewals.
Maintain dashboards for cashflow, investments, and portfolio activity.
Manage documentation and filings across multiple entities.
Property & Vendor Management
Oversee maintenance, projects, and contractor relationships across several properties.
Get quotes, manage budgets, and ensure work is completed to standard.
Family & Household Support
Coordinate calendars, appointments, travel, and logistics for the family.
Support day-to-day needs, reservations, errands, and occasional driving.
Travel & Schedule Management
Book complex travel (heavy points usage) and handle real-time adjustments.
Manage a dynamic calendar and anticipate needs.
Health & Personal Logistics
Schedule medical appointments, track records, and manage insurance claims.
Facilitate communication with specialists.
Investment Administration
Track investments, prepare documentation, and coordinate with advisors.
Family Office Buildout (First 6 Months)
Digitize years of records, create systems, and centralize information.
Build SOPs, financial dashboards, and organizational infrastructure.
What Success Looks Like
90 days: Systems organized, dashboards built, recurring workflows managed.
6 months: Operations running smoothly; you're anticipating needs.
12 months: The administrative ecosystem is functioning cleanly and efficiently.
Who You Are
10+ years managing complex operations, property portfolios, or high-level executive support.
Backgrounds that tend to fit well: accounting/finance, property management, family office operations, or supporting HNWIs.
Strong financial literacy and comfort with tax documents, insurance, and investment structures.
Highly tech-savvy - comfortable with spreadsheets, cloud systems, and tools like Notion/Airtable/QuickBooks.
Excellent judgment and discretion with sensitive information.
Calm, proactive, organized, and energized by variety.
Able to interface seamlessly with advisors, contractors, and family members.
Located in or willing to relocate to St. Petersburg, FL.
Compensation
💵 $100,000-$120,000 base salary
➕ Performance bonus
➕ Health insurance
If you're a builder of systems, a steady operator, and someone who takes pride in making everything around you run smoothly, this role offers high trust, autonomy, and direct exposure to entrepreneurship and investment operations.
Operations Manager
Senior operations manager job in Tampa, FL
Operations Manager
The Operations Manager will oversee call center representatives, providing guidance and an opportunity to improve operational excellence. This includes regular CSR communication across multiple media forms, recommendations on improvement to quality reviews, performance guidance and regular monitoring of schedules and call queues.
Work Responsibilities:
Oversee, provide motivation, and guidance to CSRs.
Foster a positive and collaborative environment to address improvement to schedules, performance expectations, customer experience, and quality related opportunities.
Performance Oversight: Monitor and help maintain adherence to company's performance policies and procedures as it relates to CSR agents and client expectations.
Escalate, seek guidance, and provide feedback on identifying opportunities for improvement.
Collaborate across departments, address and escalate challenges, and support adherence to policies and procedures.
Help develop and implement QA related programs at the company and client level; help conduct CSR audits and provide quality observations and feedback.
Assist with client onboarding/offboarding to include technical, quality, training, and reporting aspects of the implementation process.
Promote a customer-centric culture, escalate, and help resolve inquiries.'
Work Experience and Qualifications:
3+ years of operations experience in a high-growth, fast-paced, virtual environment, specifically remote and/or CSRs.
3+ years as a Call Center Supervisor or Team Leader (blended inbound/outbound)
Demonstrates an understanding of call center performance metrics, and quality standards and how they apply to a remote/1099 workforce.
Experience with call center reporting and technology (dialers, quality modules, dashboards)
Solid communication and problem-solving skills
Proactive in approach, collaborative in nature and able to effectively communicate/escalate problems/solutions.
Proficiency in spreadsheet software (Google/Microsoft)
Operations Manager/Account Manager
Senior operations manager job in Sarasota, FL
Our operations Managers are responsible for establishing, developing and maintaining long-term business relationships with customers with a key focus on retention, production, and extra sales. Duties to include, but not limited to, maximizing retention of current accounts, ensuring customer service expectations and quality are met, resolve customer issues, providing landscape enhancement opportunities to customers and closing extra sales, overseeing Crew Supervisors/Foreperson and providing oversight of field operations, create and execute a schedule of consistent communication with customers thru site visits, emails, and telephone communications.
