Senior operations manager jobs in Virginia - 3,738 jobs
Senior Business Operations & Planning Manager
Advansix 4.4
Senior operations manager job in Richmond, VA
The Sr. Business Operations and Planning Manager plays a critical leadership role in ensuring the efficient and compliant flow of raw materials, intermediates, and finished goods within a chemical manufacturing facility. This position oversees warehouse management, material handling, and master scheduling to support production continuity, regulatory compliance, and customer satisfaction. The ideal candidate brings deep experience in supply chain operations within a continuous manufacturing environment and excels at cross-functional collaboration and continuous improvement.
Key Responsibilities:
Warehouse Management
Lead all warehouse operations, including receiving, storage, inventory control, and outbound logistics for hazardous and non-hazardous materials.
Ensure compliance with OSHA, EPA, DOT, and other regulatory requirements related to chemical storage and handling.
Implement and maintain best practices in warehouse layout, labeling, and segregation of materials to support safety and efficiency.
Material Handling
Oversee the safe and efficient movement of raw materials, intermediates, and finished goods across the site.
Collaborate with HSE and engineering teams to ensure proper handling of flammable, corrosive, and reactive substances.
Optimize material flow to minimize waste, reduce handling time, and support lean manufacturing principles.
Master Scheduling
Develop and maintain the site's master production schedule in alignment with demand forecasts, inventory targets, and production capacity.
Coordinate closely with production, procurement, and quality teams to ensure schedule adherence and timely delivery of customer orders.
Monitor and adjust schedules based on changes in demand, supply disruptions, or equipment availability.
Leadership & Collaboration
Lead and develop a high-performing planning and logistics team.
Serve as the primary liaison between site operations and corporate supply chain functions.
Drive cross-functional initiatives to improve planning accuracy, reduce lead times, and enhance service levels.
Continuous Improvement
Identify and implement process improvements using lean, Six Sigma, or other methodologies.
Leverage data analytics and ERP/WMS systems to drive decision-making and performance tracking.
Support digital transformation initiatives related to supply chain planning and logistics.
Qualifications:
Bachelor's degree in Supply Chain Management, Chemical Engineering, Operations, or related field (Master's preferred).
7+ years of experience in supply chain or operations roles within chemical or process manufacturing, with at least 3 years in a leadership capacity.
Strong knowledge of regulatory requirements for chemical storage, handling, and transportation.
Proficiency in ERP (e.g., SAP, Oracle, MRP) and warehouse management systems.
APICS, Six Sigma, or PMP certification is a plus.
Preferred Competencies:
Regulatory Compliance (OSHA, EPA, DOT)
Hazardous Materials Handling
Production Planning & Scheduling
Inventory Optimization
Cross-Functional Leadership
Lean Manufacturing / Six Sigma
Data-Driven Decision Making
The expected base pay for this position is $130,700 - $196,100
$130.7k-196.1k yearly 3d ago
Looking for a job?
Let Zippia find it for you.
Senior Business Operations Manager
Cylogic
Senior operations manager job in Ashburn, VA
Excited to share that we're opening a key role on our team, Senior Business OperationsManager. This position sits at the heart of our organization, partnering closely with leadership across sales, finance, engineering, and product to shape strategy, optimize operations, and drive scalable growth.
If you love blending analytics with execution, thrive in cross-functional environments, and want to help build and commercialize new cloud-focused offerings in a fast-growing company, we'd love to meet you.
Turn data, market insight, and cross-functional alignment into business impact.
Responsibilities/Duties:
Develop and maintain unit economics and margin models that reflect underlying cloud infrastructure and partner business models.
Support revenue forecasting and scenario modeling for existing and new products and services.
Evaluate new product and service concepts for commercial viability, including offer definition, target segments, unit economics, and recommended pricing and packaging.
Monitor the market, partner ecosystem, and competitive landscape and synthesize findings into clear positioning, risks, and opportunities.
Translate sales and partner feedback into structured business requirements, use cases, and messaging themes.
Partner with engineering and sales teams to turn validated use cases into scalable, repeatable offerings including SKUs and launch plans.
Support planning and execution of proofs of concept and special projects, including coordination of logistics across internal teams and external partners.
Work closely with sales, finance, leadership, and periodically engineering to align on priorities, cost models, and execution plans.
Use simple project management practices and tools to track work, manage deadlines, and keep stakeholders aligned across multiple concurrent initiatives.
Identify opportunities to improve reporting, workflows, and decision support tools, and help design a more standardized pricing and deal structure process over time.
Develop and maintain core productization assets such as internal materials, product requirement documents, and operational checklists.
Perform other related duties as assigned.
Experience and Core Competencies:
Bachelor's degree in a relevant field required; master's degree preferred
5+ years of experience in business operations, revenue operations, pricing, strategy, FP&A, management consulting, or a similar analytical and cross-functional role, preferably in a B2B technology or cloud infrastructure environment.
Experience working in an early stage or growth stage startup environment.
Strong quantitative and financial analysis skills, including advanced Excel modeling, unit economics, and scenario analysis.
Proven ability to create clear written and visual communication, including presentations and customer- or partner-facing collateral.
Proficiency with spreadsheet and data tools, Excel and Airtable preferably, and familiarity with CRM and marketing tools, preferably HubSpot.
Physical Requirements:
Lifting to 50 pounds
Frequent sitting, walking, standing, bending.
$111k-148k yearly est. 4d ago
Director of Operations
HRI Hospitality
Senior operations manager job in Richmond, VA
HILTON RICHMOND DOWNTOWN
DIRECTOR OF OPERATIONS
The Director of Operations will be responsible for all aspects of operations at the hotel and reports to the General Manager. Therefore, the Director of Operations will support the General Manager in overseeing the following but not exclusive to ensure the hotel runs smoothly, equitably, and profitability, but also in quality and maintenance of the property, sales and revenue generation, cost control, guest satisfaction and employee satisfaction, development and retention. The Director of Operations is expected to meet and exceed all departmental financial responsibilities.
