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Remote Compliance Operations Lead - Risk & Privacy
Dermalogica 4.0
Remote senior operator job
A leading luxury beauty company is looking for a Compliance Operations Technical Lead who will coordinate the compliance operations team and manage risk assessments, audit evidence collection, and privacy compliance initiatives. This fully remote role requires strong team coordination, communication skills, and knowledge of compliance frameworks. Ideal candidates will have 4-5 years of experience in compliance and industry certifications are preferred. Join to contribute to the company's growth trajectory and foster an inclusive culture.
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$102k-161k yearly est. 2d ago
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Remote Trust & Risk Operations Lead (Legal Liaison)
Whatnot
Remote senior operator job
A dynamic e-commerce company in San Francisco is seeking a Legal Trust & Risk Lead. This role involves triaging inquiries, improving workflows, and liaising between Legal and operational teams. Ideal candidates will have 4+ years in Trust & Safety or Legal Operations, strong judgment, and exceptional communication skills. A competitive compensation package including benefits and equity is offered.
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$93k-163k yearly est. 2d ago
Global Fintech Ops Leader (Remote)
Peskind Executive Search
Remote senior operator job
A global fintech company is seeking a Head of Operations to streamline workflows and ensure operational excellence. The ideal candidate will have over 8 years of experience in operations management and a strong grasp of corporate governance and compliance. This role offers a competitive salary, a remote-friendly environment, and opportunities for personal and professional growth within a rapidly expanding firm.
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$93k-163k yearly est. 1d ago
Production & Fulfillment Operations Lead
Nucoat North America, LLC
Senior operator job in New Albany, OH
NUCOAT North America is a premier coatings supplier to the Window and Door industry, recognized for precision, reliability, and strong customer partnerships. Our success is built on disciplined operations, reliable execution, and people who take ownership of outcomes-not just tasks.
We are seeking a Production & Fulfillment Operations Lead to play a key role in coordinating order execution, inventory accuracy, and operational flow between production, fulfillment, and customer delivery. This is a hands-on role with visibility across the plant and an opportunity to grow into broader operational leadership.
Key Responsibilities
• Own day-to-day execution of paint order fulfillment, ensuring accuracy, quality, and on-time delivery
• Coordinate closely with production, sales/customer service, and logistics to maintain smooth material and order flow
• Maintain inventory accuracy and system integrity to support production planning and fulfillment
• Serve as a professional point of contact for customers regarding order status, timelines, and issue resolution
• Identify and escalate operational risks impacting throughput, service levels, or inventory
• Support warehouse organization, material handling, and adherence to safety and quality standards
• Drive continuous improvement in fulfillment processes, workflows, and execution discipline
Qualifications
• Experience in manufacturing, production, fulfillment, warehouse, or operations-driven environments
• Strong organizational and prioritization skills with a high standard for accuracy
• Comfort operating across departments and communicating clearly with customers and internal teams
• Proficiency with ERP systems, inventory tools, and Microsoft Office
• Ability to work in an active plant or warehouse environment, including lifting up to 50 lbs
• A mindset rooted in accountability, problem-solving, and continuous improvement
This role sits at the intersection of production execution and customer delivery. High performers will gain exposure to core plant operations and the opportunity to expand responsibility as the organization grows. NUCOAT values leaders who take initiative, improve systems, and raise operational standards.
$36k-52k yearly est. 2d ago
Logistics Operator
Easy Speed International Logistics Inc.
Senior operator job in Columbus, OH
We are seeking a highly organized and detail-oriented Logistics Operator to manage and coordinate the operational elements of air, ground, and boat shipments from our Columbus, OH office. This role plays a critical part in ensuring the seamless transportation of goods while maintaining efficiency, accuracy, and compliance with shipping regulations.
Key Responsibilities:
Oversee and coordinate the end-to-end logistics process for air, ground, and ocean shipments, ensuring timely and cost-effective deliveries
Manage shipment scheduling, documentation, and tracking to maintain visibility and optimize efficiency
Communicate with carriers, freight forwarders, and internal teams to resolve shipping issues and delays
Ensure compliance with local, national, and international shipping regulations, including customs clearance and documentation requirements
Analyze shipping costs and recommend cost-saving measures while maintaining service quality
Utilize logistics software and tracking systems to update records and generate reports for internal stakeholders
Collaborate with suppliers and customers to optimize logistics strategies and improve overall supply chain performance
Qualifications:
2-5 years of experience in logistics, supply chain management, or transportation coordination at a logistics operator role on supplier side
Strong knowledge of domestic and international shipping processes, including air, ground, and maritime logistics
Proficiency in logistics management software and tracking systems, knowledge of Cargowise a HUGE plus
Excellent problem-solving skills and ability to work in a fast-paced environment
Strong communication and negotiation skills to manage relationships with carriers and vendors
Ability to analyze data and make informed decisions to improve logistics efficiency
Familiarity with customs regulations and compliance procedures is a plus
Role can either be based in ColumbusOH or Los Angeles, CA. Role is HYBRID and ability to come to the office at least 3 days per week is required
$32k-40k yearly est. 3d ago
Clinical Operations Lead
Praxis Precision Medicines
Remote senior operator job
Location: This position may be performed remotely but requires flexibility and willingness to travel as needed.
We're looking for a dynamic clinical operations leader who thrives in fast-paced, high-impact environments. You've led complex or global clinical studies and know how to drive progress without getting bogged down in bureaucracy. You're energized by ambiguity, value accountability, and collaborate deeply across functions to deliver real results. You act with urgency because you know patients are waiting, and you're driven by a passion for meaningful change. Whether you've learned from hard-earned lessons or helped build high-performing teams, your impact matters more than job titles. If you're ready to do your most important work yet, we want to meet you.
