RETAIL DISTRICT MANAGER UNASSIGNED - Springfield & Surrounding Area
Senior operations manager job in Springfield, MO
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
"Big-box" retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
#CC
Director Investment Operations
Senior operations manager job in Springfield, MO
The Director of Investment Operations is a strategic leadership role responsible for managing and enhancing investment operations, reporting, compliance, and policy governance. This position serves as a key liaison across internal departments, external stakeholders, and regulatory bodies. The role oversees all aspects of investment operations, from daily reporting and audits to strategic initiatives including financial modeling, regulatory monitoring, and process improvement aligned with Sarbanes-Oxley (SOX) and disaster recovery standards.
Key Responsibilities:
Operational Leadership & Compliance
Lead the execution of investment reporting functions related to risk and compliance management of investment holdings.
Oversee daily operational reporting including trades, unsettled transactions, pricing, unrealized gains/losses, watchlists, and performance monitoring.
Maintain and ensure compliance with investment policies, guidelines, and investment management agreements.
Coordinate front and middle office procedures in alignment with SOX and disaster recovery protocols.
Oversee Know Your Customer (KYC) operations, state deposit management, and collateral operations including those for FHLB.
Supervise subscription agreements, alternative fund documentation, and other administrative support related to CMLs and derivatives.
Regulatory and Audit Management
Lead internal and external audits (STAT & GAAP), regulatory requests (SEC and State DOIs), state exams, and SOX responsibilities.
Monitor pronouncements and regulatory changes issued by the National Association of Insurance Commissioners (NAIC) and ensure compliance.
Coordinate private placement documentation, private letter rulings, and investment-related legal transfers.
Strategic Analysis & Forecasting
Lead financial forecasting, investment modeling, and scenario analysis to support strategic decision-making.
Serve as primary contact for all investment data requests, internal and external.
Provide insights to support investment policy adherence and performance evaluations.
Stakeholder Coordination
Serve as the central point of contact for investment operations-related queries and issue resolution.
Coordinate and deliver data for Board and Investment & Finance (I&F) presentations, and support departments such as Actuarial, Accounting, Treasury, Financial Planning, and external consultants.
Facilitate valuation processes and portfolio pricing with vendors and third-party systems including Bloomberg, BlackRock Solutions (BRS), and custodians.
Process Improvement
Drive continuous improvement by updating operational procedures and documentation.
Maintain the Master Contact List and ensure consistency in communications and system access across all stakeholders.
Qualifications:
Bachelor's degree in Accounting, Finance, or Business is required; Master's degree preferred.
7-10 years of progressive experience in investment operations, with a strong focus on risk and performance reporting.
Experience in managing teams and cross-functional initiatives.
Strong understanding of STAT and GAAP accounting principles, SOX compliance, and regulatory frameworks including NAIC, SEC, and State DOI.
Proficiency in investment systems and tools such as Bloomberg, BRS, and performance analytics platforms.
Exceptional analytical, communication, and organizational skills.
Ability to work effectively in a fast-paced, dynamic environment with multiple priorities.
Pay Range:
$99,100.00 - $140,000.00
Salary is commensurate to experience, location, etc.
#APP
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy
Auto-ApplySenior Manager, Healthcare Performance Improvement - Physician Operations
Senior operations manager job in Springfield, MO
Description & Requirements The Performance Improvement Healthcare Consulting team helps healthcare organizations achieve sustainable results by addressing margin erosion through targeted improvement strategies. By aligning strategic, operational, and financial initiatives, they identify opportunities and support leadership in implementing impactful changes. With a focus on strengthening margins, the team empowers providers to fulfill their mission and thrive in today's evolving healthcare environment.
What You Will Do:
* Drive compensation and operational projects for hospitals, clinics, and community health centers, ensuring alignment with organizational goals and client expectations.
* Serve as a primary liaison for client communications, providing executive-level oversight and guidance throughout engagements.
* Direct and or complete the development and delivery of proposals, agreements, research, reports, and presentations to support business objectives and client success.
* Oversee and complete the detailed tasks associated with performance improvement initiatives, including provider compensation plan design, service line and productivity analyses, system throughput optimization, revenue cycle enhancements, and expense management.
* Shape organizational structures and lead strategic planning efforts to improve efficiency and long-term sustainability.
* Utilize advanced analytics and visualization tools to inform recommendations and monitor performance outcomes.
Minimum Qualifications:
* Bachelor's Degree
* 7+ years of experience in the healthcare industry, primarily in healthcare operations
* Experience in a leadership role
* Proficiency in Excel and PowerPoint
* Ability to travel up to 60% as required by business needs
Preferred Qualifications:
* Master's Degree
#LI-ATL, #LI-IND, #LI-KCMO, #LI-SGF, #LI-CLTSP, #LI-CIN, #LI-GVSC, #LI-NASH
#LI-BM
Head of Total Reward
Senior operations manager job in Springfield, MO
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Total Reward will be responsible for leading the development, implementation, and management of the organisation's total reward strategy in the UK. This includes overseeing all aspects of compensation, benefits, recognition. This role is pivotal in ensuring that the reward framework is aligned with the organisation's strategic goals, attracts and retains top talent, and fosters a culture of high performance.
1. Total Reward Strategy Development:
• Lead the development of a comprehensive total reward strategy that aligns with the company's vision, values, and business goals.
• Ensure the reward framework is competitive, equitable, and supports employee engagement, retention, and performance.
• Regularly review and update the reward strategy to adapt to changing market conditions, legal requirements, and business needs.
• Govern the overall employee value proposition and work alongside culture, engagement, talent and development teams to devise propositions as required for talent attraction and retention and tailor where required.
2. Compensation Management:
• Oversee the design and implementation of competitive salary structures, including job evaluation, salary bands, and incentive programs.
• Lead the annual salary review process and performance-linked pay structures to ensure they are fair, transparent, and aligned with business goals.
• Develop and manage short-term ensuring they drive desired business outcomes and employee behaviours.
• Liaise with our US parent about long-term incentive plans.
3. Benefits and Pensions
• Manage the design, implementation, and optimisation of the company's benefits programs, including health insurance, pensions, life insurance.
• Ensure benefits programs are competitive and cost-effective, meeting employee needs while aligning with organisational priorities.
• Manage relationship with MyCSP and Cabinet Office with respect to Civil Service Pension Plans.
• Lead on Pension Governance Committee biannual meetings.