The ideal candidate is a person that has “Boots on the Ground” and helps the General Manager in the day-to-day operations, while acting as an Ambassador to the Hotel.
Duties/Responsibilities:
· Maintains and manages the proper practice of standard operating procedures.
· Tactically works with Sales, Engineering, Housekeeping, Accounting and Reservations to maximize guest satisfaction.
· Develop and implement controls for expense management.
· Ensure staff is utilizing labor management tools to schedule and control labor costs.
· Tour the operational department's daily making adjustments as needed with each department head
· Provide assistance to GM in meeting all financial review dates and corporate directed programs in a timely fashion.
· Hold a monthly financial review with all department managers, and available supervisors.
· Ensure that all department heads maintain budgeted productivity levels established by HRIL as well as maintaining a standard checkbook accounting procedures.
· Ensure that training in service standards is taking place in each department on a regular basis.
· Assist in creating a positive team-oriented environment, which focuses on the guest through employee development and motivation.
· Inspect rooms regularly (weekly at a minimum) with both the Director of Housekeeping and Director of Engineering.
· Assist the GM with forecasting monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous projected data to generate an accurate re-forecast.
· Prepare and conduct all management interviews and follow hiring procedures according to hotel standards.
· Ensure that all managers are in compliance with the standards of their interviewing and hiring procedures for departmental staff.
· Ensure that all employees receive fair and equitable treatment according to hotel standards.
· Meet all clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
· Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
· Stay visible in the public areas during peak times, greeting guests and offering assistance as needed.
· Plan alongside and assist the GM with conducting monthly credit meetings and take an active role in the hotel credit and collection policies.
· Complete required corporate training modules and become certified to train those as required.
· Ensure that all scheduled meetings take place on the property.
· Ensure that all operational SOP's are being followed and executed properly.
· Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
· Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies.
· Interview, hire, train, develop, recommend performance evaluations, resolve problems and recommend discipline and/or termination when appropriate of staff members.
· Comply with attendance rules and be available to work on a regular basis.
· Responsible for the hotel operation in the absence of the General Manager.
Note: Other duties as assigned by General Manager
Experience, Skills and Knowledge:
· Minimum 5 years of management experience.
· Bachelor's degree or equivalent work experience, or a combination of education and experience.
· Computer literacy and financial management required.
· Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
· Able to resolve guest, supervisor, and associate conflicts.
· Demonstrated leadership skills to hold direct reports accountable for results in sales, marketing, financial results, and operational effectiveness.
· Excellent communication skills with owners, associates, and guests. Strong motivator with a positive, approachable personality.
· Demonstrated skill to multi-task, follow-through, and re-prioritize as necessary to ensure deadlines are met.
· Strong attention to detail, proven ability to meet deadlines, and exceptional follow-up ability.
· Willingness to travel on a limited basis.
· Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, articles and business correspondence. Ability to effectively present information and respond to questions from groups of managers, staff, and the general public.
· Ability to calculate figures and amounts such as discounts and additions on invoices, expense reports etc.
· Ability to reconcile differences in data.
· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists.
· Ability to interpret a variety on instructions furnished in written, oral, diagram, or schedule form.
· Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
· Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel/Power Point.
· Familiarity with Marriott systems and ecosystem is a plus.
· HRIS systems and other software as required.
· This position will require extended periods of standing and sometimes extended periods of sitting.
· The ability to inspire others to get a little better each day no matter what.
$80k-140k yearly est. 2d ago
Strategic COFO for Education: Operations & Finance
Misbo 3.7
Senior operations manager job in Charlottesville, VA
A prestigious educational institution is seeking a Chief Operating and Financial Officer to oversee financial and operational strategies. The role demands a collaborative leader with extensive experience in finance, strong communication skills, and the ability to manage diverse teams. Responsibilities include budgeting, risk management, and ensuring compliance with regulations. The ideal candidate will possess a Bachelor's degree and an MBA is preferred, along with a commitment to education and teamwork. Join to make a real impact on the school's future.
#J-18808-Ljbffr
$95k-149k yearly est. 6d ago
Dir, Operations
Deltek, Inc. 4.8
Senior operations manager job in Herndon, VA
08-Jan-2026
Director, AI Program Leader - Customer Success
US Remote
10512BR
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Business Summary
Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!
Position Responsibilities
The Director, AI Program Leader - Customer Success will build, scale, and lead Deltek's AI Center of Excellence for the Customer Success business unit, driving innovation, operational efficiency, and strategic alignment across global teams. This role is responsible for defining and executing a comprehensive GenAI strategy tailored for post-sales functions, championing enterprise-wide AI transformation initiatives, and positioning Deltek as a leader in enterprise AI. The Director will collaborate with cross-functional leaders to identify high-impact GenAI use cases, deliver measurable improvements in process efficiency and customer satisfaction, and foster a culture of experimentation and ethical AI use.
Strategic Leadership
Build, scale, and lead the AI Center of Excellence for Post-Sales Functions, driving innovation, operational efficiency, and strategic alignment across global teams
Define and execute a comprehensive GenAI internal use strategy tailored for Post Sales functions
Continuously monitor and analyze emerging industry and technology trends, opportunities, and risks in the GenAI landscape
Provide strategic insights and recommendations to leverage new technologies and mitigate potential risk
Champion GenAI
Spearhead enterprise-wide AI transformation initiatives, delivering measurable improvements in process efficiency, workforce enablement, and customer satisfaction
Leverage industry best practices and emerging technology trends to position Deltek as a leader in enterprise AI
Collaborate with cross-functional leaders & key stake holders to identify & prioritize high-impact GenAI use cases
Solution Development & Implementation
Lead the design, development, and deployment of GenAI solutions across post sales functions
Champion AI-powered enhancements such as automated case summaries, intelligent response drafting, and predictive analytics for customer engagement
Employee Enablement & Literacy
Develop and roll out training programs to elevate GenAI literacy across the Customer Success organization
Promote responsible use of GenAI through education, peer-to-peer knowledge sharing, and continuous learning initiatives
Governance & Risk Management
Establish governance frameworks for GenAI initiatives, including funding, cost tracking, and business value measurement
Serve as a key liaison to the GenAI Governance Group and Steering Committee to ensure alignment with enterprise-wide AI policies
Culture & Innovation
Foster a culture of experimentation, innovation, and ethical AI use
Encourage rapid exploration of emerging tools and technologies to stay ahead of industry trend
Foster adoption of GenAI tools like Copilot agents, Claude Code, and Coveo AI search to streamline workflows and improve service delivery
Qualifications
Bachelor's degree in computer science, computer engineering, AI, Data Science, or related field including Electrical Engineering or Electronics Engineering.
