Post job

Senior operations manager jobs in Roseville, CA - 888 jobs

All
Senior Operations Manager
Operations Director
Operations Manager
Lead Manager
Director Of Field Operations
Operations Project Manager
Senior Manager
Operations Consultant Manager
Assistant Director Of Operations
Performance Manager
Vice President, Operations And Finance
Customer Operations Manager
Regional Director Of Operations
Service Operations Manager
District Manager
  • Partners in Performance - Performance Strategy Manager

    Accenture 4.7company rating

    Senior operations manager job in Sacramento, CA

    This role is with our Partners in Performance (**************************************************************************************************** team, part of Accenture. Partners in Performance, Part of Accenture is a global management consulting firm with a focus on human performance working alongside client partners to make change happen. We've got offices in Australia, New Zealand, South-East Asia, Africa, North and South America and Europe but prefer to spend as little time in them as possible. Instead, we work alongside our clients to unleash their potential and deliver lasting impact that you hardly ever achieve by sitting in a boardroom. Partners in Performance Managers play the critical role of leading our engagements. They are adaptable and comfortable working in business improvement, strategic sourcing, capital portfolio optimization and commercial due diligence in a genuinely broad range of clients and industries across the ANZ region. Leading a team of Senior Associates, Associates and/or Business Analysts you will ensure engagement delivery and collaboration, coaching and management of the client also. You won't be handing over your work but will be in control of an end to end process. Your career development will be supported by your personal Development Leader and our world class training and career development programs. At the same time as offering the security of a structured approach, our organization is still of a size where you will be truly treated as an individual, with the opportunity to contribute new ideas and make the best of your entrepreneurial spirit. You will have consulting experience within a T1 strategy firm, have outstanding logic and analytical skills, the ability to solve complex commercial problems and want to see tangible results from your work a career with PIP . #PartnersInPerformance Here is what you need: + Bachelors degree + 6+ years professional experience Preferred Qualifications: + Outstanding academic results + University degree or equivalent experience with a strong emphasis on quantitative skills, especially: Engineering, Commerce/Economics & Mathematics/Science (While we consider candidates from a broad spectrum of degrees, we place a strong emphasis on quantitative skills studied in commerce, engineering and science-based courses) + MBA would be an advantage + Double degrees and Postgraduate degrees are highly regarded in our firm + Demonstrated passion for results, with a track record of achieving tough targets under pressure + Excellent problem-solving skills, including ability to structure and prioritize effort within an area, and ask the right questions to get to root causes + Excellent interpersonal skills, including ability to coach, influence and build trust with senior managers, and achieve results though managing a team, prioritizing the professional development of team members + Propensity to coach and guide younger consultants to deliver results and work through the line to achieve outcomes + Strong communication skills, including ability to construct compelling arguments supported by the right facts + Show an ability to influence and effectively multitask and manage expectations/deadlines + Demonstrated alignment with Partners in Performance values Based on business requirements, candidates applying for this role can also be assessed for other opportunities within Accenture. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-270.3k yearly 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Regional VP, Operations & Finance - Health Care

    Humana Inc. 4.8company rating

    Senior operations manager job in Sacramento, CA

    A leading health organization is seeking a Regional VP, Operations to provide leadership in financial planning and operations. The ideal candidate will have extensive experience in the health solutions sector, particularly as a CFO or COO. Responsibilities include developing strategic plans, overseeing budgets, and cultivating relationships with key stakeholders. The position allows for remote work but requires occasional travel throughout the Pacific Southwest region. Competitive compensation and comprehensive benefits are provided. #J-18808-Ljbffr
    $131k-179k yearly est. 4d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Senior operations manager job in Roseville, CA

    Roseville, California | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Roseville, California Work Location: In person
    $62.5k yearly 2d ago
  • Operations Manager | Full-Time | Cal Expo Soccer Stadium