4. Data Analytics and Reporting:
• Provide insights and data-driven recommendations on compensation and benefits trends, program effectiveness, and market competitiveness.
• Monitor and analyse key metrics (e.g., salary benchmarking, employee satisfaction with rewards, and cost-effectiveness of programs) to continuously improve total reward offerings.
• Prepare and present reports for senior leadership, ensuring they are informed about reward trends and business impacts.
5. Stakeholder Management:
• Partner with HR business partners and senior leaders to ensure reward programs are aligned with business needs and employee engagement goals.
• Work closely with finance teams to manage budget allocation for compensation and benefits programs and ensure cost control.
6. Change Management:
• Drive change in reward programs where necessary, ensuring smooth implementation and alignment with organizational objectives.
• Effectively communicate changes to compensation, benefits, and recognition programs to employees, ensuring clarity and understanding.
7. Collaboration:
• Work closely with internal communications, engagement, analytics and the wider HR function to devise and communicate engaging reward strategies.
8. Governance and Compliance:
• Ensure all reward programs comply with UK employment law, tax regulations, and industry standards, including pension schemes, gender pay gap reporting, and other legal requirements. Lead the company's compliance efforts for regulatory audits and reporting, including tax-efficient benefits and employee compensation reporting.
• Maintain a transparent and equitable approach to compensation and benefits, ensuring alignment with the company's policies and values.
9. Team Management:
• Build and lead a high-performing reward team.
• Provide mentorship and professional development opportunities for team members.
Qualifications & Experience
• Degree in Human Resources, Business, Finance, or a related field. Advanced certification in compensation (e.g., CIPD, CIPP) is a plus.
• 5+ years of experience in a senior total reward or compensation and benefits role, ideally within the UK market.
• Extensive knowledge of UK compensation laws, benefits regulations, tax implications, and employment legislation.
• Proven experience in designing and managing compensation and benefits programs at a senior level.
• Experience with using job evaluation systems such as Mercer IPE or Hay
• Experience with managing defined contribution pension plans as well as un understanding of Civil Service, Local Government and NHS pensions.
• Understanding of government bidding process, contracting and TUPE reward implications a plus.
• Strong analytical and data-driven decision-making skills.
• Demonstrated experience in vendor management, negotiating contracts, and managing reward program budgets.
• Strong leadership and team management skills, with experience in leading and developing a team of reward professionals.
• Excellent communication and interpersonal skills, with the ability to collaborate with senior leaders and employees at all levels.
Individual Competencies
• Experience in reward management, a deep understanding of UK market trends, and the ability to design and deliver innovative reward solutions that support business objectives.
• Strategic Thinking: Ability to align reward strategies with organisational goals and create long-term, sustainable reward programs.
• Analytical Skills: Strong focus on data analysis, benchmarking, and market trends to inform reward strategy decisions.
• Influence senior stakeholders.
• Communication: Strong written and verbal communication skills, including the ability to present complex reward information to a diverse audience.
• Change Management: Ability to drive and manage change effectively, ensuring smooth implementation of new reward programs or adjustments.
• Negotiation: Excellent negotiation skills with external vendors and partners to secure competitive rates and optimal service.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
90,000.00
Maximum Salary
£
100,000.00
Maintenance II
Senior operations manager job in Republic, MO
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Maintenance II position performs most aspects of troubleshooting, repair, and preventive maintenance actions on material handling equipment (MHE) and other facility support systems. They may also train lower grade mechanics and perform general building maintenance support.
Benefits you can count on:
* Pay rate: $25.50 per hour.
* 2pm start time.
* Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
* 401(k) Profit Sharing Plan after 90 days.
* Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Warehouse Maintenance II teammate:
* Perform preventive maintenance and repairs on material handling equipment.
* Perform maintenance activities on other distribution center equipment such as refrigeration systems, plumbing, building lighting, dock doors, air systems, racking, tote washers, and air spray painting.
* Analyze, diagnose, and troubleshoot malfunctions using available specifications.
* Research parts, tools, and technology; weld and fabricate as needed.
* Ensure that spare parts usage, inventory and labor actions are accurately tracked and documented.
* Work safely to prevent injury to people and damage to products and equipment.
* Other duties may be assigned.
Qualifications you'll bring as Warehouse Maintenance II teammate:
* Relevant technical degree; professional training is preferred.
* At least 3 years of professional industrial maintenance experience, including experience with forklifts, reach trucks, order pickers, tuggers, and carts.
* At least 2 years of material handling equipment maintenance experience.
* Read and understand electrical schematics.
* Familiar with OSHA regulations.
* Basic computer skills as well as experience using a maintenance database such as MP2, DataStream 7i, or Maintenance Connection.
* This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
* Teamwork oriented
* Organized
* Problem solver
* Detailed
Our roadmap. Our story.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
2026-2027 Deputy Superintendent of Operations
Senior operations manager job in Springfield, MO
Job Title: Deputy Superintendent of Operations
Department: Executive Office
Pay Grade: Negotiated Contract
FLSA Status: Exempt
Reports to: Superintendent
GENERAL PURPOSE
Responsible for supporting the execution of the district's vision and direction by overseeing and aligning critical district administrative functions, processes, and special projects that engage multiple divisions. This executive level position has oversight responsibility for construction and facility projects, budget and financial matters, debt management, transportation, nutrition services, risk management, custodial and grounds services, purchasing and distribution, auditing, payroll and human resources, and serves as the Board of Education liaison.
ESSENTIAL JOB FUNCTIONS
Oversees the development and monitoring of the annual budget for revenue and expenditure projections, enrollment projections, and the long-range facilities plan to manage the school district's financial responsibility.
Oversees the district debt structure and makes recommendations for improvement.
Oversees the analysis of contractual agreements for legal and strategic compliance.
Oversees the development of appropriate system of internal controls to ensure that district assets are properly safeguarded and records and reports are accurate and complete.
Manages and oversees all real estate matters including purchases, sales, transfers, and other legal requirements.
Engages with legal counsel for district matters.
Maintains various budgetary functions to ensure compliance with regulatory and administrative requirements.
Supports collective bargaining by directing the negotiations on financial issues.
Supports the delivery of human resources services, business services, and all operational services including, but not limited to transportation, nutrition services, purchasing and distribution, custodial and grounds services, facilities services and risk management services.