Operations Managers are key in the development and training of Supervisors and Crew members. Manage the scheduling of their crews' operations, maintaining the highest level of safety awareness and practices, and promoting the highest level of quality standards at all of their properties.
COMPENSATION:
Competitive Salary
Sales Commissions
Take-home Company Vehicle
Heath Insurance
Dental Insurance
Life Insurance
Paid Time Off
WORK EXPERIENCE REQUIREMENTS:
Experience as an Account Manager in the Landscape/Horticulture industry
Management of multiple landscape maintenance crews
Outstanding organizational, communication, time management, and leadership skills
Valid state driver's license with a good driving record
Start growing with us and become a part of an award-winning team!
Job Type: Full-time
Pay: Competitive and based on experience
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Director of Operations
Senior operations manager job in Bartow, FL
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Director Operations - Bartow Regional Medical Center Summary:
Director of Operations is responsible for non-clinical support areas and assigned clinical areas.
Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract).
Administrative responsibilities include taking administrative call.
Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care.
Minimum Qualifications:
Required Experience:
Minimum 3 years of formal healthcare operations management experience
Must have construction project management experience
Required Education:
Required: Bachelors Degree - Related Field
Preferred: Masters Degree - Related Field
Benefits:
BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!
Equal Opportunity Employer Veterans/Disabled
Service Manager
Senior operations manager job in Tampa, FL
IN A NUTSHELL
Sciens Building Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Manage a service team of assigned Division.
Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
Responsible for executing service inspections on time and resolution of system deficiencies.
Manage a budget and meeting revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential.
Report monthly financial performance in an effective manner to management and takes corrective action as needed.
Responsible for efficient asset management, such as inventory and company service vehicles.
Facilitate a high-performance culture that includes annual performance reviews and development initiatives.
Assist with manpower planning and allocation.
Responsible in part for customer satisfaction and cash collections.
Works closely with the sales and installation teams to support the growth and profitability of the Division.
Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.
WHAT WE LIKE ABOUT YOU
Two years of experience in a service supervisory role within the fire detection, fire protection, or security environment.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and/or electrical systems.
Working knowledge of Profit and Loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
Valid driver's license.
Must be able to pass a background check and drug screening.
Able to work independently.
Excellent organizational, decision-making, and communication skills.
Proficient in NFPA codes and standards.
Strong computer skills; proficient at Microsoft Office.
Knowledge of OSHA safety standards.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Tuition reimbursement.
Store Manager, Tampa
Senior operations manager job in Tampa, FL
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for a Store Manager to join our incredible Hyde Park Tampa team.
The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership / management role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Operations Manager - Holly Hill and New Port Richey, FL
Senior operations manager job in Davenport, FL
Join BoldAge PACE and Make a Difference!
Why work with us?
A People First Environment: We make what is important to those we serve important to us.
Make an Impact: Enhance the quality of life for seniors.
Professional Growth: Access to training and career development.
Competitive Compensation:
Medical/Dental
Generous Paid Time Off
401K with Match*
Life Insurance
Tuition Reimbursement
Flexible Spending Account
Employee Assistance Program
BE PART OF OUR MISSION!
Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.
Operation Manager - Overseeing Two Locations Holly Hill and New Port Richey, FL.
POSITION SUMMARY: The Operations Manager is responsible for overseeing all PACE center services and support operations including therapeutic recreation and activities, transportation, facilities management, dietary services and personal care/aide services. Promotion and maintenance of high-quality care and services according to PACE principles and standards of care, and all applicable regulations. Demonstration and promotion of the BoldAge core values in all communications, decisions, planning and program administration. Participation of staff and management in quality improvement systems and initiatives of the PACE organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the oversight and administration of the PACE Center operations.
Ensure thorough understanding of, respect for, and adherence to established participant rights by all staff, contractors, vendors, participants, and visitors.
Ensure an understanding of the participant population and the program's ability to meet their needs. Maintain open lines of communication with participants and families / caregivers.
Ensure comprehensive therapeutic activities in the center that are diverse, interesting and acceptable to all participants.