10+ years of experience in technology including 3+ years in AI/ML or Data Science.
Hands-on coding experience is required; proven experience in building and deploying AI-based solutions is strongly preferred.
Experience designing and developing Agentic AI applications is highly desirable. Proven experience in cloud platforms (Azure, AWS, GCP) and MLOps frameworks.
Strong strategic thinking, program management, and executive presence.
Deep understanding of GenAI technologies and their enterprise applications.
Familiarity with AI ethics, governance, and regulatory considerations.
US Citizenship is required.
Key Competencies
Hands-on experience with designing, developing and deploying GenAI and Agentic AI solutions, tools, and frameworks.
Deep understanding of LLMs, prompt engineering, retrieval-augmented generation (RAG), and multi-agent orchestration frameworks.
Established governance models, talent pipelines, and delivery frameworks to accelerate AI adoption and maturity.
Adept at translating AI capabilities into strategic business outcomes-cost optimization, revenue growth, margin expansion, and customer lifetime value.
Experience in building AI business cases, ROI models, and go-to-market strategies.
Demonstrated ability to influence and align product, engineering, sales, and customer success teams in matrixed organizations.
Skilled in executive-level communication, stakeholder engagement, and conflict resolution.
Champion of emerging technologies and agile experimentation, fostering a culture of continuous learning and iterative delivery.
Experience in incubating AI prototypes, running innovation sprints, and scaling MVPs to production.
Compensation Info
The U.S. salary range for this position is $102,500.00-$180,500.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Position Type
FT
Travel Requirements
10%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
$102.5k-180.5k yearly 1d ago
Operations Manager
Electro-Mechanical 4.5
Senior operations manager job in Bristol, VA
Electro-Mechanical - Federal Pacific- Switchgear Facility is searching for a high-energy and results-oriented OperationsManager to manage our continued drive toward world-class manufacturing. The ideal candidate will be a seasoned professional with a proven track record of success in developing and executing process improvement, leadership development and plant management. As a member of the leadership team, you will be responsible for overseeing all aspects of the facility's production, growth and operational excellence as well as helping ensure alignment with the company's overall objectives.
Responsibilities:
As the OperationsManager, the candidate will ensure the business runs efficiently by overseeing daily production, optimizing workflows and managing staff and resources while ensuring safety, quality and ISO compliance.
This position will be key to ensuring a safe, compliant manufacturing operation with Zero tolerance for preventable accidents.
The candidate will oversee the facility's management team, ensure cross-departmental coordination and maintain performance tracking via established KPIs. The candidate will also oversee Operational Excellence in association with the corporate OpEx team and manage Lean activities, 6-sigma development, process automation and manufacturing readiness activities.
Continue to drive a culture of performance and growth while fostering a positive workplace through a diligence to safety, strong communication and employee engagement.
Develop and coach supervisors and team leads to build sustainable operational capability.
Financial oversight- Support development and execution of annual operating plans and department budgets as well as lead capital strategy & planning, product cost reduction and business process management to achieve world-class operational performance.
Coordinate, lead and execute improvement projects and initiatives in order to achieve business needs and objectives. Focus on waste elimination and bottleneck identification via a culture of teamwork and individual engagement.
The individual will need to effectively communicate throughout the organization and collaborate with all levels of personnel to achieve target performance and share best practices within the organization.
Qualifications:
BS or BA in OperationsManagement, Business Administration, Management, Engineering, or other related field is desired
Minimum 10 years of manufacturing experience with front-line supervision a plus
Advanced interpersonal and supervisory skills
Self-directed and results driven with strong leadership skills
6-Sigma certification or verifiable project experience
Significant experience with EH&S in a manufacturing environment
Strong Strategic thinking and problem-solving skills required.
Why Join Us:
Opportunity to lead a high-caliber team and make a significant impact on a growing company
Work in a fast-paced and dynamic environment
Competitive salary and benefits
Be part of a company that is committed to innovation and excellence.
About Us:
Headquartered in Bristol, Virginia, Electro-Mechanical is one of America's largest privately held, manufacturers of electrical apparatus. Acquired in 2024 by Oaktree Capital Management, EMC is a platform business positioned for significant growth both organically and through acquisition. Our family of companies includes Line Power, Federal Pacific and Mirus International. These companies are recognized throughout North America and around the world for the supply of high-quality power distribution components used in the Utility, Data Center and Renewable Energy markets.
Travel
Minimal travel required (primarily vendor-related or training).
EMC expects that every team member will be guided by EMC's Guiding Principles.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
$65k-110k yearly est. 15h ago
General Manager Operations
Talent Bar Evolution
Senior operations manager job in Richmond, VA
Our client is North America's leading traffic control company. As the traffic control partner for road construction and repair companies, they safeguard their clients' people, business, and time. They deliver comprehensive traffic management services, supporting utility, broadband, and transportation infrastructure work in communities across the country. They specialize in supplying the manpower to guide traffic safety around work zones in addition to providing consultation and traffic design services, as well as traffic control equipment. As a company they are committed to improving traffic safety across their clients and areas in which they serve.