Oversees the negotiation of employee benefits including broker selection, risk-financing options including retention levels and broker selection, bond underwriter services, realtor services, financial auditor services, and internal auditor services.
Directs the development of bond projects, bond approvals and bond issuances.
Serves as Plan Administrator for the District's medical plan, sets strategies for the Plan and monitors the complaint resolution process.
Serves as the Board Liaison, supporting the Superintendent, including internal audit services; participate in required district Board and committee meetings and other activities deemed necessary.
Manages a variety of complex situations, crisis incidents and media inquiries as appropriate.
Provides general administrative and departmental assistance to the Superintendent in the execution of district operations; coordinates and facilitates a wide variety of projects; and assists in the development and prioritization of program planning for improvement of the District's Strategic Plan.
Maintains records as required by law and per district policy and administrative practices and procedures.
Establishes administrative regulations to comply with adopted school board policies, and assists in the interpretation and execution of the policies and regulations.
Leads a high performing team of leaders and models and sustains a culture of high performance and service orientation among team members.
Provides visionary leadership for the departments and programs which directly influence operations for the purpose of ensuring the support of student success.
Establishes strategic objectives for operations and ensures alignment between schools, departments, and programs that deliver that service for the purposes of furthering the District's strategic plan.
Supports and develops school leaders by gathering feedback from stakeholders, monitoring progress and coaching performance for the purpose of continuously improving operational supports and the district climate.
Participates in community engagement for the purposes of advocating for identified priorities and increasing community support, including professional membership and service on local, state and national committees and boards.
Monitors legislative actions affecting K-12 education and communicates with legislators, lobbyists and other administrators to assist with influencing state legislation.
Performs personnel administrative functions (e.g. evaluating, supervising, training, etc.) for the purpose of enhancing productivity of personnel and achieving objectives.
Presents information to the Board, Department of Elementary and Secondary Education, district staff, etc., communicating accurate information and gaining feedback.
Responds to a wide variety of inquiries of staff, district personnel, other professional organizations, etc. to resolve problems, provide information and/or refer to appropriate personnel.
Participates in meetings, workshops and seminars in order to covey and/or gather information required to perform functions.
Prepares a wide variety of materials in order to document activities and issues, meet compliance requirements, and/or provide supporting materials for requested actions.
Collaborates with internal and external personnel to determine best practices.
Complies data from a wide variety of sources for the purpose of analyzing issues, ensuing compliance with organization policies and procedures and/or monitoring program components.
Supports the Superintendent serving as a liaison with other District personnel, outside agencies and the public.
Represents the collective work of Springfield Public Schools to both internal and external audiences; demonstrates and conveys clear understandings and communications with stakeholders, executive leadership team, existing and potential partners.
Supervises and evaluates work of all assigned staff; ; develops recommendations for staff, which may involve staff development, placement, dismissal or reassignment of personnel in conjunction with the appropriate district staff personnel.
Serves as a liaison and ensures ongoing communications with district staff, as well as community and school organizations.
Represents the district as assigned by the Superintendent; serves as an advisor for various issues; and makes public presentations.
Takes all necessary safety precautions to protect students, equipment, materials and facilities.
Performs other related duties as assigned ensuring the efficient and effective functioning of the work unit.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience
Bachelor's degree in related area, required. Master's degree in job-related area, preferred.
Five years of recent and relevant school leadership experience within a specialized field with increasing levels of responsibility is required.
Proven experience leading effective teams, individuals, managing organizational change, and initiating key innovations.
Certificates, Licenses and Other Special Requirements
Administrator Certification as required by the Missouri Department of Education or Certified Administrator Finance and Operations (SFO), required
Must pass a Criminal Background Clearance, the results of which must be satisfactory to the District, required.
District residency, expected.
Knowledge, Skills, and Abilities
Knowledge of basic math, including calculations using fractions, percentages, and/or rations; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions.
Knowledge based competencies required to satisfactorily perform the functions of the job include pertinent codes, policies, regulations and/or laws; current trends and practices in assigned area; principles of employee development and management; project development, goal attainment and time management.
Skill to perform multiple, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions.
Skill based competencies required to satisfactorily perform the functions of the job including: operating standard office equipment including utilizing pertinent software applications; planning and managing projects; preparing and maintain accurate records; and training, and developing staff.
Ability to read technical information, compose a variety of documents, and/or facilitate group discussions.
Ability to analyze situations to define issues and draw conclusions.
Ability to schedule a number of activities, meetings, and/or events; gather, collate and/or classify data; and use job-related equipment.
Ability to work with others under a wide variety of circumstances; working with data utilizing defined but different processes; and operate equipment using defined methods.
Ability to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize job-related equipment.
Ability to analyze issues and create action plans.
Ability to collaborate and communicate effectively with internal and external stakeholders.
Ability to apply critical thinking/problem solving to improve work processes.
Ability to maintain confidentiality; set priorities; meet deadlines and schedules; work with detailed information; and to adapt to changing priorities.
Ability to work as a part of a team; and work with frequent interruptions.
Ability to set high expectations for self and others; set and monitor progress toward goals; and utilize and offer effective feedback for continuous improvement.
Working Conditions and Physical Requirements
Work environment is primarily inside, where the noise and temperature levels are moderate.
The work is light work that requires exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force to move objects.
Must possess the physical ability to work, perceive the nature of sounds, make rational decisions through sound logic and deductive processes, express or exchange ideas by the spoken word, substantial movements (motions) with the hands, wrists, and/or fingers, and discern letters or numbers at a given distance.
Additionally, the following physical abilities are required: balancing, climbing, crawling, crouching, feeling, grasping, handling, hearing, kneeling, manual dexterity, mental acuity, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity and walking.
Regional Director of Operations (RDO)
Senior operations manager job in Springfield, MO
Relocation assistance is available for qualified candidates who are willing to relocate to Missouri in order to take on this exciting and demanding role.
As a recognized leader in the fields of long-term care, skilled nursing, and rehabilitation services, our organization remains deeply dedicated to delivering high-quality healthcare solutions across a variety of locations throughout the region. In the state of Missouri, our well-established facilities in Springfield and St. Louis proudly serve diverse and vibrant communities, providing compassionate, patient-centered care alongside innovative health programs designed to meet evolving needs. We place a strong emphasis on achieving operational excellence while simultaneously fostering meaningful and lasting relationships within the communities we serve.