This role will have shared responsibility for the strategic and tactical operational leadership across clinical programs, achieving quality and timely completion, with on target spending with established budgets. This individual will ensure successful delivery and execution of studies, including creating and managing study timelines, budgets and study management plans.
What will set you apart?
Own outcomes. Drive studies from protocol to database lock like you're on a mission.
Lead without silos. Work and coordinate cross-functionally with medical, regulatory, CMC, data management, and external partners to work seamlessly and break through roadblocks.
Challenge the default. Question timelines, vendors, processes - and propose better ways. Don't accept “that's how it's always done.”
Move at speed. If you are driven by urgency and impact, you will thrive here. We don't track timelines - we beat them!
Sweat the strategy. Understand the “why” behind the science and shape the “how” behind each trial.
Own it like it's yours. We treat this company like it's ours - because it is. We lead with initiative, stay invested, and deliver outcomes that make a difference.
Primary Responsibilities
Lead the study team to design, develop, execute and deliver clinical studies in accordance with clinical development plans and strategy and according to established timelines and budget.
Serve as a Clinical Operations representative at the program level and liaise cross-functionally to support efficient and timely execution of studies within a clinical program.
Monitor progress of clinical study activities and report on the progress of the clinical trials within an assigned program, including budget and timelines.
Lead the evaluation, selection, and oversight of CROs and other vendors to ensure successful clinical study implementation and execution on assigned clinical program. This includes guidance on the framework for contract negotiations and vendor selection, and review and approval of vendor contracts and scope of works.
Provides strategic and tactical guidance in risk management and anticipate/recognize risks and issues on assigned programs and associated studies; manage resolution and/or escalation of study related issues with management.
Contribute to the writing and review of clinical documents such as protocols, informed consent forms, investigator brochures, monitoring plans, clinical study reports and DSURs on assigned program.
Liaise with clinical site staff and investigators as appropriate to ensure optimal Sponsor-site relationships.
May perform the Clinical Trial Manager (CTM) function on one or more trials as needed.
Direct initiatives to identify and implement best practices and continuous improvement plans in Clinical Operations.
Qualifications and Key Success Factors
Bachelor's degree required; in a scientific field helpful, advanced scientific degree a plus
8+ years Industry experience directly managing clinical trials required. Must have worked within sponsor organization, although can be in combination with academic and CRO experience.
In-depth knowledge of clinical study operations, ICH-GCP Guidelines and other applicable regulatory requirements.
Demonstrated experience in study management/monitoring, as well as working, negotiating and managing performance of CROs and other external partners supporting study execution
Experience mentoring and directing members of clinical operations teams
Experience working with cross functional team members (e.g., Quality Assurance, Data Management, Biostats, Medical Writing, Safety, Clinical Supply Chain, Finance)
Intellectual curiosity: ability to think critically in a fast-paced environment, with a keen sense of urgency and demonstrated creative problem solving.
Highly organized, detail-oriented, and self-motivated and able to work autonomously, with a passion to deliver quality results
Strong verbal and written communication skills with an ability to build relationships internally and externally
The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. You'll need comfort with screen work, basic hand coordination, and focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Compensation & Benefits
At Praxis, we believe that taking care of our people (and
their
people) is important, so we provide a world class benefits package to help you thrive. This includes 99% of the premium paid for medical, dental and vision plans. We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future? We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP. We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns. Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring. We aim high, collaborate hard, and produce results. Let's achieve the impossible together!
Annualized Base Salary$170,000-$215,000 USD
Company Overview
Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members.
Diversity, Equity & Inclusion
Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws.
Attention: Job Scam Alert
Praxis has recently become aware of fraudulent job recruitment postings from individuals claiming to represent Praxis. These postings seek financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Praxis job opportunity, please report it to ***************************.
Praxis does not accept unsolicited submissions from recruitment agencies for open positions. We ask all recruitment agencies to refrain from contacting any Praxis employee regarding any position. All unsolicited resumes submitted by recruitment agencies to any Praxis employee in any form or method will be deemed to be the property of Praxis, and Praxis explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency.
$170k-215k yearly Auto-Apply 10d ago
Lean Leader - Sourcing Operations
GE Vernova
Remote senior operator job
SummaryLead strategic Lean initiatives within the Sourcing organization to drive operational excellence and process simplification. Develop and execute a comprehensive Lean Roadmap, facilitate Kaizen events, and continuously improve sourcing processes and quality systems to achieve business objectives.Job Description
Roles and Responsibilities
Develop and implement Lean strategies for internal sourcing operations.
Facilitate Kaizen events and Lean workshops to achieve target KPIs and drive process improvements.
Collaborate with cross-functional teams to identify and execute process simplification opportunities.
Partner with Quality team to align and simplify the Quality Management System (QMS) with organizational standards.
Influence sourcing strategy and contribute to policy development through expert insights.
Lead functional teams or projects, providing guidance and driving results.
Required Qualifications
Bachelor's degree from an accredited university or college with at least 7 years of experience in Sourcing/Manufacturing/Lean.
Desired Characteristics
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Demonstrated ability to analyze and resolve problems.
Demonstrated ability to lead programs / projects.
Established project management skills.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
#LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $125,000.00 and $208,300.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on January 14, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
$125k-208.3k yearly Auto-Apply 4d ago
Revenue Operations Lead
Typeform
Remote senior operator job
Who we are
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year-and integrates with essential tools like Slack, Zapier, and Hubspot.
Typeform is fully remote by design. For this role, we can hire candidates based in the ET timezone in the US.
