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Senior operations manager jobs in Saint Louis, MO - 1,334 jobs

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  • Flight Ops Multifam Manager (Flight Operations Specialty)

    Boeing 4.6company rating

    Senior operations manager job in Saint Louis, MO

    At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Test & Evaluation (BT&E) team is currently seeking a Test Beds Maintenance Operations Manager in Berkeley, Missouri. This role will manage non-represented Maintenance Analysts in the Test Operations & Engineering organization in support of Air Dominance, Phantom Works, and Weapons programs. The Test Operations & Engineering organization supports a wide variety of testing with crucial work across all of Lab and Flight Test and collaborates frequently with BDS programs and production operations. The analysts lead all support activities for aircraft scheduling/certifications/subscriptions, supplier discussions, leasing, and program operations integration. They work directly with the mechanics, engineers, technicians, and test teams to support all maintenance and test beds modifications. They also work closely with ramp personnel, flight operations, pilots, safety focals, airport focals, and the FAA. The team is growing and looking to add an operations manager to execute in a dynamic work environment with numerous business partners spread across several programs/tests and multiple sites. Position Responsibilities: * Develop and maintain relationships and partnerships with customers, stakeholders, business partners, peers, and direct reports * Develop and execute project and process plans * Implement policies and procedures and set operational goals * Acquire resources for projects and processes * Provide oversight and approval of technical approaches, products and processes * Provide technical management of suppliers and lead process improvements * Manage, develop, and motivate employees * Responsibility for the safety and quality of the team's work, including hazard mitigation, corrective action, and BPSM/RCCA participation * Oversee Regulatory Compliance and Sustainment programs * Manage aircraft fleet modifications * Coach, mentor, and develop team members * Manage costs and budgetary goals, ensuring performance aligns with plans while proactively identifying risks and opportunities * Manage the continued airworthiness of Experimental aircraft in accordance with the Federal Aviation Regulations. Basic Qualifications (Required Skills/Experience): * Bachelor's Degree or higher in an Engineering, Aviation, Aviation Safety or related field * FAA Airframe and Powerplant license Preferred Qualifications (Desired Skills/Experience): * Test and Evaluation experience * Current Federal Aviation Administration Inspection Authorization * Experience in Business Aviation Flight and Aircraft Maintenance operations * Experience in FAA Part 145 Repair Station vendor coordination and oversight. * Experience in experimental aircraft modification design and implementation. * Experience in Earned Value Management (EVM) * 3+ years of experience with Lean+ and/or Lean 5S * Experience with BPSM/RCCA processes * Experience leading a team for process improvements * Knowledge of Boeing's organizational processes, program plans, and policies * Experience working with business partners for integrated schedules, work instructions and planning, estimating, and cost analyses Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $144,500 - $195,500 Applications for this position will be accepted until Jan. 29, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Read more Shows the full job description for sighted users Apply Now Save JobRemove Job
    $55k-81k yearly est. 3d ago
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  • Operations Manager | Full-Time | Chaifetz Arena

    AEG 4.6company rating

    Senior operations manager job in Saint Louis, MO

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager is responsible for overseeing the day-to-day operational functions of Chaifetz Arena, which hosts concerts, NCAA Division 1 basketball, and special events. Under the direction of the Director of Operations and Senior Operations Manager, this role leads building conversions, event operations, housekeeping, equipment management, and facility upkeep while ensuring a safe, efficient, and cost-effective operation. This position plays a critical leadership role in executing events and event conversions, maintaining facility standards, and supporting the overall success of the arena through strong operational planning, staff management, and fiscal responsibility. This role pays an annual salary of $60,000-$73,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 17, 2026. Responsibilities Key Responsibilities Event & Facility Operations Oversee all operational aspects of events including concerts, basketball games, and special events. Lead and execute building conversions and overnight event changeovers. This includes laying basketball flooring, building stages, chair sets, barricade and bike rack setups, and back of house setups. Strong attention to detail is a must. Ensure facility readiness, cleanliness, and safety for all events and daily operations Coordinate with internal departments and external partners to support seamless event execution Monitor vendor performance and service contracts related to facility operations Performs operation of machinery, including forklifts and scissor lifts. Orders supplies and materials for maintenance and housekeeping programs within budget guidelines; receive and maintain supplies. Perform daily walks of the facility inspecting for cleanliness and damages and submit work orders as needed. Team Leadership & Staff Management Supervise and schedule part-time operations and housekeeping staff Provide leadership, training, and performance management to part-time staff Enforce policies, procedures, and safety protocols Housekeeping Manage housekeeping operations, equipment inventory Liaison with contracted post-clean company to ensure fluid cleaning operations overnight. Ensure all equipment is properly maintained, stored, and deployed for events Monitor cleaning supplies and order as needed. Budget & Financial Oversight Assist in developing and managing the Operations department budget Monitor expenses and implement cost controls to ensure efficient use of resources Participate in purchasing decisions and vendor negotiations as needed Safety & Compliance Ensure compliance with all safety regulations, building codes, and industry standards Continuous Improvement Identify opportunities to improve operational efficiency, service levels, and facility presentation Support long-term facility planning and capital improvement initiatives Qualifications Bachelor's degree in Sports Management, Facility Management, or related field preferred. Associate's degree will be considered. Minimum 3-5 years of experience in arena, stadium, or large-venue operations Proven experience managing staff in a fast-paced, event-driven environment Strong knowledge of event operations, building systems, and facility management best practices Demonstrated ability to manage budgets and control operational expenses Excellent leadership, communication, and organizational skills Ability to communicate clearly and concisely in the English language, both orally and in writing Must be organized with a strong attention to detail Possess valid driver's license or could acquire Possess valid forklift certification or have the willingness to acquire Ability to work independently. Must be a self-starter. Ability to work irregular hours for extended periods as dictated by events and schedule; (days, overnights, weeknights, weekends. Occasionally holidays). Ability to lift/push/pull 50 pounds with or without reasonable accommodations. Familiarity with OSHA requirements Working knowledge and ability with Microsoft Office products.
    $60k-73k yearly 8d ago
  • Operations Manager

