Senior operations manager jobs in West Sacramento, CA

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

Job Title: Operations Manager Industry: Landscaping Services Pay: $68,640 - $75,000 (depending on experience) About Our Client: Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager. This position plays a key role in overseeing daily branch operations to ensure efficiency, safety, quality, and profitability. Job Description: The Operations Manager will lead all aspects of branch operations, focusing on team management, process improvement, safety compliance, and client satisfaction. This role requires a hands-on leader who thrives in a fast-paced environment and is passionate about driving operational excellence and continuous improvement. Key Responsibilities: Direct and coordinate day-to-day operations to ensure efficient and safe work practices. Manage labor planning, scheduling, and resource allocation to meet business and financial goals. Lead and develop team members through training, mentorship, and performance management. Oversee procurement, inventory, and vendor relationships to support project needs. Monitor key performance indicators and implement process improvements for operational efficiency. Partner with leadership to ensure compliance with safety regulations and company standards. Ensure project quality and client satisfaction through proactive communication and problem-solving. Support hiring, staffing, and operational planning to align with growth initiatives. Qualifications: 5+ years of experience in the landscaping, construction, or service industry, including 2-3 years in management. Associate's or Bachelor's degree in business, construction management, or a related field, or equivalent experience. Strong leadership and operational management skills with a focus on process improvement. Proficiency in Microsoft Office Suite; experience with Power BI or field management software a plus. Excellent communication, organization, and problem-solving abilities. Bilingual in English and Spanish preferred. Valid driver's license required. Additional Details: Type: Full-time, direct hire (on-site) Reports To: Branch Manager Start Date: Typically within 2-3 weeks of interview Work Hours: Standard business hours, 40 hours per week (exempt role) Background Check: Required, including MVR screening Perks: Company vehicle option (with employer-covered gas and insurance) Career development and training opportunities Team-oriented culture with strong leadership support Benefits (401k, Medical, Dental, Vision): Comprehensive health and wellness coverage 401(k) with company match Paid Time Off (PTO) and paid holidays Employee stock purchase and wellness programs Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will lead a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Leading Store Operations and Sales: Oversee daily store operations, ensuring a smooth and efficient client experience. Develop and implement strategies to drive store sales and increase profitability. Coordinate and oversee sales and profitability, performance, service, and operations. Team Leadership and Development: Lead, coach, and motivate a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Manage the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Work to ensure client loyalty and engagement by supporting client loyalty programs and services. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Manage inventory levels to ensure product availability. Allocate resources and handle staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $83,700.00 - $97,375.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at First Street Napa in downtown Napa, CA. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you! You will take the lead in being the face and voice of Makers Market, acting as the brand spokesperson at all times. Makers Market is growing both online and in brick and mortar storefronts (with locations in Napa, CA; San Jose, CA; Mill Valley, CA; Lafayette, CA; and Alpharetta, GA) and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made. Job description The Store Manager leads their team to successfully execute Staff, Sales, Operations and Merchandising. The Store Manager is accountable for driving continuous improvement of the store through strategic planning, inspirational leadership and partnering with the community. It is expected that the Store Manager builds a strong retail team and manages seamless store operations while delivering outstanding sales results. Staff Lead a high performing team and develop high potential individuals. Source, assess and facilitate hiring to build the team necessary to sustain and grow our business. Plan for vacancies that will need to be filled by external talent. Successfully onboard and train new employees. Ensure employees are achieving their goals, following store procedures, and completing daily responsibilities. Drive a continuous improvement culture. Validate that learning has been achieved and provide coaching when needed. Assess and improve performance, potential and fit of our people. Ensure the right people are working at the right times to maximize the business. Identify the next leader and develop them to their full potential. Succession planning for all key roles in store. Sales Ensure Sales Goals are met in the Store. (May involve retraining, feedback on merchandise needs, hosting store receptions, partnering with other local businesses, getting the store into local publications). Develop special event ideas for the store. (e.g. Maker Trunk Shows, Blogger events) Merchandise the store to support our hip, cool aesthetic. Take the lead sales role in the store on daily basis. Function as a source of product knowledge for both staff and customers; this includes knowledge of our products' makers, their craft and production process, etc. Champion Clienteling to build long lasting, loyal relationships. Drive business to the store by working with the mall marketing team and employing other creative marketing efforts. Operations Ensure all incoming shipments and transfers are properly recorded and tagged. Work with the Operations Manager to resolve any issues. Maintain inventory accuracy through effective cycle counts, proper transaction ringing and appropriate loss prevention procedures. Reconcile cash and make weekly bank deposits Escalate and partner with the Operations Manager to correct store maintenance issues. Ensure front and back of the store are organized and clean. Follow-up on customer transfers and special orders. Ensure assigned online orders are properly shipped out of the store. Merchandising Merchandise the store to support the aesthetic of our brand and following our merchandising standards. What You'll Need - Job Requirements Minimum 5 years in Retail, latest position as Store Manager or Assistant Store Manager, preferably with a specialty or premium retailer. A Bachelor's degree, preferably in Business, Merchandising, or Art. Proven track record of achieving sales goals. Creative A passion for handmade products, Made in America, and appreciation of good design. Entrepreneurial. Self-starter. Resourceful and excellent problem solver. Self-directed is a must! Superior customer service and relationship building skills. Friendly, helpful disposition Excellent organizational skills and attention to detail. Reliable, dedicated, and loyal. Can-do attitude, team player, and willing to do what is needed to make the business successful. Makers Market is a return to the good ol' days in a brand new way. Join our mission to rebuild the legacy of American-made by championing independent makers and skilled craftspeople across the country. In our quest to bring you the best in handcrafted, we vet each product to ensure it is well-designed, long-lasting, and either organic, sustainable, or ethically produced.

