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  • Head of Production & Factory Operations

    Senra Systems, Inc.

    Senior operations manager job in Redondo Beach, CA

    A manufacturing technology firm based in Orange County, CA, seeks an experienced Head of Production. The ideal candidate will lead operations for a new wire harness manufacturing factory, overseeing production, quality, and logistics. They will build and manage a team of over 200 technicians, establishing efficient processes. The position offers a competitive salary, onsite work, and various benefits, making a significant impact in a high-growth environment. #J-18808-Ljbffr
    $104k-195k yearly est. 5d ago
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  • Vice President of Operations

    Ciresimorek

    Senior operations manager job in Santa Monica, CA

    Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management with current P&L responsibility Preferred Requirements: MBA degree The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.
    $143k-226k yearly est. 2d ago
  • Senior Operations Manager

    Pop Mart

    Senior operations manager job in Los Angeles, CA

    Culver City, CA POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $114k-169k yearly est. 4d ago
  • Property & Asset Operations Manager

    Confidential Re Company 4.2company rating

    Senior operations manager job in Irvine, CA

    Employment Type: Full-Time | Exempt Role Description A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to support a growing portfolio of retail and mixed-use assets. This role sits between property management and asset management and is focused on financial and operational execution, not long-term investment strategy. This position plays a key role in preparing operating budgets, overseeing CAM reconciliations, and ensuring day-to-day property operations and financial performance align with approved asset plans. The role partners closely with asset management, property management, accounting, leasing, and leadership to support disciplined execution and protect NOI. This opportunity is well-suited for a technically capable, execution-oriented real estate professional who understands how properties operate financially and operationally and thrives in a structured, ownership-driven environment. Qualifications Prepare annual operating budgets and reforecasts based on historical performance, property conditions, vendor contracts, and lease recovery structures Monitor operating results versus budget and identify variances, risks, and corrective actions Oversee CAM reconciliations with appropriate internal oversight Interpret lease language related to recoverable expenses, caps, exclusions, and allocations Coordinate responses to tenant CAM questions, audits, and disputes Provide operational oversight in partnership with property management teams Support leasing execution through coordination of operational readiness and critical lease dates Assist with execution of approved capital projects, including schedule and spend tracking Serve as a coordination point between asset management, property management, accounting, leasing, and construction Support audits, lender requests, and ownership inquiries related to operations, budgets, and CAM Qualifications Required 6-10 years of experience in commercial property management, asset operations, or similar execution-focused real estate roles Demonstrated experience preparing operating budgets and managing CAM reconciliations Strong understanding of commercial leases, operating expenses, and recoveries High attention to detail with strong organizational and follow-through skills Proficiency with Excel and property management/accounting systems Preferred Experience with retail and/or multi-tenant commercial properties Background working closely with asset management, accounting, and leasing teams Comfort operating within defined approval and escalation frameworks What We're Looking For Technically strong and detail-oriented Process-driven and reliable Calm, professional judgment under pressure Clear communicator across operational and financial teams Able to handle confidential information with discretion Comfortable owning execution without owning strategy
    $78k-120k yearly est. 5d ago
  • Operations Manager

