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  • Associate Manager, Wine Club and eComm

    Constellation Brands 4.7company rating

    Senior operations manager job in Napa, CA

    We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For. Position Summary We are seeking an experienced and dynamic Wine & Spirits Club and E-Commerce Associate Manager to oversee and grow our exclusive wine and spirits club and our sales within the digital space. This individual will be assisting club managers with the managing of club memberships, driving sales, enhancing communication with club members, working on digital sales engagement projects to garner sales, and ensuring that members receive a personalized, white-glove service experience. This role will play a key part in increasing membership, managing special releases, and allocating select products to key consumers. The ideal candidate will a deep passion for wine or spirits, and a keen focus on enhancing the overall club experience and sales within ecommerce. They will have a strong sales focused approach. Key Responsibilities: Club Membership Management: Work on wine and spirits club memberships, ensuring a seamless sign-up, retention, and renewal process. Implement strategies to increase club membership, focusing on attracting new members while maintaining strong relationships with existing ones. Sales & Revenue Growth: Drive sales efforts through targeted promotions, special offers, and seasonal campaigns aimed at both current and potential club members. Drive Sales efforts through ecommerce initiatives. Monitor KPIs related to Average Order Value (AOV), membership retention, and overall sales performance. And provide solutions and opportunities for any gap solving needs up through leadership. Work closely with the marketing and sales teams to identify opportunities for upselling, cross-selling, and exclusive product offerings. Club Communication & Engagement: Execute clear and compelling communication strategies to keep members engaged, informed, and excited about the club, including newsletters, emails, and social media. Provide ongoing updates about special releases, new offerings, limited-edition products, and club member-only events. Serve as a back-up point of contact for club members, addressing any inquiries, concerns, or special requests in a timely and professional manner. First point of contact is the Loyalty Concierge; and therefore this role will work in tandem with said Concierge. Special Releases & Allocations: Coordinate the release and allocation of special or limited-edition products to high-value members, ensuring fair distribution and a seamless experience for those receiving exclusive offerings. Work closely with the product and procurement teams to forecast inventory needs for special releases and new product introductions. Client Care & Personalized Service: Collaborate with the Client Care and Loyalty Coordinators to provide members with exceptional, personalized service. This includes offering bespoke recommendations, ensuring personalized touches in all communications, and facilitating special requests. Oversee the coordination of exclusive events or tastings, ensuring every detail is tailored to the preferences and needs of the club members. Reporting & KPIs: Regularly report on membership growth, sales trends, and key performance indicators (KPIs) such as AOV, member retention, and customer satisfaction metrics. Analyze data to identify opportunities for improvement in member experience, retention strategies, and revenue growth. Key Performance Indicators (KPIs): Membership growth rate Average Order Value (AOV) per member Member retention rate Event attendance and engagement levels Special release sales volume and member satisfaction Qualifications: Proven experience in managing a wine or spirits club, wine or spirits sales, or similar membership-based services. A sales focused mindset with a passion to drive sales through relationship building and direct selling efforts. Strong understanding of wine, spirits, or the beverage industry, with a passion for educating and engaging club members. Excellent interpersonal and communication skills, with the ability to build and nurture long-term relationships with high-value members. Understanding of the Ecommerce space and bring a creative mindset to building sales through the club and ecomm platforms. Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. Experience with CRM systems and data analysis tools to measure KPIs and develop actionable insights. A collaborative team player, with the ability to work closely with client care, marketing, and sales teams. A high standard of customer service, with a commitment to delivering a luxury, white-glove experience. Preferred: Knowledge of wine or spirits inventory management and allocation practices. Sales Experience WSET 2 or 3 wine and spirits or certification equivalent Experience in event planning and coordinating exclusive member events or experiences. Prior experience with a luxury brand or high-touch customer service environment Location Napa, California Additional Locations Job Type Full time Job Area Hospitality & Retail The salary range for this role is: $83,300.00 - $125,000.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
    $83.3k-125k yearly Auto-Apply 3d ago
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  • Global Service Ops & Refurb Program Manager

    Apple Inc. 4.8company rating

    Senior operations manager job in San Francisco, CA

    A leading technology company in San Francisco is looking for an Operations Engineering Program Manager to oversee refurb product readiness and lead strategic service programs. The ideal candidate will have significant project management experience, strong analytical skills, and the ability to work collaboratively across multiple functions. This role involves complex problem-solving and influencing key decisions to enhance operational efficiency. Competitive compensation package and robust benefits are offered. #J-18808-Ljbffr
    $127k-167k yearly est. 3d ago
  • Hardware Operations Program Manager at Oura San Francisco, CA

