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Senior operations supervisor skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Karen Kus,

Nina Woodard

Below we've compiled a list of the most critical senior operations supervisor skills. We ranked the top skills for senior operations supervisors based on the percentage of resumes they appeared on. For example, 13.0% of senior operations supervisor resumes contained logistics as a skill. Continue reading to find out what skills a senior operations supervisor needs to be successful in the workplace.

15 senior operations supervisor skills for your resume and career

1. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how senior operations supervisors use logistics:

General management responsibilities included production, manufacturing engineering, personnel development and internal logistics.
Operate equipment as needed, Logistics coordinator for field deliveries and Procurement specialist

2. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how senior operations supervisors use continuous improvement:

Drive continuous improvement by monitoring and presenting monthly department performance, investigating root causes of missed metrics, and implementing solutions.
Identify and develop business and system requirements and justifications while participating on Continuous Improvement Teams and Six Sigma Projects.

3. Process Improvement

Here's how senior operations supervisors use process improvement:

Manage corrective actions within the department, identify process improvements focused on compliance, and oversaw quality risk assessment and mitigation.
Process improvement leader for the business unit, initiated and facilitated problem solving teams focused on process control and improvement.

4. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how senior operations supervisors use quality standards:

Developed, communicated and implemented plans to achieve business objectives and quality standards.
Supervised receipt and QC inspection of incoming materials for adherence to quality standards and stringent engineering specifications for assembly line operations.

5. PowerPoint

Here's how senior operations supervisors use powerpoint:

Developed innovative PowerPoint presentations used by organization officials in order to present strategies for generating resources and/or revenues for the company.
Designed company website, PowerPoint presentation, brochure, profile, machinery list & factory production capacity information for marketing purposes.

6. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how senior operations supervisors use performance reviews:

Hired/Terminated employees and delivered performance reviews.
Led teams of up to 80 personnel with full responsibility for work assignments, scheduling, performance reviews and disciplinary action.

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7. Corrective Action

Here's how senior operations supervisors use corrective action:

Ensured all personnel adhered to regulations and policies by conducting the appropriate training and enforcing corrective actions when necessary.
Lead investigations for quality complaint procedures, ensuring policy enforcement, liability avoidance and implement corrective action.

8. Performance Standards

A performance standard is an expected level of quality that must be met for a process, procedure, or goal to be considered successful or complete. They can be found across a variety of industries including everything from product testing to educational testing.

Here's how senior operations supervisors use performance standards:

Established organizational and individual performance standards and rated employees.
Developed performance standards and prepared performance evaluations.

9. Customer Satisfaction

Here's how senior operations supervisors use customer satisfaction:

Developed and harmonized procedures and processes across lines of business to ensure individual and team growth and customer satisfaction.
Team productivity, quality and customer satisfaction targets met daily within each area including Creative and Administrative.

10. OSHA

Here's how senior operations supervisors use osha:

Supervised 70+ drivers routes in the most efficient and safe manner possible while following all DOT and OSHA regulations.
Ensured that all processes and procedures are followed in order to comply with General mills and OSHA regulations.

11. Warehouse Operations

Warehouse operations include all those actions associated with the goods, from the point of receiving them to safely storing them in the warehouse. From attaching barcodes on packages to coordinating with teams, all fall under the category of warehouse operations.

Here's how senior operations supervisors use warehouse operations:

Oversee all warehouse operations, including shipping, picking, packing, receiving and inventory control.
Warehouse Operations supervisor with up to 30 direct reports.

12. Lean Six Sigma

Here's how senior operations supervisors use lean six sigma:

Lean Champion, led site to attaining the highest lean six sigma evaluation score across all operations within 9 months.
Designed deal strategy and operation reviews for improved cycle times from 9 to 6 months using Lean Six Sigma methodologies.

13. SR

Here's how senior operations supervisors use sr:

Report daily activities to Sr. management team.

14. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how senior operations supervisors use disciplinary actions:

Executed all coaching and disciplinary actions along with required documentation.
Develop and administer policies, procedures, and disciplinary actions.

15. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how senior operations supervisors use sigma:

Leveraged Six Sigma and DMAIC as a certified greenbelt to reduce defects and non-value added steps while increasing efficiency in packaging.
Participated in 6 Sigma project to stabilize project start-up resulting in a savings of $563,479.

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What skills help Senior Operations Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior operations supervisor resumes?

Karen Kus

Assistant Director of Career Services, SUNY Potsdam

Employers hiring candidates with a history degree are seeking transferable skills that can be applied in various roles and settings. These skills include writing, communication, research, organization, computer-based skills, and problem-solving. The best thing a candidate can do to increase marketability is to elaborate on how they obtained or utilized those skills, rather than simply listing them. Employers need to have an understanding of how you made use of your skill and what results came from your actions. Make these skills shine on your resume by giving them substance.

What senior operations supervisor skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young senior operations supervisors need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for a senior operations supervisor stand out to employers?

Dr. Mary Kern Ph.D.

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

What soft skills should all senior operations supervisors possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

Do you want to know more?

List of senior operations supervisor skills to add to your resume

The most important skills for a senior operations supervisor resume and required skills for a senior operations supervisor to have include:

Logistics
Continuous Improvement
Process Improvement
Quality Standards
PowerPoint
Performance Reviews
Corrective Action
Performance Standards
Customer Satisfaction
OSHA
Warehouse Operations
Lean Six Sigma
SR
Disciplinary Actions

Sigma
Direct Reports
Customer Issues
Payroll
Direct Supervision
Bonds
Inventory Accuracy
Training Programs
WMS
Performance Evaluations
Inventory Control
Performance Management
Collective Bargaining
Customer Complaints

HR
Professional Development
Performance Appraisals
GMP
Hazardous Materials
KPIs
Training Events
Career Development
ATM
DOD
Penske
Supervised Maintenance

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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