Transit General Manager
Senior operations manager job in Carson, CA
Responsibilities:
MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $175,000 - $197,000
During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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Auto-ApplySr. Field Ops Support Manager
Senior operations manager job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Director of Operations
Senior operations manager job in Anaheim, CA
With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions.
Position Overview/Job Summary:
The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives.
Essential Functions:
Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance.
Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan.
Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders.
Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership.
Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost.
Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards.
Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals.
Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions.
Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations.
Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget.
Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators.
Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost.
Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team.
Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met.
Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations.
Partner with Quality Assurance to ensure all products meet or exceed customer expectations.
Develop and manage contractors and vendors in accordance with Company's policies and procedures.
Lead the sustainability and environmental programs
Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards.
Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability.
Prepare and manage the annual operating and capital budgets.
Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met.
Develop and maintain vendor and contractor relationships in line with company policies.
Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget.
Oversee capital projects and operational upgrades to enhance productivity and efficiency.
Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals.
Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments.
Serve as a key representative of the plant in corporate reviews and audits.
Maintain positive employee relations and a collaborative workplace culture.
Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives
Other duties as assigned
Skills/Qualifications:
College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus.
10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods.
Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards.
Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems.
Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus.
Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required.
Excellent verbal and written communication skills
Bilingual English Spanish is highly preferred.
Physical Requirements
Must be able to work in a sitting or standing position for extended periods in a manufacturing environment.
Manual dexterity to perform data entry functions.
Ability to bend, pull, stoop, and reach to perform functions.
Ability to lift up to 35 lbs.
May be exposed to heat, fumes, noise, and humidity, etc.
Must have the cognitive and mental capacity to perform essential job functions.
Must be able to communicate effectively orally and in writing.
Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone.
The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.
Equal Employment Opportunity Statement
Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Director of People Operations
Senior operations manager job in Riverside, CA
This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required.
Responsibilities
Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment.
Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals.
Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff.
Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law.
Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready.
Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements.
Lead employee relations, investigations, conflict resolution, and performance management.
Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch.
Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics.
Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture.
Support organizational design, workforce planning, and future-state operating models as HHN grows.
Mentor and develop a high-performing HR/People Ops team.
Foster a culture of feedback, accountability, adaptability, and innovation.
Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance.
Skills Required
Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office.
Strong operational/process improvement skills; able to build new systems where needed.
Experience with data analytics, labor cost tracking, and audit preparation.
Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment.
Excellent written and verbal communication; able to lead, coach, and influence at all levels.
High level of discretion and judgment in handling sensitive and confidential issues.
Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth.
Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems.
Competencies
Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change.
Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results.
Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information.
Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork.
Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution.
Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values.
Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach.
Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities.
Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation.
Job Requirements
Education:
Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred.
Experience:
8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred.
Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%).
Certification(s):
SPHR, SHRM-SCP, or equivalent preferred.
Sr. Manager, Process Engineering
Senior operations manager job in Irvine, CA
Experience: 10+ years
Join a global leader in high-volume, high-mix manufacturing, delivering innovative products across multiple collections and models.
Lead and manage the Process Engineering team in a manufacturing facility specializing in injection molding. This hands-on leadership role requires strong technical expertise and proven managerial experience to drive process optimization, ensure quality, and support continuous improvement initiatives.
Key Responsibilities:
Oversee all process engineering activities for high-volume, high-mix injection molding operations.
Manage a team of Process Engineers and multiple shifts of technicians.
Collaborate with the Director of Engineering to align strategies and meet production goals.
Implement process improvements to enhance efficiency and reduce waste.
Support new product introductions and manage multiple collections/models through production.
Ensure compliance with safety, quality, and operational standards.
Required Qualifications:
BS degree in Mechanical or Industrial Engineering (Industrial Engineering preferred).
Minimum 5 years of technical experience in injection molding.
Minimum 5 years of managerial experience leading engineering teams.
Hands-on approach with excellent problem-solving skills.
RJG Master Molder certification is a plus (not required).
Manager, New Clinic Openings & Local Marketing Activation
Senior operations manager job in Irvine, CA
Reports to: Vice President, Marketing
Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience.
Role Summary
The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth.
