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Senior operations manager jobs in Scranton, PA - 263 jobs

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  • General Manager

    Movement Search & Delivery

    Senior operations manager job in Mountain Top, PA

    **This is an On-Site role in a manufacturing setting** Salary Expectations: -200-220k -80K+ bonus Keys to this role: -Engineering background and degree preferred (BSME) or other technical degree -Experience in Metals (foundry/forging would be applicable) -Strong leadership and a focus on accountability Summary The General Manager is responsible for all aspects of manufacturing functions. The GM must review standard procedures within the business to ensure the introduction and adoption of new and modern approaches to leadership, communication, quality control and cost. The individual will plan, organize, measure and direct all manufacturing operations of the company to ensure an on-time delivery of products that meet customer's requirements. A data-driven mindset is key in this position.
    $48k-93k yearly est. 3d ago
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  • Director of Operations

    McLane 4.7company rating

    Senior operations manager job in Jessup, PA

    Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Operations Director provides leadership and guidance for DC operational functions such as Transportation, Warehousing, facilities management, building layout, racking and systems, inventory management, and quality assurance. They plan, organize, manage, and support the projects and activities required for the DC with the training, tools, facilities and equipment necessary to support growth, QA compliance and continuous improvement towards productivity and service levels. Benefits you can count on\: Day 1 Benefits\: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance Paid time off begins day one. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Director of Operations II\: Participate in the development of overall business planning and supply chain planning strategies and develop explicit goals and strategies closely linked to the overall business planning and supply chain process. Coordinate with Corporate Operations Support staff on strategies to improve service levels and Key Performance Indicators (KPIs). Provide leadership for the Transportation and Warehouse departments. Communicate the status of activities and results on an ongoing basis. Ensure all affected location and functional interests are represented and addressed; develop/recommend alterations to procedures and best practices where warranted. Understand, articulate, and execute all QA criterion set forth in supply chain processes. This position has additional duties. Special projects may be assigned at the position supervisor's discretion. Qualifications you'll bring as a Director of Operations II\: 3+ Have a bachelor's degree in Logistics, Business, Accounting, or a related field. Have at least 5 years of experience in all facets of the foodservice distribution Industry, preferably in the QSR sector. Accounting, planning, and analytical experience is required. Preferred experience with AS/400 systems, JDE, EXCEL, Microsoft Word, and Access programs; XATA, PeopleNet or similar programs. Have a detailed understanding of financial statements and resulting cost implications. Be able to identify financial issues and provide cost effective solutions. Be able to use IT systems to generate and evaluate key performance data. Have experience with multi-shift, 6- to 7-day operations. Have management experience with large DC and driver workforces (200+). Ability to cultivate and manage relationships with customers (100+, comprising 1,000-2,000 stores) and maintain high visibility with major customers, co-ops, and corporate customers. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Teamwork oriented Organized Problem solver Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $84k-142k yearly est. Auto-Apply 6d ago
  • Senior Operations Manager

    Shipmonk 4.2company rating

    Senior operations manager job in Pittston, PA

    We are seeking a Senior Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More. What you'll do: * The Senior Operations Manager establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current * Ensures the physical condition of the warehouse and equipment is properly maintained * Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons * Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales * Our Senior Operations Managers will ensure a safe operation of the warehouse including meeting company standards for sanitation, maintenance, security, and housekeeping * Effectively manages the budget and P&L of the operation * Ensures operational excellence in all warehouse areas, related equipment, and systems * Partners with others to maintain the proper layout of warehouse and product placement * Senior Operations Managers are responsible for Monitoring and ensuring facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity * Ensures accurate timekeeping for direct reports and reporting teams * ShipMonk's Sr. Ops Managers will lead cultural change within facilities whenever necessary * Ensures compliance as applicable * A top priority for our Senior Operations Managers is to participate in the interviewing, hiring, and training of supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture * Addresses complaints and resolves problems * Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct What you'll need: * Ideally, our Senior Operations Managers will have a Bachelor's degree from a 4-year college or university or equivalent experience in Supply Chain Operations, Fulfillment Center Operations, or Distribution Center Operations * Sr. Ops Managers are required to have a minimum of 6 to 8 years related experience and/or training, or an equivalent combination of education and training * Experience with warehouse management systems * ShipMonk prefers that all Senior Operations Managers have experience with labor management systems and productivity initiatives * Senior Operations Managers will set themselves apart by having Lean Six Sigma certification * All Operations Leadership must be proficient with enterprise technology systems such as Advanced Excel, Outlook/Gmail, Project Management Software, Warehouse Management Systems (WMS), and Process Workflow creation * Ability to effectively present information and respond to questions from groups of managers, clients and, internal and external customers * It is strongly preferred that our Senior Operations Managers have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form * Senior Operations Managers should have experience leading teams of 40+ employees, building layers of leadership to support employees down to the associate level, and extensive experience with performance management of those direct reports We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term. * Seniority Level Mid-Senior level * Industry * Transportation, Logistics, Supply Chain and Storage * Employment Type Full-time * Job Functions * Distribution * Skills * Training * Microsoft Excel * Operations * Appraising * Microsoft Outlook * Sanitation * Management Systems * Warehouse Management Systems * Performance Appraisal
    $109k-152k yearly est. Auto-Apply 1d ago
  • Director, Regulatory Policy Research and Operations