Ensure effective, safe, reliable transportation services for all participants.
Oversee dietary service providing balanced and enjoyable meals and snacks for participants.
Maintain the center environment that is clean, safe, and well-equipped.
Maintain highly effective human resource procedures and a culture of support, transparency, and appreciation for all staff. Ensure staff engagement, productivity, and retention.
Ensure staff education and competency monitoring procedures to support high quality services to participants.
Direct, supervise and evaluate the performance of all staff.
Maintain compliance with all State and Federal program requirements.
Implement operational policies, procedures and protocols for direct participant care and support services. Participate in the review and revision of operational policies and procedures.
Participates in quality improvement and compliance processes to ensure impeccable commitment to quality PACE services. Promote a culture of quality improvement that focuses on data-driven decision making, process improvement, and best practices.
Oversee operational compliance with Occupational Safety and Health Administration (OSHA) regulations and agency policies and procedures, ensuring a safe and clean environment for staff and program participants.
Protect privacy and maintain confidentiality of all company procedures and information about employees, participants, and families.
Participate in continuing education classes and any required staff and training meetings.
Maintain professional affiliations and any required certifications.
Ensure that all personnel are assigned duties based upon their education, training, competencies, and job descriptions.
On a rotational basis, provide evening and weekend on-call administrative coverage.
Perform related duties as required.
EXPERIENCE EDUCATION AND CERTIFICATIONS:
A baccalaureate degree in health care administration, business administration, nursing, public health, social work, or related human services field is required.
Master's degree in health care administration, business administration, nursing, public health, social work, or related health/human services field preferred.
Professional license and/or certification preferred (NHA, RN, LSW/MSW, PT, OT, RT, RD).
Two (2) years of experience is required as a manager or administrator in a human and/or health care services operation, preferably serving the aging population.
Management experience in a start-up program, accountable care organization, and / or health insurance plan preferred.
A minimum of one year's experience in working with the elderly population is required. If this is not present, training will be provided upon hire.
PRE-EMPLOYMENT REQUIREMENTS:
Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.
Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
* Match begins after one year of employment
Full-Time, Days, Monday-Friday
General Manager
Senior operations manager job in Odessa, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of General Property Manager in Odessa, Florida at our Silver Dollar MH & RV Resort.
What you'll do:
The General Manager is responsible the resources and assets of the property, including staff, buildings and more.
Your job will include:
Provide exceptional customer service to ensure an excellent experience for our guests and residents.
Ensure that the property is clean and attractive in order to maximize occupancy.
Manage seasonal sales staff.
Recruit, onboard and train top quality employees.
Engage guests and residents with daily, weekly and monthly activities and events.
Partner with the marketing team to attract new residents and guests.
Prepare, analyze and manage the operational budget of the property and improve profitability.
Experience & skills you need:
Bachelor's degree, or an equivalent combination of education and experience.
5+ years of resort or property management experience, preferably in a large manufactured housing, RV or multi-site setting.
Experience working in an ancillary business, such as a golf course, restaurant and/or rental unit complex also helpful.
Experience managing a team of at least 10 employees.
Sales and/or marketing experience preferred.
Ability to produce financials and budgets, control expenses and identify opportunities to drive revenues.
Understanding of the complex operational responsibilities associated with this role.
Experience with Microsoft Office and other web-based applications, including financial systems.
Valid driver's license, good driving record and current auto insurance.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
A/V General Manager
Senior operations manager job in Tampa, FL
Founded in 1993 and headquartered in Canton, Georgia, RPM AV Services is a full-service commercial audiovisual integration company with nearly three decades of experience supporting integrators, contractors, and end users across the U.S.
We specialize in turnkey A/V solutions, including pre-sales design, cable infrastructure, equipment installation, DSP and control systems programming, commissioning, and QA. Our in-house team is experienced, certified, and committed to delivering high-quality results-we never outsource labor. From corporate boardrooms to education, hospitality, and large public venues, we support commercial AV projects of all sizes and scopes.
With regional offices in Atlanta, Birmingham, Raleigh, Dallas, and Tampa, our technicians are equipped to travel nationwide to meet client needs.
