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Regional VP, Operations - Chief Financial Officer
Humana Inc. 4.8
Senior operations manager job in Sacramento, CA
Become a part of our caring community and help us put health first
The Regional VP, Operations in the Pacific Southwest Region is a Chief Financial Officer position with Operations elements as well. This person collects, analyzes and reports on various market data to connect financial outcomes with operational effectiveness. The Regional VP, Operations requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide to develop strategies to improve outcomes that support the region's membership, medical expense, admin and margin targets.
The Regional Vice President, Operations, will provide leadership and direction in the areas of financial planning and operations to a team of regional and national associates. This individual will provide fiscal and operational oversight of the Pacific Southwest region senior products through development and oversight of the annual budget, financial planning and projections, risk management and operational metrics and reporting while working with value-based providers, physicians, IPAs and MSO leadership. The role interfaces regularly with regional, divisional and corporate leaders.
Develop strategic plans and objectives for the business unit and a fiscally responsible budget that supports its strategy
Direct the design and implementation of policies and procedures which result in increased performance, are properly integrated with other units, and comply with federal and state regulatory requirements
Establish and maintain management and performance controls by identifying, tracking, measuring and analyzing data to highlight problems, prevent losses, contain costs and direct the development of process improvements
Cultivate internal and external business relationships which will serve as resources for technical knowledge and performance improvement
Key Competencies
Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same
Acts Strategically: Makes decisions and sets strategy based on the long-term vision, uses an enterprise-wide perspective to translate strategies into actions, inspires others to embrace and advance the strategy, and creates a clear view of the future state
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.
Leads Positively: Leads by example to cultivate a climate of motivation, positive energy and meaning in work. Assesses, selects, recognizes, develops, and empowers diverse talent
Use your skills to make an impact Required Qualifications
Knowledge of Medicare, Medicare Advantage and participation in the annual bid process
Bachelor's Degree in Business, Finance, Accounting or a related field
5 plus year of operations and/or finance experience in the health solutions industry (preferably a CFO role or COO with finance experience)
Experience building a high performing team to support a growth market
Familiarity or experience with CMS bid mechanics and bid tools
Excellent communication and presentation skills
Ability to collaborate in a positive manner with all levels of the organization
Progressive management and leadership experience with associates in multiple locations
Willingness to travel a minimum of 20%
Must Reside in or be willing to relocate within Pacific Southwest Region (CA, AZ, CO, NV, NM, HI)
Preferred Qualifications
Certified Public Accountant
Master's Degree in Business, Finance, Accounting or a related field
Knowledge of the Pacific Southwest regional markets, Value-Based Care and key Humana providers
Experience working with physician groups, provider contracting, market operations, and Medicare Risk Adjustment and Stars/Quality functions
Knowledge and Experience working with delegated value-based relationships in California markets
Understanding of SQL
Reporting Relationships
You will have direct/indirect reports, and you will report to the Regional President.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$203,400 - $279,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-29-2026
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
#J-18808-Ljbffr
$203.4k-279.8k yearly 6d ago
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Partners in Performance - Performance Strategy Manager
Accenture 4.7
Senior operations manager job in Sacramento, CA
This role is with our Partners in Performance team, part of Accenture.
Partners in Performance, Part of Accenture is a global management consulting firm with a focus on human performance working alongside client partners to make change happen. We've got offices in Australia, New Zealand, South-East Asia, Africa, North and South America and Europe but prefer to spend as little time in them as possible. Instead, we work alongside our clients to unleash their potential and deliver lasting impact that you hardly ever achieve by sitting in a boardroom.
Visit pip.global, Partners in Performance, Part of Accenture on LinkedIn, or @lifeatpip on Instagram to get to know us better.
Partners in Performance Managers play the critical role of leading our engagements. They are adaptable and comfortable working in business improvement, strategic sourcing, capital portfolio optimization and commercial due diligence in a genuinely broad range of clients and industries across the ANZ region. Leading a team of Senior Associates, Associates and/or Business Analysts you will ensure engagement delivery and collaboration, coaching and management of the client also. You won't be handing over your work but will be in control of an end to end process.
Your career development will be supported by your personal Development Leader and our world class training and career development programs. At the same time as offering the security of a structured approach, our organization is still of a size where you will be truly treated as an individual, with the opportunity to contribute new ideas and make the best of your entrepreneurial spirit.
You will have consulting experience within a T1 strategy firm, have outstanding logic and analytical skills, the ability to solve complex commercial problems and want to see tangible results from your work a career with PIP .
#PartnersInPerformance
Qualification
Here is what you need:
* Bachelors degree
* 6+ years professional experience
Preferred Qualifications:
Outstanding academic results
University degree or equivalent experience with a strong emphasis on quantitative skills, especially: Engineering, Commerce/Economics & Mathematics/Science (While we consider candidates from a broad spectrum of degrees, we place a strong emphasis on quantitative skills studied in commerce, engineering and science-based courses)
MBA would be an advantage
Double degrees and Postgraduate degrees are highly regarded in our firm
Demonstrated passion for results, with a track record of achieving tough targets under pressure
Excellent problem-solving skills, including ability to structure and prioritize effort within an area, and ask the right questions to get to root causes
Excellent interpersonal skills, including ability to coach, influence and build trust with seniormanagers, and achieve results though managing a team, prioritizing the professional development of team members
Propensity to coach and guide younger consultants to deliver results and work through the line to achieve outcomes
Strong communication skills, including ability to construct compelling arguments supported by the right facts
Show an ability to influence and effectively multitask and manage expectations/deadlines
Demonstrated alignment with Partners in Performance values
Based on business requirements, candidates applying for this role can also be assessed for other opportunities within Accenture.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $293,800
Cleveland $87,400 to $235,000
Colorado $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York/New Jersey $87,400 to $293,800
Washington $100,500 to $270,300
Locations
$100.5k-270.3k yearly 3d ago
Operations Manager | Full-Time | Cal Expo Soccer Stadium
AEG 4.6
Senior operations manager job in Sacramento, CA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Under general supervision of the General Manager, the OperationsManager supervises and coordinates the set-up, operations, all third party contracts and event-specific equipment for Heart Health Park Stadium. The OperationsManager will oversee all building operations, changeovers, event setups and post-event reset while providing highly responsible staff assistance. Responsible for hiring, training and supervising event operations crew. Ensures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required.