    6084-Janssen Research & Development Legal Entity

    Senior operations manager job in Columbia, NJ

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Communications & Corporate/External Affairs Job Sub Function: Government Affairs & Policy Job Category: People Leader All Job Posting Locations: Raritan, New Jersey, United States of America, Washington, District of Columbia, United States of America Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine Johnson & Johnson Innovative Medicine R&D is recruiting for a Director, Regulatory Policy Research and Operations. This position is a hybrid role and can be located in Raritan, NJ or Washington, D.C. The Director, Regulatory Policy Research and Operations will be accountable for leading and coordinating scientific research and intelligence activities for Global Regulatory Affairs (GRA) as part of the Global Regulatory Policy and Intelligence (GRPI) group. The role also supports functional governance and team management activities, partnering closely with the Head, GRPI. The Director will lead a small team and drive research efforts across GRPI advancing regulatory policy strategies supporting Johnson & Johnson Innovative Medicine. The work informs creation of policy approaches, helps with decision making, and advances our overall strategic approach. Key to that is collecting, analyzing, organizing, and presenting data about global regulatory programs, issues, and opportunities. This individual will serve on the GRPI Leadership Team, contributing to strategic planning and decision-making processes. Principal Responsibilities: Scientific Research Support: Lead, provide, and coordinate scientific research support for GRA and GRPI policy positions and initiatives. Utilize scientific and policy expertise to offer comprehensive research and policy support to GRPI leaders and policy leaders. Regulatory Intelligence Oversight: Oversee the regulatory intelligence function, ensuring that the team provides timely and relevant insights. Coordinate and manage training programs related to regulatory intelligence. Research Coordination: Conduct or coordinate research for various outputs including publications, presentations, and policy positions. Ensure research activities align with organizational goals and regulatory requirements. Policy Team Support: Support the policy team's coverage of trade association policy activities and other external policy groups as needed, ensuring alignment with company objectives. Policy Tools and Strategies: Create and implement tools and strategies to develop and align policy priorities, strategic plans, and other policy documents. Commenting Program Coordination: Manage GRPI efforts related to commenting programs, developing and submitting company perspectives on health authority documents and global initiatives. Governance: Support the Head GRPI with functional governance activities including strategy and goal setting, resource management, capability building, and overall team engagement. Website and Tools Management: Oversee the GRPI website and related tools, ensuring they are up-to-date and effectively support GRPI activities. Manage meeting logistics and communication activities. Project Management: Provide project management, process, and change leadership for GRPI-driven initiatives. Team Supervision: Supervise a small team responsible for regulatory intelligence, communications, and operational support for GRPI. Functional Leadership: Serve as a member of the GRPI Leadership Team (LT), contributing to strategic planning and decision-making processes. Cross-Functional Collaboration: Work with cross-functional leaders and partners to advance policy initiatives, ensuring coordination and alignment across the organization. Qualifications: A minimum of a Bachelor's degree in a scientific or technical discipline is required. An advanced degree (Master's, PharmD, Ph.D.) in a scientific or technical discipline is preferred. A minimum of 10 years of experience in the pharmaceutical industry or Contract Research Organization (CRO) is required. A minimum of 4 years of experience in Regulatory Affairs or with Regulatory Policy is required. A minimum of 4 years of direct people management experience is required. Experience working at a major health authority (e.g., FDA) is preferred. Solid understanding of the global regulatory environment, including the U.S., European Union and Asia Pacific, is preferred. Understanding of global regulatory systems is preferred. Knowledge of healthcare policy landscapes is preferred. Experience with digital health and/or artificial intelligence (AI) is preferred. Strong computer skills, with the ability to work with programs such as Smartsheet and SharePoint, required. Must have excellent oral and written communication skills. Must have strong negotiation and stakeholder management skills. The ability to lead cross-functional initiatives and influence decision-making in a matrixed organization. This position will require minimal travel. The anticipated base pay range for this position in U.S. locations is $150,000 to $258,750. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year For additional general information on company benefits, please go to: ********************************************* The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. This job posting is anticipated to close on January 28, 2026. The Company may however extend this time-period, in which case the posting will remain available on *************************** to accept additional applications. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. #LI-Hybrid Required Skills: Preferred Skills: Advocacy Communications, Budget Management, Coaching, Corporate Communications Strategy, Corporate Management, Developing Others, Government Relations, Inclusive Leadership, Leadership, Negotiation, Organizational Communications, Public Affairs, Regulatory Development, Regulatory Environment, Relationship Building, Representing, Resource Planning, Stakeholder Engagement The anticipated base pay range for this position is : $150,000.00 - $258,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: - *********************************************
    $150k-258.8k yearly Auto-Apply 5d ago
  • Senior Restaurant and Operations Manager

    Daveandbusters

    Senior operations manager job in Lehigh, PA

    THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager. What we are looking for! You love working in a fast-paced, multi-faceted restaurant/entertainment scene You can communicate with the team members and guests in a way that inspires FUN! You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance You have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture Requirements: 21+ years of age 5+ years of Restaurant/Hospitality Experience Proficient in managing the cost of goods sold and labor Strong business acumen Ability to lead a team to create a memorable guest experience The ability to work weekends, nights and holidays Not afraid to work in a fast-paced, noisy environment with distracting conditions What will you be doing daily? Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets Ensure the execution of staff training programs Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience Deliver an unparalleled guest experience through the best combination of food, drinks, and games Maintain a safe and secure environment for all guests and staff Continuously improves operational execution through attention to detail and adherence to operating standards and procedures PERKS! Competitive salary Quarterly bonus program Health, Dental, Vision, Long & Short-term Disability Employee Assistance Program Buster's Legacy Fund (Supports team members during difficult times) 401K matching plan FREE food FREE gameplay Large leadership team = multiple managers per shift FUN work environment Grow your career! Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 57443 - 67581 We are an equal opportunity employer and participate in E-Verify in states where required.
    $104k-147k yearly est. Auto-Apply 16d ago
  • Head of Money Out/Disbursements Operations