As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions.
Welcome to your healthy place.
Core Role Responsibilities:
New Clinic Ramp & Local Activation
Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations.
Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp.
Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution.
Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards.
Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization.
Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment.
Paid Media & Performance Collaboration
Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches.
Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance.
Community Partnerships & Outreach
Build relationships with local fitness studios, wellness partners, and community organizations.
Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint.
Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach.
Membership Growth
Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach.
Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events.
Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships.
Use data to guide offer strategies, including when to extend or expire based on conversion performance.
Grand Openings & Events
Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption.
Manage signage, collateral, and events.
Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment.
Reviews & Reputation
Provide reporting on review quantity and quality for new clinics, tracking progress and trends.
Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume.
Cross-Functional Collaboration& Leadership
Partner with Operations to align staffing, readiness, and patient experience with marketing activations.
Collaborate with Finance and Marketing Leadership on budget management and ROI analysis.
Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support.
Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth.
What We Offer:
A fun, growing workplace where you can promote health and wellness in your community.
Direct impact on Hydration Room's ability to grow and deliver accessible wellness care.
Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team.
Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand.
Career development opportunities.
Free IV/Injection perks program.
Vacation time.
Participation in a 401k program.
Employee Assistance Program.
Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees.
The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble.
Qualifications & Required Skills:
4+ years of experience in multi-unit wellness, fitness, or retail marketing.
Proven success in pre-opening, local marketing, and community partnership development.
Experience working with paid media, creative, and analytics teams to drive performance.
Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards.
Excellent project management and organizational skills, able to manage multiple openings simultaneously.
Data-driven mindset with the ability to interpret insights and act on them quickly.
Strong interpersonal and communication skills with both internal teams and external partners.
Willingness to travel up to 40-50% to support openings across California and future markets.
Physical Requirements:
Ability to sit at a desk for prolonged periods
Ability to stand for prolonged periods of time if needed
Must be able to traverse the entire facility
Must be able to lift up to 15 pounds at times
This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.
Senior Vice President Portfolio Operations
Senior operations manager job in Irvine, CA
Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA.
Job Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
People:
Engaged executive presence with team in scope of role
Build strong relationships of trust with internal (i.e., peers and support teams) team.
Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization.
Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example.
Ability to clearly communicate, motivate and inspire others to reach company vision.
Growth and Strategy
Positively contribute to sales and EBITDA goals
Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders.
Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan.
Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
Maintain client retention goals as outlined in business plan.
Develop and implement strategies that promote the organization's mission, core values and global service standards.
Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business.
Drive business improvement and compliance through new or enhanced technology/processes.
Operations:
Follows regional and/or national policies and operational protocols.
Implement best practices, innovation, creative thinking, and employment of business practices throughout the company.
In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives.
Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth.
Education & Experience:
Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management
Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management
5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.
Sr. Manager, Digital Customer Platforms
Senior operations manager job in Tustin, CA
Virgin Galactic is seeking an experienced Sr. Manager, Digital Customer Platforms to lead the development, integration, and ongoing evolution of our digital customer ecosystem. Reporting to the Chief Information Officer, this role owns the technical architecture and delivery of a secure, scalable platform that supports the full customer lifecycle-from prospect to astronaut.
The ideal candidate brings deep experience building B2C digital solutions, managing complex system integrations (Salesforce, payments, CMS), and working with luxury or high-touch brands. This leader will collaborate with Customer Experience, Sales, and external design/development partners to ensure a seamless and premium digital journey.
Responsibilities
Direct in-house and outsourced development/support teams to ensure timely, secure, and high-quality delivery.
Own the end-to-end technical architecture, system design, and platform integrations across Salesforce, payment systems, CMS, and internal applications.
Lead the development, configuration, and customization of applications to ensure secure, scalable, cloud-native implementations.
Oversee technical solution delivery, including systems analysis, programming, configuration, and architectural alignment.
Manage application lifecycle activities: testing, deployment, maintenance, enhancements, and rapid defect resolution.
Identify system dependencies and cross-platform impacts to ensure performance, security, and compatibility.
Maintain disciplined development processes, including requirements tracking, release/change management, and risk controls.