    Itlearn360

    Senior operations manager job in San Francisco, CA

    Hardware Operations Program Manager job at Oura. San Francisco, CA. At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within - by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. We're seeking a talented Hardware Operations Program Manager to join our NPI Supply Chain team and help us deliver the best in class HW products to our members. The position requires the ability to work effectively with our supply chain team, engineering, and other cross-functional teams, as well as contract manufacturers and suppliers. This position requires exceptional communication skills, strong analytical and problem solving skills, as well as the ability to understand and combine large amounts of information and arrange them to clear, actionable, tasks and drive them to completion in a dynamic environment with competing or changing priorities. This is a US Hybrid role, candidates must be based in the San Francisco Bay area or San Diego Metro area and able to come into the office 1 to 3 days per week. What you will do: Drive Supply Chain readiness for our Hardware products and ensure program delivery on schedule, scale, cost, and quality. Partner closely with Engineering, Design, Supply Chain, and Product Management teams to meet deadlines and drive product readiness. Create, develop, and manage relationships with our Contract Manufacturers and various suppliers. Drive for excellence - keep internal and external teams focused on the needed tasks and goals - exhibit ownership, sense of urgency and world class execution. Lead post-ramp validations for product and process changes. Identify and manage improvements around the supply chain in cost, quality, efficiency and output. Identify, manage and mitigate risks for both internal and external teams - drive to resolution with high quality decision making. Always think about what's next - Proactively address issues and obstacles that impact program deliverables. Foster a collaborative and productive working environment with open communication to all stakeholders, superior teamwork is a must. Provide regular program status updates to senior management. Build strong relationships to ensure alignment between design intent, supplier capabilities, and project deliverables. Support internal teams with timely and actionable feedback on manufacturing feasibility and supplier selection. Create and maintain comprehensive program documentation - keep all workstreams within the supply chain on track and moving towards a common goal. Drive efficiency through systems both internally and externally with our CMs and vendors. Requirements 10+ years of experience working in a Hardware Operations Program Manager, Technical Program Manager or a similar role. 10+ years of experience in delivering hardware products to customers in complex environments at large scale. Experience leading programs in all stages of the product lifecycle. Experience working with all Hardware engineering disciplines: Electrical, Mechanical, Industrial Design as well as Supply chain disciplines such as: Sourcing, Manufacturing, Quality, Logistics, Supply and Demand Planning. Ability to travel internationally and domestically 30% of the time. Superb interpersonal and communication skills, with the ability to collaborate and influence effectively across different workstreams to drive absolute excellence. Passion for excellence coupled with the endless drive to learn and inspire the teams to deliver and drive continuous improvements. Comfortable speaking with all audiences and the ability to adapt complex challenges into tangible solutions. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. San Francisco Range $162,000 - $203,000 San Diego Range $150,000 - $187,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Arkansas (AR), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Oklahoma (OK), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We've been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
    $162k-203k yearly 4d ago
  • Director, Revenue Operations

    Crusoe 4.1company rating

    Senior operations manager job in San Francisco, CA

    Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role Crusoe is seeking a highly motivated, analytical, and detail-oriented Director of Revenue Operations to design, implement, and administer our global incentive compensation plans. This critical role ensures our compensation programs effectively motivate our Go-To-Market (GTM) teams, align with Crusoe's business objectives, while also guaranteeing accurate and timely commission payments. This is a builder role ideal for a strategic leader who thrives in dynamic, high-growth environments and is passionate about empowering teams to win. You'll shape our incentive compensation strategy, launch high-impact programs, and ensure every customer-facing role is aligned with Crusoe's goals and motivated to exceed their targets. What You'll Be Working On Design, develop, and implement incentive compensation plans across the entire GTM organization (SDR, AE, Customer Success, Pre-Sales, Partner), ensuring alignment with company strategy and sales objectives. Administer and manage all aspects of the commission process, including calculation, reconciliation, and timely payment of commissions. Partner cross-functionally with GTM Leadership, Finance, HR, and Legal to ensure compensation plans are understood, executed flawlessly, and fully compliant. Actively participate in the annual GTM planning cycle, contributing to incentive plan modeling, territory design, and quota setting. Develop and maintain clear documentation for all compensation plans, policies, and procedures. Deliver enablement, guidance, and training to all GTM teams. Continuously analyze and report plan effectiveness, identifying areas for improvement and recommending adjustments as needed. Manage and optimize compensation-related systems and tools, ensuring data accuracy and process efficiency. Serve as Crusoe's subject matter expert on incentive compensation, providing guidance and support to GTM teams and leadership. Monitor industry trends and best practices in incentive compensation to ensure Crusoe's programs remain competitive, innovative, and effective. What You'll Bring to the Team 10+ years of experience in incentive compensation design and administration, preferably within a high growth, B2B technology environment. Proven expertise in developing, managing, and operating complex commission plans for a wide range of GTM roles. Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations. Proficiency with compensation management software and Salesforce. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. High attention to detail and a commitment to accuracy in all compensation-related activities. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Bonus Points Experience with hyperscalers, GPU clouds, or high-performance compute environments. Familiarity with large-scale AI training and inference architectures. Strong network in the AI/ML and enterprise technology ecosystem. Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals. Benefits Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. #J-18808-Ljbffr
    $120k-205k yearly est. 4d ago
  • Director of Fleet Operations

    Ring Inc. 4.5company rating

    Senior operations manager job in Menlo Park, CA

    Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ************************ Job Overview Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment. Responsibilities Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors. Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs). Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software. Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications. Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems. Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels. Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks. Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team. Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications. Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites. Collaborate with the air compliance team to ensure timely data submission to agencies. Participate in defining contract structures in cooperation with Sales, Legal, and executive teams. Vendor Management: Evaluate and oversee the development of potential partnerships with contractors. Qualifications Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites. Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments. Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example. Regulatory Knowledge: Understanding of labor laws. Workforce Planning: Ability to design effective shift schedules. Vendor Management: Experience in managing contractors and developing potential external partnerships. $175,000 - $205,000 a year This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits. Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background. In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. #J-18808-Ljbffr
    $175k-205k yearly 4d ago
  • Director of Central Operations

