Senior Operations Manager Weekend Day
Senior Operations Manager Job 27 miles from Waterford
Your Impact The Senior Operations Manager (SOM) is primarily responsible for overseeing all of Operations, or the flow of product through the building. This includes supervising a team of Operations Supervisors responsible for monitoring the safe, efficient and effective movement of inventory through the facility. This role analyzes and forecasts production volume and reevaluates resources throughout the day as workflow conditions change to meet store demand. The SOM leads the team to achieve or exceed key performance indicator targets despite these fluctuating demands. The SOM resolves more complex operational issues escalated from his/her team and is responsible for communicating business objectives and daily workload plans to team and senior leadership
What You Will Do
Identifies and resolves any safety issues on the floor and notifies the appropriate party for resolution if necessary; addresses safety issues or trends escalated from Operations Supervisors
Completes safety observations and builds a culture of safety in the work environment by driving the message through his/her Operations Supervisors
Partners with corporate and the support functions to determine the daily workload (production volume) for the day; ensures that inventory movements in the facility are being monitored appropriately and frequently throughout the day
Evaluates staffing needs to meet daily demand; works with the Operations Supervisors to move personnel to meet the daily priorities and inventory flow; monitors regularly and makes adjustments as needed
Communicates effectively with Operations Supervisors regarding business objectives, safety issues, current issues, upcoming events and demand for the day
Reports on key performance metrics to upper management and Corporate
Sets Operations Supervisors up for success; to achieve or exceed key performance indicators, safety, performance and budget targets
Collaborates with the other operational shifts to ensure consistent processes and expectations
Collaborates cross-functionally with Support Managers and Operational counterparts to ensure their operational shift has proper communication, short and long-term staffing plans, and is meeting the customer's needs
Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
Reports on key performance and financial figures to upper management and Corporate
Responsible for the Key Operations Performance metrics of the shift
Identifies and assists in implementing process improvements or new processes launched from Corporate
Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
Attracts and hires talented individuals for the team (including Operations Supervisors, seasonal and full time Team Members)
Sets goals and communicates clear expectations for associates and provides timely and constructive feedback
Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels
Provides resources and support to associates as needed
Assists Operations Supervisors with any issues that may arise that need the resolution of management
Communicates effectively with associates regarding business objectives or current issues
Provides associates with meaningful developmental opportunities and prepares them for upward promotion if interested
Sponsors and leads associates through change
This position manages/supervises people
Minimum Qualifications
Bachelor's Degree Supply Chain Management, Transportation, Industrial Engineering, Business, or related field and 3-5 Years 3 Years Experience in distribution center operations or related area (or 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities if education requirement not met)
Leadership experience with direct report responsibility, including leading salary level direct reports
Experience mentoring and coaching others
Experience leading a team through change
Experience managing resources, time and budgets
Experience using troubleshooting processes to resolve problems
Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe's supply chain network facility
Experience leading others through change
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
#0NSITE #LI-CSJOBS
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
#Full time RequiredPreferredJob Industries
Warehouse & Production
Director Of Operations
Senior Operations Manager Job 39 miles from Waterford
Director of Restaurant Operations - The Martucci Group (RI)
In this key role you will provide operational leadership, financial focus and staff management across 7+ restaurant locations in Rhode Island (and growing!) including upscale casual, pubs, fine dining, fast casual to-go and private function/catering venues. We will be opening a new location on Block island This summer. You will lead FOH teams of up to 200+ employees to achieve sales revenue and cost targets, while aligning everyone to the company's quality, service hospitality, innovation and teamwork standards. Reporting to the President/Owner of The Martucci Group, your passion and experience will be integral to growing our existing footprint from mid-size restaurant group to industry leader and employer of choice in Rhode Island! Check us out at: *************************
Responsibilities
Conduct regular field visits (in-state) to observe site operations, promote sales and service best practices, set and monitor goals, and coach, develop and engage the staff.
Identify and implement service, menu, cleanliness/food safety standards, and ensure training and improvement targets are met.
Write and approve Standard Operating Procedures (SOPs), policies, and training manuals that promote efficiency and continuous improvement.
Develop marketing ideas and promote execution of restaurant events that increase brand awareness, guest engagement, reservations and walk-ins.
Coordinate with home office departments (Food and Beverage, Private Dining, HR, Maintenance, etc.) for smooth execution of new programs, special events, facility renovations, equipment and system upgrades, etc.
Review weekly sales, labor costs, activity reports, to measure progress of site goal achievements; identify improvement opportunities, and coach General Manager(s) to implement.
Partner with Culinary/Food and Beverage Director(s) to understand product/supplier cost variances, menu pricing and opportunities to maintain/maximize profit at one or more locations.
Coordinate rollup of POS and other financial performance data for review with President; recommend new metrics and/or methods to improve or streamline analysis.
Recruit, hire and develop team of General Managers and Assistant General Managers; give performance feedback and identify development to ensure pipeline of management talent.
Develop staffing plans and execute recruiting to prepare for new site openings
Lead and coach managers in best practice hiring, training, performance management and progressive discipline of restaurant staff.
Promote positive and inclusive work culture; investigate and resolve employee relations issues and team conflict, as needed.
Must be available to work nights and weekends AND travel daily between East Greenwich, Smithfield, Block Island and Narragansett, RI
Experience/Education and Skills
5+ years multi-site restaurant management experience as Director of Operations or equivalent; new site opening experience preferred
BS/BA or Technical Certification in Business or Hospitality Management; OR equivalent
additional
years of restaurant management experience
Financial Acumen (Analysis/Accounting Principles/Restaurant P&L)
Restaurant Data Systems, Performance Metrics and Reporting
Proven SOP and Policy Development
Computer savvy, MS Office: Proficient; MS Excel: Advanced
Leadership Competencies
Self-Starter
Outstanding Communicator and Brand Ambassador
Independent Problem Solver
Accelerates Change - Thinks Systemically, Manages Ambiguity
Builds Talent - Attracts, Coaches & Develops People
Inspires Teamwork - Promotes Collaboration, Resolves Conflict
Compensation includes: competitive base salary of $125,00 - $135,000 plus up too +10% Management Bonus based on ops Metrics, paid time off, 401k with 100% match (first 6%).