This role pays an annual salary of $70,304
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 10, 2026
Responsibilities
Assume management responsibility for all services and activities involved in the maintenance and operations of Heart Health Park including event set-up and tear down, building changeovers and oversight of janitorial services.
Under the direction of the General Manager, select, train, schedule, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; oversee all part-time staff.
Plan, direct, coordinate, and review the work of part-time operations staff; assign work activities and annual projects.
Monitor part-time event staff hours; allocate hours to each event worked; approve time worked at the end of each pay period.
Establishes and maintains effective working relationships with staff, our client Cal Expo, promoters, along with being a liaison with our resident tenant Sacramento Republic FC
Responsible for the creation of all event CAD drawings not only for promoters but for Fire Marshal approval.as well as submitting all rigging plots for approval
Oversee the set-up of events; coordinate the building set up under the direction of the General Manager and our client Cal Expo; coordinate facility arrangements with vendors, production companies, promoters; manage all event-specific equipment.
Preform daily walkthroughs of the facility to ensure safety and cleanliness
Attend production meetings at previously scheduled times to go over event details, promotions, and specific event assignments.
Ensure that the client's needs are met in a professional and courteous manner.
Coordinate with third party vendors and contractors; schedule services; monitor the work of contractors
Assist with department budget maintenance; track and monitor building supplies track and monitor cleaning supplies.
Assist with the maintenance of all building equipment
Responsible for OSHA/Health & Safety compliance, Fire Marshal approvals, Fire Alarm & Fire Protection systems
Other duties and responsibilities as assignened
Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Minimum of Associates' Degree preferred; Bachelor's Degree is highly preferred.
Minimum of 3-5 years of experience in facility operations supervision or with comparable increasing responsibility in a stadium, arena, convention center or public assembly facility with knowledge of stadium setup and housekeeping.
Must know all Microsoft applications as well as CAD
Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations
Ability to communicate clearly and concisely in the English language, both orally and in writing
Must be comfortable multi-tasking and working in a fast-paced environment
Knowledge of all OSHA requirements, Fire Marshal approvals, Fire Alarm / Fire Protection systems and event production technology, along with knowledge of facility maintenance and housekeeping.
Strong interpersonal skills necessary, including excellent verbal and written communication skills
Possess valid driver's license or have the ability to acquire
Possess valid forklift certification or have the willingness to acquire
Working knowledge and ability with AutoCAD, Excel, and other Microsoft products.
Experience with budget preparation and control
Familiarity with terminology used in entertainment/convention/public assembly settings
Ability to work independently, exercising judgment and initiative.
The ability to work effectively with people from a variety of culturally diverse backgrounds.
The ability to perform physical tasks such as lifting and carrying up to 50 pounds.
Ability to work, nights, weekends and holidays as needed.
Effectively work under pressure and meet tight deadlines in a fast-paced environment.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to speak, read, and write in English.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
$70.3k yearly 8d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
Senior operations manager job in Sacramento, CA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**SeniorOperationsManagement Trainee (Senior OMT)**
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **SeniorOperationsManagement Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center OperationsManager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center OperationsManager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with seniormanagement.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ **Relocation Required** upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - SC - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - SC - Virtual
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 3d ago
Service Manager
Bridgestone Americas 4.7
Senior operations manager job in Sacramento, CA
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
**Job Category**
Retail
**Position Summary**
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $23.69 - $35.54
**Responsibilities**
+ Assign and schedule work duties to auto service staff according to individual skill level.
+ Serve all automotive service needs of customers.
+ Oversee the hiring and training of an effective auto service team.
+ Ensure high teammate retention.
+ Maintain compliance with quality standards.
+ Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
+ Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
+ Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
+ Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
+ Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
**Minimum Qualifications**
+ High School Diploma or equivalent.
+ 4 years of auto service technical experience.
+ 1 year of service manager or service writer experience.
+ Problem solving - customer complaints.
+ Aptitude to manage inventory, scheduling, equipment maintenance, etc.
+ Capacity to lead and coach others.
+ Teammate and customer/communication skills.
+ Ability to recruit and select technicians successfully according to store requirements.
+ Willingness to continue education and remain current in automotive repair issues.
+ Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
**PREFERRED QUALIFICATIONS**
+ 2 year degree or equivalent.
**OUR CREW KNOWS** **BENEFITS**
+ Medical, Dental and Vision - Starting day 1 for all our teammates
+ Paid vacation and holidays
+ On-the-job training and company-funded ASE certifications
+ Flexible work schedule
+ 401(k) match
+ On demand pay (daily pay) program available
**OUR VALUES GIVE BACK TO** **YOU**
+ Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
+ Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
+ Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
**At Bridgestone, you are Free to Be**
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$23.7-35.5 hourly 6d ago
Independent Operator - Store Manager
Grocery Outlet 4.0
Senior operations manager job in Elk Grove, CA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operationalmanagement experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
$40k-49k yearly est. 3d ago
Grid Operations Manager - Grid User Support (Onsite)
California ISO 3.9
Senior operations manager job in Folsom, CA
The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.
As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.