    Kubelt

    Senior operations manager job in San Francisco, CA

    Employment Type Full time Department Market Operations About the Company: World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone. This opportunity would be with Tools for Humanity. About the Team: Tools for Humanity is building the global infrastructure to make digital identity and financial systems more inclusive, secure, and accessible. As we expand across markets, our operations must scale with precision and creativity. We are seeking a Head of Central Operations (Market Ops) to lead the backbone of our operational strategy-ensuring that policy, logistics, and process challenges are solved effectively while empowering teams to deliver exceptional execution. About the Opportunity: The Head of Central Operations will oversee the design, execution, and optimization of the central functions of our market operations team including logistics, customer experience and global enablement. This person will be a well-rounded operator with a strong track record of managing people, processes, and cross‑functional initiatives. The ideal candidate is part strategist, part problem‑solver, and part coach-someone who thrives at navigating ambiguity, scaling systems, and motivating teams. Key Responsibilities Operational Leadership Drive the design and execution of central operations that support all markets globally. Tackle complex challenges in operations, sales, enablement, logistics, or support, ensuring solutions are scalable and sustainable. Program & Project Management Lead cross‑functional initiatives spanning policy, compliance or product management. Ensure alignment across teams, holding stakeholders accountable to goals, timelines, and quality standards. People Management Build, manage, and mentor a high‑performing global team. Create a culture of accountability, collaboration, and continuous improvement. Problem‑Solving at Scale Anticipate and remove barriers to execution, from regulatory hurdles to logistics bottlenecks. Serve as the “manager of things”-connecting dots across departments and ensuring critical initiatives move forward smoothly. Stakeholder Collaboration Partner closely with Product, Engineering, Customer Experience, Economics and Legal teams to support seamless execution of new initiatives. Operate as a trusted advisor to senior leadership by providing insights, reporting, and recommendations. Qualifications 15+ years of experience in operations, program/project management, or related leadership roles. Proven success leading teams across different companies or industries, with a track record of delivering measurable results. Strong people management skills with experience developing and retaining high‑performing teams. Demonstrated ability to solve problems in complex, fast‑moving environments. Experience working cross‑functionally Excellent communication and organizational skills; ability to “translate” between technical and non‑technical teams. Nice to Have: Experience scaling operations in global or regulated markets. Background in identity, fintech, or emerging technology industries. Who You Are: A well‑rounded operator who can zoom out to set strategy and zoom in to manage details. A people‑first leader who empowers teams through mentorship and clear direction. A natural problem solver who thrives in ambiguity and takes ownership of outcomes. A collaborator who connects dots across functions and ensures alignment from planning to execution. Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $250,000 - $320,000, plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more! By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR #J-18808-Ljbffr
    $250k-320k yearly 1d ago
  • Director of Central Operations

    Tools for Humanity Corporation

    Senior operations manager job in San Francisco, CA

    About the Company: World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone. This opportunity would be with Tools for Humanity. About the team The Market Operations team is responsible for driving the successful launch, growth, and ongoing performance of World's operations in markets around the world. Our work sits at the intersection of strategy and execution, ensuring that World's unique model of verifying humanness through a global network of Orb Operators is implemented effectively, sustainably, and at scale. We collaborate closely with cross‑functional teams to design and optimize operational processes, manage local partnerships, and deliver exceptional user and Operator experiences. Because every market has its own cultural, regulatory, and logistical nuances, the Market Operations team must combine analytical rigor with adaptability and deep local insight. We are known for our operational excellence, on‑the‑ground problem solving, and relentless focus on execution and impact. About the role As the Director of Central Operations, you will design, optimize, and scale the core systems that power Tools for Humanity's global market operations. Reporting to the VP of Market Operations, you'll lead more than 50 people across Logistics, Global Projects (Partner Experience, Insights, Learning, Communications, Localization), Trust & Safety, and Customer Support - ensuring they operate as a unified, data‑driven organization. You will work cross‑functionally with almost every team in the company, in particular with Device, Legal, Engineering, and Finance. You'll drive cost efficiency and process excellence. This is a strategic and hands‑on role: you'll build scalable frameworks and tools that improve performance and enable market teams to execute faster and more effectively worldwide. Your leadership will directly shape the efficiency, reliability, and scalability of TFH's global operations - helping translate our mission into real‑world impact at massive scale. Key Responsibilities: Operational Leadership Enable the Market Operations team to achieve hyper‑growth of the World network. Lead and continuously improve core global functions: Logistics, Global Projects, back‑office support, Trust & Safety, and Customer Support. Drive operational efficiency, cost reduction, and service quality across all markets. Build scalable systems and processes that enable regional teams to execute faster, with greater consistency, and at lower cost. Develop performance metrics and dashboards to monitor efficiency, quality, and cost, with support of the data science team. Identify bottlenecks and implement structural improvements to unlock scale and reliability. Strategy & Optimization Drive initiatives to improve productivity and reduce operational costs without compromising quality. Establish best practices, playbooks, and process documentation for global consistency. Use data and modeling to guide decisions, prioritize projects, and demonstrate ROI. Cross‑Functional Collaboration Partner closely with Device, Legal, Engineering, and Finance to ensure operational readiness for launches, scaling, and ongoing performance. Collaborate with regional Market Operations teams to align central support with on‑the‑ground needs. Translate company strategy into operational plans that deliver measurable results. People Leadership Manage and mentor leaders across all functional areas. Build a high‑performing, data‑driven team culture rooted in accountability and continuous improvement. Strengthen cross‑team collaboration and knowledge sharing across all markets. About You: Strong educational foundation. You hold a bachelor's degree in business, economics, engineering, or a related field; an MBA or equivalent advanced degree from a top institution is a plus. Proven global operations experience. You bring 10+ years of experience managing large‑scale, physical operations across multiple countries - ideally in logistics, customer support, or marketplace environments. Cost‑conscious and efficiency‑focused. You're motivated by impact per dollar - constantly identifying ways to scale efficiently, streamline, and automate. Hands‑on operator with strategic range. You excel at both designing scalable systems and diving into details to solve problems. You're energized by building structure in fast‑changing environments. Analytical and data‑driven. You are highly proficient with data and spreadsheet modeling, using metrics and analysis to guide decisions, optimize performance, and control costs. Leader of leaders. You have managed managers and led diverse, distributed teams. You build clarity, accountability, and motivation across functions and time zones. Collaborative and cross‑functional. You thrive working with Product, Engineering, Finance, and regional Market Operations teams to align strategy and execution. Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $280,000 - $320,000, plus a competitive long‑term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best‑in‑class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more! By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR. #J-18808-Ljbffr
    $280k-320k yearly 1d ago
  • VP, Commercial Ops for Rare Disease Launch

