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Senior operations manager jobs in Thousand Oaks, CA

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  • Transit General Manager

    MV Transportation 4.5company rating

    Senior operations manager job in Carson, CA

    Responsibilities: MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. Job Responsibilities: Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Maintain client contact routinely to meet or exceed expectations. Conduct periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations. Implement, promote and adhere to company policies and procedures. Interact with bridges committee to effectuate positive changes to policies, procedures and programs. Participate in location(s) labor and employee relations activities. Provide insight and information to support location(s) contract renewals. Create and present location(s) annual budget. Qualifications: Talent Requirements: College degree or equivalent business management experience. Transit Management experience required. Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software. Must have labor/union(s) negations/expenses expertise. Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance. MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills. Additional duties/responsibilities based upon individual contract requirements. Starting Salary Range: $175,000 - $197,000 During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential. MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #APPCAST
    $175k-197k yearly Auto-Apply 5d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Senior operations manager job in Thousand Oaks, CA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $40k-49k yearly est. 4d ago
  • Video Operations Transmission Manager

    Ltimindtree

    Senior operations manager job in Burbank, CA

    About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Our team is seeking a Streaming Video Operations Transmission Coordinator to ensure audio video metadata continuity of all live event feeds The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams including remote production teams teleport facilities and technology vendors Responsibilities: Responsible for transmission coordination and check-in for live events following the broadcast schedule Troubleshooting and monitoring of all contribution feeds video and audio signals to ensure trouble free broadcasts Monitor system tools and dashboards to ensure the health of the stream is maintained throughout scheduled events Maintain working knowledge of the company's transmission networks and their capabilities Maintains working knowledge and can execute transmission triage procedures Prepare backup scenarios as necessary in the event of loss of service to ensure service continuity during a live event Troubleshoot Investigate Document and Communicate a root cause analysis for any service interruption or anomaly on any streams Must know about IP transmission and IP video workflows Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs Interacts with transmission carriers to resolve issues escalations maintenance and overall performance Establishing standard operating procedures for all transmission technologies activities which include audio video and communications check in and QC process for remotes outgoing transmission activity and ingest Provides quality control and support to all departments in need of feeds assistance Partner with engineering teams to troubleshoot higher level problems Assist in equipment testing and configuration as needed Qualifications BS/BA Degree or Knowledge of OTT video distribution contribution technology and architecture A year experience working within the Transmission Master Control Production Control Room or Media Ingest Fulfillment work environment Direct experience working with IP based or fiber based transmission workflows and vendors is preferred Understanding of MVPD based linear ecosystem and working knowledge of OTT video distribution technology architecture including experience with video transport protocols such as RTP RTMP SRT UDP Zixi RIST HLS MPEGDASH Understanding digital audio video fundamentals compression technologies distribution formats and associated technologies such as Multicast and Unicast video distribution MPEG Video 24 HEVC MPEG2 TS Video and Audio Codecs AVC HEVC AAC EAC3 ATMOS HDR SCTE35 ESNI signaling closed captions QAM video distribution and ad splicing Ability to assess and troubleshoot video and audio quality Experience with cloud based infrastructure Demonstrated ability to prioritize under time constraints and work successfully in a fast paced environment independently Operate both independently and as part of a broader team balance multiple tasks and projects simultaneously in a results oriented environment Willingness and open availability to work flexible hours including nights and weekends to meet the 24*7 operational needs Knowledge of leading streaming technologies including UHD 4K HDR and low latency Passion for new technologies sports and entertainment Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
    $67k-116k yearly est. 1d ago
  • Chief of Operations - Luxury Fashion Brand