    AEG 4.6company rating

    Senior operations manager job in Sacramento, CA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Under general supervision of the General Manager, the Operations Manager supervises and coordinates the set-up, operations, all third party contracts and event-specific equipment for Heart Health Park Stadium. The Operations Manager will oversee all building operations, changeovers, event setups and post-event reset while providing highly responsible staff assistance. Responsible for hiring, training and supervising event operations crew. Ensures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required. This role pays an annual salary of $70,304 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 10, 2026 Responsibilities Assume management responsibility for all services and activities involved in the maintenance and operations of Heart Health Park including event set-up and tear down, building changeovers and oversight of janitorial services. Under the direction of the General Manager, select, train, schedule, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; oversee all part-time staff. Plan, direct, coordinate, and review the work of part-time operations staff; assign work activities and annual projects. Monitor part-time event staff hours; allocate hours to each event worked; approve time worked at the end of each pay period. Establishes and maintains effective working relationships with staff, our client Cal Expo, promoters, along with being a liaison with our resident tenant Sacramento Republic FC Responsible for the creation of all event CAD drawings not only for promoters but for Fire Marshal approval.as well as submitting all rigging plots for approval Oversee the set-up of events; coordinate the building set up under the direction of the General Manager and our client Cal Expo; coordinate facility arrangements with vendors, production companies, promoters; manage all event-specific equipment. Preform daily walkthroughs of the facility to ensure safety and cleanliness Attend production meetings at previously scheduled times to go over event details, promotions, and specific event assignments. Ensure that the client's needs are met in a professional and courteous manner. Coordinate with third party vendors and contractors; schedule services; monitor the work of contractors Assist with department budget maintenance; track and monitor building supplies track and monitor cleaning supplies. Assist with the maintenance of all building equipment Responsible for OSHA/Health & Safety compliance, Fire Marshal approvals, Fire Alarm & Fire Protection systems Other duties and responsibilities as assignened Qualifications The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Minimum of Associates' Degree preferred; Bachelor's Degree is highly preferred. Minimum of 3-5 years of experience in facility operations supervision or with comparable increasing responsibility in a stadium, arena, convention center or public assembly facility with knowledge of stadium setup and housekeeping. Must know all Microsoft applications as well as CAD Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations Ability to communicate clearly and concisely in the English language, both orally and in writing Must be comfortable multi-tasking and working in a fast-paced environment Knowledge of all OSHA requirements, Fire Marshal approvals, Fire Alarm / Fire Protection systems and event production technology, along with knowledge of facility maintenance and housekeeping. Strong interpersonal skills necessary, including excellent verbal and written communication skills Possess valid driver's license or have the ability to acquire Possess valid forklift certification or have the willingness to acquire Working knowledge and ability with AutoCAD, Excel, and other Microsoft products. Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Ability to work independently, exercising judgment and initiative. The ability to work effectively with people from a variety of culturally diverse backgrounds. The ability to perform physical tasks such as lifting and carrying up to 50 pounds. Ability to work, nights, weekends and holidays as needed. Effectively work under pressure and meet tight deadlines in a fast-paced environment. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to speak, read, and write in English. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
    $70.3k yearly 1d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Sacramento, CA

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • Director, Operations (Shared Markets)

    BSC Group 4.4company rating

    Senior operations manager job in El Dorado Hills, CA

    Your Role Reporting to the Sr. Director, the Planning, Performance, and Enablement Customer Service plays a pivotal role in advancing the goals of Blue Shield of California and the Customer Experience department. As a key member of the Customer Service leadership team, this individual will lead and collaborate across our Share Markets operations - including subset of operational work for Government and Commercial areas that includes Provider, offshore back office, social media, and Behavioral Health operations, as well as Blue Card and our Hawaii Blues operations teams. Specifically the Director of Shared Markets Customer Service role will be accountable for: Your Knowledge and Experience • Bachelor's degree required or equivalent • Master's degree preferred • Requires at least 10 years of experience, including at least 6 years of management experience • Call center fundamentals and experience required, including experience with managing and leading a Provider contact center as a requirement • Experience in reengineering call centers to achieve goals • Experience with regulatory agencies • Knowledge of Health Plan programs required • Bilingual (Spanish) a plus Key Job Competencies • Executive leadership, communication, and influence, change management • Critical thinking and decision making • Problem solving & adaptability • Emotional intelligence and team leadership Your Work In this role, you will: • Strategic and Tactical Planning for Provider, offshore back office, social media, and Behavioral Health operations, as well as Blue Card and our Hawaii Blues operations and service delivery • Develops business strategies for those service teams • Manages service, regulatory, contractual performance guarantees and financial performance of those lines of business • Defines and implements organizational structure to facilitate business performance. Ensure optimization of resources by resolving any duplicative improvement efforts and organization structures. • Provides executive oversight and leadership to Managers responsible for creating and driving the implementation of operating plans, which are required to support immediate and long-term business strategies. • Ensure customer-driven Key Performance Indicators (KPIs) and goals are in place, reflecting and measuring our strategic, competitive, and regulatory position through ongoing measurement, reporting, and root cause analysis. • Guides and develops near-term operating plans for designated area of responsibility.
    $155k-250k yearly est. Auto-Apply 5d ago
  • Operations Director

    Essel Environmental

    Senior operations manager job in Roseville, CA

    Operations Director - Job Description Classification: Exempt, Full-Time Compensation Structure: • Base salary with discretionary increases dependent on metrics / performance * Job-Level Bonus Potential o Bonus based on attainment of mutually agreed upon, annually established positionspecific metrics, key performance indicators, milestones, etc. o Bonus based on attainment of subjective elements/components. • Enterprise-Level Bonus Potential (e.g., "Profit Sharing"), if applicable o Discretionary bonus based on attainment of annually established enterprise-level metrics, key performance indicators, milestones, etc. Reports To: Jerry Aplass, President Summary/Objective: The Civil Engineering Operations Director must have the drive and discipline to monitor, maintain and enforce existing department policies and procedures, as well as develop said procedures as they are required to support new contract project requirements. Essential Functions: The ability to maintain a professional demeanor, particularly in time-critical or resource-challenged scenarios, and maintain confidentiality is a must. * Proven experience as Director of Operations or equivalent position. * Excellent organizational and leadership abilities. • Outstanding communication and people skills. * Knowledge of industry's rules and guidelines. * In-depth knowledge of diverse department functions and principles. • Working knowledge of data analysis and achieving performance/operation metrics. * Familiarity with MS Office and various business software. * Experience in all aspects of the civil design process related to commercial, public, institutional, academic site development. * Must be able to take design and adequately communicate designs to drafters/designers and produce documents suitable for construction Understand Applicable Software Applications/Tools and Obtain/Manage Technical Information and Data: Knowledge and ability to use computer and software applications such as AutoCAD, Microsoft Word, Microsoft Excel, Microsoft Outlook, Bluebeam. o Work closely with Project Managers, Engineers, and Designers to obtain project information such as easement locations and the most current line work. o With project information gathered and understood, determine/identify any project hurdles through a review of the conditions of approval and the identification of easements dedications, fees, and other project requirements necessary for project approval.
    $101k-182k yearly est. 60d+ ago
  • Customer Operations Manager