    Rezolute 3.7company rating

    Senior operations manager job in Redwood City, CA

    A biopharmaceutical company located in Redwood City is seeking a dynamic Vice President of Commercial Operations to lead all operational aspects supporting the launch of its first rare disease therapy. The role involves managing sales operations, analytics, and market access operations. Candidates should have extensive experience in commercial operations within the biopharmaceutical sector, especially in rare diseases. This position offers a competitive salary range of $330,000 to $360,000 along with comprehensive benefits. #J-18808-Ljbffr
    $330k-360k yearly 2d ago
  • Global Customer Revenue Operations & Strategy Manager, Implementation

    Rippling

    Senior operations manager job in San Francisco, CA

    Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role Rippling is hiring for a Global Customer Revenue Strategy & Operations Manager to manage critical customer sales strategy, operations and reporting capabilities for our Implementation organization (“IM”). This role will support the full design of Rippling's Implementation business strategy and will monitor and report on execution to that strategy. This role will partner closely with senior leadership to build strategic business plans for the business. They will work to operationalize these plans throughout the year. They will own the build of critical business reporting and present on several cadences (weekly ad-hoc, monthly via the MBR, quarterly via strategy memo production). You will support a wide-range of post-sales operations including implementation forecasting, headcount & capacity planning, and oversee one of the largest organizations in the business. Lastly, you'll collaborate closely with leadership across interconnected parts of the business (sales, marketing, customer experience) and be expected to cross-functionally partner with teams to manage business performance and surface key insights. This is a very exciting position located at the cross-section of several fast-paced and high-performing teams. The ideal candidate will have worked in fast-paced environments before, ideally at a multi-product SaaS company and will have made a measurable impact to the sales organization. You should also be comfortable tackling ambiguous and challenging problems and working independently as well as part of a team. This is an opportunity to work on high-visibility strategic initiatives in a rapidly growing sales organization. What you will do Business Partner and Team Player: Act as a business partner for CX & Sales Leadership. You will be a strategic thought partner and responsible for the operational cadence of the business. Coordinate with revenue operations teammates on systems and process improvements for the sales organization. Partner cross-functionally on key components of our annual planning process including modeling, target setting and reporting. Strategic and Operational Planning: Own financial model (capacity plan) for the IM organization. Lead building of detailed strategic and operational plans. Ensure modeling keeps pace with the evolving needs of the business. Support team in developing a robust understanding of the business. Drive plan operationalization. Operational Management: Operate at intersection of 400+ IM Managers who work within our SFDC instance. Design and implement new data capture strategies to improve operational efficiency. Manage several operational business models which track to Plan performance. Maintain team segmentation models and improve over time. Churn Forecasting: Own the weekly churn forecasting process. Lead/support weekly calls. Oversee forecasting performance and accuracy and increase both over time. Improve process over time and develop new ways to analyze the business. Reporting: Own monthly IM MBR reporting. Build, manage and share materials to executive leadership. Surface insights to leadership that are both quantified and actionable. Maintain deep knowledge of the business to ensure reporting accurately reflects state of the business as we scale. Design and build analytics to measure KPIs. Ad-hoc analysis and project support: Develop a deep understanding of the entire customer business at Rippling to inform your ability to provide ad hoc analysis support. Leverage data to surface key insights about the business and provide thoughtful, logical, sound recommendations to leadership. What you will need 3-5+ years of work experience in Consulting, Finance, Sales Operations, Sales Strategy, Sales Analytics or other related fields Requires Excel and financial modeling skills Requires SQL and BI experience; Salesforce experience is a nice to have Strong analytical, modeling, and conceptual problem-solving skills and ability to work with large data sets Proactive, self-starter with direct experience driving projects that deliver measurable impact to GTM teams Ability to work with a high degree of autonomy in a fast-moving startup or a hyper growth environment Experience driving cross-functional initiatives with speed and efficiency Excellent cross-functional stakeholder management Strong Microsoft Excel / Google G-Sheets skills, familiarity with BI Tools (Tableau, Mode) Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ************************** Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 99,000 - 173,250 USD per year (US Tier 1) #J-18808-Ljbffr
    $109k-149k yearly est. 1d ago
  • Director, Revenue Accounting Operations

    Ziphq, Inc.