We are actively seeking a talented Regional Director of Operations (RDO) to oversee a complex, high-demand territory that is primarily based in St. Louis, with operational coverage extending into Springfield and the broader southwest Missouri region. This position represents a high-impact leadership opportunity, where the selected individual will be fully responsible for ensuring the financial, clinical, and operational success of multiple Skilled Nursing Facilities (SNFs). The ideal candidate will bring strong experience in multi-site management and must be fully prepared to lead a portfolio of 5-7 facilities, overseeing a total of more than 50 direct reports. This challenging role requires a strategic and results-driven leader who possesses thick skin, exceptional resilience, and a genuinely hands-on approach to effectively navigating the unique challenges presented by the region.
Key Responsibilities:
Oversee all aspects of clinical, operational, staffing, marketing, and financial performance across a network of multiple SNFs to ensure comprehensive excellence.
Develop and skillfully execute targeted strategies aimed at securing financial success, encompassing thorough budget management, efficient collections processes, and sustainable revenue growth initiatives.
Foster and nurture strong relationships within local communities, hospitals, and broader healthcare networks in order to effectively drive marketing efforts and achieve meaningful census growth.
Lead, mentor, and develop facility Administrators along with their key leadership teams to consistently drive superior performance and maintain full regulatory compliance.
Ensure strict adherence to regulatory compliance standards while implementing industry-leading best practices in care delivery and operational efficiency across all sites.
Manage and continuously optimize staffing strategies to guarantee appropriate coverage levels and promote long-term talent retention throughout all facilities.
Analyze key performance indicators (KPIs) in detail to pinpoint specific areas for operational improvement, thereby enabling informed, data-driven decision-making.
Serve as a proactive problem solver and stabilizing force within a fast-paced, high-pressure environment that demands quick thinking and decisive action.
Qualifications:
Must possess direct and relevant experience working within Skilled Nursing Facilities (SNFs) to be considered for this position.
Extensive background in multi-site management is required-candidates who are single-site administrators without this experience will not be considered under any circumstances.
Proven track record of effective leadership in the areas of financial oversight, marketing initiatives, staffing management, and clinical operations.
Demonstrated experience successfully managing 5 or more facilities that present diverse challenges and inherently complex operational dynamics.
Strong business acumen combined with deep operational expertise specifically within the healthcare industry as a whole.
Exceptional proficiency in navigating difficult and unpredictable environments while handling high-stress situations with composure and effectiveness.
Must currently reside in the Missouri region (relocation assistance may be provided for exceptional candidates, but daily commuting from outside the area is not an option).
A professional background with similar healthcare organizations will be viewed as a significant advantage in the selection process.
Compensation & Benefits:
Competitive salary range of $160,000 - $200,000, with the final offer being highly dependent on the candidate's depth of experience and qualifications.
Attractive performance-based bonus structure that can reach up to 30% of the base salary, rewarding outstanding achievements.
Additional 3% profit-sharing incentive designed to recognize and reward contributions to the organization's long-term success and profitability.
Comprehensive benefits package that includes robust health, dental, and vision coverage, along with generous retirement plans to support future security.
Ample opportunities for meaningful career growth and advancement within the expanding organization.
This is far from a traditional desk job-it demands a hands-on leader who is fully prepared to drive tangible results, confront and overcome challenges head-on, and significantly elevate the overall success of our Missouri-based facilities. If you are seeking a truly rewarding and high-stakes leadership role in the dynamic field of skilled nursing operations, we encourage you to apply today and take the next step in your career.
Call Center Talent Pool Req (Missouri)
Senior operations manager job in Springfield, MO
Make a Difference in Healthcare: Join FreedomCare in Missouri! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Missouri. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Missouri office 2-3 days per week. Our Missouri offices are located in Springfield, St. Louis and Kansas City.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
Auto-ApplyDirector, Operations-IV
Senior operations manager job in Springfield, MO
PRIMARY PURPOSE:
The Operations Director Center is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans
Oversees Preventative Maintenance of equipment and record keeping/related logs
Ensures property safety systems are up to code, maintained and inspected
Conduct daily walk-through's of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections
Assist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget
Manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget
Conduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability
Manage the work process for both capital projects and ongoing services - including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment
Manage preventative maintenance program and oversee any necessary repair or construction work to sustain a safe and reliable environment
Manage relationships with third party contracted services providers and ensure adherence to Simon's Purchasing Policy and Code of Business Conduct
Co-manage Construction activities with the corporate Development team
Maintain a safe environment through identification and elimination of any safely hazards to staff, tenants and customers. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc)
Lead maintenance staff in work assignments and training. Assist in maintenance staff performance reviews
Ensure public safety, Center security and effective risk management
Read and interpret engineering drawings and schematic diagrams
Assist General Manager with maximizing margin of profit centers
Performs Condition Assessments (either personally or with the assistance of consultants) to develop basis for long range capital plans and budgets
Ensure information contained within the capital database is accurate, current and updated on a real time basis as changes occur
Complete timely review and processing of vendor invoices, to ensure accurate services were provided prior to payment
Knowledge of leases in order to determine financial responsibility of operational issues.
Implement the energy plan communicated by General Manager for to minimize costs while maintaining a comfortable and safe shopping experience
Prepare and oversee operational budgets and ensure all costs associated with property operations are managed with direct guidance and oversight
Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary
Fulfill Manager-on-Duty rotation and manage day-to-day activities as necessary.
Provide operations support as necessary for special events and holidays
Contribute to the preparation and annual update of the Center's five year strategic plan
Complete required weekly, monthly and quarterly reports
Assist the General Manager in the management of the Comprehensive Emergency Management Plan. Ensure all personnel are trained to function as an Emergency Task Force in Crisis Management response
Oversee operations in a crisis situation ensuring the safety and security of all customers, tenants, guest and assets
Resolve escalated customer complaints
Work with security and local officials to plan and oversee a fire safety program.
Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience
Minimum 5 years of prior Operations, Facilities or Property Management experience
Working knowledge of maintenance and operational functions strongly preferred
Ability to read and understand blue prints, CAD drawings and other schematics
Meets commitments - produces accurate work
Solution oriented and results driven
Basic to moderate computer skills (email, excel, word, online order systems etc.)
Valid Driver's License
Ability to lift and carry up to 50 pounds
#ZR2
Auto-ApplyStore Director
Senior operations manager job in Springfield, MO
Full Time - Store Upper Level Reports Directly to: District Manager Directs: All Store Associates Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to meet all budgeted sales, labor, shrink and gross projections while maintaining good store conditions.
