Post job

Senior operations manager jobs in Waltham, MA - 2,956 jobs

All
Senior Operations Manager
Operations Director
Operations Vice President
Senior Manager
Executive Director Of Operations
Store Manager
District Director
Operations Manager
Director Of Business Operations
Vice President, Business Operations
Corporate Director
Head Operator
Director Of Service And Operations
  • Senior Manager, Risk Management

    Cumberlandfarmsinc

    Senior operations manager job in Westborough, MA

    Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable. Responsibilities: Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business Manage the company's third-party certificate of insurance compliance program Work with the Director to create standard insurance terms and conditions for vendor contracts and leases Review and comment on the insurance terms and conditions of vendor contracts and leases Work with Director on claims management and loss control strategies Assist Director in preparing parts of the Risk Management Department budget Provide summary reports to Director Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR) Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Licenses/Certifications: CPCU, ARM or CRM preferred Soft Skills/Competencies: Excellent oral and written communication skills Strategic thinker Ability to foster teamwork and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work collaboratively with outside consultants and partners Able to drive outside consultants and partners to meet deliverable deadlines Travel: Limited travel required (5%) Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval. Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $104k-149k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Director, Enablement Operations

    Cyberark Software 4.4company rating

    Senior operations manager job in Boston, MA

    About CyberArk: CyberArk (NASDAQ: CYBR ), is the global leader in Identity Security . Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk , visit our CyberArk blogs or follow us on X , LinkedIn or Facebook . Job Description Are you an enablement professional looking to join a fast-growing company that is recognized as an industry leader, with an amazing culture that allows you to thrive? Are you looking to apply your experience but also have creative freedom to try innovative enablement approaches? If so, we want to hear from you! CyberArk is the global leader in Identity Security. Built for the dynamic enterprise, the CyberArk Identity Security Platform enables secure access for any identity - human or machine - to any resource or environment from anywhere, using any device. The world's leading organizations trust CyberArk to help secure their most critical assets. The Go-to-Market (GTM) Enablement team is looking for a Director of Enablement Operations to take our customer-facing roles to the next level of productivity and success. The successful candidate will have experience with building and managing an enablement infrastructure, providing an engaging learning experience, and demonstrating business impact via a data driven approach. Success in the role will be based on creating an operations function that streamlines enablement program creation, consumption and business application. This role reports to the Vice President of Go-to-Market Enablement, managing a small team and working within a matrixed department. Work from US home office is available, but Boston area location is preferred. Core responsibilities Contribute to the overall Go-to-Market enablement strategy, including infrastructure, organization and content components. Work with business stakeholders, IT and HR to identify, benchmark and implement infrastructure components required for efficient onboarding and ongoing role productivity. Partner with curriculum development functions to manage learning content components throughout the lifecycle. Provide project management support to Sales, CS and Partner Enablement Leads for ongoing and new learning programs, including annual kick off events. Manage the schedule for live events, including workshops and office hours, coordinating across all geographies as needed. Develop and maintain an effective communication strategy for students, managers, business leaders and stakeholders. Generate meaningful insights into learning program impact by providing data and analytics for stakeholders, leaders and managers. Provide frontline student support within agreed SLAs, providing escalation paths to subject matter experts as needed. Ability to build relationships and influence all levels within the organization, especially with senior management and executive levels. Excellent communication skills, with the ability to articulate complex concepts concisely and compellingly. Strong business acumen with demonstrated ability to provide practical insights from complex datasets. Creative problem-solving, able to take a hands‑on approach to building enablement solutions in a fast-moving environment. Demonstrated project management capability in a highly matrixed organization, including vendor contributions. Relentless customer focus, with the aim of delighting customers throughout the sales process and subsequent value delivery. #LI-MR2 Qualifications 5+ years of enablement leadership experience Experience working with global teams in multiple time zones. Prior experience with a fast-growth enterprise software or technology company preferred. Ability to travel domestically and internationally as needed - estimated 10%. Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $177,000 - $245,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job‑related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. #J-18808-Ljbffr
    $177k-245k yearly 2d ago
  • VP, Total Rewards, People Operations & Analytics