    Senior operations manager job in San Francisco, CA

    The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We are seeking a highly motivated and technically proficient Director of Revenue Accounting to lead our critical revenue accounting operations. This is a demanding, high-visibility, "roll-up-your-sleeves" role ideal for a leader who thrives in a fast-paced, high-growth environment and is ready to get into the details while maintaining strategic oversight. You will have end-to-end ownership of all aspects of the revenue stream, including complex ASC 606 revenue recognition, commissions accounting, and the accounts receivable/collections function. Success in this role requires a hands‑on approach, exceptional communication skills, and the ability to partner directly with the key stakeholders and executive leadership to drive operational efficiency, ensure compliance, and scale our processes for rapid growth. The ideal candidate will be a dynamic leader ready to mentor and develop a team while simultaneously designing and implementing systems and making process improvements. What you'll do Oversee the end-to-end global revenue recognition and AR process, driving the monthly close to ensure accuracy, compliance, and timely execution. Develop and maintain global revenue recognition policies and technical accounting memos (e.g., ASC 606), serving as the key subject matter expert for all related matters. Manage the end-to-end invoicing and collections process. ensuring accuracy, timely delivery, and adherence to contractual terms. Proactively monitor and implement strategies to maintain strong collections, optimizing cash flow and minimizing bad debt exposure. Manage the accounting for sales commissions, including the accurate amortization of capitalized costs and related financial reporting. Partner closely with Sales, Legal, Finance, and Deal Desk as the key subject matter expert during the sales contracting process to ensure favorable contract terms and accurate revenue recognition. Develop and drive critical projects and initiatives related to systems, process optimization, and operational efficiency with cross-functional teams. Lead, mentor, and develop a high-performing team, managing day-to-day operations and fostering a collaborative, growth-oriented environment. Serve as the primary point of contact for external auditors on all revenue, commissions accounting and AR”-related matters. What you'll need Bachelor's Degree in Accounting, Finance, or related field Minimum 10+ years of relevant work experience; experience in public accounting and/or high‑growth companies preferred Experience implementing key systems from the “ground‑up” working closely with cross‑functional teams Exceptional ability to interact, communicate, and present complex revenue topics clearly to key cross‑functional teams and executive leadership Ability to multitask and maintain organization in a dynamic, fast‑paced environment. Proven ability to independently drive complex projects under ambiguity and deliver results. Proficient in MS office, experience with Netsuite a plus. The salary range for this role is $210,00 - $300,000. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you! #J-18808-Ljbffr
    $300k yearly 2d ago
  • VP of Operations - SFO

    Unifi Aviation, LLC

    Senior operations manager job in San Francisco, CA

    The Vice President Operations is responsible for the oversight of select services in various airport operations across California with emphasis on driving safety and high performance, specifically in the aircraft cabin cleaning, janitorial and other below the wing services in order to provide the highest standards of service to our airline customers and their passengers. Responsibilities Oversight of Operational leadership and drives safety, operational performance, customer experience, and financial results Evaluate daily staffing and ensures resources are aligned for optimum performance Anticipate future staffing needs and ensure proactive recruiting measures are implemented Full P&L responsibility Daily labor management Execute daily, weekly and monthly operational plans consistent with customer expectations Identify and drive continuous improvements to the aircraft cleaning operation process and communicate them to the executive team and customer Ensure adherence to airport and aircraft security regulations and compliance with all government regulatory requirements Build effective partnerships with internal departments, outside vendors, contractors, business partners, communities and other business entities Interacts regularly with executive team to ensure operational priorities are aligned with total company direction. Promotes team building initiatives and performs coaching/mentoring activities to develop and motivate team members. Ensures information is communicated in a clear, accurate and comprehensive manner. Promotes Unifi's policy on Equal Employment Opportunity, Anti-Harassment and diversity initiatives. Participates in employee relations investigations when complaints are brought forth and resolves issues in a professional and timely manner. Ensures compliance with Company policies and rules Qualifications Bachelor's Degree in Business, Aviation Management or related field or equivalent work experience is required. Previous experience leading large operations Proven ability to solve problems and influence people across all functional areas. Must have experience in airline ground services in below wing and above wing operations Ability to lead and demonstrate initiative and work well in a team environment Excellent oral and written communication skills Solid decision-maker with excellent analytical skills. Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status. #J-18808-Ljbffr
    $150k-237k yearly est. 4d ago
  • VP of Strategic Operations & Growth

    Vizcom

    Senior operations manager job in San Francisco, CA

    A technology startup in San Francisco is seeking a Strategic Operations Leader to work alongside the CEO and senior leadership team. This critical role will shape business strategy, ensure operational excellence, and lead initiatives that contribute to the company's growth. Ideal candidates will have 5-10 years of experience in strategic operations or business analytics, especially within high-growth environments. The role offers competitive salary options based on location, equity, and comprehensive benefits including health insurance and flexible PTO. #J-18808-Ljbffr
    $150k-237k yearly est. 1d ago
  • Operations Vice President