    Ascensus 4.3company rating

    Senior operations manager job in Dreher, PA

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. The Head of Money Out Operations is responsible for leading several teams of associates and developing strong working relationships with our internal clients. This position will be involved in defining the operational (Money Out) strategies to efficiently meet client expectations; developing the process and implementation of an annual business plan; maintaining a high level of customer service; developing and maintaining strong operational controls; recruiting and coaching leadership staff; crafting long-term strategic planning; and creating and monitoring budgets. The role will drive continuous improvement and fundamentally transform the day-to-day business overseeing strategic objectives, regulatory activities, and technological innovations to better the business. ***There is only one position. Preference is candidate to be Hybrid to Dresher PA or Newton, MA locations. *** Relocation assistance is available. Responsibilities: Team Leadership: Develop, and implement the annual business plan; communicate to leadership and ensure understanding of the plan and alignment to the work and measurables Motivate, lead and support leadership team and associates to provide excellent associate direction. Ensure talent development and training to respond to clients in a professional and consultative manner. Partner with leaders to ensure the creation and management of team deliverables, ensuring that quality and production service level objectives are consistently met or exceeded. Provide balanced feedback to leadership regarding performance and areas of improvement, motivation of team and support of the associate experience and empowerment Conduct regular staff meeting with leadership and teams providing updates and receiving feedback. Provide guidance and support empowerment for leaders to mitigate and address escalated issues. Develop leadership competencies, expertise, ability, and experience for career pathing within Ascensus. Support team in escalating awareness broadly across appropriate teams' issues requiring resolution; partner with internal departments to deliver timely resolution. Actively seek out ways to improve associate satisfaction and deliver results. Serving Clients: Act as senior leader for clients and advisors looking for executive presence in plan level issue situations, audits, and service meetings. Serve as senior decision maker on escalated items. Drive leadership in monitoring and achieving daily production commitments, SLA and metrics as well as workflows in order to meet operational service commitments. Develop professional relationships with internal teams and stakeholders to ensure alignment of approach and satisfaction Strategic Activities: Collaborate with internal clients Employer & Sponsor Services, Participant Services, Relationship Management and Sales to building services and support processes. Align department priorities to execute on business plan objectives to maximize revenues, client retention and organic sales. Team with executive leadership and peers to create strategy and vision for the Client Operations organization. Develop project plans and teams to achieve strategy and vision. Develop and drive efficiency plays and enhancements leveraging all Ascensus capabilities to achieve with automation or process refinement Process and Business Management: Own budget planning and align current and future planning activities against budget expectations. Ensure that the team's decision-making processes are guided by data, real time metrics and capacity analysis. Educate and empower leadership team on best practice talent strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives. Document, Maintain and Revise operational workflows and Service Standards Monitor and actively manages department expenses and revenue generating activities to meet budget. Identify areas of improvement within Ascensus platform including workflows, policies, technology, products etc. Develop improvement plans, gain support and execute. Work with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for changes and help implement. Responsible for protecting and securing all client data held by Ascensus to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client. Maintain and establish the environment enabling Operations teams to live by the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture. Additional Requirements: Bachelor's degree in business administration, Management, Finance or equivalent work experience 10 years' industry experience (with money out/disbursements) and at least 8 years of leadership experience of leadership roles and functions Demonstrated ability to lead with strong management skills Excellent written and oral communication skills Professional demeanor and experience with client meetings Excellent analytical and problem-solving skills Must be detail oriented and be able to work well within given timeframes and standards Familiarity MS-Office software applications, including Excel, PowerPoint, Word, & Visio (familiarity with Access preferred) The national average salary range for this role is $150K-190K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
    $150k-190k yearly Auto-Apply 22d ago
  • Regional Operations Director

    Maybrands

    Senior operations manager job in Dallas, PA

    Requirements · Proven experience as a successful Regional Operations Director. · Effective interpersonal skills, including the ability to build effective work relationships, provide feedback, and coach and develop leadership talent, including the development of new team leads and new managers. · Strong financial background and understanding of P&L's and possess the ability to demonstrate analytical skills in interpreting results and turning analysis into successful action plans for the divisions of Operations. · Understanding of business functions such as HR, Operations, Finance, Development, Marketing, etc. · Demonstrable competency in strategic planning and business development. Qualifications and Experience · Working knowledge of data analysis and performance/operation metrics. · Working knowledge MS Office. · Outstanding organizational, communication, people, and leadership abilities. · Excellent interpersonal and public speaking skills. · Aptitude in decision-making and problem-solving. "You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees."
    $81k-127k yearly est. 9d ago
  • Operations Manager