    Strawberry Paris

    Senior operations manager job in Los Angeles, CA

    Chief of Operations - Strawberry Paris Full-Time | Downtown Los Angeles HQ l IN PERSON *********************** READ IT COMPLETELY - YOU WONT REGRET IT Strawberry Paris is more than a brand-it's a dream of ultra-luxury boho romance. Inspired by the easy style of Zimmerman and the classic charm of Chloé, we create feminine, sun-kissed collections that mix skilled craftsmanship with modern travel vibes. Every piece comes from top factories using the best materials to capture that feeling of Parisian escape. We launched in 2025 and in less than 6 months we've already smashed past $1M in sales. Vogue France called us “the new boho obsession,” Who What Wear declared our strawberry-pink silk dresses “the piece of the season,” and every cool-girl influencer from Paris to Venice Beach is wearing us. Now we're scaling fast-and we need a world-class Chief of Operations who operates like a true owner: a strategic powerhouse who executes relentlessly, pushes boundaries, delivers results (no excuses), finds ways to make the impossible happen, and works at lightning speed. You'll be the CEO's trusted partner, driving operations across the entire business while we build the next billion-dollar boho icon. The Role As Chief of Operations, you'll report directly to the CEO and be the key driver of our daily work. You'll lead in a fast-growing luxury brand, handling everything from expanding wholesale sales to running marketing efforts and managing production. This means leading big projects to help us succeed in multiple sales channels, combining strong operations with creative ideas. If you enjoy turning big plans into real results, you'll flourish here and help us reach customers around the world. Key Responsibilities Drive Wholesale Sales Growth and Manage Sales Staff: Lead hiring, training, and ongoing tweaks for our sales team. Track performance closely, use data to build growth plans, open new accounts, manage trade show calendars, and build strong client relationships for steady loyalty and higher revenue. Boost the Brand with Marketing: Work with the CEO on smart strategies like paid ads, influencer deals, celebrity features, and content plans to increase online sales and build global awareness. Manage Production, Manufacturing, and Build Collections: Find and partner with top factories worldwide, guide product development from idea to finished item, track deadlines closely, and create high-quality samples, prototypes, and sales tools. Lead Key Projects and Day-to-Day Office Management: Handle full project management for complex initiatives, from setting up CRM systems to building automation tools that help teams work faster. Keep the office running smoothly as the main manager of daily tasks. Handle Financial Operations and Track KPIs: Oversee shipping, accounts receivable (returns/refunds), and accounts payable to ensure on-time payments and meeting targets. Track financials closely to hit KPIs and ensure profitability. Support Daily Operations and Budgets: Track all company expenses and give useful advice, while acting as the CEO's main partner for everyday decisions and strategy changes. Plan for Expansion: Set up our franchise and partnership area, finding chances to open physical stores in key markets. Who We're Looking For - A Strong Leader Who Gets Results Quickly and Well Experienced Leader: 3+ years in operations leadership, executive strategy, or high-level roles in luxury fashion, wholesale, or e-commerce (boho/feminine/high-end apparel a huge plus). Smart Planner: Strong analytical skills with a history of growing revenue through data-driven strategies, client acquisition, and process optimization. Team Player with Creative Skills: Real experience in marketing (ads, influencers) and production (sourcing, development, quality control). Tech Expert: Skilled in CRM (Salesforce/HubSpot), automation (Zapier), financial software (QuickBooks/ERP), and project tools (Asana/Monday.com). Luxury Professional: Excellent organization, discretion, and attention to every detail. Tough under pressure with a friendly, motivating attitude. Growth-Focused: Top performer who delivers results others think are impossible-and faster. Bachelor's or Master's in Business, Fashion, or related field; fluent in English (French a plus). What You Get - A Package Built for Hustlers Base salary $30-$36/hour (~$62,400-$74,880/year full-time - strong for high-impact leadership roles in luxury fashion, with fast growth potential) GUARANTEED RAISES EVERY 6 MONTHS ! : 2% every 6 months (4% yearly) for first 2 years - automatic progression to higher base by year 2 GUARANTEED ANNUAL BONUS: $1,000 guaranteed → up to $10,000 Profit-sharing: Up to 15% of net profits distributed annually as extra bonuses to all staff based on performance - the harder we hustle together, the bigger everyone's share GUARANTEED $3,000 loyalty bonus at 3-year mark Generous clothing allowance (obviously) -- 2 FREE PIECES PER MONTH 20 paid days off to start (13 PTO + 7 sick), growing +4 vacation days/year (cap at 25 PTO = up to 32 total days), plus 5 major holidays (separate) $150/month health & wellness stipend Travel perks, dreamy DTLA showroom vibes, and direct partnership with the founder Monthly PERSONAL GROWTH Bonus: $150-$350 extra every month when you present and execute a clear growth action plan to grow your skills that help the company (stackable!) Monthly Einstein Award: $100 cash for standout intelligent growth (yes - earn both monthly bonuses if you're crushing it) Our Culture - Built for Builders Small 10-person team, lightning-fast execution, weekly 5-minute power meetings with the CEO, Friday catered lunches + skill shares (with $100 prizes), potlucks ($50 prizes), quarterly Shark Tank pitches ($200 prizes). We reward results, ownership, and hustle - no excuses, just “how do we make it happen?” Ready to step in as the operational powerhouse and drive Strawberry Paris to the next level? Send your resume + a cover letter sharing your biggest operational/growth win and why you're ready to build a billion-dollar luxury brand. Email: ************************ Subject: Chief of Operations - [Your Name] - Let's Build a Billion-Dollar Brand We move fast. The right person starts ASAP. Don't wait - your future at a rocket-ship luxury brand is waiting. 🍓✨ Check us out: *********************** Strawberry Paris is an equal opportunity employer committed to diversity, equity, and inclusion in every thread.
    $62.4k-74.9k yearly 4d ago
  • Operations Manager

    Saunabox

    Senior operations manager job in Los Angeles, CA

    E-Commerce Operations Manager Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics. *Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page. SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you. What You'll Do (Key Responsibilities) - ERP Ownership & Inventory Management Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth. Maintain healthy inventory levels and prevent stock-outs through proactive monitoring. Implement & systemize inventory control processes. Place purchase orders (POs) aligned with the company's Operational Plan. Execute demand forecasting, inventory analysis, and provide reporting to leadership. Track, manage, and optimize inventory turn and accuracy across all channels. E-Commerce Operations Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations. Monitor orders that are delayed or not shipping on time, resolving issues before they escalate. Create and maintain products in Shopify. Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc. Manage vendor spend reconciliation and ensure accurate monthly reporting. Wholesale Operations Ensure adequate inventory allocation/reservation for wholesale purchase orders. Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI. Upload and maintain inventory in OrderStream. Set up new products for wholesale distribution partners. Manage EDI platforms end-to-end, ensuring On-time ship windows Accurate ASNs Correct vendor invoicing Monitor and reduce wholesale chargebacks through operational excellence. Operational Excellence Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics. Automate & systematize routine operational tasks through AI. Work closely with COO and provide weekly updates to the executive leadership team. Key Metrics You Will Own Stock-Out Prevention On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale) Wholesale Chargebacks Sell Through Rate / Inventory Turnover Ratio / Carrying Costs Operational Cost Savings Who You Are (Qualifications & Experience) Required Technical 1+ years experience in ERP systems and fulfillment operations Strong process orientation with the proven ability to build clear, effective SOPs. Experience with PO placement, demand planning, inventory forecasting, and vendor coordination. Familiarity with Shopify maintenance and product setup. Ability to conduct data analysis & presentation - and ability to create meaningful actions from data. Non-Technical Flexible working hours to communicate with overseas vendors. Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”. Clear & direct communicator. Preferred Experience in scaling DTC e-commerce or hardware startups. Experience working in fulfillment or logistics. Strong analytical mindset with an eye for data cleanliness and operational efficiency. Experience with EDI, wholesale invoicing, and managing large retail accounts. Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.). Why Join SaunaBox? Be part of a high-growth wellness brand redefining modern recovery solutions. Direct ownership over critical operations that drive company performance. Opportunity to build the systems and processes that scale our next stage of growth. Opportunity for role & responsibility growth as SaunaBox grows. Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR). Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events. Fast-paced startup culture with autonomy, impact, and cross-functional collaboration. *All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************
    $65k-85k yearly 1d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Senior operations manager job in Los Angeles, CA