Build platform roadmaps aligned with corporate strategy and evolving customer experience needs.
Partner across IT, Customer Service, InfoSec, and Infrastructure to ensure fast, seamless resolution of platform issues.
Manage vendor and third-party relationships, ensuring SLA and contract compliance.
Recommend improvements in technology, process, and policy to increase efficiency and platform performance.
Prepare and present reports, status updates, risks, and mitigation plans to senior leadership.
Manage the Digital Customer Experience budget and contribute to project/operational financial planning.
Required Skills & Experience
Bachelor's and/or Master's Degree in Computer Science, Information Systems, Business, or related field.
8+ years leading software and web application development for enterprise-grade solutions.
Proven ability to lead and mentor IT teams, ensuring alignment with organizational goals through effective resource allocation, performance management, and development of technical talent while fostering collaboration and adherence to best
Strong background in secure web architecture, cloud infrastructure, and digital customer platforms.
Proven experience with SDLC, Agile, Scrum, and modern development practices.
Experience integrating Salesforce with complex digital ecosystems; luxury brand experience preferred.
5+ years working within complex manufacturing or high-tech environments; deep CRM process understanding.
Strong leadership, communication, analytical, and cross-functional collaboration skills.
Preferred Skills & Experience
Strong decision-making and problem-solving skills in complex technical environments.
Ability to clearly communicate technical concepts to both technical and non-technical stakeholders.
Experience developing technology roadmaps and managing limited resources effectively.
Demonstrated ability to improve processes, efficiency, and platform stability.
Conflict-resolution and mentorship skills; effective working across diverse teams.
Proactive, flexible, and able to operate under pressure while maintaining clarity and focus.
Team-oriented mindset with commitment to exceptional service delivery.
The annual U.S. base salary range for this full-time position is $107,850-$164,550. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit *******************************************************
Who We Are
Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles.
Export Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
Chief of Operations - Luxury Fashion Brand
Senior operations manager job in Los Angeles, CA
Chief of Operations - Strawberry Paris
Full-Time | Downtown Los Angeles HQ l IN PERSON
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READ IT COMPLETELY - YOU WONT REGRET IT
Strawberry Paris is more than a brand-it's a dream of ultra-luxury boho romance. Inspired by the easy style of Zimmerman and the classic charm of Chloé, we create feminine, sun-kissed collections that mix skilled craftsmanship with modern travel vibes. Every piece comes from top factories using the best materials to capture that feeling of Parisian escape.
We launched in 2025 and in less than 6 months we've already smashed past $1M in sales. Vogue France called us “the new boho obsession,” Who What Wear declared our strawberry-pink silk dresses “the piece of the season,” and every cool-girl influencer from Paris to Venice Beach is wearing us.
Now we're scaling fast-and we need a world-class Chief of Operations who operates like a true owner: a strategic powerhouse who executes relentlessly, pushes boundaries, delivers results (no excuses), finds ways to make the impossible happen, and works at lightning speed. You'll be the CEO's trusted partner, driving operations across the entire business while we build the next billion-dollar boho icon.
The Role
As Chief of Operations, you'll report directly to the CEO and be the key driver of our daily work. You'll lead in a fast-growing luxury brand, handling everything from expanding wholesale sales to running marketing efforts and managing production. This means leading big projects to help us succeed in multiple sales channels, combining strong operations with creative ideas. If you enjoy turning big plans into real results, you'll flourish here and help us reach customers around the world.
Key Responsibilities
Drive Wholesale Sales Growth and Manage Sales Staff: Lead hiring, training, and ongoing tweaks for our sales team. Track performance closely, use data to build growth plans, open new accounts, manage trade show calendars, and build strong client relationships for steady loyalty and higher revenue.
Boost the Brand with Marketing: Work with the CEO on smart strategies like paid ads, influencer deals, celebrity features, and content plans to increase online sales and build global awareness.
Manage Production, Manufacturing, and Build Collections: Find and partner with top factories worldwide, guide product development from idea to finished item, track deadlines closely, and create high-quality samples, prototypes, and sales tools.