    Zoom Casa

    Senior operations manager job in Los Angeles, CA

    Employment Type: Full-Time Compensation: Competitive Salary + Performance Incentives About the Role We are seeking a highly organized, detail-oriented Real Estate Operations Manager to oversee and optimize the operational backbone of our residential real estate business. This role is responsible for managing transaction workflows, improving cross-functional coordination, ensuring regulatory compliance, and building scalable systems that support acquisitions, renovations, listings, and resales. The ideal candidate has a strong real estate operations background, thrives in fast-paced environments, and brings a process-driven mindset to complex, multi-step transactions. Key Responsibilities Transaction & Workflow Management Oversee the full real estate transaction lifecycle, from contract to close, including acquisitions, renovations, listings, and resales Ensure smooth coordination between escrow, title, agents, lenders, inspectors, contractors, and internal teams Maintain accurate timelines, documentation, and compliance across all transactions Process & Systems Optimization Design and implement scalable SOPs for transaction management, file organization, and cross-team handoffs Optimize workflows for lead intake, contract execution, escrow, renovation, and resale operations Improve document management systems (e.g., Google Drive, CRM, transaction platforms) Compliance & Risk Management Ensure adherence to state and federal real estate regulations, disclosures, escrow procedures, and documentation standards Monitor contract compliance, contingency timelines, and regulatory requirements Identify operational risks and implement mitigation strategies Cross-Functional Leadership Act as the operational liaison between Sales, Escrow, Construction, Marketing, and Finance Resolve bottlenecks, miscommunications, and process breakdowns Support leadership with operational insights and performance data Performance & Reporting Track KPIs related to transaction speed, cost control, compliance Prepare operational reports for leadership Drive continuous improvement through data-driven decision-making Team Development Support hiring, onboarding, and training of operations staff Enforce SOPs and accountability standards Foster a culture of precision, ownership, and operational excellence Qualifications 5+ years of experience in real estate operations, transaction coordination, escrow, or brokerage management Strong understanding of: Residential real estate transactions Escrow and title processes Contract timelines and contingencies Compliance and disclosures Experience managing high-volume transaction pipelines Proficiency with: Transaction management platforms CRMs Google Workspace Document management systems Excellent organizational, communication, and problem-solving skills Ability to manage multiple transactions simultaneously in a fast-paced environment Preferred Experience Experience working with: Residential brokerages Real estate investment firms iBuyers or home-flipping operations Background in: Escrow or title Transaction coordination Operations leadership Familiarity with: MLS systems Offer management workflows Renovation timelines Vendor coordination Experience ensuring compliance with: State real estate regulations Disclosure requirements Fair housing laws Why Join Zoom Casa? · Opportunity to lead and scale real estate operations Work closely with leadership to streamline transaction workflows · Competitive salary and performance-based bonuses. · Work with a passionate team committed to empowering homeowners and simplifying real estate. · High-impact role in a fast-growing organization Ability to Commute: · Encino, CA 91436 (Required) Work Location: In person
    $67k-115k yearly est. 1d ago
  • Senior Freight Operations Manager

    Jusda Supply Chain North America

    Senior operations manager job in Walnut, CA

    We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
    $113k-168k yearly est. 5d ago
  • Division Manager, Legal Support Services - Growth & Ops

    Imedx, Inc. 3.7company rating

    Senior operations manager job in Glendale, CA

    A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply. #J-18808-Ljbffr
    $114k-158k yearly est. 1d ago
  • Director of Warehouse Operations

    Rufus Labs

    Senior operations manager job in Los Angeles, CA

    About Us: At Rufus Labs, we're on a mission to transform warehouse and supply chain operations through the most advanced wearable technology and AI-powered software platform in the industry. Our flagship product, WorkHero, helps warehouses double their productivity by blending human automation, warehouse labor optimization & analytics, and smart barcode scanning tech. About the job: Rufus Labs is seeking a Director of Warehouse Operations to lead and scale our internal device logistics, inventory management, and fulfillment functions. This role is ideal for a strategic operator who thrives in fast-paced environments, understands warehouse best practices inside and out, and is ready to build out and own the backbone of how Rufus delivers technology to empower connected operators around the globe. You will work closely with our Operations Team, CEO, and Customer Success team to ensure seamless execution of device fulfillment, inventory flow, and process optimization-from SMB deployments to Fortune 500 rollouts. Based out of our Los Angeles HQ, you will oversee the day-to-day warehouse operations, drive continuous improvement initiatives, and help scale our logistics infrastructure to match the growing demand for the Rufus WorkHero platform. This is a hands-on leadership role-we're looking for someone who's not afraid to roll up their sleeves, manage a small team, and optimize systems and workflows for long-term scalability. At Rufus Labs, we build technology that connects frontline workers to the data and tools they need to thrive-combining rugged wearable barcode scanners, powerful Android hardware, and our AI-driven WorkHero platform. If you're passionate about logistics, operational excellence, and being part of a winning team changing the future of work-we want to hear from you. What You'll Do: Own all warehouse operations-including inventory, inbound/outbound shipments, device QC, kitting, and customer order fulfillment Lead a small team and collaborate cross-functionally with Ops, Sales, and Customer Success Manage logistics for large-scale hardware deployments across enterprise accounts Partner with Rufus leadership to forecast, plan, and maintain healthy stock levels across product SKUs Evaluate and optimize workflows, tools, and vendor relationships to drive efficiency Establish, document, and refine SOPs for all warehouse and fulfillment processes Work with Support and Customer Success to ensure timely device replacements and repairs via RufusCare Ensure quality control of all outbound hardware, with attention to packaging and customer experience Implement and monitor warehouse KPIs-efficiency, accuracy, throughput, etc. Own warehouse safety, compliance, and workspace organization Skills You'll Need: 5+ years of experience in warehouse or logistics operations (including leadership experience) Deep understanding of warehouse workflows, inventory management systems, and fulfillment processes Comfortable working with hardware SKUs and coordinating high-volume, multi-location shipments Excellent problem-solving skills and an ability to lead through ambiguity Detail-oriented, organized, and capable of managing multiple priorities simultaneously Collaborative, communicative, and comfortable working across technical and non-technical teams Proficiency in Excel/Google Sheets; experience with WMS, ERP, or logistics tools a plus Bonus: Experience deploying technology or working in supply chain / warehousing environments Bachelor's degree in Supply Chain Management, Operations, Business, or related field preferred What You'll Get: Ownership of a critical function inside a fast-growing, mission-driven tech company The opportunity to scale a modern hardware logistics operation from the ground up Direct collaboration with executive leadership and visibility across the org A chance to build the future of connected operators and frontline tech An entrepreneurial environment with zero bureaucracy and full of hustle
    $96k-171k yearly est. 4d ago
  • Operating Director