    Los Angeles, California, (Santa Monica, CA Office Location) | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
    $62.5k yearly 3d ago
  • Store Manager - Rodeo Drive (Michael Kors Collection)

    Michael Kors 4.8company rating

    Senior operations manager job in Beverly Hills, CA

    STORE MANAGER, LIFESTYLE WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU'LL DO: Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities Create foot traffic through community involvement and hosting events Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 2+ years of Store Manager experience at a specialty retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Clothing allotment Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
    $58k-107k yearly est. 4d ago
  • GM, Retail

    Plug 3.8company rating

    Senior operations manager job in Santa Monica, CA

    Employment Type: Full-Time Compensation: $160,000 - $170,000 + up to 25% incentive Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit ***************** The Opportunity As Plug expands its marketplace capabilities, we are launching a Retail offering that brings vehicles directly to consumers-leveraging an asset-light model built on strong operating partners rather than owned infrastructure. The GM of Retail will be responsible for launching Plug's first retail location in Los Angeles, proving the operating model, and expanding the program nationwide. This role owns the direction, execution, and performance of Plug's Retail program. While this role does not directly manage a large team, it carries clear authority over Retail strategy, priorities, and operating decisions, and requires close partnership with Plug's functional leaders and external operating partners. What You'll Do... Launch & Market Entry Own the end-to-end launch of Plug's first retail location in Los Angeles. Define launch scope, timelines, and readiness criteria. Coordinate internal teams and external partners to bring the location live quickly and reliably. Ensure regulatory, operational, and customer experience requirements are met at launch. Operating Model Design and refine Plug's asset-light retail operating model. Establish Plug's retail standard, leveraging a data-driven approach to maximize throughput, margins and customer experience Monitor partner performance and continuously improve quality, speed, and cost. Cross Functional Leadership Drive alignment across Product, Ops, Dealer Success, Marketing, Legal, and Finance. Lead weekly cross-functional working groups to unblock issues, make tradeoffs, and keep milestones on track. Define and own core Retail KPIs including conversion, margin, inventory turn, retail mix and customer satisfaction. Expansion & Scale Capture learnings from the LA launch and codify them into a repeatable playbook. Develop a clear framework for selecting and launching new markets. Lead expansion into additional cities once the model is proven. Identify when additional resources or dedicated roles are required to support scale. What You'll Bring... 7+ years of experience in marketplaces, automotive, operations, or consumer businesses. Experience launching or scaling a new product, program, or business line within an existing organization. Proven ability to lead cross-functionally without formal authority. Strong operational judgment and comfort navigating ambiguity. Clear communicator with strong stakeholder management skills. 50%+ travel to support launches in future cities Preferred Requirements Automotive or EV ecosystem experience. Marketplace, logistics, or pricing background. Prior people management experience. Why Plug? Direct ownership of a core growth lever in a rapidly evolving market. Opportunity to shape Plug's external ecosystem from early stages. Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces. High impact, high autonomy, and clear line of sight to company-level outcomes. This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Next Steps: Ready to build something from scratch and lead with impact? We'd love to meet you. Email **************** with your best pitch as to why we should connect with you!
    $160k-170k yearly 4d ago
  • Store Manager

    Lacoste

    Senior operations manager job in Camarillo, CA

    At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (*********************** Essential Job Responsibilities: LEADERSHIP: Lead store team to drive sales through training and coaching. Exemplify your sporting spirit and create an outstanding service culture. Provide constant feedback and coaching to improve your team's skills and sales results. Identify and recruit associates who are passionate about sales and customer service. Develop team members with leadership and other abilities for succession planning. Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies. Set goals for each team member for the achievement of Company KPI's ( Manage team member's performance through regular evaluation SELLING: Execute plan to achieve and exceed Lacoste's sales plans and profitability goals. Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations. Proactively make suggestions based on analysis that will positively impact the business. Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement. Set measurable performance standards and goals based on Company's expectations and metrics. CUSTOMER SERVICE: Create an environment focused on the customer experience. Ensure that each team member is knowledgeable about the Lacoste lifestyle. Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele. Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management. OPERATIONS: Plan and manage payroll hours and schedule to meet business needs. Control expenses (including payroll) within planned budget. Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention. Protect store assets and inventory. Manage new receipts, transfers, markdowns, back stock and fill-ins. Requirements/Qualifications: At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team. Tenacious desire to inspire others and lead a culture of customer service champions. Expertise in store operations. Training, interviewing, planning, organizational, and performance management skills. Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity. Technically savvy Audacious attitude Sporting Spirit - must possess a competitive edge and drive to meet goals Innovative thinker that will drive our brand forward. Core Values and Traits: Play as One Team: Showing respect towards everyone Commitment for the team's work and decisions Play with Elegance: Striving for excellence Treating others with fair play and humility Play by Daring: Having the courage to speak up, experiment and take initiative To explore new opportunities Play with Tenacity: Constantly seek continuous improvement Learning from our failures At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values. Equal Opportunity Employer: At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
    $40k-68k yearly est. 3d ago
  • Luxury Brand Store Manager