    Sysco Northeast Rdc

    Senior operations manager job in San Francisco, CA

    This is a senior level operations leadership position responsible for Inbound and Outbound Warehouse, Fleet Services, Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul) and all Operating Systems. Responsibilities include but are not limited to, achieving key performance metrics; expense management; strategic execution of site, region and corporate initiatives; compliance with government regulations; safety and security of the building, its associates and contents. Responsible for building and developing the operations management team along with ensuring a culture of care and collaboration, problem-solving and continuous improvement. Reports directly to the Region President with a dotted line to the Market Vice President of Operations and is a member of the site leadership team. Responsibilities: Responsible for delivering site-level execution of key corporate, market, and regional Operations initiatives. Deliver exceptional Customer Service through on time delivery and post ship service levels Drive continuous improvement across all Operations departments by championing efficiency ideas and cost reduction measures Responsible for creating a culture of care and collaboration within the site. Implement and follow all aspects of Operations Connections. Adjust departments' activities, policies and practices to meet or exceed key performance metrics and customer service level goals and on-time deliveries. Prepares and executes the AOP with direct input from the management team. Oversees operating budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third-party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Actively supports other departments in the achievement of site and region goals. Drives a collaborative effort with the Region Leadership team in building the business case for expansion, modernization and facility reconfiguration to guarantee proper storage, receiving and shipping capabilities for present and future business. Drives a culture of compliance with internal/external policies and regulations by ensuring all the required inspections and audits are completed timely, accurately and with all necessary detail. Including, but not limited to, food safety documentation, DOT records, EPSM, PSM. Ensures compliance with all Department of Transportation rules and regulations. Creates a safety culture by setting direction to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs by ensuring that all equipment and facilities are maintained consistent with the safety, security, sanitation and appearance standards set by Sysco. Assists Safety Director with training initiatives. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Establishes emergency response or crisis management plans. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Education and / or Experience: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field Experience in warehouse and transportation 10 years professional experience with demonstrated progressive levels of management experience (with at least 5 - 7 years in operational management experience); or equivalent combination of education and related experience Professional Skills: Ability to read, comprehends, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The associate is frequently required to sit and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other site and/or regions or the corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This supersedes prior s. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity. #LI-JJ2 #J-18808-Ljbffr
    $150k-237k yearly est. 5d ago
  • Senior Field Ops Project Manager - Grid Installations

    Gridware

    Senior operations manager job in San Francisco, CA

    A technology company in San Francisco is looking for a Field Ops Project Manager to oversee the deployment of grid monitoring systems across the U.S. This role requires strong leadership and communication skills, as you will manage field installations and collaborate with various teams. Ideal candidates will have over 4 years of project management experience, especially in field operations, and be adept with tools like Jira and Confluence. The position offers a salary range of $145,000 - $160,000 annually. #J-18808-Ljbffr
    $145k-160k yearly 3d ago
  • Director of Revenue Operations - Scale GTM with AI

    Squint

    Senior operations manager job in San Francisco, CA

    A technology-driven manufacturing firm in San Francisco is looking for a Director of Revenue Operations to enhance their go-to-market execution. The role involves developing data infrastructure, optimizing revenue performance, and leading a high-performing team. Ideal candidates should possess over 8 years of experience in Revenue and Sales Operations, with a proven record in scaling B2B SaaS functions. The company offers competitive salary, equity, and comprehensive benefits in a collaborative environment. #J-18808-Ljbffr
    $106k-188k yearly est. 1d ago
  • Director of Operations

    Mloptic Corp

    Senior operations manager job in San Jose, CA

    MLOptic is a global manufacturer of precision optics, optical assemblies, metrology instrumentation and custom solutions for a wide range of markets and applications. We are seeking a Director of Operations based in the U.S. that will focus on global operational excellence and facility management. The candidate will work with cross‑functional teams across multiple sites with a focus on process refinement, continuous improvement, facility management and project management. Location U.S. (San Jose, CA or Redmond, WA) Responsibilities Manage inter‑company processes across multi‑disciplined global team focused on optimizing operational efficiencies. Own MLOptic's continuous improvement program including advanced training and sustainable implementation across our global facilities. Facility planning and management. Lead project management and new product introduction activities. Establish and maintain close interaction with the global commercial and operational teams, including numerous on‑site visits as required. Requirements Bachelor's Degree. 10+ years of operations experience, preferably with direct exposure to optics and/or precision instrument manufacturing. Travel of 50% primarily to MLOptic global facilities. Be solutions‑oriented with the proven ability to work independently in a fast‑paced, innovative environment. Excellent communication skills and customer service aptitude. #J-18808-Ljbffr
    $105k-188k yearly est. 4d ago
  • Revenue Operations Director