The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently-managing the electron traffic on a power grid we do not own-making sure electricity is safely delivered to utilities and consumers on time and reliably.
Relocation assistance is available.
Job Description
Under the general direction of the Director, manages the integration and implementation of new and modified bulk electric changes that impact Reliability Coordination, WEIM, or California BA/TOP operators. Oversees and leads the development of requirements, documentation and readiness of real-time personnel, processes and technologies required to successfully integrate changes. Provides subject matter expertise and an operations perspective to cross divisional teams as new policies, market and grid functionality, and operational process improvements are developed. Partners with the Director and relevant Managers to provide technical guidance and direction to internal and external customers.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Manages coordination with internal support teams, internal & external customers and Operational Readiness staff for planned changes and unexpected issues of applications, grid topology, and processes. Provides an operational perspective and ensures that impacts to Grid Operations, the development of requirements and documentation, and communication with internal and external parties are considered and appropriate. Provides subject matter expertise to outside entities. Responds and provides input to inquiries from outside agencies including NERC, FERC and WECC. Provides responses and support to CAISO Operations Compliance and Corporate Compliance related to compliance inquires and during regulatory audits.
Acts as a Grid Operations representative on cross-divisional teams to provide real-time operations perspective on new policies, market and system functionality, and operational process improvements. Interacts with Operations Readiness and internal or external customers to support UAT testing for tool enhancements and defect repair. Fills role of System OperationsManagement Liaison during scheduled coverage periods and system events.
Oversees and leads the creation, modification and review of Operating Procedures and interim desktop procedures to ensure consistent operations and compliance with new and modified policy and operational changes. Monitors and provides input to WECC and NERC standards review as required.
Assists in training development and delivery as needed. Assists the Director in development and implementation of short and long-term strategies and objectives within the department ensuring alignment with the objectives of the ISO.
Provides guidance, sets daily work assignment priorities for staff as needed. Identifies staffing needs and mentors, coaches and trains staff to optimize the team. Provides feedback to management regarding staff performance in support of the performance evaluation process. May participate in department hiring activities such as interviewing and providing feedback on candidates' technical qualifications.
Qualifications
Level of Education and Discipline:
A Bachelor's degree (BA, BS) or equivalent education, training or experience in Engineering (power system operations and/or electric generation operations), Economics, or related discipline. Master's degree preferred.
Amount of Experience:
Equivalent years of education and training, plus ten (10) or more years related experience, including five (5) years at lead level or equivalent.
Certifications:
NERC Reliability Coordinator Certification required or must be able to obtain NERC Reliability Coordinator Certification within six months of employment.
Type of Experience:
Experience as a system operator or comparable role operating in a real-time environment monitoring or managing the Bulk Electric System (BES), responding to planned and unplanned events, communicating with adjacent utilities, performing studies to determine appropriate operating limits, utilizing BES systems or tools, and logging events and actions. Experience working with NERC, WECC, adjacent Balancing Authorities, or Transmission Operators. Project management experience is desired.
Additional Skills and Abilities:
Ability to think strategically and devise solutions to problems in keeping with multiple considerations. Excellent leadership and management abilities with experience coaching and developing others. Must demonstrate sound judgment and critical thinking when making decisions. Must be able to work effectively in a team environment as team leader, facilitator and team member. Strong analytical and quantitative skills required. Excellent interpersonal, communication and writing skills required, including the ability to effectively communicate complex materials and concepts. Must be able to handle a dynamic and changing work environment, and work well independently. Must be able to perform effectively under emergency and high-pressure situations.
Additional Information
The pay range for the Grid OperationsManager is $155,625 - $259,375 per year.
$155.6k-259.4k yearly 12d ago
Sr Manager, BR Pipeline Operations
The Gap 4.4
Senior operations manager job in Folsom, CA
About the RoleThe SeniorManager of Pipeline Operations is a key leadership role, responsible for driving the overarching Product to Market (P2M) calendar strategy and transformation. This role requires a strategic thinker with exceptional leadership capabilities to influence and align cross functional leaders and teams across the organization. As a key partner to senior leadership, the Sr Manager will oversee the development and execution of innovative pipeline strategies, optimize processes, and ensure seamless collaboration across multiple teams to deliver operational excellence and support brand and Gap, Inc. initiatives. This position is instrumental in refining processes, enhancing productivity, and leading special projects to achieve both short-term and long-term business goals.What You'll Do
Pipeline Operations:
Drive the creation and publication of the seasonal product to market calendar deliverables and deadlines. Lead the development of data extraction and analyses to make pipeline process recommendations to Brand cross-functional leaders
Lead the ideation, creation, and execution of new & transformational pipeline strategies, transitioning from pilot processes to full-scale implementation across the operational pipeline.
Build clear, compelling documentation and presentations, using data-driven insights, to drive seasonal product-to-market strategies and implementation
Collaborate closely with senior leadership and cross-functional partners (inclusive of GIS, Ops, Sourcing) to influence and align on strategic proposals, calendars, and evolving operational expectations
Drive continuous process and calendar improvements by gathering feedback from key stakeholders and leading cross-functional discussions to develop, refine, and implement strategic solutions
Oversee the Milestone Attendee Process with Brand Admins to ensure Milestone Meetings are scheduled in a timely manner, through an efficient and methodical process
Manage and prepare various seasonal reports and analytics in support of teams and seasonal objectives.
Responsible for learning from and sharing to Sister Brands on calendar and pipeline best practices
Serves as a Pipeline Subject Matter Expert and Point of Contact for all functions, as related to P2M
Cross-functional Collaboration and Change Leadership
Partner with senior leaders to redefine milestone expectations, cadence changes, and milestone communication, publishing updated guidelines and timelines to ensure smooth execution.