    Smurfit Westrock

    Senior operations manager job in Delaware Water Gap, PA

    Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Position: Operations Manager Job Code: MOPOM5 + Sr. Mgr, Mfg Ops Location: Delaware Water Gap, PA The Opportunity The Operations Manager is responsible for managing the safety, reliability, cost, quality, productivity, and employee engagement in a goal-oriented environment. The position is responsible for the operations of the Stroudsburg mill in Delaware Water Gap, PA and reports to the General Manager. How You Will Impact Smurfit Westrock * Provide leadership to mill personnel to ensure overall safe operations by driving toward a 100% safe work environment by leading safety culture, systems, and processes. * Facilitate an environment where safety is our priority. * Effectively manage production performance * Effectively create an environment of teamwork * Planning and controlling production performance * Troubleshooting quality and operational issues and developing systems and structures to avoid reoccurrences * Establish high level of performance by setting key departmental goals and objectives * Monitoring compliance with standard operating procedures * Ensuring quality systems are supported, in place, and comply with required customer specifications * Identifying long term departmental improvement opportunities * Ensure environmental compliance with federal, state, and local statutes, and Smurfit Westrock environmental standards * Operate in a manner that meets customer expectations * Support Continuous Improvement activities and champion the overall improvement of the mill's cost position * Supports the development of operational forecasts and budgets to improve mill profitability * Drives systematic improvement in mill operations and other mill processes like communications, safety, quality, employee engagement * Develop leaders through training, stretch assignments, feedback, the performance management process, etc. * Build positive relations with employees and union leaders based on the Smurfit Westrock values of Safety, Integrity, Respect, and Loyalty What You Need To Succeed * Bachelor's degree in an engineering discipline is highly preferred * Minimum 10 years of experience in Pulp and Paper manufacturing leadership roles preferred * Strong leader with demonstrated communication skills and a high sense of urgency and attention to detail * Ability to direct continuous improvement in all areas, but with special emphasis on safety, environmental, quality, production, and cost * Must possess excellent interpersonal skills with the ability to interface with employees at all levels of the organization * Must have excellent oral and written communications skills * Excellent problem-solving skills * Excellent planning, organizational, time management and prioritization skills * Proficient computer skills (MS Office, MS Project, JD Edwards, etc.) Competencies * Safety - Exhibits strong competencies in Safety Mindset and has a thorough understanding of safety policies and procedures. * Ability to Execute - Targets and achieves results, sets and accomplishes challenging goals, prioritizes and manages tasks effectively, maintains an organized system to monitor progress, overcomes obstacles, accepts accountability, sets standards and responsibilities. * Champion of & Adaptor to Change - Drives continuous improvement while managing expectations and results. Able to quickly adapt to changing circumstances and accelerate the change within themselves, their work group, or the organization; challenges the status quo and creatively identifies opportunities for improvement. Demonstrates a constant commitment to do things better. * Customer Focused - Understands and works to meet customer requirements. Listens to and responds to customer's needs; builds relationships with and gains trust of customer by always meeting commitments. * Decision Making/Judgment - Recognizes problems and responds by systematically gathering information and weighing options. Able to sort through complex issues, seek input from others and addresses root cause of issues. Makes timely and accurate decisions. Uses consensus when possible and clearly communicates decisions to others. * Initiative - Tackles problems and takes independent action. Seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, and demonstrates a bias for action without being prompted. * Problem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues. Can simplify and process complex issues and information, understand the difference between critical details and unimportant facts, can analyze data/information and draw accurate conclusions. * Influence & Persuasion - Able to exhibit a 'can-do' approach and inspire associates to excel, uses competition to encourage others, develops performance standards and confronts negative attitudes. Develops a team spirit and uses tact when expressing ideas or opinions. Presents new ideas to authority figures and adapts presentations to suit a particular audience. Responds to objections successfully. * Quality - Attentive to detail and accuracy; is committed to excellence. Continuously looks for improvements, seeks opportunities to increase effectiveness and efficiency. * Integrity - Able to be tactful, maintain confidence, and foster an ethical work environment. Prevents inappropriate behavior by coworkers, gives proper credit to others and handles all situations honestly. * Communication - Able to clearly present information through spoken or written communication; read and interpret complex information; talks with employees, customers, and suppliers, and has strong listening skills. What We Offer * Corporate culture based on integrity, respect, accountability, and excellence. * Comprehensive training with numerous learning and development opportunities. * An attractive salary reflecting skills, competencies, and potential. * Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more! * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
    $66k-106k yearly est. 60d+ ago
  • Weekend Night Shift Material Operator