    Crossroads Courier

    Senior operations manager job in Saint Louis, MO

    We are looking for a driven Operations Manager to lead one of our divisions and help deliver best-in-class service in a fast-paced, 24/7 courier environment. You will run the division like it's your own business and with the support of a growing organization behind you. You will own results, drive improvement, and lead a team that takes pride in delivering excellence. If you're the kind of leader who can balance strategy + hands-on execution, motivate a team, manage performance, and still jump in when needed, this role is for you! What You Will Do Lead the Division: Own day-to-day operations for one of our Divisions and keep the team aligned with company goals and standards. Drive Performance: Build and execute operational plans that improve efficiency, service, and growth. Coach & Develop Leaders: Train, mentor, and motivate supervisors and staff to build a high-performing culture. Own the Numbers: Partner with the Regional Operations Manager to manage P&L results, budgets, and cost control. Improve the Process: Track KPIs, streamline workflows, and lead continuous improvement initiatives. Protect the Customer Experience: Maintain strong client relationships and consistently deliver on SLAs. Manage Staffing & Coverage: Plan schedules and staffing to ensure full operational coverage and compliance. Launch New Business: Lead account implementations and new customer launches from setup to go-live success. What We Are Looking For Industry Experience: Minimum 3 years in logistics, transportation, courier operations, or another fast-paced operational environment. Education: HR Diploma a must. Bachelor's degree in Business, Operations, Logistics, Supply Chain, or related field preferred. Relocation: Must be open to relocation (this role supports division leadership needs across our network) Financial Ownership: Proven experience managing budgets, controlling costs, and owning operational results. Data-Driven Mindset: Strong analytical skills with the ability to spot trends, solve problems, and improve performance. People Leadership: Strong communication skills with the ability to coach, influence, and manage conflict effectively. Tech Confidence: Proficiency in Microsoft Office (Excel, Outlook, Teams, SharePoint) and ability to learn new systems quickly. Driver Requirements: Valid driver's license and a clean driving record. What's in It for You? A competitive salary: $85,000 annually Health, dental, and vision insurance, plus 401(k) with company match. Tuition reimbursement and professional development opportunities. Generous paid time off: Vacation, sick leave, and holidays. A chance to join a company where your ambition and performance are recognized and rewarded. Why You Will Love Working for Us At Crossroads Courier, we are a trusted logistics and delivery company connecting businesses and customers through reliable same day and scheduled courier services across multiple industries and regions, keeping essential goods moving from critical medical products and auto parts to time-sensitive business deliveries. We take pride in delivering excellence through teamwork, reliability, and a shared commitment to our Core Values: Customer First, Helps Others, Fun, Trustworthy, and Commitment to Excellence. Our culture is built on respect, collaboration, and growth opportunities, empowering every employee to make a real impact. Whether you're in operations, customer service, or sales, you'll join a company that values your contributions, celebrates success, and encourages innovation in everything we do. Ready to Deliver Your Future? Ready to deliver excellence while living our values every day? Apply today and take the first step toward a management career in the fast-moving world of logistics!
    $85k yearly 5d ago
  • Center Manager in Training - Relocation Required

    Biolife Plasma Services 4.0company rating

    Senior operations manager job in Saint Louis, MO

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - MO - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - MO - VirtualUSA - MO - Independence, USA - MO - Joplin, USA - MO - Kansas City - 82nd Ter, USA - MO - Kansas City - Ambassador Dr, USA - MO - Saint Louis **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes
    $30k-47k yearly est. 5d ago
  • Managed Services Manager

    Covenant Technology Partners

    Senior operations manager job in Saint Louis, MO

    Covenant Technology Partners is a US based Microsoft Partner, management and technology consulting and Managed Services firm specializing in helping our clients through innovative use of Microsoft technologies. Our team members grow in an energetic, team-oriented and entrepreneurial-minded firm with challenging consulting projects and Managed Services engagements. Covenant attracts highly qualified and diverse professionals nationwide with the right combination of business, technical and creative skills. Our consultants are motivated to make a personal impact on both the growth and success of the firm and their personal careers. The Manager, Managed Services oversees the delivery of IT services, manages client relationships, ensures service level agreements (SLAs) are met, and handles project management responsibilities to ensure smooth implementation and operation of services. This role is critical in maintaining the highest standards of service and client satisfaction. This is a highly influential role within the organization and will require both strategic vision and the willingness to be hand-on with clients and internal stakeholders. The ideal candidate will be able to prioritize and take ownership of tasks that will come from a diverse set of stakeholders within the organization. The work location for this role is flexible if approved by Covenant except this position may not be performed remotely from Colorado and California. Responsibilities: Oversees the delivery of managed IT services to clients, ensuring high levels of performance and compliance with SLAs. Manages client relationships, acting as the primary point of contact for clients regarding service delivery and project management. Prepares, schedules, and drives Quarterly Business Reviews with all Managed Services and CSP Clients. Ensures contractual compliance for all Managed Services clients. Schedules proactive tasks in advance and ensures appropriate SME are assigned and complete the tasks. Takes ownership of the Managed Services business portfolio. Actively engages with client managers and solution leads to align on identified opportunities. Aggressively identifies and pursues Manages Services pipeline opportunities to increase profitability. Creates and maintains the vision for the Managed Services business including the annual business forecast and business plan. Regularly meets with business stakeholders to align on pipeline and business forecasts. Reviews and provides regular progress reports to business leaders in both written and in-person presentation forums. Defines critical Key Performance Indicators within the Managed Services division. Actively monitors to trends and optimization opportunities. Actively monitors Service Board and ensure tickets get assigned properly as they come in. Monitors aging tickets and drives to completion, escalating as necessary. ConnectWise experience is a plus. Establishes and maintains robust vender relationships with key venders included Microsoft and ConnectWise. Coordinates and leads project management activities for service implementations and ongoing operations. Project management for delivery projects outside of Managed Services when assigned. Uses AI and automation to improve efficiency and productivity with the managed services space. Reviews and approves time entry and client invoicing and proactively manages actuals to budget. Review and update team member forecasts each week. Operates with an agile environment to meet dynamics needs of business. Focuses on flexibility, scalability and remote access within hybrid and cloud environments. Monitors and reports on service performance metrics, identifying areas for improvement and implementing corrective actions as necessary. Collaborates closely with Marketing team to generate and update go to market materials related to Managed Services. Periodically provides blog and client newsletter content. Generates and maintains MSP related Intellectual Property and documentation. Collaborates with internal teams to develop and implement service improvement plans. Participates in internal projects and initiatives as assigned. Ensures adherence to company policies, procedures, and best practices in service delivery. Mentors and supports team members, fostering a culture of continuous improvement and professional development. Stays current with industry trends and advancements in technology to ensure the company remains competitive. Works continuously to improve project management and operational processes to enhance efficiency and effectiveness. Qualifications: Education, License or Certification: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field or equivalent experience. Project Management Professional (PMP) or equivalent certification preferred. Experience: Minimum of 5 years of experience in IT service delivery or managed services. Experience in Cloud Platforms. Experience with ConnectWise is a plus. Experience with Microsoft solutions a plus - Data & AI, Digital and App Innovation, Dynamics, Modern Work, Security & Infrastructure. Proven experience in project management, including planning, execution, and monitoring of IT projects. Strong understanding of IT service management (ITSM) frameworks and best practices. Excellent client relationship management skills. Strong leadership and team management abilities. We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law. We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country's heroes. We hope you consider joining the Covenant family. Covenant is committed to the full inclusion of all qualified individuals. As part of this commitment, Covenant will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *******************
    $46k-76k yearly est. 5d ago
  • Part-time Operations Support (Grill Assembler) Crestwood, MO