District Manager (Connecticut)
Senior Operations Manager Job 40 miles from Waterford
A leading provider of transportation services is seeking a dynamic District Manager to oversee multi-site operations, drive financial performance, and lead high-performing teams. This role is ideal for a strategic leader with a strong background in operations, team management, and customer relations.
Key Responsibilities:
Provide operational oversight for multiple locations, ensuring efficiency, compliance, and service excellence.
Lead and develop teams, fostering a culture of accountability, engagement, and continuous improvement.
Manage budgets, financial performance, and cost optimization strategies.
Serve as the primary point of contact for customer contracts, ensuring service delivery and compliance with contractual agreements.
Oversee safety, fleet maintenance, and logistics to ensure smooth daily operations.
Identify and implement process improvements to enhance operational effectiveness.
Develop and execute strategies for employee recruitment, retention, and professional development.
Drive local business growth through charter expansion and strategic partnerships.
Monitor and ensure compliance with federal, state, and company regulations and policies.
Qualifications:
7+ years of leadership experience in transportation, logistics, or a related service industry with multi-site responsibilities.
Strong financial acumen, with experience managing P&L, budgeting, and forecasting.
Proven ability to build and lead high-performing teams.
Excellent communication, problem-solving, and decision-making skills.
Proficiency in Microsoft Office Suite and operational management software.
Ability to interpret data, analyze trends, and develop strategic solutions.
Strong commitment to safety, compliance, and regulatory adherence.
Ability to travel up to 60% as needed.
Why Join Us?
This is an exciting opportunity to take on a high-impact leadership role within a well-established organization. The District Manager will have the ability to drive operational success, develop teams, and contribute to strategic growth in a dynamic, service-driven industry.
If you are a results-oriented leader with a passion for operational excellence and team development, we encourage you to apply today!
Director Site Operations
Senior Operations Manager Job 29 miles from Waterford
Director of Site Operations
Full time / Permanent
Durham, CT & Wallingford, CT
We are seeking an experienced Director of Site Operations to oversee the operational functions at our two manufacturing facilities in Connecticut. This role will lead and manage all aspects of site operations, including production, quality assurance, supply chain management, and workforce development. The ideal candidate will have a strong background in med-tech manufacturing, a deep understanding of regulatory requirements, and proven leadership experience in a fast-paced, results-driven environment.
Key Responsibilities:
Lead and manage daily site operations for contract manufacturing, ensuring efficient, cost-effective, and timely production of high-quality medical devices.
Direct, mentor, and develop teams across various departments (production, quality assurance, maintenance, logistics, etc.) to ensure operational excellence.
Drive operational improvements and implement best practices to enhance productivity, reduce costs, and improve throughput.
Ensure compliance with all applicable regulations, including FDA, ISO, and GMP standards, to maintain the highest quality and safety standards.
Oversee site audits (internal and external), inspections, and certifications required for medical device manufacturing.
Work closely with quality teams to manage risk, control deviations, and ensure product integrity.
Continuously evaluate operational performance and identify opportunities for process improvement, efficiency gains, and cost reduction.
Develop and monitor key performance indicators (KPIs) to track production, quality, and delivery performance.
Manage business unit budget, forecasts, and capital investment planning to ensure optimal resource allocation and cost management.
Oversee the supply chain function to ensure the timely procurement and availability of materials for production.
Collaborate with procurement and logistics teams to ensure efficient inventory management and on-time delivery of products.
Collaborate with senior leadership and cross-functional teams (engineering, R&D, sales, etc.) to ensure alignment with organizational goals and objectives.
Participate in the development and execution of the site's strategic plan, ensuring the facility's capabilities align with customer needs and market demands.
Partner with other departments to ensure seamless integration of new products into the manufacturing process.
Champion a strong safety culture and ensure compliance with health, safety, and environmental regulations.
Proactively address any safety concerns and ensure that the site maintains a safe working environment for all employees.
Qualifications:
Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field. A Master's degree is a plus.
Minimum of 10 years of experience in operations or manufacturing leadership roles, with at least 5 years in the med-tech or pharmaceutical industry.
Proven experience managing large teams, overseeing production schedules, and driving operational efficiency in a regulated environment.
Expertise in quality systems, regulatory compliance, and industry standards (FDA, ISO, GMP, etc.).
Strong financial acumen, including budget management and cost control.
Exceptional leadership and team management skills, with the ability to motivate and guide teams to achieve operational goals.
Strong problem-solving abilities and a continuous improvement mindset.
Excellent communication and interpersonal skills, capable of working effectively with internal teams, senior leadership, and external stakeholders.
Ability to manage multiple priorities in a fast-paced environment while maintaining high standards of quality and compliance.
Knowledge of ERP systems, manufacturing execution systems (MES), and other relevant technologies.
Retail Store Manager
Senior Operations Manager Job 3 miles from Waterford
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at **********************************
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Store Manager
Senior Operations Manager Job 43 miles from Waterford
About the Company:
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community
About the Role:
The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience.
Responsibilities:
Prioritizes and delegates tasks to meet all selling, visual, and operational needs
Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools
Supports and executes all product, visual and marketing directives, and maintains standards set by the company
Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience
Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction
Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store
Accountable to self and others for achieving all company sales, metric and operational goals
Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense
Creates shortage action plans to minimize loss and achieve shrinkage goal
Drives and executes all digital sales strategies including ship from store and BOPIS within the store
Qualifications:
Four-year college degree or equivalent experience preferred
Required Skills:
Passion for product, brands, fashion and trends
Effective written, verbal and presentation skills
Strong interpersonal and communications skills with the ability to communicate at all levels
Proven ability to drive sales results in a high sales volume environment
Excellent time management skills
Ability to interpret all policies and procedures to resolve customer and associate issues
Willingness to travel periodically to attend meetings/workshops (overnight may be necessary)
Proficient in math and possesses strong computer skills
Minimum five years retail experience required, with a proven ability to drive sales results
Minimum of two years of retail management experience required
Preferred Skills:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability
Serve as a Pacsun advocate in the industry and marketplace
Recruit, identify, develop, and retain talent that delivers performance excellence
As a manager, serve as a leader of company culture, norms, and conduct
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction
Pay range and compensation package:
Salary Range: $28 - $32
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Store Manager (Seasonal) I Montauk
Senior Operations Manager Job 24 miles from Waterford
Store Manager (Seasonal)
Montauk, NY
Venroy makes clothes to elevate everyday life through light-hearted escapism. While styles vary by season, all collections are guided by the ineffable sense of freedom that comes with travel. Venroy was founded by Sean Venturi on Bondi Beach in 2010. Beginning with European-length Swim Shorts, which quickly garnered a global following, Venroy has since evolved into a complete lifestyle offering for men and women.