    Midway Staffing

    Senior operations manager job in Scranton, PA

    Schedule: Day & Nights Saturday to Monday, 6:00 - 6:30 Pay: $18.00-$18.53 , Weekly PAY Position Type: Weekend Shift, Full-Time Experience Required: Minimum 2 years hands-on experience with high reach forklifts, stand up forklifts, or riding electric pallet jacks Job Summary:We are currently seeking a skilled and safety-conscious High Reach, Stand Up, & Riding Electric Pallet Jack Forklift Operators to join our team for a weekend shift in Taylor, PA. The ideal candidate will have solid experience operating high reach forklifts or riding electric pallet jacks in a warehouse setting and demonstrate a strong commitment to safety, efficiency, and teamwork. Immediate start available for qualified candidates.Key Responsibilities: Operate high reach forklifts to pull and store materials accurately and safely Use riding electric pallet jack for case picking and building pallets of merchandise Stage materials for orders and shipments Use RF Scanner to scan merchandise in warehouse management system Conduct routine equipment inspections and report maintenance needs Maintain a clean and organized work area Follow warehouse safety procedures and guidelines at all times Assist with general warehouse duties as needed Job Requirements: Must be able to speak, read, and write English Minimum 2 years of hands-on experience operating high reach forklifts or riding electric pallet jacks Must have experience in warehouse or distribution center environments Ability to work a 12-hour weekend shift (Saturday to Monday, 6:00 AM - 6:00 PM) Strong attention to detail and safety Reliable and punctual with a strong work ethic Ability to lift up to 50 lbs. and work in a fast-paced environment Forklift certification preferred but not required (training may be available for the right candidate) Contact InformationApply Today at www.midwaystaffing.com. or text 708-501-6179 What We OfferMidway Staffing offers a comprehensive benefits package offering Medical, Dental, Vision and Life/AD&D benefit options to all eligible employees About Midway StaffingMidway Staffing is a dynamic and rapidly growing enterprise dedicated to connecting top talent with leading organizations. Specializing in innovative staffing solutions, we are committed to delivering exceptional service to both clients and candidates. With a strong presence spanning multiple locations nationwide and recognition on the prestigious Inc. 5000 list of Fastest-Growing Private Companies in America from 2019 to 2024, Midway Staffing exemplifies excellence and growth. We are equally dedicated to fostering internal development and supporting career advancement opportunities for our team members.Midway Staffing is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at HR@midwaystaffing.com Include the nature of your request and your contact information, and we will be happy to assist you.
    $18-18.5 hourly 12d ago
  • Operations Manager II

    Communitycare 4.0company rating

    Senior operations manager job in Wilkes-Barre, PA

    Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes Provides administrative leadership assistance to the operations of assigned department(s). Responsible for business and market development and all regulatory activities. Job Duties: Provides operational accountability and administrative leadership for assigned areas. Serves as department liaison with outside constituents and as an active participant in assigned management forums. Collaborates in developing, revising, and auditing all department policies and operational procedures. Develops business plans (i.e. budgets, facilities and capital analyses, market analyses, growth plans, operational contingency plans, information systems). Oversees the development and implementation of all strategic and tactical operational plans. Responsible for the financial performance of all assigned areas. Develops, implements, and achieves budgets and provides input into business plans, financial pro-formas, and operational contingency plans. Implements activities and tools that consistently educate and focus staff on key performance indicators. Facilitates active engagement and communication with department staff via formal meetings and informal interactions. Handles all employee relations activities (i.e. coaching, counseling). Assists with related activities for physician staff. Assesses staff and facilitates skill development for all personnel as needed. Leads and monitors annual staff patient safety education. Directs and monitors ongoing compliance with regulatory requirements in collaboration with performance improvement staff. Monitors all incidents, and ensures all events are reported immediately. Directs department activities to meet patient access and efficiency goals. Guides outpatient care management activities. Participates on teams designed to improve care. Directs preventative maintenance and repair of facilities, equipment and grounds, monitors and maintains interior and exterior cleanliness and aesthetics of facilities, and implements appropriate security measures. Coordinates purchasing activity, including but not limited to monitoring inventory and supervising the ordering of items as needed. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Registered Nurse in the State of Pennsylvania is strongly desired for this role. Education: Bachelor's Degree- (Required) Experience: Minimum of 3 years-Healthcare (Required), Minimum of 3 years-Managerial/Supervisory (Required) Certification(s) and License(s): Skills: We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
    $50k-73k yearly est. Auto-Apply 60d+ ago
  • Sr Manager, Inventory Management (East)

    Kehe Food Distributors 4.6company rating

    Senior operations manager job in Lehigh, PA

    Why Work for KeHE? * Full-time * Pay Range: $104,400.00/Yr. - $153,120.00/Yr. * Shift Days: , Shift Time: * Benefits on Day 1 * Health/Rx * Dental * Vision * Flexible and health spending accounts (FSA/HSA) * Supplemental life insurance * 401(k) * Paid time off * Paid sick time * Short term & long term disability coverage (STD/LTD) * Employee stock ownership (ESOP) * Holiday pay for company designated holidays Overview Good people, working with good people, for our common good. Sound good? KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you! Primary Responsibilities The Sr Inventory Manager will be responsible for overseeing inventory management operations across assigned distribution centers, ensuring accuracy, efficiency, and compliance with corporate standards. This leader will drive process improvements, maintain strong controls, and support cross-functional collaboration to optimize inventory performance, reduce inventory loss and damage, and enhance service levels. The Senior Inventory Manager will serve as a key business partner to operations and supply chain mentoring and developing inventory teams to achieve excellence. As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE's Mission, Vision, and Values. Essential Functions DUTIES, TASKS AND RESPONSIBILITIES: Leadership & Oversight * Build and manage day-to-day inventory control measures and activities to ensure accuracy, compliance, and timely resolution of discrepancies. * Translate corporate inventory management objectives into site-level execution. * Establish accountability metrics for cycle counts, inventory adjustments, salvage, and disposition practices. Cross-Functional Collaboration * Partner with Supply Chain Planning, Transportation, Site Operations, and Supplier Management to proactively address inventory challenges and opportunities. * Support supplier compliance programs related to packaging, barcode standards, and pallet configurations. * Collaborate with IT and WMS/ERP teams to optimize system performance and reporting. Process Management & Continuous Improvement * Implement standardized procedures for salvage, UDRS, and other inventory disposition processes. * Identify root causes of inventory inaccuracies and lead countermeasure initiatives. * Leverage data analytics to monitor trends, forecast risks, and drive long-term improvements. Team Leadership & Development * Lead a team of Inventory Managers and functional specialists, fostering a culture of accountability, collaboration, and continuous learning. * Coach and develop team members to strengthen technical knowledge, cross-functional problem-solving skills, and leadership capabilities. Performance Management * Own key performance indicators (KPIs) related to inventory accuracy, shrink, supplier compliance, salvage recovery, and customer satisfaction. * Monitor and report on KPIs such as inventory accuracy, shrink, supplier compliance, damages and salvage. * Regularly communicate performance trends, risks, and improvement initiatives to senior leadership. * Drive accountability for meeting operational and financial targets related to inventory control. SKILLS, KNOWLEDGE AND ABILITIES: * Strong track record of improving inventory accuracy, reducing shrink, and driving operational efficiency. * Working knowledge of WMS/ERP systems, inventory control processes, and supplier compliance standards. * Excellent analytical, problem-solving, and communication skills. * Ability to lead and develop a team of managers and professionals. Minimum Requirements, Qualifications, Additional Skills, Aptitude EDUCATION AND EXPERIENCE: * Bachelor's degree in Supply Chain Management, Business, Operations, or related field. * 7+ years of experience in supply chain, distribution, or inventory management, including 3+ years in a leadership role. PHYSICAL REQUIREMENTS: The position requires periodic domestic travel, estimated at approximately 30% annually. Requisition ID 2025-28283 Equal Employer Opportunity Statement KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.
    $104.4k-153.1k yearly Auto-Apply 29d ago
  • Senior HVAC Manager