Provide operational support to Product teams to ensure tools, systems and processes meet brand needs.
Who You Are
6+ years of Product Development or Sourcing experience - understands critical product to market development cycles, timelines, and dependencies to create, develop and deliver product to customer
Exceptional organizational skills and ability to drive operational rigor
Thrives in agile environment with a strong ability to manage and navigate competing priorities
High learning agility and ability to embrace and champion new ways of working, inclusive of digital technologies and implementation
Exceptional Leadership & Stakeholder Management: Proven ability to inspire and motivate teams, drive results, and build strong relationships with cross-functional teams and senior leadership. Demonstrates a high level of candor and champions inclusion.
Strategic Mindset: Strong ability to think critically and strategically, driving the execution of high-impact initiatives with a focus on long-term success and continuous improvement.
Program & Project Management Expertise: Deep experience managing large-scale projects, with the ability to define roles, set priorities, and ensure timely and effective execution.
Communication & Influence: Excellent communication skills, with the ability to present complex ideas and data-driven insights clearly and persuasively to leadership at all levels. Skilled in conflict resolution and leveraging empathy to build consensus.
$128k-176k yearly est. Auto-Apply 48d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Sacramento, CA
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
VP of Business Operations
Boxpower
Senior operations manager job in Grass Valley, CA
BoxPower helps utilities, communities, and critical infrastructure deploy resilient, cost-effective distributed energy systems. We combine planning/design software (EASI), turnkey hardware “kits,” and execution services (EPC + O&M) to make DER deployments repeatable and scalable.
The Role
BoxPower is scaling from ~$20M toward $100M+ in revenue. We need a VP of Business Operations to build and run the company operating system-the planning cadence, cross-functional execution rhythm, internal controls, business systems, and people operations infrastructure that reduces fire drills and removes founder dependence.
You'll lead the Head of People/HR and ensure people processes (hiring, onboarding, performance, leveling, comp administration, manager enablement) are embedded into a disciplined operating model.
This is a high impact “integrator” role: part operating model architect, part systems builder, part accountability driver.
This role functions as the company's operational integrator-owning the operating cadence, cross-functional execution, internal systems, and governance required to scale beyond founder-led execution.
What You'll Own
Company Operating System
Design and run quarterly/annual planning, KPI/operating reviews, and decision forums
Clarify ownership and decision rights (RACI/DRI), reduce ambiguity and escalations
Drive meeting hygiene, priority discipline, and follow-through
Cross-Functional Process & Execution
Standardize and improve critical workflows end-to-end (Sales → Contract → NTP → Delivery → O&M)
Identify recurring friction points and “fire drills,” run root-cause fixes, and make changes stick
Build lightweight program management where needed to drive adoption
Business Systems & Information Management
Own internal systems strategy and adoption (ERP/HRIS/CRM/BI, ticketing, doc/knowledge systems)
Ensure clean definitions and reporting across systems; stand up basic RevOps/BI capability as resourced
Create a usable, owned knowledge base and file structure (fast retrieval, version control, clear owners)
People Operations
Lead the Head of People/HR; ensure scalable people processes and manager enablement
Operationalize recruiting workflows, onboarding, performance management, leveling, compensation administration
Embed values and leadership expectations into the “how we operate,” not posters on the wall
Governance & Internal Controls
Implement delegation of authority and approval workflows (pricing, contract terms, change orders, major purchases, hiring approvals)
Standardize templates and review processes with GC/CFO
Own corporate admin hygiene: licenses, registrations, bonding/insurance docs, compliance calendars
Own and continuously improve the company's contract templates, clause library, approved fallback positions, and exhibit structures; maintain clear priority-of-documents logic and incorporate lessons learned from project execution, claims, and disputes.
Coordinate cross-functional contract inputs and approvals from Engineering, Project Management, Procurement, Finance, and Operations to ensure all contract terms are operationally executable prior to signature.
Serve as the primary contract “pen holder” during negotiations, maintaining deviation logs and approval records, and ensuring negotiated outcomes align with company risk tolerance and margin objectives.
Oversee post-signature contract readiness, including contract kickoffs, obligation extraction, risk identification, and structured handoff to PMO and Operations.
Own contracting workflows, systems, and reporting; track contract cycle time, deviations from standard terms, margin risk indicators, and change order recovery, and recommend continuous process improvements.
What Success Looks Like (First 12 Months)
A clear operating cadence adopted company-wide (planning, KPI reviews, issue management)
2-3 major workflows measurably improved (cycle time, quality, rework reduction) with owners + KPIs
Fewer CEO/CFO “where is this / who owns this” escalations, less meeting load, more execution
Systems adoption improves (CRM/ERP/HRIS hygiene, consistent reporting, reliable data)
Executive team and Board view BoxPower as meaningfully more predictable and scale-ready
Who You Are
A builder/operator who has implemented operating systems in a scaling company (often in industrial, energy, EPC, hardware, or other execution-heavy environments)
Comfortable driving change across executives: you create clarity, alignment, and accountability without drama
Strong at translating strategy into rhythms, processes, owners, dashboards, and behavior change
Systems-fluent: you can lead ERP/HRIS/CRM adoption and ensure people actually use the tools
High judgment and discretion-trusted to handle sensitive people and organizational issues
Qualifications
10+ years in BizOps / Company Ops / COO-lite roles, with clear examples of systems/process adoption outcomes
Track record implementing planning cadences, KPI operating reviews, and cross-functional process fixes
Experience leading or tightly partnering with HR/People Ops; ability to run people operations as an operating function
Strong communication, structured thinking, and “get it done” execution
Why This Role Matters
BoxPower's next phase requires operational maturity: fewer heroics, more repeatability. You'll be the person who makes the company run-so delivery, sales, and product can scale without chaos.