*This role must reside in TN or VA*
POSITION SUMMARY
The role supports VA, WV, KY & TN. The General Manager will uphold the core values of Ownership, Trust, and Teamwork. This position will report to the Vice President, Business Unit and work closely with a cross functional team in developing and implementing operational standards/plans across the business unit to achieve strategic goals. Specifically, the role will work with their cross functional role level partners to ensure that the geographic areas are being effectively and safely managed by planning and overseeing the operations. The General Manager role will have profit and loss responsibility for their geographic area. This position will ensure safe work environments and verify customer needs are being met at the highest level of satisfaction. The ideal candidate will want to roll up their sleeves and lead strategic initiatives and projects.
What you own in this role:
Lead multi-site with a team with 4 Directs and a workforce of 1000
Model a “safety first” culture and ensure safety is priority one.
Overall ownership of P&L, to include all increases and decreases in revenue and costs.
Provide 1-3-month view for the Region while developing a vision for the next 3-6 months.
Leverages quantitative and qualitative metrics, guidelines, and standards to evaluate the organization's efficiency and effectiveness; identifies opportunities for improvement and growth.
Measures productivity by analyzing performance data, finance data, and activity reports.
Translates strategic business needs into practical actions and drives performance across the business unit.
Successfully engage and interact with key customers within designated area.
Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
Foster team building through leadership practices and regular communication strategies. This role will play an integral part in talent assessment and development of direct reports and the business unit.
Facilitate communication with leadership team to ensure alignment to business goals and opportunities.
Lead through leaders utilizing talent assessment and performance management/development.
What you bring to the table:
Bachelor's degree in business, management, or similar field preferred; equivalent experience will be considered
7+ years of significant management experience, preferably overseeing an entire organization, division, or similar sized business unit
Ability to interpret financial and other data as needed to set operational goals
Exceptional organizational skills and attention to detail
40% travel
Exhibit strong customer orientation; experience developing strong partnerships by understanding and anticipating business needs
Display a proven track record of growing market share through cross functional collaboration
Results-driven and have a positive “make it work” attitude
Intermediate computer skills including Microsoft Office products and customer relationship management systems
High energy and self-motivated
Required to engage with cross functional team members in Sales, Finance, Billing, IT/Analytics
Process Improvement - Lean Manufacturing/Six Sigma preferred
Significant experience developing high-performing teams
Ability to develop and execute business plans
Must maintain a current, valid driver's license and a clean driving record void of suspension or revocation
$61k-129k yearly est. 4d ago
General Manager Development Program
Mom's Organic Market 4.1
Senior operations manager job in Arlington, VA
We are expanding and looking for people to join our team in the DMV area and beyond! As a General Manager, you will have the opportunity to work in stores across the DC, Northern Virginia and Maryland area. As a part of our General Manager Development Program, you will get the chance to:
Receive one-on-one mentorship from our team of experienced leaders
Gain professional and personal development through structured, high quality training and feedback
Make a positive impact on P&L management, metrics reporting… you get the idea
YOU
Act as if the universe is rigged in your favor
See new responsibilities as opportunities
Are happiest when busy
Figure out how to fix it, not who's to blame
See mistakes as opportunities to learn and grow
Enjoy spreading joy
WE
Care more about attitude and work ethic than your experience
Love to promote from within
Have dynamic and interesting coworkers and customers
Have faith in people's potential
Make friends at work
Take pride in all of our 5 star reviews
We look for people who have:
Passion for hiring and developing the best employees
A laser-like focus on the customer experience
A solution-oriented mindset
Enthusiasm for hands‑on leadership - our leaders are team players who jump in and assist when needed
A bachelor's degree and 2 years of grocery management experience OR at least 4 years of experience in a retail management role
The flexibility to start early shifts at 4am and finish late shifts at 11pm, including weekends
We offer a full range of benefits including:
Competitive pay
$80,000 to $100,000/year starting pay
$100,000 - $115,000/year base pay starting year 2 with an annual bonus opportunity up to $40,000
Exceptional, low cost, medical, dental, and vision plans
401k and 401k matching
30% employee discount
40 hour work week
Paid time off
Child and bonding leave and more!
It doesn't matter where you come from, how much schooling you have, or what industry you're currently in- if you have a track record of success, join us.
#J-18808-Ljbffr
$100k-115k yearly 4d ago
Operations Manager
Gastro Center of Maryland
Senior operations manager job in Fair Oaks, VA
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.
The OperationsManager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.
Key Responsibilities
· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites
· Support clinical and administrative teams to ensure smooth daily operations
· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs
· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts
· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies
· Assist with onboarding and training support staff in collaboration with HR and department leads
· Identify process improvement opportunities and implement solutions to enhance service delivery
· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)
Qualifications
· Bachelor's degree required; healthcare, business administration, or related field a plus
· Minimum of 4 years of relevant operationalmanagement experience, preferably in a healthcare or multi-location environment
· Healthcare background is required, especially in a specialty or ambulatory care setting
· Proficiency in Microsoft Excel and other office productivity tools
· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment
· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors
Benefits
· 401(k) retirement plan with company match
· Comprehensive insurance: Health, Dental, and Vision
· Paid Time Off: 10 days annually
· Sick leave and national company-paid holidays
· Professional growth and development opportunities
$71k-114k yearly est. 15h ago
Restaurant Operations Manager
DJB Hospitality
Senior operations manager job in Richmond, VA
DJB Hospitality/Franchising
Full-Time | Multi-Unit Restaurant Group
Reports to: Vice President of Operations
DJB Hospitality is a dynamic, fast-growing restaurant group behind innovative concepts such as Sedona Taphouse and NAPA Kitchen & Wine, and other polished casual dining experiences. We are searching for a passionate and results-driven Restaurant OperationsManager to join our leadership team. This role supports our VP of Operations and plays a key part in ensuring our locations deliver exceptional hospitality, operational consistency, and strong financial performance.
Responsibilities
Support the VP of Operations in overseeing day-to-day operations across DJB Hospitality concepts and locations.
Conduct regular on-site visits to assess service execution, food quality, cleanliness, and team performance.
