Senior operations manager jobs in Santa Monica, CA - 3,668 jobs
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Head of Production & Factory Operations
Senra Systems, Inc.
Senior operations manager job in Redondo Beach, CA
A manufacturing technology firm based in Orange County, CA, seeks an experienced Head of Production. The ideal candidate will lead operations for a new wire harness manufacturing factory, overseeing production, quality, and logistics. They will build and manage a team of over 200 technicians, establishing efficient processes. The position offers a competitive salary, onsite work, and various benefits, making a significant impact in a high-growth environment.
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$104k-195k yearly est. 5d ago
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Vice President of Operations
Ciresimorek
Senior operations manager job in Santa Monica, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operationsmanagement with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
$143k-226k yearly est. 2d ago
Senior Operations Manager
Pop Mart
Senior operations manager job in Los Angeles, CA
Culver City, CA
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The SeniorManager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail OperationsManager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail OperationsManager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, OperationsManagement, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$114k-169k yearly est. 4d ago
Property & Asset Operations Manager
Confidential Re Company 4.2
Senior operations manager job in Irvine, CA
Employment Type: Full-Time | Exempt
Role Description
A privately held commercial real estate organization is seeking an experienced Property & Asset OperationsManager to support a growing portfolio of retail and mixed-use assets. This role sits between property management and asset management and is focused on financial and operational execution, not long-term investment strategy.
This position plays a key role in preparing operating budgets, overseeing CAM reconciliations, and ensuring day-to-day property operations and financial performance align with approved asset plans. The role partners closely with asset management, property management, accounting, leasing, and leadership to support disciplined execution and protect NOI.
This opportunity is well-suited for a technically capable, execution-oriented real estate professional who understands how properties operate financially and operationally and thrives in a structured, ownership-driven environment.
Qualifications
Prepare annual operating budgets and reforecasts based on historical performance, property conditions, vendor contracts, and lease recovery structures
Monitor operating results versus budget and identify variances, risks, and corrective actions
Oversee CAM reconciliations with appropriate internal oversight
Interpret lease language related to recoverable expenses, caps, exclusions, and allocations
Coordinate responses to tenant CAM questions, audits, and disputes
Provide operational oversight in partnership with property management teams
Support leasing execution through coordination of operational readiness and critical lease dates
Assist with execution of approved capital projects, including schedule and spend tracking
Serve as a coordination point between asset management, property management, accounting, leasing, and construction
Support audits, lender requests, and ownership inquiries related to operations, budgets, and CAM
Qualifications
Required
6-10 years of experience in commercial property management, asset operations, or similar execution-focused real estate roles
Demonstrated experience preparing operating budgets and managing CAM reconciliations
Strong understanding of commercial leases, operating expenses, and recoveries
High attention to detail with strong organizational and follow-through skills
Proficiency with Excel and property management/accounting systems
Preferred
Experience with retail and/or multi-tenant commercial properties
Background working closely with asset management, accounting, and leasing teams
Comfort operating within defined approval and escalation frameworks
What We're Looking For
Technically strong and detail-oriented
Process-driven and reliable
Calm, professional judgment under pressure
Clear communicator across operational and financial teams
Able to handle confidential information with discretion
Comfortable owning execution without owning strategy
$78k-120k yearly est. 5d ago
Operations Manager
Zoom Casa
Senior operations manager job in Los Angeles, CA
Employment Type: Full-Time
Compensation: Competitive Salary + Performance Incentives
About the Role
We are seeking a highly organized, detail-oriented Real Estate OperationsManager to oversee and optimize the operational backbone of our residential real estate business. This role is responsible for managing transaction workflows, improving cross-functional coordination, ensuring regulatory compliance,
and building scalable systems that support acquisitions, renovations, listings, and resales.
The ideal candidate has a strong real estate operations background, thrives in fast-paced environments, and brings a process-driven mindset to complex, multi-step transactions.