    Dyne Tx

    Senior operations manager job in Waltham, MA

    Our commitment to people with neuromuscular diseases is our greatest strength VP, Total Rewards, People Operations & Analytics Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for myotonic dystrophy type 1 (DM1) and Duchenne muscular dystrophy (DMD), and preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more ************************* and follow us on X, LinkedIn and Facebook. Role Summary The Vice President of Total Rewards, People Operations & Analytics is Dyne's enterprise owner for Compensation, Benefits, HR Compliance, HR Operations, HRIS and People Analytics. As a key member of the HR Leadership Team, this leader will develop comprehensive total rewards and recognition programs, operations and analytics strategies that align to Dyne's people philosophy and culture, build scalable programs and infrastructure, and serve as a key advisor to the CHRO and Compensation Committee to ensure Dyne's rewards and people systems are competitive, equitable, compliant, and insight-driven. This is a strategic and hands‑on leadership role that will ensure Dyne is a top employer by offering competitive compensation, meaningful benefits, and seamless people operations that enhance the employee experience. This role is based in Waltham, MA without the possibility of being remote. Key ResponsibilitiesCompensation (executive & broad‑based) Own Dyne's global compensation philosophy and frameworks (market positioning, pay mix, salary structures, job architecture, geographic differentials) Lead annual compensation planning (merit, promotions, adjustments), short‑ and long‑term incentive design, sales/field comp as applicable, and equity strategy (grant guidelines, refresh cadence, burn rate/share pool stewardship) Partner with the CHRO to prepare materials for and present to the Board Compensation Committee; provide external benchmarking, pay‑for‑performance insights, and risk/compliance guidance Maintain competitive market intelligence (surveys, biotech equity practices), and advise on underwater equity, refresh approaches, and executive offers/retention mechanisms Own strategy and administration of health & welfare plans, retirement, time‑off/leave programs, and wellbeing offerings that reflect our patient‑centric culture and growth stage Lead annual plan design/renewals, vendor management, fiduciary compliance, communications, and required testing/reporting Ensure benefits and wellness programs align to biotech peer standards for attraction/retention People Operations (HR Ops) Lead Dyne's People Operations function with a particular focus on ADP Workforce Now (WFN) as our core HRIS/payroll/benefits platform: oversee system configuration, integrations, access control, data flows, maintenance, and upgrades Ensure ADP WFN and integrated modules (HR, payroll, benefits, talent, time & attendance) support process scalability and data integrity Stand up or refine processes across the employee lifecycle (hire‑to‑retire), including onboarding/offboarding, employee records, policy execution, compliance, and multi‑state/global payroll in partnership with Legal/Finance Own vendor ecosystem (benefits administration, brokers, payroll, HR tech); negotiate SLAs and performance Deliver operational excellence that improves employee experience while ensuring accuracy, audit readiness, and regulatory compliance Drive continuous innovation and intelligent automation across all HR systems and processes to enhance scalability, efficiency, and data accuracy as Dyne grows People Analytics & Workforce Insights Build Dyne's people analytics strategy and operating model with data pulled from ADP WFN and integrated sources-standardize definitions, data pipelines, secure governance, and self‑serve dashboards Provide recurring, decision‑grade insights: headcount planning, hiring funnel analytics, DEI metrics, rewards effectiveness, engagement/retention risk, organization health, and productivity Partner with Finance on workforce planning, scenario modeling, and budget alignment Leadership & Governance Lead and scale the team across Total Rewards, People Ops (especially the ADP domain), and Analytics; establish clear operating rhythms and SLAs Serve as thought partner to CHRO/CFO and a credible voice with the Compensation Committee Ensure policies and practices are compliant, equitable, and consistent with Dyne's values and patient‑first mission Education and Skills Requirements Bachelor's required; MBA/MS HR/Analytics preferred CEP, CCP, CBP, SHRM‑SCP/CEBS helpful for depth in comp/benefits and governance 15+ years in HR with deep leadership in Total Rewards, specifically global compensation and benefits. Biotech/pharma experience is highly preferred Expert knowledge of executive and broad‑based compensation (market pricing, incentive/Equity design, job architecture) and benefits strategy/administration Experience preparing and presenting to Compensation Committees; strong grasp of governance, disclosure, and regulatory considerations Experience with benefits administration, program design, vendor management, and employee communication related to health, welfare, and retirement plans Working familiarity with ADP Workforce Now (or a similar HRIS/Payroll system) is preferred, with the ability to oversee system functionality, vendor partnerships, and process efficiency People analytics fluency: metrics design, dashboarding, data governance, and storytelling to influence senior leaders #LI-Onsite The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all‑inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload. This description is not intended to be constructed as an exhaustive list of duties, responsibilities, or requirements for the position. This position may change or assume additional duties at any time. The employee may be requested to perform different or additional duties as assigned. All Employees are expected to adhere to all company policies and act as a role model for company values. Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. #J-18808-Ljbffr
    $131k-215k yearly est. 3d ago
  • Global Market Strategy & Operations Executive Director

    Madrigalpharma

    Senior operations manager job in Waltham, MA

    A biotech company focused on therapeutics for liver diseases seeks an experienced Executive Director for Global Market Planning and Operations. The candidate will lead US marketing initiatives, partnering closely with various stakeholders and optimizing brand planning for innovative therapies. Required qualifications include a Bachelor's and 20 years of relevant experience, with proven leadership and strategic planning skills. This role offers a competitive salary between $276,000 - $337,000 annually and comprehensive benefits. #J-18808-Ljbffr
    $276k-337k yearly 4d ago
  • VP, Derivatives Operations: Collateral & Valuation

    Liberty Mutual Insurance 4.5company rating

    Senior operations manager job in Boston, MA

    A leading financial services company in Boston seeks a Vice President to spearhead their derivatives initiative. This role demands extensive expertise in derivatives operations and collateral management. The successful candidate will oversee valuation governance, manage workflows, and ensure seamless integration of operations with financial reporting. Passionate leaders with a strategic mindset and hands-on experience in the derivatives space will thrive in this pivotal position. #J-18808-Ljbffr
    $149k-202k yearly est. 5d ago
  • Vice President of Laboratory Operations

    Plasmidsaurus Inc.