    Nana Jacqueline

    Senior operations manager job in Los Angeles, CA

    Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
    $40k-67k yearly est. 5d ago
  • Retail Manager, West Coast, Travel Retail

    LVMH Fragrance Brands

    Senior operations manager job in Los Angeles, CA

    As an LVMH Beauty West Coast Retail Manager, you will be a key leader responsible for driving the success of select LVMH beauty brands, including Givenchy, Kenzo, Benefit, Acqua di Parma, and Loewe, within a designated West Coast USA + CANADA territory. Locations are but not limited to Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver. Brand responsibility, retailers and retail network is subject to change based on needs of the business. As Retail Manager, you are in charge of the development of LVMH Beauty Brand business within your portfolio of airports/doors and you drive your retail teams towards collective and individual success. A true business strategist, you analyze and devise multi-faceted action plans to enable your teams to reach their POS objectives. You will manage all sales activities in alignment with the company's vision and values, focusing on achieving ambitious sell-out results and upholding brand image. This role requires a dynamic individual who can lead, inspire, and strategically manage retail operations to deliver outstanding customer experiences and drive sustained growth in an airport environment. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Retail Management Work closely with key retail operators to ensure seamless business operations, including inventory management, sales performance, and superior customer service. Consolidate sell-out objectives for the region and, in collaboration with Area Managers, adjust yearly targets by store and location. Establish and communicate a retail strategy aligned with business ambitions, defining priorities for store visits, team coaching, and optimization levers (training, contests, bonus schemes, animations). Centralize, review, and communicate monthly performance, challenges, local opportunities, competitive landscape, and regional progress, adjusting actions as needed. Ensure optimal stock rotation by working at both store level and with Area Managers, implementing new processes if necessary. Maximize performance through animation processes, managing relationships with Trade Marketing, Retail, and Training teams for proper preparation and execution in stores. Propose and implement processes or tools to maximize retail team performance and resources in collaboration with the Retail department. Business Performance: Define, track, and analyze key performance indicators (KPIs) related to sales, customer experience, and team performance, recommending corrective actions to drive growth. Provide a regional perspective with a specific focus on top doors and selected potential stores, offering insightful feedback. Stay informed about market trends, competitor activities, and customer preferences to inform business strategies and product offerings. Visual Merchandising: Ensure the implementation of in-store visual merchandising aligns with brand guidelines and develops teams' understanding and operational autonomy for maintenance and merchandising intelligence. Control and coach on the execution and adjustment of retail standards (grooming/attitude, BC shifts/planning, merchandising checklist, daily/weekly briefs including target management, challenges/KPIs). Team Leadership, Training, and Development: Lead, coach, and develop store teams (airport/counter managers, Beauty Consultants, generics, promoters) to achieve sales targets and deliver outstanding customer experiences. Recruit, train, and motivate staff to foster retail growth, ensuring a qualitative service is delivered to customers. Develop the retail team at all levels, collaborating closely with training to build short-to-mid-term development plans. Lead and develop the regional retail team, communicating strategically and coaching on necessary aspects, guaranteeing respect for corporate rules and understanding of brand standards and values. Define training needs by Beauty Consultant, ensure correct training, and build a team of specialists in key doors. Develop and execute, with the help of airport managers, a pool of counter services. Define on-counter activities to sustain sell-out performance outside of animations. Reporting: Reporting/Communication Liaison: Provide monthly updates/reports to Area Manager covering all aspects of the business. The monthly report is both quantitative as well as qualitative. Travel Required: Territory includes, but is not limited to: Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver 50% Travel Required Experience Requirement: Minimum of 3 years of experience in a similar retail management role, with at least 2 years in a leadership capacity. Bachelor's degree preferred. Skills & Attributes: A curious, creative, dynamic, and proactive personality, autonomous and able to multitask while respecting deadlines. Strong passion for beauty with in-depth knowledge of current trends and the competitive landscape. Excellent communication and negotiation skills. Strong leadership and people management capabilities, with proven experience in building and motivating effective teams. Service-oriented mindset with an ability to pay attention to every detail and continuously seek improvements. Self-motivated and a team player. Language: Must be fluent in English, Spanish or French is a plus.
    $40k-67k yearly est. 4d ago
  • Store Manager | The Grove

    David Yurman 4.6company rating

    Senior operations manager job in Los Angeles, CA

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $34k-45k yearly est. 4d ago
  • Product Strategy & Operations Manager, Global Accounts - Global Business Solutions