    Cornerstone Caregiving

    Senior operations manager job in Burbank, CA

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 400 offices across 40 states in just over 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best…
    $96k-171k yearly est. 4d ago
  • Sr. PPC / Pay Per Click Manager (fully on-site in LA) [80871]

    Onward Search 4.0company rating

    Senior operations manager job in Los Angeles, CA

    We are seeking a performance-driven Senior Pay Per Click / PPC Manager with deep experience in high-intent, call-based lead generation, and multi-million dollar ad budgets. This role owns end-to-end paid acquisition performance and the technical ecosystems that support accurate attribution, lead quality, and downstream conversion outcomes. Type: Direct hire, fully on-site in downtown LA, Mon - Fri Schedule: Regular hours Pay: $200,000 to $225,000 salary depending on experience Senior Pay Per Click / PPC Manager Requirements 10+ years of hands-on PPC / SEM experience in high-budget, ROI-focused environments Demonstrated success improving CPL, ROAS, etc., and lead quality Recent experience managing multi-million dollar ad budgets. Expert-level command of Google Ads, Performance Max, YouTube, Microsoft Ads, smart bidding, and audience strategies Experience integrating paid media performance with Salesforce or comparable CRM platforms Strong proficiency with call tracking systems, automation tools, chat solutions, landing page testing, and dynamic attribution setups Advanced analytical capabilities using GA4, dashboards, and technical performance diagnostics Proven ability to build and own full-funnel acquisition systems, not just individual campaigns Experience with call-based or high-intent lead generation environments, including regulated verticals Familiarity with intake platforms, experimentation tools, segmentation frameworks, and IVR routing systems Experience partnering closely with intake teams or call center operations Senior Pay Per Click / PPC Manager Duties Build, manage, and optimize campaigns across Google Ads, Microsoft Ads, Performance Max, and YouTube while using GA4 and others for analytics Improve lead quality, CPL, ROAS, etc. through continuous testing and optimization Design and execute structured testing roadmaps across creative, bidding strategies, audiences, and landing pages Manage Local Service Ads including service areas, reviews, performance optimization, and dispute resolution Maintain and optimize Google Business Profiles for accuracy, compliance, and performance Ensure seamless lead flow across paid media, call tracking, intake platforms, and CRM systems Troubleshoot and resolve issues across Zapier, call tracking, chatbots, IVR routing, and CRM integrations Validate attribution accuracy, prevent duplicate records, and maintain data integrity within the CRM Conduct regular call audits to evaluate intake performance, qualification accuracy, and retention quality Test call routing logic on an ongoing basis to ensure proper queues, escalation paths, and language routing Analyze funnel performance from initial contact through qualification, contracting, and retention Deliver weekly performance reporting including spend, leads, CPL, projections, and down-funnel insights Train team members on paid media systems, attribution logic, intake workflows, and routing infrastructure Ensure compliance with platform policies, branding standards, and internal security protocols Document system changes and maintain clear, up-to-date standard operating procedures No deadline to apply.
    $200k-225k yearly 5d ago
  • Director of Warehouse Operations