About the Role
Typeform is scaling globally - across customers, markets, and go-to-market motions - and our systems need to scale with us.
Right now, some of our most critical revenue and support workflows are early-stage, fragmented, or manually held together. Product data doesn't always flow cleanly into our GTM tools. Support teams don't always have the context they need to hit SLAs. Partner data lives in too many places. And high-intent product signals (like PQLs) take far too long to reach Sales.
This role exists to fix that.
As Revenue Operations Lead, you'll be the technical owner who connects product, data, support, and GTM systems - building the foundations that reduce churn, enable international growth, and power our next stage of revenue scale.
This is a hands-on, high-impact role for someone who enjoys messy systems, complex integrations, and turning ambiguity into structure.
Things you will do: Own and evolve the Support Operations infrastructure
Take full ownership of our Zendesk setup, including widgets, automations, and bots.
Build and maintain Zendesk data pipelines so Support teams have the right customer context (plans, SLAs, product signals) at the right time.
Partner closely with Product and Engineering to ensure backend systems integrate cleanly with Support tooling.
Build GTM-ready data pipelines
Design and architect data pipelines that connect our product, warehouse, and GTM systems.
Translate Product Qualified Leads (PQLs) and Product Qualified Accounts (PQAs) into actionable, automated workflows for Sales.
Eliminate manual processes that currently delay outreach by weeks.
Enable international and scaled motions
Lead the technical enablement of Zendesk bots and workflows for international markets.
Support scaled CS initiatives through tooling, automation, and content delivery infrastructure.
Ensure our systems are ready for global growth - not just today, but long-term.
Turn field feedback into product insight
Build the infrastructure and reporting that synthesizes feedback from Support, Sales, and CX.
Create clear, consistent formats for sharing insights with Product Managers.
Ensure real customer signals influence product decisions.
Stand up partner data tracking
Architect and maintain partner data tracking across tools like Crossbeam and PartnerStack.
Ensure partner attribution, performance tracking, and reporting are reliable and always on.
Provide timely, accurate data to inform partner strategy and investment decisions.
What you already bring to the table:
Proven experience in Revenue Operations, Sales Operations, or a similar technical GTM role with a growing SaaS organization.
Deep experience owning and optimizing complex GTM tech stacks.
Strong data skills, including comfort working with SQL and data pipelines.
Experience with Reverse ETL or data integration tools (e.g. Census, Hightouch, or similar).
A strategic mindset - you design systems with long-term business goals in mind.
A hands-on approach and comfort working in early-stage or evolving environments.
No one likes a guessing game - that's why we're transparent about the salary range for this role. In addition to the base, we offer a 5-10% bonus depending on your level and performance. The range is broad because we tailor total compensation based on your location, experience, education, and skillset.
We also want to ensure equitable pay across the team and alignment with market data - but let us handle those details. We're committed to clarity and honesty, so feel free to ask us anything along the way.
Pay range$100,000-$150,000 USD
*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual's unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.
We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind-whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
$100k-150k yearly Auto-Apply 5d ago
Analytics Lead - Operations
Cotulla Education
Remote senior operator job
Training Tomorrow's Technicians to Become Skilled, Employable, and Essential
ABOUT US - Big Changes, Better Benefits - Join us today!
At Cotulla Education, home to the Aviation Institute of Maintenance, Centura College, Tidewater Tech, and American Lineman College, we are dedicated to transforming lives through hands-on, career-focused education. Our mission is to empower students to achieve their professional dreams in high-demand fields like aviation, healthcare, information technology, and skilled trades. With experienced faculty providing personalized support, our graduates emerge as future leaders ready to make a significant impact in their communities. Join us in shaping the careers of those who will build and maintain our world and embark on a transformative journey towards a fulfilling career.
The Analytics Lead reports to the Director of Business Intelligence and partners closely with the Chief Operating Officer (COO) to translate operational questions into clear definitions, repeatable metrics, and decision-ready insights. This role owns a portfolio of operational reporting and analysis (e.g., campus performance, student journey health, exceptions and root causes) and drives a consistent operating cadence through recurring scorecards, deep dives, and follow-up actions. The role requires strong stakeholder management, comfort with ambiguity, and the ability to combine data with on-the-ground operational context (including periodic campus visits).
Job Functions, Duties and Responsibilities
Own an Operations Analytics portfolio for the COO, including recurring executive scorecards, KPIs, and exception reporting across campuses and central operations.
Develop, maintain, and enhance dashboards and self-service reporting (primarily Tableau) that track operational health and key performance indicators.
Provide ad hoc analysis and rapid decision support for the COO (e.g., variance analysis, root cause investigations, scenario comparisons, and operational trade-offs).
Facilitate KPI definition and alignment with stakeholders; document metric definitions, business rules, and data sources to ensure consistency across the organization.
Conduct periodic campus visits to map key processes, validate how data is captured, identify operational friction points, and translate findings into actionable recommendations.
Assess options for process improvement, including business process modeling and measurement plans to evaluate change impact.
Validate accuracy of operational reporting by reconciling outputs to source systems and identifying anomalies; escalate data quality issues to the BI team with clear reproduction steps.
Create clear written and visual narratives (briefs, one-pagers, meeting-ready summaries, and slide decks) that communicate insights and recommended actions to executives and campus leadership.
Education
Master's preferred; background in Business, Analytics, Industrial Engineering, Operations, or Economics strongly preferred.
Experience/Skills
5+ years of experience in an analyst role supporting Operations, Strategy, Finance, or an executive stakeholder (higher education work experience is required).
Demonstrated experience translating ambiguous business questions into measurable definitions, analysis plans, and decision-ready deliverables.
