Operations Manager - Strategic Leadership Role with Team Support
Senior operations manager job in Los Angeles, CA
About Us:
We operate in the space of personal and leadership development and are seeking someone who values autonomy to shape their success while growing as a leader. We empower driven professionals to take charge of their operational roles in a manner that values autonomy, strategic impact, and meaningful leadership. This position offers the structure of an established professional community-with mentoring, collaboration, and a powerful support network-while granting you elevated control over results, client engagement, and operational excellence.
Responsibilities:
Establish and grow a robust client pipeline through targeted outreach and strategic communications.
Drive process efficiency, financial performance, and continuous improvement.
Serve as a trusted partner to clients-guiding journey mapping, operational planning, and performance management.
Support sustainable growth by managing performance metrics and adjusting strategies proactively.
Collaborate with a team of leadership professionals to access best-practice insights, tools, and support.
Skills and Experience:
Demonstrated capacity as a self-motivated leader with a strong sense of ownership.
A minimum of 5 years of full-time professional experience in operations, project management, or consulting.
Proficient in client relationship-building and operational oversight to drive measurable outcomes.
Excellent communication and stakeholder-engagement skills.
Confident managing your schedule and performance-with support infrastructure in place.
What's in It for You:
A high-impact role with significant performance incentives-your results drive your rewards.
Flexibility to manage your role with the right tools and connectivity in place.
Join an established community for professional growth and collaboration.
Access to strategic mentorship and knowledge-sharing across industry-leading peers.
Who You Are:
You're a seasoned operations or project leader ready to bring structure, clarity, and strategy to client engagements. You thrive when guiding outcomes, enjoy owning your performance, and value being part of a collaborative, high-performing professional community.
Senior Operations Manager
Senior operations manager job in Los Angeles, CA
New Office Location: Culver City, CA (December 2025)
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
5+ years in multi-store retail operations, with at least 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Director of Service Operations
Senior operations manager job in Irvine, CA
Job Title: Director of Service Operations
Employment Type: Direct Hire, Full-Time, Exempt
Pay: $130k-$150k + Annual bonus
About the Role
We are seeking a seasoned Director of Service Operations to lead multiple service functions across North America. This senior leadership role will oversee centralized departments including Training & Technical Support, Service Desk, Service Administration, and Continuous Improvement. Reporting to the VP of Service, you will set strategy, drive operational excellence, and ensure top-tier customer experience.
Key Responsibilities
Define and execute strategic plans for service operations aligned with organizational goals.
Oversee day-to-day operations, ensuring efficiency, compliance, and adherence to SOPs.
Lead and develop a team of managers and supervisors, fostering engagement and growth.
Monitor KPIs (e.g., AHT, NPS, resolution rates) and implement data-driven improvements.
Champion customer experience initiatives and manage escalated issues.
Optimize technology platforms (CRM, ERP, analytics tools) to enhance productivity.
Manage budgets, resource allocation, and cost-control measures.
Ensure compliance with quality standards and regulatory requirements.
Qualifications
Bachelor's degree required; Master's preferred.
10+ years in Service Operations, with at least 5 years in a leadership role.
Proven ability to translate strategy into actionable plans.
Strong analytical, problem-solving, and team leadership skills.
Experience with CRM, ERP, and reporting tools (e.g., Salesforce, SAP, Qlik).
Familiarity with training and development best practices.
Desired Skills and Experience
Service Operations Management
Strategic Planning
Customer Experience (CX)
Continuous Improvement
Technical Support Leadership
Training & Development
KPI Analysis & Performance Metrics
Budget Management
Process Optimization
CRM & ERP Systems (Salesforce, SAP)
Team Leadership & Coaching
Compliance & Quality Assurance
Operational Strategy Execution
Multi-Department Leadership
Service Desk & Technical Support Oversight
Technology Integration & Optimization
Customer-Centric Service Delivery
Data-Driven Decision Making
Global Service Standards Alignment
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Store Manager
Senior operations manager job in Manhattan Beach, CA
Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:
Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of:
80 holiday hours (this is a combination of fixed dates and floating holidays)
80 vacation hours (10 vacation days)
56 sick leave hours (7 sick days)
Competitive Medical, Dental & other wellness programs
Disability and Life Company Paid
401(k) Retirement Plan Options
Generous Employee Purchase Discounts
Free sleep set after 90 days of successful employment
Pay Range: The total estimated annual compensation, including base pay and incentives, is $ 80,000 - $ 105,000.
What You'll Do (Essential Duties and Responsibilities):
Maintain responsibility for the overall management and leadership of a Tempur Sealy retail store.
Maintain primary responsibility for the sales performance of the retail store.
Ensure that financial objectives and controls are consistently and correctly managed.
Manage the customer experience being provided by the sales team at all points in the sales process.
Recruit, hire, and be responsible for developing the sales team.
Provide the lead example in delivering premium customer service and building productive relationships.
Ensure that the sales team is appropriately trained to provide a premium customer-service experience.
Maintain high standards of visual merchandising and brand presentation at all times.
Drive brand awareness and brand advocacy in the store's local market and across the region.
Work with the Retail Stores Director to ensure appropriate performance goals are set and achieved for the store and for all team members.
Perform other duties as assigned.
What You'll Need (Qualifications):
A bachelor's degree is preferred.
4 years of retail experience, with 2 years of management experience.
Strong sales skills in a consultative environment
Demonstrated ability to effectively lead, direct, and train others in a store setting
Skilled at current best practice retail methods, procedures, and standards
Demonstrated team player able to both lead and follow
Flexibility in work schedule reflecting the needs and patterns of store hours
Fluency with current retail software / computer systems
Must be able to stand for long periods of time and occasionally lifting items with or without assistance.
Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Branch Operations Manager - HVAC
Senior operations manager job in Calabasas, CA
Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry. We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to do so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).
Benefits:
For information regarding our impressive benefits package, please visit our website at LII Benefits. We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.
What Drives Success
The person in this position manages and coordinates the activities of employees engaged in maintaining, servicing and installing commercial HVAC equipment and accessories. The manager is responsible for safety, labor productivity and efficiency, inventory management, customer satisfaction, employee retention and on-time arrival.
Duties include, but are not limited to:
Reads, analyzes and interprets written or verbal reports, correspondence or proposals and blueprints
Assists employees in diagnosing commercial HVAC equipment
Prepares estimates and proposals
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Requisitions and keeps inventory of tools, equipment and materials
Studies production schedules and estimates labor requirements for completion of job assignment
Directs employees engaged in dismantling, assembling and installing equipment
Interprets and communicates company policies to employees
Inspects and monitors work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
Ensures proper procedures are in place for reporting and managing accidents
Interprets specifications, blueprints and job orders to employees, and assigns duties
Establishes or adjusts work procedures to meet production schedules
Recommends measures to improve production methods, equipment performance and quality of product
Suggest changes in working conditions and processes to increase efficiency of branch, customer service or work crew
Analyzes and resolves work problems, or assists employees in solving work problems
Initiates or suggests plans to motivate employees to achieve performance goals
Maintains time and production records
Directly supervises four to ten employees
Carries out supervisory responsibilities in accordance with the company's policies and applicable laws
Supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Perform other duties as assigned.
What We Are Looking For
Associate Degree (A.A.) or equivalent education from a two-year college or technical school
5+ years related experience or equivalent combination of education and experience
HVAC industry technical knowledge preferred
P&L Management Experience with successful track record preferred
Ability to travel in local market on a regular basis; occasional overnight travel required
Ability to climb ladders
Moderate lifting (up to 50 pounds)
Computer skills; competent in MS Office software (Word and Excel)
Must achieve NATE certification in first full year as Branch Manager
EPA Certification: Type I and Type II or Universal Preferred
Positive mental attitude, self-motivated, self-starter, Competitive, High Energy, Ability to thrive in a fast pace environment, professional and punctual.
What We Offer
Compensation:
This is a salaried exempt role. The salary range for this role and market is between $70,000 - $80,000 annually. Factors that may affect the starting salary include geography/market and the individual's tenure, performance, skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual and monthly bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.
Benefits:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.
Our Culture:
At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers:
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Senior Freight Operations Manager
Senior operations manager job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
Vice President Operations
Senior operations manager job in Anaheim, CA
For over 35 years, Harris Spice has been a reliable resource for a full range of spices, herbs, and innovative seasoning blends. We own international facilities that service multiple channels of trade such as industrial bulk, food service, and retail, having supported some of the largest national brands. As a fast-growing business, we're looking for talented and diverse candidates to expand our business to the next level.
Position Overview/Job Summary:
The Vice President of Operations is a senior leadership role responsible for providing strategic leadership and oversight across Harris Spice's U.S. operations, with a focus on production planning & fulfillment, commercialization of new business, manufacturing operations, sales & operations strategy and CAPEX while driving operational excellence, profitability and fostering a high-performance culture. This role will ensure the business delivers on its commitments to customers, while optimizing people, processes, and assets for long-term success. The VP of Operations will work closely with senior leadership to integrate operational capabilities with business strategy, supporting both growth and efficiency.
Essential Functions:
• Develop and lead the company's operations strategy across production, supply chain, and commercialization of new business opportunities.
• Drive alignment between Sales, R&D, Supply Chain, and Manufacturing to ensure seamless commercialization of new products and accounts.
• Own the S&OP process, ensuring accurate demand planning, supply planning, and inventory strategies that balance cost, service, and working capital.
• Oversee day-to-day performance of manufacturing plants, ensuring safe, cost-effective, and efficient operations that meet quality and food safety standards.
• Partner with Plant/Director-level leaders to improve OEE, throughput, waste reduction, and labor productivity.
• Build a culture of safety, accountability, and continuous improvement across all facilities.
• Develops metrics, monitors performance and takes corrective measures when necessary.
• Plans and coordinates operational work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; consults with assigned staff, assists with complex/problem situations, and provides technical industry expertise.
• Develops capital budgets and manages capital projects to ensure that the company achieves targets for growth and profitability
• Oversees the operation and maintenance of all facilities.
• Develops and implements maintenance programs, standard operating procedures, and quality and productivity improvement initiatives to improve services, efficiency, and effectiveness of Operations.
• Ensure production planning processes align with customer demand, sales forecasts, and capacity constraints.
• Implement systems and KPIs to track on-time delivery, fill rate, forecast accuracy, and production adherence.
• Drive process discipline and data-driven decision-making throughout planning and operations.
• Lead cross-functional efforts (Sales, R&D, QA, Operations) to bring new business opportunities into production successfully.
• Ensure new customer and product launches are executed on-time, within budget, and at target margins.
• Evaluate scalability of new opportunities and adjust resource allocation accordingly.
• Develop and execute the annual CAPEX plan, ensuring resources are allocated to projects that deliver highest ROI.
• Oversee major capital investments, facility expansions, and technology implementations.
• Ensure compliance with safety, regulatory, and environmental standards in all capital projects.
• Develop and manage the annual operating and capital budgets.
• Monitor KPIs for production, supply chain, and commercialization to ensure financial and operational targets are achieved.
• Drive operational cost reduction and margin improvement initiatives.
• Build, coach, and mentor a high-performing operations leadership team.
• Partner with HR to ensure effective workforce planning, succession planning, and employee engagement.