    Hippocratic Ai

    Senior operations manager job in Palo Alto, CA

    About Us Hippocratic AI has developed the only safe, safety-focused Large Language Model (LLM) for healthcare, resulting in the only autonomous patient-facing clinical agents in the industry. We are delivering abundance for the first time in healthcare by bringing deep clinical expertise to every human. No other technology has the potential to have this level of global impact on health. Come join the most capitalized healthcare AI company with the most deployed customers and the broadest platform of applications. Our highly mission-oriented team, coupled with innovative partners like the Cleveland Clinic, Baylor Scott & White, Northwestern, Wellspan, HCA, Advocate, and Ohio Health, is building the most transformative company in healthcare in history. Why Join Our Team Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions, including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA's NVentures, Premji Invest, SV Angel, and six health systems. Team and expertise We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit ********************** We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto, CA, unless explicitly noted otherwise in the job description. Role Overview We are seeking a founding Revenue Operations Director to build, scale, and own the technical infrastructure, and analytics that power Hippocratic AI's growth. This first-in-seat leader will architect our RevOps systems, drive quantitative analysis and financial modeling, and serve as a strategic thought partner to the executive and GTM leadership teams. The ideal candidate combines deep analytical expertise with strong business acumen to create scalable processes, actionable insights, and infrastructure in support of our sales and customer teams. Responsibilities Infrastructure & Systems Build and manage the end-to-end revenue technology stack (CRM, marketing automation, BI tools, data pipelines) to support forecasting, pipeline tracking, and GTM automation. Ensure clean, accurate data and robust reporting across all GTM functions. Quantitative Analysis & Modeling Develop and maintain predictive models for pipeline health, sales capacity planning, pricing, and revenue forecasting. Translate complex data into clear, actionable recommendations for executive leadership. Strategic Leadership Act as the operational and analytical right hand to the executive leadership in shaping Hippocratic AI's go-to-market strategy. Present key insights to executive stakeholders to inform resource allocation and strategic planning. Qualifications Must Haves 10+ years of experience in Revenue Operations, Sales Operations, Strategy/Analytics, or related roles within high-growth SaaS or enterprise technology companies (healthcare or AI experience a plus). Demonstrated excellence in quantitative analysis and financial/operational modeling to guide strategic decision-making. Deep knowledge of CRM systems (HubSpot), data visualization tools (Looker), and other GTM tech platforms. Strong technical skills with SQL, Python, or advanced Excel modeling for data manipulation and forecasting. Proven success collaborating cross-functionally with Sales, Marketing, Product, and Finance to drive revenue growth and operational efficiency. Builder mentality and ability to thrive in a fast-paced, ambiguous startup environment. Nice to Haves Experience leading RevOps in an early-stage, high-growth startup. Familiarity with AI, healthcare technology, or regulated industries. #J-18808-Ljbffr
    $106k-188k yearly est. 4d ago
  • Assoc Director, Manufacturing Operational Readiness

    Gilead Sciences, Inc. 4.5company rating

    Senior operations manager job in Foster City, CA

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead Sciences is seeking a highly motivated, adaptable, and experienced Program and Project Management leader to start up a new state-of-the-art Single-Use DS Biologics Manufacturing facility in Foster City and integrate this facility with existing Foster City cGMP Manufacturing activities. As the Foster City Manufacturing Operational Readiness Program Lead, you will design, build and manage the multi-year cross-functional program of activities and workstreams involved in transitioning Gilead's new Foster City biologics manufacturing facility from capital project into routine cGMP production. You will help ensure that the systems, people, and processes are in place to support clinical manufacturing and future commercial launches. This is a unique opportunity to shape the future of Foster City Manufacturing for Gilead and make a lasting impact on global health. Job Responsibilities Coordinate the creation of an Operational Readiness Program and reinforce a sense of purpose and ownership among all team members. Structure distribution of responsibilities across multiple workstreams within the program, drive prioritization and sequencing of workstreams, and partner with the Capital Project team to align operational and project timelines, deliverables, and resources. Evaluate industry best practices and select an appropriate program and project delivery model that supports the dynamic nature of a new facility startup and integrates with Gilead's existing governance and delivery frameworks. Select and manage the tools, standards, business processes, documentation, metrics, and communications associated with the Operational Readiness Program. Partner with IT and key stakeholders to pilot and implement innovative digital solutions for the Operational Readiness Program and Foster City Manufacturing. Organize, prioritize, sequence, and track workstreams, activities, and resources necessary for Foster City Manufacturing to support startup and Engineering project deliverables. Work with the Foster City Manufacturing Leadership Team, the Global Manufacturing organization, and senior leaders across PDM to develop a comprehensive Foster City Manufacturing site strategy document and own the portfolio of projects to achieve the site's long-term ambitions. Actively participate in defining and communicating the Foster City Manufacturing mission and vision in alignment with Gilead's corporate values. Act as a change agent to foster an inclusive and high performing organization with a culture of curiosity, continuous improvement, and innovation. Operate with an Enterprise-First mindset and a willingness to adapt and flex across functional boundaries as needed to achieve mission critical tasks. Minimum Required Education, Years of Experience and Qualifications Bachelor's degree in engineering, life sciences, or related field, and 10+ years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years direct or matrixed people leadership experience. OR Masters' Degree and Eight Years' Experience in biotech/pharma manufacturing or process development with direct or matrixed people leadership experience 5+ years of project and portfolio management experience utilizing both traditional and agile project delivery methodologies. Strong understanding of cGMP compliance. Strong business and financial acumen. Proven experience successfully managing cross-functional teams and complex project timelines with significant components of uncertainty. Demonstrated ability to thrive in a dynamic environment and collaborate across diverse technical areas. Experience with Biologics Drug Substance manufacturing equipment and processes, Single-Use Technologies, and cGMP facility qualification and startup preferred. Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. #J-18808-Ljbffr
    $130k-167k yearly est. 2d ago
  • Logistics Operations Manager