    Hertz 4.3company rating

    Senior operations manager job in Sacramento, CA

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: The starting salary for this role is $70,000 annually, commensurate of experience. Bonus: Eligible Stock: Eligible Stock Options: Eligible Profit Sharing: Eligible Bonus Plans: Eligible Reimbursement for Travel Expenses (as applicable, per Company policy guidelines) Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: Up to 40% off the base rate of any standard Hertz Rental Medical, Dental & Vision plan options Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you) Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $70k yearly Auto-Apply 1d ago
  • Sr. Comm. Mgr.

    National Community Renaissance 4.7company rating

    Senior operations manager job in Rocklin, CA

    The Senior Community Manager is responsible for the overall supervision, administration, compliance and maintenance of up to a maximum of four (4) properties. The Senior Manager may live onsite at one of the designated properties. Directs and controls all personnel on site and physical resources necessary to operate all aspects of the property. The Senior Community Manager reports directly to the Regional Manager or Area Manager. RESPONSIBILITIES * Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations. * Handle marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan. * Maintain property waiting list in accordance with Tenant Selection Plan. * Process applications for housing in accordance with properties affordable housing covenants. * Prepare and approve annual budgets. * Prepare Applications for Deposit Refund. * Maintain petty cash in accordance with company policies and procedures. * Prepare deposits for banking. * Post resident payments into Yardi in a timely manner. * Prepare management required month end reports. * Is responsible for maintaining work orders and posting in Yardi. * Prepare monthly site inspection report for management. * Order office and maintenance supplies in accordance with approved property budget. * Working as a cohesive team with maintenance personnel to ensure vacancies turn times are met. * Prepare employee evaluations. * Train new onsite employees. * Handle disciplinary issues with staff as necessary. * Manage uncollectable account receivables and work closely with Collection Agencies. * Keep resident ledges accurate and works diligently with accounting to resolve any errors. * Prepare all notices within required established timelines, to include but not limited to Rent Increases, Late Rent, Notices to Quit, Warning Notices and Recertification Notices. * Manage ongoing positive relationships with all City staff and other local representatives. * Maintain positive relationships with CORE internal departments. * Process annual re-certifications within established timelines. * Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home. * Other duties as requested. SKILLS * Ability to work with and understand persons of all ethnic and family backgrounds. * Organized and proficient at time management. * Be able to maintain work pace appropriate to given work load. * Proficient in English language in verbal and written communications. * Perform complex or varied tasks. * Relate to others beyond giving and receiving instructions. * Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE * High school education or equivalent is needed with proficiency in both verbal and written communication skills. * Minimum three to five years working as a Community Manager. * Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. * Working knowledge in preparation of annual budgets. * Minimum of four years working in a customer service environment. * Working knowledge of Microsoft Office Products such as Word, Excel and Outlook. * Supervisory experience * Good working knowledge of Yardi or comparable PM software. * Basic bookkeeping and general mathematical principles. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT * Exposure to various types of weather conditions * Sitting, walking * Driving - must have valid driver's license and current automobile insurance * Operate computer and office equipment * Occasional lifting * Occasional climbing of stairs FLSA * Exempt
    $106k-163k yearly est. 8d ago
  • Environmental Services / Custodial Operations Manager 1

    Sodexo S A

    Senior operations manager job in Lodi, CA

    Role OverviewSodexo is seeking a Environmental Services / Custodial Operations Manager 1 for Adventist Health Lodi Memorial. Adventist Health Lodi Memorial is one of the region's premier healthcare providers, offering a complete range of advanced care. This not-for-profit, faith-based healthcare services encompass a hospital, cancer care center, imaging center, surgery center, and multiple medical offices. What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
    $89k-160k yearly est. 3d ago
  • Senior Manager, Commercial Planning