As an Australian-owned, direct-to-consumer retailer, Venroy has stores across Australia, Italy, and the US. Our complete offering is also available at venroy.com.
Role Purpose
As the Seasonal Store Manager at Venroy Montauk, you'll lead store operations, motivate your team, and deliver exceptional client experiences during the season. Your focus will be on driving sales, fostering client relationships, and creating an inviting in-store experience. Your leadership will make Venroy Montauk a must-visit destination, leaving a lasting impression on both local and seasonal clients.
Key Qualities
Experience in retail management roles, with a proven ability to build rapport with clients, enhance the in-store experience and brand awareness.
Appreciation for the Venroy brand, product, and retail experience.
Remain friendly, approachable, and respectful to clients and fellow team members.
Willingness to take initiative in a fast-paced environment.
Possess a strong sense of motivation, organisation and timeliness.
Flexible work schedule, including weekends and summer holidays.
Key Responsibilities
Lead by example in delivering an elevated client experience at all touchpoints.
Ensure product knowledge is up-to-date, and training requirements are consistently met.
Ensure adherence to store operations and procedures.
Drive team performance to meet sales goals.
Oversee client interactions, transactions, and payments.
Build and nurture strong client relationships, promoting client retention.
Foster a positive store environment, encouraging team collaboration and brand advocacy.
Manage inventory processes, ensuring efficient stock control and store upkeep.
Create and manage team schedules.
Approval of timesheets.
Benefits
Uniform provided
Sales incentives
Generous employee discount
Our workplace is open, inclusive, friendly, and professional. We cultivate an environment that fosters kindness, compassion, and respect. We want all our team members to feel valued, enjoy coming to work, and find professional and personal fulfilment in their roles.
Apply via ******************.au
Only shortlisted candidates will be contacted.
Store Manager
Senior Operations Manager Job 44 miles from Waterford
For over 40 years, Brahmin has been designing luxury handbags that spark confidence in the people who carry them. Our croc-embossed Melbourne leather has been our signature since our start in 1982 and is well-loved for its one-of-a-kind texture. It all starts with a design. Each product is thoughtfully engineered for fashion and functionality. Then we hit the road to source the finest materials from around the globe. Be a part of our Retail team and lead our Flagship location in Newport, Rhode Island to ensure we deliver the highest quality products that stand the test of time.
Basic Purpose:
The Brahmin Leather Works Store Manager is responsible for leading, developing and supporting the store team to meet or exceed the company goals for profitable revenue growth within a retail store. This position is responsible for implementing, executing, and management of retail division directives. The Store Manager is also responsible for implementation of visual directives, development of customer base and creating a store environment which provides exceptional sales and customer service.
Brahmin provides a parking stipend to offset parking expenses.
PRINCIPAL ACCOUNTABILITIES:
Talent Management:
Manage staff by providing timely coaching and feedback to maximize individual and team performance.
Develop and maintain positive working relationships that create a positive work environment.
Educate the store team on fashion trends and product knowledge.
Maintain two-way communication with the Assistant Manager to stay abreast of company and store information and brand initiative, as well as inform the assistant manager of all store activities.
Ensure associates meet appearance standards that professionally represent the brand while following dress code guidelines
Cultivate an environment that positions Brahmin Leather Works as an Employer of Choice.
Provide effective on boarding and support learning opportunities.
Provide clear direction to associates and appropriately delegate tasks.
Network, Recruit, Interview new candidates.
Provide timely coaching and feedback to team members when appropriate as well as manage performance issues.
Sales and Service:
Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs, GM % and Customer Conversion.
Use company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
Analyze store reports to optimize performance and take action based on business trends.
Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Identify opportunities to maximize sales and ensure financial goals achieved.
Demonstrate a high level of selling and customer service skills to achieve sales.
Service multiple customers at a time, multi-task or handle projects simultaneously.
Exhibits knowledge of industry trends and the competitors.
Building Clientele:
Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics
Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local businesses for store events.
Store Operations:
Plan and prioritize tasks and responsibilities to meet the needs of the business.
Maintain store cleanliness and housekeeping standards.
Protect company assets and maintain a safe work environment.
Ensure compliance to all company policies and procedures as well as local, state and federal employment laws.
Planning and execution of Brahmin brand visual direction.
Participates in and leads special projects and other duties as assigned.
Qualifications:
Lead with integrity and enthusiasm to motivate to total store achievement.
Strong drive, ambition, and passion for selling and for the overall store business success.
Must be outgoing and assertive with the ability to make store business success.
Ability to communicate professionally and in a timely matter with employees, customers, associates, and company partners.
Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
Provide clear and timely communication with corporate partners
Maintain professional appearance that reflects the brand while adhering to dress code.
Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
3-5 years of store management experience in luxury goods or a comparable retail environment with the focus on clienteling.
Bachelor's degree required
Physical requirements: Must be able to stand up to 100% of a work shift standing and moving. This role involves constant moving, talking, hearing, reaching, grabbing and standing for the entire work shift. Occasionally involves stooping, kneeling, crouching and climbing ladders. Must be able to lift up to 40 pounds.
Note: This job description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Manager Shop Operations
Senior Operations Manager Job 40 miles from Waterford
Masis Professional Group is searching for a Direct Hire, Shop Operations Manager.
The Shop Operations Manager will direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.
This position is responsible for directing and managing production supervisors as well as other foremen/departments to include shipping/drivers, shop mechanics and maintenance department.
Duties and Responsibilities of Shop Operations Manager:
Ensure shop operations follow and meet safety guidelines. Investigates and implements ways to improve overall safety performance of shop operations.