    Ace Hardware 4.3company rating

    Senior operations manager job in Saint Louis, MO

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. AboutAce RetailGroup Ace RetailGroup(ARG), the division of Ace Hardware Corporation that owns andoperatesthe Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.ARG has been in operation serving our neighbors throughout the United States for over a century.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. General Summary This positionis responsible forassembling customer and store grills as well asseveralselectproducts asdirectedby the supervisor.Theoperations supportassociate willwork out of our Customer Fulfillment Center or astore location. Essential Duties and Responsibilities TheOperations SupportAssociatesfocus will be to work with thesupervisorand/or store managementto executeassemblingproducts. Ensure items areassembled according to themanufacturersdirections. Performthe minimumdailyassembly outputs as provided by thesupervisor. Report any defects or damages of any partsimmediatelyto thesupervisor. Maintain a clean and safe workspace and environment. Properly dispose of all waste accumulated during theassembly process. Use equipment properly to ensure the safety of allassociates. Report all customer satisfaction issues to thesupervisor. Perform other related duties and specialprojectsasassigned. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Ability to read and interpret documents such as safety rules,manufactureassembly directions,operatingand maintenance instructions and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, andpercentageand to draw and interpret bar graphs. Ability to work independently. Ability to work flexible hours. Effective communication skills (verbal and written). Abilityto foster teamwork andcollaboration andmotivate others both internal and external to perform enthusiastically. Standing, walking,bending,lifting (up to50lbs)regularly,and lifting (up to 100lbs) occasionally withassistance,and climbing. Compensation Details $16.50 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $16.5 hourly 1d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Senior operations manager job in Saint Louis, MO

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $81k-106k yearly est. 5d ago
  • Dispensary General Manager (Cannabis Industry)

    Vangst

    Senior operations manager job in Saint Louis, MO

    The Role: Dispensary General Manager Our Client seeks an experienced General Manager to lead the day-to-day operations of their dispensary. This role is responsible for ensuring compliance, driving profitability, and creating an exceptional experience for both customers and staff. As General Manager, you'll oversee all departments, manage a team of 20+, and set the standard for operational excellence-from sales and inventory accuracy to customer service and compliance. What You'll Do: Lead and inspire the dispensary team to achieve sales and service goals Oversee scheduling, training, and development of staff Ensure inventory accuracy, compliance, and loss prevention Deliver outstanding customer service and resolve issues quickly Analyze reporting to maximize profitability and efficiency Partner with leadership to maintain seamless communication and compliance What We're Looking For: 8+ years retail experience, 5+ years in management Strong business acumen with experience in reporting and data analysis Skilled in hiring, training, and leading large teams Proficient in MS Office (Excel a must) and familiar with POS/cash management systems Knowledge of cannabis products and regulations preferred Must be 21+ and eligible to work in the industry. If you're a proven retail leader with a passion for building teams and driving results, we'd love to hear from you. Apply today and help us shape the future of cannabis retail! About Vangst: Vangst is the cannabis industry's hiring platform. Vangst helps cannabis companies find the talent they need to grow their business. From on-demand gig workers to trained & credentialed full-time employees, Vangst has built the industry's go-to talent marketplace for all cannabis hiring. Vangst is proud to work with 1,200+ of the cannabis industry's leading businesses. Since raising their seed round in 2018, Vangst has become one of the fastest-growing companies in the cannabis industry and was recognized as one of Fast Company's Most Innovative Companies. Today, over 300,000 people have full-time jobs in the cannabis industry and this number is expected to triple over the next five years. Vangst is on a mission to fill every job in the cannabis industry. Vangst's headquarters is in Denver, CO. Vangst is a Series B company backed by Lerer Hippeau, Colle Capital, Level One Fund, Snoop Dogg's Casa Verde Capital, and others. Vangst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $34k-59k yearly est. 3d ago
  • General Manager

    USA Freightway LLC

    Senior operations manager job in Wright City, MO

    GENERAL MANAGER / BROKERAGE MANAGER We are an early-stage, non-asset-based 3PL freight brokerage building a lean, high-performance operation from the ground up. Our focus is simple: strong carrier relationships, dependable service for shippers, and disciplined, profitable growth. Position Summary Run the day-to-day operations of our onsite non-asset-based freight brokerage. Own execution, solve problems, and build scalable systems in a startup environment. Location: Wright City, Missouri (Onsite) Key Responsibilities - Run daily brokerage operations: quoting, booking, dispatch, tracking - Negotiate carrier and shipper rates - Build carrier and shipper relationships - Manage compliance, contracts, and fraud prevention - Implement TMS tools and SOPs - Support growth strategy and future hiring Requirements - 3-7+ years non-asset-based brokerage experience with a prior book of business - Strong negotiation and problem-solving skills - FMCSA compliance knowledge - Startup mindset Compensation Competitive base salary plus performance bonuses or profit sharing. This position has long term growth and a leadership opportunity
    $34k-59k yearly est. 2d ago
  • Fleet Manager - GM

    Aramark Corp 4.3company rating

    Senior operations manager job in Wentzville, MO

    The Fleet Service Manager serves as the primary contact for all warehouse mobile equipment, including forklifts and powered industrial trucks used in warehouses, factories, and distribution centers. This role is responsible for inspecting, diagnosing, repairing, and maintaining diesel engines and related equipment, performing routine maintenance, and replacing defective or worn parts. The position involves supervising GM/UAW and third-party mechanics, ensuring work meets client expectations, and maintaining safety standards. Work conditions may include exposure to outdoor weather, noise, dust, oil, and industrial lubricants in a truck shop environment. Job Responsibilities Safety reporting and compliance Parts ordering - monthly billing and reconciliation Inventory verification, utilization, right-sizing and control Asset management (disposals, transfers, purchasing and modifications) PM compliance based on OEM/GM standards Work prioritization and scheduling for all mechanics (GM/Third Party) Perform and maintain work place organization (5S). Audit operations and compile reports on customer satisfaction, overall equipment effectiveness (OEE), and Key Performance Indicators (KPI's), process improvements, cost reductions and similar "best practice" quality initiatives. Qualifications Associate's Degree in Maintenance Management or related curriculum or equivalent experience. Certification by recognized professional bodies preferred (SRMP, AFE etc.) and by one or more mobile equipment OEM (Hyster, Yale, Gator, etc.). Coursework indicating advanced professional development Minimum of 5-7 years of relevant technical experience as Facility Manager, Maintenance Supervisor, Planner/Scheduler Knowledge of integrated facility operations and systems maintenance in engineering/research or manufacturing environment, with significant responsibility for customer relations. Experience and proficiency with IWMS/CMMS in large scale, technical operations and all aspects of process design, system administration and user training and development. Administrative experience related to operations management, including budgeting, staff supervision, safety, work planning, scheduling and logistics. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: St Louis
    $31k-53k yearly est. 6d ago
  • General Manager