Coach, train, and develop General Managers and leadership teams to maintain DJB's high standards for hospitality and culture.
Monitor financial performance, including labor management, food and beverage cost, and controllable expenses.
Partner with GMs to create improvement plans and ensure accountability for results.
Ensure proper execution of operational systems, including scheduling, inventory, and POS-related processes.
Assist with new restaurant openings, including team training, systems implementation, and opening readiness.
Collaborate with DJB's culinary, HR, training, finance, and marketing departments to support restaurant needs and guest experience initiatives.
Uphold compliance with health, sanitation, and safety regulations across all locations.
Address escalated guest concerns with professionalism, urgency, and care.
Communicate company initiatives clearly and ensure consistent execution across the brand.
Qualifications
3-5+ years of multi-unit restaurant leadership experience in full-service or upscale casual operations.
Strong understanding of restaurant operations, systems, and financial management.
Proven ability to train, coach, and develop management teams.
Excellent communication, organizational, and follow-up skills.
Ability to travel to various DJB Hospitality locations; reliable transportation required.
Flexibility to work evenings, weekends, and occasional emergencies as needed.
Passion for hospitality and a commitment to upholding DJB's culture and brand standards.
What We Offer
Competitive salary and performance-based bonus structure.
Health benefits and company perks.
Opportunity to grow with an expanding, forward-thinking hospitality group.
Hands-on role with significant impact on operational success and guest satisfaction.
A collaborative, supportive leadership team committed to excellence.
How to Apply
Please submit your resume along with a brief message sharing why you're a strong fit for the DJB Hospitality team.
$68k-111k yearly est. 4d ago
Operations Manager
Molly Maid USA
Senior operations manager job in Woodbridge, VA
Molly Maid has been a trusted provider of professional residential cleaning services for over 30 years. Known for delivering quality and thorough home cleaning, the company helps homeowners create valuable "me time" through reliable service. Every employee is professionally trained and committed to excellence, embodying the care and passion that define Molly Maid. With over 1.7 million cleans performed annually, Molly Maid has become a nationally recognized brand in the residential cleaning industry. The company is dedicated to maintaining high standards and giving customers peace of mind.
Job Summary
We are seeking a dynamic and strategic OperationsManager to lead and optimize our daily business activities, drive operational excellence, and foster sustainable growth. Your leadership will inspire teams, enhance efficiency, and promote a culture of continuous improvement. This is an exciting opportunity for a proactive professional passionate about extraordinary customer service, managing complex operations and delivering exceptional results.
Responsibilities
Leadership
o Drive the company's sales growth and increase profit
o Responsible for all aspects of business operations and fulfillment of company goals and initiatives
o Cultivate a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level
Staffing - Office Staff
o Identify hiring needs for management team
o Recruit, interview, hire, train, review office staff
o Hold office staff meetings
o Establish individual and team goals
o Track and monitor staff members performance
o Coach, counsel, discipline staff
o Budget and administer office staff compensation
o Create and implement office incentives programs
o Make and execute termination decisions
o Recover company property
o Issue final paycheck
o Respond to inquiries from governmental agencies, file response
Assist/Backup Field Manager with HSP Staff Supervision
o Identify staffing needs
o Interview applicants
o Extend job offer(s)
o Review and complete Orientation Checklist with trainee(s)
o Close probationary period & promote HSP's to a team
o Assign HSP's to a team
o Hold HSP team meetings
o Address unresolved employee complaints and concerns
o Create & implement employee retention program
o Coordinate & celebrate HSP anniversary dates and birthdays
Managing Employees
o Review and monitor teams performances & productivity using CCS reports
o Scan and file all employee performance documents (complaints, “wows”)
o Review HSP staff with Field Manager's input
o Grant employee time off requests
o Authorize employee to use company vehicles
o Respond to vehicle accidents and notify insurance company
o Review daily Quality Check Schedule w/Field Manager
o Handle unresolved employee complaints
o Document and follow company's disciplinary procedures
o Document and execute termination decisions for HSP position
o Recover company property
o Issue final paycheck
Customers
o Respond, resolve, and follow-up with customer complaints and concerns
o Create and implement action plan for customer retention
o Validate MOLLY MAID gift certificates through CCS
o Redeem MOLLY MAID gift certificates
Breakage/Damage
o Inspect broken & damaged items
o Determine course of action
o Approved to spend up to $100 for replacement or repair.
o Discuss issues with supervisor for more than $100
Estimating (only as back-up)
o Perform in-home estimates
o Utilize estimate script
o Utilize estimate worksheet
o Increase the addition of new customers
o Meet or exceed quarterly and annual sales goals
o Maintain and update estimate binder
o Inventory and order estimating materials
o Pass estimate sheet to CSR for action
Marketing
o Assist owners in the creation of the yearly marketing plan
o Implement yearly marketing plan
o Meet with marketing reps
o Place marketing orders
o Order marketing material
o Track, monitor and review marketing results
Financial
o Assist owners in the creation of the yearly financial plan
o Implement yearly financial plan
o Achieve revenue and profit goals
o Implement systems to achieve financial goals
o Make bank deposits (in owners' absence)
o Distribute pay checks
Operations
o Main point of contact for Book Keeper for any payroll questions
o Track and monitor petty cash
o Review and monitor LMS reports
o Review and monitor Phone Lead Source Report
o Research and negotiate contracts with vendors
o Place orders with vendors, after approval from owners
o Send collection letters
o Implement, maintain and update OHSA program
o Work with Field Manager(s) to ensure:
o Track, monitor and review gas usage
o Track and monitor car expenses - Includes: vehicle repairs, maintenance, replacement, purchase
o Ensure homes are cleaned as scheduled
o Monitor and track employee attendance & vacation hours
o Monitor vehicle maintenance program
o Review and monitor working rate, make changes accordingly
o Review and monitor open customer receivables using Receivables Report
Experience Needed
1. Minimum of 5 years of recruiting, hiring, training and supervisory experience
2. Customer Service
3. Sales
4. Proficient in Microsoft Office
5. Self-directed individual who is analytical and with initiative and problem solving skills
6. Demonstrate the ability to learn quickly and juggle multiple situations concurrently
7. Organizational Skills with the ability to set priorities and meet challenging deadlines
8. Verbal and Written Communication Skills,
9. Customer Focus, Collaboration and Teamwork
10. Flexibility, Team Orientation, ability and willingness to learn
Requirements
o Valid driver's license with good driving record
o Able to work office hours (7am to 3pm)
o Legally able to work in the United States
o Physically and mentally capable of performing OperationManager's duties
o Pass criminal background check
o Must be bonded and insured for employee dishonesty. This requires that she cannot have any known record of dishonest acts or convictions for criminal or felonious acts
o Self-directed individual who is analytical, with initiative and problem-solving skills
o Demonstrate the ability to learn quickly and juggle multiple situations concurrently
o Organizational skills, ability to set priorities and execute a plan of action
o Verbal and Written Communication Skills
o Bilingual (English & Spanish) mandatory
Job Type: Full-time
Language:
English and Spanish (Bilingual) (Required)
License/Certification:
Driver's License (Required)
Work Location: In person, Woodbridge, VA
$70k-114k yearly est. 4d ago
General Manager (Sur La Table)
CSC Generation Enterprise 3.9
Senior operations manager job in McLean, VA
With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.