Lead Key Projects and Day-to-Day Office Management: Handle full project management for complex initiatives, from setting up CRM systems to building automation tools that help teams work faster. Keep the office running smoothly as the main manager of daily tasks.
Handle Financial Operations and Track KPIs: Oversee shipping, accounts receivable (returns/refunds), and accounts payable to ensure on-time payments and meeting targets. Track financials closely to hit KPIs and ensure profitability.
Support Daily Operations and Budgets: Track all company expenses and give useful advice, while acting as the CEO's main partner for everyday decisions and strategy changes.
Plan for Expansion: Set up our franchise and partnership area, finding chances to open physical stores in key markets.
Who We're Looking For - A Strong Leader Who Gets Results Quickly and Well
Experienced Leader: 3+ years in operations leadership, executive strategy, or high-level roles in luxury fashion, wholesale, or e-commerce (boho/feminine/high-end apparel a huge plus).
Smart Planner: Strong analytical skills with a history of growing revenue through data-driven strategies, client acquisition, and process optimization.
Team Player with Creative Skills: Real experience in marketing (ads, influencers) and production (sourcing, development, quality control).
Tech Expert: Skilled in CRM (Salesforce/HubSpot), automation (Zapier), financial software (QuickBooks/ERP), and project tools (Asana/Monday.com).
Luxury Professional: Excellent organization, discretion, and attention to every detail. Tough under pressure with a friendly, motivating attitude.
Growth-Focused: Top performer who delivers results others think are impossible-and faster. Bachelor's or Master's in Business, Fashion, or related field; fluent in English (French a plus).
What You Get - A Package Built for Hustlers
Base salary $30-$36/hour (~$62,400-$74,880/year full-time - strong for high-impact leadership roles in luxury fashion, with fast growth potential)
GUARANTEED RAISES EVERY 6 MONTHS ! : 2% every 6 months (4% yearly) for first 2 years - automatic progression to higher base by year 2
GUARANTEED ANNUAL BONUS: $1,000 guaranteed → up to $10,000
Profit-sharing: Up to 15% of net profits distributed annually as extra bonuses to all staff based on performance - the harder we hustle together, the bigger everyone's share
GUARANTEED $3,000 loyalty bonus at 3-year mark
Generous clothing allowance (obviously) -- 2 FREE PIECES PER MONTH
20 paid days off to start (13 PTO + 7 sick), growing +4 vacation days/year (cap at 25 PTO = up to 32 total days), plus 5 major holidays (separate)
$150/month health & wellness stipend
Travel perks, dreamy DTLA showroom vibes, and direct partnership with the founder
Monthly PERSONAL GROWTH Bonus: $150-$350 extra every month when you present and execute a clear growth action plan to grow your skills that help the company (stackable!)
Monthly Einstein Award: $100 cash for standout intelligent growth (yes - earn both monthly bonuses if you're crushing it)
Our Culture - Built for Builders
Small 10-person team, lightning-fast execution, weekly 5-minute power meetings with the CEO, Friday catered lunches + skill shares (with $100 prizes), potlucks ($50 prizes), quarterly Shark Tank pitches ($200 prizes). We reward results, ownership, and hustle - no excuses, just “how do we make it happen?”
Ready to step in as the operational powerhouse and drive Strawberry Paris to the next level?
Send your resume + a cover letter sharing your biggest operational/growth win and why you're ready to build a billion-dollar luxury brand.
Email: ************************
Subject: Chief of Operations - [Your Name] - Let's Build a Billion-Dollar Brand
We move fast. The right person starts ASAP.
Don't wait - your future at a rocket-ship luxury brand is waiting. 🍓✨
Check us out: ***********************
Strawberry Paris is an equal opportunity employer committed to diversity, equity, and inclusion in every thread.
Operations Manager
Senior operations manager job in Los Angeles, CA
E-Commerce Operations Manager
Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics.
*Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page.
SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you.
What You'll Do (Key Responsibilities) -
ERP Ownership & Inventory Management
Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth.
Maintain healthy inventory levels and prevent stock-outs through proactive monitoring.
Implement & systemize inventory control processes.
Place purchase orders (POs) aligned with the company's Operational Plan.