    Senior operations manager job in Boston, MA

    About Plasmidsaurus Plasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists. Our sequencing services are used daily by thousands of innovators, including Nobel laureates, Fortune 100 pharma, and over 70,000 scientists. We began by revolutionizing plasmid sequencing, making it exponentially cheaper and faster, with innovative sequencing technologies and a global network of laboratories that turn samples into answers in hours, not weeks. Now we are expanding that same disruptive model across all of genomics. With the launch of our new RNA-seq service, we are taking a bold step toward our vision to sequence everything, providing scientists everywhere with faster, simpler, and more affordable access to the data that powers discovery. Every team member at Plasmidsaurus plays a crucial role in driving the future of biotech research. Together, we are building the world's most efficient sequencing engine that operates overnight, scales globally, and helps scientists make breakthroughs faster than ever before. About the Role Plasmidsaurus is seeking a Vice President of Lab Operations to lead and scale our global lab operations. This role will report to the CTO and ensure that our labs operate safely, efficiently, and in compliance as we continue to innovate and expand our products and international customer base. The VP of Labs will oversee all aspects of global operations, including personnel, safety, procurement, compliance, and QA, while leading a culture of excellence and continuous improvement. This position will be based out of Louisville, KY, San Francisco, CA, or Boston, MA, and will require frequent travel (25%+) between international locations, including all Plasmidsaurus labs. Current locations include the cities listed above as well as, Singapore, Cologne, Germany, London, UK, Seattle, WA, Eugene, OR, San Diego, CA, and Los Angeles, CA. Role Objectives Design and execute a global laboratory strategy across 10+ sites, to support commercial growth and ensure clinical readiness. Optimize for scalability, standardization, and measurable improvements in cost, quality, and throughput. Lead and develop lab personnel, ensuring capacity and succession planning across locations via strong org structure, talent development and sustainability strategy. Support transition toward regulated operations across global lab operations, i.e., ISO, CLIA, CAP, etc., by implementing quality systems, audit frameworks, and data-integrity controls aligned with clinical customer requirements. Develop the global data architecture, including LIMS, sample tracking, and workflow automation systems. Build long term capacity, technology, and investment planning across lab automation, digital systems strategy, and infrastructure investment to optimize productivity Responsibilities Develop and grow a high-performing team across 10 global labs (and growing!) Implement and monitor metrics around turnaround time, quality, and efficiency, and drive continual improvement Oversee global budget and performance outcomes, partnering with Finance, Operations, and Product to align resource allocation with revenue growth, margin targets, and operational KPIs Develop and maintain SOPs, training materials, and other lab-related documentation Manage vendor relationships, own lab procurement and inventory management Develop, implement, and maintain lab safety programs, emergency protocols, training initiatives and related updates and communications With Operations, ensure full compliance with federal, state, and local regulations (e.g., OSHA, biosafety, waste disposal) Ensure that labs are designed and maintained for safety, scalability, and scientific excellence; participate in the evaluation and selection of lab leases and facilities planning Oversee QA programs and processes, including laboratory quality systems, documentation, as well as internal and external audits Ensure data integrity across all lab processes Partner with software and hardware teams to design, implement, and optimize automated systems You should bring: 10+ years of experience in laboratory management, with at least 3 years in a leadership role Strong knowledge of lab compliance frameworks and safety standards across international lab locations Proven experience in global lab operations, process optimization, and QA implementation Exceptional communication, leadership, and project management skills Successful experience building and scaling lab operations in a high-growth, rapidly evolving startup environment Experience developing a LIMS a plus Bachelor's or Master's degree in Biology, Biochemistry, Molecular Biology, or related field preferred We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, please let us know at *************************. #J-18808-Ljbffr
    $131k-215k yearly est. 4d ago
  • Vice President of Operations-Luxury Short Term Rentals

    Talently

    Senior operations manager job in Boston, MA

    Job Title: Executive Vice President of Operations Salary: $150,000-$165,000 + BONUS Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo About the Hospitality Company / The Opportunity: Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector. Responsibilities: Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement. Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets. Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities. Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally. Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth. Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets. Preserve high guest experience standards and brand consistency across all properties and operational activities. Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence. Must-Have Skills: 10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations. Proven experience designing and implementing operational systems in multi-market environments. Strong expertise in P&L management, budget development, and rigorous cost control. Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change. Bachelor's degree required; MBA or equivalent leadership training strongly preferred. Background in centralized purchasing, procurement, or supply chain management across diverse vendors. Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders. Willingness and ability to travel up to 25-30% nationally. Nice-to-Have Skills: Specific experience in luxury short-term rental or group hospitality operations. Strong familiarity with both PropCo and OpCo business models and operations. MBA or advanced degree in a relevant field. Technological fluency, including experience with hospitality tech platforms and data-driven decision making. Abscence of ego and a collaborative, team-focused leadership style. Demonstrated ability to thrive in a fast-paced, scaling environment.
    $131k-215k yearly est. 2d ago
  • Director, People Operations