$142k-223k yearly est. 14d ago
Director, Operations (Shared Markets)
BSC Group 4.4
Senior operations manager job in El Dorado Hills, CA
Your Role
Reporting to the Sr. Director, the Planning, Performance, and Enablement Customer Service plays a pivotal role in advancing the goals of Blue Shield of California and the Customer Experience department. As a key member of the Customer Service leadership team, this individual will lead and collaborate across our Share Markets operations - including subset of operational work for Government and Commercial areas that includes Provider, offshore back office, social media, and Behavioral Health operations, as well as Blue Card and our Hawaii Blues operations teams.
Specifically the Director of Shared Markets Customer Service role will be accountable for:
Your Knowledge and Experience
• Bachelor's degree required or equivalent
• Master's degree preferred
• Requires at least 10 years of experience, including at least 6 years of management experience
• Call center fundamentals and experience required, including experience with managing and leading a Provider contact center as a requirement
• Experience in reengineering call centers to achieve goals
• Experience with regulatory agencies
• Knowledge of Health Plan programs required
• Bilingual (Spanish) a plus
Key Job Competencies
• Executive leadership, communication, and influence, change management
• Critical thinking and decision making
• Problem solving & adaptability
• Emotional intelligence and team leadership
Your Work
In this role, you will:
• Strategic and Tactical Planning for Provider, offshore back office, social media, and Behavioral Health operations, as well as Blue Card and our Hawaii Blues operations and service delivery
• Develops business strategies for those service teams
• Manages service, regulatory, contractual performance guarantees and financial performance of those lines of business
• Defines and implements organizational structure to facilitate business performance. Ensure optimization of resources by resolving any duplicative improvement efforts and organization structures.
• Provides executive oversight and leadership to Managers responsible for creating and driving the implementation of operating plans, which are required to support immediate and long-term business strategies.
• Ensure customer-driven Key Performance Indicators (KPIs) and goals are in place, reflecting and measuring our strategic, competitive, and regulatory position through ongoing measurement, reporting, and root cause analysis.
• Guides and develops near-term operating plans for designated area of responsibility.
$155k-250k yearly est. Auto-Apply 12d ago
Service Manager - Sales & Ops
Otis Worldwide
Senior operations manager job in Sacramento, CA
Country: United States of America We are made to MOVE you. Moving 2.3 billion people a day, Otis is the World's leading provider of elevators, escalators, and walkways. We give people freedom to connect in a taller, faster, smarter world.
Otis Elevator Company is searching for a highly motivated Service Manager - Sales & Ops to lead a high performing team within the Sacramento and Reno operating territories (OT) with a strong focus on Service Sales.
The Service Manager - Sales & Ops, is managing all sales and operations processes, providing direction for continuous improvement initiatives, and meeting or exceeding the operating territory's (OT) business objectives. You will lead the service sales and operations colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio. You will be responsible for day-to-day management of field staff, employee selection, field training, and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction in the Sacramento/Reno operating territories in direct reporting partnership with the General Manager.
Your Leadership Impact
* Partner with and support the General Manager in all areas of service sales and operations to develop and implement the operating territory service sales and operations business plan for both financial and non-financial objectives
* Coach, mentor, and develop your team of Sales and Operations through aligned and clear sales goals and continued performance directly tied to targets and sales KPIs
* Lead the performance of field operations for all service/maintenance projects and service sales while maintaining project schedules and ensure deadlines are met
* Set expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential to productivity and quality improvement and ensuring the active participation of all mechanics in performance reviews
* Expand customer portfolio and unit count while providing best in class partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair
* Develop action plans to address deficiencies regarding safety, callback rates, and technical support
* Generate field leads and assist service sales representatives in selling upgrades and repairs
* Develop a keen sense for key prospective customers within the OT and manage all accounts regarding any at risk or cancellations while increasing customer loyalty
* Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery
* Set budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgets
* Conduct field education training ensuring that we create and maintain a safe working environment
* Perform field safety audits, jobsite inspections, and develop site safety/logistics plans Ensure coordination of personnel and product safety responsibilities including driving personnel safety training and process adherence and the execution of proper technical training and equipment testing
* Coordinate all material deliveries and issuing purchase orders
* Engage in pro-active labor relations with local business agents with the support of Otis' Labor Relations team
* Responsible for the hire and onboarding of new team members
* Interface with Product Line experts on operational challenges, including but not limited to product issues, safety concerns, parts fulfillment
* Lead the resolution of all customer issues within your OT as the key point of escalation including collection efforts and contractual disputes
Your Experience:
Education
* Bachelor's degree highly desired, with 5 years of experience
* High school, or equivalent, plus 10 years of relevant experience
* Possess overall knowledge of product and product application; service techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions.
Work Experience
* Multiple years of experience in various assignments within the Company, or in the Elevator industry required
* 5+ years business to business sales experience
* 5+ years people leadership experience in the elevator industry, or related industry
* Proven experience understanding financial statements, commercial contracts, and overall product knowledge and application
* Strong desire for candidates who have a proven track record of meeting financial goals and objectives
Basic Qualifications
* 5+ years elevator industry management experience strongly preferred
* Ability to work in a highly team-oriented and dynamic environment
* Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
* Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
* Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
* Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
* Knowledge and strict enforcement of company EH&S policy and processes
Location:
* The job duties for this role require work to be performed 100% in the office in Sacramento or Reno. Remote work is not available. The expectation is to report into one office on a regular basis and visit the other 1-2x/month.
Work Authorization:
Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.
