Senior patient service representative vs patient registrar

Differences between senior patient service representative and patient registrar duties and responsibilities

Senior patient service representative example responsibilities.

• Prioritize and manage multiple tasks; working knowledge of hospital billing systems/ follow-up process and CPT and ICD-9 coding.
• Manage PSR staff and perform all PSR functions including registration, check-out, medical records, order entry and procedure scheduling.
• Pursue reimbursement on accounts with general understanding of CPT, HCPCS, ICD-9, drugs, and revenue codes.
• Collect from insurance companies for Medicaid.
• Speak with insurance companies and facilitates communication between patients and doctors.
• Interact extensively with patients and insurance representatives to explain and educate patient on billing procedure.
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Patient registrar example responsibilities.

• Process release of information requests according to HIPAA regulations and manage valuables safe for entire facility.
• Specialize in high degree of compassion when communicating with patients providing information and insurance details.
• Receive patients, record patient demographic information and verify insurance for emergency department, laboratory, and radiology
• Register patients and ensure correctness of all demographic information in AS400, verify insurance on various websites and collect patient co-payments.
• Update demographics, billing information, Medicare, Medicaid, and private insurance during patient interviews to obtain pertinent registration information.
• Enter confidential personal health information and financial information into IDX system with a high rate of accuracy and confidentiality.