    The Gap 4.4company rating

    Senior operations manager job in Folsom, CA

    About the RoleThe Senior Manager of Promotional Planning & Execution supports Old Navy's end-to-end promotional strategy and execution, helping deliver compelling customer-facing offers that drive traffic, conversion, and engagement across channels. Reporting to the Director of Commercial Planning & Execution, this role plays a critical part in shaping the brand's commercial narrative and ensuring seamless execution of promotional programs.What You'll Do Promotional Planning & Strategy Support Partners with the Director to develop and maintain the promotional calendar in alignment with brand financial goals and customer insights. Manages execution of key promotional programs, including Primary and Secondary offers, Item of the Week, Loyalty incentives, and Bounce Back programs. Supports scenario planning and in-season adjustments based on performance and investment reviews. Represents Promotional Planning cross functionally; synthesizes complex data into compelling narratives for executive stakeholders. Acts as a key connector across functional domains including Online Experience, Stores, Merchandising, Marketing, Inventory, Finance, and Operations. Lead weekly commercial planning touchpoints with Merchandising Planning teams to ensure cohesive execution and alignment. Market & Data Insights Provide a strong understanding of market and competitive trends to inform planning decisions. Leverage data-driven insights to optimize planning and enhance customer experience across all channels Execution & Omnichannel Coordination Oversees day-to-day execution of promotional plans across stores and digital channels, ensuring alignment with customer promise and operational readiness. Drive Canada and influence U.S. to ensure effective leverage market application and manage deviations from the US Specialty Omni Plan. Coordinates with cross-functional partners (Marketing, Merchandising, Online Experience, Inventory, and Operations) to ensure consistent value messaging and flawless delivery. Supports documentation for the Plan and its change management, including but not limited to the Commercial Calendar, the weekly Commercial Recap, and ad hoc urgent updates as needed. Monitors in-season performance and recommends tactical adjustments to optimize results. Cross-Functional Collaboration Acts as a liaison between Commercial Planning and key partner teams to ensure smooth communication and alignment. Prepares and delivers clear updates and insights for leadership forums as needed. and feedback to build team capability and engagement. Continuous Improvement Participates in post-mortem reviews to capture learnings and inform future planning. Leverages data and customer insights to recommend enhancements to promotional strategies. Supports process improvements and efficiency initiatives Who You Are 5-7 years of experience in promotional planning, retail, or consumer goods. Strong analytical skills and ability to translate data into actionable insights Experience in campaign execution and cross-functional coordination. Comfortable working in a fast-paced, dynamic environment. Strong communication and organizational skills. BA/BS required; MBA a plus.
    $120k-178k yearly est. Auto-Apply 41d ago
  • Director of Dental Operations (28238)

    Ampla Health 4.1company rating

    Senior operations manager job in Yuba City, CA

    GENERAL PURPOSE: 28238 Under the direction of the Chief Operations Officer (COO) the Director of Dental Operations (DDO) oversees the day-to-day overall dental clinic operations to ensure delivery of quality patient care and maximum efficiency. The DDO directly oversees the work of all Dental Supervisors and manages all operations of the dental program. The DDO implements programs and projects as directed by the COO. In addition, this individual establishes key performance measures and conducts performance improvement activities. The DDO is responsible for ensuring that clinics meet all operational and financial goals and objectives set forth by the COO. The DDO ensures a satisfactory patient experienced and exhibits good judgement and professionalism with all staff, clinicians, patients, and the public. MAIN RESPONSIBILITY & DUTIES: Implements business strategies to ensure that dental clinics meet all goals and objectives. Schedules and participates in performance improvement meetings with the COO and CDO and takes feedback to improve the performance of the dental clinics. Implements projects, programs, and performance improvement activities to achieve business efficiency, productivity, quality, and maximize access to care. Develops and implements action plans to address gaps in productivity and works in collaboration with the Director of Communications to develop strategies to improve lines of business performance. Participates in establishing the Dental Department budget annually. Works closely with all department directors and executives to coordinate clinical program activities and improve delivery of patient care. Oversees all Dental Supervisors Ensures care teams are functioning at an optimal level to meet staffing and workload requirements and supports the delivery of quality patient care Mentors & coaches Dental Supervisors regarding business outcomes and metrics, patient satisfaction, and site management. Establishes performance goals and provides ongoing training & development to help meet personal and professional goals. Monitors resolution of employee conflict and ensures high employee morale. Conducts annual evaluations of the Dental Supervisors. Works with Human Resources to recruit, orient, and train assigned dental department staff Assists the Director of Quality to monitor quality patient care and implement quality improvement activities and quality assurance. Organizes patient satisfaction initiatives that lead to measurable improvement of patient experience outcomes. Under the guidance of the COO and CDO develops and implements dental operations policies and procedures. Ensures staff compliance with Ampla Health policies and procedures, HIPAA, federal, state, and local laws, and FQHC regulations. Exhibits high professionalism and courtesy when interacting with, providers, staff, patients, and Board Members. Upholds an environment of reward and recognition, collaboration, professionalism, and continuous improvement. Maintains and demonstrates professional relationships with vendors, payers, providers, local and state communities, and other stakeholders. Participates in all dental staff and provider meetings. Travels to all dental clinic locations at least once every 2 weeks. Directs the development & implementation of tracking systems to monitor patient care and follow-up. Directs the development and facilitation of in-service training and workflows for dental clinic operational staff. Facilitates management meetings and operational projects and committees. Participates in continuing education to improve skills and abilities to stay current on dental and new business technologies and best practices. Attends meeting. Other relevant duties as assigned. Qualifications QUALITIES & CHARACTERISTICS: Maintains a professional relationship and positive attitude with co-workers the public, patients and all Ampla Health's staff, Board of Directors, and vendors. Maintains the highest professional ethics and is honest in dealing with people and is a model for all employees through his/her actions. Strives to learn more and is receptive to learning different ways of doing things. Displays enthusiasm toward the work and mission of Ampla Health. PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES: Required: Master's degree in health care administration, Public Health, Health Care Management, Business Administration, or equivalent. Minimum: Five years' experience in management and leadership of dental or medical practices. Highly Desirable: Experience working in Federally Qualified Health Centers (FQHC) Ability to work collaboratively with multiple health professionals in a high demanding environment using tact, diplomacy, and discipline. Possess excellent interpersonal skills. Ability to understand and adhere to established Ampla Health policies, procedures, and protocols. Commitment to excellence and high standards. Excellent written & oral communication skills, and proficient computer skills in Microsoft Office. Strong organizational, problem solving, and analytical skills. Ability to manage priorities and meet deadlines. Good judgement and ability to make timely and sound decisions. Valid California Driver's License, proof of automobile insurance, and personal transportation. COMMUNICATIONS SKILLS: Must be able to interact with co-workers, patient, and vendors courteously and calmly. Ability to communicate well with the public. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Works well with patients, co-worker, and vendors in a generally comfortable environment office. Employee must possess the following physical requirements: Ability to endure periodically prolonged sitting. Be able to move up to 25 lbs. (small equipment, supplies, etc.) Be able to listen to staff on the phone and those who are served in-person and speak clearly in order to communicate information to clients and staff. Have vision which is adequate to read memos, a computer screen, registration forms and other clinic documents. Ability to use general office equipment such as a computer, copy machine, telephone, etc. Potential exposure to contagious/infectious diseases.
    $121k-166k yearly est. 2d ago
  • Regional Director of Operations

