Senior operations manager jobs in Sterling Heights, MI - 3,291 jobs

Job Title: Vice President - Operations Department: Product Development Reports To: Chief Operating Officer Terms: Full time, in office SuperStroke is a leader in golf grip innovation, trusted by over 600 tour professionals worldwide. The company is committed to delivering performance-enhancing products that combine cutting-edge technology with bold design. Our team thrives on creativity, collaboration, and a relentless pursuit of excellence in creating golf equipment for the best players in the world. Key Responsibilities 1. Operational leadership: leading and managing multi-site manufacturing operations, ensuring alignment with the company's strategic goals and objectives. 2. Strategic planning: develop and implement manufacturing strategies that enhance productivity, reduce costs, and improve quality. 3. Compliance and safety: ensure compliance with health, safety, environmental, and regulatory standards across all manufacturing facilities. 4. Performance management: establish key performance indicators (KPI's) to monitor manufacturing performance and drive continuous improvement initiatives. 5. Team development: build and lead a high performing operations team, providing mentorship and professional development opportunities. 6. Budget management: oversee the budgeting process for manufacturing operations, ensuring efficient allocation of resources and cost control. 7. Cross functional collaboration: collaborate with other departments, to include sales, marketing, and finance, to align production capabilities with market demand. 8. Project management: spearhead major manufacturing projects and capital investment that drive long term competitive advantage. 9. Research and innovation: conduct market analysis, competitor benchmarking, end user interviews to collaborate with engineers to prototype and test new grip technologies. 10. Lifecycle management: monitor performance through reporting and customer feedback to drive continuous improvement and manage end of life transition. Qualifications · Education: bachelor's degree in engineering, operations management, or a related field; a Master's degree or MBA is preferred. · Experience: 10+ years of progressive leadership experience in manufacturing or operations with a proven track record of managing multi-site operations. · Skills: strong analytical and problem-solving skills, excellent communication ability, and a deep understanding of production systems and manufacturing practices, specifically injection molding and tooling.

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States

The Director of Operations is responsible for the overall successful achievement of targeted operational performance and financial management of the manufacturing plants of North America. This high-impact role is responsible for ensuring performance meets or exceeds targets in Safety, Quality, Delivery, Scrap, and Inventory Management, as well as achievement of annual financial plans. Responsibilities Coach and collaborate with direct reports and Plant Managers to develop their leadership capabilities and build highly capable plant management teams. Maintain the business structure's cadence and focus on building strong, effective teams within that structure. Facilitate the development of annual operational and financial plans for each plant, including the critical prioritization of annual capital investments. Monitor daily, weekly, and monthly operational and financial performance (e.g., scrap, labor, inventory, freight). Drive the development and implementation of corrective actions and continuous improvement plans to neutralize risks and capitalize on opportunities. Partner with the Quality Director to maintain alignment on initiatives that exceed customer expectations (scorecards). Lead the Manufacturing Engineering Manager to drive initiatives that substantially reduce scrap percentage of COGS. Work with the Regional Material Manager to ensure robust systems are functioning to control and reduce total inventory dollars. Collaborate on new product launch execution to ensure seamless planning and successful implementation at all plant levels. Establish continuous improvement and employee involvement culture and drive excellence into each facility. Establish and maintain a work environment where the Safety and Health of all employees is paramount, meeting or surpassing all regulatory requirements. Ensure full compliance with all QMS, EMS, and ISO procedures and standards. Qualifications Bachelor's Degree with Technical Degree being preferred (e.g., Engineering). 5-10 years in senior operations leadership roles within a complex manufacturing environment. Expert knowledge of Lean Manufacturing, Continuous Improvement, and functional plant areas (Materials, Finance, Capacity, Program Management). Proven ability to build and lead team-oriented environments. Strong communication, interpersonal, and presentation skills.