    Business & Pleasure Co

    Senior operations manager job in Carson, CA

    MAJOR RESPONSIBILITIES The Director of Warehouse Operations oversees and drives all aspects of warehouse management, inbound and outbound logistics, systems, and inventory operations at Business & Pleasure Co. This role requires a strong balance of strategic leadership and hands-on operational expertise to ensure accuracy, efficiency, and scalability across a global supply chain, with strong focus in USA operations This individual will lead and support cross-functional collaboration, ensuring that systems, processes, and teams operate seamlessly to deliver on-time, accurate, and cost-effective movement of goods. The Director of Operations will champion continuous improvement initiatives, develop scalable operational strategies, and implement systems that support rapid growth in both B2B and DTC channels. We're looking for a proven captain who's steered companies from $50M to $100M+ in revenue - someone who thrives in rough waters, keeps a steady hand on the wheel, and isn't above grabbing a mop when the deck needs swabbing. ESSENTIAL DUTIES AND RESPONSIBILITIES Warehouse Operations Oversee all warehouse functions including receiving, storage, inventory management, and fulfillment. Develop and implement best practices to optimize space utilization, labor productivity, and accuracy. Ensure facilities and equipment meet safety and compliance standards. Lead planning and execution of physical inventory and cycle counts across multiple locations. Inbound & Outbound Logistics Work closely with Supply Chain Team to manage all inbound logistics from suppliers, ensuring efficient scheduling, customs compliance, and vendor accountability. Oversee outbound logistics for both B2B and DTC, ensuring cost-effective routing and on-time delivery. Build and maintain relationships with logistics partners (LTL, FTL, Flexport, parcel carriers, global freight forwarders). Develop KPIs and reporting structures for transit times, freight costs, and carrier performance. Systems & Process Management Lead strategy and administration of Warehouse Management Systems (WMS) and related technology. Partner with Finance and IT to ensure system accuracy, supporting 3-way match processes, inventory reconciliation, and order-to-cash workflows. Implement automation and system integrations to drive efficiency and scalability. Establish data-driven decision-making practices and operational reporting dashboards. Inventory Management Develop robust policies and procedures to maintain high levels of inventory accuracy across multiple channels. Oversee planning and execution of inventory transfers across warehouses, retail locations, Amazon, and other sales channels. Partner with merchandising, sales, and marketing to forecast demand and ensure inventory alignment with company objectives. Leadership & Team Development Lead, coach, and mentor warehouse managers, supervisors, and logistics teams. Build a culture of accountability, safety, and continuous improvement. Collaborate with leadership on strategic planning, growth initiatives, and cost optimization. Ensure operational teams are equipped with resources, training, and support to meet evolving business needs. QUALIFICATION REQUIREMENTS 10+ years of progressive experience in operations, warehouse, or supply chain management; 5+ years in a senior leadership role. Proven track record managing multi-site warehouse and logistics operations across B2B and DTC. Strong knowledge of WMS systems and inventory management best practices. Experience negotiating contracts and managing relationships with logistics providers (LTL, FTL, ocean/air freight, parcel). Strong analytical and problem-solving skills with experience implementing KPIs, reporting, and process improvements. Excellent leadership and communication skills with the ability to manage and develop high-performing teams. Ability to thrive in a fast-paced, entrepreneurial environment. Experience with big-box retailer compliance requirements (EDI, routing guides, delivery windows), through SPS ideally.
    $95k-170k yearly est. 2d ago
  • Director of Operations