• Foster a culture of collaboration and innovation across operations, sales, and supply chain teams.
• Own P&L responsibility for Operations, including budgeting, forecasting, and financial performance.
• Optimize cost structure by improving labor utilization, material yields, and overhead absorption.
• Oversee capital planning and execution (equipment upgrades, facility expansions, automation projects).
Skills & Qualifications:
• Bachelor's degree in business, engineering, food science, or related field; Advanced degree strongly preferred.
• 15+ years of progressive leadership in manufacturing/operations, including 5+ years at Director/VP level.
• Demonstrated experience leading production planning & S&OP processes, commercialization of new business (preferably in food/CPG industries), large-scale manufacturing operations, capital investments projects and utilization.
• Strong knowledge of food safety systems (GMP, HACCP, BRC/SQF).
• Proven ability to manage multi-site operations, budgets, and cross-functional teams.
• Track record of delivering operational improvements in OEE, cost, safety, and customer service.
• Excellent leadership, communication, and change management skills.
• Exceptional organizational, problem-solving, and decision-making abilities.
• Strong financial acumen, with experience managing budgets, margins, and operational P&L.
• Outstanding communication skills with the ability to represent the company professionally in client, vendor, and internal meetings.
• Demonstrated ability to build and lead high-performing teams, fostering a culture of accountability and collaboration.
• Bilingual English/Spanish highly preferred.
Physical Requirements:
• Must be able to work in a sitting or standing position for extended periods in a manufacturing environment.
• Manual dexterity to perform data entry functions.
• Ability to bend, pull, stoop, and reach to perform functions.
• Ability to lift up to 35 lbs.
• May be exposed to heat, fumes, noise, and humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.
The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.
Equal Employment Opportunity Statement
Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Operations Director - Luxury Homewear
Senior operations manager job in Los Angeles, CA
Loom Talent are delighted to be working exclusively on the recruitment of an Operations Director - Luxury Homewear, for a business based in Inglewood, Los Angeles.
Our client provides luxury products to their customers and provides a "white glove" service where quality and customer care is paramount.
As Operations Director - Luxury Homewear, you will be responsible for implementing key performance indicators and best practices to ensure effective operations across the warehouse and logistics teams.
Develop and implement operational processes and procedures that ensure the efficient and effective functioning of the business
Implement and monitor KPIs to measure the performance of the business and identify areas for improvement
Develop and implement best practices to optimise operations and reduce costs
Oversee the warehouse team, including receiving, inventory management and order fulfilment
Monitor client satisfaction by analysing data and surveys
Develop and maintain relationships with vendors and suppliers to ensure timely and cost effective cost of goods and services
Hiring and monitoring the duties of Operations Department Heads to ensure their alignment with strategic plans
Facilitate leadership development within the operations team
Lead with an innovative mindset, which enables unique solutions to operational deficiencies, budgeting limitations or employee complaints
Meet weekly with the Executive team to relay the progress of organisational strategies or address concerns about current procedures
Collaborates with other divisions and departments to carry out the organisation's goals and objectives
Maintain knowledge of emerging technologies and trends in operations management
Identify training needs and ensures proper training is developed and provided
To be successful in your application you should meet the following key requirements:
Bachelor's or master's degree in business administration or related field
Excellent interpersonal and communication skills
Minimum of 7-10 years of managerial experience
Proven strategic planning and budgeting experience
High level of competence in ERP systems and Microsoft Office Suite
Demonstrated experience in setting, monitoring and meeting quarterly and annual goals
Experience building and scaling teams and systems
High level problem solving skills
An entrepreneurial spirit
As Operations Director - Luxury Homewear, you will receive a competitive salary and benefits package. As part of a global luxury business the role may have a small amount of travel involved to New York and will support the oversees business in London.
Vice President of Operations
Senior operations manager job in Santa Fe Springs, CA
Vice President of Operations - Luxury Design & Manufacturing
About the Company
A leading global designer and manufacturer of luxury furnishings, our organization has set the benchmark for exceptional craftsmanship, timeless design, and impeccable service for over four decades. Serving discerning residential, hospitality, and commercial clients worldwide, we are dedicated to creating elevated experiences through design excellence and operational precision.
We are seeking an accomplished Vice President of Operations to drive strategic and operational excellence as we continue to grow and expand our legacy of quality.
About the Role
Based at our Southern California facility, the Vice President of Operations will oversee all operational functions, ensuring seamless performance and a client experience that reflects the elevated expectations of the luxury furnishings market. This role leads warehousing, logistics, transportation, quality assurance, and client services, driving continuous improvement while upholding the company's commitment to excellence.
You will oversee 4 direct reports and a team of 150+ professionals across multiple departments, ensuring that products and services meet the highest standards of quality and sophistication.
Key Responsibilities
Lead all operational areas, including warehousing, logistics, transportation, quality assurance, and client services.
Develop and implement strategies to optimize efficiency, productivity, and client satisfaction without compromising craftsmanship or quality.
Foster a culture of continuous improvement through lean management practices and operational excellence.
Oversee facility expansion and improvement initiatives to support company growth and evolving business needs.
Collaborate cross-functionally with supply chain, sales, and finance teams to align operations with broader business goals.
Monitor KPIs and performance metrics to identify opportunities for process optimization and cost control.
Ensure compliance with all safety, regulatory, and quality standards, maintaining best-in-class operational practices.
Qualifications
15+ years of progressive operations leadership experience, ideally within luxury furnishings, design-focused manufacturing, or high-end consumer goods.
Proven ability to manage complex warehousing and logistics operations centered around exceptional client experience.
Experience leading facility build-outs and scaling operations while maintaining brand integrity and quality standards.
Deep knowledge of lean operations, continuous improvement, and change management methodologies.