Store - DET-TROY, MI Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities Assist Store Manager in planning and supporting the scheduling and execution of store workload. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Achieve your KPI's; manage your team to achieve their role KPI's Manage the visual merchandising standards in store and execution of feature space and seasonal layouts Manage and execute the inventory management processes in store Manage and execute merchandise operations and Omni channel processes Manage and execute shrink and safety programs. Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others Serve as Manager on Duty (MOD) Acknowledge customers, help locate product and provide solutions Cross trained in Custom Framing selling and production Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires * Retail management leadership experience Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road. So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations. Objectives of this role Devise fleet management strategies for the company, and ensure its timely execution Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same Use KPIs for the supply-chain network and ensure that the return on investment is maximized Monitor and update all kinds of records of fleet tracking systems Adhere to national, regional and company-wide rules and regulations while performing fleet management services Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system Responsibilities: Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles. Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity. Monitor the compliance, quality control and assurance standards for all areas of fleet management. Maintain proper documentation and records for all the areas of fleet activities. Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime. Procure vehicles, whether through lease, purchase, or other means, according to company needs. Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting. Regularly review fleet leasing invoices to ensure accuracy. Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs. Maintain fleet insurance coverage by adding and removing vehicles as necessary Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance. Provide regular reporting to management through use of the ELD software. Required skills and qualifications: Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management. Knowledge of fleet servicing, fleet scheduling, and fleet analysis. Compile and submit IFTA data / due fuel/distance reports Commercial Auto Claims management experience Experience reviewing CSA/SMS profile and DATAQ submissions In-depth knowledge of the transportation industry and its current trends. Proficiency in using computerized fleet management software/tools. Outstanding analytical, decision-making and leadership skills. Microsoft Office / Excel is a must. Excellent written and verbal communication. Preferred skills and qualifications: BS Degree in logistics, supply-chain management, or a similar discipline. Expertise in budgeting and cost control Knowledge of commercial vehicle leasing obligations and expectations Solid customer service skills Job Type: Full-time

A prominent retail company is seeking a Store Director for the South Detroit Market. In this full-time role, you will be responsible for the store's total operation, ensuring exceptional customer service and financial success. The ideal candidate will have a Bachelor's degree or equivalent retail experience, at least 5 years of experience in the retail/service industry, and a minimum of 3 years in leadership roles. The position offers competitive benefits and the opportunity to make a significant impact in the community. #J-18808-Ljbffr

* Cosmetology or Barber License (Required)* APPLY NOW - TEXT: SUPERCUTS474 to 44000 Join Regis Corporation as a Salon Leader - Elevate your Leadership Journey! Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Salon Leader! The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way. Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home. What Sets Us Apart? Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher! You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity! Referral bonuses are offered for every friend and family member that joins you! Exceptional Benefits: Flexible schedules for a perfect work-life balance. Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance. Enjoy Paid Time Off and free ongoing technical education. Opportunities for career and skill growth, with a focus on your professional development. Fun, relaxed dress code - we welcome jeans and tennis shoes! Job Duties Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements. Evaluate team member performance by consistently meeting, formulating, and documenting individual goals. Model quality services by consulting with clients and applying the appropriate service techniques. Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events. Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits. Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty. Provide customized consultations with each client, including stating the final price before the service begins. Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly. Communicate effectively and positively with all clients, team members, leadership, and the corporate support team. Meet or exceed personal/salon productivity standards set by Regis. Protect the salon's assets, including emphasizing and enforcing cash handling procedures. Lead, train, and model all services offered at the salon. Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts. Attend all required technical training sessions. Join all virtual and in-person meetings as directed by leadership. Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements). Required Knowledge, Skills, and Abilities (KSAs) Ability to lead the team and work as a team-player and/or independently. Marketing yourself, the salon, and the team in the community to increase your salon clientele. Modeling exceptional communication, organization, and problem-solving skills. Providing consistent and excellent customer service. Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting). Showing a willingness to learn new techniques and stay current with hair trends Leading through change and applying effective coaching abilities. Traveling to other salon locations as needed (i.e., temporary assignments). Maintaining full-time status and meeting the business demands. The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time. Experience * Three (3) years of experience as a Stylist, preferred. * One (1) year of experience in a salon leadership role, preferred. Education Must maintain a valid cosmetology or barber's license. All SLs are required to complete assigned training as determined by Regis. *All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate. Work Location * The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location. Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace. N/A 82650 WARREN, MI (82650)