    Adriana's 3.7company rating

    Senior operations manager job in Irvine, CA

    Our Compensation & Benefits: • Recognition: Join an environment where hard work is recognized, appreciated, and rewarded. • Comprehensive benefits package including medical, dental, vision and life insurance • Paid time off to recharge and maintain a healthy work-life balance • Retirement Plan (401k) • Performances bonus and incentives: Whether you are in sales or administrative role, you will have a real opportunity to earn bonuses and get recognized for your results. Our Company: At Adriana's insurance, we believe that empowering our Team members is the key to our success. We invest in our employees, offering training, career advancement opportunities, and a culture that champions both personal and professional growth. Our Philosophy is growing together! With over 30 years of success and more than 40 offices across Southern California, we are expanding and looking for motivated individuals to join our team. What we're looking for: We are seeking a Director of Operations who is systems driven performance and data literate to analyze and manage our company's daily activities, focusing on efficiency, productivity, and aligning operations with strategic goals by overseeing staff, budgets, processes (like production, sales, quality). This position also ensures that the management team is providing the necessary tools within reasonable time to support improved performance, reduction in cost, and promotions of products and services. This position is responsible for developing models and performance management reports in support of strategic initiatives. Being responsible for the preparation and review of key financial statements and reports, as well as daily, weekly, monthly, and annual performance reports for the business units. In addition, this position provides training and guidance and technical and analytical expertise. This role contributes to the MRM strategy through advanced data analysis and reporting, providing management with an effective way to quickly identify their team's performance across various KPIs, allowing them to make sound decisions to impact results.Key Responsibilities Performance Management & Reporting: Develop comprehensive models and performance management reports in support of strategic initiatives. Help identify behavior patterns and automate. Financial Reporting & Analysis: Take primary responsibility for the preparation and review of key financial statements and reports, as well as daily, weekly, monthly, and annual performance reports for various business units. Strategic Contribution: Contribute significantly to the overall MRM (Management Resource Management) strategy through advanced data analysis, ensuring data-driven insights are actionable and timely. Technical & Analytical Support: Provide training, guidance, and technical and analytical expertise to team members and management, fostering a culture of data literacy and accuracy. Process Improvement: Identify and implement process improvements that support enhanced performance, cost reduction, and effective promotion of products and services. Qualifications to Apply Experience: Proven experience in a financial analyst, data analyst, or performance management role, preferably within a related industry. Technical Skills: Advanced proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI) and experience developing complex performance reports and financial models. Analytical Prowess: Strong analytical and problem-solving skills with an ability to translate complex data into actionable business insights. Communication: Excellent communication and presentation skills, with a demonstrated ability to train and guide others and present findings to senior management. Education: A bachelor's degree in finance, Accounting, Business Administration, Economics, or a related quantitative field is required. A master's degree or professional certification (CPA, CFA, etc.) is a plus. Bilingual: in English and SpanishPerks & Benefits: 401(k) Paid vacation. On-the-job paid training to set you up for success. Career advancement opportunities with leadership development programs. Health, dental, vision, and life insurance. Employee discounts on car insurance, life insurance, DMV services, and more. Salary pay with bonuses
    $124k-172k yearly est. 4d ago
  • Senior Cost Manager

    Fortiva

    Senior operations manager job in Los Angeles, CA

    Job Title: Senior Cost Manager Salary: $170,000 - $180,000 Fortiva are delighted to be partnering with a forward-thinking Owner's Representative firm in Los Angeles to help recruit them a new Senior Cost Manager. This is a critical hire for my client, as they expand and grow into new territories across the US. As the Senior Cost Manager, you will work on a diverse array of projects across the state of California, regularly meeting clients and mentoring and growing the junior talent on the team. Projects span from new build and major developments, refurbishment and fit out, tenant fit out to project delivery and strategic planning. Key Responsibilities: Lead the development and delivery of detailed cost estimates, budgets, cost plans, RFPs, cash flow forecasts, risk registers, and value engineering studies across the full project lifecycle. Oversee and administer the requisition and payment application process, including lien waiver compliance, pay application review, and tenant improvement (TI) reimbursement tracking. Provide ongoing contract oversight to ensure commercial, financial, and performance obligations are met and proactively address potential risks or deviations. Direct industry benchmarking initiatives, including the identification, analysis, and application of relevant peer project data to support informed decision-making. Provide leadership and mentorship to junior and mid-level staff, ensuring the consistent delivery of high-quality cost documentation and professional development of the team. Manage multiple projects simultaneously across varying levels of complexity, or serve as the dedicated cost lead on large-scale, high-profile, or technically complex projects. Serve as a primary point of contact for clients, delivering clear, concise, and strategic presentations to owners, investors, lenders, and other key stakeholders. Produce accurate, market-driven estimates and cost analyses informed by current construction pricing, procurement strategies, and cost economics, requiring minimal adjustment and supporting design development decisions. Ensure projects are delivered in alignment with approved budgets, schedules, and quality standards, while maintaining a strong focus on value, risk mitigation, and financial performance. Key Requirements: Minimum of five years of progressive experience in cost management, estimating, or quantity surveying within the construction, real estate, civil engineering or development sectors. Strong command of construction methodologies, cost structures, procurement strategies, and project financial controls. Demonstrated experience working directly with owners, developers, general contractors, and design teams to lead cost planning, budgeting, and financial decision-making. Advanced expertise in cost control, change management, contract administration, and executive-level cost reporting. Proven ability to identify, evaluate, and manage project risks while providing practical, value-driven recommendations to clients. Exceptional analytical skills and attention to detail, with the ability to interpret complex financial data and exercise sound professional judgment. Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders and build long-term client relationships. Professional certifications such as RICS, AACE, CCM, or equivalent credentials are preferred. If interested, please send your resume to **************** I will then schedule an informal conversation to see how this role aligns with your future,
    $170k-180k yearly 3d ago
  • Paper Mill Operations Manager