Bachelor's degree required; advanced degree preferred.
Strong ERP and logistics systems proficiency with a data-driven approach to operational decisions.
Hands-on, inspiring leadership style that fosters collaboration, accountability, and professional growth.
Why Join Us
This is a unique opportunity to join a globally recognized luxury brand with a longstanding heritage of design excellence and innovation. You'll play a key role in shaping the operational strategy, driving continuous improvement, and ensuring every aspect of our operations delivers the exceptional quality our clients expect.
Operations Manager
Senior operations manager job in Glendale, CA
Join a mission‑driven aerospace supplier fueling the future of critical systems. You will lead all facets of site operations and be the hands‑on driver of performance, quality, and culture. You will have direct impact, visibility to leadership, and the ability to build the foundation for scalable growth. This is not a spectator role - you will roll up your sleeves, lead change, and own results.
What's in It for You
Competitive base salary DOE with quarterly performance bonus (up to ~6 % of salary)
Comprehensive benefits: medical, dental, vision, life insurance, 401(k) match
Tuition assistance / reimbursement with progressive PTO & vacation accrual
Opportunity for visible influence, growth, and leadership development
Culture of loyalty, long tenures, and deep employee engagement
What You'll Be Doing
Lead end‑to‑end manufacturing operations (forging, machining, threading, finishing, inspection) to ensure delivery, cost, and quality goals are met
Instill and sustain Lean / Continuous Improvement practices (5S, Kaizen, SMED, value stream mapping) to reduce waste and elevate productivity
Design, monitor, and manage KPIs across Safety, Quality, Cost & Delivery (SQCD)
Coach, mentor, and lead production supervisors and frontline staff, instituting performance management and development frameworks
Implement cross‑training initiatives to boost flexibility and mitigate bottlenecks
Drive process improvement events, root cause analyses, and continuous improvement efforts
Collaborate with Quality & Engineering on audits, validations, corrective actions, and compliance (e.g. AS9100, NADCAP)
Partner with Supply Chain / Procurement to align materials flow, outsource processes, and vendor performance
Oversee safety, compliance, and environmental processes on the shop floor
Lead daily ops meetings, planning sessions, resource allocation, and capital/tooling investment decisions
Manage operations cost, budgets, and capital requests
Key Qualifications & Skills
7‑10+ years in operational leadership in a regulated manufacturing environment (aerospace, defense, precision components)
Hands‑on understanding of precision manufacturing: forging, grinding, threading, coatings, inspection
Track record managing multi‑shift operations and leading supervisors & shop floor teams
Deep experience applying Lean manufacturing and continuous improvement tools
Working knowledge of AS9100, NADCAP, or equivalently rigorous systems
Experience with ERP/MES systems (scheduling, MRP, production tracking)
Bilingual English / Spanish (essential for workforce communication)
Bachelor's degree in Mechanical, Industrial, or Manufacturing Engineering preferred
Strong organizational, interpersonal, and communication skills
Ability to handle an early start schedule (plant begins operations early)
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Operations Manager, Order Management - Americas
Senior operations manager job in Torrance, CA
About BRG Group
Over the past 80+ years BRG Group has grown to become an iconic global brand, delivering kitchen products to over 70 countries around the globe. BRG Group enhances people's lives through the delivery of brilliant innovation and thoughtful design based on deep consumer insights, empowering people to do things more impressively or easily than they'd thought possible in their own home and ultimately allowing them to "Master Every Moment".
A career at BRG Group is truly a one-of-a-kind experience. It's more than working for a global leader; it's an opportunity to be a part of something that impacts people all over the world.
About the role
About the role:
The Operations Manager, Order Management plays a key role in leading the order management teams across the U.S., Canada, and Mexico. This position drives accuracy, efficiency, and compliance in order fulfillment and claims management while ensuring customer satisfaction through proactive communication, team leadership, and process improvement. The successful candidate will align operational execution with company sales strategies to achieve service excellence and revenue goals.
Oversee order processing and fulfillment performance to ensure accuracy, timeliness, and alignment with vendor compliance and expectations.
Lead the chargeback and claims management process, ensuring all claims are submitted and resolved within vendor timelines.
Analyze customer scorecard data to identify trends, develop corrective actions, and improve KPIs through process optimization.
Serve as the main operational contact for sales, logistics, and customers across North America, ensuring timely and accurate communication.
Partner cross-functionally with Sales, Planning, Logistics, and Finance to resolve fulfillment barriers and improve order flow.
Coach, develop, and motivate the order processing team to achieve fulfillment accuracy and continuous improvement goals.
Evaluate and refine existing order management and ERP (D365) workflows to enhance visibility, automation, and reporting efficiency.
Drive a team culture of accountability, collaboration, and customer-first service excellence.
Requirements:
Bachelor's degree in Business, Supply Chain, or related field; or equivalent experience.
5-10 years of experience managing order processing, operations, or supply chain teams.
Proven experience working with major retailers (Amazon, Best Buy, Target, etc.) and understanding of vendor compliance requirements.
Knowledge of organizational effectiveness, customer service management, and process improvement principles.
Experience managing remote teams across multiple regions (U.S., Canada, Mexico).
Strong leadership, communication, and analytical skills with the ability to prioritize effectively.
Proficiency in Microsoft Office (Excel, Outlook, Word) and familiarity with ERP/EDI tools such as Microsoft Dynamics 365.
Preferred Qualifications
Experience with chargeback and scorecard management for major retailers.
Working knowledge of 3PL, EDI and TMS systems.
Advanced proficiency in Microsoft Dynamics 365 or similar ERP systems.
What Success Looks Like
≥ 98% order fulfillment accuracy and on-time delivery across regions.