    Us Tech Solutions 4.4company rating

    Senior operations manager job in Sunnyvale, CA

    You'll be part of a B2B operations team managing device logistics across 40+ countries. You'll work with a cross-functional startup-style team handling international shipments from the US/China/Vietnam to the APAC, EMEA, and AMEA regions. Core Responsibilities: Manage end-to-end forward logistics for internal B2B device orders Ensure trade compliance and device certifications across multiple regions Coordinate with logistics vendors for timely international deliveries Create and maintain tracking systems and performance dashboards Handle specialized shipping requirements for battery/non-battery devices Utilize AI tools to optimize processes and reporting Required Qualifications: Fluent English communication skills 5+ years international logistics experience (US/Asia to global markets) Expertise in trade compliance and device certifications Proficiency in: MS Office Suite (especially Excel) Collaboration tools (SharePoint, Confluence, JIRA, Quip) AI-powered productivity tools Knowledge of battery-based device shipping regulations Ability to work on-site 5 days a week B2B logistics experience Device knowledge Logistics certifications (CLTD, CTSI) Data visualization tools (Power BI, Tableau) Fast-paced startup atmosphere Cross-functional team collaboration Flexible schedule requirement Limited domestic travel (1-2 trips annually) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm that provides a wide range of on-demand talent and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Recruiter's Details: Recruiter's Name: Vikash Tripathi Email: ************************************** Internal ID: 26-00224
    $69k-95k yearly est. 1d ago
  • VP, Operations Lifestyle

    Electronic Arts 4.8company rating

    Senior operations manager job in Redwood City, CA

    Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. As EA's Vice President of Operations for Lifestyle Entertainment, you will be responsible for driving operational excellence and long-term growth across our portfolio of Lifestyle studios. Partnering closely with Studio General Managers, Operations Leaders, and cross‑functional partners, you will ensure that our Lifestyle Entertainment portfolio delivers world‑class products, fosters innovation, and creates engaging player experiences. This role requires a unique blend of strategic foresight, operational expertise, financial acumen, and leadership within the entertainment or games industry. You will lead efforts in portfolio planning, process design, and integration of best practices while serving as a champion for studio operations leaders and development directors. This position will be a Hybrid role based in one of our West Coast studios: Redwood Shores, CA, Chatsworth, CA, Del Rey CA, Kirkland WA or Vancouver Canada. Key Responsibilities Strategic Leadership Partner with the SVP & GGM of Lifestyle to shape and execute the 5‑year strategic plan, including production roadmaps, resourcing strategies, and funding models. Guide strategic transformation initiatives, acquisitions, reorganizations, and licensing opportunities. Represent Lifestyle Entertainment in EA‑wide executive forums, ensuring alignment of priorities and sharing operational insights. As needed, and in support of the Lifestyle Entertainment strategy, oversee product incubation projects. Operational Excellence Drive the operating rhythm of the Lifestyle group, ensuring reporting and check‑ins meet studio and executive needs. Oversee delivery pipelines and milestone reviews to ensure predictable, high‑quality outcomes across multiple studios. Lead the implementation of the Game Development Framework (GDF) with a focus on live service processes, data/metrics tracking, and project auditing to promote consistency and accountability. Partner with Marketing, Publishing, Technology and other enterprise partners to monitor and optimize service‑level agreements. Talent & Culture Serve as a talent and craft champion, providing leadership to Development Directors and studio Ops leaders. Promote a player‑first, live service culture by embracing continuous improvement, creating cross‑functional collaboration, enabling agile processes and prioritizing player engagement. Mentor and develop high‑potential leaders, fostering a diverse and innovative leadership pipeline. Business & Financial Management Manage group operating and resource budgets, ensuring alignment with growth objectives while balancing cost efficiency and quality. Provide financial and operational guidance to Studio GMs and central functions. Use data‑driven insights to anticipate risks, allocate resources effectively, and drive operational improvements. Qualifications Proven Leadership Experience: Track record of leading large, complex organizations with cross‑functional teams in high‑growth or fast‑paced industries. Strategic Planning & Execution: Expertise in long‑range planning, organizational alignment, and delivering measurable results. Operational Mastery: Deep knowledge of development operations, process design, and resource management across multiple studios or product lines. Financial Acumen: Strong background in budget management, forecasting, and driving cost efficiencies. Innovation & Change Leadership: Ability to guide transformation initiatives and champion new ways of working across diverse teams. Excellent Communication & Influence: Exceptional interpersonal, negotiation, and presentation skills; adept at building trust and able to influence stakeholders at all levels. Industry Knowledge: Experience in Live Service games, entertainment, or adjacent creative industries is strongly preferred. Why Join Us Lifestyle Entertainment at EA is at the forefront of creating experiences that resonate with players around the world. As VP of Operations, you will shape the future of our studios, guide bold creative and operational strategies, and play a pivotal role in delivering fun, meaningful, and enduring player experiences. COMPENSATION AND BENEFITS The pay ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location. EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. PAY RANGES California (Los Angeles vs. San Francisco): $309K‑$370K USD annually British Columbia (Vancouver vs. Victoria): $310K‑$350K CAD annually Washington (Seattle vs. Spokane): $309K‑$370K USD annually Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr
    $309k-370k yearly 4d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Walnut Creek, CA?

The average senior operations manager in Walnut Creek, CA earns between $102,000 and $208,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Walnut Creek, CA

$146,000

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The biggest employers of Senior Operations Managers in Walnut Creek, CA are:
  1. Canadian Solar
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