    Korn Ferry 4.9company rating

    Senior operations manager job in Oxnard, CA

    Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an Operations Manager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations. The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success. Requirements: Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree 7+ years' experience leading power & turbine generator operations Proficient at managing outages, shutdowns and start-ups in a Paper Mill Proficient at managing, scheduling, and training multi-functional teams in a Union Environment SE# 510736747
    $93k-143k yearly est. 3d ago
  • Audit Senior Manager

    Solid Rock Recruiting LLC

    Senior operations manager job in Torrance, CA

    Job Title Audit Senior Manager Employment Type Full-Time, Exempt About the Firm Join a top-tier public accounting firm serving privately-held middle-market companies across industries including manufacturing, distribution, professional services, retail, and software. With a strong reputation for quality assurance services, the firm offers a collaborative culture, supportive leadership, and opportunities for career advancement. Position Summary As an Audit Senior Manager, you will lead assurance engagements, mentor and manage teams, and serve as a strategic advisor to clients. You'll work closely with firm Partners and clients to deliver high-quality audits and technical guidance while overseeing engagement economics and contributing to business development. Key Responsibilities Lead assurance engagements, including audits, reviews, and other financial reporting projects Supervise, review, and mentor audit teams, ensuring compliance with internal quality standards Collaborate with Partners on risk assessments, engagement planning, budgeting, and internal audit reports Serve as a technical accounting expert, applying GAAP to complex situations and authoring internal memos Manage client relationships, acting as the main point of contact and problem solver on engagements Monitor and report on team performance, providing coaching and feedback Ensure timely delivery of client deliverables and maintain high client satisfaction Oversee engagement profitability and billing Support recruiting, training, and firm leadership initiatives Stay current on regulatory and technical changes impacting assurance services Qualifications Bachelor's degree in Accounting or related field (Master's preferred) CPA license required 8+ years of recent public accounting experience, with at least 5 years in a supervisory capacity Proven ability to manage multiple engagements and teams effectively Strong technical expertise in GAAP and auditing standards Excellent communication, leadership, and client service skills U.S. work authorization required Technical Skills Proficiency in Microsoft Office Suite (especially Excel) Experience with ProSystems and QuickBooks is a plus Strong project management and delegation abilities Experience presenting to clients and leading internal training sessions Other Requirements Willingness to travel to client locations as needed Active role in business development and firm marketing initiatives Executive presence and strategic mindset 📩 Apply today by sending your resume to Rob@solidrockrecruiting.com to learn more! Direct Phone: 605-595-8018 #J-18808-Ljbffr
    $108k-155k yearly est. 5d ago
  • Senior Manager, Publishing (Games) Temp