Zero missed claim dispute deadlines and reduced chargeback losses quarter over quarter.
High-performing team recognized for proactive communication and customer-first culture.
Implementation of measurable process improvements that increase accuracy and efficiency.
Operations Manager
Senior operations manager job in Gardena, CA
Core Requirements:
Bachelor's degree
5+ years of supervisory experience in manufacturing
Experience in leading 100+ people
Hands-on knowledge of manufacturing processes
Analytical and organizational skills
Preferred Requirements:
Process improvement skills: Six Sigma, Lean Manufacturing
High energy and the ability to work flexible hours
Strong computer skills: MS Word, MS Excel, MRP
Lead a 70-person team in driving quality, on-time delivery, and continuous improvement. Own production schedules, develop and empower your workforce, and make a measurable impact. This role has a high ceiling for growth and a bonus opportunity.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Manage all production-related activities throughout the facility.
Develops, maintains, and reports production-related information regarding efficiencies and labor utilization.
Provide leadership on major issues facing the organization and understand all aspects of the business.
Proactively lead continuous improvement initiatives.
Monitors manpower requirements to ensure that production quotas are met.
Support deployment of manufacturing operations strategy, control systems, tools, and metrics to accurately measure progress, identify root causes of processes, production capacity, quality, and staffing issues, and develop/implement corrective action plans.
Follow the escalation process when problems arise regarding safety, maintenance, equipment, or materials
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
Director of Operations
Senior operations manager job in Carson, CA
Who we are
We are the leaders in the fresh prepared food manufacturing industry. We are fast developing a strong presence in the US as we continue to disrupt the eating habits of US consumers. We are passionate about the food we make and demand for our products is high. You may not know our Bakkavor name but our customers are some of the best known grocery chains across the globe.
In total, we have 19,000 employees worldwide. Here in the US we are playing an instrumental part in driving change in fresh prepared foods to some of the major retailer chains and in the UK we are the market leader in all categories we serve.
Our mission is: to develop and produce innovative, commercially successful, great-tasting food that offers choice, convenience and freshness to people around the world.
Our values are:
Respect & Trust Each Other
Be Proud Of What We Do
Keep The Customer At The Heart Of What We Do
Get It Right, Keep It Right
Position Summary
In collaboration with the General Manager, the Sr. Director of Operations will work to develop and deliver the three-year strategy to achieve $150M of Sales in line with the business' growth strategy. This requires creating business plans and building infrastructure to deliver sustainable profitable growth as the business expands.
Key Accountabilities and functional responsibilities
Responsible for direct leadership of 6 to 8 Production Supervisors and 2 Shift Operations Managers responsible for 200 - 300 production employees
Establish a vision and executable strategy focused upon 5 key imperatives (SQDCP) -
Safety: focusing on leading indicators and concern reporting to drive a no injury culture.
Quality: All products are completed the right way the first time, every time
Delivery: Every customer is delighted by our world-class customer service.
Cost: We deliver our EBIT target, outpacing inflation through: Process efficiency, Cost Reduction and Continuous Improvement
People: Up skill operations team, drive engagement, improve recognition & communication
Work proactively with and effectively engaging functional counterparts to ensure overall organizational success.
Define and implement a strategy for Manufacturing Excellence based upon The Bakkavor Operating System (BOS) and Lean methodologies to create a continuous improvement culture.
Collaboratively engage with the site executive leadership team to establish a future state road map that defines capital, labor, process capability and capacity aligned to business growth plans.
Create and communicate a vision for the operation. Provide leadership and set clarity of direction to the Operations team.
Will play a key role in creating, communicating, supporting, and owning the operational vision aligned to the goals of the business. This position manages multiple departments including production, warehousing, materials handling, and inventory control.
Overall responsibility for development and delivery of the operations strategy to achieve sustainable business growth, and profitability.
Maintain a safe regulatory compliant working environment and to achieve overall business objectives including safety, quality, delivery, productivity, and lean directives, as set forth by the business.
Acting as a coach, mentor, and role model for his or her direct reports, as well as the Company's ethics and values; maintaining the highest corporate governance principles.
Training, developing, and mentoring reporting personnel to provide promotable candidates for Bakkavor.
Leads with Human Resources all initiatives pertaining to training and development, recruiting, retention, employee relations and developing the business culture, according to Bakkavor values and standards.
Inspire, motivate and develop the team to ensure they meet their own potential, needs and standards of the business and succession planning requirements of the business and US Group.
Ensure personal development plans are in place and regularly reviewed to confirm progress is aligned with business and individual needs.
This position provides oversight and guidance to staff members to ensure the manufacturing of quality food and is responsible for identifying product that does not meet the food safety and quality requirements of the company and preventing its distribution.
Acts as Operation liaison during 3rd party audits and regulatory visits/inspections.
Works cross functionally with Technical team to achieve exceptional technical and food safety performance including GMP scores and microbiological results.
Minimum Requirements
Bachelor's degree in Engineering or Business or equivalent experience
Minimum 8 -10 years' experience in Manufacturing, with experience in food manufacturing
Expert knowledge of LEAN principles and continuous improvement methodology and demonstrated track record of successful implementation
Working knowledge of FDA, USDA and OSHA regulation as well as GMP manufacturing practices
Travel Required: 10-20% (Domestic)
DISCLAIMER
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
SAP Operations Manager
Senior operations manager job in Los Angeles, CA
Job Title: Sr. Manager, Operations
Long Term
The Sr. Manager, Operations is a strategic, cross-functional leader reporting directly to
the Director of Engineering, ERP Platform & Integration. This role uniquely spans the
three engineering verticals, BASIS, Integration, and Cloud/Platform, and is responsible
for driving operational excellence, system reliability, and cross-domain alignment.