    CCL Hospitality Group

    Senior operations manager job in Sacramento, CA

    Job Description Pay Grade: 17 Salary: $130,000 - $140,000 Other Forms of Compensation: annual bonus eligible + company car + relocation assistance available With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as the Regional Operations Director, you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region. Key Responsibilities: Plans and directs the operation of the assigned accounts in support the Key Performance Indicators Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction Participates in the sales process for the acquisition of new business Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources Interfaces with existing clients to maintain client satisfaction and account retention Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors Interfaces with legal and human resources to obtain procedures for various customer and employee related charges Conducts appropriate annual and semi-annual performance evaluations Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources Preferred Qualifications: Bachelor's degree in Business or Health Care related field, or equivalent degree or equivalent related experience Proven ability to manage a team of six or more?manager-level?team members Minimum of?two years' experience in multi-unit foodservice management Experience with multi-unit foodservice management with a combined managed volume of $12 million or greater Strong track record of driving?customer satisfaction Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment Proven ability to mentor and develop team members Excellent written and verbal communication skills Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ************************************************************************************ Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. CCL maintains a drug-free workplace. Req ID: 1496087 CCL Hospitality Group Caitlin Pham [[req_classification]]
    $130k-140k yearly 12d ago
  • Director of Field Operations

    Joerns Healthcare 4.2company rating

    Senior operations manager job in Clay, CA

    The Director of Field Operations is responsible for the execution of the field operations team, primarily located in the mid to southern CA and Portland, OR. The Director will be tasked with identifying goals, enabling tactics, and tracking metrics that lead to the optimization of achieved profitability, safety/compliance, customer satisfaction and associate acquisition, growth and retention. This individual must possess a strong leadership presence, with an operational acumen and analytical approach. Major Duties & Responsibilities Essential Functions * Execution of tactical plans in line with the Corporate Vision that achieve the growth objectives of the business, Ability to thrive in a fast-moving environment (Pace setter for rapid development and growth) * Key contributor to all field operations decision-making processes * Direct the day-to-day operations of a geographically remote and broad-based team * Participate in the implementation of business strategies to effectively achieve service fulfillment, inventory and financial objectives. * Refine and develop the Logistics, Inventory and Field Service capability, infrastructure, policies, procedures, and processes and ensuring they are maintained and adhered to in accordance with Company and regulatory & quality systems, policies, and guidelines. * Reconcile financial and operational results to ensure all information is correct. Take corrective action, as necessary. Provide management information reports. * Act in a collaborative capacity with all departments. Establish priorities and make workflow decisions. Assure that our contractual commitments are met. * Lead warehouse flow/set-up/RFI and other initiatives * Analyze business patterns to ensure optimal location and type of resources (staffing, facilities, inventory, vehicles, etc.) to meet shifting customer demand. * Perform and ensure quality completion of People Management strategy and systems. * Understand, manage, and direct the effective implementation of new equipment and technologies. Ensure effective utilization of existing equipment and systems. * Routine travel and visits to Equip Tech Centers, along with frequent customer communication and visits to assess customer satisfaction and staff competency. * Perform assigned stretch assignments to develop professionally. Supervisory Responsibilities: * Lead Service Fulfillment function, including staffing, processes and procedures. * Working in team environment with the Joerns executive members, Company's Business Units and third parties, to implement the go-to-market strategies for services and rental products. * Develop annual operating budgets for Logistics, Inventory and Field Service groups * Contribute to the develop cost optimized strategies, which meet customer and, quality requirements which both maintain existing business and support growth activities. * Contribute to the develop and execute strategies to meet financial goals and objectives. * Develop, implement, review, and adjust a robust management process for Logistics, Inventory and Field Service to ensure successful attainment of Joerns Service Group relevant goals and objectives * Direct and Monitor core Logistics, Inventory and Field Service performance, including delivery against service level agreements and cost objectives. * Skilled in management development, employee development and talent identification to create an associate resource to fuel growth. * Set and execute on a clearly stated vision, direction & goals for the function as well as to lead people for delivery of team/individual performance goals * Establish and use metrics that tie to Joerns Service Group priorities to drive behavior change and achieve goals. * Implement and maintain appropriate systems for measuring necessary aspects of operational management and development. * Monitor, and act on operational issues, opportunities and development plans and achievements within agreed formats and timescales * Direct and develop direct reporting staff * Manage and control departmental expenditure within agreed budgets * Develop active Customer Fulfillment and Logistics processes and systems which efficiently dispatch and execute activities ensuring Service Delivery performance goals are achieved and maintained. * Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational and management development, and to ensure they are fully informed of objectives, purposes and achievements * Maintain awareness and knowledge of contemporary operational and management development theory and methods and provide suitable interpretation to directors, managers, and staff within the organization * Contribute to the evaluation and development of operational and management strategy and performance in cooperation with the management and executive teams * Ensure activities meet organizational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care. * Perform in a lawful and ethical manner, as referenced in the corporate ethics policy * Evaluate and upgrade the Company's Service Logistics, Inventory and Field Service (LIFS) function, which includes the people, operational and financial processes, technical systems, and internal and external relations. * LIFS Strategy - Develop the right Logistics, Inventory and Field Service strategy that supports and meets Services Logistics Group's performance objectives, and customer expectations. * LIFS Technology - Evaluate, determine, and deploy the required technology strategy for optimal Services performance and metrics Required Education 4-year degree in Management or relevant business background Required Skills & Experience * At least 5 years operations management experience * Must have excellent leadership, communication, and management skills, in a fast-paced high growth environment with expertise in allocation, distribution, inventory and logistics. * Ability to organize, lead, motivate, and care for all personnel and customer issues. * Must have experience managing and/or leading multisite field/logistic operations with a strong background in budgets and cost management. * Ability to travel and manage seamlessly from a remote site; Travel requirement 65-75% * Ability to manage customer expectations, lead direct reports and be flexible with both while meeting objectives. * Ability to work independently, exercise sound business judgment, and elicit support, and influence cross departmentally. * Presents a positive image of Joerns Healthcare through adherence to account protocol and presentation of professional behavior * Ability to work after hours, overtime and weekends as required * Must have valid driver's license. Preferred Skills, Experience & Education * At least 7 years in allocation, distribution, inventory and logistics experience * Proficiency in Excel, Word, PowerPoint, Outlook and Windows OS and ability to learn proprietary software systems. * Ten (10) years' experience in the Inventory/Logistics field * Experience with multi-location management * Service experience in medical equipment rental markets Joerns Healthcare LLC is an Equal Opportunity Employer, including Disability/Veterans About Joerns Joerns Healthcare is a leading manufacturer of healthcare bed systems, patient lifting and repositioning solutions, therapeutic support surfaces, and complementary services. We enable the care and comfort of chronically ill patients in both institutional and home care settings. We continually strive to provide exceptional product and service solutions that deliver positive clinical, operational, and financial outcomes for our customers. We are currently seeking skilled, motivated, and dedicated professionals to join our team. We offer hands-on training, a comprehensive benefits package, and a rewarding work environment. Benefits At Joerns Healthcare LLC, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. In addition, the company offers a 401K program with a company match, and Flexible Spending Accounts. Our employees also receive Paid Vacation and Holidays. Min USD $140,000.00/Yr. Max USD $160,000.00/Yr.
    $140k-160k yearly Auto-Apply 60d+ ago
  • Operations Planning and Governance - Planning and Execution Project Manager