Advanced Tableau (or equivalent BI platform) expertise designing, optimizing, and maintaining executive-grade dashboards, scorecards, and automated reporting.
Advanced SQL for complex querying, joins, transformations, and data validation across multiple sources; Snowflake or comparable cloud data warehouse experience preferred.
Advanced Excel/Google Sheets skills, including large-dataset analysis, complex formulas, pivoting, and rapid analytical prototyping.
Strong experience translating raw operational data into KPIs, metrics frameworks, and longitudinal performance tracking.
Proven ability to structure, analyze, and validate data pipelines and reporting logic to ensure accuracy, consistency, and auditability.
Experience with process analytics, including process mapping, bottleneck analysis, and measurement of operational improvements over time (Lean/Six Sigma a plus).
Ability to produce concise, executive-ready analytical outputs, including data visualizations, written insights, and decision-support materials.
Proficiency with Microsoft 365 analytics and presentation tools; familiarity with operational systems (SIS, CRM, LMS) and cross-system data integration preferred.
Ability and willingness to occasionally work outside of regular business hours for urgent executive requests, critical meetings, or deployments, as needed.
Ability and willingness to travel locally and/or overnight for campus visits and operational reviews (estimated 10-20% travel).
This is a full time remote position typically working standard business hours Monday - Friday. The salary for this position is $115,000 - $140,000 per year. In addition to a competitive base salary we offer a comprehensive benefits package, including:
401(k) and Matching: Secure your future with our competitive retirement savings plan.
Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
Life Insurance: Peace of mind with life insurance options.
Parental Leave: Support for new parents during important life transitions.
Paid Time Off: Recharge with paid time off to promote work-life balance.
Retirement Plan:Additional options to help you save for retirement.
Employee Assistance Program: Access to resources for personal and professional support.
Tuition Reimbursement: Invest in your future with financial support for further education.
Cotulla Education is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.
$115k-140k yearly Auto-Apply 1d ago
Vehicle Operations Lead
Waabi
Remote senior operator job
Job DescriptionWaabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to “drive” safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem.
With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: ************
You will...- Manage, mentor, and develop a growing team of Vehicle Operators (VOs), handling performance monitoring and career development.- Serve as the functional lead for Shift Supervisors, defining workflows and hand-off procedures to ensure seamless leadership coverage across testing.- Manage shift schedules that ensure continuous fleet coverage while adhering to fatigue management policies and optimizing workforce utilization.- Partner with the Test Operations Lead to align operator availability with mission volume forecasts, ensuring that all scheduled testing and commercial loads are fully crewed without delay.- Oversee the daily deployment of Vehicle Operators, ensuring all shifts are staffed and personnel are "mission-ready" (physically fit, briefed, and equipped).- Manage operational logistics essential for our growing test fleet, including onsite fuel coordination and DEF inventory.- Enforce strict FMCSA and internal compliance, managing Hours of Service (HOS), Driver Qualification (DQ) files for all CDL holders.- Maintain comprehensive operational records, ensuring the organization is perpetually audit-ready.- Champion Waabi's Safety Culture, conducting safety briefings and ensuring all personnel adhere to strict safety policies both in the yard and on public roads.
Qualifications:- 5+ years of experience in fleet operations, logistics, or transportation management.- 2+ years of direct people management experience, specifically managing CDL operators, dispatchers, or shift-based teams.- Active CDL (Class A) holder is strongly preferred; understanding the technical and physical demands of Class 8 operation is critical for managing this workforce.- Deep knowledge of transportation regulations (DOT, FMCSA), particularly regarding Hours of Service (HOS) and compliance for commercial operators.- Experience working in a technical or testing environment; previous experience in the Autonomous Vehicle (AV) industry is a strong plus.- Ability to work flexible shifts, including days, nights, and weekends, to support a 24/7 operation and travel to remote sites/roadside locations as needed.- Proficiency with fleet management software, scheduling tools, and telematics platforms.Perks/Benefits:- Competitive compensation and equity awards.- Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).- Unlimited Vacation.- Flexible hours and Work from Home support.- Daily drinks, snacks and catered meals (when in office).- Regularly scheduled team building activities and social events both on-site, off-site & virtually.- As we grow, this list continues to evolve!
Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!
Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$62k-121k yearly est. 16d ago
Operations - Platform Leader
PGA Peck Glasgow
Remote senior operator job
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Platform Leader to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.
Responsibilities:
Responsible for increasing platform EBITDA, growing top-line revenue and working closely with branch leaders, sales leaders and producers to help grow market share. Also responsible for the growth and health of our business by ensuring we maintain high retention and consistently hit new business targets
Drive strategic growth throughout the platform; sourcing deals, recruiting producers and managing sales leaders to foster an environment of accountability and recognition
Responsible for client perpetuation, institutionalizing key client relationships and maintaining a high service level with the support of others in the region
Responsible for proactively developing agency associates and developing producers to ensure organic growth of the agency in an environment that is ever evolving
Work to develop a strong carrier strategy for the platform and implement the strategy to ensure uniformity across the platform resulting in higher commissions
Review and approve agency financials and ensure agencies deliver KPI's as excepted
Actively source the industry for acquisitions and begin conversations with owners to highlight selling to the Hilb Group
Work closely with branch leaders and platform accounting/finance teams to ensure data integrity input within operations
Collaborate with other platform leaders and the corporate team to ensure transparency and consistency across the organization, supporting corporate goals
Qualifications:
Education: College degree
Certification: Appropriate Industry License
At least 8 years of Agency Leadership
Ability to effectively lead and coach a team of senior leaders
Financial understanding and planning
Highly capable of managing all business operations
Ability to build effective relationships inside and outside of the agency
Ability to effectively manage multiple projects simultaneously
Exceptional attention to detail, deadline oriented and ability to work independently
Strong communication skills, verbal, written and interpersonal
Physical: Visual ability for reading, writing and reviewing documents. Hearing and verbal ability to fully participate and interact in meetings and on the telephone. Manual dexterity for work on computer.