The successful candidate will play a crucial role in understanding the interdependence
and operational nuances across these areas, ensuring seamless coordination and
optimized performance. They will bring a modern mindset, a strong leadership
presence, and the ability to navigate complex technical environments with empathy,
clarity, and precision.
This role collaborates closely with engineering leads, TPMs, and the Technical
Documentation Specialist to ensure environments are well-documented, compliant, and
scalable. Additionally, the Sr. Manager will represent Enterprise Technology across
Operations & Technology, fostering strong cross-functional relationships, managing
vendor coordination, overseeing environment governance, and delivering insightful
operational reporting.
Key Responsibilities
Operations Leadership
• Establish and lead cross-functional operational initiatives across Platform,
BASIS, and Integration, while managing a team of contractors and service
providers.
• Anticipate and optimize resource needs, including identifying performance
gaps, staffing requirements, and opportunities for efficiency.
• Develop and maintain environment management standards, including
release controls, patches, and transport processes.
• Ensure timely application of system patches, including security updates, to
maintain platform stability, compliance, and protection against
vulnerabilities.
• Oversee high availability and performance of systems through proactive
monitoring and incident response coordination.
Program & Process Management
• Establish new operational processes and standards to support the needs
of a newly formed company, including designing, implementing, and
evolving workflows that enable scalable, efficient, and resilient operations.
• Build with agility and adaptability in mind, enabling the organization to
respond effectively to evolving business priorities and strategic growth
opportunities.
• Partner with TPMs and PMO to align operational activities with project
timelines and business priorities.
• Drive continuous improvement in operational workflows, including
automation and tooling enhancements.
• Support Day 1 readiness and post-launch stabilization efforts.
Governance & Compliance
• Collaborate with the BASIS Security Engineer to ensure compliance with
SOX, GDPR, and internal controls.
• Own the organization and upkeep of operational documentation, ensuring
it is created when needed, logically structured, consistently maintained,
and easily accessible to relevant stakeholders.
• Track and report on operational KPIs, technical debt, and modernization
opportunities.
Cross-Functional Collaboration
• Act as a liaison between Platform, BASIS, and Integration teams to ensure
seamless coordination.
• Engage with vendors and service providers to manage SLAs and
operational dependencies.
• Support executive reporting and decision-making through clear summaries
and operational insights.
Qualifications
• 8+ years of experience in enterprise IT operations, preferably in SAP or
ERP environments.
• Demonstrated ability to lead with empathy, foster collaboration across
diverse teams, and communicate technical concepts with clarity and
influence.
• Experience navigating change and ambiguity in transformation
environments, and a commitment to continuous learning and professional
development.
• Strong understanding of infrastructure, integration, and platform
operations.
• Proven ability to lead cross-functional teams and manage complex
technical programs.
• Familiarity with compliance frameworks (SOX, GDPR) and operational
governance.
• Excellent communication and documentation skills; experience with
Confluence, Jira, and visualization tools.
Regional Director of Operations
Senior operations manager job in Compton, CA
Regional Director of Operations - West Coast
SpeedX is expanding rapidly across North America, and we're looking for a results-driven Regional Director - West to lead operations, growth, and performance across multiple sites in the region.
In this key leadership role, you'll oversee branch operations, drive profitability, and build strong teams that deliver exceptional results. You'll partner closely with senior leadership to execute regional strategy, optimize performance, and strengthen client relationships across the Midwest.
What You'll Do:
Lead, coach, and develop branch and regional leaders to achieve performance goals.
Drive operational excellence, efficiency, and financial performance across all sites.
Expand market presence through strategic business development and customer partnerships.
Collaborate with senior executives to execute long-term growth strategies.
Ensure compliance, safety, and quality standards are consistently met.
What We're Looking For:
8+ years of leadership experience in logistics, transportation, or a related industry.
Proven ability to manage multi-location teams and deliver measurable results.
Strong financial, analytical, and people-leadership skills.
Strategic mindset with a hands-on approach to execution.
Bachelor's degree in Business, Supply Chain, or related field preferred.
Why SpeedX:
Competitive salary and performance-based bonus, with exceptional growth opportunities as we continue to scale nationally and globally.
Surgical Center Manager
Senior operations manager job in Beverly Hills, CA
Insight Global is seeking to hire a Surgical Center Operations Manager for a boutique Surgical Center that is a fully accredited cosmetic surgery facility in Beverly Hills. We deliver exceptional patient experiences and surgical outcomes through a high-touch, system-driven approach. With one operating room, a dedicated surgeon, and a growing team, the center is entering a new phase of expansion-building scalable processes, optimizing performance, and strengthening brand presence across California's premium aesthetic market.
The Surgery Center Operations Manager is the central operational leader responsible for the smooth daily running of the center and the foundation for future growth. This role blends hands-on operational oversight with strategic execution, ensuring the center operates safely, efficiently, and profitably. The Manager will collaborate closely with the Managing Director, Medical Director, and patient care team to uphold standards of operational excellence, compliance, and confidentiality-while positioning the center for multi-site expansion across the U.S.
Required Skills:
Bachelor's degree in Healthcare Administration, Business, or related field (MBA preferred).
Minimum 5 years' experience managing operations in a cosmetic surgery, aesthetics, or ASC environment.
3+ years of management experience
Proven track record in scaling operations or managing multiple clinics.
Experienced in people management, conflict resolution, and KPI-driven performance culture.
Proficient in EMR/PM systems, CRM platforms, and Microsoft/Google productivity tools.
Responsibilities can include:
Operational Leadership
Oversee day-to-day operations of the surgery center and front office.
Manage patient flow, scheduling, pre-op/post-op coordination, and resource allocation.