Daily Operations
* Hiring and maintaining a proper level and quality of employees who are dedicated to increasing sales by providing exceptional service to all clientele
* Checking and maintaining inventory and stock conditions
* Audit and adjust all pre-book suggested orders sent from office
* Ensure that credits are being requested and received from AWG and all DSD vendors
* Controlling shrink by insisting upon correct inventory levels, proper rotation, and proper shrink tracking
* Regularly checking that all security equipment is operational and in use
* Completion of all paperwork which is turned in to the office. (See examples)
AG Statement Sales Loss/Gain Report
Weekly Purchase Report Weekly Projections
* Monitoring pricing and merchandising with competition
* Providing scheduling for or projecting labor hours for all departments
* Meeting sales and labor budget projections while meeting total store profit projections
Employees
* Properly training and developing employees to ensure a stable, qualified work force by leading them and providing them the tools for success
* Maintaining a disciplined, non-offensive work environment using critical thinking skills, providing conflict resolution, and providing clear communication to the team
* Completing reviews for new team members at 3 months, 6 months, and annually after their first year
* Coaching and mentoring team members through training and assigning daily tasks
Company Standards
* Communicating with the appropriate office management and staying educated and updated on all company policies and training procedures
* Maintaining a clean facility, including the exterior of the facility, complying with all company standards, and immediately reporting all maintenance and repair issues to the office
* Maintaining records which comply with all government regulations and company policy
* Your store should remain Community Focused and in good standing with other businesses and organizations
* Compliance with all company policies, including dress and name tag enforcement
Basic Functions and Physical Requirements:
Must be able to lift 60 lb. boxes on occasion and/or exert 25-60 lbs. of force frequently and/or 10/20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparation of food items and/or removing product from boxes.
This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling and the ability to work on floors that sometimes become slippery.
Manager, Regional Operations - Springfield, MO MO
Senior operations manager job in Springfield, MO
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Responsible for all operations, including P&L responsibility, for assigned Urgent Care Center(s) in a region including staffing, financial, clinical and administrative performance and project management to achieve maximum performance and expense control. Establishes work procedures and standards to improve center operation efficiencies and effectiveness and provide recommendations for strategic planning for center operations budgeting, revenue planning, and volume for assigned centers. Works directly with leadership, providers, clinic team members, corporate resources and partners to achieve high quality care, exceptional service and financial goals.
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
JOB REQUIREMENTS:
Education
High School Diploma or Equivalent
Bachelor's Degree in a related discipline preferred
Work Experience
3+ years of operations management experience required.
4+ years of management experience in a medical or healthcare environment preferred
2+ years experience managing multiple sites preferred.
Required Licenses/Certifications
Valid State Driver's License
Must pass MVR background check
Valid State Driver's License
Must pass MVR background check
Additional Knowledge, Skills and Abilities Required
• Ability to bring the GoHealth vision and mission to life and show team members how their work connects to them.
• The ability to set goals and communicate a plan of action.
• The skill to empower team members to deliver results.
• Possessing bias towards action while managing risk.
• The ability to accomplish a task with concern for all the areas involved.
• The ability to communicate information through written and verbal means.
• The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• The ability to provide customer service to patients and other customers.
• The ability to cope with and adapt to uncertainty, deal with risk, and exercise good judgment based on available information.
• The ability to effectively plan and delegate the work of others.
• Knowledge of health care compliance policies, practices and systems. This includes the ability to apply this knowledge to general work situations.
Core Competencies:
Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.
ESSENTIAL FUNCTIONS:
*The position will req the leader to be in centers 4 days per week.*
• Responsible for P&L of assigned centers within a region including appropriate staffing levels for Medical Assistants, Radiology Technologists, and other center operations staff; includes, but not limited to oversight and primary responsibility for the staffing model and scheduling,
• Ensure proper development of talent pipeline, in collaboration with talent acquisition, to interview and strategically hire new team members to increase quality of hire and provide appropriate staffing options for each assigned center.
• Responsible for team management activities, including but not limited to staffing, training, performance evaluations, tracking and approving timecards and time-off request, etc.
• Responsible for achieving and exceeding budget targets for each assigned center and region by managing and reducing operational expenses, achieving maximum staff productivity and monitoring team member overtime goals.
• Maintain strict confidentiality for EMR, medical records and other patient and team member data, as required per compliance and regulatory rules and expectations.
• Ensures payroll is processed accurately and timely and ensure scheduling is accurate for the assigned market area.
• Responsible for revenue and volume targets for each assigned center and region and to establish a positive community presence
• Work in partnership with the Marketing team to maximize marketing effort/spend and increase visibility and a positive community presence for the centers.
• Build and maintain visibility in the community; identify outreach possibilities and partner with the Marketing and Business Development teams to drive volume and establish a positive community profile for the centers in the market and identify local business opportunities that will support the referral base.
• Oversee site maintenance and ensure the centers have access to the appropriate resources; manage vendor/supplier relationships and may be required to review and approve supply orders as needed.
• Prioritize work activities and develop guidelines and implement center operation policies and procedures.
• Manages performance across all designated centers and region report out bi-monthly KPI meetings with market leadership, and direct with Team Leaders, clinical leadership on metric improvement.
• Ensure high quality patient care is provided; follow up with patients escalated customer service regarding quality-of-care concerns.
• Responsible for building an effective team of Team Leaders within the market; responsible for coaching and supporting Team Leaders, including identifying strengths and areas for development, and fostering a nurturing environment that strengthens the GoHealth Urgent Care culture
• Enhances market operations by supporting all cross-market initiatives; provide guidance and best practices, ensure timelines are met, and develop and implement cross market processes and procedures.
• Collaborate with other markets to collect information, share best practices across markets, develop training plans, and capture data to track and monitor progress.
• Responsible for managing market-wide initiatives, including project management and outcome assessment.
Other duties as assigned.
Set up email alerts as new job postings become available that meet your interest!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyDistrict Manager (QSR)
Senior operations manager job in Springfield, MO
A District Manager for quick serve (QSR) and fast casual restaurants plays a crucial role in overseeing the operations of multiple locations within a designated area. They are responsible for ensuring consistency in service, quality, and overall performance, while also driving business growth, customer satisfaction, and employee development.