Other: Travel may be required to fulfill the requirements of this position.
Benefits:
Company Paid Life Insurance, Long-Term and Short-Term Disability.
Medical, Dental, Vision and FSA/HSA plans.
401(k) with company match.
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
Generous PTO.
An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
$68k-113k yearly est. Auto-Apply 37d ago
Operational Excellence / PPI Divisional Lead
Invitrogen Holdings
Remote senior operator job
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As the Operational Excellence / PPI Divisional Lead at Thermo Fisher Scientific, you will play a pivotal role in driving world-class operational improvements. This is your opportunity to collaborate with outstanding leaders and successfully implement strategies that determine our Division's long-term success!
Responsibilities
Develop an operational excellence vision and strategy aligned with the Division's goals.
Mentor leaders to communicate and deploy these strategies, setting clear expectations.
Find opportunities for process improvement, cost reduction, and efficiency gains.
Apply Lean, Six Sigma, and TQM approaches to enhance performance.
Mentor colleagues to proactively identify and implement improvements.
Lead the Divisional PPI Steering Committee to ensure a robust pipeline of improvement projects.
Monitor progress using benchmarks and implement corrective actions as needed.
Partner with customers to roll out technology solutions that boost operational efficiency.
Foster a culture of continuous improvement and innovation.
Stay updated on emerging trends and regulatory requirements.
Requirements
10+ years of related experience leading operational excellence, process improvement, or quality management in a large, complex organization.
Bachelors degree or equivalent required.
Proven experience in operational excellence roles, preferably within a global organization.
Demonstrated success in driving continuous improvement initiatives.
Accreditation in Lean, Six Sigma, or other acknowledged operational excellence methodologies.
Experience leading kaizen events including elements such as standard work, process invention, SIPOC, strategy deployment, A3 Thinking, value-analysis/value engineering, error-proofing, material flow, Heijunka, and kanban.
Demonstrated history of translating strategy into execution and achieving tangible business outcomes by implementing operational efficiency programs.
Strong analytical, problem-solving, and data-driven decision-making skills.
Excellent communication, facilitation, and interpersonal skills, with the ability to cultivate positive connections and influence collaborators at all levels.
Demonstrated experience in change management and leading cross-functional teams.
Proficient in using data analysis and visualization tools (e.g., Tableau, Power BI).
Prior knowledge of implementing technology solutions to drive operational efficiency is beneficial.
Understanding industry-specific regulations and guidelines for operational excellence.
Understanding of applicable regulatory requirements and industry mentorship (esp. FDA, EMA, ICH, ISPE). Audit experienced is preferred.
Excellent Benefits
Benefits & Total Rewards | Thermo Fisher Scientific
Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off & Designated Paid Holidays
Retirement Savings Plan
Tuition Reimbursement
OTHER
Relocation assistance is NOT provided
Must be legally authorized to work in the United States now or in the future, without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening
$68k-113k yearly est. Auto-Apply 10d ago
AI Operations Lead
Point Wild
Remote senior operator job
Point Wild helps customers monitor, manage, and protect against the risks associated with their identities and personal information in a digital world. Backed by WndrCo, Warburg Pincus and General Catalyst, Point Wild is dedicated to creating the world's most comprehensive portfolio of industry-leading cybersecurity solutions. Our vision is to become THE go-to resource for every cyber protection need individuals may face - today and in the future.
Join us for the ride!
About the Role
Point Wild is building Lat 61, a platform that ingests, normalizes, and enriches diverse data sources to power AI agents, analytics, and decision-making systems. In this role, you will lead the AI Infrastructure and Operations team for Lat61, and drive the implementation, operation, and maintenance of AI/ML capabilities across the platform, turning data into intelligence that drives new value for customers and internal operations.
You will own Lat61 AI operations, lead a team of engineers, and deliver practical AI use cases that scale. From retrieval-augmented generation (RAG) pipelines and intelligent agents to advanced analytics and predictive models, your work will ensure AI is embedded seamlessly and responsibly across Lat 61.
Day to Day
Own AI Operations and Infrastructure: Define and execute the overarching AI/ML infrastructure and operational strategy for Lat 61, ensuring scalability, robustness, and responsible use of AI.
Team Leadership: Lead, mentor, and grow a team of AI engineers, fostering a culture of innovation, collaboration, and delivery excellence.
AI Use Case Delivery: Translate business opportunities into technical designs and working AI solutions, prioritizing MVPs with measurable business impact.
Integration with Platform: Partner with the Data Architect, Product Owners, and Engineering teams to integrate AI components into the Lat 61 platform.
Governance & Responsible AI: Establish and enforce best practices around AI ethics, model governance, bias monitoring, and secure deployment.
External Trends & Standards: Stay ahead of emerging AI trends, frameworks, and tools, ensuring Point Wild remains on the cutting edge.
What you bring to the table
Proven track record as an AI/ML architect, tech lead, or senior AI engineer, delivering production-grade AI systems at scale.
Experience leading an AI Operations/Production team in a B2B SaaS environment.
Deep knowledge of machine learning, LLMs, and AI frameworks (e.g., PyTorch, TensorFlow, LangChain, Hugging Face).