    Divvy Cloud Corp

    Senior operations manager job in Boston, MA

    About the team The People Operations team plays a critical role in ensuring our culture scales with our growth. We design and manage core people processes, data systems, and programs that support the employee lifecycle globally, partnering closely with People Strategy, Finance, Legal, and IT. Our focus is on creating efficient, secure, and people-driven solutions that elevate the employee experience and enable business success. About the role Rapid7 is seeking a Director, People Operations to lead and develop a talented team while driving scalable, efficient, and compliant people processes that support our distinctive culture. Reporting to the SVP, Strategic People Operations, this role will focus on operational excellence, process improvement, and seamless data ,programs, and analytics delivery across the employee lifecycle. You'll collaborate across the broader People Strategy organization to ensure our programs and systems enable a world‑class employee experience and align with business needs globally. In this role, you will: Manage and optimize global people operations processes, including onboarding, offboarding, and Workday administration. Ensure secure, compliant, and accurate employee data management while driving process improvement and automation. Partner with People Strategy teams (People Strategists, Learning & Development, Total Rewards, Talent Acquisition) to deliver consistent operational support and reporting. Develop and maintain people metrics and reporting, leveraging Workday dashboards and analytics tools to inform decision‑making. Support vendor management, including PEO relationships and coordination of global site setup and closure activities. Collaborate with cross‑functional partners in Legal, Finance, and IT to ensure compliance and alignment with business objectives. Contribute to workforce planning, process documentation, and operational readiness for growth initiatives and organizational change. Lead and develop a high‑performing global team, fostering accountability, collaboration, and continuous improvement. The skills and qualities you'll bring include: Bachelor's degree or equivalent experience. 7+ years of experience in People Operations and/or Total Rewards (Compensation, Benefits, HRIS), ideally within the high‑tech industry. Proven experience improving processes and systems with a focus on efficiency and employee experience. Strong collaboration skills with the ability to partner effectively across global People Strategy teams. Experience managing Workday data, reporting, and analytics; familiarity with dashboards and metrics is a plus. Demonstrated ability to lead and develop a team in a dynamic, fast‑paced environment. High attention to detail, operational rigor, and ability to manage multiple priorities. Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case‑by‑case basis, and it is not typical for an individual to be hired at the very top of the salary range. The salary range for this role in the US is: $156,700.00 - 211,900.00 USD Annual Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law. #J-18808-Ljbffr
    $156.7k-211.9k yearly 4d ago
  • Director of Legal Operations & Process Excellence

    Dana-Farber Cancer Institute 4.6company rating

    Senior operations manager job in Brookline, MA

    A prominent cancer research and treatment institution seeks a Director of Legal Operations to enhance operational efficiency within the Office of General Counsel. This role involves leading a team, managing an outside counsel program, and optimizing legal technology. The ideal candidate will have a Bachelor's degree, 8 years of relevant experience, and strong financial acumen. The position is located in Massachusetts, offering a competitive salary range of $170,500-$203,400. Interested candidates are encouraged to apply in a diverse and inclusive environment. #J-18808-Ljbffr
    $170.5k-203.4k yearly 3d ago
  • Global Clinical Operations Executive Director - Neurodegeneration Trials

    Prilenia

    Senior operations manager job in Boston, MA

    A leading biopharmaceutical company is seeking a Vice President of Clinical Operations in Boston. This remote role requires extensive experience in clinical trials and management. The ideal candidate will oversee global pivotal trials, ensuring timely and quality deliverables. The position offers a flexible schedule and travel opportunities, fostering a collaborative environment. Candidates must possess strong leadership skills and a background in rare diseases, preferably ALS or Huntington's disease. #J-18808-Ljbffr
    $127k-196k yearly est. 3d ago
  • Healthcare Operations Transformation Director

    Price Waterhouse Coopers 4.5company rating

    Senior operations manager job in Boston, MA

    A leading consulting firm is seeking a Director in Corporate Technology Strategy to drive large-scale, tech-enabled transformation programs specifically for healthcare providers. The ideal candidate will have at least 10 years of consulting experience and should excel in creating operational strategies that leverage technology for significant client impact. Responsibilities include building AI solutions, advising on healthcare strategies, and leading multidisciplinary teams to achieve growth, efficiency, and operational excellence. This position offers an attractive salary range of $155,000 to $410,000 plus bonuses. #J-18808-Ljbffr
    $93k-125k yearly est. 6d ago
  • Director of Corporate Partnerships

    Boston Legacy FC

    Senior operations manager job in Boston, MA

    Boston Legacy FC (the “Club”) is Boston's new professional women's soccer team, set to begin play in the National Women's Soccer League in 2026. We are dedicated to building a championship‑caliber organization on and off the pitch. We are passionate about advancing women's sports, investing in our local community, and redefining the future of professional soccer. As a startup club with a big vision, we're building from the ground up-and looking for entrepreneurial team members who want to be part of something extraordinary. Location Location: Boston, MA | Reports to: Chief Revenue Officer | Hybrid (3-4 days in office) The Role Boston Legacy FC is seeking a dynamic and experienced sales professional who will develop the club's founding partnerships. The role will create innovative sponsorships that deliver value to partners while supporting the club's growth during our crucial launch phase. The ideal candidate will have a track record of success in partnership sales, strong brand and agency relationships,, and a passion for women's sports. Key Responsibilities Develop and execute a comprehensive partnership strategy that aligns with BLFC's commercial goals Lead presentations and negotiations with regional, national, and global brands, articulating the unique value proposition of aligning with BLFC Design innovative activation platforms that integrate partners into matchday experiences, digital content, and fan engagement activities Collaborate with the marketing and community engagement teams to develop customized community platforms that support BLFC's community goals Collaborate with the activation team to execute and fulfill all partnership deliverables Establish the systems and processes to grow and scale the club's new business operations Qualifications 7+ years of experience specifically in sports marketing partnerships, with a proven track record of securing major sponsorships Demonstrated success developing and selling integrated sports marketing programs to national and regional brands Deep understanding of the sponsorship marketplace, particularly in women's sports Established network of brand marketing decision-makers and agency relationships Experience with partnership asset valuation, activation, and measurement Strong presentation and storytelling skills with the ability to connect brand objectives to club assets Data-driven approach to demonstrating partnership ROI and measuring success Background in launching new sports properties or taking existing properties to market preferred Entrepreneurial mindset with the ability to work independently in a start‑up environment Why Join Us? You'll be part of a founding team creating a legacy-literally. Boston Legacy FC is more than a soccer club; it's a movement. We offer a unique opportunity to shape the future of a professional sports organization in one of the most passionate sports markets in the world. Equal Employment Opportunity Statement - Boston Legacy FC Boston Legacy FC is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and equitable workplace where all individuals are respected, valued, and empowered. We do not discriminate on the basis of race, ethnicity, color, national origin, ancestry, gender, gender identity or expression, sexual orientation, marital or parental status, religion, age, disability, neurodiversity, veteran status, citizenship status, or any other legally protected characteristic. Boston Legacy FC is dedicated to fostering a workplace that reflects the vibrant and diverse community we serve-on and off the pitch. If you require a reasonable accommodation during any part of the hiring process, please let us know. We're happy to support you. #J-18808-Ljbffr
    $117k-178k yearly est. 6d ago
  • Experience Store General Manager