    Tiktok 4.4company rating

    Senior operations manager job in Los Angeles, CA

    About the team: The Global Accounts Product Strategy and Client Solutions team (PSO) sits within the Global Business Solutions (GBS) organization, and is responsible for driving adoption and revenue across TikTok's core monetization products. We empower TikTok's largest advertisers globally, serving as the "Voice of Product" in Market, and the "Voice of Market" in Product. Our focus is to accelerate adoption across sales teams and advertisers by connecting product excellence to revenue outcomes. 1. Translate central product strategy into actionable client solutions that drive adoption and revenue. 2. Represent the customer, delivering insights and structure that improve GTM rigor and product readiness. 3. Partner with sales and cross-functional teams to prove ROI and influence roadmap priorities. About the role: We are seeking an experienced Product Strategy & Operations Manager (what we call a Product Marketing Manager) to support our Global Accounts team & lead the GTM strategy and adoption planning for TikTok's core monetization products. You will partner with sales, product managers and cross-functional teams to accelerate decision-making, ensure launch readiness, and operationalize product strategy. To the Market, you will conduct product-centric analyses to identify opportunities and more effective solutions with clients. To Product, you will represent the customer and ensure the roadmap is aligned to our largest clients' business goals. You will own the full GTM lifecycle (inbound, testing, and outbound), working across Product, Sales, and Enablement teams to bring new platform capabilities to market and drive adoption across all sales segments. 1. Product Strategy and Go-to-Market Execution * Lead GTM planning and execution for TikTok's platform and core products. * Translate central product strategies into vertical and client-specific activation plans that accelerate adoption and revenue impact. Ensure business needs and market dynamics are reflected in roadmaps and prioritization. * Map product priorities against clients' business and media goals. Define clear product positioning and messaging that highlight advertiser value and growth outcomes. * Develop and execute GTM launch plans, including success metrics, revenue impact targets, and enablement deliverables. * Drive product readiness through sales enablement, documentation, workshops, and measurable adoption campaigns. 2. Cross-Functional Collaboration * Partner with Product, Sales, and PSO to align priorities, readiness, and market needs. * Partner with Central PSO, Product Management, Sales, and other cross-functionals to unblock revenue opportunities by addressing technical, operational, and policy challenges. * Work with cross-functional teams to connect platform adoption metrics to revenue performance. * Serve as the primary GTM liaison for Global Accounts, consolidating feedback and ensuring central alignment on regional priorities. 3. Inbound Research and Testing * Lead inbound research to identify key adoption barriers, user needs, and market opportunities. * Facilitate client testing within alpha and beta testing programs to validate value propositions and collect early performance results. * Translate test learnings into actionable insights for product improvements and scaled rollouts. 4. Insights and Performance Tracking * Define adoption goals, revenue impact metrics, and performance dashboards that clearly measure success. * Monitor platform adoption across verticals and sales teams to identify opportunities to increase usage and monetization. Surface and scale best practices globally. * Consolidate feedback and insights into the Weekly Business Review and Monthly Market Insights Report. * Conduct product-centric analyses to surface opportunities and improve effectiveness of client solutions.Minimum Qualifications: * BA/BS degree or equivalent experience. * 5+ years of experience in product marketing, product management, GTM strategy, or strategy & operations, preferably in digital media or advertising, with a track record of growth and progression in prior roles. * Proven ability to translate central product strategies into client solutions with measurable revenue results. Demonstrates passion and know-how to deeply understand the market, customers and competition. * Excellent communication and stakeholder management skills, with the ability to bring clarity and alignment in ambiguous environments. Experience managing cross-functional launches, including product testing and adoption campaigns. * Strong and pragmatic analytical skills, with the ability to connect insights to actionable next steps. * Strong systems thinker with proven ability to scale operational processes and deliver measurable business outcomes. * Highly organized, outcome-driven, self-motivated and comfortable working in a fast-paced, evolving environment. Ability to work collaboratively with a large number of teams across multiple countries, time-zones, backgrounds and functions to push projects to completion. Preferred Qualifications: * STEM or MBA degree from a top tier program a plus. * Strong preference for work experience with digital advertising or SaaS platforms, or top-tier management consulting firms. Industry experience in Automotives, CPG, and/or 3P Ecommerce Marketplace a plus. * Experience with performance media/marketing, signals integration (pixels, API, etc), AI for creative or ad placement products, and/or working at a top 6 global agency a plus. * Strong preference for candidates with both product and commercial backgrounds, for example as a Product Manager, or having both prior Engineering and Sales / Commercial Operations roles. * Skilled in collaborating across GTM, Product Strategy, and Product organizations across multiple regions and business units to drive execution at scale. Strong ability to translate technical features into business value for commercial audiences. * Demonstrated success launching Tier 1 products at leading technology companies, aligning product adoption initiatives with revenue and performance metrics.
    $91k-140k yearly est. 43d ago
  • Manager, Airport Customer Operations

    American Airlines 4.5company rating

    Senior operations manager job in Los Angeles, CA

    **Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for the efficient use of resources to ensure operational performance. Ensure enforcement of all company and departmental procedures, including safety and security. + Salary range is between $95,000 to $130,000. **What you'll do** + Develops employees + Implements methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and accepts accountability for follow-through + Communicates procedural changes to Customer Service Managers, supervisors and employees and ensures compliance + Monitors and measures on time performance + Identifies areas/individuals which require improvement; develops and implements methods to increase/improve performance + Develops and enhances the work relationship with vendors, ensuring all parties perform their responsibilities properly + Ensures all internal audit requirements are followed and accountable for compliance + Reviews staffing requirements and schedules for all department employees, ensures adjustments are made as needed + Conducts grievance hearings and servs as a grievance hearing officer as required + Interprets the company's policies in a professional and positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections + Aids/guides the development of Customer Service Managers and supervisory staff + Shift work-including nights, weekends and holidays **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School Degree or GED equivalent3 years' airline supervisory experience3 years' airport operations experience **Preferred Qualifications- Education & Prior Job Experience** + N/A **Skills, Licenses & Certifications** + Possess a valid US Driver's License + Must be self-motivated and detail oriented, team player + Able to perform in a fast paced environment while maintaining a professional and effective approach to high stress situations + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
    $95k-130k yearly 8d ago
  • Director, Airport Operations