    Thompsonfirstgroup

    Senior operations manager job in Bangor, PA

    Job Description Thompson First Group is seeking a Senior HVAC Manager for permanent opportunity for a local client in Bangor, PA. The Senior HVAC Manager will schedule, oversee, and at times perform installation, qualification and maintenance of plumbing, gas, heating, ventilation and refrigerant based units for all company facilities. Major Roles and Responsibilities Organize and lead team of HVAC technicians and plumbers Schedules the install of new heating, ventilation, air conditioning and refrigerant based units Schedules the install of ductwork and thermostats to control HVAC systems Schedules routine maintenance on HVAC systems to ensure they operate properly Inspects and troubleshoots problems with existing HVAC units Schedules the install of replacement parts on exiting HVAC units Reviews part lists submitted by direct reports Complies with company and industry safety standards Interacts with other trades to ensure effective communication for the execution of all projects Assists maintenance department with qualified processes and related equipment. Provides support in the qualification of new processes and related equipment. Assists in performing scheduled equipment preventive maintenance. Assists other operation employees as needed. Maintains good housekeeping practices. Wears appropriate PPE for the duties being performed Other duties may be assigned as deemed appropriate by management Qualifications Successful completion of vocational school or technical college or apprenticeship program; or at least three years of experience via on-the-job training required Must have experience with industrial/commercial HVAC operations Ability to understand directions and read blue prints Ability to solve mathematical problems quickly and accurately Ability to properly care for and use tools of the trade Thorough understanding of carpentry principles and methods Must have manual dexterity, a good sense of balance and excellent hand-eye coordination Work well as part of a team Detail Oriented Ability to learn cGMP and safety programs. Thompson First Group is an equal opportunity employer and participates in E-Verify. All applicants will be considered for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
    $92k-132k yearly est. 8d ago
  • General Operator

    Alleima

    Senior operations manager job in Clarks Summit, PA

    Job Title: Entry-Level General Operator Industry: High-Quality Stainless Steel Tube Manufacturing We are hiring Entry-Level General Operators to join our unionized manufacturing operation. This is an excellent opportunity for individuals who take personal responsibility for their work and have a desire to deliver consistent high-quality results and want to build a long-term career in manufacturing. Responsibilities: Assist in the production of high-quality stainless steel tubes Operate and support manufacturing equipment (training provided) Perform hands-on tasks including material handling, inspection, and finishing Follow safety procedures and quality standards Maintain a clean and organized work area Work as part of a team to meet production and quality goals Qualifications: High school diploma or GED required Entry-level position - no prior manufacturing experience required Experience working with hands or tools is a plus Strong attention to detail and commitment to quality Reliable, punctual, and eager to learn What We Offer: Union position with competitive wages ($20.34/hour with progression to $21.85/hour) Free medical benefits Generous 401(k) plan Gain Share and Bonus Opportunities Paid time off Paid on-the-job training Stable, long-term employment Opportunities for advancement We care: We take pride in what we do. We care about our customers, our people, the environment, the communities in which we operate and the future we share. We deliver: We deliver on our commitments, with a solution-oriented mindset, we enable our customers to be their very best: more efficient, profitable, and sustainable. We evolve: We constantly evolve. Together we take the lead to advance materials, ambitions, industries, ourselves - and societies for the better. At Alleima, our mission is much more than delivering high-quality products, technology, and processes. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally. If you are motivated, dependable, and focused on quality workmanship, we encourage you to apply and join a skilled union workforce. Are you a hands-on problem solver who thrives in a dynamic environment? At Alleima, we value the power of action and the fulfillment of bringing concepts to life. Join us and be part of a team where every contribution counts. Apply today and help us shape the future!
    $20.3-21.9 hourly Auto-Apply 8d ago
  • Assistant Director of Athletics for Internal Operations