Hands-on experience with vector databases, embeddings, graph data structures, and retrieval-augmented generation (RAG).
Strong background in multi-cloud AI deployment (AWS, Azure, GCP), containerization, and MLOps.
Experience leading and mentoring engineering teams; comfortable setting technical direction and ensuring execution.
Strong business acumen and ability to translate business goals into AI-powered use cases.
Excellent communicator and collaborator, skilled at leading design sessions and making trade-offs under tight timelines.
#LI-Remote
As part of Point Wild, you will:
Solve real customer problems. Point Wild's point solutions allow consumers to address their immediate cyber protection needs. Our mandate is to continuously anticipate our customers' evolving digital security needs to create best-in-class solutions aimed at keeping them safe.
See your impact. We are a scrappy, nimble organization where individual contributions are needed and valued. You will see your impact every day.
Accelerate your career. As we expand, you will have the opportunity to learn new technologies, products, and markets in a fast-paced, growth-oriented environment.
Most importantly, you'll get to work with other talented people at a company where people matter. If you want to put your fingerprint on an organization and leapfrog your growth, this is the place for you.
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination or harassment based on “protected categories,” Point Wild is committed to being an inclusive community where all feel welcome. Whether blatant or hidden, barriers to success have no place at Point Wild.
Important privacy information for United States based job applicants can be found here.
$68k-113k yearly est. Auto-Apply 9d ago
Workplace Operations Lead
Nerdwallet 4.6
Remote senior operator job
At NerdWallet Small Business, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do.
NerdWallet Small Business is seeking an experienced Office Lead to join our team.
You will work closely with the Leaders in the New York office and be responsible for overseeing the office's day-to-day operations, ensuring smooth and efficient operations. This role requires excellent communication skills, strong multitasking abilities, and a proactive, friendly approach that brings positivity and pride to every interaction.
A successful candidate will take ownership of the office, anticipate needs, and thrive on keeping things in order. They'll bring structure and energy to a busy, fast-paced office - someone who notices what needs to be done, acts quickly, and follows through to completion.
Where you can make an impact:
Own all aspects of daily office operations - ensure cleanliness, readiness, and professional presentation of all workspaces.
Greet and host guests; manage visitor logistics, sign-ins, and meeting room readiness.
Maintain office supplies, food and beverage inventory, and other items that support day-to-day needs.
Partner with onsite leadership, IT, Recruiting, and HR teams for onsite tasks.
Assist with any setup for internal meetings, visiting teams, investor visits, and board meetings.
Liaise with building management for maintenance and access issues.
Support your in-office colleagues with ongoing tasks and projects.
Oversee a team member operating the Phoenix office.
Handle mail and courier services - collect, sort, and distribute deliveries promptly.
You are:
Resilient: Able to thrive in a fast-paced environment, with an aptitude for time management, organization, and communication. Steady under pressure, positive, and adaptable.
Proactive: Take initiative, follow through reliably, and work with a sense of urgency. Anticipates needs - doesn't wait to be told.
Detail-oriented: Achieve thoroughness and accuracy when completing a task and make a conscious effort to understand causes instead of just the effects.
Articulate: Build effective working relationships with teams through clear, reliable verbal and written communication.
Dependable: Possess a strong understanding and ability to handle confidential information.
Balanced personality: Polished enough for executives, grounded enough for everyday needs.
Your Experience:
5+ years of administrative or office management experience, ideally in a dynamic or fast-paced environment.
Proven ability to handle multiple priorities with efficiency and calm.
Strong organizational and time-management skills; meticulous attention to detail.
Clear and confident communication skills, both written and verbal.
Experience with Google Workspace and Slack.
Independent, proactive, and comfortable making smart decisions without waiting for direction.
Exercises good judgment, tact, and discretion in all interactions.
Where:
This role will be based in New York, New York and in-office 5 days per week.
What we offer:
Work Hard, Stay Balanced (Life's a series of balancing acts, eh?)
Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
Have Some Fun! (Nerds are fun, too)
Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
401K with 4% company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:
E-Verify Participation Poster (English+Spanish/Español)
Right to Work Poster (English) / (Spanish/Español)
#LI-Onsite
#LI-5
$120k-154k yearly est. Auto-Apply 46d ago
CX Operations Lead
Mento
Remote senior operator job
Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact.
We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises.
About The Role
As Mento's CX Operations Lead, you'll build the operational backbone that enables our Customer Experience team to deliver exceptional outcomes at scale. This is a systems-building role where you'll transform reactive, manual processes into proactive, automated workflows that drive account health, member satisfaction, and seamless onboarding. You'll own the operational machinery behind renewals, member engagement, and account success - designing the systems, dashboards, and cross-functional processes that help us grow 2-5x while maintaining the personalized, high-touch experience our partners expect. Starting with hands-on execution of critical workflows, you'll evolve the role toward continuous improvement through process optimization, automation, and data-driven decision-making.