Develops and maintains manufacturing operations business plans to include all job requirements, labor hours, cycle, production costs and job priorities.
Establishes production and quality control standards, cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered.
Provides guidance to the development of a manufacturing process plan, including personnel requirements, material needs, subcontract requirements, facility needs, and tooling and equipment needs.
Ensures all established costs, quality, and delivery commitments are met.
Coordinates manufacturing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment.
Additionally oversee Maintenance, Mechanic, and Logistics departments ensure these department support overall operations needs and performance requirements
Reviews production and operating reports and directs the resolution of operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
Performs administrative activities associated with the effective management of shop operations, including compiling, storing, and retrieving production data for reports.
Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
Trains and ensures all assigned employees are aware of and comply with company, government, customer policies, procedures, and regulations.
Experience and Educational Requirements of Shop Operations Manager:
Bachelors degree in Business Management, Business Administration, or related field required; M.B.A. and an Engineering background preferred.
10 years of manufacturing related experience or technical schooling highly desired, with the ability to read blueprints and drawings.
Multi-site operation leadership experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Please submit your resume to be considered for this opportunity.
Store Manager
Senior Operations Manager Job 21 miles from Waterford
Store Manager East Hampton
Scope: Oversee the daily operations of our East Hampton boutique to ensure it runs smoothly and effectively. Duties include motivating and training a sales team of 2-3, create business strategies to drive sales and retain clients, keep a pulse on the local market, partner with sales and buying team to manage inventory and track best sellers. Always maintain best-in-class service standards.
Duties include but not limited to:
· Achieve or exceed annual sales forecast in alignment with company expectation
· Manage and motivate the team to consistently meet store goals by up selling and cross selling techniques
· Provide management presence on the sales floor and ensure client experience expectations are being delivered
· Develop clienteling strategy and execute with staff to establish long-term relationships with key customers based on sales and marketing data
· Help create in store events/activations to attract new customers and retain current customers
· Set and assign monthly sales goals for staff with action plans to meet/exceed annual sales target
· Evaluate staff based on performance metrics and goals established with each individual team member
· Manage efficient back of house and ensure consistency with established operational procedures
· Ensure all daily tasks are completed without negatively impacting customer experience
· Provide weekly feedback to Buyer on merchandise, stock levels and overall store performance
Qualifications:
· 3+ years in a retail apparel store management role at a complex customer-focused
· Operationally tech savvy and able to manage POS system, inventory, sales drops, and RTVs
· An established top-performer with relationships in the local market
· Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
· A clear, honest, and empathetic communicator who's able to make tough decisions
· An entrepreneurial mindset. Must be a go-getter
· Must have a positive upbeat collaborator with strong interpersonal skills
· A resourceful problem-solver and out-of-the-box thinker when faced with challenges
General Manager
Senior Operations Manager Job 40 miles from Waterford
As a General Manager, you will play a pivotal role in maintaining the account within the approved budget while exceeding client expectations. You will cultivate excellent relationships with employees, guests, and the client, as well as collaborate seamlessly with other departments. Your leadership will be instrumental in promoting the professional growth and development of the entire team.
Selected candidates may be eligible for a signing bonus and/or relocation assistance for this role.
Key Responsibilities:
Participates in employee meetings, reviews and training programs
Manages in compliance with Company established policies and procedures
Manages in compliance with local, state, and federal laws and regulations
Maintains food cost while ensuring quality standards
Establishes and maintains good rapport with staff, client and guest and other departments
Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
Analyzes and creates trends for financial data
Manages purchasing and inventory controls
Plans menus in consultation with chefs
Is knowledgeable on HACCP controls along with proper storage and use of food
Preferred Qualifications:
Bachelor's degree is preferred, or equivalent professional experience
Eight to ten years upscale food service experience, including six years' experience at the management level
Experience in personnel management including hiring, supervision, evaluation and succession planning
Proven track record to achieve company goals in compliance with company/client policies and procedures
Excellent leadership and organizational skills, and must possess attention to detail
Supervisory, scheduling, training and coaching skills
Effective problem solving and conflict management skills
Ability to multi-task as well as stay on task and concentrate with constant interruptions
Experience in food purchasing, food costs and inventory control
Ability to create budgets, flash reports, financial targets and forecasts
Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
Must be knowledgeable on HACCP controls along with proper storage and use of food
Monitor compliance with health and fire regulations regarding food preparation and serving
Exceptional business etiquette and client relations
Manages time effectively and prioritizes tasks to meet deadlines
Strong catering experience required
Conformity to the highest standards of personal integrity and ethical behavior
Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
ServSafe or Department of Health certification a plus
General Manager, Laundry
Senior Operations Manager Job 45 miles from Waterford
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
RESPONSIBILITIES:
The primary responsibility of this position is to lead and direct the efficient operation of warehouse distribution at our laundry facility processing cloth products. This individual must be able to direct and develop all quality initiatives and aspects related to customer relations, service management, production and administration
Delivers strong operational performance by ensuring compliance with our organization and regulatory agency standards and programs, and translating corporate strategy into front line operational tactics
Ensures a positive, safe environment by driving compliance in infection prevention and food safety, employee safety, OSHA, Joint Commission, regulatory standards, and financial, workplace and legal requirements
Provides overall long-term planning, direction and control to assigned accounts within a defined district to achieve pillar goals and key business outcomes
Leads recruitment and development of team, ensuring high performance, talent succession planning, and employee engagement; ensures use of applicable rounding
Establishes and maintain effective customer rapport and maintains mutually beneficial business relationships with clients
Identifies opportunities to implement new products and services which support sales growth and client retention, and independently conducts client negotiations and renegotiates unit contracts
Interfaces with client c-suite and regional management and their staffs
Develops District forecasts and communicates deviations to Regional & divisional Management
Determines plan that optimizes financial performance and productivity by conducting operational audits
MINIMUM QUALIFICATIONS:
Minimum of 5 years' progressive management experience managing a complex business with financial and operational responsibility for that business, multi-site OR multi-departmental
Bachelor's Degree or equivalent experience
Requires previous managerial experience in food services in a hospital healthcare environment
Self-starter, capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical and communication skills
Strong financial acumen required in order to discuss financial planning, objectives and results
Exceptional organizational and time management skills with a proven track record of growing accounts
Must be able to relate professionally and positively to physicians, clinical staff and healthcare facility executives with excellent communication, interpersonal, presentation and management skills
Contract-managed service experience is highly desirable
Our Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
General Manager
Senior Operations Manager Job 40 miles from Waterford
General Manager Opportunity at Gengras Motors
About Gengras Motors
Gengras Motors has been a trusted name in the automotive industry since 1937. With a strong commitment to serving our customers and employees, we operate dealerships across Connecticut, Massachusetts, and Vermont, representing brands such as Honda, BMW, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, VW, and Subaru. Our core values-caring for others, honesty and integrity, passion, and continuous growth-drive everything we do. Our mission is to double in size through strategic acquisitions while maintaining our reputation for exceptional customer service.