: District Manager (Quick Serve and Fast Casual Restaurants)
Position Overview: The District Manager is responsible for managing a group of quick-serve and fast-casual restaurants within a defined geographic region. This role involves overseeing day-to-day operations, managing team performance, ensuring adherence to company standards, and driving growth in sales and profitability.
Key Responsibilities:
Operations Management:
Supervise and ensure the efficient operation of all restaurants in the district, adhering to company policies and procedures.
Implement operational strategies to maximize profitability, streamline operations, and ensure customer satisfaction.
Monitor and manage inventory, labor, and supply costs for all locations in the district.
Conduct regular restaurant audits to ensure compliance with health, safety, and cleanliness standards.
Manage food quality and service consistency across all locations.
Team Leadership:
Lead, mentor, and develop restaurant managers and staff, ensuring they are motivated, trained, and properly equipped to succeed.
Conduct performance reviews and provide constructive feedback for restaurant management teams.
Foster a positive work culture that emphasizes teamwork, accountability, and high standards.
Organize training programs for team members and management to ensure alignment with company values and operational standards.
Sales and Profitability:
Monitor and analyze financial performance for each restaurant within the district.
Develop and implement local marketing initiatives to increase brand awareness and drive sales.
Work with restaurant managers to set and achieve sales goals, as well as identify and address areas for improvement.
Ensure adherence to budgeting and cost control measures, including labor and food costs.
Customer Experience:
Monitor customer feedback and ensure a high level of customer satisfaction across all locations.
Address customer complaints and resolve issues promptly to maintain a positive brand reputation.
Encourage and implement customer loyalty initiatives and promotions to drive repeat business.
Reporting and Communication:
Provide regular reports to upper management on district performance, including financial results, customer satisfaction, and team performance.
Communicate effectively with restaurant managers to ensure alignment on goals, challenges, and solutions.
Collaborate with cross-functional teams, including marketing, HR, and operations, to execute company strategies.
Compliance:
Ensure compliance with all local, state, and federal regulations related to food safety, labor laws, and health standards.
Stay updated on industry trends and regulatory changes to maintain compliance and operational excellence.
Qualifications:
5+ years of experience in restaurant management, with at least 2 years in a multi-unit or district manager role.
Strong understanding of the quick serve and fast-casual restaurant industries.
Proven ability to manage, train, and develop staff.
Excellent financial acumen and the ability to analyze P&L statements, sales data, and operational metrics.
Strong communication, leadership, and interpersonal skills.
Ability to multitask, prioritize, and solve problems in a fast-paced environment.
Proficient in Microsoft Office and restaurant management software.
A flexible and adaptable approach to meeting business needs.
Valid driver's license and reliable transportation (for travel between locations).
Education:
A bachelor's degree in business management, hospitality, or a related field is preferred, but not required.
Additional Skills/Experience:
Previous experience in quick-serve or fast-casual dining is highly desirable.
Strong knowledge of marketing strategies, customer engagement, and business development.
Working Conditions:
This position requires frequent travel to various restaurant locations within the district.
Flexible hours, including evenings, weekends, and holidays, may be necessary.
This job description is intended to outline the general duties and responsibilities of the District Manager role for quick-serve and fast-casual restaurants. Specific tasks and duties may vary depending on the organization's needs.
Auto-ApplyRegional Operations Manager
Senior operations manager job in Rogersville, MO
Job Details Rogersville, MO Full TimeDescription
Purpose:
Effectively lead the operational activities within the Parts/Service business within a defined group of locations, to maximize revenue, margin, profitability, and customer satisfaction in alignment with the organization's financial and operational objectives.
Responsibilities:
Provide a high level of coaching and leadership to Parts/Service Managers on driving revenue and efficiencies within their locations
Lead, support, and drive the Parts/Service business in alignment with the overall Aftermarket Business Plan
Execute Parts/Service strategies and processes to ensure internal and external customer satisfaction
Provide a high level of leadership involving the recruitment of highly skilled and motivated aftermarket employees. Ensure staff levels are met and retained relative to the levels that ensure customer and company success
Drive timely and efficient execution through Parts/Service Managers on training requirements, applicable performance metrics, and administrative tasks assigned such as safety, facility, and fleet management
Qualifications
Experience, Education, Skills, and Knowledge:
5+ years leading and managing Parts and/or Service Department operations or other high level related management experience
Experience coaching and leading others in driving revenue in Parts and/or Service
Strong and effective communication, computer, and technology skills
Demonstrated ability to create positive relationships with peers
College or associated degree preferred
Applicable experience required
Valid Driver's License required
Resort Operations Manager- FQ2
Senior operations manager job in Branson, MO
Looking for a dedicated, knowledgeable leader to join our Management team at our French Quarter II property in Branson, Missouri!
Work Schedule: Full-time, salaried position.
This position requires weekend availability, specifically on Saturdays.
Experience working with timeshares and HOA board meetings is preferred.
Robust benefits package available.
Position Summary:
Lemonjuice Solutions invests in fractionally owned real estate and upgrades the property to the highest and best use for todays environment. We reimagine the ownership, governance, and operations of the properties.
A dynamic and highly organized Resort Operations Manager, to drive the reimagination project plans with clear goals, plans and restructuring processes and regular updates to stakeholders. You will be responsible for creating and executing detailed ADA training, project plans for acquisition, integrations and restructuring with clear identification of resources, dependencies, risks and milestones. You are creative, detail oriented with a passion for working cross-functionally to accomplish the restructuring goals. Youll be doing work that matters alongside an experienced and dynamic team, transforming the way people use and govern excellent undervalued properties.
Your place within this exciting area of travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but were about more than that. Lemonjuice is a place where you can craft your own path to success.
Key Duties/Accountabilities:
Build institutional and industry knowledge regarding ADA by leveraging the appropriate internal and external resources.
Develop and implement SOPs and team member training relating to Guest Experience, Owner Engagement, and ADA/Accessibility issues.
Training all employees, Awareness, Etiquette, Best Practices, Safety Plan.
Accessibility evaluation of the property; create a standardized evaluation form for each resort.
Add ADA evaluation as a service to other properties.
Evaluate and implement applicability of the ADA and HUD accessibility provisions in the timeshare, condominium, mixed use, and commercial environments that we manage.
Work with resort managers to develop programs for guests.
Guest communication from first point of contact to check out. Digital check in/out texting platform, monitor customer counts/trip advisor comments.