    Tbi Airport Management 4.3company rating

    Senior operations manager job in Burbank, CA

    General Description: The Director of Operations is responsible for the success of the Operations Department in all of its functions. The ideal candidate sets the example for decorum and work ethic to staff, solves problems with diplomacy and tact, adapts and leads change, maintains humility, and takes personal responsibility for all outcomes. Requirements TBI Airport Management, Inc.Hollywood Burbank AirportJob DescriptionDirector of Operations Reports to: Deputy Executive Director, Operations, Security, and SMS Status: Exempt Pay: Starting at $165,000 DOE Schedule: 9/80 Essential Job Functions: The Director of Operations leads the Operations Department through direct supervision of two Operations Managers, who in turn oversee the Operations Supervisors, Operations Support Specialists, the Airport Communications Center, and a contractor providing services for the Virtual Ramp Control Room. This position requires effective management in the performance of a wide range of tasks including, but not limited to, requirements and procedures for compliance with 14 CFR Part 139 and the Airport Certification Manual, the Airport Emergency Plan, TSA 1542 and the Airport Security Plan, airport rules and regulations, dispatching of Airport Operations, Police, and Fire Department personnel, and gate scheduling and management. The Director also: Prepares and manages the Department budget, Ensures adequate staff levels and scheduling, Recruits to fill vacancies, Manages bargaining unit agreements, Acts as liaison to outside agencies, Maintains contracts with service and supply providers, Builds relationships within the department and with other airport departments, tenants, and stakeholders. Communicates the vision and mission clearly and concisely, ensuring staff members understand what they are doing and why, Effectively prioritizes actions and resources while demonstrating thoughtful and reliable decision-making. Performs other duties as necessary or assigned. Minimum Qualifications: Employment Standards Bachelor's degree in aviation management or related field and 5 years of airport management experience in a leadership role at a commercial service airport, or an equivalent combination of experience and education. License and Special Requirements: Possession of a valid California Driver's license. Ability to obtain and maintain security clearance as required by role and TSA regulations. Supplemental Information: Knowledge of: Negotiation and preparation of airport leases, contracts, and rates and charges. Management principles and practices relating to airport operations and planning, FAA rules and regulations affecting airport operations and airport construction and equipment. Computer proficiency, including Microsoft Office. Ability to: Speak and present information in a public setting with confidence and competence. Research, analyze, develop and present ideas and issues, develop recommendations and implement solutions. Develop goals and accomplish objectives, build consensus and be responsive to organizational needs and expectations. Manage complex projects, from plan through implementation. Communicate effectively, orally and in writing. Interested applicants may apply by clicking the link below and completing the online assessments: ************************************************************************** Salary Description Starting at $165,000, DOE
    $165k yearly 12d ago
  • Director of Customer Experience

    Thrive Causemetics 3.9company rating

    Senior operations manager job in Los Angeles, CA

    Who We Are: Thrive Causemetics is Bigger Than Beauty: We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics' products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty program, every product purchased results in a donation to help communities thrive. Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone's voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do. Who We Are Looking For: We are looking for a beauty maven, visionary, data-informed leader to guide our Customer Experience team into an exciting new phase of growth. You bring a rare blend of operational excellence and a leadership mindset that balances empathy with efficiency, with a deep passion for beauty. You know how to foster high performance while deeply valuing people. You have successfully led teams through periods of evolution and scale, and you are energized by the opportunity to build strong foundations that support sustainable excellence.are energized by the opportunity to build strong foundations that support sustainable excellence. You are a systems thinker and proactive innovator who understands how to introduce the right tools, workflows, and technologies to increase clarity and performance, especially in a customer-centric environment. AI, automation, and CX tech are not just buzzwords to you; they are strategic enablers for resolution speed, service consistency, and agent empowerment. With a keen eye on both the details and the big picture, you help teams find rhythm, purpose, and pride in what they do. If you are passionate about beauty, brand loyalty, and delivering consistently exceptional service experiences, this role is for you. What You Will Be Doing: * Be a Beauty Maven and Brand Ambassador: Foster a beauty-first service culture. Lead by example as a true brand evangelist, inspiring your team to embrace and embody Thrive Causemetics' values and mission. Stay ahead of beauty trends, product innovation, and customer preferences to ensure our team is equipped to provide knowledgeable, empowering, and genuinely delightful guidance. * Team Leadership and Development: Provide clear structure, coaching, and support to a growing team that includes customer support specialists, beauty advisors, and outsourced partners. Establish leadership pathways and skill development programs that foster a high-performance, inclusive culture where people feel empowered and proud of their work. * Customer Experience Innovation: Champion the use of modern technologies including AI, automation, and advanced CX platforms to enhance ticket handling, resolution speed, and service efficiency while preserving the warmth and personalization that define our brand. * Omnichannel Service Strategy: Architect a consistent, branded service experience that spans ecommerce, in-store retail and wholesale, and social commerce. Ensure our tone, responsiveness, and quality standards remain cohesive across all platforms and time zones. * Customer Education and Product Expertise: Partner closely with CX leads to ensure our beauty advisors are equipped with deep product knowledge and brand fluency, enabling exceptional, tailored guidance and education across every channel. * Cross-Functional Collaboration: Serve as a key connector between CX and other teams by working closely with Ecommerce, Social, Brand, Retail, and Operations to ensure the customer's voice is embedded in company-wide strategy and execution. * Insights and Continuous Improvement: Leverage customer feedback, team insights, and data to identify friction points and unlock opportunities. Build systems that drive improvements in NPS, engagement, loyalty, and team performance. * Vision and Execution: Define a long-term strategy for how CX contributes to our Bigger Than Beauty mission. Implement operating goals, quality benchmarks, and reporting frameworks that reinforce a culture of service excellence and strategic impact. What Will Make You Stand Out: * 10+ years of experience leading CX or customer care functions in a rapidly scaling DTC and/or omnichannel retail environment * 5+ years of team management experience, including hybrid or distributed teams, with a history of coaching and developing diverse roles across customer support and education * Deep passion for beauty with a pulse on trends, ingredients, and education; brings a brand-first lens to every CX touchpoint * Proven ability to translate beauty storytelling and product expertise into memorable, trust-building customer experiences * Committed to cultivating teams that embody brand values and radiate excitement, fluency, and care across all channels * Proven success in evolving CX operations and processes, not just preserving the human element but elevating it through thoughtful systems, refined service standards, and meaningful personalization * Passion for embedding CX into the fabric of the business, positioning the team as strategic partners and ensuring their voice shapes decisions at every level * Experience cultivating a team culture that blends customer support excellence with brand fluency, building a group of true beauty and brand experts who are aligned, empowered, and future-focused * Expertise in platforms such as Zendesk and complementary tools for loyalty, reviews, returns, and service automation, along with curiosity for emerging tech and AI that enhance both team and customer outcomes * Exceptional communication and interpersonal skills, with the ability to lead with empathy, clarity, and consistency while inspiring and galvanizing teams * A genuine love for the beauty space and a belief in the power of education, storytelling, and care to turn customers into lifelong advocates Thrive Causemetics is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. without current or future sponsorship for an immigration-related work benefit. Thrive Causemetics does not hire H-1B, F-1 CPT, OPT, or STEM OPT candidates for this role. The base pay range for this role is $150,000 - $175,000, with the following factors determining the base pay at offer: skills, qualifications, and experience. This range provides the opportunity to progress as you grow and develop within a role. Additionally, this role is also eligible for an annual discretionary bonus based on company and individual performance. Thrive Causemetics provides a competitive benefits package, including but not limited to: comprehensive medical, dental and vision plans, a 401(k) plan with employer matching, various paid time off programs, employee discount/perks, life insurance, disability insurance, and employee assistance programs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $150k-175k yearly 60d+ ago
  • Meeting & Event Operations Manager