    Misericordia University 3.7company rating

    Senior operations manager job in Dallas, PA

    The Assistant Director of Athletics for Internal Operations is responsible for assisting the Executive Director of Athletics & Recreation with organization and administration of the program of intercollegiate athletics. Responsibilities include providing the Executive Director of Athletics & Recreation and staff with leadership for the long-range planning and direction of the athletics program. Supervision of assigned head coaches. Responsible for the coordination of all athletics events including supervision over the Coordinator of Athletics Operations. Responsible for all athletics facilities. Education: Bachelor's Degree from a four-year college or university. Master's Degree from an accredited four year college or university preferred. Experience: Minimum two years of experience in athletic administration. (Equivalent combinations of education, licenses, certifications and/or experience may be considered.)
    $61k-72k yearly est. Auto-Apply 27d ago
  • OPERATIONS MANAGER

    Direct Staffing

    Senior operations manager job in Mountain Top, PA

    Mountain Top, PA Aerospace / Aviation / Defense EXP 5-7 yrs DEG Bach RELO BONUS Job Description. We are a leader in the manufacture of flash-welded and cold-rolled rings for jet engine and gas turbine applications, is seeking an Operations Manager to oversee its two sites in Northeast Pennsylvania. The 90,000 sq. ft. facility in Mountaintop consists of approximately 100 unionized hourly employees and the 35,000 sq. ft. Tru Form facility, located in Wilkes-Barre consists of approximately 50 non-union hourly employees. Each site has an Area Manager that reports to the Operations Manager, who is responsible for the manufacturing activities as a whole. The Operations Manager assures that production variable cost and productivity goals are met or exceeded, improves on-time delivery to customers to targeted level and adheres to process control/quality criteria so as to reduce rework and scrap. We have an annual sales volume of approximately 130 million. ESSENTIAL JOB FUNCTIONS: * Interface and work with key staff positions: Materials Management, Sales/Customer Service, Product Engineering, Quality, Accounting, HR, IT, etc. * Drive cost reduction and continuous improvement in the attainment of corporate goals. * Employ lean techniques and 6 sigma methodology. * Responsible for cost control and budget attainment. * Meet required customer shipping schedules. * Establish working relationship with Union leadership. * Establish and execute capital planning efforts supporting manufacturing. * Develop strategies to achieve operational objectives for daily, weekly, monthly and quarterly targets. * Ensure consistent quality standards are satisfied and operational procedures are followed throughout the manufacturing process. * Identify new opportunities and associated initiatives that will drive optimization in the process and manufacturing methodologies. * Identify and respond to actual and potential operational constraints and develop the necessary corrective actions. * Foster an environment of positive employee relations with open communication channels and employee involvement. * Manage direct reports, which include Area Managers and Production Controller. Serve as a Mentor to interns and development program participants. QUALIFICATIONS and EDUCATION REQUIREMENTS: * B.S. or advanced degree (engineering or business degree preferred). * Minimum of 5 years manufacturing experience, preferably with capital intense metal forming/manufacturing operations. * At least 2 years at senior level managerial responsibility with P/L responsibility. * Maintenance experience is desired (Hydraulic, mechanical or electrical) * Strategic planning experience and analytical problem solving skills. * Excellent communication, interpersonal and teambuilding skills. * In depth knowledge and experience in lean manufacturing practices. * Theory of Constraints experience. * Self motivated and achievement oriented. * A demonstrated ability to hold direct reports accountable. * Working knowledge of MS Office and mainframe spreadsheets & databases. SCREENING QUESTIONS Does the candidate have at leat a Bachelor's degree? Does the candidate have at least 5 years of manufacturing experience? Does the candidate have at least 2 years of senior level managerial experience with P/L responsibility? Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc
    $66k-105k yearly est. 1d ago
  • Office Manager: Sales, Customer Experience, and Employee Operations

    Lawn Doctor 4.3company rating

    Senior operations manager job in Stroudsburg, PA

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working. This position requires strong attention to detail. The Office Manager serves as a central point of contact between clients, team members, and leadership to ensure efficient communication and workflow. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager or in lawn care is desirable. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Manage daily activities of Customer Service Representatives If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer a competitive salary, commission and benefits. Compensation: $18.00 - $25.00 per hour Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $18-25 hourly Auto-Apply 41d ago
  • Office Manager: Sales, Customer Experience, and Employee Operations

    Lawn Doctor of Stroudsburg-Bangor

    Senior operations manager job in Stroudsburg, PA

    Job DescriptionLawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working. This position requires strong attention to detail. The Office Manager serves as a central point of contact between clients, team members, and leadership to ensure efficient communication and workflow. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager or in lawn care is desirable. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Manage daily activities of Customer Service Representatives If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer a competitive salary, commission and benefits.
    $34k-59k yearly est. 28d ago
  • Skatium Operations Manager