Participate in the new project on-boarding team to perform initial property and process evaluation relating to Guest Experience, Owner Engagement, and ADA/Accessibility issues.
Support Rhea implementation and training initiatives.
Participate on Project Management owner communications team.
Assist project managers during property acquisitions, deed swaps, interval purchases. Help develop written processes for employees (SOP).
Support Resort Operations team when on-site staffing support as needed.
Training Individuals at various properties requiring traveling up to 10% of the time.
Assist the Project Managers at assigned target property transformation and integration process.
Coordinate cross-functional activities and decisions with other Lemonjuice teams and vendors.
Assist the Project Manager with support with project plans and teams to ensure goals and timelines are met.
Proactively oversee and evaluate operation project activities, build contingency plans, and timely execute corrective action to mitigate risks.
Communicate project status to senior management and other stakeholders.
Monitor the process for potential opportunities and issues and escalate as needed to ensure the best outcomes.
Contribute to the evolution and improvement of the reimagination process by providing feedback and sharing ideas that will increase owner value, drive efficiency, or enhance our technical capability.
Ability to manage and negotiate within the parameters of legal documents such as contracts, rules, bylaws, etc.
The ability to negotiate across disciplines.
Assist the management projects within projected budget and timeline.
Ability to prioritize multiple demands from various projects and workflow.
Qualities & Characteristics:
Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others.
Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Brand Engagement - Knowledge of brand strategies, business plans, brand positioning, customer psychographics; shares value system and can personally relate with target guest profile.
General Property Operations - Knowledge of the operating principles and practices of all brand/property specific functions to assist with the support of successful operations of the overall property (e.g.,Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
Business Acumen - Understanding and utilizing business information (to manage everyday operations and generate innovative solutions to approach business and administrative challenges).
Preferred Qualifications:
**
Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.
**
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, marketing, finance and accounting, or related professional area.
HOA boards and timeshares experience preferred.
Company Culture:
Celebrate Success
Strive for Excellence
Seek to Understand
Adapt Quickly
Tell the Truth
Change Champions
Human Centric
#ZR
Assistant Hotel General Manager
Senior operations manager job in Branson, MO
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has an associate's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!
Compensation:
$42,000 - $45,000 yearly
Responsibilities:
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Consult with the general manager to ensure that all guest service standards are met daily
Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Qualifications:
Must have at least 3 or more years of experience in the hospitality field
Showcase exceptional organizational, communication, and problem-solving skills
Proven customer service experience as a manager; strong guest-focused mentality
A proven record of experience managing a team, preferably in a hospitality role, is required
This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
About Company
Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence while Delivering Award Winning Hospitality.
What We Offer:
Competitive pay and benefits package
Holiday pay for specified working holidays
Hotel discounts through the employee travel program
Supportive and team-oriented work environment
Opportunities for advancement and professional growth
#WHHOS2
Compensation details: 42000-45000 Yearly Salary
PIcd6262b347e3-31181-39008477
RETAIL DISTRICT MANAGER UNASSIGNED - Lebanon & Surrounding Area
Senior operations manager job in Lebanon, MO
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
"Big-box" retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
#CC
Financials ERP Business Process Manager
Senior operations manager job in Springfield, MO
Description & Requirements We are seeking a detail-oriented and highly skilled Financials ERP Business Process Manager with experience in Workday Financials to join our National Finance Practice Management team. This role oversees and optimizes enterprise financial processes on the Workday platform, acting as a liaison between Finance, Procurement, and IT. Responsibilities include ensuring Workday Financials supports efficient, compliant operations, as well as process design, solution oversight, system enhancements, testing and ongoing improvements.
What You Will Do:
* Serve as the Workday Financials Administrator for business processes Revenue to Cash, Facilities, Capex, Personnel, Equity, Partner Operations, Procure to Pay, Intercompany, Allocations and FX.
* Understand Workday security and design roles to safeguard assets and reduce risk of fraudulent financial reporting.
* Establish a culture of ownership and precision.
* Establish a culture of Unmatched Client Experience within the organization.
* Establish and foster a culture of change management and change agility within the accounting team based on Forvis Mazars guidelines.
* Evaluate existing processes and implement best practices to improve efficiency, data integrity, and system utilization.
* Lead process standardization and harmonization across business units and regions.
* Configure, maintain, and optimize Workday Financials modules including:
* Financial Accounting
* Supplier Accounts
* Customer Accounts
* Business Assets
* Procurement
* Expenses
* Banking & Settlements
* Collaborate with Workday technical teams on integrations, reporting, security roles and releases.
* Lead Workday bi-annual release impact analyses and coordinate enhancements, regression testing and user adoption.
* Partner with Finance, Accounting, Procurement, HR, IT and external partners to translate business needs into system and process requirements.
* Serve as the primary liaison between Finance stakeholders and Workday technical teams.
* Facilitate cross-functional workshops, requirements gathering and solution design sessions.
* Lead and manage ERP-related initiatives including new module implementations, system upgrades and continuous improvement projects.
* Lead the design, optimization, and governance of financial business processes within Workday
* Drive system enhancements, configuration changes, and best practice adoption.
* Drive change management activities including training materials, communications and end-user support.
* Support integration, reporting, testing, and data integrity.
* Provide guidance and training to end users and process owners.
* Ensure data accuracy, governance, and compliance across all Workday Financials processes.
* Collaborate with reporting teams to develop dashboards and analytics supporting key financial KPIs.
* Identify opportunities to automate reporting and reduce manual effort.
Minimum Qualifications:
* Bachelor's Degree
* 5+ years of relevant accounting experience with an advanced understanding of Generally Accepted Accounting Principles (GAAP)
* Strong understanding of accounting operations and ERP transformation
* Proficient in Workday Financials
* Advanced expertise in Microsoft Excel
* Certified Public Accountant
Preferred Qualifications:
* Master's Degree
* Workday Financials Certification
* 10+ years of relevant accounting experience
#LI-CH1
New York City Pay Transparency
Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit-sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.
New York Salary Range:
NY Minimum Salary (USD)
$ 121,400
NY Maximum Salary (USD)
$ 202,400
Store Director
Senior operations manager job in Nixa, MO
Full Time - Store Upper Level Reports Directly to: District Manager Directs: All Store Associates Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to meet all budgeted sales, labor, shrink and gross projections while maintaining good store conditions.