Execute demand forecasting, inventory analysis, and provide reporting to leadership.
Track, manage, and optimize inventory turn and accuracy across all channels.
E-Commerce Operations
Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations.
Monitor orders that are delayed or not shipping on time, resolving issues before they escalate.
Create and maintain products in Shopify.
Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc.
Manage vendor spend reconciliation and ensure accurate monthly reporting.
Wholesale Operations
Ensure adequate inventory allocation/reservation for wholesale purchase orders.
Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI.
Upload and maintain inventory in OrderStream.
Set up new products for wholesale distribution partners.
Manage EDI platforms end-to-end, ensuring
On-time ship windows
Accurate ASNs
Correct vendor invoicing
Monitor and reduce wholesale chargebacks through operational excellence.
Operational Excellence
Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics.
Automate & systematize routine operational tasks through AI.
Work closely with COO and provide weekly updates to the executive leadership team.
Key Metrics You Will Own
Stock-Out Prevention
On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale)
Wholesale Chargebacks
Sell Through Rate / Inventory Turnover Ratio / Carrying Costs
Operational Cost Savings
Who You Are (Qualifications & Experience)
Required
Technical
1+ years experience in ERP systems and fulfillment operations
Strong process orientation with the proven ability to build clear, effective SOPs.
Experience with PO placement, demand planning, inventory forecasting, and vendor coordination.
Familiarity with Shopify maintenance and product setup.
Ability to conduct data analysis & presentation - and ability to create meaningful actions from data.
Non-Technical
Flexible working hours to communicate with overseas vendors.
Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”.
Clear & direct communicator.
Preferred
Experience in scaling DTC e-commerce or hardware startups.
Experience working in fulfillment or logistics.
Strong analytical mindset with an eye for data cleanliness and operational efficiency.
Experience with EDI, wholesale invoicing, and managing large retail accounts.
Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.).
Why Join SaunaBox?
Be part of a high-growth wellness brand redefining modern recovery solutions.
Direct ownership over critical operations that drive company performance.
Opportunity to build the systems and processes that scale our next stage of growth.
Opportunity for role & responsibility growth as SaunaBox grows.
Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR).
Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events.
Fast-paced startup culture with autonomy, impact, and cross-functional collaboration.
*All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************
Assistant Operating Director
Senior operations manager job in Los Angeles, CA
Los Angeles, California, (Santa Monica, CA Office Location) | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$62,500 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Warehouse and Delivery Center Manager
Senior operations manager job in La Mirada, CA
We are seeking a dynamic Warehouse General Manager to oversee all aspects of warehouse operations. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. The ideal candidate will be responsible for managing the day-to-day activities, optimizing processes, and ensuring efficient operations within the warehouse facility. xevrcyc
The Warehouse General Manager will play a key role in driving continuous improvement initiatives and maintaining high standards of quality and productivity.
Business Manager
Senior operations manager job in Buena Park, CA
This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
A successful candidate will provide support to administrative departments and management functions. xevrcyc
They will work closely with leadership to oversee current operations and implement strategic initiatives.
Store Manager
Senior operations manager job in Los Angeles, CA
Company: Lucky Scent | Scent Bar
Store Manager
Job Type: Full Time Exempt
Salary Range: $80,000 - $95,000 USD Per Year
About Lucky Scent | Scent Bar:
Lucky Scent | Scent Bar is a leading fragrance retailer offering an exceptional selection of niche artisan, and luxury scents through our e-commerce platform, retail store, and wholesale distribution. We pride ourselves on providing personalized customer experience and fostering a collaborative, creative work environment.
Position Summary:
We are seeking a results-oriented and passionate Store Manager to oversee all operations of our fragrance boutique. The ideal candidate will be a dynamic leader responsible for driving sales, managing budgets, developing a high-performing team, and ensuring every customer interaction is memorable and luxurious experience that aligns with our brand identity.
Key Responsibilities:
Sales and Business Development:
· Develop and implement strategic plans to achieve and exceed sales targets.
· Analyze sales data and buying trends to identify opportunities for growth and implement effective action plans.
· Drive culture of customer loyalty, ensuring staff build and maintain personalized, long-term relationships with previous and new customers.