    Golden 1 Credit Union 4.3company rating

    Senior operations manager job in Sacramento, CA

    TITLE: PLANNING AND EXECUTION PROJECT MANAGER STATUS: EXEMPT REPORT TO: SRMGR - PORTFOLIO PLANNING AND EXECUTION DEPARTMENT: OPERATIONS PLANNING AND GOVERNANCE PAY RANGE: $101,600.00 - $115,000.00 ANNUALLY GENERAL DESCRIPTION: Under the general direction of the Sr Manager Planning and Execution, the Project Manager is responsible for overall direction, implementation, execution, control, and project management of Service Operations projects, including the research and development of new concepts, ideas and applications ensuring consistency with credit union strategy, commitments, and goals to accelerate the achievement of business value. Leads and implements innovative approaches and solutions within and across the enterprise to achieve desired business outcomes. Partners and consults with various business and technical partners to deliver iterative business value and achieve business strategy and objectives. TASKS, DUTIES, FUNCTIONS: Manages initiatives with moderate to high scope and complexity. Leads project team member and business/technical partners. Partners with leaders to deliver value and achieve business strategies and objectives. Program Communication & Administration Develops and presents project communication to influence key internal and external stakeholders to focus transparent rapid business value delivery. Ensures program alignment, with shorter iterations/faster time to market/reducing time to market, and success through monitoring program, industry, functional or technology trends. Understands customer journey to guide the delivery of business outcomes. Creates appropriate communication plans for influencing multiple decision makers and secures commitment for project decisions; advises project/program teams to communicate solution vision and priorities. Contributes to communities of practice and project community forums to address ongoing needs for the project professional community. Leverages and understand enterprise or industry specific best practices or lessons learned that impact the organization and shares them with the project professional community at Golden 1. Project Delivery Sets project expectations and strategy; ensures the development of organizational change plans. Contributes to solution options and supports business partner decision making to minimize the amount of project investment divergence from target outcomes. Partners with project teams to identify opportunities for creating reusable artifacts. Leads project/program teams to identify measurable business value to ensure metrics are gathered and business objectives are realized. Leads project/program team to continually focus on business strategy, vision and prioritizes based on delivery of business value. Manages through ambiguity; Manages and resolves conflict issues and risks to remove barriers within the project/program team while continuing momentum on initiatives. Identifies and manages interdependencies within projects and programs. Consultant Challenges where appropriate to drive initiatives and program/project teams forward. Consults with teams, stakeholders, and business leaders to identify and resolve emerging business needs. Collaborates with business and technology partners and leaders to identify value drivers. Collaborates and partners with leaders to understand trade-offs and align to program vision; assess the different types of support required to achieve goals which also achieve business value. Develops business solutions and partners business and technology to align with overall strategy of the business. Provides partners and leaders with an accurate view of challenges to adoption; recognizes, clarifies, and prioritizes concerns. Manages key partners and stakeholder expectations in accordance with changes in the business, technology, or the environment. Contributes to the change activities on projects or programs across the organization. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Team Leadership Motivates and inspires teams to coalesce and commit to shared purpose. Drive team effort and promote team coordination. Create a collaborative environment of distributed or virtual teams. Provide guidance, feedback, coaching and mentoring to project team members. Strategy and Analysis Coordinates, supports, and may influence the prioritization for the business and ensures alignment with strategic goals. Effectively engages stakeholders and consults with senior leaders and executives to define measurable business value and benefits. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Exceptional oral and written communication skills required to interact with members, credit union staff and management, negotiate vendor agreements and manage project teams. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as personal computer, multi-purpose copier and telephone. Must be able to work on own initiative. Effective project management skills are required to manage the implementation Service Operations projects, prepare recommendations, perform analysis, and to accomplish other project management functions as listed. Proficiency in MS Project software. Ability to work under pressure and tight deadlines; may be required to work extended hours to complete tasks. Carry and respond to smartphone 24/7. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff and management, including Senior Management EXTERNAL: Members, vendors, suppliers, government agencies, credit union industry associations and peers at other financial institutions. QUALIFICATIONS: EDUCATION: Bachelor's degree in Business Administration, Accounting, Management Information Systems, or related area. EXPERIENCE: Minimum five years combined experience in project analysis, coordination and management required, preferably in a financial institution. KNOWLEDGE/SKILLS: Strong knowledge of financial products and services, especially as it relates to various delivery channels preferred. Knowledge of existing credit union products, services, and overall operational guidelines. Strong knowledge of business analytical practices and methodologies and process improvement methodologies, e.g., Lean or Six Sigma a plus. Strong research, analytical, planning, and organizational skills. Customer-focused attitude and ability to work proactively and efficiently. Supportive of all decisions, choices, goals, and objectives as determined by leadership and Executive leadership. Proven ability to evaluate key business objectives and develop appropriate action plans. Proficiency in Microsoft Office products, especially MS Project, MS Excel, and MS PowerPoint. Ability to use logical reasoning when making objective observations, examinations, evaluations, and recommendations. Familiarity with common contractual language and contract negotiation PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Ability to lift 20 lbs. as may be required. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. May require long work hours to accomplish tasks. Occasional travel may be required locally, statewide, and throughout the United States to attend seminars and vendor group meetings. Overnight travel and evening schedules included. Prolonged use of telephone to accomplish tasks. LICENSES/CERTIFICATIONS: 1. Project Management Professional (PMP) certification from the Project Management Institute (PMI) is preferred. THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 10/30/2025
    $101.6k-115k yearly 10d ago
  • Center Operations Director - Float

    Opportunitiesconcentra

    Senior operations manager job in Rancho Cordova, CA

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards • Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net, Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $77,142 to $101,836 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
    $77.1k-101.8k yearly Auto-Apply 9d ago
  • Project Manager, Digital Content & Operations