M&K Truck Centers is an award-winning commercial vehicle dealer group with over 30 years of industry experience. We are proud to have received numerous accolades, including the 2019 Dealer of the Year for Volvo Trucks in North America and the 2019 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service. Role Overview: As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and exceed customer expectations. Expectations and Responsibilities: Customer Focus: Monitor service trends to implement improvements and collaborate with your team to develop processes that enhance the overall service experience. Team Leadership: Promote growth and development within your team by fostering open communication, problem-solving, and a positive work environment. Mentor future leaders and provide regular coaching and feedback. Operational Excellence: Take ownership of your service center's performance by driving continuous improvement initiatives that enhance team productivity and customer service. Champion safety, efficiency, and quality in all operations. Financial Management: Understand business metrics and lead daily operations to achieve productivity, quality, and revenue goals. Develop a deep knowledge of M&K products, service systems, and procedures to act in the best interest of the company. Essential Qualifications: Leadership Skills: Demonstrated experience in leading teams and managing diverse roles, including overseeing multi-shift operations with 15+ direct reports. Operational Experience: Proven track record in a fast-paced, technology-driven environment with strong customer-facing responsibilities related to field and technical repairs. Bachelor's degree or equivalent professional experience. Strong leadership and team collaboration skills. Must have at least 3 years of management experience Background in Sales is a plus. Ability to manage high-pressure situations with exceptional prioritization and time management Strategic and proactive mindset, with a focus on equipping your team for success Self-aware, flexible, and open-minded approach Analytical thinking combined with hands-on problem-solving abilities Advocacy for both customers and team members What We Offer: Competitive Wages: We offer aggressive pay rates to attract top talent. Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role. Training & Development: Opportunities to enhance your skills in a supportive environment. Safe Working Conditions: Work in compliance with DOT and governmental regulations. Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.

A Selling General Manager in this role, is responsible for opening a new market location in Detroit, and for hiring a team and growing the business. EXPERIENCE WITH HOME MEDICAL EQUIPMENT, A MUST. Manage and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility, safety, and independence in the home. As a Selling General Manager, you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs. Sales & Marketing Expectations: • Achieve sales goals for number of appointments, conversation rate and total sales revenue. • Timely completion of estimates and contracts with a clear product solution and scope of work. • With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products. Operations Responsibilities: • Review each sale and project to confirm quality standards of product, installation and customer satisfaction. • Local vendor management - find and develop relationships with local and regional subcontractors/vendors as needed. • Point of Escalation - respond to and resolve escalated situations with customers, systems, and processes. • Maintain accurate and adequate inventory for all stocked equipment. • Manage fleet/vehicle maintenance, repairs and cleanliness. • Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests. Leadership Responsibilities: • Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, production). • Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations. • Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met. • Scale and grow your local market. • Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies. Required Industry Experience, Skills, and Travel • Residential Durable Medical Equipment (DME) industry experience required (B2C). • Proven experience as a successful Sales producer and manager. • Excellent spoken and written communication skills, presentation skills, and project management skills. • Strong interpersonal skills and the ability to lead and develop a team. • Excellent leadership and decision-making skills. • Financial acumen including understanding of a budget. • Excellent problem-solving skills. • Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams. • Travel up to 10% as needed. Total Rewards: • Base salary plus incentive = total compensation of $120,000. • Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance. • Paid time off includes paid holidays and three weeks of PTO. • Training includes virtual and in-person learning and development, product development training, ongoing support, and the opportunity to grow personally and professionally in an expanding organization.

This is a story about growing up but never getting old. Since day-one when our founder, Jimmy, opened his first Jimmy John's sandwich shop, we've had the determination and badassery to settle for nothing less than the best. We are in early every morning baking fresh bread and slicing vegetables, and we're not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let's be honest, nobody can compete with the Rockstars of Jimmy John's. Calling all Go-Getters. As a General Manager, you will oversee day-to-day restaurant operations. While managing food and labor costs, you will recruit, hire, and train team members helping them understand what success looks like. In other words: let's do whatever it takes to make kick-ass sandwiches for our customers. To qualify for this rockstar opportunity, you are eligible to work in the U.S. and meet the age requirements and experience outlined within the application. Let's get this bread. Be part of a culture of Go-Getters and Rockstars who succeed through goal setting, willingness to learn and a can-do attitude. Perks include: * Advancement Opportunities * Employee Discounts* Not sure if your experience aligns? We encourage you to apply. Sandwich lover or not, all backgrounds are welcome here. Each Jimmy John's franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Jimmy John's," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John's restaurant to which you are applying. Jimmy John's and its franchisees are equal opportunity employers. * Subject to availability and eligibility requirements. Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