· Plan and execute in-store events and product launches in collaboration with the marketing team to attract new customers and drive traffic.
Team Leadership and Management:
· Recruit, hire, onboard, train and mentor team of fragrance specialists, fostering a positive and inclusive work environment.
· Conduct performance reviews, provide ongoing coaching and feedback, and implement disciplinary actions when necessary.
· Create and manage staff schedules, ensuring optimal coverage to meet business needs while controlling labor costs.
· Inspire and motivate the team to deliver exceptional customer service and achieve collective goals.
Store Operations and Merchandising:
· Oversee all daily operations, including open and closing procedures, cash handling, and register reconciliation.
· Manage store inventory levels, ensuring accurate stock counts, receiving shipments and coordinating restocks.
· Ensure the store is visually appealing and all products are displayed in line with company and brand visual merchandising guidelines.
· Ensure the store's compliance with all health, safety, and regulatory guidelines.
Customer Service and Product Knowledge:
· Act as a brand ambassador, embodying the company's values and maintaining a high level of product knowledge to educate both staff and customers.
· Train staff on product knowledge, sales techniques, and the art of matching customers to their ideal scents.
· Address and resolve complex customer complaints or issues promptly and professionally to ensure high customer satisfaction.
Qualifications and Experience:
· Minimum 3-4 years of retail experience with at least 1 year in a supervisory or management role.
· Proven track record of achieving and exceeding sales targets and driving business results.
· Strong leadership abilities with excellent communication, interpersonal, and problem solving skills.
· Ability to work a flexible schedule, including evenings, weekends, and Holidays, to meet the needs of the business.
· Proficiency of Point-Of-Sale (POS) systems and basic computer skills. (Microsoft Office, email, etc. )
· A genuine passion for fragrances and the ability to inspire a similar passion in customers and staff.
Physical Requirements:
· Ability to stand and walk for extended periods.
· Ability to life and carry items weighing up to 20lbs.
· Ability to bend, stoop, and reach to stock shelves and organize merchandise.
· Must be able to work in a fragrance filled environment.
Benefits:
· $80,000 - $95,000 USD Per Year
· Discretionary Bonus
· Health Insurance; Medical, Dental, and Vision
· 401K with Employer Match
· Employee Discounts
· Professional growth opportunities within a rapidly expanding company.
Store Manager
Senior operations manager job in Orange, CA
STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a Store Manager at its South Coast Plaza store location.
Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design-cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that's distinctly LA yet globally resonant.
STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, and a matching 401k plan.
Role Overview
The Store Manager is the business owner of the store and a key leader within STAUD Retail. This role sets the tone on the sales floor, drives profitable sales growth, delivers an elevated and personalized customer experience, and ensures operational excellence. The Store Manager is accountable for total store performance including sales, expenses, talent development, client engagement, and brand presentation.
As a hands-on leader, the Store Manager builds and develops a high-performing, client-focused team while fostering a strong community around the brand. This role partners closely with the Area Manager and cross-functional teams to execute company strategies and achieve business objectives.
Essential Duties:
Business & Sales Leadership
Own total store performance including sales, profitability, payroll, and controllable expenses.
Drive sales results to meet or exceed budget through active selling, client engagement, and team leadership on the sales floor.
Lead by example, maintaining a strong personal clientele and engaging top clients.
Communicate company KPIs clearly and implement strategies to achieve performance goals.
Develop and execute category-level business action plans to drive growth.
Ensure the team is fully trained on product, brand pillars, and seasonal strategies through ongoing education and partnerships with internal teams.
Client Development & Customer Experience
Build and execute a top-client strategy to retain, grow, and develop high-value clients.
Lead the team in delivering best-in-class service, personalized styling, and an exceptional after-sales experience.
Drive appointment-based selling to create predictable, sustainable business.
Champion CRM adoption by ensuring consistent data capture, outreach, and follow-up.
Partner with the Area Manager to plan and host store events that engage the local community and build brand awareness.
Talent & Performance Management
Recruit, hire, onboard, and retain a high-performing, customer-focused team.
Lead onboarding and ongoing training in partnership with Human Resources.