Position Overview
As a General Manager at Sur La Table, you play a key role in the success of the store by leading high‑performing retail and culinary teams that inspire customers throughout every stage of their culinary experience. This position combines strategic business acumen with strong operational expertise to drive both culinary and retail business performance while delivering #bestincenter service, a company‑wide standard for excellence in service.
Key Responsibilities Leadership & Team Development
Recruit, develop and retain a high‑performing team to meet the business needs of both culinary and retail.
Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.
Customer Experience & Brand Representation
Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensure exceptional customer experience by leading a customer‑focused, Guest Obsessed culture.
Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.
Sales & Business Performance
Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.
Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance.
Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales. Performance is measured by key KPIs such as second‑class sign‑ups, retail product sales, individual sales volume, average transaction value, customer conversion rates, and guest feedback through Google reviews.
Operations & Compliance
Oversee daily store operations, ensuring compliance with company policies and procedures.
Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.
Ensure store safety and cleanliness, addressing any maintenance needs promptly.
Maintain the accuracy and integrity of associates' records, including but not limited to time and attendance data, food safety certifications, and personal information.
Adhere to applicable wage and hour laws. Accurately record time worked according to SLT Policy.
Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
Physical Requirements
Ability to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to 5 hours at a time.
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise.
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
Regular and predictable attendance.
Qualifications & Experience
Must be 21 years of age or older at the time of employment.
3+ years of retail management experience, preferably in a specialty or culinary retail environment.
Current Food Manager Certification, or ability to acquire certification as needed.
Proven track record of achieving sales and motivating high‑performing sales teams while meeting operational goals.
Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
Excellent communication, problem‑solving, and decision‑making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office and retail management systems preferred.
This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to **************************.
It is unlawful in Massachusetts to require or administer a lie‑detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact ************************.
#J-18808-Ljbffr
$55k-112k yearly est. 4d ago
General Manager of Engineering and Manufacturing
Cranemasters 3.6
Senior operations manager job in Richmond, VA
We are seeking a visionary leader to oversee the planning, execution, and delivery of crane and heavy equipment rebuilds as well as original equipment manufacturing (OEM) for cranes, trucks, trailers, and specialized machinery. This role is not just about managing-it's about leading innovation, fostering collaboration, and driving operational excellence. The General Manager will ensure projects meet quality standards, customer requirements, and delivery deadlines while achieving revenue goals and cultivating a culture of creativity, efficiency, and safety.
Key Responsibilities
A. Customer & Design Collaboration
Partner with customers and engineering teams to clarify expectations and develop accurate job cost estimates.
Act as a liaison to ensure customer requirements are met and communicated across all teams.
B. Leadership & Team Oversight
Guide a team of inventive engineers and skilled manufacturing professionals to deliver cutting-edge solutions while meeting project milestones.
Adjust staffing and assignments for optimal skill utilization and project success.
C. Production Coordination
Align fabrication processes with design/engineering for maximum efficiency in labor and time.
Monitor in-process work to ensure quality, safety, and compliance with customer standards.
D. Innovation & Problem Solving
Work with cross-functional teams to identify challenges and develop inventive solutions.
Encourage creative problem-solving and implement cost-effective strategies that streamline processes and reduce waste.
E. Vendor & Resource Management
Build strong vendor relationships to secure quality parts at competitive costs.
Oversee equipment utilization and identify opportunities for optimization.
F. Customer Service & Communication
Provide regular project updates and promptly communicate delays or changes.
Maintain thorough documentation of customer communications and change orders.
G. Delivery & Post-Support
Oversee pre-delivery testing and provide on-site setup.
Assist with customer training on delivered equipment as needed.
Qualifications
Education: Associate's degree in a related field (Bachelor's or certifications preferred).
Experience: 5+ years of supervisory experience in heavy equipment manufacturing or similar environment; metalworking and precision machining experience preferred.
Ability to read, interpret, and create/modify mechanical drawings.
Strong leadership, organizational, and communication skills.
Proficiency in Microsoft Office; ability to learn specialty software (Timberline, ViewPoint).
Valid driver's license with a clean driving record.
Physical Demands
Ability to walk, stoop, bend, crawl, and climb to oversee production.
Extended standing on hard surfaces; occasional lifting of heavy parts/tools.
Exposure to inclement weather during pre-delivery and post-delivery activities.
Required Travel
Up to 20% for customer site visits, deliveries, training, and inter-division travel.
Benefits That Go Beyond the Basics
Health Coverage Options: Multiple medical, dental, and vision plans to fit your needs.
Financial Security: Company-paid life insurance, disability coverage, and 401(k) with match.