    Serendipity Labs 3.8company rating

    Senior operations manager job in Los Angeles, CA

    Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Lab Operations Manager - Full-Time Do you enjoy operations management and have a keen eye for detail? Are you great at managing teams and building a strong sense of community? Are you driven by the opportunity to build revenue and host Meetings & Events? All of this will help you craft and deliver our members' experience each day as a Lab Operations Manager! Key Accountabilities: Meeting & Events Generating leads and effective management of the M&E pipeline. Leading the Lab Team to deliver an excellent end to end experience for M&E hosts and guests. Effective and speedy responses to leads, giving a great tour, and creating detailed proposals for prospects. Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. Create catering partnerships for quality food and beverage offerings. Marketing & Community: Lead artist partnerships including, reaching out/vetting potential artists, curate installation/removal, and organizing/executing/marketing artist reception. Plan 2 Member events each month to foster community within the Lab. Plan and host 2-6 partnership events each month with outside organizations to increase brand awareness. Contribute social content to Central Marketing and oversee EC's production member newsletters. Act as a brand champion when networking with other local businesses and the community to generate brand awareness. Member Experience Assist with the staffing of reception during lab opening hours as needed. Be visible and always delighted to assist. Responsible for resolving member issues and escalating them when needed. Develop a rapport with Members to cultivate a warm professional environment and sense of community. Lab Operations Ensuring the lab opening and closing checklists are completed and the lab is member ready at all times. Review and process monthly invoicing/billing to ensuring accuracy and follow up with delinquent accounts according to the AR process, escalating to the GM when necessary Manage the stock levels and ordering of consumables according to budget targets/controlling costs Creating/maintaining complete Member profiles in Office RND Facilitating new member onboarding/orientation Oversee and ensure that all areas of the lab are well presented at all times Ensure that all operational systems are in working order and report issues to quickly resolve Sales Process Assistance Be able to conduct tours of the lab according to brand standards Relay pertinent and helpful sales information to the assigned sales person Assist with closing non-resident membership opportunities and meeting and event bookings. Enter all Leads and Opportunities in Salesforce and maintain in real time throughout the sales process. Team Management Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and Guests. Be a coach for EC's when they have questions or are in need of additional training/support. Actively supporting professional growth of Experience Coordinators. Essential Knowledge, Skills, and Abilities: Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). Ability to consistently deliver a high level of customer service. A keen attention to detail and ability to be proactive in support Team, Members, and Guests The ability to lead and delegate while holding Team Members accountable. Excellent organizational skills including the ability to prioritize and multitask. Ability to work with grace under pressure and demonstrate flexibility. Good basic IT knowledge and the ability to learn, use, and troubleshoot systems. Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: 10% Quarterly Bonus Plan Commission Potential 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) 50% Paid Short-Term and Long-Term Disability Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses Paid Parental Leave Policy 401K -through TriNet & Empower Retirement Services Employee Assistance Program (EAP) Commuter Benefits Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more Generous Paid Time Off, Sick Time and company paid holidays Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. Employee Referral Program
    $64k-103k yearly est. 60d+ ago
  • Site Operations Manager (LB)