Fort Gratiot, MI (Port Huron, MI Office Location) | Full-Time | Leadership Role | $50,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $50,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI) About Fourgrounds: Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept. Position Overview: The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike. Job Responsibilities - Front of House: Hire, onboard, train, schedule, and coach a high-performing team Motivate employees to deliver excellent service Provide feedback, coaching, and development to team members Enforce store policies and foster a positive, productive workplace Maintain a clean, welcoming, and well-organized space Address guest concerns promptly and professionally Back of House & Operations: Oversee all store operations and report to ownership/corporate staff Manage P&L, meet sales targets, and control labor and operating costs Maintain accurate par levels, ordering guides, and prep sheets Ensure consistency in food and beverage quality, following recipes and procedures Keep inventory and retail coolers organized, stocked, and visually appealing Maintain high standards for cleanliness, organization, and health code compliance Oversee sanitation of workstations, tools, and storage areas Ensure compliance with food safety, health codes, and cash handling policies Reconcile cash deposits with POS system daily Coordinate event strategy with WDIV events team/coordinator Administrative & Strategic Duties: Create, manage, and adjust team schedules; approve shift changes and fill-in for absences Provide insights and feedback to ownership; help manage workplace change(s) Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics. Represent and promote the Fourgrounds brand in the community Support cross-functional collaboration with the in-house media studio Coordinate store operations with local programming staff and daily broadcast of station lifestyle show Report performance to ownership and help implement operational improvements Key Qualifications: 3+ years of experience managing a café or restaurant preferred Strong understanding of café operations, food safety, and customer service Skilled in balancing supply and demand, ordering, and inventory Ability to manage multiple priorities in a fast-paced environment Strong interpersonal, organizational and problem-solving skills Familiarity with coffee equipment, drinks, and café operations is a plus Effective leader with experience coaching and mentoring teams professionally Proficiency in POS systems and basic financial reporting Skill in maintaining detailed communication and organization in restaurant industry Positive and enthusiastic attitude Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.). ServSafe or food safety certification (or willingness to obtain) Ability to work full-time including early mornings, evenings, weekends and holidays. Location & Schedule: Location: Downtown Plymouth, MI Schedule: Full-time (Includes mornings, evenings, weekends, and holidays) No Phone Calls Please Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

General Manager - U.S. Division (Global Manufacturing Group) Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth. Key Responsibilities: Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy Qualifications: Bachelor's degree required; MBA preferred 10+ years of progressive leadership experience in manufacturing Demonstrated success in sales leadership, business development, and key account management Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus Strong strategic thinking, commercial acumen, and leadership presence If you are interested in exploring this further, please apply to this posting.

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Our management consulting team focuses on our clients' critical business needs. From transaction services to operations and everything in between, our integrated solution approach is designed to help enable and manage growth, leverage resources, and mitigate costs and risks. At Plante Moran, we have the privilege of serving clients and providing consultative services as they face challenges and seek new opportunities. Plante Moran's Transaction Advisory Services (TAS) team delivers strategic guidance and financial due diligence across the investment lifecycle, from pre-LOI through post-acquisition. As a manager, you will focus on buy-side and sell-side due diligence engagements, including quality of earnings analysis, working capital assessments, and review of accounting policies to evaluate performance sustainability and identify risks. Responsibilities include researching industry and target data, building financial models, analyzing financial statements under GAAP, calculating adjustments, preparing reports, presenting findings, participating in client meetings, supervision, and assisting with project scoping. Your role. Your work will include, but not be limited to: Provide transaction oriented accounting and reporting assistance for mergers and acquisitions, divestitures, and management buyouts Prepare detailed financial analysis to assist clients evaluating acquisition decisions Participate in client meetings and site visits while interacting with top-level management to acquire and assess important information for financial analysis Develop and review financial forecasts Assist with development and review of financial reports to determine quality of historical earnings and assets and liabilities to be acquired Analyze financial statements to determine sustainability of performance Assist in preparing proposals and engagement letters Organize varying projects against deadlines and mange time effectively The qualifications. Bachelor's Degree in Accounting or Finance Preferred Certifications: CPA 4-6 years of experience in a Transaction Advisory services practice, an Audit or Consulting practice, or Investment Banking Consistent travel with approximately 20% overnight This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week. What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now. Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. Compensation information posted is based on a position being located in the state of CO, IL, or MA. Please review theposition location for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range for their position, as compensation decisions are determined through a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer market-based starting salaries that are consistent across individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in IL, MA or CO is: $100,000.00 - $140,000.00