Provide regular coaching, feedback, and performance development conversations.
Oversee annual performance reviews and create individual development plans for all employees.
Build effective schedules aligned to traffic trends, sales goals, and payroll targets.
Partner with HR on employee relations matters to ensure fair, timely, and effective resolution.
Operations & Store Management
Oversee all daily store operations including opening/closing procedures, reporting, scheduling, and supply ordering.
Monitor store expenses and manage the operating budget.
Ensure compliance with all company policies, procedures, and loss prevention standards.
Lead inventory management including receiving, transfers, RTVs, cycle counts, and organization to maintain shrink below company targets.
Recap and analyze monthly store performance, identifying trends and opportunities.
Maintain a clean, organized, and efficient back-of-house environment.
Brand, Visual & Store Presentation
Ensure the store environment reflects STAUD's brand standards and visual guidelines.
Execute floor sets and merchandising updates in alignment with company direction.
Uphold dress code and brand presentation standards for all team members.
Omnichannel & Back-of-House Support
Lead in-store omnichannel execution to create a seamless digital-to-physical shopping experience.
Support back-of-house operations including inventory processing, shipping, and organization.
Leadership & Culture
Foster a positive, inclusive, and team-oriented culture rooted in accountability, collaboration, and growth.
Act as manager-on-duty when needed, providing leadership and decision-making support.
Demonstrate flexibility, initiative, and a solutions-oriented mindset to support business needs.
Prerequisite Knowledge, Skills, & Education
Minimum 5-7 years of retail leadership experience
Experience in luxury or contemporary retail is preferred.
Proven ability to lead, coach, and develop high-performing teams.
Strong sales acumen with a relationship-based, clienteling mindset.
Entrepreneurial, results-driven approach to business ownership.
Strong organizational skills with attention to detail.
Experience with POS systems, CRM, omnichannel retail, inventory management, and shipping platforms preferred.
Proficiency in Microsoft Office, particularly Excel.
Excellent verbal and written communication skills
Physical and Mental Requirements
Standing and sitting for extended periods of time.
Lifting up to 25 pounds in a safe and prudent manner.
Ability to easily move throughout an office with ease.
Comfortable working in both sales floor and back-of-house environments.
Ability to work a flexible schedule including evenings, weekends, and holidays.
On-site role; reasonable accommodations provided as required.
Ability to read, write, and understand English.
Ability to effectively interact with others internally and externally.
Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly.
Ability to work with many different personalities.
Ability to work in a fast-paced environment.
Correctable vision and hearing.
Ability to work on-site.
Job Type: Class, Exempt Status
Luxury Brand Store Manager
Senior operations manager job in Los Angeles, CA
Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.
This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.
Key Responsibilities:
Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
Identify and act on sales opportunities, client outreach, and events that enhance store performance.
Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
Manage scheduling, training, and performance evaluations to support a high-performing retail team.
Provide consistent feedback and development opportunities for sales associates to reach their full potential.
Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
Maintain accurate reporting, inventory management, and operational compliance.
Qualifications:
3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
Proven track record of leading teams to exceed sales goals and deliver measurable growth.
Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
Excellent leadership, communication, and people-management skills.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Passion for luxury fashion, styling, and brand storytelling.
Professional, polished, and customer-focused demeanor.
Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
Retail Manager, West Coast, Travel Retail
Senior operations manager job in Los Angeles, CA
As an LVMH Beauty West Coast Retail Manager, you will be a key leader responsible for driving the success of select LVMH beauty brands, including Givenchy, Kenzo, Benefit, Acqua di Parma, and Loewe, within a designated West Coast USA + CANADA territory. Locations are but not limited to Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver. Brand responsibility, retailers and retail network is subject to change based on needs of the business. As Retail Manager, you are in charge of the development of LVMH Beauty Brand business within your portfolio of airports/doors and you drive your retail teams towards collective and individual success. A true business strategist, you analyze and devise multi-faceted action plans to enable your teams to reach their POS objectives. You will manage all sales activities in alignment with the company's vision and values, focusing on achieving ambitious sell-out results and upholding brand image. This role requires a dynamic individual who can lead, inspire, and strategically manage retail operations to deliver outstanding customer experiences and drive sustained growth in an airport environment.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
Retail Management
Work closely with key retail operators to ensure seamless business operations, including inventory management, sales performance, and superior customer service.