Key Responsibilities
Transaction & Workflow Management
Oversee the full real estate transaction lifecycle, from contract to close, including acquisitions, renovations, listings, and resales
Ensure smooth coordination between escrow, title, agents, lenders, inspectors, contractors, and internal teams
Maintain accurate timelines, documentation, and compliance across all transactions
Process & Systems Optimization
Design and implement scalable SOPs for transaction management, file organization, and cross-team handoffs
Optimize workflows for lead intake, contract execution, escrow, renovation, and resale operations
Improve document management systems (e.g., Google Drive, CRM, transaction platforms)
Compliance & Risk Management
Ensure adherence to state and federal real estate regulations, disclosures, escrow procedures, and documentation standards
Monitor contract compliance, contingency timelines, and regulatory requirements
Identify operational risks and implement mitigation strategies
Cross-Functional Leadership
Act as the operational liaison between Sales, Escrow, Construction, Marketing, and Finance
Resolve bottlenecks, miscommunications, and process breakdowns
Support leadership with operational insights and performance data
Performance & Reporting
Track KPIs related to transaction speed, cost control, compliance
Prepare operational reports for leadership
Drive continuous improvement through data-driven decision-making
Team Development
Support hiring, onboarding, and training of operations staff
Enforce SOPs and accountability standards
Foster a culture of precision, ownership, and operational excellence
Qualifications
5+ years of experience in real estate operations, transaction coordination, escrow, or brokerage management
Strong understanding of:
Residential real estate transactions
Escrow and title processes
Contract timelines and contingencies
Compliance and disclosures
Experience managing high-volume transaction pipelines
Proficiency with:
Transaction management platforms
CRMs
Google Workspace
Document management systems
Excellent organizational, communication, and problem-solving skills
Ability to manage multiple transactions simultaneously in a fast-paced environment
Preferred Experience
Experience working with:
Residential brokerages
Real estate investment firms
iBuyers or home-flipping operations
Background in:
Escrow or title
Transaction coordination
Operations leadership
Familiarity with:
MLS systems
Offer management workflows
Renovation timelines
Vendor coordination
Experience ensuring compliance with:
State real estate regulations
Disclosure requirements
Fair housing laws
Why Join Zoom Casa?
· Opportunity to lead and scale real estate operations
Work closely with leadership to streamline transaction workflows
· Competitive salary and performance-based bonuses.
· Work with a passionate team committed to empowering homeowners and simplifying
real estate.
· High-impact role in a fast-growing organization
Ability to Commute:
· Encino, CA 91436 (Required)
Work Location: In person
$67k-115k yearly est. 1d ago
Senior Freight Operations Manager
Jusda Supply Chain North America
Senior operations manager job in Walnut, CA
We are seeking an experienced Senior Freight OperationsManager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
$113k-168k yearly est. 5d ago
Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
Senior operations manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
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$114k-158k yearly est. 1d ago
Director of Warehouse Operations
Rufus Labs
Senior operations manager job in Los Angeles, CA
About Us:
At Rufus Labs, we're on a mission to transform warehouse and supply chain operations through the most advanced wearable technology and AI-powered software platform in the industry. Our flagship product, WorkHero, helps warehouses double their productivity by blending human automation, warehouse labor optimization & analytics, and smart barcode scanning tech.
About the job:
Rufus Labs is seeking a Director of Warehouse Operations to lead and scale our internal device logistics, inventory management, and fulfillment functions. This role is ideal for a strategic operator who thrives in fast-paced environments, understands warehouse best practices inside and out, and is ready to build out and own the backbone of how Rufus delivers technology to empower connected operators around the globe.
You will work closely with our Operations Team, CEO, and Customer Success team to ensure seamless execution of device fulfillment, inventory flow, and process optimization-from SMB deployments to Fortune 500 rollouts. Based out of our Los Angeles HQ, you will oversee the day-to-day warehouse operations, drive continuous improvement initiatives, and help scale our logistics infrastructure to match the growing demand for the Rufus WorkHero platform.
This is a hands-on leadership role-we're looking for someone who's not afraid to roll up their sleeves, manage a small team, and optimize systems and workflows for long-term scalability.
At Rufus Labs, we build technology that connects frontline workers to the data and tools they need to thrive-combining rugged wearable barcode scanners, powerful Android hardware, and our AI-driven WorkHero platform. If you're passionate about logistics, operational excellence, and being part of a winning team changing the future of work-we want to hear from you.