The General Manager is located at our Tampa office and is responsible for overseeing operations within the region, ensuring customer satisfaction, and fostering strong client relationships. The position involves developing and executing growth strategies, managing crews-including hiring, scheduling, and performance oversight-and coordinating with project managers and other leadership. The role also requires enforcing company processes and quality standards, optimizing internal operations for efficiency and profitability, and managing facilities, tools, and vehicles. Additionally, the individual will play a key role in training and development initiatives while upholding the organization's core values and contributing to leadership goals and KPIs.
Join RPM AVS and be part of a team that is shaping the future of audiovisual solutions.
Key Responsibilities
Meet with customers regularly, ensure customer satisfaction and build rapport with local client contacts fostering a true partnership
Create, implement, and execute strategies for growth
Responsible for the management of crews including hiring, firing, scheduling, and day-to-day direction
Oversee the local region's working schedule and coordinate with PM's and other GM's weekly
Ensure RPM processes and standards are always adhered to and see that required tasks are completed on time (such as Daily Reports, QC Reports, Photos, etc.)
Provide oversight and quality control
Works as part of RPM's leadership team to set and establish goals and KPI's
Improve local internal process for profitability, efficiency, and productivity
Oversee and manage facilities, storage, tools, and vehicles, etc.
Drive training goals for all local employees
Uphold and maintain RPM's core values
Required Qualifications:
7+ years of commercial A/V experience
Experience managing field resources
Competency and experience interpreting A/V Drawing sets and bid documents
Broad understanding of typical A/V components and how they are installed
Proficient in computer applications and programs associated with the position (i.e., Microsoft Office suite)
Excellent time management skills
Friendly, flexible, and approachable communicator
Desired Qualifications:
AVIXA CTS & CTS-I, CTS-D
Certifications in Creston, Extron, QSC, AMX, Biamp, Chief, etc.
OSHA 30 certification
Background Check & Screening
Per RPM AVS' background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
Why RPM AV Services?
30 + years as a Family-run business
Growth means opportunity! RPM has been experiencing 30% year-over-year growth
Core Values focus on business management, keeps employees aligned, focused and happy
Top industry compensation and benefits
Aggressive paid training initiatives
At RPM AVS, we pride ourselves on being industry leaders, offering turnkey solutions, certified expertise, and award-winning service. Join us and take your career to the next level!
General Manager - Sunset Bar + Grill at Little Harbor
Senior operations manager job in Ruskin, FL
OUR TEAM IS GROWING ONCE AGAIN! Come join the #FunInTheSun
The General Manager is responsible for managing day to day operations of Food & Beverage operations. This is a hand's on position that includes oversight of all aspects of operations including cost of sales, customer experience and revenue growth. Must be able to be proactive in solving problems and identify new revenue opportunities evaluating risk/reward formula in decision making process.
DUTIES AND RESPONSIBILITIES:
Customer Experience-exceeding overall customer's expectations
Daily walkthrough-providing feedback to various areas
Providing effective communication to management team and staff
Menu development revision of menus as required
Effective management of events and holidays
Management of all financial reporting including but not limited to inventory, revenue and customer satisfaction
Assist Accounting with any follow up needed with daily operational items (cash drop variance, credit cards, accounts receivable, payroll, etc.)
Oversight of effective cost management (payroll & cost of sales are the largest expenses)
Work with VP F&B on quarterly adjustments to marketing program to achieve customer satisfaction goals
Conduct regular staff meetings
Provide assistance as needed with other F&B operations or projects within Suntex
Planning and oversight of training and development for employees and managers
Achieve or exceed annual budget
Compliance with local health department regulations
Continue to promote an environment that encourages teamwork
Maintain an open-door policy with staff
EDUCATION AND EXPERIENCE:
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Ability to organize and prioritize work
Knowledge of computers (MS Word, Excel).