Key Responsibilities:
Own the operational rhythm of customer success - manage renewals tracking and design systems to move accounts toward positive health indicators (high member satisfaction, 100% seat utilization, strong engagement, and renewal readiness)
Design and execute partner implementation and member onboarding at scale - build seamless, automated onboarding experiences using HubSpot, Zapier, and Slack that feel personalized while reducing manual touchpoints
Continuously optimize processes - identify bottlenecks, inefficiencies, and opportunities for automation; run experiments to improve speed, accuracy, and scalability across CX operations
Own day-to-day partner operations - serve as the operational hub for partner accounts, managing ongoing requests, coordinating cross-functional responses, troubleshooting issues, and ensuring seamless communication between partners, members, and internal teams
Own key member touchpoints - conduct discovery calls with new members to understand their goals and context, facilitate match calls to ensure strong coach-member fit, program extensions, and any member-facing moments that require personal attention and care
Drive member activation and engagement - proactively reach out to members who are underutilizing coaching, troubleshoot roadblocks, and create accountability for members to get maximum value from their coaching experience
Partner and Member feedback loops - systematize how member feedback (surveys, NPS, support tickets) gets captured, analyzed, and turned into actionable insights for Product, Coaching, and CX teams
Vendor and tool management - evaluate, implement, and manage integrations or new tools that improve CX team efficiency (e.g., scheduling tools, survey platforms, communication automation)
You're Excited About This Opportunity Because You…
Are energized by 0-1 challenges where you build systems from scratch, own your priorities, and make decisions without needing constant direction
Thrive on process improvement - you see multi-step manual processes and instinctively design structure, automation, and clarity while maintaining the human touch
Love connecting with people AND building systems - you're equally energized by a great member conversation and by designing the automation that makes those conversations more impactful
Are highly technical and tool-savvy - you're fluent in HubSpot, Zapier, and CRM architecture; you learn new tools quickly and aren't afraid to roll up your sleeves
Have a customer-first mindset - you understand that operational excellence ultimately serves better member and partner outcomes, and you balance efficiency with quality
Move quickly with attention to detail - you ship fast but sweat the small stuff; you know that broken workflows and dropped balls erode trust
Are highly organized and able to prioritize and juggle multiple tasks
Love working with partners - you're energized by building trusted relationships with client stakeholders, understanding their organizational goals, and becoming their go-to problem solver
Preferred Qualifications
2+ years in customer success, member operations, or customer/revenue operations (preferably at a B2B SaaS or tech company)
Proven track record in member-facing or client-facing roles in fast moving tech startups - experience conducting discovery calls, onboarding conversations, or relationship management with strong interpersonal skills
Project management and process improvement experience with measurable results
Experience supporting account management or customer success teams through renewals cycles, onboarding programs, or expansion motions
Located where a majority of our partners are: SF, LA, NY
Why Work with Us?
We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento.
You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together.
We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We believe that feeling comfortable and safe at work is critical to creativity and productivity. Work-life balance should be your right, not your reward. As long as you are getting your work done and being accountable to your teammates, we don't care when, where, or how you work.
We are a highly collaborative work-environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. This is a unique opportunity to join an early-stage, mission-driven team.
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you.
Salary: $75,000 - $85,000 + equity
Other benefits and perks include:
✈️
Fully Remote - ability to work from anywhere with bi-annual team offsites
🏥 Medical, dental, vision, and a 401k plan
🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh)
💻 $500 home office stipend
👥 Access to your own Mento Coach
$75k-85k yearly Auto-Apply 3d ago
Insurance Verification Operations Lead
Recora, Inc.
Remote senior operator job
Classification: Full Time/1099 Contractor Work Structure: Fully Remote Schedule/Shift: Monday-Friday; 7:30am-8:30am ET OR 8a-4p ET Team: Clinical Operations Compensation: $35 per hour
Overview
We are seeking a highly experienced Insurance Verification Operations Lead to own and continuously improve the performance of our insurance verification function. This individual will be accountable for ensuring verifications are completed accurately, efficiently, and in a way that minimizes downstream denials, while operating effectively in a fast-paced, evolving startup environment. This is a hands-on, execution-oriented role with significant autonomy and responsibility.
Core Responsibilities
* Own the day-to-day execution of insurance verification operations, ensuring verifications are completed within required SLAs and prioritized appropriately based on payor behavior, plan complexity, and business urgency.
* Provide functional oversight and guidance to the insurance verification team, ensuring consistent performance, clear prioritization, and adherence to best practices.
* Serve as a subject-matter expert for insurance denials, partnering with external partners to investigate, resolve, and prevent denials related to eligibility, benefits, and authorization errors.
* Perform ongoing quality assurance on verification calls and records, identifying trends, gaps, and training opportunities to continuously improve outcomes.
* Handle complex patient escalations related to insurance coverage, benefits, cost-sharing, and authorization requirements, including direct patient outreach when needed.
* Translate payor-specific nuances, denial patterns, and verification learnings into clear operational guidance for the team.
* Partner closely with cross-functional stakeholders (operations, partnerships, product) to ensure verification processes scale effectively as volume and complexity increase.
Required Experience and Qualifications
* 10+ years of experience in insurance verification, prior authorization, and/or revenue cycle management, with deep familiarity across Medicare and Medicare Advantage payors.
* Demonstrated experience overseeing insurance verification functions or teams, including performance monitoring, QA, and process improvement.
* Exceptional technical proficiency, including advanced Excel skills; candidates should expect to complete an Excel-based assessment.
* Deep understanding of payor behavior, denial drivers, and verification best practices, with the ability to apply that knowledge in real-time operational decision-making.
* Comfort working in a startup environment where processes are evolving and ownership is critical.
* Note: This is a 1099 contractor position
$35 hourly Auto-Apply 2d ago
Physician Operations Lead
Expedient Staffing Solutions
Remote senior operator job
The Operations Lead will be responsible for assisting in the management of daily operational processes for medical group clients across several regions. The Operations Lead plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying work-flow issues and providing solutions. With sharp attention to detail one would discern client problems and communicate/escalate root cause issues to appropriate parties. The Operations Lead must be able to proactively monitor daily work-flow and staff productivity while adhering to key revenue performance and quality metrics across multiple physician group systems. This job if for a remote position and pays $26.00/ hour.
