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Become A Senior Operations Supervisor

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Working As A Senior Operations Supervisor

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $99,000

    Average Salary

What Does A Senior Operations Supervisor Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Senior Operations Supervisor

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Senior Operations Supervisor Career Paths

Senior Operations Supervisor
Operations Manager General Manager
Regional General Manager
8 Yearsyrs
Operations Manager
Terminal Manager
9 Yearsyrs
Operations Manager Project Manager General Manager
Store Director
7 Yearsyrs
Supervisor Production Manager Plant Manager
Manufacturing Director
14 Yearsyrs
Supervisor General Manager Operations Vice President
Senior Vice President-Operations
14 Yearsyrs
Supervisor Manager Store Manager
Multi-Unit Manager
6 Yearsyrs
Senior Supervisor Manager Store Manager
General Manager In Training
5 Yearsyrs
Senior Supervisor Manager District Manager
Regional Operation Manager
9 Yearsyrs
Senior Supervisor Project Manager Vice President
Vice President Operation Manager
10 Yearsyrs
Senior Operations Manager Director Director Of Sales
Vice President Of Sales & Operations
11 Yearsyrs
Senior Operations Manager Operations Director
Director Of Service And Operations
11 Yearsyrs
Senior Operations Manager Senior Project Manager Managing Partner
Operating Partner
8 Yearsyrs
Project Manager Owner/Manager Service Manager
Service Operations Manager
8 Yearsyrs
Warehouse Manager
Distribution Center Manager
9 Yearsyrs
Warehouse Manager Logistics Manager
Logistics Director
9 Yearsyrs
Warehouse Manager Store Manager Production Manager
Continuous Improvement Manager
12 Yearsyrs
Assistant Manager Area Manager
Area Operations Manager
8 Yearsyrs
Assistant Manager Sales Manager Team Manager
Call Center Manager
6 Yearsyrs
Assistant Manager Warehouse Supervisor Terminal Manager
Service Center Manager
7 Yearsyrs
Facilities Manager Area Manager Area Operations Manager
Operations Manager, District
7 Yearsyrs
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Average Length of Employment
Operations Manager 4.1 years
Operations Officer 3.4 years
Top Careers Before Senior Operations Supervisor
Supervisor 9.9%
Manager 2.8%
Instructor 2.6%
Owner 1.9%
Top Careers After Senior Operations Supervisor
Supervisor 5.8%
Manager 4.6%

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Top Skills for A Senior Operations Supervisor

  1. Operations Supervisor
  2. Military Personnel
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Key Accomplishments: Awarded impact Army Commendation Medal leadership excellence as the organization's top Senior Medical Operations Supervisor.
  • Supervised staff of 20 conducting service support operations for an organization of 900 military personnel.
  • Coordinate with Formulation Department and Planning to schedule and allocate resources to meet customer service requirements.
  • Process improvement leader for the business unit, initiated and facilitated problem solving teams focused on process control and improvement.
  • General management responsibilities included production, manufacturing engineering, personnel development and internal logistics.

Senior Operations Supervisor Demographics

Gender

Male

65.5%

Female

24.6%

Unknown

9.9%
Ethnicity

White

60.9%

Hispanic or Latino

16.6%

Black or African American

12.2%

Asian

6.3%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

41.7%

French

11.1%

German

8.3%

Arabic

8.3%

Portuguese

5.6%

Cantonese

2.8%

Norwegian

2.8%

Burmese

2.8%

Carrier

2.8%

Armenian

2.8%

Mandarin

2.8%

Polish

2.8%

Korean

2.8%

Italian

2.8%
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Senior Operations Supervisor Education

Schools

University of Phoenix

25.9%

Central Texas College

7.9%

Ashford University

5.8%

Liberty University

5.8%

Excelsior College

4.8%

Troy University

4.2%

Community College of the Air Force

4.2%

American University

4.2%

Grantham University

4.2%

Strayer University

3.7%

Columbia Southern University

3.2%

University of Texas at Arlington

3.2%

University of Maryland - University College

3.2%

Pennsylvania State University

3.2%

Texas A&M University

3.2%

University of North Carolina at Greensboro

2.6%

Arizona State University

2.6%

Saint John's University - New York

2.6%

Ohio State University

2.6%

Regis University

2.6%
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Majors

Business

39.2%

Management

7.0%

Criminal Justice

5.6%

Accounting

5.4%

General Studies

4.6%

Finance

4.1%

Communication

3.3%

Health Care Administration

2.8%

Supply Chain Management

2.8%

Computer Science

2.7%

Liberal Arts

2.6%

Psychology

2.6%

Project Management

2.4%

Electrical Engineering

2.3%

Economics

2.3%

Human Resources Management

2.3%

Biology

2.1%

Education

2.0%

History

2.0%

Marketing

2.0%
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Degrees

Bachelors

39.8%

Other

23.5%

Masters

18.1%

Associate

11.8%

Certificate

4.9%

Diploma

1.3%

Doctorate

0.4%

License

0.2%
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