Ensure compliance with all safety, infection control, and accreditation standards (AAAASF / Quad A / CDPH / HIPAA / OSHA).
Maintain equipment maintenance logs and ensure timely service of all critical systems.
Conduct regular spot checks on patient flow, communication logs, and system access to ensure no client data breaches or foul play.
Keep the center survey ready at all times and lead readiness for accreditation renewals or inspections.
Governance, Confidentiality & Compliance
Uphold strict confidentiality of systems, data, and client information.
Protect marketing and CRM-generated leads to ensure they remain within the company ecosystem and are not leaked or diverted to independent contractor surgeons.
Conduct periodic audits to verify compliance with data security and confidentiality agreements.
Escalate and address any breaches or irregularities immediately and discreetly.
Support the Managing Director in maintaining internal controls and regulatory documentation.
Team Management & Performance
Lead, mentor, and develop a high-performing administrative and clinical team.
Approve and manage staff timesheets, attendance, and payroll submissions in accordance with company policies.
Conduct annual performance reviews, setting measurable goals and improvement plans.
Build a culture of accountability, respect, and continuous improvement.
Address performance or behavioral issues directly and constructively-including with surgeons, independent contractors, and staff-while maintaining professionalism and fairness.
Not afraid of healthy confrontation, able to mediate disputes and protect company standards and integrity.
Financial & Business Operations
Manage budgets, purchasing, and vendor relationships under the direction of the Managing Director.
Track and report weekly KPIs (OR utilization, consult-to-book ratio, cancellations, DSO, and revenue metrics).
Drive efficiency through continuous process improvement and resource optimization.
Support monthly and quarterly business reviews, vendor negotiations, and financial forecasting.
Growth & Strategic Development
Partner with marketing and patient advisors to maximize patient conversion, retention, and satisfaction.
Safeguard marketing-generated customers and ensure transparent reporting of all consults and bookings.
Collaborate with leadership to implement best practices across upcoming acquisition sites.
Be willing and available to travel within the U.S. to support new site launches, audits, or integration projects. Travel, lodging, and related expenses (T&E) will be covered by the company in accordance with company policy.
This position is a long-term contract with the potential of conversion. The compensation for this roll is from $40 - $48 per hour.
Operations Manager
Senior operations manager job in Oxnard, CA
Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an Operations Manager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations.
The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success.
Requirements:
Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree
7+ years' experience leading power & turbine generator operations
Proficient at managing outages, shutdowns and start-ups in a Paper Mill
Proficient at managing, scheduling, and training multi-functional teams in a Union Environment
SE: 510736747
Hotel General Manager
Senior operations manager job in Santa Monica, CA
Who We Are
Somnium Hospitality Group is a boutique Hotel management company with a portfolio across the United States. Our mission is to shape impactful environments with meaningful experiences where dreams connect to vision and performance. The Somnium experience is one where we live as cultural ambassadors to inspire an environment of belonging and purpose.
We are seeking an innovative and forward-thinking General Manager to launch our iconic and newly branded property in Santa Monica. This visionary role will bring to life a refined and curated boutique hotel experience through a modern Southern Californian lens. The properties Spanish Revival architecture and lush gardens underscore a focus on a Mediterranean way of life, where wellness is reflected in all aspects of this historic private sanctuary.
From our garden entrance to our peaceful living room, and throughout each unique flat, our interiors are full of soul and charm. The property reflects a timeless style infused with individuality. As thoughtful stewards of a genuine landmark, The property will seamlessly meld the past with present, creating a rich atmosphere where guests can breathe, share laughter, engage in wellness and experience historic Southern California.
Purpose of the Role
Our worldly and well-traveled guests will visit our historic property expecting a refined, sophisticated, peaceful environment with wellness amenities and curated experiences that provide a sense of luxury, focus, and relaxation. The General Manager is a visionary leader responsible for ensuring every aspect of the guest's experience is executed with precision, personalization, and genuine hospitality. This role oversees the full operation of the property, driving performance across all departments to achieve excellence in service, wellness programming, financial success, and team engagement. With a focus on building and sustaining the properties iconic name and brand, the General Manager ensures that the overall experience not only meets but exceeds the expectations of our discerning clientele.
Key Responsibilities:
Provide strategic leadership and direction to all property departments, ensuring seamless daily operations and uncompromising guest experiences.
Uphold and advance the company and property standards, creating an environment of personalized service that consistently exceeds guest expectations.
Serve as the face of the property, fostering deep and meaningful relationships with guests, owners, community partners, and key stakeholders.
Drive overall financial performance through effective revenue management, cost control, and strategic business planning.
Cultivate a culture of excellence by inspiring, mentoring, and developing a high-performing leadership team and staff.
Design and execute wellness programs, on-site facilities, and guest experiences aligned with the properties vision and brand.
Oversee all standards and service protocols, ensuring flawless execution across every touchpoint of the guest journey.
Collaborate with Corporate Sales, Marketing, and Revenue teams to maximize market share, attract high-value clientele, and grow properties brand and prestige.
Ensure full compliance with all legal, safety, and operational standards.
Lead property-wide initiatives focused on innovation, wellness, sustainability, and seamless overall guest and employee experience.
Attend industry events, community functions, and with ownership position the Villa as an innovative, visionary market leader.
Qualifications
Over 10 years of leadership experience within the luxury hospitality segment with a proven track record of managing and developing high-performing teams to achieve business objectives with innovation and creativity.
Extensive experience overseeing daily operations, ensuring seamless guest experiences and driving efficiency across all departments, including front office, housekeeping, food & beverage.
Strong ability to develop and manage budgets, analyze financial performance, and implement strategies to maximize revenue and profitability while controlling costs.