Position Overview
Gengras Motors is seeking an experienced and results-driven General Manager to lead one of our dealership locations as we continue to grow. The General Manager will be responsible for overseeing all aspects of dealership operations, ensuring profitability, customer satisfaction, and employee engagement. The ideal candidate will have a strong background in automotive retail management, a track record of success in sales and service, and a leadership style that aligns with our core values.
Key Responsibilities
Strategic Leadership: Develop and execute business strategies to drive sales, service, and profitability while maintaining an exceptional customer experience.
Financial Performance: Oversee dealership financials, including P&L management, budgeting, and expense control to ensure maximum profitability.
Sales & Service Operations: Lead sales and service teams to achieve and exceed performance targets, ensuring a seamless and customer-focused experience.
Team Development: Attract, develop, and retain top talent, fostering a high-performance culture that aligns with Gengras Motors' values.
Customer Experience: Ensure that every customer interaction reflects our commitment to service excellence, leading to high CSI (Customer Satisfaction Index) scores.
Process Optimization: Implement best practices to streamline operations, enhance efficiency, and improve overall dealership performance.
Compliance & Ethics: Ensure compliance with all state, federal, and manufacturer regulations while upholding the highest ethical standards.
Qualifications & Requirements
Minimum 5+ years of experience in an automotive dealership leadership role (General Manager, General Sales Manager, or Fixed Operations Director preferred).
Proven track record of driving profitability and achieving sales and service performance goals.
Strong financial acumen, including experience managing P&L statements, budgets, and expense control.
Ability to recruit, train, and develop high-performing teams.
Excellent customer service and relationship management skills.
Strong leadership, communication, and problem-solving abilities.
Familiarity with automotive software systems (CRM, DMS, and inventory management tools).
Bachelor's degree in Business, Automotive Management, or related field preferred but not required.
Why Join Gengras Motors?
Competitive compensation package including base salary and performance-based incentives.
Comprehensive benefits package, including health, dental, vision, and 401(k).
A supportive, team-oriented culture driven by our core values.
Opportunities for career growth and advancement within a growing dealership group.
The chance to be part of a company with a long-standing reputation for excellence in automotive sales and service.
How to Apply:
contact:
Jim Tierney
COO Gengras Motors
************
********************
Store Manager
Senior Operations Manager Job 45 miles from Waterford
Join Our Team as a Store Manager at Jordan's Furniture! Relocation assistance is available for qualified candidates who are open to moving for this opportunity.
Are you passionate about retail and inspired by the opportunity to lead a talented team? If you thrive in a dynamic environment and are looking for a company that values family and growth, we want to hear from you! Looking for an amazing Leader for our Farmington, CT location in the Westfarms Shopping Center, where we prioritize attracting and retaining top talent.
Why You'll Love This Job:
Family Atmosphere: At Jordan's, we treat each other like family. Your success is our success!
Dynamic Environment: Enjoy a fast-paced setting where every day is exciting and fulfilling.
Competitive Compensation: Earn a competitive salary PLUS commission while empowering our store team to reach their full potential-experience the best of both worlds!
Endless Career Growth: Your future is bright here. Explore limitless opportunities for advancement!
Why You'll Love Working at Jordan's Furniture:
Comprehensive Benefits: Enjoy medical, dental, vision, and more!
Unique Company Culture: Be part of a fun and vibrant workplace that prioritizes your happiness.
Generous Employee Discounts: Who doesn't love a great deal?
Fun and Engaging Environment: Join a team that celebrates achievements and fosters a positive atmosphere!
Key Responsibilities:
As the Store Manager, oversee daily store operations, ensuring a seamless shopping experience for our customers.
Analyze store operations to implement effective procedures and improve efficiency.
Conduct performance evaluations and provide constructive feedback.
Coordinate and actively participate in departmental meetings, workshops, and training initiatives.
Identifies and develops leaders by thinking strategically to support our strategic priorities
Connect with, observe and coach employees in all departments to support and develop future leaders
Challenge their teams to identify skill gaps and celebrate progress
Responsible for forecasting and managing yearly budgets.
Inspire others to engage, perform and create a work environment which is open, honest, collaborative and accountable through clear, consistent communication that is inclusive and influences their teams
Demonstrate ability to pro-actively identify and respond to business changes and readily shifts roles and prioritize to meet these changes
Establish and build trust across business functions and all departments to achieve goals.
What You Bring to the Table:
Must be a motivating leader with the ability to inspire others to engage, perform and create a positive work environment that supports our Core Values.
5-7 plus years of sales management experience in a high-volume retail environment or equivalent education.
Proficiency in computer skills and retail management software.
Strong multitasking, time-management, and organizational abilities.
A passion for leading and motivating others.
Ability to thrive in a fast-paced, demanding environment.
Excellent interpersonal, written, and verbal communication skills.
Strong reasoning and judgment capabilities.
Proven leadership skills with the ability to motivate and direct a diverse team.
Ready to Make an Impact?
Join us at Jordan's Furniture, where your leadership will shape the future of our store and the lives of our employees.
Apply today to become a part of our vibrant family!
Jordan's Furniture is an Equal Opportunity Employer.
Jordan's has budgeted, but does not guarantee, that the compensation for new hire employees in this position will range from $115k - $125k, this is total compensation inclusive of commissions.