    Guidewell Education

    Senior operations manager job in Sacramento, CA

    mba Mission is a group of dedicated admissions experts named the number one MBA admissions consulting firm for five years running by Poets&Quants. We are passionate about helping professionals navigate the high-stakes journey of business school admissions, having guided more than 15,000 applicants to success at the world's most elite programs. Today, we are part of Guidewell Education, a mission-driven company representing a range of successful legacy brands in the education space. Together, our family of brands provides a wide range of support to students-including academic tutoring, college counseling, test preparation, and executive function coaching-all dedicated to helping students achieve their educational dreams. Our Culture & Values As part of Guidewell Education's family of Brands, we're guided by values that shape how we support students and work together as colleagues - we are student-centered, empathetic, expert practitioners, and growth-oriented. These principles show up in every coaching relationship we build and every decision we make. You can read more about how our team lives these values at guidewelleducation.com/about. Job Summary The Project Manager, Digital Content & Operations, is the operational backbone of mba Mission's digital content strategy and platform maintenance. Your mission is to drive the seamless execution of our content lifecycle across four distinct brands, ensuring that every video, digital asset, and course update is delivered with absolute precision and peak visibility. You will serve as the primary navigator for our on Track platform and our expansive YouTube presence, balancing the creative demands of video production with the rigorous data requirements of the application cycle. By managing external vendors and internal workflows, you ensure that our clients receive the most accurate and engaging experience in the industry, protecting mba Mission's reputation as the premier authority in admissions consulting. Work Location: Remote Work Hours: In this full-time, exempt role, you will be required to work a minimum of 40 hours per week. Duties/Expectations Platform & Content Stewardship Maintain a "Zero-Delay" content calendar for multiple brands, ensuring all YouTube publishing is timely and optimized. Lead the systematic "Audit Loop" to proactively identify and refresh outdated digital content, including links, deadlines, and school-specific application data. Manage the annual on Track update cycle during "Update Season" (June-August), ensuring 100% accuracy of platform data as school applications are released. Write and optimize video metadata, including titles, descriptions, and timestamps, to maximize SEO and lead-generation potential. Monitor and report on YouTube and platform analytics, providing actionable insights to the leadership team to drive engagement and enrollment. Oversee the outreach and management of the on Track Fellowship Program and potential organizational partnerships to expand on Track's reach. Operations & Production Coordination Coordinate all logistics between internal stakeholders and our outsourced professional production team to ensure a seamless "traffic control" of video assets. Manage the external production budget by reviewing deliverables for quality and ensuring peak efficiency in editing spend. Schedule and facilitate regular video shoots, including coordination with scriptwriters, administrative support, and external guests. Act as the primary Tech Support Liaison for the on Track platform, collaborating with developers and consultants to manage sales initiatives, implement platform updates, resolve user issues, and communicate technical changes to the customer service team. Develop and document standard operating procedures (SOPs) for content workflows to ensure institutional knowledge is preserved and scalable. 'About You' Systems Architect: You don't just follow a checklist; you build the checklist. You enjoy creating order out of complex, multi-brand content streams. Practitioner-Led Thinker: You take the time to understand the nuances of the MBA admissions landscape so you can catch errors that a generalist Project Manager would miss. Relationship Architect: Unlike a traditional 'back-office' PM, you enjoy building rapport with external vendors, internal subject matter experts, and potential partners. You hold people accountable while maintaining team rapport. High-Accountability Owner: You view the accuracy of our platforms as a personal reflection of your work, and you thrive on the responsibility of maintaining the integrity of our digital information. Proactive Self-Starter: During slower periods, you don't wait for instructions; you look for ways to optimize our SEO, improve our workflows, or clean up our digital library. Self-Directed Team Player: You enjoy the freedom of owning your projects from start to finish, but you understand that "solo" doesn't mean "isolated." You are a high-frequency communicator who proactively taps into our collaborative channels to gather feedback, solve problems, and keep stakeholders aligned with your domain's progress." RequirementsExperience & Education Project Management Expertise: 5+ years of experience in project management, ideally