    Skybound Entertainment

    Senior operations manager job in Los Angeles, CA

    Who We Are We are Skybound. We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices. From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough. Opportunity Skybound is looking for an owner-minded Senior Manager, Publishing to lead go-to-market efforts on Invincible VS and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem. As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond. You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role. Reports: This position will report to Skybound's Senior Director, Publishing (Games) Responsibilities Include: Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies. Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch. Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction. Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions. Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns. Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints. Use data and player research to inform marketing decisions and product feedback loops. Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI. Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise. Role Requirements: 6+ years of experience in brand, publishing or product marketing, preferably in the games industry. Demonstrated success launching and sustaining live digital products or services. A strategic thinker with hands-on experience turning insights into high-performing campaigns. Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals. Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns. A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision. Skilled in campaign planning, messaging strategy, and channel coordination. Game industry experience as both a professional and a player. Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment. Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus. Salary Range: $130,000 - $150,000 USD / Year Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on the circumstances of each role. Benefits Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. Company Overview Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible . Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres. Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes. The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean. Equal Opportunity Employer At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance. For more information on our Privacy Policy, visit: ***************************************
    $130k-150k yearly 1d ago
  • Event Operations Manager

    Good + Bar

    Senior operations manager job in Tustin, CA

    We're a premium alcohol-free beverage catering company serving Fortune 500 clients including Nike, Apple, Amazon, and Victoria's Secret. Our clients expect perfection, and we deliver. The Role We need a highly organized, self-motivated Event Operations Manager who can own the entire event lifecycle from planning through execution. This is NOT primarily a bartending job (though bartending skills are a bonus). This is an operations role for someone who thrives on logistics, preparation, and flawless execution. You'll be responsible for: Running our event operations system to generate prep and packing lists Shopping for event supplies and ingredients Preparing mixers, syrups, and beverage components to exact specifications Organizing, packing, and staging all equipment and inventory Setting up and managing beverage service at events Breaking down, cleaning, and restocking after events Maintaining our facility, equipment, and inventory Ensuring everything is always event-ready The Schedule Reality This is feast-or-famine. Some weeks you'll work 35 hours, others you'll work 12. If you need guaranteed 40 hours every week, this isn't the job. You're Perfect for This If You... Are obsessively organized and detail-oriented Work independently without constant supervision Thrive in variable, flexible schedules Have hospitality DNA and stay calm under pressure Take pride in creating flawless experiences Can lift up to 50 lbs and handle physical work Requirements Must Have: Valid California driver's license (clean record) Food Handler's Certificate (or willing to obtain) 21+ years old Flexible availability including evenings and weekends Strongly Preferred: Experience in catering, hospitality, or event operations Bartending experience or beverage service knowledge Inventory management experience Pay: $25-30/hour based on experience Location: Home base in Tustin, events throughout OC/LA area How to Apply: Please submit your resume and include: Brief intro - Why this interests you (3-4 sentences) Relevant experience - Hospitality, events, operations, bartending Availability to start Compensation requirements We'll respond to interested candidates with next steps. Good + Bar is an equal opportunity employer.
    $25-30 hourly 2d ago
  • Operations Manager