Vice President of Clinical Operations (BCBA)
Senior Operations Manager Job 39 miles from Waterford
The VP of Clinical Operations provides support to a team of at least two Clinical Integrity Officers (i.e. clinical directors) and their respective regions. The primary focus of the VP of Clinical Operations is to ensure the regional leadership at each assigned InBloom location are upholding the highest standards of clinical integrity, and that they are consistently adhering to our standards of quality, ethical, and compassionate services.
The VP of Clinical Operations also works in close collaboration with the VP of Operations to plan and execute initiatives with the aim of continually improving client services, as well as team member performance and satisfaction. The position requires the VP of Clinical Operations to serve as a model for InBloom's standards of service provision, work culture, professionalism, morale, and ethical behavior. A leadership style that is supportive, approachable, and humble is a must. Travel is required between assigned locations, which will include InBloom centers across at least two different states.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supporting Clinical Integrity Officers (CIOs) with caseload assignments, managing, meeting, and maintaining BCBA productivity requirements
Provide second level review of all Behavior Intervention Plans that require PCM/PMT/Safety Care or contain target behaviors that are of safety concern
Interviewing CIOs and helping with other interviews as needed (e.g. BCBAs)
Providing clinical support and guidance when needed for clients with exceptional clinical needs
Facilitating collaboration with other professions and identifying resources when needed
Facilitating training of new BCBAs when needed to support a region/CIO
Facilitating/supporting new clinical programs / initiatives and their implementation across assigned regions
Support CIOs efforts to monitor the quality of client programs in center, as well as student / Student Analyst training experiences that are facilitated by the BCBAs and Sr. Clinical Supervisors
Weekly 1:1 meeting with each assigned CIO for status updates on region/BCBA performance/client concerns
Weekly meeting with Chief Clinical Officer (CCO) and fellow VPs of Clinical Operations for status updates on regions/CIO and BCBA performance, etc.
Weekly/bi-weekly meetings with VPs of Operations and Regional Director of Operations/CIO collaboration meetings
Bi-weekly or monthly clinical meetings with all CIOs
BCBA bi-weekly meetings for assigned regions as needed
Collaboration with recruiting for CIO/BCBA needs in assigned regions
Attending business development/recruiting activities for assigned regions as needed
Development of new roles/clinical structure/assignment and reassignment of responsibilities in collaboration with CCO
Completion of quarterly clinical integrity audit/performance checklist for each CIO in assigned regions
Maintenance and development of clinical resources and documentation, as needed
Model and uphold the highest standards of ethical and quality care for clients and families and quality oversight of clinical team members
Maintain a leadership style that includes but is not limited to: remaining approachable, consistent, reliable, accessible, communicative, humble, supportive, positive, compassionate, conscientious, accountable, innovative, resourceful
Supervisory Responsibilities
The supervisory responsibilities for the VP of Clinical Operations include, but are not limited to:
Supporting and monitoring assigned Clinical Integrity Officer (CIO) adherence to InBloom's clinical processes, systems, and standards of quality assurance and clinical integrity
Providing support and guidance to CIOs for next steps (e.g. meetings, parent contracts, mandated reporting, ethical concerns) with families who are not meeting required levels of therapy attendance for any reason, who are not on board with parent training/session needs, or other concerns
Training new hire CIOs on all essential functions and InBloom systems and processes
Ensuring CIO follow through with BCBA and RBT quarterly performance review process
Guiding feedback/disciplinary action, as needed, for all levels of clinical team in assigned regions
Implementing disciplinary action with clinical team members, as needed (in collaboration with HR)
Terminating clinical team members, as needed (in collaboration with HR)
Reviewing CIO's quarterly clinical integrity audit/performance checklist within 60 days following the given quarter
Supporting CIOs with treatment plan/behavior plan reviews when needed
Supporting clinical team on administrative end when challenges arise related to other departments or team members
Supporting region (CIO/RDO) when chief complaints arise with a client or staff member
Foster CIO and BCBA independence with InBloom's requirements, expectations, and standards of client and RBT oversight /service provision/work culture/professionalism/morale and ethical behavior
Qualifications
BACB Board Certified Behavior Analyst (BCBA) required
A Master's degree in special education, psychology, or related field, with specialized knowledge of behavioral health and treatment philosophies and professional practices
Possess extensive knowledge and training in behavior analysis
Previous experience in supervision or RBTs/managing a caseload
Previous leadership experience required
Benefits
InBloom Autism Services knows how important our clinical team is to the successful progression of the kiddos who rely on us. We show our appreciation by offering our team members the following benefits:
Competitive salary with annual bonus potential
Unparalleled support and mentorship from the best senior clinical team in ABA
Potential relocation bonus if moving
Up to 15 days of PTO, 6 Paid Holidays, Birthday PTO, and a Paid Training Day
Excellent, low-deductible health, vision, and dental benefits through Blue Cross Blue Shield
Mental Health support
401k with company matching
Yearly stipend and training PTO for CEUs
A management team that cares about your professional development, your ideas and suggestions, and maintaining a fun, supportive company culture
Work environment
Noise Level is moderate to loud
Physical demands
Physical capacity to move quickly and respond to potentially aggressive behavior and de-escalate situations with clients.
Prolonged periods of standing, walking, kneeling, bending, squatting, running and/or sitting in order to interact with clients.
Must be able to move and lift up to 50 pounds to assist with client positioning or mobility.
Adequate vision and hearing are needed to work with clients and staff.
Eye-hand coordination and manual dexterity to operate office equipment and other necessary tools.
Travel required
40% - 50% as needed
Affirmative Action/EEO statement
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay Range USD $0.00 - USD $0.00 /Yr.
Director, US Tax Operations
Senior Operations Manager Job 40 miles from Waterford
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Location: We support US flexible working arrangements in the contiguous 48 states.
At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you'll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
The opportunity:
Working within the U.S. tax department of a large Canadian-based financial services company, the Tax Director performs advanced or specialized work, which requires a comprehensive knowledge of accounting theory and principles as well as solid U.S. income tax knowledge. The successful candidate will be the technical level of professional, will develop a thorough knowledge of the organization's systems and be able to modify or develop new procedures to meet specialized needs. The ability to complete tax reporting and compliance under tight timetables will be expected.
How you will contribute:
* Review/prepare quarterly and annual U.S. income tax provisions for purposes of IFRS and/or U.S. GAAP financial statements
* Review/prepare complex federal and state corporate income tax returns including remittances
* Work with third parties on outsourced engagements
* Prepare and review complex federal and state income tax returns
* Ability to understand complex structures
* Deep knowledge of tax accounting (IFRS a plus)
* Prepare or review book to tax differences for partnerships and corporations
* Ensure compliance with Sarbanes-Oxley internal control requirements
* Interact with personnel from all areas of the Company, both in the U.S. and Internationally, in order to obtain and understand complex financial data
* Assist in responding to inquiries from federal and state tax auditors
* Provide support for external auditors. Provide support and effectively manage the internal audit process
* Assist with forecasting and projections both for scenario testing/quarterly deliverables
* Assist in international reporting (5471, 5472, etc.)
* Research U.S. tax theory, apply rules to specific domestic and cross-border transactions, and summarize conclusions in non-technical terms
* Assist in special projects as needed
* Manage tax professionals
What you will bring with you:
* Deep understanding of U.S. federal and state compliance.
* Experience in tax technology tools (e.g. Checkpoint, OneSource, Longview, etc.) and financial applications (e.g. SAP, Tableau, PAM, etc.)
* Proficient in Microsoft applications (e.g. Excel and Word) is essential
* Strong analytical and problem-solving skills are critical
* Strong communication skills both written and oral are required
* Ability to work in a fast-paced environment with a detail-oriented mindset is necessary to be successful
* Bachelor's degree in accounting or the equivalent is required
* Advanced degree in taxation and/or a CPA completed or in process
* Minimum 8 year's experience in corporate tax accounting (ASC740 and IAS12) and U.S. income tax compliance, consolidations
Do you see yourself in this role even if you haven't checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
Life is brighter when you work at Sun Life
* Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
* Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
* A flexible work environment with a friendly, caring, collaborative and inclusive culture
* Great Place to Work Certified in Canada and the U.S.
* Named as a "Top 10" employer by the Boston Globe's "Top Places to Work" two years running
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary Range: $135,100 - $202,700
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at ****************** to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
#LI-remote
Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
Job Category:
Finance
Posting End Date:
30/03/2025
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Vice President for Water & Wastewater Operations
Senior Operations Manager Job 12 miles from Waterford
North America
A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website ***************************
Job Description
BENEFITS
Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
Position Purpose:
The Vice President manages the administration of all business and technical activities within the assigned geographical area. He/She shall direct the staff in the efficient and effective operation of the company to ensure quality customer and community service, employee and regulatory relationships and appropriate shareholder return. This position requires interaction with external agencies, clients, municipal leaders, and other groups to ensure the health and growth of the division. The Regional VP is responsible for growing the customer base of additional water and wastewater systems.
Primary Duties/Responsibilities:
Responsible for plant and personnel safety, cost control, efficiencies and growth of assigned regional area. Approximately 8 - 10 projects.
Responsible for financial performance of the operating unit in the region.
Establish core business goals, operating plans, and budgets.
Manage the region to key performance indicators tied to business objectives.
Mentor and develop the Management Staff in the region.
Establish and maintain working relationships with customers, employees, community officials, business leaders and regulatory agencies.
Support project development with regard to engineering, operations and/or environmental activities.
Drive the growth initiatives in the region through identification of new business and account management opportunities and actively assist with the retention of existing customers.
Promote and maintain a safe working environment for employees within the assigned region.
Ensure compliance with all regulatory, contractual, and company requirements/policies.
Qualifications
Education/Experience/Background:
Bachelor's degree in Business, Finance, Engineering, or a related field or equivalent experience.
10+ years of progressive supervisory and management experience in a related business or technical field.
Proven experience in growing a regional business with demonstrated success in managing customer relations including renewal of contracts and establishing new business.
Preferred: Master's degree in engineering or MBA.
Knowledge/Skills/Abilities:
Demonstrated strategic, conceptual and analytical skills, including solid understanding of relevant commercial, social and political water issues.
In-depth knowledge of the economics and technologies associated with the provision of water/wastewater and biosolids services.
Demonstrated leadership ability with an understanding of Human Resources / Relations principles in a union environment.
Knowledge of Safety, Environmental and Facilities/ Capital Equipment Management.
Developed strategic and business planning and financial management skills including budget, forecasting and cost control.
Successful record with contract negotiations, multi-site interfaces, commercial management of contracts and sustained customer and regulatory satisfaction.
Must be effective in building partnerships and relationships with customers and be able to modify communication and presentation style in order to relate to a variety of people and personalities.
Organizational skill - Ability to prioritize and focus on areas of significant impact.
Excellent oral & written communication skills.
Excellent skills in leadership, team building, change management, and training and mentoring of project managers and supervisors.
Collaborative and capable of working well in a cross-functional, matrix environment.
Required Certification/Licenses/Training:
Must have a valid driver's license with a safe driving record if operating company vehicles.
Additional Information
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Director of Operations: Sign on Bonus of $10,000!
Senior Operations Manager Job 35 miles from Waterford
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you!
Position Summary
Under the supervision of the Chief Operating Officer (COO), the Director of Operations is responsible for developing, managing and directing the operations, programs and activities of clinical programs across multiple locations; Oversees implementation of new programs and services, serves as a liaison with external agencies, oversees education and training of clinical staff, and serves as a member of the Corporate Compliance Committee.
Salary Range: $100,000 to $125,000
Sign on Bonus of $10,000!
Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues' pay.
Essential Functions
The Director of Operations has responsibility including but not limited to:
Clinic Administration : In collaboration with Clinic Supervisors, responsible for directing, planning, organizing and supervising the clinical operations across multiple sites; Provides consistent supervision and support to Clinic Supervisors to ensure goals are met consistently and timely for all program requirements; Ensure effective implementation and maintenance of concepts, principles and processes across clinics. Develop, review and update policies, procedures, process improvement, training, and evaluation that help support efficient clinic workflows.
Supervision and Training: Works with Clinic Supervisors to provide educational oversight and training competency on functions related to care planning, clinic documentation, and quality performance improvement standards; Ensure communication of goals, objectives, policies, and procedures both up and down the chain of command.
Planning and Coordination: Participate on the agency's management team; Work closely with the advocacy, residential and legal teams to coordinate services to clients; Maintain a working relationship with outside agencies; Coordinate meetings with other mental health provider programs.
Orientation/Training
Employee agrees to participate in orientation and training required by both regulatory and funding agencies as well as accreditation standards, to include but not limited to corporate compliance, and HIPAA Privacy and Security.
Minimum Qualification Requirements
A graduate degree in social work, psychology or allied science with a current and valid license in the state of Connecticut as an LCSW or LPC. The applicant should have at least six years of full-time paid experience in the behavioral health treatment field, preferably in the area of substance abuse, and at least five years of administrative experience.
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such can not be provided in the organization internally.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
#rcar
Frontline Operations Manager - ON SITE
Senior Operations Manager Job 40 miles from Waterford
Job Details Hamden Branch - Hamden, CT Full Time $62,408.59 - $78,010.74 Salary/year BankingCompany Details
Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members, and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.
Benefits:
Competitive compensation.
Medical, Dental, and Vision coverage.
Paid time off.
401K contributory plan with company match.
The opportunity to become involved in community outreach.
Description
The Frontline Operations Manager supports branch growth and profitability as well as superior customer service by anticipating and responding to the needs of all branches. The Frontline Operations Manager formulates policies and procedures, leads key operational initiatives, manages the Branch Administration Manager, float staff (10 FTEs), schedules float staff to ensure branch member service operations can be met, and provides reports to the VP of Branch Administration to ensure Connex's goals and members' needs are met. Manages core operating system configuration and maintenance. Provides frontline coaching daily on advocacy techniques. Is responsible for the overall cash operations of the branch network, and generates relevant operational documentation.
Essential Functions and Responsibilities: includes the following, and other duties may be assigned.
Advocacy:
Supports Advocacy training and development across branches by coaching sales and service skills to all branch team members. Fosters and advocacy-driven culture by managing and interpreting member experience scores to drive improvements to coaching and performance. Identifies areas where additional sales and service coaching is required by the Talent Management Specialist or by branch management. Partner with training teams to deliver and receive feedback, actively identifying and addressing knowledge gaps that arise in day-to-day operations.
Assists the VP, Branch Administration in the development of goal attainment strategies. Analyzes historical data, corporate goals and individual goal achievement and makes recommendations to the VP to achieve desired outcomes. Drive growth and profitability through coaching and operational management, with a focus on consistent adherence to established procedures.
Collaborate closely with business line leaders to support projects, lead meetings, and facilitate daily interactions that support the branches and member service.
Ensures strong cash controls and loss prevention practices, including audits, review of exception reports, and adherence to security protocols.
Oversees staff coverage across branches. Coordinates the scheduling of branch employees, and facilitates floater schedules based on overall staffing needs of the Credit Union and staffing changes due to planned or unplanned absences.
Develops and maintains all frontline procedures including branch balancing procedures to ensure clarity and compliance. Reviews workflow and productivity standards and adjusts procedures to maximize effective and efficiency. Ensures new procedures are trained and followed resulting in better accuracy and higher levels of quality and quantity. Monitors the impact of changes and makes adjustments in the spirit of continuous improvement.
Leads and directs floater team of up to 10 float staff comprised of Asst. Branch Manager, New Account Representatives, Member Service Representatives and temporary/intern roles. Enhance skills and knowledge of float teams and Service Coordinators through targeted coaching and mentoring.
Responsible for managing vendor relationships and maintaining compliance with expectations. Oversees performance and drives results.
Provide continuous support for core banking systems, ensuring smooth operation and addressing any system-related issues.
Performance Measurements (if applicable):
Qualifications and Requirements:
Bachelor's Degree in Business required or equivalent work experience
5-10 years' experience in a retail sales management or branch environment, with multi-site oversight and experience required.
Knowledge of federal and state laws and regulations governing consumer banking
Strong leadership and coaching skills
Exceptional time-management skills
Ability to analyze data and provide solutions to maximize organizational outcomes
Experience and proficiency with Microsoft Suite of products (Word, Excel PowerPoint)
Excellent interpersonal skills;
Some Saturdays required
Flexibility in location required
% of Travel Required : 50% (New Haven & Fairfield County)
Director of Operations: Sign on Bonus of $10,000!
Senior Operations Manager Job 35 miles from Waterford
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you!
Position Summary
Under the supervision of the Chief Operating Officer (COO), the Director of Operations is responsible for developing, managing and directing the operations, programs and activities of clinical programs across multiple locations; Oversees implementation of new programs and services, serves as a liaison with external agencies, oversees education and training of clinical staff, and serves as a member of the Corporate Compliance Committee.
Salary Range: $100,000 to $125,000
Sign on Bonus of $10,000!
Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues' pay.
Essential Functions
The Director of Operations has responsibility including but not limited to:
Clinic Administration: In collaboration with Clinic Supervisors, responsible for directing, planning, organizing and supervising the clinical operations across multiple sites; Provides consistent supervision and support to Clinic Supervisors to ensure goals are met consistently and timely for all program requirements; Ensure effective implementation and maintenance of concepts, principles and processes across clinics. Develop, review and update policies, procedures, process improvement, training, and evaluation that help support efficient clinic workflows.
Supervision and Training: Works with Clinic Supervisors to provide educational oversight and training competency on functions related to care planning, clinic documentation, and quality performance improvement standards; Ensure communication of goals, objectives, policies, and procedures both up and down the chain of command.
Planning and Coordination: Participate on the agency's management team; Work closely with the advocacy, residential and legal teams to coordinate services to clients; Maintain a working relationship with outside agencies; Coordinate meetings with other mental health provider programs.
Orientation/Training
Employee agrees to participate in orientation and training required by both regulatory and funding agencies as well as accreditation standards, to include but not limited to corporate compliance, and HIPAA Privacy and Security.
Minimum Qualification Requirements
A graduate degree in social work, psychology or allied science with a current and valid license in the state of Connecticut as an LCSW or LPC. The applicant should have at least six years of full-time paid experience in the behavioral health treatment field, preferably in the area of substance abuse, and at least five years of administrative experience.
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such can not be provided in the organization internally.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
#rcar