    Petco 4.1company rating

    Senior operations manager job in Boston, MA

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility #LI-LF2 The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. #PetcoGM It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. Salary Range: $0.00 - $0.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ******************************************** Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
    $34k-52k yearly est. 2d ago
  • Inventory & Operations Manager

    DLP Industries

    Senior operations manager job in Weymouth Town, MA

    Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
    $75k-118k yearly est. 2d ago
  • Project Management & Strategic Operations Director

    Vertex Pharmaceuticals 4.6company rating

    Senior operations manager job in Boston, MA

    Project Management & Strategic Operations Director page is loaded## Project Management & Strategic Operations Directorlocations: Boston, MAtime type: Full timeposted on: Posted Todayjob requisition id: REQ-27588**Job Description****General Summary:**The Project Management & Strategic Operations Director - Clinical Development serves as the end-to-end program lead for large-scale strategic programs of high business value. Drives benefit achievement by leading program initiation, planning, solution design and build, and by measuring key performance indicators and solution adoption. Engages other colleagues/resources and assigns appropriate responsibilities to support achievement of program roadmap and project plan(s). Independently applies expert knowledge of advanced methodologies, selecting and applying high-level project management tools to conduct analyses, reporting and related activities for assigned projects. Contributes to the development of internal protocols and processes used to carry out program management work. Responsible for program management activities including contingency/dependency tracking, status reporting, issue/risk identification and tracking, scope management, estimation, and internal/external stakeholder management. Provides oversight to workstream/task leads within the program; resolves any escalated project risks, issues and dependencies. Manages the overall scope and timing of the program, ensuring on-time and within budget delivery.This role will serve an important role in the Global Clinical Development organization to improve focus and alignment across programs and ensure greater organizational effectiveness. Responsibilities will include working with other functions within Vertex to obtain accurate, up-to-date plans and metrics across all clinical development programs to ensure visibility and alignment, including study milestones, enrollment metrics and budgets.**Key Duties and Responsibilities:*** Organizing, driving and managing the Clinical Development deliverables in terms of timelines, budget and communication.* Serve as a strategic partner to the SVP, Clinical Development; create and run reports, create presentations, draft communications documents, serve on cross-functional strategic initiatives representing Clinical Development.* Support the SVP, Clinical Development in creating, communicating and tracking annual goals* Partner with Clinical Development Execution group to use the clinical operations systems to track study enrollment across programs vs target and translate the information to make it relevant and user friendly for Clinical Development.* Work with finance, clinical development execution team and medical directors to track study budgets across programs vs target* Collaborate with regulatory team to use the regulatory systems to track upcoming regulatory meetings and briefing documents (drafts/review schedule etc) and translate to make this information to make it relevant and user friendly for Clinical Development* Run the TA review meetings including meeting minutes, tracking and archiving submissions and decisions* Drive executional excellence in terms of timelines, sign-offs, submissions to internal governance (eg protocols, CSRs, etc) and external postings like clinical trials.org* Support onboarding, compliance/SOP training and tracking, team effectiveness* Lead communications within the Clinical Development team including updates within the team, to cross-functional partners including those ex-US, and bring relevant communications from the broader organization in to ensure the Development area are aware and prepared* Oversees end-to-end program management activities for large-scale, strategic programs of high business value, with oversight for the full project lifecycle* Manages the progress and contributions of workstream leads or subordinate project managers to ensure all activities deliver expected value within committed timeframes and budget* Manages contingencies between multiples projects and monitors interdependencies and synergies where required* Builds and synthesizes highly-detailed project plans, budgeting & forecasting models or resource plans, requiring significant stakeholder management skills and interpretation of diverse and varied information* Develops statements of work, stakeholder management plans, guiding principles, project goals, risks, resource allocation, and roles and responsibilities for assigned projects* Secures, leads, motivates and inspires the internal and external resources required to effectively deliver the program. Establishes the program's governance (e.g., sponsors, approvers, stakeholders)* Participates in the evaluation, selection and management of external resources or vendors* Provides transparency in project progress and effectively anticipates and mitigates major risks across the project lifecycle* Proactively crafts feasible solutions to combat risks and issues. Exercises sound judgement balancing risks and making prompt decisions in ambiguous or difficult situations* Manages communication with management at a detailed functional level and discusses/resolves issues* Works with all required functions and groups to effectively plan and execute the program/project(s). May coordinate resources across organizational boundaries* Trains and coaches project teams in execution methodologies and promotes adoption of best practices* Develops tools and training methods to enable successful project management throughout the enterprise. Ensures project delivery is in conformance with company methodologies and standards; recommends improvements and changes as necessary* Evaluates program costs and benefits including actual results and forecasts with comparisons to original or baseline plan and updates plans with accurate, up-to-date information in a timely manner. Reports financial information and status to leadership. Ensures program solution(s) meets quality and reliability requirements and that the launch approach meets or exceeds adoption targets. Monitors program results/performance for significant deviations, evaluates options and makes recommendations for corrective actions, and then implements selected actions**Knowledge and Skills:*** Some education, training or experience in biology/chemistry/engineering desirable* Drug Development knowledge and/or project management experience preferred* Proven experience in cross-functional execution including medium to large-scale projects* Critical thought partner and proven ability to connect people and ideas to drive outcomes* Demonstrated ability to connect with over divisions and functions throughout Vertex* Ability to manage multiple priorities/projects at a given time, ensuring deadlines, budgets and status updates* Highly developed communication skills and the ability to synthesize data and information into meaningful insights* Very detail oriented and strong project/operation management skills* Ability to handle ambiguity**Education and Experience:*** Bachelor's degree* Typically requires 10 years of experience or the equivalent combination of education and experience**Pay Range:**$183,800 - $275,700**Disclosure Statement:**The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. #J-18808-Ljbffr
    $183.8k-275.7k yearly 6d ago
  • Global Head, Site Enablement & Product Operations