Benefits:
Otis currently provides our colleagues with the following benefits:
* 401(k) plan that includes generous company match and a separate automatic retirement contribution
* Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
* Three weeks paid vacation and paid company holidays
* Paid sick leave - Employee assistance and wellness incentive programs
* Life insurance and disability coverage
* Voluntary benefits, such as legal, pet, home, and auto insurance
* Birth/adoption and parental leave benefits
* Adoption assistance
* Tuition reimbursement program
* Peer recognition and service anniversary awards, as well as spot performance bonus opportunities
The salary range for this role is $150,000 to $180,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$150k-180k yearly Auto-Apply 2d ago
Operations Director
Essel Environmental
Senior operations manager job in Roseville, CA
Operations Director - Job Description Classification: Exempt, Full-Time Compensation Structure: • Base salary with discretionary increases dependent on metrics / performance * Job-Level Bonus Potential o Bonus based on attainment of mutually agreed upon, annually established positionspecific metrics, key performance indicators, milestones, etc.
o Bonus based on attainment of subjective elements/components. •
Enterprise-Level Bonus Potential (e.g., "Profit Sharing"), if applicable
o Discretionary bonus based on attainment of annually established enterprise-level metrics, key performance indicators, milestones, etc.
Reports To: Jerry Aplass, President
Summary/Objective: The Civil Engineering Operations Director must have the drive and discipline to monitor, maintain and enforce existing department policies and procedures, as well as develop said procedures as they are required to support new contract project requirements.
Essential Functions: The ability to maintain a professional demeanor, particularly in time-critical or resource-challenged scenarios, and maintain confidentiality is a must.
* Proven experience as Director of Operations or equivalent position.
* Excellent organizational and leadership abilities. • Outstanding communication and people skills.
* Knowledge of industry's rules and guidelines.
* In-depth knowledge of diverse department functions and principles. • Working knowledge of data analysis and achieving performance/operation metrics.
* Familiarity with MS Office and various business software.
* Experience in all aspects of the civil design process related to commercial, public, institutional, academic site development.
* Must be able to take design and adequately communicate designs to drafters/designers and produce documents suitable for construction
Understand Applicable Software Applications/Tools and Obtain/Manage Technical Information and Data:
Knowledge and ability to use computer and software applications such as AutoCAD, Microsoft Word, Microsoft Excel, Microsoft Outlook, Bluebeam.
o Work closely with Project Managers, Engineers, and Designers to obtain project information such as easement locations and the most current line work.
o With project information gathered and understood, determine/identify any project hurdles through a review of the conditions of approval and the identification of easements dedications, fees, and other project requirements necessary for project approval.
$101k-182k yearly est. 60d+ ago
District Manager of Operations
Lucky Strike Entertainment 4.3
Senior operations manager job in Sacramento, CA
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn't any ordinary office; it's the beginning of a bowled new career as a District Manager of Operations with Lucky Strike Entertainment
Our District Manager of Operations seek to maximize district revenue by executing national and center-level initiatives and training great managers and teammates to run our world-class entertainment venues. As a District Manager of Operations, you'll be responsible for leading a dedicated group of managers at multiple centers whom you'll help recruit, hire, and train. You'll channel your inner-entrepreneur, identifying areas of weakness and strength within your region and developing actions plans in an effort to: 1) increase center revenue, 2) develop a rock star management team, and 3) encourage guests to visit week after week.
ESSENTIAL DUTIES
Get a glimpse of all you'll experience as a District Manager of Operations:
LEAD THE TEAM
Recruit, hire, select, and train center managers throughout your district, guiding your General Managers and Area Manager or Operations to deliver an experience that exceeds guest expectations
TRAIN YOUR TEAM
Identify training needs of your center managers; conduct one-on-one or class training; mentor and support your team as needed
SET GOALS. EVALUATE. PREPARE.
Develop goals for your center managers; conduct performance evaluations; create plans for the career development of your reports; prepare succession plans
WATCH THE BOTTOM LINE
Evaluate the financial progress of your centers and help them plan accordingly
ALWAYS BE INNOVATING
Propose major capital projects during the budgeting process and work with your region's Facility Managers to complete those projects approved
EXCEED GUEST EXPECTATIONS
Proactively promote an in-center experience that surprises and delights our guests, going above and beyond what our customers expect; deal promptly with any guest complaints
WHO YOU ARE
Reporting to their respective Regional Vice President of Operations, our District Manager of Operations are entertainment and hospitality industry professionals with years of experience and a knack for spotting talent and building great teams. They're active doers who use their entrepreneurial drive to maximize revenue for the centers of their assigned region(s) and who provide leadership and guidance to their region's management staff.
Check out the desired skills below and see if you have what it takes to join our world-class team:
DESIRED SKILLS
10+ Years of Management Experience
Bachelor's Degree
Experience in a high-volume retail, entertainment, hospitality, or restaurant venue
Strong Analytical/Decision-Making Skills
Exceptional “People Developer”
Customer Service Pro
Experience Supervising Numerous Departments and a Staff of 50+
Knowledge of POS register systems
Solid Communication Skills
WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay rate for this position is $125,000 to $150,000 per year.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
#LI-AM1
$125k-150k yearly Auto-Apply 14d ago
Customer Operations Manager
The Hertz Corporation 4.3
Senior operations manager job in Sacramento, CA
The **Customer OperationsManager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer OperationsManager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ The starting salary for this role is $70,000 annually, commensurate of experience.
+ Bonus: Eligible
+ Stock: Eligible
+ Stock Options: Eligible
+ Profit Sharing: Eligible
+ Bonus Plans: Eligible
+ Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
+ Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
+ Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Medical, Dental & Vision plan options
+ Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
+ Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$70k yearly 35d ago
Regional Director of Operations
Provincial Senior Living
Senior operations manager job in Sacramento, CA
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.