    Haverford Township 3.4company rating

    Senior operations manager job in Shavertown, PA

    Job DescriptionSalary: Bring Your Leadership to the Ice! Are you ready to take center ice in a role that blends operations, customer experience, and community engagement? The Skatium of Haverford Township is seeking adynamic Operations Manager to lead the charge in delivering an exceptional skating experience. From managing a high-energy team to ensuring flawless ice conditions and hosting exciting events, this position is perfect for a proactive leader who thrives in a fast-paced environment. If youre passionate about sports, skilled in operations, and eager to make an impact, we want you on our team! The Skatium Operations Manager is responsible for overseeing the daily operations of our ice-skating rink, ensuring a safe, enjoyable, and well-maintained environment for patrons and staff. This dynamic role includes managing personnel, scheduling, facility maintenance, customer service, and coordinating events and programs. Key Responsibilities: Oversee rink operations and enforce safety standards Recruit, train, and schedule staff Maintain ice quality and facility upkeep Deliver exceptional customer service Plan and execute programs, leagues, and special events Manage budgets, POS systems, and financial processes Collaborate with tenants and marketing teams to promote activities Qualifications: Bachelors degree in Sports Management, Business Administration, or related field preferred (or equivalent experience) 35 years of rink management or similar experience preferred; 510 years may substitute for degree Strong leadership, organizational, and multitasking skills Knowledge of ice maintenance and rink operations Valid drivers license (required for ice resurfacer operation) Proficiency in Microsoft Office Suite Excellent communication and customer service skills Ability to work in a fast-paced environment with minimal supervision Additional Skills: Basic mechanical knowledge of rink systems (cooling towers, chillers, dehumidifiers) Innovative mindset for programming and promotions Strong attention to detail and safety protocols Reports to: Assistant Township Manager If youre passionate about creating an outstanding skating experience and have the skills to lead a high-performing team, wed love to hear from you!
    $32k-47k yearly est. 15d ago
  • Director of Operations

    McLane Company, Inc. 4.7company rating

    Senior operations manager job in Jessup, PA

    Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Operations Director provides leadership and guidance for DC operational functions such as Transportation, Warehousing, facilities management, building layout, racking and systems, inventory management, and quality assurance. They plan, organize, manage, and support the projects and activities required for the DC with the training, tools, facilities and equipment necessary to support growth, QA compliance and continuous improvement towards productivity and service levels. Benefits you can count on: * Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance * Paid time off begins day one. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Director of Operations II: * Participate in the development of overall business planning and supply chain planning strategies and develop explicit goals and strategies closely linked to the overall business planning and supply chain process. * Coordinate with Corporate Operations Support staff on strategies to improve service levels and Key Performance Indicators (KPIs). * Provide leadership for the Transportation and Warehouse departments. * Communicate the status of activities and results on an ongoing basis. Ensure all affected location and functional interests are represented and addressed; develop/recommend alterations to procedures and best practices where warranted. * Understand, articulate, and execute all QA criterion set forth in supply chain processes. * This position has additional duties. Special projects may be assigned at the position supervisor's discretion. Qualifications you'll bring as a Director of Operations II: * 3 Have a bachelor's degree in Logistics, Business, Accounting, or a related field. * Have at least 5 years of experience in all facets of the foodservice distribution Industry, preferably in the QSR sector. * Accounting, planning, and analytical experience is required. * Preferred experience with AS/400 systems, JDE, EXCEL, Microsoft Word, and Access programs; XATA, PeopleNet or similar programs. * Have a detailed understanding of financial statements and resulting cost implications. * Be able to identify financial issues and provide cost effective solutions. * Be able to use IT systems to generate and evaluate key performance data. * Have experience with multi-shift, 6- to 7-day operations. * Have management experience with large DC and driver workforces (200 ). * Ability to cultivate and manage relationships with customers (100 , comprising 1,000-2,000 stores) and maintain high visibility with major customers, co-ops, and corporate customers. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Teamwork oriented * Organized * Problem solver * Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $84k-142k yearly est. 7d ago
  • Skatium Operations Manager

    Haverford Township 3.4company rating

    Senior operations manager job in Shavertown, PA

    Bring Your Leadership to the Ice! Are you ready to take center ice in a role that blends operations, customer experience, and community engagement? The Skatium of Haverford Township is seeking a dynamic Operations Manager to lead the charge in delivering an exceptional skating experience. From managing a high-energy team to ensuring flawless ice conditions and hosting exciting events, this position is perfect for a proactive leader who thrives in a fast-paced environment. If you're passionate about sports, skilled in operations, and eager to make an impact, we want you on our team! The Skatium Operations Manager is responsible for overseeing the daily operations of our ice-skating rink, ensuring a safe, enjoyable, and well-maintained environment for patrons and staff. This dynamic role includes managing personnel, scheduling, facility maintenance, customer service, and coordinating events and programs. Key Responsibilities: Oversee rink operations and enforce safety standards Recruit, train, and schedule staff Maintain ice quality and facility upkeep Deliver exceptional customer service Plan and execute programs, leagues, and special events Manage budgets, POS systems, and financial processes Collaborate with tenants and marketing teams to promote activities Qualifications: Bachelor's degree in Sports Management, Business Administration, or related field preferred (or equivalent experience) 3-5 years of rink management or similar experience preferred; 5-10 years may substitute for degree Strong leadership, organizational, and multitasking skills Knowledge of ice maintenance and rink operations Valid driver's license (required for ice resurfacer operation) Proficiency in Microsoft Office Suite Excellent communication and customer service skills Ability to work in a fast-paced environment with minimal supervision Additional Skills: Basic mechanical knowledge of rink systems (cooling towers, chillers, dehumidifiers) Innovative mindset for programming and promotions Strong attention to detail and safety protocols Reports to: Assistant Township Manager If you're passionate about creating an outstanding skating experience and have the skills to lead a high-performing team, we'd love to hear from you!
    $32k-47k yearly est. 14d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Scranton, PA?

The average senior operations manager in Scranton, PA earns between $89,000 and $172,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Scranton, PA

$124,000

What are the biggest employers of Senior Operations Managers in Scranton, PA?

The biggest employers of Senior Operations Managers in Scranton, PA are:
  1. ShipMonk
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