What You'll Do:
Own all warehouse operations-including inventory, inbound/outbound shipments, device QC, kitting, and customer order fulfillment
Lead a small team and collaborate cross-functionally with Ops, Sales, and Customer Success
Manage logistics for large-scale hardware deployments across enterprise accounts
Partner with Rufus leadership to forecast, plan, and maintain healthy stock levels across product SKUs
Evaluate and optimize workflows, tools, and vendor relationships to drive efficiency
Establish, document, and refine SOPs for all warehouse and fulfillment processes
Work with Support and Customer Success to ensure timely device replacements and repairs via RufusCare
Ensure quality control of all outbound hardware, with attention to packaging and customer experience
Implement and monitor warehouse KPIs-efficiency, accuracy, throughput, etc.
Own warehouse safety, compliance, and workspace organization
Skills You'll Need:
5+ years of experience in warehouse or logistics operations (including leadership experience)
Deep understanding of warehouse workflows, inventory management systems, and fulfillment processes
Comfortable working with hardware SKUs and coordinating high-volume, multi-location shipments
Excellent problem-solving skills and an ability to lead through ambiguity
Detail-oriented, organized, and capable of managing multiple priorities simultaneously
Collaborative, communicative, and comfortable working across technical and non-technical teams
Proficiency in Excel/Google Sheets; experience with WMS, ERP, or logistics tools a plus
Bonus: Experience deploying technology or working in supply chain / warehousing environments
Bachelor's degree in Supply Chain Management, Operations, Business, or related field preferred
What You'll Get:
Ownership of a critical function inside a fast-growing, mission-driven tech company
The opportunity to scale a modern hardware logistics operation from the ground up
Direct collaboration with executive leadership and visibility across the org
A chance to build the future of connected operators and frontline tech
An entrepreneurial environment with zero bureaucracy and full of hustle
$96k-171k yearly est. 4d ago
Operating Director
Cornerstone Caregiving
Senior operations manager job in Burbank, CA
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 400 offices across 40 states in just over 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management: Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Paid health, dental, and vision insurance
Company provided car with paid gas
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
We are the best…
$96k-171k yearly est. 4d ago
Sr. PPC / Pay Per Click Manager (fully on-site in LA) [80871]
Onward Search 4.0
Senior operations manager job in Los Angeles, CA
We are seeking a performance-driven Senior Pay Per Click / PPC Manager with deep experience in high-intent, call-based lead generation, and multi-million dollar ad budgets.
This role owns end-to-end paid acquisition performance and the technical ecosystems that support accurate attribution, lead quality, and downstream conversion outcomes.
Type: Direct hire, fully on-site in downtown LA, Mon - Fri
Schedule: Regular hours
Pay: $200,000 to $225,000 salary depending on experience
Senior Pay Per Click / PPC Manager Requirements
10+ years of hands-on PPC / SEM experience in high-budget, ROI-focused environments
Demonstrated success improving CPL, ROAS, etc., and lead quality
Recent experience managing multi-million dollar ad budgets.
Expert-level command of Google Ads, Performance Max, YouTube, Microsoft Ads, smart bidding, and audience strategies
Experience integrating paid media performance with Salesforce or comparable CRM platforms
Strong proficiency with call tracking systems, automation tools, chat solutions, landing page testing, and dynamic attribution setups
Advanced analytical capabilities using GA4, dashboards, and technical performance diagnostics
Proven ability to build and own full-funnel acquisition systems, not just individual campaigns
Experience with call-based or high-intent lead generation environments, including regulated verticals
Familiarity with intake platforms, experimentation tools, segmentation frameworks, and IVR routing systems
Experience partnering closely with intake teams or call center operationsSenior Pay Per Click / PPC Manager Duties
Build, manage, and optimize campaigns across Google Ads, Microsoft Ads, Performance Max, and YouTube while using GA4 and others for analytics
Improve lead quality, CPL, ROAS, etc. through continuous testing and optimization
Design and execute structured testing roadmaps across creative, bidding strategies, audiences, and landing pages
Manage Local Service Ads including service areas, reviews, performance optimization, and dispute resolution
Maintain and optimize Google Business Profiles for accuracy, compliance, and performance
Ensure seamless lead flow across paid media, call tracking, intake platforms, and CRM systems
Troubleshoot and resolve issues across Zapier, call tracking, chatbots, IVR routing, and CRM integrations
Validate attribution accuracy, prevent duplicate records, and maintain data integrity within the CRM
Conduct regular call audits to evaluate intake performance, qualification accuracy, and retention quality
Test call routing logic on an ongoing basis to ensure proper queues, escalation paths, and language routing
Analyze funnel performance from initial contact through qualification, contracting, and retention
Deliver weekly performance reporting including spend, leads, CPL, projections, and down-funnel insights
Train team members on paid media systems, attribution logic, intake workflows, and routing infrastructure
Ensure compliance with platform policies, branding standards, and internal security protocols
Document system changes and maintain clear, up-to-date standard operating procedures
No deadline to apply.
