Senior operations supervisor job description

* • Develops weekly goals and schedules and set priorities for staff. Reviews weekly production schedule and priorities to determine unit assignments and critical actions.

* • Reviews all materials and batch records required to support shift and any off shift needs for the day.

* • Provides on the floor training to support formalized technical and GMP training. Check that operator training files match and support the processes they are required to carry out.
* • Monitors operator training files and work with compliance specialist to keep files up to date.
* • Works with QA and Subject Matter Expert (Tech Ops or Process Sciences) to resolve exceptions. Reviews new Batch records and SOPs.
* • Works with technology transfer team to incorporate new processes in the plant.
* • Works interdepartmentally to see that work orders, dispensing, preventative maintenance, QC, and documentation issues are resolved and enhances communications at all levels.
* • Ensures that direct materials budgets and overtime budgets are met.
* • Provides supervision primarily to skilled nonexempt and junior level exempt employees. Acts as advisor to unit or sub-unit, becomes actively involved as required. Acts as mentor for less senior personnel.
* • Evaluates staff performance.
* • Requires a Bachelor's degree or equivalent; Eight plus years' experience in all aspects of manufacturing/ production processes
* • Computer proficiency and scheduling experience required; good writing skills.
* • Working knowledge of safety, quality systems, and cGMPs is required
* • Familiarity with industrial automation (e.g., distributed control and PLC-based systems
* • Familiarity with equipment and facilities validation

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity and affirmative action employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. If you would like to view a copy of the company's affirmative action plan or policy statement, please email

• Responsible for the performance of hourly employees in Furnace Repair
• Research new equipment, tools, and processes. Assess compatibility with current systems
• Must assist, direct, and train team to work in a safe manner to set-up and operate equipment to produce a product that meets the customer requirements in a safe and cost-effective manner
• Must vigorously drive process improvement in all aspects of VIM operations including Safety, Quality, Company Policies, Production, and Operational Cost
• Required to continually strive to develop and promote all team members and or prepare employees for advancement and growth within the company
• Reports all issues of concern to upper management as necessary using company policy and company Ethic procedures.
• Responsible for certification and re-certification of all employees for each skill in critical and non-critical operations
• Work from schedules tables charts, general instructions and other data and information to plan and lay out work to ensure an orderly flow of material into and out of the area that meets the customer requirements including delivering the product on time
• Handle discipline problems per department and company policy
• Take responsibility for all equipment, tools, parts and area, this is shown by taking appropriate action in requesting maintenance repairs, ordering items through proper channels and maintaining a neat clean and organized work area.
• Must show innovation in problem solving while following Quality, Department and Company policies
• Must take an active part in generating departmental cost reduction savings in the area of production and process procedures or any other means
• Required to keep production and other records as necessary
• Willing to work scheduled or unscheduled overtime and work nights for temporary periods of time

The Fraud Ops Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Fraud operational team in coordination with the Fraud function. The overall objective is to ensure the best-in-class customer care focused on building and retaining valuable client relationships in conjunction with protecting our clients from fraud risk.
Responsibilities:

* Lead and develop a team of 15-25 professionals to ensure they consistently meet performance metrics and provide effective customer service while making the proper risk assessments for Citi's clients
* Develop leadership skill sets within the team, ultimately providing for growth opportunities through guidance and mentorship in conjunction with succession planning
* Evaluate team performance and make recommendations for staffing, pay increases, promotions, terminations, staffing, etc.
* Create and execute realistic action steps and timelines for the team with a strict attention to details and performance
* Drive organizational change through innovation and process improvement, eliminating friction points for team
* Achieve excellence with team performance as related to high quality and high-volume productivity
* Recruit, hire and build a team of highly productive candidates through coaching, collaboration, and motivation of staff
* Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

* 2-5 years of relevant experience in a leadership role
* Proficient project and/or performance management skills
* Effective written and verbal communication
* Influencing and relationship management skills
* Proficient with Microsoft Office

Education:

* Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.