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Ability to work in a team environment to achieve team, department and corporate goals
Ability to collaborate effectively with internal and external customers
Adaptable to a fast-paced environment
Some knowledge of marina operations or willingness to be trained in them
Effective communicator who can collaborate with teammates and guests
Ability to organize and prioritize work
Must have flexible schedule to include working weekends and holidays during busy season;
Part Time Associate Manager
Senior operations manager job in Tampa, FL
Your role at Tumi:
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities:
Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership and Initiative:
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development:
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication and Relationship Building:
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.
Compliance:
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.
Site Operations Manager
Senior operations manager job in Winter Haven, FL
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment.
* Implement strategies to optimize efficiency, reduce costs, and improve service levels.
* Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability.
* Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement.
* Ensure compliance with health, safety, and regulatory standards across all operational areas.
* Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals.
* Manage budgets and allocate resources effectively to meet operational targets.
* Lead initiatives related to automation, technology implementation, and process standardization.
Qualifications and Educational Requirements:
* Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred.
* 7+ years of experience in operations management, with at least 3 years in a senior leadership role.
* Strong knowledge of warehouse and distribution center processes and best practices.
* Proven leadership skills with experience managing large teams in a fast-paced environment.
* Excellent problem-solving, communication, and project management abilities.
* Proficiency in Microsoft Office and familiarity with ERP/WMS systems.
* Bilingual (English/Spanish) a plus.
Auto-ApplyDirector of Field Operations
Senior operations manager job in Tampa, FL
**Who is Stanley Martin Homes?** At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first.
Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible.
If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of.
**Explore Opportunities Today**
**A day in the life of a Director of Field Operations (DFO)**
As a DFO, you will oversee the construction and warranty activities at each of your assigned neighborhoods. Most days you will make site visits to your neighborhoods to ensure construction and warranty processes are being followed among all Stanley Martin Team members in order to create safe and efficient job sites. A big part of your job is to make sure you have the right team in place with all the necessary coaching to best do their job. This may be done through weekly team members or 1:1s with your direct reports. When you are not in the field, you will attend meetings at the divisional office including the Operations and Land Planning Meetings to provide updates on your neighborhoods to a larger audience including division, sales, land, and purchasing leadership. Using key reports, you will look to identify areas of improvement in existing processes or team member performance. At the end of each day your goal is to help reach the monthly and annual company goals while providing a safe and efficient jobsite for your team and our homebuyers.
**Technical Tools Used Daily**
+ DXC Homebuilder One (HB1)
+ Microsoft Office Suite
+ SharePoint
+ Looker
**What is Stanley Martin looking for in a Director of Field Operations?**
The ideal DFO candidate is goal oriented and is driven to keep up to the standards the company has set for safety and efficiency. The DFO has outstanding attention to detail and is the ability to handle multiple projects or tasks at the same time. Results driven in nature, brings a positive attitude, and is eager to take on new challenges.
**Must Haves:**
+ Extensive residential construction experience and previous management experience
+ Exudes active listening, confidence, and respect when communicating with others
+ Strong relationship building and conflict resolution skills
+ Exceptional project management and organizational skills to best prioritize your days
+ Works well with a direct team and other internal departments towards a common goal
+ Detail oriented to effectively complete tasks
+ Goal oriented
**Nice to Haves:**
+ College degree
**What's In It For Me:**
+ Access to competitively priced, high-quality health care options through Aetna, and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
+ Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)
+ Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care
+ 12 weeks of paid maternity leave through our Short-Term Disability Plan
+ Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
+ Continue your education with tuition and certification reimbursement
+ Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave
+ Protect yourself from identity theft or travel mishaps with our no-cost coverage
+ Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon
+ Get access to your paycheck early with an advanced pay option through Dayforce Wallet
+ Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more
Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation's fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by _Builder_ Magazine, Stanley Martin Homes is driven to deliver on its mission to "design and build homes people love at a price they can afford."
At Stanley Martin Homes, you're not just joining a company-you're joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams.
To hear from our team members about why they love working at Stanley Martin Homes, click here (************************************************* .
\#StanleyMartinHomes
**Job Details**
**Job Function** **Director**
**Pay Type** **Salary**
Our company adheres to the spirit and intent of EEO. We promote a safe and drug-free workplace. We offer a competitive package of compensation, benefits, and a remarkable working environment. EOE/M/F/D/V/SO