$200k-225k yearly 5d ago
Director of Warehouse Operations
Business & Pleasure Co
Senior operations manager job in Carson, CA
MAJOR RESPONSIBILITIES
The Director of Warehouse Operations oversees and drives all aspects of warehouse management, inbound and outbound logistics, systems, and inventory operations at Business & Pleasure Co. This role requires a strong balance of strategic leadership and hands-on operational expertise to ensure accuracy, efficiency, and scalability across a global supply chain, with strong focus in USA operations
This individual will lead and support cross-functional collaboration, ensuring that systems, processes, and teams operate seamlessly to deliver on-time, accurate, and cost-effective movement of goods. The Director of Operations will champion continuous improvement initiatives, develop scalable operational strategies, and implement systems that support rapid growth in both B2B and DTC channels.
We're looking for a proven captain who's steered companies from $50M to $100M+ in revenue - someone who thrives in rough waters, keeps a steady hand on the wheel, and isn't above grabbing a mop when the deck needs swabbing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Warehouse Operations
Oversee all warehouse functions including receiving, storage, inventory management, and fulfillment.
Develop and implement best practices to optimize space utilization, labor productivity, and accuracy.
Ensure facilities and equipment meet safety and compliance standards.
Lead planning and execution of physical inventory and cycle counts across multiple locations.
Inbound & Outbound Logistics
Work closely with Supply Chain Team to manage all inbound logistics from suppliers, ensuring efficient scheduling, customs compliance, and vendor accountability.
Oversee outbound logistics for both B2B and DTC, ensuring cost-effective routing and on-time delivery.
Build and maintain relationships with logistics partners (LTL, FTL, Flexport, parcel carriers, global freight forwarders).
Develop KPIs and reporting structures for transit times, freight costs, and carrier performance.
Systems & Process Management
Lead strategy and administration of Warehouse Management Systems (WMS) and related technology.
Partner with Finance and IT to ensure system accuracy, supporting 3-way match processes, inventory reconciliation, and order-to-cash workflows.
Implement automation and system integrations to drive efficiency and scalability.
Establish data-driven decision-making practices and operational reporting dashboards.
Inventory Management
Develop robust policies and procedures to maintain high levels of inventory accuracy across multiple channels.
Oversee planning and execution of inventory transfers across warehouses, retail locations, Amazon, and other sales channels.
Partner with merchandising, sales, and marketing to forecast demand and ensure inventory alignment with company objectives.
Leadership & Team Development
Lead, coach, and mentor warehouse managers, supervisors, and logistics teams.
Build a culture of accountability, safety, and continuous improvement.
Collaborate with leadership on strategic planning, growth initiatives, and cost optimization.
Ensure operational teams are equipped with resources, training, and support to meet evolving business needs.
QUALIFICATION REQUIREMENTS
10+ years of progressive experience in operations, warehouse, or supply chain management; 5+ years in a senior leadership role.
Proven track record managing multi-site warehouse and logistics operations across B2B and DTC.
Strong knowledge of WMS systems and inventory management best practices.
Experience negotiating contracts and managing relationships with logistics providers (LTL, FTL, ocean/air freight, parcel).
Strong analytical and problem-solving skills with experience implementing KPIs, reporting, and process improvements.
Excellent leadership and communication skills with the ability to manage and develop high-performing teams.
Ability to thrive in a fast-paced, entrepreneurial environment.
Experience with big-box retailer compliance requirements (EDI, routing guides, delivery windows), through SPS ideally.
$95k-170k yearly est. 2d ago
Director of Operations
Adriana's 3.7
Senior operations manager job in Irvine, CA
Our Compensation & Benefits:
• Recognition: Join an environment where hard work is recognized, appreciated, and
rewarded.
• Comprehensive benefits package including medical, dental, vision and life insurance
• Paid time off to recharge and maintain a healthy work-life balance
• Retirement Plan (401k)
• Performances bonus and incentives: Whether you are in sales or administrative role,
you will have a real opportunity to earn bonuses and get recognized for your results.