Adept at building relationships with stakeholders and conflict resolution, while maintaining high standards of service and guest satisfaction.
Physical Requirements
Ability to move, lift, carry, push, or pull up to 20 pounds without assistance.
Requires prolonged standing, sitting, walking, bending, twisting, stooping, and reaching.
Must have visual acuity, hearing, and manual dexterity for essential job functions.
Reasonable accommodation will be provided for qualified individuals with disabilities.
Compensation & Benefits
Full-time, exempt position.
Comprehensive benefits package, including medical, dental, vision, paid time off, and professional development opportunities.
Legal & Compliance Statements
Work Authorization: Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of employment.
EEO Statement: Somnium Hospitality Group is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or reproductive health decision-making.
ADA Accommodation: Applicants requiring accommodation in the application or interview process may contact [HR email/phone].
Legal Operations Manager
Senior operations manager job in Newport Beach, CA
# **Legal Operations Manager**## at### **Description**PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Key Responsibilities Oversight of Legal Operations Services Serve as the primary liaison and single point of contact for legal operations service provider engagements, coordinating scope, timelines, and deliverables. Initial focus areas include vendor contract administration and BDC/operating company eligible asset testing and joint transaction exemptive order conditions oversight Act as the first escalation point for service provider teams to ensure timely issue resolution Define, monitor, and enforce SLAs Oversee efficiency and digitalization initiatives across engagements and ensure milestones are met Privacy Operations Function Support Provide regular operational support for the Privacy Operations function Conduct annual privacy risk reviews of vendor contracts Manage ongoing privacy assessments for vendor contracts Facilitate employee privacy training Produce periodic privacy incident reports Drive privacy-related project management Legal Operations Digitalization Support digitalization and efficiency programs for the Legal department Coordinate with technology and AI solutions partners on managing and prioritizing the book of work Assist with the scoping and planning of new projects Qualifications Bachelor's Degree (required) Paralegal Certificate (preferred) Minimum of 5 years of law firm/in-house legal or paralegal experience or other relevant experience Very detailed oriented Strong written, verbal and interpersonal communication skills with an ability to communicate effectively Effective collaborator across departments, contributing to a positive, high-performing team culture Ability to manage multiple priorities and deadlines in a fast-paced environment Ability to work independently on complex tasks Ability and comfort interacting with all levels of management, including senior stakeholders Experience with implementing workflows Experience with change management Intermediate knowledge of MS Word and Excel desired PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 150,000.00 - $ 225,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at ************ and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days. We believe that active management is the responsible way to invest our clients' assets in fixed income. For 50 years, we have worked relentlessly to help millions of investors pursue their objectives - regardless of shifting market conditions. Our clients rely on an investment process that has been tested in virtually every market environment. Bringing together our investment professionals from across the globe, PIMCO's investment process is designed to promote fresh ideas and differing points of view. We innovate to give our clients an edge. Innovation has long been part of the fabric of PIMCO's culture. Explore how we assess shifting risks and opportunities to build forward-looking solutions for investors.##PIMCO is a global leader in active fixed income. With our launch in 1971 in Newport Beach, California, PIMCO introduced investors to a total return approach to fixed-income investing.In the 50+ years since, we have worked relentlessly to help millions of investors pursue their objectives - regardless of shifting market conditions. As active investors, our goal is not just tofind opportunities, but to create them. To this end, we remain firmly committed to the pursuit of our mission: delivering superior investment returns, solutions and service to our clients.Active ManagementWe take an active approach to fixed income investing - one in which we express high convictionviews without allowing any single risk to dominate returns. Over our 50 year history, we have found this helps us to deliver positive outcomes for investors and avoid outsized risks that maybe inherent in passive approaches.Tested ProcessWe have a proven ability to help investors navigate shifting investment conditions - including times of market stress. Honed over decades, our process has helped millions of investorsmanage risks and pursue returns over meaningful time periods.Culture of InnovationFinancial markets are changing rapidly and it is crucial for investors to adapt. That is why innovation is part of the fabric of our culture. Importantly, we develop solutions based on investors' needs and investing opportunities - not on near-term asset-raising potential. And we invest in top technology, tools and resources to help them succeed.
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Store Manager (Restaurant / Fast-Casual Dining)
Senior operations manager job in Irvine, CA
Now Hiring: Store Manager - Irvine, CA
$25-$30/hour | Direct Hire | Full-Time
We're looking for an experienced and passionate Store Manager to join a modern Chinese mini bowl kitchen that blends authentic flavors with fast-casual convenience.
This is a great opportunity to lead a growing team, deliver excellent guest experiences, and help shape the brand's continued success in the U.S.
Position Details
Location: Irvine, CA
Type: Full-Time, Direct Hire
Schedule: 45-50 hours weekly (overtime paid; no benefits in the first year)
Key Responsibilities
Oversee daily store operations (opening, closing, service flow, quality control)
Manage and train staff to maintain high service standards
Ensure food safety, cleanliness, and inventory accuracy
Handle scheduling, labor management, and store sales goals
Partner with regional operations and HQ for marketing and reporting
Lead by example - build a motivated and positive team culture
Requirements
2+ years of experience in restaurant or café management
Strong leadership and communication skills
Knowledge of POS systems (Toast experience a plus)
Bilingual (English/Chinese) preferred but not required
Passion for food, people, and growth within a fast-paced brand
Compensation & Perks
$25-$30/hour + performance bonus
Paid time off and employee meal benefits
Career growth opportunities within the company group
📩 Interested? Apply directly or send your resume to ************************** to learn more!
#NowHiring #RestaurantJobs #StoreManager #FoodService #IrvineJobs #HospitalityCareers #Leadership #ChineseCuisine #FastCasualDining #HiringAlert