Responsibilities:
Responsible for deployment/implementation activities for our physician revenue cycle clients
Implementation activities include initiatives in the deployment of the people, process, technology, and analytics standard model
Understands and communicates trends and required actions to improve key revenue metrics and performance to Director and client revenue cycle executive leadership
Mitigates end-to-end revenue leakage through change management, lean process improvement, making recommendations for innovative software development, and advanced quantitative analysis on core financial metrics.
Serves as a subject matter expert on the physician revenue cycle model
Develops industry knowledge that serves as a foundation for career progression
Interprets basic data sets and create data analyses to drive desired results.
Responds to ad-hoc client requests and develops solutions in a timely manner.
Coaches client staff and managers to improve workflow and operational performance.
Provides value-add feedback to leadership on development of project plans.
Required Qualifications:
Obtained Bachelor's degree in Accounting, Finance, business Administration, Healthcare Administration, or other science related field.
Experience in an analytical environment and evidence of organization skills.
Exemplary problem-solving abilities and practical analytical competency to identify trends using data.
Functional computer knowledge, including Excel spreadsheets, pivot tables and Microsoft Office products.
Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.
Ability to work independently and collaboratively with a team on multiple tasks and assignments.
Some travel may be required in the future based on business need
Desired Qualifications:
Medical group revenue cycle experience
Proficiency with tools like Excel (vlookup) and PowerPoint
$26 hourly 60d+ ago
Client Operations Lead
Terra Holding Co 4.5
Remote senior operator job
We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do
Own the successful delivery of projects across your book of accounts, from kickoff through completion
Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals
Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments
Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step
Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships
Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed
Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic
Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams
Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up
Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom)
Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client
Track project goals and ensure measurable progress toward client outcomes and overall success
Who You Are
You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end.
A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects
Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks
A clear and confident communicator who knows how to build trust and drive alignment across clients and teams
Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans
Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk
Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity
Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned
Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed
Perks & Benefits
In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
100% company funded health insurance, with dental and vision options
Paid parental leave
401(k) plan to help save for your future
Permanent remote work option
Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
Monthly wellness stipend and quarterly employee appreciation gift
One-time reimbursement for work from home equipment
Monthly team bonding sessions
Pre-tax commuter benefits
The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
About Terra
Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies.
Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth.
Terra is also an equal-opportunity employer.
We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law).
Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.
$35k-47k yearly est. Auto-Apply 58d ago
Branch Operations Lead - Columbus Central West - Columbus, OH
Jpmorgan Chase 4.8
Senior operator job in Columbus, OH
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
**Job responsibilities**
+ Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
+ Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
+ Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
+ Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
+ Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
+ Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
+ Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
**Required qualifications, capabilities, and skills**
+ You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
+ You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
+ You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
+ You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
+ You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
+ You have 1+ years of retail banking experience.
+ You have a high school degree, GED, or foreign equivalent.
+ You have the ability to work branch hours including weekends and evenings.
**Preferred qualifications, capabilities, and skills**
+ You have 6+ months of Associate Banker (Teller) experience.
+ You have a college degree or military equivalent.
**Training and Travel Requirement**
+ You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
+ You'll need to be able to travel as required for in-person training and meetings.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$72k-93k yearly est. 20d ago
Environment Governance/Operations Lead
Hexaware Technologies, Inc. 4.2
Remote senior operator job
What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles.
“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day.
The Hexaware Advantage: Your Workplace Benefits
· Excellent Health benefits with low-cost employee premium.
· Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
· Unlimited training and upskilling opportunities through Udemy and Hexavarsity
Who we are?
At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services.
At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology.
We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow.
Position: Environment Governance/Operations Lead
Location: McLean, VA
Duties and Responsibilities:
Key Responsibilities:
Governance & Standards
Define and implement governance frameworks for environment management across all stages (Dev, SIT, UAT, PERF/NP CTE, PROD).
Define Test Data refresh strategy and explore just-in-time refresh, including option for data virtualization.
Establish policies for environment provisioning, decommissioning, refresh cycles, and compliance with security and regulatory requirements.
Environment Currency & Stability
Ensure all environments are current with application versions, patches, and infrastructure updates.
Monitor environment health and proactively address configuration drift or technical debt.
Build an environment dashboard to review the state of all non-prod env. and services in real time (moved from Accountability & Collaboration section).
Accountability & Collaboration
Demonstrate the subject matter expertise and executive influencing skills to obtain senior stakeholder buy in.
Partner with product teams to enforce environment management standards and SLAs.
Conduct regular reviews and audits to ensure adherence to governance policies.
Build & Maintain Strategy
Define and oversee strategies for environment build, refresh, and maintenance leveraging automation and Infrastructure-as-Code principles.
Collaborate with DevOps and platform engineering teams to optimize CI/CD pipelines for environment provisioning.
Create and maintain clear and concise environment management documentation.
Technical Skills & Qualifications:
Strong understanding of DevOps practices, CI/CD pipelines, and environment automation.
Experience with container orchestration (Kubernetes, OpenShift), virtualization platforms, and cloud-native environments.
Knowledge in Infrastructure-as-Code tools (Terraform, Ansible) and Scripting (PowerShell, Python).
Familiarity with credential management (HashiCorp Vault, CyberArk), logging, and monitoring solutions.
Excellent communication and stakeholder management skills to drive governance and accountability.
What you'll get from us:
Insert US/employee benefits here e.g.:
• Competitive Salary
• Company Pension Scheme
• Comprehensive Health Insurance
• Flexible Work Hours and Hybrid Work Options
• XX days paid annual holidays + public holidays.
• Professional Development and Training Opportunities
• Employee Assistance Program (EAP)
• Diversity, Equity, and Inclusion Initiatives
• Company Events and Team-Building Activities
Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.