Our Company:
At Adriana's insurance, we believe that empowering our Team members is the key to our success.
We invest in our employees, offering training, career advancement opportunities, and a culture
that champions both personal and professional growth. Our Philosophy is growing together!
With over 30 years of success and more than 40 offices across Southern California, we are
expanding and looking for motivated individuals to join our team.
What we're looking for:
We are seeking a Director of Operations who is systems driven performance and data literate to
analyze and manage our company's daily activities, focusing on efficiency, productivity, and
aligning operations with strategic goals by overseeing staff, budgets, processes (like production,
sales, quality). This position also ensures that the management team is providing the necessary
tools within reasonable time to support improved performance, reduction in cost, and promotions
of products and services.
This position is responsible for developing models and performance management reports in
support of strategic initiatives. Being responsible for the preparation and review of key financial
statements and reports, as well as daily, weekly, monthly, and annual performance reports for the
business units. In addition, this position provides training and guidance and technical and
analytical expertise.
This role contributes to the MRM strategy through advanced data analysis and reporting, providing
management with an effective way to quickly identify their team's performance across various
KPIs, allowing them to make sound decisions to impact results.Key Responsibilities
Performance Management & Reporting: Develop comprehensive models and performance
management reports in support of strategic initiatives. Help identify behavior patterns and
automate.
Financial Reporting & Analysis: Take primary responsibility for the preparation and review of
key financial statements and reports, as well as daily, weekly, monthly, and annual performance
reports for various business units.
Strategic Contribution: Contribute significantly to the overall MRM (Management Resource
Management) strategy through advanced data analysis, ensuring data-driven insights are
actionable and timely.
Technical & Analytical Support: Provide training, guidance, and technical and analytical
expertise to team members and management, fostering a culture of data literacy and accuracy.
Process Improvement: Identify and implement process improvements that support enhanced
performance, cost reduction, and effective promotion of products and services.
Qualifications to Apply
Experience: Proven experience in a financial analyst, data analyst, or performance management
role, preferably within a related industry.
Technical Skills: Advanced proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power
BI) and experience developing complex performance reports and financial models.
Analytical Prowess: Strong analytical and problem-solving skills with an ability to translate
complex data into actionable business insights.
Communication: Excellent communication and presentation skills, with a demonstrated ability
to train and guide others and present findings to seniormanagement.
Education: A bachelor's degree in finance, Accounting, Business Administration, Economics, or
a related quantitative field is required. A master's degree or professional certification (CPA,
CFA, etc.) is a plus.
Bilingual: in English and SpanishPerks & Benefits:
401(k)
Paid vacation.
On-the-job paid training to set you up for success.
Career advancement opportunities with leadership development programs.
Health, dental, vision, and life insurance.
Employee discounts on car insurance, life insurance, DMV services, and more.
Salary pay with bonuses
$124k-172k yearly est. 4d ago
Senior Cost Manager
Fortiva
Senior operations manager job in Los Angeles, CA
Job Title: Senior Cost Manager
Salary: $170,000 - $180,000
Fortiva are delighted to be partnering with a forward-thinking Owner's Representative firm in Los Angeles to help recruit them a new Senior Cost Manager. This is a critical hire for my client, as they expand and grow into new territories across the US.
As the Senior Cost Manager, you will work on a diverse array of projects across the state of California, regularly meeting clients and mentoring and growing the junior talent on the team.
Projects span from new build and major developments, refurbishment and fit out, tenant fit out to project delivery and strategic planning.
Key Responsibilities:
Lead the development and delivery of detailed cost estimates, budgets, cost plans, RFPs, cash flow forecasts, risk registers, and value engineering studies across the full project lifecycle.
Oversee and administer the requisition and payment application process, including lien waiver compliance, pay application review, and tenant improvement (TI) reimbursement tracking.
Provide ongoing contract oversight to ensure commercial, financial, and performance obligations are met and proactively address potential risks or deviations.
Direct industry benchmarking initiatives, including the identification, analysis, and application of relevant peer project data to support informed decision-making.
Provide leadership and mentorship to junior and mid-level staff, ensuring the consistent delivery of high-quality cost documentation and professional development of the team.
Manage multiple projects simultaneously across varying levels of complexity, or serve as the dedicated cost lead on large-scale, high-profile, or technically complex projects.