    Cava 4.1company rating

    Senior operations manager job in Cottleville, MO

    Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations. What You'll Bring to the Table: Develop yourself and others - focus on self-improvement while supporting the success of others Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action Consistently create CAVA fanatics - find ways to say "yes" to every guest, inspiring your teams to do the same Achieve results - take ownership of every shift and take pride in your job Foster collaboration - work with others to find success as a group Adapt to change - solve problems through an open-minded and all-inclusive approach Assist with any additional duties assigned What We Bring to the Table (Benefits): We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay $ Early Wage Access* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!) The opportunity to be on the ground floor of a rapidly growing brand * indicates eligible qualifying positions Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision are required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions May stand for long periods of time and lift up to 50 pounds As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. CAVA - joining "A culture, not a concept" General Manager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager |Managing Partner
    $28k-39k yearly est. 2d ago
  • Vice President, Infrastructure Operations & Architecture

    Gelfand, Rennert & Feldman 4.1company rating

    Senior operations manager job in Saint Louis, MO

    The Vice President of Infrastructure Operations & Architecture is a transformational executive leader responsible for reimagining, modernizing, and scaling enterprise infrastructure and foundational IT services. This role exists to move the organization from legacy, siloed operations to a highly resilient, cloud-forward, automation-enabled, and business-aligned operating model. This leader sets the vision and drives large-scale change across network, identity and access management (IAM), security operations (excluding SOC), systems and platforms, Azure cloud, data centers, storage, backup, business continuity/disaster recovery (BCP/DR), and solution architecture. Success requires exceptional communication and collaboration, aligning executives, technology teams, and business partners around a clear strategy, roadmap, and outcomes. This role is located in St. Louis, MO. Primary Responsibilities Infrastructure Strategy & Transformation Define and execute a multi-year infrastructure and architecture transformation strategy aligned to business growth and digital objectives Lead modernization initiatives spanning Azure cloud adoption, platform consolidation, legacy decommissioning, and infrastructure-as-code Establish operating models emphasizing automation, self-service, standardization, and reliability engineering Platform & Service Modernization Oversee and modernize enterprise infrastructure domains, including: Network & Connectivity Identity & Access Management (IAM) Security Operations (non-SOC) Systems (Windows/Linux) & Platform Services Azure Cloud & Shared Services Data Center & Storage Backup, BCP/DR Solution Architecture Ensure infrastructure is scalable, secure, cost-transparent, and aligned to application, data, and product roadmaps IT Service Management & Operational Excellence Mature ITSM capabilities as business enablers using ServiceNow as the enterprise platform Transform core operational processes (Incident, Problem, Change, Request, Asset, CMDB, Knowledge) to be automated, outcome-based, and user-centric Embed realistic, ITIL-aligned practices that improve service reliability and customer experience Architecture, Governance & Decisioning Establish architecture principles, guardrails, and reference patterns that accelerate delivery while managing risk Lead Solution Architecture to ensure platform decisions support broader product and data strategies Implement governance models that enable informed, accountable, and expedient decision-making Leadership & Stakeholder Engagement Build and develop high-performing teams of managers, architects, and engineers capable of executing transformation at scale Champion a culture of ownership, learning, continuous improvement, and psychological safety Serve as a trusted advisor to executives, clearly articulating strategy, risks, trade-offs, and progress in business terms Qualifications 15+ years of progressive IT leadership with experience driving enterprise infrastructure and architecture transformation Demonstrated success leading complex modernization initiatives across multiple infrastructure domains Deep ITSM expertise with hands-on ServiceNow transformation experience Strong experience with: Network, IAM, Security Operations (non-SOC) Systems & Platforms (Windows/Linux) Azure Cloud Infrastructure Data Center, Storage & Backup Modernization BCP/DR Strategy & Execution Solution Architecture ITIL certification (Foundation or higher) Experience with cloud-first strategies or data center exits (preferred) Strong financial and vendor management skills, including cost optimization and business case development (preferred) Experience with CMDB, automation, observability, and reliability engineering at scale (preferred) About Focus Partners Focus Partners, a business division of Focus Financial Partners, brings together businesses across Wealth, Business Management, Family Office, and International. Collectively, these firms-spanning the U.S., Canada, and Australia-deliver a broad spectrum of financial advice solutions to individuals, families, and institutions. Our vision is clear: to be the leading fiduciary advice company in the world. For clients, that means an experience built around their needs. For advisors, it means access to the resources, tools, and capabilities typically available only at the largest global institutions. We believe talent is the key to realizing this vision. That's why we invest in our people, support their growth, and create meaningful opportunities for development at every stage of their careers. This is an exempt position. The annualized base pay range for this role is expected to be between $175,000-$250,000 base salary compensation range. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life and 401(k). Please note that the job title is subject to change based on the selected candidate's experience and education. #LI-SF1 Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit ******************************* The following language is for US based roles only For California Applicants: Information on your California privacy rights can be found here For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability. For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901. For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
    $175k-250k yearly Auto-Apply 4d ago
  • Director Operations

    Advantage Sales & Marketing Dba Advantage Solutions 3.9company rating

    Senior operations manager job in Saint Louis, MO

    Director Operations At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic & talented Director of Operations to be responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem-solving and process development. Focus on defining measurable results for the organization that enables and supports outstanding program execution for our clients. Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, the creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.). Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline. Establish asset management capabilities within teams. Build processes and infrastructure to enable scalable, measurable and profitable growth. Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction. Make adjustments and optimize service quality to maximize our one-to-one consumer interactions. Qualifications: Bachelor's Degree or equivalent experience required; MBA Degree or equivalent experience preferred 8+ years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.) Previous experience managing 10+ direct reports; Ability to manage and develop a team of 10 or more employees, including direct and indirect reports Experience working with major retail chains, and/or experience in consumer packaged goods industry Excellent strategic thinking and process development skills Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary: The Director, Operations is responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem solving and process development. Focus on defining measurable results for the organization that enable and support outstanding program execution for our clients. Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals. Essential Job Duties and Responsibilities: Strategic Leadership: Participate and contribute to all growth components of assigned division. This includes but is not limited to merger and acquisitions diligence, business development opportunities, cross team collaboration opportunities and product development. Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.). Will aid in managing annual planning cycles and annual planning meeting to align with growth objectives. Tactical Leadership: Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline; lead contract management; establish asset management capabilities within teams; provide monthly support to team through forecast and client invoicing process; act as liaison between division teams and back-office functions (TA, Finance, IS&T, etc.). Operational Leadership: Build processes and infrastructure to enable scalable, measurable and profitable growth; set expectations and interface closely with all stakeholders in the division on performance against execution goals; lead, track and manage a monthly performance scorecard for each team. Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction. Optimization: Make adjustments and optimize service quality to maximize our one-to-one consumer interactions; work closely with other business leaders (i.e. Talent Acquisition, Finance, Legal, etc) to maximize processes; identify gaps and best practices in operational support to improve overall performance. Supervisory Responsibilities: Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications: The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience (Preferred): Master's Degree or equivalent experience Field of Study/Area of Experience: 8+ years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.) Previous experience managing 10+ direct reports Experience working with major retail chains, and/or experience in consumer package goods industry. Skills, Knowledge and Abilities: Expert level influencing skills - ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels/client interface Expert level execution skills - ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results Expert level credibility skills - ability to use personal effectiveness to link relationships, processes, and business methodologies with cost-saving activities Excellent strategic thinking and process development skills Excellent organizational and problem-solving skills Excellent communication skills, both written and verbal Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment Team player with good people skills Ability to manage and develop a team of 10 or more employees, including direct and indirect reports Environmental & Physical Requirements: Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
    $55k-99k yearly est. Auto-Apply 60d+ ago
  • Director, Customer Technical Insights

    AFB International

    Senior operations manager job in Saint Charles, MO

    We make pet food taste great! For over 30 years, AFB International has been providing pet food solutions that enrich the lives of pets and their people. Our palatants are specially designed to make pet foods, treats and supplements taste better, ensuring pets receive the vital nutrients they need. We know wagging tails, licking whiskers and empty bowls equal happy pets and happy pet parents. Join AFB and you'll be a part of a team of highly skilled professionals that provide the greatest contribution to our success as an organization. Our team members are diverse, creative, passionate experts who are genuinely dedicated to our mission, our customers, and the pets we serve worldwide. Job Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Develop and implement Customer Technical Insights strategy to ensure alignment with regional business goals. Leverage advanced AI and data analytics tools to gather and analyze customer data, providing deeper insights into customer needs, preferences, and pain points. Build and maintain deep customer partnerships, co-creating products and solutions that drive customer success. Lead the development and execution of a comprehensive customer success program focused on continuous engagement and support. Create and implement a talent development program to attract, develop, and retain top talent within the team. Represent the company with executive presence and credibility in customer and industry forums. Collaborate with global teams to customize strategies based on regional needs and differences. Supervisory Responsibilities Directly supervises up to 4 employees on the Customer Technical Insights team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Master's degree in food science, animal nutrition, flavor, or related field required; PhD preferred. Alternative education in chemical or food engineering considered. 10+ years of technical experience in product development, technical application, or technical services, with significant customer interaction. Knowledge, Skills and Abilities To perform this job successfully, an individual must have the following knowledge, skills and abilities: Deep technical expertise in pet food palatants, nutrition, food, or flavor. Proven analytical thinking, creativity, and superior problem-solving skills. Demonstrated ability to translate scientific knowledge into commercially relevant language. Experience building deep customer partnerships and delivering value. Exceptional executive presence, interpersonal, and leadership skills. Global experience and ability to adapt strategies to regional needs. Data-driven mindset and proficiency with advanced analytics tools. Strategic thinking and initiative. AFB International is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
    $96k-135k yearly est. Auto-Apply 60d+ ago
  • Vice President, Service Delivery & Operations

    Impact Group 3.8company rating

    Senior operations manager job in Chesterfield, MO

    IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, leadership development, and outplacement solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group coaching programs make a difference, helping people along their career path and move into desirable roles - working in their hometown, remotely or literally, anywhere in the world. We're on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes - large and small, national and global - our business model emphasizes the importance of human connections. Join IMPACT Group and you'll be helping others move their careers forward! Candidates must reside in the St. Louis metro area. The position is hybrid and will occasionally come in to our Chesterfield, MO office. This is a full-time, exempt position with benefits. Job Summary: The Vice President of Coaching Service Delivery and Operations is a key member of IMPACT Group's executive team and a strategic leader responsible for the profitable, scalable, and high-quality delivery of our coaching solutions across relocation, outplacement, and leadership development. This executive oversees coaching performance, delivery operations, and the teams supporting research, résumé development, quality assurance, content, and department specific training. This leader brings strong business acumen, deep analytical capability and advanced metrics driven decision making skills. With mastery of financial analysis and margin optimization, he/she ensures IMPACT Group's service delivery remains both exceptional and profitable. He/she anticipates industry shifts, influences organizational strategy and leads departmental initiatives that advance operational efficiency and innovation. Key Responsibilities: Lead and develop a globally dispersed service delivery organization of 250+ employees, including direct management of 5-7 people managers, setting clear expectations, driving accountability, and ensuring consistent performance across regions, functions, and time zones. Defines and advances a metrics-driven service delivery strategy with clear KPIs focused on user experience, profitability, quality, scalability and operational efficiency. Uses data and analytics to inform executive decision-making, resource allocation and long-term service delivery models. Provides clear, insight-based recommendations to support the company's strategic vision and future direction. 2. Own end-to-end service delivery and operational execution for $18M+ in annual revenue, monitoring and improving profitability, efficiency, quality, and key operational metrics to ensure scalable, high-impact client outcomes. Ensures service delivery excellence for all coaching programs with a strong emphasis on measurable outcomes, service quality and profitability. Establishes and monitors KPIs related to utilization, productivity, cost-to-serve, turnaround time, and participant satisfaction. Leads coaching managers to achieve margin targets, financial performance expectations and operational goals. 3. Operational Leadership, profitability and continuous improvement Operational Leadership, Profitability & Continuous Improvement Owns full P&L responsibility for service delivery, including budgeting, forecasting, pricing inputs and margin optimization. Conducts regular financial and operational reviews, leveraging Excel based models to analyze trends, variances, capacity and resource utilization. Identifies opportunities to reduce operational costs while protecting or enhancing quality and participant satisfaction. Leads continuous improvement efforts using innovation frameworks or Lean/Agile methodologies to enhance efficiency and profitability. Oversees quality metrics and ensures transparency, accountability and continuous improvement cycles across all delivery functions. Cross-Functional Partnership Works closely with sales, account management, and accounting to ensure profitable solution design, accurate scoping and cost discipline. Collaborates with IT to prioritize and implement technology enhancements that improve operational efficiency and participant experience. Team Culture, & Talent Development Leads, develops and scales high-performing teams across service delivery and operations, emphasizing data literacy, financial acumen and accountability. Ensures training programs incorporate measurable coaching standards, productivity targets and quality expectations. Promotes a culture that values transparency, meaningful metrics and continuous feedback. Demonstrates managerial courage while balancing business needs with a people centric leadership approach. Qualifications: Bachelor's degree in business, management, social/behavioral sciences or related field; Master's preferred. 8+ years of progressive leadership experience in service delivery, operations, coaching, HR consulting or professional services. Experience managing large teams of 100+ including experience managing senior managers and middle managers. Operational execution experience with at least $8M+ annual revenue. Minimum 4 years at the Director or Senior Director level leading large, multi-disciplinary teams. Proven ownership of P&Ls and experience managing sizable departmental or business unit budgets. Global management experience and experience managing full-time employees, part-time employees and independent contractors. Exceptional analytical skills and advanced proficiency in Microsoft Excel (complex modeling, forecasting, pivot tables and data analysis). Demonstrated success using metrics/KPIs to drive decision-making, improve efficiency and enhance margins. Experience with financial modeling, revenue/cost analysis, and margin improvement strategies. Strong background in operational excellence, including the application of Lean, Agile, Six Sigma or related methodologies. Ability to communicate complex financial and operational insights clearly and persuasively to executive and non technical audiences. Outstanding change management skills with the ability to lead through ambiguity and fast-paced growth. Please read more about us at ***************************** At IMPACT Group, we believe that diversity drives innovation-and that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between. We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team members-whether in-office or remote-can contribute fully and thrive. Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, we'll partner with you to ensure a barrier-free experience. We know that people are at the heart of every successful transition-whether it's relocation, career change, or professional development, we are committed to building a team that reflects the diverse individuals and communities we serve across the globe. Applicant Data Disclosure & Privacy Notice (GDPR + CPRA) This Applicant Data Disclosure & Privacy Notice (“Notice”) explains how IMPACT Group (“Company,” “we,” “our,” or “us”) collects, uses, shares, retains, and protects personal data in connection with our recruiting and hiring process, including when you apply for a job through our applicant tracking system (“ATS”). This Notice applies to applicants, candidates, and individuals interacting with our recruitment process (“Applicants”). 1) Who We Are (Controller / Business) Company Name: IMPACT Group Address: 12977 North Outer 40 Drive, Suite 300, St. Louis, MO 63141 United States Email: **************************** Phone: + ************** GDPR Data Controller For individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, IMPACT Group is the data controller of your personal data. California CPRA Business For California residents, IMPACT Group is a “business” as defined under the California Privacy Rights Act (“CPRA”). 2) Categories of Personal Data We Collect We may collect the following categories of personal data from you, depending on the role and recruitment stage: A. Identifiers & Contact Information • Name, email address, phone number • Mailing address (if provided) • Online identifiers (e.g., IP address, device identifiers) B. Professional & Employment-Related Information • Resume/CV, cover letter, work history, education • Certifications, languages, skills, portfolio, writing samples • References and referral information (if provided) C. Recruiting Process Information • Interview notes, assessment results, communications • Application status, scheduling history, outcomes D. Sensitive Personal Information (Only When Permitted/Required) We may collect limited sensitive personal data only where permitted by law and/or relevant to the hiring process, such as: • Disability or accommodation needs • Work authorization/immigration status (as required) • Diversity/equal opportunity data (optional, where applicable) • Background check results (only after applicable notice/authorization) We do not use sensitive personal information to infer characteristics about you for unrelated purposes. E. Technical & Usage Data (ATS and Website) • Log data, browser type, operating system • Interaction data within our career site/ATS 3) Sources of Personal Data We collect personal data from: • You directly (applications, communications, interviews) • Recruiting sources you authorize (e.g., LinkedIn or job boards) • Referees you provide (where permitted) • Service providers supporting recruiting (e.g., ATS, assessments) • Background check providers (only where applicable and authorized) 4) Purposes for Using Personal Data We use your personal data to: 1. Process your application and evaluate your qualifications 2. Communicate with you about roles, interviews, and outcomes 3. Conduct interviews and assessments (where applicable) 4. Verify information provided (e.g., references, work eligibility) 5. Perform background checks (only when permitted/authorized) 6. Comply with legal obligations, including employment and recordkeeping laws 7. Improve our recruiting process, including system administration, analytics, and security 8. Maintain talent pools (with your consent where required) 5) Legal Bases for Processing (GDPR) If you are located in the EEA/UK/Switzerland, we process your personal data under one or more of these legal bases: • Legitimate Interests: to manage recruitment, assess candidates, and secure our systems • Contract / Pre-contractual Steps: to take steps at your request prior to entering an employment contract • Legal Obligation: to comply with employment, tax, immigration, and equal opportunity laws • Consent: for certain optional activities (e.g., keeping you in a talent pool, diversity data where required) You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing. 6) CPRA Notice at Collection (California Applicants) If you are a California resident, the CPRA requires that we disclose the categories of personal information collected and the purposes for which it is used. We collect the categories listed in Section 2 above for the business purposes described in Section 4, including: • recruiting and hiring decisions, • security and fraud prevention, • legal compliance, • internal operational purposes. We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising (as defined by the CPRA). 7) How We Disclose/Share Personal Data We may disclose personal data to: A. Internal Stakeholders • HR, recruiting staff, hiring managers, and interviewers • Internal legal, IT, finance, and security staff (as needed) B. Service Providers / Processors We use vetted third-party providers that support recruitment, such as: • Applicant Tracking System provider • Interview scheduling tools • Video conferencing platforms • Skills/assessment providers • Background check providers (where applicable) These parties are required to use personal data only to provide services to us and to protect it appropriately. C. Legal and Compliance Disclosures We may disclose data if required to comply with law, regulation, legal process, or government requests, or to protect rights and safety. D. Corporate Transactions If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to confidentiality protections. 8) Automated Decision-Making We do not make hiring decisions based solely on automated decision-making that produces legal or similarly significant effects. If we use automated tools to assist with recruiting (for example, to help sort applications), they are used with human review and appropriate safeguards. 9) Data Retention We retain applicant data only as long as reasonably necessary for recruiting and legal compliance. Typical retention periods: • Unsuccessful candidates: [e.g., 1-3 years] after the hiring decision • Hired candidates: data may be transferred into personnel files and retained per employment record retention rules • Talent pools: retained until you request deletion or after [e.g., 2 years] of inactivity, whichever occurs first Retention may vary by jurisdiction and legal requirements. 10) International Transfers (GDPR) Because we are U.S.-based, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. Where required under GDPR, we use appropriate safeguards such as: • Standard Contractual Clauses (SCCs) approved by the European Commission, and/or • Other legally recognized transfer mechanisms You may request more information about these safeguards by contacting us. 11) Your Rights A. GDPR Rights (EEA/UK/Switzerland) You may have the right to: • Access your personal data • Correct inaccurate or incomplete personal data • Request deletion (“right to be forgotten”) • Restrict processing • Object to processing (including based on legitimate interests) • Data portability (where applicable) • Lodge a complaint with your local supervisory authority B. CPRA Rights (California Residents) You may have the right to: • Know what personal information we collect, use, and disclose • Access specific pieces of personal information • Delete personal information (subject to exceptions) • Correct inaccurate personal information • Limit the use and disclosure of sensitive personal information (where applicable) • Not be discriminated against for exercising your privacy rights To exercise your rights, contact us using the information in Section 12. 12) How to Submit a Privacy Request To exercise privacy rights, please contact: Email: **************************** Subject Line: “Applicant Privacy Request” Mail: 12977 North Outer 40 Drive, Suite 300, St. Louis, MO 63141 United States We may need to verify your identity before fulfilling your request. If you use an authorized agent (California), we may request proof of authorization. 13) Security Measures We use reasonable administrative, technical, and organizational safeguards designed to protect applicant data, such as access controls, encryption (where appropriate), and vendor security requirements. No system can be guaranteed 100% secure, but we work to protect your personal data against unauthorized access, loss, misuse, or alteration. 14) Equal Opportunity and Optional Demographic Data Where permitted or required, we may request optional demographic information (e.g., gender, race/ethnicity, disability status) to support equal employment opportunity reporting and diversity initiatives. Providing this information is voluntary (where applicable) and will not affect hiring decisions. 15) Children's Privacy Our recruiting process is not intended for children under 16, and we do not knowingly collect personal data from children through our ATS. 16) Changes to This Notice We may update this Notice periodically. If we make material changes, we will post the updated Notice with a revised effective date.
    $131k-212k yearly est. Auto-Apply 10d ago
  • Director of Administrative Operations

    Behavioral Health Response 3.4company rating

    Senior operations manager job in Saint Louis, MO

    The Director of Administrative Operations is responsible for oversight and coordination of non-clinical administrative operations of the organization, ensuring efficiency, compliance, and delivery of consistent and effective operations. Provides and fosters cross departmental support and collaboration. Works closely with the Insurance and Operational Compliance Officer and the Quality and Compliance Team to develop effective and efficient administrative systems and processes. Essential Functions: Develop and implement administrative procedures and policies to enhance organizational efficiency and productivity. Ability to identify, develop and present administrative and operational process improvements. Coordinate and communicate with department heads to understand their administrative needs and ensure timely delivery of services. Streamline administrative processes and systems to optimize workflow, minimize redundancy, and improve overall effectiveness. Manage and monitor applicable budgets, expenses, and purchasing activities to ensure cost-effectiveness and adherence to financial guidelines. Manage employee-related administrative tasks, including onboarding, offboarding, performance evaluations, and employee records management as applicable. Maintain and update organizational policies, ensuring compliance with legal and regulatory requirements. Manage facilities and office services that may include space planning, maintenance, and security. Implement and/or maintain records management systems to ensure efficient document storage, retrieval, and disposal. Contribute to oversight of technology and IT infrastructure, ensuring effective utilization and troubleshooting of hardware and software systems. Provide Strategic Guidance, Planning and Decision-Making. Consult with other departments to ensure seamless communication and support. Direct daily office activities, manage workflow, and implement systems for efficiency. Oversee and manage the daily operations of the administrative team, including supervising administrative staff, delegating tasks, and providing guidance and support. Recruit, train, provide routine supervision, foster professional development, evaluate, and manage administrative personnel, fostering a productive environment. Create and enforce administrative policies, ensuring adherence to regulations. Develop, manage, and monitor budgets, track expenses, and ensure financial compliance. Negotiation of applicable contracts and agreement with vendors. Facilitate effective communication and collaboration among team members, stakeholders, and clients. Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices. Education, Experience and Skills Required: Master's degree: Business Administration, Public Health, or another related field. Minimum 5 years managerial experience. Proven experience as an Administrative Director. Proficiency in administrative operations management and team leadership. Strong organizational and time management skills. Effective communication and interpersonal abilities. Proficiency with clinical and operational data management tools. Experience with Risk Management, Quality Improvement and Compliance. Facilitate effective communication and collaboration among team members, stakeholders, and clients. At BHR, we believe that every team member has an integral role in the lifesaving treatment we provide. We are a trauma informed agency, and we hire people who are passionate about our mission and are committed to improving the lives of those we serve through our trauma informed models of practice. Behavioral Health Response is an equal opportunity employer and considers applicants without regard to race, color, national origin, ancestry, religion, creed, age, disability, sex or sexual orientation, gender identity or expression, genetic information, veteran status, marital status, national origin, or any other legally protected status.
    $46k-64k yearly est. 18d ago
  • Director of Operations Fabrication

    American Foods Group 4.0company rating

    Senior operations manager job in Wright City, MO

    Overview Job Summary As the Director of Operations Fabrication, you will partner with leadership to understand and execute the fabrication strategies as the plant ramps up. The ideal candidate is someone who wants to get in at the very start to plan and build the function for when the facility is fully operational. Oversee daily operations of the fabrication departments (under the supervision of VP Operations). Manage all fabrication processes (Cooler sortation, fabrication, ground beef, shipping); ensuring efficient, effective, and accurate operations according to customer specifications. Coordinate and oversee daily activities of supervisors in the fabrication departments to ensure efficient production of wholesome quality products. Monitor and control downtime; provide solutions to reduce downtime. Maintain high production and quality while ensuring the safest working environment possible. Actively monitor food security and defense surveillance inside the facility and its operation. Ensure all company, safety, and food safety policies and procedures are enforced and followed (e.g. SQF, GMPs, SOPs, HACCP, OSHA). Monitor the cleanliness of the work areas. Complete reports and other paperwork (e.g. discipline, progress evaluations, terminations). Ensure every position is filled before starting up; ensure job rotation is followed in order to facilitate ergonomics. Ensure all machinery is performing to the highest standard possible. Maintain a helpful and professional attitude and appearance. Promote and drive succession development within areas of responsibility. NOTE: this description is not intended to be all-inclusive. An employee may perform other related duties to meet the ongoing needs of the organization; these duties are considered marginal. Qualifications Minimum Qualifications (Required): Must be 18 years of age or older. Must be able to work in the United States without sponsorship. Must be able to effectively communicate in English (speaking, reading, and writing). Bachelor's degree or 5 years of prior supervisory experience in fabrication operations. Preferred Qualifications: Prior supervisory experience in ground beef and/or shipping operations. Knowledge, Skills, and Abilities: Knowledge of the entire fabrication process including ground beef, and shipping. Ability to communicate well (verbal and written) with all levels of employees from hourly to upper management, as well as government officials. Knowledge of SQF, GMP, SOP, HACCP, and OSHA regulations. Ability to manage a group of personnel who perform various production tasks or activities. Ability to understand and control the fabrication process. Ability to maintain accurate records. Ability to identify and address safety hazards; promote safety on a daily basis. Ability to lead by example, encourage teamwork and learning, and motivate the hourly workforce. Solid analytical and problem-solving skills. Good computer skills (Word, Excel, Outlook). Must have a high math aptitude; be assertive; and be able to multi-task in a fast-paced environment. Ability to perform consistent, accurate work with minimal direction and work successfully as part of a team. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, desk phones, and smartphones. The position will also be required to regularly visit production facility work environments. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift and/or move objects. Specific vision abilities required by the job include close vision, distance vision, and color vision. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact Human Resources at the location(s) where you are applying. We participate in the E-Verify program in certain locations as required by law. Summary America's Heartland Packing is set to open its doors in early 2025. The 775,000 sq. ft. greenfield project will include a harvest floor, carcass chillers, fabrication area, rendering, further processing area, storage coolers, freezers, and loading docks. What we offer: Competitive total compensation package for you and your family. Excellent benefit plan. Benefits include: Health, Dental, Vision, Life Insurance, Flex Spending Accounts, Voluntary Benefits, PTO, 401k, Long & Short Term Disability, Discount Meat Purchase Program, and more! #Sponsored
    $55k-96k yearly est. Auto-Apply 18d ago
  • Operations Manager- Service (St. Louis)