    Harbor Community Clinic

    Senior operations manager job in Long Beach, CA

    Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The Site Operations Manager - Long Beach Clinic is responsible for overseeing the daily operations of Harbor Community Health Centers' newest location in Long Beach. Reporting directly to the Chief Operating Officer (COO), this position ensures the clinic operates efficiently, safely, and in alignment with HarborCHC's mission, vision, and core values. The Site Operations Manager plays a key role in coordinating administrative, operational, and technology functions to support a seamless patient experience. This includes managing front office workflows, collaborating with clinical and administrative teams, and serving as the on-site liaison for IT, facilities, and operational support. The Site Operations Manager will promote a culture of excellence, teamwork, and inclusivity while ensuring compliance with organizational standards, quality measures, and regulatory requirements. This role requires a hands-on leader who is proactive, adaptable, and committed to improving the health and well-being of the Long Beach community through efficient operations and exceptional patient-centered service ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Oversee daily non-clinical operations of the Long Beach site, ensuring smooth patient flow and adherence to HarborCHC standards Collaborate with the COO, IT Department, and departmental leads to implement operational policies and best practices across all clinic functions Monitor scheduling, patient access, and front desk workflows to optimize efficiency and patient satisfaction Ensure compliance with safety, infection control, and facility standards Partner with Facilities and IT departments to ensure timely resolution of site-related issues and maintenance needs Serve as the on-site liaison for IT support, coordinating technology setup, troubleshooting hardware and software issues, and ensuring functionality of EHR systems, phones, and equipment Assist with technology onboarding for new employees, ensuring proper access to systems and training in workflow tools Maintain inventory of technology assets and report needs for replacements or upgrades Act as an on-site ambassador for HarborCHC's patient experience initiatives Monitor patient feedback, address complaints, and ensure timely resolution in coordination with leadership Support clinical staff in maintaining a patient-centered environment and efficient service delivery Ensure the clinic's environment reflects a welcoming, respectful, and inclusive culture Serve as the point of contact for administrative operations, including supplies, vendor coordination, and maintenance requests Support onboarding and training for new Long Beach clinic staff in coordination with HR and the COO Assist in monitoring key operational metrics (e.g., patient volumes, scheduling, no-shows, etc.) and provide reports as needed Support quality improvement and compliance initiatives to ensure adherence to local, state, and federal regulations Provide day-to-day guidance and coordination for front office and support staff, ensuring accountability, teamwork, and professional growth Work closely with the COO to identify operational challenges and propose data-driven solutions Participate in leadership meetings, contributing feedback from the Long Beach site perspective Lead by example in demonstrating HarborCHC's values and commitment to community health Other duties as assigned QUALIFICATIONS Education: Bachelor's degree in health administration, Business, Public Health or a related field required. Equivalent experience in healthcare operations management may be considered Experience : Minimum of 3-5 years of experience in a healthcare or community clinic operations role, with demonstrated leadership capabilities Experience in a Federally Qualified Health Center (FQHC) or similar setting strongly preferred Proven ability to manage multiple priorities and coordinate cross-functional teams Knowledge of healthcare operations, patient flow management, and quality improvement principles Strong communication, problem-solving, and organizational skills Bilingual (English/Spanish) preferred but not required Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with electronic health record (EHR) systems preferred (e.g., eClinicalWorks) Other Requirements: Legal authorization to work in the United States Valid California driver's license and access to an insured automobile Clear post-offer, pre-employment background screening Must be vaccinated against COVID-19 or have a qualifying medical/religious exemption EXPECTATIONS Adheres to all Harbor Community Health Center (HarborCHC) policies and procedures Conducts self in a manner consistent with HarborCHC's core values and mission Provides excellent internal and external customer service Maintains a positive, professional, and team-oriented attitude Ensures attendance, punctuality, and compliance with all timekeeping procedures Communicates regularly with the COO regarding site operations, staffing needs, and patient experience concerns Meets productivity standards and performs duties as workload necessitates Fosters an environment that promotes trust, cooperation, and continuous improvement among all staff PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust. Hours: HarborCHC is open Monday -Friday 8am-5pm. This is a full-time, exempt position, and the employee is expected to work approximately 40 hours per week. Evening and weekend work may occasionally be required, as business needs dictate. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. HarborCHC complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice.
    $105k-169k yearly est. 20d ago
  • Logistics Operation Manager - Bilingual (English/Korean)

    Woongjin, Inc.

    Senior operations manager job in Los Angeles, CA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Lead daily air freight operations, including import/export scheduling, documentation, and on-time shipment delivery. Supervise and mentor a team of air operation staff, ensuring performance, safety, and compliance standards are met. Coordinate with airlines, freight forwarders, truckers, and warehouse vendors to maintain reliable cargo flow and capacity. Analyze cost, lead time, and service metrics to identify opportunities for improvement. Ensure compliance with TSA, FAA, and IATA regulations for air cargo handling. Collaborate with internal teams (Sales, Customer Service, Finance) to align operations with customer requirements and business goals. Prepare and present regular KPI reports and improvement plans to upper management. Salary: 85K+ /yr. (D.O.E) Qualifications Bachelor's degree in Logistics, Supply Chain, or Business Administration (preferred). 4+ years of experience in air freight or logistics operations. Proven leadership and team management experience. Strong understanding of TMS/WMS systems and shipment visibility tools. Excellent problem-solving and communication skills. Knowledge of TSA / FAA / IATA compliance standards. Proficient in Microsoft Office (Excel, PowerPoint, Word) Bilingual (English/Korean) Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $66k-98k yearly est. 9h ago
  • Logistics Operation Manager - Bilingual (English/Korean)

    Woongjin

    Senior operations manager job in Los Angeles, CA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Lead daily air freight operations, including import/export scheduling, documentation, and on-time shipment delivery. Supervise and mentor a team of air operation staff, ensuring performance, safety, and compliance standards are met. Coordinate with airlines, freight forwarders, truckers, and warehouse vendors to maintain reliable cargo flow and capacity. Analyze cost, lead time, and service metrics to identify opportunities for improvement. Ensure compliance with TSA, FAA, and IATA regulations for air cargo handling. Collaborate with internal teams (Sales, Customer Service, Finance) to align operations with customer requirements and business goals. Prepare and present regular KPI reports and improvement plans to upper management. Salary: 85K+ /yr. (D.O.E) Qualifications Bachelor's degree in Logistics, Supply Chain, or Business Administration (preferred). 4+ years of experience in air freight or logistics operations. Proven leadership and team management experience. Strong understanding of TMS/WMS systems and shipment visibility tools. Excellent problem-solving and communication skills. Knowledge of TSA / FAA / IATA compliance standards. Proficient in Microsoft Office (Excel, PowerPoint, Word) Bilingual (English/Korean) Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $66k-98k yearly est. 1d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Thousand Oaks, CA?

The average senior operations manager in Thousand Oaks, CA earns between $96,000 and $202,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Thousand Oaks, CA

$139,000
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