Position Summary
The Regional Director of Operations leads and supports communities in achieving operational and financial success. This role is responsible for resident satisfaction, occupancy growth, and revenue performance while ensuring exceptional living experiences. The RDO collaborates with Executive Directors (EDs) to drive results and uphold company standards.
Key ResponsibilitiesCommunity Leadership & Operational Excellence
Lead and support communities to achieve organizational goals and operational efficiency.
Communicate a clear, resident-focused vision to all communities.
Conduct regular community visits (typically four days per week) to assess performance and provide leadership.
Monitor competition and market trends to maintain a strong market position.
Financial Performance & Occupancy Growth
Hold Executive Directors accountable for achieving financial and occupancy targets.
Develop and execute strategies to maximize occupancy and revenue.
Review monthly financial statements and implement corrective actions for underperformance.
Ensure each community meets or exceeds Net Operating Income (NOI) expectations.
Resident Satisfaction & Community Engagement
Analyze annual resident satisfaction surveys and implement improvement programs.
Foster a culture of excellence by ensuring teams proactively address resident needs.
Team Leadership & Development
Oversee recruitment, hiring, and development of Executive Directors and key community leaders.
Provide coaching, mentoring, and accountability to drive team success.
Encourage collaboration and best practice sharing across communities.
Qualifications
Bachelor's degree in a related field.
5+ years of senior living leadership experience with a strong background in sales and operations.
Proven ability to drive occupancy growth, financial success, and resident satisfaction.
Strong leadership, communication, and strategic planning skills.
Why Join Us?
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A supportive team environment focused on excellence in senior living.
Apply today to make a meaningful impact!
$104k-170k yearly est. 5d ago
Sr. Comm. Mgr.
National Community Renaissance 4.7
Senior operations manager job in Rocklin, CA
The Senior Community Manager is responsible for the overall supervision, administration, compliance and maintenance of up to a maximum of four (4) properties. The SeniorManager may live onsite at one of the designated properties. Directs and controls all personnel on site and physical resources necessary to operate all aspects of the property. The Senior Community Manager reports directly to the Regional Manager or Area Manager.
RESPONSIBILITIES
* Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations.
* Handle marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan.
* Maintain property waiting list in accordance with Tenant Selection Plan.
* Process applications for housing in accordance with properties affordable housing covenants.
* Prepare and approve annual budgets.
* Prepare Applications for Deposit Refund.
* Maintain petty cash in accordance with company policies and procedures.
* Prepare deposits for banking.
* Post resident payments into Yardi in a timely manner.
* Prepare management required month end reports.
* Is responsible for maintaining work orders and posting in Yardi.
* Prepare monthly site inspection report for management.
* Order office and maintenance supplies in accordance with approved property budget.
* Working as a cohesive team with maintenance personnel to ensure vacancies turn times are met.
* Prepare employee evaluations.
* Train new onsite employees.
* Handle disciplinary issues with staff as necessary.
* Manage uncollectable account receivables and work closely with Collection Agencies.
* Keep resident ledges accurate and works diligently with accounting to resolve any errors.
* Prepare all notices within required established timelines, to include but not limited to Rent Increases, Late Rent, Notices to Quit, Warning Notices and Recertification Notices.
* Manage ongoing positive relationships with all City staff and other local representatives.
* Maintain positive relationships with CORE internal departments.
* Process annual re-certifications within established timelines.
* Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
* Other duties as requested.
SKILLS
* Ability to work with and understand persons of all ethnic and family backgrounds.
* Organized and proficient at time management.
* Be able to maintain work pace appropriate to given work load.
* Proficient in English language in verbal and written communications.
* Perform complex or varied tasks.
* Relate to others beyond giving and receiving instructions.
* Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
EXPERIENCE
* High school education or equivalent is needed with proficiency in both verbal and written communication skills.
* Minimum three to five years working as a Community Manager.
* Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination.
* Working knowledge in preparation of annual budgets.
* Minimum of four years working in a customer service environment.
* Working knowledge of Microsoft Office Products such as Word, Excel and Outlook.
* Supervisory experience
* Good working knowledge of Yardi or comparable PM software.
* Basic bookkeeping and general mathematical principles.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
* Exposure to various types of weather conditions
* Sitting, walking
* Driving - must have valid driver's license and current automobile insurance
* Operate computer and office equipment
* Occasional lifting
* Occasional climbing of stairs
FLSA
* Exempt
$106k-163k yearly est. 15d ago
Director of Dental Operations (28238)
Ampla Health 4.1
Senior operations manager job in Yuba City, CA
GENERAL PURPOSE: 28238
Under the direction of the Chief Operations Officer (COO) the Director of Dental Operations (DDO) oversees the day-to-day overall dental clinic operations to ensure delivery of quality patient care and maximum efficiency. The DDO directly oversees the work of all Dental Supervisors and manages all operations of the dental program. The DDO implements programs and projects as directed by the COO. In addition, this individual establishes key performance measures and conducts performance improvement activities. The DDO is responsible for ensuring that clinics meet all operational and financial goals and objectives set forth by the COO. The DDO ensures a satisfactory patient experienced and exhibits good judgement and professionalism with all staff, clinicians, patients, and the public.
MAIN RESPONSIBILITY & DUTIES:
Implements business strategies to ensure that dental clinics meet all goals and objectives.
Schedules and participates in performance improvement meetings with the COO and CDO and takes feedback to improve the performance of the dental clinics.
Implements projects, programs, and performance improvement activities to achieve business efficiency, productivity, quality, and maximize access to care.
Develops and implements action plans to address gaps in productivity and works in collaboration with the Director of Communications to develop strategies to improve lines of business performance.
Participates in establishing the Dental Department budget annually.