    Foundation Medicine 4.8company rating

    Senior operations manager job in Boston, MA

    A leading biotechnology firm in Boston is seeking a Director of Site Enablement & Product Operations. This role involves leading a team to manage Lab Operations development, ensuring alignment between Product and Global Operations, and overseeing compliance with regulatory standards. Candidates should have a significant background in operations leadership and experience with Next Generation Sequencing, making this an excellent opportunity for strategic leadership in a dynamic industry. A competitive salary range and benefits are offered. #J-18808-Ljbffr
    $148k-201k yearly est. 5d ago
  • District Director - Office of Senator Finegold

    Commonwealth of Massachusetts 4.7company rating

    Senior operations manager job in Boston, MA

    The District Director assists the Senator in maintaining close connection to district constituents, stakeholders, issues, and trends. In collaboration with, and at the direction of the Senator and Chief of Staff, the District Director acts as a liaison between the State House and the district on legislation and other matters of interest to district residents, businesses, and service providers. Utilizing a network of district contacts and a variety of strategies, tools and skills, the District Director ensures that the Senator is informed about district concerns and legislative priorities and is engaged in important district events. The District Director reports to the Chief of Staff. All applicants are required to submit a cover letter and resume. New hires can expect a salary between $67,114 and $85,117, which will be based on related experience, education, and training. Job Duties and Responsibilities Primary Duties and Responsibilities Coordinate with the Chief of Staff to assist town officials, businesses, and organizations in resolving district issues. Monitor district newspapers, media outlets, social media, and other relevant news sources. Provide staff support to the Senator at district events and meetings including pre‑event briefings, preparation of talking points and other advance work. Inform and advise the Senator on district issues, events, outreach opportunities and economic and demographic trends. Coordinate the delivery of or present awards and citations on behalf of the Senator. Respond to district inquiries on legislation, policy, grants, and other information related to local needs. Receive and respond to constituent requests for help resolving problems or for assistance in receiving services, products, or benefits from federal, state, local or private‑sector providers, providing constituents with regular case‑work progress updates. Communicate across municipal, state, and federal agencies, advocacy groups, and local and statewide organizations to address constituent concerns and problems. Collaborate with and assist the Senator's policy team in tracking state budget and bond authorization requests from municipalities and organizations in the district and make recommendations to the Senator for consideration. Other Duties and Responsibilities May Include Schedule, plan, and coordinate district meetings and events for the Senator. Manage the Senator's calendar on days when the Senator is in the district. Research legislation and budget issues. Assist with general administrative duties: answering phones, ordering supplies, sorting mail. Train, supervise, or participate in the hiring of office staff or interns. Perform other duties as assigned. Minimum Qualifications One to two years of college or technical school and at least 1 year of relevant experience, or any of the following combinations of education and experience. At least 3 years of relevant work experience. Basic understanding of state government operations and the legislative process. Demonstrated experience and understanding of the Senator's district issues, demographics, politics, stakeholders, and history. Excellent oral and written communication skills. Excellent interpersonal skills with the ability to work cooperatively and professionally with a variety of stakeholders. Temperament to communicate with a variety of personalities in a tactful, positive, and professional manner. Strong organizational skills and attention to detail. Ability to think critically and work both independently and as part of a team. Ability to produce quality work under pressure and in a fast‑paced environment. Ability to maintain a flexible schedule, including working extended hours, possibly on nights and weekends. Preferred Qualifications Valid driver's license and the ability to travel within the Second Essex & Middlesex Senate District when needed. Benefits 75% state‑paid medical insurance premium Reasonable Dental and Vision Plans Flexible Spending Accounts and Dependent Care Assistance programs Low‑cost basic and optional life insurance - Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan 12 paid holidays per year and competitive Sick, Vacation, and Personal Time Competitive Senate‑sponsored parental leave - Tuition Benefit for employees and spouses at state colleges and universities Long‑Term Disability and Extended Illness program participation options Employee Assistance Programs - Professional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness Program The Massachusetts Senate is an Equal Opportunity and Affinalative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religious creed, national origin, ancestry, disability, gender, gender identity, sexual orientation, genetic information, pregnancy, military, and veteran status, or any other characteristic protected under applicable federal, state, or local law. Our goal is to be a workforce that is representative, at all job levels, of the diverse commonwealth we serve, and women, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job Information Primary Location: Job: Administrative Services Agency: Senate Schedule: Full‑time Shift: Day Job Posting: Jan 5 2026, 9:06:51 AM Number of Openings: 1 Salary: $67,114.00 - $100,671.00 Yearly If you have Diversity, Affinitic Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kathryn Bethea‑Rivera - ************ #J-18808-Ljbffr
    $67.1k-100.7k yearly 5d ago
  • VP, Derivatives Operations: Collateral & Valuation