Serve as a primary point of contact for clients, delivering clear, concise, and strategic presentations to owners, investors, lenders, and other key stakeholders.
Produce accurate, market-driven estimates and cost analyses informed by current construction pricing, procurement strategies, and cost economics, requiring minimal adjustment and supporting design development decisions.
Ensure projects are delivered in alignment with approved budgets, schedules, and quality standards, while maintaining a strong focus on value, risk mitigation, and financial performance.
Key Requirements:
Minimum of five years of progressive experience in cost management, estimating, or quantity surveying within the construction, real estate, civil engineering or development sectors.
Strong command of construction methodologies, cost structures, procurement strategies, and project financial controls.
Demonstrated experience working directly with owners, developers, general contractors, and design teams to lead cost planning, budgeting, and financial decision-making.
Advanced expertise in cost control, change management, contract administration, and executive-level cost reporting.
Proven ability to identify, evaluate, and manage project risks while providing practical, value-driven recommendations to clients.
Exceptional analytical skills and attention to detail, with the ability to interpret complex financial data and exercise sound professional judgment.
Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders and build long-term client relationships.
Professional certifications such as RICS, AACE, CCM, or equivalent credentials are preferred.
If interested, please send your resume to **************** I will then schedule an informal conversation to see how this role aligns with your future,
$170k-180k yearly 3d ago
Paper Mill Operations Manager
Korn Ferry 4.9
Senior operations manager job in Oxnard, CA
Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an OperationsManager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations.
The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success.
Requirements:
Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree
7+ years' experience leading power & turbine generator operations
Proficient at managing outages, shutdowns and start-ups in a Paper Mill
Proficient at managing, scheduling, and training multi-functional teams in a Union Environment
SE# 510736747
$93k-143k yearly est. 3d ago
Audit Senior Manager
Solid Rock Recruiting LLC
Senior operations manager job in Torrance, CA
Job Title
Audit SeniorManager
Employment Type
Full-Time, Exempt
About the Firm
Join a top-tier public accounting firm serving privately-held middle-market companies across industries including manufacturing, distribution, professional services, retail, and software. With a strong reputation for quality assurance services, the firm offers a collaborative culture, supportive leadership, and opportunities for career advancement.
Position Summary
As an Audit SeniorManager, you will lead assurance engagements, mentor and manage teams, and serve as a strategic advisor to clients. You'll work closely with firm Partners and clients to deliver high-quality audits and technical guidance while overseeing engagement economics and contributing to business development.
Key Responsibilities
Lead assurance engagements, including audits, reviews, and other financial reporting projects
Supervise, review, and mentor audit teams, ensuring compliance with internal quality standards
Collaborate with Partners on risk assessments, engagement planning, budgeting, and internal audit reports
Serve as a technical accounting expert, applying GAAP to complex situations and authoring internal memos
Manage client relationships, acting as the main point of contact and problem solver on engagements
Monitor and report on team performance, providing coaching and feedback
Ensure timely delivery of client deliverables and maintain high client satisfaction
Oversee engagement profitability and billing
Support recruiting, training, and firm leadership initiatives
Stay current on regulatory and technical changes impacting assurance services
Qualifications
Bachelor's degree in Accounting or related field (Master's preferred)
CPA license required
8+ years of recent public accounting experience, with at least 5 years in a supervisory capacity
Proven ability to manage multiple engagements and teams effectively
Strong technical expertise in GAAP and auditing standards
Excellent communication, leadership, and client service skills
U.S. work authorization required
Technical Skills
Proficiency in Microsoft Office Suite (especially Excel)
Experience with ProSystems and QuickBooks is a plus
Strong project management and delegation abilities
Experience presenting to clients and leading internal training sessions
Other Requirements
Willingness to travel to client locations as needed
Active role in business development and firm marketing initiatives
Executive presence and strategic mindset
📩 Apply today by sending your resume to Rob@solidrockrecruiting.com to learn more! Direct Phone: 605-595-8018
#J-18808-Ljbffr
$108k-155k yearly est. 5d ago
Senior Manager, Publishing (Games) Temp
Skybound Entertainment
Senior operations manager job in Los Angeles, CA
Who We Are
We are Skybound.
We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.
From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.
Opportunity
Skybound is looking for an owner-minded SeniorManager, Publishing to lead go-to-market efforts on
Invincible VS
and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem.
As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond.