Why Work at SMA America At SMA America, we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power - we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you. PURPOSE OF THE POSITION The Sales Operations Program Manager provides ongoing operational support to the Managing Directors, Sales Directors and sales team within the North America region. The Sales Operations Program Manager ensures the enablement, implementation and governance of processes, policies and procedures for accurate forecasting, robust pipeline supervision, and other sales operations. PRIMARY DUTIES / RESPONSIBILITIES Ensure accurate demand planning, pipeline management, and monitor performance to enable sales targets are exceeded across the region. Compiles high-end reports and dashboards to sales leadership. Collaborate with sales leadership to ensure all operational components are in place for sales strategy and driving outcomes to achieve sales target deliverables. Assists in the development, training, and rollout of latest sales features within our CRM system. Provides regional feedback to the global sales teams concerning sales insights, market requirements, local developments, and competitor analysis. Strategize ways to remove any operational barriers that may impede success of the sales teams and achieving sales targets. Identifies complex issues where analysis of situations or data requires an in-depth knowledge of the company. Monitors, coordinates and controls the monthly forecast process for the region. Drives continuous improvement initiatives across the organization to optimize processes and increase efficiency. Optimize demand and inventory planning throughout the region. Assist in the creation and drive the process of the regional Sales budget. Create monthly reports for sales leadership and assist with the Quarterly Business Review process both internally and externally. Assists in maintaining pricing processes throughout the region throughout the region. Other duties may be required or assigned. Education & Experience Requirements A bachelor's degree or relevant years of experience are required (business field preferred). At least 3 years of working experience in a similar role, ideally in an international environment. Experience in collaborating with Senior Management roles. Qualifications & Skills Knowledge of the solar industry and solar inverters is preferred. Experience with customer service and a commitment to delivering exceptional customer experience. Strong analytical and critical thinking skills, with the ability to identify and mitigate risks and drive continuous improvement initiatives. Proficiency in the English language, both written and verbal, is required. Spanish and German language skills are a plus. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Projects) is required. Organized, attention to detail, and a high level of accuracy are required. Proficiency with Sales Force is a plus. Ability to work in a fast paced, dynamic environment. Ability to analyze and solve problems effectively and work independently with minimal supervision. Ability to facilitate effective meetings and manage multiple projects simultaneously. Ability to collaborate with internal business units, stakeholders, and Key Account personnel. This position may require periodic domestic and international travel. WE OFFER Salary Range: $100,000-$115,000 annually, depending on experience and qualifications Comprehensive benefits including health, dental and vision coverage (including $0 premium options) 401(k) plan with company match Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