We are looking for an experienced Operations Manager, based in Detroit, to plan, direct and coordinate the operations at the facility. This role is for second shift which is 3 PM to 11PM; Monday through Friday .You will be responsible for improving performance, productivity, and efficiency through the implementation of effective methods and strategies. It's an exciting time to join the syncreon team! About the Role How you will contribute * Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer. * Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases. * Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements. * Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed * Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model. * Other duties as assigned. Your Key Qualifications * Bachelor's degree in business, engineering, or related field preferred. * Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry. * Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer. * Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Job Segment: Logistics, Supply Chain Manager, Operations Manager, Supply Chain, Facilities, Operations

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. LOCATION REQUIREMENT This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA, Austin or Dallas, TX, Troy, MI, Indianapolis, IN or Woodinville, WA. To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role. POSITION OVERVIEW This is not a technical or IT-focused role. Experience in promotional merchandise, retail, or eCommerce programs is strongly preferred. Position Overview: The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management. Key Responsibilities: Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution. Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS). Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met. SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning. Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics. Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently. Qualifications: Bachelor's degree in Business, Marketing, or related field. 3-5 years of experience in program management or a related role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience with Smartsheet or similar project management tools. Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities. We are pleased to share the base salary range for this position is $70,000 to $80,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. #LI-LG1 #LI-Onsite BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise. Connect With Us! Not ready to apply? Connect with us for general consideration. For more information: ************** For information about BDA's privacy policy for job applicants click here. Must be 18 years or older to apply.

Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: * Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability * Evaluate the maintainability and operability of production facilities * Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers * Provide shop floor insights by talking with employees and customers and reviewing all available data * Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities * Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies * Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: * 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions * Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED * Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: * Supply Chain Operations * Manufacturing Operations, SI&OP * Footprint optimization, plant consolidation and product line transfer * Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT * Lean, Six Sigma, TOC and Value Engineering * Demonstrated track record working with C-suite executives as well as private equity deal and operating partners * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Previous strategy and change management experience. * MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Title: Vice President, Revenue Operations Reports To: Chief Transformation Office and Head of Revenue Operations About the Role J.D. Power is at a pivotal stage: we are building a unified Revenue Operations (RevOps) capability to integrate our systems, optimize our go-to-market execution, and lay a scalable foundation for our next phase of growth. We are seeking an experienced, strategic, and hands-on Vice President of Revenue Operations to lead this critical build-out. This role requires an architect who can define the vision, execute the implementation, and drive the cultural adoption of a best-in-class RevOps function. This role reports directly to the Chief Transformation Office and Head of Revenue Operations, making you a central figure in both operational execution and the company's large-scale transformation strategy. The ideal candidate for this role is … You are a strategic revenue operations leader who combines deep sales systems expertise with financial acumen and transformation leadership. You've scaled RevOps functions in high-growth environments and understand how to architect technology stacks that enable revenue acceleration. You bring proven experience with modern revenue technology (Salesforce, CPQ, SPM, quote-to-cash platforms) and know how to optimize the entire lead-to-cash process for efficiency and growth. You excel at translating business strategy into operational execution, leveraging both analytical rigor and systems thinking to drive performance. You can influence across functions without direct authority, partnering effectively with Sales, Finance, Product, and Technology leaders to break down silos and create integrated processes. You're energized by building high-performing teams of RevOps experts, from deal desk to systems administrators to data analysts, empowering them to drive detailed technical work while you focus on business outcomes, financial impact, and strategic alignment. You thrive in complexity, seeing opportunity where others see fragmentation, and have a track record of unifying disparate systems and processes to create scalable revenue operations infrastructure that supports ambitious growth goals. What You'll Be Doing in the Role 1. Leadership, Team Management, and Functional Integration Executive Ownership of RevOps Functions: You will lead and integrate a diverse team of functional leaders across the following areas: Systems, Data & Support Revenue Insights Sales & Client Operations (including Deal Desk) Marketing Operations Enablement GTM Strategy Partnership: Serve as a key strategic partner to Product, Finance, and P&L leaders in shaping and executing go-to-market strategy. Translate market opportunities and product roadmaps into operational capabilities, ensuring RevOps infrastructure, processes, and analytics enable effective market segmentation, pricing strategies, channel optimization, and revenue growth across all business lines. Team Building and Mentorship: Recruit, train, and mentor a high-performing RevOps leadership team, defining the structure, charter, and career paths as we build this capability. Strategic Integration & Transformation: Serve as the RevOps leader for enterprise-wide integration efforts, ensuring all new systems and processes align with the strategic mandate set by the Chief Transformation Officer, Chief Operating Officer, and Chief Financial Officer. 2. Operational Execution and Quote-to-Cash Excellence Quote-to-Cash (QTC) Process Ownership: Drive the design, implementation, and governance of a lean, high-quality, and standardized Quote-to-Cash process that efficiently supports our complex, mixed revenue model (recurring, reoccurring, and one-time). CPQ and Pricing Infrastructure: Partner closely with Pricing to establish and maintain CPQ systems that embed the right pricing standards, approval workflows, and business rules into the technology. Ensure pricing logic, discount guardrails, and product configuration standards flow seamlessly through the quote-to-cash value chain, enabling sales velocity while protecting margin and maintaining pricing discipline. Compensation and Process Management: Own the end-to-end execution of sales and client management functions, specifically: Deliver and manage all commission plans globally, ensuring accuracy, timeliness, and alignment with corporate strategy. Govern and enforce sales processes across the organization to drive consistency and predictability. Oversee Deal Desk operations, ensuring optimal deal structuring, profitability, and adherence to policy. Sales & Client Operations: Partner with Sales and CS leadership to define, deploy, and manage consistent sales and customer success processes, methodologies, and training via the Enablement function. 3. Systems, Data, and Strategic Insights Systems Architecture and Modernization: Architect and execute a comprehensive strategy to integrate disparate revenue systems into a unified, scalable RevOps infrastructure, with Salesforce as the primary CRM. Drive the RevTech roadmap for the Corporate IT team. Data Foundation & Governance: Oversee the implementation of a data lake and Master Data Management (MDM) strategy for customer and product records, ensuring the Systems, Data & Support team establishes a single source of truth that drives critical business intelligence and supports Finance's reporting. Partner closely with Corporate IT and Data organizations to ensure support of RevOps/GTM use cases. Revenue Insights: Direct the Revenue Insights function to establish a rigorous framework for revenue reporting, delivering accurate forecasting, pipeline health analysis, and actionable insights to executive leadership. Finance Alignment: Ensure the RevOps foundation and data structure robustly supports the Finance team's requirements for accurate revenue recognition, auditing, and financial reporting. Qualifications/Experience & Education 10+ years of progressive experience in Revenue Operations, Business Operations, or Sales Operations, with 5+ years in a senior leadership role overseeing multiple sub-functions (e.g., Systems, Data, Deal Desk). Deep experience guiding and building a Revenue Operations function previously, including setting its charter and organizational structure. Expert-level proficiency with Salesforce, with a proven track record of large-scale implementation and multi-instance consolidation. Experience in systems integration and consolidating disparate systems following M&A activity. Proven experience owning and optimizing the full Quote-to-Cash process in a B2B environment. Direct experience overseeing or leading the delivery of complex sales compensation plans. Demonstrated experience reporting to or collaborating closely with C-level executives (COO, CTrO, CFO) on corporate-wide transformation and data governance initiatives Why Join J.D. Power? Lead Critical Transformation: Drive the consolidation and modernization of revenue operations infrastructure across a global enterprise following 11+ acquisitions. Build World-Class Capability: Create a unified revenue operations function from the ground up with the resources and executive support to do it right. Strategic Impact: Shape how J.D. Power goes to market, serves customers, and drives revenue growth across vertical businesses. Executive Visibility: Direct reporting relationship to Chief Transformation Officer with regular exposure to C-suite discussions. Solve Complex Challenges: Navigate the complexity of post-acquisition integration, multi-CRM consolidation, and enterprise-wide process standardization. Develop Exceptional Talent: Build and mentor a high-performing team across five key pillars of revenue operations excellence. Work Environment Remote-first with flexibility to travel as needed for key stakeholder meetings and team development US time zones required with regular collaboration across global locations Senior executive-level role with high visibility and strategic influence Fast-paced, dynamic environment with significant growth and advancement opportunities The Way We Work: Leader Led Remote First Foster Flexibility Reward Performance Time Off Matters Company Mission J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges. Our Values We POWER Our Customer's Success We are Innovative, Collaborative and Grounded in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to **********************. J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power's behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

Establishes, implements, and communicates the strategic direction of the organization's operations division. Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems. Collaborates with other divisions and departments to carry out the organization's goals and objectives. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision. Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects. Establishes and administers the department's budget. Presents periodic performance reports and metrics to the chief executive officer and other leadership. Maintains knowledge of emerging technologies and trends in operations management. Identifies training needs and ensures proper training is developed and provided. Performs other related duties as assigned.