    Don't Be Sour

    Senior operations manager job in Los Angeles, CA

    The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout. This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence. Core Responsibilities 1. Building & Facility Operations Oversee all aspects of building maintenance, repairs, and upkeep Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management Conduct regular facility inspections and preventative maintenance checks Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password) Respond immediately to urgent facility issues and emergencies 2. Venue Representative & Client Management Serve as the Venue Representative / Site Rep for all events Once contract and payment are completed, introduce yourself via: Initial intro call Follow-up intro email Two weeks prior to event: Conduct prep call Complete Event Prep Form in HoneyBook Confirm all logistics, timelines, staffing, and special requests Build rapport with clients, planners, and vendors while protecting venue policies and standards Act as the on-site decision-maker and client-facing authority during events 3. Event & Venue Operations Support Ensure venue is fully operational and event-ready for all bookings Manage and train all Event Hosts / Site Reps Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage Monitor: Capacity and guest flow Safety and compliance Noise, elevators, restrooms, and common areas Troubleshoot issues in real time during events Each event requires: Site Rep / Venue Manager (Operations Manager or trained delegate) Security / Hosts Cleaning (during & post-event) A/V Engineer (if applicable) (Refer to the specific Venue Manual for staffing ratios.) 4. Staff Management, Scheduling & Conduct Schedule all event staff once event prep is completed (2 weeks prior) Ensure staff are briefed, trained, and aligned with SOPs Dress Code All staff: all black Security & A/V: formal black blazers No hats, scarves, bags, or noticeable accessories Staff Conduct Rules No alcohol consumption before, during, or after events Staff may not consume event food or beverages Staff may bring personal food/water and store in BOH only No guest engagement unless necessary for duties No phone use while on duty No accepting goods, favors, or participation in event activities 5. Standard Operating Procedures (SOPs) Create, document, train, and enforce SOPs for: Opening & closing procedures Event setup and breakdown Emergency protocols Security coordination Cleaning and sanitation standards Vendor and contractor access Staff conduct and escalation procedures Continuously improve SOPs based on feedback and post-event reviews. 6. Compliance, Safety & Risk Management Ensure compliance with building codes, fire safety, and health department regulations Manage permits and inspections as required Work closely with security teams to uphold safety standards Handle incident reporting and post-event operational reviews Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues) 7. Inventory & Asset Management Track all venue assets: furniture, fixtures, tools, equipment Maintain organized storage and BOH areas Ensure toiletries, supplies, and consumables are always stocked Place and manage supply orders proactively Prevent loss, misuse, or damage of venue property 8. Vendor & Budget Oversight Source, negotiate, and manage vendors and contractors Monitor operational spend and stay within approved budgets Submit invoices for approval related to operations and maintenance 9. Tools & Systems Must be proficient in: Trello - task management HoneyBook - CRM & event prep Tripleseat - Lillian venue events Google Workspace - documentation & communication Slack - internal communication Rentman - staffing & scheduling Venue Manuals Qualifications & Skills 3-5+ years experience in venue operations, hospitality, facilities, or event production Strong understanding of building systems and preventative maintenance Highly organized, proactive, and detail-oriented Calm under pressure; decisive and solutions-oriented Strong client-facing communication skills Confident managing staff, vendors, and security teams Comfortable creating systems, checklists, and documentation Flexible schedule including nights, weekends, and event days Success Looks Like Events run smoothly with minimal intervention from ownership Clients feel supported, informed, and confident Issues are solved before guests notice SOPs are clear, followed, and continuously improved Venue is clean, safe, compliant, and always guest-ready Ownership trusts this role to fully "handle it" end-to-end
    $67k-115k yearly est. 3d ago
  • Operations Manager - Process Automation

    RIS Rx 3.6company rating

    Senior operations manager job in Orange, CA

    Job Title: Operations Manager - Process Automation Reports to: VP, Operational Excellence About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.
    $99k-142k yearly est. 4d ago
  • Operations Manager

    Counter 4.3company rating

    Senior operations manager job in Santa Monica, CA

    About Us We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean. Position Overview We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues. Key Responsibilities Inbound Freight Management Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory. Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded. Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels. Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports. Customs & Compliance Coordination Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments. Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations. Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes. Receiving & Delivery Coordination Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations. Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees. Freight Claims Management File and Manage freight claims for any lost, damaged or delayed inbound shipments. Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits. Internal Orders Support Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders. Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments. Wholesale Logistics Operations Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts). Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks. Cross Functional Collaboration: Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs. Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives. Qualifications & Experience 4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred. Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required. Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity. Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred. Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions. Excellent written and verbal communication skills. Highly organized and process-oriented, with strong attention to detail. Ability to manage up and work independently while also supporting team execution. International experience is a plus, particularly in global supply chain management and logistics. Why Join Us? Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts. Fast-paced, collaborative work environment with opportunities for career advancement and professional growth. The opportunity to make a significant impact on a growing and innovative beauty brand. Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive. We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs. Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
    $43k-59k yearly est. 4d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Santa Monica, CA?

The average senior operations manager in Santa Monica, CA earns between $95,000 and $202,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Santa Monica, CA

$139,000

What are the biggest employers of Senior Operations Managers in Santa Monica, CA?

The biggest employers of Senior Operations Managers in Santa Monica, CA are:
  1. L.A. Care Health Plan
  2. Transdev Services, Inc.
  3. Marriott International
  4. La28
  5. CookUnity
  6. Samsara
  7. Deloitte
  8. Transdevna
  9. Whatnot
  10. sweetgreen
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