You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role.
Reports: This position will report to Skybound's Senior Director, Publishing (Games)
Responsibilities Include:
Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies.
Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch.
Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction.
Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions.
Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns.
Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints.
Use data and player research to inform marketing decisions and product feedback loops.
Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI.
Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise.
Role Requirements:
6+ years of experience in brand, publishing or product marketing, preferably in the games industry.
Demonstrated success launching and sustaining live digital products or services.
A strategic thinker with hands-on experience turning insights into high-performing campaigns.
Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals.
Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns.
A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision.
Skilled in campaign planning, messaging strategy, and channel coordination.
Game industry experience as both a professional and a player.
Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment.
Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus.
Salary Range: $130,000 - $150,000 USD / Year
Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company.
The salary range listed is just one component of the total compensation package for employees.
Compensation decisions are dependent on the circumstances of each role.
Benefits
Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.
Company Overview
Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including
The Walking Dead
and
Invincible
.
Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling
The Walking Dead
video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.
Invincible
is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes.
The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean.
Equal Opportunity Employer
At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status.
Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.
For more information on our Privacy Policy, visit: ***************************************
$130k-150k yearly 1d ago
Event Operations Manager
Good + Bar
Senior operations manager job in Tustin, CA
We're a premium alcohol-free beverage catering company serving Fortune 500 clients including Nike, Apple, Amazon, and Victoria's Secret. Our clients expect perfection, and we deliver.
The Role
We need a highly organized, self-motivated Event OperationsManager who can own the entire event lifecycle from planning through execution. This is NOT primarily a bartending job (though bartending skills are a bonus). This is an operations role for someone who thrives on logistics, preparation, and flawless execution.
You'll be responsible for:
Running our event operations system to generate prep and packing lists
Shopping for event supplies and ingredients
Preparing mixers, syrups, and beverage components to exact specifications
Organizing, packing, and staging all equipment and inventory
Setting up and managing beverage service at events
Breaking down, cleaning, and restocking after events
Maintaining our facility, equipment, and inventory
Ensuring everything is always event-ready
The Schedule Reality
This is feast-or-famine. Some weeks you'll work 35 hours, others you'll work 12. If you need guaranteed 40 hours every week, this isn't the job.
You're Perfect for This If You...
Are obsessively organized and detail-oriented
Work independently without constant supervision
Thrive in variable, flexible schedules
Have hospitality DNA and stay calm under pressure
Take pride in creating flawless experiences
Can lift up to 50 lbs and handle physical work
Requirements
Must Have:
Valid California driver's license (clean record)
Food Handler's Certificate (or willing to obtain)
21+ years old
Flexible availability including evenings and weekends
Strongly Preferred:
Experience in catering, hospitality, or event operations
Bartending experience or beverage service knowledge
Inventory management experience
Pay: $25-30/hour based on experience
Location: Home base in Tustin, events throughout OC/LA area
How to Apply:
Please submit your resume and include:
Brief intro - Why this interests you (3-4 sentences)
Relevant experience - Hospitality, events, operations, bartending
Availability to start
Compensation requirements
We'll respond to interested candidates with next steps.
Good + Bar is an equal opportunity employer.
$25-30 hourly 2d ago
Operations Manager
Don't Be Sour
Senior operations manager job in Los Angeles, CA
The OperationsManager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout.
This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence.
Core Responsibilities
1. Building & Facility Operations
Oversee all aspects of building maintenance, repairs, and upkeep
Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management
Conduct regular facility inspections and preventative maintenance checks
Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant
Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password)
Respond immediately to urgent facility issues and emergencies
2. Venue Representative & Client Management
Serve as the Venue Representative / Site Rep for all events
Once contract and payment are completed, introduce yourself via:
Initial intro call
Follow-up intro email
Two weeks prior to event:
Conduct prep call
Complete Event Prep Form in HoneyBook
Confirm all logistics, timelines, staffing, and special requests
Build rapport with clients, planners, and vendors while protecting venue policies and standards
Act as the on-site decision-maker and client-facing authority during events
3. Event & Venue Operations Support
Ensure venue is fully operational and event-ready for all bookings
Manage and train all Event Hosts / Site Reps
Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors
Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage
Monitor:
Capacity and guest flow
Safety and compliance
Noise, elevators, restrooms, and common areas
Troubleshoot issues in real time during events
Each event requires:
Site Rep / Venue Manager (OperationsManager or trained delegate)
Security / Hosts
Cleaning (during & post-event)
A/V Engineer (if applicable)
(Refer to the specific Venue Manual for staffing ratios.)