    The Liberty Mutual Foundation 4.5company rating

    Senior operations manager job in Boston, MA

    A leading investment firm in Boston is seeking a Vice President to lead derivatives operations. The role focuses on collateral management and derivative valuation, ensuring strong controls and integration with financial systems. Candidates should possess over 8 years of experience and expertise in derivatives. This position offers the chance to drive operational excellence within a dynamic investment environment and influence strategic growth initiatives. #J-18808-Ljbffr
    $149k-202k yearly est. 5d ago
  • Director, Legal Operations

    Dana-Farber Cancer Institute 4.6company rating

    Senior operations manager job in Brookline, MA

    The Director of Legal Operations will lead Dana-Farber Cancer Institute's efforts to enhance operational efficiency and business processes within the Office of General Counsel (OGC); oversee an outside counsel management program; identify, select, implement and optimize tools and technology; and partner closely with OGC's Intellectual Property team and the Innovations Office to manage the costs of maintaining Dana-Farber's extensive patent portfolio. This role will also manage a core team of legal operations and administrative professionals and drive continuous improvement using Lean Six Sigma methodologies. In partnership with Finance, the Director will manage and track legal spend across multiple cost centers and oversee monthly accruals of legal fees to support month-end close, reporting, and forecasting. This position reports directly to the Senior Vice President and General Counsel and collaborates with leaders across Innovations, Finance, Human Resources, Information Technology, and other teams across Dana-Farber. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Strategic Legal Operations & Process Excellence: Advise the General Counsel and senior leadership on the operational and strategic management of the department; lead process improvements and implement Lean Six Sigma methodologies to reduce costs and increase efficiency; establish and maintain data-driven metrics and analytics to maximize resources and performance; define and standardize workflows and governance; provide guidance across the organization as a member of multidisciplinary project teams; and serve on the legal leadership team to foster strong internal communications, high team performance, and team member well-being across the OGC. Outside Counsel Management: Oversee a comprehensive outside counsel management program that harmonizes engagement and performance, improves efficiency, and reduces costs; optimize the use of e-billing/legal spend and matter management technologies, including alignment of internal business processes and tools to drive efficiency, better decision-making, and cost reduction; and collaborate with internal counsel, external law firms, and benchmarking data to manage outside counsel performance, rates, and spend in accordance with firm guidelines and service-level expectations. Legal Finance, Budgeting & Accruals: Serve as the Legal Department's primary liaison with DFCI's Finance Department and the Innovations Office on finance matters; partner closely with Finance to manage budgeting, forecasting, monthly accruals, and budget variance analysis on legal spend; manage and track legal spend and ensure accurate allocation, in partnership with Finance and other stakeholders; coordinate with Finance to ensure accurate month-end close, reporting, and forecasting of legal fees; and support strategic short and long-term projects focused on efficient use of internal and external legal resources. Legal Technology, Data & Knowledge Management: Serve as the Legal Department's primary liaison with DFCI's Information Technology (IT) Department; partner with IT to assess, select, deploy, and maintain information systems, programs, and tools that support knowledge management and legal operations; ensure effective data governance and system integrations across platforms; and collaborate with IT to develop and implement dashboards and reporting that enhance information sharing, transparency, and decision-making. Leadership, Engagement & Well‑Being: Manage and develop a high-performing team of legal operations and administrative professionals; set clear goals and performance metrics; provide coaching, mentoring, and professional development opportunities; optimize resource planning and workload management; and cultivate an inclusive, collaborative culture focused on excellence, continuous improvement, and well-being. SUPERVISORY RESPONSIBILITIES Directly manages team of administrative and legal operations professionals. QUALIFICATIONS Bachelor's degree required in a related field of study such as Pre‑Law, Political Science, or Paralegal Studies; or Business Administration or Management. 8 years of substantive legal operations and project management experience required in corporate legal department or law firm, including outside counsel management, financial management and legal technology selection and implementation. Demonstrated experience using formal project management and process improvement tools and techniques (e.g., Lean Six Sigma). Experience with e-billing/legal spend management, matter management, contract lifecycle management, extranets/online data rooms, collaboration tools, and SharePoint. A continuous improvement mindset with the willingness to challenge assumptions and propose bold, practical solutions. People leadership experience, including building, coaching, and developing high-performing teams. Change management experience preferred. Project Management Professional (PMP) or Six Sigma certification is strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Deep legal operations expertise across outside counsel management, legal spend management, matter management, contract lifecycle management, and knowledge management. Strong financial acumen, including GAAP concepts, accruals, forecasting, and variance analysis. Proven ability to manage budgeting, forecasting, accruals, and variance analysis; familiarity with finance principle and month-end close processes. Advanced data literacy with the ability to define KPIs, build and interpret dashboards, and use benchmarking to drive performance and decision‑making. Proven process improvement capabilities (e.g., Lean Six Sigma), including process mapping, workflow design, and governance establishment to reduce cost and increase efficiency. Demonstrated ability to design and manage an outside counsel program: rate benchmarking, alternative fee development, RFPs/panel selection, performance scorecards, and enforcement of outside counsel guidelines. Proficiency with legal operations technologies and related integrations (e-billing/legal spend platforms, matter management, CLM, collaboration tools, SharePoint), and ability to partner with IT on requirements, selection, implementation, UAT, and change adoption. Demonstrated ability to function as a change agent, champion continuous improvement, and lead organizational adoption of new processes, tools, and operating models. Excellent oral and written communication skills, including creating executive-level presentations and clear, actionable reports. Strong analytical skills and facility with numbers; advanced Excel and comfort with BI/reporting tools to translate data into insights. Ability to build relationships and function in a highly matrixed, consensus-driven, and academic environment. Excellent stakeholder management skills. Strong analytical skills and data literacy, including the use of metrics, dashboards, and benchmarking to drive performance. A continuous improvement mindset with the willingness to challenge assumptions and propose bold, practical solutions. Ability to collaborate effectively across cross‑functional teams of legal executives and business partners. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $170,500-$203,400 At Dana‑Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff that offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana‑Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster #J-18808-Ljbffr
    $170.5k-203.4k yearly 3d ago
  • Provider Business Operations - Director