Operations Director - Job Description Classification: Exempt, Full-Time Compensation Structure: • Base salary with discretionary increases dependent on metrics / performance * Job-Level Bonus Potential o Bonus based on attainment of mutually agreed upon, annually established positionspecific metrics, key performance indicators, milestones, etc. o Bonus based on attainment of subjective elements/components. • Enterprise-Level Bonus Potential (e.g., "Profit Sharing"), if applicable o Discretionary bonus based on attainment of annually established enterprise-level metrics, key performance indicators, milestones, etc. Reports To: Jerry Aplass, President Summary/Objective: The Civil Engineering Operations Director must have the drive and discipline to monitor, maintain and enforce existing department policies and procedures, as well as develop said procedures as they are required to support new contract project requirements. Essential Functions: The ability to maintain a professional demeanor, particularly in time-critical or resource-challenged scenarios, and maintain confidentiality is a must. * Proven experience as Director of Operations or equivalent position. * Excellent organizational and leadership abilities. • Outstanding communication and people skills. * Knowledge of industry's rules and guidelines. * In-depth knowledge of diverse department functions and principles. • Working knowledge of data analysis and achieving performance/operation metrics. * Familiarity with MS Office and various business software. * Experience in all aspects of the civil design process related to commercial, public, institutional, academic site development. * Must be able to take design and adequately communicate designs to drafters/designers and produce documents suitable for construction Understand Applicable Software Applications/Tools and Obtain/Manage Technical Information and Data: Knowledge and ability to use computer and software applications such as AutoCAD, Microsoft Word, Microsoft Excel, Microsoft Outlook, Bluebeam. o Work closely with Project Managers, Engineers, and Designers to obtain project information such as easement locations and the most current line work. o With project information gathered and understood, determine/identify any project hurdles through a review of the conditions of approval and the identification of easements dedications, fees, and other project requirements necessary for project approval.

Due to continued growth and capacity expansion, Fischer Paper Products is currently seeking a full-time Manufacturing Operations Director to join our team. This role will work onsite full-time at our newly built headquarters in Antioch, IL. This position will report directly to the President/Owner and will cover a broad base of responsibilities within a modern manufacturing environment. In this role, you will collaborate with fellow management team members to foster a strong, unified culture of synergy and cross-functional teamwork. You'll get to take the business strategy and cascade it down with hands-on oversight of production, quality, safety, maintenance, engineering, supply chain, warehouse, and facilities. This is a career-transforming opportunity for an individual who is passionate about developing teams, processes, systems, and growing together towards success! Who We Are With a 53-year history, Fischer Paper Products is a family company with more than three generations of experience in manufacturing and supplying high-quality, food-safe paper packaging to nationally recognized customers in the foodservice industry. Focused on building our future together, Fischer Paper Products is positioned for exciting growth - for the company and each of our 140 team members. We are a people-first organization with plans to grow to 200 team members over the next 3-5 years. Our purpose is to be a trusted employer and supplier of choice, by doing what's right for our team, our customers, and our community. You will enjoy it here if you… Believe in the value of building strong working relationships Thrive in a high-growth and changing environment Delight in daily interactions with all levels of employees - in the office and on the production floor Are a fair and equitable leader who likes to help others succeed Find satisfaction in fostering engagement, cohesion, and personal connection Are passionate about establishing people, process, and technology structures for sustainable growth Love understanding how things work - and making them better Position Overview - Manufacturing Operations Director Lead and assist with continuous growth year after year, through innovative solutions delivered in a repeatable, scalable, and cost-effective manner. Manage and improve KPIs surrounding safety, quality, cost, delivery, and people. Overall responsibility for manufacturing budgets, capital expenditures, and financial performance. Utilize financial systems to manage cost standards, BOM's, actual vs. estimated job cost, and to provide timely and accurate financial reports and cost controls. Drive improvements in supply chain; including demand planning, inventory, logistics, S&OP process, etc. Lead partnership and learning between departments and ensure best practices are implemented. Develop and implement operations strategies that improve execution and provide additional value to customers in a cost-effective manner. Devise and execute structural changes needed to ensure success; including staffing, scheduling, capacity planning, and asset utilization. Work cross-functionally to support the processes for qualifying new business, developing new products, approving new raw material suppliers, resolving customer complaints, and improving the customer experience. Actively seek ways in which to act as a role model; guiding, developing, and mentoring others within the Operations Department. Managerial responsibilities to include hiring, onboarding, training, coaching and developing; planning, assigning and directing work; performance management. Oversight of driving excellence in Food Safety and OSHA compliance, preventive maintenance, facilities housekeeping and sanitation, and overall representation of Fischer's brand image. Foster a high-performance culture of learning, growth, transparency, engagement, and inclusion. Essential Qualifications - Manufacturing Operations Director Bachelor's degree in Operations, Engineering, Supply Chain, Business, or related field Recent experience in the paper, packaging, printing, or converting industry required 10+ years of progressive manufacturing operations experience 7+ years of management experience 5+ years leading cross-functional teams to drive transformational improvements Strong team development, change management, and facilitation skills PMP Project Management certification preferred Six Sigma or Lean manufacturing certifications preferred Proven success driving lean manufacturing and continuous improvement initiatives Expertise in ERP systems, business intelligence tools, and analytical skills Demonstrated business partner and leadership skills with ability to scope and understand business needs and define and implement solutions Track record of building organizational synergies and aligned teams Professional, positive, and people-oriented approach Self-motivated team player with the ability to work on own initiative Excellent interpersonal and communication skills with a collaborative leadership style What We Offer Strong potential career advancement in the short and long-term A friendly, business casual work environment Medical, dental, and vision insurance + company sponsored Medical Reimbursement Program + 401(k) with employer matching + additional life and well-being offerings Anticipated base salary range for this position is $150,000 - $200,000 annually If you're a hands-on leader who thrives on collaboration and is passionate about operational excellence - we want to hear from you! We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

OUR MISSION At Whole Person Care Clinic (WPCC), our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social well-being of every individual we serve. Through an integrated approach that combines medical expertise, mental health support, and community services, we are dedicated to addressing the full spectrum of our patients' needs. By fostering a collaborative and inclusive environment, we empower individuals to achieve their highest quality of life and well-being, regardless of socioeconomic status. We strive to create a supportive community where every person is valued, heard, and cared for with dignity and respect. POSITION SUMMARY The Director of Operations, Northern California, provides executive-level leadership over WPCC programs and operational functions across the Northern California region. This role ensures strategic oversight, operational excellence, financial stewardship, program compliance, and mission-driven service delivery. The role also includes government relations responsibilities, representing WPCC to city, county, and state agencies, and building relationships to advance policy priorities and program initiatives. While holding the title of Director of Operations for Northern California, this position reports to the Director of Operations for the organization as a whole, ensuring alignment with organizational strategy, standards, and enterprise-wide initiatives. ESSENTIAL DUTIES & RESPONSIBILITIES Organizational Leadership & Strategic Operations Provide overall leadership and strategic planning for Northern California operations, programs, and service delivery. Oversee program execution, quality outcomes, regulatory compliance, and operational standardization across multiple locations. Lead regional expansion readiness activities. Program Administration & Fiscal Stewardship Manage annual operating budgets and ensure fiscal accountability. Review, approve, and monitor grant reports and compliance documentation. Evaluate program performance using KPIs and continuous improvement processes. Staff Leadership, Culture, & Development Directly supervise Program Managers and leadership teams. Champion WPCCs trauma-informed, culturally responsive workforce. Oversee workforce planning, recruiting strategies, staffing ratios, and evaluations. Site Operations & Safety Compliance Ensure safe, compliant, and dignified care environments across sites. Oversee occupancy, admissions planning, and facility operations. Lead emergency preparedness and regulatory compliance activities. Fundraising, Grants, & Revenue Development Partner with executive and development team to support fundraising strategy. Identify funding opportunities and participate in donor meetings. Ensure data and impact reporting standards for funders and grantors. Community Partnerships, Government Relations & External Engagement Build strategic partnerships with hospitals, health plans, city/county/state agencies, nonprofits, and philanthropic entities. Represent WPCC in coalitions, collaborative meetings, site visits, and events. Serve as a liaison to government entities to support advocacy, policy engagement, and regulatory collaboration. QUALIFICATIONS & REQUIREMENTS Education Bachelors degree required; Masters degree preferred. Experience Minimum 610 years of operations or nonprofit leadership. Experience supervising multiple programs or site teams. Required: Experience in government relations, policy engagement, or advocacy. Core Competencies Executive leadership and strategic planning Budgeting and financial stewardship Relationship-building and partnership development Data-driven decision making Certifications / Licenses Valid CA Drivers License BLS may be required depending on programs Schedule & Travel Requirements Full-time, exempt Travel required across Northern California

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Pay: $70,000 annually What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes * Resolves customer issues, ensuring a positive customer experience * Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) * Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) * Actively engages in effective communication plans focused on building employee engagement in order to achieve business results * Conducts performance evaluations that are timely and constructive, where applicable * Participates in the recruiting process, as required * Provides management with various updates and indicators as requested * Remains current on all administrative duties according to company policy What We're Looking For: * 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to work effectively in ambiguous situations * Excellent verbal and written communication skills * Ability to address and resolve customer service challenges * Results driven, ability to make decisions and help solve problems * Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team * Ability to drive process and organizational change * Ability to influence * Ability to motivate teams and keep a positive attitude in a fast-paced environment * Ability to work under minimal supervision with a goal-oriented mindset * Ability to see the big picture and leverage critical thinking and decision-making skills * Excellent organization, time management, delegation, and prioritization skills. * Courageous leadership and accountability What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Role OverviewSodexo is seeking a Environmental Services / Custodial Operations Manager 1 for Adventist Health Lodi Memorial. Adventist Health Lodi Memorial is one of the region's premier healthcare providers, offering a complete range of advanced care. This not-for-profit, faith-based healthcare services encompass a hospital, cancer care center, imaging center, surgery center, and multiple medical offices. What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience

About the RoleAs a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.What You'll Do Attract, hire, develop and retain the best team to meet both short and long-term business goals. Monitor performance and consistently followup to ensure results are delivered. Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. Foster and maintain an inclusive and collaborative work environment. Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. Identify and solve problems with sustainable solutions Maintain a keen awareness of the external market and competition Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores Demonstrated ability to build diverse, high performing teams with an inclusive environment Demonstrated ability to deliver an exceptional customer experience via all channels Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. College degree preferred. 3+ year's multi-unit, high volume, complex business leadership preferred. Flexible to work days, nights, weekends and holidays to meet the needs of the business. Ability to travel overnight and/or between stores as required. Ability to lift and carry 30lbs.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $77,270 to $101,982 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. Concentra is an Equal Opportunity Employer, including disability/veterans #LI-ES2

The Director of Field Operations is responsible for the execution of the field operations team, primarily located in the mid to southern CA and Portland, OR. The Director will be tasked with identifying goals, enabling tactics, and tracking metrics that lead to the optimization of achieved profitability, safety/compliance, customer satisfaction and associate acquisition, growth and retention. This individual must possess a strong leadership presence, with an operational acumen and analytical approach. Major Duties & Responsibilities Essential Functions * Execution of tactical plans in line with the Corporate Vision that achieve the growth objectives of the business, Ability to thrive in a fast-moving environment (Pace setter for rapid development and growth) * Key contributor to all field operations decision-making processes * Direct the day-to-day operations of a geographically remote and broad-based team * Participate in the implementation of business strategies to effectively achieve service fulfillment, inventory and financial objectives. * Refine and develop the Logistics, Inventory and Field Service capability, infrastructure, policies, procedures, and processes and ensuring they are maintained and adhered to in accordance with Company and regulatory & quality systems, policies, and guidelines. * Reconcile financial and operational results to ensure all information is correct. Take corrective action, as necessary. Provide management information reports. * Act in a collaborative capacity with all departments. Establish priorities and make workflow decisions. Assure that our contractual commitments are met. * Lead warehouse flow/set-up/RFI and other initiatives * Analyze business patterns to ensure optimal location and type of resources (staffing, facilities, inventory, vehicles, etc.) to meet shifting customer demand. * Perform and ensure quality completion of People Management strategy and systems. * Understand, manage, and direct the effective implementation of new equipment and technologies. Ensure effective utilization of existing equipment and systems. * Routine travel and visits to Equip Tech Centers, along with frequent customer communication and visits to assess customer satisfaction and staff competency. * Perform assigned stretch assignments to develop professionally. Supervisory Responsibilities: * Lead Service Fulfillment function, including staffing, processes and procedures. * Working in team environment with the Joerns executive members, Company's Business Units and third parties, to implement the go-to-market strategies for services and rental products. * Develop annual operating budgets for Logistics, Inventory and Field Service groups * Contribute to the develop cost optimized strategies, which meet customer and, quality requirements which both maintain existing business and support growth activities. * Contribute to the develop and execute strategies to meet financial goals and objectives. * Develop, implement, review, and adjust a robust management process for Logistics, Inventory and Field Service to ensure successful attainment of Joerns Service Group relevant goals and objectives * Direct and Monitor core Logistics, Inventory and Field Service performance, including delivery against service level agreements and cost objectives. * Skilled in management development, employee development and talent identification to create an associate resource to fuel growth. * Set and execute on a clearly stated vision, direction & goals for the function as well as to lead people for delivery of team/individual performance goals * Establish and use metrics that tie to Joerns Service Group priorities to drive behavior change and achieve goals. * Implement and maintain appropriate systems for measuring necessary aspects of operational management and development. * Monitor, and act on operational issues, opportunities and development plans and achievements within agreed formats and timescales * Direct and develop direct reporting staff * Manage and control departmental expenditure within agreed budgets * Develop active Customer Fulfillment and Logistics processes and systems which efficiently dispatch and execute activities ensuring Service Delivery performance goals are achieved and maintained. * Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational and management development, and to ensure they are fully informed of objectives, purposes and achievements * Maintain awareness and knowledge of contemporary operational and management development theory and methods and provide suitable interpretation to directors, managers, and staff within the organization * Contribute to the evaluation and development of operational and management strategy and performance in cooperation with the management and executive teams * Ensure activities meet organizational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care. * Perform in a lawful and ethical manner, as referenced in the corporate ethics policy * Evaluate and upgrade the Company's Service Logistics, Inventory and Field Service (LIFS) function, which includes the people, operational and financial processes, technical systems, and internal and external relations. * LIFS Strategy - Develop the right Logistics, Inventory and Field Service strategy that supports and meets Services Logistics Group's performance objectives, and customer expectations. * LIFS Technology - Evaluate, determine, and deploy the required technology strategy for optimal Services performance and metrics Required Education 4-year degree in Management or relevant business background Required Skills & Experience * At least 5 years operations management experience * Must have excellent leadership, communication, and management skills, in a fast-paced high growth environment with expertise in allocation, distribution, inventory and logistics. * Ability to organize, lead, motivate, and care for all personnel and customer issues. * Must have experience managing and/or leading multisite field/logistic operations with a strong background in budgets and cost management. * Ability to travel and manage seamlessly from a remote site; Travel requirement 65-75% * Ability to manage customer expectations, lead direct reports and be flexible with both while meeting objectives. * Ability to work independently, exercise sound business judgment, and elicit support, and influence cross departmentally. * Presents a positive image of Joerns Healthcare through adherence to account protocol and presentation of professional behavior * Ability to work after hours, overtime and weekends as required * Must have valid driver's license. Preferred Skills, Experience & Education * At least 7 years in allocation, distribution, inventory and logistics experience * Proficiency in Excel, Word, PowerPoint, Outlook and Windows OS and ability to learn proprietary software systems. * Ten (10) years' experience in the Inventory/Logistics field * Experience with multi-location management * Service experience in medical equipment rental markets Joerns Healthcare LLC is an Equal Opportunity Employer, including Disability/Veterans About Joerns Joerns Healthcare is a leading manufacturer of healthcare bed systems, patient lifting and repositioning solutions, therapeutic support surfaces, and complementary services. We enable the care and comfort of chronically ill patients in both institutional and home care settings. We continually strive to provide exceptional product and service solutions that deliver positive clinical, operational, and financial outcomes for our customers. We are currently seeking skilled, motivated, and dedicated professionals to join our team. We offer hands-on training, a comprehensive benefits package, and a rewarding work environment. Benefits At Joerns Healthcare LLC, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. In addition, the company offers a 401K program with a company match, and Flexible Spending Accounts. Our employees also receive Paid Vacation and Holidays. Min USD $140,000.00/Yr. Max USD $160,000.00/Yr.

We're Hiring: Regional Operations Manager - Pacific Northwest Envent Corporation is excited to announce an opportunity for a highly motivated and experienced professional to join our team as a Regional Operations Manager (ROM) in the Pacific Northwest. This leadership role is central to ensuring operational excellence, compliance, and customer satisfaction across the region. The Regional Operations Manager will oversee day-to-day operations, manage financial performance, and ensure strict adherence to environmental, health, and safety standards. This position requires a strong leader who can foster a culture of accountability, ethics, and high morale while driving efficiency and profitability. Key Responsibilities Oversee regional P&L, control costs, and maximize profitability. Direct daily operations, and optimize resource allocation Lead, hire, and develop staff while enforcing consistent performance standards. Ensure compliance with company policies, procedures, and regulatory requirements. Drive training initiatives, maintain updated training matrices, and promote a strong safety culture. Conduct incident investigations, implement corrective actions, and ensure full resolution. Collaborate with Engineering on equipment selection, job planning, and technical support. Build and maintain strong customer relationships, resolve issues promptly, and support account managers. Identify process improvements to enhance efficiency, safety, and competitiveness. Conduct audits, enforce compliance, and remain accessible for operational needs and emergencies. Qualifications Bachelor's degree in business, science, or engineering (or equivalent industry experience). Strong understanding of financial management, contracts, and compliance requirements. Proven leadership, communication, and problem-solving skills. Proficiency in Microsoft Office and operational systems. Ability to stay organized, adapt quickly, and support teams in a fast paced environment Commitment to safety and continuous improvement Valid driver's license and ability to travel up to 20%. Availability to support operations in a 24/7 service environment. Why Join Envent? Supported leadership team Strong safety first culture Opportunities for growth and advancement 401(k) matching Vacation time At Envent, safety and compliance are at the heart of everything we do. We are proud to maintain an industry-leading safety record while delivering exceptional service to our customers. As Regional Operations Manager, you will play a critical role in sustaining these standards, driving operational success, and shaping the future of our Pacific Northwest operations. If you are a results-driven leader with a passion for operational excellence and safety, we encourage you to apply. If you want to grow your career with a company that empowers its leaders and supports its teams, we'd love to hear from you.

Introduction Are you passionate about making a difference in your community? Do you thrive in a dynamic, cooperative environment where your leadership can shape the future of emergency management and disaster preparedness? If so, we invite you to join our team at San Joaquin County as the Deputy Director of Emergency Operations. The ideal candidate for the Deputy Director of Emergency Operations will possess a strong leadership acumen, demonstrated experience in orchestrating and managing emergency response initiatives, and a proven track record of nurturing a cohesive and high-performing team. For more information about this opportunity, including desirable qualifications, salary and benefits, and available recruitment incentives, please review the recruitment brochure: Deputy Director brochure Tentative date for the application screening panel: January 5th through January 9th. Tentative date for interview screening panel: January 20th through January 23rd. * Offers of employment are contingent upon passing a live scan, background check, and a drug screening test.* KNOWLEDGE The principles and practices of public and business management, including effective planning, organization, administrative, fiscal management and human resources management; federal, state, and local laws and rules related to emergency planning and response, including those from the State Office of Emergency Services and the Federal Communications Commission; advanced principles, practices, methods and techniques of emergency response planning, training and operations; principles and practices of effective staff supervision; effective program and project management; state, federal, and local sources of emergency financial assistance, and their eligibility requirements; the operation and maintenance of electronic telecommunication systems under emergency conditions; ; modern office automation technology and software relevant to assigned operations. Knowledge of Incident Command System (ICS), the Standard Emergency Management System (SEMS) and National Incident Management System (NIMS). ABILITY Manage the staff and activities of a complex emergency services organization in a cost effective manner while ensuring excellent customer service; develop, recommend and implement effective operating procedures applicable to County emergency programs; provide appropriate and effective leadership and management of diverse staff teams, including subordinate managers and supervisors; work collaboratively with staff, client departments and other stakeholders to achieve successful outcomes; exercise good judgment and make sound managerial decisions; exercise analytical and critical thinking to evaluate complex problems and recommend appropriate solutions; understand, interpret and apply legal codes, regulations and rules pertaining to assigned operations; analyze and implement program mandates and work within federal, state or other types of regulatory systems; communicate clearly and concisely, both orally and in writing; maintain records and prepare complex reports; prepare and present short and long-range plans and recommendations; recommend the development and utilization of effective automated systems; develop and maintain cooperative relationships with those contacted during the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility-frequent operation of keyboards, sitting for extended periods; occasional walking, driving, standing for long periods and climbing stairs; Lifting-frequent lifting of 5-10 pounds; Vision-constant use of good overall vision; frequent reading and close-up work; Dexterity-frequent writing and repetitive motion, including use of computer keyboard; Hearing/talking-frequent hearing and talking on the telephone and in person; Emotional/psychological-constant decision-making and concentration; frequent public contact; Special Requirements: Travel throughout San Joaquin County on a regular basis; work extended and unusual hours, including weekends, holidays, and/or off-hour shifts during emergencies or disaster situations and during training programs or preparedness exercises; remain on-call in case of emergencies; occasional travel; Environmental-occasional outdoor work with exposure to varied weather conditions; work in and around adverse conditions associated with natural, technological, and human caused emergencies and disasters, such as but not limited to environmental conditions, hazardous waste, gases, toxins, dust, dirt, and debris. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance: San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of four medical plans: a Kaiser HMO plan, a Sutter Health Plus HMO plan, and two self-funded PPO plans called the Select Plan and Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of four dental plans: Three through Delta Dental and one through United Health Care-Select Managed Care Direct Compensation Plan. The County pays the full premium for all but one Delta Dental Plan (Buy-up), which the employee pays a slightly higher cost. Dependent coverage is available at the employee's expense. Vision Insurance: The County provides two vision plan options through Vision Service Plan (VSP). There is no cost for the base plan at employee only coverage. The buy-up plan option has a slightly higher cost. dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000. Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Section 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan and dependent care costs. Annual limits are set by the IRS and may change each year. Retirement Plan: Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. For members of this unit, the County shall make a contribution equal to 2% of the employee's base salary to the deferred compensation plan. Vacation: Maximum earned vacation is 15 days each year up to 10 years; 20 days after 10 years; and 23 days after 20 years. Holidays: 14 paid holidays per year. Vacation Cash Out: Members shall have the option of purchasing up to eight 8-hour days vacation time once each calendar year from the member's accumulated vacation with the approval of the County Administrator. Administrative Leave: Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year. Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave: 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Recruitment Incentives: Upon the request of the Department Head and with the approval of the County Administrator or his designee, the following recruitment incentives may be provided: a) Reimbursement of moving expenses: Actual documented cost of moving to a maximum of $2,000. Costs may include moving expenses, interim housing, and travel expenses related to the move for the candidate and his/her family. Any approved reimbursement shall be made contingent upon employment, in two incremental payments: the first payment after six months of service, the second after twelve months of service. b) Vacation Accrual Rate: The San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. c) Sick Leave: If the candidate is leaving other employment to accept the San Joaquin County position, credit of the candidate's actual unreimbursable sick leave hours from the candidate's last agency will be a maximum of 160 hours. Such hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. Educational Reimbursement Program: The County offers an Educational Reimbursement Program which reimburses the employees up to $850 per fiscal year and up to $1,600 per fiscal year for enrollment in an approved career-related course work. Attorney members assigned to this unit may be reimbursed up to $520 as partial payment of California Bar Association dues, not to exceed actual amount of the dues. Parking Supplemental Downtown: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: *************/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. (The County assumes no responsibility for online applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo. Click on a link below to apply for this position:

OUR MISSION At Whole Person Care Clinic (WPCC), our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social well-being of every individual we serve. Through an integrated approach that combines medical expertise, mental health support, and community services, we are dedicated to addressing the full spectrum of our patients' needs. By fostering a collaborative and inclusive environment, we empower individuals to achieve their highest quality of life and well-being, regardless of socioeconomic status. We strive to create a supportive community where every person is valued, heard, and cared for with dignity and respect. POSITION SUMMARY The Director of Operations, Northern California, provides executive-level leadership over WPCC programs and operational functions across the Northern California region. This role ensures strategic oversight, operational excellence, financial stewardship, program compliance, and mission-driven service delivery. The role also includes government relations responsibilities, representing WPCC to city, county, and state agencies, and building relationships to advance policy priorities and program initiatives. While holding the title of Director of Operations for Northern California, this position reports to the Director of Operations for the organization as a whole, ensuring alignment with organizational strategy, standards, and enterprise-wide initiatives. ESSENTIAL DUTIES & RESPONSIBILITIES Organizational Leadership & Strategic Operations Provide overall leadership and strategic planning for Northern California operations, programs, and service delivery. Oversee program execution, quality outcomes, regulatory compliance, and operational standardization across multiple locations. Lead regional expansion readiness activities. Program Administration & Fiscal Stewardship Manage annual operating budgets and ensure fiscal accountability. Review, approve, and monitor grant reports and compliance documentation. Evaluate program performance using KPIs and continuous improvement processes. Staff Leadership, Culture, & Development Directly supervise Program Managers and leadership teams. Champion WPCC's trauma-informed, culturally responsive workforce. Oversee workforce planning, recruiting strategies, staffing ratios, and evaluations. Site Operations & Safety Compliance Ensure safe, compliant, and dignified care environments across sites. Oversee occupancy, admissions planning, and facility operations. Lead emergency preparedness and regulatory compliance activities. Fundraising, Grants, & Revenue Development Partner with executive and development team to support fundraising strategy. Identify funding opportunities and participate in donor meetings. Ensure data and impact reporting standards for funders and grantors. Community Partnerships, Government Relations & External Engagement Build strategic partnerships with hospitals, health plans, city/county/state agencies, nonprofits, and philanthropic entities. Represent WPCC in coalitions, collaborative meetings, site visits, and events. Serve as a liaison to government entities to support advocacy, policy engagement, and regulatory collaboration. QUALIFICATIONS & REQUIREMENTS Education Bachelor's degree required; Master's degree preferred. Experience Minimum 6-10 years of operations or nonprofit leadership. Experience supervising multiple programs or site teams. Required: Experience in government relations, policy engagement, or advocacy. Core Competencies Executive leadership and strategic planning Budgeting and financial stewardship Relationship-building and partnership development Data-driven decision making Certifications / Licenses Valid CA Driver's License BLS may be required depending on programs Schedule & Travel Requirements Full-time, exempt Travel required across Northern California

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. **Pay** : $70,000 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

About the RoleAs a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.What You'll Do • Attract, hire, develop and retain the best team to meet both short and long-term business goals. • Monitor performance and consistently follow- up to ensure results are delivered. • Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. • Foster and maintain an inclusive and collaborative work environment. • Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality • Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. • Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. • Identify and solve problems with sustainable solutions • Maintain a keen awareness of the external market and competition • Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are • Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities • Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores • Demonstrated ability to build diverse, high performing teams with an inclusive environment • Demonstrated ability to deliver an exceptional customer experience via all channels • Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. • Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. • College degree preferred. • 3+ year's multi-unit, high volume, complex business leadership preferred. • Flexible to work days, nights, weekends and holidays to meet the needs of the business. • Ability to travel overnight and/or between stores as required. • Ability to lift and carry 30lbs

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards • Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net, Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $77,142 to $101,836 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. Concentra is an Equal Opportunity Employer, including disability/veterans