Extra Perks: Clothing and safety gear allowances, wellness programs, and legal resources.
Paid Time Off: Generous PTO that grows with your tenure, plus paid holidays.
Workday Comfort: Premium company vehicles and tools to make your job easier.
Career: Leadership advancement and professional development opportunities.
$67k-123k yearly est. 3d ago
Salon Manager
Regis Haircare Corporation
Senior operations manager job in Chesapeake, VA
Are you an experienced stylist or salon manager looking for a place to strut your talent and build your career? If you've got a passion for style, strong leadership skills and an eye for detail, Supercuts is the place for you. So tell us, #RUREADY2 join the best team in town?
Style Ready
We pride ourselves on crafting an atmosphere that keeps you up-to-date and ahead of the trends. Managers receive robust paid training through our very own Hair Stylist Academy, regular seminars and annual recertification! By keeping our managers in-the-know, we deliver high quality customer service that keeps our guests coming back!
Success Ready
Our managers are highly skilled professionals with a drive to succeed. Working at Supercuts means a steady base of clients, competitive wage and benefits, and a company that believes in you and your dreams.
Team Ready
At Supercuts, you are never alone. Our team of owners/operators and Artistic Directors will motivate and encourage you to reach your goals. And best of all, our team-your future team-make work fun!
Make the move to Supercuts and take your career further than you thought possible! Salons that are part of the Regis Family of brands use Opensalon, our proprietary, online traffic-driving platform.
So, #RUREADY2? Take the first step and APPLY TODAY.
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
$45k-70k yearly est. 6d ago
General Manager - Kia of Lynchburg
Berglund Ford Inc.
Senior operations manager job in Lynchburg, VA
Berglund Automotive is seeking an experienced Automotive General Manager to oversee operations at our Kia dealership in Lynchburg, Virginia. The ideal candidate will have a proven track record in the automotive industry and be able to lead and motivate our team to achieve our goals.
Responsibilities
Lead, mentor, and motivate a team of sales, service, and administrative professionals to achieve retention and performance goals.
Manage the dealership's financial performance, including budgets, forecasting, and profit maximization.
Develop and implement sales strategies, marketing campaigns, and promotional activities to boost revenue and market share.
Ensure the highest level of customer service and satisfaction, making sure that every customer interaction is a positive one.
Oversee inventory levels, pricing, and procurement to maintain a well-balanced and profitable vehicle inventory.
Ensure compliance with all local, state, and federal regulations, as well as company policies and standards.
Requirements
Proven dealership management experience in Kia, Hyundai, or Nissan, including a strong track record of success.
Strong financial acumen and the ability to analyze and interpret financial data.
Excellent leadership and team-building skills.
Exceptional communication and customer service skills.
Knowledge of automotive industry trends and emerging technologies.
Experience with dealership management software and tools.
Benefits
Competitive salary and performance-based bonuses.
Health and retirement benefits.
Ongoing professional development opportunities.
A supportive and collaborative work environment.
The opportunity to make a significant impact on our dealership's success
About Berglund Automotive:
Berglund Automotive is a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. Dedicated to providing exceptional vehicles and service to our valued customers, we are looking for talented leaders to join our expanding dealership network to contribute to our continued success.
Berglund Automotive and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.
#J-18808-Ljbffr
$48k-92k yearly est. 6d ago
General Manager
Sun Tan City-Metallic Tan
Senior operations manager job in Lynchburg, VA
Benefits
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Training & development
Dental insurance
Health insurance
Opportunity for advancement
Vision insurance
Employment growth opportunities
Competitive Wages based on experience and abilities
Flexible Scheduling.
Competitive bonus plan.
Employee discount on products & services.
Company Overview
Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals.
We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.
Job Summary
This position contributes to Sun Tan City's success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. The majority of your time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon. The Salon Director is responsible for modeling and acting in accordance with Sun Tan City principles in order to deliver an exceptional client experience.
Tasks & Responsibilities
Developing and coaching employees to provide amazing client experiences.
Following up swiftly on client concerns and issues.
Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
Displays a client comes first attitude by holding team members accountable for quality client service.
Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs.
Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.
Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
Manages salon staffing levels to ensure employee development and maintain salon operational requirements.
Adherence to applicable wage and hour laws for non-exempt team members and minors.
Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management.
Utilizes financial reports to identify and address trends and issues in salon performance.
Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
Manage ongoing sales.
The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum)
The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.
Experience
College education preferred, but not required.
Management and/or Sales experience required.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Strong knowledge of client service techniques and operational practices.
Strong problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team building skills
Ability to prioritize and delegate.
Physical Requirements
Ability to stand and walk for long periods of time.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, etc. from the floors.
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
#J-18808-Ljbffr
$48k-92k yearly est. 4d ago
General Manager
Confidential Jobs 4.2
Senior operations manager job in Richmond, VA
The General Manager is responsible providing overall direction and management to the operation and administrative aspects of the branch office in addition to driving sales and productivity as well as P&L and budget management to ensure business profitability.
Essential Duties and Responsibilities
Provides leadership, guidance and support to branch personnel which includes work allocation, training, promotion and enforcement of internal procedures and controls
Manages the daily financial activities of the branch, which include budget preparation and control, purchasing, and business planning and management
Drive branch sales, productivity and cost containment activities
Develops and manages the branch operation based on the P&L and budget
Manages branch inventory and control assets
Monitor key metrics and provide guidance to department managers to achieve desired results
Ensures consistency in all levels of service activities and installations
Manages communication to and from branch office to corporate operations and management.
