Automatically apply for jobs with Zippia
Upload your resume to get started.
Senior personal banker skills for your resume and career

15 senior personal banker skills for your resume and career
1. Bank Products
Those products which a bank offers to its customers are called bank products. There a variety of services that a bank offers to attract customers. Some of the banking products/ services are: giving loans, overdrafts, check payments, exchange of foreign currency, consultancy services credit, debit and ATM cards, home and online banking.
- Solicited local businesses and community events to introduce bank products and services while increasing profits and establishing new customers and referrals.
- Generated new business through presentation of bank products to customers and maintaining constant follow-up.
2. Loan Applications
A loan application is a form of request presented by a person to a financial institution for the approval of a loan. This application form carries detailed information regarding the petitioner's identification information, financial competence, and sources of income that indicate whether he can return the loan back or not.
- Opened deposits accounts, obtained loan applications, responded to customer inquiries, recognized opportunity and referred & cross-sold opportunities.
- Obtained and processed customer applications for Home Equity Lines/Loans and Consumer Loan applications, in preparation for underwriting department review.
3. Quality Customer Service
- Deliver quality customer service and develop relationships with Contractors and Small Business Owners.
- Managed the delivery of quality customer service to customers.
4. Customer Relationships
Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.
- Deepen customer relationships by uncovering needs and offering appropriate financial solutions and services to both consumer and small business clients.
- Developed and expanded and managed new and existing customer relationships utilizing Customer Relationship Management (CRM) software.
5. Cross-Sell
Cross-selling is the activity of selling various products or services to a consumer to add the sale value.
- Elevated individual sales volume by effectively identifying and closing cross-sell and referral opportunities with small businesses and individuals.
- Maximized cross-sell opportunities through customer profiling to identify opportunities.
6. Cross-Selling
- Identified cross-selling opportunities for consumer and business deposit products that contributed to retaining and expanding relationships with new and existing clients.
- Build and maintain a personal book of banking business utilized to acquire referral and cross-selling business opportunities.
Choose from 10+ customizable senior personal banker resume templates
Build a professional senior personal banker resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your senior personal banker resume.7. Financial Services
Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.
- Provide community education and assist in evaluating and responding to community input on how to improve financial services.
- Administrated all branch operational activities including but not limited to financial services.
8. Financial Products
Financial products refer to instruments through which an individual can invest, borrow or save money. Such devices include credit cards, shares, deposits, bonds, and loans.
- Managed customer portfolio, and cross-sold financial products to maximize sales and customer satisfaction.
- Recommended best financial products and services to business and individual customers.
9. ATM
ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.
- Performed operational duties such as balancing bank vault, reloading of ATM, and supervision of teller line.
- Perform all teller transactions from deposit and withdrawals, money orders and certified checks and balance ATM.
10. Account Types
- Provided information to current as well as prospective customer's eligibility, account types, loan products and any other services.
- Cross selling products and services; Opening, maintaining and closing of all account types, branch clerical Duties.
11. Bank Secrecy Act
- Identified risks associated with regulatory compliance, overdraft authority and bank secrecy act.
- Adhere to Bank Secrecy Act and banking regulations.
12. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Achieve personal production goals by utilizing my product knowledge to assure customer satisfaction.
- Maintain great product knowledge and learn to effectively communicate it to new customers as well as existing customers.
13. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Navigated new business development efforts while maximizing retention and growth of existing client relationships.
- Motivated, business development professional with expertise increasing revenues in highly competitive markets.
14. Customer Transactions
The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.
- Coached and trained teller associates to recognize and secure additional sales opportunities while processing customer transactions.
- Conduct customer transactions and account maintenance.
15. Real Estate
Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.
- Analyze credit and financial information and approve all types of consumer and real estate loans as well as credit cards.
- Direct Sell Consumer and Small Business Real Estate, Demand Deposit and Individual Retirement Plan products to diverse customer base.
5 Senior Personal Banker resume examples
Build a professional senior personal banker resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your senior personal banker resume.
What skills help Senior Personal Bankers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
List of senior personal banker skills to add to your resume

The most important skills for a senior personal banker resume and required skills for a senior personal banker to have include:
- Bank Products
- Loan Applications
- Quality Customer Service
- Customer Relationships
- Cross-Sell
- Cross-Selling
- Financial Services
- Financial Products
- ATM
- Account Types
- Bank Secrecy Act
- Product Knowledge
- Business Development
- Customer Transactions
- Real Estate
- Client Relationships
- Outbound Sales
- Bank Policies
- Equity Loans
- Customer Inquiries
- Notary
- Credit Card
- Bank Services
- Business Accounts
- Problem Resolution
- Sales Strategies
- Outbound Calls
- Financial Solutions
- Anti-Money Laundering
- Loan Payments
- Customer Issues
- Account Opening
- Mobile Banking
- Savings Accounts
- Account Maintenance
- Sales Techniques
- Wire Transfers
- Customer Accounts
- Community Events
- Merchant Services
- Commercial Banking
- Consumer Loans
- Customer Complaints
- Iras
- Loan Products
- Business Relationships
- Sales Associates
- CDS
- Business Clients
- Cash Drawers
Updated January 8, 2025