within digital marketing, EdTech, or a B2C services environment. Content Operations: Proven experience managing YouTube channels or digital course platforms (LMS), with a strong grasp of SEO best practices. Production Oversight: Experience managing external creative agencies or vendors, specifically regarding workflow efficiency and quality control. Video Production Logistics: Demonstrated experience coordinating professional video shoots, including managing talent schedules, facilitating script reviews, and acting as the primary onsite (or remote) point of contact for production crews. Operational & Technical Skills Technical Literacy: Proficiency with YouTube Studio, CRM environments, and project management software (e.g., Asana, Monday.com, Notion, etc). Data Literacy: Ability to analyze content performance metrics and translate them into "next step" strategies. Meticulous Attention to Detail: A proven track record of managing high-stakes data updates where accuracy is critical to the customer experience. Strategic Learning Agility: Ability to pick up new digital tools and industry nuances quickly Compensation and Benefits Compensation: $65,000-$70,000 annual salary, along with any annual bonus of up to 5% of salary. Benefits include: Company-sponsored medical, dental, vision, and life insurance Generous holidays and paid-time-off 401-k with company match after one year with the company Employee discount on services Referral program Diversity and Inclusion: We believe that diversity and inclusion enrich education and drive success. We are committed to ensuring that all people who interact with Guidewell Education--parents, students, staff, contractors, partners, vendors--are respected and valued holistically. We are committed to attracting and retaining students and staff from diverse cultures, backgrounds, and experiences because we believe that diversity fuels innovation and education to new heights. The Legal Stuff: Applicants will be considered for the position on the basis of their qualifications and ability to perform the job for which they are applying. Guidewell Education does not discriminate on the basis of race, color, genetics, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or status as a special disabled or other veteran covered by the Vietnam Era Veterans Readjustment Act of 1974, as amended. By completing this form, you agree to our
    $65k-70k yearly Auto-Apply 4d ago
  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Senior operations manager job in Sacramento, CA

    We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. + Develop and oversee functional designs and manage hand-offs with technical development teams. + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. + Act as the primary SAP Supply Chain capability contact and support project governance. + Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. + Contribute to business development, proposal submissions, and client presentations. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. + Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: + You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. + You are known in the market by partners, customers, and SAP as a thought leader in supply chain. + You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. + You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. + You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $141.1k-311.2k yearly 4d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Sacramento, CA

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 60d+ ago
  • District Manager - Austin

    The Gap 4.4company rating

    Senior operations manager job in Folsom, CA

    About the RoleAs a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.What You'll Do Attract, hire, develop and retain the best team to meet both short and long-term business goals. Monitor performance and consistently followup to ensure results are delivered. Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. Foster and maintain an inclusive and collaborative work environment. Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. Identify and solve problems with sustainable solutions Maintain a keen awareness of the external market and competition Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores Demonstrated ability to build diverse, high performing teams with an inclusive environment Demonstrated ability to deliver an exceptional customer experience via all channels Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. College degree preferred. 3+ year's multi-unit, high volume, complex business leadership preferred. Flexible to work days, nights, weekends and holidays to meet the needs of the business. Ability to travel overnight and/or between stores as required. Ability to lift and carry 30lbs.
    $94k-156k yearly est. Auto-Apply 60d+ ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Roseville, CA?

The average senior operations manager in Roseville, CA earns between $101,000 and $206,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Roseville, CA

$145,000

What are the biggest employers of Senior Operations Managers in Roseville, CA?

The biggest employers of Senior Operations Managers in Roseville, CA are:
  1. Carvana
Job type you want
Full Time
Part Time
Internship
Temporary