Ensures compliance with company's policies and office is operated in accordance with all applicable local, state and federal laws
Develops and drive a culture of performance management and accountability
Contribute to improving process workflows and maintaining system administration
Remain abreast of technological advances in the field and be able to identify areas of use in the organization
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Ability to manage and direct projects to completion
Ability to formulate a sound business plan to reach targeted revenue and net profit goals
Ability to utilize local market strategy in accordance with company direction
Experience with budget preparation, fiscal management, and cash management
Ability to analyze and interpret financial data and prepare reports
Ability to lead with confidence and create alignment among management and attract and develop staff
Ability to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks
Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required
Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach
Demonstrated leadership and management skills in a team-oriented, collaborative environment
Exceptional strategic thinking and structured problem solving skills
Excellent communication and interpersonal skills, both verbal and written
Proficiency in various business productivity systems
Ability to balance multiple tasks with changing priorities
Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
Self-starter capable of working independently and ensuring to meet deadlines
Excellent communication and interpersonal skills, both verbal and written
Valid Driver's License and a Motor Vehicle Record that meet The Company's driving standards
Education and/or Experience
Bachelor's Degree in Business, or related field required (MBA or Master's Degree is preferred)
Six Sigma Black Belt or Green Belt, Continuous Improvement preferred
Minimum 4 - 6 years' management experience managing a diverse operation with multiple business units preferably in the Telecommunications, System Integration, Audio Visual or Construction industry
Demonstrated knowledge and experience with construction or project management theory and practices preferred
Familiarity with AV or other electro - mechanical systems a plus
Extensive experience developing and implementing business processes and streamlining operations
Experience with planning, implementing and managing the activities of an installation workforce through recruiting, training, scheduling and best practices techniques
Experience in business/strategic planning and execution, including diligence, acquisition and integration a plus
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment
$59k-115k yearly est. 2d ago
General Manager
Landscape Workshop 4.1
Senior operations manager job in Richmond, VA
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team back-office services, recruiting, training, equipment, marketing, and more; you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience “Quality Service - Dedicated Professionals Proactive Management” from every branch. As GM, you ensure that promise is kept.
Key Responsibilities:
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications:
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur with the backing of a strong, growing company.
$53k-109k yearly est. 3d ago
Service Manager
Employment Boost
Senior operations manager job in South Boston, VA
A well-established company in the transportation services industry is seeking a fleet maintenance manager in the South Boston, Va area.
Highlights of this role:
Manage day-to-day fleet service operations
Lead and mentor shop technicians
Strong focus on preventative maintenance and DOT compliance
Competitive compensation with long-term growth opportunity
Candidates Must Have:
Associates degree, tech school, or equivalent work experience.
5+ years of maintenance experience.
3+ years of leadership experience
Experience working on diesel heavy trucks
Dry bulk trucking experience, preferred.
$57k-95k yearly est. 2d ago
General Manager
Brother's Mechanical Inc.
Senior operations manager job in Lorton, VA
Brothers Mechanical Inc. is a North America-based, international mechanical services company and a leading HVAC contractor in diverse market segments. Our company has comprehensive services for both commercial and residential requirements.
We are looking for a General Manager responsible for all facets of the company with accountability for high levels of customer service, operational effectiveness, employee productivity, customer and employee retention and profitability, while maintaining a culture of safety.
Key Responsibilities
Operational Leadership
Provide executive oversight for all operational departments: construction, service, project management, estimating, prefabrication, safety, and field operations.
Establish and maintain operational policies, procedures, and best practices that ensure consistent performance across all projects and branches.
Lead the deployment and continuous improvement of operational systems, processes, and KPIs.
Project Delivery & Performance
Ensure projects are executed safely, on schedule, within budget, and to quality standards.
Monitor project performance, margin performance, labor productivity, and risk management practices.
Lead risk reviews, project kickoff processes, and regular project health assessments.
Oversee resource allocation, manpower planning, and coordination across project teams.
Field & Workforce Management
Develop strong relationships with field leadership (superintendents/foremen) to ensure engagement, communication, and accountability.
Oversee labor strategy, including workforce forecasting, productivity management, and craft training initiatives.
Support a strong partnership with union leadership (if applicable) or manage non-union workforce practices.
Safety & Quality
Champion a culture of safety and ensure strict adherence to all safety policies and regulatory requirements.
Oversee quality assurance programs and initiatives that reduce rework and enhance customer satisfaction.
Strategic Planning & Execution
Partner with the CEO to define short- and long-term operational strategies that support growth, margin improvement, and operational scalability.
Drive technology adoption to improve efficiency and project outcomes.
Lead continuous improvement initiatives and operational transformation efforts.
Financial & Business Management
Collaborate with the finance team to manage budgets, forecasts, job cost performance, overhead allocation, and operational financial reporting.
Track operational KPIs and develop dashboards for executive decision-making.
Identify opportunities for margin enhancement, cost control, and improved project forecasting accuracy.
Customer & Stakeholder Engagement
Maintain strong relationships with key customers, general contractors, vendors, and industry partners.
Participate in high-level client meetings, contract negotiations, and dispute resolution.
Represent the company in industry organizations, union meetings, and community relationships.
Leadership & Talent Development
Build, mentor, and retain high-performing operational teams.
Establish clear expectations, accountability structures, and performance management processes.
Promote a culture of collaboration, transparency, and operational discipline throughout the organization.
Qualifications
Bachelor's degree in Construction Management, Engineering, Business Administration, or related field; advanced degree preferred.
10-20+ years of experience in mechanical contracting or a similar construction discipline.
Demonstrated success in senioroperational leadership roles (e.g., VP of Operations, Division Manager, Senior Project Executive).
Proven track record of managing large-scale mechanical projects and complex operational teams.
Strong financial acumen with deep understanding of job cost, earned value, labor productivity, and forecasting.
Expertise in mechanical systems (HVAC, plumbing, piping), project delivery methods, and construction best practices.
Bilingual (Spanish and English)
Exceptional communication, organizational, and decision-making skills.
Key Competencies
Strategic and operational leadership
Strong people leadership and talent development
Results-driven and highly accountable
Safety-first mindset
Ability to influence across all levels of the organization
High-level business acumen and problem-solving capability
Effective communication and conflict-resolution skills
Commitment to continuous improvement
Why Join Kelso Industries?
Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.
Here you will experience:
Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.
Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.
Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.
Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.
Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business