Daily Operations
* Hiring and maintaining a proper level and quality of employees who are dedicated to increasing sales by providing exceptional service to all clientele
* Checking and maintaining inventory and stock conditions
* Audit and adjust all pre-book suggested orders sent from office
* Ensure that credits are being requested and received from AWG and all DSD vendors
* Controlling shrink by insisting upon correct inventory levels, proper rotation, and proper shrink tracking
* Regularly checking that all security equipment is operational and in use
* Completion of all paperwork which is turned in to the office. (See examples)
AG Statement Sales Loss/Gain Report
Weekly Purchase Report Weekly Projections
* Monitoring pricing and merchandising with competition
* Providing scheduling for or projecting labor hours for all departments
* Meeting sales and labor budget projections while meeting total store profit projections
Employees
* Properly training and developing employees to ensure a stable, qualified work force by leading them and providing them the tools for success
* Maintaining a disciplined, non-offensive work environment using critical thinking skills, providing conflict resolution, and providing clear communication to the team
* Completing reviews for new team members at 3 months, 6 months, and annually after their first year
* Coaching and mentoring team members through training and assigning daily tasks
Company Standards
* Communicating with the appropriate office management and staying educated and updated on all company policies and training procedures
* Maintaining a clean facility, including the exterior of the facility, complying with all company standards, and immediately reporting all maintenance and repair issues to the office
* Maintaining records which comply with all government regulations and company policy
* Your store should remain Community Focused and in good standing with other businesses and organizations
* Compliance with all company policies, including dress and name tag enforcement
Basic Functions and Physical Requirements:
Must be able to lift 60 lb. boxes on occasion and/or exert 25-60 lbs. of force frequently and/or 10/20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparation of food items and/or removing product from boxes.
This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling and the ability to work on floors that sometimes become slippery.
Resort Operations Manager- FQ2
Senior operations manager job in Branson, MO
Looking for a dedicated, knowledgeable leader to join our Management team at our French Quarter II property in Branson, Missouri!
Work Schedule: Full-time, salaried position.
requires weekend availability, specifically on Saturdays.
Experience working with timeshares and HOA board meetings is preferred.
Robust benefits package available.
Position Summary:
Lemonjuice Solutions invests in fractionally owned real estate and upgrades the property to the highest and best use for today's environment. We reimagine the ownership, governance, and operations of the properties.
A dynamic and highly organized Resort Operations Manager, to drive the reimagination project plans with clear goals, plans and restructuring processes and regular updates to stakeholders. You will be responsible for creating and executing detailed ADA training, project plans for acquisition, integrations and restructuring with clear identification of resources, dependencies, risks and milestones. You are creative, detail oriented with a passion for working cross-functionally to accomplish the restructuring goals. You'll be doing work that matters alongside an experienced and dynamic team, transforming the way people use and govern excellent undervalued properties.
Your place within this exciting area of travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we're about more than that. Lemonjuice is a place where you can craft your own path to success.
Key Duties/Accountabilities:
Build institutional and industry knowledge regarding ADA by leveraging the appropriate internal and external resources.
Develop and implement SOP's and team member training relating to Guest Experience, Owner Engagement, and ADA/Accessibility issues.
Training all employees, Awareness, Etiquette, Best Practices, Safety Plan.
Accessibility evaluation of the property; create a standardized evaluation form for each resort.
Add ADA evaluation as a service to other properties.
Evaluate and implement applicability of the ADA and HUD accessibility provisions in the timeshare, condominium, mixed use, and commercial environments that we manage.
Work with resort managers to develop programs for guests.
Guest communication from first point of contact to check out. Digital check in/out texting platform, monitor customer counts/trip advisor comments.
Participate in the new project on-boarding team to perform initial property and process evaluation relating to Guest Experience, Owner Engagement, and ADA/Accessibility issues.
Support Rhea implementation and training initiatives.
Participate on Project Management owner communications team.
Assist project managers during property acquisitions, deed swaps, interval purchases. Help develop written processes for employees (SOP).
Support Resort Operations team when on-site staffing support as needed.
Training Individuals at various properties requiring traveling up to 10% of the time.
Assist the Project Managers at assigned target property transformation and integration process.
Coordinate cross-functional activities and decisions with other Lemonjuice teams and vendors.
Assist the Project Manager with support with project plans and teams to ensure goals and timelines are met.
Proactively oversee and evaluate operation project activities, build contingency plans, and timely execute corrective action to mitigate risks.
Communicate project status to senior management and other stakeholders.
Monitor the process for potential opportunities and issues and escalate as needed to ensure the best outcomes.
Contribute to the evolution and improvement of the reimagination process by providing feedback and sharing ideas that will increase owner value, drive efficiency, or enhance our technical capability.
Ability to manage and negotiate within the parameters of legal documents such as contracts, rules, bylaws, etc.
The ability to negotiate across disciplines.
Assist the management projects within projected budget and timeline.
Ability to prioritize multiple demands from various projects and workflow.
Qualities & Characteristics:
Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others.
Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Brand Engagement - Knowledge of brand strategies, business plans, brand positioning, customer psychographics; shares value system and can personally relate with target guest profile.
General Property Operations - Knowledge of the operating principles and practices of all brand/property specific functions to assist with the support of successful operations of the overall property (e.g.,Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
Business Acumen - Understanding and utilizing business information (to manage everyday operations and generate innovative solutions to approach business and administrative challenges).
Preferred Qualifications:
**
Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.
**
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, marketing, finance and accounting, or related professional area.
HOA boards and timeshares experience preferred.
Company Culture:
Celebrate Success
Strive for Excellence
Seek to Understand
Adapt Quickly
Tell the Truth
Change Champions
Human Centric
#ZR
Assistant Hotel General Manager
Senior operations manager job in Branson, MO
Job Description
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has an associate's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!
Compensation:
$42,000 - $45,000 yearly
Responsibilities:
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Consult with the general manager to ensure that all guest service standards are met daily
Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Qualifications:
Must have at least 3 or more years of experience in the hospitality field
Showcase exceptional organizational, communication, and problem-solving skills
Proven customer service experience as a manager; strong guest-focused mentality
A proven record of experience managing a team, preferably in a hospitality role, is required
This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
About Company
Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence” while “Delivering Award Winning Hospitality.”
What We Offer:
Competitive pay and benefits package
Holiday pay for specified working holidays
Hotel discounts through the employee travel program
Supportive and team-oriented work environment
Opportunities for advancement and professional growth