    TK Elevator 4.2company rating

    Senior operations manager job in Saint Louis, MO

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Operations Manager - Service in St. Louis, MO. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline * Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and, in a cost, effective manner * Ensures that NIM job audits are performed within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs * Enforces Cancellation Reduction Program * Works with Branch Manager and service and repair Sales Managers to address customers' needs * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction EDUCATION & EXPERIENCE: * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Ability to define problems collect data, establish facts and draw valid conclusions. * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $29k-34k yearly est. 43d ago
  • Vice President, Enterprise Operations

    Mastercard 4.7company rating

    Senior operations manager job in OFallon, MO

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Enterprise OperationsJob Overview This position provides senior leadership to large, diverse, technology centers supporting MasterCard Business Partners processing needs, internal and external customer requirements and may represent MasterCard Worldwide to the local, city or county governments as well as other business partners or organizations. Financial, organizational and policy responsibilities are included within this position. Major Accountabilities: • Responsible for provision of 24 by 7 by 365 processing, data, and network availability across multi-platform data center environments. • Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met. • Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and, as necessary, improvement plans. • Review, approve and implement policy changes with minimal customer or staff interruption. • Review, approve and ensure the implementation of new or revised operational processes and procedures and provide strategic direction for the organization. • Ensure technical platform or center wide disaster recovery processes and procedures are in place and viable. • Provide appropriate resources and budget to deliver timely, effective, efficient and predictable processing services and continuing improvement of performance while managing multi-million dollar annual cost center budgets and appropriate expenditures within the approved budgets. • Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services. All About You • Education: Bachelor's degree or equivalent experience (Master's degree preferred) • Minimum of 8 plus years of experience including management responsibilities within a large Network Operations environment. • Extensive professional knowledge of complex Network Operations, networking and environmental operational techniques coupled with in-depth knowledge in infrastructure technologies. • Extensive experience with managing a 24X7 shift environment of IT technical and operational staff, as well as managing relationships and performance of contract resources and service provider teams and the ability to integrate these resources into the overall MasterCard team environment is essential. • Proven ability to lead large complex projects and the ability to work effectively with all areas within Global Technology Operations, Corporate Groups and outside solution providers. • Proven verbal and written communications skills are a requirement for this role and experience with the following deliverables is critical: requirements documents, design documents, project financials Skills/ Abilities: • Management and communication skills to direct senior technical individual contributor and multi-discipline management staffs and to interact across multiple organizational levels of internal and external customer groups. •Ability to foster open communications across all internal or external organizational levels. • Ability to provide organizational direction and sound judgment to motivate direct and indirect reports to deliver superior results and assure appropriate business outcomes of large or complex projects. • Ability to approve and implement policy and provides strategic direction for the organization is essential. Work Conditions: • 24 by 7 by 365 data center environment with staff shift work Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $176,000 - $294,000 USD
    $95k-127k yearly est. Auto-Apply 60d+ ago
  • Director of Operations - FT Salaried

    Edisonsfun

    Senior operations manager job in Edwardsville, IL

    Edison's Entertainment Complex is the St. Louis area's home of GENIUS LEVEL FUN! Located in Edwardsville, IL, Edison's features 12 lanes of boutique bowling, a 4,000 sq. ft. laser tag arena with a second level, a 70+ game state-of-the-art arcade, 10 party and event spaces, and a full-service bar and restaurant. American Grille menu includes inventive pizzas, gourmet burgers, street tacos, delicious bone-in and boneless wings with homemade sauces, scrumptious salads, and much more! Edison's event center is called The Outlet and hosts events up to 200 people and caters to celebrations and meetings such wedding receptions, anniversaries, reunions, corporate meetings, and much more. Job Description Tasks will include overseeing the entertainment staff and scheduling Participating in upper-level management planning meetings and execution of events Conducting closing duties when scheduled for that activity, typically once a week Overseeing and running the facility including managing staff that sell and provide services such as laser tag, arcade and bowling, restaurant and bar Ensuring service standards are being met with guests Money handling and reporting This job will be scheduled a mix of weekday and weekend hours. We always schedule at least one day off on the weekend and two total days off a week Other related tasks as assigned including some ordering, inventory, training Work in a fun environment with seasoned professionals in a successful business Position reports to the General Manager Qualifications Ideal candidate will have at least 4 years of proven experience in a like job/field At least 4 years experience in a management position Possess excellent communication skills and work well with a team Possess leadership, interpersonal and written skills Work well in a fast and dynamic environment Have computer skills. Technology skills are a plus Can juggle performing tasks, delegating assignments, and overseeing staff Past experience in the entertainment industry or food and beverage service is required Additional Information PLEASE APPLY IF YOU: - Are you interested in demonstrating your management and leadership skills while developing new ones? This is the place for you. - Interested in a career and not just a job? This is the place for you. - Interested in working for a family owned, not a chain or corporate, and operated business that cares about its people? This is the place for you. COMPENSATION/NOTES Full time, salaried and benefitted position. Room to grow into an Assistant GM position for an aggressive, get it done, personality. - Pay range of $60,000 - $70,000 - Paid time off plus sick days - Annual bonus in December - Position reports to the General Manager Edison's is an equal opportunity employer and does not discriminate on the basis of race, religion, color, creed, gender, disability in its operation or hiring practices.
    $60k-70k yearly 2d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Saint Louis, MO?

The average senior operations manager in Saint Louis, MO earns between $73,000 and $149,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Saint Louis, MO

$104,000

What are the biggest employers of Senior Operations Managers in Saint Louis, MO?

The biggest employers of Senior Operations Managers in Saint Louis, MO are:
  1. Spectrum Brands
  2. Waste Management
  3. SBM Management Services
  4. W M Holdings Inc
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