Consolidate sell-out objectives for the region and, in collaboration with Area Managers, adjust yearly targets by store and location.
Establish and communicate a retail strategy aligned with business ambitions, defining priorities for store visits, team coaching, and optimization levers (training, contests, bonus schemes, animations).
Centralize, review, and communicate monthly performance, challenges, local opportunities, competitive landscape, and regional progress, adjusting actions as needed.
Ensure optimal stock rotation by working at both store level and with Area Managers, implementing new processes if necessary.
Maximize performance through animation processes, managing relationships with Trade Marketing, Retail, and Training teams for proper preparation and execution in stores.
Propose and implement processes or tools to maximize retail team performance and resources in collaboration with the Retail department.
Business Performance:
Define, track, and analyze key performance indicators (KPIs) related to sales, customer experience, and team performance, recommending corrective actions to drive growth.
Provide a regional perspective with a specific focus on top doors and selected potential stores, offering insightful feedback.
Stay informed about market trends, competitor activities, and customer preferences to inform business strategies and product offerings.
Visual Merchandising:
Ensure the implementation of in-store visual merchandising aligns with brand guidelines and develops teams' understanding and operational autonomy for maintenance and merchandising intelligence.
Control and coach on the execution and adjustment of retail standards (grooming/attitude, BC shifts/planning, merchandising checklist, daily/weekly briefs including target management, challenges/KPIs).
Team Leadership, Training, and Development:
Lead, coach, and develop store teams (airport/counter managers, Beauty Consultants, generics, promoters) to achieve sales targets and deliver outstanding customer experiences.
Recruit, train, and motivate staff to foster retail growth, ensuring a qualitative service is delivered to customers.
Develop the retail team at all levels, collaborating closely with training to build short-to-mid-term development plans.
Lead and develop the regional retail team, communicating strategically and coaching on necessary aspects, guaranteeing respect for corporate rules and understanding of brand standards and values.
Define training needs by Beauty Consultant, ensure correct training, and build a team of specialists in key doors.
Develop and execute, with the help of airport managers, a pool of counter services.
Define on-counter activities to sustain sell-out performance outside of animations.
Reporting:
Reporting/Communication Liaison: Provide monthly updates/reports to Area Manager covering all aspects of the business. The monthly report is both quantitative as well as qualitative.
Travel Required:
Territory includes, but is not limited to: Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver
50% Travel Required
Experience Requirement:
Minimum of 3 years of experience in a similar retail management role, with at least 2 years in a leadership capacity.
Bachelor's degree preferred.
Skills & Attributes:
A curious, creative, dynamic, and proactive personality, autonomous and able to multitask while respecting deadlines.
Strong passion for beauty with in-depth knowledge of current trends and the competitive landscape.
Excellent communication and negotiation skills.
Strong leadership and people management capabilities, with proven experience in building and motivating effective teams.
Service-oriented mindset with an ability to pay attention to every detail and continuously seek improvements.
Self-motivated and a team player.
Language:
Must be fluent in English, Spanish or French is a plus.
Store Manager
Senior operations manager job in Rancho Cucamonga, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
• As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
• Insurance Benefit: You only pay a % of the value!
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Bonus and/or Commission paid monthly
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
• Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
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Store Manager
Senior operations manager job in Costa Mesa, CA
Our client, a luxury Italian footwear brand, is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed.
Job Duties Include:
Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement
Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth.
Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies.
Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets.
Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation.
Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control.
Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity.
Additional duties as needed and assigned
Job Qualifications Include:
3+ years of experience in high-end or contemporary retail
Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued
Proactive in developing creative strategies to grow the client base and drive sales
Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance
Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment
Ability to work flexible hours, including evenings, weekends, and holidays, as needed
Ability to lift 50lbs and stand for duration of shift
Salary: $110K-$130K + bonus
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
Store Manager | The Grove
Senior operations manager job in Los Angeles, CA
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman The Grove Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $120,000-$150,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.