Works closely with all department directors and executives to coordinate clinical program activities and improve delivery of patient care.
Oversees all Dental Supervisors
Ensures care teams are functioning at an optimal level to meet staffing and workload requirements and supports the delivery of quality patient care
Mentors & coaches Dental Supervisors regarding business outcomes and metrics, patient satisfaction, and site management.
Establishes performance goals and provides ongoing training & development to help meet personal and professional goals.
Monitors resolution of employee conflict and ensures high employee morale.
Conducts annual evaluations of the Dental Supervisors.
Works with Human Resources to recruit, orient, and train assigned dental department staff
Assists the Director of Quality to monitor quality patient care and implement quality improvement activities and quality assurance.
Organizes patient satisfaction initiatives that lead to measurable improvement of patient experience outcomes.
Under the guidance of the COO and CDO develops and implements dental operations policies and procedures.
Ensures staff compliance with Ampla Health policies and procedures, HIPAA, federal, state, and local laws, and FQHC regulations.
Exhibits high professionalism and courtesy when interacting with, providers, staff, patients, and Board Members.
Upholds an environment of reward and recognition, collaboration, professionalism, and continuous improvement.
Maintains and demonstrates professional relationships with vendors, payers, providers, local and state communities, and other stakeholders.
Participates in all dental staff and provider meetings.
Travels to all dental clinic locations at least once every 2 weeks.
Directs the development & implementation of tracking systems to monitor patient care and follow-up.
Directs the development and facilitation of in-service training and workflows for dental clinic operational staff.
Facilitates management meetings and operational projects and committees.
Participates in continuing education to improve skills and abilities to stay current on dental and new business technologies and best practices.
Attends meeting.
Other relevant duties as assigned.
Qualifications
QUALITIES & CHARACTERISTICS:
Maintains a professional relationship and positive attitude with co-workers the public, patients and all Ampla Health's staff, Board of Directors, and vendors.
Maintains the highest professional ethics and is honest in dealing with people and is a model for all employees through his/her actions.
Strives to learn more and is receptive to learning different ways of doing things.
Displays enthusiasm toward the work and mission of Ampla Health.
PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:
Required: Master's degree in health care administration, Public Health, Health Care Management, Business Administration, or equivalent.
Minimum: Five years' experience in management and leadership of dental or medical practices.
Highly Desirable: Experience working in Federally Qualified Health Centers (FQHC)
Ability to work collaboratively with multiple health professionals in a high demanding environment using tact, diplomacy, and discipline.
Possess excellent interpersonal skills.
Ability to understand and adhere to established Ampla Health policies, procedures, and protocols.
Commitment to excellence and high standards.
Excellent written & oral communication skills, and proficient computer skills in Microsoft Office.
Strong organizational, problem solving, and analytical skills.
Ability to manage priorities and meet deadlines.
Good judgement and ability to make timely and sound decisions.
Valid California Driver's License, proof of automobile insurance, and personal transportation.
COMMUNICATIONS SKILLS:
Must be able to interact with co-workers, patient, and vendors courteously and calmly.
Ability to communicate well with the public.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Works well with patients, co-worker, and vendors in a generally comfortable environment office. Employee must possess the following physical requirements:
Ability to endure periodically prolonged sitting.
Be able to move up to 25 lbs. (small equipment, supplies, etc.)
Be able to listen to staff on the phone and those who are served in-person and speak clearly in order to communicate information to clients and staff.
Have vision which is adequate to read memos, a computer screen, registration forms and other clinic documents.
Ability to use general office equipment such as a computer, copy machine, telephone, etc.
Potential exposure to contagious/infectious diseases.
$121k-166k yearly est. 9d ago
Regional Director of Operations
CCL Hospitality Group
Senior operations manager job in Sacramento, CA
Job Description
Pay Grade: 17
Salary: $130,000 - $140,000
Other Forms of Compensation: annual bonus eligible + company car + relocation assistance available
With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.
With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.
Job Summary
Working as the Regional Operations Director, you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region.
Key Responsibilities:
Plans and directs the operation of the assigned accounts in support the Key Performance Indicators
Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members
Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts
Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals
Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors
Interfaces with legal and human resources to obtain procedures for various customer and employee related charges
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline
Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed
Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources
Preferred Qualifications:
Bachelor's degree in Business or Health Care related field, or equivalent degree or equivalent related experience
Proven ability to manage a team of six or more?manager-level?team members
Minimum of?two years' experience in multi-unit foodservice management
Experience with multi-unit foodservice management with a combined managed volume of $12 million or greater
Strong track record of driving?customer satisfaction
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Apply to CCL today!
CCL is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at CCL are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
************************************************************************************
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
CCL maintains a drug-free workplace.
Req ID: 1496087
CCL Hospitality Group
Caitlin Pham
[[req_classification]]
$130k-140k yearly 19d ago
Operations Director, Retail
Wintermute
Senior operations manager job in Vacaville, CA
The OperationsManager is responsible for freight and logistics activities within the store. This person will partner with the Store Manager and Assistant Store Manager to provide guidance to Logistics associates by facilitating some training; providing positive and constructive feedback, and the appropriate level of coaching required from a Lead. In partnership with the management team, S/he will also maintain loss prevention compliance, store visual and merchandising standards. The OperationsManager, will also play a Leader on Duty role and proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture.
The OperationsManager, will also be a ‘Key Carrier', and while functioning in this role, will be considered the Leader on Duty.
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a senior operations manager earn in Rocklin, CA?
The average senior operations manager in Rocklin, CA earns between $101,000 and $206,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Rocklin, CA
$145,000
What are the biggest employers of Senior Operations Managers in Rocklin, CA?
The biggest employers of Senior Operations Managers in Rocklin, CA are: