Operations Coordinator
Remote senior operations representative job
City/State Suffolk, VA Work Shift First (Days)
Provides daily support to the operations of the department and administrative support to the Leader. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.
Job Description
As an Operations Coordinator with Sentara, you will support the team and Leader. Performs administrative tasks to include providing customer service through phone and personal interactions. Responsible for correspondence , scheduling meetings, preparing departmental reports, statistics and file maintenance. Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information. Responsible for supply ordering and charge entry. Performs technical support and administrative support to department staff
Education
HS Diploma required
Certification/Licensure
None required
Experience
2 years of clerical experience required.
Keywords: Talroo - Allied Health, Operations Coordinator
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Operations Specialist
Remote senior operations representative job
WANTED! Operations Specialist for Luxury Travel Concierge
Title: Operations Specialist
Position Scope: Full-Time
Flexibility for daily start and end times
Pay: Hourly $20-40; dependent on individual candidate experience
About the Company:
Perq Soleil is a travel concierge company, specializing in expedited airport or rail Meet & Assist services. We ensure all logistical elements of transit are handled seamlessly with multiple service offerings focusing on departures, connections, and arrivals. We coordinate with a network of partner offices globally.
Check out our website: ***********************
About the Role:
As an Operations Specialist at Perq Soleil, you will monitor and respond to incoming client requests on behalf of the company via email and phone, maintain tracking procedures and manage specific pipelines to ensure a successful service experience for clients and vendors. You will also partake in discussions/meetings with the larger team regarding longer-term business opportunities.
Key Responsibilities
Monitor and respond to incoming client requests daily within the Perq Soleil main inbox and office phone line
Represent the brand of Perq Soleil to current and potential clients, vendors, and partners
Continually track and document the incremental progress of client requests
Monitor and organize staff schedules for any on-the-ground airport partnerships
Assist in other duties as assigned
Required Skills and Logistics
Access to a reliable internet connection, working telephone, computer, and power supply
Ability to work flexible hours (including weekends and holidays) as needed/discussed
Ability to travel for in-person meetings when applicable
Ability to work remotely from the ET time zone (+/- 2 hours difference)
Experience with Google Workspace and other cloud-based email systems
Willingness to explore and try new technologies
Highly proficient use of the English language in both verbal and written communication
Ability to self-start with limited supervision and without explicit directions
Ability to communicate concerns and questions as needed
Ability to evaluate, prioritize, and execute tasks
Ability to be diplomatic (how do you deal with difficult people?)
Ability to retain and recall information and processes across many lanes of business operations
Customer Operations Representative
Senior operations representative job in Dulles Town Center, VA
Giesecke+Devrient
is a growing, German international security technology company operating in the fields of digital security, financial platforms, and currency technology. This position will support the G&D U.S. Mobile Security business unit.
Job Summary:
The Customer Operations Representative is responsible for providing internal and external support for all customer operations requirements with experience using SAP. This may include order processing, material procurement, coordination of production scheduling, sourcing of special packaging or solutions, coordination of logistics including product shipping, customs clearance and delivery. This position requires direct interface with customers, suppliers and internal support organizations to ensure timely and accurate deliveries. A high level of responsiveness and service is required for all order processing duties, responsibilities and other assignments.
This position will be based on site at our US headquarters facility located in Dulles, Virginia. This position offers 50% hybrid after initial 3-month training.
Qualifications:
Experience in SAP is a MUST.
General understanding of ERP system functionality with respect to order processing, inventory management, status monitoring and receiving.
School Diploma or GED required, bachelor's degree preferred.
Experience with order processing, planning /expediting and scheduling in a manufacturing environment preferred.Minimum of 3 years Customer Service-related work experience working directly with internal and external customers.
Excellent organization, planning, and multi-tasking skills with extremely high attention to detail
Excellent communication skills
Proficiency with Microsoft Office applications. (Word, Excel & PowerPoint)
Proven longevity at previous employers.
Essential Functions:
Order Processing and Customer Support:
Compliance with all company policies and procedures.
Collaborate closely with customers on artwork design, approval process and coordinate preproduction meetings to understand customer requirements.
Manage the processing of customer orders to include order confirmation and compliance verification for technical feasibility, product/material availability, schedules, export regulations, security, commercial clauses and other relevant areas.
Establish production and delivery schedules through direct communication with scheduling, other G+D manufacturing facilities, material suppliers and third-party vendors including brokers, freight companies and internal shipping department to ensure accurate and on time delivery.
Assist in the purchase of materials for the MS group from domestic and international vendors. This includes production materials, outside services, etc.Verification of material receipt and approval of incoming invoices including freight charges as needed.
Assist Product Management in chip procurement by working closely with purchasing.
Support customers with inventory management by providing weekly or monthly inventory reports/order status reports as necessary.
At times assist with submission and acceptance of orders to track order status and production efforts with other G+D production sites from initiation to delivery, including any claim handling.
Support Finance in the preparation of monthly invoicing, monthly forecast, and order income.
Verify pricing on customer POs to match quotations and/or contracts.
Support other divisions when necessary.
Interface with Engineering, IT, Operations, Quality and Product Management to ensure customer's requests are managed in a timely fashion and in accordance with their specifications.
Maintain customer order data, including product configurations.
Customer Support:
Provide first level direct customer support to customers via phone, email and/or in person, to resolve issues regarding scheduling, delivery, change orders, artwork, packaging, and/or quality related claims.
Maintain regular communication with the customer throughout the entire process from receipt of an order, production, delivery, invoicing, and claim handling as necessary.
Manage order delivery status and scheduling updates.
Oversee artwork design changes and approval processes for cards through coordination with the customer and production facilities to successfully proof and produce finished card printing designs.
Assist with customer account creations/modifications in various internal systems including SAP, ServiceNow, CRM.
Operations Support:
Provide support and backup to Customer Operations Group.
Production planning and tracking including coordination of efforts both internally and with the various G+D production sites. Thorough tracking of all order steps is recorded via excel from customer purchase order to production order until delivery, including any claim handling.
Coordinating with the manufacturing groups to deliver on time while maintaining delivery expectations and schedules between customers and production.
Work in conjunction with international counterparts in the preparation of material and production forecasts to align with sales forecasts.
Manage and monitor inventory levels of SIM/IMSI stock and shipping supplies, including maintaining assets in various excel sheets used by internal teams, as well as internal inventory system.
Packaging and Logistics Support:
Oversee packaging, labeling and logistics requirements for all product deliveries in accordance with customer requirements. Work directly with customer, international counterparts, and Product Manager to develop packaging and logistics plans.
Assist in the selection of appropriate vendor either internally or externally to meet scope of work for special packaging requirements.This includes meeting customer Service Level Agreement (SLA) of packaging needs and delivery dates.
Picking and packing and prepare for shipments.
Work with Sales, Support, and other teams to resolve any queries/issues regarding Logistics topics.
Other duties may be assigned.
Operations Specialist
Senior operations representative job in Silver Spring, MD
We seek an Operations Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. The Operations Specialist will support manufacturing in the following areas Upstream, Downtime, Purification, and Fill Finish. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects.
CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs.
Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad.
Responsibilities
Upstream: Prepare cell culture for virus inoculation and prepare viral seeds.
Provide input on cell culture, bioproduction and purification of mammalian cell-based products.
Experience and knowledge of cGMP, specifically bioproduction of viral vaccines.
Execute and participate in cGMP viral growth, virus vaccine purification for cGMP vaccine bioproduction.
Aseptic gowning, aseptic processing, aseptic final filtration and working in a cleanroom environment.
Cell culture experience (adherent cells a plus), washing and counting cells, repeated trypsin manipulations.
Maintain virus vaccine bioproduction inventory, order equipment and reagents.
Downstream: The downstream part of a bioprocess refers to the part where the cell mass from the upstream are processed to meet purity and quality requirements.
Execute cell expansion of seeds and viral seeds as required.
Manage and maintain manufacturing-owned controlled temperature units (CTUs) and incubators per site policies and procedures.
Perform bioreactor setup, operation, maintenance, and cleaning per site policies and procedures.
Prepare harvest equipment per SOP and batch record instructions per site policies and procedures.
Execute cell lysis through chemical or physical (e.g., microfluidizer) cell disruption.
Perform recovery mid-stream unit operations, including but not limited to depth filtration, centrifugation, and tangential flow filtration as required and per site policies and procedures.
Pour resin, pack columns, verify HETP and Asymmetry, and equilibrate columns.
Develop purification batch records and AKTA UNICORN methods as required.
Analyze UNICORN and other downstream result files, attach per GDP to records, summarize data, and incorporate analysis into run reports as required.
Sanitize, empty, and store columns per site policies and procedures.
*Please see the full job listing for additional responsibilities.
Qualifications
Must have proficiency with various types of office software: Outlook, Word, Excel, MS Project; LIMS experience and experience with equipment monitoring systems are a plus.
Must have the ability to follow directions, written policies, and procedures for work responsibilities.
Licensed vaccinations might be required to work with certain viral agents.
Must have good people and communication skills (written and verbal).
Performs other duties as required.
A bachelor's degree in a science field (preferably chemistry, biochemistry, microbiology, or engineering) and four+ years of industry experience performing cGMP production, downstream, purification, fill finish, and upstream in a clean room environment.
Professional knowledge and experience requirements related to viral product safety for product release and downstream purification (chromatography) are a plus.
Experience with aseptic gowning, aseptic processing, aseptic final filtration, and working in a cleanroom environment.
Experience with bioproduction equipment: centrifuges, tangential flow filters, spectrophotometer, biosafety cabinets, sonicator, autoclave, roller bottles, a plus.
cGMP experience for large-scale viral production of biological products is a plus.
Working knowledge of disposable manufacturing methodologies, such as the use of sterile bags with tubing and tubing welders, is a definite plus.
Hepatitis B immunity is required; vaccination will be provided if needed.
Must be able to work independently following a brief period of specific technical training.
Must have familiarity with related fields, such as general microbiology, physical chemistry, and biochemistry.
Must have some knowledge of the operation of automated/manual filling machines, Restricted Access Barrier System (RABS), and labeling machines.
Experience in filling parenteral products under GMP conditions.
Must have eligibility to work in the United States and have lived in the United States for three of the past five years if a non-US citizen.
Physical Requirements:
The physical requirements described here are representative of those that must be met by a candidate to perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.
Occasionally required to perform sedentary work that primarily involves sitting/standing.
Constantly required to perform light work that includes moving objects up to 20 pounds.
Occasionally required to perform medium work that includes moving objects up to 50 pounds, heavy work that includes moving objects up to 100 pounds, and very heavy work that includes moving objects over 100 pounds.
Occasionally required to push or pull less than 25 pounds, push or pull 25 - 45 pounds, and push or pull more than 45 pounds.
Occasionally required to reach above shoulder level, use both hands, and stand or walk for more than 25 minutes.
Occasionally required to bend, reach, or twist repeatedly, kneel, squat, or stoop, and crawl or climb.
Constantly required to have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity.
Occasionally required to ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like, and move self in different positions to accomplish tasks in various environments including tight and confined spaces.
Constantly required to move about to accomplish tasks or move from one worksite to another.
Occasionally required to communicate with others to exchange information.
Occasionally required to operate machinery and/or power tools, and operate motor vehicles or heavy equipment.
Constantly required to assess the accuracy, neatness and thoroughness of the work assigned.
Occasionally required to work in outdoor elements such as precipitation and wind, noisy environments, and hazardous conditions.
Occasionally required to work in poor ventilation, small and/or enclosed spaces, and no adverse environmental conditions expected.
Constantly required to wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes.
Occasionally required to use a lab coat and ear plugs/muffs.
Constantly required to wear a clean room uniform.
Occasionally required to use a disposable dust/surgical mask, and respirators, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA.
Constantly required to come in contact with chemicals, such as aerosols, biological inhalants, plastics, inorganic dust, and powders, etc.
Please submit your resume online at *************** CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law.
CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability.
Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.
Datacenter Operations Specialist
Senior operations representative job in Rockville, MD
About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at
Title: DC Operations Lead
Location: Rockville, MD (Onsite)
Duration: Fulltime
Responsibilities:
This is a 100% hands-on technical role (not just lead).
Exposure and working experience on AWS and Azure Preferred.
Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations.
Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc.
Ensure adherence to operational standards and best practices.
Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations.
Lead, mentor, and manage a team of data center operation engineers offshore.
Provide guidance and support for professional development and performance improvement.
Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
Develop and maintain incident management processes and procedures.
Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
Ensure that all hardware and software components are up-to-date and functioning optimally.
Coordinate with vendors and service providers for maintenance and support activities.
Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
Conduct capacity planning to support future growth and demand.
Implement optimization strategies to enhance performance and reduce operational costs.
Ensure data center infrastructure adheres to security policies, standards, and best practices.
Implement and maintain security controls to protect data and systems.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
Develop and implement disaster recovery and business continuity plans for data center operations.
Ensure regular testing and validation of disaster recovery procedures.
Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
IT Environment Monitoring
24x7 ITSM queue-based monitoring.
Triage and first-level troubleshooting based on alert severity.
Incident resolution using Standard Operating Procedures.
Vendor Coordination
Coordinate with vendors for infrastructure on public/private Cloud.
Provide vendor contact details and escalation matrix.
Citrix Architecture and Optimization
Maintain Citrix architecture and seek continuous optimization.
Participate in architecture design and planning with the steering committee.
Recommend system and end-user performance improvements.
Implement approved performance improvements.
Citrix Environment Support
Support Citrix environment and integrate with Client-specific technologies.
Order, install, update, and maintain Citrix servers and tools.
Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances.
Manage NetScaler infrastructure and upgrades.
IT Service Continuity and Disaster Recovery (DR) Services
Strategy and Policy Definition
Coordination and Execution
Data Management
Testing and Reporting
DR Activation and Coordination
Review and Enhancement
Onsite and Remote Support
Onsite server support, IMAC services, and remote software installation.
Decommissioning, proactive evaluation, and datacenter assessment.
Windows Server Management & Projects
Administer and monitor Windows servers, including health checks and problem management.
Manage local users, groups, shares, and server disk/storage.
Handle event logs, vendor coordination, and performance issues.
Install and manage IIS, apply security patches, and troubleshoot clusters.
Oversee DNS, SCOM, certificate management, migrations, and server deployments.
Linux Server Administration and Projects
User Administration - Manage user accounts, environments, and home directories.
OS Package Administration - Add/remove OS packages and troubleshoot issues.
Storage Management - Create/manage file systems, logical volumes, and clean up disk space.
NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers.
Network and Security - Configure/manage NTP, DNS, and implement security standards.
OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security.
High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance.
Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers.
DC Power Tools
Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support
Logic Monitor Administration
Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring.
Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft.
Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules.
Storage Backup & Data Management
Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs.
Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs.
Review and approve storage and backup solutions and procedures.
Procure and manage data storage infrastructure (SAN, NAS, tape, optical).
Provide and manage backup and archival consumables for Client facilities.
Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches.
Notify Client of any data losses or risks.
Perform data and file backups/restores per procedures and SLRs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role.
Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
Preferred Qualifications/ Skills
Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable.
Experience with ITIL or other IT service management frameworks.
Familiarity with cloud computing and hybrid data center environments.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.
Best Regards,
Manohar Swamy
DTAI Hiring Team, Genpact
E:
**************************
Connect on LinkedIn:
Equal Opportunity Statement:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
***************
Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
Operations Associate, Jackpocket
Senior operations representative job in Washington, DC
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an Operations Associate
Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
Keep our systems updated with real-time customer order statuses and tracking information.
Streamline and organize workflows to meet daily objectives and hit deadlines.
Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
Step in to support various operational projects as they arise, contributing to the team's overall success.
What you'll bring
Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
Exceptional customer service, communication, and time management skills.
Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
#LI-AJ
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US hourly rate for this full-time position is 14.72 USD - 18.40 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying! Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community.
DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver CO OR Remote
Remote senior operations representative job
Business Operations Specialist Experience with compensation tools (Everstage Compensation)
Denver, CO
Experience with compensation tools (Everstage Compensation - very good to have)
This project is envisioned as a short-term managed services engagement (3-6 months), with scalability between 2 FTEs at minimum and 4 FTEs at maximum. Resources may work remotely, with flexibility for on-site support as needed.
We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes.
Responsibilities:
Collaborate with sales and operational leadership to gather process documentation from subject-matter experts.
Consolidate and structure best practices into accessible reference materials for team onboarding and continuity.
Document workflows for Salesforce task logging, account transitions, and quota management timelines.
Review and ensure process alignment with 3rd party software tools used across the sales lifecycle.
Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content.
Qualifications:
2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization.
2-4 years project management experience, preferably in a sales operation's context.
2-4 years of direct collaboration with sales teams on process improvement or enablement.
2-4 years of Salesforce usage, including reporting, task management, and process tracking.
Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.
Artistic Operations Coordinator, part-time
Remote senior operations representative job
Part time; weekly hours range from ten (10) hours most weeks to 40 hours during six (6) production weeks
“Exquisite in every way” (
Gramophone
), The Thirteen is a professional choir and orchestra based in metropolitan Washington, D.C. with a mission to inspire the soul to sing, move the heart to empathy, and build community, all through groundbreaking musical performance.
Responsibilities:
· Rehearsal and Concert Production
o Serve as production manager for The Thirteen, including venue liaison, stagecraft and instrument rental, venue setup and strike, and stage management.
o First in and last out at all rehearsals and concerts; set up stands, podiums, risers as necessary; coordinate rehearsal schedule and breaks; lead venue re-set
o Manage stagecraft deliveries; coordinate A/V needs at performance venues; arrange stagecraft labor as necessary
o Lead in coordinating other production requirements as needed, e.g. lighting, projection, subtitles, props, etc.
o Supervise video livestream setup and strike; coordinate between video contractors and staff
o Serve as point of contact between production contractors and The Thirteen
o Coordinate delivery of digital assets
o Serve as homestay and travel reimbursement coordinator
o Coordinate rehearsal schedules with staff and venues, communicate production information to musicians
o Facilitate musician contracting.
· Other duties as assigned.
Candidate Profile:
· Exceptional attention to detail, organization, and time management; strong project management skills
· Adaptability, an entrepreneurial spirit, and excitement at the challenge of working with a small team in a growing arts organization; support of The Thirteen's mission and values
· Able to lift up to 50 pounds (risers, podiums, etc.)
· Flexibility to regularly work outside regular office hours for concerts/events, with reliable access to a vehicle for transportation needs and to transport production materials. Available for attendance at all The Thirteen rehearsals and concerts
· Able to perform work remotely outside of concert weeks; available for in-person work one day per week; during concert weeks, be present at all rehearsals and performances.
· Residence near, and travel within the metropolitan Washington, D.C. area. Residence in Washington, D.C. preferred.
Education and Experience:
· Education: this position requires excellent critical thinking and organization skills; a bachelor's degree or background in the performing arts is a plus.
· Experience: 2+ years experience in performing arts production management preferred; experience in performance logistics, stage management, or as a stagehand is required.
· Ability to read music is a plus.
Compensation:
· $20,000-22,500, comprising approximately 660 hours of work over the course of a season (September - June).
· This is a part-time role, affording significant flexibility with regard to schedule. Outside of rehearsal/performance weeks, the candidate can expect an average of 10 hours of work per week, including attendance at our weekly staff day in person. The Thirteen produces six programs each season, each spanning one week. During those weeks, the candidate can expect an average of 40 hours of work. This is a salaried position, with compensation averaged over each pay period.
· 4 weeks vacation per year, most of which is expected to be taken in the summer.
· 10 paid holidays per year; generous sick leave and family leave.
· Professional Exepenses stipend
Application:
Applications will be reviewed on a rolling basis as they are received. For best consideration, please apply before December 15. To apply, please send the below materials to *************************.
1.) Letter of Interest
2.) Resume demonstrating experience in a production/performance environment.
3.) Three professional references.
Operations Coordinator - Tower Planner
Senior operations representative job in Washington, DC
Job Title: Operations Coordinator - Tower Planner Salary Range: $14.75 - 22.40 per hour LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Serve as the central hub of communication and coordination within the Tower, ensuring smooth operations and exceptional service delivery. Medical, Dental, Vision - starts Day 1
~Paid Time Off, Sick Leave & Holidays
~ Tuition Reimbursement - support for professional development
~ Enter and update key flight details like gate and ship numbers.
Build strong relationships with customers through clear, professional communication.
Keep management informed by sharing timely updates and reports.
Prepare and deliver reports for airline customers.
Manage airline equipment inventory and place orders as needed.
Handle customs documentation and ensure compliance with regulations.
Complete various administrative and clerical tasks to support operations.
Take on additional responsibilities as assigned by management.
Strong communication skills-able to read, write, and speak English clearly.
Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems.
Excellent customer service and interpersonal skills; professional and courteous on the phone and in person.
Flexibility to work various shifts-we operate 24/7, 365 days a year.
High school diploma or equivalent required.
Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers.
Able to manage multiple calls and radio communications at once.
Willingness to work flexible hours and shifts, which may change based on operational needs.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Weekend Global Transportation Operations Specialist
Remote senior operations representative job
As a member of the Global Transportation team, you'll work on an international team that contributes to GE Aerospace's transportation & logistics excellence. You will develop a deep understanding of the business' logistical needs and the impact of our operations and resolve some of our biggest transportation challenges.
You'll execute our transportation processes to ensure our supply chain's logistics operate smoothly and use a data driven, analytical approach to resolve issues and improve our performance.
This role will work a non-standard work schedule, your typical work week will be Friday through Monday to ensure our logistics operations and our ability to delivery material to clear our engines to build continues to flow through the weekend.
This role is open to remote consideration in EST and CST.
**Job Description**
+ Execute the Clear to Build Process and Standard Work to transport, track and ensure parts are delivered to meet our future weekly engine output goals.
+ Surface emerging international and domestic delivery issues and act as the transportation escalation point during the weekend to pull in the right stakeholder to resolve delivery issues.
+ Lead cross-functional projects to ensure optimal internal process for supply chain fulfilment. Develop relationships to gain knowledge of business plans requiring logistics strategy, tactical and transactional refinement to meet demands.
+ Embrace and utilize supplier metrics to develop and implement process improvements aimed at reducing the shipment processing cycle time, enhancing quality, productivity, and service capability. In addition, global transportation finances, price inflation and deflation, premium transportation utilization, and on-time delivery performance.
+ Enable operations team by preparing both operational and financial performance data, through embracement of global transportation digital tools.
+ Contribute to GE Aerospace's transportation quality program to include identifying transportation supplier process & performance gaps and managing long term process improvements with suppliers. Develop and maintain relationships with supplier operations personnel to assist with defect resolution, corrective & preventative action implementation
+ Plan and implement changes in operating practices that contribute to the overall reduction in operating expenses while providing satisfactory services the customers
+ In collaboration with GTO Operations, identify cost savings projects and effectively manage to completion and realized savings.
+ Champion regulatory, policy and procedure compliance as well and EHS standards
**Required Qualifications**
+ Bachelor of Science (or a high school diploma / GED with at least 4 years of logistics experience) + 3 years of logistics experience
**Desired Characteristics**
+ Experience of both international and US domestic logistics operational experience.
+ Understanding of global customs requirements
+ Root cause analysis, corrective & preventative action process expertise
+ Advanced MS Excel
+ Possess a strong customer centric service approach, while balancing policy, procedures, and transportation objectives & goals
+ Demonstrated ability to maintain schedules and meet deliverables in a fast paced highly dynamic environment
+ Demonstrated knowledge and expertise managing in a metrics-based environment to include data compilation and analysis, and effectively managing performance gaps
+ Possess excellent organizational skills to effectively manage multiple priorities concurrently
+ Operational background an advantage
+ Humble: respectful, receptive, agile, eager to learn
+ Transparent: shares critical information, speaks with candor, contributes constructively
+ Focused: quick learner, strategically prioritizes work, committed
+ Leadership ability: strong communicator, decision-maker, collaborative
+ Problem solver: analytical-minded, challenges existing processes, critical thinker
The salary range for this position is $89,500 - 120,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
This posting is expected to close on August 12, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Client Operations Specialist - Enterprise | Remote, USA
Remote senior operations representative job
can be hired remotely anywhere within the continental U.S.
The Client Operations Specialist is a sales support role assisting field Client Managers with the development and closing of new business. Specialists complete the supporting functions related to outside sales such as generating price quotes, processing orders, assisting with client inquiries, problem solving and issue resolution. This individual may also interact directly with clients to provide pricing quotations and accept POs in the absence of the account manager. This crucial role interacts with manufacturing partners, internal business partners and outside clients in a fast- paced support atmosphere. The Client Operations Specialist supports the Account Manager gross margin objectives by allowing the Client Manager more time to be in the field with face to face meetings and by recommending the best pricing strategy within their client base.
How you'll make an impact:
Support assigned Client Managers by producing accurate and timely sales quotations for new product and services business using SalesForce.com (CRM system).
Provide outstanding and enthusiastic client service and communication both by phone and email. Respond quickly and accurately to requests from inside resources as well as outside clients.
Prepare and submit accurate orders to purchasing. Help ensure deals are registered through partnership with the Deal Registration Desk.
Provide system reporting or analytics to the Client Manager, operations, and management upon request.
Multi-task ongoing activities from multiple people in a fast environment while producing accurate and timely new business quotations for products and services.
Develop and retain product and industry knowledge to be used to identify expertise. Commitment to developing knowledge and experience.
Provide historical pricing analysis to Client Manager upon request.
Act as liaison between Client Manager and operations/services organization.
Perform other duties as assigned.
What we're looking for:
Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred.
2 or more years of experience in Business-to-Business Sales/Client Services role required.
Intermediate level experience with Microsoft Office; Specifically Microsoft Outlook, Word and Excel. Internet navigation required.
2 years of experience in technical or information technologies industry preferred.
Prior experience in Client Relationship Management software (CRM) required. Salesforce.com experience preferred.
Ability to work in a sales partnership setting, where workflow is determined by incoming requests required.
Ability to build relationships and trust with internal and external partners/clients.
Ability to prioritize tasks to align with particular deadlines
Superior organizational skills, independent judgment and functional arithmetic skills.
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyNew Venue Activation Procurement Operations Specialist | Full-Time | Remote
Remote senior operations representative job
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Oak View Group (OVG) is redefining live entertainment through innovation, excellence, and strategic partnerships. As part of this journey, the New Venue Activation Procurement Operations Specialist will support the end-to-end procurement process for launching and activating new venues across the enterprise. This role ensures seamless integration of procurement systems, supplier enablement, operational readiness, and process compliance to meet tight timelines and deliver high-quality outcomes for venue openings.
This position requires strong project coordination skills, a hands-on approach to procurement operations, and deep familiarity with Source-to-Pay platforms such as Coupa.
This role pays an annual salary of $81,000-$106,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 26, 2025.
Responsibilities
Venue Launch Procurement Support
Coordinate procurement activities required to activate new venues, including purchase requisitions, supplier onboarding, and order fulfillment.
Partner with venue project teams, facilities, F&B, IT, and finance to ensure all operational procurement needs are met prior to go-live.
Track and manage pre-opening procurement milestones, ensuring alignment with project timelines and budgets.
Supplier & System Enablement
Lead supplier onboarding and enablement for Coupa, including compliance documentation, banking setup, and catalog management.
Support the setup of approval workflows, user roles, and purchasing hierarchies for new venue teams.
Facilitate training and documentation for local staff on procurement processes and tools.
Operational Readiness
Ensure delivery, receipt, and invoicing processes are in place and tested prior to venue launch.
Coordinate with logistics teams and suppliers to guarantee timely delivery of critical items.
Help set up venue-specific procurement dashboards and operational reporting.
Process & Compliance Support
Ensure procurement activities follow company policies and internal controls.
Maintain accurate records of contracts, POs, and supplier agreements related to venue activation.
Identify and address any procurement roadblocks that could delay launch readiness.
Cross-Functional Collaboration
Act as a procurement liaison to internal project managers, construction leads, and operations executives.
Serve as a bridge between central procurement and local venue teams to ensure alignment and support.
Additional ad-hoc responsibilities will be needed as the program grows and matures, list above is not exhaustive.
Qualifications
Bachelor's degree in Business, Supply Chain, Hospitality Management, or related field.
3-5 years of experience in procurement operations, project coordination, or venue pre-opening support.
Hands-on experience with Coupa or similar Source-to-Pay tools required.
Strong organizational skills with ability to manage multiple priorities under tight timelines.
Excellent communication and stakeholder management skills.
Experience in live entertainment, hospitality, or multi-site operations preferred.
Willingness to travel for venue launches as needed (up to 50%).
Preferred Attributes:
Passion for live entertainment, culinary innovation, and venue experience.
Project & Time Management
Procurement Systems Fluency (Coupa, NetSuite, etc.)
Attention to Detail & Execution
Cross-Functional Collaboration
Problem-Solving Under Pressure
Customer Service Orientation
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyMember Operations and Experience Specialist- Transfers
Remote senior operations representative job
About Us:
Public is the long-term investing platform. Investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios for the long haul. Launched in 2019, Public has been trusted with billions in assets of affluent investors. Headquartered in New York City, it's raised over $400M from investors like Accel and Tiger Global.
What you'll do:
The Public Customer Experience team is actively seeking a highly motivated and licensed Member Support Specialist to join our dynamic team and deliver exceptional service to our valued members. You will be interacting with members across a variety of support channels, such as email and chat. As a licensed finance professional, you will serve as a subject matter expert, providing accurate and comprehensive information about Public's features, products, and services. Your expertise will ensure that our members are well-informed and can confidently navigate their Public accounts. In addition to addressing member inquiries, you will collaborate closely with cross-functional teams, including Legal, Operations, and Compliance, to efficiently resolve member issues and concerns. You will also work hand-in-hand with Product and Engineering teams to share valuable member feedback and insights, actively advocating for feature requests and experience enhancements that will further improve our members' overall satisfaction.
What we're looking for:
4+ years of experience in financial services and fully licensed, with 7 and 63 (or) series 7 and 66.
High degree of comfort or ability to learn and leverage technology to serve members.
Professionally develop yourself and others to meet the evolving product needs and service needs of members.
Commitment to providing the best possible service and ensuring positive experiences for prospective and current members.
Highly Independent and creative problem solver.
Leverage your deep financial industry expertise and Public's best-in-class technology to drive innovative solutions in a fast-paced environment.
Fixed Income, Bonds, and/or IRA experience preferred.
Bonus Points:
Past financial advisory experience
Active Public member (sign up today!)
Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type. We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression.
Auto-ApplyRevenue Operations Specialist
Remote senior operations representative job
The Company
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want.
As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment.
Join us in our mission to transform the healthcare staffing industry and improve patient lives!
The Role
We're growing our Revenue Operations team and looking for a Revenue Operations Specialist who will help maintain timely, accurate information across our GTM systems and analysis so the team can move quickly and confidently.
This collaborative role works closely with Revenue Operations leadership to connect strategy, systems, and insights. The ideal candidate has strong analytical skills, is detail oriented and intellectually curious, and can balance project execution, data analysis, and data integrity work while contributing to the evolution of Medely's AI and automation initiatives.
The Impact You'll Make:Project Support
Partner with Revenue Operations leadership on projects that improve sales and account management performance.
Help scope and execute reporting initiatives related to forecasting, automation, and AI adoption.
Contribute to emerging AI projects by testing prompts, documenting workflows, and identifying process improvements.
Support cross-functional projects that align data, systems, and workflows across the commercial organization.
Analytics & Reporting
Assist in building and refining reports that track key metrics such as GSV, reactivation, and revenue trends.
Refresh and validate weekly performance reporting to ensure data accuracy and timeliness.
Ensure leadership reporting is accurate, actionable, and easy to interpret.
Translate data into concise, digestible summaries and visualizations for internal audiences using tools such as google sheets, excel and salesforce dashboards.
Respond to ad hoc data requests and help structure recurring reporting to ensure consistency and clarity.
Data Integrity & Alignment
Help maintain data consistency between Salesforce, healthcare databases such as Definitive Healthcare (DHC), and Medely's customer database to ensure reporting accuracy.
Monitor key data fields for completeness and reliability, escalating or resolving discrepancies as needed.
Partner with other teams to improve data structure and cleanliness across systems.
Contribute to ongoing data quality efforts that support automation, forecasting, and analytics accuracy.
AI & Automation Collaboration
Work alongside RevOps and Sales leadership to test and refine AI use cases within revenue workflows.
Help document automation processes and performance metrics for continuous improvement.
Participate in identifying where structured data can enhance AI adoption and workflow automation.
Cross-Functional Partnership
Collaborate across Sales, Account Management, and other teams to align on reporting and data needs.
Act as a connector - helping translate business questions into structured data requests and insights.
Support RevOps-led initiatives that improve system usability, data accuracy, and reporting reliability.
Who You Are:
3-5 years of experience in Revenue Operations or a similar analytical or operational role.
Strong analytical skills with a keen eye for data accuracy and detail.
Proficiency in Salesforce reporting and Excel/Google Sheets (pivots, formulas, lookups).
Familiarity with BI tools such as Tableau, Looker, or Power BI is a bonus.
Excellent communication skills, able to translate data and findings into clear business insights.
Curiosity about the business, AI, automation, and process improvement.
Collaborative mindset with a strong sense of ownership and follow-through.
Why This Role Matters
The Revenue Operations Specialist helps Medely stay aligned and informed by keeping data accurate, supporting strategic initiatives, and improving the quality of information across our GTM systems. This work also strengthens the foundation needed for continued use of AI and other automation efforts.
Why Medely: Benefits & Perks
Competitive Compensation: Based on experience and performance
Long-term Incentives: 401k
Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO
Paid parental leave
Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!
Ownership: Drive meaningful business impact on a team you'll help build and define!
Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
Work location is flexible if approved by Medely.
Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.
We are an E-Verify company.
Auto-ApplyDriver Operations Specialist
Remote senior operations representative job
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals
As a Driver Operations Specialist, you'll be on the ground floor at this exciting company ensuring that driver partners have a smooth experience. The Driver Operations Team serves as a direct bridge between the Via's brand and the people who actually deliver our services.
We strive to create effortless experiences for everyone who reaches out to our team, and we serve as an advocate for our partners' drivers in an effort to drive changes to the overall Via's experience. You will make customers feel like they are receiving a world class education on our product suite; they will feel supported throughout their correspondence with us. We bring the voice of the Via's brand to our drivers, and the voice of our drivers to the broader Via's team.
**Please note: this is a remote position**
What You'll Do:
Serve as the front line, speaking with driver partners to help improve their first experience with Via or manage their accounts
Thrive in a fast-paced environment tackling an array of customer issues
Become an expert on our services and spread the love of Via everywhere
Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile
Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer's experience
Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams
Learn our tools & product inside and out- while supporting other teams
Who You Are:
Clear communicator with excellent reading comprehension and writing skills
Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, Slack, previous CRM tools like Salesforce a plus
Great listener and conversationalist
A well-rounded team player who takes ownership of (and pride in) your work
Someone with a strong work ethic and an entrepreneurial spirit
Dynamic; willing to wear multiple hats and work on projects of all types
You take initiative to solve problems and get the job done
Empathetic and the able to put yourself in the customer's shoes
Able to work 10:00AM-6:30PM EST, open to weekends
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Hourly Range: $18-$22/hour
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Pursuant to CPRA for California residents, you can read more about our policy
here
.
Via is an equal opportunity employer.
Auto-ApplyPeople Operations Specialist
Senior operations representative job in Bethesda, MD
The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office .
Responsibilities
Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks.
Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees.
Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time.
Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow.
Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS.
Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements.
Generate and analyze reports related to employee data, turnover, and other key HR metrics.
Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property.
Prepare and process all separation-related paperwork, including benefit information.
Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition.
Qualifications
Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience).
4+ years in a dynamic administrative or operational support role.
Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality.
Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs.
Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency.
Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups.
Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership.
Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information.
The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************
About Us
Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company's comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo's building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland, USA. Learn more at **************
Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process, please contact **************.
Auto-ApplyRetail Operations Specialist
Senior operations representative job in Washington, DC
Retail Operations Specialist
At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Specialist (ROS) who will serve as informational conduit between retail operations, clients/Retail Client Services Manager (RCSM) and the local markets. ROS will provide analytical support and direction to retail management by synthesizing upstream information and creating actionable reporting and prioritization for the field. Reports to Director of Retail Operations.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Objectives - Ensure compliance in regard to distribution, new item speed to shelf and all other pertinent client objectives.
Review and approve all cycle activities.
Onboarding - Gatekeeper of 30/60/90 day feedback. Track new hires productivity/results and provide feedback to DROs/ROMs.
TA/TR - Serve as single point of contact with Talent Acquisition (TA)/Total Rewards (TR) in regard to hiring and onboarding process. Assist with requisition and approval process.
Client/BDM Teams - Compile and consolidate information flow from client/BDM teams.
Priorities - Main communicator (written & oral) of cycle priorities, promotional activities and special projects to Retail Management Team.
Qualifications:
Associate's Degree or equivalent experience is required; Bachelor's Degree in Business Management or equivalent experience preferred
1-3 years of experience in Route based retail operations
4+ years of applicable work experience
2+ years of supervisor experience preferred
Ability to understand complex demands of a decentralized organization and meet challenging time lines
Strong functional experience in retail management
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
Retail Operations Specialist (ROS) will serve as informational conduit between retail operations, clients/Retail Client Services Manager (RCSM) and the local markets. ROS will provide analytical support and direction to retail management by synthesizing upstream information and creating actionable reporting and prioritization for the field. Reports to Director of Retail Operations.
Essential Job Duties and Responsibilities
Execution
Objectives - Ensure compliance in regard to distribution, new item speed to shelf and all other pertinent client objectives.
Pre Audit Planning - Facilitate client retail visits/audits in assigned region.
Routing/Store Routing Maintenance (SRM) - Responsible for oversight of routing execution and SRM process.
Perform RCSM responsibilities for regional clients (if applicable).
Review and approve all cycle activities.
Gatekeeper of ARTS data (surveys, notes, doc locker, etc.).
Tracking
Post Audit - Consolidate retail audits and provide feedback/follow up for actions needed to Manager Retail Operations (ROM)s and Director Retail Operations (DRO)s.
Onboarding - Gatekeeper of 30/60/90 day feedback. Track new hires productivity/results and provide feedback to DROs/ROMs
Core Roster - Work with Retail Supervisor team to ensure accuracy.
Training/Staffing
TA/TR - Serve as single point of contact with Talent Acquisition (TA)/Total Rewards (TR) in regards to hiring and onboarding process. Assist with requisition and approval process
Training - Facilitate and enhance training process for retail operations / direct retail teams (DRT). Work with DRT teams to identify “best in class” training materials and help cascade through Core DRO geographies. Create and maintain a tracking mechanism for cross training RSMs.
Communication
Client/BDM Teams - Compile and consolidate information flow from client/BDM teams.
Priorities - Main communicator (written & oral) of cycle priorities, promotional activities and special projects to Retail Management Team.
Field Intelligence - Relate findings to headquarter team and client as deducted from retail and/or field contacts and retail meeting feedback.
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 20%
Minimum Qualifications
Education Level: (Required) Associate's Degree or equivalent experience
(Preferred) Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business Management
1-3 years of experience in Route based retail operations
4+ years of applicable work experience
2+ years of supervisor experience preferred
Skills, Knowledge and Abilities
Ability to understand complex demands of a decentralized organization and meet challenging time lines.
Strong functional experience in retail management.
Expert level on iPAD/ARTS functionality.
Solid understanding of Excel capabilities (Pivot table, Vlookup, etc.).
Displays the ability to achieve desired results through others with positive, energetic and enthusiastic communication.
Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal.
Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others.
Microsoft Office Suite
Customer/Client specific applications
Excellent written communication and verbal communication skills
Strong prioritization skills
Analytical and research Skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Track record of building and maintaining customer/client relationships
Flexible and adaptable, able to change and alter according to changes in projects or business environment
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadline
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplySupervisory Intelligence Operations Specialist (Director of Counterintelligence)
Senior operations representative job in Washington, DC
Apply Supervisory Intelligence Operations Specialist (Director of Counterintelligence) Department of Health and Human Services Office of the Secretary of Health and Human Services Office of National Security Apply Print Share * * * * Save * This job is open to
* Duties
* Requirements
* How you will be evaluated
* Required documents
* How to apply
Summary
This position is located in the Department of Health and Human Services, Immediate Office of the Secretary, headquartered in Washington, District of Columbia.
This position is within the Office of National Security (ONS).
This announcement has an applicant limit of 50 and will close on the day that 50 applications have been received, at 11:59 PM.
Please read the "How You'll be Evaluated" section for specific details regarding the evaluation process for this job.
Summary
This position is located in the Department of Health and Human Services, Immediate Office of the Secretary, headquartered in Washington, District of Columbia.
This position is within the Office of National Security (ONS).
This announcement has an applicant limit of 50 and will close on the day that 50 applications have been received, at 11:59 PM.
Please read the "How You'll be Evaluated" section for specific details regarding the evaluation process for this job.
Overview
Help
Open & closing dates
12/04/2025 to 12/10/2025
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary $167,603 to - $195,200 per year Pay scale & grade GS 15
Location
FEW vacancies in the following location:
Washington, DC
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 0132 Intelligence
Supervisory status Yes Security clearance Other Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk
Trust determination process
* Credentialing
* Suitability/Fitness
* National security
Financial disclosure Yes Bargaining unit status No
Announcement number HHS-ASA-DE-26-12841217 Control number 851505700
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Duties
Help
WHAT YOU'LL BE DOING DAY TO DAY
As an Supervisory Intelligence Operations Specialist (Director of Counterintelligence) , you will use your knowledge and experience to optimize business results and customer experience by:
* Advising the ONS Director and Deputy Director on counterintelligence activities and
threats and recommending programmatic changes and initiatives to meet the ONS
mission requirements and program priorities.
* Leading multiple branches and providing daily supervision for experienced and junior intelligence officers within ONS, to include setting work plans and schedules, prioritizing daily workloads based upon evolving departmental mission requirements, assigning tasks based upon priorities, developing and evaluating subordinate performance plans, scheduling leave and other personnel activities.
* Working with HHS OPDIVs and StaffDIVs to ensure the integration of
counterintelligence information into policy and operational decisions in support of
national security and the protection of HHS employees, programs, facilities and
information by preventing penetration, threat neutralization, insider threat
mitigation, and information and asset protection.
* Representing ONS and the Department in Intelligence Community leadership events, working groups, strategic planning forums, and ad hoc engagements.
* Providing counterintelligence briefings and written products to the HHS Secretary, Deputy Secretary, Assistant Deputy Secretary for National Security, and other relevant HHS officials/policymakers on threats relevant to the Department's mission.
Requirements
Help
Conditions of employment
* U.S. Citizenship required
* Males born after December 31, 1959 must be registered or exempt from Selective Service - ******************
* Suitable for federal employment
* Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
* Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
* All qualification requirements must be met by the closing date.
* Financial disclosure statement may be required.
* Probationary (or trial) period may be required.
* Appointment to the position will be contingent upon a negative applicant drug test result and be subject to random, reasonable suspicion, and post-accident drug testing upon hiring.
* Incumbent is required to obtain and maintain a Top Secret/SCI level clearance.
Qualifications
WHAT WE ARE LOOKING FOR
Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-14 grade level in the Federal service performing at ALL of the following:
* Advising senior national security and intelligence executives on counterintelligence policies, practices, and governing legal frameworks-including Executive Order 12333-to ensure organizational compliance with federal standards.
* Managing and mentoring multidisciplinary teams of counterintelligence analysts and defensive counterintelligence professionals, directing intelligence production and risk assessments that supported operations, law-enforcement investigations, and executive decision-making.
* Coordinating defensive counterintelligence and security programs-including Insider Threat and Technical Surveillance Countermeasures-while conducting counterintelligence outreach to vulnerable sector organizations and assessing the effectiveness of enterprise counterintelligence plans and activities.
* Communicating outcomes of counterintelligence initiatives and performance metrics through clear, timely briefings and executive-level reporting to intelligence, law-enforcement, and national security leadership.
Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
OPM Qualification General Policies Website
Education
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: ******************
Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.
Additional information
THINGS YOU NEED TO KNOW
Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Bargaining Unit Position: NO
Research position: NO
Drug Screening Required: YES
Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring.
Veterans' Preference - ********************************************************************************
Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see *************************************************************** To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.
Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.
You will be evaluated for this job based on how well you meet the qualifications above.
The critical general competencies for this position will be evaluated by subject matter experts. Apply only if you meet the qualification requirements. If you are not selected for this position you may be considered for similar positions at HHS within 240 days.
The following competencies (knowledge, skills, abilities and other characteristics) will be evaluated:
* Leadership
* Oral Communication
* Policy Analysis
* Technical Competence - Counterintelligence
1. Resume Review
Subject matter experts (SMEs) will review your resume to determine if your experience meets the required specialized experience. Applicants passing the resume review will move on to the next phase of the assessment process (Structured Interview).
2. Structured Interviews
In this phase, applicants who passed the resume review phase will participate in an SME interview to further assess whether your experience meets the required competencies for the position. You may meet with more than one subject matter expert for a determination to be made. Applicants passing the structured interview will be rated and ranked as described below.
3. Referral
Applicants who passed the qualifying structured interviews and ranked among the best qualified will be referred to the Hiring Manager for consideration.
To be considered for this position, you must complete all the required steps in the process, including the application, resume submission and structured interview.
The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the application questionnaire, click the following link: ********************************************************
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:
* Your Resume: Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating.
* Other required supporting documents.
Other Supporting Documents: (as applicable)
* College transcript (if qualifying all or in part based on your education)
* Veterans' Preference
* Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
* Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
* CTAP/ICTAP
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential.
* Military Spouse
* Overseas Military Spouse: You are required to submit a copy of your Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additionally, if applicable, a copy of your most recent SF-50.
* Certain Military Spouse: You may be eligible to apply non-competitively under three categories of military spouses. For all categories, you are required to submit a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additional supporting documentation requirements differ for each category.
* 1) If you are applying as a spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active duty service. Additionally, if you are a current federal employee, you must submit a copy of your most recent SF-50.
* 2) If you are applying as a spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability.
* 3) If you are applying as a spouse of a service member who was killed while on active duty, you are required to submit a copy of your spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried.
You are not required to submit official documents at this time; copies are sufficient.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration.
* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
* Click the Submit My Answers button to submit your application package.
* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: ************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Your uploaded documents may take several hours to clear the virus scan process.
The complete Application Package must be submitted by 11:59 PM (EST) on 12/10/2025.
Agency contact information
SROC Help Desk
Phone ----- Email ******************** Address Immediate Office of the Secretary
200 Independence Avenue, S.W.
Washington, DC 20201
US
Next steps
When the Department of Health and Human Services (HHS) completes its selections, the remaining list of qualified candidates may be shared with other federal agencies. You will have an opportunity to opt in if you would like your name, application material, and assessment results shared for consideration of employment with additional agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.
Once the application is received you will receive an acknowledgement email that your submission was successful. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
HHS has a Critical Preparedness and Response Mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. HHS' 24/7 Secretary's Operations Center (SOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as HHS responds to emergencies worldwide.
Every HHS employee has a role in supporting public health emergency management, whether through voluntary temporary assignments to emergency responses or sustaining other HHS programs and activities while colleagues respond.
In addition to their everyday work, HHS offers employees the opportunity to contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:
* Your Resume: Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating.
* Other required supporting documents.
Other Supporting Documents: (as applicable)
* College transcript (if qualifying all or in part based on your education)
* Veterans' Preference
* Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
* Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
* CTAP/ICTAP
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential.
* Military Spouse
* Overseas Military Spouse: You are required to submit a copy of your Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additionally, if applicable, a copy of your most recent SF-50.
* Certain Military Spouse: You may be eligible to apply non-competitively under three categories of military spouses. For all categories, you are required to submit a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additional supporting documentation requirements differ for each category.
* 1) If you are applying as a spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active duty service. Additionally, if you are a current federal employee, you must submit a copy of your most recent SF-50.
* 2) If you are applying as a spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability.
* 3) If you are applying as a spouse of a service member who was killed while on active duty, you are required to submit a copy of your spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried.
You are not required to submit official documents at this time; copies are sufficient.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Sr Clinic Ops Rep
Senior operations representative job in Washington, DC
Sr Clinic Ops Rep - (250002K4) Description This position reports to the Clinic Operations Manager or Practice Manager. Responsible for ensuring work flow in the clinic. Expected to triage resource issues in clinic and involve supervisor or manager as needed.
Aid the department in meeting financial objectives.
Provide training and mentoring to other employees within their department as well as other departments.
Able to perform all the functions of a COR.
Position may be required to float to other clinics or ROCS for coverage.
Position geared to support single specialty ambulatory clinic.
Next step in career ladder is Team Lead.
Qualifications Minimum EducationHigh School Diploma or GED (Required) Associate's Degree (Preferred) Minimum Work Experience3 years Experience performing billing, patient registration, scheduling, medical insurance verification, insurance screening.
(Required) Required Skills/KnowledgeBroad clinic knowledge, customer service skills.
Computer knowledge necessary.
Microsoft Office experience preferred (Word & Excel).
Complete Ambulatory Services training curriculum and pass all competency assessments, including a mock clinic.
The ability to type minimum of 35 words per minute required.
Functional AccountabilitiesPatient ServicesEnsure accuracy of scheduling patients using the applicable scheduling system for the department.
Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner.
Collect accurate demographic and insurance information.
Update systems as needed in accordance with department standards for registration accuracy .
Updates scheduling systems with cancellation and no shows by COB.
Reschedule appointment for patients who did not show or for clinic cancellations by providers.
Schedule follow up appointments at check out if applicable.
Able to open and close schedules as needed.
Greet patients and parents courteously.
Arrive patient in appropriate system based on department policy .
Obtain required consents for department & ensure distribution of compliance related materials (i.
e.
HIPPA Privacy Notice, Patient Rights).
Obtain copy of insurance card and photo ID to be stored in medical record (copy or scan activity required).
Ensure applicable insurance company and CNMC HIM department receive copies of appropriate forms/documentation.
Complete all documentation in accordance with department policy and procedure.
Collect and record co-payments, deposits and payments in full and provide payer with receipt: Responsible for helping department meet 85% of the collection target for the department.
Respond to patient portal work lists (i.
e.
appointment requests, fax queues, email requests, etc.
May include messaging center work lists in the future).
Information VerificationVerify insurance eligibility using applicable eligibility system.
Ensure managed care carve outs (lab and radiology carve outs) are adhered to.
Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner.
Counsel parents or refer parent to Financial Information Center (FIC) for establishing payment schedule or method of payment.
Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: Goal is to obtain authorizations 5 days in advance of service; Interface with insurance companies as needed; Document activity in “account notes” following standards set by department.
Utilize all systems where patient information may be stored (EPRS, SCI, Cerner, IDX, McKesson, etc.
) to verify that systems are in synch.
Billing Preparation & Daily ReconciliationReconcile schedules for upcoming clinic session to include ensuring that accounts are set up for billing and services requiring authorization are flagged: Activity should be completed 3-4 days in advance of clinic session; Areas with procedures requiring authorizations work standard may be 5-7 days.
Review and print clinic schedules, ensure appropriateness of scheduled appointments and back fill open slots: Activity should be completed 3-4 days in advance of clinic session; Areas with procedures requiring authorizations work standard may be 5-7 days.
Verify that families received automated appointment reminder calls and ensures manual confirmations are completed for those that failed the automated messaging: Activity should be completed 3-4 days in advance of clinic session; Areas with procedures requiring authorizations work standard may be 5-7 days.
Maintain departmental requirements regarding cash controls and deposits.
Reconcile daily cash receipts/collections and submit to manager.
Reconcile charge capture against schedules.
Ensures that quality registration work queues are addressed timely: Activity should be completed 3-4 days in advance of ancillary session; Work standard may be 5-7 days for areas with procedures requiring authorizations.
Performance Improvement, Mentoring and TrainingWork with manager to reduce registration and authorization denials.
Work with manager to research and resolve missing charges.
Provide input to manager about registration errors for ongoing training purposes: Monitor & correct registration errors; Monitor QA reports to identify training needs & ensure standards are met.
Provide expertise to peers throughout the institution: Train & mentor P AR staff (may conduct training sessions); Provide work flow guidance.
Office SupportAnswer telephone and address caller needs appropriately.
Avoid transferring calls for better service to families.
Meet department standards relative to ACD policies if applicable.
Manage voice mail messages within same business day .
Distribute mail.
May work returned mail as needed.
All staff are responsible for information distributed via e-mail.
Staff should check work email a minimum of 3 times daily and respond to inquiries within 24 hours (or next business day).
Maintain office files and office supplies at P AR levels.
Maintain clean reception area and work space.
Other support as needed.
Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: Administrative Support / Customer ServiceOrganization: AmbulatoryPosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 8am-4:30pmJob Posting: Sep 22, 2025, 2:34:06 PMFull-Time Salary Range: 44033.
6 - 88088
Auto-ApplyATM/ITM Operations Specialist
Senior operations representative job in Alexandria, VA
The ATM/ITM Operations Specialist is responsible for managing, maintaining, and optimizing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). This includes overseeing daily operations, ensuring proper servicing and maintenance, managing vendor relationships, supporting branches and staff, and analyzing system performance for continuous improvement.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acts as the main point of contact for branch and digital teller staff, dispatching technicians, and coordinating Managed Services tickets to troubleshoot and repair ATMs and ITMs.
Coordinate the proper installation, servicing, and maintenance of the ATM/ITM fleet; provide technical support and manage vendor relationships.
Analyze performance metrics and prepare periodic reports for senior management on the utilization and performance of the ATM/ITM network.
Perform balancing for ATMs and ITMs, monitoring and resolving discrepancies or errors.
Lead projects for new machine deployments, upgrades, or system changes, including testing and validation of new installations.
Manage the Cash-in-Transit (CIT) process and vendor service-level agreements (SLAs).
Support internal teams with ATM/ITM-related tasks, such as transaction research and technical troubleshooting.
Other Duties
Conducts performance evaluations of vendor services and recommends improvements.
Assists with compliance reporting and audit preparation related to ATM/ITM operations.
Trains team members on operational procedures and maintenance techniques.
Other duties as assigned.
Skills/Abilities
Strong organizational and interpersonal skills.
Proficiency with Microsoft Office applications, particularly Excel and Word.
Basic knowledge of computer systems and ATM/ITM operations.
Familiarity with Regulation E compliance requirements.
Analytical skills for identifying and resolving service or performance issues.
Stay informed on developments in ATM/ITM systems and make recommendations for network expansion or upgrades.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment
This job operates in both office and onsite settings, requiring routine use of standard office equipment and occasional travel to ATM/ITM locations. The opportunity to telework is not available.
Physical Demands
The position requires manual dexterity, lifting lightweight items, and occasional bending or stooping during ATM/ITM servicing tasks.
Travel
Travel is required for servicing ATMs/ITMs within the bank's footprint and vendor coordination.
Education and Experience
Three to five years of experience in a financial institution or related field.
Strong problem-solving skills with attention to detail.
Associate's degree or demonstrated equivalent experience.
Familiarity with ATM/ITM (NCR/Diebold) systems and digital teller operations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Auto-Apply