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Senior practice manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Teresa C. Smith MBA, PHR,

Linda Galocy

Below we've compiled a list of the most critical senior practice manager skills. We ranked the top skills for senior practice managers based on the percentage of resumes they appeared on. For example, 13.5% of senior practice manager resumes contained patients as a skill. Continue reading to find out what skills a senior practice manager needs to be successful in the workplace.

15 senior practice manager skills for your resume and career

1. Patients

Here's how senior practice managers use patients:

Maintain an adequate liaison with patients Ensure that public information describing the services provided is accurate and fully descriptive.
Helped streamline the service provided to our patients and to develop better treatment modalities.

2. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how senior practice managers use healthcare:

Experienced in managing implementations of healthcare information and EMR system.
Drive increased focus and results on Accelerating Healthcare initiatives.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how senior practice managers use patient care:

Created market specific detailed implementation guides as well as specifications for Supply Chain and several other Clinical/Patient Care interfaces.
Conducted analysis to address patient care access and coordination of care which led to increase in patient satisfaction and referrals.

4. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how senior practice managers use oversight:

Represent Global Compound Support at regulatory inspections for matters associated with vendor oversight.
Provided implementation oversight & quality assurance as engagement manager.

5. Professional Services

Professional service is a type of service wherein they offer medium to high rates because of their work. It consists of lawyers, accountants, architects, engineers, consultants, and financial advisers. Usually, they offer knowledge base skills depending on the need of the client. Also, professional services give way to leverage their capabilities in the form of providing professional services.

Here's how senior practice managers use professional services:

Developed Oracle solution offerings in Governance Risk and Compliance, Professional Services, Franchise Management and Treasury Management.
Closed and managed several large Million Dollar Software-as-a-Service (SaaS) custom solution Professional Services engagements.

6. Portfolio

Here's how senior practice managers use portfolio:

Developed a portfolio of strategic diversification ventures for Radio City Music Hall.
Lead Residency Practice Manager for the Mid-Atlantic South Division, responsible for selling residency services portfolio.

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7. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how senior practice managers use business development:

Developed and managed regional business development, direct marketing and seminar marketing plans for ONE.
Executed business development activities to support strategic plans.

8. Practice Management

Typically, practice management refers to the responsibility of managing all aspects of medical practice. Thus, it covers administration, operations, finance, information technology, human resources, marketing, and compliance. Practice management tasks are usually handled by a practice manager, administrator, CEO, and COO.

Here's how senior practice managers use practice management:

Provided consultative expertise to practices in areas of recruitment, training, operational assessments, billing and practice management.
Acted as liaison for all physician relations, mediating practice management, orientation, and follow up support.

9. Service Line

A service line refers to a marked area/line either indoor or outdoors indicating where services are to be received in a given environment usually in public places. In tennis or badminton, it refers to a marked area on the playing court where the ball must be served and if not served on this area, the serving is rendered null.

Here's how senior practice managers use service line:

Served as the senior practice manager of the Shared Specialty Suite responsible for 8 different specialties in 2 different service lines.
Managed large teams of retail and service line professionals providing advisory services to enhance client value and ROI.

10. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how senior practice managers use professional development:

Monitored and further advanced HR and administration, professional development, compensation and benefits, performance evaluation, training and recruiting.
Conducted bi-annual employee performance reviews with recommend professional development for improving/building upon skill sets resulting in a more efficient work place.

11. Architecture

Here's how senior practice managers use architecture:

Co-chaired Security Architecture Methodology Group that developed BS7799-based methodology adapted as company's global standard for security architecture services.
Managed architecture, business continuity, e-commerce, assessment, penetration testing, war dialing, and security structure projects.

12. Financial Performance

Here's how senior practice managers use financial performance:

Maximized financial performance by preparing sales projections and expense budgets including payroll; monitoring inventory and analyzing P&L statements.
Worked with service line executives and other leaders on project planning and project management necessary to improve clinical and financial performance.

13. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how senior practice managers use risk management:

Provide process improvement and financial risk management consulting services within the financial services and insurance industries.
Managed issue resolution and risk management.

14. Process Improvement

Here's how senior practice managers use process improvement:

Plan, coordinate & conduct provider & staff meetings; process improvement meetings; Quality Improvement meetings.
Reviewed and evaluated financial and internal control systems, recommending process improvements to the Board of Directors.

15. Performance Management

Here's how senior practice managers use performance management:

Demonstrated commitment to Building Effective Teams through performance management, sales coaching, observation coaching and individual development plans.
Implemented a performance management and coaching discipline as one of several steps of establishing management as a core competency.

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What skills help Senior Practice Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior practice manager resumes?

Teresa C. Smith MBA, PHR

Executive Director of Human Resources, SIU School of Medicine

Skills that stand out to me on resumes are solution building, collaboration, and an eagerness to learn. Communication is such a critical component of effectiveness, especially now. Given the pandemic, we have all had to learn to continue to connect in the midst of turmoil and disruption.

What soft skills should all senior practice managers possess?

Linda Galocy

Director and Assistant Dean, Clinical Associate Professor, Indiana University Northwest

Writing skills, communication, organization, the ability to multi-task, critical thinking skills.

What hard/technical skills are most important for senior practice managers?

Linda Galocy

Director and Assistant Dean, Clinical Associate Professor, Indiana University Northwest

Technical skills are dependent on the job, but working with multiple types of software at one time is very common in the health information profession. Patient records are electronic. Therefore, the ability to learn and adapt to electronic health record systems is a must. In addition, supportive software is typically used in order to get the work done, such as an encoder, which allows a medical coder to assign codes to a patient record, a release of information system that is utilized for tracking requests for patient records from the time the request is received until it is complete. The ability for
+a health information professional to understand an entire process, such as the revenue cycle. There are many individuals involved in the process of obtaining payment for healthcare services rendered, and it is important for everyone to do their job, do it correctly, and when errors occur, work together to correct those errors.

What senior practice manager skills would you recommend for someone trying to advance their career?

Karla Sluis

Marketing Manager, AXIS Health System

Graduates in all health fields should study the model of integrated healthcare and learn best practices for communicating and working with diverse providers outside their specific field. It would be helpful to study the approach to care for underserved populations, such as youth, seniors, LGBTQ, and migrant workers. An exploration of telehealth would be useful, including familiarity with various video chat platforms. Improving customer service skills is also helpful when Google Reviews can make or break a business reputation. Grads might also learn another language to better serve patients in their region. The app Duolingo is my personal favorite, and it's fun!

What technical skills for a senior practice manager stand out to employers?

Angela Sebby Ph.D.

Assistant Professor, Western Carolina University

Business, creative, and organizational skills - I would recommend that upcoming graduates are proficient in Word, Excel (highly used), Powerpoint, Outlook (especially how to send meeting requests and calendar organization), TEAMS, Gantt charts for team management, Mindmapping for creativity, and design software. Additionally, I would recommend that they learn how to properly utilize social media for marketing and PR, not just personal posting. Finally, email etiquette would be essential.

Do you want to know more?

List of senior practice manager skills to add to your resume

The most important skills for a senior practice manager resume and required skills for a senior practice manager to have include:

Patients
Healthcare
Patient Care
Oversight
Professional Services
Portfolio
Business Development
Practice Management
Service Line
Professional Development
Architecture
Financial Performance
Risk Management
Process Improvement
Performance Management

Patient Satisfaction
Strategic Plan
Pre Sales
HIPAA
SR
CRM
Client Relationships
OSHA
Visualization
EMR
Due Diligence
Epic
Direct Reports
BI
Client Engagement

Performance Evaluations
Contract Negotiations
Technology Solutions
Regulatory Compliance
Regulatory Agencies
Provide Management
Patient Flow
Advisory Services
Client Projects
Application Development
C-Level
Business Process
Organizational Change Management
Executive Management
GAAP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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