    Price Waterhouse Coopers 4.5company rating

    Senior operations manager job in Boston, MA

    At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Director in PwC's Strategy Platform, you'll serve as a senior leader within our Provider Business Operations team, driving large-scale, tech-enabled transformation programs for healthcare providers. You will focus on creating meaningful impact for national and regional health systems by advising them on how to leverage technology and operational excellence to achieve strategic goals, including growth and scale, post-merger integration, cost reduction, and the industrialization of differentiated offerings and services. You will bring deep functional and technical expertise across our priority areas of finance, supply chain, HR, workforce management, shared services, and related administrative and operational domains. Responsibilities Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies Build technology solutions using AI and other platforms to enable outstanding client outcomes Lead large-scale healthcare transformation programs across finance, HR, supply chain, and operations and drive strategic alignment, governance, and high-quality delivery Advise healthcare executives by translating strategies into actionable plans that drive operational, financial, and workforce improvements, engaging diverse stakeholders Manage workstreams in program management, technology transformation, change management, and user adoption, while developing multidisciplinary teams and sector specialization Drive business development through opportunity identification, proposal shaping, and fostering client relationships to enhance PwC's market position Enhance delivery and practice by creating innovative tools, AI accelerators, and automated solutions that improve efficiency and client outcomes Codify industry standard practices and lessons learned to support pursuit success, delivery readiness, and continuous improvement of offerings What You Must Have Bachelor's degree At least 10 years of consulting and/or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs, as well as using technology to solve complex technology strategy problems. Thought leader-level experience across administrative and operational functions within healthcare provider organizations (e.g., finance, supply chain, HR, workforce management, shared services) Thought leader-level experience with enabling platforms (Oracle, Workday, UKG) Understanding and experience executing the software development lifecycle in large enterprise What Sets You Apart Master's degree preferred Core Technology Strategy Skills Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis Knowledge of enterprise architecture concepts and common architecture frameworks Experience assessing IT capabilities and identifying gaps to better align technology with business needs Ability to support performance management through KPIs/OKRs, dashboards, and governance processes Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills Experience using GenAI / Agentic tools for analysis, research, or workflow automation Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers Ability to support workforce strategy initiatives including skill assessments and capability-building plans Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Provide Business Operations Skills Demonstrating experience owning substantive components of pursuit strategy, proposal development, win themes, or solution design Possessing experience with operational improvement, functional redesign, and performance transformation at scale Having familiarity with automation, analytics, or AI-enabled approaches that accelerate delivery and enhance outcomes Exhibiting proven commercial instincts with hands‑on experience shaping and supporting pursuits, proposals, and competitive positioning Being skilled at operating in dynamic, ambiguous provider environments while simplifying complexity, making sound judgments, and driving decisive action Ability to lead cross‑functional teams and advise executives in large health systems or integrated delivery networks Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** #LI-Hybrid #J-18808-Ljbffr
    $107k-151k yearly est. 6d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Waltham, MA?

The average senior operations manager in Waltham, MA earns between $101,000 and $194,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Waltham, MA

$140,000

What are the biggest employers of Senior Operations Managers in Waltham, MA?

The biggest employers of Senior Operations Managers in Waltham, MA are:
  1. Sarepta Therapeutics
  2. Xometry
  3. Dyno Therapeutics
  4. Kiewit
  5. Vericel Corp
  6. Stoke Therapeutics
  7. Korro Bio
  8. Constant Contact
  9. ConvaTec
  10. Panera Bread
Job type you want
Full Time
Part Time
Internship
Temporary