4. Staff Management, Scheduling & Conduct
Schedule all event staff once event prep is completed (2 weeks prior)
Ensure staff are briefed, trained, and aligned with SOPs
Dress Code
All staff: all black
Security & A/V: formal black blazers
No hats, scarves, bags, or noticeable accessories
Staff Conduct Rules
No alcohol consumption before, during, or after events
Staff may not consume event food or beverages
Staff may bring personal food/water and store in BOH only
No guest engagement unless necessary for duties
No phone use while on duty
No accepting goods, favors, or participation in event activities
5. Standard Operating Procedures (SOPs)
Create, document, train, and enforce SOPs for:
Opening & closing procedures
Event setup and breakdown
Emergency protocols
Security coordination
Cleaning and sanitation standards
Vendor and contractor access
Staff conduct and escalation procedures
Continuously improve SOPs based on feedback and post-event reviews.
6. Compliance, Safety & Risk Management
Ensure compliance with building codes, fire safety, and health department regulations
Manage permits and inspections as required
Work closely with security teams to uphold safety standards
Handle incident reporting and post-event operational reviews
Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues)
7. Inventory & Asset Management
Track all venue assets: furniture, fixtures, tools, equipment
Maintain organized storage and BOH areas
Ensure toiletries, supplies, and consumables are always stocked
Place and manage supply orders proactively
Prevent loss, misuse, or damage of venue property
8. Vendor & Budget Oversight
Source, negotiate, and manage vendors and contractors
Monitor operational spend and stay within approved budgets
Submit invoices for approval related to operations and maintenance
9. Tools & Systems
Must be proficient in:
Trello - task management
HoneyBook - CRM & event prep
Tripleseat - Lillian venue events
Google Workspace - documentation & communication
Slack - internal communication
Rentman - staffing & scheduling
Venue Manuals
Qualifications & Skills
3-5+ years experience in venue operations, hospitality, facilities, or event production
Strong understanding of building systems and preventative maintenance
Highly organized, proactive, and detail-oriented
Calm under pressure; decisive and solutions-oriented
Strong client-facing communication skills
Confident managing staff, vendors, and security teams
Comfortable creating systems, checklists, and documentation
Flexible schedule including nights, weekends, and event days
Success Looks Like
Events run smoothly with minimal intervention from ownership
Clients feel supported, informed, and confident
Issues are solved before guests notice
SOPs are clear, followed, and continuously improved
Venue is clean, safe, compliant, and always guest-ready
Ownership trusts this role to fully "handle it" end-to-end
$67k-115k yearly est. 3d ago
Operations Manager - Process Automation
RIS Rx 3.6
Senior operations manager job in Orange, CA
Job Title: OperationsManager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This OperationsManager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 4d ago
Operations Manager
Counter 4.3
Senior operations manager job in Santa Monica, CA
About Us
We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.
Position Overview
We are seeking a detail-oriented and proactive OperationsManager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues.
Key Responsibilities
Inbound Freight Management
Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory.
Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded.
Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels.
Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports.
Customs & Compliance Coordination
Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments.
Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations.
Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes.
Receiving & Delivery Coordination
Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations.
Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees.
Freight Claims Management
File and Manage freight claims for any lost, damaged or delayed inbound shipments.
Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits.
Internal Orders Support
Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders.
Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL
Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments.
Wholesale Logistics Operations
Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts).
Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks.
Cross Functional Collaboration:
Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs.
Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives.
Qualifications & Experience
4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred.
Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required.
Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity.
Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred.
Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions.
Excellent written and verbal communication skills.
Highly organized and process-oriented, with strong attention to detail.
Ability to manage up and work independently while also supporting team execution.
International experience is a plus, particularly in global supply chain management and logistics.
Why Join Us?
Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact on a growing and innovative beauty brand.
Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.
We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs.
Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
How much does a senior operations manager earn in Santa Monica, CA?
The average senior operations manager in Santa Monica, CA earns between $95,000 and $202,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Santa Monica, CA
$139,000
What are the biggest employers of Senior Operations Managers in Santa Monica, CA?
The biggest employers of Senior Operations Managers in Santa Monica, CA are: